Johns Hopkins University Parent & Family Guide

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Student Accounts As the central billing service for tuition, fees, and other campusrelated student charges, Student Accounts aims to provide exceptional service to help full-time day students and their families manage their financial obligations to the university. By the time you’re reading this, the Students Accounts office may have already sent your student a bill. And you may already have questions. Here’s a quick crash course: Your student will receive a bill for tuition, room, and board twice a year—in early July and in early December—each of which is to be paid in full before the start of the semester. Yes, you read that right— your student will receive the bill! Due to the Family Educational Rights and Privacy Act, a federal law protecting the privacy of student education records, the office is not able to provide you with information about your student’s accounts. However, your student can make you an Authorized User in the online Student Information System, enabling you to receive billing information and to have 24/7 access to their account, including any updates that are made. Please note that parents

have their own SIS portal, which they can log into once students have granted access and set up the profile. Additional information is available on the Student Accounts website. If you would prefer not to pay your student’s bill as two large payments each year, you also have the option of enrolling in a monthly payment plan. The Student Accounts office issues monthly email notices to students and authorized users. When available, you are able to access bills electronically through SIS. All subsequent bills will only be available online, with fall semester bills becoming available in early July and spring semester bills available in early December. Questions should be directed to University Student Accounts Operations by calling 410-516-8158, or you can request support through an online form via the Office of Student Enrollment and Account Management.

studentaffairs.jhu.edu/student-accounts / 410-516-8158

Johns Hopkins University

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