Most of us have experience with social media, whether it is sharing your latest selfie on Facebook or a #MondayMotivation quote on Twitter. There is no way around it – social media has changed the way we share and consume information, not merely on a social level amongst people that we know, but also amongst people we don’t know personally but have the power to influence. “Influence” is the key word here – and businesses have taken note of the powerful influencing capacity of having a social media presence.
Source: http://blog.coggno.com/social-media-ushering-new-era-accessible-marketing/