Skills Group - CoachStyle 2020 (Version 1)

EDITION ONE

By OUR MOST AFFORDABLE HOLIDAYS WITH OUR SAME GREAT SERVICE

JANUARY - OCTOBER 2020 WWW.SKILLS.CO.UK| 08456 66 55 44*

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We lco me

CoachStyle Goes Quarterly

To the first edition of our CoachStyle 2020 Holidays...

As part of the Skills Group holiday collection, Coachstyle really does give you the best of both worlds – the Skills standard of service we have been proud to provide for over 100 years, with ultra-affordable coach holidays throughout Britain and across Europe.

How do we do it? Our Coachstyle holidays are designed around value for money, using accommodation where and when we can get the best rates, and including excursions that afford free time to do as much or as little as you choose.

We are adding holidays and breaks to our Coachstyle collection all the time. For this reason, we have decided to produce quarterly editions of this brochure, which will enable us to incorporate all our great new products and get them to you sooner.

Quarterly editions will also enable us to extend the date range of our holidays, making more advanced bookings easier than with any of our competitors.

We hope you enjoy the new format, and with prices this low there’s simply no excuse not to travel with us more often!

Also included here is a great range of shorter breaks and mini-cruises, ideal for special occasions, spending time with friends or family, or simply getting away from it all.

I look forward to welcoming you on board soon.

Nigel Skill, Skills Group Chairman

Boo k you r brea k toda y with a sma ll dep osit DEPOSIT (per person)

TRAVEL DURATION*

Coach holidays of 2 days or less

£30

Coach holidays of 3-8 days

£50

Coach holidays of 9 days or more

£70

At the time of purchasing a CoachStyle holiday you will need to pay the applicable deposit for each person named on the booking. Deposits may increase when holidays include attractions and entrances.

Hotel key Seafront Hotel

Restaurant

Bar

Lift

Free Wi-Fi

Entertainment

Indoor Pool

Spa/Wellbeing

Stratford upon Avon © Trabantos

Ho w to boo k.. .

CALL US 08456 66 55 44* CALL IN to one of our friendly holiday shops, or any good travel agent.

GO ONLINE book any time, any day at WWW.SKILLS.CO.UK 2 CoachStyle - Autumn 2020 - V24.indd 2

VISIT OUR INDEPENDENT TRAVEL AGENTS..

SKILLS HEAD OFFICE

Belgrave Road Bulwell, NG6 8LY TEL: 01159 770 080

SKILLS & LAVER HOLIDAYS

Mansfield Road Nottingham, NG1 3FB TEL: 01159 507 982

SKILLS WORLDWIDE TRAVEL

Chilwell Road Beeston, NG9 1ES TEL: 01159 222 441

SKILLS & LAVER HOLIDAYS

Eagle Centre Market Derby, DE1 2AZ TEL: 01332 384 000

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Joining Your Holiday...

Our pick-up points are designed to provide as many local connections as possible without creating long journeys for the first passenger on the coach. Each pick-up location also has convenient parking nearby.

Alfreton

Bus Station

£15 per person (tours of 4 days or more)

Arnold

High Street

Free

Beeston

Lace Road

£10 per person (tours of 4 days or more)

Bulwell

Sellers Wood Drive

Chesterfield

Coach Station

Derby

Bus Station

Free £30 per person (tours of 4 days or more) Free

East Midlands Parkway

Free (tours of 4 days or more)

Leicester

St Margaret’s Bus Station

Free

Long Eaton

The Green

Free

Loughborough

The Rushes

Free

Lutterworth

George Street

Mansfield

Walkden Street Changing to the Bus Station from April 2020

Free

Nottingham

Mount Street

Free

Rotherham

Transport Hub

£15 per person

Sheffield

Meadowhall

Free (all tours except European)*

Sheffield

Pond Street*

£15 per person (free on European tours)

Toton

Tram Stop

Free (southbound tours only)

Free (tours of 4 days or more)

DID YOU KNOW? We can add our Door-to-Door option onto ANY of our short breaks or holidays for a small additional fee. For your personalised quote please call a member of our sales team on 08456 66 55 44*.

Prices quoted are return journeys. pick-ups must be booked and paid for no less than 28 days prior to departure. Taxi’s which are used on a Bank Holiday will incur a 25% increase per person.

PLEASE NOTE: Not ALL of the above departure points feature for every tour in this brochure. You may find that we close points due to insufficent passenger numbers. This is at the manager’s discretion, and can be confirmed to you at the time of booking. Timings will no longer be advised at the time of booking, instead departure times will be confirmed in writing to you approximately 2 weeks prior to your departure.

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Price Promise Once you have secured your place on one of our great holidays by paying a deposit, we guarantee your price. Early bookers not only benefit from the best prices, but get the best choice of seats, so it really does pay to plan ahead.

Our Sister Holiday Brands...

Premium Seats For a small supplement you can secure the best view on the coach as well as the shortest walk from the front steps.

The front row of every tour we operate of 3 days duration or more have been designated as Premium Seats, and these may be purchased at the time of booking.

Holidays PREMIUM DOOR-TO-DOOR by

Single Rooms..

The number of single rooms we are able to secure from our hotels is small compared with the high demand we have for them, and we inevitably sell out of this room type very early.

It may be possible on occasion to ask the hotel for additional single rooms or to allow us to sell a double room for sole occupancy, but this will usually be at a supplementary cost.

Includes home collection service, where we pick you up from your door and take you to your holiday coach – and of course bring you home after your holiday. We use the best available hotels in the area, include excursions and personal holiday insurance.

Fluid Pricing..

Our holidays are planned many months in advance and although all prices are correct at the time of going to print, they may vary from time to time as the year progresses.

Inevitably our most popular holidays are the ones affected the most, so book early to avoid disappointment.

Our Skills brand has an award-winning choice of breaks across Great Britain and Europe. We cover every type of adventure from luxury weekends, spa breaks and flower shows, through to tours of the highlights of Europe.

Family Friendly Holidays At CoachStyle we love to welcome families. Three and four bedded rooms can be requested on any of our holidays and child discounts will apply.

© Daniel Baggaley

Financial Security - You’re in Safe Hands..

The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018. Therefore, you will benefit from all EU rights applying to packages; Skills will be fully responsible for the proper performance of the package as a whole.

Additionally, as required by law, Skills have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that they become insolvent. Skills are members of the Bonded Coach Holiday Group of the Confederation of Passenger Transport UK Ltd. This is a government approved consumer protection scheme. This ensures that in relation to the coach package holidays described in this brochure (or website) that the clients’ monies are protected by a Bond which may be called upon in the unlikely event of the members Insolvency.

Clients are recommended to inspect the current membership certificate at our registered office or alternatively go to www.bch-uk.org or telephone 0207 240 3131 to confirm current membership.

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Holiday Planner

MARCH

DAYS PAGE

CITY BREAKS Sa 7 Sa 7 Fr 13 Sa 14 Sa 14 Sa 28 Sa 28

London Theatre Break Weekend 2 London Bargain Break Weekend 2 Ostend, Bruges & Ghent 4 Oxford’s Dreaming Spires & Blenheim Palace 2 Beverley Market & Historic York 2 London Theatre Break Weekend 2 London Bargain Break Weekend 2

9 11 15 15 15 9 11

THEMED BREAKS

JANUARY

DAYS PAGE

CITY BREAKS Sa 04 Sa 11 Sa 11 Sa 25

CoachStyle Party Break London Theatre Break Weekend London Bargain Break Weekend London Sales Shopper

2 2 2 2

10 9 11 13

2 2 2 4 3 2

8 10 12 12 12 12

2

13

THEMED BREAKS Sa 04 Sa 11 Sa 18 Fr 24 Sa 25 Sa 25 Sa 25

Our Choice London Museum District & Harry Potter Mystery Explorer Tour NEW Burns Night in the Scottish Borders Mini Cruise Party to Amsterdam Soul & Motown Party Night NEW Chinese New Year Celebrations in London Bargain Break in Torquay

FEBRUARY

4

12

DAYS PAGE

London Theatre Break Weekend London Bargain Break Weekend London Theatre Break Weekend London Bargain Break Weekend

2 2 2 2

9 11 9 11

3 2

13 10

4

13

THEMED BREAKS Fr 7 Sa 8 Th 13 Fr 14 Fr 14

Sa 15

Mo 17 Fr 21 Fr 28 Sa 29 Sa 29

Mystery Adventure London Museum District & Harry Potter NEW Disneyland Paris Featuring Paris Explorer Valentine’s in the Cotswolds with Cream Tea NEW Mini Cruise: Valentine’s Sailing to Romantic Bruges NEW Newcastle & Durham Valentine’s Weekend Our Choice Rhineland Carnivals NEW Mini Cruise: 60’s Murder Mystery Mystery Explorer Tours

3

14

3

14

2 5 5 3 2 2

14 8 13 14 14 12

4 2

12 14

COASTAL ESCAPES Fr 7 Sa 29

Bargain Break: Torquay Winter Warmer: York & Whitby

15 10 12 17 12

5 5 5 5 4 5 5 5

14 15 15 15 16 15 15 17

COASTAL ESCAPES Mo 9 Mo 9 Mo 16 Mo 16 Fr 20 Mo 23 Mo 23 Mo 23

NEW Spring Saver: Blackpool NEW Spring Saver: Isle of Wight NEW Spring Saver: Llandudno NEW Spring Saver: Weston-super-Mare Jewels of the North Yorkshire Coast NEW Spring Saver: Scarborough Spring Saver: Torquay Ilfracombe Explorer

APRIL

DAYS PAGE

Fr 10 Fr 10 Fr 10

NEW Easter Treat in Torbay A Welsh Easter NEW Easter Mystery Adventure

Sa 4 Sa 4 Sa 4 Sa 4 Fr 17 Sa 18 Sa 18

London Theatre Break Weekend London Bargain Break Weekend Chester & Chester Zoo Colourful Cotswolds & Glorious Bath Sights of Scotland London Theatre Break Weekend London Bargain Break Weekend

4 4 4

17 18 18

2 2 2 2 3 2 2

9 11 17 17 18 9 11

2 3 2 2 2 5 7

10 18 20 12 20 8 19

5 5 7 5

16 19 18 20

THEMED BREAKS Sa 11 Fr 17 Sa 18 Sa 25 Sa 25 Mo 27 Th 30

London Museum District & Harry Potter Keukenhof Gardens Bristol Zoo & Aquarium Mystery Explorer Tour Skipton Market Day & Harrogate Our Choice Rhine in Flames

COASTAL ESCAPES Mo 6 Mo 13 Sa 18 Mo 27

NEW St Ives & the South Cornish Coast Pearls of the Isle of Wight Torquay & the English Riviera Northumbria, Bamburgh & Holy Island

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4 2 2 3 2

CITY BREAKS

CITY BREAKS Sa 1 Sa 1 Sa 22 Sa 22

NEW 4* St Patrick’s Day Celebration Break London Museum District & Harry Potter Mystery Explorer Tour NEW Mini Cruise: ABBA & Queen Mystery Explorer

EASTER SPECIALS

COASTAL ESCAPES Fr 17

Mo 16 Sa 21 Sa 21 Fr 27 Sa 28

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Holiday Planner

JUNE

MAY

DAYS PAGE

CITY BREAKS Sa 9 Sa 9 Sa 16 Sa 23 Sa 23 Sa 23

London Theatre Break Weekend 2 London Bargain Break Weekend 2 Medieval York & Harrogate 2 London Theatre Break Weekend 2 London Bargain Break Weekend 2 Oxford’s Dreaming Spires & Blenheim Palace 2

9 11 20 9 11 15

DAYS PAGE

COASTAL ESCAPES CONTINUED Fr 12 Mo 15 Mo 15 Fr 26 Mo 29

Jewels of the North Yorkshire Coast Weymouth & the Wonders of Wessex Beautiful Bournemouth & the New Forest NEW Scarborough National Armed Forces NEW St Ives & the South Cornish Coast

4 5 5 3 5

16 21 21 24 16

THEMED BREAKS NEW Cambridge, Newmarket & National Stud

Mill Rythe Holiday Village NEW Durham Dales & Land of Prince Bishops Chartres Light Festival Featuring Rouen &

Monet’s Garden

Sa 16 Mystery Explorer Tour Mo 18 Our Choice Tu 19 Marvellous Rhine Valley Sa 23 Schools Out Legoland & Windsor Wed 27 Ostend at Anchor Sa 30 Beautiful Bath & Longleat Safari Park Sa 2

Mo 4 Mo 4 Wed 13

2 5 5

20 20 20

5 2 5 7 2 5 2

20 12 8 22 22 22 22

5 4 5 5 5

21 16 21 22 19

5 5

23 16

COASTAL ESCAPES Mo 11 Fr 15 Mo 18 Mo 18 Mo 25 Mo 25

Sa 30

Weymouth & the Wonders of West Sussex Jewels of the North Yorkshire Coast Beautiful Bournemouth & the New Forest NEW Cumbrian Coast & the Lake District Pearls of the Isle of Wight NEW Cream of Cornwall: Newquay, Padstow & Mevagissey NEW St Ives & the South Cornish Coast

JUNE

DAYS PAGE

CITY BREAKS Sa 6 Sa 6 Sa 20 Fr 26 Fr 26

London Theatre Break Weekend London Bargain Break Weekend Medieval York & Harrogate Sights of Scotland A Weekend at the Adelphi

2 2 2 3 3

9 11 20 18 27

3 2 5 3 2 2 5

23 10 23 23 12 17 24

5

23

THEMED BREAKS Fr 5 Sa 6 Mo 8 Fr 12 Sa 20 Sa 20 Mo 22

Taste of the Lakes: Cumbria & The Lake District London Museum District & Harry Potter Pontins - Sand Bay Holiday Park Monkey World Mystery Explorer Tour Colourful Cotswolds & Glorious Bath Rhine Valley & The Moselle

COASTAL ESCAPES Mo 8

NEW Blackpool & the Jewels of the North West

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JULY

DAYS PAGE

CITY BREAKS Sa 11 Sa 11 Fr 17 Sa 18 Sa 25 Sa 25

London Theatre Break Weekend London Bargain Break Weekend A Weekend at the Adelphi Skipton Market Day & Harrogate London Theatre Break Weekend London Bargain Break Weekend

2 2 3 2 2 2

9 11 27 20 9 11

3 2 5 5 2 2 5 5 3 3

25 12 25 24 12 14 20 24 23 27

4 5 5 7 5 5

16 26 26 18 27 19

5

27

THEMED BREAKS Fr 3 Sa 4 Mo 6 Sa 18 Sa 25 Sa 25 Su 26 Wed 29 Fr 31 Fr 31

NEW Sights of Snowdonia Mystery Explorer Loch Lomond & the Trossachs Rhine Valley & The Moselle Mystery Explorer Murder Mystery Northumbria, Alnwick & Bamburgh Rhine Valley & The Moselle Monkey World Royal Residences & Gardens

COASTAL ESCAPES Fr 3 Mo 13 Mo 13 Sa 18 Mo 20 Mo 27 We 29

Jewels of the North Yorkshire Coast Royal Brighton & the South Coast Llandudno & the Wonders of North Wales Torquay & the English Riviera Skegness & Lincolnshire Highlights Pearls of the Isle of Wight NEW Normandy’s Coastline: Le Harve, Honfleur & Etretat

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Holiday Planner

SEPTEMBER

AUGUST

DAYS PAGE

CITY BREAKS Sa 8 Sa 22

London Bargain Break Weekend Medieval York & Harrogate

2 2

11 27

2 7 3 2 2 2 2 2

22 19 23 27 10 27 22 12

4 4 5

27 27 24

3 2

28 14

5 5 7

16 19 21

5 4 5 7 5 5

27 16 26 18 27 20

2 2

9 29

3 5 5 2 2 2 2 3 5

25 23 29 29 12 17 29 23 29

2 2

20 29

5 5

21 22

THEMED BREAKS Sa 1 Th 6 Fr 7 Sa 8 Sa 8 Sa 15 Sa 15 Sa 22 Th 20

Beautiful Bath & Longleat Safari Park Rhine in Flames Taste of the Lakes: Cumbria & The Lake District Yorkshire Scarecrow Festival London Museum District & Harry Potter Yorkshire Scarecrow Festival Schools Out: Legoland & Windsor Treat Mystery Explorer Chartres Light Festival Featuring Rouen

Fr 21 Mo 24 Sa 29

Sa 29

Bournemouth Annual Summer Air Festival Rhine Valley & The Moselle NEW London & Notting Hill Carnival Bank Holiday Weekend Murder Mystery

& Monet’s Garden

COASTAL ESCAPES Mo 3 Mo 3 Mo 3 Sa 8

Fr 14 Mo 17 Sa 22 Mo 31 Mo 31

NEW St Ives & the South Cornish Coast Pearls of the Isle of Wight Beautiful Bournemouth & the New Forest NEW Normandy’s Coastline: Le Harve, Honfleur & Etretat

Jewels of the North Yorkshire Coast Llandudno & the Wonders of North Wales Torquay & the English Riviera Skegness & Lincolnshire Highlights Mill Rythe Holiday Village

SEPTEMBER

DAYS PAGE

COASTAL ESCAPES CONTINUED Mo 7 Mo 14 Mo 14 Mo 14 Mo 21 Mo 21 Mo 28 Mo 28 Mo 28

Newquay & the Atlantic Coast NEW St Ives & the South Cornish Coast Northumbria, Alnwick & Holy Island Royal Brighton & the South Coast Beautiful Bournemouth & the New Forest Llandudno & the Wonders of North Wales Pearls of the Isle of Wight Scarborough & the Yorkshire Coast Tenby & Wonderful South Wales

OCTOBER

5 5 5 5 5 5 5 8 5

28 16 20 26 21 26 19 30 30

DAYS PAGE

CITY BREAKS Sa 10

Beverley Market & York

2

15

A Taste of the Lakes: Cumbria & the Lake District 3 Blackpool Illuminations 2 Blackpool Illuminations 3 Mystery Explorer 2 The Marvellous Rhine Valley 7 Skipton Market Day & Harrogate 2 Blackpool Illuminations 2 Blackpool Illuminations 3 London Museum District & Harry Potter 2 Schools Out: Legoland & Windsor Treat 2

23 29 29 12 22 20 29 29 10 22

THEMED BREAKS Fr 2 Su 4 Fr 9 Sa 10 Su 11 Sa 17 Su 18 Fr 23 Sa 24 Sa 31

COASTAL ESCAPES Mon 5 NEW Cream of Cornwall: Newquay, Padstow

& Mevagissey Mon 19 NEW St Ives & the South Cornish Coast Mon 26 Babbacome & a Taste of Torquay

5 5 5

23 16 30

CITY BREAKS Sa 5 Sa 19

London Theatre Break Weekend Cardiff & Bristol - A Tale of Two Cities

THEMED BREAKS Fr 3 Mo 7 Th 10 Sa 12 Sa 12 Sa 19 Su 20 Fr 25 Th 24 Sa 26

Sa 26

NEW Sights of Snowdonia Pontins - Sand Bay Holiday Park Rhine in Flames London & Buckingham Palace Mystery Explorer Colourful Cotswolds & Glorious Bath Blackpool Illuminations Monkey World Rhineland Wine Festival NEW Cambridge, Newmarket & National Stud Tower of London & the Banqueting House

COASTAL ESCAPES Mo 7 Mo 7

Weymouth & the Wonders of Wessex NEW Cumbrian Coast & the Lake District

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Our Choice...

YOU CHOOSE WHEN YOU TRAVEL, WE CHOOSE YOUR DESTINATION!

Get a great holiday at a fraction of the usual price We guarantee your chosen departure date, the number of days you will be on holiday, plus that you will get return coach travel and a twin or double room on half board basis in a quality hotel with en suite rooms. As an added bonus you can also choose your departure point from; Arnold, Bulwell, Derby, Leicester, Loughborough, Mansfield or Nottingham.

HOW IT WORKS: We will contact you at least a fortnight before departure and tell you where you will be going on holiday. This may be from any of our great holiday products, Skills, Coachstyle or Laver Holidays. Your holiday destination may be in the beautiful British countryside or at a leading coastal resort.

DEPARTURE DATE

INCLUDES

DAYS

FROM

Sat 4 January

Return coach travel and overnight accommodation

2

£59.95

Mon 17 February

Return coach travel and overnight accommodation

5

£235

Mon 27 April

Return coach travel and overnight accommodation

5

£199

Mon 18 May

Return coach travel and overnight accommodation

5

£199

Remember, this is an OUR CHOICE product. If you wish to travel to a specific destination or type of destination then OUR CHOICE may not be suitable for you, and we recommend choosing a holiday from our great range of named destinations.

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LONDON THEATRE BREAK WEEKEND

We can add optional London Eye tickets!

Call for deta

ils

INCLUDES...

Return coach travel 1 night bed & breakfast Tickets to the matinee performance of your chosen show on Saturday Free time in London STAYING AT...

Federation House Hotel *** Leatherhead (A)

Our unrivalled Theatre Break packages mean you can experience a dazzling West End show in London for EVEN LESS! With our tailored coach packages, we take care of transport, theatre tickets and hotel. This mean’s there’s no waiting around and your break can start as soon as you step on board one of our comfortable vehicles!

Whilst in London explore the sights and sounds, visit the museums and galleries or have a wander down Oxford Street and buy out the shops! London combined with a theatre show guarantees a magical experience that’s not easily forgotten.

Day 1 – We travel to London to enjoy the matinee performance of your chosen theatre show! From Tina: The Tina Turner Musical and 9 to 5 The Musical to family favourites like Mary Poppins and Disney’s The Lion King.

After the show, there will be some free time to explore the multitude of dining

options in the capital before we journey to our overnight hotel.

Day 2 – After breakfast we return to London for some more free time before returning home. Why not stroll the South Bank and take in all the sights of the city?

For more dates & shows visit www.skills.co.uk. To request a Theatre Breaks leaflet call: 08456 66 55 44* Can’t find the show you’re looking for? We can book tickets to ANY show in London, on ANY of the dates featured!

DATE

SHOWS

Sat 11 January

The Federation House is a stunning award-winning venue with a large atrium area, a restaurant and a bar.

STAYING AT...

Courtyard by Marriott Luton Hotel **** (B)

Our contemporary hotel features a fitness centre and free Wi-Fi. All guestrooms come with a flat-screen TV and tea and coffee making facilities.

STAYING AT...

Novotel Stevenage **** (C)

Located by historic Knebworth House, our hotel offers spacious bedrooms with tea and coffee making facilities.

Single supplement £25 per person DAYS

STAYING AT

FROM

Matilda | Tina: The Tina Turner Musical

2

A

£125

Sat 1 February

Mamma Mia | Phantom of the Opera

2

A

£130

Sat 22 February

Mary Poppins | 9 to 5 |

2

B

£125

Sat 7 March

Wicked | Mary Poppins

2

A

£125

Sat 28 March

Mary Poppins | Thriller Live

2

A

£125

Sat 4 April

Les Miserables | Mary Poppins

2

A

£115

Sat 18 April

NEW

Pretty Woman the Musical | Matilda

2

A

£110

Sat 9 May

NEW

Hairspray the Musical

2

A

£165

Sat 23 May

Lion King | Wicked

2

B

£125

Sat 6 June

Mary Poppins

2

A

£115

Sat 11 July

NEW

Hairspray the Musical | NEW The Prince of Egypt

2

C

£110

Sat 25 July

NEW

Pretty Woman the Musical

2

A

£145

Sat 5 September

NEW

The Prince of Egypt

2

B

£110

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COACHSTYLE PARTY BREAK JOIN THE SKILLS TEAM

V

INCLUDES...

Return coach travel 1 night bed & breakfast Bucks Fizz pre-dinner reception Gala dinner with tea/coffee Party night with disco & dancing Free time in Liverpool

Party - Enjoying every song © Bernardbodo

Day 1 – This morning we travel straight to Liverpool. Our driver will drop you off at the iconic Royal Albert Dock, home to the Merseyside Maritime Museum, The Beatles Story and much more. Later, we’ll be collected and travel the short distance to our hotel for tonight’s party evening! On arrival to dinner enjoy a free Buck’s Fizz before our 3-course dinner, followed by a disco, which will have you dancing ‘All Night Long!’

The Adelphi Hotel *** Liverpool

Day 2 – After breakfast we will enjoy more free time in Liverpool. Our CoachStyle team will be available in the hotel foyer to discuss your 2020 travel plans and answer any questions you may have – they might even have the odd ‘special offer’ for you to bag a bargain!

We return home this afternoon.

DATE

STAYING AT...

Our Edwardian style hotel is perfectly located in the heart of Liverpool city centre.

DAYS

FROM

2

£75

Sat 4 January

Single supplement £15 per person

LONDON’S MUSEUM DISTRICTS & HARRY POTTER INCLUDES...

REDUCED CHILD PRICES

Return coach travel 1 night half board Free time in London Entrance into the Warner Bros.

Harry Potter Studios STAYING AT...

Jury’s Inn **** Watford Located in the centre of Watford our hotel offers spacious and stylish bedrooms with tea and coffee making facilities.

Novotel Stevenage **** 8th February only DATE

The Making of Harry Potter © Louise Smith

Day 1 – Once in London, our driver will drop you off in London’s Museum District, home to three of the world’s biggest museums – The Natural History Museum, the Victoria and Albert Museum and the Science Museum. If you’d rather visit somewhere else, then South Kensington tube station is a short walk away allowing you to explore the city at your own pace. Later, we’ll travel to our hotel.

Day 2 – After breakfast, we visit the Warner Bros Studio for our Harry Potter experience!

Discover never-before-seen props and go behind the scenes to see for yourself how the most successful film series of all time was brought to life!

Itinerary subject to change based on confirmed ticket allocation

10 CoachStyle - Autumn 2020 - V24.indd 10

DAYS

ADULT

CHILD

Sat 11 January

2

£139

£75*

Sat 8 February

2

£139

£75*

Sat 21 March

2

£139

£75*

Sat 11 April

2

£139

£75*

Sat 6 June

2

£139

£75*

Sat 8 August

2

£149

£75*

Sat 24 October

2

£139

£75*

Single supplement £20 per person *Limited discounts available

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D

NEW LONDON BARGAIN BREAK WEEKEND VALUE-FOR-MONEY

INCLUDES...

Westminster Parliament, Big Ben and the Thames with blue sky © Daniel Lange

Explore one of Europe’s most exciting cities – London! With prices THIS low it doesn’t matter whether you’re visiting for the first time, celebrating a special occasion or just getting away from it all, our capital always amazes with iconic buildings, unparalled attractions and a choice of places to eat, drink and have fun!

Day 1 – When we arrive in London our driver will drop you off in a central location, from here you can explore the city in your own time. London’s iconic skyline is sparkling with royal landmarks such as Buckingham Palace, Kensington Palace, Westminster Abbey and the Tower of London and dotted with striking modern additions including The Gherkin and The Shard. Later, we’ll travel to our hotel.

Day 2 – Enjoy some more free time in London this morning before we return home later today.

Optional London Eye Add flights on the Coca-Cola London Eye with all departures from February onwards for £27 adult and £22 under 16’s. Please call us for details.

Return coach travel 1 night bed & breakfast Free time in London DATE

DAYS

STAYING AT

FROM

Sat 11 January

2

A

£79

Sat 1 February

2

A

£79

Sat 22 February

2

B

£79

Sat 7 March

2

A

£79

Sat 28 March

2

A

£79

Sat 4 April

2

A

£79

Sat 18 April

2

A

£79

Sat 9 May

2

A

£79

Sat 23 May

2

B

£79

Sat 6 June

2

A

£79

Sat 11 July

2

C

£79

Sat 25 July

2

A

£79

Sat 8 August

2

B

£79

Single supplement £25 per person

STAYING AT...

STAYING AT...

STAYING AT...

Federation House Hotel *** Leatherhead (A)

Courtyard by Marriott Luton Hotel **** (B)

Novotel Stevenage **** (C)

The Federation House is a stunning award-winning venue with 55 air-conditioned bedrooms and a large atrium area with a restaurant and a bar.

Our contemporary hotel features a fitness centre and free Wi-Fi. All guestrooms come with a flatscreen TV and tea and coffee making facilities.

Located by historic Knebworth House, our hotel offers spacious bedrooms with tea and coffee making facilities.

*

*

*

*

*

*

*

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MYSTERY EXPLORER TOURS

INCLUDES...

Return coach travel 1 night half board Visits to two different destinations

SELL OUT TOUR

STAYING AT...

Secret Hotel ** DATE

Couple holding hands © Jacoblund

DAYS

FROM

Sat 18 January

2

£67.50

Sat 29 February

2

£67.50

Sat 21 March

2

£77.50

Sat 28 March

2

£69.95

Sat 25 April

2

£69.95

Sat 16 May

2

£69.95

Sat 20 June

2

£79.95

Sat 4 July

2

£79.95

Our sell-out break includes the same great benefits of a CoachStyle holiday – comfortable travel, lots of free time plus breakfast and evening meals, but at an unbelievable price!

Make the most of this AMAZING deal and leave the destination up to us! You’ll find out where you’re going on the day of departure then, sit back and relax!

Sat 25 July

2

£79.95

Sat 22 August

2

£79.95

Day 1 – This morning we travel to our mystery location with comfort breaks along the way.

Sat 12 September

2

£79.95

Sat 10 October

2

£69.95

Day 2 – After breakfast we will take you to another destination; the seaside? A big city?

Or an attraction? Who knows! After some free time, we return home.

BARGAIN BREAK - TORQUAY

RE

Single supplement £20 per person

NEW BURNS NIGHT IN THE SCOTTISH BORDERS

HOTEL ENTERTAINMENT

FR Fri 17 January | Fri 7 February | 4 days from £119

Fri 24 January | 4 days from £185

INCLUDES: Return coach travel: 3 nights half board at The Anchorage Hotel ** Babbacombe: Hotel entertainment on 2 nights: Visits to Exeter & Torquay: Optional excursion to Sidmouth additional £10

INCLUDES: Return coach travel: 3 nights half board at Adamton Country House Hotel *** Prestwick: Burn’s Night celebration: Visits to Gretna Green, Glasgow, Loch Lomond, the Trossachs and Carlisle

MINI CRUISE PARTY TO AMSTERDAM

SOUL & MOTOWN PARTY NIGHT

JOIN THE SKILLS TEAM

Sat 25 January | 3 days from £149 INCLUDES: Return ferry sailings: 2 nights cabin accommodation: Buffet breakfast & buffet dinner: Skills promotional event with tea/coffee and Danish pastries: Live entertainment on board: Free time in Amsterdam with optional canal cruise £17 (please enquire at the time of booking)

12 CoachStyle - Autumn 2020 - V24.indd 12

Sat 25 January | 2 days from £95 INCLUDES: Return coach travel: 1 night half board at The Dubrovnik Hotel *** Bradford: Soul & Motown tribute party night with live singer and disco: Free time in Leeds & York

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK 26/09/2019 10:28:43

Chinese New Year Celebrations NEW in London (or London Sales Shopper)

Mystery Adventure Tours

Sat 25 January | 2 days from £69

Fri 7 February | 3 days from £115

INCLUDES: Return coach travel: 1 night bed & breakfast at Novotel Stevenage ****: Free time in London to enjoy the Chinese New Year Parade

INCLUDES: Return coach travel: 2 nights half board accommodation at a mystery hotel: Mystery visits & free time

NEW

DISNEYLAND® PARIS FEATURING PARIS EXPLORER INCLUDES...

REDUCED CHILD PRICES

Return Channel crossing Coach travel throughout 3 nights bed & breakfast Disneyland® Paris 1-day mini ticket Free time in Paris STAYING AT...

Hotel Novotel Paris Créteil le Lac **** Situated alongside Creteil Lake, our hotel has a restaurant, bar and a swimming pool. Paris can be reached directly, via Metro line 8.

© Disneyland® Paris

Day 1 – Sit back and relax as we travel to our hotel in Paris.

Day 2 – Today there are countless amazing experiences for guests of all ages as we travel to Disneyland® Paris. Set off on thrilling adventures with attractions like Big Thunder Mountain; soak up the magic of seeing all your favourite characters in Disney Stars on Parade and gaze in awe at the spectacular Disney Illuminations show as it rounds off a perfect day.

Day 3 – After breakfast we travel to Paris. You will be dropped off near the Eiffel Tower, the most visited attraction! Why not take a cruise on the River Seine and visit the Mona Lisa at the Lourve?

Day 4 – We retrace our footsteps back home.

DATE

Thu 13 February

DAYS

4

ADULT FROM

CHILD FROM

£309 £189*

Single supplement £99 per person *Based on 1 child sharing a room with 2 adults. Aged between 2 - 15

RHINELAND CARNIVALS INCLUDES...

FREE BAR ON 3 NIGHTS

Return Channel crossing Coach travel throughout 4 nights half board Welcome Schnapps wine tasting 1 hour free bar on 3 nights 2 nights entertainment (fancy dress & dancing)

Visits to the carnivals in Bad-Salzig, Osterspai & Koblenz STAYING AT...

The Hotel Wagner *** Kamp Bornhofen Carnival Horses © JerryX

Day 1 – We travel to our hotel.

Day 2 – We visit Bad Salzig for the much-loved parade, which will fill the streets with colourful costumes, fun music and dancing.

Day 3 – Today we head to the picturesque town of Osterspai where you can explore the many well-kept half-timbered houses before enjoying the carnival atmosphere.

Day 4 – We visit Koblenz for free time. Renowned for its spectacular carnivals (which have been held here since the 13th century), today there is a huge parade, which draws spectators from all around the world to witness marching bands, dancers and floats which parade through the streets!

Day 5 – We retrace our footsteps back home.

You are assured of a warm welcome at the family run Hotel Wagner! This hotel is a long standing favourite amongst our customers.

Tour is unsuitable for limited mobility.

DATE

Fri 21 February

FROM

5

£279

Single supplement £39 per person

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK CoachStyle - Autumn 2020 - V24.indd 13

DAYS

13 26/09/2019 10:28:45

VALENTINES IN THE COTSWOLDS WITH CREAM TEA

Fri 14 February | 3 days from £149.95

NEW NEWCASTLE & DURHAM VALENTINE’S WEEKEND

Sat 15 February | 2 days from £75

INCLUDES: Return coach travel: 2 nights half board at Holiday Inn *** Swindon: Cream Tea in Bourton-on-the-Water: Visits to Gloucester, Bourtonon-the-Water, Broadway & Cheltenham

INCLUDES: Return coach travel: 1 night half board at Holiday Inn *** Washington: Free time in Newcastle & Durham

NEW MINI CRUISE: VALENTINES SAILING TO

ROMANTIC BRUGES

WINTER WARMER FEATURING YORK & WHITBY

HO Sat 14 February | 3 days from £149

Sat 29 February | 2 days from £69.95

INCLUDES: Return ferry sailing: 2 nights cabin accommodation: Live entertainment on board: Coach travel throughout: Free time in Bruges

INCLUDES: Return coach travel: 1 night half board at Sporting Lodge **** Middlesbrough: Free time in York & Whitby

Murder Mystery

Spring Saver: Blackpool

Sat 29 February | Sat 25 July | Sat 29 August | 2 days from £89

Mon 9 March| 5 days from £165

INCLUDES: Return coach travel: 1 night half board at The Dubrovnik Hotel Bradford: Themed entertainment with dinner: Free time in Leeds & York

INCLUDES: Return coach travel: 4 nights half board: Excursion to Morecombe: Free time in Blackpool: *Optional excursion to the Lake District £10 per person

NEW MINI CRUISE: 60’S INCLUDES...

FREE TIME IN BRUGES

Return overnight sailing 2 nights cabin accommodation 60’s entertainment Coach travel throughout Free time in Bruges STAYING AT...

P&O Ferry cruise Our P&O mini cruise offer a comfortable and enjoyable journey with bars, restaurants, a casino, shops and a fabulous Show Lounge.

60’s Mini Cruise © P&O Cruises

Day 1 – We travel to Hull where we meet our cruise ferry and after settling into your cabin, you are free to enjoy the swingin’ entertainment as we celebrate the 60’s. With musical tributes to The Rolling Stones, The Beatles, The Who and many more one things for sure this new mini cruise is gonna be groovy!

Day 2 – Today we will visit Bruges for free time. The fairy-tale medieval city famous for its canals, chocolate and lace is sure to capture a special place in your heart.

Day 3 – We retrace our footsteps home.

14 CoachStyle - Autumn 2020 - V24.indd 14

DATE

Fri 28 February

DAYS

FROM

3

£149

Additional supplements Outside cabin per person Outside cabin (single supplement) Low berth per person Meal supplement (2 x buffet dinner, 2 x buffet breakfast)

= £15 = £59 per person = £19 = £69 per person

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK 26/09/2019 10:28:49

NEW Spring Saver: Isle of Wight

Beverley Market & York

Mon 9 March| 5 days from £210 INCLUDES: Return coach travel: 4 nights half board: Free time in Sandown: Visit to Ryde: *Optional island tour - Alum Bay, The Needles, Godshill & Shanklin £10 per person

Sat 14 March| Sat 10 October | 2 days from £79.95

OXFORD’S DREAMING SPIRES & BLENHEIM PALACE

OSTEND, BRUGES & GHENT

INCLUDES: Return coach travel: 1 night half board at Royal Hull Hotel ***: Free time in Beverley & York

Sat 14 March | Sat 23 May | 2 days from £99.95

Fri 13 March | 4 days from £239

INCLUDES: Return coach travel: 1 night half board at Holiday Inn *** Swindon: Admission into Blenheim Palace & Gardens: Free time in Oxford

INCLUDES: Return Channel crossing: Coach travel throughout: 3 nights bed & breakfast at the Hotel Alfa Inn ***: Free time in Bruges, Ostend & Ghent

NEW

4* ST PATRICK’S DAY CELEBRATION BREAK INCLUDES...

HOTEL ENTERTAINMENT

Return coach travel Return ferry sailings 3 nights half board Hotel entertainment on one night Spa discounts available (please call for more information)

Excursion to Dublin, Athlone & Galway STAYING AT...

Bloomfield House Hotel Leisure Club & Spa **** Ireland Our family run hotel is situated in an idyllic setting overlooking Lough Ennell, nestled in rolling countryside amidst acres of rich parkland and lofty trees.

Group of Friends Celebrating St Patrick’s Day © Lordn

Day 1 – We travel to our hotel.

Day 2 – Today we visit Dublin to experience the city’s St Patrick’s Day celebrations including the opportunity to see the world-famous parade starting at midday. We return to the hotel for dinner followed by an evening of live musical entertainment.

DATE DAYS Day 3 – After breakfast we visit Athlone where the castle is a major attraction and features Mon 16 March 4 a visitor centre. We then visit Galway, known for its friendly people and charming streets.

Day 4 – After breakfast we return home.

Single supplement £60 per person

NEW Spring Saver: Llandudno Mon 16 March| 5 days from £185 INCLUDES: Return coach travel: 4 nights half board: Excursion to the Isle of Anglesey: Free time in Llandudno: Optional excursion to Snowdonia National Park £10 per person

NEW Spring Saver: Scarborough

£275

NEW Spring Saver: Weston-super-Mare Mon 16 March| 5 days from £199 INCLUDES: Return coach travel: 4 nights half board: Excursion to Burnham-on-Sea: Free time in Westonsuper-Mare: Optional excursion to Bath £10 per person

Spring Saver: Torquay

Mon 23 March| 5 days from £189

Mon 23 March| 5 days from £179

INCLUDES: Return coach travel: 4 nights half board: Excursion to Bridlington: Free time in Scarborough: Optional excursion to Whitby £10 per person

INCLUDES: Return coach travel: 4 nights half board: Excursions to Sidmouth & Exmouth: Free time in Torquay: Optional excursion to Exeter £10 per person

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK CoachStyle - Autumn 2020 - V24.indd 15

FROM

15 26/09/2019 10:28:55

JEWELS OF THE NORTH YORKSHIRE COAST: SCARBOROUGH, WHITBY & BRIDLINGTON

INCLUDES...

Return coach travel 3 nights half board Excursions to Whitby & Bridlington Free time in Scarborough

HO

STAYING AT...

Delmont Hotel ** Scarborough This family-run hotel is located close to the old town and harbour.

DATE

Scarborough © Cloud77

Day 1 – We travel to our hotel in Scarborough with a comfort break along the way.

Day 2 – We travel to Whitby, one of the northeast coast’s best-loved seaside towns!

Day 3 – We visit bright and breezy Bridlington, home to miles of sandy beaches, an awardwinning promenade and historic harbour.

Day 4 – Enjoy free time in Scarborough before we return home. Perhaps wander down to Peasholm Park Island, an Oriental themed park with beautiful gardens and a boating lake.

NEW

DAYS

FROM

Fri 20 March

4

£149.95

Fri 15 May

4

£179.95

Fri 12 June

4

£189.95

Fri 3 July

4

£189.95

Fri 14 August

4

£189.95

Child discounts available on request.

Single supplement £80 per person

ST IVES & THE SOUTH CORNISH COAST

NO SINGLE SUPPLEMENT

INCLUDES...

Return coach travel half board accommodation Excursions to Falmouth & Penzance Visit to Land’s End Free time in St Ives Free time in Padstow (7 days only) STAYING AT...

St Ives Bay, Cornwall © Vivvi Smak

St Merryn St Ives

Day 1 – We travel to St Ives with comfort stops en-route.

Day 2 – We visit Falmouth for free time. Today you could visit the peaceful “Queen Mary Gardens” and “Gyllyngdune Gardens” or head to the beach, the choice is yours!

Day 3 – Enjoy free time in St Ives, one of Cornwall’s most famous destinations! Tate St Ives features a range of modern art exhibitions and for those interested in history St Ives Museum is a must. If the weather’s nice head to the beach where you can enjoy boat trips and walking tours.

Day 4 – After breakfast we visit Land’s End, mainland Britain’s most southwesterly point for a short photo opportunity before travelling to Penzance – famous for its Pirates – where we will enjoy the rest of the day. Penzance is a historic port, made even more unique by the sight of St Michael’s Mount out to sea. Wander the town’s streets and you’ll come across the fabulously decorated Egyptian House and the statue of local hero Sir Humphry Davy.

Day 5 (7-day tour) – We visit Padstow, a charming working fishing port surrounded by glorious beaches.

Day 6 (7-day tour) – Enjoy time at leisure in St Ives.

FINAL DAY – We return home.

16 CoachStyle - Autumn 2020 - V24.indd 16

Our family-run hotel enjoys spacious gardens with 9-hole putting green. Rooms are tastefully furnished and have central heating.

DATE

DAYS

FROM

Mon 6 April

5

£235

Sat 30 May

7

£379.95

Mon 29 June

5

£299

Mon 3 August

5

£299

Mon 14 September

5

£285

Mon 19 October

5

£269.95

Child discounts available on request.

Early bookers pay no single supplement

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK 26/09/2019 10:28:57

F

ILFRACOMBE EXPLORER

CHARMING CHESTER & CHESTER ZOO

HOTEL ENTERTAINMENT

Mon 23 March | 5 days from £229 INCLUDES: Return coach travel: 4 nights half board at The Osborne Hotel *** Ilfracombe: Hotel entertainment: Visits to Exmoor National Park (Simonsbath, Exford and Dunster), Lynton & Lynmouth & Barnstaple: Free time in Ilfracombe

NEW

Sat 4 April | 2 days from £99 INCLUDES: Return coach travel: 1 night half board at Daresbury Park Hotel & Spa ****: Entrance into Chester Zoo: Free time in Chester

MINI CRUISE: ABBA & QUEEN INCLUDES...

FREE TIME IN BRUGES

Return overnight sailing 2 nights cabin accommodation Tributes to both ABBA & Queen Coach travel throughout Free time in Bruges STAYING AT...

P&O Ferry cruise Our P&O mini cruise offer a comfortable and enjoyable journey every time you travel, with bars, restaurants, a casino, shops and a fabulous Show Lounge – there is always plenty on board to keep you entertained!

DATE

ABBA Tribute © P&O Cruises

Day 1 – We travel to Hull where we meet our cruise ferry and after settling into your cabin, you are free to enjoy the entertainment and facilities on board.

Day 2 – Today we will visit Bruges for free time. Designated as a UNESCO World Heritage Site, the fairy-tale medieval city is sure to capture a special place in your heart. Tonight, there will be another evening of entertainment from our ABBA and Queen tribute acts.

Day 3 – We retrace our footsteps home.

COLOURFUL COTSWOLDS & GLORIOUS BATH

DAYS

FROM

3

£149

Fri 27 March Additional supplements

Outside cabin per person Outside cabin (single supplement) Low berth per person Meal supplement (2 x buffet dinner, 2 x buffet breakfast)

= £15 = £59 per person = £19 = £69 per person

NEW EASTER TREAT IN TORBAY FREE EASTER EGG

Sat 4 April | Sat 20 June | Sat 19 September | 2 days from £79 INCLUDES: Return coach travel: 1 night half board at Holiday Inn *** Swindon: Visits to Broadway, Stow-on-the-Wold, Bourton-on-the-Water & Bath

Fri 10 April | 4 days from £179.95 INCLUDES: Return coach travel: 3 nights half board at Anchorage Hotel ** Babbacombe: Easter egg for every guest: Visit to Exeter: Free time in Babbacombe

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK CoachStyle - Autumn 2020 - V24.indd 17

17 26/09/2019 10:29:02

Easter Mystery Explorer

Keukenhof Gardens Mini Cruise

Fri 10 April | 4 days from £179.95

Fri 17 April | 3 days from £189

INCLUDES: Return coach travel: 3 nights half board accommodation: Easter egg for every passenger: Two excursions plus free time

INCLUDES: Return ferry sailing: 2 nights cabin accommodation: Entertainment on board: Admission into Keukenhof Gardens

A WELSH EASTER

SIGHTS OF SCOTLAND

NO

HOTEL ENTERTAINMENT

FREE EASTER EGG

Fri 10 April | 4 days from £199

Fri 17 April | Fri 26 June | 3 days from £139.95

INCLUDES: Return coach travel: 3 nights half board at The Chatsworth House Hotel ** Llandudno: Easter egg for each passenger: Visits to Chester, the Isle of Anglesey, Snowdonia National Park, Llanberis, Betws-yCoed & Conwy: Free time in Llandudno

INCLUDES: Return coach travel: 2 nights half board at Rob Roy Hotel *** Aberfoyle: Hotel entertainment on one night: Excursions to Gretna Green, Edinburgh & Stirling

TORQUAY & THE ENGLISH RIVIERA INCLUDES...

NO SINGLE SUPPLEMENT

Return coach travel 6 nights half board Excursions to Sidmouth, Exmouth, Dartmouth, Brixham, Paignton & Exeter Free time in Torquay STAYING AT...

Seascape Hotel *** Torquay Centrally positioned in Torquay, our hotel offers a restaurant with a terrace, a lounge and free Wi-Fi for guests to enjoy.

Please note: The Hotel provides a lift to all floors in the main building only.

Torquay Inner Harbor © Fotomicar

Day 1 – This morning we travel to the award-winning Seascape Hotel in Torquay.

Day 2 – Enjoy free time in Sidmouth, one of Devon’s prettiest resorts and Exmouth, a lively town with a vibrant shopping centre.

Day 3 – Discover Torquay in your own time today. Why not take a scenic walk along the pier and promenade and visit the Royal Terrace Gardens, where you can enjoy the amazing sea views across Torbay.

Day 4 – We visit the historic naval town of Dartmouth, rich with maritime heritage, and Brixham, star of the recent TV documentary ‘Fish Town’.

Day 5 – We take you to Paignton famous for Paignton Zoo, for free time.

Day 6 – Visit Exeter the capital city of Devon! Explore the magnificent cathedral, which dates to Norman times or take advantage of Exeter’s stylish boutiques.

Day 7 – We make our return journey home.

DATE

DAYS

FROM

Sat 18 April

7

£295

Sat 18 July

7

£359

Sat 22 August

7

£359

Early bookers pay no single supplement

18 CoachStyle - Autumn 2020 - V24.indd 18

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK 26/09/2019 10:29:07

FRE

PEARLS OF ISLE OF WIGHT INCLUDES...

NO SINGLE SUPPLEMENT

Return coach travel Return ferry sailings 4 nights half board Free time in Ryde & Sandown Island Tour with stops at Alum Bay, Godshill and Shanklin Village STAYING AT...

The Royal Pier Hotel ** Sandown Boasting a seafront location our hotel features an indoor heated pool, 2 bars and Wi-Fi. (Lift to all main floors)

The Needles, Isle Of Wight © Manaemedia

Day 1 – Today we set sail to the Isle of Wight and travel to The Royal Pier Hotel in Sandown.

Day 2 – We take a tour of the island by coach. Don’t forget your camera, as we visit some of the islands most iconic places including Alum Bay, with its view of The Needles and the pretty villages of Godshill and Shanklin.

Day 3 – Enjoy free time in Sandown, the town famed for its long stretches of golden sandy beaches and its traditional British seafront and pier.

Day 4 – We visit the waterfront town of Ryde for free time. Ryde is the main town on the island and boasts a delightful promenade, sandy beach and bustling port.

Day 5 – After breakfast we retrace our footsteps home.

Child reductions available, please ask for details

DATE

DAYS

FROM

Mon 13 April

5

£229.95

Mon 25 May

5

£280

Mon 27 July

5

£285

Mon 3 August

5

£285

Mon 28 September

5

£275

Early bookers pay no single supplement

THE RHINE IN FLAMES INCLUDES...

FREE BAR ON 3 NIGHTS*

Coach travel throughout 6 nights half board Welcome schnapps 1 hour free bar on 3 nights 2 nights entertainment Visit to Bonn for the event Excursions to Cochem, Boppard, Rudesheim, Wiesbaden & Worms Free time in Kamp-Bornhofen *Optional excursion to Koblenz £30 per person

Includes a river cruise to Braubach + cable cars + entrance to the Ehrenbreistein fortress

STAYING AT...

The Hotel Wagner *** Kamp Bornhofen Rhein in Flammen (Rhine in Flames) © EKH-Pictures

Day 1 – We travel to Kamp-Bornhofen with comfort breaks en route.

Day 2 – Enjoy free time to explore Kamp-Bornhofen. Today you can choose to join us for an optional visit to Koblenz one of the most beautiful and oldest towns in Germany.*

You are assured of a warm welcome at The family run Hotel Wagner! This hotel is a long standing favourite amongst our customers.

Day 3 – This afternoon we have an early dinner before travelling to Bonn to witness the electrifying Rhine in Flames. Due to the nature of this excursion we recommend bringing blankets, so you can relax whilst watching the firework displays. (Late arrival back at the hotel).

Day 4 – This afternoon we travel to Cochem a town of half-timbered houses and medieval castles. We also visit Boppard, the biggest wine-growing centre in the Middle Rhine.

Day 5 – We visit Rudesheim for free time. Rudesheim is a picturesque winemaking town

DAYS

FROM

Thu 30 April

7

£399

Day 6 – This morning we visit Worms, one of Germany’s oldest cities.

Thu 6 August

7

£399

Day 7 – We retrace our footsteps back home.

Single supplement £59 per person

(most famous for its production of Asbach Brandy that has been in production since 1892).

Later, we visit Wiesbaden, one of Europe’s oldest spa towns.

DATE

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK CoachStyle - Autumn 2020 - V24.indd 19

19 26/09/2019 10:29:09

BRISTOL ZOO & AQUARIUM

Skipton Market day & Harrogate Sat 25 April | Sat 18 July | Sat 17 October | 2 days from £69.95

INCLUDES: Return coach travel: 1 night half board: Free time in Skipton & Harrogate

NORTHUMBRIA, BAMBURGH & HOLY ISLAND

Sat 18 April | 2 days from £115 INCLUDES: Return coach travel: 1 night half board at Holiday Inn Newport ***: Entrance into Bristol Aquarium: Admission into Bristol Zoo Child discounts available on request.

NEW CAMBRIDGE, NEWMARKET &

THE NATIONAL STUD

Mon 27 April | Sun 26 July | Mon 14 September | 5 days from £249 INCLUDES: Return coach travel: 4 nights half board at Holiday Inn Washington ***: Visits to York, Bamburgh, Holy Island (tides dependent), Alnwick, Seaham & Durham: Scenic drive along the Durham Heritage Coast

NEW

DURHAM DALES & LAND OF PRINCE BISHOPS

NO Sat 2 May | Sat 26 September | 2 days from £95 INCLUDES: Return coach travel: 1 night half board: Guided tour of the National Stud at Newmarket: Free time in Cambridge

MILL RYTHE HOLIDAY VILLAGE

Sat 4 May | 3 days from £245 INCLUDES: Return coach travel: 4 nights half board at Sporting Lodge Middlesbrough ***: Free use of the hotel’s leisure facilities: Visits to York & Durham: Admission into Beamish Living Museum of the North: Excursion to the Durham Dales with visits to Barnard Castle & Bishop Auckland

HOTEL ENTERTAINMENT

CHARTRES LIGHT FESTIVAL FEATURING ROUEN & MONET’S GARDEN

Mon 4 May | Mon 31 August | 5 days from £215 INCLUDES: Return coach travel: 4 nights half board: Golden Age variety themed entertainment: Daytime activity schedule: Visits to Chichester & Portsmouth

Medieval York & Harrogate Sat 16 May |Sat 20 June | 2 days from £69.95 INCLUDES: Return coach travel: 1 night half board: Free time in Harrogate & York

20 CoachStyle - Autumn 2020 - V24.indd 20

Wed 13 May | 5 days from £339 INCLUDES: Return Return Channel crossing: Coach travel throughout 4 nights bed & breakfast at Ibis Chartres Centre Cathedrale ****: Admission into Monet’s Garden: Free time in Chartres: Visits to Rouen, Giverny & Evreux: Optional excursion to Versailles Palace £30 per person. min num required.

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK 26/09/2019 10:29:13

WEYMOUTH & THE WONDERS OF WESSEX

INCLUDES...

Return coach travel 4 nights half board Excursions to Dorchester on market day & Poole Free time in Weymouth STAYING AT...

HOTEL TBC Your hotel will be carefully selected at a standard of 3-star or above.

Weymouth © Tony Wiles

Day 1 – We begin our journey to Weymouth with comfort stops along the way.

Day 2 – During your free day in Weymouth, you can do as much or as little as you like. The sleepy fishing harbour, award winning Blue Flag beaches and busy town centre combine to ensure a perfect day in resort.

Day 3 – After a hearty breakfast, we visit Dorchester on market day. Enjoy the colourful stalls of a typical English market which sells selling an assortment of locally produced food, clothing, crafts and plants.

Day 4 – After breakfast we travel to Poole, home of Europe’s largest natural harbour. Relax on the three miles of award-winning beaches, visit the old town an enjoy the bustling quayside.

Day 5 – We return home to the East Midlands.

BEAUTIFUL BOURNEMOUTH & THE NEW FOREST NO SINGLE SUPPLEMENT

DATE

DAYS

FROM

Mon 11 May

5

£245

Mon 15 June

5

£265

Mon 7 September

5

£265

Single supplements are available on request

INCLUDES...

Return coach travel 4/6 nights half board accommodation Visit to Salisbury Admission into Blue Pool with cream tea Scenic drive through the New Forest National Park with stops in Lyndhurst & Burley Free time in Bournemouth STAYING AT...

Hotel Riviera By The Sea Bournemouth ** The Hotel Riviera By The Sea is a friendly, family-run hotel, offering excellent cuisine and comfortable surroundings with high quality and standards of service.

Bournemouth beach © Allou

Day 1 – This morning we travel to Bournemouth.

Day 2 – After breakfast, we take you on a scenic tour through the New Forest, famous for its wild ponies. During the day we’ll be stopping in the pretty villages of Lyndhurst & Burley.

Day 3 – Bournemouth is a vibrant and colourful, all year-round resort, scattered with great things to do and top family attractions. Today why not enjoy a peaceful walk around Bournemouth Gardens or enjoy a little time on the beaches?

Day 4 – Today we visit Salisbury for free time. Known as the “City in the Countryside”, Salisbury was recently named one of the World’s Top 10 Cities to visit by Lonely Planet.

Day 5 (7-day tour) – Enjoy a day at leisure.

Day 6 (7-day tour) – After breakfast we visit Weymouth, one of the Britain’s most beautiful seaside resorts with one of the warmest climates. This afternoon we travel to Lulworth Cove, where the beautiful white pebble beaches and crystal waters make it a popular destination all year round.

FINAL DAY – We return home.

DATE

DAYS

FROM

Mon 18 May

5

£259

Mon 15 June

5

£265

Mon 3 August

7

£399.95

Mon 21 September

5

£249

Child discounts available on request.

Early bookers pay no single supplement

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK CoachStyle - Autumn 2020 - V24.indd 21

21 26/09/2019 10:29:16

NEW CUMBRIAN COAST & THE LAKE DISTRICT

INCLUDES...

Return coach travel 4 nights half board Visits to Ambleside, Bowness-OnWindermere, Penrith, Carlisle, Keswick & Whitehaven

NO

STAYING AT...

Summergrove Halls *** Whitehaven Our hotel’s facilities include a terrace restaurant/bar and mini shop. The bedrooms have TV, beverage tray and Wi-Fi. Windermere Lake, The Lakes District National Park © Acceleratorhams

Day 1 – We travel to our hotel with a visit to Ambleside en route.

Day 2 – This morning we visit the nearby Georgian town of Whitehaven on market day.

Situated on the west coast of Cumbria, with its 17th century harbour it is today one of the official 51 Gem towns of England. We return to the hotel for the afternoon at leisure.

Day 3 – A leisurely start this morning. This afternoon we take you to Bowness-on-Windermere, located on the edge of England’s largest and most impressive lake for free time.

Day 4 – This morning we visit Keswick, the most northerly of the Lake District’s major towns.

Why not explore the many independent shops that offer antiques, books, paintings, pottery and locally produced food and drink. We spend this afternoon in Carlisle.

Day 5 – We travel to Penrith to explore the excellent blend of traditional and sophisticated shops, and soak up the atmosphere, enjoy the rustic cafes and browse the galleries of this former capital of the lakes.

THE MARVELLOUS RHINE VALLEY

DATE

DAYS

FROM

Mon 18 May

5

£275

Mon 7 September

5

£275

Single supplements are available on request

SCHOOLS OUT LEGOLAND & WINDSOR TREAT

HO

Tue 19 May | Sun 11 October | 7 days from £369 INCLUDES: Return coach travel: 4 nights half board at The Hotel Wagner ***: 2 nights cabin accommodation (DFDS Seaways): Welcome schnapps: 2 nights entertainment at hotel: Visit to Emmerich, Cochem, Boppard, Koblenz & Braubach: Optional Rhine Cruise to Rudesheim £40 per person

Sat 23 May | Sat 15 August | Sat 31 October | 2 days from £129 INCLUDES: Return coach travel: 1 night half board at Jurys Inn Watford ****: Free time in Windsor: Entry to Legoland Child discounts available on request.

BEAUTIFUL BATH & LONGLEAT SAFARI PARK

OSTEND AT ANCHOR

HO

Wed 27 May | 5 days from £339 INCLUDES: Return Channel crossing: Coach travel throughout: 4 nights bed & breakfast at Hotel Ter Streep ***: Excursions to Bruges & Ypres: Free time in Ostend during the event

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Sat 30 May | Sat 1 August | 2 days from £115 INCLUDES: Return coach travel: 1 night half board at Holiday Inn Swindon ***: Admission into Longleat Safari Park: Free time in Bath Child discounts available on request.

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK 26/09/2019 10:29:19

T

NEW

CREAM OF CORNWALL: NEWQUAY, PADSTOW & MEVAGISSEY INCLUDES...

Return coach travel 4 nights half board Free time in Newquay Visits to Padstow, Fowey & Mevagissey

NO SINGLE SUPPLEMENT

STAYING AT...

Godolphin Arms Hotel *** Newquay Our hotel is ideally situated a short distance from Newquay’s beach and town centre. The lounge bar hosts frequent live entertainment and offers a variety of drinks.

Boats in Padstow, Cornwall © Tsafreer

Day 1 – We travel to Newquay with comfort breaks along the way.

Day 2 – After breakfast we visit Padstow for free time. This charming fishing port and beach resort is renowned as a foodie destination, thanks to local celebrity chef Rick Stein.

Day 3 – Enjoy free time in Newquay voted one of the nation’s favourite seaside resorts. The town has plenty of attractions to keep everyone entertained all year round.

Day 4 – Today we enjoy free time in Fowey & Mevagissey. Set in an Area of Outstanding Natural Beauty, Fowey is home to small, independent shops and Mevagissey is a village and fishing port where the distinctive twin harbour provides a haven for boats.

Day 5 – After breakfast we retrace our footsteps home.

TASTE OF THE LAKES: CUMBRIA & THE LAKE DISTRICT

DATE

DAYS

FROM

Mon 25 May

5

£239.95

Mon 5 October

5

£229.95

Child discounts available on request.

Early bookers pay no single supplement

NEW BLACKPOOL & JEWELS OF THE NORTH WEST

HOTEL ENTERTAINMENT

Fri 5 June | Fri 7 August | Fri 2 October | 3 days from £145 INCLUDES: Return coach travel: 2 nights half board at Summergrove Halls *** Whitehaven: Hotel entertainment on 1 night: Excursions to Keswick, Windermere, Ambleside & Penrith

PONTINS SAND BAY: HOLIDAY PARK

Mon 8 June | 5 days from £265 INCLUDES: Return coach travel: 4 nights half board: Visit to Southport: Excursion to the Lake District visiting Bowness-on-Windermere: Free time in Blackpool

MONKEY WORLD

HOTEL ENTERTAINMENT

Mon 8 June | Mon 7 September | 5 days from £169 INCLUDES: Return coach travel: 4 nights half board at Pontins South Bay: Free time to enjoy the various facilities available: Visits to Bristol & Bath

Fri 12 June | Fri 31 July | Fri 25 September | 3 days from £169.95 INCLUDES: Return coach travel: 2 nights half board at Hotel Riviera By the Sea ** Bournemouth: Admission into Monkey World: Free time in Bournemouth & Bath (Child discounts available on request.)

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RHINE VALLEY & THE MOSELLE INCLUDES...

FREE BAR ON 3 NIGHTS*

Return Channel crossing Coach travel throughout 4 nights half board Welcome schnapps Visits to Cochem, Boppard, Koblenz & Braubach *Optional Rhine Cruise to Rudesheim £40 per person STAYING AT...

The Hotel Wagner *** Kamp Bornhofen Rhine Valley - Famous Moselle Sinuosity © Meinzahn

You are assured of a warm welcome at The

Day 1 – We travel to Kamp-Bornhofen with comfort breaks along the way. family run Hotel Wagner! This hotel is a long standing favourite amongst our customers.

Day 2 – Join us today for an optional return cruise to Rudesheim, a picturesque winemaking town most famous for its production of Asbach Brandy.* Alternatively, enjoy free time to explore Kamp-Bornhofen, a friendly village that offers charming cafés, restaurants and shops. DATE DAYS FROM Day 3 – We visit Cochem, a town of half-timbered houses and Boppard, the biggest wineMon 22 June 5 £279 growing centre in the Middle Rhine.

Day 4 – After breakfast we visit Koblenz, the Old Town here boasts numerous well-preserved Sat 18 July 5 £279 historic attractions, from the spectacular fortress of Ehrenbreitstein to the Neoclassical Koblenz Wed 29 July 5 £279 Schloss, built in 1786. After free time, we travel to Braubach, home to wonderfully crooked old Mon 24 August 5 £279 streets and alleyways lined with medieval half-timbered buildings.

Day 5 – We retrace our footsteps back home.

Single supplement £39 per person

NEW

SCARBOROUGH NATIONAL ARMED FORCES DAY WEEKEND

NO SINGLE SUPPLEMENT

INCLUDES...

Return coach travel 2 nights half board Visits to Wetherby & Bridlington Free time in Scarborough to enjoy the National Armed Forces event Armed Forces Day National Event 2018 Parade, Llandudno ©

Day 1 – Travel to Scarborough via a visit to Wetherby en route

STAYING AT...

Delmont Hotel ** Scarborough

Day 2 – Today you can experience the annual National Armed Forces event! Enjoy spectacular military displays such as a Red Arrows flypast, parades, military bands, aerial displays from the British Army’s Parachute Regiment, unarmed combat demonstrations by the Royal Marines and lots more. Look out for dignitaries, high ranking politicians and even members of the Royal Family who usually attend this event each year.

This family-run hotel is located above the North Bay and is within walking distance of the old town and harbour.

NB. Performances are subject to confirmation and change.

DATE

Day 3 – After breakfast we take you to Bridlington, home to miles of sandy beaches, an award-winning promenade and historic harbour. This hidden seaside gem is awash with traditional entertainment for you to enjoy before we return home later today.

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Fri 26 June

DAYS

FROM

3

£149

Child discounts available for under 11s only.

Early bookers pay no single supplement

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK 26/09/2019 10:29:25

NEW SIGHTS OF SNOWDONIA INCLUDES...

NO SINGLE SUPPLEMENT

Return coach travel 2 nights half board Free time in Llandudno Visit to Chester Full day to Snowdonia National Park visiting Conwy Valley, Llanberis & Betws-Y-Coed STAYING AT...

The Chatsworth House ** Llandudno

Snowdonia national park © Chris2766

Day 1 – We take you to the walled Roman city of Chester. Hit the cobbled streets for some retail therapy or catch the hop-on hop-off bus for a great way to see all of the city’s best bits. After some free time, we continue to our hotel in Llandudno.

Day 2 – Cameras at the ready as we take you on a scenic drive through Snowdonia National Park, home to Wales’ tallest mountain. Today we will enjoy visits to Conwy Valley, Llanberis and the charming town of Betws-Y-Coed, often referred to as ‘Little Switzerland’ because of its magical setting and wonderful Alpine feel.

Day 3 – Enjoy some free time in Llandudno, a classic beach resort with a well-kept seafront, gracefully framed by two headlands and a pier, with all the traditional seaside entertainments. Later this afternoon we will return our journey home.

Situated on Llandudno’s seafront our hotel combines a classical design with a warm welcome. Guestrooms include tea and coffee making facilities.

DATE

DAYS

FROM

Fri 3 July

3

£149

Fri 4 September

3

£149

Early bookers pay no single supplement

LOCH LOMOND & THE TROSSACHS INCLUDES...

Return coach travel 4 nights half board Excursion to Luss, Stirling, Loch Achray, Loch Venachar & Callander Free time in Aberfoyle STAYING AT...

Rob Roy Hotel *** Aberfoyle

Situated in idyllic countryside our hotel has excellent food, friendly staff and comfortable en suite bedrooms with TV and tea and coffee making facilities.

Pink flowers on the shores of Loch © Font83

Day 1 – We travel to our hotel, situated in idyllic countryside at the gateway to the Trossachs.

Day 2 – This morning we travel to the ‘Bonnie Banks’ of Loch Lomond and visit the picturesque village of Luss, most famous for appearing as a backdrop in the Scottish soap opera ‘Take the High Road’.

Day 3 – Full day at leisure to explore Aberfoyle.

Day 4 – Today we travel through Trossachs National Park passing the tranquil lochs of Achray and Venachar until we reach Callander. Set dramatically beneath high, wooded crags, Callander gained fame as the location for the original Dr Findlay’s Casebook TV DATE DAYS series. This afternoon, we visit Stirling, the beautiful and historic city which is a great place to Mon 6 July 5 learn about Scotland’s impressive past.

Day 5 – After breakfast, we return home.

Single supplement £20 per person

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK CoachStyle - Autumn 2020 - V24.indd 25

FROM

£275

25 26/09/2019 10:29:28

LLANDUDNO & THE WONDERS OF NORTH WALES INCLUDES...

Return coach travel 4 nights half board Visits to Chester, Betws-y-Coed, Llanberis, Isle of Anglesey & Beaumaris Free time in Llandudno

NO SINGLE SUPPLEMENT

STAYING AT...

The Chatsworth House ** Llandudno Situated on Llandudno’s seafront our hotel combines a classical design with a warm welcome. Guestrooms include tea and coffee making facilities.

Llandudno © Nicholas E Jones

Day 1 – This morning we visit the Roman city of Chester before continuing to our hotel in Llandudno.

Day 2 – We take you to Betws-Y-Coed where you can browse the range of independent shops and local homemade produce. This afternoon we visit Llanberis situated at the foot of Snowdon, the highest mountain in Wales.

Day 3 – Enjoy free time in Llandudno, the best-loved seaside resort in Wales.

Day 4 – Today we travel to Anglesey, an island seperated from the mainland by the Menai Straits. We include a visit to Beaumaris, a beautiful seaside town which is home to a mix of medieval, Georgian, Victorian and Edwardian architecture.

Day 5 – After breakfast we begin our journey home.

DATE

DAYS

FROM

Mon 13 July

5

£275

Mon 17 August

5

£275

Mon 21 September

5

£259

Early bookers pay no single supplement

ROYAL BRIGHTON & THE SOUTH COAST INCLUDES...

Return coach travel 4 nights half board Excursions to Eastbourne, Chichester & Worthing Free time in Brighton

NO

STAYING AT...

Royal Albion *** Brighton Built in 1826 our hotel offers character and style in a premier position directly opposite Brighton pier.

Brighton Beach © Dneelanjan

Day 1 – We travel to the Royal Albion Hotel in Brighton.

Day 2 – We visit Eastbourne for free time. This stylish seaside resort offers a beautiful stretch of coastline, a Victorian Pier and colourful gardens.

Day 3 – Enjoy free time to explore Brighton. From the exotic Royal Pavilion to the new British Airways i360, Brighton has a wealth of attractions to enthral all ages!

Day 4 – We visit Chichester for free time and then on to Worthing in the afternoon. Nestled at the foot of the South Downs, Chichester is surrounded by beautiful countryside and family attractions, offering incredible diversity to suit every visitor. Worthing offers a famous pier and a wide-open promenade.

Day 5 – After breakfast we return home.

26 CoachStyle - Autumn 2020 - V24.indd 26

DATE

DAYS

FROM

Mon 13 July

5

£329

Mon 14 September

5

£289

Single supplement £100 per person

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK 26/09/2019 10:29:30

A Weekend at the Adelphi Fri 26 June | Fri 17 July | 3 days from £149 INCLUDES: Return coach travel: 2 nights half board at The Britannia Adelphi Hotel *** Liverpool: 2 4 1 Bar offer at the hotel: Free time in Liverpool: Excursion to Chester

NEW NORMANDY’S COASTLINE:

LE HARVE, HONFLEUR & ETRETAT

NEW Skegness & Lincolnshire Highlights Mon 20 July | Mon 31 August| 5 days from £265 INCLUDES: Return coach travel: 4 nights half board at Grosvenor Hotel *** Skegness: Visits to Boston, Spalding, Mablethorpe & Cleethorpes: Free time in Skegness

Royal Residences & Gardens Fri 31 July | 3 days from £199 INCLUDES: Return coach travel: 2 nights half board at Federation House *** Surrey: Admission into Windsor Castle, Hampton Court Palace & Kensington Palace

CHARTRES LIGHT FESTIVAL FEATURING ROUEN & MONET’S GARDEN

Wed 29 July | Sat 8 August | 5 days from £339 INCLUDES: Return ferry sailings: Coach travel throughout: 4 nights bed & breakfast at Hotel Mercure Le Havre Centre Bassin du Commerce ****: Excursions to Etretat, Fecamp, Honfleur & Deauville : Free time in Le Harve

Yorkshire Scarecrow Festival Sat 8 August| Sat 15 August | 2 days from £69.95 INCLUDES: Return coach travel: 1 night half board: Free time in Harrogate: Excursion to Yorkshire Scarecrow Festival in Kettlewell

Medieval York & Harrogate Thu 20 August | 4 days from £269

INCLUDES: Return ferry sailings: Coach travel throughout: 3 nights bed & breakfast at Ibis Chartres Centre Cathedrale ***: Visits to Monet’s Garden, Rouen, Giverny & Evreux: Free time in Chartres: Optional visit to Versailles Palace £30 per person (minimum numbers required)

NE W

Sat 22 August| 2 days from £75 INCLUDES: Return coach travel: 1 night half board: Free time in Harrogate & York

BOURNEMOUTH ANNUAL SUMMER AIR FESTIVAL INCLUDES...

NO SINGLE SUPPLEMENT

Return coach travel 3 nights half board Excursions to Oxford, Salisbury & Winchester Free time in Bournemouth STAYING AT...

Hotel Riviera By the Sea ** Bournemouth Our hotel offers friendly, family-run accommodation with excellent cuisine and comfortable surroundings where quality and standards of service are key.

© Bournemouth Airshow

Day 1 – We enjoy a visit to Oxford before continuing south to our hotel in Bournemouth.

Day 2 – This morning we visit ancient Salisbury for free time before heading back to Bournemouth.

Tonight, there will be ‘Night Air’ entertainment with night flying, street entertainment, live music and military performances.

Day 3 – Enjoy free time to explore Bournemouth Annual Summer Air Festival. As well as flying displays there will also be unarmed combat displays, cooking demonstrations by navy chefs and an RAF village. Escape the crowds and enjoy the air displays from the hotel’s private gardens.

Day 4 – After breakfast we visit the cathedral city of Winchester for free time. Make sure to visit the largest farmer’s market in the UK or enjoy in a pub lunch before we return home.

Please note: Programme and exhibits subject to change

DATE

Fri 21 August

FROM

4

£229

Child discounts available on request.

Early bookers pay no single supplement

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK CoachStyle - Autumn 2020 - V24.indd 27

DAYS

27 26/09/2019 10:29:37

N EW

LONDON & NOTTING HILL CARNIVAL BANK HOLIDAY WEEKEND INCLUDES...

Return coach travel 1 night half board 1 night bed & breakfast Free time in London & Camden Market Visit to the Notting Hill Carnival

FRE

STAYING AT...

Federation House *** Leatherhead

Our hotel provides beautifully designed spacious bedrooms, all of which have flatscreen TV, complimentary Wi-Fi and tea and coffee making facilities.

Dancers holding colorful umbrellas © MesquitaFMS

Day 1 – Travelling to London we take you to Camden Market, home to an eclectic mix of stores and stalls selling vintage, original fashion, hand-crafted accessories, unique gifts and everything in between! After some free time, we continue to our hotel where dinner is included this evening.

Day 2 – This morning we head into London to experience the spectacle of the sights, sounds and fragrant smells of the 2020 Notting Hill Carnival, one of the largest in Europe. We return to the hotel late evening. (NB. There is no dinner included at the hotel this evening to enable you to spend more time soaking up the atmosphere of the Carnival.)

Day 3 – A little more free time in central London today before we begin our journey home.

DATE

Sat 29 August

DAYS

FROM

3

£129

Single supplement £50 per person

NEWQUAY & CORNWALL’S ATLANTIC COAST INCLUDES...

Return coach travel 4 nights half board Visits to Perranporth & Padstow Free time in Newquay STAYING AT...

HOTEL TBC

Your hotel will be carefully selected at a standard of 3-star or above.

Newquay - Fistral beach © Greeneyedlens

Day 1 – We travel to our hotel in Newquay with some comfort stops along the way.

Day 2 – After breakfast we visit Perranporth for free time. As well as miles of gorgeous sandy beaches, this resort also has plenty of eateries serving up the freshest seafood.

Day 3 – Enjoy free time in Newquay, voted as one of the nation’s favourite seaside towns.

Day 4 – After breakfast we visit Padstow for free time. This charming working fishing port is surrounded by bright sandy beaches. Renowned as a foodie destination, today you can enjoy a bite to eat at popular eateries such as Rick Stein’s The Seafood Restaurant or sit back, relax and watch the everyday ebb and flow of harbour life.

Day 5 – We retrace our footsteps back home.

28 CoachStyle - Autumn 2020 - V24.indd 28

DATE

Mon 7 September

DAYS

FROM

5

£265

Single supplement £65 per person

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK 26/09/2019 10:29:40

HO

RHINE IN FLAMES INCLUDES...

FREE BAR ON 3 NIGHTS*

Return Channel crossing Coach travel throughout 4 nights half board Welcome schnapps 2 nights entertainment (including fancy dress & dancing) 1 hour free bar on 3 nights Visit to Oberwesel for the Rhine in Flames Visit to Cochem, Boppard, Koblenz & Braubach *Optional cruise to Rudesheim additional £40 per person STAYING AT...

The Hotel Wagner *** Kamp Bornhofen

©

Day 1 – We travel to Kamp-Bornhofen with comfort breaks along the way.

Day 2 – Today we visit Koblenz home to the spectacular fortress of Ehrenbreitstein. After free time, we travel to the picturesque old town of Braubach.

Day 3 – Join us for an optional cruise to Rudesheim, a picturesque town most famous for its production of Asbach Brandy.* Tonight, we travel to Obserwesel to witness the electrifying Rhine in Flames. Due to the nature of this excursion we recommend bringing blankets.

(Please note: Late return back to the hotel this evening.)

You are assured of a warm welcome at The family run Hotel Wagner! This hotel is a long standing favourite amongst our customers.

DATE

DAYS

FROM

5

£279

Day 4 – We travel to Cochem a town of half-timbered houses and medieval castles.

Thu 10 September

Day 5 – We retrace our footsteps back home.

Single supplement £39 per person

London & Buckingham Palace

Cardiff & Bristol - A Tales of Two Cities

Sat 12 September | 2 days from £110

Sat 19 September | 2 days from £79

INCLUDES: Return coach travel: 1 night half board at Federation House *** Surrey: Free time in London: Admission into Buckingham Palace

INCLUDES: Return coach travel: 1 night half board at Holiday Inn Newport ***: Free time in Cardiff & Bristol

Tower of London & Banqueting House Sat 26 September | 2 days from £110 INCLUDES: Return coach travel: 1 night half board at Federation House *** Surrey: Admission into the Tower of London & the Banqueting House: Free time in London

RHINELAND WINE FESTIVAL HOTEL ENTERTAINMENT

BLACKPOOL ILLUMINATIONS HOTEL ENTERTAINMENT

Thu 24 September | 5 days from £279 Sun 20 September | Sun 4 October | Sun 18 October | 2 days from £69.95 Fri 9 October | Fri 23 October | 3 days from £139 INCLUDES: Return coach travel: half board at Hotel Sheraton ** Blackpool: Hotel entertainment: Evening drive through the lights: Free time in Blackpool

INCLUDES: Return Channel crossing: Coach travel throughout: 4 nights half board at The Hotel Wagner *** Kamp Bornhofen: Welcome schnapps: 1 hour free bar on 3 nights: Hotel entertainment on 2 nights: Visits to Cochem, Boppard & Koblenz: Optional Rhine Cruise to Rudesheim £40 per person

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29 26/09/2019 10:29:44

SCARBOROUGH & THE YORKSHIRE COAST NO SINGLE SUPPLEMENT

INCLUDES...

Return coach travel 7 nights half board Visits to Whitby, Flamborough Head, Bridlington & Robin Hoods Bay Free time in Scarborough STAYING AT...

Delmont Hotel ** Scarborough This family-run hotel is located above the North Bay and is within walking distance of the old town and harbour.

DATE

Mon 28 September

DAYS

FROM

8

£375

Child discounts available on request.

Early bookers pay no single supplement

Scarborough Marina with boats

TENBY & THE WONDERFUL SOUTH WALES

INCLUDES...

Return coach travel 4 nights half board Visits to Saundersfoot, Carmathern & St Davids Scenic drive along the Pembrokeshire coast

NO SINGLE SUPPLEMENT

STAYING AT...

TBC

Your hotel will be carefully selected at a standard of 3-star or above.

DATE

Mon 28 September

FROM

5

£265

Early bookers pay no single supplement

View of Tenby harbour © Khrizmo

BABBACOMBE & A TASTE OF TORBAY NO SINGLE SUPPLEMENT

DAYS

INCLUDES...

Return coach travel 4 nights half board Excursions to Torquay & Paignton Visit to Buckfast Abbey Free time in Babbacombe STAYING AT...

Anchorage Hotel ** Babbacombe Situated in Torquay, our family-run hotel offers an outdoor heated swimming pool, a restaurant and tea and coffee making facilities.

DATE

Mon 26 October Paignton Harbour © Creativeoneuk

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DAYS

FROM

5

£219

Early bookers pay no single supplement

TO BOOK CALL 08456 66 55 44* | VISIT WWW.SKILLS.CO.UK 26/09/2019 10:29:47

What Our Customers Say...

“Fantastic five days away, meals very good and our driver couldn’t do enough for us. Brilliant!”- Mrs M Morley “We had a fablous time on the Isle of Wight.”

- Mr & Mrs H.M Moroz

“Excellent driver, one of the nicest I’ve ever had on a coach holiday.”

- Mrs J Manser

“This was our first coach holiday, and we really enjoyed the whole experience!” - Mr & Mrs L.A Hayes

CoachStyle - Autumn 2020 - V24.indd 31

26/09/2019 10:29:49

Terms & Conditions

1. Who are we? This Trading Charter/Booking Conditions are the standard trading conditions of Skills Motor Coaches Ltd (t/a Skills Holidays) and Laver Holidays Ltd as appropriate. Our full details and registered address are given at the end of these terms.

2. Why should I read these pages? Because it is very important.

2.1 Our Trading Charter forms a key part of our agreement with you and forms the basis of a legally binding contract between you as the lead name making the booking, anyone else in your party and us.

2.2 When you make this booking as the lead name you undertake that you have the authority to accept, and do accept, on behalf of your party the terms of these booking conditions. By paying the monies required and entering into a financial agreement at time of booking , you agree to our terms and conditions.

2.3 This contract is made subject to the terms of these booking conditions, which are governed by English Law, and the exclusive jurisdiction of the Courts of England and Wales.

2.4 These contract terms and any financial guarantees will not apply to any holiday involving any type of flight. Instead, you will be supplied with the full booking conditions of the ATOL holder arranging your holiday. Your booking agent will have a copy or alternatively you can request one prior to booking your holiday from us.

2.5 If you were unaware of this trading charter before you made your booking and you are not happy to proceed with the booking now that you have seen it, within 7 days of receiving this trading charter you will need to give us written notice of your intention not to proceed with the booking and return any documentation provided by us or the travel agent with whom you booked. Your booking will then be cancelled and your monies will be returned in full, provided you have not commenced your travel.

3. How and when do you make a contract with us?

3.1 We welcome you making contact with us in a number of ways. You can write to us, phone us, use a nominated travel agent, e-mail or visit our website.

3.2 Whichever way you contact us the contract is only made when: 3.2.1 your booking is entered on to our reservation system; and 3.2.2 We issue a booking confirmation in writing via letter or email.

3.3 We will send you, or your agent (if booked via an agent), the booking confirmation within 7 working days of receipt or such earlier time as may be agreed in writing.

3.4 Please check this confirmation very carefully to ensure all the information is correct and tell us, or your agent, within 14 days of issue of any errors.

3.5 In accordance with Regulations 27 and 28 of the Consumer Contracts Regulations 2013 relating to the supply of leisure activities for a specific date or period of performance, our trips are exempt from the online cancellation obligations set out in the Regulations and the Consumer Rights Act 2015. As such our own terms and conditions apply as stated.

4. Definitions – types of travel contract 4.1 “Day Trips” means any trip or tour where at the time of booking we intend that the duration of the tour or trip should not exceed 24 hours and we do not intend any hotel or similar sleeping accommodation to be included within the facilities offered.

4.2 “Package” means a booking of at least two of the following components, when the service covers a period of more than twenty-four hours and/or includes overnight accommodation:• transport • accommodation • Other tourist services not ancillary to transport or accommodation and accounting for a significant part of the package.

4.3 “Holidays” includes any Day Trip or Package.

5. How is your money protected?

5.1. Packages: The Code of Conduct of the Bonded Coach Holidays Group (“BCHG”): We subscribe to the Code of Conduct of the Bonded Coach Holidays Group (“BCHG”) of the Confederation of Passenger Transport UK (“CPT”). BCHG requires a bond to be taken out to provide protection for money received for your Package in the unlikely event that a Member cannot, for financial reasons, carry out their obligations to their passengers.

5.2 Packages: BCHG Consumer Guarantee - The BCHG guarantees to bona fide customers that in the event of failure of a bona fide Member, it will: • wherever possible, arrange for the Package to be completed; • where failure occurs after a Package has begun, arrange for customers to be returned by an appropriate means of transport to their UK area of departure; • If the Package cannot be completed as booked, to reimburse booking payments received by us, subject to taking into account and withholding an appropriate amount if any part of the Package has already been provided (including any substituted service).

5.3 Day Trips: Please note - the Code of Conduct and the Consumer Guarantee of the BCHG only applies to Packages and does not apply to Day Trips.

5.4 Credit card payments: However in the case of both Packages and Day Trips where you have booked any services using a credit card it is likely that you would have recourse against the credit card provided in the event services are not supplied in whole or in part.

6. When do I need to pay for my holiday and how much?

6.1 Deposits for Packages: At the time of booking for a Package you will need to pay a deposit for each person named on the booking.

6.2 Full payment due for Day Trips: At the time of booking you will need to pay the full amount of the day trip.

6.3 Alterations of price: We reserve the right to alter the prices of any of the holidays that we advertise. At the time of booking you will be told the current price of the holiday.

6.4 Your commitment: You can book by paying a deposit for each person named on the booking.

6.5 Our commitment: We are not committed to the booking until such time as we provide you with our confirmation of booking in the form of a booking confirmation in writing via letter or e-mail.

6.6 Packages - Balance Due: • For Packages our commitment is always conditional upon any balance being paid 6 calendar weeks/42 calendar days prior to your UK coach holiday scheduled departure unless otherwise stated on your confirmation of booking (“the balance due date”). All other European coach holiday and tours inc Ireland are payable 8 calendar weeks/ 56 calendar days prior to the scheduled departure.

• If you book within our balance due period you will need to pay the total Package cost at the time of your booking.

• Where you use an agent, they may require you to pay them earlier than this date and will advise you separately of their balance due date.

• If you do not pay the outstanding balance for your Package on or before the date when it is due we may cancel your booking and you will be required to pay the cancellation charges detailed below.

• The date of cancellation will normally be the date when your confirmation in writing that you intend to cancel is received by us or 15 days after the balance due date, whichever comes first.

A. Deposits payable at booking (unless otherwise stated on confirmation of booking) Travel Duration Deposit Day Trips Packages of 2 days or less Packages of 3-8 days Packages of 9 days or more

Not applicable - full price payable at time of booking £30 per person £50 per person £70 per person

B. Balance Due: For Day Trips the full price is payable at the time of booking. For Packages the balance is due in full 6 calendar weeks/42 calendar days prior to your scheduled departure unless otherwise stated on your confirmation of booking.

C. Optional Items Where optional items form part of a holiday (such as excursion, theatre or other attraction tickets) and are purchased by us payment for such optional items is payable in the case of Day Trips at the time of booking and in the case of Packages a higher deposit may be payable. This will be advised at the time of booking. The costs of optional items including entrance/attraction tickets will not normally be refundable or transferable upon cancellation by you. Refunds may be given in specific circumstances but these are at the discretion and may depend on the company receiving a refund from the supplier. In the event of any cancellation by the company, a full refund will be given.

7. If I use an agent who does my money belong to? Your agent will hold your deposit on your behalf until we issue a booking confirmation. The agent then holds this money on our behalf. The agent holds the balance you pay on our behalf until the date the balance is due. The agent will then forward this to us.

8. Can we change the price of your holiday after we have issued the Booking confirmation?

8.1 Yes we can. However this is done only in very limited circumstances and not within 30 days of your departure.

8.2 The price of your holiday can be varied due to changes in:• Transportation costs such as fuel and/or fuel tax, ferry operator fares and tolls, embarkation or disembarkation fees at terminals; • Exchange rates applied to the particular holiday booked; or • Dues and taxes including changes in VAT or any other Government imposed charges.

8.3 In the case of any variation described above, an amount equivalent to 2% of the price of your holiday, which excludes insurance premiums and any amendment charges, will be absorbed by us.

8.4 If this means that you would have to pay an increase of more than 10% of the price of your holiday before increase, you have a choice between 2 options:Option A: You may cancel the holiday and receive a full refund of all monies paid, except for any amendment charges. We will consider an appropriate refund of insurance premiums paid to us if you can show that you are unable to transfer or reuse your policy. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your revised invoice.

Option B: Alternatively, you can accept an offer of an alternative comparable holiday of equivalent or superior quality, if available, or an alternative holiday of lower quality, if available. You may then transfer payment made in respect of the original holiday to the alternative holiday. If the cost of the alternative holiday is less than the original holiday, the difference in price will be refunded.

8.5 We calculate the price of your holidays using the exchange rates quoted by the Bank of England on 24th May 2016 using the following currencies: Pound Sterling for UK and Channel Island arrangements and Euro for other arrangements.

8.6 Please note that travel arrangements are not always purchased in local currency and some apparent changes in currency exchange rates have no impact on the price of your Package due to contractual and other protections in place.

8.7 If any additional sum has been paid for your holiday under Clause 8.2 above and there is subsequently, and more than 30 days prior to your scheduled departure date, a reduction in the base costs of your holiday as a consequence of matters set out in Clause 8.2, we will refund to you that portion of the additional sum paid to reflect the reduction in base costs.

8.8 We reserve the right to increase or decrease prices of unsold holidays and insurance at any time after brochure publication as our costs change and exchange rates fluctuate, or to correct errors. Current prices of our holidays and travel insurance cover are shown on our website and are also available by telephone. Please ensure you have checked the price of any holiday and travel insurance cover you are interested in before making your booking.

8.9 From time to time, we may reduce the rate of a holiday you already booked on as part of an ad hoc promotion or discount. In this situation you will not be entitled to the difference in the amount of money originally paid for the tour and promotional discount rate.

9. Can I change my holiday arrangements?

9.1 After we have issued our booking confirmation we will do our best to accommodate any changes you may want to make but we cannot guarantee to do so.

9.2 Any proposed changes must be notified to us in writing or at the office at which you made your booking. Changes can only be made by the lead booker / the person who signed the booking confirmation form.

9.3 If we are able to make the changes an amendment fee will be payable of £10 per booking for Day Trips and £20 per booking of each date for all other holidays plus any additional charge for the facilities requested.

9.4 The costs of making a change increase the closer to the departure date you want to make it. Some arrangements, like particular types of tickets, cannot be changed without paying a cancellation charge of up to 100% of the cost of the ticket (see Clause 6 and 12).

9.5 Any significant alteration by you after the balance due date will be treated as a cancellation of the original booking and will be subject to the cancellation charges detailed below. A significant alteration would include a change of departure date, holiday or hotel, or number of people travelling. Please note that it is not possible to transfer any holidays or day trips to the following calendar year.

10. Can I transfer my booking to someone else?

10.1 You can transfer your booking to someone else (“the transferee”) provided you give us reasonable notice.

10.2 The transferee must be able to satisfy all the conditions for the holiday and a change cannot normally be made later than 7 days prior to departure.

10.3 We will make an administration charge of £10 per person for Day Trips and £20 per person for every transfer we make plus any reasonable additional costs caused by the transfer.

10.4 You as transferor of the booking must also return any tickets or vouchers that you have received.

10.5 You and the transferee will each remain responsible for ensuring that the holiday is paid for by the balance due date.

10.6 Please note: Travel insurance is not transferable and optional items specifically purchased by us for you may not be transferable.

11. How can I cancel my holiday?

11.1 You, or any member of your party, may cancel a booking at any time provided that the cancellation is made by the lead name on the booking and is communicated to us in writing or e-mail via the Head office. It is the responsibility of the lead passenger to ensure cancellations letters are received and no cancellation will be binding until such a time it is formally acknowledged by us in writing 11.2 You will have to pay cancellation charges set out in the scale below to cover our estimated loss resulting from the cancellation. If you are insured against cancellation you may be able to recover the charges from your insurers.

11.3 Your cancellation will take effect from the date we receive your written confirmation of your cancellation and it has been acknowledged. We will not be responsible for the loss of any cancellation letter or e-mail which is beyond our control. You must also return any tickets or vouchers that you have received along with your cancellation correspondence.

11.4 Please note: A reduction in room occupancy may increase the charges for the remaining passengers on the booking by the application of supplements for low occupancy of rooms.

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12. Scale of Cancellation Charges for holidays Period before departure within which written notification is received

12.1 Scale of cancellation charges for Day trips

Amount of cancellation charge shown as % Period before departure within which written notification is received

41 days or more Loss of deposit More than 7 days 40-36 days 40% 7 days or less 100% 35-22 days 60% 21-14 days 85% 13 days or less 100%

Amount of cancellation charge shown as % 50%

13. What happens if we change your holiday?

13.1 The arrangements for your holiday will usually have been made many months in advance. Sometimes changes are unavoidable and we reserve the right to make them. Most of these changes are likely to be minor and we will do our best to keep you informed.

13.2 If, after booking and before departure, we make a significant change to your holiday you will have the option of withdrawing from the holiday without penalty or alternatively you may transfer to another holiday without paying an administration fee. In either case we will pay you compensation according to the scale set out below.

13.3 A significant change includes (but is not limited to) a change in departure time or return time of more than 12 hours, a change of departure point, location of resort or quality of hotel, (excluding single overnight hotels on Packages where the quality of the hotel is comparable).

13.4 If you withdraw from the holiday because we have made a significant change or if we have to cancel your holiday for any reason other than non-payment on the balance due date by you, we will offer you the choice of either:• A comparable replacement holiday if available; or • A replacement holiday of lower quality together with a refund of the price difference; or • A full refund of the money you have paid.

13.5 When we have notified you of the changes and options available, you must tell us your decision as soon as possible and within any timescale we may need to set bearing in mind the need to safeguard the holiday arrangements of other customers.

13.6 If we have to cancel your holiday at any time, we are only liable for monies you may have paid to us at the time of cancellation and for the compensation as detailed in the scale below.

14. Scale of Compensation 14.1 We will pay you compensation for significant changes on the following scale: Period before departure in which significant Amount per person Period before departure in which significant Amount per person change is notified to you or your agent change is notified to you or your agent

More than 56 days NIL 0 - 7 days £25 8 - 14 days £20 29 - 56 days £10 15 - 28 days £15

14.2 Payment of compensation according to the scale set out above will not affect your statutory rights.

14.3 If, prior to departure, we make a significant change to your holiday arrangements or cancel your holiday we will pay you compensation on the above scale unless:• the holiday is cancelled because the number of persons who agreed to take it is less than the minimum number required, and you were informed of the cancellation in writing within the period indicated in the description of the holiday; or the holiday is changed or cancelled by reason of unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised. These circumstances include for example war or threat of war, riot, civil strife, terrorist activity, industrial disputes, fire, quarantine, epidemic or health risks, natural or nuclear disasters, port and terminal closures, adverse weather conditions and Force Majeure 14.4 If, after departure, we need to make a change to a significant proportion of your holiday we will do our best to make suitable alternative arrangements at no extra cost to you. If it proves impossible to make suitable alternative arrangements, or if you have reasonable grounds for refusing the alternative offered, we will arrange transport back to your point of departure, or to an alternative location that we agree to.

15. What is the extent of our liability?

15.1 Your contract with us will be performed with reasonable skill and care.

15.2 We accept responsibility if you or any member of your party is killed or injured as a result of an activity forming part of your holiday arrangements which you booked with us before your departure; or if any part of your holiday arrangements, booked with us in the UK, is not as described in the brochure or not of a reasonable standard but only if the failure in your holiday arrangements or any death or personal injury is due to any fault on our part or that of our agents or suppliers whilst acting in the course of their employment.

15.3 We do not accept responsibility for such failure, death or personal injury if 15.3.1 This is not caused by any fault of ours or of our agents or suppliers; or 15.3.2 This is caused by you or someone not connected with your holiday arrangements; or 15.3.3 This is due to unusual or unforeseen circumstances which, even with all due care, we, or our agents or suppliers, could not have anticipated or avoided; or 15.3.4 This is due to an event which we or our agents or suppliers, even with due care, could not foresee or forestall.

15.4 For claims which do not involve personal injury, illness or death, the most we will have to pay if we are liable to you is limited to the price that the person affected paid for their holiday (not including insurance premiums and amendment charges). We will only have to pay this maximum amount if everything has gone wrong and you have received no benefit from your holiday.

15.5 If you or any member of your party is killed, injured or becomes ill as a result of transport by ship, train or coach, any liability (if any) which we or any carrier may have to pay compensation is limited in line with the applicable conventions, namely the Athens Convention (applies to transport by ship), the Berne Convention (applies to transport by rail) and the Geneva Convention (applies to transport by road). You can get copies of the relevant conventions from the Internet.

You should also note that these conventions may limit or remove the carrier’s liability to you and the amount which the carrier has to pay you.

15.6 If we make any payment to you or any member of your party for death, personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness and you will be obliged to cooperate with us in taking such action.

15.7 Our suppliers (such as accommodation or transport providers) have their own booking conditions or conditions of carriage, and these conditions are binding between you and the supplier. We may take the benefit of such booking conditions where any claims are brought against us. Some of these conditions may limit or remove the relevant transport provider’s or other supplier’s liability to you. You can get copies of such conditions from our offices, or the offices of the relevant supplier.

16a. What do I need to do if I wish to complain?

16.1 If you have a complaint during your holiday you should tell the driver/representative or supplier at the earliest opportunity so that they can do their utmost to resolve the problem immediately.

16.2 If, on your return from holiday, you are dissatisfied you should write to us within 28 days. You will need to quote your booking reference number. We will be unable to investigate any complaint received more than 28 days after your return from your holiday.

16.3 If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it. In deciding how to respond to your complaint we will take into account the date you first drew the problem to the attention of our driver/representative or supplier. Letters to be received within 28 days of your trip or holiday return.

16.4 Questionnaires are provided at the end of tours to gauge general customer satisfaction however any comments made on the from will not be regarded as a formal complaint.

16b. If I do not agree with your decision can I request arbitration? If we cannot resolve your complaint amicably you may request that the dispute is referred to an arbitration scheme established by the Confederation of Passenger Transport UK (CPT). Please note: this scheme does not apply to claims that arise mainly in respect of physical injury or illness or the consequences of any illness or injury.

17. Children 17.1 Our Day Trips (without accommodation) and our Packages (with accommodation) may not be suitable for children (i.e. those under the age of 18).

17.2 It is in our absolute discretion whether a child (under the age of 18) is to be accepted on our Day Trips or Packages.

17.3 If in our absolute discretion we agree to accept a child on our Day Trips or Packages:17.3.1 The child must be accompanied at all times by a full fare-paying adult either a parent or other person with parental responsibility for the child, or by an adult who has been given written permission to accompany the child by such person.

17.3.2 Infants under 2 years of age, when on a coach, must at all times sit on the lap of the accompanying adult, and must be provided by the adult with an approved restraint device which must at all times be securely fitted by the adult.

17.3.3 Children aged over 2 years but who have not yet reached 12 years or 135cm in height must be provided with a suitable child restraint by the accompanying adult.

17.4 There may be a reduction in the cost of the holiday when a child travels with an adult. Please see our brochures for details of such arrangement. Such a reduction may apply when the child is under 2 and does not occupy a coach seat of its own.

18. Coach seating 18.1 We seek to provide coach travel as described in our brochures or advertisements but we reserve the right to substitute suitable alternative arrangements and vehicles, and to vary seating configurations should this be required.

18.2 We will seek to fulfil, where possible, a passenger’s preference for a particular type of seat where this is communicated to us in writing at the time of booking. However we cannot guarantee that such a preference will be fulfilled or that passengers on the same booking will be able to sit together for the whole or part of any holiday.

19. Hotel Facilities 19.1 We constantly strive to offer hotels of an appropriate standard as part of our Packages.

19.2 However some hotel facilities, such as indoor or outdoor swimming pools or leisure facilities may from time to time be withdrawn or not be available for example for routine maintenance or be subject to seasonal availability.

19.3 The provision of hotel facilities cannot therefore be guaranteed.

20. Health & Safety on holiday 20.1 In countries outside the UK, standards of infrastructure, safety and hygiene may be different or lower than those to which we are accustomed in the UK. You should therefore exercise greater care for your own protection.

20.2 Further information can be obtained from your GP or from your travel agent who can provide you with the leaflet “Health Advice for Travellers” published by the Department of Health.

20.3 Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period of time. If you are planning to undertake a bus or coach journey of more than 3 hours you should consult your doctor if you have ever had DVT or pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, a stroke, heart or lung disease or if you have had major surgery in the past 3 months. We reserve the right to refuse any booking in the absence of a doctor’s certificate confirming that you are fit to travel.

20.4 During the journey we will endeavour to provide comfort stops as frequently as possible. Comfort stops are necessary both for your comfort and for the health and safety of our coach drivers and employees. During these stops you are encouraged to get off the coach and walk around. Exercise reduces any discomfort which may be caused by periods of immobility. During any journey you should drink alcohol only in moderation as it leads to dehydration.

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21. Disabilities and medical problems 21.1 Should you or a member of your party have any medical condition or disability that may affect your/their holiday or that of other passengers, you must provide full written details to us at the time of booking. This should include a full description of the medical condition and/or disability, of any disability aids/medical equipment you may be intending to bring on holiday and of any other matters which may be relevant to your participation in the holiday. This is so that we can advise you of the suitability of the holiday. This applies whether the booking is made on-line, in person, in writing, or by telephone. If medication is required we advise you to take reasonable and responsible steps to ensure your medication is kept closely at all times; this includes storing it in hand luggage as opposed to underneath lockers on the coach.

21.2 If a particular issue is identified, we reserve the right to request a doctor’s certificate confirming that the passenger is fit for travel and reserve the right to refuse any booking or to cancel any booking in the absence of such doctor’s certificate being produced upon request.

21.3 If a passenger requires personal assistance (for example but not limited to assistance with embarking, disembarking, feeding, dressing, toileting, mobilising, stowing medical or mobility equipment) then this passenger must travel with an able bodied companion/carer and written confirmation that such assistance will be provided for the entirety of the holiday is required at the time of booking. Unfortunately coach drivers/tour managers are unable to offer such assistance.

21.4 Whilst we will make every reasonable adjustment to do so, if we are unable to accommodate the needs of a passenger or believe that the medical condition or disability of a passenger is likely to adversely affect other passengers, we reserve the right to decline or cancel the booking.

21.5 We also reserve the right to cancel any holiday and impose cancellation charges if we are not fully advised of any relevant disability or medical condition at the time the booking is made and subsequently decide that we are unable to accommodate this passenger. This applies whether we advise that we are unable to accommodate a passenger either before departure or during the holiday and if this occurs during the holiday then we will seek the additional costs in so far as we choose to return the passenger home.

21.6 Please note: Our coaches have limited accommodation space for wheelchairs. We are generally only able to accommodate either 2 folding wheelchairs or 1 folding wheelchair and 1 light dry cell motorised wheelchair/mobility scooter (weight not exceeding 15kg) per coach. You must check at the time of booking as to available space for your device and such devices can only be carried when we have confirmed our ability to carry the device on your booking confirmation. We reserve the right not to carry such devices where space has not been pre-booked.

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22. Force majeure 22.1 Except where otherwise expressly stated in these booking conditions we will not be liable or pay you compensation where the performance of our contractual obligations is prevented or affected (for example but not limited to delay, cancellations, change of itinerary, change of accommodation, change of transport) by “Force Majeure”.

22.2 Force Majeure means an event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid and is therefore an event beyond our or the supplier’s reasonable control.

22.3 These events include but are not limited to strikes, riots, political/civil unrest, government acts, hostilities, war, threat of war, terrorist activity or threat of terrorist activity, industrial disputes, natural or nuclear disaster, fire, flood, tornadoes, hurricanes, transportation and mechanical problems, airport closures, and severe weather conditions.

22.4 We suggest that you take out adequate travel insurance to cover such eventualities.

22.5 In the unlikely event that the performance of our contractual obligations are prevented or affected due to Force Majeure after departure, we regret we will be unable to make any refunds (unless we obtain any from our suppliers).

Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure. For your safety, we will follow the advice given by the Foreign Office.

23. Passenger behaviour 23.1 We want all our customers to have a happy and carefree holiday.

23.2 But you must remember that you are responsible for your behaviour and the effect it may have on others.

23.3 If you or any member of your party is • abusive or disruptive; or • behaves in a way which, in our reasonable opinion, could cause - distress, damage or injury to others; or affect their enjoyment of their holiday, or damage to property. We have the right, after reasonable consideration, to terminate your contract with us. If this happens we will have no further obligations or liability to you.

23.4 The coach driver and tour manager (and where appropriate the ship’s captain, or authorised official of other means of transport) is entitled to refuse you boarding and/or to disembark you, if in their reasonable opinion you are unacceptably under the influence of drink or drugs or you are being violent or disruptive or are causing distress.

23.5 If you are refused boarding on the outward journey we will regard it as a cancellation by you and we will apply cancellation charges according to the scale in clause 12. If the refusal is on the return journey we have the right to terminate the contract and will have no further obligations or liability to you.

24. No smoking 24.1 We operate a strict no smoking/alcohol policy on all our coaches, including E-cigarettes.

24.2 We appreciate the co-operation of smokers and remind them that frequent journey breaks are made and bookings are taken on this understanding.

25. Other restrictions 25.1 You must not use mobile phones or other electronic devices on the coach in a manner which, in the reasonable opinion of the coach driver or tour representative, might annoy, or distress other passengers or distract our driver. We would request that mobile phone devices only be used on the coach in the case of emergency.

25.2 You must not consume alcohol on the coach.

25.3 We accept no responsibility if you leave or lose your luggage or your luggage gets lost or damaged in transit for any reason 25.4 If the air conditioning or Washroom on the allocated vehicle is not operational, then no refund will be made.

26. Pets: We do not allow pets to be taken on our holidays. Registered Assistance Dogs will normally be accommodated on UK holidays but not on overseas holidays.

27. Pick up point, itineraries, travel documents and passport 27.1 You should check with us between 7 and 14 days prior to your scheduled departure to ensure that the departure point and departure time for your holiday has not been changed.

27.2 You are solely responsible for ensuring that you are at the correct departure points, at the correct time, with the correct documents (including where appropriate original tickets, identification and travel documents and passport).

27.3 We cannot be held liable for any loss or expense suffered by you or your party because of the absence of such documents or your late arrival at the departure points.

27.4 If you are a British citizen travelling outside the United Kingdom you must have a full UK passport valid for a minimum of 6 months after your scheduled date of return.

27.5 Non-UK citizens must seek passport and visa advice from the consulates of the countries you plan to visit prior to making a booking for one of our holidays.

27.6 The name on the passport/travel document must match the name on the ticket. If someone in your party changes their name after the booking is made you must tell us immediately so that we can issue the ticket in the new name.

27.7 When you have paid the balance we will send you or you’re booking agent all the necessary travel labels so that you receive them in good time for your holiday.

27.8 Certain travel documents may have to be retained by us and your driver/courier will then issue them to you at the relevant time. If you lose a travel document after it has been issued to you we will require you to meet the direct cost charged by the carrier/supplier for the issue of a duplicate or replacement.

27.9 We reserve the right to modify itineraries to conform to advice and requests from the competent authorities in the United Kingdom and any other sovereign state through which the tour will operate. Included excursions are detailed on the relevant brochure page and refunds will not be made for any excursion not taken.

27.10 Optional excursions may be booked and paid for in resort but these will not form part of any Package booked with us.

27.11 Admission fees to events, shows, buildings, grounds etc. are not included in the price of the holiday unless expressly stated on the relevant brochure page.

28. What happens if you are delayed?

28.1 We do not accept liability for delay. For the avoidance of doubt, we shall endeavour to fulfil but do not guarantee:- 28.1.1 Departure times; 28.1.2 Arrival times; 28.1.3 Pick up times; 28.1.4 Drop-off times; or 28.1.5 Connections.

28.2 Your travel insurance may cover you for expenses caused by some delays.

28.3 In addition where you are delayed for more than 12 hours in any 24 hour period we will seek to minimise any discomfort and where possible, arrange for refreshments, meals and accommodation.

29. Do I need to take out travel insurance?

29.1 We strongly advise all our customers to take out travel insurance to cover medical and repatriation costs, personal injury, loss of baggage and cancellation charges for all holidays both within and outside the UK. 29.2 You do not need to take out our travel insurance but you should have insurance, which is at least as good as, or better than, the insurance we offer. If you do not have adequate insurance and require our assistance whilst on holiday, we reserve the right to reclaim from you any medical repatriation or other expenses which we may choose to incur on your behalf which would otherwise have been met by insurers.

29.3 We strongly recommend you obtaining a European Health Insurance Card (“EHIC”) for all holidays within the EU. 30. What assistance will you give me if things go wrong when it is not your fault?

30.1 If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your Package travel arrangements or an excursion arranged through us in the UK, we may, at our discretion, offer advice, guidance and assistance.

30.2 Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings.

30.3 Our consent will be given subject to you undertaking to assign any costs and benefits received under any relevant insurance policy to ourselves. We limit the cost of any assistance we may, in our discretion, choose to give to you and any member of your party to £5000 per party in any event.

31. Special/Additional needs 31.1 Please note hotels may not provide adequate facilities for guests with mobility problems or who suffer from other disabilities.

31.2 Whether the holiday is within the UK or overseas you are required to notify us before you book, and to confirm in writing, if you or any member of your party has special needs or suffers from any disability (see Clause 21 above). We are keen to plan arrangements for your holiday so that special needs and requests can be accommodated as far as possible.

31.3 If you will need assistance or special facilities in the hotel, or may have difficulties in taking part in excursions, embarking or disembarking or travelling on the coach or other means of transport you, must let us know at the time of your booking.

31.4 Not all the holidays in this brochure may be suitable for you. We want you to enjoy your holiday and will try to help you select an appropriate trip.

31.5 If you need advice or further information either you or your booking agent should contact us.

31.6 However, we cannot be held responsible whether for disappointment, distress or otherwise should you decide to travel and then find the holiday itinerary unsuitable for your own personal mobility.

32. Special/Additional requests 32.1 If you or anyone on your booking has a special request (including dietary requirements) please tell us in writing before booking, or as soon as you are medically advised, and send us a copy of the diet.

32.2 We will notify the hotel or hotels on your holiday.

32.3 However please note that some hotels may not have facilities to cope with special diets and we cannot be held liable for their failure to do so.

32.4 Where we think that a hotel is likely to be unable to cope with a special diet, we will tell you prior to your booking confirmation being issued so that you can exercise your right to cancel your holiday booking without charge.

32.5 Any extra costs incurred must be paid to the hotel by you prior to departure from the hotel.

32.6 You should also detail any other requests, for example, low floor rooms, showers as opposed to bath, particular rooms or locations on the special requests section of the booking form or on your internet booking form.

32.7 For any booking made by telephone, you must confirm to us in writing the special request.

32.8 We will pass your request to the relevant supplier but this does not necessarily mean that your request will be fulfilled.

32.9 If a request can be fulfilled you may incur an extra charge payable either to us or direct to the hotel.

32.10 Please note that requests cannot be guaranteed unless we confirm on your booking confirmation that this is guaranteed.

33. Single Occupancy 33.1 Single occupancy of rooms when available may be subject to a supplementary charge and this will be shown on the brochure page.

33.2 Although some tours featured in our brochures have no single supplement, spaces are limited and therefore sell quickly.

33.3 However, additional single rooms may be requested but will be subject to availability and a charge made by the hotel.

33.4 We reserve the right to change single supplement charges at any time in response to demand or hotel rates. You will be advised at the time of booking.

34. Entertainment : Some of our hotels arrange additional entertainment. Where this is part of the holiday details are given on the respective brochure page. Where it is not specified it may still be available but is at the discretion of the hotel and is not guaranteed. It may be withdrawn if there is a lack of demand or for operational reasons.

35. Lost Property 35.1 Luggage and personal belongings are carried at all times at the owner’s sole risk and we are not responsible for any property or equipment either left on the coach (whether the coach is unattended or the coach driver is present) or lost elsewhere during your holiday.

35.2 Any items of lost property found by or handed to us will be held for a maximum period of 1 month following the date of the tour after which they will be disposed of or sold without further notice. If you request the return of lost property via the post, you will be expected to cover the cost of postage and packaging prior to the items being returned.

36. Data Protection Act 36.1 In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we, and your travel agent, need to use the information you provide such as name, address, email address, any special needs/dietary requirements etc.

36.2 We take full responsibility for ensuring that proper measures are in place to protect your information.

36.2.1 We may pass the information on to companies within our group and must pass such information on to the relevant suppliers of your travel arrangements such as hotels, transport companies etc.

36.2.2 The information may also be supplied to others for example, security or credit checking companies and public authorities such as customs/immigration if required by them, or as required by law.

36.2.3 Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country.

36.2.4 Subject to the above we will not, however, pass information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary or religious requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking.

36.2.5 In making this booking, you consent to this information being passed on to the relevant persons.

36.2.6 Please note that where information is held by your travel agent, this is subject to your agent’s own data protection policy. You are entitled to a copy of your information held by us. If you would like to see this please contact us. We retain your full contact details and other information in secure files and electronic storage facilities. We may use this information to contact you by mail, telephone or electronic means. We will provide you with details of other goods and services including those of selected third parties. If you do not wish to receive further information about products and services please write to our data controller.

37. Publication date and details This brochure was printed in the United Kingdom in September 2019 on behalf of Laver Holidays Ltd, Registered in England No. 02508494 whose registered office is c/o Skills Motor Coaches Limited, Belgrave Business Park, Belgrave Road, Bulwell, Nottingham NG6 8LY.

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Travel Insurance

Travel insurance is a vital aspect to booking a holiday, giving you protection against unforeseen circumstances that could otherwise spoil your holiday. It is important that you purchase travel insurance that properly covers your participation in whatever activities you may undertake at the time that you make your booking.

STANDARD SCHEDULE OF COVER UK

PER PERSON

EUROPE

PER PERSON

Up to 3 days

£17.00

Up to 3 days

£27.00

Up to 5 days

£23.00

Up to 5 days

£30.00

Up to 7 days

£26.00

Up to 7 days

£36.00

Up to 10 days

£34.00

Up to 10 days

£40.00

Up to 14 days

£40.00

Up to 14 days

£45.00

EUROPE CONTINUED

PER PERSON

Up to 18 days

£50.00

Whave arranged competitive travel insurance from Travel & General Insurance Services Limited to specifically meet your needs on your holiday. The schedule of cover below sets out a summary of the cover provided by this tailored insurance. Skills Travel Limited is an Appointed Representative of Travel & General Insurance Services Limited and are authorised and regulated by the Financial Conduct Authority, full details can be found at www.fca.org.uk

SECTION OF COVER

MAXIMUM SUMS INSURED AND/OR BENEFITS PER PERSON

MAXIMUM EXCESS PER PERSON

Cancellation

£2,000

• NIL trips up to 3‐days • £15 Loss of Deposit trips 4‐days plus • £50 Cancellation trips 4‐days plus

Delayed Departure (Northern Ireland, Isles of Scilly, Isle of Man, Channel Islands & Europe)

• £60 (£20 after first 12‐hours and £10 for each subsequent 12‐hours) Delayed Travel • £2,000 Holiday Abandonment

• NIL Delayed Travel • NIL Holiday Abandonment trips up to 3‐days • £50 Holiday Abandonment trips 4‐days plus

Missed Departure

• £100 (England, Scotland & Wales) • £300 (Northern Ireland, Isle of Man, Channel Islands & Europe)

NIL

Personal Accident

£15,000 (subject to age)

NIL

£2,000,000 Medical & Other Expenses in all, sub‐limited to: Medical & Other Expenses (including Curtailment)

Hospital Benefit

• £1,500 Additional Accommodation, Repatriation & Travel Expenses (England, Scotland, Wales, Northern Ireland & Isles of Scilly) • £1,000 Local Funeral Expenses (Isle of Man, Channel Islands & Europe) • £2,000 Curtailment • £10 per day up to £100 (England, Scotland, Wales, Northern Ireland & Isles of Scilly) • £15 per day up to £450 (Isle of Man, Channel Islands & Europe)

• £30 Medical & Other Expenses • Nil Curtailment trips up to 3‐days • £50 Curtailment trips 4‐days plus

NIL

£1,500 Personal Property in all, sub‐limited to: Personal Property (including Personal Money)

• £200 Single Article Limit • £200 in all Valuables • £200 (subject to age) Personal Money • £100 (after 12‐hours) Delayed Baggage

• NIL Delayed Baggage • £30 Baggage & Personal Money

Loss of Passport and / or Visa Expenses

£200

NIL

Personal Liability

£2,000,000

NIL

Legal Expenses

£25,000

NIL

HEALTH CONDITIONS You must be able to comply with the following conditions to have the full protection of your policy. If you do not comply we may refuse to deal with any relevant claim or reduce the amount of any relevant claim payment.

If you are travelling within the UK you are not required to declare your medical conditions. However, to be covered for any medical conditions you have or have had, you must be able to answer NO to questions 1. to 4. and YES to questions 5. and 6. a) and b) below: 1.

2. a) 3.

4.

5.

6. a)

Are you aware of any reason why the trip could be cancelled or cut short (such as the health of a close relative) Are you travelling: against the advice of a medical practitioner, or b) for the purpose of obtaining medical treatment.

Have you been given a terminal prognosis.

Are you receiving or awaiting treatment for any bodily injury, illness or disease as a hospital day case or in‐patient.

If you are on prescribed medication, are your medical condition(s) stable and well controlled.

If you suffer from stress, anxiety, depression or any other mental or nervous disorder, have you received written confirmation (at your cost) that you are fit enough to take this trip by either: a registered mental health professional (if you are under the care of a Community Mental Health Team), or b) a consultant specialising in the relevant field.

If you are travelling outside of the UK you must telephone MediScreen on 0344 892 1698 if anyone to be covered by this policy, or any person upon whose health the trip depends: 1.

2.

3.

4.

Has or has had a medical condition (excluding childhood and minor ailments not requiring treatment).

Is taking prescribed medication.

Has or has had any medical condition still requiring periodic review.

Is awaiting any tests, treatment, investigation, referral or the results of these.

MediScreen’s office hours are 9am to 5pm Monday to Thursday and 9am to 4pm Friday excluding Bank Holidays.

You must notify MediScreen immediately of any changes in medical circumstances arising between the date the policy is issued and the time of departure for the trip. You may have to pay an additional premium to cover your medical conditions. This applies to all destinations including trips solely within the United Kingdom (being defined as England, Scotland, Wales, Northern Ireland and the Isles of Scilly). A policy document that fully defines the cover, conditions and exclusions will be sent to you with your booking confirmation. When you receive your policy, please take the time to read it carefully to ensure you understand what is and what is not covered, and that all activities that you may wish to participate in are included. If it does not meet your requirements, please return the policy, proof of premium and any other relevant documentation to us within 14 days of receipt and we will refund the premium in full, provided you have not travelled or made a claim.

Significant or unusual limitations or What is not covered 1.

The cover under this policy is only available to United Kingdom residents for travel within the Geographical limits contained in this policy and which begins and ends in the United Kingdom.

Repatriation will be to the United Kingdom only.

2.

Cover is only available for the whole duration of a booked trip to a maximum 18‐consecutive days and cover cannot be purchased once a trip has already begun.

3.

Certain hazardous sports and activities.

4.

Personal effects – claims will be paid based on the value at today’s prices less a deduction for wear, tear and depreciation (loss of value) 5.

Losses of personal property, valuables, passport, visa or money must be reported to police within 24 hours of discovery and a written police report obtained.

6.

You are not covered for valuables, your passport or visa if left unattended at any time (including in a vehicle, in checked in luggage or while in the custody of a carrier, tour operator or public transport

operator) unless deposited in a hotel safe,

safety deposit box or left in your locked accommodation.

7.

Stolen property: You are not covered for baggage stolen from: a) an unattended coach/bus unless itwas locked in the luggage compartment of the coach/bus and evidence of force or violent entry to the vehicle is available, or b) the passenger compartment of any unattended vehicle.

8.

You being under the influence of drink or drugs (unless prescribed by a doctor).

9.

Circumstances known to you before you booked your trip or purchased this insurance which could reasonably have been expected to lead to cancellation of the trip.

Booking Conditions Information

PLEASE READ BEFORE BOOKING. The following information highlights some of the more important terms and conditions which apply to your booking. These are NOT our full Terms and Conditions. All bookings are subject to our full Terms and Conditions which you can find on our website: www.skills.co.uk/terms-conditions. A copy of these can also be e-mailed or posted to you on request. By asking us to make your booking, you confirm you have had access and agree to our full Terms and Conditions, which you should read and familiarise yourself with. Prices are correct at the time of going to print, but may increase or decrease at a later date. We reserve the right to increase or decrease prices of unsold holidays and insurance at any time after brochure publication as our costs change and exchange rates fluctuate, or to correct errors. Current prices of our holidays and travel insurance cover are shown on our website and are also available by telephone. Please ensure you have checked the price of any holiday and travel insurance cover you are interested in before making your booking.

Our holidays may be subject to a minimum number of bookings in order to operate. For all holidays, the deadline for deciding if sufficient passengers have booked to travel for the tour to operate, is the date by which full payment of the holiday must be made. In the event that minimum numbers have not been reached, we reserve the right to cancel your holiday and refund all monies paid.

If you have a complaint during your holiday you should tell the driver/representative or supplier at the earliest opportunity so that they can do their utmost to resolve the problem immediately. If on your return from holiday, you are dissatisfied you should write to us (quoting your reference number) within 28 days. We are unable to investigate any complaint received more than 28 days after your return. If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it. In deciding how to respond to your complaint we will take into account the date you first drew the problem to the attention of our driver/representative or supplier. Letters to be received within 28 days of your trip or holiday return.

Questionnaires are provided at the end of tours to gauge general customer satisfaction, however any comments made on the form will not be regarded as a formal complaint.

We will not be liable or pay you any compensation where the performance of our contractual agreement has been prevented or affected by Force Majeure, for example this includes delay, cancellations, change of itinerary, change of accommodation, change of transport. Force Majeure is any event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid, and is therefore beyond our or the supplier(s) control. These events include, but are not limited to; strikes, riots/civil unrest, government acts, hostilities, war, threat of war, terriost activity or threat of terriost activity, hurricanes, industrial disputes, natural or nuclear disaster, fire, flood, tornadoes, hurricanes, transportation and mechanical problems, airport closures, and severe weather conditions. We subscribe to the Code of Conduct of the Bonded Coach Holidays Group (BCHG) of the Confederation of Passenger Transport UK (CPT). BCHG requires a bond to be taken out to provide protection of money received for your Package in the unlikely event that a Member cannot, for financial reasons, carry out their obligation to their passengers.

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