Colorado School of Mines Student & Family Guide

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BURSAR OFFICE

The Bursar Office, sometimes referred to as Student Receivables, manages the billing and payment of student accounts. Our office is committed to providing exceptional customer service as we assist students, their families, our staff, and external organizations meet their financial obligations to the institution. Services provided by our office include billing, cashiering, third-party sponsorship management, payment plans, refunds, etc. Please see our website for answers to general questions as well as web tutorials on how to navigate important processes related to our office: mines.edu/bursar.

Billing Student bills are provided electronically through the “My Account Page” located in Trailhead. Mines does not generate paper invoices. Bills are generated monthly for any outstanding balance. Your student will not receive an updated eBill for every charge made on their account, so please check the “My Account Page” regularly. Tuition and fees are always due by 4 p.m. MST on the first business day following the Census Day. Any outstanding balance after the due date will be subject to a 1.5% late

fee, assessed monthly. Late payments may also result in account holds which prevent future registration, release of transcripts, and graduation.

Parent/Third Party Account Access Students who would like to grant parents/ third parties access to view account information may do so by setting up a PIN and password online through their “My Account Page.” Students must initiate this process as Mines cannot grant access to anyone’s account. Parents/third parties do not have access to Trailhead. Instead, a link to access the student’s account page will be included in the verification email and is also located on our website.

Cashiering Students can pay online by accessing their “My Account Page” and selecting “Make a Payment.” Through the online portal, we accept: • Electronic check payments – free of charge • VISA, MasterCard, Discover and American Express with an additional convenience fee • IFT (international funds transfer) payments

Colorado School of Mines

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