LAVER HOLIDAYS - 2019 TO SPRING 2020 BY MONTH DATE JUNE 01 03 08 09 14 15 17 22 24 24 29 30 JULY 01 06 08 08 08 12 13 15 20 20 22 31 AUGUST 05 05 11 12 12 12 16 19 26 26 31
DESTINATION
DAYS
Laver Saver: Postal Museum & Oxford Welsh Border Charms Enchanting Devon: Ilfracombe, Woolacombe & a Wildlife Cruise Jersey By Sea Highland Perthshire Bournemouth & Isle of Wight Celebrations Chartwell, Leeds & Hever Laver Saver: National Memorial Arboretum & Blists Hill Victorian Town Relaxing in Wales Yorkshire Coast Villages Gardens of East Sussex Llandudno, Snowdon Mountain Railway & Pontcysyllte Aqueduct
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Elegant Sidmouth & the Isle of Purbeck Laver Saver - Buxton Military Tattoo & Ashbourne The English Riviera: Dartmouth Round Robin Rail & Cruise Blooming Beauty of RHS Garden Hyde Hall, Audley House & St. Albans Seaside Mystery Tour Yorkshire's Railway Heritage ft. North Yorkshire Moors Railway Laver Saver - Llandudno & Portmeirion Summer Cruising in the Lake District Isle of Wight Delights Laver Saver - Tatton Park Flower Show & East Lancashire Railway Royal Yacht Britannia, Heritage Railway & Edinburgh Isle of Man Steam Railway
5 2
Yorkshire Coast Villages Tyne & Wear: Tanfield Rail Grand Tour of Wales Royal Edinburgh Military Tattoo & Palace of Holyroodhouse Singles: Cotswolds Gardens & Houses Norfolk: Broads Cruise & Bressingham Gardens Classic Rosemundy House Break The Welsh Coast Dorset Coast Enchanting Devon Laver Saver - Althorp Estate & Blenheim Palace
7 5 9
SEPTEMBER 06 Elegant Sidmouth & the Isle of Purbeck 06 Isle of Wight Delights 07 Laver Saver - RHS Garden Wisely Flower Show & Buckingham Palace 08 Llandudno, Snowdon Mountain Railway & Pontcysyllte Aqueduct 09 Singles - Durham, Alnwick Castle & Open Air Beamish Museum 11 Bournemouth, Poole & the Glorious New Forest
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DATE
DESTINATION
SEPTEMBER CONTINUED 12 Pembrokeshire Coast 14 Day Out With Laver: Lincoln Cruise 16 Warner Lakeside Coastal Village 16 Falmouth, the Eden Project & St.Ives 16 The English Riviera: Dartmouth Round Robin Rail & Cruise 21 Laver Saver: Leeds Castle Festival of Flowers 21 Constable Country Landscapes ft. Ickworth House 27 The Beautiful South 28 Laver Saver: Llangollen Rail & the Isle of Anglesey 30 Northumberland Coast: Holy Isle, Durham & Bamburgh Castle OCTOBER 09 Grand Tour of Ireland 12 Laver Saver: Windsor Castle & Frogmore House 14 Welsh Border Charms 20 Castles of Scottish Lowlands: Edinburgh, Stirling & Guided Thirlestane 23 Heart of England Rail Journeys NOVEMBER 04 Singles - Llandudno, Chester Cathedral & the Mersey 09 Thursford Christmas Spectacular 11 Drams & Dances in Seasonal Scotland 18 Elegant Sidmouth Ft. Torquay & the Seaton Tramway 23 Fountain Abbey light Festival & Castle Howard 25 Lake District Ft. Holker Hall, Lakeside Motor Museum & Steam Railway 26 Thursford Christmas Spectacular 30 Portmeirion & Llangollen Rail Santa Special DECEMBER 05 North Devon Ft. Dunster by Candlelight 09 Eastbourne Mistletoe & Wine 10 Royal Albert Hall Christmas Concert Ft. Oxford Cathedral 14 Secret Seasonal Weekend Surprise Christmas in Llandudno 23 23 Christmas by the Scottish Riviera 23 Christmas at Rosemundy House Hotel 23 Northumbrian Noel Christmas 27 Twixmas in Durham 29 New Year in Sidmouth Ft. Exeter Cathedral & Abbotsbury Winter Gardens 30 Old Lang Syne in Llandudno JANUARY 13 Laver’s Annual Get-Together in Norfolk 18 Stratford-Upon-Avon & Cream Tea at Hathaway Tea Rooms 25 York & The Guided York Minster FEBRUARY 15 Snowdrops in the Cotswolds 22 Kew Gardens Orchid Festival & Windsor 25 South Coast Explorer: Weymouth & Thomas Hardy’s Wessex
DAYS 6 1 5 6 5 2 5 6 2
Door-to-Door Holidays IN BRITAIN & EUROPE
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CALL 66 55 44* ORcall VISIT Need08456 some advice? Please oneWWW.LAVERHOLIDAYS.CO.UK of our friendly team on 08456 66 55 44*
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08456 66 55 44* | WWW.LAVERHOLIDAYS.CO.UK Laver 2019 Festive.indd 1
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Welcome on board Welcome to the Laver Holidays 2019 Winter brochure, full of the very best in luxury coach travel from November 2019 to February 2020! Established in March 1991 Laver Holidays are a renowned coach tour operator who offer hassle-free coach holidays to the Great British Isles and beyond. As a well-established member of the Skills Group - who are proudly celebrating their Centenary in 2019 Laver Holidays are proud to offer our customers the perfect service for those who want a holiday without the additional stress that usually comes with it. With a simple booking process our experienced Holiday Planners take care of transport, hotels, travel insurance (on all breaks over 3 days or more) plus carefully designed itineraries and excursions. Inside this brochure you will find a selection of breaks and destinations, each carefully created to make sure that there is a holiday to suit you! We hope that you enjoy reading through our brochure and we look forward to welcoming you on board soon.
LOOK OUT FOR THESE SYMBOLS Look out for the below symbols in the 'includes' boxes to help you easily find out just what's included in each of our holidays:
INCLUSIVE INSURANCE
DOOR-TODOOR SERVICE
CLUB CLASS NATIONAL COACH TRAVEL TRUST DISCOUNT
Where to book Whether you’re looking for a little more inspiration, have a question or already know the holiday for you, call into any of our Skills or Laver Holidays travel shops, where our friendly and knowledgeable team are happy to help.
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LOUGHBOROUGH
DERBY
NOTTINGHAM
Skills & Laver Holidays Swan Street, LE11 5BL TEL: 01509 236 500
Skills & Laver Holidays Intu Centre, DE1 2AZ TEL: 01332 384 000
Skills & Laver Holidays Mansfield Road, NG1 3FB TEL: 0115 9507 982
BULWELL
BEESTON
ALFRETON
Skills Head Office Belgrave Road, NG6 8LY TEL: 0115 9770 080
Skills Worldwide Travel Chilwell Road, NG9 1ES TEL: 0115 9222 441
Golden Holidays Severn Square, DE55 7BQ TEL: 01773 203 444
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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Why Choose a Laver Holiday... Inclusive Holiday Insurance
Our 'Door-to-Door' Service
We are committed to ensuring that our customers are taken care of every step of the way, that's why all of our holidays for 3 days or more have personal travel insurance included in the price of the package.
We know that you want total peace of mind, that's why all of our holidays include our 'Door-to-Door' service*, where we pick you up straight from your front door and take you safely home at the end of your holiday.
Our Club Class Service
'Make it Laver' Selection
100 1919
2019
th
ARY C ENTEN
Our luxurious Club Class coaches offer a spacious, tabled seating area at the rear of the coach with additional legroom.
A selection of holidays from our Skills programme have been exclusively chosen by our Planner, but we've ensured that you can still enjoy Laver's hassle-free Insurance and Door-to-Door service with our 'Make it Laver' package.
*Excludes Days Out
National Trust and English Heritage Discounts Getting to know our customers over the years means that we know that a lot of our passengers hold annual memberships with the National Trust and/or the English Heritage. That's why as a thank you for your loyal custom and to make sure everybody can continue to enjoy the places they love, we now offer a discount on all our breaks that feature National Trust and English Heritage properties. Simply quote 'Membership' at the time of booking and the cost of the attractions will be deducted from the overall holiday cost. You will need to bring your membership card with you on your holiday.
Financial Protection Skills Holidays Ltd. Skills Motor Coaches Ltd. and Skills Worldwide Travel Ltd. are members of ABTA, (P7265, V5770 & E0259). This offers our customers extra protection when travelling with us, and also means we must abide by ABTA’s strict standards of service and Code of Conduct. For further information please visit www.abta.com. Skills Holidays are members of the Bonded Coach Holiday Group of the Confederation of Passenger Transport UK Ltd who provide a government approved consumer protection scheme. This ensures that in accordance with the coach package holidays featured in this brochure and on our website that our clients’ monies are protected by a Bond in the unlikely event of the Member’s insolvency. Full details can be obtained at www.bch-uk.org or call 0207 240 3131.
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 3
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Group Travel & Private Hire... At the Skills Group we have a dedicated Group and Private Hire department who specialise in tailor-made group holidays and coach tours for many private hire groups including: sports and social clubs, retirement groups, the Women's Institute, U3A and the National Trust - to name just a few. Providing a friendly and professional service, our Skills Group Manager, WE CAN PROVIDE Michele, has worked with the company for over A high standard of vehicles from: 20 years and can provide you with the best experience to suit your budget. Our tailored coach hire service can provide transport solutions for any event, destination or purpose and our range of fleet options mean we can fulfill all briefs, from the cost effective to the best in luxury coach travel.
CONTACT US:
GROUP TRAVEL TEL: 0115 9777 416 EMAIL: groups@skills.co.uk
CONTACT US:
PRIVATE HIRE TEL: 0115 9777 426 EMAIL: privatehire@skills.co.uk
29-33 seater midi coaches to 49-53 executive coaches and double deckers Group Organiser benefits and special offers Local pick-ups of choice Accommodation and attraction bookings at special rates (where possible) Options for smaller groups Invitations to exclusive events for the Group Organiser and partner/friend Competitively priced quotations Quality assured Financial security
Or are you apart of a smaller group? If you’re travelling with a group of friends or family, but not got enough of you to fill a coach of your own then you could qualify for a FREE place for yourself? It’s simple – select one of the destinations in this brochure and book together on the same tour, at the same time, departing from the same point and enjoy the following free place ratio: 21 – 34 full paying persons in your group - get 1 FREE PLACE 35 + full paying persons in your group - please ASK FOR THE BEST DEAL WE CAN OFFER
Conditions of your Laver Holidays Door-to-Door service See map on page 5 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
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If more than one address requires a taxi service this information MUST be provided at the time of booking. We regret that late additions will not be accepted. This service operates only to/from the boarding point of your choosing. It may be necessary to share your taxi with others. Any attempt to re-arrange your taxi direct with the taxi company or driver will nullify this agreement and render the passengers involved liable for the fare. Any passengers not willing to share a taxi (in either direction) will be deemed responsible for the fare. Due to space restrictions within most taxis, it is necessary to abide by the company's one case per person policy. Please advise the office when booking any wheelchairs, walking frames or mobility assistant aids that may require extra space in the taxi, mini bus or coach. Our 'Door-to-Door' service is not available on bookings made within 2 days of departure but... In order to not penalise anyone wishing to book within that 2 day period, the cost of the holiday will be reduced by £7 per person - regardless of the distance involved. A letter advising you of your pick-up time will be posted out to the address(es) provided at the time of booking, approximately 7 - 10 working days prior.
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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Door-to-Door Service...
The red line on our map illustrates the area in which we offer our complimentary ‘Door-to-Door’ service. For areas outside the red line, a supplementary charge will apply (please contact us if in doubt).
INSIDE THE RED LINE
NO CHARGE
INSIDE THE BLUE LINE
£10 PER PERSON*
INSIDE THE GREEN LINE
£20 PER PERSON*
*This is the total charge applicable to the booking. It covers both journeys and is irrespective of the number sharing the taxi. (We regret that we are unable to arrange "single" journeys in either direction). On or near a line? If you are unsure as to whether a surcharge may apply to your address, please ask when/ before making your booking.
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 5
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Contents
Christmas at Castle Howard © Castle Howard
LAVER SAVERS NEW Secret Seasonal Weekend Surprise NEW Fountain Abbey Light Festival & Castle Howard Portmeirion & Llangollen Rail Santa Special
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PAGE 7 8 8
TWIXMAS GETAWAYS NEW Twixmas in Durham Featuring Guided Cathedral & the Angel of the North
PAGE
FESTIVE BREAKS PAGE Elegant Sidmouth Featuring Torquay & the Seaton Tramway 9 Thursford Christmas Spectacular, Bury St.Edmunds & Norwich 10 Royal Albert Hall Christmas Concert Featuring Oxford Cathedral 11 NEW North Devon Delights Featuring Dunster by Candlelight & Arlington Court 12 NEW Drams & Dances in Seasonal Scotland 13 SINGLES Llandudno, Chester Cathedral & the Mersey 14 NEW Lake District Featuring Holker Hall, Lakeland Motor Museum & Steam Railway 15 NEW Eastbourne Mistletoe & Wine 16
NEW YEAR CELEBRATIONS NEW New Year Celebrations in Sidmouth Featuring Exeter Cathedral & Abbotsbury Winter Gardens NEW Auld Lang Syne in Llandudno
PAGE
LEGER COLLECTION
28-29
2020 WINTER BREAKS Laver’s Annual Get Together in Norfolk NEW Laver Day Out: Stratford-Upon-Avon NEW Laver Day Out: York & Guided York Minster NEW South Coast Explorer: Weymouth & Wessex NEW Laver Saver: Snowdrops in the Cotswolds NEW Laver Saver: Kew Gardens Orchid Festival & Windsor
PAGE 30 31 31 32 33
CHRISTMAS ESCAPES Christmas by the Scottish Riviera: Dumfries & Galloway Christmas in Llandudno Christmas in Harrogate NEW Cornish Christmas at Rosemundy House Hotel Christmas in Suffolk NEW Northumbrian Noel Seasonal Celebrations NEW Luxurious Christmas in the South Tyrol
2019 FAVOURITES Grand Tour of Ireland Grand Tour of Wales Luxury Llandudno
PAGE 34 35 36
TERMS AND CONDITIONS TRAVEL INSURANCE INFORMATION YEAR OVERVIEW
37 - 38 39 40
PAGE 17 18 19 20 - 21 22 23 24
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Need some advice? Please call one of our friendly team on 08456 66 55 44*
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NEW Laver Saver - Secret Seasonal Weekend Surprise
Have a ‘Simply Wonderful Christmastime’ on our Secret Seasonal Weekend Surprise! Our mystery break includes all the excellent standards and service you would expect from Laver Holidays along with carefully designed itineraries and lots of festive fun. On this superb-value break we choose the destination and hotel – all you have to do is sit back and relax Mystery Hotel
During your stay... Day 1 – Do you like surprises? After pickups we’ll take you on a mystery visit – but, you’ll just have to wait and see where that will be! Afterwards, we’ll travel to our festively bedecked hotel to enjoy a 3-course dinner this evening. Days 2 – After a delicious full English breakfast, we’ll enjoy another mystery visit en route home.
Now that would be giving too much away!
Hotel Facilities • Bar & restaurant
INCLUDES 1 night dinner, bed & breakfast Mystery excursions
DEPARTURE DATE
DAYS
FROM
Sat 14 December
2
£139 £20
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 7
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NEW Laver Saver – Fountain Abbey Light Festival & Castle Howard
CLUB CLASS COACH TRAVEL If you’re looking for somewhere special to visit this Christmas, then look no further! Wrap up warm and discover the beauty of the National Trust Fountain Abbey, as it erupts into wonderful colours and lights at its unique Light Festival, and Castle Howard on this enchanting short break. During your stay... Day 1 – Today we take you to the National Trust Fountains Abbey and Studley Royal Water Garden, where we have included admission to the Light Festival. Wander through the estate to see the trees twinkling with lights and enjoy the warming sights of the abbey ruins illuminated with all the colours of the rainbow! Perhaps tuck into some festive food before walking to the cellarium, where live entertainment and singing will be taking place – because it wouldn’t be Christmas without carols! Day 2 – Shortly after breakfast we visit the enchanting Castle Howard, take time to explore the grounds which take on a magnificent beauty in the crisp winter months. Inside you will find the house lit by candle and firelight and dressed in stunning traditional Christmas decorations. INCLUDES
Get into the Christmas spirit on this short getaway as we join Santa and his Little Helpers who make a special appearance on the Llangollen Railway! This weekend we also include admission into the dreamy townscape of Portmeirion Village – home to unique Italianate architecture and lovely views. During your stay... Day 1 – This morning we visit Portmeirion. Standing on a clifftop overlooking Cardigan Bay, Portmeirion was specifically designed and built by Welsh architect, Sir Clough Williams-Ellis in the style of an Italianate village. After some free time, we continue to our hotel with a welcome drink on arrival. Day 2 – After breakfast we take you to the little town of Llangollen, where we have arranged a very special journey for you. All aboard the Llangollen Railway, where your decorated carriage awaits ready to transport you to ‘Lapland’ (or Carrog as it’s known throughout the year). Join Santa on-board, and sit back and relax as Santa’s Little Helpers serve you a mince pie and mulled wine during the enjoyable journey.
INCLUDES
1 night dinner, bed & breakfast Admission into the National Trust Fountain Abbey & Castle Howard
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Laver Saver Portmeirion & Llangollen Rail Santa Special
1 night dinner, bed & breakfast Welcome drink and Entertainment at the hotel Admission into Portmeirion Journey on the Llangollen Railway
The Cairn Hotel ***, Harrogate
George IV Hotel **, Criccieth
Just five minutes away from the centre of Harrogate, this grand, Victorian hotel boasts classical décor, plus traditionally furnished rooms with tea and coffee making facilities.
With magnificent views towards the sea and the hilltop castle, this atmospheric hotel is situated in the centre of Criccieth. Rooms are traditionally furnished and each feature facilities for making tea and coffee.
Hotel Facilities
Hotel Facilities
• Bar & restaurant
• Bar & restaurant
DEPARTURE DATE
DAYS
FROM
S/SUPP
DEPARTURE DATE
DAYS
FROM
S/SUPP
Sat 23 November
2
£169
£20
Sat 30 November
2
£165
£10
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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NEW Early Festivities in Elegant Sidmouth Featuring Torquay & The Seaton Tramway
Be “caught in timeless charm” on this festive getaway to Elegant Sidmouth with all the trimmings. With included visits to Bath, Otter Nurseries Garden Centre, Sidmouth’s Donkey Sanctuary and a tram ride on the magical Polar Express to Santa’s home, the North Pole – you’ll be forgiven for believing that Christmas has come early! Royal York & Faulkner Hotel ***, Sidmouth A magnificent Regency building with an unrivalled position on Sidmouth’s elegant esplanade, ideally located for our stay.
Hotel Facilities • Bar & restaurant • Lounge
• Lift
CUSTOMER FAVOURITE HOTEL
During your stay... Day 1 – This morning our friendly driver will take us to Bath, where we can enjoy a little free time. Later, we will continue our journey to the Royal York & Faulkner Hotel in Sidmouth where on arrival we will enjoy mulled wine and mince pies.
hinnies who have been rescued or relinquished into the charity’s care. Afterwards, we have arranged a magical tram ride on the Polar Express, on the Seaton Tramway. Enjoy a cup of hot chocolate and a delicious cookie, meet Father Christmas and admire the dancing lights whilst you walk around the North Pole.
Day 5 – After breakfast we travel home. Day 2 – After breakfast we visit Otter Nurseries Garden Centre for a walk around. Established in 1964, this Ottery Garden Centre covers over 100-acres and CLUB CLASS COACH TRAVEL includes growing fields, polytunnels and glasshouses. Unlike most garden centres, INCLUDES they grow many of the plants that they sell! Later, we take you to Torquay for the 4 nights dinner, bed & breakfast remainder of the day. Perhaps head to Nightly entertainment at the hotel Torquay Harbour, this quiet spot offers Mulled wine and mince pies on arrival shops, cafés and a lovely marina to enjoy. Traditional Christmas Day dinner with crackers Day 3 – Enjoy time at leisure, after breakfast perhaps explore Sidmouth for everything from steam trains to shipwrecks and farming to factories or browse the quaint shops in the town centre. Tea and cake are provided at the hotel this afternoon. Day 4 – This morning we visit Sidmouth’s Donkey Sanctuary, set along the historic Jurassic Coast this working farm is home to hundreds of donkeys, mules and
and a sherry reception 1 Afternoon tea and cake Excursions to Bath, Otter Nurseries Garden Centre & Torquay Admission into the Donkey Sanctuary Journey on the Seaton Tramway Polar Express with a hot drink and cookies served on board Free time in Sidmouth
DEPARTURE DATE
DAYS
FROM
Mon 18 November
5
£469 £50
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 9
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Thursford Christmas Spectacular
Featuring Bury St.Edmunds & Norwich
The Thursford Christmas Spectacular is one of the country’s largest Christmas shows. Set in the magical surroundings of fairground carousels and organs and delivering an extravaganza of dancing, music and laughter it’s no surprise that it’s a Laver customer favourite! Prom Hotel ***, Great Yarmouth The Prom Hotel is close to the beach and offers views of the seafront and famous Golden Mile. The rooms have been decorated to a high standard and offer tea and coffee making facilities.
Hotel Facilities • Bar & restaurant
CUSTOMER FAVOURITE HOTEL
During your stay... Day 1 – This morning we take you to twinkling town of Kings Lynn, brimming full of history and with a vibrant town centre it is the perfect destination to spend a couple of hours. Later, we continue to the Prom Hotel and on arrival we enjoy a hot welcome drink.
to be discovered. Our driver will drop you off near the impressive Norwich Cathedral, where we have arranged a guided tour followed by tea and biscuits. Final Day – We travel home via a visit to Springfields Shopping Outlet - fill your stockings with over 55 outlet stores selling famous-name brands in fashion and home at great discounts all year!
Day 2 – After a leisurely breakfast and a little bit of free time in Great Yarmouth, 3 DAY INCLUDES this afternoon we travel to Thursford 2 nights dinner bed & breakfast where we have included admission Visits to Kings Lynn and Springfields into the fabulous Thursford Christmas Shopping Outlet Spectacular. With a spellbinding cast of Free time in Great Yarmouth 130 professional singers, dancers and Admission into Thursford Christmas Spectacular musicians – many of whom are West End 5 DAY INCLUDES performers, this 3-hour performance delivers an extravaganza of non-stop 4 nights dinner, bed & breakfast singing, dancing, music, humour and Visits to Kings Lynn, Cromer, Norwich & variety. Springfields Shopping Outlet Day 3 (5 day break only) – After breakfast we’ll travel to Cromer for free time. This afternoon, we visit Burnham Market – Norfolk’s loveliest village!
Guided tour of Norwich Cathedral with tea and biscuits Admission into Thursford Christmas Spectacular Free time in Great Yarmouth
DEPARTURE DATE Day 4 (5 day break only) – Today we include a full day excursion to Norwich Sat 9 November where every cobbled street and every Tue 26 November glowing window tells a story just waiting
10
DAYS
FROM
S/SUPP
3 5
£279 £40 £429 £75
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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Royal Albert Hall Christmas Concert Featuring Oxford Cathedral
The iconic Royal Albert Hall has been the home of Christmas concerts in London since 1871, and this year they’ll be presenting the best festive entertainment in town, to audiences old and new, transforming the entire building into an enchanting experience of music, dance, comedy and much more. Holiday Inn ***, Luton South This beautiful hotel is set within acres of the stunning Hertfordshire countryside. Offering a comfortable lounge bar area and friendly staff, this is the ideal hotel for our short stay.
Hotel Facilities • Bar & restaurant • Lounge
• Lift
During your stay... Day 1 – We visit the Cathedral city of St Albans. The city’s history can be seen in its Roman remains and Medieval architecture. After some free time, we take you to a local restaurant for this evening’s dinner before travelling to the hotel.
Day 3 – After a hearty breakfast we visit Oxford, here we have included a guided tour of Oxford Cathedral. The beautiful building was originally the church of St Frideswide’s Priory, Day 2 – After a leisurely breakfast we the patron saint of Oxford. Afterwards, perhaps visit magical Windsor for some free visit the festive Christmas Market located in time. Famous for its splendid Royal the heart of the city of dreaming spires on history, perhaps find a cosy restaurant or café and enjoy a spot of lunch as today Broad Street. Later, we will return to the East Midlands. there will be no dinner at the hotel. This afternoon we travel to the iconic Royal Albert Hall for the spectacular 2018 SELL OUT TOUR Christmas concert. INCLUDES 2 nights bed & breakfast 1 dinner included Visits to St Albans, Windsor & Oxford Admission into the Royal Albert Hall Christmas Concert Guided tour of Christ Church Cathedral, Oxford
DEPARTURE DATE
DAYS
FROM
Tue 10 December
3
£289 £40
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 11
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NEW North Devon Delights
Featuring Dunster by Candlelight & Arlington Court
Wrap up warm and step back in time as the village of Dunster lights its Medieval streets with atmospheric candles. This magical event, which begins at dusk, is a unique chance to enjoy the village and its magnificent castle illuminated much more softly whilst enjoying the traditional entertainment. The Carlton Hotel **, Ilfracombe The Carlton Hotel is located by the Tunnels Beaches, a short walk from the maritime harbour and quay. The hotel features wireless internet access, a restaurant and comfortable bedrooms with tea and coffee making facilities.
Hotel Facilities • Bar & restaurant
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During your stay... Day 1 – Around lunchtime we’ll enjoy a stop in Cheltenham. Stroll along the leaflined promenade and perhaps pop into a cosy café or one of its many independent restaurants for a little something to eat. After some free time, we continue to our hotel. Day 2 – Enjoy free time in Ilfracombe, this charming harbour town remains one of the key working fishing ports in North Devon. This afternoon, we’ll take you to Lynmouth, for the remainder of the day.
Day 4 – Today we have included admission into Arlington Court and the National Trust Carriage Museum in Exmoor. Inside you’ll discover an Aladdin’s cave of marvellous treasures for all tastes, from model ships to shells, collected over several generations. The National Trust Carriage Museum houses one of the most significant collections of carriages in the country. Day 5 – Shortly after breakfast we take you to Gloucester for free time before travelling back to the East Midlands this afternoon.
CLUB CLASS COACH TRAVEL
Day 3 – After a leisurely morning, our driver will take you on a drive through Exmoor INCLUDES National Park as we travel to Bideford. 3 nights dinner, bed & breakfast Stroll along the lanes lined with quirky little 1 night bed & breakfast shops and cosy cafés or head to the quay Excursions to Lynmouth, Cheltenham, Bideford, and admire the waterfront. Later, we will & Gloucester be picked up by a shuttle bus which will Free time in Ilfracombe take us to the festive village of Dunster. Admission into Arlington Court & The Every year this remarkably preserved Carriage Museum medieval village lights up its street with Scenic drive through Exmoor National Park Late-Afternoon Candlelight event in candles; the atmosphere is both traditional Dunster village and exciting and the entertainment Shuttle bus transfers to Dunster village throughout the village includes carol singers, hand bell ringers, a large fairground organ and choirs in the parish church. DEPARTURE DATE DAYS FROM S/SUPP (PLEASE NOTE: Dinner is not included today, due to the nature of the excursion). Thu 5 December 5 £435 £25
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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NEW Drams & Dances in Seasonal Scotland Featuring Oban & Fort William
Get ready for an enchanting adventure before the run up to Christmas really begins. Staying in the town of Oban, on this break we have included a cable car ride up Aonach Mor, where you can experience breath taking views and also a visit to Inveraray. Plus a great entertainment package provided by the hotel.
During your stay...
stunning views head to ‘McCraig’s Tower’, this colosseum lookalike stands proudly above the town and provides views over the town. In the afternoon, we have included a scrumptious afternoon tea with tea/coffee, a glass of fizz and fresh home baking back at the hotel plus a fun Scottish Quiz- and prizes to be won. This evening dinner will be followed by dancing and singing with Argyll’s top musical act.
Day 1 - We travel via a suitable comfort stops en-route and a scenic drive along Loch Lomond to our hotel where on arrival a warm Scottish welcome awaits. After some time to freshen up we gather for a drinks reception whilst listening to the Highland Bagpipes being played. A selection of local malts will be enjoyed Day 4 – After breakfast we have arranged for an along with a taster of Scotland’s finest canapés, before a delicious 3 course dinner excursion to Inveraray, the ancestral home of the and an evening of Scottish Entertainment. Duke of Argyll who founded the town in 1745. The Royal Hotel ***, Later we return to the hotel for a Scottish Fayre Oban Day 2 - After a hearty full Scottish Dinner followed by an evening of entertainment breakfast we have a leisurely drive and dancing with a Ceilidh Band and piper on the Standing in the centre of town and close to the harbour the Royal was built in 1895. Rooms travelling along the shoreline of the Lochs bagpipes– make sure you bring some tartan! at the Royal Hotel retain a traditional décor, to Fort William. Here we have included many with tartan furnishings or curtains. Day 5 – Following breakfast this morning we a cable car ride up Aonach Mor, for far reaching views of Glencoe, Ben Nevis and must bid our Scottish hosts a fond farewell as we Hotel Facilities travel home to the East Midlands. on a clear day the Isle of Skye. At the • Bar & restaurant • Lift summit there is the Snowgoose restaurant INCLUDES and observation balcony. The mountain 4 nights dinner, bed & breakfast gondola is the only one of its kind in Scottish entertianment each evening Britain. This evening back at the hotel there 1 Afternoon Tea will be a pre-drinks reception of mulled Cable Car Ride up to Aonach Mor wine before a delicious 3 course dinner Excursion to Fort William & Inverary followed by more Scottish Entertainment. Free time in Oban Day 3 - After breakfast explore Oban, the ‘Seafood Capital of Scotland’. Oban is a wonderful place to spend the day. For
DEPARTURE DATE
DAYS
FROM
Mon 11 November
5
£419 £70
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 13
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NEW Singles Special Selection
Featuring Llandudno, Chester Cathedral & The Mersey
Put the sparkle back into the festive season on this relaxing single’s break to Llandudno, Chester Cathedral and the Mersey.
(taking 275 years to complete) resulting in the magnificent Gothic style masterpiece you see today. Afterwards, we continue to the Beaufort Park Hotel in Mold.
Beaufort Park Hotel ***, Mold
Day 3 – This morning there will be free time for you should you wish to go and explore Mold’s famous market – one of the largest and best remaining street markets in North Wales, renowned for its range of local goods and produce. This afternoon, we will visit Llandudno. The town’s landmark Victorian Pier was originally built back in 1876 and remains a wonderful place to grab a warm cup of tea (or coffee) and enjoy the spectacular views out to sea.
most iconic sights and stunning skyline aboard the world-famous Mersey Ferry. Afterwards, we will pick you up and drop you off closer to the city centre. Before stepping off the coach we Day 2 – After breakfast we visit Llangollen will be welcomed by a member of the Liverpool During your stay... Tourism Board on-board who will provide us for some free time. A central point for with a brief introduction of this famous city. You Welsh history perhaps visit some of the Day 1 – On our way to Wales, our can then enjoy a little bit of free time exploring town’s remaining ruins, including the experienced driver will take us into Liverpool before we return to the hotel. Chester where we have arranged a guided Castell Dinas Bran. This medieval castle is rumoured to be linked to the legends of Day 5 – Today we begin our journey back to the tour around the magnificent Chester King Arthur. This afternoon, we’ll return East Midlands, where your taxi’s will be waiting Cathedral. Founded as a Benedictine Abbey in 1092, the church was later rebuilt to Mold where you can enjoy some more to take you back home. free time.
Set in the beautiful North Welsh countryside, Beaufort Park Hotel is an independently run hotel situated close to the historic market town of Mold. It offers a restaurant, bar and free internet access throughout.
Hotel Facilities • Bar & restaurant
• Lift
Day 4 – We enjoy a leisurely journey to Liverpool with comfort breaks along the way. Here we have arranged an Explorer Cruise. Guided by an expert commentary, you will see (and learn) about Liverpool’s
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CLUB CLASS COACH TRAVEL INCLUDES 4 nights dinner, bed & breakfast 2 nights entertainment at the hotel Guided tour around Chester Cathedral Journey on the Mersey Liverpool Explorer Cruise Excursions to Chester, Llangollen, Llandudno & Liverpool Free time in Mold
DEPARTURE DATE
DAYS
FROM
S/SUPP
Mon 4 November
5
£399 NIL
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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NEW Lake District Winter Warmer
Featuring Holker Hall, Lakeland Motor Museum & Steam Railway
Sit back and relax on this enchanting journey around the fascinating Lake District. With our carefully tailored ‘Transport Trio Package’ you can admire the National Park’s natural beauty from the glistening shores of Lake Windermere and experience its frosted valleys with a journey on the Lakeside & Haverthwaite Steam Railway. We also enjoy visits to the Lakeland Motor Museum, Holker Hall, Kendal and Carlisle. Cumbria Park Hotel ***, Cumbria Just a short walk from Carlisle city centre, Cumbria Park Hotel is situated in Carlisle’s quiet north suburbs, the hotel offers views of the historic landmark and offers individually decorated bedrooms.
Hotel Facilities • Bar & restaurant
During your stay... Day 1 – We make our way to Kendal. Handsomely built in limestone, Kendal is a traditional market town with a compact centre that offers a wide range of restaurants, cafés and shops. After some free time, we continue to our hotel where we enjoy a welcome drink before our evening meal.
over 2000 years of history.
Day 4 – After breakfast we visit Holker Hall and Gardens for free time. This grand Victorian house is the family home of Lord and Lady Cavendish and you can explore its fine Day 2 – Today we have carefully arranged collection of antique furniture and art without a ‘Transport Trio Package’ – this great-day the restriction of ropes and barriers. Highlights out combines three major attractions include the distinguished library, elegant in the South Lakeland area! Our day drawing rooms and ornate dining room. includes entry into the Lakeland Motor Day 5 – We retrace our footsteps back to the Museum, housed in a converted mill in the heart of the Lake District, where you East Midlands. can explore over 30,000 exhibits that trace the development of road transport INCLUDES throughout the twentieth century. With 4 nights dinner, bed & breakfast Welcome tea/coffee on arrival a scenic cruise along Lake Windermere Transport Trio Package – Includes a visit to the as well as a picturesque journey on the Lakeland Motor Museum, Cruise on Windermere Lakeside & Haverthwaite Steam Railway (from Bowness to Lakeside) and a journey on the today will feature some of the highlights Lakeside & Haverthwaite Steam Railway the area has to offer. Day 3 – Today, we have a day at leisure in Carlisle. Perhaps visit the remarkable Carlisle Castle (just a short walk away from the hotel). Originally built in 1092 by William Rufus, the castle is home to
Admission into Holker Hall & Gardens Free time in Kendal & Carlisle
DEPARTURE DATE
DAYS
FROM
Mon 25 November
5
£399 £40
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 15
S/SUPP
15
21/01/2019 16:44:47
NEW Eastbourne Mistletoe & Wine
On our “Mistletoe & Wine” themed break staying in popular Eastbourne, we have also included visits to Brighton, Rye and Hastings. Plus, with festive entertainment at the hotel, this is the perfect way to get into the Christmas spirit!
The Cumberland Hotel ***, Eastbourne The Cumberland hotel is located on the Eastbourne seafront, overlooking the promenade and the Channel. It is a short walk to the town centre and boasts sea views throughout.
Hotel Facilities • Bar & restaurant
• Lift
Day 4 – ‘New Years Eve’ - This morning we take a trip along the coast to Brighton, where Day 1 - ‘Christmas Eve’ - Today we the town’s Royal Pavilion outdoor ice rink travel making comfort stops en route conjures up the very essence of Christmas to our hotel where a warm festive - visit the antique shops, enjoy the many welcome awaits with hot drinks and restaurants or enjoy a pleasant stroll along mince pies on arrival. After dinner this the sea front in this lovely seaside town evening enjoy entertainment in the bedecked in all its seasonal glory at this time company of your hosts. of year. After lunch we return for the rest of the afternoon at leisure in Eastbourne. Day 2 - ‘Christmas Day’ - A full day Our entertainment after dinner this evening at leisure in Eastbourne – take the includes an optional fancy dress competition opportunity to do some shopping at the for those who really what to get into the spirit town’s Christmas market where you’ll of the occasion. find traditional stalls selling locally made crafts, gifts, local produce and Day 5 - We bid our hosts a fond farewell delicious seasonal food. This evening and begin our homeward journey full of during dinner there will be a visit from Christmas spirit. Father Christmas followed by musical entertainment. CLUB CLASS COACH TRAVEL During your stay...
Day 3 - ‘Boxing Day’ - We explore 1066 country calling firstly at Hastings location for TV series “Foyles War”. From here we continue on to the old Cinque Port of Rye, a quaint, old fashioned town straight out of Dickens where you’ll find individual shops all decorated for the season. Another evening of fun and games is in store after dinner this evening.
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INCLUDES 4 nights dinner, bed & breakfast Hot drink and mince pies on arrival Nightly entertainment Excursions to Brighton, Rye and Hastings Free time in Eastbourne
DEPARTURE DATE
DAYS
FROM
S/SUPP
Mon 9 December
5
£389 £40
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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Christmas by the Scottish Riviera: Dumfries & Galloway Including Panto Visit
Escape this Christmas to the Scottish Riviera, and cherish a little time away with friends, old and new. On this festive getaway we include a full Christmas package with nightly entertainment, exclusive spa access at the hotel and tickets to the pantomime in Carlisle. Cairndale Hotel & Spa ***, Dumfries Recognised as one of the friendliest hotels in Dumfries, Cairndale Hotel offers comfortable accommodation in a charming Scottish setting.
Hotel Facilities • Bar & restaurant • Lift
• Spa
During your stay... Day 1 – Our journey this morning will take us to the Cairndale Hotel & Spa in Dumfries, where after checking in entertainment will follow dinner this evening.
between England and Scotland it’s bursting with history and heritage just waiting to be unwrapped. This afternoon we have included a ticket to the local pantomime (Oh yes we have!), before returning to the hotel for evening dinner.
Day 2 – This morning our experienced driver will take you on a scenic drive through Galloway Forest Park – so, sit back, relax and enjoy the simply stunning views of Britain’s largest forest park. Day 5 – After a ‘guid Yule’ (or good Christmas Our journey will end in Ayr, a charming to you and I) today we return home. seaside resort in South Ayrshire where you can enjoy a little free time before HOTEL ENTERTAINMENT returning to the hotel for dinner followed by entertainment this evening. Day 3 – Spend Christmas Day in the warmth and comfort of the hotel amongst new friends. After a leisurely breakfast perhaps take some time out to relax and enjoy the hotel’s leisure facilities, which include; a heated indoor swimming pool, jacuzzi and sauna. Later a traditional Christmas lunch is served and this evening a delicious buffet dinner is followed by entertainment. Day 4 – After breakfast we visit Carlisle, precariously perched on the frontier
INCLUDES 4 nights dinner, bed & breakfast Full Scottish breakfast Christmas Day lunch & buffet dinner Nightly entertainment at the hotel Free use of hotel’s leisure facilities Scenic drive through the Galloway Forest Park Excursions to Ayr & Carlisle Ticket to local pantomime in Carlisle
DEPARTURE DATE
DAYS
FROM
Mon 23 December
5
£569 £100
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 17
S/SUPP
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21/01/2019 16:44:54
Christmas in Llandudno
Featuring Ffestiniog Railway, Isle of Anglesey & Panto Visit
Join us for a jovial Christmas in Llandudno. This festive stay includes a full-board Christmas package at the Baytree Hotel (in Llandudno), a gift for each guest from a very special visitor, an enchanting journey on the Ffestiniog railway plus a visit to Amerton Farm & Craft centre with a light lunch, the Isle of Anglesey, Caernarfon and Chester.
During your stay... Day 1 – We visit Amerton Farm & Craft Centre where we have included a light lunch for you before travelling to our hotel in Llandudno. On arrival, enjoy a welcome drink and mince pies.
Day 2 – This morning we visit the Isle of Anglesey, situated off the North Coast of Wales, Anglesey has one of the best coastlines in the world, made up of coastal paths, rugged cliffs and quaint The Baytree Hotel ***, coves and bays. Later, we visit Caernarfon Llanududno – home to Wales’ most famous castle Located on Llandudno’s seafront, The Baytree and a UNESCO World Heritage Site. Hotel overlooks the Grand Promenade and the Here, we have arranged a visit to the local hotel’s elegant lounge offers wonderful views pantomime, oh yes we have! Afterwards, of Llandudno Bay. we will return to our comfortable hotel Hotel Facilities for dinner and entertainment. • Bar & restaurant • Lounge
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• Lift
Day 3 – Spend Christmas Day in the comfort and warmth of our glittering Baytree Hotel surrounded by friends. Shortly after breakfast sherry and mince pies will be served as we wait for our very special visitor – Father Christmas, who will be bringing a special gift for each passenger. Today, there will also be a traditional banquet lunch with all the trimmings and later this evening dinner is served followed by festive entertainment. Day 4 – Escape the crowds with us on
Boxing Day as we take you on an enchanting journey on one of the world’s greatest railway journeys – the Ffestiniog Railway. Travelling from Blaneau to Porthmadog, this stretch of railway winds through the snow-capped Snowdonia National Park, allowing you to experience the elegant scenery from the comfort of a romantic steam carriage. Day 5 – After breakfast ‘yule’ enjoy a leisurely lunch stop in Chester before our journey back home.
GIFT FOR EVERY PASSENGER INCLUDES 4 nights full-board Welcome drink & mince pies on arrival Banquet lunch & dinner on Christmas Day Entertainment at the hotel Gift on Christmas Day Lunch at Amerton Farm & Craft Centre Journey on the Ffestiniog Railway Excursions to Isle of Anglesey, Caernarfon & Chester Ticket to local pantomime in Caernarfon
DEPARTURE DATE
DAYS
FROM
S/SUPP
Mon 23 December
5
£589 £80
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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NEW Christmas in Harrogate
Step into Christmas as we visit Harrogate. Relax on this festive getaway, which includes a full Christmas package at our beautiful hotel in Harrogate, a gala dinner and a party night, plus visits to enchanting York, Richmond, Ripon and Knaresborough. The Crown Hotel ***, Harrogate Located within walking distance to Harrogate’s town centre, The Crown Hotel offers individually styled and comfortable bedrooms with tea and coffee making facilities available.
Hotel Facilities • Bar & restaurant
• Lift
During your stay...
home to a Norman castle, Georgian architecture and a large cobbled market place. Later, we visit Day 1 – We travel to Harrogate, one of Ripon where we will spend the remainder of the Yorkshire’s most elegant destinations, and day. This evening we will sit down to enjoy a to our hotel The Crown Hotel. After our special Gala dinner at the driver has dropped you off enjoy free time hotel, followed by a disco. in Harrogate. Home to handsome historic Day 5 – After breakfast we travel to buildings; enjoy the magical and festive Knaresborough, an historic market and spa atmosphere as Christmas lights sparkle town in the borough of Harrogate. Perched under the trees along the Stray and in the on the cliffs above the River Nidd, centre of town. Later, there will be mulled Knaresborough provides a warren of streets wine and canapés before our evening meal. and stone staircases, home to Medieval Day 2 – We travel to the beautiful city of buildings and fabulous independent shops. York for free time. Enjoy a wander along We continue our journey back to the East the cobbled streets, perhaps visit York’s Midlands this afternoon. Chocolate Story and pick up some of York’s most famous chocolate – a great INCLUDES stocking filler! Later, you may choose to 4 nights dinner, bed & breakfast join us as we visit the local pantomime. Mulled wine and canapés at the hotel on arrival (Oh yes we do)! Day 3 – Spend Christmas day in the comfort of the hotel with friends and loved-ones. Joyous festivities will follow breakfast this morning. Throughout the day we will also enjoy a traditional Christmas Day lunch followed by The Queen’s Speech along with festive games and a buffet dinner will be served this evening. Day 4 – This morning we visit Richmond,
4-course Christmas Day lunch & buffet dinner Gala dinner followed by a disco on boxing day Excursions to York, Richmond, Ripon & Knaresborough Free time in Harrogate Optional excursion to the pantomime in York (please enquire at time of booking)
DEPARTURE DATE
DAYS
FROM
Mon 23 December
5
£609 £89
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 19
S/SUPP
19
21/01/2019 16:44:58
Cornish Christmas at the Rosemundy House Hotel
Featuring Padstow Christmas Festival
Christmas is here and we invite you to join us for the festivities at the Rosemundy House Hotel! This gorgeous Georgian hotel is a long-standing Laver favourite. On this joyful escape we enjoy a guided tour and tasting at Healy’s Cider Farm, Truro Cathedral and an enchanting evening excursion to Padstow Christmas Festival. During your stay... Day 1 – After door-to-door pickups we travel to our hotel enjoying comfort breaks along the way. On arrival there will be some time to settle in before we enjoy a glass of sherry with the hotel staff, followed by dinner and an evening of joyful entertainment. Day 2 – Following a leisurely morning we travel to Healy’s Cider Farm where we have arranged a guided tour and tasting. During our informative guided tour we will learn about cider and jam making, enjoy a tutored tasting, a tractor ride and visit the distillery and cellars. Later, we’ll take you into Padstow to experience the merry atmopshere at this time of year as you explore the resorts boutque retrailers or enjoy a bite to eat in one of the towns renowned restaurants such as Rickstein’s.
INCLUDES 4 nights dinner, bed & breakfast Entertainment at the hotel Welcome glass of sherry 1 Cream Tea at the hotel 1 Candlelight dinner Guided tour and tasting at Healy’s Cider Farm Guided tour of Truro Cathedral Excursion to Padstow & Truro Free time in St Agnes
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Need some advice? Please call one of our friendly team on 08456 66 55 44*
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Day 3 – Spend Christmas Day in the comfort of our cosy hotel. Breakfast will be followed by some festive activities including quizzes and games and even a visit from Father Christmas! After our traditional Christmas dinner later there will be an evening of cabaret entertainment.
CLUB CLASS COACH TRAVEL
Day 4 – After breakfast we travel to Truro for free time. Dating back over 800 years, the city’s heritage is as a market town and port. Today it is Cornwall’s only city and its most striking feature is the grand Cathedral, where we have arranged a guided tour. Built at the turn of the century, it continues to dominate the Truro skyline and has some interesting Victorian stained glass windows. This afternoon we return to the hotel for a delicious cream tea before we enjoy a candlelit dinner followed by a splendid buffet and entertainment later this evening. Day 5 – Full of festive cheer we return home, with comfort stops along the way. Rosemundy House Hotel ***, St Agnes Situated just 100 yards from the main street of the unspoilt village of St Agnes and set on 4-acres of gardens and woodland, this hotel is an 18th century Georgian house and offers garden views, cosy lounges and a bar and restaurant.
Hotel Facilities
• Bar & restaurant
CUSTOMER FAVOURITE HOTEL DEPARTURE DATE
DAYS
FROM
S/SUPP
Mon 23 December
5
£689
£40
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 21
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21/01/2019 16:45:10
NEW Christmas in Suffolk
“Have Yourself a Merry Little Christmas” on this getaway to Suffolk! Whether you want to relax in the company of friends or explore some of Britain’s most beautiful landscapes this break has all the trimmings! With an excellent Christmas package at the renowned Mill Hotel in Sudbury, a home away from home, and visits to Cambridge, Colchester and Bury St. Edmunds. The Mill Hotel ***, Sudbury This Old English Style hotel is in the centre of Sudbury, set on the banks of the River Stour. It has a cosy bar, restaurant and picturesque views over the surrounding meadows.
Hotel Facilities • Bar & restaurant • Lounge
• Lift
During your stay... Day 1 – We travel to Cambridge located on the River Cam, famed for its historic University, buildings and the beautiful King’s College Chapel. Later we arrive at our hotel in time for dinner.
Day 5 – On our journey back to the East Midlands we’ll enjoy leisurely stops in the picturesque villages of Lavenham – widely acknowledged as the best example of a Day 2 – This morning we visit Colchester, medieval wool town in England, and Long Melford, this quintessential English village as Britain’s oldest town Colchester’s boasts two large Manor Houses, an impressive colourful history is reflected by its award-winning museums, art galleries and village Church and an electric main street beautiful buildings. After some free time, bursting with independent shops, galleries, antique centres and tea rooms. we return to the warmth of our hotel for a buffet lunch and later an evening of joyous festivities follows dinner. Day 3 – Enjoy Christmas day relaxing in the comfort of our hotel, surrounded by friends, old and new. After breakfast perhaps enjoy a leisurely stroll, take time to read or play cards and games before a traditional Christmas lunch is served. This evening a hot and cold buffet will be served for dinner followed by the ‘Legendary Mill Hotel Quiz’. Day 4 – Escape the crowds this Boxing Day, with a visit to Bury St. Edmunds for free time. Described as a “unique historical gem” this town is best known for its striking combination of medieval architecture, elegant Georgian squares
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and a glorious Cathedral. We return to the hotel for a buffet lunch and later an evening of entertainment, after dinner.
ENTERTAINMENT AT HOTEL
INCLUDES Return coach travel 4 nights dinner, bed & breakfast Lunch and Buffet dinner on Christmas Day Buffet Lunch on Christmas Eve & Boxing Day Live entertainment Quiz night Excursions to Cambridge, Colchester, Bury St. Edmunds, Lavenham & Long Melford
DEPARTURE DATE
DAYS
FROM
S/SUPP
Mon 23 December
5
£589 £89
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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21/01/2019 16:45:16
NEW Northumbrian Noel Celebration Featuring Panto Visit
Make this Christmas one to remember and treat yourself to a Christmas getaway in Northumbria. You can be assured that everything is taken care of with included visits to a local pantomime show as well as York, Durham and Whitley Bay. So, all you have to do is sit back, relax and enjoy the company!
Holiday Inn Washington ***, Tyne & Wear The Holiday Inn Washington offers comfortable and friendly accommodation with modern en-suite rooms each providing tea and coffee making facilities.
Hotel Facilities • Bar & restaurant
• Lift
Large Number of Single Rooms Available
During your stay...
Day 4 – This morning we visit the seaside town of Whitley Bay, located on the north-east coast Day 1 – We travel to York, where we enjoy of England. St Mary’s lighthouse is one of the a couple of hours at leisure. Perhaps visit borough’s main attractions, having stood as a the 13th Century Cathedral to admire the beacon along the coastline since 1898. It features stunning architecture before strolling along a nature reserve and wetland habitat ideal for the cobbled streets and finding a quaint rockpooling and often Seals can be spotted lying café to enjoy a warm drink. Afterwards we on the rocks. After some free time, we’ll return continue to our hotel for dinner and an to the hotel for a carvery lunch and an afternoon evening of entertainment. at leisure. This evening we will enjoy a farewell dinner dance at the hotel. Day 2 – After a leisurely breakfast we visit Durham for a little free time. Home to one of Day 5 – After breakfast we’ll begin our leisurely the most recognisable landmarks in the UK, journey home. the majestic Durham Cathedral, together with adjacent Durham Castle, this UNESCO World Heritage Site forms one of the most NO SINGLE SUPPLEMENT stunning city panoramas in Europe. Here, we have also included a visit to the Pantomime INCLUDES (Oh, yes we have!) Dinner back at the hotel this afternoon will be followed by sing-a-long 4 nights dinner, bed & breakfast Entertainment package includes: ‘Christmas live entertainment and a ‘Christmas Classic’ Classic’ quiz, bingo, dinner dance & more! quiz. Traditional Christmas Day Lunch
Day 3 – Celebrate Christmas Day in Carvery Lunch on Boxing Day the warmth and comfort of the hotel, Afternoon Tea served on Christmas Day Excursions to York, Durham & Whitley Bay surrounded by friends. Today our Christmas Visit to the Pantomime in Durham package will include a traditional Christmas lunch served with all the trimmings, Afternoon tea is served during the Queen’s speech later and a fun bingo session hosted DEPARTURE DATE DAYS FROM S/SUPP by your driver this evening after a delicious Mon 23 December 5 £519 NIL festive buffet!
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 23
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21/01/2019 16:45:18
NEW Luxurious Christmas in the South Tyrol
This Christmas experience the magical mountain scenery on this Italian getaway with memories that will last a lifetime. From our base in Lavarone, Italy, we enjoy a romantic horsedrawn carriage ride through Levico and the stunning Lagorai mountains as well as a typical Trentino dinner and a traditional Apple pie strudel and ‘Parampampoli’ tasting (typical winter drink)! On Christmas day, relax in the comfortable hotel and perhaps take advantage of the luxurious spa. Grand Hotel Astoria ****, Lavarone The Grand Hotel Astoria overlooks the surrounding Alps and nearby Lavarone Lake. The hotel provides spacious bedrooms, a games room, a billiards room and the restaurant serves local and international cuisine, as well as typical Trentino specialities.
Hotel Facilities • Bar & restaurant
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• Lift
During your stay...
special liquor originally created in the 50s!), and a traditional strudel (apple pie). Day 1 – We travel to our overnight hotel Day 6 – Verona is the second most important in Saarbrucken. art city in Italy. On our excursion today you can Day 2 – We continue to our main hotel; discover the Piazza Bra with the magnificent the Grand Hotel Astoria in Lavarone. Roman amphitheatre, the elegant shopping street Via Mazzini and the historic district. Day 3 – Today we’ll visit the historical city of Trento for free time – This unique Day 7 – Enjoy a day of leisure today. Or, you Alpine city is home to a stunning castle can join us for an optional excursion to Riva del and cathedral. Perhaps enjoy a walk to Garda and Malcesine. the charming typically Italian Christmas Day 8 – We return to our overnight hotel. markets, with the scent of cinnamon and chestnuts floating through the air and the Day 9 – We retrace our footsteps home. background of softly playing carols. Day 4 – Enjoy Christmas Day in the INCLUDES comfort of the hotel. After breakfast Return Channel crossing perhaps take a little time out for yourself 2 nights bed & breakfast en-route and relax in the hotel’s spa, which Porterage & Welcome drink in Lavarone includes a relaxation area, hot tub, sauna, 6 x International Breakfast Buffets Turkish bath and indoor pool. 4 x Evening meals Christmas Eve Dinner with live music Day 5 – This morning we have arranged a 1 x 3-course typical Trentino dinner magical ride through the paths of Levico Free access to spa (from 2:00pm to 7:00pm) and the stunning Lagorai mountains in a Visits to Trento, Levico, Borgo Valsugana & Verona horse drawn carriage. After this inspiring Horse-drawn carriage ride in Borgo Valsugana ride, we will travel to Borgo Valsugana, Apple pie strudel and ‘Parampampoli’ tasting one of the main villages of the Valsugana Optional excursion to Riva del Garda & Malcesine Valley and famous for its characteristic (£15 per person, please enquire at booking) houses and balconies on the Brenta river, that cuts the village in two halves. We’ll end our day in Rifugio Crucolo: here, in DEPARTURE DATE DAYS FROM S/SUPP the oldest tavern run by the same family, Sun 22 December 9 £829 £179 we’ll enjoy a glass of Parampampoli (a
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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21/01/2019 16:45:21
NEW Twixmas in Durham
Featuring Guided Cathedral & Angel of the North
If you “Wish it Could be Christmas Everyday” then put our Twixmas break to Durham at the top of your wish list! On this wonderful break we’ll be keeping the spirit of Christmas alive with an enchanting guided tour around the captivating Durham Cathedral and visits to Harrogate, Newcastle, Hexham and Durham.
During your stay... Day 1 – Before arriving at the hotel we will enjoy free time in Harrogate, one of Yorkshire’s most elegant destinations. Maybe visit the Royal Pump Room; built by Isaac Shutt in 1842 it’s home to a fascinating museum where you can find artifacts from bygone Harrogate. After free time, we continue to our hotel with a welcome drink on arrival.
inside traditional pubs all aglow with the twinkling lights of Christmas. We return to the hotel for a Gala dinner with drinks reception and an evening of entertainment
Day 4 – On our way home, we will enjoy a short photo stop at Antony Gromley’s Angel of the North, England’s most famous piece of Holiday Inn ***, public art. Taller than four double decker buses Washington Day 2 – Shortly after breakfast we visit and with a wingspan as big as a jumbo jet it is The Holiday Inn Washington provides a Durham for a little free time. Home to believed to be the largest angel sculpture in the friendly atmosphere. Offering spacious and one of the most recognisable landmarks world. Afterwards, we will continue our journey modern bedrooms with tea and coffee making in the UK, the majestic Durham Cathedral to the East Midlands. facilities, there is also a stylish lounge, a bar where we have arranged a guided tour. and a restaurant to enjoy amongst friends. INCLUDES Together with adjacent Durham Castle, Hotel Facilities this UNESCO World Heritage Site forms 3 nights dinner, bed & breakfast • Bar & restaurant • Lift one of the most stunning city panoramas Welcome drink on arrival Gala dinner including a drinks reception in Europe. A fun bingo and quiz session Tea/coffee served after dinner follows dinner back at the hotel this 1 night of entertainment evening. Day 3 –This morning we visit Newcastle, one of the most iconic cities in Britain for some free time. Afterwards, we travel to the intriguing town of Hexham. This historic market town is clustered around the Abbey and is home to independent shops, cosy cafés and roaring fires housed
Excursions to Harrogate, Newcastle, Hexham & Durham Guided tour of Durham Cathedral Visit to the Angel of the North
DEPARTURE DATE
DAYS
FROM
Fri 27 December
4
£299 £65
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 25
S/SUPP
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21/01/2019 16:45:23
NEW New Year in Sidmouth
Featuring Exeter Cathedral & Abbotsbury Winter Gardens
Celebrate the New Year in Sidmouth, relax escaping the bustle of the shopping sales and enjoy our speciallytailored itinerary. With insurance, door-to-door pick-ups, a wonderful New Year’s Eve package at the hotel and visits to Bourton-On-The-Water, Weymouth, Exmouth, Sidmouth, Exeter and admission into Abbotsbury Gardens – we’ve really got everything taken care of for you. The Bedford Hotel ***, Sidmouth Set on Devon’s Jurassic Coast, The Bedford Hotel is located on Sidmouth’s seafront. It provides individually designed bedrooms with tea and coffee making facilities and a restaurant overlooking Lyme Bay.
Hotel Facilities • Bar & restaurant
• Lift
During your stay... Day 1 – Once you’ve joined our comfortable holiday coach we’ll travel to Bourton-On-The-Water for free time. Regularly voted as one of the prettiest villages in England and set in the heart of the Cotswolds, Bourton-On-The-Water is famous for its idyllic village scenes which offer visitors a truly unique atmosphere. Afterwards, we continue our journey to The Bedford Hotel in Sidmouth, where on arrival a warm welcome drink and biscuits will be awaiting us.
Day 4 – Following a leisurely morning, our friendly driver will take you into Exeter and drop you off close to the stunning Exeter Cathedral, located in the heart of the city centre. Here, you will have a little time to explore before we return to our hotel later this afternoon. Day 5 – After breakfast we visit Abbotsbury Subtropical Gardens for free time. Described by Sir Alan Titchmarsh as “one of the finest gardens”, the unique micro-climate enables rare and exotic species from all over the world to thrive here. From here we continue our journey home.
Day 2 – Today we travel to Weymouth for CLUB CLASS COACH TRAVEL some free time. Beautiful all year round, Weymouth’s stunning golden curving INCLUDES beach offers striking views of the white 4 nights dinner, bed & breakfast Purbeck Cliffs. Welcome tea/coffee and biscuits on arrival Excursions to Bourton-On-The-Water, Weymouth, Exmouth and Exeter Admission into Abbotsbury Gardens Free time in Sidmouth
Day 3 – After breakfast we take you to Exmouth. One of the oldest and most picturesque seaside towns in Devon, where you will find a fabulous indoor market and a range of shops which can be explored amongst some splendid DEPARTURE DATE DAYS FROM S/SUPP regency architecture! Later, we’ll take you Sun 29 December 5 £499 £40 back to Sidmouth where you can enjoy a little free time before our New Year’s Eve A limitied numner of side sea-view rooms & balcony celebrations begin back at our hotel. rooms available at an additional supplement.
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Need some advice? Please call one of our friendly team on 08456 66 55 44*
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21/01/2019 16:45:26
NEW Auld Lang Syne In Llandudno
Including an Extensive In-House Celebration Programme
Celebrate New Year in style at the Tynedale Hotel in Llandudno. Relax and unwind by the seafront as the hotel have a carefully planned in house entertainment package whilst also sampling some of the chef’s culinary delights! A great way to see in the New Year!
During your stay... Day 1 – We travel to Llandudno where a warm welcome awaits at the Tyndale hotel. Enjoy a Victorian afternoon tea and delicious cakes whilst your cases are taken to your room. A cava and canapes reception later precedes a delicious 5 course dinner by candlelight and an evening of entertainment, before a late night buffet available for anyone feeling a little peckish!
the hotel’s infamous high teas of scrumptious sandwiches, delicious cakes and other naughty but nice goodies. An evening of entertainment is in store again after dinner, not forgetting of course, a late night finger buffet in the café bar shortly before midnight.
Day 4 – After breakfast you may wish to take a stroll along the seafront to blow away the cobwebs, but don’t forget to be back in time for Tynedale Hotel ***, Chef’s light lunch in the café bar. This evening Llandudno there will be a fabulous farewell dinner, fancy Centrally located on Llandudno’s iconic Day 2 – After a hearty breakfast the hotel Victorian Promenade, the Tyndale is a modern, have a full day planned for your enjoyment dress parade (participation is optional) and final evening of entertainment followed by a late night bright seafront hotel which is just 20 metres including a mouth-watering high tea from the beach and a short walk away from buffet. with sandwiches, cakes and goodies the high street. mid-afternoon. For those who wish to Day 5 – After breakfast we return home. Hotel Facilities venture further afield our driver will be on INCLUDES • Bar & restaurant hand to take you on a scenic drive of the surrounding area. Later a fabulous evening 4 nights dinner, bed & breakfast CUSTOMER FAVOURITE HOTEL of celebrations await including a gala dinner Gala Dinner on New Year’s Eve and entertainment to welcome the New Afternoon Tea at the hotel Cava and Canape Reception at the hotel Year in style. To round the evening off, Light Lunch at the hotel shortly after midnight a light finger buffet 2 High Teas at the hotel will be served and the main hotel bar will be Nighlty entertainment each evening open until the wee small hours. Day 3 – A day of leisure in Llandudno starts with a delicious brunch with fillet steak, bucks fizz and much more! Again an inhouse programme of activities are included at the hotel today including another of
Scenic drive around the local area Free time in Llandudno
DEPARTURE DATE
DAYS
FROM
Mon 30 December
5
£575 NIL
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 27
N
S/SUPP
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017463 Laver Holidays Europe Pages 28 & 29.qxp_Layout 1 18/01/2019 09:56 Page 1
European touring from our travel partner, Leger Holidays.
Copenhagen, Lübeck & Münster Christmas Markets
Lübeck
Enjoy Christmas markets in Denmark and northern Germany on this popular tour.
Day 1 Local departure by coach or Door-to-Door service, then to Belgium for an overnight stay.
Day 2 We continue north through Germany and into Denmark to reach Copenhagen for three nights. B,D
Day 3 Copenhagen Included excursion into Copenhagen to enjoy the wonderful Christmas market at Tivoli Gardens. The stalls and decorations take inspiration from Danish and Scandinavian tradition and, of course, Father Christmas and live reindeer add to the Christmas feel. B
Day 4 Malmö We head across the incredible Oresund Bridge into Sweden and to Malmö on our included excursion. B
INCLUDES
• 6 nights hotel with continental breakfast & 2 evening meals • Excursions & visits: Copenhagen; Malmö; Lübeck; Münster
Christmas Market. We stay overnight in the Hamburg area. B,D
Day 6 Münster Join today's included excursion to Münster. Set against the charming backdrop of the illuminated old quarter, Münster’s Christmas markets are all within a stone’s throw from each other. There are around 300 stalls in all, offering a huge range of toys, decorations and crafts. Continue to Belgium for an overnight stay. B Day 7 Return home. B
Day 5 Lübeck We leave Included Meals: B=Breakfast, D=Dinner Copenhagen and head back into Germany to Lübeck. Gothic red Silver Service Tour Code: 7MDCV brick architecture, festive Christmas Dec 2 2019 £749 lights and stars and beautifully Luxuria Tour Code: 7MDCX decorated Christmas trees conjure up the magic atmosphere of Lübeck Nov 25 2019 £859
Tivoli Gardens Christmas Markets Optional excursions are at extra cost. Extras: single room supplement from £199.
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Christmas or New Year in Luxembourg
Luxembourg
Luxembourg, a city of contrasts, reflecting its medieval and modern history. Dec 23 or 29 Local departure by coach, then to Luxembourg for a four-night stay.
Christmas Eve or Dec 30 Little Switzerland Enjoy our included excursion as we travel along the Moselle Valley to the charming riverside town of Remich. This afternoon we visit the pretty medieval town of Echternach. Enjoy a six-course Christmas Eve dinner (Christmas tour) or a sixcourse dinner with music from Lisa Mariotto (New Year tour). B,D Christmas Day or New Year’s Eve Luxembourg City Included excursion to the capital of the Grand Duchy, before enjoying a relaxing afternoon in our hotel, preparing for the evening’s festivities. Tonight, we enjoy a sixcourse dinner followed by music and dancing with Lisa Mariotto (Christmas tour) or The Red Rooster Groove & Swing Band (New Year tour). B,D
INCLUDES
• 4 nights hotel with continental breakfast, 1 brunch (New Year tour) & 3 evening meals • Excursions & visits: Little Switzerland; Luxembourg City
Boxing Day or New Year’s Day
Trier Join our optional excursion to Trier, reputedly the oldest city in Germany. See the impressive Porta Nigra, which once formed part of the city’s Roman Walls. B,D (Christmas tour), Br D (New Year tour). Dec 27 or Jan 2 Return home. B
Included Meals: B=Breakfast, Br=Brunch, D=Dinner
Christmas Tour
Executive Tour Code: 5XLG
Dec 23 2019
£579
New Year Tour
Executive Tour Code: 5YLGV
Dec 29 2019
£629
Luxembourg City Optional excursions are at extra cost. Extras: single room supplement from £79.
Need some advice? Please call one of our friendly team on 0846 66 55 44*
017463 Laver Holidays Europe Pages 28 & 29.qxp_Layout 1 18/01/2019 09:56 Page 2
European touring from our travel partner, Leger Holidays.
Christmas Spectacular in Austria & Scenic Trains of the Tyrol
View over Salzburg
A festive break with a mix of Tyrolean delights and scenic train journeys. Dec 22 Local departure by coach or Door-toDoor service, then to Belgium for an overnight stay. Dec 23 Continue to the Austrian Tyrol for a four-night stay. B,D
Christmas Eve Salzburg & Salzkammergut Lakes Included excursion to the picturesque Sound of Music City, Salzburg. In the afternoon, remain in the city or join our optional excursion to the stunning Salzkammergut Lakes area. B,D
Boxing Day Ziller Valley Railway; Horse & Carriage Ride Spend the day at leisure or join an optional ride on the narrow-gauge steam railway. There’s also the chance for an optional horse and carriage ride. B,D Dec 27 To Belgium for an overnight stay. B Dec 28 Return home. B
Included Meals: B=Breakfast, D=Dinner
Please note: the Ziller Valley Railway does not always feature a steam engine.
INCLUDES
• 6 nights hotel with continental breakfast & 4 evening meals
• Excursions & visits: Salzburg; Scenic Tyrol & Kitzbühel; Pinzgau Train Ride (included on Silver Service)
YOUR HOTEL
Executive departure will stay for four nights at a 4-star hotel, such as the Sattlerwirt Hotel in Ebbs. The hotel has a restaurant and bar.
Silver Service departures will stay for four nights at the 4-star Sporthotel Fontana or the 4-star Alpine Resort Hotel in Fieberbrunn. Due to demand we may also use other 4-star hotels in the area. Overnight stays in Belgium will be in city-style hotels.
Christmas Day Scenic Tyrol & Kitzbühel; Pinzgau Train Ride Full day included excursion exploring the Tyrol and Kitzbühel with an optional ride through the countryside on the scenic Pinzgau train (included on Silver Service). This evening, we enjoy a turkey dinner at our hotel. B,D
Ziller Valley Railway
Kitzbühel Old Town Dec 22
Salzkammergut
Dec 22
Executive Tour Code: 7XKA
2019
£699
2019
£839
Silver Service Tour Code: 7XKAV Optional excursions are at extra cost. Extras: single room supplement from £129.
Need some advice? Please call one of our friendly team on 0846 66 55 44*
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NEW Laver’s Annual Get-together in Norfolk Including Broad’s Cruise
Join Laver Holidays in 2020 for our signature get-together! This annual reunion break allows friends, old and new, to come together in a comfortable setting to reminisce as well as celebrate the year ahead! This year we’ll be visiting Norfolk, on the mid-east coast of England, home to unspoilt coastline, beautiful countryside, the unique Broads National Park, forests and heathland.
During your stay... Day 1 – Enjoy a leisurely stop in Kings Lynn before arriving at our hotel later this afternoon. The Hanseatic town of Kings Lynn was once one of England’s most important ports and this maritime past is still very much in evidence today. Fine old merchants’ houses stretch down to the river between cobbled lanes and the elegant Customs House overlooks the harbour.
Day 3 – This morning our experienced driver will be on hand to answer questions and book your 2020 holidays! This afternoon we take you to Wroxham where we have included a scenic boat cruise. Situated in the heart of the Norfolk Broads, what better way to discover one of Britain’s most enchanting landscapes Prom Hotel ***, than learning about the Broads with a fun and Great Yarmouth informative commentary whilst taking in the Day 2 – This morning we visit Norwich Located a short walk away from the beautiful scenery all around you? This evening for free time. As well as being the only beach, the Prom Hotel offers comfortable we have arranged a beautiful gala dinner English city in a National Park (the Norfolk bedrooms, many of them have views of the followed by entertainment. Broads), it is also the most complete seafront and famous Golden Mile, free Wi-Fi and tea and coffee making facilities. medieval city in the UK. The city’s centre Hotel Facilities is easy to walk and even better to explore, Day 4 – After breakfast we wave goodbye to our • Bar & restaurant perhaps starting at Tombland. From here hosts and begin our journey home with comfort stops along the way. two gates St. Ethelbert’s and Erpingham CUSTOMER FAVOURITE HOTEL lead into the idyllic Cathedral Close, home INCLUDES to a wealth of historic buildings, including 3 nights dinner, bed & breakfast the medieval Deanery. It’s also close to Gala dinner and entertainment Elm Hill, a lovely cobbled medieval street Excursions to Kings Lynn, Norwich & Wroxham near to the River Wensum lined with tiny Scenic boat cruise in Wroxham houses, many of them now attractive Free time in Great Yarmouth shops. After some free time, we’ll return to our hotel for an afternoon at leisure.
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DEPARTURE DATE
DAYS
FROM
S/SUPP
Thu 16 January 2020
4
£315 £50
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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NEW Laver Days Out
Stratford-Upon-Avon with a Cream Tea
York & The Guided York Minster
Step back in time and discover the charms of Olde England on this wonderful day out to Stratford-UponAvon, a medieval market town and the birthplace of William Shakespeare. Today, we have arranged a Cream Tea for you to enjoy at the prestigious Hathaway cottage tearoom.
Today we’ll visit York, a fasincating city with Roman roots and a strong Viking past! Unlike any other English city, walk its ancient walls, which surround contemporary independent shops and stylish eateries. During the day we have arranged a guided tour around the enchanting York Minster – one of the world’s most magnificent Cathedrals.
INCLUDES
INCLUDES
Return coach travel Cream Tea at the Hathaway Tea Rooms Free time in Stratford-Upon-Avon
Return coach travel Guided tour of York Minster Free time in York
Door-to-Door service pickups available, please enquire at the time of booking.
Door-to-Door service pickups available, please enquire at the time of booking.
DEPARTURE DATE
DAYS
ADULT
SENIOR
CHILD
DEPARTURE DATE
DAYS
ADULT
SENIOR
CHILD
Sat 18 January 2020
1
£38
£38
£38
Sat 25 January 2020
1
£36
£36
£36
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 31
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South Coast Explorer
Featuring Weymouth, Bournemouth & Thomas Hardy’s Wessex
Escape those Winter Blues and come away with us on this South Coast Explorer! Joined by friends, old and new, delve into Thomas Hardy’s ‘Wessex’ – famous for his novels and the nineteenth century rural life. On this interesting break we include admission into the National Trust’s Max Gate, Dorchester, Weymouth and Bournemouth. Prince Regent Hotel **, Weymouth The Prince Regent Hotel is an attractive seafront property on Weymouth’s historic esplanade with views across Weymouth Bay and the Jurassic coastline beyond. Purpose built in a classic Georgian style, this hotel offers comfortable accommodation with nightly entertainment and tea and coffee making facilities in each room.
Hotel Facilities • Bar & restaurant
Day 1 – We take you to Oxford for a chance to explore. Famously known as The City of Dreaming Spires, Oxford is renowned for being home to a prestigious University. After some free time, we continue our leisurely journey to our hotel.
Day 2 – Enjoy a relaxing morning in Weymouth, after breakfast perhaps take a refreshing walk along the seafront. This afternoon we visit Swanage for the remainder of the day. Perhaps visit Swanage Day 5 – After breakfast we begin our journey home Heritage Centre and Museum where you with comfort stops along the way. can find out more about this fascinating town before enjoying a stroll along Swanage Pier, an integral part of the character of the ENTERTAINMENT AT HOTEL town, reflecting its Victorian splendour and rich heritage. INCLUDES Day 3 – After breakfast we’ll visit 4 nights dinner, bed & breakfast Bournemouth for free time. Known as the Entertainment each evening at the hotel ‘Coast with the Most’ Bournemouth’s seven Excursions to Oxford, Swanage, Bournemouth, Poole miles of coastline is the perfect backdrop for Quay & Dorchester a brisk walk. Explore the heart of the town Full day excursion around Thomas Hardy’s ‘Wessex’ where you can find an array of museums as Admission into Max Gate well as restaurants, cafés and bars. Later, Free time in Weymouth we’ll return to the hotel via Poole Quay – a large natural harbour. Here, you can enjoy the treasures of the Old Town where sea DEPARTURE DATE DAYS FROM S/SUPP captains and pirates once stood in the Poole Tue 25 February 2020 5 £299 £65 Museum! Day 4 – Today we explore Thomas Hardy’s
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‘Wessex’ – an imaginary region near the south and south-west of England that was used in Hardy’s most famous novels. We’ll enjoy free time in Dorchester, or “Casterbridge” as Hardy referred to, which was the centre for several of Hardy’s greatest works. We have included admission into Max Gate, an atmospheric home designed by Thomas Hardy, now in the care of the National Trust, here he wrote some of his greatest novels and poetry including Tess of the d’Urbervilles.
Seaview twin and double rooms are available on a request only basis and are subject to availability (additional £15 per person per night supplement).
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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NEW Laver Saver: Snowdrops in the Cotswolds
NEW Laver Saver: Kew Gardens Orchid Festival & Windsor
This idyllic short break is the perfect excuse to make the most of the changing seasons, as we wave goodbye to winter and look forward to the beginning of springtime.
Enjoy a taste of paradise this winter as we visit Kew Gardens Orchid Festival. On this short break you can immerse yourself in a celebration of Thailand’s vibrant colours, culture, and magnificent plant life, which will be taking place in the Princess of Wales Conservatory at Kew Gardens!
During your stay...
During your stay...
Day 1 – We visit Bourton-on-the-Water, regularly voted as one of the prettiest villages in England, where we have arranged a cream tea for you to enjoy. Why not take a stroll along the River Windrush or stop by the Cotswolds Motoring Museum & Toy Collection before we travel to our hotel.
Day 1 – Today we will visit Kew Gardens annual Orchid Festival. Enjoy colourful floral displays, including a bright Vanda tunnel and magnificent arches decorated with orchids! Admire handcrafted Thai umbrellas, an exquisite Bang Pa-In inspired orchid palace and learn about the significance of orchids in Thai cuisine, medicine and culture. After some free time, we’ll continue to our hotel.
Day 2 – After breakfast we visit Painswick Rococo Garden – a visit here will take you back to the elegance and sophistication of the early 1700s, a time when gardens were fashionable theatrical sets. After you have explored, why not enjoy a slice of a delicious homemade cake in the cosy café before we return home.
INCLUDES
Day 2 – Shortly after breakfast enjoy some free time in the Royal Borough of Windsor. Crowned by the stunning Windsor Castle, where the marriage of HRH Prince Harry and Ms Meghan Markle took place in 2018, Windsor offers a rich mix of history, culture and heritage, which makes it one of England’s most unique and beautiful destinations. After some free time, we return home to the East Midlands. INCLUDES
1 night dinner, bed & breakfast Free time in Bourton-on-the-Water 1 Cream Tea Admission to Painswick Rococo Garden
1 night dinner, bed & breakfast Admission into Kew Gardens during the Orchid Festival Excursion to Windsor
Jurys Inn ***, Swindon
Holiday Inn Slough ***, Windsor
The Jurys Inn Swindon offers stylish rooms perfectly designed to provide guests with all the comforts of home.
The Holiday Inn offers spacious and stylish bedrooms with tea and coffee making facilities.
Hotel Facilities
Hotel Facilities
• Bar & restaurant
• Lift
• Bar & restaurant
DEPARTURE DATE
DAYS
FROM
S/SUPP
DEPARTURE DATE
DAYS
FROM
S/SUPP
Sat 15 February 2020
2
£139
£20
Sat 22 February 2020
2
£149
£30
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 33
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Grand Tour of Ireland Ring of Kerry & Killarney Jaunting Cars Experience
Take in Ireland’s famous scenery and wealth of history on this impressive holiday to the Emerald Isle. Covering both Northern Ireland and the Republic of Ireland, we include visits to the world-famous Giants Causeway, the Ring of Kerry, Belfast, Killarney, Sligo, Galway, Adare and Cong and much more on this fascinating journey. During your stay...
lakes and magnificent National Parks.
Day 1 – We travel to our first 3-star hotel in Waterford. (1 x DBB)
Day 5 – We travel to Limerick, home to a beautiful waterfront and castle. After some free time, we continue to Adare, often voted as ‘Ireland’s prettiest village.’ Later, our driver will take you on a scenic drive to our 4-star hotel in Galway, passing the stunning Cliffs of Moher. (2 x DBB)
Day 2 – Today we’ll visit Blarney Castle and Gardens home to the legendary Blarney Stone. This afternoon we visit Kinsale for free time. Originally a medieval fishing port, historic Kinsale is one of the most picturesque towns in Ireland. Tonight, we will be staying at the 4-star Killarney Towers Hotel. (3 x DBB)
Day 6 – Enjoy free time to explore Galway.
Day 10 – After breakfast we head to the National Trust’s Castle Ward. This eccentric 18th century mansion overlooks the tranquil waters of Strangeford Lough in County Down. The house itself is a ‘cabinet of curiosity’ with an unusual split personality due to its Gothic meets Classical décor. After some free time, we travel to our final hotel which will be located in Enniskerry or Dublin. (1 x DBB)
Day 11 – We return home with breakfast served onDay 7 – We make our way to Sligo for free board our ferry. Day 3 – Today we have arranged a unique Jaunting time. Once a major port city, Sligo is steeped in history. We have a lunch stop in Foxford before Car ride for you in Killarney. Step back in time INCLUDES we enjoy free time in Cong. This village is most and experience Ireland’s most traditional mode famous as the setting for the classic film ‘The Return ferry sailings (breakfast on return) of transport. Afterwards, we take to the shores of 10 nights dinner, bed & breakfast Lough Leane on a relaxing cruise before returning Quiet Man’, starring John Wayne. We then continue to our 3-star hotel in Donegal. (1 x DBB) to the hotel. Ring of Kerry Tour Day 8 – We’ve included admission into the Admission to Titanic Belfast with a tour Day 4 – Enjoy a tour around the iconic Ring Giant’s Causeway Visitor centre. Later, our Admission to Blarney Stone Castle & Gardens & of Kerry. This unspoilt region provides many the Giant’s Causeway Visitor Centre unforgettable views as it passes through glistening journey will take us along the famous Antrim Coast road – one of the most iconic roads in Jaunting car ride in Killarney HOTEL 3*** Europe – we pass through the stunning nine Cruise on Lough Leane Glens of Antrim and up along to Ballycastle Dooley’s Hotel, Waterford Excursions to Kinsale, Kenmare, Limerick, Adare, Town until we reach our 4-star hotel in Belfast. Killarney Towers Hotel, Killarney Galway, Sligo, Foxford, Cong, Castle Ward, (2 x DBB) Ballycastle Town & Dublin Central Hotel, Donegal Scenic drive through Killarney National Park past Day 9 – This morning we will take you into Abbey Hotel, Donegal the Cliffs of Moher & the Glens of Antrim Belfast, where you can enjoy free time. Later, Summerhill House Hotel, Enniskerry we have included admission into the Titanic Belfast for a guided tour – the world’s largest HOTEL 4**** Titanic visitor experience! On this guided Stormont Hotel, Belfast DEPARTURE DATE DAYS FROM S/SUPP tour, you can discover the story of the Titanic, Park Avenue Hotel, Belfast from her conception in Belfast, through to her Wed 24 April 2019 11 £1109 £212 Talbot Hotel Stillorgan, Dublin construction and launch, to her maiden voyage Menlo Park Hotel, Galway Wed 09 October 2019 11 £1109 £212 and subsequent place in history.
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Need some advice? Please call one of our friendly team on 08456 66 55 44*
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Grand Tour of Wales
Ffestiniog Railway, Portmeirion & the Gower Peninsula
Discover a kingdom of dramatic landscapes, thrilling mountain scenery and fascinating ancient culture on this incredible Grand Tour of Wales. Uncover this remote but wonderful corner of the UK from onboard our luxurious coach and enjoy stays in Llanberis and Carmarthen. During your stay...
Day 3 – Enjoy a day at leisure in Llanberis.
Day 4 – After breakfast we visit Portmeirion with Day 1 – We enjoy a stop at the Trefriw Woollen admission included. This Italian style village was Mills, who manufacture traditional Welsh “tapestry” patterns and tweeds from the raw wool built by Sir Clough Williams-Ellis and is one of Wales’ most popular tourist destinations. This using machines which are over 50 years old and afternoon we travel to Blaenau Ffestiniog where powered by a vintage water turbine. After, we we have arranged a journey on the Ffestiniog travel to our hotel in Llanberis. Railway to Porthmadog. Stretching for 40 miles Day 2 – Visit Conwy for free time. Designated through the glorious Snowdonia National Park! as World Heritage Site most famous for its We’ll end the day with a small glass of wine, magnificent 13th Century Castle and walls, it served with our evening meal tonight. is also home to the smallest house in Britain. Day 5 – This morning we visit Barmouth, Afterwards, we travel to the National Trust’s linked to Henry Tudor, the Titanic and even the Bodnant Gardens. This world famous garden founding of the National Trust. Afterwards, we is a haven of rarity and beauty. We spend the travel to the harbour town of Tenby, best known remainder of the day in Llandudno. for its 13th Century town walls. Later, we will take you to our hotel in Carmarthen. On arrival there will be tea and coffee waiting for us before Royal Victoria Hotel ***, Llanberis dinner. During our stay we can also enjoy free At the foot of Mount Snowdon, the Royal use of the hotel’s leisure facilities, which include Victoria Hotel offers comfortable rooms that a sauna. feature home comforts including hair dryers and tea and coffee making facilities. Day 6 – This morning we visit Picton Castle & Gardens for a guided tour. Set in 40-acres of Hotel Facilities magnificent woodland and walled gardens, it has • Bar/restaurant one of the largest collections of cultivated plants in West Wales. This afternoon we travel to St Ivy Bush Royal Hotel ***, Carmarthen David’s, the UK’s smallest city. Perhaps visit the Located on a spectacular position at the 12th Century Cathedral; it is one of Wales’ most gateway to West Wales, the Ivy Bush Royal iconic religious sites and sits tucked away in a Hotel blends its old world charm with modern sheltered vale besides the River Alun. facilities. Day 7 – After breakfast we take you to the Hotel Facilities Gower Heritage Centre. Here, our group will • Bar/restaurant be joined by a knowledgeable guide, for a tour
of the Gower Peninsula – via our coach! Afterwards, we will return to the centre to enjoy a traditional cream tea. Later, we travel to St Fagan’s to visit the National History Museum. St Fagan’s is one of Europe’s leading open-air museums located in the grounds of the magnificent St Fagan’s Castle and Gardens and narrates the historical lifestyle, culture and architecture of the Welsh people. Day 8 – Situated on the River Towy, Carmarthen lays claim to being one of the oldest town in Wales! Today, you can explore this destination at your own pace. Day 9 – We retrace our footsteps home via Gloucester.
INCLUDES 8 nights dinner, bed & breakfast Welcome drinks on arrival at both hotels Entertainment Free use of Ivy Bush Royal Hotel’s leisure facilities 1 glass of wine served with dinner on day 4 Excursions to Trefriw Woollen Mills, Conwy, Llandudno, Barmouth, Tenby, St David’s, St Fagan’s National History Museum & Gloucester Admission into Bodnant Gardens (NT) & Portmeirion Journey on the Ffestiniog Railway Guided tour of Picton Castle & Gardens Guided tour of the Gower Heritage Centre & the Gower Peninsula with a Cream Tea Free time in Llanberis & Carmarthen
DEPARTURE DATE
DAYS
Sun 11 August 2019 9
FROM
£959 NIL*
*Limited availability, additional £160 afterwards.
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 35
S/SUPP
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21/01/2019 16:45:49
Luxury in Llandudno With optional Llanberis Lake Railway
With magnificent castles, railways and festivals, North Wales is an exciting place to visit. Llandudno is Wales’ largest seaside resort with a beautiful coastline, countryside and endless attractions all in close proximity to the Snowdonia National Park. Nestled between two glistening beaches and guarded by two rugged limestone headlands, this iconic mountain range couldn’t be a more beautiful place to visit. Tynedale Hotel ***, Llandudno Centrally placed on Llandudno’s promenade the Tynedale hotel is situated 20 yards away from Llandudno’s beach.
Hotel Facilities • Bar/restaurant
During your stay... Day 1 – We travel to Llandudno. Day 2 – Today we make our way to Llanberis, perhaps enjoy a casual walk beside the water or why not join us for an optional excursion as we take in the stunning surroundings on a journey on the Llanberis Lake Railway* (£10 per person, please arrange at the time of booking your holiday). Day 3 – This morning we call into the multiaward winning Bodnant Welsh Food Centre, where you can pick up a tasty treat! Then we head to Snowdonia National Park for a scenic drive stopping in the picturesque Betws-y-Coed. Day 4 – Today we spend free time in Llandudno, the town’s immaculate seafront framed by two headlands is a British seaside classic. Day 5 – After breakfast we head to the Isle of Anglesey with its stunning landscapes, unspoilt beaches and picturesque towns. This afternoon we head to the medieval walled town of Caernarfon.
CUSTOMER FAVOURITE HOTEL
Day 6 – The stunning town of Llangollen is our stop for today. Take a stroll along the Victoria Promenade, picnic in the Riverside Park or browse the independent shops. Day 7 – Another day at leisure to explore Llandudno. Day 8 - We depart for our journey home.
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INCLUDES 7 nights dinner, bed & breakfast Excursions to Snowdonia National Park, Llanberis, Betws-Y-Coed, Bodnant Welsh Food Centre, Isle of Anglesey, Caernarfon & Llangollen Optional excursion on the Lake Railway in Llanberis (£10 per person, please arrange at the time of booking)
MAKE IT LAVER - £32 per person This break has been selected exclusively from our Skills Holiday programme to ensure that you can continue to enjoy a variety of destinations. If you still wish to enjoy Laver's hassle-free Insurance then please quote "Make it Laver" at the time of booking.
DEPARTURE DATE
DAYS
FROM
S/SUPP
Sat 3 August 2019
8
£689 CALL
Need some advice? Please call one of our friendly team on 08456 66 55 44*
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Terms & Conditions 1. Who are we? This Trading Charter/Booking Conditions are the standard trading conditions of Skills Motor Coaches Ltd (t/a Skills Holidays) [or Skills Travel Ltd (t/a Skills Day Out and Coachstyle) and Laver Holidays Ltd as appropriate]. Our full details and registered address are given at the end of these terms. 2. Why should I read these pages? Because it is very important. 2.1 Our Trading Charter forms a key part of our agreement with you and forms the basis of a legally binding contract between you as the lead name making the booking, anyone else in your party and us. 2.2 When you make this booking as the lead name you undertake that you have the authority to accept, and do accept, on behalf of your party the terms of these booking conditions. 2.3 This contract is made subject to the terms of these booking conditions, which are governed by English Law, and the exclusive jurisdiction of the Courts of England and Wales. 2.4 These contract terms and any financial guarantees will not apply to any holiday involving any type of flight. Instead, you will be supplied with the full booking conditions of the ATOL holder arranging your holiday. Your booking agent will have a copy or alternatively you can request one prior to booking your holiday from us. 2.5 If you were unaware of this trading charter before you made your booking and you are not happy to proceed with the booking now that you have seen it, within 7 days of receiving this trading charter you will need to give us written notice of your intention not to proceed with the booking and return any documentation provided by us or the travel agent with whom you booked. Your booking will then be cancelled and your monies will be returned in full, provided you have not commenced your travel. 3. How and when do you make a contract with us? 3.1 We welcome you making contact with us in a number of ways. You can write to us, phone us, use a nominated travel agent, e-mail or visit our website. 3.2 Whichever way you contact us the contract is only made when 3.2.1 your booking is entered on to our reservation system; and 3.2.2 We issue a booking confirmation in writing via letter or email. 3.3 We will send you, or your agent (if booked via an agent), the booking confirmation within 7 working days of receipt or such earlier time as may be agreed in writing. 3.4 Please check this confirmation very carefully to ensure all the information is correct and tell us, or your agent, within 14 days of issue of any errors. 3.5 In accordance with Regulations 27 and 28 of the Consumer Contracts Regulations 2013 relating to the supply of leisure activities for a specific date or period of performance, our trips are exempt from the online cancelation obligations set out in the Regulations and the Consumer Rights Act 2015. As such our own terms and conditions apply as stated. 4. Definitions – types of travel contract 4.1 “Day Trips” means any trip or tour where at the time of booking we intend that the duration of the tour or trip should not exceed 24 hours and we do not intend any hotel or similar sleeping accommodation to be included within the facilities offered. 4.2 “Package” means a booking of at least two of the following components, when the service covers a period of more than twenty-four hours and/or includes overnight accommodation:• transport • accommodation • Other tourist services not ancillary to transport or accommodation and accounting for a significant part of the package. 4.3 “Holidays” includes any Day Trip or Package. 5. How is your money protected? 5.1. Packages: The Code of Conduct of the Bonded Coach Holidays Group (“BCHG”): We subscribe to the Code of Conduct of the Bonded Coach Holidays Group (“BCHG”) of the Confederation of Passenger Transport UK (“CPT”). BCHG requires a bond to be taken out to provide protection for money received for your Package in the unlikely event that a Member cannot, for financial reasons, carry out their obligations to their passengers. 5.2 Packages: BCHG Consumer Guarantee - The BCHG guarantees to bona fide customers that in the event of failure of a bona fide Member, it will: • wherever possible, arrange for the Package to be completed; • where failure occurs after a Package has begun, arrange for customers to be returned by an appropriate means of transport to their UK area of departure; • If the Package cannot be completed as booked, to reimburse booking payments received by us, subject to taking into account and withholding an appropriate amount if any part of the Package has already been provided (including any substituted service). 5.3 Day Trips: Please note - the Code of Conduct and the Consumer Guarantee of the BCHG only applies to Packages and does not apply to Day Trips. 5.4 Credit card payments: However in the case of both Packages and Day Trips where you have booked any services using a credit card it is likely that you would have recourse against the credit card provided in the event services are not supplied in whole or in part. 6. When do I need to pay for my holiday and how much? 6.1 Deposits for Packages: At the time of booking for a Package you will need to pay a deposit for each person named on the booking. 6.2 Full payment due for Day Trips: At the time of booking you will need to pay the full amount of the day trip. 6.3 Alterations of price: We reserve the right to alter the prices of any of the holidays that we advertise. At the time of booking you will be told the current price of the holiday. 6.4 Your commitment: You can book by paying a deposit for each person named on the booking. 6.5 Our commitment: We are not committed to the booking until such time as we provide you with our confirmation of booking in the form of a booking confirmation in writing via letter or e-mail. 6.6 Packages - Balance Due: • For Packages our commitment is always conditional upon any balance being paid 6 calendar weeks/42 calendar days prior to your UK coach holiday scheduled departure unless otherwise stated on your confirmation of booking (“the balance due date”). All other European coach holiday and tours inc Ireland are payable 8 calendar weeks/ 56 calendar days prior to the scheduled departure. • If you book within our balance due period you will need to pay the total Package cost at the time of your booking. • Where you use an agent, they may require you to pay them earlier than this date and will advise you separately of their balance due date. • If you do not pay the outstanding balance for your Package on or before the date when it is due we may cancel your booking and you will be required to pay the cancellation charges detailed below. • The date of cancellation will normally be the date when your confirmation in writing that you intend to cancel is received by us or 15 days after the balance due date, whichever comes first. A. Deposits payable at booking (unless otherwise stated on confirmation of booking) Travel Duration Deposit Day Trips Packages of 2 days or less Packages of 3-8 days Packages of 9 days or more
Not applicable - full price payable at time of booking £30 per person £50 per person £70 per person
B. Balance Due For Day Trips the full price is payable at the time of booking. For Packages the balance is due in full 6 calendar weeks/42 calendar days prior to your scheduled departure unless otherwise stated on your confirmation of booking.
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C. Optional Items Where optional items form part of a holiday (such as excursion, theatre or other attraction tickets) and are purchased by us payment for such optional items is payable in the case of Day Trips at the time of booking and in the case of Packages a higher deposit may be payable. This will be advised at the time of booking. The costs of optional items including entrance/attraction tickets will not normally be refundable or transferable upon cancellation by you. Refunds may be given in specific circumstances but these are at the discretion and may depend on the company receiving a refund from the supplier. In the event of any cancellation by the company, a full refund will be given. 7. If I use an agent who does my money belong to? Your agent will hold your deposit on your behalf until we issue a booking confirmation. The agent then holds this money on our behalf. The agent holds the balance you pay on our behalf until the date the balance is due. The agent will then forward this to us. 8. Can we change the price of your holiday after we have issued the Booking confirmation? 8.1 Yes we can. However this is done only in very limited circumstances and not within 30 days of your departure. 8.2 The price of your holiday can be varied due to changes in:• Transportation costs such as fuel and/or fuel tax, ferry operator fares and tolls, embarkation or disembarkation fees at terminals; • Exchange rates applied to the particular holiday booked; or • Dues and taxes including changes in VAT or any other Government imposed charges. 8.3 In the case of any variation described above, an amount equivalent to 2% of the price of your holiday, which excludes insurance premiums and any amendment charges, will be absorbed by us. 8.4 If this means that you would have to pay an increase of more than 10% of the price of your holiday before increase, you have a choice between 2 options:Option A: You may cancel the holiday and receive a full refund of all monies paid, except for any amendment charges. We will consider an appropriate refund of insurance premiums paid to us if you can show that you are unable to transfer or reuse your policy. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your revised invoice. Option B: Alternatively, you can accept an offer of an alternative comparable holiday of equivalent or superior quality, if available, or an alternative holiday of lower quality, if available. You may then transfer payment made in respect of the original holiday to the alternative holiday. If the cost of the alternative holiday is less than the original holiday, the difference in price will be refunded. 8.5 We calculate the price of your holidays using the exchange rates quoted by the Bank of England on 24th May 2016 using the following currencies: Pound Sterling for UK and Channel Island arrangements and Euro for other arrangements. 8.6 Please note that travel arrangements are not always purchased in local currency and some apparent changes in currency exchange rates have no impact on the price of your Package due to contractual and other protections in place. 8.7 If any additional sum has been paid for your holiday under Clause 8.2 above and there is subsequently, and more than 30 days prior to your scheduled departure date, a reduction in the base costs of your holiday as a consequence of matters set out in Clause 8.2, we will refund to you that portion of the additional sum paid to reflect the reduction in base costs. 8.8 We reserve the right to increase or decrease prices of unsold holidays and insurance at any time after brochure publication as our costs change and exchange rates fluctuate, or to correct errors. Current prices of our holidays and travel insurance cover are shown on our website and are also available by telephone. Please ensure you have checked the price of any holiday and travel insurance cover you are interested in before making your booking. 8.9 From time to time, we may reduce the rate of a holiday you already booked on as part of an ad hoc promotion or discount. In this situation you will not be entitled to the difference in the amount of money originally paid for the tour and promotional discount rate. 9. Can I change my holiday arrangements? 9.1 After we have issued our booking confirmation we will do our best to accommodate any changes you may want to make but we cannot guarantee to do so. 9.2 Any proposed changes must be notified to us in writing or at the office at which you made your booking. Changes can only be made by the lead booker / the person who signed the booking confirmation form. 9.3 If we are able to make the changes an amendment fee will be payable of £10 per booking for Day Trips and £20 per booking of each date for all other holidays plus any additional charge for the facilities requested. 9.4 The costs of making a change increase the closer to the departure date you want to make it. Some arrangements, like particular types of tickets, cannot be changed without paying a cancellation charge of up to 100% of the cost of the ticket (see Clause 6 and 12). 9.5 Any significant alteration by you after the balance due date will be treated as a cancellation of the original booking and will be subject to the cancellation charges detailed below. A significant alteration would include a change of departure date, holiday or hotel, or number of people travelling. Please note that it is not possible to transfer any holidays or day trips to the following calendar year. 10. Can I transfer my booking to someone else? 10.1 You can transfer your booking to someone else (“the transferee”) provided you give us reasonable notice. 10.2 The transferee must be able to satisfy all the conditions for the holiday and a change cannot normally be made later than 7 days prior to departure. 10.3 We will make an administration charge of £10 per person for Day Trips and £20 per person for every transfer we make plus any reasonable additional costs caused by the transfer. 10.4 You as transferor of the booking must also return any tickets or vouchers that you have received. 10.5 You and the transferee will each remain responsible for ensuring that the holiday is paid for by the balance due date. 10.6 Please note: Travel insurance is not transferable and optional items specifically purchased by us for you may not be transferable. 11. How can I cancel my holiday? 11.1 You, or any member of your party, may cancel a booking at any time provided that the cancellation is made by the lead name on the booking and is communicated to us in writing or e-mail via the Head office. It is the responsibility of the lead passenger to ensure cancellations letters are received and no cancellation will be binding until such a time it is formally acknowledged by us in writing 11.2 You will have to pay cancellation charges set out in the scale below to cover our estimated loss resulting from the cancellation. If you are insured against cancellation you may be able to recover the charges from your insurers. 11.3 Your cancellation will take effect from the date we receive your written confirmation of your cancellation and it has been acknowledged. We will not be responsible for the loss of any cancellation letter or e-mail which is beyond our control. You must also return any tickets or vouchers that you have received along with your cancellation correspondence. 11.4 Please note: A reduction in room occupancy may increase the charges for the remaining passengers on the booking by the application of supplements for low occupancy of rooms. 12. Scale of Cancellation Charges for holidays Period before departure within which written notification is received Amount of cancellation charge shown as % 41 days or more Loss of deposit 40-36 days 40% 35-22 days 60% 21-14 days 85% 13 days or less 100% 12.1 Scale of cancellation charges for Day trips Period before departure within which written notification is received Amount of cancellation charge shown as %
More than 7 days 7 days or less
50% 100%
13. What happens if we change your holiday? 13.1 The arrangements for your holiday will usually have been made many months in advance. Sometimes changes are unavoidable and we reserve the right to make them. Most of these changes are likely to be minor and we will do our best to keep you informed. 13.2 If, after booking and before departure, we make a significant change to your holiday you will have the option of withdrawing from the holiday without penalty or alternatively you may transfer to another holiday without paying an administration fee. In either case we will pay you compensation according to the scale set out below. 13.3 A significant change includes (but is not limited to) a change in departure time or return time of more than 12 hours, a change of departure point, location of resort or quality of hotel, (excluding single overnight hotels on Packages where the quality of the hotel is comparable), a change of mode when crossing the Channel or, the specification of the coach. 13.4 If you withdraw from the holiday because we have made a significant change or if we have to cancel your holiday for any reason other than non-payment on the balance due date by you, we will offer you the choice of either:• A comparable replacement holiday if available; or • A replacement holiday of lower quality together with a refund of the price difference; or • A full refund of the money you have paid. 13.5 When we have notified you of the changes and options available, you must tell us your decision as soon as possible and within any timescale we may need to set bearing in mind the need to safeguard the holiday arrangements of other customers. 13.6 If we have to cancel your holiday at any time, we are only liable for monies you may have paid to us at the time of cancellation and for the compensation as detailed in the scale below. 14. Scale of Compensation 14.1 We will pay you compensation for significant changes on the following scale: Period before departure in which significant change is notified to you or your agent
Amount per person
More than 56 days 29-56 days 15-28 days 8-14 days 0-7 days
Nil £10 £15 £20 £25
14.2 Payment of compensation according to the scale set out above will not affect your statutory rights. 14.3 If, prior to departure, we make a significant change to your holiday arrangements or cancel your holiday we will pay you compensation on the above scale unless:• the holiday is cancelled because the number of persons who agreed to take it is less than the minimum number required, and you were informed of the cancellation in writing within the period indicated in the description of the holiday; or • the holiday is changed or cancelled by reason of unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised. These circumstances include for example war or threat of war, riot, civil strife, terrorist activity, industrial disputes, fire, quarantine, epidemic or health risks, natural or nuclear disasters, port and terminal closures, adverse weather conditions and Force Majeure 14.4 If, after departure, we need to make a change to a significant proportion of your holiday we will do our best to make suitable alternative arrangements at no extra cost to you. If it proves impossible to make suitable alternative arrangements, or if you have reasonable grounds for refusing the alternative offered, we will arrange transport back to your point of departure, or to an alternative location that we agree to. 15. What is the extent of our liability? 15.1 Your contract with us will be performed with reasonable skill and care. 15.2 We accept responsibility if you or any member of your party is killed or injured as a result of an activity forming part of your holiday arrangements which you booked with us before your departure; or if any part of your holiday arrangements, booked with us in the UK, is not as described in the brochure or not of a reasonable standard but only if the failure in your holiday arrangements or any death or personal injury is due to any fault on our part or that of our agents or suppliers whilst acting in the course of their employment. 15.3 We do not accept responsibility for such failure, death or personal injury if 15.3.1 this is not caused by any fault of ours or of our agents or suppliers; or 15.3.2 this is caused by you or someone not connected with your holiday arrangements; or 15.3.3 this is due to unusual or unforeseen circumstances which, even with all due care, we, or our agents or suppliers, could not have anticipated or avoided; or 15.3.4 This is due to an event which we or our agents or suppliers, even with due care, could not foresee or forestall. 15.4 For claims which do not involve personal injury, illness or death, the most we will have to pay if we are liable to you is limited to the price that the person affected paid for their holiday (not including insurance premiums and amendment charges). We will only have to pay this maximum amount if everything has gone wrong and you have received no benefit from your holiday. 15.5 If you or any member of your party is killed, injured or becomes ill as a result of transport by ship, train or coach, any liability (if any) which we or any carrier may have to pay compensation is limited in line with the applicable conventions, namely the Athens Convention (applies to transport by ship), the Berne Convention (applies to transport by rail) and the Geneva Convention (applies to transport by road). You can get copies of the relevant conventions from the Internet. You should also note that these conventions may limit or remove the carrier’s liability to you and the amount which the carrier has to pay you. 15.6 If we make any payment to you or any member of your party for death, personal injury or illness, you will be asked to assign to us or our insurers the rights you may have to take action against the person or organisation responsible for causing the death, personal injury or illness and you will be obliged to cooperate with us in taking such action. 15.7 Our suppliers (such as accommodation or transport providers) have their own booking conditions or conditions of carriage, and these conditions are binding between you and the supplier. We may take the benefit of such booking conditions where any claims are brought against us. Some of these conditions may limit or remove the relevant transport provider’s or other supplier’s liability to you. You can get copies of such conditions from our offices, or the offices of the relevant supplier. 16a. What do I need to do if I wish to complain? 16.1 If you have a complaint during your holiday you should tell the driver/ representative or supplier at the earliest opportunity so that they can do their utmost to resolve the problem immediately. 16.2 If, on your return from holiday, you are dissatisfied you should write to us within 28 days. You will need to quote your booking reference number. We will be unable to investigate any complaint received more than 28 days after your return from your holiday. 16.3 If you do not tell us at the earliest opportunity about a problem giving rise to your complaint we cannot take steps to investigate and rectify it. In deciding how to respond to your complaint we will take into account the date you first drew the problem to the attention of our driver/representative or supplier. Letters to be received within 28 days of your trip or holiday return. 16.4 Questionnaires are provided at the end of tours to gauge general customer satisfaction however any comments made on the from will not be
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regarded as a formal complaint 16b. If I do not agree with your decision can I request arbitration? If we cannot resolve your complaint amicably you may request that the dispute is referred to an arbitration scheme established by the Confederation of Passenger Transport UK (CPT). Please note: this scheme does not apply to claims that arise mainly in respect of physical injury or illness or the consequences of any illness or injury. 17. Children 17.1 Our Day Trips (without accommodation) and our Packages (with accommodation) may not be suitable for children (i.e. those under the age of 18). 17.2 It is in our absolute discretion whether a child (under the age of 18) is to be accepted on our Day Trips or Packages. 17.3 If in our absolute discretion we agree to accept a child on our Day Trips or Packages:17.3.1 The child must be accompanied at all times by a full fare-paying adult either a parent or other person with parental responsibility for the child, or by an adult who has been given written permission to accompany the child by such person. 17.3.2 Infants under 2 years of age, when on a coach, must at all times sit on the lap of the accompanying adult, and must be provided by the adult with an approved restraint device which must at all times be securely fitted by the adult. 17.3.3 Children aged over 2 years but who have not yet reached 12 years or 135cm in height must be provided with a suitable child restraint by the accompanying adult. 17.4 There may be a reduction in the cost of the holiday when a child travels with an adult. Please see our brochures for details of such arrangement. Such a reduction may apply when the child is under 2 and does not occupy a coach seat of its own. 18. Coach seating 18.1 We seek to provide coach travel as described in our brochures or advertisements but we reserve the right to substitute suitable alternative arrangements and vehicles, and to vary seating configurations should this be required. 18.2 We will seek to fulfil, where possible, a passenger’s preference for a particular type of seat where this is communicated to us in writing at the time of booking. However we cannot guarantee that such a preference will be fulfilled or that passengers on the same booking will be able to sit together for the whole or part of any holiday. 19. Hotel Facilities 19.1 We constantly strive to offer hotels of an appropriate standard as part of our Packages. 19.2 However some hotel facilities, such as indoor or outdoor swimming pools or leisure facilities may from time to time be withdrawn or not be available for example for routine maintenance or be subject to seasonal availability. 19.3The provision of hotel facilities cannot therefore be guaranteed. 20. Health & Safety on holiday 20.1 In countries outside the UK, standards of infrastructure, safety and hygiene may be different or lower than those to which we are accustomed in the UK. You should therefore exercise greater care for your own protection. 20.2 Further information can be obtained from your GP or from your travel agent who can provide you with the leaflet “Health Advice for Travellers” published by the Department of Health. 20.3 Some people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period of time. If you are planning to undertake a bus or coach journey of more than 3 hours you should consult your doctor if you have ever had DVT or pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, a stroke, heart or lung disease or if you have had major surgery in the past 3 months. We reserve the right to refuse any booking in the absence of a doctor’s certificate confirming that you are fit to travel. 20.4 During the journey we will endeavour to provide comfort stops as frequently as possible. Comfort stops are necessary both for your comfort and for the health and safety of our coach drivers and employees. During these stops you are encouraged to get off the coach and walk around. Exercise reduces any discomfort which may be caused by periods of immobility. During any journey you should drink alcohol only in moderation as it leads to dehydration. 21. Disabilities and medical problems 21.1 Should you or a member of your party have any medical condition or disability that may affect your/their holiday or that of other passengers, you must provide full written details to us at the time of booking. This should include a full description of the medical condition and/or disability, of any disability aids/medical equipment you may be intending to bring on holiday and of any other matters which may be relevant to your participation in the holiday. This is so that we can advise you of the suitability of the holiday. This applies whether the booking is made on-line, in person, in writing, or by telephone. If medication is required we advise you to take reasonable and responsible steps to ensure your medication is kept closely at all times; this includes storing it in hand luggage as opposed to underneath lockers on the coach. 21.2 If a particular issue is identified, we reserve the right to request a doctor’s certificate confirming that the passenger is fit for travel and reserve the right to refuse any booking or to cancel any booking in the absence of such doctor’s certificate being produced upon request. 21.3 If a passenger requires personal assistance (for example but not limited to assistance with embarking, disembarking, feeding, dressing, toileting, mobilising, stowing medical or mobility equipment) then this passenger must travel with an able bodied companion/carer and written confirmation that such assistance will be provided for the entirety of the holiday is required at the time of booking. Unfortunately coach drivers/ tour managers are unable to offer such assistance. 21.4 Whilst we will make every reasonable adjustment to do so, if we are unable to accommodate the needs of a passenger or believe that the medical condition or disability of a passenger is likely to adversely affect other passengers, we reserve the right to decline or cancel the booking. 21.5 We also reserve the right to cancel any holiday and impose cancellation charges if we are not fully advised of any relevant disability or medical condition at the time the booking is made and subsequently decide that we are unable to accommodate this passenger. This applies whether we advise that we are unable to accommodate a passenger either before departure or during the holiday and if this occurs during the holiday then we will seek the additional costs in so far as we choose to return the passenger home. 21.6 Please note: Our coaches have limited accommodation space for wheelchairs. We are generally only able to accommodate either 2 folding wheelchairs or 1 folding wheelchair and 1 light dry cell motorised wheelchair/mobility scooter (weight not exceeding 15kg) per coach. You must check at the time of booking as to available space for your device and such devices can only be carried when we have confirmed our ability to carry the device on your booking confirmation. We reserve the right not to carry such devices where space has not been pre-booked. 22. Force majeure 22.1 Except where otherwise expressly stated in these booking conditions we will not be liable or pay you compensation where the performance of our contractual obligations is prevented or affected (for example but not limited to delay, cancellations, change of itinerary, change of accommodation, change of transport) by “Force Majeure”. 22.2 Force Majeure means an event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid and is therefore an event beyond our or the supplier’s reasonable control. 22.3 These events include but are not limited to strikes, riots, political/ civil unrest, government acts, hostilities, war, threat of war, terrorist activity or threat of terrorist activity, industrial disputes, natural or nuclear disaster, fire, flood, tornadoes, hurricanes, transportation and mechanical problems, airport closures, and severe weather conditions.
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22.4 We suggest that you take out adequate travel insurance to cover such eventualities. 22.5 In the unlikely event that the performance of our contractual obligations are prevented or affected due to Force Majeure after departure, we regret we will be unable to make any refunds (unless we obtain any from our suppliers). Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure. For your safety, we will follow the advice given by the Foreign Office. 23. Passenger behaviour 23.1 We want all our customers to have a happy and carefree holiday. 23.2 But you must remember that you are responsible for your behaviour and the effect it may have on others. 23.3 If you or any member of your party is • abusive or disruptive; or • behaves in a way which, in our reasonable opinion, could cause - distress, damage or injury to others; or - affect their enjoyment of their holiday, or - damage to property, We have the right, after reasonable consideration, to terminate your contract with us. If this happens we will have no further obligations or liability to you. 23.4 The coach driver and tour manager (and where appropriate the ship’s captain, or authorised official of other means of transport) is entitled to refuse you boarding and/or to disembark you, if in their reasonable opinion you are unacceptably under the influence of drink or drugs or you are being violent or disruptive or are causing distress. 23.5 If you are refused boarding on the outward journey we will regard it as a cancellation by you and we will apply cancellation charges according to the scale in clause 12. If the refusal is on the return journey we have the right to terminate the contract and will have no further obligations or liability to you. 24. No smoking 24.1 We operate a strict no smoking/alcohol policy on all our coaches, including E-cigarettes. 24.2 We appreciate the co-operation of smokers and remind them that frequent journey breaks are made and bookings are taken on this understanding. 25. Other restrictions 26.1 You must not use mobile phones or other electronic devices on the coach in a manner which, in the reasonable opinion of the coach driver or tour representative, might annoy, or distress other passengers or distract our driver. We would request that mobile phone devices only be used on the coach in the case of emergency. 26.2 You must not consume alcohol on the coach. 26.3 We accept no responsibility if you leave or lose your luggage or your luggage gets lost or damaged in transit for any reason 26.4 If the air conditioning or Washroom on the allocated vehicle is not operational, then no refund will be made. 26. Pets We do not allow pets to be taken on our holidays. Registered Assistance Dogs will normally be accommodated on UK holidays but not on overseas holidays. 27. Pick up point, itineraries, travel documents and passport 27.1 You should check with us between 7 and 14 days prior to your scheduled departure to ensure that the departure point and departure time for your holiday has not been changed. 27.2 You are solely responsible for ensuring that you are at the correct departure points, at the correct time, with the correct documents (including where appropriate original tickets, identification and travel documents and passport). 27.3 We cannot be held liable for any loss or expense suffered by you or your party because of the absence of such documents or your late arrival at the departure points. 27.4 If you are a British citizen travelling outside the United Kingdom you must have a full UK passport valid for a minimum of 6 months after your scheduled date of return. 27.5 Non-UK citizens must seek passport and visa advice from the consulates of the countries you plan to visit prior to making a booking for one of our holidays. 27.6 The name on the passport/travel document must match the name on the ticket. If someone in your party changes their name after the booking is made you must tell us immediately so that we can issue the ticket in the new name. 27.7 When you have paid the balance we will send you or you’re booking agent all the necessary travel labels so that you receive them in good time for your holiday. 27.8 Certain travel documents may have to be retained by us and your driver/courier will then issue them to you at the relevant time. If you lose a travel document after it has been issued to you we will require you to meet the direct cost charged by the carrier/supplier for the issue of a duplicate or replacement. 27.9 We reserve the right to modify itineraries to conform to advice and requests from the competent authorities in the United Kingdom and any other sovereign state through which the tour will operate. Included excursions are detailed on the relevant brochure page and refunds will not be made for any excursion not taken. 27.10 Optional excursions may be booked and paid for in resort but these will not form part of any Package booked with us. 27.11 Admission fees to events, shows, buildings, grounds etc. are not included in the price of the holiday unless expressly stated on the relevant brochure page. 28. What happens if you are delayed? 28.1 We do not accept liability for delay. For the avoidance of doubt, we shall endeavour to fulfil but do not guarantee:28.1.1 Departure times; 28.1.2 Arrival times; 28.1.3 Pick up times; 28.1.4 Drop-off times; or 28.1.5 Connections. 28.2 Your travel insurance may cover you for expenses caused by some delays. 28.3 In addition where you are delayed for more than 12 hours in any 24 hour period we will seek to minimise any discomfort and where possible, arrange for refreshments, meals and accommodation. 29. Do I need to take out travel insurance? 29.1 We strongly advise all our customers to take out travel insurance to cover medical and repatriation costs, personal injury, loss of baggage and cancellation charges for all holidays both within and outside the UK. 29.2 You do not need to take out our travel insurance but you should have insurance, which is at least as good as, or better than, the insurance we offer. If you do not have adequate insurance and require our assistance whilst on holiday, we reserve the right to reclaim from you any medical repatriation or other expenses which we may choose to incur on your behalf which would otherwise have been met by insurers. 29.3 We strongly recommend you obtaining a European Health Insurance Card (“EHIC”) for all holidays within the EU. 30. What assistance will you give me if things go wrong when it is not your fault? 30.1 If you, or any member of your party, suffer death, illness or injury whilst overseas arising out of an activity which does not form part of your Package travel arrangements or an excursion arranged through us in the UK, we may, at our discretion, offer advice, guidance and assistance. 30.2 Where legal action is contemplated and you want our assistance, you must obtain our written consent prior to commencement of proceedings. 30.3 Our consent will be given subject to you undertaking to assign any costs and benefits received under any relevant insurance policy to
ourselves. We limit the cost of any assistance we may, in our discretion, choose to give to you and any member of your party to £5000 per party in any event. 31. Special/Additional needs 31.1 Please note hotels may not provide adequate facilities for guests with mobility problems or who suffer from other disabilities. 31.2 Whether the holiday is within the UK or overseas you are required to notify us before you book, and to confirm in writing, if you or any member of your party has special needs or suffers from any disability (see Clause 21 above). We are keen to plan arrangements for your holiday so that special needs and requests can be accommodated as far as possible. 31.3 If you will need assistance or special facilities in the hotel, or may have difficulties in taking part in excursions, embarking or disembarking or travelling on the coach or other means of transport you, must let us know at the time of your booking. 31.4 Not all the holidays in this brochure may be suitable for you. We want you to enjoy your holiday and will try to help you select an appropriate trip. 31.5 If you need advice or further information either you or your booking agent should contact us. 31.6 However, we cannot be held responsible whether for disappointment, distress or otherwise should you decide to travel and then find the holiday itinerary unsuitable for your own personal mobility. 32. Special/Additional requests 32.1 If you or anyone on your booking has a special request (including dietary requirements) please tell us in writing before booking, or as soon as you are medically advised, and send us a copy of the diet. 32.2 We will notify the hotel or hotels on your holiday. 32.3 However please note that some hotels may not have facilities to cope with special diets and we cannot be held liable for their failure to do so. 32.4 Where we think that a hotel is likely to be unable to cope with a special diet, we will tell you prior to your booking confirmation being issued so that you can exercise your right to cancel your holiday booking without charge. 32.5 Any extra costs incurred must be paid to the hotel by you prior to departure from the hotel. 32.6 You should also detail any other requests, for example, low floor rooms, showers as opposed to bath, particular rooms or locations on the special requests section of the booking form or on your internet booking form. 32.7 For any booking made by telephone, you must confirm to us in writing the special request. 32.8 We will pass your request to the relevant supplier but this does not necessarily mean that your request will be fulfilled. 32.9 If a request can be fulfilled you may incur an extra charge payable either to us or direct to the hotel. 32.10 Please note that requests cannot be guaranteed unless we confirm on your booking confirmation that this is guaranteed. 33. Single Occupancy 33.1 Single occupancy of rooms when available may be subject to a supplementary charge and this will be shown on the brochure page. 33.2 Although some tours featured in our brochures have no single supplement, spaces are limited and therefore sell quickly. 33.3 However, additional single rooms may be requested but will be subject to availability and a charge made by the hotel. 33.4 We reserve the right to change single supplement charges at any time in response to demand or hotel rates. You will be advised at the time of booking. 34. Entertainment Some of our hotels arrange additional entertainment. Where this is part of the holiday details are given on the respective brochure page. Where it is not specified it may still be available but is at the discretion of the hotel and is not guaranteed. It may be withdrawn if there is a lack of demand or for operational reasons. 35. Lost Property 35.1 Luggage and personal belongings are carried at all times at the owner’s sole risk and we are not responsible for any property or equipment either left on the coach (whether the coach is unattended or the coach driver is present) or lost elsewhere during your holiday. 35.2 Any items of lost property found by or handed to us will be held for a maximum period of 1 month following the date of the tour after which they will be disposed of or sold without further notice. If you request the return of lost property via the post, you will be expected to cover the cost of postage and packaging prior to the items being returned. 36. Data Protection Act 36.1 In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we, and your travel agent, need to use the information you provide such as name, address, email address, any special needs/dietary requirements etc. 36.2 We take full responsibility for ensuring that proper measures are in place to protect your information. 36.2.1 We may pass the information on to companies within our group and must pass such information on to the relevant suppliers of your travel arrangements such as hotels, transport companies etc. 36.2.2 The information may also be supplied to others for example, security or credit checking companies and public authorities such as customs/immigration if required by them, or as required by law. 36.2.3 Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. 36.2.4 Subject to the above we will not, however, pass information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary or religious requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. 36.2.5 In making this booking, you consent to this information being passed on to the relevant persons. 36.2.6 Please note that where information is held by your travel agent, this is subject to your agent’s own data protection policy. You are entitled to a copy of your information held by us. If you would like to see this please contact us. We retain your full contact details and other information in secure files and electronic storage facilities. We may use this information to contact you by mail, telephone or electronic means. We will provide you with details of other goods and services including those of selected third parties. If you do not wish to receive further information about products and services please write to our data controller. 37. Publication date and details This brochure was printed in the United Kingdom in September 2017 on behalf of Skills Motor Coaches Ltd (t/a Skills Holidays), Registered in England No. 00612324 whose registered office is Belgrave Business Park, Belgrave Road, Bulwell, Nottingham NG6 8LY. [Or as appropriate Skills Travel Ltd (t/a Skills Day Out and Coachstyle), Registered in England No. 00546349 whose registered office is White House, Clarendon Street, Nottingham NG1 5GF. Or Laver Holidays Ltd, Registered in England No. 02508494 whose registered office is c/o Skills Motor Coaches Limited, Belgrave Business Park, Belgrave Road, Bulwell, Nottingham NG6 8LY].
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Travel Insurance
PLEASE NOTE: All cheques must now be made payable to ‘Laver Holidays’
Travel insurance is a vital aspect to booking a holiday, giving you protection against unforeseen circumstances that could otherwise spoil your holiday. It is important that you purchase travel insurance that properly covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged competitive travel insurance from Travel & General Insurance Services Limited to specifically meet your needs on your holiday. (N.B. The following insurance terms do not apply to Air, Rail and Cruise). The schedule of cover below sets out a summary of the cover provided by our tailored insurance. Skills Travel Limited is an Appointed Representative of Travel & General Insurance Services Limited and are authorised and regulated by the Financial Conduct Authority, full details can be found at www.fca.org.uk
STANDARD SCHEDULE OF COVER SECTION 1 2 3
Cancellation charges Travel delay Abandonment Missed departure
4 5 7 8 9 10
Personal accident - Disability Personal accident – Death (age limits apply) Hospital benefit Personal property Delayed baggage Personal money Loss of passport Personal liability Legal costs & expenses
SUM INSURED
EXCESS
PER PERSON
PER PERSON
£1,500 Up to £60 £1,500 £100 (UK) £15,000 £15,000 Up to £100 £1,500 £100 £200 £200 £2,000,000 £25,000
£50 (£15 Loss of deposit) NIL £50 NIL NIL NIL NIL £30 NIL £30 NIL NIL NIL
HEALTH CONDITIONS IF YOU ARE TRAVELLING WITHIN ENGLAND, SCOTLAND, WALES, NORTHERN IRELAND OR THE ISLES OF SCILLY YOU ARE NOT REQUIRED TO DECLARE YOUR MEDICAL CONDITIONS. HOWEVER, YOU MUST BE ABLE TO COMPLY WITH THE FOLLOWING: 1. 2. 3. 4.
YOU ARE NOT AWARE OF ANY REASON WHY THE TRIP SHOULD BE CANCELLED OR CUT SHORT YOU ARE NOT TRAVELLING (A) AGAINST THE ADVICE OF A MEDICAL PRACTITIONER (B) FOR THE PURPOSE OF OBTAINING MEDICAL TREATMENT OR (C) IF YOU HAVE BEEN GIVEN A TERMINAL PROGNOSIS YOU ARE NOT RECEIVING OR AWAITING MEDICAL TREATMENT FROM ANY ILLNESS OR INJURY AS A HOSPITAL DAY CASE OR INPATIENT AS ANY CLAIM ARISING FROM THE ILLNESS WILL NOT BE COVERED IF YOU ARE ON MEDICATION AT THE TIME OF TRAVEL, YOUR MEDICAL CONDITION MUST BE STABLE AND WELL CONTROLLED.
IF YOUR MEDICAL CONDITION CANNOT COMPLY WITH THESE TERMS THEN ANY CLAIM RELATED TO THAT CONDITION WILL NOT BE COVERED. IF YOU ARE TRAVELLING OUTSIDE OF ENGLAND, SCOTLAND, WALES, NORTHERN IRELAND OR THE ISLES OF SCILLY THIS INSURANCE CARRIES HEALTH CONDITIONS SO YOU NEED TO INFORM THE TOWERGATE MEDICAL SCREENING DEPARTMENT OF ANY MEDICAL CONDITION(S) THAT MAY ACCEPT OUR ACCEPTANCE OF YOUR COVER. IF ANYONE TO BE COVERED OR ANYONE UPON WHOSE HEALTH THE TRIP DEPENDS: 1. 2. 3. 4.
HAS AN EXISTING OR ONGOING MEDICAL CONDITION(S) IS TAKING PRESCRIBED MEDICATION HAS OR HAS HAD ANY CONDITION(S) STILL REQUIRING PERIODIC REVIEW IS AWAITING ANY TESTS, TREATMENT, INVESTIGATION, REFERRAL OR THE RESULTS OF THESE.
YOU MUST TELEPHONE THE TOWERGATE MEDICAL SCREENING DEPARTMENT ON 0344 892 1698 TO INFORM THEM OF YOUR MEDICAL CONDITION(S). OFFICE HOURS ARE 9AM TO 5PM MONDAY TO FRIDAY EXCLUDING BANK HOLIDAYS. FAILURE TO NOTIFY THEM MAY CAUSE YOUR CIRCUMSTANCES TO FALL WITHIN A POLICY EXCLUSION. YOU MAY BE REQUIRED TO PAY AN ADDITIONAL PREMIUM. PLEASE NOTE - YOU MUST ALSO NOTIFY THE TOWERGATE MEDICAL SCREENING DEPARTMENT IMMEDIATELY OF ANY CHANGES IN MEDICAL CIRCUMSTANCES ARISING BETWEEN THE DATE THE POLICY IS ISSUED AND THE TIME OF DEPARTURE FOR THE TRIP, I.E. YOU DEVELOP A NEW MEDICAL CONDITION OR AN EXISTING CONDITION WORSENS. IF YOU DO NOT TELL US ABOUT YOUR MEDICAL CONDITION WE HAVE THE RIGHT TO AMEND, RESTRICT OR CANCEL YOUR COVER UNDER THE POLICY.
Need some advice? Please call one of our friendly team on 08456 66 55 44* Laver 2019 Festive.indd 39
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