SERVICE BULLETIN ISSUE 9 - SEPTEMBER 2016
The Voice of the Club Community
Clubs WA Industry Forum
Registrations now open - read more on page 6
IN THIS EDITION NEWS IN BRIEF
LEVERAGING FACEBOOK FOR CLUBS
G E T YO U R U.G.L.Y. O N TO WIN BIG
ARE YOU COMPLIANT?
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STAFF CHIEF EXECUTIVE OFFICER Karen Giles OPERATIONS MANAGER Bob Shanks training@clubswa.com.au ADMINISTRATION MANAGER Linda Soerianto exec@clubswa.com.au MARKETING & COMMUNICATIONS OFFICER Holly Hazel marketing@clubswa.com.au ADMINISTRATION OFFICER Michelle Hall admin@clubswa.com.au BUSINESS SUPPORT OFFICER Juanita MacDonald services@clubswa.com.au TRAINING ADMINISTRATOR & RECEPTIONIST Bella Johnstone info@clubswa.com.au A huge thank you to our amazing volunteers. Western Australia’s club sector is nothing without our volunteers, and the time and effort you continuously put into our organisation is hugely appreciated. JOURNALISM INTERN Steph Hale
STATE COUNCIL CLUBS WA PRESIDENT Wally Maker REGIONAL VICE PRESIDENT Greg Hadlow METRO VICE PRESIDENT Keith Bransby TREASURER Chris Richardson METRO COMMITTEE MEMBER Don Bartlem REGIONAL COMMITTEE MEMBER Leone Bolto REGIONAL COMMITTEE MEMBER Sandra Bolton REGIONAL COMMITTEE MEMBER Tom Helm METRO COMMITTEE MEMBER Geof Irvin REGIONAL COMMITTEE MEMBER Ray Maclean METRO COMMITTEE MEMBER Ray Mansfield REGIONAL COMMITTEE MEMBER Stan Sherry
GRAPHIC DESIGN INTERN Mitchell Lockley VOLUNTEERS Frank Davies Milli Liu For information on anything in this issue of the Service Bulletin, please call 1300 640 616. www.clubswa.com.au Search for Clubs WA on Facebook, 2 YouTube, Twitter and LinkedIn
Please address emails for State Councillors to exec@clubswa.com.au
A Message from Clubs WA CEO
Karen Giles
Dear member, Once again I have been fortunate enough to visit more clubs around the state, the last visit being clubs in the Geraldton area. I really appreciate being able to sit down with clubs and discuss local issues as well as being able to clear up any queries regarding compliance. From my visits this year and our in-house workshops, there has been a common concern across clubs regarding both in getting existing members to utilise your premises more often, as well as increasing membership in general. As a result, this year’s Industry Forum will focus on helping your club manage both the present and prepare for the future. Topics that will be covered include: Growing membership; Working with the new culture of drinking from road safety initiatives; Hidden compliance requirements; the future of Associations; and Working with (and as) volunteers. A registration form has been enclosed in this issue of the Bulletin for your easy reference.
This is particularly pertinent given that the new Associations Incorporations Act now in place has hefty fines for committee members breaching compliance. Please note that our Annual General Meeting (AGM) will now be held on a different date to allow more time for our Forum speakers and Expo. For more information on the AGM please refer to page 21. In this month’s Bulletin we have also compiled a handy guide on selling alcohol to guests of members. For instance, did you know that if a member holds a function at your club they can invite an unlimited number of guests - as long as the member pays for ALL the alcohol consumed? You may have some queries on the management of guests after checking our guide, so please feel free to contact our office on 1300 640 616 for further details. Best wishes,
I strongly encourage you to send representatives this year to update your team on the current responsibilities of club management and plan for the future of your club.
Reminder: 29th September 2016 Deadline for clubs to provide their address to Dept of Commerce https://associations.commerce.wa.gov.au 3
NEWS IN BRIEF
2014 Clubs WA’s Amatueur Sportsperson of the Year makes inaugural Women’s AFL team
LAST CHANCE TO REGISTER Leveraging Facebook for your club
Chelsea took home the Clubs WA Industry Award for ‘Amateur Sportsperson of the Year’ in 2014 for her efforts as a player at the Swan Districts Football Club.
Join Clubs WA and MarketingTalk for an interactive workshop on how to leverage Facebook for your club. Registrations close soon for this hands-on Facebook workshop for Clubs WA members to learn how to simplify, strategise and leverage marketing from your Club’s Facebook business page. Attendees are required to bring their laptop and their Club’s Facebook login details. Because Clubs WA is significantly subsidising this workshop for members, we do need a minimum of 30 registrants for this workshop to go ahead. Please read page 9 for details on the presenter, topics and pricing.
REGISTRATIONS OPEN 2016 Club Industry Forum & Expo
Australian Chelsea Randall has been drafted to the Women’s AFL Adelaide Crows team with “marquee” status.
She and her former team mates Kara Donnellan, Kirby Bentley, Ebony-Rose Antonio and Kellie Gibson, have all been successfully drafted from their strong beginnings at the Swan Districts Football Club.
Coolbinia Bombers Junior Football Club to cater for children with disabilities after clubhouse upgrade The Coolbinia Bombers Junior Football Club’s All Abilities Starkick program was recently selected to receive the 2016 Sydney Swans Volkswagen Grassroots Grants program, which will help the club to update it’s clubhouse so footballers with disabilities are catered for. The changes are expected to be completed by the middle of next year.
Registrations for the annual Clubs WA Industry Forum & Expo are now open. The theme for this year’s forum is ‘Managing Change within Clubs’ and presenters will address issues such as: the new Associations Incorporation Act, recruiting and retaining volunteers, managing cultural shifts in the consumption of alcohol, and how to implement a change management process for your club.
Congratulations to the club for their recent win for “Commitment to Participation” for their Starkick program, which has been running since 2015 and caters for players of all abilities, including children with various disabilities.
Clubs WA Industry Forum & Supplier Expo When: Wednesday 19 October Venue: Marmion Angling & Aquatic Club
More than $100,000 was distributed amongst local organisations by the City of Rockingham in July. The Cruising Yacht Club were big winners, being awarded $20,000 to host the final leg of the Hydrofoil Pro-Tour World Championships. Yachting Western Australia was granted $10,000 for it’s Westsail and WA State Youth Sailing Championships to be held at Rockingham beach later this year. Bowls
Please see page 6 for more details on this event.
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Clubs receive local community grant funding
Safety Bay was granted $30,000 for synthetic green replacements, and Rockingham City Football Club was granted $10,000 to host the Under-12s and Under-19s National Championships in 2016.
Wild Oats XI skipper named ambassador for competition at Fremantle Sailing Club Congratulations to the Fremantle Sailing Club, in having secured one of the most recognised names in Australian sailing as their club ambassador for the 2017 International 420 Class World Championships. Wild Oats XI skipper, Mark Richards, has a long association with the 420 Class, having skipped the Wild Oats XI maxi yacht to win the 2015 Sydney to Hobart Yacht Race for a record eight times. The last time Perth hosted the 420 Class World Championships was in 1995 in Fremantle and in that year Australia won both the Mens and Ladies Open Championships.
Balga Social and Soccer Club pitches for multiculturalism Balga Social and Soccer Club’s multicultural soccer academy has received much-needed funding to give young players a chance to play at the club. The Club launched their inaugural women’s academy earlier this year, which consists of 28 players aged from 12 to 21 from many different cultures, including Eastern Europe, Africa, Australia and the Middle East. The sponsorship will help to improve training and resources for the players.
Royalties for Regions Funding Regional Development Minister Terry Redman has announced a further round of successful grant recipients under the Regional Grants Scheme, with the latest funding going to improve and develop infrastructure and services in the Pilbara, Kimberley and Great
Southern regions. The Regional Grants Scheme is an initiative of the Liberal National Government’s Royalties for Regions program for community, public and not-for-profit organisations. Mr Redman said the State Government would invest $10 million in the scheme in 201617, offering grants between $50,001 and $300,000. “The scheme also helps smaller, communitydriven projects that make a real difference in the regions,” he said. Royalties for Regions focuses on delivering benefits to regional WA through six objectives: • • • • • •
Building capacity in regional communities Retaining benefits in regional communities Improving services to regional communities Attaining sustainability Expanding opportunity Growing prosperity
For more information on the funding opportunities, visit the Department of Regional Development website: http://www.drd.wa.gov.au For information on the WA Regional Development Strategy visit: http://www.drd.wa.gov.au/Publications/ Documents/Regional%20Development%20 Strategy.pdf
Share your club story Do you have an interesting story, a fantastic staff member, a new project or an opinion piece you would like to share with the Club industry in the next issue of the Clubs WA magazine? Contact Holly Hazel on: marketing@clubswa.com.au or 1300 640 616 to share your club story.
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Clubs WA Industry Forum & Supplier Expo Managing Change in Clubs WHEN: Wednesday 19 October, 9:00am - 2.30pm VENUE: Marmion Angling & Aquatic Club, Marmion PRICE: $99* per person (inc. GST) *Purchase two tickets and receive additional tickets at a discounted price Time 8:45am 9:00am 10:30am
Activity Registration opens for club attendees Club Supplier Expo opens Club Industry Forum - Session 1
Duration 1.5 hours 1.5 hours
12:00pm Expo re-opens 40 minutes (Entree canapes served in the expo area) 12:40pm Lunch is served 30 minutes 1:00pm
Club Industry Forum - Session 2
1.5 hours
2:30pm
Club Industry Forum finishes
30 minutes
The annual Clubs WA Industry Forum and Supplier Expo is one of the most important events for Western Australia’s club industry. The event includes the annual Supplier Expo, giving you a chance to test products and speak to representatives from industry service providers. The Club Industry Forum will feature a number of prominent industry speakers and innovators who will share insight on how to manage external and internal change within your club, both for the present and for the future.
Room The Boatshed The Boatshed Blue Water Room The Boatshed Blue Water Room Blue Water Room -
Limited tickets are available so to book seats for your Club, please contact the Clubs WA office on 1300 640 616 or info@clubswa.com.au. You can download the registration form by visiting the Clubs WA website: www.clubswa.com.au/CIF16 Keep an eye on Clubs WA’s weekly email updates for more information on this event as it is released. More presenters to be announced soon.
Please note that the 2016 Clubs WA Annual General Meeting will not be held in conjunction with the Industry Forum & Expo like previous years. Please refer to page 21 for details on the Clubs WA 2016 AGM.
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Meet some of our Forum presenters The theme for the 2016 forum is ‘Managing Change’ so it’s all about the changing culture in WA, around drinking/smoking; how to increase membership; changes in volunteering; and strategic planning.
Lavan Legal Jessica Patterson and Alec Weston will discuss compliance issues that clubs don’t often think about outside of liquor licensing and the new Associations Incorporation Act.
Road Safety Commission Kim Papalia was appointed as W.A’s inaugural Road Safety Commissioner on October 28th 2015. Mr Papalia has 35 years’ public sector management experience, having undertaken leadership roles in metropolitan and regional Western Australia where he managed diverse districts, divisions and business areas. He will discuss the changing attitudes around drinking and driving, specifically how this affects people who normally go to their local club for a beverage or two.
Jessica Patterson is a partner in the Liquor, Hospitality and Events team. She has worked at Lavan Legal for 23 years and provides advice on a wide variety of liquor licensing and related matters. In 2008, Jessica participated in the establishment of the Small Bar Association of WA Inc. and has become its treasurer. Alec Weston is an associate in the Liquor, Hospitality and Events team. He has worked at Lavan Legal for 7 years and has extensive experience in the area of liquor licensing. He provides advice to a wide range of clients on all aspects of liquor licensing matters in Western Australia.
Barzotto van Straalen Strategists Emiliano Barzotto and Diana van Straalen work with clients to review and develop business plans, organisational reviews, quality management, risk assessments and strategic asset planning. They will detail change management and all the considerations in managing change in the club environment.
Department of Health (Tobacco Control Branch) Paul Iriks is the A/Principal Compliance Officer (Education) for the Tobacco Control Branch. The Tobacco Control Branch (TCB) of the Department of Health (previously known as Quit WA) is located within the Environmental Health Directorate of the Health Protection Group. The TCB’s responsibilities include: State-wide tobacco control policy development; coordination and planning administration; monitoring of legislative tobacco control measures; and resource allocation advice in relation to the management of state-wide programs to reduce the prevalence and uptake of smoking. Paul will help clubs navigate smoking compliance within clubs and how to address the changing culture around smoking.
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If you have zero demerits, use your influence to make a difference. Check your demerits and find out if you’re a Zero Hero at transport.wa.gov.au/dotdirect
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Leveraging Facebook for Your Club
Last chance to register!
Leveraging Facebook for Your Club WHEN:
Thursday 22 September
TIME:
9am - 12:30pm
VENUE:
TBC (Perth metro)
PRICE:
$55 (inc GST) and light refreshments
PRESENTER: Sherryn McBride from Marketing Talk
We need a minimum of 30 attendees to run this seminar. 20 tickets have already been sold so get in quick to secure the last 10 places! Join Clubs WA and Marketing Talk for an interactive workshop on how to leverage Facebook for your club. This is a hands-on Facebook workshop for Clubs WA members to learn how to simplify, strategise and leverage marketing from your Club’s Facebook business page. Attendees are required to bring their laptop and their Club’s Facebook login details.
Topics will include: • Where to find the functions that create the ripple effect • A step-by-step strategy guaranteed to save time and boost productivity • What to post? 70+ examples to create engaging content • How to extend your reach and make your page more interactive for your likers • A rundown of the current Facebook advertising options • A tiptoe through the most common admin functions you might need • A 30 page handbook full of step-by-step instructions, screenshots, function notes, templates and action items to keep your Facebook marketing compass on course • And many more! This interactive workshop is open to: clubs, suppliers, members, affiliations, and volunteers.
To book your seats, please contact the Clubs WA office on 1300 640 616 or marketing@clubswa.com.au. 9
Clubs WA Industry Awards for Excellence Meet the 2016 winners 2016 Best Club Function Facilities Small Club Category The award for Best Club Function Facility (small) went to the Guilderton Country Club, which provides its own catering for all functions. This club has the ability to run two functions concurrently while maintaining normal dining operations, which is no mean feat for a club of their size.
The club hosts popular Friday evening meals and tapas available on Saturdays and Sundays, organised by their resident chef Hamish McLeay. The club itself provides DVD facilities, ideal for PowerPoint presentations, to large screens, an excellent sound system with iPod connectivity and a radio system that can cover the whole club or can be isolated. Congratulations and thank you for your efforts Dunsborough and Districts Country Club! Large Club Category The Best Club Function Facility (large) award was presented to the Marmion Angling and Aquatic Club. With the ability to host weddings, conferences, birthdays, seminars, graduation facilities, club functions and wakes in addition to bar and dining facilities this club offers incredible function services.
With an impressive list of recommended service providers, they help their clients tailor their functions to ensure they get exactly what they want. In 2015, the club renovated their alfresco area, increasing their capacity for events such as the AFL grand final in addition to providing a separate hospitality area. A revamp of the menu has seen the club take up a bistro feel which has been well received by their membership. Congratulations Guilderton Country Club! Medium Club Category The Dunsborough and Districts Country Club is the worthy recipient of the Best Club Function Facility (Medium) award. Home to monthly meetings of the Dunsborough Probus Club, Lions Club and Chamber of Commerce, this club can cater to a wide array of functions such as birthday parties, Christmas parties, team windups, anniversary celebrations and more.
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Boasting seven different function spaces this club impressively manages a full in house catering service, never outsourcing catering needs. An annual questionnaire sent out by the club in addition to post event feedback helps to keep the staff and the club on top of things and capable of meeting their clients’ and members’ needs. The addition of a further 45 car park bays to the north of the club has assisted in taking pressure off members while attending the club. Keep up the incredible work and big congratulations to Marmion Angling and Aquatic Club!
2016 Clubs WA Awards for Excellence 2016 Club of the Year Small Club Category
The club meets the needs of the community to play sport, principally lawn bowls, and in doing so provides a friendly environment and facilities that club members and the community can enjoy.
The Yunderup Sports & Recreation Club was named the 2016 Club of the Year in the small category. This award also acknowledged the Club President, Sandra Bolton, for her exceptional leadership qualities and determination to better her club within the industry.
For 20 years the club has been running the prestigious Singles Champion of Champions competition, which attracts bowlers from across the state and continues to help lift the club’s profile in Western Australia. Large Club Category The Club of the Year (Large) award was bestowed to the Marmion Angling and Aquatic Club (MAAC). With a strong focus on promoting and encouraging the sport of angling in Western Australia, the club maintains its reputation as the “home of fishing in WA”.
Sandra and the club defied all odds, keeping the club operating during renovations by running a bar out of the gardener’s shed. With a strong focus on diversity and expansion, the club developed a long term strategy to ensure a steady growth in membership, high levels of member satisfaction and a stable economic foundation. The dedication and hard work of the Club’s management, staff and volunteers highlights the great value placed on the club by the community. Medium Club Category Sorrento Bowling Club took home this year’s Club of the Year (Medium) award. Attention to detail and strong organisational skills are qualities that have helped Sorrento Bowling Club become the largest bowling club, in terms of bowling members, in Western Australia.
Strategic planning has brought this club great success, achieved through strict financial controls and strong management. Club Manager, Robert Weir, not only looks after the day-to-day running of the Club but also helps coordinate community based events outside of the Club. Robert’s efforts and the general attitude of the MAAC members make for a great team, providing a friendly and encouraging atmosphere for all which has been proven by their large membership numbers. The club has reached full membership and has an extensive waiting list of potential future members. A community minded club, MAAC donated $1,000 to the Yarloop community in the aftermath of the fires earlier this year, which was matched and exceeded by personal membership donations to reach a total of $2,500.
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clubs wa
Members get 50% off
Clubs WA online training courses through our training portal HAT
Nationally accredited liquor training • RSA (SITHFAB201) Provide responsible service of alcohol • MLPLCA401A (52735WA) Course in management of licensed premises
Nationally accredited food safety training • Food Safety Supervisor (SITXFSA201) Participate in safe food handling practices • Food Handler (SITXFSA101) Use hygienic practices for food safety
Clubs WA online courses for the club industry • Good Governance - Good governance in the club industry • Customer Service - Provide excellent customer service
Clubs WA’s face-to-face workshops for members Information about our tailored workshops for the club industry can be found on our website: www.clubswa.com.au/Clubs-WA-Events.
Contact Clubs WA is a Registered Training Organisation (RTO6226), and offers nationally recognised training, and non-accredited tailored workshops for WA’s vibrant club industry, through our training portal Hospitality Alliance Training.
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1300 640 616 www.hat.edu.au info@hat.edu.au
2016 Clubs WA Awards for Excellence 2016 Best Members Night Small Club Category The Gosnells Bowling Club was awarded the Best Members Event (small) award for their Friday Night Members dinner and raffle. With an average attendance of 120 members, the night provides a great opportunity for exposure for the club. Some non-members, such as the family and friends of current members, attend the event showcasing the club to them and providing an opportunity for membership growth. It is also an excellent opportunity for the club’s partners (sponsors) to visit the club and socialise with members and guests. The event includes a dinner, weekly raffles, members draw, spin the wheel, chase the ace and occasional live music or karaoke. This year the club has started utilising a radio controlled Superdraw Controller and Superdraw numerical display which has proved to be a hit with their members. Congratulations Gosnells Bowling Club!
Medium Club Category
Thank you for providing your community with a great opportunity to socialise and congratulations again to the Ocean Reef Sea Sports Club! Large Club Category The Royal Perth Golf Club has been awarded the Best Members Event (large) award for their Yalumba Rarest and Finest Wine and Dine Night. The event is held annually, with five or six alternative wine dinners help throughout the year. The night features a five course degustation with 10 matched wines from Yalumba in addition to prize draws and giveaways of wines signed by the evenings host, one of Yalumba’s Wine Ambassadors, Jane Ferrari. Approximately 90 – 150 members attend the event, with members from 25 to 80 years of age regularly in attendance. The night is open to all members, specifically designed to cater for all levels of wine knowledge. As one of the most popular and elaborate events on the Royal Perth Golf Club calendar the evening is used to promote wineries and wines that are new to the clubs wine list. Congratulations Royal Perth Golf Club, your hard work hasn’t gone unnoticed!
Ocean Reef Sea Sports Club’s successful Sunday Sundowners live music event has won them the Best Members Event (medium) award this year. The Club hosts the event every Sunday in Summer from 3:30. With a strong focus on music, this event has something for everyone. The kids can enjoy the play area while adults relax and take in the stunning views. Younger families are attracted by the bands, which change weekly to ensure the event stays fresh and exciting. Emails, Facebook, the club website and posters in the club rooms are used to advertise the popular event which reels in 150-200 members each week. 13
Stoddart WA - For Your Food Service Equipment Stoddart would like to congratulate the winners & all participants of the Best Club Chef competition and Best Club Sandwich competition for 2016! This exciting annual event will become something to look forward to every year for all Clubs WA chefs. Stoddart WA, the major sponsor of the Clubs WA Chefs Competition & Best Club Sandwich competition, would also like to thank Bidvest, our valued partner for their contributions to make this event happen. The Stoddart WA Office and Warehouse is proud to be a Corporate Partner of Clubs WA and strives to render excellent service to all Clubs WA members. Stoddart is Australia’s largest manufacturer and importer of commercial food service equipment in the industry. With 55 years in the business Stoddart’s experience is unequalled. The dedicated team at the Stoddart WA Office takes service to the next level! Situated conveniently close to Perth’s central business district, along the Kwinana Freeway, this satellite office of Stoddart is geared to address each and every one of your commercial food service equipment challenges. The large warehouse contains stock of all Stoddart’s exclusive brands such as Electrolux Professional, Woodson, Adande, Koldtech, Culinaire, Simply Stainless, Anets, CookTek, Halton, Metro, Power Soak, and Visualine.
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Stoddart prides itself with being at the forefront of innovative solutions in the commercial food service industry and is the only wholesaler in Australia that imports and also manufactures equipment. This of course means that clients can expect only the best from this third generation family business. At the Stoddart WA Office the large test kitchen is where all the action takes place. New products are tested by professional chefs to ensure that clients get the appropriate equipment for specific requirements and every application. Staff, including industry professionals, are fully trained in all products which enables them to give comprehensive advice and design services. The extensive service rendered by the highly professional staff is complemented by the fact that all consultations with clients are free of charge and no-obligation quotations are given. This makes Stoddart WA undoubtedly WA’s one-stop supplier of quality food service equipment of choice to QSRs, major hotel chains and everyday food outlets. This entails that Stoddart WA can assist in the design, lay-out and fit-out of club facilities. The Stoddart WA office is proud to be a part of the future of the commercial food service equipment industry within Australia. Stoddart WA welcomes all prospective customers to visit our offices, demonstration kitchen and distribution centre at any time. For more information, contact Stoddart WA on (08) 9412 4808, or email mfitzgerald@stoddart.com.au.
Get your U.G.L.Y. on this October For a chance to win a $1,500 voucher
Get your club on board with the Leukaemia Foundation’s biggest annual hospitality industry fundraiser, and go in the running to win Stoddart Commercial Food Service Equipment for your club up to the value of $1,500!! Morley Noranda Recreation Club, Leederville Sportsmen’s Club, Hollywood Bowling Club and the Cannington Bowling Club have already registered for U.G.L.Y. and the race is on for which club can raise the most funds for this worthy cause, and take home the prize for their club. Understanding. Generous. Likeable. You U.G.L.Y. Bartender of the Year is the Leukaemia Foundation’s most quirky fundraising event. U.G.L.Y. stands for ‘Understanding, Generous, Likeable You’ and from 1 October to 14 November 2016, bartenders will host funky events in their bars to raise money to help regional families impacted by leukaemia, lymphoma, myeloma and related blood disorders. Money raised by U.G.L.Y. Bartenders will help the Leukaemia Foundation continue to provide regional families with a fully-furnished place to call home in the city for as long as they need it. And because accommodation is provided completely free of charge, it helps families to stay together at a time when they need each other most.
continue to provide its much needed accommodation service; a home-away-from-home for families who have to relocate to Perth to receive vital treatment. Every $80 raised by an U.G.L.Y. Bartender provides one night’s accommodation for people facing the challenges of blood cancer. On top of the fact that you’re raising money for a seriously worthy cause, there are also fantastic incentive prizes for every U.G.L.Y. Bartender raising over $1,000, including the prize for WA’s highest fundraiser of a $3,000 Flight Centre Gift Card and a fantastic prize for their venue of Hoshizaki Lancer products and services to the value of $7,500.
Prizes just for Western Australian Clubs On top of the seriously worthy fundraising, the U.G.L.Y. incentives and prizes, you can also go in to the running to take home RRP $1,500 worth of Stoddart Commercial Food Service Equipement as donated by Clubs WA’s long time Partner, Stoddart.
How your club can get involved This fun and fabulous hospitality industry fundraiser is focused on reinforcing the message that local venues and clubs are the heart of their community. U.G.L.Y. encourages registrants to create innovative fundraisers that patrons will enjoy, encouraging people to spend more time in your club having fun and raising funds to help the Leukaemia Foundation. Over the last seven years, WA’s U.G.L.Y. Bartenders have raised nearly $900,000. Funds raised through U.G.L.Y. Bartender of the Year help the Leukaemia Foundation
The Western Australian club who raises the most money will receive Stoddart Commercial Foodservice Equipment to the value of $1,500.00. Once the highest fundraising club has been named, Stoddart can sit down with the club and discuss their choice of products - the winning club can choose a combination of smaller pieces to the value of RRP $1,500.00; or one piece to the value of RRP $1,500.00; or you can use it as a RRP $1,500 discount off a higher value product you’ve got your eye on. Registrations are now open online Visit the U.G.L.Y website at www.uglybartender.org.au or contact the U.G.L.Y. Team direct on 1800 500 088. They’ll get you kitted out in all the fabulous U.G.L.Y. gear so your Club can show your U.G.L.Y. side from 1 October to 14 November 2016 in your club!
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HiscoNFE - New Appointments HiscoNFE are pleased to announce the recent appointment of Colin Moir to the position of Sales Manager and the promotion of Brett Thompson to the position of Managing Director in a strategic move to grow the business. In his role as Sales Manager Colin will be responsible for providing strong leadership to the sales force and driving sales growth across all product categories within the HiscoNFE business. Colin brings a wealth of sales and management experience from his previous roles in the industry which includes QCC (now Reward) and more recently RSS who act as agents to Tomkin Australia. Colin understands that success requires a very strong focus on long-term customer relationships and making sure that customers receive the best possible experience which includes excellent service, highly trained and experienced staff, extensive product range and distribution infrastructure to ensure on time delivery. During Colin’s times in the industry he has forged strong relationships with many of the existing staff at HiscoNFE as well as many of our customers and suppliers. These relationships will allow Colin to hit the ground running and help him to drive successful outcomes for the business. Mr Moir said “I am really excited to be joining the team at HiscoNFE as Sales Manager. This is a key position within the business and I see my appointment as a great opportunity to be an integral part of the future success of such a well known and well respected business as HiscoNFE. I will be drawing on my considerable experience from similar roles to position HiscoNFE as the market leader, with a whole of business approach to delivering increased value to our clients, partners and stake holders.”
Brett Thompson, previously the Chief Financial Officer, has been appointed Managing Director. Brett started with Hisco over five years ago and brings 19 years of Finance and Management experience to the role. Brett played a significant role in co-ordinating the merger between Hisco and NFE two years ago and more recently his hands on management of the business has put him in a strong position to set a clear strategy to carry the business forward. Mr Thompson said “It is a great honour to be appointed to the role of Managing Director at HiscoNFE and I look forward to continuing to work with our customers, employees and suppliers. The Western Australian economy is currently experiencing very tough conditions so, more than ever, we need to be offering the best customer experience possible. “I understand this and by working closely with Colin, who has considerable knowledge and experience in this industry, we will make this happen. HiscoNFE’s success requires a combination of the right people building strong long-term relationships with our customers and suppliers and constantly striving to improve and do better. “Over the last 31 years we have recruited the best people in the industry and forged strong relationships with our customers and suppliers. Working closely with the entire HiscoNFE team I believe we can take our business to a new level.” For more information on the range of products or to order from HisconFE please call 9388 3400 or visit their website www.hisconfe.com.au. You can also visit their showroom conveniently located at City West.
Revised Constitution Template now available for Clubs
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visit the Members Only section of our website www.clubswa.com.au
Sports Dimensions Guide
Department of Sport and Recreation
With changes to the sporting lifestyle in Western Australia, a number of new initiatives in the provision of sport and recreation facilities have began to be developed alongside the traditional sports playing areas and facilities. These new types of sports and facilities provide an opportunity for clubs to generate more membership and increased community participation, particularly if you have suitable unused indoor or outdoor space. The Department of Sport and Recreation has released a guide to assist clubs in planning for potential new growth sports and facilities. The guide provides information on various sporting codes and their requirements. The Department of Sport and Recreation guide includes detailed information on: • Orientation of outdoor facilities • Court marking • Sports lighting
Information on rules and layouts for a number of sports are detailed, including: • Archery • Badminton • Bocce Bowls • Boxing • Croquet • Darts • Flying Disc • Gaelic Football • Gymnastics • Handball • Judo • Lacrosse • Roller Sports • Table Tennis • Ten Pin Bowling • Weightlifting • Wrestling You can download the Department of Sport and Recreation’s (DSR) 2016 ‘Sports Dimensions Guide’ under the Facility Management section of their website: www.dsr.wa.gov.au/facility-management
Club Treasurers Workshop Video The video is available for purchase at $33 including GST. Clubs WA has heavily subsidised the cost of this video for our members, because we know how valuable a tool it will be to your Committee.
Topics include:
• The most common types of non-profit embezzlement/fraud • Common myths • How to spot early warnings of financial cheating (Conflicts with management, missing reports, missing cash deposits, missing superannuation contributions) • Safeguards (Management structure, physical controls, financial controls, importance of governance courses) • Your role as a Treasurer or Bookkeeper
To download the video
To purchase this video, please jump on to our Hospitality Alliance Training website, select “Western Australia” on the map, and then click on the link to the Treasurers video page: www.hat.edu.au 17
Club Functions and Events Are you compliant?
The Liquor Control Act 1988 clearly indicates restrictions for clubs in the management of liquor services. 1. Definition of Guests Generally liquor may be served to Members and guests of a member however, the Liquor Control Act definition of guest highlights that whilst there is no need for the member or the Club knowing the guest personally, they must be a bona fide guest of a member (ie they must know them well enough – not be assigned at the last minute): “Guest, in relation to licensed premises under a club licence, means a person who not being a member of the club is introduced to the club by a member in accordance with the rules of the club”. •
Please check that your constitution does not say anything adverse about guests and the need for members to sign in guests (if you send Clubs WA your constitution we can check this).
2. Definition of a Meal Director of Licensing definition of a meal | Meal means food (a) that is eaten by a person sitting at a table, or a fixed structure used as a table, with cutlery provided for the purpose of eating the food; and (b) that is of sufficient substance as to be ordinarily accepted as a meal; and (c) that may consist of one or more courses, but does not include any food prescribed not to be a meal;
3. General Club Liquor Service | s48(2)(a)(i) | member and up to 5* guests Generally, on a normal trading day, your Club will provide liquor under section 48(2)(a)(i) and provide liquor for consumption on the premises to a member and up to 5* guests. *Please check your constitution and also your club licence to see whether your club is allowed up to 5 guests – some clubs are still limited to 3 guests.
4. Club Dinner or Function | s48(2)(a)(ii) | unlimited guests – ancillary to a meal Section 48(2)(a)(ii) permits the sale of liquor ancillary to a meal supplied at the club by or on behalf of the club to a member and to each of the guests of that member (without limitation as to number), being guests of whose attendance prior notice was given to the club in accordance with rules approved by the Director • •
This may be in the form of a Club dinner with the proviso that it is ancillary to a meal! A member may invite an unlimited number of guests to a club event as long as ancillary to a meal and prior notice was given to the club.
Club Function - means a Club organised gathering, occasion or event (including a sporting contest, show, exhibition, trade or other fair, or reception) at which it is proposed that liquor be sold or supplied to those present.
5. Member Private Function (no meal) | s48(2)(b) | unlimited guests – member pays for liquor Section 48(2)(b) permits the sale of liquor to a member, for consumption by the guests of that member (without limitation as to number) at a function held by or on behalf of that member at the club if in accordance with rules approved by the Director. However, the member pays for all liquor served.
6. Club Sporting Event | s48(5)(a) | temporary members - using sporting facilities Section 48(5)(a) allows for members of another club, engaging in a pre-arranged event (whatever sport/recreation is in the objects of your Club’s Constitution) to be accorded temporary membership of your club on the day, in accordance with rules approved by the Director. 18
Welcome new Clubs WA Partners! Clubs WA is excited to welcome two new Corporate Partners to our member clubs, Treasury Wine Estates and Your Local Finance, who are here to help support Western Australia’s vibrant club industry.
Treasury Wine Estates
Your Local Finance
Treasury Wine Estates is one of the world’s largest wine companies, listed on the Australian Securities Exchange. A leader in the global wine industry, Treasury Wine Estates makes, markets and sells wine focusing on grape growing and sourcing, winemaking and brand-led marketing.
Your Local Finance is your local Finance Specialist Manager wherever you are. Part of the Finance House Group, Your Local Finance has one clear vision, “to grow and protect the dreams of every Australian family and business.”
Established in 1843 in the Hunter Valley, NSW, Treasury Wine Estates is committed to diversity and inclusivity with specific focus on gender diversity, flexibility and inclusive leadership.
Your Local Finance offers a fresh finance experience dedicated to developing strong relationships, building vision and trust with every client and business partner.
Dedicated to being a positive force in local communities, Treasury Wine Estates Corporate Responsibility program assists the company in improving their contribution to communities, management of environmental and social rises and level of sustainability.
Renowned for their reputable team of Finance Specialist Managers they give all of their clients: vision and insight to finance structures; choice and competition from more than 25 lenders; and innovative finance solutions that meet their needs without the inconvenience of multiple appointments.
Treasury Wine Estates showcase their community mindedness through their commitment to promoting the responsible consumption of wine and driving sustainable supply and sourcing initiative throughout their supply chain.
Based across Australia Your Local Finance offers a market leading alternative for all Home and Investment Finance, Small, Medium or Large Commercial Finance, Leasing and Wealth Management.
Treasury’s aim is to be the world most celebrated wine company leading with internationally recognised brands such as Penfolds, Wolf Blass, Yellowglen and ‘Regional Gems’ such as Devil’s Lair. They have dedicated service personnel that can tailor their brands to your business needs no matter what style or size of venue.
Find out how you can save money whilst making money for your club by contacting Michael Saunders, Finance Specialist Manager on 0427 548 871 or email msaunders@yourlocalfinance.com.au.
Can You Help?
Autism study to help school leavers
Curtin University is conducting a study to assist those with autism move from school to adult life. In order to do this, researchers need to understand what happens when young people with or without autism leave school throughout Australia. The Western Australian perspective needs to be represented and Curtin University is requesting your support. Researchers want to hear from: • young people with or without autism between the ages of 15 to 25 years • young people with autism and intellectual impariment (15 - 25) • their parents and guardians To participate, all you need to do is complete a questionnaire. If you would like to be involved, please contact Marita Falkmer at Curtin University on 9266 3605 or email marita.falkmer@curtin.edu.au. All participants who complete surveys will be entered into a draw to win a 1 in 5 chance of $50 voucher . 19
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Clubs WA Annual General Meeting Returning Officer Report
Annual General Meeting (AGM) The 2016 AGM will be held as follows:
Date: Venue: Address:
Friday 28th October
Time:
12:45pm sharp (optional light lunch with State Councillors starts at 12:00pm). Meeting to conclude at approximately 1.20pm
Gosnells Bowling Club Corner Dorothy Street and Albany Highway, Gosnells
Please note that this year the AGM will be a separate event to the Industry Forum, which will be held on Wednesday 19th October. For more information on the Industry Forum please refer to page 6 in this issue of the Bulletin.
Call for Notice of Motions The agenda of the 2016 AGM will include a capacity for formal notices of motions that any member may seek to contribute to.
If you wish to do so, please ensure your motion is received by Clubs WA before 5pm Friday 30th September, marked Attention: Returning Officer, Karen Giles.
Nominations for State Council Clubs WA’s policy, direction and strategies are determined by a State Council of 12 elected members, six metro (according to the Planning and Development Act, Schedule 3) and six country, with half retiring every year. We are now seeking nominations for three (3) metro and three (3) country delegates to fill vacancies at the 2016 AGM - retiring members can renominate. Interested persons are welcome to discuss the duties and responsibilities by contacting Karen Giles on 1300 640 616. A nomination form is also included in this issue of the Service Bulletin. Nominations for State Council close 5pm Friday 23rd September.
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Business Directory Want to be listed here?
Email marketing@clubswa.com.au to find out how. Make sure to mention Clubs WA to receive great deals and discounts from suppliers. Liquor Specialists Lion Ph: (08) 9350 0407 www.lionco.com
Legal Partner Lavan Legal Ph: (08) 9288 6000 www.lavanlegal.com.au
AV Partner AV Partners Ph: 08 9362 7653 www.avpartners.com
Carlton & United Breweries Ph: 132 337 www.cub.com.au
Technology Total IT Group Ph: (08) 6555 1855 www.totalit.com.au
Training Specialists Hospitality Alliance Training Ph: (08) 9417 7149 www.hat.edu.au
Accommodation Crown Perth Ph: (08) 9362 7777 www.crownperth.com.au
ATI-Mirage Ph: (08) 9218 9059 www.ati-mirage.com.au
Pernod Ricard Australia Ph: (08) 9472 2805 www.pernod-ricard-australia.com Oatley Fine Wine Merchants Ph: 1800 628 539 www.buywine.robertoatley.com.au Treasury Wine Estates M: 0418 170 846 (Kat) E: kathrine.dehavilland@tweglobal.com Food & Beverage Specialists NestlĂŠ Professional www.nestle.com.au Gaming Specialists TAB Ph: 13 23 68 www.tabtouch.com.au Mal Atwell Billiards and Bingo Ph: (08) 9354 9150 www.malatwell.com.au Finance & Strategic Management Banktech Ph: 0478 333 297 www.banktech.com.au Clubs Plus Superannuation Ph: (02) 9376 9422 www.clubplussuper.com.au Beyond Bank Ph: (08) 9382 0325 www.beyondbank.com.au Your Local Finance M: 0427 548 871 (Michael) www.ylf.com.au Francis A Jones Ph: 08 9335 5211 www.faj.com.au Mills & Associates www.millsfinancial.com.au
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Hospitality & Venue Specialists Hisconfe Ph: (08) 9388 3400 www.hisconfe.com.au Stoddart Manufacturing Ph: (08) 9414 1343 www.stoddart.com.au Fox Sports Venues Ph: 1300 301 415 www.foxsports.com.au Stanlee Ph: 0420 216 116 www.stanlee.com.au
Marketing & Promotions Moo Music Ph: 1300 139 913 www.zbm.com.au WA Flags & Banners Ph: (08) 9467 4646 www.waflags.com.au Music Licensing & Entertainment PPCA Ph: (02) 8569 1111 www.ppca.com.au APRA AMCOS www.apraamcos.com.au
21st Century Business Equipment Ph: (08) 9321 8902 www.21stcenturybusiness.com.au
Retro Music Box Ph: 0407 083 090 www.retromusicbox.com Community Initiatives Road Safety Commission Ph: (08) 9323 4688 www.rsc.wa.gov.au
Gas & Energy Trans Tasman Energy Group Ph: 1300 118 834 www.tteg.com.au
Health & Safety St John Event Health Services Ph: (08) 9334 1311 www.stjohnambulance.com.au
Insurance Arthur J. Gallagher Ph: (08) 6250 8300 www.ajg.com.au
Act-Belong-Commit Ph: (08) 9266 4648 www.actbelongcommit.org.au
Monbell Ph: (08) 9228 4722 www.monbell.com.au
People on the Move
The following is a list of opportunities available across Western Australia’s vibrant club industry.
Management Restaurant / Bar Manager Find on: www.seek.com.au Mandurah Offshore Fishing and Sailing Club
Facilities Manager Find on: www.seek.com.au Perth Racing Administration/Accounts Officer Find on: www.seek.com.au Capel Golf Club
Food and Beverage Attendant Find on: www.seek.com.au University Club of Western Australia
Misc
Course Superintendent Find on: www.seek.com.au Lake Karrinyup Country Club
Food & Beverage
Football Development Coach Find on: www.indeed.com.au Mook Football (Cockburn Central)
Club Supervisor Find on: www.seek.com.au Royal Australian Air Force Association
Food & Beverage Operations Supervisor Find on: www.seek.com.au Royal Perth Golf Club
Community Development Coach Find on: www.indeed.com.au Mook Football (Cockburn Central)
Club Operations Manager Find on: www.seek.com.au Swan Districts Football Club
Retail Manager - Food and Beverage Find on: www.seek.com.au Perth Racing
Bar Manager Find on: www.seek.com.au Ocean Reef Sea Sports Club Bar and Functions Manager Find on: www.clubswa.com.au Mt Pleasant Bowling Club Food & Beverage Manager Find on: www.seek.com.au Kununurra Country Club Resort
Executive Chef Find on: www.seek.com.au Perth Racing Carnival Recruitment Staff Find on: www.seek.com.au Perth Racing
Apprentice Green Keeper Find on: www.indeed.com.au Bunbury Golf Club Sport and Club Development Officer (Part time) Find on: www.seek.com.au Cams (Joondalup/Northern Suburbs) Development Officer Find on: www.seek.com.au Swimming WA (South-West)
Are your Harm Minimisation documents up to date? Your mandatory Harm Minimisation documents should consist of: • Code of Conduct • House Management Policy • Management Plan If your documents require updating, Clubs WA can assist from as low as $55 for clubs that have used our service before. Please contact Michelle on 1300 640 616 to find out if your club is eligible for the discounted rate.
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The Road Safety Commission is a proud Partner of Clubs WA.
clubs wa
Clubs WA is proudly supported by leading industry partners and suppliers
Platinum Partners
Legal Partner
AV Partner
Technology Partner
Gold Partners
Silver Partners
Bronze Partners
Industry Supporters
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PO Box 5101 South Lake WA 6164 • 2/12 Hammond Road Cockburn Central WA 6164 Email: info@clubswa.com.au • Telephone: 1300 640 616 • Facsimile: 1300 503 907 • Website: www.clubswa.com.au