ROOFTOP SOLAR: CALL BEFORE YOU INSTALL Rooftop solar can be a significant financial investment, and one you should consider carefully. Be aware of solar installers who make big promises, like eliminating your electric bill. In most scenarios, that’s simply not true.
PROTECT YOURSELF FROM SCAMMERS Our members’ safety is one of our top priorities. We have seen a recent spike in scam reports from members stating that impersonators are calling threatening to disconnect service, and demanding prepaid credit cards as payment, to avoid disconnection. Please review the security tips below and share them with your neighbors. Cobb EMC will NEVER: • Collect money in the field or ask you to pay your bill anywhere other than at our office or through one of our payment options. • Instruct you to call a phone number that is not ours, 770-429-2100, or our automated phone system, 1-855-730-8714. • Make automated calls to collect payments. • Sell products or services in your neighborhood. Your peace of mind is important to us. Should you have any concerns or questions, please don’t hesitate to reach out. You can also log in to check your account balance directly online or on the app. For more info visit cobbemc.com/scams.
BE SOLAR AWARE: CHOOSING SOLAR AND AVOIDING SCAMS Interest in solar energy is growing and many homeowners are taking advantage of the clean energy option to help power their homes. If you’re considering solar, we encourage you to start with Cobb EMC so we can help you navigate the process and make smart energy investments, including right-sizing a rooftop installation to best meet your needs, goals and financial objectives. Our energy advisors can help you understand your current electricity use, important factors to consider with a rooftop solar installation and what you can expect to gain from your investment. While many solar companies are reputable, some may be sharing information that is incorrect when it comes to saving money on your energy bill. We recommend that you take the time to do research on different providers and read reviews in order to avoid scams or future issues with your solar installation. Considering rooftop solar? It’s important to know which type of solar is right for your home before committing to a solar system. Here are some considerations:
Ready to go solar? Find everything you need to get started on the path to solar when you visit our solar resource center at cobbemc.com/solar.
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Do you own your home? How much sun is in your area? What condition is your roof in? How much solar do you need? How much does solar cost?
Is rooftop solar right for you? FAQs of rooftop solar Solar resources Approved/vetted solar contractors Our solar initiatives
AVOID SOLAR SCAMS We have received reports that solar scammers are impersonating Cobb EMC employees and going door-to-door selling solar products. Please know that our employees will never sell products or services in your neighborhood, and we will never call you to sell services over the phone.
READY, SET, PREP STORM SEASON IS COMING Our dedicated employees work year-round to ensure power lines stand little risk of being damaged by trees, branches or other vegetation. Because of this, we rank No. 2 nationwide for reliability. But despite our best efforts major storms can cause damage. When this happens, our first priority is to safely restore power to as many members as possible. When storms roll in, visit our Outage and Storm Center at cobbemc.com/outage. Make a storm kit with flashlights, extra batteries, bottled water and nonperishable food.
Monitor the weather and know the difference between a severe weather warning or watch. Have shelter in place plans ready.
Charge your devices and download the Cobb EMC app to report outages. Sign up to receive outage alerts by text and email at cobbemc.com/account.
Stay safe and avoid downed power lines and other hazards after the storm has passed.
Have a backup plan for those in the house who depend on medical equipment that requires electricity.
Bring your pets inside and secure items and furniture that might blow away in strong winds.
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TREES, TOO
We strive to balance maintaining beautiful surroundings and ensuring a reliable power supply by keeping power lines clear in rights of way (ROW). In fact, we often plant trees to help beautify our schools and teach students about the importance of protecting the environment. Since 2017, we’ve planted more than two dozen trees at local schools. But trees and power lines can be a dangerous mix without regular trimming.
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If you see us out trimming trees, remember the many benefits it brings: • Keeps power lines clear of tree limbs. • Helps us restore outages more quickly. • Keeps crews and members of our community safe. • Reduces unexpected costs for repairs. Trimming improves service reliability for you, the members we serve. To learn more, visit cobbemc.com/trees.
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