DEPARTMENT OF RESIDENTIAL SERVICES Residential Services manages housing services in support of on-campus residents in the College Houses and Sansom Place, as well as faculty, staff, and guests of the University. The department also manages the Office of Off-Campus Services, which provides educational and advisory services to those seeking housing in Penn’s off-campus neighborhoods. Some operations overseen by Residential Services include: • Management of room assignment and billing processes • Execution of Move-In and Move-Out • Provision of 24/7 services through residential Information Centers providing guest and visitor access, liaising with Facilities Services for resident maintenance and repair issues, building-wide communications about services, resources, and processes • Liaison with the Division of Public Safety for ensuring residential safety and security • Mail and laundry services
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Our Office of Off-Campus Services supports students in their off-campus housing search by providing information on local rental listings, rates, and leasing agent contact materials. Additionally, Off-Campus Services provides educational programs, individual advising, and referral resources for students with questions or concerns related to landlord or tenant, roommate, or other issues related to living off campus. Members of the graduating class of 2024 are the first class to fully experience the SecondYear Experience (SYE). In support of the SYE, you will live in a College House for your first four semesters, allowing you to fully integrate into the Penn community. Course units (CUs) or class standing will have no bearing on the requirement.
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