Bursar Office

The Bursar Office, sometimes referred to as Student Receivables, manages the billing and payment of student accounts. Our office is committed to providing exceptional customer service as we assist students, their families, our staff, and external organizations meet their financial obligations to the institution.

Services provided by our office include billing, cashiering, third-party sponsorship management, payment plans, refunds, etc. Please see our website for answers to general questions as well as web tutorials on how to navigate important processes related to our office: mines.edu/bursar.

Billing

Student bills are provided electronically through the “My Account Page” located in Trailhead. Mines does not generate paper invoices.

Bills are generated monthly for any outstanding balance. Your student will not receive an updated eBill for every charge made on their account, so please check the “My Account Page” regularly.

Tuition and fees are always due by 4 p.m. MST on the first business day following the Census Day. Any outstanding balance after the due date will be subject to a 1.5% late fee, assessed monthly. Late payments may also result in account holds which prevent future registration, release of transcripts, and graduation.

Parent/Third Party Account Access

Students who would like to grant parents/ third parties access to view account information may do so by setting up a PIN and password online through their “My Account Page.” Students must initiate this process as Mines cannot grant access to anyone’s account. Parents/third parties do not have access to Trailhead. Instead, a link to access the student’s account page will be included in the verification email and is also located on our website.

Cashiering

Students can pay online by accessing their “My Account Page” and selecting “Make a Payment.” Through the online portal, we accept:

Electronic check payments – free of charge VISA, MasterCard, Discover and American Express with an additional convenience fee

IFT (international funds transfer) payments

Checks may be mailed to:

Colorado School of Mines Cashier’s Office 1200 16th St, Suite E172 Golden, CO 80401

Please include the student’s Campus Wide ID (CWID) on the check to ensure proper posting of the payment.

If your student prefers to pay by wire, information is available upon request.

The Cashier’s Office is located on campus in the Student Center, Room E172. The Cashier only accepts check and cash payments. Card payments must be made online.

Refunds

Students who are eligible for a refund from Colorado School of Mines can receive the funds by the following two-step process:

1.

2.

Enroll in eRefund located on the “My Account Page” on Trailhead. Once a student is enrolled in eRefund, they need to submit an electronic Refund Request Form via their Trailhead account to notify our office they are ready to receive their disbursement. To access the form, students log in to Trailhead and select Self Service > Student > Student Records > Student Refund Request Form. A confirmation email will be sent to the student notifying them when the request is submitted successfully as well as when the disbursement is processed.

Students who have a credit balance due to an overpayment from a check must wait 10 business days before the refund can be released.

Third-Party Sponsor Management

Students who have their tuition paid for by a business or government may receive sponsorship status if proper documentation is sent to the Bursar Office before Census Day. All new sponsors are required to fill out a Sponsor Authorization Form and all sponsored students are required to fill out the Student Sponsored Agreement Form. These forms are available on our website and must be submitted before the first day of classes.

Payment Plans

Mines offers a payment plan option to students and their families who wish to pay the student’s cost of attendance out of pocket. Our payment plans are interest free but there is a $25 non-refundable enrollment fee per plan, due at the time of enrollment. Payments are automatically deducted from the account when you enroll in the payment plan. Credit and debit cards are accepted with a convenience fee assessed. For more information about our payment plans, please visit our website mines.edu/bursar.

At the beginning of every semester, students receive a notification when an eBill is available in Trailhead. Encourage your student to visit their My Account Page regularly.