FlowCentric Technologies

F LOWC E N T R I C T E C H N O LO G I E S

FLOWCENTRIC TECHNOLOGIES

Keeping Processes

Running Smoothly PRODUCTION: Benjamin Southwold

Business process management (BPM) is a vital cog in an enterprise: it helps to discover, model, improve and automate business processes. FlowCentric Technologies is a software development company that delivers BPM software to a global market, enabling customers to digitalise their businesses with less effort at a higher quality.

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INDUSTRY FOCUS: TECHNOLOGY

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“Our BPM software allows organisations to easily optimise, manage and integrate their business processes,” sets out FlowCentric Technologies, and the numbers don’t lie when it comes to proving the success of its approach: more than 1700 solutions have been built to date, serving 32-plus industries and 180,000 regular users.

Established in 2000 and headquartered in South Africa, FlowCentric Technologies has built up a global footprint along with regional offices in the UK, India and Australia.

The company’s BPM software is delivered to many more territories through an international network of channel partners.

FlowCentric Technologies channel partners provide consultation services, software

implementation services, and bespoke industry solutions respectively. Denis Bensch, CIO, FlowCentric Technologies, outlines what sets this company apart from

the plethora of similar outfits which have sprung up in South Africa since the advent of the digital age.

“We believe that we are the only South African-based BPM product that can truly play in the corporate to enterprise space for complex workflow management,” he sums up.

“In comparison to established international plays, we can also offer more competitive prices as a result of being physically based in South Africa.” FlowCentric Processware is built to manage complex business processes across departments, countries, and systems. This, the organisation’s proprietary BPM software, is used by medium and large companies across multiple business sectors to digitise and automate their business-critical processes.

DIGITISING THE SECURITY OFFICER It is essential for companies to accurately manage time and attendance records on behalf of their employees; an effective time keeping solution helps organisations to control overtime, manage tardiness and reduce processing time. Knowing this, FlowCentric has combined industry best practises with powerful technology the innovative Eldir: Digitised Security Officer (DSO).

Eldir: DSO has been jointly

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FLOWCENTRIC TECHNOLOGIES

developed by security, process management, and technology professionals to provide security companies with an efficient way to manage their assets, contracts and security officers to proactively manage the company’s operations.

Denis Bensch leads the product development and innovation team at FlowCentric Security Systems gave us some background on the company’s decision to move into the security market through the launch of this new product , the result of a compelling collaboration between security and software experts. “We made the strategic decision to build vertical solution on top of our own BPM and

automation platform, FlowCentric Processware,” Bensch explains.

“A gap in the security market was identified as there was no software specifically written for the security industry. The management team decided it was an incredible opportunity to leverage the power of FlowCentric Processware to take advantage of this opportunity.

The Eldir: DSO solution has been developed to manage the lifecycle of each security officer, as well as the supporting functions and assets associated with the industry.

“We want to assist companies across Africa in saving huge amounts of money, through better, easier

personnel and asset management, and have our sights set on global expansion within the next five years.”

INDUSTRY BEST SOLUTIONS The collaborative solution between FlowCentric and MineRP - Digital Twin Mine Management - was awarded the top accolade at the third annual MTN Business IoT Conference and Awards: the MTN Business Internet of Things (IoT) Solution of the Year.

The solution makes use of virtual reality (VR) technology to provide users with a fully mapped digital twin of a mine’s terrain. Users can navigate through the virtual tunnels, and if any actionable data is detected, the

Supplying Global Integrated Security, Stability and Business Solutions OUR SERVICES

Our Services are based on a “Custom Fit Solution” per client that can include: • Strategy & Organisation.

• Strategic Planning including: o Governance Analysis. o Strategic alignment. o Information requirement. o Process optimisation. o Structure optimisation. o Organisation design. o Levels of accountability. o Organisational performance. o Information management. o Change management. o Assessments (Individual / Teams). o Team development. o Automation and Digitising of processes.

• Supply Chain Management including Logistics Management, Procurement Management and Sustainability.

• Business Optimisation.

• Specialist Personnel Systems, Recruitment and Placement.

• Specialist Training.

• Turnkey Solutions in the various environments.

Roy Marais +27 82 9212995 roy@maraisrudmaninternational.com

www.maraisrudmaninternational.com

World Class Subject Matter Experts providing Custom Fit Solutions!

Proud Partner and distributor of FlowCentric in South East Asia (Singapore)

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INDUSTRY FOCUS: TECHNOLOGY

Denis Bensch - CIO

// OUR BPM SOFTWARE ALLOWS ORGANISATIONS TO EASILY OPTIMISE, MANAGE AND INTEGRATE THEIR BUSINESS PROCESSES // appropriate business process can be initiated either automatically or by the user through the VR environment.

Once a process has been initiated, the FlowCentric Processware engine will route tasks to the appropriate personnel and divisions to coordinate and complete. The BPM software ensures

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that each task is customarily completed in a compliant, efficient manner, while maintaining a complete audit trail of each step of the process.

On the collaboration between MineRP, FlowCentric Technologies and Sperosens, Bensch comments: “With companies like MineRP

finding increasingly innovative ways to gather and connect data to people, it is only and matter of time before BPM will become commonplace, used everywhere from an underground mine to your own home.

“In time, Industry 4.0 may become the new normal too.”

FLOWCENTRIC TECHNOLOGIES

BETTER TOGETHER The co-operation with MineRP is a fine example of something in which Bensch is a starch believer: the power of working together.

“The collaboration was a perfect example of efficient integration of three distinct technologies from three diverse companies to produce a meaningful solution.

“FlowCentric Technologies has similar collaboration partnerships with other companies that have proved remarkably successful, delivering win-win advantages for all parties involved,” he adds. This is one fundamental way in which Bensch feels that businesses can respond effectively to threats, both unforeseen and predicted.

Rare is the business today that has the full depth and breadth of knowledge, or all the skill sets required, to develop the innovative solutions that are required to deal with emerging threats and pursue new opportunities as they arise, which is why collaboration has become such a key part of success.

“If you are large enough, or wealthy enough, you may be able to buy in different skill sets,” Bensch says, “but finding those skills and integrating them into your organisation can be a timeconsuming and expensive process.

“Far faster, and more cost-effective,

Recommended ISV partner of FlowCentric

Big or small, we offer a custom built cloud based workflow solution, using the FlowCentric platform.

We pride ourselves in solving your individual process needs, with a fully integrated and customisable BI reporting tool that is designed and built around your process and company data helping you to see the big picture.

All of this available as monthly or upfront payments

www.flowise.co.za info@flowise.co.za

is to collaborate with other businesses that can immediately deliver the skills and knowledge you require. That’s why forward-thinking companies are actively developing their partner ecosystems,” he concludes. ”Don’t focus on making money

from your partner; instead focus on creating solutions that you can sell to customers together.”

WWW.FLOWCENTRIC.COM

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ENTERPRISE AFRICA

DECEMBER 2018