COMMUNITY AS DESIGNERS, DESIGNERS AS PART OF THE COMMUNITY: CONSTRUCTING POSSIBLE FUTURES by Claudia Misteli

Community as Designers, Designers as part of the Community: Constructing Possible Futures in Sant Boi de Llobregat

CONTENTS

CONTENTS Final project of Master _

Acknowledgments

Community as designers, designers as part of the community: Constructing Possible Futures in Sant Boi de Llobregat

Introduction

Chapter 1 Conversations: bridging design with a need of the community

Authors _ Claudia Misteli & Mi Sun Na

Design with the FES KIOSK project - artful vs. academic A journey into a life project: the never-ending KIOSK story

Tutors _ Danielle Wilde & Andreu Belsunces

The kiosk model

Hearing memories of the neighborhood Make the memories vibrate

June 14, 2017

Chapter 2 A design methodology for investigation Mapping Sant Boiâ&#x20AC;&#x2122;s square The puzzle

Letâ&#x20AC;&#x2122;s imagine: the future of the FES KIOSK Hacking with puppets

Chapter 3 Enacting with the future

The annual neighborhood party Conclusion Time-line

ELISAVA Barcelona School of Design and Engineering MUDIC Master in Design and Communication

Bibliography Annex

13 15

ACKNOWLEDGMENTS

ACKNOWLEDGMENTS Innovation and design can begin in peoples everyday life, in their neighborhoods, on the market, the city or in the country side. We are believers in the importance of developing ideas and having conversations in a broader context than academia alone. For this reason, we are very grateful with our tutor Danielle Wilde which gave us the inspiration and strength to develop our investigation with practice-based research methods tinted with so much magic and poetics. We are also very thankful with Andreu Belsunces; also tutor in this investigation for being an accomplice in the field work with the community and keeping our feet on the ground. Also with CoBoi Lab, Carlos Ruiz and Sergi Frías for being so close in the process. This investigation would not have been possible without the generosity of the Circula Cultura association by letting us collaborate with their project FES KIOSK. Their members Vicky Laguia, Georgina Dezcallar, Adriana Francisco and Sergi Ruiz, not only opened the kiosk for us, but also opened a fantastic world with the community of Sant Boi de Llobregat. We also wish to express our gratitude to our families, friends and collegueas, and the Elisava University, without whose support and encouragement this journey would not have been possible. Special thanks to: Arianna Mazzeo, Ariel Guersenzvaig, Pere Sala, Iolanda Monsó, Saori Gushiken, Jaime Deza, Laura Gutiérrez, Steve Duffy, and all our community of Sant Boi de Llobregat.

INTRODUCTION

INTRODUCTION This research explores different ways of interacting with and through design in a community-based project aiming to facilitate a step towards a better way of living. We start from the basis that design research should avoid methodological standardisation and instead enhance design’s inherent capability for exploring, speculating, singularizing, diversifying and expressing results in a completely different way; a research methodology that can be conceptually varied, imaginative and even poetic. This is, perhaps, most apparent when the object of investigation is not focused on objects or services, but has a direct impact on people’s lives. Avoiding this academic standardisation, we decided to apply participatory driven research methodologies, such as Research through Design(RtD) and Participatory Action Research(PAR). This four month applied investigation— with, through and for the community of Sant Boi de Llobregat —can be seen as an open-ended process where every design activity is considered to be part of a larger research initiative. As a result, new knowledge has been created, and most importantly, this knowledge is capable of being transferable from one project to another. We believe that design has great power to support social change, and that researching through design reveals and facilitates a deeper understanding of peoples behaviours, needs and dreams. “As a matter of fact, design has all the potentialities to play a major role in triggering and supporting social change and therefore becoming design for social innovation”.1 The community we work with is based in the municipality of Sant Boi de Llobregat, a small town located on the periphery of Barcelona, in the Spanish State of Catalonia. The site is a square in Sant Boi de Llobregat, where an old abandoned kiosk has been reclaimed by a group of social educators, not to sell newspapers or magazines, but rather to be a space for culture, education and art. Through our project we ask:

What kind of design actions could we apply to make it easier for the community of Sant Boi de Llobregat to appropriate its kiosk and decide which future they want for it? How can we create the conditions so that the community will be able to make their own choice willingly, seeing that the kiosk as a step towards a better way of living in their neighbourhood? The chapters of this report reveal the challenges, the processes and outcomes of this research.

Manzini, Ezio. (2015). Design, When Everybody Designs. Massachusetts, United States of America: The MIT Press.

chapter 1

CHAPTER 1

CONVERSATIONS: BRIDGING DESIGN WITH A NEED OF THE COMMUNITY DESIGN WITH THE FES KIOSK PROJECT - ARTFUL VS. ACADEMIC A JOURNEY INTO A LIFE PROJECT: THE NEVER-ENDING KIOSK STORY THE KIOSK MODEL HEARING MEMORIES OF THE NEIGHBORHOOD MAKE THE MEMORIES VIBRATE

chapter 1

CONVERSATIONS: BRIDGING DESIGN WITH A NEED OF THE COMMUNITY We, as design investigators and believers of the inherent power that designs have as a catalyst for transformation, knew from the beginning of this journey that in order to make this power tangible and real, we needed to find a “fertile” place to work. A place in which a specific community had a need for transformation. When we refer to community, we are thinking about ties, about people who share a sense of place geographically, but also that this place represents something meaningful and vital for them. Seeing the community through the eyes of a designer, we might then consider as Sean Donahue described, a “community is almost exclusively invoked to suggest a positive connotation of cohesion, to refer to a geographically close group of people(and by extension places and things in those places, or to characterise a practice where a designer works directly with people, as in community-driven design”.2 But, how could we then find a community in need of a transformation? Where we as design researchers could facilitate this transformation, not merely as observers but working directly with people? Design researchers might then step out from their academic bubble, and try to contact innovation labs, associations, organisations or even initiatives that have direct contact, and the possibility to bridge with communities where design can help initiate and support this will of transformation. We contacted DESIS Lab3 director in Barcelona, Arianna Mazzeo and shared with her our need to find a community in which we as design researches could work with. DESIS Lab is an action-research laboratory that explores the relationship between design and social change. Arianna was our perfect interlocutor because she spoke our same language, understood our need to interact with design in a community-based project, and knew potential people which could need our support. Through DESIS Lab Elisava, we contacted CoBoi4, a civic entrepreneurship lab located in the municipality of Sant Boi de Llobregat(Barcelona, Spain). One of CoBoi’s representatives, welcomed us to start the process of dialogue and collaboration with the community.

Yelavich, Susan and Adams, Barbara. (2014). “Unmapping”. Design as Future-Making. United States of America: Bloomsbury Academic. 40. 2

DESIS Lab ELISAVA Barcelona are members of the DESIS Network, Design for Social Innovation and Sustainability http://desisnetwork.org 3

4 CoBoi is a civic entrepreneurship lab promoted by the municipality of Sant Boi de Llobregat(Barcelona). Their contribution includes advisory services to design the program and mentoring services for local entrepreneurs. Their motivation is to promote social entrepreneurship in Sant Boi aswell as local participation and collaboration supporting new ventures addressing social and community challenges. Website: http://www.coboi.cat/ca/#home

DESIGN WITH THE FES KIOSK PROJECT - ARTFUL VS. ACADEMIC

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DESIGN WITH THE FES KIOSK PROJECT - ARTFUL VS. ACADEMIC In 2015 the municipality of Sant Boi de Llobregat had a need to reuse empty spaces in the city. They opened a public call called in Catalan “Espais Buit”(Empty Spaces) so that the civil society could reappropriate those spaces fostering development and social innovation. CoBoi acted as bridge and facilitator between the municipality and the civil society during the period of granting those spaces. The association Circula Cultura won the license of managing an abandon kiosk in Sant Boi de Llobregat with the project FES KIOSK. This association is run by young social educators that share concerns about how public space can act as a spark for education, participation, intercultural exchange and art. The aim of the“FES KIOSK” project is to convert an old newsstand into a cultural meeting point to accommodate the transformation of the community. The project was well received within the community, especially from the inhabitants of the Marianao neighborhood in Sant Boi de Llobregat, where the newsstand itself is located. Soon after we partnered with CoBoi as design investigators for the FES KIOSK project, we realised after discussing all together, that this group of social educators needed support. The energy of the FES KIOSK project appeared to be decreasing, the group that ran the association was getting smaller, and the kiosk was not open as much as initially planned. Entering for the first time to CoBoi’s civic entrepreneurship lab.

During the first conversation, we noticed that the Circula Cultura association did not fully understand how design could help the FES KIOSK project. As we discussed the type of methodologies we wanted to bring to the project, such as Research though Design and Participatory Action Research, the concept appeared to be too abstract for them. Methodologies where the final result is not the aim, but rather the process. A research methodology where we should “take the problem outside design and use design to address it”.5 It was very important at this initial point of the project that our partner CoBoi, understood what we wanted to perform through design and appreciated enormously it’s power to transform including the innovation for social change. They agreed with the ideas of two design research students, and this reinforced the approach giving more confidence to the Circula Cultura association, responsible of the management of the FES KIOSK project. But still, the process began quite open, we needed a challenge and a community to work with and our potencial community doubted of working together, also due to the fact of crisis within the association. We finally agreed to meet again, provide them with a proposal, and see if it was possible to join forces and work together to revive the FES KIOSK project.

Jonas, W. (2007). “Design Research and its Meaning to the Methodological Development of the Discipline”. Design Resarch Now(R. Michel/Ed.). Basel, Birkhäuser. 187 -206. 5

Conversations with Coboi, Circula Cultura association and we both as design investigators.

A JOURNEY INTO A LIFE PROJECT: THE NEVER-ENDING KIOSK STORY

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A JOURNEY INTO A LIFE PROJECT: THE NEVER-ENDING KIOSK STORY Our collaboration with the Circula Cultural association started slowly with informal meetings, discussing one another’s plans, sitting down in a cafeteria or in a bar near an agreed metro station, talking about the studies, etc. Those meetings did not have any kind of “well structured or workshop” format. The conversations began very casual, and our approach as investigators was to go slowly, step by step, in order to gain their confidence, not trying to rush into a solution but rather letting the understanding develop through the conversations. Researching through Design with a community has alot to do with negotiation, building relationships and engagement with the people involved. Everything within the process was potentially reviewed and reconsidered throughout. As Donna J. Haraway comments, design can be a medium of negotiating uncertainty and complexity and the way it can be done is because we as designers are quite good as in staying with the trouble, going with the bizarre and logical of the world, and not staying with for example business models”.6 This element of continuous change and mutation is not seen has something problematic or negative, instead it is seen as something that enriches the process and makes the results more unexpected and human.

Methodology applied: Research through Design(RtD), Participatory Action Research(PAR), Etnographic Design, Observation

This is the beginning of a life project of two Master students in Design and Communication, Mi Sun Na and Claudia Misteli, who wishes to continue investigating and collaborating to contribute in actions and conversations towards a better way of being. The first stage of this journey into a life project began when we tried to imagine it. A journey that starts from a need to find a new possible future for the kiosk but does not ends finding a solution, or publishing the results of its investigation. Ends in the sense of giving up to our believes and passion. We designed a circular road map of our investigation representing a journey(Fig.1), detailing the main steps that we wanted to do in order to perform the Research through Design investigation. “To make people think, the interesting things is to explore an issue, to figure out how to turn it into a project, how to turn the project into some design ideas, how to materialize those design ideas as prototypes, and finally, how to disseminate them through exhibitions or publications”.7 It was crucial that the community of Sant Boi, along with the support of the Circula Cultura association and the help of CoBoi, work together to help realise what the FES KIOSK project’s new future could be for them during this investigative process. So that we could fulfil our role best as design investigators; we were not primarily focused on helping the FES KIOSK project work better for the community, but instead help the community develop the FES KIOSK project into what they needed. The never-ending KIOSK story: We called this road map“the never-ending KIOSK story”. This road map was later presented and explained to the FES KIOSK project, together with CoBoi. The reactions were very positive when we explained the never-ending KIOSK story. They understood that if we, together, make real what the community wants, then the community will feel that this project is theirs too. It would be something that they have decided for themselves. In this way, the motivation for the project comes much more from the people and the project would have a life of its own.

Conversations with the community of Sant Boi.

Haraway, D. (2016) Staying with the Trouble: Making Kin in the Chthulucene(Experimental Futures). Duke University Press Books. 6

By applying design actions to the process of investigation, we aim to understand the types of methodologies that are currently being used that can support the involvement with the community to encourage their engagement with the kiosk, and also take ownership of it. This is being done so that the FES KIOSK project is not separate from the community, but instead is a natural organic process benefitting from the involvement of the community as a whole, which appears to be most needed.

A JOURNEY INTO A LIFE PROJECT: THE NEVER-ENDING KIOSK STORY

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The day that we showed and explained the never-ending KIOSK story scheme, something magically happened as if we had pushed the button of hope. All members of the Circula Cultura association, in an act of trust, gave us the key to the KIOSK, symbolising that we are now one of them.

Methodology applied: Research through Design(RtD), Participatory Action Research(PAR), Etnographic Design

Day in which the Circula Cultura association gave us the key to the kiosk.

(Fig.1) The circular road map scheme of the investigation “the never-ending KIOSK story“.

THE KIOSK MODEL

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THE KIOSK MODEL With the aim of transferring the positive experience of the “The never-ending KIOSK story” scheme (Fig.1 discussed in page 16), we developed a model that could replicate our experience in other contexts. We are aware that our research approach to a specific place, context and need (as in our case the FES KIOSK project), is unique and could hardly be a case that shares exactly the same characteristic with others. But still we found a flow and some kind of a pattern that was capable of being brought to another context.

—› Need of transformation(transformation) —› design strategy(atonement) —› Call to action(call to adventure) —› Findings(supernatural aid) —› Reflection and follow up(challenges and temptations) —› Facilitators(helper-mentor) —› Transformation (revelation) —› This pattern make us think of the American mythological researcher, Joseph Campbell. He discovered several basic stages that almost every hero quest goes through, no matter what culture the myth is part of, he called it the hero’s journey.8 If we compare the journey of Campbell to ours, the only difference we might find is that his heroes are brought from fictional worlds, while ours are ordinary people of flesh and blood. Mini-heroes of the everyday life. The aim of the Kiosk Model, is to help civil society, communities, initiatives, organisations, or any similar body that wish to become, or is in need of support, or a driver for social change through design actions. By answering the questions that we received on the Kiosk Model during the initial stage of the project, and adding those answers we gave, this would give an overview of how the journey and indeed the whole process would look. In other words, the exercise would be to prototype the project into one day and if repeated, you would have the framework, something tangible in which people can visualise, understand and rely on. It is also a way of deconstructing complexity thus giving the process a simple flow, a way to visualise all the stages of the project and adapt it to each situation.

Methodology applied: Research through Design(RtD), Observation

(Fig.3) The hero’s journey.

Campbell, Joseph. (1949). The Hero with a Thousand Faces (1st ed.). Princeton, NJ: Princeton University Press. (2nd ed. 1968, 3rd ed. 2008). 8

(Fig.2) The kiosk model.

hearing the memories of the neighborhood

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HEARING THE MEMORIES OF THE NEIGHBORHOOD A couple of weeks later, the Circula Cultura association organized a meeting in San Boi’s square which they called “Lets make memory”. This gathering had the aim of collecting and recording peoples’ memories of the square and the kiosk. A round table was placed in front of the kiosk(image on the same page) with chairs, coffee and cookies on a sunny and cool spring afternoon. People from the neighborhood were welcomed to participate. Amongst those that attended was an old man who was a member of the Neighborhood Association, there was a representative from the urban planning department, a women of Brasil and another from Nigeria, who came almost every day to visit the square with her children or friends. The group was diverse, not only in term of nationality, but also in the sense of the roles each one played in society.

“I arrived here in 2010, I used to live on the Rosellón Street number 23, and every evening I came down and sat here in the square. Now I live farther away on the Santiago Busiño Street, but I still come here. I like it, the color, the sun, the kids running and all that. When the kiosk opens, it is a way for children to have fun, learning, playing and all that. As we do not go on vacations, it is a way to enjoy too, meet other children and other people, so I like it and every

We were invited to participate by the Circula Cultura association, as a way to understand the community we were working with. As facilitators and researchers, we decided to participate as active listeners rather as as active speakers. We decided to do it this way because, by hearing peoples’ stories of the past, anecdotes of their square, stories of their families and friends, etc., it was a better way of understanding their culture, their feelings, and their history, and also an objective way to observe the passage of time and the sense of transformation of that the square and kiosk. “‘Knowing the user’ in their lived and felt life involves understanding what it feels like to be that person, what their situation is like from their own perspective”.9

Maria Teresa

time the kiosk opens, I come...”.

“... a change has taken place since the kiosk was opened, we really like it a lot, because before there was nothing here. There were other things, people doing things that were not

Being able to visualise the peoples’ stories of the past, enables the design research to configure and give continuity to a new future construction. In this sense, engaging people to tell their stories, an opening a space of “urban storytelling” make the ethnographic experience of the researcher much fun and human. “This Experience, like many others, shows how storytelling, can contribute to the rebuilding of relationship between people and the space they live in, and thus rebuilding the idea of place”.10

especially good for children. Now, we are very happy and my daughter always tells me to come here, where her friends are...”.

Vanessa

“I grew up in this neighborhood. I have not lived here for the past twenty years. But I always come to visit my friends. I lived around here, on San Ramon street and when I went to kindergarten, we came here for recess. It was a meeting point for all the kids in the neighbourhood and the truth is that we hardly moved away from here, Conversations in the “Lets make memery“ meeting.

I also had family in the building over there. I have very good memories...“.

9 10

Wright, P. and McCarthy, J. (2008). Empathy and experience in CHI. In Proc of CHI 2008, ACM Press. Manzini, Ezio. (2015). Design, When Everybody Designs. Massachusetts, United States of America: The MIT Press.

Benjamin

hearing the memories of the neighborhood

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“Hello my name is Guti, I work here for the “I’ve been in Sant Boi all my life. When I was

municipality. I can tell my friend Pepe that no-

four years old, we lived in a house here, now this

one from here could imagine how this place used

house is gone. My parents had sheep, goats and

to look, I lived my first 4 years on that old block

things. On that corner you see? There, in that

at that corner. From the window of my house

same place, in that house, we kept the sheep.

I could see the school Lope de Vega, and those

All around here was fields and crops. I became

were the first places where i played as a kid.

a shepherd around the age of seven or eight.

I remember this square before it existed,

My father said that I became a man“.

when this ground was just soil. And of course Sotelo, I knew this square later as ‘Sotelo

Ángel Rodríguez

Guti

Square’, where the disco was. Even today, we still know this place as ‘Sotelo Square’”.

“I am Miguel, the son. I was also a shepherd but

“I have been living here since 1985 on the

it lasted only two days (laughters). Here on the

Libertad Street. If I compare it now to when I

corner was the Sotelo Bar where the legendary

arrived, I can say at that time there was more of a

Sotelo disco was, where the psychedelic

relationship. There were more activities, parties,

movement began, I went there to dance many

gatherings and so on. I think what is missing now

times”.

between this neighbourhood and the square is that, relationship. It seems to me that we are all much further away“.

Juan

Miguel

“The man who had this kiosk previously, he was a good friend of mine, he had had a motorbike accident and he spent many years in a wheelchair. This kiosk was then given to him

Once the “Lets make memory” conversation concluded, the Circula Cultura association together with us, discussed and reflected on the stories that came out. We were very excited to hear the memories from the square and the kiosk spoken in first person. The square has an incredible power of cohesion and integration for the community, but also reflect a surprising resilient capability of transformation.

until he died”.

Methodology applied: Research through Design(RtD), Participatory Action Research(PAR), Etnographic Design, Observation, Interviews

Ángel Rodríguez

make the memories vibrate

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MAKE THE MEMORIES VIBRATE With all these memories and anecdotes from the community, and also sounds that we captured from the square, we composed a music track. Music has a great power to transport people back in time. To evoke and revive memories and feelings. Music penetrates the body in a very literal way (for example moving the eardrum) and touching people from the inside. Music is another way to communicate. With the help from a musician and composer Aurélien Rotureau11 - extremely sensible in composing with in a human centered approach way - we together came up with the following composition:

Methodology applied: Participatory Action Research(PAR), Observation, Interviews

Worked with Aurélien Rotureau.

izOReL (Aurélien Rotureau) was born in France in 1979. izOReL studied electro-acoustic composition at the Conservatory of Bordeaux (France), where he won first prize in 2001. During the same period, he also graduated in Language sciences at the University of Bordeaux. http://izorel.com/

https://soundcloud.com/claudia-misteli/el-futur-del-kiosk

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CHAPTER 2

A DESIGN METHODOLOGY FOR INVESTIGATION MAPPING SANT BOI’S SQUARE THE PUZZLE LET’S IMAGINE: THE FUTURE OF THE FES KIOSK HACKING WITH PUPPETS

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A DESIGN METODOLOGY FOR INVESTIGATION What kind of design actions could we make to encourage the community to take ownership of the future of the kiosk and the generosity of the five Circula Cultura volunteers that make the kiosk happen? It is not about doing things directly for the community of Sant Boi, it is about doing things with them. Therefore this helps them do it for themselves’. “People’s behaviour cannot be design. However, it is possible to create conditions that make some ways of being and doing things more probable than others”.12 Sometimes we do not find words for what people want to do, and here is where design can be very powerful, because it can help us use other ways to express what is important. We, as designers will act as facilitators using design actions and strategies. Our job is to look at inspirational material and work out what could we do next, how can we go further, because people won’t tell us what to do, but they will give us insights into who they are and what is important to them. Researching through Design has the capacity to give us this material; it is then important that we learn and acquire new knowledge from that, and in that way, we can perform another design action to move the process in the right direction.

Methodology applied: Research through Design(RtD), Participatory Action Research(PAR), Etnographic Design, Observation, Interviews

“Plaza de la Generalitat” square in the Marianao neighborhood.

Manzini, Ezio. (2015). Design, When Everybody Designs. Massachusetts, United States of America: The MIT Press. 151.

MAPPING SANT BOI SQUARE

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MAPPING SANT BOI’S SQUARE We understand the word place in the way that author David Kolb13 mentioned as places-where-we-dosomething rather than places-where-something-is. Considering this, the sense of place that people identify with its territory is not because they are physically there, it is because they interact, they live the place. “Moreover, it could be that the sense of place does not only emanate from prolonged and stable relationships with a physical location, but can also be acquired through mobile, transitional and even ephemeral experiences”.14

We merged the two hand-drawn maps giving final result as it is shown in the scheme below:

We were interested in mapping these mobile, transitional and ephemeral things happening at the square. We needed to understand the relationship that exists between the kiosk, the square and the people. Using the mapping methodology at the start of the investigation, it made us visualise something which is there, but at the same time which is invisible: how people move, the dynamics and interactions within space and time. We made the mapping on a Saturday in mid-April, at the same time that the Fes Kiosk girls usually open the kiosk. To do the exercise, we used a video camera to continuously record two hours. During the exercise, we drew with colour pens the routes that people took when they entered the square on our plan of the square. Each colour represented a different group (the elderly, adults and children).

D.Kolb. (2008). Sprawling Places. Athens, University of Geogia Press 2008.

Nogué i Font, Joan. (2007). Landscape. “Between the subject and the object”.

Flows of children

(Fig.4) Drawn route from people entering the square.

THE PUZZLE

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THE PUZZLE This exercise allowed us to visualise two hours’ movement and express it symbolically. We noticed that adults used the square mostly to cross through, or to accompany children to play. The elderly sat down on benches and spend hours chatting. We also noticed there are benches where the elderly would love to sit, and others where they would not. Also, the children preferred to play in specific areas and not in others. For instance, we discovered that a circular structure was their favorite place to play, it acted like a magnet that attracted children to be, to play and to talk to each other. Understanding these flows in the square and the hidden dynamics of the community, made us reflect critically on the use of this public space and how it related to our design activities we wished to implement. It also gave us the confidence in further decisions involving which locations would be preferred by the community for particular activities. For the girls of the FES KIOSK project it was also easier to understand why we as design researchers wanted to do a design activity in one specific place.

“To play is to be in the world. Playing is a form of understanding what surround us and who we are, and a way of engaging with others. Play is a mode of being human”. - Miguel Sicart 15 We called our first organised design activity “Lets make a Puzzle”. It was mainly designed for children, but it was also opened for everyone interested in participating. Before doing the activity, we explained our idea in detail to the Circula Cultura association, and reaching out to them to participate as facilitators and/or participants. The Circula Cultura were themselves all social educators and had a similar imaginative ability; but with our participation we were also giving them new tools in how to be more effective in their imagination. We drew a huge Kiosk, including elements of the square such as flowers, trees and of course, the sun. Then we cut the entire sheet of paper into 20 different parts.

Later, we will come back to the mapping exercise as we explain in detail the different design activities we performed at the square.

Methodology applied: Mapping, Observation, Interviews

Final sketch of the puzzle.

The idea behind this, was that each participant would receive a different sheet of paper, and that the individual pieces of paper did not represent anything complete, but all the pieces together created the whole picture of the Kiosk. During the activity we did not say to the participants that the individual sheets of paper, when put together, made up the whole picture. We wanted to give this to the community later on, at the annual party of the neighborhood, and observe the resulting surprise of what arose from all the drawings when put together. The surprise was not intended to be just for the participants, but also to ourselves as we also did not know what the puzzle was going to be like, and furthermore, how it could later transform into something else (material and non-material). The day of the exercise of mapping.

Sicart, Miguel. Play Matters. (2014). The MIT Press. 1.

the puzzle

The Circula Cultura association found the activity very promising, and were excited by the fact that we were proposing ideas in a completely novel way with them. We reflected together with members of CoBoi about the reach of this activity and arrived to the following objectives:

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Objectives: - To create awareness and move people through childrenâ&#x20AC;&#x2122;s art. - Engage and begin conversations by playing and drawing. - Reinforce the natural cohesive strength in the community. - Surprise people at the annual neighborhood party with the vision of a new future visualised by children. - To create awareness amongst grownups and the elderly. - Help children imagine.

Materials: - Color papers. - Color pencils and markers. - Scissors and paper punch. - Glue and Glitter glue. - Ballons - Decorative wire. One week before this activity, we sent an invitation to the Circula Cultura association so that they could advertise through their communications channels, and also put up a printed invitation at the kiosk. Our intention was to perform the drawing activity at the favorite location based on our previous mapping exercise. And as our audience was mostly children, we decided to do the drawing at a place where the mapping activity showed that kids love. Curiously that was not the playground, in fact it was a circle with three entrances designed for skating but instead used by children to play ball.

Working together with CoBoi representatives in the objectivies of the design activities.

Round skating infrastructure; favorite place for children to play.

View of childrenâ&#x20AC;&#x2122;s mapping in the round skating infrastructure.

the puzzle

But there was something that we did not expect on the day. The sun was very strong on the day of the activity. There were no trees surrounding this circle to give any shade, and we thought our participants would then get either uncomfortable or blinded by the sun; thus affecting for sure the results of the activity. This climate variable made us reflect on the fact that although mapping can make things visible, and can give us valuable information from a specific space and time; it does not consider the meteorology, the seasons and the passage of time. Mapping is then, like taking a picture from a camera with a long exposure but still having as a result a single picture. A shot that represents a moment in a specific day. Accuracy of mapping might then be questioned by trying to understand the dynamics of people and their location. By doing mapping, we do not capture an absolute truth, instead we capture the essence of engagement with a space over time which can later give us insights into the place we are working on.

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Some days later we put the drawings of all the children and participants together. The result was unexpected and beautiful. With all the drawings now together, we then made a real puzzle of it, which was then given to the community as a gift at the annual neighborhood party. This gift was our desire to share our affection and gratitude with the community for helping us to help them realise the future of their kiosk. A gift that they can bring back home, making this puzzle(which they still do not know makes up the whole picture of the kiosk) with each of their own drawings. A gift that can only exist because of each of their efforts. A gift that represents a community that shares a link, a common space, and the choice of will.

Methodology applied: Research through Design(RtD), Participatory Action Research(PAR), Etnographic Design, Observation, Interviews

We started by blowing up color balloons inside the kiosk, and suddenly some girls appeared curious and were asking us what we were doing. We told them we wanted to paint, and that it was important to decorate and make the work place beautiful and inspirational. We invited both of them to blow up balloons with us and they were glad to help. We knew that inviting the girls to engage with us in the preparation of the activity would enrich much more the process of investigation, and would validate even more or participatory-led research methodology. Our conversation with these two girls started as we shared with them our concern about the weather being so hot, without any clouds in the sky, and asked them if they had to draw, which spot of the square would they choose. The girls pointed under the tree beside the Kiosk. We decided to do the activity where the girls told us, they have lived in this neighborhood since they were babies, and have gone almost every day to play at the square. So, who else could have given us better information on where to play in a sunny day at the square? They not only suggested where was the best spot to do the activity, but they also helped us to decorate the tree, put the tables together, and the rest of the preparations. Following one of our objectives, as to help children imagine. We played with the girls and imagined that the balloons represented tropical fruits and that the tree needed fruits to be more beautiful. At the end, the tree was full of colored balloons and other decorative elements which began to draw the attention of other people crossing the square with their children. Little by little there were many children under the tree wanting to draw, and we also involved grown-ups to draw as well. While the children and adults were drawing, we began asking questions about the future of the square and the kiosk, and how they imagined it should be. Once a kid had finished drawing, we made an exchange. They gave us the drawing and we gave them a colored balloon, which we took from the tree as if picking a fruit. Some kids did not wanted to give the drawing back to us, but we persuaded them that we would gave them back the drawing with a surprise at the neighborhood party. The activity finished when there were no balloons left hanging from the tree.

â&#x20AC;&#x153;Lets make puzzleâ&#x20AC;? activity with the community.

the puzzle

â&#x20AC;&#x153;Lets make puzzleâ&#x20AC;? activity with the community.

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Circula Cultura association members also participating.

LET’S IMAGINE: THE FUTURE OF THE FES KIOSK

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LET’S IMAGINE: THE FUTURE OF THE FES KIOSK Our target audience for our next design activity was more focused on adolescents, adults and elderly people. But if kids wanted to participate, they were more than welcome to do so.

The aim of this design activity was to collect data and information regarding the possible future that the kiosk could have and get as much detail about it as possible.

Again, we went back to the mapping exercise in order to decide where in the square our design activity was going to take place. We now knew that mapping does not uncover an absolute truth but rather a snapshot of time. So we asked ourselves, what is the essence of the results obtained from the mapping with adults and elderly people?

We made cardboard boxes consisting of three levels and each level was going to be used to ask a general question:

“If you could decide what to do in the kiosk when it is closed, what would you do?“

The first word that came to us for adults was “lack of time” and for the elderly people, it was “contemplation”. Adults and young people passing through the square did not stay. They use the square only as a shortcut to cross through on their way somewhere else. The few adults that stayed at the square only did so because they came with their children or because they were drinking alcohol. Elderly people did spend long periods of time sitting on the benches, staring at their surroundings, talking with other people and watching the children play. We decided to locate our design activity in a crossing point of the square(Fig.5), but also near benches in order to create long dialogues with elderly people and encourage spontaneous interaction with adults.

(Fig.6) Design of the cardboard box. Elders flows.

We presented the following future scenarios which were inspired by the conversations, interviews, and observation we had done up until then. But we also left a blank face of the cardboard open to any other scenario that could be proposed by the community.

(Fig.5) Adults flow merged with the elders flow

Adults flows.

One scenario expressed a need that the community had, of the kiosk being a meeting point for the inhabitants of the neighborhood, where they could talk about their problems and challenges as a community. Another scenario presented a need from the elderly people who lived in the geriatric centre, to use the kiosk as a meeting place for playing cards, chess, dominos and just spending time together. The last scenario talked about the kiosk being used a meeting point for facilitating integration of the foreign community.

LET’S IMAGINE: THE FUTURE OF THE FES KIOSK

1. The kiosk is a meeting point for neighborhood of Sant Boi.

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2. The kiosk is a place to propose and carry out activities.

We reflected together with members of CoBoi about the reach of this activity and arrived to the following objectives: Objectives: - Imagine new uses for the kiosk, listen for the ”insights of the people”. - Collect information(name, age and desires about the future use of the kiosk). - Foster a space for conversation. - Reflect on the value of the kiosk as a meeting point for cultural cohesion and integration. Materials: - Cardboard printed comics and photographs. - Post-its. - Pens and pencils. - Pins and tapes. We began this activity at 11.00 a.m and finished at 3.00 p.m. The information gathered from the 40 people we contacted was both varied and surprising. All kinds of people participated even kids, whom we noticed were attracted to the activity because of the scenarios involving colorful comics. We gathered all the information from this activity and took it away with us. The next day we had prepared a workshop with the Circula Cultura association only, and we had planned to perform the same activity with them. In this way, we acted as participants in the process of constructing the future of the kiosk.

3. To facilitate the integration of people who come from outside of Sant Boi.

Methodology applied: Research through Design(RtD), Participatory Action Research(PAR), Etnographic Design, Observation, Interviews

“If you could decide what to do in the kiosk when it is closed, what would you do?“

(Fig.7) Comics pasted on the each side of the cardboard box.

Face of the cardboard open to other possible future scenarios.

LETâ&#x20AC;&#x2122;S IMAGINE: THE FUTURE OF THE FES KIOSK

People at the square sharing their opinions.

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HACKING WITH PUPPETS

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HACKING WITH PUPPETS We had heard the community speaking about their memories, we had interaction with children and their parents through drawing, we interviewed people that happened to cross the square; and then the time to speak with Circula Cultura association about our findings had arrived.

Other Escenarios for the Kiosk: We set up the environment the same way as it was in the square the day before. We explained how it went the day before, and that we also wanted them, and ourselves, to respond to the same question: “If you could decide what to do in the kiosk when it is closed, what would you do?

We wanted this meeting to be fun, inspiring, comfortable and illuminating. The association did not know the agenda for the meeting, they only knew the date, time and the place. We decided to do the meeting at one of our work-home places in an old industrial building located in the Poblenou neighborhood in Barcelona. It was also agreed to have lunch in our place before starting. We volunteered to cook and they agreed to bring desserts and drinks.

By adding their answers to the different scenarios, they mentioned what other people had said the day before. Our intention was that the association did not act just like observers. It was important that we all felt we were part of the community, and that all our answers contribute to the future of the kiosk.

The nationality and origins of the design researchers in this project were quite diverse. Mi Sun Na is from South Korea and Claudia Misteli is Swiss-Colombian. The fact that two foreigners were working together in a 100% Catalan Association, in a neighbourhood in the peripheral city of Sant Boi de Llobregat, opened up another element of exploration within our investigation: cultural integration.

After we all had answered the question, we discussed other future scenarios for the kiosk. Then we began organising all the responses into specific categories. Each of us named the categories such as “Technology” or “Meeting point” and began organising all the answers into the categories. During this process, new categories came up and the answers were moving from one category to another. Critical discussion started, and the atmosphere was suddenly filled with a kind of magic, it was as if we were hearing the inner dreams of the community through the categories and answers.

Bulgogi & Friends: On this day Claudia opened her work-house space for the visitors and Mi Sun Na cooked typical Korean food. Sharing ones’ culture and traditions can be done from the place you live and how you live, aswell as through food. During the lunch, Mi Sun Na prepared a dish called “Bulgogi”. She explained the ingredients, how it was made, and the region it comes from. It was very relevant to the project that Mi Sun Na had cooked because she communicated her culture through her food. The asian culture is completely different to the european one, and being able to share her culture through food allowed the building of even stronger bonds of friendship and commitment, alongside the FES KIOSK project, that, at this point we felt was our own. So with a full belly of Korean food prepared by Mi Sun Na and a happy heart, we began the meeting which we had design in a workshop format.

Mi Sun Na cooking Bulgogi.

All together answering the same questions as the community.

if the k iosk w What

Thd day of workshop with Circula Cultura association.

What if we create of kiosk friends, wa network manage activities ho can help for the kiosk?

What if the kiosk was in the middle of the square? re

no were

dru

the n i s nk

e? quar

t ha

h sk

k the

la ds

ll wa

W What if W hat i W does no the kiosk self- f the k t open man again? agediosk was d a l b W y the plac so ha k a neig e s o ? i t k k n hbor i i in ios f w the rs aga s? f S i k e t a e a nt ne cr Wh spap Bo tw eat w ne Wha i? ork ed was rtable k s t WIFI if ther kio comfo e h t e at th was Wha at if nded by e h f t r k i W e f i osk? e a rad it be u urroture? io st came s i ation furn ?

as an

What if, at the kiosk, books out? and games could be loaned

k hin ot e t e? lac to b a p it as ant kwew ios w e k ce th pla t if he ha t t W bou a

“What if the kiosk was open every day and what if we create a network of kiosk friends, who can help manage with activities the kiosk?”

What if there were concerts at the kiosk?

From all these 25 ideas we all agreed to pursue two further:

teria?

What if...: Once we had organised all the answers into the categories, we began asking ourselves questions that began with “what if”. Questions then emerged from the previous exercise of organising the answers into the categories. The idea behind this exercise was to list all the possible “what if” that came into our minds, and then choose only two that we felt could be used to transform into something tangible and real. These were all the “what if” that we came up with:

Wh ld ? at i d o w How s sk e t? f th a y s g a e n o b o i a o h p o t ek r hav ut cha en e kios n ere f i a i r eve k ng a at at th m diff volunging a eu ry d h s W er r t o a ay? a r p e y con er ac w on be t t W r i ibutio vity hat sk me n? o i f th ki so ek e y ios h kw fi t ay b as t d What if children and grandpa rents big a h ry ger came together to the kiosk W ve ? e to learn new technologies? kiosk? e h t r Ho o f money s a “K w a w e r the ele iosk bout What if me -W th nts ork e ki What if there were for sho osk exchanges at the language pe p” w to b kiosk? op it e le h t a to oo other t e e be ls, m d au an we coul the globe that f i t a h tify d W round s as we do a e l the p o e p ar thing nd learn l i sq m i s o d ua osk a nces? i k r u re? o with experie r i e h t from

r cafe

HACKING WITH PUPPETS

open a i

the f i t a h

HACKING WITH PUPPETS

1. INTEGRATION

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2. RELAX

“The kiosk can lend some tables and chairs to the neighbors.” “A meeting point to facilitate the integration of people who comes from other countries!.”

3. TECHNOLOGY

5. PROBLEMS

“When kiosk is opened, it brings life to the square.” “Open area(Special information of happens to the neighborhood).”

“Kiosk is a meeting point to talk about problems to solve with neighborhood association.”

“Music, relax, tea, coffee, and chocolate,,,“

“Is it our responsibilty or it is a problem of society?“

4. GAME

“CoBoi can help the kiosk.” “Wifi“ “Microplatforms of distribution with bicycles.”

7. FORMATION

“Provide books and balls for the children to play.” “I would like the kiosk to be open every day for children to play.” “More toys and music for children.” “Chess, table games, and dominos.“

(Fig.8) Categories made during the workshop.

“Talk about drunks at the square.”

“Meeting point to other culture associations.” “Plataform for the exchange of goods and services.“ “A space for social education in the neighborhood“

6. ACTIVITIES

“Make activities when the kiosk is normally closed“ “Kiosk should open everyday except Sunday“ “More activities for the neighborhood, not just for children.“ “Books and newspapers for elders.“

8. WORK POINT

“I would like that a local of Sant Boi worked for the kiosk“ “The kiosk should be also managed by a group of neighbors“

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CHAPTER 3

ENACTING WITH THE FUTURE THE ANNUAL NEIGHBORHOOD PARTY

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ENACTING WITH THE FUTURE Continuing with the workshop with the Circula Cultura association, we explained them how to create future scenarios with the two “what if” chosen from the previous exercise. Using photos as scenography and enacting in those scenarios with puppets representing the community, we began conversations bringing those possible future to our present time. With a mobile phone, we made a one-shot video16 of the representation of the “what if”, so that we could reflect later hearing and seeing the outcomes of the conversations. There was no script to follow, or any previous discussion of what to say. The conversation came spontaneously from the participants. In this way the results were even more surprising for everyone. In the process of researching through design, we were also interested in using the future as a tool to better understand our present. A tool that can help discuss and debate the future that the community of Sant Boi wants for their kiosk, but also what they do not want. “For us futures are not a destination or something to be strived for but a medium to aid imaginative through—to speculate with. Not just about the future but about today as well, and this is where they become critique, specially when they highlight limitations that can be removed and loosen, even just a bit, reality’s grip on our imagination”.17 They chose a picture of the kiosk being close, a panoramic view of the city of Sant Boi de Llobregat and the puzzle made by the children together with the community. They also chose characters to enact on those scenarios; characters that represented real people of the community.

Role-playing with puppets in future scenarios.

One-shot video” is an idea inspired by Brendon Clark, Umeå Institute of Design, in his workshop “Design Ethnography & RtD, May 5th 2017. Barcelona, Spain. 16

Dunne, A. and Raby, F. (2013). Speculative Evethything: Design, fiction, and social dreaming. Massachusetts Institute of Technology. The MIT Press. 17

ENACTING WITH THE FUTURE

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So they were speaking not through their voices as Circula Cultura representatives, or as Georgina the social educator, or Sergi the teacher. They spoked through the voices of the people from the community. Making tangible and vivid the two scenarios18, and enacting with them in a very spontaneous way, new ideas started emerging. The participants were engaging more and more with the conversations, debating and having critique dialogues. At the end of this exercise the Circula Cultura association, they themselves were surprised of the ideas and even some solutions that came to discussion. Ideas that they confessed they have never thought about, as for instance putting a sign on the street indicating the location of the square, and also creating a network of friends of the kiosk that would rotate the keys opening the kiosk and making different activities together with the Circula Cultura assocation.19 Visualising a probable and plausible future for the kiosk through puppets and theater, made them at the end of the activity a little bit nervios. They saw visualizing the one-shot videos20 a real solution that came from the community though them. They told us that they needed time to digest what they have arrived to; but at the same time they very grateful to us for letting them speak though the voice, reality, and context of the community of Sant Boi. To letting them imagine in a different way as usual. They association criticize this activity in the sense that we as design researchers did not participate speaking through the puppets. We acted as facilitators, observers and recorded the videos. It was the first time that we did not acted as active participants. This validates the power of participatory action research because when the outcomes appear as a result of the involvement of everyone, all seems to be much more legitimate.

Methodology applied: Research through Design(RtD), Participatory Action Research(PAR), Observation, Interviews

Making tangible and vivid the two scenarios: see annex on the page 90.

You can watch the videos here: https://www.youtube.com/watch?v=g6lxDZ587Ko&t=283s; https://www.youtube.com/watch?v=wofpfOtZdsE; https://www.youtube.com/watch?v=g6lxDZ587Ko 19

One-shot videos: see annex on the page 92.

Role-playing with puppets in future scenarios.

the annual neighborhood party

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THE ANNUAL NEIGHBORHOOD PARTY Each year the Marianao neighborhood in Sant Boi de Llobregat celebrates their local party in the “Plaça de la Generalitat” square. Since the beginning of this investigation we knew about this event, and also that the FES KIOSK project would had the space to do something. Together with the Circula Cultura association we co-designed an exhibition for that day. Our idea was to divide the exhibition in three parts: past, present and future. On the past site, there were boxes with photographs and explanations of all the actions made by the FES KIOSK project during the year(radio programs, cinema, conversations, etc). In the present site, with the help of the children, we put together the puzzle made by them on the activity, “Lets make Puzzle”. The song composed with all the voices of the community also sound continuously from the loudspeakers located at each side of the kiosk. On the future site, the tower of boxes designed for the activity “Lets imagine” was there so that people can continue participating answering the question “If you could decide what to do in the kiosk when it is closed, what would you do?”. We all together created a universe composed of memories, sounds, music and images. A universe were children played with the puzzle made by the community, people listened to the music, and also laughed because some of them recognized their own voices; even some children recognized the voices of their parents. Other people were interested in reading the post-its answering the question of the future of the kiosk. All these elements brought together, and the result from the interactions of the community with those elements, made us all reflect on the importance of having the kiosk alive. The kiosk acts as a catalyst for the community to understand their past, to enjoy their present with ludic and play, and to better understand the construction of their future as a community.

Sketch made by the Circula Cultura association.

Vanesa from Brasil at the moment she was hearing her voice in the song.

INTRODUCTION

the annual neighborhood party

Annual party of the Marianao neighborhood together with the FES KIOSK project.

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conclusiON

CONCLUSION This investigation has demonstrated that design itself is a mode of knowledge production. By applying design through participatory driven research methodologies, such as Research through Design and Participatory Action Research, the whole process of investigation could develop its own language of understanding. We learned that to navigate the relationship between the Circula Cultura association, the community and us, we as designers needed to become part of the community, and the community and the Circula Cultura association became in a way designers. Labels of the strict roles of designers should be diffuse so that real bottom-up forms of collaboration arises. A good example of this last idea is the Herrgård’s Women’s Association in Malmö, Sweden. The members of this organization have backgrounds of Iran, Iraq, Bosnia and Afghanistan. They organized themselves to find solutions for challenging problems in their neighborhood, including social exclusion, limited skills in Swedish language, lack of higher education, isolation, etc. The Living Lab Neighborhood is a platform that facilitates social innovation and collaborative services with a design approach in Malmö. The HWA together with The Living Lab Neighborhood started collaborating together in line with Nabeel Hamdi’s argument21 that overdesign often inhibits progress and development. They tried to create a balance between defining a direction in how to proceed, and the emerging ideas that spontaneous came from the HWA itself. Their label as designers was diffuse in the HWA community, they were seeing more as facilitators. “When you approach creative communities as a designer, you often do not need to design something new. The good ideas are already there, embedded in the practice, and you have to facilitate, support and scale up what these groups are already doing”.22 During their collaboration process, everything was in constant transformation, and solutions and outcomes came in many occasions from the community with the support and guidance from the The Living Lab Neighborhood.23

Hamdi, Nabeel. (2004). Small change: about the art of practice and the limits of planning in cities. Earthscan.

Manzini, Ezio, (2007). “A Laboratory of Ideas: Diffuse Creativity and New Ways of Doing”. In Creative Communities. Ed.A. Meroni. POLI. Design.

Pelle Ehn, Elisabet M Nilsson and Richard Topgaard. (2014). “Designing in the neighborhood: Beyond (In the shadows of) creative communities)”. Making Futures. Massachusetts, United States of America: The MIT Press. 23

We also learned that design methodologies in the process of investigation are able to destabilize a same way of imaging. The members of the Circula Cultura association came all from the same background, they were all social educators. By making them play with a puzzle made from the community, or by role-playing with puppets the futures scenarios of what the kiosk could be, or even by hearing the music composed with the memories of the people, they were able to imagine out of their logic of social educators, letting new and surprising ideas emerge. But we also understood, that the process enriches itself even more, when the investigation though design is led by a multidisciplinary team. A group of people that understands the language of design, but comes from different backgrounds, nationalities or even cultures. Mi Sun Na is a south Korean designer and Claudia Misteli is a Swiss-Colombian communicator and journalist. Both shared the language of design, but came from completely different cultures, backgrounds, and places. Adding this complexity to the approach of designing for social innovation certainly helped us as researchers to make us think and imagine differently. For example the mapping activity came as an idea of Mi Sun Na which had previously mapped the flows of people in public spaces with the aim to design furniture. Her idea to adapt the mapping to the context in Sant Boi gave us as researchers a very valuable insight in how people interact with their physic space. Claudia Misteli has an intrinsic capacity to dialogue, to sew conversations in a way that people opens themselves to talk and share their feelings. The idea to make “an ethnographic song” with the memories of the people previously interviewed, came as an initiative from her. The ideas and initiatives that came from both directions as design researchers, surprised them both, stimulating also their own engagement during the investigation process.

conclusiON

We understood that when design meet social needs, it can act as a catalyst to create new social relationships of collaborations. “In other words, they are innovations that are both good for society and enhance society’s capacity to act”.24 The Circula Cultura association felt empowered by enacting with the future in the present time, bringing into discussion how to collaborate with the different stakeholders in order to give the kiosk a life of its own. We finally learned that designing for social innovation, is not about repeating formats, ideas, or proceedings from other experiences. Designing for social innovation through design must continuously “support the construction of new questions in new contexts with new contributions”.25 During these four-month research through design trajectory, we encouraged the Circula Cultura association and explore their capacities in finding all together an alternative future for the kiosk. We together though the community found points of reference, insights on what that possible future should look like. A kiosk that the community wants to see open and active every day. A kiosk in which the Circula Cultura association would manage but together with the participation and implication from the most engage people of the community. This research does not stop here, the journey continues. We still need to make it real, to make it happen what the community told us they want their kiosk to be. Our compromise is to continue supporting this will of transformation which is so much needed to ensure the continuity of the FES KIOSK project. A project that the people of Sant Boi loves and needs, in order to continue strengthening the ties and the sense of place within the community.

It is also important to highlight that when applying participatory driven research methodologies through design in a community-based project, design actions should be adapted to the specific social, cultural, and territorial context. This adaptation should be done in a very gradual way, giving emphasis in an initial stage in creating strong ties of confidence, and later proceed with design actions. We began conversations with the Circula Cultura association quite informal and without any clever workshop format in mind; but after gaining her confidence we began to interact with design actions.

24 25

Manzini, Ezio. (2015). Design, When Everybody Designs. Massachusetts, United States of America: The MIT Press. 11.

Yelavich, Susan and Adams, Barbara. (2014). “Unmapping”. Design as Future-Making. United States of America: Bloomsbury Academic. 39.

Time-line

TIME-LINE MONTH

MARCH

WEEK

DAY

01 - 05

03 Tue. 15h.

Claudia, Mi Sun and Andreu.

First meeting with Andreu.

Conversation about the project.

06 - 12

08 Wed. 15h.

Claudia and Mi Sun.

Work meeting.

Define the proposal of the thesis.

13 - 19

15 Wed. 11h.

Claudia, Mi Sun, CoBoi and Circula Cultura.

First meeting with the community.

Conversation about the FES KIOSK project.

21 Tue. 11h.

Claudia and Mi Sun.

Work meeting.

Preparation for tutoring with Danielle.

22 Wed. 13h.

Claudia, Mi Sun and Danielle.

First tutoring with Danielle.

Conversation about the idea of project.

29 Wed. 15h.

Claudia, Mi Sun, CoBoi and Circula Cultura.

Meeting with the community.

Share the idea of our project.

31 Fri. 17h.

Claudia and Mi Sun.

First pre-presentation in Elisava.

Confirm our project.

04 Tue. 17h.

Claudia, Mi Sun, and FES KIOSK.

Meeting with FES KIOSK.

Conversation with the community of Sant Boi.

08 Sat. 11h.

Claudia, Mi Sun, Sergi and Andreu.

Meeting with CoBoi.

Approach to the communinity of Sant Boi.

10 Mon. 16h.

Claudia, Mi Sun, Vicky and Georgina.

Meeting with Circula Cultura.

Conversation about the proposal.

12 Wed. 11h.

Claudia and Mi Sun.

Work meeting.

Share the idea of investigation objective.

18 Tue. 15h.

Claudia and Mi Sun.

Work meeting.

Find the way of collaborating together.

20 Thu. 11h.

Claudia, Mi Sun and CoBoi.

Meeting with CoBoi.

Share the purpose.

25 Tue. 14h.

Claudia, Mi Sun, Danielle and Andreu.

Tutoring with Danielle and Andreu.

Confirm the activities.

27 Thu. 11h.

Claudia and Mi Sun.

Meeting to confirm the activities.

Confirm the activities.

28 Tue. 14h.

Claudia, Mi Sun, and Circula Cultura.

Meeting with Circula Cultura.

Confirm the activities.

29 Sat. 11h.

Claudia and Mi Sun.

Mapping the square in Sant Boi.

Map the routes of the people in the square.

03 Wed. 11h.

Claudia and Mi Sun.

Prepare the activity.

Activity for children.

04 Thu. 17h.

Claudia and Mi Sun.

Presentation at Elisava.

Catch up presentation with Andreu.

06 Thu. 17h.

Claudia, Mi Sun, and Circula Cultura.

First activity “puzzle”

Target group children.

09 Tue. 11h.

Claudia and Mi Sun.

Reflection of the outcomes the first activity.

Analysis outcomes, materials and datas.

11 Thu. 14h.

Claudia and Mi Sun.

Prepare second activity.

Activity for adults and elders.

15 Mon. 11h.

Claudia and Mi Sun.

Work all day together.

Analysis of results.

20 Sat. 11h.

Claudia, Mi Sun, Carlos and Sergi.

Second activity “imaginar”

Target group adults and elders.

21 Sun. 11h.

Claudia, Mi Sun, and Circula Cultura.

Workshop with Circula Cultura.

Make a tangible possible futures of the kiosk.

24 Wed. 11h.

Claudia and Mi Sun.

Reflection of the outcomes of second activity.

Analysis outcomes, materials and datas.

31 Wed. 14h

Claudia and Mi Sun.

Tutoring with Danielle.

Analysis about result of activities.

from 01 Wed.

Claudia and Mi Sun.

Writing process and incorporating literature.

Engagement process.

from 06 Tue.

Claudia and Mi Sun.

Closure of the process.

Engagement process.

from 08 Thu.

Claudia and Mi Sun.

Correction of the paper.

Engagement process.

10 Tue. 1oh.

Claudia, Mi Sun, and Circula Cultura.

Annual party of Sant Boi.

Give our presents to the neighborhood.

12 - 18

14 Tue. 20h.

Claudia and Mi Sun.

Submission of the project.

Print the paper and prepare presentation.

19 - 20

20 Tue. 10h.

Claudia and Mi Sun.

Final presentation in Elisava.

20 June, 2017.

20 - 26 27 - 02 03 - 09 10 - 16

APRIL

17 - 23

24 - 30

01 - 07

08 - 14

MAY 15 - 21 22 - 28 29 - 04

05 - 11

JUNE

RESPONSIBLE

WORKS

STATE / PROCESS

bibliography

BIBLOGRAPHY Andersen, Kristina and Grote, Florian. (2015). “Giant Steps: Semi-Structured Conversations with Musicians”. Seoul, South Korea: CHI2015, Crossings. 2295-2300. Bill Gaver, Tony Dunne and Elena Pacenti. (1999). “Cultural Probes”. Design Interactions JanuaryFebruary. New York, United States of America: ACM Interactions. 21-29. Bowers, John. (2012). The Logic of Annotated Portfolios: Communicating the Value of ‘Research Through Design’. Newcastle, United Kingdom: DIS 2012, In the Wild. Costa, Andreal. (2017). Inviting conversations on collaborative design practive and encounters through writing: From the book, co-conuts: Fresh views on co-design. Copenhagen, KADK. D.Kolb. (2008). Sprawling Places. Athens, University of Geogia Press 2008. Dunne, A. and Raby, F. (2013). Speculative Evethything: Design, fiction, and social dreaming. Massachusetts Institute of Technology. The MIT Press. Elizabeth B. Sanders and Pieter Jan Stappers. (2014). “Probes, toolkits and prototypes: three approaches to making in codesigning” . International Journal of Co-Creation in Design and the Arts. 5-14.

Ilpo Koskinen, John Zimmerman, Thomas Binder, Johan Redström and Stephan Wensveen. (2011). “How to follow design through society”. Design Research Through Practice. United States of America: Elsevier. Manzini, Ezio, (2007). “A Laboratory of Ideas: Diffuse Creativity and New Ways of Doing”. In Creative Communities. Ed.A. Meroni. POLI. Design. Manzini, Ezio. (2015). Design, When Everybody Designs. Massachusetts, United States of America: The MIT Press. Nogué i Font, Joan. (2007). Landscape. “Between the subject and the object”. Pelle Ehn, Elisabet M Nilsson and Richard Topgaard. (2014). Making Futures. Massachusetts, United States of America: The MIT Press. Pelle Ehn, Elisabet M Nilsson and Richard Topgaard. Making Futures-Challenging Innovation. Sweden: MEDEA. Sicart, Miguel. Play Matters. (2014). The MIT Press. 1.

Forlano, Laura. (2016). Decentering the Human in the Design of Collaborative Cities. Design Issues. Volume 32, #3. Summer 2016.

Stebbing, Peter and Tischner, Ursula. (2015). “Social Innovation and Design-Enabling, Replicating and Synergizing”. Changing Paradigms: Designing for a Sustainable Future. Finland: Aalto University School of Arts, Design and Architecture.

Frayling, Christopher. (1994). “Research in Art and Design”. Royal College of Art Research Papers. London, United Kingdom: Volume 1, #1. 1993/4.

Steen, Marc. (2013). Co-Design Process of Joint Inquiry and Imagination. Design Issues. Volume 29, #2. Spring 2013.

Gaffney, Gerry. (2006). “Cultural Probes”. Information and Design. Usability Techniques Series.

Wilde, Danielle and Andersen, Kristina. (2010). Part science part magic: Analysing the OWL outcomes. OZCHI 2010. Brisbane, Australia.

Godin, Danny and Zahed, Mithra. (2014). “A Literature Review”. Aspects of Research through Design. Wright, P. and McCarthy, J. (2008). Empathy and experience in CHI. In Proc of CHI 2008, ACM Press. Jonas, W. (2007). “Design Research and its Meaning to the Methodological Development of the Discipline”. Design Resarch Now(R. Michel/Ed.). Basel, Birkhäuser. 187 -206. Haraway, D. (2016) Staying with the Trouble: Making Kin in the Chthulucene(Experimental Futures). Duke University Press Books. Hamdi, Nabeel. (2004). Small change: about the art of practice and the limits of planning in cities. Earthscan.

Wyeth, Peta and Diercke, Carla. (2006). Designing Cultural Probes for Children. Sydney, Australia: November 20-24. OZCHI 2006. Yelavich, Susan and Adams, Barbara. (2014). “Unmapping”. Design as Future-Making. United States of America: Bloomsbury Academic. Zimmerman, John and Forlizzi, Jodi. (2008). “The Role of Design Artifact in Design Theory Construction”. Artifact. Pittsburgh, United States of America: Volume II, Issue 1. 41-45.

ANNEX

Photography

ANNEX

Tutoring with Danielle Wilde on skype, 22 March.

First day in Sant Boi with CoBoi.

Conversation with both tutors, Danielle Wilde and Andreu Belsunces, 25 April.

mind maps

annex

metodología

Research through design(RtD)

Objetivo - Usar storytelling para conocer. - Recopilar las experiencias y deseos. - Reconocer la importancia de la experiencia. - Charlar/compartir historias es importante.

Grabar las historias

proyeco Danielle Wilde Andreu Belsunces

Sergi

tutor

TFM

CoBoi

Claudia Misteli Mi Sun Na

ilusión co-creación sostenible conexión passión

diseño comunicación urbanismo paisaje investigación

ciudadano social corrperativa de gestión actividad social

ciudad salud

posible futuro innovación social

Puzzle

espacio abierto

Elementos

lugar

ESPACIO

asociación Circula Cultura

PLAZA

PADRES & ADULTOS

MAYORES Historias

Georgina NIÑOS

Sant Boi

NEW DESIGN PROJECT

punto de vista atención participante funcionamiento intercambiar impulsión potente sonexión social

Crear los elementos de materiales reciclajes

Puzzle

ayuntamiento

First mind map: road map of the investigation.

Third mind map: design activities in the square of Sant Boi.

Sant Boi They can keep in around. Find a different kind of conversation. Carlos

help community KIOSK

help COMMUNITY

NEW PROJECT Make a happen. - What kind of design action? - For turning around. - Find a new message.

What should we do? - working with the people of Sant Boi.

DESIGN ACTION ENJOY ALL PEOPLE

All energy to make a happen to everyone/community. - We can make them happy in their life. - Something interesting - With new methodology in community. - All together

ex) painting choose one day for painting = painting day

Second mind map: what should we do for the community?

Working together Claudia Misteli and Mi Sun Na.

Objetivo - Imaginar usos futuros. - Volver a jugar. - Materializar sueños. - Concienciar sobre el ventaje. - Relacionar con otra gente del barrio. - Que la gente conozcan los sueños de los otros.

Objetivo - Sensibilizar. - Intervenir paisaje cotidiano. - Participar que parte de la plaza. - Crear un fondo nuevo. - Cada trozo es importante.

Mapping

annex

Mapping exercise.

Original mapping drawings made by Claudia Misteli and Mi Sun Na

Doing the mappings at the square.

ACTIVITIES

Invitation for the activity “Lets make puzzle”.

annex

Putting that puzzle together for the first time: https://www.youtube.com/watch?v=mPjwsftnI_8

ACTIVITIES

Sarria

Mi Sun

Rita

Noelia Participantâ&#x20AC;&#x2122;s drawings.

annex

Georgina

Davinia

Marina

Feran

Sehan Sergi

Ricart

Emma

Claudia

Alma

Alan

Georgina

Vanessa

Thaynara

Yeray

Lucia

field trip of sant boi

Carlos Ruiz made us un urban route in Sant Boi.

annex

ACTIVITIES

annex

Age of participants 15

15 13

11 10 9 8

0 - 19 years

20 - 39 years

40 - 59 years

More than 60 years

Categories 16 15

12 10

Integration

Relax

Graphs of the “Lets imagine“ activities.

Technology

Game

Problems

Activities

Formation

Work point

Original “what if“ made by Claudia Misteli and Mi Sun Na with the Circula Cultura association.

ACTIVITIES

Scenarios for the activity “Lest imagine“

annex

one-shot videos “lest imagine activyty“

Video 1:

Video 2:

https://www.youtube.com/watch?v=g6lxDZ587Ko&t=118s

https://www.youtube.com/watch?v=1Hc1QZgw-NQ&t=112s

annex

Video 3: https://www.youtube.com/watch?v=wofpfOtZdsE

Invitation for the annual neighborhood party.

materials: the annual party

annex

Cut marks of the puzzle.

Flyer for the annual neighborhood party.

Gift for the community at the annual party.

Claudia Misteli & Mi Sun Na