Skills Group - 2016 Festive Skills Brochure

Festive Breaks BRITAIN & CONTINENTAL EUROPE

2016

& Air, Rail and Cruise

Featuring CHRISTMAS MARKETS, Special EventS, Warner Villages, Party Breaks, 1 Disneyland, ADVENT IN PRAGUE & MUCH, MUCH More!

Welcome on Board Hello, and a very warm welcome to the Skills Festive 2016 brochure.

These pages are filled with new and exciting destinations as well as a selection of customer favourites. Whether you want stay close to home or take that magical trip of a lifetime to Europe, there are so many fantastic destinations to choose from and they’re all in this brochure.

3. Rip-out offers 4. Gift vouchers 5. Our Heritage 6. Our Brands and

How to Book

Mini Contents 8. FAQs 9. Skills British Contents

29.

Skills Continental Contents

£15

Early booking discount

41. Air, Rail & Cruise 49. Trading Charter 51. Insurance

Skills remains a local family business and we pride ourselves on offering a diverse range of holidays and enjoyable days out for singles, couples and families, which are tailored to suit any budget - Our philosophy is a “holiday isn’t just about the destination it’s about the whole experience.”

(excluding air, rail & cruise)

Rip-Out Offers Please find 2 attached exclusive limited offers across the Skills British and Skills Continental brand for the coming year!

We have an exclusive early booking discount for our October and festive tours as well as great offers in certain months and special tour programmes.

Redeeming your vouchers couldn’t be simplier, just hand your vouchers over to one of our friendly staff members in any one of our travel shops when making a booking or call and quote your discount code.

*calls cost 3p per minute plus your company’s access charge

get social

Join in the conversation, meet new friends and share your Skills experiences with us.

*NB. - All calls to the 0845 number featured in this brochure cost 3p per minute plus your company’s standard access charge.

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Per person

All Tours featured in this brochure

Call Skills Holidays now on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Nigel Skill Chairman, Skills Group of Companies

Off

www.twitter.com/SkillsHolidays and tweet us @SkillsHolidays www.facebook.com/SkillsHolidays1919 come and say hello! www.youtube.com/SkillsHolidays watch our videos www.instagram/SkillsHolidays upload your best holiday pics

Skills continental late availability Skills continental late availability

Off

All Skills Continental tours departing in April

as featured in the skills 2016 summer brochure

Discount Code: SF163

All 2016 Warner Leisure Breaks as featured in the skills 2016 summer brochure

£20

skills summer 2016 offer

Off

Per person

Any Skills Tour departing in july for 3 days or more

as featured in the skills 2016 summer brochure

Discount Code: SF164

Offer ends 06.03.2016

Offer ends 03.04.2016

£50

£20

upgraded london theatre break

Off Per person

ANY UPGRADED THEATRE BREAKS IN 2016

as featured in our theatre breaks programme. call for more information.

Offer ends 06.03.2016

Per person

Offer ends 06.03.2016

Offer ends 06.03.2016

Discount Code: SF165

Off

Discount Code: SF162

Discount Code: SF161

£20

£50

Skills warner voucher

Early booking discount

Off

Per person

Any Skills tour departing in October for 5 days or more

as featured in the skills 2016 summer brochure

Discount Code: SF166

Offer ends 31.05.2016

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Vouchers can be used in our travel stores or over the telephone by quoting the reference code (08456665544 – calls cost 3p per minute plus your network provider’s access charge). This voucher is redeemable against any Warner Village break advertised in our Skills British 2016 summer brochure.

Voucher code must be presented at time of purchase and can only be used once. Voucher cannot be used retrospectively or in conjunction with any other offer. If this voucher is defaced, altered or has exceeded the expiry date listed, it cannot be accepted. No cash alternative. Subject to availability. Full deposit is still required at time of booking. For full booking terms and conditions please see our Trading Charter at www. skills.co.uk. Valid until midnight on Sunday 3rd April 2016.

Offer ends 03.04.2016 Vouchers can be used in our travel stores or over the telephone by quoting the reference code (08456665544 – calls cost 3p per minute plus your network provider’s access charge). This voucher is redeemable against any Skills Continental tour departing between 1st July 2016 and 30th July 2016 as advertised in our Skills British 2016 summer brochure. Offer excludes Air, Rail and Cruise. Voucher code must be presented at time of purchase and can only be used once. Voucher cannot be used retrospectively or in conjunction with any other offer. If this voucher is defaced, altered or has exceeded the expiry date listed, it cannot be accepted. No cash alternative.

Subject to availability. Full deposit is still required at time of booking. For full booking terms and conditions please see our Trading Charter at www.skills.co.uk. Valid until midnight on Sunday 6th March 2016.

Offer ends 06.03.2016 Vouchers can be used in our travel stores or over the telephone by quoting the reference code (08456665544 – calls cost 3p per minute plus your network provider’s access charge). This voucher is redeemable against any Skills British or Skills Continental tour departing between 1st October 2016 and 31st October 2016 with a duration of 5 days or longer as advertised in our 2016 Skills summer brochure. Offer excludes Air, Rail and Cruise. Voucher code must be presented at time of purchase and can only be used once. Voucher cannot be used retrospectively or in conjunction with any other offer. If this voucher is defaced, altered or has exceeded the expiry date listed, it cannot be accepted. No cash alternative. Subject to availability. Full deposit is still required at time of booking.

For full booking terms and conditions please see our Trading Charter at www.skills.co.uk.Valid until midnight on Tuesday 31st May 2016.

4

Offer ends 31.05.2016

Vouchers can be used in our travel stores or over the telephone by quoting the reference code (08456665544 – calls cost 3p per minute plus your network provider’s access charge). This voucher is redeemable against any holiday advertised in this brochure and is limited to one voucher per booking. Offer excludes tours featured in our Air, Rail and Cruise (pp. 41-48).

Voucher code must be presented at time of purchase and can only be used once. Voucher cannot be used retrospectively or in conjunction with any other offer. If this voucher is defaced, altered or has exceeded the expiry date listed, it cannot be accepted. No cash alternative. Subject to availability. Full deposit is still required at time of booking. For full booking terms and conditions please see our Trading Charter at www. skills.co.uk. Valid until midnight on Sunday 6th March 2016.

Offer ends 06.03.2016 Vouchers can be used in our travel stores or over the telephone by quoting the reference code (08456665544 – calls cost 3p per minute plus your network provider’s access charge). This voucher is redeemable against any Skills tour departing between 1st April 2016 and 30th April 2016 for 3 days or longer as advertised in our Skills British 2016 summer brochure. Offer excludes Air, Rail and Cruise. Voucher code must be presented at time of purchase and can only be used once. Voucher cannot be used retrospectively or in conjunction with any other offer. If this voucher is defaced, altered or has exceeded the expiry date listed, it cannot be accepted. No cash alternative. Subject to availability. Full deposit is still required at time of booking. For full booking terms and conditions please see our Trading Charter at www.skills.co.uk. Valid until midnight on Sunday 3rd April 2016.

Offer ends 03.04.2016 Vouchers can be used in our travel stores or over the telephone by quoting the reference code (08456665544 – calls cost 3p per minute plus your network provider’s access charge).

This voucher is redeemable against any Upgraded Theatre Break in 2016 as advertised in our 2016 Theatre Breaks Programme. Voucher code must be presented at time of purchase and can only be used once. Voucher cannot be used retrospectively or in conjunction with any other offer. If this voucher is defaced, altered or has exceeded the expiry date listed, it cannot be accepted. No cash alternative. Subject to availability. Full deposit is still required at time of booking.

For full booking terms and conditions please see our Trading Charter at www.skills.co.uk. Valid until midnight on Sunday 6th March 2016.

Offer ends 06.03.2016

Our Heritage

est.1919

GIFT VOUCHERS Got a special occasion coming up?

Is it someone’s birthday and you just can’t think of what to buy them?

Don’t worry because Skills Holidays have got you covered!

Pick up one of our very popular holiday gift vouchers now with values from just £5 to £100 you can make any occasion just that extra bit special!

Skills Motor Coaches originated in Radford, Nottingham in 1919 and later became a limited company in 1958.

Founded originally by Mr Arthur Skill who started using his lorry to collect fish from the early morning market. He later began carrying local miners to Bestwood Colliery and in 1921 he purchased a Crossley Charabanc - Skills’ first bus!

21st century Today Skills is still very much in the family name as our Chairman Nigel Skill, and Financial Director Simon Skill are both grandchildren of the founder Arthur Skill. We are proud to provide great value breaks and holidays by coach to the greater community. With over 90 years of experience all of our holidays are crewed and we pride ourselves on having the most helpful, courteous and knowledgeable drivers in the industry.

financial protection Skills Holidays Ltd and Skills Worldwide Travel Ltd. are members of ABTA with membership numbers V5570/77680 and E0259. This offers our customers extra protection when travelling and also means we must abide by ABTA’s strict standards of service and Code of Conduct. For further information and to find out about ABTA’s arbitration scheme, please visit www. abta.com.

Skills Holidays are members of the Bonded Coach Holiday Group of the Confederation of Passenger Transport UK Ltd who provide a government approved consumer protection scheme. This ensures that in accordance with the coach package holidays featured in this brochure and on our website that our clients’ monies are protected by a Bond in the unlikely event of the Member’s insolvency. Full details can be obtained at www.bch-uk.org or call 0207 240 3131

Call Skills Holidays now on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

*calls cost 3p per minute plus your company’s access charge

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

5

Our Brands skills holidays

Offering ‘stylish coach holidays for the the 21st century’, the Skills Holiday brand offers a full and comprehensive choice of holidays to Britain, Ireland and Continental Europe. Join these tours from a variety of departure points from across the East Midlands, South Yorkshire, or The Skills Park & Ride.

For more details visit www.skills.co.uk/holidays

laver holidays Holidays Ltd part of the Skills Group

Now part of the Skills Group, Laver Holidays joined the family in the Spring of 2014. When you book a Laver Holiday you can be sure of a ‘fully inclusive’ holiday experience with ‘Door-to-Door’ operating from the East Midlands to destinations across Britain. Contact us today on 0845 666 5544 to request your copy of the brochure.

For more details visit www.laverholidays.co.uk

skills coachstyle

HOW TO BOOK Call us direct on 0845 666 55 44

Lines open 9am - 10pm, 7 days a week Calls cost 3p per minute plus your comapny’s access charge

skills days out

With a wide choice of day trips by coach throughout the year, Skills Days Out offers the perfect choice of ‘family friendly and enjoyable days out’ from coasts and country to attractions and special events. You can join our day trips from selected pick ups in Nottinghamshire, Derbyshire and Leicestershire.

For more details visit www.skillsdaysout.co.uk

For more details visit www.skills.co.uk/group-organisers

6

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

park & ride - Choose to park at our Head Office which is staffed and secure 24/7 for an additional charge (see below). Located just off the M1, junction 26. reminder We have changed the way our customers can use our Park & taxi pick up from your front door - For the ultimate in convenience and relaxation Ride for 2016 meaning we’ve been able to make services much more efficient.

From 1st January 2016 our Park & Ride services will only be available for 4 or more day tours. However we are offering *free Park & Ride services to customers travelling with us from Sheffield, Chesterfield and Leicester.

PARK & RIDE CHARGES PER CAR

Visit us online at www.skills.co.uk

Visit our travel shops Nottingham, 3-3a Mansfield Road, NG1 3FB Bulwell, Skills Head Office, Belgrave Road, NG6 8LY Derby, Unit 24BCD Eagle Centre Market, DE1 2AZ Loughborough, 25 Swan Street, LE11 5BL

skills group travel

We offer a ‘Tailor made service for group organisers’ with Skills Group Travel. We can provide you and your group with a tour or holiday specific to your needs for groups of 25 people or more.

Contact Skills Group Travel today on 0115 9777416 for advice on the perfect itinerary to suit your group requirements.

The easiest way to join your holiday coach is at one of our local pick up’s across the East Midlands and Leicestershire but if this isn’t at your convenience we also offer these easy ways, allowing you to leave your worries at the door.

*Subject to availability. Terms and conditions apply.

Address confirmation at the time of booking must be a ‘S’/LE postcode.

If you are working to a budget and looking for ‘low cost and bargain breaks by coach’ then Skills CoachStyle offers a fantastic range of breaks and late availability at excellent value for money. Join these tours from the East Midlands, South Yorkshire, or The Skills Park and Ride.

For more details visit www.skills.co.uk/coachstyle

Joining your holiday

4-5 days £20 per car

6 days or longer £30 per car

Booking and payment for this service must be confirmed at the time of making your holiday reservation as demand is high and spaces are limited to first come first serve. We will also ask for your car registration details at the time of booking. See section 25 of the Trading Charter on p97.

Local Pickup Points Our pickup points are designed to provide as many local connections as possible without creating long, drawn out journeys for the first passenger to get on the coach. As such we have created a route which we believe will give the best experience for every passenger. We have 6 regular pickups for shorter tours an additional 5 are added for longer holidays. Each pickup has convenient parking nearby - call for more information.

Visit our full service ABTA travel agent

Please see all of our pickups on the right (if you can’t see a pickup local to you and you are looking to travel in a larger group please ask and we will do what we can to help!)

Pickup times will be advised at the time of booking.

Beeston, 104 Chilwell Road, Beeston, Nottingham, NG9 1ES

Please Note: At times we will use a feeder coach to transport you to a convenient pickup location - this is to save time and ensures that no one is waiting too long to begin their holiday!

we will arrange to collect and return you to and from the Skills Departure Lounge. There is a modest, additional charge for this service based on your post code location, please see the list below for the scale of charges. Terms and conditions apply.

post code areas

NG1, NG3, NG5, NG6, NG7, NG8

NG2, NG4, NG9, NG10, NG11, NG14, NG15, DE72

NG13, NG16, DE5, DE7, NG10, NG12, NG17, NG18, DE55, NG21 DE1, DE72, DE74, NG25, DE2, DE24, DE55, DE56, DE73, LE12, NG19, NG21

cost £20 £35 £45 £55

If your postcode is not featured in the above grid, then contact us to find out if you are eligible for our taxi pick up service. N.B. Prices shown are for return journey.

Please note that a larger supplement may apply. Price quoted are return journey, from one collection point as per the lead name on the booking. There is a charge of £10 for each additional pickup/drop off.

We reserve the right to pick up additional holiday makers on route and may substitute another vehicle if appropriate. Taxi pickups must be booked and paid for no less than 28 days prior to departure. Taxi’s which are used on a Bank Holiday will incur a 25% increase to the cost per person.

6 convenient local pickups for 2-3 day tours

Mansfield

Arnold

Nottingham

Loughborough

Derby

Leicester

Outside Argos, Walkden Street, NG18 1QN High Street Bus Stop, Leisure Centre Car Park, High Street, NG5 7EE Coach lay-by alongside Gala Casino, Mount Street, NG1 6HS Loughborough (location to be confirmed) Derby Bus Station Bays 27 & 28, Morledge, DE1 2AY St Margaret’s Bus Station, Gravel Street, LE1 3AG

5 additional local pickups for 4+ day tours

Sheffield

Chesterfield

Beeston Long Eaton

Bulwell

Pond Street (opposite Penny Black Pub), S1 1AA Chesterfield Coach Station, Beckingham Way, S40 1TH Lace Road (behind The Cricketer’s Pub), NG9 2NX The Green (Outside Wilkinson’s), NG10 2AB Skills Head Office, Belgrave Road, NG6 8LY

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Got a Question?

Our friendly team would be happy to help!

Call today 08456 66 55 44

7

skills british

FAQs

contents

our frequently asked questions are here to assist you before travel Our friendly reservations advisors are often asked a variety of questions from customers prior to travel...listed below are some of the most frequently asked questions.

1) What documentation do I need to travel and will I be sent tickets?

You can travel on your confirmation issued upon final balance payment.

If your tour includes tickets i.e. event admissions they will be passed to you by your tour driver on the day of the event.

2) I’ve lost my holiday confirmation.

How do I get a replacement?

Call one of our friendly travel advisors on 0115 9770080 who will be happy to re-issue your documentation.

8

6) Is it compulsory to take travel insurance?

It is a condition of booking that you have valid travel insurance. If you do not currently have a travel insurance policy, we do offer fully comprehensive policies (including cancellation cover), for all of our UK, Ireland and Continental Tours, starting from only £17 per person.

3) Will you send me a reminder of when my balance is due?

No. It is your responsibility to make sure your payment is made on time.

Failing to do so may result in your booking being cancelled.

7) Why do I have to pay a single supplement?

Many of the hotels we use charge a supplement for single rooms or double rooms used for sole occupancy.

Unfortunately, this is standard practice within the hotel industry. We do offer a selection of holidays which do not carry a single supplement charge; early booking is highly recommended.

4) If I make changes to my holiday will I be charged?

Yes. We charge an administration fee for any amendments made to your booking, please see Section 9 of our Trading Charter for full details.

8) Can I reserve a seat on the coach?

Yes. At the time of booking you will be advised on the availability of seating.

You can pick your seat, which will be allocated to you throughout the duration of your holiday.*

5) Who do I make my cheque payable to?

Please make cheques payable to ‘Skills Holidays’.

* Please note seat numbers do not apply on shuttle or feeder services.

Please see T&C’s.

10) Am I able to bring my wheelchair or mobility scooter?

Due to limited space we can only permit two wheelchairs or one wheelchair and a lightweight (15kg or less) mobility scooter per coach.

Collapsible walking frames are included in this limitation. You must reserve a space at the time of booking and this will be confirmed in correspondence.

We reserve the right to not carry wheelchairs or mobility scooters that are not booked in advance. Our driver is not able to assist with the loading of scooters.

11) Will there be a toilet on the coach and will there be comfort stops?

Most of our coaches have toilet facilities (please see trading policy for more details pages 49 and 50).

On most of our tours there will be a comfort stop dependent on the time and distance travelled. Every 2-3 hours; your tour driver will be able to offer assistance.

12) Can I be picked up from my home?

Yes. We offer a door to door taxi service which incurs an additional cost.

See page 7 for more information.

13) Can I make requests to the hotel?

Yes. We will take any requests at the time of booking and pass these onto the accommodation providers who try their best to grant any special requests.

Please note that special requests cannot be guaranteed. All dietary/ special needs requirements must be specified at the time of booking so that the necessary arrangements can be made.

14) Do I need a passport?

A full British passport with 6 months validity from the departure date is required for Continental Europe. For holidays to Ireland, the Isle of Man or the Channel Islands, you are required to bring valid photo ID (such as a driver’s licence, passport or bus pass).

9) How much luggage can I take?

One medium-sized suitcase per person (15kg). If you are travelling on a Continental tour we recommend that you bring an additional overnight bag with you. We do provide luggage labels so that your luggage can be quickly and clearly identified.

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

The Skills British 2016 programme sees returning favourites alongside fourteen brand new tours, offering you all new destinations, hotels and even more choice than ever before.

Explore the best that festive Britain has to offer and begin a new adventure today.

your accommodation made simple

We use simple symbols in our brochure so you can quickly identify the facilities that are offered.

Lift

Gym

Café

Indoor Pool

Bar

Spa/Wellbeing

Restaurant

Central Location

Games Room

Golf Course

WiFi Available

Games

Entertainment

Seafront Hotel

CHRISTMAS MARKETS PAGE Charming Cheltenham Christmas Markets 10 NEW Chester & Liverpool Christmas Markets 10 NEW Salisbury & Winchester Cathedral Christmas Market 11 Bath Christmas Market 11 Rochester Dickensian Market 12 NEW Beamish at Christmas & Richmond Fair 12 Yuletide York & St. Nicholas Fayre 13 NEW Castle Howard & Knaresborough Christmas Fair 13

NEW YEAR CELEBRATION BREAKS PAGE NEW New Year in the Lakes 25 New Year in Hampshire 26 New Year in London 27

SKILLS SPECIAL EVENTS & THEMED BREAKS NEW Ascot Country Christmas Fair & Racing Weekend NEW A ‘Claus’ for Celebration in Eastbourne Thursford Christmas Spectacular NEW Warner’s Festive Celebrations The Waldorf: 5* Luxury in London London Christmas Shopper Twinkling Covent Garden Shopper NEW Christmas Party Night in Leeds NEW Thames Christmas Party Cruise NEW Christmas Twilight at Kew Gardens Upgraded London Theatre Break Weekends Skills Party Break

Skills Europe Air Rail & Cruise

29 41

Trading Charter Travel insurance

49-50 51

CHRISTMAS ESCAPES Christmas in Hampshire NEW Christmas in Snowdonia National Park NEW Christmas in the Cotswolds NEW Christmas in Pitlochry: Gateway to the Highlands

14 14 15 16 16 17 17 18 18 19 20 28

21 22 23 24

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

9

Charming Cheltenham

Christmas Market Ft Gloucester Quays

2 days

from

£89

Includes...

Christmas Markets

from

NEW

Includes...

2 days

Eat, drink and experience one of the best Christmas markets in the UK. The promenade in Cheltenham will once again play host to an array of international traders displaying an enviable range of gifts and ideas. We also visit the unique waterside venue; Gloucester Quays, the perfect combination to get you into the festive spirit. highlights of your stay...

Day 1 – Arriving at Gloucester Quays’ stunning waterside shopping outlet, for free time to explore the fantastic mix of high street and designer stores. The ideal day for you to start (or finish) your Christmas shopping and treat yourself too. Later we take you to the hotel for one night dinner, bed and breakfast.

Day 2 – After breakfast we visit Cheltenham Christmas Market, found under an array of twinkling Christmas lights along the Promenade. Enjoy free time here; stroll amongst the stalls whilst enjoying a steamy mulled wine and browse through a wide range of gifts, crafts, food and drink.

Chester Christmas Market

Cheltenham © Dynasoar

3h

hotel

Hallmark Hotel Gloucester

Situated on the edge of the Cotswolds. this stunning hotel offers an extensive Health Club & Spa facilities and is the perfect place to unwind.

Hallmark Hotel, Gloucester

Ref: SBxq ROUTE: 2/3s dates

Sat 10 Dec

10

3 days Salisbury & Winchester Cathedral from £155 Bath Christmas Markets

Now 3 Days Due to Popular Demand!

Christmas Markets

NEW

1 night dinner, bed & breakfast Free time in Chester & Liverpool

1 night dinner, bed & breakfast Excursions to Cheltenham & Gloucester Quays

Cheltenham Christmas Market © Cotswolds Tourism

£89

Chester & Liverpool

It’s the most wonderful time of the year and what better way to soak up that unforgettable festive spirit than strolling beneath twinkling lights, the crisp winter air filled with the sweet 4h hotel scent of Christmas biscuits and a host of Holiday Inn Chester South Chester traditional chalets waiting to be discovered.

Liverpool Pier © Adam Vaughan

Spacious rooms and quiet Day 2 – After breakfast we surroundings make this hotel the perfect location travel to Liverpool, a city of vibrant culture, fantastic for our festive stay.

highlights of your stay...

Day 1 – Shoppers are in for a magical time as we arrive in Chester, where you will find over 70 traditional wooden chalets all wrapped around a sparkling Christmas tree selling a wonderful array of festive treats, unique gifts and stocking fillers and delicious hot food and drinks perfect for staying warm.

heritage and a shopper’s haven this city has it all!

If you’re all shopped out head to the Albert Dock and enjoy a pleasant stroll around some of the cities fantastic museums and art galleries before heading home.

days from s/supp

2 £89 £23

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Holiday Inn Chester South

Ref: SBCG ROUTE: 4+ S Ref: SBxv ROUTE: 2/3N dates

Sat 10 Dec

days from s/supp

2 £89 £20

Includes...

2 nights’ dinner, bed & breakfast; Free time in Salisbury & Oxford Excursion to Winchester.

2 nights’ dinner, bed & breakfast Free time in Oxford, Cirencester & Bath Christmas Market

These quintessentially British cities are a sparkling treasure trove of traditional timbered buildings and gothic Cathedrals that light up during the festive season.

3h hotel

Winchester Cathedral

Day 1 – Arrive in Salisbury, the ‘city in the countryside’, for free time with plenty of opportunity to do a spot of shopping, explore the iconic Cathedral or soak up the festive atmosphere in a cosy pub. Afterwards we make our way to the hotel.

Day 2 – Visit Winchester Cathedral Christmas market, recognised as one of the best in Europe and inspired by traditional German Christmas markets.

Twinkling stalls are situated in the Cathedral’s historic

Close. Here you can find an array of wonderful and unique Christmas gifts that you wouldn’t normally find on the high street with a strong emphasis on local and British produced goods.

Day 3 – Visit Oxford, follow secret passageways along cobbled streets and you may even stumble across their traditional Christmas market. After a couple of hours we continue our journey home.

£155

Includes...

Salisbury Christmas Market cr Adrian Harris

highlights of your stay...

3 days

from

Holiday Inn Southampton Eastleigh Enjoy an enviable location with staff that provide friendly and efficient service.

Certificate of Excellence

Ref: SBXP ROUTE:2/3S dates

Fri 25 Nov

days from s/supp

3 £155 £30

Bath Christmas Market

Those looking for a truly fantastic festive shopping experience need look no further than the award-winning Bath Christmas Market. Each year Bath is transformed into a magical shopper’s 4h hotel Alexandra House, paradise as over 170 chalets packed with Swindon Christmas splendour line the streets surrounding Set in 20 acres of landscaped the Roman Baths and stunning Bath Abbey. grounds, Alexandra Cirencester Christmas Market

highlights of your stay...

Day 1 – Arriving first in Oxford, one of the most beautiful cities in England, we have free time to explore before continuing to the hotel for 2 nights’ half board.

Day 2 – Soak up the sights, sounds and delicious smells as you are free to wander around Bath Christmas Market today. The aroma of warm mulled wine and freshly baked goods with

House boasts peaceful accommodation with impressive leisure facilities.

a generous sprinkling of cheering carols is guaranteed to get even the

biggest of humbugs into the Christmas spirit.

Day 3 – After breakfast we visit Cirencester. Enjoy a peaceful walk through Cirencester Park or enjoy Certificate of Excellence a hot drink and watch the world go by before Ref:SBCG SBXB ROUTE: Ref: ROUTE:2/3s 4+ S continuing home.

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

dates

Fri 25 Nov Fri 09 Dec

days from s/supp

3 £155 £40 3 £155 £40

11

Rochester Dickensian Markets Featuring Canterbury’s Christmas Fair

3 days

from

£155

Includes...

from

NEW

Includes...

Featuring Richmond Christmas Fair & Party Night

Come away with us to the Norman cities of Canterbury and Rochester for their renowned Christmas markets. This three day break promises to be the ideal getaway with 4h hotel plenty of Christmas shopping and festive Holiday Inn, Sittingbourne spirit.

Rochester Cathedral, Christmas Tree

highlights of your stay...

Day 1 – Travel to the hotel with time to settle in before a relaxing evening meal.

Day 2 – Start your Christmas early with a visit to Rochester Christmas Market. This Dickensian themed Christmas market is set against the enchanting backdrop of Rochester Castle. Inspirational and unique gift ideas await you as well as a visit to Santa’s grotto or simply enjoy the daily programme of music and entertainment.

12

Day 3 – Visit Whitefriar’s Square in the centre of the medieval Cathedral city of Canterbury. Here you can browse for festive gifts, tantalising treats and Christmas ornaments whilst soaking up the atmosphere and aroma of roasting chestnuts.

The stylish Hotel blends period features with modern, luxurious additions.

Certificate of Excellence

Ref: SBXR ROUTE: 2/3S dates

Fri 02 Dec

days from s/supp

3 £155 £30

3 days

£105

Castle Howard at Christmas

from

NEW

Includes...

& Knaresborough Christmas Fair

2 nights’ dinner, bed & breakfast Disco included Excursions to Beamish Open Air Museum & Richmond Christmas Fair

2 nights’ dinner, bed & breakfast Free time to Rochester Christmas market & Canterbury Christmas market

Rochester Dickensian Festival © Albatross Travel

£159

Beamish at Christmas

2 days

Each Christmas, Castle Howard is transformed when its breathtaking interiors are adorned with thousands of sparkly baubles, garlands, candles and wreaths, just in time for Father 3h hotel Christmas. To add to the festive cheer, live Holiday Inn Leeds, music is performed under the Christmas tree Brighouse or by the roaring log fire in the Long Gallery Conveniently located in a peaceful setting every day.

Day 1 – Before arriving at the hotel, we drive to Ripon where you can enjoy free time in this unspoilt Cathedral City, nestled in the Yorkshire Dales.

Day 2 – Explore Beamish.

Enter the 1820s Pockerley Old Hall before walking along the 1900s pit village, visit Father Christmas, enjoy a steam train ride and browse sensational stalls to find those perfect

Day 1 – We travel straight to the grand Castle Howard.

Take time out to explore the grounds which take on a magnificent beauty in the crisp winter months. Inside you will find the house lit by candle and firelight and dressed with stunning, traditional Christmas decorations.

highlights of your stay...

comfortable rooms.

gifts and stocking fillers.

Day 3 – A day of festive fun is the plan for today as

we take you to Richmond Christmas Fair; this seasonal market is perfect whatever the weather as it is held both in Trinity Square and inside the Town Holiday Inn Washington Hall. Expect to find wooden stalls filled with festive Ref: SBXM ROUTE: 2/3 N food, treats, spiced wines dates days from s/supp and gifts.

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Fri 02 Dec

3 £159 £30

2015 SELL OUT TOUR

Includes...

3 days

& the St. Nicholas Fayre

2 nights’ dinner, bed & breakfast Excursions to Harrogate, York & Leeds

York Cathedral

Step back in time with the ghost of Christmas past and prepare to be enchanted by the traditional Christmas celebrations taking place at Beamish. This open air 3h hotel museum is regarded as one of the best Holiday Inn, Washington in the world and vividly brings to life the region’s industrial heritage and classic festive This stylish hotel offers celebrations. modern, bright and

Christmas at the Dentist’s home, Beamish

from

1 night dinner, bed & breakfast Entrance into Castle Howard Visit Knaresborough Christmas market

Castle Howard © Mike Kipling

Christmas at Beamish Open Air Museum

Castle Howard, Grand Hall

highlights of your stay...

£139

Yuletide York

the Holiday Inn Leeds Brighouse provides a warm welcome with stylish and modern rooms.

Day 2 – Arriving in Knaresborough the first thing you might spot is the brightly lit Christmas tree

standing proudly beside the Old Market Cross. Street entertainers wander in and out of crowds as colourfully decorated stalls line the Holiday Inn Leeds cobbled streets, all filled with delights and treats Ref: SBxh ROUTE:2/3N to arouse your Christmas dates days from s/supp senses.

Sat 03 Dec

2 £105 £18

Watch York come alive at York’s St Nicholas Fayre featuring Victorian-costumed traders, carol singers and the delicious smell of hot chocolate laced with brandy. One of the most well-known open air markets in the UK, this Christmas market promises not to disappoint. highlights of your stay...

Day 1 – We visit the Spa town of Harrogate for free time to Christmas shop amongst the many fashionable boutiques or enjoy a spot of lunch in one of the fine cafés.

Day 2 – Enjoy one of the most popular Christmas markets in the UK; York St Nicholas Fayre. Each stall offers something different including gifts, crafts and jewellery. Be sure to sample some of the local specialities whilst enjoying

York St. Nicholas Fayre

4h

hotel

The Bradford Hotel, Bradford In the heart of Bradford city centre, this elegant hotel will provide a memorable and luxurious retreat at the end of the day.

carol singers and daily entertainment.

Day 3 – Before our journey home we visit one of the fastest growing cities

in Europe. Leeds offers an array of shopping opportunities and a mixed cultural scene.

This university city is also home to another popular The Bradford Hotel Christmas market with a traditional German cuisine Ref: SBxy ROUTE:2/3N and a range of crafts dates days from s/supp available in the atmospheric Fri 25 Nov 3 £139 £30 Millennium Square.

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

13

£109

Ascot Country Christmas Fair

from

NEW

Includes...

& Racing Weekend

2 days

A ‘Claus’ for Celebration In Eastbourne

NEW

Includes...

Festive fun that the whole family can enjoy!

Gather amongst friends for a dramatic race of jumps and hurdles with one of Ascot’s most 4h hotel valuable days of jumps racing. Away from the Best Western Plus Reading Moat House tracks there’s plenty more to keep everyone Hotel, Wokingham entertained; warm up with a mulled wine, indulge on mince pies and join in with the carol Overlooking the River singers at this extra-special Christmas fair.

Loddon, this hotel

Toffee Apples

successfully combines elegance of a modern hotel jump racing and an array of with English charm.

highlights of your stay...

14

Certificate of Excellence

Ref: SBxs

ROUTE:2/3 S

dates

days from s/supp

Fri 18 Nov

2 £109 £15

The bells are ringing out for Christmas and what better ‘Claus’ for celebration do you need? We head to the seaside resort of Eastbourne for a festive getaway with all of the trimmings. Tranquil beaches, frosted parks and gardens are sure to send a sprinkling of that magical Christmas feeling your way. highlights of your stay...

Day 1 – We make our way to Eastbourne.

Day 2 – Enjoy a day at leisure. After breakfast take a refreshing walk along Eastbourne’s award-winning beaches or soak up the local atmosphere. This evening pick your team as we sit down for an exciting quiz night back at the hotel.

Day 3 – Explore England’s ‘loveliest city by the sea’ Brighton. Stroll amidst the pebble beach or step into town for some unique

Lights, camera, action! Join us for a festive extravaganza at the largest Christmas show in the country!

Mesmerising magical surroundings shower you with sparkle and festive delight as we take our seats to enjoy this unique, three hour performance that delivers non-stop singing, dancing, comedy and music. highlights of your stay...

hotel

This elegant Victorian hotel boasts a stunning seafront position close to Eastbourne Pier and the town centre.

Day 2 - Today is the day of sparkle and glitz at the Thursford Christmas Spectacular show.

Each performance guaranteeing colour and excitement to instil the Christmas spirit on what has become one of the most popular tours on the Skills Holidays calendar.

Alex Park, Hastings © Hastings Borough Council

3h

Best Western York House Hotel, Eastbourne

shopping opportunities.

Day 4 – We travel to Rye. This beautiful hilltop town is alive with ancient buildings,

cobbled streets and secret passages. Afterwards we visit Hastings where you can explore the frosted remains of the first castle in England, built by William the Certificate of Excellence Conqueror in 1066AD. This evening we enjoy a festive dinner at the hotel.

Ref: SBXE ROUTE: 4+ S days from s/supp Day 5 – We bid farewell to dates Mon 28 Nov 5 £309 £60 our hosts.

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Thursford Christmas Spectacular

Day 1 - We make our way to our hotel in Great Yarmouth but not without a stop in the fascinating city of Norwich first. The rich history of this city and its people spans over the past 2000 years with beautiful medieval buildings to view and not forgetting the famous Colman’s Mustard Shop which is a must see.

Eastbourne © Milangonda

Ascot Grandstand

Christmas gift stalls which are placed throughout the Grandstand. This unique shopping experience aims to entertain you, friends and family members between the excitement of the races.

£309

4 nights’ dinner, bed & breakfast Quiz night Festive dinner on one night Free time in Eastbourne; Excursions to Rye, Hastings & Brighton

1 night dinner, bed & breakfast Excursion to Windsor and Ascot Racecourse for the Christmas fair

Day 1 – We take you to Windsor, a beautiful and unique destination which is wrapped in years of great history and is crowned by the stunning Windsor Castle. After a spot of free time we take you to the hotel.

Day 2 – After breakfast be sure to wrap up as we visit Ascot racecourse for a fantastic combination of

5 days

from

3 days

from

£199

Includes...

2 nights’ dinner, bed & breakfast Entrance to the show Free time in Norwich & Great Yarmouth

Thursford audience

3h

hotel

The Prom Hotel, Great Yarmouth This hotel has the perfect seafront setting and host spacious, well decorated rooms.

Day 3 - After breakfast enjoy time at leisure, enjoy a stroll along the tranquil beach front or pick up those last minute gifts. *N.B. Days may change due to ticket allocation and some performances may be in the evening..

The Prom Hotel, Great Yarmouth

Ref: SBts

ROUTE: 2/3s

dates

days from s/supp

Wed 16 Nov Mon 21 Nov Wed 23 Nov Mon 05 Dec Wed 07 Dec

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

3 3 3 3 3

£199 £199 £199 £199 £199

£30 £30 £30 £30 £30

15

Warners Festive Celebrations At Corton Coastal Village

5 days

from

NEW

£299

2 days The Waldorf: 5* Luxury in London from

Includes Afternoon Tea at the Waldorf

CUSTOMER FAVOURITE

4 nights’ dinner, bed & breakfast Free time to enjoy the hotels extensive entertainment programme & facilities Excursions to Lowestoft, Aldeburgh & Snape Maltings Corton Coastal Village ©Tim Martin

Are you dreaming of a white Christmas? Well don’t wait any longer and make Warner’s your home on this fabulous break with the best of Christmas and New Year rolled into one. Join friends in the warm and wonderful atmosphere of Corton Coastal Village. highlights of your stay...

Day 1 – Travel straight to Corton Coastal Village.

Day 2 – After breakfast we visit Lowestoft, famous for its beaches and a friendly town centre. Later we arrive back at the hotel for free time to enjoy the extensive leisure facilities.

Day 3 – Spend today at leisure, doing as much or as little as you like. Corton’s all about brilliant sea views, live entertainment and enjoying traditional seaside pastimes and amusement parks.

16

£159

Entertainment © Warner Leisure Group

4h

hotel

Corton Coastal Village, Suffolk

Set on a cliff overlooking the North Sea, Corton is a beautiful English coastal holiday village.

Day 4 – Today we visit Adelburgh. In the colder months Aldeburgh transforms into a cosy paradise of open fires and breathtaking winter scenery.

Later we call at Snape Maltings, an art complex on the banks of the River Alde which is home to galleries, independent shops and quaint cafes.

Day 5 – With a host of Ref: SBxw ROUTE: 4+ s wonderful memories we dates days from s/supp begin our journey home.

Mon 07 Nov 5 £299 NIL

With Covent Garden just around the corner why not take a stroll around and witness its glittering transformation for the festive season.

With extensive markets, including crafts, homeware and antiques you might even find yourself a treat.

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

£99

Twinkling Covent Garden & Oxford Street Shopping Splendour

2 days

from

£99

Includes...

Includes...

1 night bed & breakfast Afternoon Tea at the Waldorf Hotel Free time in London

1 night bed & breakfast Free time in London

1 night dinner, bed & breakfast Free time in London

The Shard

5h

hotel

Waldorf Hilton Hotel, London

Situated on the green, tree-lined thoroughfare of Aldwych, this is one of the most iconic hotels in the highlights of your stay... country and is close to the Day 2 – After breakfast Day 1 – After our fabulous Covent Garden, the morning is yours to arrival we are treated St Paul’s Cathedral and enjoy and explore London. Waterloo Bridge. to a luxurious English

Afternoon Tea in the five star Waldorf Hilton Hotel, an Edwardian Grade II listed building steeped in English heritage. The evening is then yours; choose to relax in the beautiful hotel or get all wrapped up and discover the festivities that London has to offer.

2 days

from

Includes...

Big Ben in Snow

There’s nothing quite like the sparkle of London’s magnificent Christmas lights to make you feel like one of Santa’s VIPs. Join us on this indulgent weekend of luxury in our remarkable Capital city.

London Christmas Shopper

Certificate of Excellence

Ref: SBpl

ROUTE: 2/3 S

dates

days from s/supp

Sun 06 Nov Sun 18 Dec

2 £159 £60 2 £159 £60

London

Harrods © Bikeworldtravel

Covent Garden © Arjy London

From German-style markets along the Thames, to the dazzling Christmas lights on Oxford 4h hotel Street, this the best place to start and finish Holiday Inn London all of your Christmas shopping. Our beautiful Kensington Forum hotel is also a stone’s throw away from some of In the heart of the Royal London’s most famous sights.

Borough of Kensington

Covent Garden’s cobbled piazza and quirky market stalls are irresistible at this time of year so with your shopping all wrapped up, relax and let the good tidings roll.

Day 1 and 2 – Explore London as much or as little as you like! Bursting with seasonal cheer, Christmas attractions and sparkling events. After you’ve caught up with all of your shopping needs why not experience 360’ panoramic views over the city on the famous London Eye, meet your favourite celebrity at Madame Tussauds or wrap up and soak up the sights on a

Day 1 – We drop you off at Covent Garden. At its cobbled heart you will find a market with craft stalls, boutiques and an excellent selection of restaurants.

The thriving café culture is buzzing with street entertainers and unique events throughout the day.

highlights of your stay...

river cruise; perfect if you want to catch a unique glimpse of London’s historic buildings.

& Chelsea, Holiday Inn Kensington Forum is just a 2-minute walk from Gloucester Road Underground Station.

Holiday Inn London Kensington Forum

Ref: SBxg dates

Sat 19 Nov

ROUTE: 2/3 S

highlights of your stay...

Day 2 – After breakfast enjoy a day of shopping!

As one of the world’s most famous places to shop, Oxford Street is the ultimate shopper’s paradise. With all the high street stores you know and love and more, all with mesmerising window displays to call you in. Indulge in London’s Christmas glamour.

days from s/supp

2 £99 £50

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Covent Garden © Luke Abrahams

4h

hotel

Best Western Palm Hotel, London The Best Western Palm Hotel offers a luxury stay in elegant and stylish rooms and is just a 15 minute walk from Golders Green underground station.

Best Western Palm Hotel

Ref: SBxc dates

Sat 10 Dec

ROUTE:2/3 S days from s/supp

2 £99 £30

17

Christmas Party Night in Leeds Featuring York

2 days

from

£89

Includes...

Managers Favourite

from

NEW

Includes...

SqClarence Dock, Leeds

Day 1 – We travel to the walled city of York; rich in Roman history, we know you’ll fall in love with its winding cobbled lanes, quaint tea shops and Yorkshire hospitality. After an afternoon of exploration we travel to the hotel for a delicious three-course meal amongst friends followed by an evening of dancing the night away with a selection of popular songs.

18

Day 2 – After breakfast we visit the cosmopolitan city of Leeds, as rich in culture as it is in shopping opportunities.

Party

Situated on the edge of the city this welcoming hotel is the ideal place for our stay.

Holiday Inn Leeds Garforth

Ref:SBXI ROUTE:2/3 S dates

Sat 19 Nov

Christmas Twilight at Kew Gardens

2 days

from

NEW

£99

Includes...

1 night bed & breakfast Entrance into Kew Gardens for the evening event Free time in Oxford & Richmond-upon-Thames

London Eye

This Christmas, let the sparkling lights and majestic sights of London by night become the backdrop to your festive celebrations with a Christmas Party Cruise along the famous river Thames.

Garforth

highlights of your stay...

2 days

1 night bed & breakfast 4 hour Cruise along the River Thames including: Welcome drink, 3 course festive dinner, half a bottle of wine per person & a disco Free time in London

1 night dinner, bed & breakfast Disco Excursions to Leeds & York

Have you started thinking about your Christmas party plans yet? It’s never too early and this year you and your friends could be “Rockin’ around the Christmas tree”. So gather up the Cavalry and join us for an evening of delicious 3h hotel Holiday Inn Leeds food, dancing and merriment.

£189

Thames Christmas Party Cruise

days from s/supp

2 £89 £15

highlights of your stay...

Day 1 – Whether you’re part of a group of friends, a bunch of work colleagues or just looking for an excuse to get together and celebrate in style then this is perfect for you! Arriving in London with time to check in at the hotel, the driver will then whisk you to the party cruise which sets sail from Westminster.

Once on board enjoy a welcome glass of sparkling wine before an enchanting

4h

hotel

4h

hotel

Hilton ReadingChristmas Table

Novotel London West This stylish and modern hotel oozes sophistication and is just a 5 minute walk away from the nearest tube station.

evening dining and dancing all whilst sailing past some of the nation’s most famous landmarks.

Day 2 – Enjoy free time exploring all of the twinkling London sights that you spotted the night before! Alternatively you can make the most Novotel London West of some of capital’s best shopping destinations Ref: SBxt ROUTE: 2/3 S before we make our way dates days from s/supp home after a Christmas Sat 10 Dec 2 £189 £54 celebration to remember.

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Kew Garden

Palm House Illuminations, Kew

Squid Soup Illuminations, Kew

Enjoy magical moments this Christmas with friends and loved ones on this unique after-dark experience at the world-renowned Kew Gardens. Prepare to be bewitched by winding, sparkling paths, dancing illuminated fountains, tunnels of lights and all your favourite vintage rides and traditional festive fares on this breath-taking evening. highlights of your stay...

Day 1 – Following a late departure we make our way to Richmondupon-Thames with time for a spot of lunch. We then travel straight to Kew Gardens, and as the twilight falls, the real magic begins. It was in Kew Gardens in the 1790s that Queen Charlotte decorated England’s very first Christmas tree and in celebration of this event the gardens feature the Christmas ‘Winter Trail’.

Offering something for everyone you are free to explore the sparkling paths as they entwine their way through the enchanting botanical gardens in a magical after-dark experience. Wander beneath unique tree canopies and gaze at glowing waterside reflections as clusters of illuminated fountains dance in an explosion of colour against the iconic Palm House.

4h

hotel

Hilton Reading

You’re assured of a friendly welcome when you stay at the luxurious Hilton Reading Hotel.

Day 2 – After a leisurely breakfast at our luxurious hotel, we visit Oxford for free time. This “charming city of dreaming spires” will enchant you with graceful architecture, rich heritage and exciting culture. Follow the sweet scent of spicy mulled wine and cinnamon to the city’s muchloved annual Christmas market on the historic Broad Street.

Certificate of Excellence

Ref: SBxk dates

Fri 16 Dec

ROUTE: 2/3 S days from s/supp

2 £99 £20

The Fire Garden

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

19

UPGRADE YOUR

London Theatre Break WeekendS

By popular demand, we are now introducing an upgraded version of our popular Theatre Break packages. So treat yourself or a loved one to an upgraded Theatre Break in 2016 and make any occasion that extra bit special.

Christmas in Hampshire

5 days

from

CUSTOMER FAVOURITE

Includes...

4 nights’ dinner, bed & breakfast Christmas package Excursion to Beaulieu and Portsmouth Ticket to pantomime

All upgraded Theatre Breaks include a 4* hotel in the centre of London , Evening Perfoances of your chosen show and guaranteed seating in the Stalls or Circle.

more free time, more luxury, more magic

box office

INTERMISSION

INCLUDES

Saturday: West End - Enjoy free time in London before check-in. The evening is then yours to get some dinner in one of the fabulous restaurants London has to offer before making your own way to the theatre to see your chosen show.

Sunday: London - Enjoy the morning at leisure in London, a varied and exciting capital city world renowned for its fashion, style and attractions.

Return coach travel 1 night bed and breakfast Evening performance of chosen theatre show Free time in London

FINAL Curtain call Santa

hhhh

The hotel will be confirmed four weeks prior to departure and we guarantee that it will be a minimum of 4* located in the centre of London, close to all of the glitz and action this wonderful city has to offer.

3h

Sat 26 March

Sat 25 June

Sat 25 June

adult FROM SEATING

adult FROM SEATING

adult FROM SEATING

adult FROM SEATING

S

Charlie & the chocolate factory Sat 30 April

adult FROM SEATING

£209

20

NEW aladdin

Sat 26 March

£209

S/RC

Seating explained: C - Circle, D/C - Dress Circle, R/C Royal Circle, S - Stalls

LION KING

Mamma Mia £209

S

Jersey Boys Sat 30 April adult FROM SEATING

£209

S

Although the shows for the dates below are yet to be confirmed, you can still book and save the date for your diary: 30th July 29th October 27th August 17th December 24th September 26th November

£209

S

£209

DC

NEW

wicked

BEAUTIFUL

Sat 28 May

Sat 28 May

adult FROM SEATING

adult FROM SEATING

£209

Call to book on 08456 66 55 44 9am-10pm or book online at www.skills.co.uk

S/C

£209

S/DC

hotel

The Red Lion Hotel, Fareham New Forest, Snow © Rosalind Morgan

Spinnaker Tower, Portsmouth

Enjoy Christmas in beautiful the midst of Hampshire’s rugged coastlines, unspoilt countryside, ancient villages and areas of stunning natural beauty. This tour also returns to the Red Lion Hotel in Fareham which always shows great festive spirit, making it a favourite destination for many passengers. highlights of your stay...

Thriller

£489

Day 1 – We make our way to the popular Red Lion Hotel where a delicious afternoon tea is served on our arrival.

Day 2 – Visit Beaulieu located in the New Forest. With over 800 years of heritage, this unspoilt village features the National Motor Museum, a stately home, a 13th Century abbey and picturesque gardens. This evening we enjoy a traditional

Christmas Eve dinner with friends.

Day 3 – After a leisurely breakfast it’s time to enjoy the wonderful festivities that the Red Lion has to offer. Stay warm in the hotel and feast on a fantastic traditional Christmas Day lunch before teaming up for the fun afternoon quiz! A buffet dinner will be served followed by entertainment making this a

memorable Christmas Day. Day 4 – There’s so much to experience at Portsmouth, Britain’s “Great Waterfront City”. After you’ve indulged in some Boxing Day sales head to the Spinnaker Tower, soaring a marvellous 170 meters above Portsmouth harbour. We travel back to the hotel for a two course lunch accompanied by high tea before we visit the local

pantomime.

Day 5 – After breakfast we bid a fond farewell to our hosts and travel home, enjoy a relaxing stop in Oxford on the way.

The Red Lion Hotel is a beautiful Grade II listed building which has become a firm favourite with Skills passengers.

Red Lion Hotel, Fareham

Ref: SBXF dates

Fri 23 Dec

ROUTE: 4+ s days from s/supp

5 £489 NIL

Hampshire in Winter

21

Christmas in Snowdonia National Park

NEW

5 days

from

£459

Includes...

Christmas in the Cotwolds

5 days

from

NEW

Includes...

4 night’s dinner, bed & breakfast Full Christmas Package Afternoon tea on arrival Glass of wine with Christmas Day Lunch

4 nights’ dinner, bed & breakfast Christmas package Excursion to Caernarfon & Betws-y-Coed Ride on the Ffestiniog Railway: Blaneau – Porthmadog;

Caernarfon Castle © Merlinpf

3h

Ffestiniog Railway © British Tourist Authority

Snowdonia Sunset © Hemera Technologies

Christmas is the best time to visit Snowdonia National Park when magnificent mountaintops are sprinkled with snow and villages sparkle in the twilight. You’ll find the Christmas atmosphere simply contagious so settle down with a mince pie and a warming tipple to discover all of the amazing wonders of Snowdonia. highlights of your stay...

Day 1 – We arrive at the hotel at Beddgelert in time for mulled wine and mince pies on arrival. Later settle in to your surroundings and enjoy this evening’s festivities with other guests.

Day 2 – After a hearty Welsh breakfast we enjoy half a day in Caernarfon; where Welsh history comes alive. The majestic Caernarfon Castle glistens in the winter frost and beneath the twin-towered

22

gatehouse you will discover the Regimental Museum of Royal Welsh Fusiliers (entry not included). This evening come together to enjoy carols by classical singers and sip on a glass of sherry before dinner.

Day 3 – Join guests this morning and enjoy breakfast before spending the day at leisure in the hotel. A delicious Christmas Day lunch with all the trimmings followed by The Queen’s Speech. The afternoon is time

for you to relax amongst friends, old and new.

Day 4 – Today outstanding landscapes, comfortable carriages and steam-engines await you on the historic Ffestiniog Railway as we travel from Blaneau to Porthmadog.

So sit back, let the good tidings roll and take pleasure in the breathtaking Snowdonia scenery as the train climbs over 700 feet* above sea level into the snowy mountains, passing past tranquil

pastures and sparkling lakes (*Weather permitting). Later we return to the hotel for this evening’s traditional dinner and a live vocalist.

Day 5 – We drive to Betws y Coed set in a beautiful valley in the Snowdonia Forest Park for free time. Perhaps peruse the main street’s shops for a little extra Christmas treat before we continue our journey home.

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Gloucester Cathedral

4h

hotel

The Royal Goat Hotel , Beddgelert Situated in the heart of Snowdonia National Park the Royal Goat Hotel is filled with charming character and striking views of mountain scenery.

The Royal Goat Hotel

Ref: SBxn dates

Fri 23 Dec

ROUTE: 4+ N days from s/supp

5 £459 £48

£489

Snow in the Cotswolds

Cotswolds Village © ChrisAt

Escape this Christmas to the enchanting surroundings of the Cotswolds, glazed with gentle hillsides, white snow, peaceful, picturesque villages and a wealth of history. With a fabulous festive package included, this Christmas break will be hard to beat. highlights of your stay...

Day 1 – We stop for free time in Stratford-upon-Avon where the town comes to life with a sprinkling of Christmas lights and a selection of festive sights and smells. But don’t over indulge as a traditional afternoon tea is served upon arrival at our hotel.

Day 2 – After a hearty breakfast we visit Gloucester. Christmas time here is always a special thanks to the beautiful ancient monuments and a strong Victorian heritage. After time at

leisure we travel to the charming town of Cheltenham which is filled with quaint shops and award-winning gardens. This evening’s meal is followed by mulled wine and minced pies.

Day 3 – Enjoy Christmas day in the comfort of the hotel, relaxing and sharing stories amongst friends and family.

Christmas lunch is then served with a glass of wine and enjoy a lazy afternoon featuring the traditional Queen’s Speech.

Afterwards gather around for the cutting of the Christmas cake followed by a festive film.

This evening a delicious buffet is served by the hotel followed by a fun quiz.

Day 4 – Today we drive through some of the prettiest villages in the Cotswolds, calling at Bourtonon-the-Water, Stow-on-theWolds and Moreton-in-Marsh.

These are the ideal places to avoid the crowds and enjoy a more relaxed Boxing Day.

Day 5 – We wave goodbye to the lovely hotel and retrace our footsteps home via Cirencester.

hotel

Jury’s Inn Swindon, Wiltshire Situated in a central location close to the Parade retail area. This hotel is a part of the Green Tourism Business Scheme and has been awarded with a Gold Status.

Jury’s Inn Swindon

Ref: SBxo dates Christmas cake

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Fri 23 Dec

ROUTE: 4+ s days from s/supp

5 £489 £100

23

Christmas in Pitlochry: Gateway to the Highlands NEW

5 days

from

£459

Includes...

4 nights’ dinner, bed & breakfast Christmas package Live entertainment Excursions to Cairngorms National Park, Perth and Gretna Green’s Blacksmith Shop

New Year in the Lakes

4 days

from

MANAGER’S FAVOURITE

NEW

Includes...

3 nights’ dinner, bed & breakfast New Year’s Eve Gala Evening Free time in Kendal Entry into the World of Beatrix Potter Lake Cruise Scenic drive through Ullswater

Bar, The Fisher’s Hotel Perth in Winter

Atholl Palace, Pitlochry © Nilfanion. Licensed under CC BY-SA 3.0 via Wikimedia Commons

Immerse yourself in Scotland’s stunning scenery as we take you to one of its most beautiful towns; Pitlochry, Gateway to the Highlands. On this trip you will discover Scotland’s picturesque Lochs and Glens of the Cairngorms National Park and explore Scotland’s newest city, Perth. This festive break ensures your Christmas will be filled with fond memories. highlights of your stay...

Day 1 – Tea and coffee awaits our arrival at the hotel as we begin our fantastic Christmas in the Gateway to the Highlands.

Day 2 – After breakfast we make our way to Perth, ‘the Fair City’ of Scotland. Situated on the banks of the river Tay, the streets have a rich heritage and at Christmas the town centre becomes adorned with twinkling lights.

24

Day 3 – Christmas is here!

After a leisurely breakfast and present-opening, a traditional Christmas lunch will be served.

The Queen’s Speech will be on at 3pm and Father Christmas may even make an appearance! This evening we will enjoy a buffet dinner and live entertainment.

Day 4 – Today, wrap up warm as we tour you around some of

the most breathtaking scenery in Scotland. The Cairngorms National Park is the largest protected park in Britain and it boasts unrivalled vistas of unspoilt wilderness, wildlife and snowcapped mountains. We also stop in Braemar, a popular holiday spot and home to the annual Braemar Gathering Highland Games.

Day 5 – After breakfast we travel

home, enjoying a stop at Gretna Green’s famous Old Blacksmith’s Shop on the way.

3h

hotel

Fisher’s Hotel, Pitlochry

Located in the heart of the beautiful town of Pitlochry, this charming hotel offers convenience and comfort in a friendly atmosphere

The Fisher’s Hotel, Pitlochry

Scottish whisky and cake

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Ref: SBXX

ROUTE: 4+ N

dates

days from s/supp

Fri 23 Dec

5 £459 £70

£365

The World of Beatrix Potter, Mrs Hedgehog

Lake Ullswater © Andrew Gosling

SquidBowness-on-Windermere, boat

Welcome in the New Year in the magical setting of the Lake District, the inspiration for our nation’s most celebrated poets. This relaxing break will surround you with Britain’s most beautiful postcard panoramas including majestic rolling hilltops, towering mountains and glittering lakes which have been stirring the imaginations of visitors for centuries. highlights of your stay...

Day 1 – We travel straight to Kendal where you may want to explore its pretty selection of cafés in search of the famous Kendal Mint Cake. Welcome drinks will be served at the hotel on your arrival and before dinner.

Day 2 – We hop, skip and jump to the World of Beatrix Potter to explore how the famous characters Jemima Puddleduck

and Peter Rabbit were brought to life. Before returning back to the hotel wrap up warm to enjoy a cruise on the largest and most celebrated lake in the country, Lake Windermere. This evening celebrate with a New Year’s Eve gala dinner and a bucks fizz at midnight.

Day 3 – After a leisurely breakfast we head out to Lake Ullswater, described as England’s

most beautiful lake for a peaceful, scenic drive with a few chances for photo stops along the way.

Day 4 – We wave goodbye to our delightful hosts and travel to Lancaster Leisure Park for free time to explore. The park is home to the largest antique centre in the country so whether you’re a collector or a bargain hunter a visit here is a chance to

truly indulge yourself (admission not included).

3h

St Ives

hotel

Riverside Hotel, Kendal, Cumbria

In Kendal town centre, the Riverside Hotel is a 17th-century building with a state-of-the-art leisure club.

Riverside Hotel, Kendall

Lake Windermere © Shaun Wilkinson

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Ref: SBXD

ROUTE: 4+ N

dates

days from s/supp

Fri 30 Dec

4 £365 £60

25

New Year in Hampshire

4 days

from

CUSTOMER FAVOURITE

£359

London’s New Year Celebrations

2 days

from

Includes...

£129

Includes...

3 nights’ dinner, bed & breakfast New Year’s Eve package Entrance to Bucklers Hard Museum Excursions to the New Forest & Oxford

Celebratory drink on coach 1 night bed & breakfast Free time in London

City of London

Oxford All Souls College, Winter

3h New Forest wild horses

highlights of your stay...

Day 1 – We arrive first in Oxford for time at leisure before continuing to the hotel where we can enjoy afternoon tea on arrival.

Day 2 – Today we visit Buckler’s Hard Maritime Museum in the heart of the New Forest. This exciting Maritime Museum and Buckler’s Hard story gives an insight into the history of an 18th century shipbuilding village

26

Red Lion Hotel, Fareham

New Forest Sunset St Ives

Spend this New Year in the timeless and elegant surroundings of Hampshire. Leave your cares behind as we return again to the Red Lion Hotel in Fareham, which has firmly established itself as a favourite amongst a host of Skills passengers. where Admiral Horatio Nelson’s fleet was built. We return later to the hotel with ample time to prepare for this evening’s celebrations; gather amongst friends for a wonderful feast before dancing the night away.

Day 3 – After breakfast we enjoy a scenic visit to the New Forest, making time for stops at Brokenhurst, Lyndhurst and Lymington. This afternoon relax

as the hotel serves up lunch followed by a fun afternoon quiz and evening dinner.

Day 4 – Leaving behind fond memories and new friends we begin our journey home.

The Red Lion Hotel is a beautiful Grade II listed building which has become a firm favourite with Skills passengers.

Red Lion Hotel, Fareham

Ref: SBXF dates New Year Celebrations

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

4h

hotel

Fri 30 Dec

ROUTE: 4+ s days from s/supp

4 £359 NIL

hotel

Copthorne Tara London Kensington New Year’s Day Parade © Bike World Travel

Fireworks over London

Get ready for one of the most spectacular celebrations to welcome in the New Year. Whether you choose to indulge in exotic, fine-dining at one of London’s top restaurants, seek out an award-winning cocktail bar or end the year with a bang at the New Year’s Eve fireworks on the Thames, this New Year’s Eve will be a truly exceptional experience. highlights of your stay...

Day 1 – We travel straight to London and once you drop off your luggage at the hotel, the afternoon if yoursto explore. Centrally located, the hotel is within walking distance to Hyde Park, the Royal Albert Hall and the Natural History Museum. Whatever your plans the evening, prepare to be dazzled by London’s sensational atmosphere. With the nearest tube station just a short walk away your evening can start as soon as you’re ready!

The Copthorne Tara Hotel London Kensington offers an extremely convenient location, with easy access to many shops and restaurants.

Day 2 – After breakfast enjoy more free time around London. With some of the capital’s best museums, galleries and attractions open for business, you won’t be short of options.

Copthorne Tara London Kensington

Fireworks over St Paul’s Cathedral

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Ref: SBXL

ROUTE: 2/3S

dates

days from s/supp

Sat 31 Dec

2 £129 £60

27

kills 20

16

Annual Party Break

Includes 1 night dinner, bed and breakfast 3 course dinner and party night including disco After dinner tea/coffee Excursions as stated Porterage Bucks Fizz Live Vocalist at breakfast

city centre hotel Skills Holidays and the fabulous Best Western - Queen Hotel, in Chester, would like to formally invite you back by royal ‘Skills’ appointment to the spectacular party break for another sensational evening. highlights of your stay...

hotel central located for exploring

Saturday - Arriving in Chester you have free time to explore this magnificent medieval lined city before we check in to the hotel, that is bursting with character and diversity. Tonight join the Skills team and friends for a fabulous three course meal followed by all your favourite music from old to new and dance the night away.

Sunday - Breakfast is served surrounded by the calm ambience of a live musician and why not enjoy a bucks fizz to get you ready for a nother day of stunning Chester.

Hotel hhhh

Best Western Premier Queen Hotel, Chester This 4 star Best Western Premier hotel is perfectly located in Chester’s city centre within walking distance to the shopping area. This hotel has a wonderful ultra-imaginative, classy interior full of wonders and eye catching artefacts and comes highly recommended by all Skills staff.

Ref:SBAP ROUTE: CALL DATES DAYS FROM S/SUPP Sat 21 Jan 2 £89 £15

2828 28

Call to book on 08456 66 55 44* 9am-10pm or book online at www.skills.co.uk Call to book on 08456 66 55 44 9am-10pm or visit www.skills.co.uk

Mini Cruise - Blues Revue

continental europe

featuring Amsterdam

3 days

from

£119

Includes...

Return ferry sailing 2 nights’ accomodation on board Excursion to Amsterdam 2 nights’ live music and entertainment

contents DISNEY Disney’s Enchanted Christmas

PAGE 30

Amsterdam & Keukenhof Christmas Markets Cologne & Dusseldorf Christmas Markets NEW Strasbourg & Alsace Christmas Markets NEW Paris Christmas Markets NEW Brussels & Bruges Christmas Markets Valkenburg Christmas Caves Luxembourg & Trier Christmas Markets NEW Advent in Prague

31 31 32 34 34 35 35 33

CHRISTMAS ESCAPES NEW A Swiss Christmas NEW 4* Christmas in Holland Catalonian Christmas & New Year

36 37 38

NEW YEAR CELEBRATION BREAKS NEW 4* New Year in Lake Garda NEW New Year in Valkenburg NEW New Year in Ireland

39 40 40

SKILLS BRITISH Air Rail & Cruise

9 41

Trading Charter Travel insurance

49-50 51

NEW

Blues Musician

Following the resounding success of our 2015 Motown Mini Cruise, we once again invite you to come with us on a specially themed, great value P&O Cruise mini cruise to Amsterdam. This time our mini cruise features the very best of the international Ferry Blues scene with 2 great nights of live Blues music Enjoy the host of facilities on board a P&O Cruise Ferry as and entertainment onboard. we travel across the channel.

Amsterdam

highlights of your stay...

Day 1 – We board our cruise ferry. After settling into your cabin you are free to enjoy the various facilities and entertainment onboard.

Day 2 – Arriving early morning in Amsterdam. One of the most colourful cities in the world, Amsterdam is full of culture, excitement and wonderful architecture.

You can discover the Van Gogh Museum, boasting a sensational collection of the artist’s original work,

the compelling Anne Frank’s House or take a simple canal tour in the historical Canal District which is now a recognised UNESCO World Heritage Site. This evening we return to the ship to enjoy a further night of entertainment and Blues from P&O’s incredible line up.

Day 3 – Arriving early morning in Hull we disembark and make our journey home.

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Onboard Meals £45pp

(2 x breakfast, 2 x evening meal)

Outside Cabin £22pp Low Birth Supplement £18pp

P&O cruise ferry

Ref: SCMC ROUTE: 3day dates

Fri 04 Nov

days from s/supp

3 £119 £35

29

Disney’s Enchanted Christmas

4 days

from

Ch

ild ’ £7 s Pr 9! ic e

£289

Includes...

NEW

Includes...

Includes...

Return ferry sailing 2 nights’ dinner, bed & breakfast Excursion to Keukenhof Castle for the Christmas Market & Amsterdam

Return ferry sailing 3 nights’ dinner, bed & breakfast Excursions to Cologne Christmas market Free time in Dusseldorf

Amazing Christmas Markets

Amsterdam © Dennisvdw

Disney’s Christmas Parade

Disney’s Enchanted Christmas

Embark on a dazzling journey of enchantment on our magical festive break to Disneyland®Paris. Have the opportunity to meet your favourite Hero or Heroine, Princess or Villain and prepare to be awed as your favourite Disney films come to life. As the park bursts into a shimmering wintry scene you are sure to be captured under the spell of Sleeping Beauty Castle. highlights of your stay...

Day 1 – We start our fairytale journey by crossing the channel.

We then continue to Disney’s Hotel Sante Fe where we will spend 3 night’s bed and breakfast.

Days 2-3 – Enjoy two fun-filled days in Disneyland® Park and Walt Disney Studios® Park. Treat yourself to a souvenir at Disney Village® and be sure not to miss

Disney’s Christmas Parade. As night time falls, watch in wonder at the eye-popping explosion of fireworks and as the Christmas Tree lights up the sky, all bringing an end to a magical day.

Day 4 - With a tear in our eye, but with a smile in our heart we bid a fond farewell to our favourite Disney Characters and retrace our steps back to Calais

for our return ferry to Dover and home.

Disney’s Hotel Santa Fe

Ref: SCXD

dates

Fri 11 Nov Disneyland Paris

Disney’s Christmas Parade

© Disney

30

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

ROUTE: 4+ s

days from s/supp

4 £289 Call

Price per person based on 4 adults sharing

£249

from

Return ferry sailing 3 nights’ bed & breakfast 2-Day Park Hopper ticket

The epitome of America’s South West with its legendary Route 66 theme and combined with its Tex-Mex-inspired international specialities makes for a fun and exciting place to stay. Located within easy reach of the Disney® Parks by free shuttle.

£199

Amsterdam & Keukenhof Castle

3 days

highlights of your stay...

Day 1 – After crossing the Channel we arrive at the hotel for 2 nights’ dinner, bed & breakfast.

Day 2 – After breakfast we travel to Keukenhof Castle for the Christmas Market.

The gardens are lit up in thousands of sparkling lights as a mixture of stalls and traditional chalets tempt passers-by with Christmas gifts, delicious food and warm drinks. We then visit Amsterdam to explore the

city’s festive makeover.

See fairy-lit wooden stalls fill Rembrandt Square or tread a little further to see Amsterdam’s Festival of Light; witness the famous waterways as they are turned into a magical and unique spectacle.

Day 3 – We wave goodbye to the Netherlands and head home, full of festive cheer.

Christmas Markets

4 days

from

Cologne Christmas Markets

Damsquare, Amsterdam © Nisangha

This tour takes you to two of our most popular Dutch destinations at the most wonderful time of the year. Two fantastic traditional Christmas Markets await so join friends, wrap up warm and stock up on delicious goodies in the festive atmosphere.

Cologne & Düsseldorf

Amsterdam © Dennisvdw

4h

hotel

Hotel NH Leeuwenhorst, The Netherlands Located on the edge of Noordwijkerhout, this hotel has been awarded a Green Leaders Gold Award for their contributions to energy efficiency.

Hotel NH Leeuwenhorst

Ref: SCXK ROUTE: dates

Fri 02 Dec

days from s/supp

3 £199 £55

The Christmas markets of Germany bring to life the festive spirit with the enchanting atmosphere they evoke. The enticing aroma of baked apples, 4h hotel cinnamon biscuits and mulled wine fills the air, Düsseldorf City whilst the hundreds of stalls that line the streets Novotel West, Dusseldorf and the seasonally decorated huts turn these two This four star hotel is cities into a winter fairytale. conveniently located on the Dusseldorf Christmas Markets

highlights of your stay...

Day 1 – We sail across the Channel and continue our journey to Düsseldorf.

Day 2 – With the magnificent cathedral as its backdrop, we enjoy a full day excursion to the city of Cologne for its traditional Christmas market. Hosting the largest Christmas tree in Rhineland and 160 beautiful wooden pavilions, it’s no wonder that the market attracts huge numbers of visitors every year.

outskirts of Dusseldorf with easy access to the city centre

Day 3 – Soak up the atmosphere in the musicfilled streets of Düsseldorf and sample some of the

tasty seasonal treats on offer.

Maybe take a stroll along the world famous Königsallee where the boulevard’s giant chestnut trees sparkle with thousands of lights.

Novotel Dusseldorf City West Day 4 – We retrace our footsteps back through Ref: SCxg ROUTE: France to board our ferry dates days from s/supp across the channel and Thu 01 Dec 4 £249 £25 home.

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

31

Strasbourg & Alsace Christmas Markets

4 days

from

NEW

£279

Includes...

Return ferry sailing 3 nights’ dinner, bed & breakfast Welcome drink Excursion to Strasbourg, Obernai & Colmar Christmas markets Scenic drive to Riquewihr

Stratsbourg © Bbsferrari

Strasbourg “Capital of Christmas” © Adrian Hancu

Strasbourg © Leonid Andronov

What better way to get into the yuletide spirit than wrapping up and exploring some of the prettiest and most charming “Marchés de Noël.” It was in Strasbourg in 1570 that the very first edition of the oldest Christmas Market in Europe began and fast forward to today – Strasbourg has been voted as the best European Christmas Market in 2014 and 2015. The 300 stalls of “Christkindelsmärik” are spread out over 12 locations across the city, making it one of the largest in Europe. Coupled with visits to Obernai and Colmar, this is a Christmas market feast with lots of Alsace tradition. highlights of your stay...

Day 1 – After arriving in France we continue to our hotel and enjoy a welcome drink before dinner.

Day 2 – Today we take you to Strasbourg, the ‘Capital of Christmas’. Here you have time to wander amongst the Christmas markets on offer and discover over 300 authentic stalls under the twinkling glow of the city’s

32

illuminations. Afterwards we visit the medieval town of Obernai for the Renaissance Christmas market where you can find some of the best local produce including vin chaud (mulled wine), Bière de Noël (Christmas beer) and kugelhopf (marble cake).

Day 3 – We travel to Colmar to visit the Christmas markets; the

ambiance of the Old Town is brought to life as the town sparkles like a scene from a fairytale and the magical markets offer an intimate and warm atmosphere.

The morning is followed by a scenic drive along the beautiful ‘wine route’ to the medieval wine town of Riquewihr, at Christmas the town glows with light as

streets are adorned with twinkling decorations and monuments are illuminated amongst the charming stalls of the Christmas market just waiting to be explored.

Day 4 – We retrace our footsteps back across the Channel and home

Call to book on 08456 66 55 44 9am-10pm or visit www.skills.co.uk

3h

hotel

Hotel Le Clos du Hahnenberg, France This hotel boasts a warm and welcoming environment.

£395

Advent in the Golden City of Prague

from

highlights of your stay...

Return ferry sailing 2 nights’ bed & breakfast en-route 3 nights’ dinner, bed & breakfast in resort Guided tour of Prague Visit to Prague Christmas market ‘Fairy Light’ boat trip

The Christmas season is always the most magical time of year and it has a particularly unforgettable atmosphere in Prague. Elegant old houses, beautiful palaces, cobblestoned streets and baroque squares lit with gas lamps all add to the buzz of festive spirit; we invite you to witness the magic of Prague at Christmas.

Day 1 – We set sail across the Channel and continue onwards to our overnight hotel.

Day 2 – We continue our journey to our main four star hotel, convenientally located in the centre of Prague.

Day 3 – After breakfast we are treated to a guided city tour of the city. Delicate bridges, magical cathedrals, gold-tipped towers and grand church domes are all over-looked by the truly majestic Prague Castle. Afterwards visit Prague Christmas Market on the cobbled streets of the Old Town Square where a paradise of festivity is waiting to be explored. A giant Christmas tree illuminates the square as brightly decorated wooden

huts surround it creating a magical Christmas atmosphere. No trip would be complete without a sample of some fresh, warm Christmas vánočka (a kind of sweet bread) or a fragrant apple strudel!

Day 4 – After breakfast enjoy the day at leisure in this fascinating city. Perhaps visit the Wenceslas Christmas Market right on your doorstep before wrapping up warm as this evening we enjoy a romantic boat trip on the Moldau – called

the ‘Fairy Light’ boat – along the picturesque River Vltava. This is the best way to see the best of Prague at Christmas time and highlights include the medieval Charles Bridge and the panoramic view of the city’s iconic castle. Once onboard enjoy a mulled wine followed by an evening meal and music.

Day 5 – We retrace our steps back to our overnight hotel.

Day 6 – After an early breakfast we continue our return journey and board our ferry across the channel and home.

6 days

Includes...

Prague

4h

hotel

Ramada Prague City Centre Located directly on Wenceslas Square in the centre of Prague, this 4-star hotel provides a good friendly service.

Hotel Le Clos du Hahnenberg Ramada Prague City Centre

Ref: Scxt dates

Fri 09 Dec

ROUTE:

Ref: SCxu ROUTE:

days from s/supp

dates

4 £279 £60

Mon 12 Dec

Call to book on 08456 66 55 44 9am-10pm or visit www.skills.co.uk

days from s/supp

6 £395 £110

33

£229

Paris Christmas Markets

from

NEW

Includes...

Champs Elysée & La Défense Christmas Markets

4 days

Brussels & Bruges

4 days

from

Christmas Markets

NEW

Return ferry sailing 3 nights’ bed & breakfast Short guided tour of Paris Excursion to Christmas Markets

Paris Christmas Market, Champ Elysees © Kavalenkava Volha

Renowned as the ‘City of Lights’, Paris’ christmas markets sparkle as colourful chalets decorate the streets and shimmer with glowing lights creating an unbeatable yuletide atmosphere. highlights of your stay...

Day 1 – Travelling South we catch the ferry and continue to our hotel.

Day 2 – We take you on an introductory tour of Paris – soak up the sights and get your bearings before you are free to wander along the world-renowned avenue des Champs Elysée which is transformed into a festive winter wonderland.

This market is made up of twinkling wooden chalets creating a warm and magical atmosphere that is simply unbeatable.

Day 3 – Visit the Christmas Village on the square at La Défense. Lighting up the whole of the district it is the most authentic and the largest Christmas village in the Paris Region. Visitors are enticed by an ice rink and over 300 chalets selling traditional arts and crafts, festive decorations, treats and lots more tempting secrets to discover.

Day 4 – We retrace our footsteps home.

£259

Valkenburg Christmas Caves

Notre Dame © Erick N

4h

hotel

Novotel Paris Créteil Le Lac Enjoy a moment of calm at the Novotel Paris Créteil Le Lac situated alongside Créteil Lake on the outskirts of Paris.

Bar, Novotel Paris Creteil Le Lac

Ref: Scxp ROUTE: dates

Thu 08 Dec

days from s/supp

4 £229 £80

highlights of your stay...

Day 1 – Board the ferry and continue to Bruges.

Day 2 – Explore the Christmas market in Bruges. Set in Placedon, the market square, pretty ‘ginger-bread’ style chalets surround a glittering ice rink and trade creamy chocolates and gorgeously oozing cheese delicacies for the passers by. Then visit Ypres, for their annual Christmas fair held in the Grote Markt. This quaint market houses wooden stalls all decorated as mini,

traditional Swiss chalets.

Day 3 – We visit Brussels Christmas Market in the beautiful setting of The Grand-Place & Place Sainte Catherine. Along an illuminated walk through the city you will find the traditional market – called Winter Wonders – bursting with continental atmosphere and twinkling stalls, nostaligic roundabouts and Ferris wheels.

Day 4 – We bid farewell to our hosts and return home.

£259

Includes...

Includes...

Return ferry sailing 3 nights’ dinner, bed & breakfast Free time at Bruges Christmas market Excursion to Brussels Christmas market & Ypres Christmas Market

Return ferry sailing 3 nights’ dinner, bed & breakfast Excursion to Maastricht Free time in Valkenburg and entrance to the caves

Bruges Christmas Market

The picturesque settings and the intoxicating scent of warm, fresh waffles make Belgium a favoruite amongst festive travellers looking for a fairytale Christmas break.

4 days

from

Luxembourg & Trier Christmas Markets

2015 SELL OUT TOUR

Grand Palace, Brussels © Siraanamwong

3h

hotel

Leonardo Hotel, Bruges The Leonardo Hotel is located on the outskirts of the town centre and is surrounded by peaceful woodlands.

Leonardo Hotel, Bruges

Ref: Scxb dates

Mon 28 Nov

ROUTE:4+ s

days from s/supp

4 £259 £69

Valkenburg Caves © Kerststad Valkenburg

highlights of your stay...

Day 1 – We make our way to Calais and continue our journey to our resort in Valkenburg.

Day 2 – Enjoy the festivities in Valkenburg at your own pace. The Theodoor Dorrenplein (square) is transformed into a magic fairy-tale where you can find Europe’s largest singing Christmas tree with 5000 lights. The magical Christmas market in the Fluweelengrot (Velvet Caves) is embellished with song and music, tempting

you to its many seasonal offerings as you wander through the underground grotto.

Day 3 - Visit the pretty city of Maastricht. Feast your eyes on the decorative shop windows and enjoy the delightful Christmas market. During this period, several Christmas market areas are themed ‘Magical Maastricht’ and are held throughout the city.

Day 4 – We retrace our footsteps home.

Hotel Walram, Valkenburg

A comfortable, modern and cosy hotel situated on a quiet square on the banks of the river ‘De Geul.’

Certificate of Excellence

Ref: Scxv ROUTE:4+ s dates

Mon 12 Dec

days from s/supp

4 £259 £37

£259

Includes...

Return ferry sailings 3 nights’ dinner, bed & breakfast Excursions to Luxembourg City Christmas Market, Metz, Trier Christmas Market and Bernkastel Kues

Valkenburg Christmas Caves

See, smell, hear and taste Christmas at Valkenburg’s Christmas Market held in a cosy underground grotto setting. Abundant with lights, trees and decorations, this market 3h hotel provides the ultimate festive wonderland.

4 days

from

Luxembourg

This break is the perfect choice for those wanting a dual-country Christmas market experience as we visit the enchanting Luxembourg City and the German city of Trier. highlights of your stay...

Day 1 – After our ferry crossing we continue across the border into Luxembourg for a 3 night stay.

Day 2 – We visit Luxemborug City which hosts its annual ‘Winter Lights’ festival each year.

1,600m of lights adorn the city’s streets and squares and you can browse the Christmas market whilst carol singers perform in Luxembourgish, French and English.

Day 3 – Venture into Germany to sample the

Christmas market in Trier. Set in the town’s Hauptmarkt Square with its mighty cathedral towering above, this enchanting market is renowned for its UNESCO heritage status.

We then move onto the pretty town of Bernkastel Kues featuring pretty half-timbered houses and narrow winding streets..

Day 4 – We retrace our footsteps back through France to board our ferry across the channel and home.

Trier © Mathess

3h

hotel

Hotel Belle Vue, Vianden Situated in the picturesque town of Vianden, this hotel provides a warm and friendly stay.

Certificate of Excellence

Ref: Scxl dates

Sun 27 Dec

ROUTE: 4+ S days from s/supp

4 £259 £35*

First 2 singles are as priced, then there will be an additional supplement

*

34

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

35

A Swiss Christmas

8 days

from

NEW

£709

Includes...

4* Christmas in Holland

5 days

from

NEW

£399

Includes...

Return ferry sailing 2 nights’ bed & breakfast en-route 5 nights’ dinner, bed & breakfast in resort Excursion to Zurich, Bern, Lucerne & Kambly Biscuit Factory

Return ferry sailing 4 nights’ dinner, bed & breakfast Christmas Lunch Excursion to Amsterdam, The Hague & Scheveningen.

Mulled wine

Zurich Christkindelmarkt © Roland Fischer

3h hotel This Christmas stroll through romantic snow-dusted, cobbled streets surrounded by thousands of twinkling Seehotel Rigi Royal, Christmas lights as the scent of cinnamon and mulled wine floats through the air. Immerse yourself in the traditions Immensee am Zugersee of Christmas, like no-where else in the world and experience the enchanting atmosphere of the breathtaking snow- Seehotel Rigi Royal enjoys peaked mountains of Switzerland. an enviable location Zurich Illuminations © photogear.ch

Bern by night © Beatrice Preve

highlights of your stay...

Day 1–2 – We set sail and continue to our overnight hotel. On day 2 we arrive at the main hotel where we enjoy a welcome cocktail.

Day 3 – Today we visit Zürich’s indoor and outdoor Christmas markets. One of Europe’s largest indoor Christmas markets takes place in the central train station, with over 150 festive decorated stalls featuring original Swiss handmade, products perfect for Christmas presents. The famous Christmas tree is decorated with

36

over 7000 crystal ornaments and is a treat to see.

Day 4 – Be sure to leave enough room after breakfast today as we visit Trubschachen, home to the Kambly Biscuit Factory. Here you will be treated to the fine art of biscuit making by the Maitre Confiseur, and you can sample over 100 different types of “Guetzli” (biscuits) to your heart’s delight! Afterwards, enjoy a visit to the Swiss capital, Bern. This romantic, medieval city is alive with swishing fountains and is decorated

with sparkling Christmas trees.

Back at the hotel enjoy a festive drink before a 4-course Christmas Eve dinner is served, followed by entertainment.

Day 5 – Wake up on Christmas morning surrounded by friends and after unwrapping your presents, enjoy a festive Christmas lunch with all the trimmings. Afterwards sit back and relax while overlooking the stunning views of Lake Zug and the Zugerberg Mountain before this evening’s festivities begin.

overlooking the magnificent Lake Zug and Zugerberg Mountain.

Day 6 – We drive to Lucerne, encircled by stunning mountain scenery and sprinkled with covered

bridges, winter plazas, candycoloured houses and waterfront promenades it’s not hard to see why Lucerne ranks amongst the world’s prettiest cities. We return to the hotel for a traditional Swiss farewell meal.

Day 7-8 – We bid a fond farewell and begin our journey home.

Ref: Scxs

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

dates

Wed 21 Dec

Seehotel Rigi Royal

ROUTE: 4+ s days from s/supp

8 £709 £110

Hague, Netherlands © Araraadt

Hague Parliament © Vichie81

“Prettige Kerstdagen” or Merry Christmas in Dutch from Sinterklass (St Nicholas) who is waiting for you to join him this year in Holland for a special and traditional Christmas that won’t be easily forgotten. According to Dutch tradition, this is the time of year to be shared with treasured family and friends alongside lots of delicious foods - like pepernoot (a biscuit made with cinnamon and spices) - and that’s exactly what you will experience on this unique Christmas break. highlights of your stay...

Day 1 – After our ferry sailing we continue to the hotel for 4 nights’ dinner, bed & breakfast.

Day 2 – We travel to Amsterdam where the gentle twinkling canals and snowy pastel coloured houses provide the perfect back drop to soak up the sights of this amazing city. Indulge in some last minute shopping; perhaps find a fun Christmas market that aims to

capture all the magic of Christmas.

Day 3 – Spend your Christmas Day in the warm and cosy surroundings of the hotel, joined by old and new friends. Relax and enjoy Christmas lunch followed by a traditional Christmas dinner with all of the trimmings and an evening of music and dancing.

Day 4 – This morning we head to The Hague, known as “The Royal

City by the Sea”. This beautiful extraordinary city has a selection of important monuments and historic districts as well as being home to many members of the Dutch Royal Family. Afterwards we visit Scheveningen, Holland’s most famous sea-side resort.

Take a refreshing walk along the boulevard or on the peaceful frosted, sandy beach.

Day 5 – We bid a fond farewell and begin our journey home.

4h

hotel

Golden Tulip Zevenbergen Holland This luxury hotel is a short walk from the centre of Zevenbergen and has everything to make your stay unforgettable.

Hotel Golden Tulip

Ref: SCxh ROUTE: 4+s dates Amsterdam at night

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Fri 23 Dec

days from s/supp

5 £399 £75

37

Catalonian Christmas & New Year Escape to warmer climates

£779

13 days

from

Includes...

4* New Year in Lake Garda

7 days

from

NEW

£579

Includes...

Return ferry sailing 2 nights’ bed & breakfast en-route 4 nights’ dinner, bed & breakfast in resort New Year’s Eve Gala Dinner Excursion to Venice, Verona Free time in Lake Garda

Return ferry sailing 2 nights’ bed & breakfast en-route 10 nights’ dinner, bed & breakfast in resort Christmas package Excursions to Rosas, Lloret de Mar, Tossa De Mar & Girona

Grapes and wine

Calella ©Betelgejze

Barcelona © VitalyEdush

Nestled in Spain’s mild Mediterranean climate of the Costa Brava, our resort of Calella exudes Spanish hospitality. Centrally located and within easy reach of the traditional old-town quarter and neighbouring attractions, the resort’s long sandy beach and beautifully clear waters make for a truly tranquil escape. With a varied itinerary of excursions and festivities this break will be sure to fill you warmth and cheer. highlights of your stay...

Day 1 – We set sail to France then onto our overnight hotel.

Day 2 - Continue the journey towards Spain to our resort.

Day 3 to 11 – Our ten night stay in resort features a Christmas and New Year celebration package at the hotel alongside a varied programme of excursions that promises to make this Christmas and New Year one to remember.

We have included a half day

38

excursion to the cultural city of Girona, bursting with graceful architecture, Roman ruins and museums.

We also have an extended excursion to the Catalonian capital of Barcelona, Spain’s second largest city and a community renowned for its fierce pride and unrivalled culture. Marvel at Gaudi’s spectacular Sagrada Familia or stroll along the famous La Rambla

We also have a half day excursion along the coast to the lively Mediterranean resort of Lloret de Mar, regarded as one of Costa Brava’s highlights, aswell as the pretty town of Tossa de Mar. Optional: Montserrat €20 per person (book with driver) Join us on an optional excursion to Montserrat, the unique serrated mountain overlooking Barcelona and home to the famous abbey,

Santa Maria de Montserrat.

Day 12-13 – We bid our resort a fond farewell and retrace our steps back across Europe.

4h

hotel

Lake Garda

Hotel Volga, Calella

Located in the heart of Calella,the Hotel Volga is close to the beach and a few minutes from the local amenities.

Hotel Volga

Ref: Scxz Tossa De Mar

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Champagne drinks

ROUTE: 4+ s

dates

days from s/supp

Thu 22 Dec

13 £779 £250

Lake Garda ©Lucafabbian

Escape this New Year and head to the crystal sparkling waters of Lake Garda, set at the foothills of the Italian Alps. This charming part of Italy is filled with enchanting towns, delicious cuisine and, of course, famous lakes.

Celebrate with friends with our unbeatable New Years Eve package and an experience of a lifetime. highlights of your stay...

Day 1 – Starting early, we sail across the Channel and drive to the overnight hotel for 1 night bed & breakfast.

Day 2 – Depart to the resort of Lake Garda for 4 nights’ dinner, bed & breakfast and an excellent New Year package.

Day 3 – The name Venice is enough to conjure up an image of gondoliers in striped shirts, grand bridges and streets made of water but it is more romantic,

more beautiful and even more magical during the festive season. Enjoy the day in Venice at its quietest time, avoiding the crowds and roaming the city, stopping off at many spectacular sights including the legendary Piazza San Marco, the Doge’s Palace and Saint Mark’s Campanile.

Day 4 – Visit Verona, the setting for Shakespeare’s star-crossed lovers Romeo & Juliet. Explore

Verona’s Roman ruins in the historic town centre that lies within the town walls or pop into one of the many thriving cafes.

Travel back to the hotel for time to prepare for tonight’s New Year’s Eve gala dinner.

Day 5 – Spend today at leisure and prepare to be charmed by your glistening lake-side surrounding.

Day 6 – After breakfast we retrace our steps back to a

overnight hotel.

Day 7 – We continue our journey across the Channel and home.

4h

hotel

Hotel Europa or Hotel Sole, Lake Garda Your hotel will be confirmed 4 weeks before your departure date.

Ref: Scxl dates Sunset in Venice

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Wed 28 Dec

ROUTE: 4+ s days from s/supp

7 £579 £90

39

£329 New Year in Ireland

New Year in Valkenburg

from

NEW

Includes...

4 days

NEW

Celebrate the New Year in one of Europe’s best kept secrets; Valkenburg, famous for its wealth of beauty. highlights of your stay...

Day 1 – Travelling south we board the ferry and set sail to Europe where we continue to our hotel.

Day 2 – Spend the day in Maastricht, one of the oldest cities in Holland. Take a stroll through the historic inner city where churches, city walls, monumental merchant houses and grand squares seamlessly merge with a varied range of quirky and popular shops.

Later we return to the hotel to prepare for tonight’s festivities; indulge in a

40

festive dinner and delightful local pastry followed by an evening of entertainment to bring in the New Year in style.

Day 3 – After a leisurely breakfast, the day is yours to do as you please. Stay warm in the comfort of the hotel or wrap up and take a refreshing stroll into enchanting Valkenburg, where you can enjoy the graceful castle, charismatic grottos, catacombs and stunning scenery.

Day 4 – We travel home.

£395

3h

hotel

Hotel Walram, Valkenburg

Hotel Walram

Ref: SCXV dates

Fri 30 Dec

This New Year celebrate in true traditional Irish style, come together in a city as rich in heritage as it is in natural beauty, Waterford. 3h hotel

Kilkenny Castle © Littleny

highlights of your stay...

Situated on a quiet square along the banks of the De Geul River, the Hotel Walram is a comfortable and modern hotel.

ROUTE: 4+ S days from s/supp

5 £329 £38

BY AIR, RAIL & CRUISE

Return ferry sailing 3 nights’ dinner, bed & breakfast including a Gala Dinner & entertainment on New Year’s Eve Excursion to Kilkenny

Coast near Bunmahon, County Waterford ©The Irish Image Collection

Maastricht River Meuse © Ivinst

WORLDWIDE BREAKS

Includes...

Return ferry sailing 3 nights’ dinner, bed & breakfast New Year’s Eve package Excursion to Maastricht Free time in Valkenburg

Newquay, Valkenburg street ©TimCornwall Martin

4 days

from

Day 1 – We sail over to Rosslare and continue to our hotel. This evening enjoy a 3 course meal followed by live music.

Day 2 – Travel to Kilkenny, famous for many things.

Kilkenny is a magical combination of culture, entertainment and majestic cobbled lanes leading tourists along 1000 years of history. Discover its medieval centrepiece, cathedrals and crumbling city walls surrounded by peaceful gardens. Later we

head back to the hotel to prepare for this evenings gala dinner, followed by entertainment and dancing.

Day 3 – Relax in the comfort of the hotel, sharing stories and laughs of the night before. Or perhaps join in the popular New Year tradition as racegoers flock to Tramore Racecourse – This is bookable direct at the hotel for a charge.

Day 4 – After breakfast we begin our journey home.

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

Dooleys Hotel Waterford, Waterford

Situated in Waterford’s centre, Dooley’s Hotel is a family-run hotel offering brightly furnished and comfortable rooms.

Certificate of Excellence

Ref: Scxw ROUTE: 4+s dates

Fri 30 Dec

days from s/supp

contents At Skills we provide more than just coach holidays, we are also you’re local indpendent travel agent. This means we can book any holiday with any operator, all tailored to suit your individual needs.

The tours contained in this brochure are just a sample of what we can offer across a number of tour operators specialising in air, rail and cruise.

Searching for something different? Yearning for the Yukon? Looking at Lapland? Call one of our specialist tour operators today.

CRUISE Mediterranean Canary Islands Caribbean Baltic Cities & St Petersburg Canary Islands & Madeira Majestic Fjordlands

PAGE 42 42 43 43 44 44

AIR Magnificent Cities of Central & Eastern Europe Madrid, Seville & Lisbon Discovering Poland Exploring Greece & its Islands

45 46 46 47

RAIL Highlights of Corsica

48

SKILLS BRITISH Skills Continental

9 29

Trading Charter 49-50 Travel insurance 51

4 £395 £57

Call to book on 08456 66 55 44* 9am-10pm or visit www.skills.co.uk

41

Mediterranean

7 nights from

Islands £1,099 Canary Featuring Strictly Come Dancing

coin in the Trevi Fountain are all unique experiences of a lifetime to be had in the Eternal City of Rome.

Ajaccio - Birthplace of Napoleon Bonaparte.

Today, it’s a classy town with a pretty harbour, great restaurants and interesting boutiques.

Genoa - A marvelously eclectic city, which has a secret beauty that can be found in its daring architecture, traces of splendid frescoes and imposing, noble palaces.

• Full board • Evening entertainment • Use of leisure facilities on-board

Dance away your days on board Enjoy all things “Strictly Come Dancing” including live performances and become one of the stars of our “Strictly Come Dancing” competition.

cruise schedule Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 Day 8

Venice At Sea Kotor Corfu Corfu Rome Ajaccio Genoa

We hope you’ve packed your dancing shoes and your sun cream because when you sail away from Southampton, you’ll be heading for the idyllic, sunschedule drenched islands of the Canaries and Madeira, on cruise Day 1 Southampton this Strictly Come Dancing themed cruise.

Day 2 At Sea highlights of your stay...

Madeira – Where you’ll experience stunning views and vibrant culture.

La Palma, Tenerife - Explore the swaying palm trees and golden beaches of La Palma.

Lanzarote - As well as yearround sunshine you can also discover beautiful national DEPARTURE DATE parks and stroll through 03 August 2016 valleys, forests, clear water Cabins from £1,099pp beaches and cliffs.

Not the date you’re looking for?

Lisbon – Portugal’s star Call us now to enquire about alternative dates on 08456 66 55 44* attraction featuring gothic

cathedrals and fascinating museums.

Vigo – Home to Europe’s largest fishing fleet, an uphill old town, pretty green space of Praza de Compostela and fascinating sea museum.

Day 3 Day 4 Day 5 Day 6 Day 7 Day 8 Day 9 Day 10 Day 11 Day 12 Day 13 Day 14

At Sea At Sea Madeira - Portugal Madeira - Portugal La Palma Tenerife - Spain Lanzarote At Sea Lisbon Vigo At Sea Southampton

DEPARTURE DATE 05 June 2016

Cabins from

£1,349pp

Not the date you’re looking for?

Call us now to enquire about alternative dates on 08456 66 55 44*

Prices are based on 2 adults sharing an inside cabin. Single supplements apply. Prices are subject to availability and may change at any time. Call now for your price.

Skills Holidays act purely as an agent for each of the operators featured in this brochure.

42

Caribbean

24 nights from

£2,629 Baltic Cities & St Petersburg

HIGHLIGHTS

HIGHLIGHTS...

Fly straight to the Mediterranean for a voyage of dramatic highlights and hidden gems.

Venice - This World Heritage city is the perfect start to our adventure.

Kotor - Surrounded by impressive walls, which have stood since medieval times, a stroll around the Old City will take you past historic buildings, criss-crossed with narrow streets Corfu - That classic holiday combination of endless sun, sea and sand make Corfu one of the most popular Greek islands.

Rome - Standing in the Colosseum, visiting the Vatican City and tossing a

from

highlights...

“This was an excellent, value for money short cruise” - Ms Elaine Lindfield

highlights of your stay...

£1,349

13 nights

Not found what you’re looking for? Skills Holidays can book cruises around the world to all destinations and on board all ships offering adult only and family fun.

Please give one of our friendly travel consultants a call on 08456 66 55 44* to discuss your next voyage.

La Coruna - A charming mixture of old town and new town with a couple of beaches along the twomile stretch of coastline it overlooks.

Tortola - Famed for its rugged volcanic landscape, Tortola has preserved its charm.

Antigua - With over 365 beaches, there is a slice of white sand heaven for every day of the year on the idyllic Caribbean holiday island Antigua.

St Maarten - Is one of the Caribbean’s most diverse and interesting islands.

St Lucia - Cloaked in verdant rainforests, its skyline dominated by the dramatic twin peaks of Les Pitons and its gardens a riot of hibiscus and bougainvillea; St. Lucia is the epitome of a Caribbean paradise.

Barbados - Glorious beaches, bars, restaurants and cafés ooze pure Caribbean.

Ponta Delgada, Sao Miguel Azores - A strong Portuguese influence pervades Ponta Delgada from the stylish colonial architecture to the food and wine served in its restaurants.

Rich in fascinating history, traditional culture, art and architectural treasures, the Baltic Sea is cruise schedule undoubtedly one of the most exciting cruising Day 1 Southampton destinations.

Day 2 Day 3 Day 4-11 Day 12 Day 13 Day 14 Day 15 Day 16 Day 17-20 Day 21

Day 22-24 Day 25

At Sea La Coruna At Sea Tortola Antigua St. Maarten St. Lucia Barbados At Sea Ponta Delgada, Sao Miguel - Azores At Sea Southampton

£1,269

• Captain’s Cocktail Party • Big show entertainment, cabarets and classical interludes • Daytime activies including arts and crafts •

“Exceeded all expectations and more!” - Miss Charlotte Barnes

highlights of your stay...

from

HIGHLIGHTS

• Full board • Evening entertainment • Use of leisure facilities on-board

Enjoy a relaxing transatlantic cruise to the splendours of the Caribbean with Aurora

12 nights

highlights of your stay...

Copenhagen - Filled with beautiful parks and gardens, attractive 17th and 18th century buildings and grand castles.

Warnemünde - A seaside resort and a district of the city of Rostock in Mecklenburg, Germany.

Tallinn - Estonia’s capital is a fascinating mix of Scandinavian DEPARTURE DATE sleek, Soviet-era concrete and 08 October 2016 Cabin from £2629pp medieval Hanseatic city.

Not the date you’re looking for? St. Petersburg - An extraordinary place with Call us now to enquire about alternative dates on 08456 66 55 44* opulent palaces, ornate

churches and splendid parks.

Helsinki - A vibrant, modern city. Its centrepiece is the majestic Senate Square lined with elegant neo-classical buildings and the impressive Lutheran Cathedral with white Corinthian columns and five green cupolas.

Nynashamn - Today’s modern town is a gateway to Sweden’s 700-year old capital.

cruise schedule Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 Day 8 Day 9 Day 10 Day 11 Day 12 Day 13

London, Tilbury At Sea Copenhagen Warnemünde At Sea Tallinn St. Petersburg St. Petersburg Helsinki Nynashamn At Sea At Sea London, Tilbury

DEPARTURE DATE 12 June 2016

Cabin from

£1269pp

Not the date you’re looking for?

Call us now to enquire about alternative dates on 08456 66 55 44*

Prices are based on 2 adults sharing an inside cabin. Single supplements apply. Prices are subject to availability and may change at any time. Call now for your price.

Skills Holidays act purely as an agent for each of the operators featured in this brochure.

Not found what you’re looking for? Skills Holidays can book cruises around the world to all destinations and on board all ships offering adult only and family fun.

Please give one of our friendly travel consultants a call on 08456 66 55 44* to discuss your next voyage.

43

Canary Islands & Madeira TV Soap Legends Themed Cruise

Beautiful Madeira and the ever-popular Canary Islands of Lanzarote, Tenerife and Gran Canaria will, together with Gibraltar and Lisbon, make this a voyage to remember. cruise highlights...

Amsterdam - The Dutch capital is both charming and quirky.

Gibraltar - A renowned headland in the Mediterranean Sea. Arrecife - A city with maritime roots, today it is an opportunity for duty free shopping.

Las Palmas, Gran Canaria - With its sub-tropical climate, coastal valleys and mountainous peaks, Gran Canaria is a firm favourite with visitors from all over

15 nights from

£1,349

Majestic Fjordland

8 nights from

£999

HIGHLIGHTS

HIGHLIGHTS

Meet your favourite soap heroes or villians! From some of televisions best-loved soaps including Coronation Street, Emmerdale and Eastenders.

• Captain’s Cocktail Party • Big show entertainment, cabarets and classical interludes • Daytime activies including arts and crafts •

cruise schedule Day 1 London, Tilbury Day 2 Amsterdam Day 3-5 At Sea Day 6 Gibraltar Day 7 At Sea Day 8 Arrecife, Lanzarote Day 9 Las Palmas,

Grand Canaria Day 10 Santa Cruz de Tenerife Day 11 Funchal, Madeira Day 12 At Sea Day 13 Lisbon Day 14-15 At Sea Day 16 London, Tilbury

Europe.

Santa Cruz de Tenerife Tenerife is dominated by Mount Teide and several spectacular valleys covered with lush landscapes.

Funchal, Madeira - Funchal is the delightful capital of the beautiful and dramatic island of Madeira.

DEPARTURE DATE Lisbon - The Portuguese 14 OCTOBER 2016 capital has a quirky charm and Cabin from much character.

This cruise will introduce you to breathtaking views of cascading waterfalls, sheer grey cliffs and majestic mountains. In contrast you will be able to visit pretty fjord villages set among green fields and Bergen with its busy harbour and historic Hanseatic buildings.

gateway to Hardangervidda, which is the largest high mountain plateau in Europe and Norway’s largest national park. Nearby the stunning Vøringfossen waterfall is one of Norway’s most popular natural attractions.

London, Tilbury At Sea Bergen (Norway) Molde (Norway) Åndalsnes (Norway) Geiranger (Norway) Eidfjord (Norway) At Sea London Tilbury

DEPARTURE DATE 27 August 2016

Cabin from

£999pp

Not the date you’re looking for?

Call us now to enquire about alternative dates on 08456 66 55 44*

Prices are based on 2 adults sharing an inside cabin. Single supplements apply. Prices are subject to availability and may change at any time. Call now for your price.

Skills Holidays act purely as an agent for each of the operators featured in this brochure.

44

Not found what you’re looking for? Skills Holidays can book cruises around the world to all destinations and on board all ships offering adult only and family fun.

Please give one of our friendly travel consultants a call on 08456 66 55 44* to discuss your next voyage.

£1,889

highlights Germany• Potsdam • Sans Souci Palace • Dresden • Czech Republic • Hradcany Castle • Austria • Schoenbrunn Palace • Hungary • Matthias Church • Poland • Wawel Castle • Auschwitz • Warsaw

cruise schedule

Day 1 Day 2 Day 3 highlights of your stay...

Day 4 Bergen – Known as the and dramatic gorges stretch as Day 4 ‘Gateway to the Fjords’, far as the eye can see.

Day 5 Bergen is beautifully sited Eidfjord - Surrounded by Day 6 against a backdrop of seven mountains up to 1,900 metres Day 7 Day 8 mountains. high. This small town is the

Åndalsnes – Optional excursions feature the beautiful Romsdal Alps with the famous Troll Wall and spectacular winding Troll Path £1349pp Road.

Not the date you’re looking for? Geiranger - Snow dusted Call us now to enquire about peaks, wild tumbling alternative dates on 08456 66 55 44* waterfalls, lush green valleys

Magnificent Cities of Central & Eastern Europe

13 days

from

includes

Explore some of Europe’s most magnificent and legendary cities, as we explore the fascinating cities of the Czech Republic, Germany, Austria, Hungary and Poland. highlights of your stay...

Day 1: Home - Berlin, Germany Arrive in Germany’s capital, Berlin Day 2: Berlin - Potsdam - Berlin Travel to Potsdam to see the impressive Sanssouci Palace*. Return to Berlin for a guided city tour.

Day 3: Berlin - Dresden - Prague, Czech Republic Day 4: Prague - Your introduction to this fairytale city opens with a visit to the remarkable Hradcany Castle and the haunting St. Vitus Cathedral.

Day 5: Prague - Vienna, Austria Arrive in colourful and vibrant Vienna, the “musical city.”

Day 6: Vienna - Experience the city on a tour showcasing some of its architectural marvels.

Day 7: Vienna - Budapest, Hungary Upon arrival, a local expert provides a city tour.

Day 8: Budapest - The beautiful city of Budapest is often referred to as “the Queen of the Danube.”

Day 9: Budapest - Donovaly, Slovakia - Krakow, Poland Day 10: Krakow - Discover Krakow’s historic Old Town on a city tour featuring Market Square, St. Mary’s Church, the University and Wawel Castle.

Day 11: Krakow - Auschwitz Warsaw Witness the camps of Auschwitz on a guided tour with a local expert .

Day 12: Warsaw - The moving history

• Return flights & transfers • 12 breakfasts, 6 dinners • Enjoy a traditional dinner and folklore show in Prague • Local experts provide of Warsaw, both joyous and tragic, is informative guided tours of yours to embrace as you embark on a Berlin, Potsdam, Prague, Vienna, locally guided tour of this capital city. Budapest, Krakow and Warsaw. *If Sanssouci is unavailable, a visit to the New Palace will be substituted.

Day 13: Warsaw - Home We arrive back in the UK.

DEPARTURE DATE 08 August 2016

13 Days From £1,889pp Not the date you’re looking for?

Call us now to enquire about alternative dates on 08456 66 55 44*

Prices are based on 2 adults sharing a twin/ double with flights from London Heathrow. Single supplements apply. Prices are subject to availability and may change at any time.

Call now for your price. Skills Holidays act purely as an agent for each of the operators featured in this brochure.

Not found what you’re looking for? Skills Holidays can book any holiday by air as well as arranging escorted touring at any destination.

Please give one of our friendly travel consultants a call on 08456 66 55 44* to discuss your next voyage.

45

Madrid, Seville and Lisbon Featuring the AVE High-Speed Train

Delve into three grand cities each filled with unique treasures to uncover. Get to know their charms and savour the atmosphere of each of these magnificent cities. highlights of your stay...

Day 1: Home - Madrid, Spain Day 2: Madrid - Prado Museum - Madrid - Enjoy a locally guided tour of Madrid’s historic centre.

Day 3: Madrid - AVE HighSpeed Train - Cordoba - Seville - Sit back and enjoy stunning landscapes as you travel via high-speed train to the Moorish city of Cordoba.

Day 4: Seville - Royal Alcazar - Tapas Lunch - Seville - Join a local expert in discovering the intriguing myths, stories and legends of Seville.

Day 5: Seville - Seville exudes an unmeasureable beauty and has a rich culture that is sure to dazzle your senses.

Day 6: Seville - Evora, Portugal - Lisbon Day 7: Lisbon - Panoramic city tour or Alfama District Walking Tour.

Day 8: Lisbon - Explore Calouste Gulbenkian Museum and National Tile Museum.

Day 9: Lisbon - Home Your tour comes to a close today.

9 days

from

£1,909

Discovering Poland

Exploring Greece & its Islands

£2,399

14 days

from

Spectacular Scandinavia

13 days from

£3,399

highlights

highlights

highlights

highlights

Madrid • Prado Museum • AVE High-Speed Train • Cordoba • Mezquita • Seville• Royal Alcazar • Flamenco Show • Evora • Lisbon • Calouste Gulbenkian Museum • Fado Dinner Show • Tile Museum

Warsaw • Jasna Góra Monastery • Black Madonna • Krakow • Folklore Show & Dinner • Wawel Castle • Auschwitz • Wroclaw • Torun Gingerbread Baking • Gdansk • Marienburg Fortress

Athens • Taverna Dinner Show • The Acropolis • Metéora Delphi • Olympia • Cooking Class• Greek Dance Class • Mycenae • Wine & Olive Oil Tasting • Mykonos • Santorini • Ancient Akrotiri

Oslo • Viking Ship Museum • Stave Church • Flam Railway Geirangerfjord Cruise • Bergen • Copenhagen • Swedish Manor House Stay• Stockholm • Vasa Ship Museum • Sognefjord

Discover the beauty and timeless wonder found only in Greece.

Poland, a land of amazing castles, poignant history and welcoming culture. includes

highlights of your stay...

includes

highlights of your stay...

includes

• Return flights & transfers • 8 breakfasts, 1 lunch, 4 dinners • Enjoy regional wines with every included dinner • Choice of Lisbon Panoramic city tour or Alfama District Walking Tour • 8 UNESCO World Heritage Sites • Journey on the thrilling AVE high-speed train

Day 1: Home - Warsaw Day 2: Warsaw - Embark on a guided tour.

Day 3: Warsaw - Czestochowa - Krakow - Arriving in Krakow, enjoy some free time to get acquainted with the city.

Day 4: Krakow - Explore the city on a tour with a local expert that includes visits to the Market Square, St. Mary’s Church and the University.

Day 5: Krakow - Auschwitz - Wroclaw - Guided tour of Auschwitz Day 6: Wroclaw

• Return flights & transfers • 10 breakfasts, 5 dinners • Visit the Jasna Góra monastery • Explore the poignant history of Auschwitz.

• Explore the Teutonic Knight’s Marienburg Fortress, the largest castle in the world • Explore the poignant history of Auschwitz

Day 1: Home - Athens, Greece Day 2: Athens - Enjoy a tour of Athens.

Day 3: Athens - Thermopylae - Kalambaka - Today your tour Manager teaches you a few key phrases of the native language.

Day 4: Kalambaka - Metéora - Arachova - Visit two remote Metéora monasteries.

Day 5: Arachova - Delphi Olympia - Guided visit to the Sanctuary of Apollo, the Doric Temple, theatre and the Delphi Museum.

Day 6: Olympia - Guided visit to ancient Olympia.

• Return flights & transfers • 13 breakfasts, 1 lunch, 8 dinners • Join a local expert exploring Athens’ famed Acropolis • Sample the finest wines in Greece during a winery tour in Santorini • Explore the grandeur of Olympia, birthplace of the Olympic Games.

DEPARTURE DATE 15 May 2016

9 Days From £1,909pp Not the date you’re looking for?

Call us now to enquire about alternative dates on 08456 66 55 44*

Day 7: Wroclaw - Torun - A UNESCO World Heritage Site and birthplace of Nicholas Copernicus, the famous astronomer.

Day 8: Torun - Gdansk - Take a walk through the evolution of this democratic movement in Poland at the newly-opened Solidarity Centre.

Day 9: Gdansk - Join a local expert for an introduction to this strategic and historic city.

Day 10: Gdansk - Marienburg Fortress - Warsaw - Return to Warsaw.

Day 11: Warsaw - Home

DEPARTURE DATE 15 July 2016

11 Days From £1,649pp Not the date you’re looking for?

Call us now to enquire about alternative dates on 08456 66 55 44*

Prices are based on 2 adults sharing a twin/ double with flights from London Heathrow. Single supplements apply. Prices are subject to availability and may change at any time.

Call now for your price. Skills Holidays act purely as an agent for each of the operators featured in this brochure.

46

£1,649

11 days

from

Not found what you’re looking for? Skills Holidays can book any holiday by air as well as arranging escorted touring at any destination.

Please give one of our friendly travel consultants a call on 08456 66 55 44* to discuss your next voyage.

Day 7: Olympia - Mycenae - Tolo - Enjoy spectacular scenery.

Day 8: Tolo - Athens - Mykonos Day 9: Mykonos Day 10: Mykonos - Santorini Sail to the island of Santorini.

Day 11: Santorini - Known as the “Minoan Pompeii,” the flourishing town was once destroyed and preserved by a volcanic eruption.

Day 12: Santorini Day 13: Santorini - Athens - Bid farewell to the Greek Islands. Celebrate the end of a memorable trip with a delightful farewell dinner.

Day 14: Home

DEPARTURE DATE 05 September 2016

14 Days From £2,399pp Not the date you’re looking for?

Call us now to enquire about alternative dates on 08456 66 55 44*

Towering mountains cradle majestic glaciers and lush forests are dimpled by crystalline lakes.

Welcome to the North. highlights of your stay... includes Day 1: Home - Oslo, Norway Day 2: Oslo - A tour of Oslo features the remarkable Viking Ship Museum, home of three ancient Viking ships.

Day 3: Oslo - Flam - Visit the Borgund Stave Church. This intricate structure was built around 1180 and is dedicated to the Apostle Andrew.

Day 4: Flam - Loen - Journey along the renowned Flam Railway, witnessing some of the world’s most scenic wilderness.

Day 5: Loen - Geiranger - Fjord Cruise - Loen - Spend the day enchanted by the inspiring landscape of the fjord region of Norway including an exhilirating cruise

Day 6: Loen - Bergen - One of Norway’s oldest and most iconic cities.

Day 7: Bergen - Guided tour of Bergen.

Day 8: Bergen - Copenhagen, Denmark - Morning flight to Copenhagen. Join a local expert for an engaging city tour.

Day 9: Copenhagen Day 10: Copenhagen Experience a Swedish ‘fika’ – or coffee break – at one of Malmo’s most popular cafés.

Day 11: Toftaholm - Stockholm Tour Stockholm’s city sights, showcasing the city’s greatest attractions.

Day 12: Stockholm Day 13: Home

• Return flights • 12 breakfasts, 7 dinners • Ferry across the dramatic Sognefjord to the Briksdal Glacier

DEPARTURE DATE 24 September 2016

13 Days From £3,399pp Not the date you’re looking for?

Call us now to enquire about alternative dates on 08456 66 55 44*

Prices are based on 2 adults sharing a twin/ double with flights from London Heathrow. Single supplements apply. Prices are subject to availability and may change at any time.

Call now for your price. Skills Holidays act purely as an agent for each of the operators featured in this brochure.

Not found what you’re looking for? Skills Holidays can book any holiday by air as well as arranging escorted touring at any destination.

Please give one of our friendly travel consultants a call on 08456 66 55 44* to discuss your next voyage.

47

conditions which will be provided at the time of booking.

A contract with the tour operator is entered into once the booking form is signed and all of their terms and conditions are binding.

Rail - Highlights of Corsica

10 days now from

SAVE

£150

Relax and unwind on the little French island that is home to some of the most picturesque railways in Europe.

From the mountainous heart to the capital city on the coast, we travel aboard these little trains and stay in four popular towns so you can enjoy the highlights of this beautiful island. highlights of your stay...

Day 1: London – Nice - We journey aboard Eurostar from London to Lille and continue by rail to Nice, where we check in to our overnight hotel.

Day 2: Nice – Bastia - An afternoon ferry crossing takes us to Corsica. We arrive in Bastia, on the northern tip of the island, and travel to our hotel.

Day 3: Bastia - Enjoy a full day exploring the town of Bastia.

Day 4: Bastia – Calvi - Today we

join the Trinicellu (Little Train), a narrow gauge railway which offers spectacular views as it follows the coast. On arrival in Calvi we transfer to our hotel, our base for the next two nights.

Day 5: Calvi - Enjoy a day at leisure in Calvi.

Day 6: Calvi – Corte - After breakfast we join the little train for the journey to Corte, the ancient capital in the heart of Corsica where we stay for

one night.

Day 7: Corte – Ajaccio - Enjoy some free time in Corte, which is surrounding by amazing mountain scenery. Later in the day we board the train for Ajaccio for our two night stay. This route is ranked as one of the most scenic railways in the world, crossing the Vecchio Viaduct before passing through the Vizzavona Forest.

Day 8: Ajaccio - Enjoy a full day in Ajaccio, the capital of Corsica.

Includes...

• Return Eurostar from London to Lille • TVG from Lille to Nice and Marseille to Lille • Return daytime ferry crossings to Corsica • Seven nights’ half board accommodation on Corsica • One night’s bed and breakfast in Nice • One night’s bed and breakfast in Marseille • Train journey from Bastia to Calvi • Train journey from Calvi to Corte • Train journey from Corte to Ajaccio • Free time in Bastia, Calvi, Corte and Ajaccio • Services of our Tour Manager

There are many statues and streets named after Napoléon Bonaparte who was born here in 1769.

Day 9: Ajaccio – Marseille We take the ferry to Toulon and continue by coach to our overnight hotel in Marseille.

Day 10: Marseille – Lille – London We travel by TGV to Lille and join Ref: RECOR10 Eurostar for our return to London. dates days now from s/supp 7 Oct 2016 10 £1179 £249

Prices are based on 2 adults sharing a twin/ double. Single supplements apply. Prices are subject to availability and may change at any time.

Call now for your price. Skills Holidays act purely as an agent for each of the operators featured in this brochure.

48

£1,179

Not found what you’re looking for? Skills Holidays can book any holiday by rail to any destination across Europe through our knowledgeable travel consultants.

Please give one of our friendly travel consultants a call on 08456 66 55 44* to discuss your next voyage.

trading charter 1. Who are we?

This Trading Charter/Booking Conditions are the standard trading conditions of Skills Motor Coaches Ltd (t/a Skills Holidays) [or Skills Travel Ltd (t/a Skills Day Out and Coachstyle) and Laver Holidays Ltd as appropriate]. Our full details and registered address are given at the end of these terms.

2. Why should I read these pages?

2.1 Our Trading Charter forms a key part of our agreement with you and forms the basis of a legally binding contract between you as the lead name making the booking, anyone else in your party and us.

2.2 When you make this booking as the lead name you undertake that you have the authority to accept, and do accept, on behalf of your party the terms of these booking conditions.

2.3 This contract is made subject to the terms of these booking conditions, which are governed by English Law, and the exclusive jurisdiction of the Courts of England and Wales.

2.4 These contract terms and any financial guarantees will not apply to any holiday involving any type of flight. Instead, you will be supplied with the full booking conditions of the ATOL holder arranging your holiday. Your booking agent will have a copy or alternatively you can request one prior to booking your holiday from us.

2.5 If you were unaware of this trading charter before you made your booking and you are not happy to proceed with the booking now that you have seen it, within 7 days of receiving this trading charter you will need to give us written notice of your intention not to proceed with the booking and return any documentation provided by us or the travel agent with whom you booked. Your booking will then be cancelled and your monies will be returned in full, provided you have not commenced your travel.

3. How and when do you make a contract with us?

3.1 We welcome you making contact with us in a number of ways. You can write to us, phone us, use a nominated travel agent, e-mail or visit our website.

3.2 Whichever way you contact us the contract is only made when 3.2.1 Your booking is entered on to our reservation system; 3.2.2 We issue a booking confirmation in writing via letter or email.

3.3 We will send you, or your agent (if booked via an agent), the booking confirmation within 7 working days of receipt or such earlier time as may be agreed in writing.

3.4 Please check this confirmation very carefully to ensure all the information is correct and tell us, or your agent, immediately of any errors.

4. Definitions – types of travel contract 4.1 “Day Trips” means any trip or tour where at the time of booking we intend that the duration of the tour or trip should not exceed 24 hours and we do not intend any hotel or similar sleeping accommodation to be included within the facilities offered.

4.2 “Package” means a booking of at least two of the following components, when the service covers a period of more than twenty-four hours and/or includes overnight accommodation:• Transport • Accommodation • Other tourist services not ancillary to transport or accommodation and accounting for a significant part of the package.

4.3 “Holidays” includes any Day Trip or Package excepting Air, Rail & Cruise.

4.4 “Air, Rail & Cruise” is any trip featured in our ‘Air, Rail & Cruise programme for which Skills Holidays act as agent for an appointed tour operator. As such all passengers will be subject to a each indicidual tour operators terms and

purchased by us payment for such optional items is payable in the case of Day Trips at the time of booking and in the case of Packages a higher deposit may be payable. This will be advised at the time of booking. The costs of such items will not normally be refundable on cancellation by you, unless we obtain a refund from the supplier we use, and are not normally transferable.

paying a cancellation charge of up to 100% of the cost of the ticket (see Clause 6 and 12).

9.5 Any significant alteration by you after the balance due date will be treated as a cancellation of the original booking and will be subject to the cancellation charges detailed below. A significant alteration would include a change of departure date, holiday or hotel, or number of people travelling.

14. Scale of Compensation 14.1 We will pay you compensation for significant changes on the following scale:

Period before departure in which significant change is notified to you or your agent amount per person More than 56 days Nil 29-56 days £10 15-28 days £15 7. If I use an agent who does my money belong to?

8-14 days £20 10. Can I transfer my booking to someone else?

Your agent will hold your deposit on your behalf until we 0-7 days £25 10.1 You can transfer your booking to someone else (“the issue a booking confirmation. The agent then holds this transferee”) provided you give us reasonable notice. money on our behalf. The agent holds the balance you pay 14.2 Payment of compensation according to the scale set 10.2 The transferee must be able to satisfy all the conditions out above will not affect your statutory rights to claim on our behalf until the date the balance is due. The agent for the holiday and a change cannot normally be made later will then forward this to us. further compensation if, in all the circumstances, you remain than 7 days prior to departure. dissatisfied.

8. Can we change the price of your holiday after we have 10.3 We will make an administration charge of £10 per 14.3 If, prior to departure, we make a significant change to issued the booking confirmation? person for Day Trips and £20 per person for all other holidays your holiday arrangements or cancel your holiday we will 8.1 Yes we can. However this is done only in very limited for every transfer we make plus any reasonable additional pay you compensation on the above scale unless:circumstances and not within 30 days of your departure. costs caused by the transfer.

• The holiday is cancelled because the number of persons 8.2 The price of your holiday can be varied due to changes 10.4 You as transferor of the booking must also return any who agreed to take it is less than the minimum number in:tickets or vouchers that you have received. required, and you were informed of the cancellation in • Transportation costs such as fuel and/or fuel tax, ferry 10.5 You and the transferee will each remain responsible for writing within the period indicated in the description of the operator fares and tolls, embarkation or disembarkation fees ensuring that the holiday is paid for by the balance due date. holiday; or at terminals; 10.6 Please note: Travel insurance is not transferable and • The holiday is changed or cancelled by reason of unusual • Exchange rates applied to the particular holiday booked; or optional items specifically purchased by us for you may not and unforeseeable circumstances beyond our control, the • Dues and taxes including changes in VAT or any other be transferable. consequences of which could not have been avoided even if Government imposed charges. all due care had been exercised. These circumstances include 8.3 In the case of any variation described above, an amount 11. How can I cancel my holiday? equivalent to 2% of the price of your holiday, which excludes 11.1 You, or any member of your party, may cancel a booking for example war or threat of war, riot, civil strife, terrorist activity, industrial disputes, fire, quarantine, epidemic or insurance premiums and any amendment charges, will be at any time provided that the cancellation is made by the health risks, natural or nuclear disasters, port and terminal absorbed by us. lead name on the booking and is communicated to us in closures and adverse weather conditions.

8.4 If this means that you would have to pay an increase of writing.

14.4 If, after departure, we need to make a change to a more than 10% of the price of your holiday before increase, 11.2 You will have to pay cancellation charges set out in the significant proportion of your holiday we will do our best you have a choice between 2 options:scale below to cover our estimated loss resulting from the to make suitable alternative arrangements at no extra cost Option A: You may cancel the holiday and receive a full cancellation. If you are insured against cancellation you may to you. If it proves impossible to make suitable alternative refund of all monies paid, except for any amendment be able to recover the charges from your insurers. arrangements, or if you have reasonable grounds for refusing charges. We will consider an appropriate refund of insurance 11.3 Your cancellation will take effect from the date when 6. When do I need to pay for my holiday and how much? the alternative offered, we will arrange transport back to premiums paid to us if you can show that you are unable to we receive your written confirmation of your cancellation.

6.1 Deposits for Packages: At the time of booking of a your point of departure, or to an alternative location that transfer or reuse your policy. Should you decide to cancel for You must also return any tickets or vouchers that you have Package you will need to pay a deposit for each person we agree to. this reason, you must exercise your right to do so within 14 received. named on the booking. days from the issue date printed on your revised invoice.

11.4 Please note: A reduction in room occupancy may 6.2 Full payment due for Day Trips: At the time of booking 15. What is the extent of our liability? increase the charges for the remaining passengers on you will need to pay the full amount of the day trip.

15.1 Your contract with us will be performed with reasonable Option B: Alternatively, you can accept an offer of an the booking by the application of supplements for low 6.3 Alterations of price: We reserve the right to alter the skill and care. alternative comparable holiday of equivalent or superior occupancy of rooms. prices of any of the holidays that we advertise. At the time of 15.2 We accept responsibility if you or any member of your quality, if available, or an alternative holiday of lower quality, booking you will be told the current price of the holiday. party is killed or injured as a result of an activity forming if available.

You may then transfer payment made in respect 12.

Scale of Cancellation Charges 6.4 Your commitment: You can book by paying a deposit for part of your holiday arrangements which you booked with Period before departure within which written notification is each person named on the booking. You will be told at what of the original holiday to the alternative holiday. If the cost us before your departure; or if any part of your holiday of the alternative holiday is less than the original holiday, the received Amount of cancellation charge shown as % point in time you will become committed to a booking. arrangements, booked with us in the UK, is not as described difference in price will be refunded.

6.5 Our commitment: We are not committed to the booking 41 days or more Loss of deposit in the brochure or not of a reasonable standard but only 8.5 We calculate the price of your holidays using the until such time as we provide you with our confirmation of if the failure in your holiday arrangements or any death 40-36 days 40% exchange rates quoted by the Bank of England on 16 booking. or personal injury is due to any fault on our part or that of December 2014 using the following currencies: Pound 35-22 days 60% 6.6 Packages - Balance Due: our agents or suppliers whilst acting in the course of their Sterling for UK and Channel Island arrangements and Euro • For Packages our commitment is always conditional upon 21-14 days 85% employment. for other arrangements. any balance being paid 6 calendar weeks/42 calendar days 15.3 We do not accept responsibility for such failure, death 13 days or less 100% 8.6 Please note that travel arrangements are not always prior to your scheduled departure unless otherwise stated or personal injury if purchased in local currency and some apparent changes in on your confirmation of booking (“the balance due date”).

15.3.1 This is not caused by any fault of ours or of our agents 13.

What happens if we change your holiday?

• If you book within our balance due period you will need to currency exchange rates have no impact on the price of your 13.1 The arrangements for your holiday will usually have or suppliers; or Package due to contractual and other protections in place. pay the total Package cost at the time of your booking.

15.3.2 This is caused by you or someone not connected with been made many months in advance.

Sometimes changes • Where you use an agent, they may require you to pay them 8.7 If any additional sum has been paid for your holiday your holiday arrangements; or under Clause 8.2 above and there is subsequently, and more are unavoidable and we reserve the right to make them. earlier than this date and will advise you separately of their 15.3.3 This is due to unusual or unforeseen circumstances Most of these changes are likely to be minor and we will do than 30 days prior to your scheduled departure date, a balance due date. which, even with all due care, we, or our agents or suppliers, our best to keep you informed.

• If you do not pay the outstanding balance for your Package reduction in the base costs of your holiday as a consequence 13.2 If, after booking and before departure, we make a could not have anticipated or avoided; or of matters set out in Clause 8.2, we will refund to you that on or before the date when it is due we may cancel your 15.3.4 This is due to an event which we or our agents or significant change to your holiday you will have the option portion of the additional sum paid to reflect the reduction booking and you will be required to pay the cancellation suppliers, even with due care, could not foresee or forestall. of withdrawing from the holiday without penalty or in base costs. charges detailed below.

15.4 For claims which do not involve personal injury, illness alternatively you may transfer to another holiday without 8.8 We reserve the right to increase or decrease prices of • The date of cancellation will normally be the date when or death, the most we will have to pay if we are liable to you paying an administration fee.

In either case we will pay you unsold holidays and insurance at any time after brochure your confirmation in writing that you intend to cancel is limited to the price that the person affected paid for their publication as our costs change and exchange rates fluctuate, compensation according to the scale set out below. is received by us or 15 days after the balance due date, holiday (not including insurance premiums and amendment 13.3 A significant change includes (but is not limited to) or to correct errors. Current prices of our holidays and travel whichever comes first. charges). We will only have to pay this maximum amount if a change in departure time or return time of more than insurance cover are shown on our website and are also A. Deposits payable at booking (unless otherwise stated on everything has gone wrong and you have received no benefit 12 hours, a change of departure point, location of resort available by telephone. Please ensure you have checked confirmation of booking) from your holiday. or quality of hotel, (excluding single overnight hotels on the price of any holiday and travel insurance cover you are 15.5 If you or any member of your party is killed, injured or Packages where the quality of the hotel is comparable), interested in before making your booking.

Travel Duration Deposit becomes ill as a result of transport by ship, train or coach, a change of mode when crossing the Channel or, the Packages of 2 days or less £30 per person any liability (if any) which we or any carrier may have to specification of the coach.

N.B. For Air, Rail & Cruise all prices are correct at time of Packages of 3-8 days £50 per person pay compensation is limited in line with the applicable 13.4 If you withdraw from the holiday because we have print. Each external tour operators may review their pricing Packages of 9 days or more £70 per person conventions, namely the Athens Convention (applies made a significant change or if we have to cancel your at any time.

Day Trips Not applicable - full price payable at time of to transport by ship), the Berne Convention (applies to holiday for any reason other than non-payment on the booking. For Air, Rail and Cruise external tour operators transport by rail) and the Geneva Convention (applies balance due date by you, we will offer you the choice of 9.

Can I change my holiday arrangements? conditions will apply. to transport by road). You can get copies of the relevant either:9.1 After we have issued our booking confirmation we will conventions from the Internet.

You should also note that • A comparable replacement holiday if available; or do our best to accommodate any changes you may want to B. Balance Due these conventions may limit or remove the carrier’s liability • A replacement holiday of lower quality together with a For Day Trips the full price is payable at the time of booking. make but we cannot guarantee to do so. to you and the amount which the carrier has to pay you. refund of the price difference; or 9.2 Any proposed changes must be notified to us in writing For Packages the balance is due in full 6 calendar weeks/42 15.6 If we make any payment to you or any member of your or at the office at which you made your booking and must be • A full refund of the money you have paid. calendar days prior to your scheduled departure unless party for death, personal injury or illness, you will be asked 13.5 When we have notified you of the changes and options signed by the person who signed the booking confirmation otherwise stated on your confirmation of booking. to assign to us or our insurers the rights you may have to available, you must tell us your decision as soon as possible form. take action against the person or organisation responsible and within any timescale we may need to set bearing in 9.3 If we are able to make the changes an amendment fee Please note an additional charge will be made on all credit for causing the death, personal injury or illness and you will will be payable of £10 per booking for Day Trips and £20 per mind the need to safeguard the holiday arrangements of card payments for deposits and balances (currently 2.5%). be obliged to cooperate with us in taking such action. other customers. booking for all other holidays plus any additional charge for No additional charge is applicable when using a debit card.

13.6 If we have to cancel your holiday at any time, we are the facilities requested.

C. Optional Items only liable for monies you may have paid to us at the time 9.4 The costs of making a change increase the closer to the Where optional items form part of a holiday (such as of cancellation and for the compensation as detailed in the departure date you want to make it. Some arrangements, excursion, theatre or other attraction tickets) and are scale below. like particular types of tickets, cannot be changed without 5. How is your money protected?

5.1. Packages: The Code of Conduct of the Bonded Coach Holidays Group (“BCHG”): We subscribe to the Code of Conduct of the Bonded Coach Holidays Group (“BCHG”) of the Confederation of Passenger Transport UK (“CPT”).

BCHG requires a bond to be taken out to provide protection for money received for your Package in the unlikely event that a Member cannot, for financial reasons, carry out their obligations to their passengers.

5.2 Packages: BCHG Consumer Guarantee - The BCHG guarantees to bona fide customers that in the event of failure of a bona fide Member, it will: • Wherever possible, arrange for the Package to be completed; • Where failure occurs after a Package has begun, arrange for customers to be returned by an appropriate means of transport to their UK area of departure; • If the Package cannot be completed as booked, to reimburse booking payments received by us, subject to taking into account and withholding an appropriate amount if any part of the Package has already been provided (including any substituted service).

5.3 Day Trips: Please note - the Code of Conduct and the Consumer Guarantee of the BCHG only applies to Packages and does not apply to Day Trips.

5.4 Credit card payments: However in the case of both Packages and Day Trips where you have booked any services using a credit card it is likely that you would have recourse against the credit card provided in the event services are not supplied in whole or in part.

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15.7 Our suppliers (such as accommodation or transport providers) have their own booking conditions or conditions of carriage, and these conditions are binding between you and the supplier. We may take the benefit of such booking conditions where any claims are brought against us. Some of these conditions may limit or remove the relevant transport provider’s or other supplier’s liability to you. You can get copies of such conditions from our offices, or the offices of the relevant supplier.

16a. What do I need to do if I wish to complain?

16.1 If you have a complaint during your holiday you should tell the driver/representative or supplier at the earliest opportunity so that they can do their utmost to resolve the problem immediately.

16.2 If they are unable to resolve the problem to your satisfaction you should complete a Holiday Report Form which is available from the driver/representative.

16.3 If, on your return from holiday, you are dissatisfied you should write to us within 28 days. You will need to quote your booking reference number.

16.4 If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it. In deciding how to respond to your complaint we will take into account the date you first drew the problem to the attention of our driver/ representative or supplier.

16b. If I do not agree with your decision can I request arbitration?

If we cannot resolve your complaint amicably you may request that the dispute is referred to an arbitration scheme established by the Confederation of Passenger Transport UK (CPT). Please note: this scheme does not apply to claims that arise mainly in respect of physical injury or illness or the consequences of any illness or injury.

17. Children 17.1 Our Day Trips (without accommodation) and our Packages (with accommodation) may not be suitable for children (i.e. those under the age of 18).

17.2 It is in our absolute discretion whether a child (under the age of 18) is to be accepted on our Day Trips or Packages.

17.3 If in our absolute discretion we agree to accept a child on our Day Trips or Packages:17.3.1 The child must be accompanied at all times by a full fare-paying adult either a parent or other person with parental responsibility for the child, or by an adult who has been given written permission to accompany the child by such person.

17.3.2 Infants under 2 years of age, when on a coach, must at all times sit on the lap of the accompanying adult, and must be provided by the adult with an approved restraint device which must at all times be securely fitted by the adult.

17.3.3 Children aged over 2 years but who have not yet reached 12 years or 135cm in height must be provided with a suitable child restraint by the accompanying adult.

17.4 There may be a reduction in the cost of the holiday when a child travels with an adult. Please see our brochures for details of such arrangement. Such a reduction may apply when the child is under 2 and does not occupy a coach seat of its own.

18. Coach seating 18.1 We seek to provide coach travel as described in our brochures or advertisements but we reserve the right to substitute suitable alternative arrangements and vehicles, and to vary seating configurations should this be required.

18.2 We will seek to fulfil, where possible, a passenger’s preference for a particular type of seat where this is communicated to us in writing at the time of booking.

However we cannot guarantee that such a preference will be fulfilled or that passengers on the same booking will be able to sit together for the whole or part of any holiday.

19. Hotel Facilities 19.1 We constantly strive to offer hotels of an appropriate standard as part of our Packages.

19.2 However some hotel facilities, such as indoor or outdoor swimming pools or leisure facilities may from time to time be withdrawn or not be available for example for routine maintenance or be subject to seasonal availability.

19.3 The provision of hotel facilities cannot therefore be guaranteed.

20. Health & Safety on holiday 20.1 In countries outside the UK, standards of infrastructure, safety and hygiene may be different or lower than those to which we are accustomed in the UK. You should therefore exercise greater care for your own protection.

20.2 Further information can be obtained from your GP or from your travel agent who can provide you with the leaflet “Health Advice for Travellers” published by the Department

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of Health.

20.3 Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period of time. If you are planning to undertake a bus or coach journey of more than 3 hours you should consult your doctor if you have ever had DVT or pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, a stroke, heart or lung disease or if you have had major surgery in the past 3 months. We reserve the right to refuse any booking in the absence of a doctor’s certificate confirming that you are fit to travel.

20.4 During the journey we will endeavour to provide comfort stops as frequently as possible. Comfort stops are necessary both for your comfort and for the health and safety of our coach drivers and employees. During these stops you are encouraged to get off the coach and walk around. Exercise reduces any discomfort which may be caused by periods of immobility. During any journey you should drink alcohol only in moderation as it leads to dehydration.

21. Disabilities and medical problems 21.1 Should you or a member of your party have any medical condition or disability that may affect your/their holiday or that of other passengers, you must provide full written details to us at the time of booking. This should include a full description of the medical condition and/or disability, of any disability aids/medical equipment you may be intending to bring on holiday and of any other matters which may be relevant to your participation in the holiday. This is so that we can advise you of the suitability of the holiday. This applies whether the booking is made on-line, in person, in writing, or by telephone.

21.2 If a particular issue is identified, we reserve the right to request a doctor’s certificate confirming that the passenger is fit for travel and reserve the right to refuse any booking or to cancel any booking in the absence of such doctor’s certificate being produced upon request.

21.3 If a passenger requires personal assistance (for example but not limited to assistance with embarking, disembarking, feeding, dressing, toileting, mobilising, stowing medical or mobility equipment) then this passenger must travel with an able bodied companion/carer and written confirmation that such assistance will be provided for the entirety of the holiday is required at the time of booking. Unfortunately coach drivers/tour managers are unable to offer such assistance.

21.4 Whilst we will make every reasonable adjustment to do so, if we are unable to accommodate the needs of a passenger or believe that the medical condition or disability of a passenger is likely to adversely affect other passengers, we reserve the right to decline or cancel the booking.

21.5 We also reserve the right to cancel any holiday and impose cancellation charges if we are not fully advised of any relevant disability or medical condition at the time the booking is made and subsequently decide that we are unable to accommodate this passenger. This applies whether we advise that we are unable to accommodate a passenger either before departure or during the holiday and if this occurs during the holiday then we will seek the additional costs in so far as we choose to return the passenger home.

21.6 Please note: Our coaches have limited accommodation space for wheelchairs. We are generally only able to accommodate either 2 folding wheelchairs or 1 folding wheelchair and 1 light dry cell motorised wheelchair/ mobility scooter (weight not exceeding 15kg) per coach.

You must check at the time of booking as to available space for your device and such devices can only be carried when we have confirmed our ability to carry the device on your booking confirmation. We reserve the right not to carry such devices where space has not been pre-booked.

22. Force majeure 22.1 Except where otherwise expressly stated in these booking conditions we will not be liable or pay you compensation where the performance of our contractual obligations is prevented or affected (for example but not limited to delay, cancellations, change of itinerary, change of accommodation, change of transport) by “Force Majeure”.

22.2 Force Majeure means an event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid and is therefore an event beyond our or the supplier’s reasonable control.

22.3 These events include but are not limited to strikes, riots, political/civil unrest, government acts, hostilities, war, threat of war, terrorist activity or threat of terrorist activity, industrial disputes, natural or nuclear disaster, fire, flood, tornadoes, hurricanes, transportation and mechanical problems, airport closures, and severe weather conditions.

22.4 We suggest that you take out adequate travel insurance to cover such eventualities.

22.5 In the unlikely event that the performance of our contractual obligations are prevented or affected due to Force Majeure after departure, we regret we will be unable to make any refunds (unless we obtain any from our suppliers). Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure. For your safety, we will follow the advice given by the Foreign Office.

23. Passenger behaviour 23.1 We want all our customers to have a happy and carefree holiday.

23.2 But you must remember that you are responsible for your behaviour and the effect it may have on others.

23.3 If you or any member of your party is • abusive or disruptive; or • behaves in a way which, in our reasonable opinion, could cause

- distress, damage or injury to others; or

- affect their enjoyment of their holiday, or

- damage to property, we have the right, after reasonable consideration, to terminate your contract with us. If this happens we will have no further obligations or liability to you.

23.4 The coach driver and tour manager (and where appropriate the ship’s captain, or authorised official of other means of transport) is entitled to refuse you boarding and/ or to disembark you, if in their reasonable opinion you are unacceptably under the influence of drink or drugs or you are being violent or disruptive or are causing distress.

23.5 If you are refused boarding on the outward journey we will regard it as a cancellation by you and we will apply cancellation charges according to the scale in clause 12. If the refusal is on the return journey we have the right to terminate the contract and will have no further obligations or liability to you.

24. No smoking 24.1 We operate a strict no smoking/alcohol policy on all our coaches.

24.2 We appreciate the co-operation of smokers and remind them that frequent journey breaks are made and bookings are taken on this understanding.

25. Other restrictions 26.1 You must not use mobile phones or other electronic devices on the coach in a manner which, in the reasonable opinion of the coach driver or tour representative, might annoy or distress other passengers or our staff. We would request that mobile phone devices only be used on the coach in the case of emergency.

26.2 You must not consume alcohol on the coach.

26. Pets We do not allow pets to be taken on our holidays. Registered Assistance Dogs will normally be accommodated on UK holidays but not on overseas holidays.

27. Pick up point, itineraries, travel documents and passport 27.1 You should check with us between 7 and 14 days prior to your scheduled departure to ensure that the departure point and departure time for your holiday has not been changed.

27.2 You are solely responsible for ensuring that you are at the correct departure points, at the correct time, with the correct documents (including where appropriate original tickets, identification and travel documents and passport).

27.3 We cannot be held liable for any loss or expense suffered by you or your party because of the absence of such documents or your late arrival at the departure points.

27.4 If you are a British citizen travelling outside the United Kingdom you must have a full UK passport valid for a minimum of 6 months after your scheduled date of return.

27.5 Non-UK citizens must seek passport and visa advice from the consulates of the countries you plan to visit prior to making a booking for one of 27.6 The name on the passport/travel document must match the name on the ticket. If someone in your party changes their name after the booking is made you must tell us immediately so that we can issue the ticket in the new name.

27.7 When you have paid the balance we will send you or your booking agent all the necessary travel labels so that you receive them in good time for your holiday.

27.8 Certain travel documents may have to be retained by us and your driver/courier will then issue them to you at the relevant time. If you lose a travel document after it has been issued to you we will require you to meet the direct cost charged by the carrier/supplier for the issue of a duplicate or replacement.

27.9 We reserve the right to modify itineraries to conform with advice and requests from the competent authorities in the United Kingdom and any other sovereign state through which the tour will operate. Included excursions are detailed

on the relevant brochure page and refunds will not be made for any excursion taken.

27.10 Optional excursions may be booked and paid for in resort but these will not form part of any Package booked with us.

27.11 Admission fees to events, shows, buildings, grounds etc. are not included in the price of the holiday unless expressly stated on the relevant brochure page.

28. What happens if you are delayed?

28.1 We do not accept liability for delay. For the avoidance of doubt, we shall endeavour to fulfil but do not guarantee:28.1.1 Departure times; 28.1.2 Arrival times; 28.1.3 Pick up times; 28.1.4 Drop-off times; or 28.1.5 Connections.

28.2 Your travel insurance may cover you for expenses caused by some delays.

28.3 In addition where you are delayed for more than 12 hours in any 24 hour period we will seek to minimise any discomfort and where possible, arrange for refreshments, meals and accommodation.

29. Do I need to take out travel insurance?

29.1 We strongly advise all our customers to take out travel insurance to cover medical and repatriation costs, personal injury, loss of baggage and cancellation charges for all holidays both within and outside the UK. 29.2 You do not need to take out our travel insurance but you should have insurance, which is at least as good as, or better than, the insurance we offer. If you do not have adequate insurance and require our assistance whilst on holiday, we reserve the right to reclaim from you any medical repatriation or other expenses which we may choose to incur on your behalf which would otherwise have been met by insurers.

29.3 We strongly recommend you obtaining a European Health Insurance Card (“EHIC”) for all holidays within the EU. 30. What assistance will you give me if things go wrong when it is not your fault?

30.1 If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your Package travel arrangements or an excursion arranged through us in the UK, we may, at our discretion, offer advice, guidance and assistance.

30.2 Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings.

30.3 Our consent will be given subject to you undertaking to assign any costs and benefits received under any relevant insurance policy to ourselves. We limit the cost of any assistance we may, in our discretion, choose to give to you and any member of your party to £5000 per party in any event.

31. Special/Additional needs 31.1 Please note hotels may not provide adequate facilities for guests with mobility problems or who suffer from other disabilities.

31.2 Whether the holiday is within the UK or overseas you are required to notify us before you book, and to confirm in writing, if you or any member of your party has special needs or suffers from any disability (see Clause 21 above). We are keen to plan arrangements for your holiday so that special needs and requests can be accommodated as far as possible.

31.3 If you will need assistance or special facilities in the hotel, or may have difficulties in taking part in excursions, embarking or disembarking or travelling on the coach or other means of transport you, must let us know at the time of your booking.

31.4 Not all the holidays in this brochure may be suitable for you. We want you to enjoy your holiday and will try to help you select an appropriate trip.

31.5 If you need advice or further information either you or your booking agent should contact us.

31.6 However, we cannot be held responsible whether for disappointment, distress or otherwise should you decide to travel and then find the holiday itinerary unsuitable for your own personal mobility.

32. Special/Additional requests 32.1 If you or anyone on your booking has a special request (including dietary requirements) please tell us in writing before booking, or as soon as you are medically advised, and send us a copy of the diet.

32.2 We will notify the hotel or hotels on your holiday.

32.3 However please note that some hotels may not have facilities to cope with special diets and we cannot be held liable for their failure to do so.

32.4 Where we think that a hotel is likely to be unable to

cope with a special diet, we will tell you prior to your booking confirmation being issued so that you can exercise your right to cancel your holiday booking without charge.

32.5 Any extra costs incurred must be paid to the hotel by you prior to departure from the hotel.

32.6 You should also detail any other requests, for example, low floor rooms, showers as opposed to bath, particular rooms or locations on the special requests section of the booking form or on your internet booking form.

32.7 For any booking made by telephone, you must confirm to us in writing the special request.

32.8 We will pass your request to the relevant supplier but this does not necessarily mean that your request will be fulfilled.

32.9 If a request can be fulfilled you may incur an extra charge payable either to us or direct to the hotel.

32.10 Please note that requests cannot be guaranteed unless we confirm on your booking confirmation that this is guaranteed. w33. Single Occupancy 33.1 Single occupancy of rooms when available may be subject to a supplementary charge and this will be shown on the brochure page.

33.2 Although some tours featured in our brochures have no single supplement, spaces are limited and therefore sell quickly.

33.3 However, additional single rooms may be requested but will be subject to availability and a charge made by the hotel.

34. Entertainment Some of our hotels arrange additional entertainment.

Where this is part of the holiday details are given on the respective brochure page. Where it is not specified it may still be available but is at the discretion of the hotel and is not guaranteed. It may be withdrawn if there is a lack of demand or for operational reasons.

35. Lost Property 35.1 Luggage and personal belongings are carried at all times at the owner’s sole risk and we are not responsible for any property or equipment either left on the coach (whether the coach is unattended or the coach driver is present) or lost elsewhere during your holiday.

35.2 Any items of lost property found by or handed to us will be held for a maximum period of 1 month following the date of the tour after which they will be disposed of or sold without further notice. There will be a minimum charge of £2.00 on collection of any property from our offices. If you request the return of lost property via the post, there will be a charge for postage and packaging.

36. Data Protection Act 36.1 In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we, and your travel agent, need to use the information you provide such as name, address, email address, any special needs/dietary requirements etc.

36.2 We take full responsibility for ensuring that proper measures are in place to protect your information.

36.2.1 We may pass the information on to companies within our group and must pass such information on to the relevant suppliers of your travel arrangements such as hotels, transport companies etc.

36.2.2 The information may also be supplied to others for example, security or credit checking companies and public authorities such as customs/immigration if required by them, or as required by law.

36.2.3 Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country.

36.2.4 Subject to the above we will not, however, pass information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary or religious requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking.

36.2.5 In making this booking, you consent to this information being passed on to the relevant persons.

36.2.6 Please note that where information is held by your travel agent, this is subject to your agent’s own data protection policy. You are entitled to a copy of your information held by us. If you would like to see this please contact us. We retain your full contact details and other information in secure files and electronic storage facilities. We may use this information to contact you by mail, telephone or electronic means. We will provide you with details of other goods and services including those of selected third parties. If you do not wish to receive further information about products and services please write to our data controller.

Travel insurance is a vital aspect to booking a holiday, giving you protection against unforeseen circumstances that could otherwise spoil your holiday. It is important that you purchase travel insurance that properly covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged competitive travel insurance from Travel & General Insurance Services Limited to specifically meet your needs on your holiday. (N.B. The following insurance terms do not apply to Air, Rail and Cruise).

The schedule of cover below sets out a summary of the cover provided by our tailored insurance.

Skills Travel Limited is an Appointed Representative of Travel & General Insurance Services Limited and are authorised and regulated by the Financial Conduct Authority, full details can be found at www.fca.org.uk

standard schedule of cover

Section

Premiums available from £17 dependant on the duration, please contact us for a quote

Sum Insured Per Person Excess Per Person

1 Cancellation charges 2 Travel delay

Abandonment 3 Missed departure

4 Personal accident - Disability

Personal accident – Death (age limits apply) 5 Medical expenses abroad 6 Hospital benefit

7 Personal property

Delayed baggage

Personal money 8 Loss of passport 9 Personal liability 10 Legal costs & expenses

£1,500 Up to £60 £1,500 £100 (UK) £300 (Europe) £15,000 £15,000 £2,000,000 Up to £450 (Europe) Up to £100 (UK) £1,500 £100 £200 £200 £2,000,000 £25,000

health conditions

£50 (£15 Loss of deposit) NIL £50 NIL NIL NIL NIL £30 NIL NIL £30 NIL £30 NIL NIL NIL

UK Per Person

2-3 days

£17

4-5 days

£21

6+ days

£25

Annual

£79

Europe

Per Person

up to 3 days

£26

4-5 days

£29

6-9 days

£34

10+ days

£37

13+ days

£42

Annual

£129

If you are travelling within England, Scotland, Wales, Northern Ireland or the Isles of Scilly you are not required to declare your medical conditions. However, you must be able to comply with the following: 1.

2.

3.

4.

you are not aware of any reason why the trip should be cancelled or cut short you are not travelling (a) against the advice of a medical practitioner (b) for the purpose of obtaining medical treatment or (c) if you have been given a terminal prognosis you are not receiving or awaiting medical treatment from any illness or injury as a hospital day case or inpatient as any claim arising from the illness will not be covered if you are on medication at the time of travel, your medical condition must be stable and well controlled.

If your medical condition cannot comply with these terms then any claim related to that condition will not be covered.

If you are travelling outside of England, Scotland, Wales, Northern Ireland or the Isles of Scilly this insurance carries Health Conditions so you need to inform the Towergate Medical Screening Department of any medical condition(s) that may accept our acceptance of your cover. If anyone to be covered or anyone upon whose health the trip depends: 1.

2.

3.

4.

Has an existing or ongoing medical condition(s) Is taking prescribed medication Has or has had any condition(s) still requiring periodic review Is awaiting any tests, treatment, investigation, referral or the results of these.

You must telephone the Towergate Medical Screening Department on 0334 892 1698 to inform them of your medical condition(s). Office hours are 9am to 5pm Monday to Friday excluding Bank Holidays. Failure to notify them may cause your circumstances to fall within a policy exclusion. You may be required to pay an Additional Premium.

PLEASE NOTE - you must also notify the Towergate Medical Screening Department immediately of any changes in medical circumstances arising between the date the policy is issued and the time of departure for the trip, i.e. you develop a new medical condition or an existing condition worsens. If you do not tell us about your medical condition we have the right to amend, restrict or cancel your cover under the policy.

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Stylish coach holidays for the 21st century | www.Skills.co.uk 4 LOCAL FAMILY BUSINESS SINCE 1919 4 3 EASY WAYS TO JOIN OUR HOLIDAYS 4 FINANCIAL PROTECTION GUARANTEED 52

To Book call 08456 66 44 55 or visit www.skills.co.uk