Columbus CEO – September 2019 issue

New attitude Kim Maggard’s Whitehall is not exactly the struggling suburb you remember.

Page 14

Handling housing Making sense of the many regional efforts to ensure adequate supply and affordability.

Strategic exit Fahlgren Mortine’s sale in 2018 spurred the creation of a national ad agency.

Page 92

Page 26

Capable workforce People with developmental disabilities are full of untapped potential for jobs in the community.

Page 28

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Contents

Claire Hilty has found her place working in a church, where she vacuums, cleans and decorates.

Special Advertising Supplement

New Albany: A Suburban Growth Section Dozens of businesses have decided to call New Albany home, happily. Learn why.

Inserted after page 36

e

99 Faces Meet Central Ohio business leaders in affordable housing, wealth management, family law, fiber networks and vision care.

107 Continuing Education Some local universities make it easy for adult learners to pursue new or advanced degrees.

Agenda 86 Connections Positioned to Prosper hosted

by SocialVentures, Retail Summit hosted by the Columbus Chamber of Commerce

28 Photo Rob Hardin

Capable Workforce

As individuals with developmental disabilities are increasingly welcomed into community employment, organizations and businesses in the Columbus region are working to provide options beyond the traditional sheltered workshops.

september 2019 Cover photo by

Rob Hardin September 2019 l ColumbusCEO

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ColumbusCEO.com

VOLUME 28 / NUMBER 9 President

Bradley M. Harmon Publisher/General Manager

Ray Paprocki

Associate Publisher/Advertising Director

Rheta Gallagher Editorial EDITOR

Katy Smith

STAFF WRITER

Chloe Teasley Design & Production PRODUCTION/DESIGN DIRECTOR

Craig Rusnak ART DIRECTOR

Yogesh Chaudhary Digital EDITOR

Julanne Hohbach ASSISTANT DIGITAL EDITOR

Brittany Moseley Custom Content

09 Editor’s Notes Shopping from your couch just got a lot more fun. Here’s what to expect as retailing evolves.

10 CEO Whiteboard Letters, social media buzz and developments since the August issue

85 CEO Corner Three past CEOs of the year share thoughts on how to keep great employees.

Hospitals, nonprofits and logistics companies

120 Office Space: Switchbox

22 Spotlight: Small Business

This space has a whimsical vibe with much of the artwork being from the coowner’s favorite books.

The American Institute of Alternative Medicine was founded 29 years ago, a time when massage and acupuncture were not only less accepted—few understood their purpose.

Insider

Emma Frankart Henterley PHOTO EDITOR

Tim Johnson Associate photo editor

Rob Hardin Advertising

ADVERTISING Manager

Susan Kendall

Account Executive

Gail Fullerton

CLASSIFIED SALES

Terri Tribbie, Telana Veil, Amy Vidrick Digital Specialist

Steven Mace

13 Breakdown Prescription opioid use is on the decline, yet people are dying from drug overdoses at an unprecedented rate—especially in Ohio. Fentanyl is to blame.

14 Profile: Kim Maggard The mayor of Whitehall heads into a third term unopposed, with new business moving there all the time now. Here’s the story behind her love of progress.

SALES ASSISTANT

Samantha Belk Marketing

MARKETING MANAGER

Lauren Reinhard

14

LETTERS: letters@columbusceo.com PRESS RELEASES

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26 Spotlight: Commercial Real Estate The region’s leaders are organizing to get ahead of the lack of affordable housing before it threatens economic growth.

special sections

92 Succession Planning Thriving Fahlgren Mortine sold to a national buyer and hasn’t looked back.

Photo Rob Hardin

SUBSCRIPTIONS

“When [WELD’s founders] looked out around the leadership landscape in Columbus, they only saw about three or four women, and it was the same three or four women.” WELD works to change that landscape.

Behind the Denial, Ohio campaign from the Ohio Opioid Education Alliance.

ADVERTISING

advertising@columbusceo.com

circsupport@dispatch.com Toll Free: 877-688-8009

24 Spotlight: Nonprofit

89 Health Watch

pressreleases@columbusceo.com

Columbus CEO (ISSN 1085-911X) is published monthly by GateHouse Media, LLC. All contents of this magazine are copyrighted © 2019, all rights reserved. Reproduction or use, without written permission, of editorial or graphic content in any manner is prohibited. Publisher assumes no responsibility for return of unsolicited materials. Known address of publication is 62 E. Broad St., Columbus, Ohio 43215. Periodicals postage paid at Columbus, Ohio, and additional mailing offices. POSTMASTER: Send address changes to Columbus CEO, 62 E. Broad St., P.O. Box 1289, Columbus, OH 43216.

20 Tech Talk Redbud, software that functions as an agriculturalist’s personal assistant born at Ohio State University, has attracted a West Coast tech exec as its CEO.

111 Leaderboards

PROJECT MANAGER

Photography

24 Photo Rob Hardin

62 E. Broad St., P.O. Box 1289 Columbus, Ohio 43216 Phone: 614-540-8900 • Fax: 614-461-8746

Barb Smoot

departments

94 Tech Leaders Kim Maggard

Central Ohio women tech execs are encouraging others to pursue careers in the field.

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Are you a dreamer? a doer? a mAker? a changer? A connector? a collaborator? a creator?

We’re excited to honor Columbus’ up-and-coming talent with a new program that goes beyond awards (and it doesn’t set an age restriction). Future 50 is a vehicle for these emerging leaders to build a better community through the program’s core values: achievement, altruism, boldness, creativity and inclusivity. These are the people who will take Columbus into the pivotal time ahead.

Nominations deadline extended to September 9 ColumbusCEO.com/future50

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Editor’s notes * ksmith@ColumbusCEO.com

Reckoning in the retail world Courtesy Todd Yarrington

C

onfession: I love shopping on the internet. I’m all for buying local and all that, but I loved having my groceries delivered the one time I tried it (great, except the shopper grabbed parsley, not cilantro). I rejoice every time I put a dress or some shoes into my online cart. The whole experience is so much better than driving through traffic to a crowded shopping center and searching through racks of clothes I don’t really like, none of which fit me. On the internet, inventory is practically limitless and I can buy two sizes, trying them on in the privacy of my bedroom to see which works better.

To a kid who was traumatized by the annual back-to-school shopping trip, the advancements we’ve made with technology in retail are an absolute delight. They help not just the shopper but also the merchant, which can now conduct virtual walk-throughs of stores under development hundreds of miles away. As was shared at the Columbus Chamber’s annual Retail Summit at The Point at Otterbein Aug. 8, where I moderated two panels, we’re just getting started.

Imagine being able to use virtual

Columbus Chamber’s Retail Summit Aug. 8 brought together considerable retail talent from across Central Ohio. reality to try on a piece of clothing and know whether it was going to work before you bought it, never having to visit a store. What if you could walk down an “endless aisle” filled with the lighting fixtures of your dreams while sitting on your sofa?

These experiences are still the stuff of the imagination, but we’re closer than you might expect.

The Columbus region is a retail powerhouse, and companies here have developed a reputation for innovating in logistics and ecommerce.

The talent ecosystem of people who used to work at one of our major retail employers—L Brands, DSW, Big Lots, Abercrombie & Fitch—has spawned a vast network of entrepreneurs and service providers, and they stayed in Columbus. Designers, technologists, real estate professionals, executive recruiters and more were represented at the Retail Summit. You can see photos from the day on page 88.

One of my panelists was Columbus-based Lindsay Fork, who is owner with her husband of five La

Jeune Mariee and LuxeRedux bridal stores, and has launched the Luxe in a Box mail-order service.

Anyone who’s ever shopped for a wedding dress knows just how painful the experience can be, mostly because we go in with such high expectations, right? But also because the industry is in large part still very old-world. Things are made and fitted by hand. More spontaneous brides can only hope to find something that works off the rack.

On another panel was Dave Cherry, a Columbus-based executive strategy consultant for the retail world, where he has spent 25 years with major brands including L Brands, Polo Ralph Lauren, Disney and more.

“Retail is dead,” he says. The Customer Experience Industry has replaced it. What does he mean?

Customers now compare every brand interaction with every other one, creating a hierarchical “who is best” framework of experience. If you’re not as good as the last company in anticipating a customer’s needs, serving them, treating them like family, it’s not good for you. Everyone is competing not just in their own industry, but with everyone else, everywhere.

I’m not sure if this is a good thing, but I’m glad to be able to get out of back-to-school shopping.

Katy Smith, Editor September 2019 l ColumbusCEO

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Whiteboard

* Reader notes, digital buzz & Columbus CEO coverage updates

twitter responses @ColumbusCEOmag

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Top web Stories Overcomers: Advice from four highly regarded women executives who never let the challenges stop them Photos: The complete list of Columbus Partnership members Photos: Columbus Chamber Women in Logistics event Here are Columbus CEO ’s 2019 HR Excellence Honorees

Upcoming award deadlines Workplaces 2019 Don’t Photos: forget toTop nominate a Columbus innovator or workplace that is a cutabove—before it’s too late!

• Future 50 Awards deadline: Sept. 9, nominate at columbusCEO. com/future50 •Top Workplaces deadline: Sept. 13, nominate at columbusCEO. com/nominate

@CommunitySolsED: Interesting article about @FranklinCoJFS leader Joy Bivens

Facebook responses

Janel Northington: Thank you Katy Smith and Columbus CEO for your article on Franklin County Department of Job and Family Services Director Joy Bivens. Her story is inspirational and very similar to my own early childhood start. Her passion for leading the organization is both professional and personal. It’s great to see leaders like her. I’ve been in business as a CEO for over nine years and never had a mentor. If I could have one, it would be great for it to be her! #ColumbusCEO #asseenincolumbus TENFOLD: It’s been a special first summer at our Short North studios – take a peek inside our happy place, featured by Columbus CEO. #shortnorthartsdistrict #columbuscreates #teamTENFOLD

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Breakdown Compiled by KATY SMITH + Infographic by Yogesh Chaudhary Š2019 istock.com/ Katy L. Pack

Tracking an epidemic

While prescription opioid use has declined in Ohio in recent years, drug overdose deaths are rising quickly because of the increasing use of fentanyl, a synthetic opioid easy to manufacture illegally.

Doctors are prescribing fewer opioids and familes and employers are more aware of their dangers thanks to education campaigns such as the Ohio Opioid Education Alliance profiled on page 89. That’s positive news. Still, in 2017, Ohio had the second highest rate of drug overdose deaths involving opioids in the U.S. because of fentanyl.

Number of deaths 2013 2014 2015 2016 2017

2,026

84

2,028

503

1,895

1,155

1,693

2,357

1,423

3,431

Carfentanil related deaths

n.

en

er.

2017

2016

1,010 340

n?

n Non-Fentanyl and

Related Drugs n Fentanyl and related drugs (including carfentanil in 2016-17)

US Source: Ohio Department of Health, Bureau of Vital Statistics

September 2019 l ColumbusCEO

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profile

By KaTY SMITH + Photos by rob hardin

Kim Maggard Mayor

City of Whitehall Age: 62 Mayor since: 2012 Previous: Whitehall city auditor 2003-11; Whitehall Board of Education 19962003. Clerk, Columbus Metropolitan Library, 1986-89; library assistant 1997-2000; circulation manager of the Whetstone branch, 2000-03.

Education: Bachelor of Science, Eastern

Kentucky University; secondary teaching certificate, Morehead State University; graduate study in library science, Kent State University and University Wisconsin-Milwaukee.

Personal: Husband Alex “Rusty”

Maggard, married 40 years. Whitehall resident since 1981. Four children— Anabelle, 39; Cory, 37; Zachary, 29; and Kaeley, 28. Two dogs, Pup and Oscar; one cat, Kit the Cat.

Whitehall rebound With moxy and determination, Kim Maggard and her team have made the struggling suburb a more desirable place to be.

W

hen Kim Maggard moved to Whitehall in 1981, its population had tipped into what would be four decades of decline from a high of more than 25,000 in 1970. During the ’50s, it had been one of the fastest growing cities in the nation, with neat rows of mid-century ranches and the distinguishing characteristic of sporting one of the nation’s first strip shopping plazas,

Kim Maggard Town & Country on East Broad Street.

Maggard was 24 with a young daughter, having moved to Columbus from Ashland, Kentucky, the year before so her husband could take a job at the Defense Supply Center Columbus, a 530-acre military logistics complex.

DSCC, as it is known, during WWII was the largest military supply installation in the world, employing more than 10,000 at its peak and housing the spare parts and myriad supplies

that kept the American war machine running. Today, the hulking presence off East Broad Street remains as integral to the city of Whitehall—and its $50 million annual budget funded in large part by income taxes—as it is to Kim Maggard’s life.

Maggard was accustomed to military life, having grown up in a family that came from Kentucky but moved frequently to accommodate her father’s Air Force career, which

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I will say I had a completely different vision than former mayors. took them to Italy at one point. When they returned, the U.S. housing shortage led them to buy a trailer, squeezing parents and four children into 500 square feet on a lot in Kansas. At one point, Maggard’s father went off to Vietnam for a year.

“My mom was very resourceful. She could cook like crazy, and she was very good with handling money, and she made those paychecks stretch,” Maggard says. “And when they

couldn’t, then she would go to work. I remember her working at Dairy Queen for $1 an hour. She made our clothes.

She made my prom dresses. She made my younger sister’s wedding dress, and it’s gorgeous.”

For her family, that determination and education were prized weapons against scarcity, the shadow of which stuck around like it did for many families who lived through terrible economic times the generation before.

“My dad came from a family of 11 children, and he many times talked to me about going hungry,” Maggard says. “His parents were so busy raising 11 children that sometimes, my dad would go in the summer and ride the trains and be gone for five, six days and they didn’t even realize it.”

In high school, Maggard’s father played basketball, and her mother was a cheerleader. “He told me if it wasn’t for basketball, he probably wouldn’t have graduated from high school,” she says. “He didn’t have socks to wear underneath his tennis shoes, and he would take worn-out socks people threw away and he would cut off the bottoms [leaving the rings that go around the ankle, which he would put on to give the appearance of wearing socks], so nobody would know. And he didn’t have towels when they took a shower. So he would wait ’till everybody was done and use their towels.”

Maggard’s mother told him if you date me, you have to graduate from high school. He did. Later, their four children all were expected to go to college, a prospect that did not excite their daughter Kim, who was gifted in mathematics.

“OK, first of all, I didn’t like anybody telling me what to do,” Maggard says.

Is it any wonder she went on to become the mayor of the quintessential American suburb, Whitehall?

••• Maggard did go to college and earn a bachelor’s degree, but not in accounting or library science, careers her mother encouraged her to pursue. She thought they sounded boring and instead majored in law enforcement and sociology, planning to go into criminal justice. But her life didn’t turn out that way—the man she would marry, Alex “Rusty” Maggard, didn’t like the idea of his wife in such a dangerous occu-

pation, and she instead became a history teacher and stay-at-home mother for a time. That didn’t stick, either.

What did Maggard end up doing?

She entered public service as a member of the Whitehall Board of Education after chairing a successful levy campaign (an initial levy failed), and she became a clerk and circulation manager at the Columbus Metropolitan Library, studying library science.

Next, she was appointed Whitehall city auditor and found herself excelling at accounting 101 and 102, which she took concurrently at Columbus State Community College.

Her mother would have been tickled to know how right she’d been, but she didn’t get the chance to gloat, or revel in her daughter’s rise to the top of civic life in her adopted hometown. She suffered a massive heart attack and died quickly at the age of 63, when Maggard was 40. The night before, they’d had a long talk Maggard will cherish for the rest of her life.

“I remember sitting down with her and just telling her, thank you, thank you, thank you, thank you for expecting that I would go to college and making sure that I got there. And I didn’t have to go into debt for it. And that my brother and my two sisters also went to college. Thank you for everything you did for us.”

••• The Whitehall of 2019, population 19,000, is quite different from the one Mayor Kim Maggard moved to decades ago. For one, the Town & Country Big Bear is now owned by rival Kroger, after the giant supermarket sat empty for more than a decade. The city has struggled with a lack of interest from businesses in general, housing values have not kept pace with Franklin County’s, and crumbling, crime-ridden apartment complexes have marred Whitehall’s reputation.

Lois and Paul Kolada paid little heed to those things when they decided to retrofit the old Bill Swad Chevrolet dealership on South Hamilton Road for the offices of their industrial design firm, Priority Designs.

They’d bought a vision from Mayor Maggard and the city’s new economic development director, Zachary Woodruff, an energetic, intense young man who easily could be mistaken for a mayor himself. Across the street from September 2019 l ColumbusCEO

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Kim Maggard at Whitehall Senior Center the Koladas’ potential new offices was the troubled Commons at Royal Landing apartments.

“It was our dream that one of these days, those apartments would be gone, that we could have a multifaceted development going in right there,” Maggard says. “We said to the Koladas, don’t look over there. We’re going to take care of that.”

It was 2014, and the city, through its new community improvement corporation, would not close on its $5 million purchase of the Commons at

Royal Landing for another two years.

The city had bought the Bill Swad property, too, hoping to attract higherpaying jobs—and more city income taxes—than an auto dealership.

“This building was in pretty bad shape, but the spaces really lend themselves well to what we do and what we wanted,” says Lois Kolada, whose company needed workshop and studio space. “And so the vision was pretty easy to grasp. I would say some of our staff was a little leery [about moving to Whitehall]. And they

voiced it. But on the whole, it’s really worked out great.”

That the Koladas took the deal and were happy with their choice represented a turning point for Whitehall, which under Maggard’s leadership has aggressively courted new business and economic development projects.

“A lot of our capital investment goes back to the Koladas and their team, who got the mayor’s vision of where we were going,” Woodruff says.

“We can point to all the other projects we were able to [secure] and say, we brought them [to Priority Designs] and showed them what it was going to be.

And they said, ‘Well, there is something going on in Whitehall in 2014.’ ” Despite the misgivings of some of his board members, Scott McComb saw the Whitehall vision, too. In 2017 the CEO of Heartland Bank brought its headquarters, 130 employees and $11 million in investment to a section of Whitehall Community Park off Hamilton Road. From the back windows of Heartland’s new home, a calm, stately view unfolds: mature trees on acres of well-kept lawn, prairie gardens beyond, and Big Walnut Creek runs

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through in the distance. The city is planning upgrades to the park that will give visitors the ability to go kayaking and canoeing.

Facing the window of McComb’s office, construction of Whitehall Community Park YMCA is under way. The project, funded by the city with the facility to be run by the Y, received a $50,000 gift from Heartland.

“My board was like, what? We’re going to go to Whitehall?’ ” McComb says. “Because you know the [reputation] of Whitehall in the last several years, maybe the last decade or two, has not been as good as it once was. But I kind of fell in love with the fact that we have a great lady in Mayor Maggard that gets things done. She and Zach [who recruited McComb to Whitehall] have really turned the city around.”

Indeed, dozens of businesses have set up shop in the city since development efforts at City Hall ramped up in earnest, including the Wasserstrom Co. bringing its headquarters and 225 employees from the Brewery District.

The city is turning its attention next to the vacant 317-unit Woodcliff

Condominiums, which it bought for $9 million after having the complex declared a nuisance by Franklin County Environmental Court over the protestations of some owners.

Frank Kass saw opportunity in Whitehall when his Continental Real Estate Cos. bought the Commons at Royal Landing from the city for Norton Crossing, a $55 million development under construction at Broad and Hamilton that will involve 360 oneand two-bedroom apartments, medical offices and more—a much better view from the windows of Priority Designs.

“I grew up on the east side and have watched Whitehall over the years,

I really want to prepare our citizens for the population growth that’s going on ... We need to upgrade our housing in Whitehall.

Keeping

BUSINESS in the FAMILY

and sometime during the last decade, the profile of the city as a tired, older city changed considerably,” Kass says.

“And I would attribute that in part to Mayor Maggard and Zach Woodruff and a more aggressive city council.”

Still, Kass says he would not have undertaken the project had it been on Main Street or in the center of Whitehall. “This is a major intersection of two state highways,” he says. “I-270 is 1 mile in either direction and there are 20,000 jobs in a 1.5-mile radius.”

••• Standing on a stage set up behind the Yearling Road Dairy Queen on a sunny Saturday morning in July, Maggard welcomed people to the Whitehall Food Truck Festival, which has grown to 35 trucks and more than 25,000 visitors in just a few years. She’s approaching a third term as Whitehall’s mayor—she’ll run unopposed this fall, after voters in 2018 approved extending the maximum terms an elected official may serve from two to three. She appreciates the vote of confidence.

Maggard feels she’s just getting started.

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Q&A

Kim Maggard is approaching a third term as Whitehall’s mayor—she’s running unopposed this fall—and serves as chair of the Mid-Ohio Regional Planning Commission’s Regional Policy Roundtable. She spoke with Columbus CEO about making sure the community is prepared for the regional changes ahead—population increasing by 50 percent, increasing traffic congestion and affordable housing concerns.

What are you going to be out talking to people about this fall?

People need to understand what’s happening to our region because it affects us—we can no longer be insular. And that’s what we used to be.

Before I became mayor, there was a thought that, well, we don’t care what’s going on around us ... that stuff is not going to come into Whitehall.

Well, that didn’t work so well. We did not prepare ourselves for the future.

[Previous Whitehall administrations thought] if a business wants to come here, they’ll come here, and I don’t have to go out and move them.

When you have that attitude, you miss out on way too much. So for my next four years, I really want to prepare our citizens for the population growth that’s going on—they’re beginning to see it. We still have some residents who are antiapartment, and they’ll probably always be anti-apartment, anti-multifamily. But just because we’re building more apartments, it doesn’t mean we’re getting rid of single-family homes.

We need to upgrade our housing in Whitehall to attract millennials and also for our empty nesters to want to stay here in Whitehall. We need to have more options. And so for the next four years,

I’m going to be working on getting that message out. We need to be more welcoming of those types of housing opportunities. At the same time, we need to aggressively go after business.

The Defense Supply Center Columbus, with 8,000 employees, represents a huge portion of Whitehall’s income tax receipts, which were $27 million last year. So when the employer began letting employees work from home, it meant the city of Whitehall was on the hook to pay increasing income tax refunds. Kim Maggard has watched the numbers for 16 years: When I first became auditor in 2003, our annual income tax refunds were approximately $250,000 to $300,000 a year. When I became mayor in 2013, they went up to $500,000. Now, we’re probably going to do between $1.4 million to $1.7 million this year.

And that is because DSCC is letting their people do telework.

So when they’re working at home and not in Whitehall, that means they don’t have to pay income tax to Whitehall.

Now they are paying it, but then they ask for refunds. We have to give that money back to them, meaning less income tax for Whitehall. So we

really have to be aggressive in getting new businesses into Whitehall in order to make up for the shortfall that the state took from us in reduced Local Government Fund dollars and for the money lost from remote workers.

That takes money away from infrastructure, it takes money away from the police and fire departments. How are we going to take care of improvements? And how are we going to make sure that we fund our parks and recreation adequately?

So when our residents see that all these businesses are coming in, they need to understand that we’re trying to make up for all the shortfalls that have happened.

On affordable housing: It’s very difficult now to get a rental here or anywhere. And to tell you the truth, our rentals are too expensive for what they provide. We need to focus on more affordable housing options—quality affordable housing. That’s one reason why I’m working with MORPC. We’re definitely going to need a higher density of housing. And we cannot be afraid to rezone for apartments and multifamily. We only have a finite number of dollars to support infrastructure. We really need to change the way we think about housing.

About Whitehall Whitehall

Franklin County

Median home value

$82,100

$158,400

Owner-occupied housing rate

35%

54%

Median household income

$37,864

$56,319

Diversity 14%

1%

35%

5.7%

5.7%

24% 50%

n White n Black

67%

n Hispanic n Other

n White n Black

n Hispanic n Asian

Population with bachelor’s degree

12.8%

39%

Poverty rate

23.5%

16%

Population without health insurance

16%

8.2%

Source: U.S. Census Bureau

“I feel like sometimes two terms isn’t enough to get progress going and get people used to progress. Actually, for a new mayor coming in, your first four years is basically making sure you have people in the right positions to see your vision.

“And I will say I had a completely different vision than former mayors.

Once I got my team in place, bam, my second term, we really were making all kinds of progress. So I think people want that progress to continue.”

Poverty and affordable housing are issues to tackle next, she says.

“I’ve been married over 40 years, but I always knew that if something would happen to my husband, I would be OK. Because I had an education and I had resources. And that’s huge—most people don’t have that. So we’ve got to provide the opportunities.

And you got to start when people are young. You have to have people to tell you when you’re young that you’re worth something.”

Katy Smith is the editor.

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RedBud SoftWare Inc.

Tech talk

redbudsaas.com

By Cynthia Bent Findlay

RedBud SoftWare: Startup sees fertile future in ag industry

A

new agriculture software venture is taking advantage of Ohio State University roots and Columbus’ fertile tech startup fields to grow from seed stage and aim at global ag markets.

RedBud was originally conceived of and produced by Joan Leonard, then the manager of OSU’s biological sciences greenhouses. Leonard managed several facilities filled with growing experiments from many researchers and needed a better way than spreadsheets to manage pest control products and track other inputs that needed to be carefully notated for every plant.

“Necessity is the mother of invention, and she realized she needed a different way,” says Bob Wiggins, CEO of Redbud. OSU contracted with a local software development firm for the build-out of the product to Leonard’s specs, and a software package was born.

OSU’s Technology Commercialization Office saw potential, did a couple of pilots within other Ohio State programs and by the beginning of 2019 the company was spun off.

Wiggins says the company has raised in the mid-hundreds of thousands of dollars in its first round of fundraising. OSU is still a significant shareholder, and so are Rev1 Ventures and Wiggins.

Rev1 originally brought Wiggins, a longtime West Coast tech CEO, to town. He served as a senior vice president there from March 2017 until RedBud needed a CEO. Wiggins was excited enough about its prospects that he jumped in with both feet.

He says Redbud fills a wide-open niche in the indoor or controlled

Bob Wiggins

Photo courtesy Second Glimpse Photography

Conference lands astronomy pioneer The 2020 Women in Analytics Conference will bring Feryal Özel, a pioneering University of Arizona professor of astronomy and astrophysics, to town next June. Özel was a member of the team that captured the first-ever image of a black hole in April.

Jenny Bryan, a software

engineer, data scientist and adjunct stats professor at the University of British Columbia, is the other keynote speaker named so far.

This will be the fourth annual Women in Analytics Conference. It’s grown from one room at Ohio State University to more than 450

attendees and a day-anda-half-long event last year; 1,200 attendees are expected next year. Next year’s events will again feature the popular “data viz competition” and artificial intelligence product showcase. They will be held June 3-5, 2020, at the Greater Columbus Convention Center.

CEO: Bob Wiggins Business: Controlled environment agricultural industry software Investment to date: Mid six figures, Ohio State University, Rev1 Ventures, Bob Wiggins and other private investors.

Launch date: January 2019

environment agriculture industry. He says there are several products that help growers keep track of financials, but none on the ground-level operational side of the business.

“In that business,” Wiggins says, “you need to have a way to track not just what works but also to fulfill Environmental Protection Agency requirements in terms of recording what you’re using.

“If you think about a corporate research greenhouse planning products out 10 years, any one thing you’re testing could be a multi-hundredmillion dollar product.”

That is a nice niche to fill in a $25 billion industry. Wiggins says the amount of money the industry spends on technology alone is projected to grow to $11 billion in the United States by 2022.

Today, the software records pest management, maintenance operations, task assignment and space allocation, but Wiggins says future plans include data management from greenhouse control systems such as lighting levels, irrigation, humidity and more.

RedBud already has a running start with customers on the research side, including beta testers at Yale University and Colorado State University and corporate research greenhouse operations including Corteva Agriscience and Mexican food grower Karma Verde Fresh.

Currently the largest indoor growers produce ornamental plants, but Wiggins sees a hot future in the cannabis industry. RedBud already has customers in Canada in that market.

“We believe if we can execute the way we’d like to, in a way we think possible, in five years we should be significantly north of $15 million in annual revenue,” Wiggins says.

Cynthia Bent Findlay is a freelance writer.

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spotlight

By Lin Rice + Photo by Rob Hardin

Small Business

Holistic trailblazers

Diane Sater-Wee and Helen Yee at the American Institute of Alternative Medicine

Massage was not as en vogue when the American Institute of Alternative Medicine was founded decades ago.

W

hen Helen Yee and Diane Sater-Wee founded the American Institute of Alternative Medicine 29 years ago, it seemed like they spent as much time explaining what the institute taught as they did actually teaching. But as the U.S. has become more familiar with alternative medicine over the past few decades, demand for the kind of training the institute’s graduates walk away with has steadily grown.

The school is a private, accredited institute that offers master’s degrees in acupuncture, licensed massage therapy with a specialization in neuromuscular therapy, and licensed practical nurse training. The institute also offers clinic services in acupuncture, Chinese herbal medicine and massage therapy. Its mission is to help students focus on each client’s

American Institute of Alternative Medicine 6685 Doubletree Ave., Columbus, OH 43229 aiam.edu Business: Private school for massage,

acupuncture and RN/LPN training.

Top executives: Diane Sater-Wee and

Helen Yee

Employees: About 70, full- and part-time 2019 projected revenue: $5 million Annual enrollment: 340

mind, body and spirit, says Yee, the institute’s CFO. “People want to take claim over more holistic approaches to their health, what they feel is a more natural, non-invasive way of dealing with health issues,” she says.

Yee first became interested in sports massage while competing with the U.S. tae kwon do team—she won silver in 1990 at the World Cup in Madrid. “It really helped with my recovery time after injuries,” she says. In the early 1990s, massage therapy wasn’t nearly as well-known, Yee says. “Diane and I saw a unique niche we could fill. We wanted to open a clinic that provided only massage therapy services (rather than spa or salon services),” Yee says.

She and Sater-Wee started their first clinic in 1990, offering 10 treatment rooms in a medical facility, not only for health aspects, but to differentiate themselves from massage parlors or salons. Even still, Yee says, explaining what they did often felt like a full-time job. “Back in the day it was very taboo,” she says.

But the emphasis on health, rather than relaxation, proved successful.

The two decided to shift gears into education. “We began with massage, and later when it became legal (in 2000) we added acupuncture to the curriculum,” Sater-Wee says.

“And we started noticing that a lot

of nurses were going through the programs, people who already had medical licenses. And it turned out they were dissatisfied with what their actual jobs were—a lot of paperwork, insurance work. This new avenue was giving them a way to have direct access to patients and get back into why they started nursing to begin with.”

Noticing that demand, they quickly added nursing to the institute’s curriculum. “We wanted that to be based on a foundation of holistic healing, seeing the patient and body as a whole,” Yee says. “That really helped in the long run, because people have really been drawn to that.”

Burt Solomon, who now works as Bella Care Hospice’s Licking County coordinator, graduated from the institute’s nursing program in 2017.

After a career in cosmetology, that holistic approach to medicine, along with career guidance, was what he was seeking.

“For me, it was the perfect fit,” Solomon says. “Other programs out there mention that immersion and holistic approach, but that isn’t always necessarily the case.”

Sater-Wee says while the opioid crisis has brought much pain to Ohio and beyond, it has also made doctors and insurers more interested in non-opioid solutions to pain man-

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“People want to take claim over more holistic approaches to their health, what they feel is a more natural, noninvasive way of dealing with health issues.”

Helen Yee, cofounder, American Institute of Alternative Medicine agement, particularly procedures like massage and acupuncture. In July, the Centers for Medicare and Medicaid Services announced it will begin covering acupuncture services from board-certified acupuncturists.

As that demand increases, the institute is focused on remaining attractive to new students. That includes a shift toward new technology, such as 3D imaging platforms that allow students to observe cadavers being virtually dissected, and even new platforms to simulate births.

“That’s the leading edge of policy direction in the United States,” SaterWee says. “It gives me hope for our country that they’re going in the direction of more natural methods.”

Lin Rice is a freelance writer.

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spotlight

By Bob Vitale + Photo by Rob Hardin

Nonprofit

Going national Barb Smoot is taking WELD’s advocacy for women’s leadership far beyond Central Ohio.

A

group that makes the case for more women in the executive ranks—and offers them training and contacts to get there—is rippling outward toward a national presence. Women for Economic and Leadership Development, which compiles an annual Leadership Census to hold businesses and nonprofits in its Central Ohio base accountable, has started chapters in Cleveland, Cincinnati, Pittsburgh and Charleston, West Virginia, since 2016 with an eye toward an additional one to two chapters each year. New groups are in the works in West Virginia, Charlotte, Dallas and Southern California. There’s also a national e-chapter whose members connect online.

“There are a couple different ways you see organizations approach growth,” says WELD CEO Barb Smoot. “There’s the scatter-seed approach: You throw all the seeds out and hope that some of them come up.

Ours is more like starting a fire. First, we make sure we have the right tools,

WELD

752 N. State St., Suite 398, Westerville 43082 weldusa.org • 866-614-9353 Business: Nonprofit that advances women’s leadership CEO: Barb Smoot Employees/members: 4/1,000+ 2018 revenue: $557,000

“It takes time, but eventually that fire will grow, and you keep feeding it.”

Barb Smoot, CEO, WELD the right people, the right environment. It takes time, but eventually that fire will grow, and you keep feeding it.”

That feed-the-fire approach also could describe how WELD has gone about its core mission of getting more women in executive offices and board rooms. Since 2003, the organization has made the case of inclusion being good for business, and it also has helped women prepare for leadership positions to negate age-old excuses from corporate leaders guarding the status quo.

“When (WELD’s founders) looked out around the leadership landscape in Columbus, they only saw about three or four women, and it was the same three or four women,” Smoot says. “Those three or four women were pretty tapped out. They were the ones getting asked to sit on

this or do that, and of course they sometimes had to say no. Then the response was: ‘Well, we asked women, and they couldn’t do it.’

They forgot about the other half-amillion women here.”

Research from Catalyst, a global nonprofit with the same goal as WELD, has found that companies with the best records on gender diversity in their executive ranks are more profitable. They also have fewer legal problems and are less often caught up in controversies such as shareholder fights.

WELD’s annual Central Ohio Leadership Census, issued annually since 2011, has chronicled both progress and stagnation. The most recent survey, released last year, found more women in CEO and other executive-level roles and more women on corporate boards. But

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only in three categories—healthcare/ hospital system executive officers, nonprofit executive officers and nonprofit CEOs—did women’s ranks come close to half. In several, notably the percentage of women in corporate executive-level positions, numbers barely changed at all.

“You can’t just go, ‘Change!’ It’s learning,” says Lisa Shuneson, managing partner of Whalen & Co. CPAs in Worthington and a member of WELD’s national board. “I came into the workplace right after Gloria Steinem.

I didn’t feel that bias as much as the previous generation probably did. I think my daughter probably feels it even less.”

WELD National Chapter Management Officer Deepa Kellar says new chapters choose their own direction.

In Cleveland, she says, the chapter focuses on leadership development.

In Charleston, WELD members want to focus on civic issues and lend their expertise to economic development efforts, addressing the opioid crisis and improving education.

WELD hosts monthly webinars for all members and a monthly leadership series in Columbus—August focused on when it’s the right time to make a career move.

Chapters in Columbus, Cleveland, Charleston and Pittsburgh have monthly gatherings for executive women on topics such as leading a corporate turnaround, intergenerational workforce management and nonprofit board service. There are special series for young professionals, networking events for all members and annual events that include a national leadership conference.

Networking has become a bigger focus in recent years, Smoot says, because “it’s not who you know, it’s who knows you.”

“We used to focus on the basics of board governance, but women know that,” she says. “What they need are access, sponsors.

“For the people who say they are all about women’s leadership, my question is, so when you’re in that board room, how many women have you helped get to the table? What are the actions that you’ve taken? If you need help with those actions and ideas for those actions, come to WELD.”

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Bob Vitale is a freelance writer.

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spotlight

By Laura Newpoff + Photo by Rob Hardin

Commercial Real Estate

Affordable housing push grows The region’s leaders are organizing to get ahead of the lack of available places to live.

I

n early 2018, Maggie Parks was renting a 672-square-foot home in the Linden neighborhood where she lived with her teenage son and disabled mother. She wanted something bigger that she could own and be able to eventually pass down to her son. She searched for down payment assistance programs, which led her to connect with a nonprofit housing developer that helped make one of her life’s most important dreams come true.

The nonprofit was Homeport and the dream was a path toward homeownership.

Today, Parks and her family live in a 1,432-square-foot home in the Milo-Grogan neighborhood. The food services worker and single mom was able to arrange for traditional bank financing to buy the four-bedroom home from Homeport for $48,000.

“I had to ask them to dumb this down for me—‘What’s the catch?’ ”

“[Affordable housing is] really seen now as a social issue, not just something to be dealt with by organizations like us. It is being embraced by the whole region. That’s huge.”

Bruce Luecke, CEO, Homeport

Homeport CEO Bruce Luecke says Parks, who originally went to Homeport for homebuyer education classes. “They said, ‘Maggie, there is no catch.’ ” Government, the private sector, financial institutions and nonprofits are converging to attack the affordable housing crisis with a level of collaboration never before seen in the city’s history.

“Things are moving” Homeport has been developing affordable housing across the region since 1987. It helps low-income people by building affordable homes financed with private investment leveraged by federal tax credits. Its work is of vital importance to a community with 54,000 families spending at least 50 percent of their income on housing.

Bruce Luecke, Homeport’s CEO, is encouraged by the buy-in he’s seeing from the private and government sectors for affordable housing. The Ohio Housing Finance Agency recently awarded Homeport $565,000 for a 32-apartment senior community in Whitehall, which is a second phase of its Hamilton Crossing apartments, and $899,000 to help finance 50 affordable apartments and singlefamily homes in North Linden called Kenlawn Place.

That’s joined by: • Columbus voters in May committing $50 million to spur affordable housing as part of a $1 billion bond issue.

• City leaders, foundations and a group of banks led by Huntington committing $100 million to a Housing Action Fund that will be managed by the Affordable Housing Trust for Columbus and Franklin County.

• Franklin County investing an additional $65 million to spur construction of 2,050 affordable housing units over the next decade under its recently released economic development plan.

• Organizations such as Community Development for All People, which is working with Nationwide Children’s Hospital to develop affordable housing on the city’s south side • Developers in the city’s community reinvestment areas getting tax breaks by setting aside one-fifth of their units for mid- and lowincome residents.

“Things are moving,” Luecke says.

“I think one of the most important things that’s happened in the past two to three years is just the acknowledgement of the importance of affordable housing. It’s really seen now as a social issue and is not just something to be dealt with by organizations like us. It is being embraced

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PUTTING YOUR REAL ESTATE INVESTMENT PLAN TOGETHER ONE PIECE AT A TIME Providing property management throughout Central Ohio for more than 50 years PROPERTY MANAGEMENT TEAM

by the whole region. That’s huge.”

In 2015, the Affordable Housing Alliance of Central Ohio identified that 54,000 gap of affordable units in Franklin County and a goal of cutting that number in half over 10 years.

Roberta Garber, the alliance’s executive director, says a portion of the $100 million Housing Action Fund is “quick strike” money that will provide capital at the ready at below-market debt. “Developers need that,” she says.

“They’ll be able to access properties that become available more quickly.”

Central Ohio must build more than 14,000 housing units per year to accommodate an estimated 600,000 new jobs and 1 million new residents by 2050, according to a report by Vogyt Strategic Insights.

Perhaps it’s no surprise that there’s palpable energy around affordable housing when the issue has a champion at the heart of Columbus City Hall. Affordability and revitalization of urban neighborhoods have been top priorities of Mayor Andrew Ginther since he took office in 2016.

“That ($50 million affordable housing fund) was a significant flag in the ground for an administration to say, ‘This is a priority for us,’ ” says Hannah Jones, the city’s deputy director of community development.

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Laura Newpoff is a freelance writer.

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As individuals with developmental disabilities are increasingly welcomed into community employment, organizations and businesses in the Columbus region are working to provide options beyond the traditional sheltered workshops.

The Dignit

C

laire Hilty has been employed at the Church of the Redeemer United Methodist since July. There she vacuums the sanctuary, takes out the trash, cleans the bathrooms, makes the windows shine, wipes down tables and more. Neither she, nor her family, is quite sure they expected her to become employed so quickly, but both Hilty, 19, and her family are relieved she doesn’t have long hours at home alone anymore or at a day center, which isn’t her thing.

Her employment is one small part of

Silent workforce U.S. people with cognitive disabilities of working age in 2016

Total: 8.9 million 26%

67%

n In labor force n Not in labor force

Claire Hilty at work in the Church of the Redeemer United Methodist.

Source: American Community Survey 2016 1-year estimates

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nity of Choice By chloe teasley + Photos by Rob Hardin

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Claire Hilty’s duties include cleaning the church.

the slowly—but profoundly—changing landscape for individuals with developmental disabilities in the United States.

A 1999 U.S. Supreme Court case became a catalyst for change when it was decided that segregating those with developmental disabilities in residential and occupational life is akin to saying they are unable to, or unworthy of participating in community life. In 2016, there were an estimated 7.37 million people in the U.S. who had some form of intellectual or developmental disability, which is a term covering a diverse group of conditions that show up during development.

Now, a new wave of young adults with developmental disabilities is graduating high school, leaving the services they received as children and, with their families, facing the next phase of their lives. As addressed in Olmstead

v. L.C., few jobs are readily available to an individual with a developmental disability other than in sheltered workshop settings—a segregated form of work for individuals who may have barriers to job performance.

Organizations running the workshops contract with various companies to do fulfillment work and bid on contracts, and workers are paid based on each completed “piece” at rates below minimum wage. Usually, an individual is assessed to see how quickly and accurately they can work compared to a person with no disabilities, and they are compensated based on that. Wages are reviewed every six months at minimum, according to the U.S. Department of Labor.

There are five such employers in Central Ohio, including Arc Industries and Goodwill in Columbus, Open Arms Health Systems in Worthington, Alpha Group of Delaware and UCO Industries in Marysville, according to the labor department. Together, those five paid a total of 573 workers a subminimum wage as of April 2019 (Open Arms didn’t report a number). Across the state there are 80 such employers and of the 52 that disclosed, 4,621 workers were paid a subminimum wage. The number is likely much higher based on the 28 that didn’t report their amounts.

Sheltered workshops were at one time a progressive step forward for individuals with developmental disabilities. Now, the continued presence of sheltered work environments is a debated issue. On one hand, keeping people in the environment can hold them back from learning vocational skills and making minimum wage in a traditional job, though some workshops are helping them transition to community employment. On the other, community work may never be right nor a preference for some, especially those who have been doing this kind of work for a long time or who have more profound disabilities.

One thing everyone can agree on is offering options.

“We think that we need to be investing in competitive pay models, and we focus more there,” says Kerstin Sjoberg, the assistant executive director at Disability Rights Ohio, a nonprofit advocating for the rights of people with disabilities that has filed multiple lawsuits around the issues of pay and availability of communitybased living and working options.

“We’re focusing on expanding options, not taking away options. I’m not a huge fan personally [of sheltered workshops], but we’ve never taken a policy position [that they] should go away, per se.” The focus of the organization has instead been on the idea that there’s not enough integrated employment options in Ohio and that time and energy should be spent on reaching out to people in sheltered workshops to explain their options and help them get through the process of learning skills, exploring types of employment and ultimately gaining jobs at minimum wage or higher.

“I think what’s important here in Ohio is that we understand and appreciate what sheltered employment does do for the individuals in Ohio,” says Stacy Collins, who leads the Employment First team at the Ohio Department of Developmental Disabilities. “We know it is part of who we are. It is important for people because that’s what some of our stakeholders are saying. But what we’re trying to do within our state is, how do we have multiple ways that individuals can get the jobs that they’re looking for and the support to get there? And making sure that individuals can truly make a choice.”

Jed Morison, CEO of the Franklin County Board of Developmental Disabilities, also thinks a sheltered workshop environment can be a good option for some­—those who are not quite ready for employment and those who have enjoyed that setting for

“What we’re trying to do within our state is, how do we have multiple ways that individuals can get the jobs that they’re looking for and the support to get there?”

Stacy Collins, Employment First team lead, Ohio Department of Development Disabilities

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Top left: Judy Williams, Betty Angel, Debbie Presutti and Michael DeBardeleban voluteering at Neighborhood Services Inc. bagging peaches.

much of their lives. He also points out that it is a comfortable social atmosphere for many. “Parents are who started the workshops years ago, and in many cases, feel very strongly that it’s a wonderful opportunity for folks,” he says. “But where people can be successful in employment, we want to encourage that and move folks into opportunities wherever we can.” The county board administers Medicaid waivers that provide funding to those with developmental disabilities for things like day services, employment coaching and residential support.

Sjoberg speculates about why people would want to continue work-

ing in a sheltered workshop, beyond it just being comfortable and not knowing of other options.

“There’s two things. One is someone may have worked in the community and they ended up with a bad experience, maybe they got fired, maybe they were bullied, maybe it just wasn’t a good fit for them,” she explains. “They weren’t getting the supportive services they needed. We can all relate to that. I’m sure everyone has had some bad employment experience in their life, but we still get back out there and do it again.

And so we need to help people get back out there and do it again, with

the appropriate support services.”

Arc Industries, a privately operated organization offering support services to those with developmental disabilities, offers sheltered work environments at its three locations, North, East and West (Arc South was consolidated in 2015). Inside the Arc West workshop, participants put buckeye candies in travel mugs and papers into plastic bags, and Arc employees walk around and offer help where needed.

Arc participants paid less than minimum wage across the three locations total 387.

At Arc West, a building that looks deceptively small facing Dodridge September 2019 l ColumbusCEO

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Arc participants (clockwise) Thaddeus Swilley, James Carpenter, Stacia Billings and Melanie Feeney.

Street, the workshop regularly provides fulfillment services for Pop Rocks candy, gluten-free Cheryl’s Cookies (which are baked in Arc’s gluten-free kitchen), promotional materials and more. “I would say it’s a tool in our toolbox,” says Bob Gaston, CEO of Arc Industries, where in addition to work, Arc provides a wide array of services and options to those it serves. It offers habilitation services such as teaching basic living skills, speech and psychological therapy, an art studio, grief support, community events like the popular tai chi, social and community activity opportunities such as taking trips to museums and

malls, and day support for those who are not ambulatory.

Increasingly, another function of the workshops is to move people closer to community employment through the skills they may develop in that setting.—though not all families welcome that prospect.

“What I really try to stress is we have to be respectful of individuals

who have been part of our program for 30 or 40 years,” says Gaston. “This is familiar to them, the parents supported this model and we said it was best practice. So as Ohio goes through this transformation to communitybased, they’ve incorporated that sensitivity and the transition plan is that individuals who are 50 years and over, they are not going to force those

“What I really try to stress is we have to be respectful of individuals who have been part of our program for 30 or 40 years.”

Bob Gaston, CEO, Arc Industries

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individuals to move on to something they are not comfortable with.” Arc implemented four years ago what it calls a Career Discovery Flow Chart that moves participants along the path to community employment. Positions on the chart move through various attitudes and desires about work— “I don’t want to work but I may not know enough about it,” to “I have a job but would like a better one or to move up.” Around 500 people at Arc have gone through the process.

Arc is supporting about 840 participants in community-based employment at minimum wage or above, including those who are individually employed and those employed as a group at various businesses and job sites in Central Ohio. Another 155 participants are in the middle of Career Discovery or are in the process of seeking a job. Arc also offers many volunteering opportunities for participants as a “first step.” Gaston says once participants have been successful as volunteers, parents and participants are more open to the idea of community employment.

However, he thinks there will always be a place for facility-based services, whether that’s work or other services. “What that’ll look like 10 years from now I’m not really sure. I think it will evolve over time,” he says.

Goodwill Columbus, one of Central Ohio’s largest nonprofits, is phasing out its workshop offering with a goal to get people comfortable with working so they can gain jobs outside Goodwill. As of April, the organization was still compensating 98 individuals with subminimum wages as they received “employment training,” but last year it placed 220 people into their first job or helped them to advance—that number includes all groups Goodwill aids, not just those with developmental disabilities. The goal is to help all individuals with developmental disabilities try and retain community employment, but it’s a process.

Goodwill, with its network of thrift stores, itself employs approximately 220 with a self-reported disability.

One Goodwill effort has been a partnership with Designer Brands (formerly DSW), Arc and the state of Ohio in 2018 to prepare people to work in warehouse and logistics settings.

The opportunity is offered through Project Search, a program that prepares individuals with developmental disabilities for competitive jobs and had already been in place at Designer Brands for five years. There are eight Project Search programs set up in Central Ohio currently. Goodwill Columbus CEO Margie Pizzuti says that among the 20 to 30 larger logistics companies in Central Ohio, finding and retaining employees has been a struggle. Since the Project Search 24-week logistics program started with

Medicaid dollars in waivers spent to support people with developmental disabilities in Franklin County (2019 estimates): Residential services

Employment support and day services

$233 million

$53 million

Total: $286 million Funded by n State government n Franklin County n Federal government

$25 million

$180 million

$81 million

Source: Franklin County Board of Developmental Disabilities

Designer Brands as its training site, 100 percent of the 56 participants with developmental disabilities have completed the program with an 85 percent rate of retention. “The great thing about this is they train more individuals than they can hire,” she says. “So they’ve got eight or 10 other logistics companies that they place those individuals with, and in fact, DHL is now a second training site. So the goal is to grow training sites. It’s a sector-based strategy that is really successful.”

In March, Gov. Mike DeWine met with Project Search participants at Designer Brands. He has made jobs for those with disabilities a top priority in his administration. Minutes into his term, DeWine signed an order making Ohio a “Disability Inclusion State and Model Employer of Individuals with Disabilities.” It requires all state agencies to increase recruitment, hiring and advancement of people with disabilities—including developmental disabilities—and allows the Opportunities for Ohioans with Disabilities state agency to serve about 4,000 more people with disabilities and purchase $10 million more in services from more than 360 services providers throughout Ohio. It will also help more businesses recruit employees and strengthen workplace diversity.

“What I found is when you enter an office, particularly governor, what you do in the first few days, people pay a lot of attention to, and you really can use that to tell people what you think is important,” says DeWine.

During his visit to Designer Brands, the governor asked participants what they enjoyed most about being employed. They said they loved getting paid, making friends and being independent, according to a Columbus Dispatch article.

“To date nearly 60 interns have graduated here, having learned not only warehousing and logistics skills but also leadership and other social skills that lead to long-term success,” Jeff Girard, senior vice president of distribution and logistics for Designer Brands and a Goodwill board member, said in an email. “We’re also very proud of the fact that all our graduates have gone on to full-time employment.

In fact, it’s been so successful and rewarding that we’re exploring a similar program in one of our Columbus store locations. Our affiliation with the September 2019 l ColumbusCEO

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program is one of the partnerships of which we’re most proud.” The work is close to Girard’s heart—he has a son with developmental disabilities.

Goodwill also offers volunteering opportunities to its participants through what it calls The Community Experience. In 2018, the program offered more than 21,000 hours of service to 49 people in Central Ohio.

••• It is through Arc that Claire Hilty was introduced to Mark Prohaska, an employment specialist at the Franklin County Board of Developmental Disabilities. Before 2019, Arc Industries was a government facility under the county board. It became privatized this year but the two organizations still work together. Hilty’s job at the church isn’t her first experience with community work. Prior to graduating from Groveport Madison High School in 2018, Hilty became part of Eastland-Fairfield Career Center’s Project Search program for a year. At Fairfield Medical Center, Hilty did a variety of jobs to get a feel for working and also to figure out what she liked to do. She discovered she had no interest in doing laundry but she loved doing office work and organizing marketing materials for the hospital, setting up and manning a table at an event and helping to sell merchandise. One time, she noticed that nursing students boarding buses to leave the hospital were all carrying bags she’d assembled for the marketing team. “They gave them the bags that I made,” she says with pride.

During her time at Fairfield Medical Center, Hilty also became good friends with CEO Jack Janoso. “I clicked with [him],” she says. “He thought Claire was pretty funny,” says Claire Hilty’s mom, Penny Hilty.

After Project Search, Claire began meeting with Prohaska through Arc. They would talk and work on interview skills. During her time with him, Claire discovered she wanted to work in a relatively small setting without many people supervising her. Then Prohaska was contacted by the church and floated the opportunity to Penny, although he didn’t know if Claire would be interested, since custodial work is not what she imagined doing post-Project Search. The two of them visited the church and Rev. Richard Birk showed them around. During

Claire Hilty and her vacuum, one of her favorite things about her custodial job at Church of the Redeemer.

the tour, a woman from the church brought a poster she’d made for a food drive and Claire immediately led the charge on finding the perfect spot to hang it. She got the job. Down the road, Prohaska says Hilty will begin doing some church office work—filing

and other things as they come up.

Claire says she wanted to find a job for “kind of the money and kind of because I was getting bored at the house and wanted something to do.” A couple months into her job, Claire has decided the job is a good fit for her.

“I think it’s been really eye opening for a lot of our employees. I’m so proud of the employees because they have just totally embraced this whole process.”

Brad Beer, human resources director, Germain Automotive Partnership, on welcoming workers with developmental disabilities into the shop

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She loves her red and yellow vacuum.

During the day, the sanctuary and lobby are peaceful except for the occasional laughter of children at vacation bible school—and one time, dinosaur noises. She likes to say hello to them.

The sun slants in through a stained glass window and paints the floor with colors. Claire has the freedom to do her job without someone looking over her shoulder, like she wanted. At lunchtime she eats with other church staff members.

“It’s a great a stroke of luck,” her mom says. “Like, it just like fell into her lap. We thought, ‘Oh, no, [finding a job] is going to be really hard.’ ” Claire’s work schedule at the church is perfect for her because it allows her to participate in Groveport Special Olympics, a chapter started by her mom and her sister, Cassandra.

Another Arc participant, 36-yearold Justin Martin, became an intern at Germain Nissan of Columbus on Morse Road through the Franklin County Board of Developmental Disabilities and the Northeast Career Center, together with another young man. They added so much to the team that Germain Nissan hired them to detail cars in February 2018. Initially they wiped them down inside and out, then began vacuuming. Now, they also use buffers and a hose. They are assisted each shift by a job coach.

The women working at the front desk always greet Martin warmly when he walks in, and his mom, Karen Martin, says the whole team has been welcoming to him. Brad Beer, Germain Automotive Partnership’s human resources director, is glad the two are there.

“I think it’s been really eye opening for a lot of our employees. I’m so proud of the employees because they have just totally embraced this whole process,” he says. “We were invited to the Franklin County Board of Developmental Disabilities director’s meeting and found out that we were the only organization that truly hired somebody from the internship program. Made us feel really good. We will continue to have them as long as they want to continue to have us.”

Karen Martin says she thinks more businesses should give individuals with developmental disabilities a try.

“It’s a good thing, no matter how small a job it may be,” she says.

“Because I told Brad that if they

don’t have cars to wash, Justin likes to shred. If you have a mountain of shredding, Justin’s your man. He’s gonna shred everything.”

There are many other businesses in the community that make it a point to employ those with disabilities, including developmental disabilities.

Huntington National Bank is one example. It works with a variety of local organizations including Arc to recruit employees. Tom Poole, the bank’s senior vice president and talent acquisition director, says Huntington has employed more than 30 people referred by the organizations it works with. “Every individual has their own strengths and we try and find the right opportunity for them to be gainfully employed and contribute in a way that’s meaningful for them,” says Poole. For the past three years, Huntington has earned a 100 percent score on the Disability Equality Index, a tool created by a group of business leaders, policy experts and disability advocates that evaluates companies nationally and offers suggestions for improvement.

Kroger has been employing individuals with disabilities for many years. “I can tell you it is long enough that no one knows when it actually began,” says Jessica Kyle, Columbus recruiting and training manager. Rather than reaching out to organizations to hire these individuals, organizations contact Kroger.

“I think that part of what Kroger

Autism in the U.S. A study conducted by the Centers for Disease Control and Prevention reported that the estimated prevalence rate for autism among individuals in the U.S. is

1 in 59 children 1 in 38 boys 1 in 152 girls Source: The Centers for Disease Control, 2018

shoppers enjoy a lot is walking into their store and seeing their community, their friends, their neighbors, their church members. I think that people enjoy seeing their community reflected in their store.”

Employing people with developmental disabilities isn’t only good for the individual, but for the company.

Collins says she’s found employing individuals with developmental disabilities helps companies meet their bottom line.

“Over the last several years when we’ve gone out and we’ve met with employers, we often hear some of the biggest struggles for employers is having enough people and being able to recruit individuals who will be open to learning, who attend every day, whose goals are about meeting productivity and who really just are committed to the work,” she says. “When we’ve met with those businesses and we’ve connected them with individuals with disabilities, what we’ve seen is their turnover percentages actually go down.”

Organizations and businesses continue to push forward, participating in the changing vision for the lives of individuals with developmental disabilities by moving toward a model of community involvement; by offering spots to those who previously didn’t have one.

Claire Hilty wonders if someday she’ll move on to a different job—maybe in marketing— like she enjoyed during her days at Fairfield Medical Center. For now, she’s content. The day of our interview, she received her first paycheck. She says she plans to save some of it for an upcoming trip to Disney World, use some of it to feed her mom and sister dinner (maybe) and put the rest in savings.

“An ideal world,” says DeWine, “is that every Ohioan has the meaningful opportunity to live up to their God-given potential, and to exercise the skills they have, and to get the education they need, so that whatever innate ability they have can be flowered and multiply. So that includes people certainly with disabilities, and it’s important that each one of them be given the opportunity—and that opportunity includes working outside of a sheltered workshop.”

Chloe Teasley is staff writer.

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Welcome to New Albany

T

We Get Business

hese are exciting times in New Albany, from being recognized as one of the best places to live in the United States by 24/7 Wall Street to being named one of Ohio’s “Best Hometowns” by Ohio Magazine.

Our aspirational nature, master planning and community beauty are important, but the biggest keys to our success are the people and companies calling New Albany home. We are a friendly place built on the strongest traditions of smalltown America, where people know their neighbors and genuinely care about their well-being. I’ve never lived in a place where friendships are more valued.

Community Connects Us Our residents and corporate citizens also generously share their talents for the betterment of our community.

Connections abound, from the New Albany Symphony Orchestra to Healthy New Albany to the New Albany Community Foundation. They and so many other organizations promote our

20 Cultivating a Well-Rounded Community 28 Dialogue for Doers

36 Meet Me in New Albany 38 Planning for the Future 40 Why New Albany?

4

46 Building a Stronger Future ColumbusCEO l

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pillars of lifelong education, the arts, health and the environment. New Albany is also home to some of Central Ohio’s largest events, including Pelotonia, the New Albany Walking Classic (America’s biggest walking race) and the A&F Challenge, as well as many other community events throughout the year like Honor Ride Ohio during Memorial Day weekend and the ThanksForGiving 4-Miler Thanksgiving Day run and walk.

A Thriving Village Center

8 Room to Grow

42 Great Minds

Google recently announced it will join other Fortune 1000 businesses like Abercrombie & Fitch Co., AEP, Aetna, Bath & Body Works, Discover and Facebook in our New Albany International Business Park, the largest master planned office park in Ohio and one of the largest in the Midwest. As you will read throughout this special section, our flourishing business community gives back in many ways.

The New Albany Chamber of Commerce serves as an advocate for local businesses, hosts community and corporate events and exposes emerging leaders to many different aspects of the community through its Leadership New Albany program.

Our core continues to grow, with an ever-expanding list of restaurants and shops, to an area that is connected to our neighborhoods by more than 45 miles of leisure trails. Rose Run Park, our central park scheduled to later this year, will literally bridge the school learning campus and McCoy Center to our library, restaurants, shops, the Heit Center, new play areas and a gathering space. This park is a reflection of New Albany’s commitment to community, connectivity and the environment.

A+ Schools and City Services Our 200-acre New Albany-Plain Local School learning campus, surrounded by 80 acres of woodlands, wetlands and nature preserves, is nationally recognized and among the top 3 percent of public schools in all of Ohio. Additionally, our city staff go the extra mile to keep New Albany safe and well-maintained, while providing a high level of customer service in the process. I invite you to stop by during one of our upcoming events to see for yourself just how special this place we call home is. Just be prepared to want to call New Albany home yourself!

Mayor Sloan Spalding

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Emma Frankart Henterly ABERCROMBIE & FITCH GIRL

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Contributors

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New Albany: A Suburban Growth Section is published by GateHouse Media, LLC. All contents of this magazine are copyrighted © 2019, all rights reserved. Reproduction or use, without written permission, of editorial or graphic content in any manner is prohibited.

Publisher assumes no responsibility for return of unsolicited materials.

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Room to Grow Business sees the future in New Albany.

T

by Peter Tonguette

he next time you find yourself in New Albany, take a closer look at what the city has to offer. Sure, the area is synonymous with white horse fences, gently curved walking trails and stately Georgian-style homes, but those features alone do not tell the full story.

Although best known as a famously idyllic residential and country-club community, New Albany has quietly but decisively emerged as a popular place to do business, anchored by the 5,000-acre New

Albany International Business Park.

The business park—which is divvied up into five “innovation clusters,” representing corporate offices, beauty and personal care, IT and mission-critical services, high-tech manufacturing and logistics, and health care—boasts a wide range of notable Central Ohio businesses, among them Abercrombie & Fitch Co. and Bob Evans. Beyond retailers, AEP Transmission is headquartered in the park, as well as manufacturers including Accel Inc. and KDC/Tri-Tech.

“The New Albany business park is just a very attractive spot to put our new facilities for the secure location, as well as the office location—great access to the highways,” says Timothy J. Wells, AEP’s economic and business development manager for Ohio. “It’s certainly a physically attractive location. Lots of amenities, and the amenities continue to grow. One kind of begets the other.”

Currently under construction in the business park are data centers for a trio of high-tech companies: Amazon Web

Photo by James DeCamp

8

New Albany officials pose for a groundbreaking photo at the business park.

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Services (AWS), Facebook and Google.

“Ohio has been a terrific location for our data center,” says J.R. Eshem, site manager of Facebook’s data center. “Our specific location in New Albany offers great infrastructure, a strong pool of talent for both construction and operations staff and an amazing set of community partners who have been very supportive and helpful.”

Tara Abraham, co-CEO of the business park-based contract manufacturer Accel Inc., lavishes praise on city officials and their vision. “I’ve never seen a community and a city work so hard to please their businesses,” she says. “They’re trying to build a huge infrastructure to make sure that they can sustain [the] level of corporations that they’re bringing into town.”

Despite the presence of such high-profile companies, city leaders say that the New Albany International Business Park is the closest thing the city has to a hidden gem.

“A lot of residents are surprised to learn that we have a 5,000-acre business park and 15,000 employees,” says Mayor Sloan Spalding, referring to the number of people who work in the city overall. Because of the careful way New Albany was laid out, Spalding adds, the residential and commercial districts don’t overlap in any obvious way.

“You have an expressway sort of dividing the two,” he says. “But, as I remind folks, it’s such a critical part of our community.”

Indeed, the need for strong commercial development was recognized as early as the mid-1980s, when New Albany was still in the planning stages. “For the first five years, there was nothing going on in terms of construction or development activity—it was all focused on the master plan,” says Bill Ebbing, president of The New Albany Company. “By 1991, when the first home was under construction, we

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“The key reason for having the business park: That income provides the lifeblood of the community.”

Joseph Stefanov New Albany city manager

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had acquired about 4,500 acres.”

The goal of the master plan, Ebbing says, was to create a community that was self-sufficient—in other words, that could pay for itself. Income and property taxes generated by commercial development would help support city services; in turn, those services would help make the area attractive to current and future residents.

“Municipalities are heavily dependent on the income tax to provide the revenue that’s necessary for the municipal services,” says New Albany city manager Joseph Stefanov, who points to law enforcement, road maintenance and parks, as well as “things that add to the quality of life above and beyond the basics.”

“We’re up to roughly 45 miles of leisure trail,” Stefanov says. “We’re requiring a community park, a passive park, within a quarter-mile of each residential development. … That’s probably the key reason for having the business park: That income provides the lifeblood of the community in terms of providing its services.”

Without a thriving, vibrant business park, the cost to pay for such amenities likely would fall to residents. “You’re shifting the tax burden [to businesses], and that’s what you want to do,” says Dave Ferguson, a trustee for Plain Township (which includes parts of New Albany).

“You want to take some of the pressure off the schools and not develop with more housing necessarily, but more with businesses that can provide the tax base to generate and support our community.”

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In the early days, however, few anticipated the ultimate size and scale of the business park. “I don’t think any of us knew at the time that New Albany would expand and grow to what it is today, including the business park,” says Ebbing, who adds that city leaders initially anticipated 200 acres for the park, with the room to expand to 1,000 acres.

In 1998, Discover Financial Services became the first outside company to join the New Albany International Business Park, which, at that point, was more dream than reality. “The story goes that our development team drove the team from Discover in a bus out to a cornfield and said, ‘Here’s where we’re going to suggest that you move, and here’s what it could look like—you’re going to have to buy into the vision,’ ” Spalding remembers. “And, thankfully, they did.”

Soon thereafter, Discover was joined by the insurance company Aetna. “We had to do $8 million worth of infrastructure

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for that,” says New Albany City Council Member Colleen Briscoe. “Luckily, we were able to work it so that we would pay the infrastructure out of the revenues from the business campus, and that’s why we were able to do it.”

Yet city leaders quickly recognized the need to diversify the companies represented in the business park.

“From this incremental start, we realized early on that it wasn’t prudent, from a long-term perspective, to be heavily

Market Square

focused in one area,” Stefanov says. “Then you’re subject to economic downturns and changes in markets, so we intentionally wanted to position ourselves to take advantage of other opportunities as they came along.” Added to the mix were retailers including Ascena Retail Group (then Tween Brands) and Abercrombie & Fitch Co., which opened a 500-acre campus in the business park in 2001.

“It gives us the ability to have essentially all of our corporate functions here in one

Jeanne B. McCoy Community Center for the Arts

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Proximity to multiuse trails and several highways are boons for companies that call the business park home.

location,” says John Gabrielli, chief human resources officer at Abercrombie & Fitch Co. “Other retailers would have their creative types or their designers in another part of the country—New York, maybe California. We have all of ours here.”

Along the way, infrastructure investments transformed those newly converted cornfields, leading more and more companies to see the park as an ideal place to do business.

When AEP set up shop in New Albany, Ebbing says, the city was “able to leverage that relationship to not only have multiple redundant power sources coming to New Albany, but also put the backbone infrastructure in for the technology—the fiber.”

Today, 96 strands of dark fiber run throughout the International Business Park—a feature that is critical in attracting data centers (like those operated by

“I don’t think any of us knew at the time that New Albany would expand and grow to what it is today, including the business park.”

Bill Ebbing President, The New Albany Company

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Facebook or Google), as well as other companies not necessarily associated with the tech industry. “We found out that just about every company that’s out there considers themselves a technology company,” Ebbing says. “It’s not just the Googles of the world, but Discover Card, certainly, and Abercrombie & Fitch. They can’t do what they do today without being connected across the country and the world.”

Even as city leaders aim to deliver the world to such companies, they seek to retain the homey flavor that sets New Albany apart. “When Discover made the commitment to come to New Albany, we were approximately 3,000 residents,” Stefanov says. “We were a village at that time, and we really had this small-town feel. And we’ve gone to great lengths to try to maintain that.” Today, the city is home to more than 10,000 residents.

As an example of the advantages of pairing big business with a small community, Stefanov points to the accessibility

The business park’s clients also support the hospitality and dining industries in New Albany.

of local officials. “If you are a business in New Albany and you have a concern, you can call the city manager, you can call the development director, you can call the mayor,” he says, “and you’re going to get somebody on the other end of the line.”

In 2012, Axium Plastics opened a threeplant facility totaling 700,000 square feet in a portion of the business park devoted to beauty and personal care. “The city office was bustling with activity and was run as efficiently as a private organization,” says Paul Judge, who manages the com-

pany’s operations and business development. “They were proactive and guided us step-by-step at the time of site selection, permits and plan approvals, zoning. …

The typical red-tape bureaucracy you normally see in a city [or] local government office was missing in New Albany.”

City leaders describe a mutually rewarding relationship between the city and the International Business Park: If the business park helps support the city, the city­—and all it has to offer—helps keep it well-stocked with companies.

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Hudson 29 “You obviously can’t do that without focusing on the important details, like having great schools, a vibrant urban core,” Ebbing says. “Having the right kind of roadway system in place, parks, open space, walking trails [really matters].”

For example, the Jeanne B. McCoy Center for the Arts—the performing venue for the New Albany Symphony Orchestra, as well as numerous touring shows, musicians and speakers—is utilized by resident and non-resident employees alike. “That’s a great example of the importance of having these community amenities that not only attract the residents living here but also the employees working here,” Ebbing says.

Workers in the business park also help sustain retail establishments in New Albany, some of which would be unlikely to survive without the park’s daily influx of

“If you are a business in New Albany and you have a concern, you can call the ... mayor, and you’re going to get somebody on the other end of the line.”

Joseph Stefanov City manager, city of New Albany / Suburban Growth l ColumbusCEO

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employees. “When you look at the population during the workday in the New Albany area versus during the nighttime, it’s drastically different,” Ferguson says. “You can’t have all these hotels and restaurants and other types of support organizations without that type of growth, and it’s been really successful.”

Visual and design consistency between residential and commercial areas also is considered to be a top priority.

“I think you experience that same level of quality and that same level of detailing, whether you’re in the business park or in a neighborhood or in the Village Center,” says deputy director of community development Adrienne Joly, who points to the prevalence—in neighborhoods and the International Business Park—of “our iconic horse fencing, really beautiful street trees and landscaping in public spaces.”

As a comparison, Spalding invokes the example of Walt Disney, who sought for uniformity between Disney World

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Architectural standards at the business park reflect New Albany’s residential aesthetic. and the area that surrounds the famous amusement park. “He bought up sufficient enough land that he could control the environment well beyond the parks,” the mayor says. “We had that opportunity here, where there was enough land assembled that you could really master-plan to a greater extent—not only the environment where the residential was, but beyond that.”

Indeed, city leaders have been choosy in deciding which companies to partner

with. “We have had businesses that have come to us that … basically have been shopping for incentives,” Stefanov says.

“We want companies that are going to put down roots and become a critical member of the community.”

A willingness for a company to become involved in the community is “one of the points we look at when we consider any tax incentives that we might give them,” Briscoe says. “They have interns from the school, they do charitable work, they

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make donations, they support the activities of the community.”

Abercrombie & Fitch Co., which hosts its annual A&F Challenge fundraiser on its business park campus, embeds itself in the city in a variety of ways beyond its signature philanthropic event. “We support the McCoy Center; we support an Independence Day parade; we support Healthy New Albany,” Gabrielli says.

The city has been successful in not only drawing companies to its business park, but getting them to stay and grow: Several of the earliest companies to join the park have expanded their operations on-site.

“After [Discover] located here in 1998, they invested and built a data center here later,” Joly says. “Aetna has expanded;

“I think you experience that same level of detailing, whether you’re in the business park or in a neighborhood or in the Village Center.”

Adrienne Joly Deputy director of community development, city of New Albany

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AEP has expanded just within the last several years, going from about 500 employees to 1,300 employees here soon.”

To avoid overloading the New AlbanyPlain Local School District, city leaders long ago slowed residential growth, but the business park still has plenty of room for expansion—more than 1,100 acres of developable greenfield sites. “I see it all developing,” Briscoe says. “I don’t know that we’ll grow in acreage very much more, at least not in the foreseeable future, but I think that it will not be a terribly long time until you see most of those sites developed.”

For its part, VanTrust Real Estate is betting big on the business park: Later this year, the company will complete a 300,000-square-foot warehouse distribution center aiming to sign up tenants in the light-industrial arena. “It’s designed to be as flexible as possible to appeal to as many different types of companies as possible,” says VanTrust’s executive vice president, Andrew Weeks. “It could be anything from companies that are supplying L Brands or other New Albany-based companies, or it could be a company that has no tie to New Albany.”

For VanTrust, however, the choice to place the center in the New Albany International Business Park was not a difficult one. “We feel there’s already a good story that’s been told there that’s attracted companies,” says Weeks, who echoes many of the city leaders’ sentiments when speaking about New Albany’s appeal. “We think that the city has done a great job with their master planning and with all the infrastructure that’s been placed in service in New Albany.”

Ebbing sees the city remaining committed to high-tech companies. “We have the opportunity to double the amount of technology companies we have in the park today,” he says. “I see that being an ongoing opportunity for us.” He also sees opportunities to add more corporate office space—and, this being New Albany, the proposed site is not your ordinary, run-ofthe-mill vacant lot.

“You might remember the Winding Hollow Golf Course,” Ebbing says. “That has now been folded into the International Business Park and is prime ground for expansion of office.”

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Cultivating a WellRounded Community

Arts, culture, fitness, retail—amenities abound as New Albany evolves.

by Nancy Byron Photo by Lisa Hinson

N

ew Albany is no longer just a plucky little village in the midst of a wideopen swath of Ohio farmland. This city of more than 10,000 residents now is home to its own symphony orchestra, an annual speaker series that draws national and international orators, the world headquarters of retailer Abercrombie & Fitch Co. and the largest walking-only race in North America. And those are just the highlights.

Georgian-style homes are found throughout the community.

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“I’ve lived here since 1993 and when I came here, there was very little,” says New Albany City Council Member Mike Durik. “Now I can walk to coffee shops, restaurants, retail shops, parks, walking trails—and I’m three blocks away from a major grocery store.”

Resident and business owner Wil Hollands has noticed the shift, too.

“New Albany has a small-town feel, but it’s really very urban,” says Hollands, who bought and flipped four houses in the city in the past 12 years and now is opening a franchise of Whit’s Frozen Custard there with his partner, Jason George Hollands.

“What’s so good about New Albany is it just has everything you need right there,” he says. “You can live there, you can work there, you can eat there, you can entertain there. The school system is fantastic. It’s a beautiful place to live. It’s in the heart of the Columbus area, so you can be Downtown or anywhere else in minutes. It’s almost the perfect American community.”

Healthy Development One of the big catalysts for growth in the center of town, Durik says, was the Philip Heit Center for Healthy New Albany, a 54,000-square-foot communityuse facility that opened in 2015 on Main Street, adjacent to Market Square.

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Healthy living and the arts are two key community tenets.

“Everything is centered around Market Square,” Hollands says, which is why he chose a storefront in that area for Whit’s.

“Kids go there after school, friends meet each other there, the library is there, the Farmers Market is there. It’s a natural meeting spot.”

The Heit Center spurred another 75,000 square feet of shops, restaurants and office space along nearby Market and Main streets, almost doubling the town’s retail nucleus.

“All that commercial development occurred after we began construction of the Heit Center,” says Scott McAfee, chief communications and marketing officer for New Albany.

The Heit Center itself also is bustling.

The building contains distinct spaces for nearly every conceivable health-related activity, from swimming pools and cooking demonstration kitchens to an outdoor patio and X-ray rooms.

“We have workshops on Urban Zen, yoga, aromatherapy, cancer, diabetes, arthritis, heart health,” says executive ColumbusCEO l

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director and founder Philip Heit, who also is an emeritus professor of health at Ohio State University. “We have programs for kids, programs for seniors, programs for schools. We want to focus on prevention and make New Albany a model of health for the country.”

Heit also is the founder of the New Albany Walking Club, which gathers at the Heit Center every Sunday at 7:30 a.m. to set out on treks of various lengths along the city’s walking paths before reconvening at the Center for coffee, food and fellowship.

“We’re out there 52 weeks a year,” he says, noting the group has roughly 100 active walkers on its roster. “There’s a camaraderie that’s formed by walking.”

To that end, Heit—a former marathon runner whose aching knees pushed him to try power walking—also was instrumental in starting the nationally acclaimed New Albany Walking Classic 15 years ago.

“I was involved in the early days of the New York Marathon … and I was part of the group that helped start the Columbus Marathon,” he says. “So I thought, if more people walk than run, why isn’t there an event that’s equivalent for walkers?”

The inaugural Walking Classic drew 900 participants. The second nearly doubled in size to 1,700. By year three, or-

ganizers had to cap registration at 3,000, and it has sold out every year since.

“Only 15 percent of the participants live in New Albany. The rest come from all over the country,” Heit says. “The Walking Classic was never just about the walking.

It was about keeping people healthy.”

Paths of Progress With more than 45 miles of leisure paths in New Albany—and more in the works—residents have plenty of opportunities to get or stay healthy, as well as travel easily around town without a car.

“People want to be more centric in where they live these days,” Durik says.

“You can ride your bike just about everywhere here.”

The one exception—over and around Rose Run Creek, the defining natural feature winding through New Albany’s Village Center—is being addressed by the development of Rose Run Park. This park, scheduled to open in late 2019, will provide a long-anticipated connection between Market Square and the New Albany-Plain Local School District’s learning campus.

One main feature of the park will be the Charleen and Charles Hinson Amphithe-

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“It will be the center of activities during the warm-weather months,” says Craig Mohre, president of the New Albany Community Foundation, which is leading the amphitheater project.

“I think its impact will be similar to what the McCoy Center for the Arts had

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Photo by Teresa Halpern

A rendering of Rose Run Park

when it opened,” Mohre says. “When we first conceptualized that, people thought it wouldn’t get used, but now it’s booked a solid year in advance.”

Mohre lists dozens of potential uses for the amphitheater, including performances by the New Albany Symphony Orchestra, the community band and chorus, dance and theater groups, school music programs and citywide events.

“I think we can also feature different Central Ohio arts groups, whether theater, dance or music,” he adds. “I would love to partner with Otterbein for theater or Dennison, BalletMet, ProMusica. I suspect we’ll fill up a season pretty quickly.”

Rose Run Park also will include walking paths, a pedestrian bridge, a civic green for large events and the first half-mile of what will eventually become a 5-mile protected bike lane to connect New Albany’s leisure trails.

“We have a lot of riders here because of our proximity to the countryside,” says Durik.

Honor Ride Ohio, benefiting wounded veterans, and Pelotonia, the massive bike ride to raise funds for cancer research at the Ohio State University Comprehensive Cancer Center – James Cancer Hospital and Solove Research Institute, also draw thousands of cyclists to and through the city each year.

“Pelotonia ends [four of] its ride[s]

“We all work together. We don’t compete with each other.

That’s the beauty of this city.”

Philip Heit Founder/executive director, Philip Heit Center for Healthy New Albany

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The Founders Day Parade

Participants pose during the ThanksForGiving run/walk. here,” he says. “It’s a very big community event.” Two more routes begin in New Albany, and several more course through the city.

More to Enjoy Mohre hints that New Albany’s widely acclaimed Jefferson Series lectures could make use of the Hinson Amphitheater at some point. In its seventh year, this series has drawn such notable speakers as actresses Glenn Close and Mariel Hemingway; the late astronaut-turnedU.S. Senator John Glenn; media hosts Chris Matthews, Fareed Zakaria and Dr. Sanjay Gupta; and former CIA directors David Petraeus and Gen. Michael Hayden, just to name a few. This year, two former secretaries of state—Gen. Colin Powell and Madeleine Albright—will highlight the speaker panel.

“Every year it gets stronger,” Mohre says. “They all sell out, and there’s a waiting list.”

High school students from throughout Central Ohio also benefit from the series; the Foundation arranges for upwards of 800 students to attend a separate forum with the guest speakers.

“The format for those is usually a little different because the speaker may have just 15 minutes of remarks and the rest is Q-and-A,” Mohre says. “The students really drive the discussion.”

The series spun off from Remarkable Evening, a fundraiser the Foundation first held in 2002 at the home of Les and Abigail Wexner to benefit New Albany’s public library.

“The goal was $1 million, and we raised $1.2 million,” Mohre says. “It was a big success. We’ve done the event [annually] ever since, and the Wexners have been kind enough to open their home for it and underwrite the speaker.”

Thanks to another generous New Albany couple, Barbara and Phil Derrow, the New Albany Center for Civil Discourse and Debate began presenting an additional forum last year intended to address hot-

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Photo rendering courtesy city of New Albany

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button topics in a civilized manner.

“We will present two sides of an issue in a civil, respectful kind of way,” Mohre explains. “You can disagree, but you can still learn from and be respectful to one another.”

Having residents step up to start or support community-enhancing events like these is par for the course in New Albany, many say.

“We’re small enough that residents can help shape their community by getting involved,” Mohre says. “The community garden, Safety Town, the farmers market—a lot of those started when residents said they wanted that and the city said, ‘How can we help you be successful?’ I hope we never lose that.”

“It’s a very welcoming community, and people get so engaged in the programs here,” Durik adds. “Whether it’s the Walking Classic or the food bank or the farmers market—all of these things are done with volunteers. The involvement of everyone in the community makes those things happen.”

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A half-dozen other community events—Taste of New Albany, Springfest, Independence Day, the A&F Challenge music festival/fundraiser, the ThanksForGiving 4-miler run/walk, Founders Day in May—also bring residents together throughout the year.

“We have a major parade for Founders Day that goes through the center of town,” Durik says. “We really want to recognize and celebrate the founding of New Albany.

There’s a lot of history here.”

The A&F Challenge is another big draw that raises more than $3 million annually for the SeriousFun Children’s Network.

“It’s a big party for a wonderful cause,” McAfee says. “Abercrombie & Fitch Co. gives back through programs that change lives.”

“There’s certainly a culture of giving here that I don’t see in every other community,” Mohre says. “It’s not just the residents, either, but the companies.

They support different things happening in the community.”

Wil Hollands says he plans to sponsor some local events at Whit’s in the future, but for now, his franchise is taking a different approach to community involvement: incorporating other local, and even home-based, businesses into his shop’s offerings.

“We’re going to partner with [Golden Pineapple Hospitality, owned by] a resident who makes gluten-free products,” he says. “There’s another resident who [owns American Nut Co.; they do] beautiful roasted nuts, and we’ll carry those in our store as well. We will also have products from Just Pies, with whole pies in a pie case, but also serving a slice of pie à la mode with fresh custard, and even incorporating some of the pie flavors into some of our products.”

“We all work together,” Heit says. “We don’t compete with each other. That’s the beauty of this city.”

“A lot of people see the white horsefencing, the country club and golf course, but what really sets us apart is the people,” Durik adds. “You can put in a lot of houses, you can put up a lot of buildings, but it’s the people that make it a community.”

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Dialogue for Doers

How New Albany’s pillar of lifelong learning creates space for residents to thrive.

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ince the initial stages of its master planning, New Albany has focused on four pillars: lifelong learning, arts and culture, health and wellness, and environmental sustainability. The community’s emphasis on the first has fostered a standout culture of innovation and growth.

From the nationally acclaimed Jefferson Series, which introduces students and adults to renowned speakers, to the student-organized TEDxNewAlbany, to educational opportunities designed for senior citizens at the Philip Heit Center for Healthy New Albany, the community is focused on disseminating knowledge at every age and stage of life.

“I would go back to Ralph Johnson,”

says Craig Mohre, president of the New Albany Community Foundation, which organizes the Jefferson Series. “Ralph was our superintendent in the ’90s and early 2000s, and he was kind of a transformational figure for New Albany. He’s the one that really advanced the notion that learning is not just during school years; it’s a lifelong endeavor.”

Johnson was the architect for the New Albany-Plain Local School District’s 200-acre Learning Community Campus.

There, all of the district’s facilities are consolidated into a collegiate-esque hub of knowledge. Johnson also strived to improve the district’s standing, taking it from one of Franklin County’s lowest-performing academic programs to one of the highest-rated districts in the state upon

his retirement in 2005.

But, as Johnson and leadership in New Albany emphasize, an impressive K-12 program is just the beginning.

Building a Foundation For many young professionals, education is not top-of-mind. Fresh out of college and ready to start building a career, these 20- and 30-somethings may be reluctant to dive back into anything resembling a classroom.

Unless they’re members of New Albany Young Professionals.

“The biggest thing is that we want to connect, learn and serve,” says NAYP president Alexandra Reese. “We have our

Actress Glenn Close speaks to students during a Jefferson Series Student Lecture.

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ELITE acronym—Engage, Lead, Impact, Transform and Excel. But I think the way we really capture those is by connecting young professionals to other professionals, engaging with the community and providing service and professional development opportunities.”

Reese points to a number of ways that the 250-member organization achieves this mission. The organization’s Mastering Adulting conference in 2018 is one such example. There, young professionals connected with one another and learned about topics including networking, personal branding and more.

“We’re putting more planning into it this year so that we can have an even bigger one next year,” Reese notes. “We really want to incorporate different things, from ‘how do you speak to people with different pronouns … and how to use that in your workplace’ to ‘how to change a tire.’

We really want to equip young professionals with [the knowledge] to do different, diverse things that people just aren’t able to go out and teach themselves.”

Also new last year was Bagels with the Bosses, a program that’s continued this year in which CEOs of local companies such as Abercrombie & Fitch Co., Exhibitpro and more join young professionals over coffee and bagels.

“It’s a very intimate setting. I think we had maybe 20, 25 people at each one [last year], and it was really so that we could have a conversation with the leader

“We really want to equip young professionals with [the knowledge] to do different, diverse things that people just aren’t able to go out and teach themselves.”

Alexandra Reese President, New Albany Young Professionals

of the organization,” says Reese. “Afterward, we would tour the facilities so we could get to learn about the business as well.” This year’s three-session series kicked off in August with Ken Benvenuto of TeamDynamix.

Supporting all of these efforts is the New Albany Chamber of Commerce; Reese says that executive director Cherie Nelson has been a wonderful ally.

“She’s constantly building relationships in the community, so as soon as we say we want to do some sort of event, she’s right there to be our cheerleader,” Reese says.

“She’s really good at bringing in people who are excited to [collaborate].”

Continued Growth Personal and professional development shouldn’t end as you age out of the YP demographic, and in New Albany, they certainly don’t. The Chamber of Commerce offers a multitude of learning experiences designed to benefit all ages.

For the mid- or late-career professional, there’s Leadership New Albany, says Nelson. The eight-month program, now in its second year, begins with a full-day retreat. Thereafter, participants attend one half-day session per month, each with a specific focus ranging from the city’s master planning and economic development to service, education and entrepreneurship.

Additionally, one hour of each session is devoted to Focus 3’s Lead Now leadership training.

“Part of the benefit of a program like this is not just what you learn— although that’s pretty huge—but it’s also connecting with your class,” says Nelson. “And that can be life-changing, to make those connections.” To support the intimacy that fosters those types of connections, she adds, each cohort is limited to 25 participants.

On a larger scale, the Chamber’s C-Suite Speaker Series luncheons bring CEOs, CFOs, COOs and other C-suite executives from top Central Ohio companies to engage with the New Albany business community, Nelson says.

“We try to seek out really interesting, provocative, compelling speakers that [attendees] can learn something from,” Nelson explains. Past speakers have included restaurateur Cameron Mitchell, White Castle president and CEO Lisa Ingram, and Columbus Partnership president and CEO Alex Fischer.

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The Jefferson Series’ national security panel, moderated by Dr. Fareed Zakaria, featured several prominent U.S. security experts.

“Usually there’s anywhere from 70 to 90 people,” all New Albany Chamber members, in attendance, Nelson says. “We’ve gotten away a bit from the ‘speaker at a podium’ thing and more to a fireside chat format, and that seems to be really popular.”

Also popular are a host of professional and personal development events at Innovate New Albany, a hub for innovators and entrepreneurs in the city. Branded

as TIGER events—the acronym standing for Technology, Innovation, Growth, Entrepreneurship and Responsibility— the events tend to focus on tech topics, says Innovate New Albany publicist and recruiter Neil Collins.

The events started four years ago with TIGER Talks, says Collins; while the program had a slow start, it’s evolved into a popular trio of events. Each event—TIGER Talks, TIGER Tales and TIGER Workshops—focuses on “a topic that’s for the modern business economy, the innovation economy,” says Collins.

“It has to connect to one of those five [TIGER elements]. Fortunately, a lot of them connect to three or four of them,

Photo by James DeCamp

Left to right, Pelotonia president Doug Ulman, Dr. Sanjay Gupta, Jennifer Spalding and Mayor Sloan Spalding

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so that’s cool when it happens.”

Collins aims to schedule at least three TIGER events each month. Talks take a lecture approach, inviting a subject matter expert to give a one-hour presentation with practical insights, best practices and predictions over a Friday lunch.

The Tales are more story-based, as an entrepreneur shares personal anecdotes of the trials and errors that led to their success, also over lunch on Fridays. The final component, TIGER Workshops, are comprehensive, hands-on training sessions for valuable business tools, held Wednesday mornings.

On tap for the fall, Collins says, are Eleventh Candle Co. owner Amber Runyon, who will present a TIGER Tale on Sept. 6, and a TIGER Talk from Lindsay Karas Stencel of NCT Ventures on Oct. 18.

“I think we’ll pack the house for that one,” Collins says. “When you think of [venture capitalism], you think of older men—and she’s a young woman with lots of energy, and she brings different things to the party than most people in the venture capital world.”

Advanced Education The familiar adage about old dogs and new tricks means nothing in New Albany, where learning opportunities abound well into residents’ golden years.

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Nationwide Children’s is in New Albany.

To request an appointment with Nationwide Children’s Hospital at the Heit Center, call (614) 722-6200 or visit NationwideChildrens.org/New-Albany.

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The expertise of Nationwide Children’s Hospital can be found right nearby at the Philip Heit Center for Healthy New Albany. Our pediatric and adolescent specialists deliver a range of outpatient services for kids and teens at this state-of-the-art facility, including:

Philip Heit Center for Healthy New Albany 150 W. Main St., New Albany, OH 43054

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At the Philip Heit Center for Healthy New Albany, a city-funded program called Studio 55 focuses specifically on seniors.

“We’ll have tai chi, or we’ll have chair yoga, or we’ll have meditation, or we’ll have lectures on different health topics,” says Philip Heit, the center’s namesake, executive director and founder. “It’s all about learning. It’s all about being given the skills that you could use throughout the life cycle.”

The Center’s integrated wellness program offers a range of modalities for healthful living. Participatory classes such as Urban Zen and aromatherapy are popular, as are more educational lectures and programs on such topics as heart health, arthritis and more.

“So for example, we’ll have the Ross Heart Hospital at Ohio State University come down,” Heit says, “while our chef prepares a heart-healthy meal [in the demonstration kitchen], which we then distribute to everyone in the audience. …

Gene Smith and Renee Shumate at the New Albany Chamber’s C-Suite Luncheon We have dietitians talking about kinds of foods to eat to promote heart health and to answer questions from the audience.”

The demonstration kitchen, called the M/I Homes SmartStyle Kitchen for the benefactor that made it possible, features overhead cameras that allow audience members to watch the chef’s actions on a projector, so no detail is missed.

“You name the topic, and we have a program for it,” Heit says. “We’re constantly having people exposed to healthful

ways to learn and to practice. … It doesn’t matter what age you are.”

Another vital lesson for seniors is how to safely navigate the digital world, which is why New Albany Young Professionals organized Tutor A Boomer. The service project at the Wesley Woods at New Albany senior living facility featured a presentation on technology from staff at New Albany-based Buckeye Interactive and one-on-one lessons between residents and NAYP volunteers. Reese calls

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the event one of her favorites.

“We as young professionals were able to partner up with one of them and really just walk them through how to use their smartphones and tablets,” Reese explains.

“It was a great experience. They enjoyed it. No one got frustrated. … All they needed was that little bit of time, and they’re already safer on the internet.”

Coming Together New Albany Young Professionals’ cross-generational volunteerism extends in the other direction, as well, with the group’s early November event at LifeTown Columbus.

Located in the Lori Schottenstein Chabad Center in New Albany, LifeTown is an indoor, simulated city where youth with disabilities can practice social and life skills. Volunteers—in this case, NAYP members—role-play as bankers, retail store clerks, medical center staff and more to help participants learn basic life tasks and financial literacy skills.

This type of collaborative alignment of various educational opportunities may seem remarkable, but partnership and

multigenerational learning opportunities are par for the course in New Albany.

“It’s a really engaged community, and a community of action,” says Jack Kessler, co-founder and chairman of The New Albany Company. “I think the leadership has been there to point in that direction,

“We try to seek out really interesting, provocative, compelling speakers that [attendees] can learn something from.”

Cherie Nelson Executive director, New Albany Chamber of Commerce

but people that live here … have bought into the [idea] and endorse it and embrace it and live the life.”

Take, for example, TEDxNewAlbany— an independently organized TED event that’s run entirely by high school students.

It began in 2014 as a small gathering of students in New Albany High School’s mini-theater, but has since blossomed into a well-attended community event at the McCoy Center for the Arts.

Co-executive director Bilan Yakoub, a senior at NAHS, says about 500 guests showed up for this year’s event, which featured 10 Central Ohio speakers ranging from high school student Naomi Patel and Palestinian American lawyer Jana Al-Akhras to nonprofit leader Nellie Corriveau and Yakoub’s father, Abdi Farah, who traveled to America as a refugee and now works as a senior policy adviser for the U.S. Department of Homeland Security.

Yakoub, who’s in her second year of co-directing the event, says it offers something for all ages and interests.

“TEDxNewAlbany supports that lifelong [learning] through the wide range of perspectives from the people we have giving the talks,” she says. “It’s people who

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Doris Kearns Goodwin with New Albany students

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are at different stages of their lives trying to share information, what they’ve gone through to help other people move forth and inspire [them].”

Perhaps the biggest cross-generational learning event, and the city’s signature speaker series, is The Jefferson Series.

“One of our missions is to promote lifelong learning and education, so we decided, let’s launch a lecture series,” says Craig Mohre, president of the New Albany Community Foundation, which organizes the series. “We had an Ohio State graduate student do some benchmarking for us, and we believe it’s one of the top 10 lecture series in the

“One of our missions is to promote lifelong learning and education, so we decided, let’s launch a lecture series.”

Craig Mohre President, New Albany Community Foundation

country … [based on] the caliber of the speakers we’re bringing in.”

Past speakers have ranged from actress Glenn Close and journalist Elizabeth Vargas to CNN correspondent and neurosurgeon Sanjay Gupta and Gen. Michael Hayden, former director of the CIA and National Security Agency. On tap this year are former secretaries of state Madeline Albright and Gen. Colin Powell, who will sit with CNN host Fareed Zakaria on a panel about China, and Olympic gold medalist and mental health advocate Michael Phelps, among others.

While The Jefferson Series is accessible to the public at large, the New Albany Community Foundation takes the concept a step further with its companion student lecture series, which invites the speakers to participate in a free, studentexclusive engagement.

“We invite schools from all over Central Ohio—inner-city, suburban, rural, public, private,” says Mohre. “It’s not unusual for us to have over 20 schools represented at a lecture.” The program donates books authored by the speaker in advance to familiarize attendees with the subject matter and even offers transportation for schools who may struggle to get students to the event.

In many ways, the Jefferson Series encapsulates the city of New Albany’s fervent dedication to making lifelong learning accessible to all.

“We can provide a platform for community dialogues, lifelong learning and the open exchange of ideas,” Mohre says.

“Part of community-building is the shared experience—residents coming together to share in experiencing a lecture or a concert, and that’s what we like to facilitate. It helps build community bonds.”

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Photograph by Peter Aaron

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Meet Me in New Albany A look at some of the city’s best corporate meeting spaces

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Planning for the Future New Albany updates its five-year strategic plan.

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By Rebecca Walters

ometimes even the best-laid plans fall short. But when it comes to strategic planning, New Albany officials are confident they have come up with the right formula for controlled, sustainable growth that benefits both residents and businesses alike.

“New Albany has a strong history of strategic planning, dating back to 1998,” says Adrienne Joly, deputy director of community development for New Albany.

“Because we’ve grown so quickly, it’s im-

portant to check in every five or so years.”

Because New Albany has just recently begun working in earnest on its next five-year strategic plan, called Engage New Albany, city officials say it’s too soon to say what exactly will make the Top 10 list in terms of initiatives, projects and programs.

However, the city will adhere to its established four pillars—lifelong learning, arts and culture, health and wellness, and environmental sustainability—to ensure each is reflected in any initia-

tives moving forward, says New Albany Mayor Sloan Spalding.

One of the key ingredients in New Albany’s recipe for success has been, and continues to be, gathering input and insight from community members.

“This year’s outreach is even more robust than in years past,” says Stephen Mayer, development services manager for the city. It will consist of a total of three public workshops, the first of which was held in late July. In addition, information will be collected and disseminated at

Careful planning allows for a Main Street that’s both vibrant and cohesive.

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“Engaging the community empowers everyone and gives them ownership over the future of New Albany.“ Sloan Spalding Mayor of New Albany

Photo by Lisa Hinson

Amenities like multiuse paths and a farmers market are key priorities.

Photo by Jeff Krugh

public events and neighborhood gatherings, as well as through social media and the city’s website.

“Community outreach, engagement and feedback will help drive the strategic plan,” says councilmember Marlene Brisk, who has been a resident for 15 years.

Spalding echoes those sentiments: “Engaging the community empowers everyone and gives them ownership over the future of New Albany. We’ll listen to as many comments as we can, and then MKSK will help us instill a clear path to see what we’ll adopt, set realistic expectations and make sure we have the resources to fund initiatives.”

MKSK is a landscape architecture and urban design planner that has been working with New Albany and its strategic planning since 1998.

“The biggest tug-of-war is providing amenities that residents want and maintaining the small-town feel that they love,” Brisk says.

For example, one school campus serves the entire community—and city officials want to keep it that way.

“We want to maintain one school campus, so that we don’t have a divided community,” Spalding says.

New Albany’s Village Center is another example of how New Albany is constantly striving to find balance, according to Spalding and city council members. Designed as a gathering place with walkable streets, civic attractions, restaurants, public parks and the Rose Run Corridor Greenway, the Village Center is a hub of activity.

With that activity comes traffic congestion and infrastructure challenges. But the city has learned from those challenges, Spalding says, and it will employ the

knowledge it has gained in future planning.

City officials have identified four “areas of consideration” they want to address as part of Engage New Albany. They include: • Land use: planning uses, density and form • Thoroughfare/transportation: identifying areas of concern and addressing future growth to mitigate congestion and accommodate multiple modes • Focused site planning: identifying areas for future growth and developing specific plans to encourage appropriate uses • Sustainability: measuring success and developing effective initiatives to achieve continued progress “Slow, sustainable growth is the goal over the next 10 years,” says Spalding, who estimates New Albany’s population will be about 13,000 at full residential

build-out over the next decade, compared to around 10,700 today.

“One of the great things about New Albany is that there is an appetite for sustainability from both residents and businesses,” adds New Albany City Council Member Kasey Kist.

The city has 45 miles of leisure paths and trails for walking and biking, has installed LED street lights and designated bike lanes on several streets, and has partnered with COTA to offer SmartRide, a “last mile” shuttle to get riders from the last bus stop to area businesses.

“New Albany is an aspirational place to live,” continues Kist, a resident of 15 years. “We’ve done good things in the past and want to do even more. The goal is to go above and beyond to preserve that balance and maintain a rural feel.”

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Why New Albany?

On July 16, New Albany Chamber of Commerce executive director Cherie Nelson moderated a panel of city leaders. The panel explored the idea of “Why New Albany?”—that is, what makes the city such a desirable location for businesses and residents alike. Read an abridged version of their conversation below.

Can you share your company’s selection process and what brought you to New Albany?

Andrew Alexander: Red Roof has 700 properties and is now a global business, so it was very important for us to have accessibility to the airport and increased visibility for our brand. New Albany met both of those needs. We’ve been here for a year and have heard nothing but

great feedback from the employees. Our location along the expressway has also put us more in the consciousness of the community. It’s been fulfilling for our team to be able to take advantage of all of the amenities here in New Albany.

Park] presented a unique opportunity to be located in a revolutionary-type supply chain where all the suppliers are in close proximity and can respond very quickly to our customers’ needs. That was a big attraction for our company.

Ian Kalinosky: KDC is a manufacturer of soaps and fragrances. In 2010 we were looking to expand, and the beauty park [at the New Albany International Business

Lori Miller: We began our search in 2011. We needed a place to develop an exhibit design center for our customers, as well as space for our growing team

Cherie Nelson (foreground) moderates the panel with local business and government leaders at Red Roof’s New Albany headquarters.

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and fabrication warehouse. New Albany wasn’t on our radar initially, but working with The New Albany Company and the city of New Albany and understanding their vision for the [business] park got us excited and made it easy for us to make the decision to locate there.

Photo by Lisa Hinson

Mayor, is that consistent with the feedback that your economic development team hears from companies located here?

Sloan Spalding: Absolutely. Andrew, Ian and Lori bring up three important aspects of why businesses choose New Albany: opportunity for growth, geography and visibility. New Albany is uniquely placed for growth opportunity, being on the northeast side of [Central Ohio], close to the airport.

New Albany is a very unique environment. We have a developer who has put a lot of resources together to create lasting value; businesses have an opportunity to locate and expand; and we have a forward-looking city council and staff committed to putting infrastructure in place prospectively. We like to say that we can move at the speed of business, and it’s true.

We talk a lot about collaboration in New Albany. What has been your experience with collaboration, either when your company moved here or as it evolves here?

AA: It’s really nice to be a part of a community that is so welcoming and collaborative. No sooner did we arrive in New Albany than our friends at Bob Evans

Panel Participants

Andrew Alexander President, Red Roof

Ian Kalinosky

President of Specialty Retail KDC/One

Lori Miller

CEO, Exhibitpro

Sloan Spalding Mayor of New Albany

Left to right: Ian Kalinosky, Lori Miller, Andrew Alexander, Cherie Nelson and Sloan Spalding approached us, and we’ve already entered into some test projects with them at our hotels. And that is just a testament to the fact that the businesses in this community are looking to work with each other.

Workforce is one of the most important parts of any company.

Can you speak to the quality and quantity of your workforce now, as well as what you see for the future?

IK: KDC now has 13 plants in three countries, and with the thriving economy, hiring and retaining employees is critical everywhere. I think the difference here in New Albany is that KDC has been able to create a really strong core of leaders within our business. Our decision to reinvest and expand here in 2015 was largely based on the strength of our leadership core and our team of employees.

LM: We have almost doubled our workforce since coming to New Albany.

We have a very diverse base of employees, from true craftsmen who build exhibits to warehouse employees, designers and customer service representatives. We’re very proud of our top-notch team.

What is the long-range strategy for data centers—why they’re great, why we love them and want them, and why they choose New Albany?

SS: The relationship we were able to cultivate with Facebook over a number of years led to them coming

to our community. We have a unique environment where we have redundant electricity, redundant fiber optic capability, a great partner in AEP, plentiful water, plentiful land, and luckily we are in a geographic location where there are not a lot of natural disasters. Those factors create an environment where data centers want to [locate], and we’re going to see additional growth in that area. One of the great things about data centers is they don’t have a great deal of employees, so the amount of service and traffic is reduced. At the same time, we also have a unique financial arrangement with the data centers that helps support our community and schools through revenue generation.

Can you comment on your confidence in the value of your company’s investment in New Albany, and how the master planning factors into that?

AA: When we’re recruiting top-level talent, we have confidence, because we know that we can bring them to this community—and the opportunities for them to raise their family near where they’re working is a huge plus. It can help any business that’s located here get the right talent, even if that talent has to move from a different location. You would think it’s a tough sell from either coast; it’s not as tough as you think, when they come see the affordability and the pleasant environment of the Midwest. We’ve had some great success in getting talent to come to Columbus, primarily because of New Albany and what it has to offer.

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Great Minds

New Albany is a hub for innovators and entrepreneurs.

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By Brandon Heath and Nicholas Youngblood

wide variety of businesses, from international retailers to smalltime startups, have decided to call New Albany home, and for good reason. The city is carefully planned, with input from local residents and business leaders, to ensure that it remains a place where industry can prosper and community can blossom.

Data centers for Facebook, Google and Amazon prove that the city is more than a little tech-friendly. At the end of the day, innovation is the name of the game.

Here are a few of the business leaders who are making a name for themselves as innovators in New Albany.

Neil Collins Publicist/recruiter Innovate New Albany

8000 Walton Parkway, Ste. 200 614-315-3357 innovatenewalbany.org

For almost four years, Neil Collins has been a recruiter for Innovate New Albany, a business whose sole focus is bringing ingenuity to the city. Since 2010, Innovate New Albany has been a hub for small businesses in the city, with low-cost,

low-commitment office spaces, coworking spaces, conference rooms and more.

In his time there, Collins has stressed that Innovate New Albany is not just an incubator, but “a hub for innovators and entrepreneurs.”

“I choose those two words specifically because we want to be for the innovation economy,” Collins says. “We want to be helpful or valuable to anyone in the innovation economy.” Going forward, the plan is to organize more events that allow tenants to connect with the big players in town. “I think an economy functions more effectively if the large, established businesses and the small, entrepreneurial businesses know about one another and understand each other better,” he says.

Innovate New Albany has many successful graduates from the space who continue to thrive in the city. (Read on for two examples.) Collins attributes this to the fantastic quality of life in New Albany that makes businesses and young professionals alike want to come to the city and stay there. It’s a community built with intention, designed as a great place to live and work, he says.

Kerri Mollard

CEO, Mollard Consulting 3 N. High St., Ste. 200 614-484-1600 mollardconsulting.com

Neil Collins

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Photo courtesy Neil Collins

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In 2003, Kerri Mollard founded Mollard Consulting, a consulting firm that helps local nonfprofit organizations achieve their goals. No two nonprofits

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Kerri Mollard

Dan Snyder

Photo courtesy Kerri Mollard

Photo courtesy Dan Snyder

are the same, and Mollard is proud of the individualized approach her business takes to each one. Since 2010, Mollard Consulting has operated out of New Albany, a place that Mollard feels matches her own company’s values.

“They take a very tailored approach,” she says of the similarities. “They are not cookie-cutter by any stretch of the imagination. New Albany knows what its niche is, and it plays to its strength.”

One advantage New Albany offers is support structure. For the first three years after relocating from Columbus, Mollard Consulting was housed in Innovate New Albany, where the low overhead allowed the business to flourish. Even after leaving Innovate New Albany, Mollard says the support of New Albany leadership helped her business grow. The special treatment you would expect for big fish like Abercrombie & Fitch Co. or Justice, she notes, is extended to any business that wants to call the city home. “There are leaders in New Albany who care about how we’re doing,” Mollard says. “I don’t know that we would have found that if we were in different communities.”

he co-founded Homeside Financial, a mortgage lender, at Easton Town Center.

Since then, the business has grown to 500 employees across 30 offices. When consolidating Homeside’s multiple Central Ohio locations, Snyder felt New Albany was the obvious choice. “It’s really a modern place that’s tech-focused,” he says.

Snyder now is concentrating on Lower, a “techy lender” that uses artificial intelligence to determine not only whether its clients are qualif ied to buy a home, but whether they should. He says basing his newest company in New Albany was a no-brainer. Lower is a company with

Brad Griffith

President, Buckeye Interactive 8000 Walton Parkway, Ste. 290 614-289-7900 buckeyeinteractive.com

Dan Snyder CEO, Lower

7775 Walton Parkway, Ste. 400 833-920-2273 lower.com

Dan Snyder didn’t start his entrepreneurial journey in New Albany, but it’s a place he has fallen in love with. In 2013,

an almost entirely millennial workforce, so Snyder wanted a place his employees would grow into. “Leadership within New Albany is second to none, just from a community standpoint,” he says. “And they’re really doing everything possible to make it really a live-work community, and that’s what my folks love.”

Snyder says the attention New Albany leadership gave Lower, in addition to their thoughtful plans for growth, have convinced him that no matter how it develops, Lower is here to stay.

“Everything has green arrows pointing up for New Albany,” he says.

Brad Griffith Photo courtesy Brad Griffith

Digital branding is a key aspect of many successful companies, but small businesses and nonprofits often lack the skills or resources to take advantage of this vital tool. Buckeye Interactive, an Innovate New Albany graduate, helps close that gap by managing—and teaching staff how to manage—digital platforms for established companies, startups and nonprofit organizations within New Albany. This includes running the websites for the city of New Albany and the New Albany Chamber of Commerce.

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Photo courtesy Keith Berend

Dr. Keith Berend President, White Fence Surgical Suites

7277 Smith’s Mill Road, Ste. 300 855-677-5005 whitefencesurg.com

Vice president, JIS Orthopedics 7277 Smith’s Mill Road, Ste. 200 614-221-6331 jointimplantsurgeons.com

The ingenuity of New Albany doesn’t stop at business practices or city planning. Dr. Keith Berend, a top orthopedic surgeon in the nation who leads two New Albany surgical offices, is bringing medical innovations to the city as well. Both of his New Albany practices have become pioneers of effective and safe surgical protocols for joint replacement. “We provide local service at a global reputation level,” Berend says, adding that not only are his practices on the forefront of innovations in protocol, they also have performed more minimally invasive, outpatient joint replacement surgeries than any other practice in the world.

Since JIS Orthopedics moved to New Albany in 2005, Berend has seen the impact of innovation throughout the city.

While he didn’t find his start here, it’s a place that’s easy to call home. “There are multiple entrepreneurs and businesses that are innovators in the community,” Berend says. “New Albany is so open and welcoming. We’re a giving community with our roots committed to technology, learning, family and education.”

Dr. Keith Berend

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The company is led by Brad Griffith, who is the driving force behind Buckeye Interactive’s business strategy and business development.

“We are focused around growth and creating strategies to help maintain brand recognition,” Griffith says. Two of Buckeye Interactive’s notable clients are Healthy New Albany, a nonprofit organization that works to help improve the fitness ColumbusCEO l

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and physical well-being of New Albany residents, and Innovate New Albany, which Griffith praises as “New Albany’s incubator for start-ups and technology.”

Buckeye Interactive helps maintain their websites and grow their digital platforms by teaching employees such skills as content editing and application development, giving them the tools needed to thrive online.

Tammy Krings

Founder, CEO and leadership coach, ATG 7775 Walton Parkway, Ste. 100 614-901-4100 atgtravel.com

Tammy Krings founded ATG, a business travel management company with a focus on global business travel, in New Albany in 1995. Since then, she has grown her

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Tammy Krings

company into a worldwide operation.

Krings has devised a fresh approach to travel that uses 21st-century tech to give its clients the smoothest experience possible, all while keeping a careful eye on the financials.

“Our mission is to serve two masters,” Krings says. “First, the corporation itself and the people making sure the traveler is using the company’s money wisely.

Second is the traveler or the booker of the trip. We put together the best plans for the customer.” ATG has helped innovate new technologies for business travelers, including the Travel Vortal, which gives travelers access to a variety of apps that help organize the logistics of their trip.

Adapting modern solutions to an age-old dilemma has paid off for Krings.

With offices in 107 countries, ATG has a wide global reach that started right here at home. “Just like in ‘Horton Hears a Who,’ we are a little speck,” she says. “We made New Albany that little speck, and when people hear that name, it gains lots of worldwide exposure.”

Photo courtesy Tammy Krings

Sandy Diggs

Sandy Diggs

Photo by Tim Johnson

Agent/owner, Sandy Diggs Insurance and Financial Services 3 N. High St., Ste. 100 614-855-1014 sandydiggs.com

To an outsider, Sandy Diggs Insurance and Financial Services may look like any other State Farm Insurance agency. However, the small office in the heart of New Albany offers so much more. Headed by Sandy Diggs, who has spent 30 years with State Farm, the agency not only provides insurance, but also offers financial services and products from Quicken Loans, mortgages through Rocket Mortgage and even virtual banking.

“We provide the opportunity to serve all needs, not just insurance,” says Diggs.

“Customers don’t want five different professionals. We make everything streamlined and simple so that customers can do one-stop shopping online.” In addition to owning her agency, Diggs has spent three years on the executive board at the New Albany Chamber of Commerce, where she got what she calls a bird’s-eye view of New Albany’s inner workings and the strategy to attract larger companies to the city.

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special advertising section

Building a Stronger Future

A letter from the superintendent of the New Albany-Plain Local School District

“T

By Michael Sawyers

he greatness of a community is most accurately measured by the compassionate actions of its members.” These immortal words of Coretta Scott King resonate with me as I observe and benefit from the daily impact that our greater community’s actions have within the New AlbanyPlain Local School District. Partnerships, true collaboration and high expectations make organizations great, and we are fortunate to have that and more in the heart of our community.

The New Albany-Plain Local Schools are ever-grateful for a community that believes, embraces and supports the core purpose of our schools—to create a culture of accountability that achieves the best academic and developmental outcomes for each student. This focused

purpose enables everyone in our school district to put students first and implement measurable outcomes for continuous improvement that enhance student achievement, student growth and student well-being as our community expects.

Successful communities support student achievement in a number of ways, and New Albany is no exception. Our school district is the center of our community, and our success directly impacts the quality of life and economic impact of attracting and retaining businesses and residents. Fortunately, more than 5,000 students are championed by parents, the New Albany Community Foundation, civic leaders, business partners, resident taxpayers and others. Life-changing developmental and educational opportunities for our students are possible because of the strength of our community.

Author Noah Feldman (center) with NAHS students and principal Kenneth Kramer (far left), Michael Sawyers (tan suit), the NAPLS school board and Craig Mohre (far right)

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Photo by James DeCamp

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While high-quality instructional practices and rigorous curricula and expectations drive academic achievement and growth priorities for our students every day, we also are fortunate to have a community that recognizes that such achievements also require well-being programming for students. We expanded our school district well-being initiative to incorporate a caring community that provides resources to help maximize the mental and physical well-being of each student. Our well-being efforts in our classrooms; on the stage, fields or courts; or outside of our schools are strengthened by our partnerships with Nationwide Children’s Hospital, the Philip Heit Center for Healthy New Albany, the Ohio State University Wexner Medical Center, Concord Counseling and the greater community’s efforts for Healthy New Albany.

Additionally, the implementation of The R Factor into our daily school culture instills common language and behavioral disciplines for students that have the power to positively impact outcomes at school, at home, in our community and in life. We challenge students to understand the power of their “R” (Response) when navigating “E’s” (Events) that occur to create their desired “O’s” (Outcomes).

We remain grateful for the myriad of academic, philanthropic and financial supports received from the city of New Albany, Plain Township, the New Albany Community Foundation, business partners, parents and taxpayers alike. The foundation of a strong school district is grounded within a strong community, and the New Albany-Plain Local Schools are proud to have the incredible strength and support of our community.

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8/13/19 1:22 PM

Agenda

CEO Corner

Compiled by Katy Smith

Up to the Challenge Employee turnover was cited as a challenge by 6.4 percent of responding CEOs in the 2018 Central Ohio CEO Survey by Capital University and Columbus CEO. Here’s how three past CEO of the Year honorees say their organizations are addressing the issue.

John Lowe

Shawn Holt

Matt Scantland

CEO, Jeni’s Splendid Ice Creams

CEO, Maryhaven

CEO, CoverMyMeds

If a company is solely about the numbers, then its employees will be too— and it is logical that those employees will bounce at the first higher-paying opportunity. But when a company exists for a higher purpose and recruits people energized by the purpose, employees are far less likely to be lured away for small increases in pay. Those leaders will forever struggle to retain talent who are missing (1) the tectonic shift in the makeup of available talent—millennials and GenZ—and (2) their implacable desire to lend their brains and brawn to support a purpose beyond just the bottom line.

Historic low unemployment plus a continuing growing economy means current employee turnover solutions can be obsolete. We know that the No. 1 reason why employees stay or leave is how much they trust their boss. At Maryhaven, we have placed an increased emphasis on retaining our current employees by conducting “stay interviews.” They are one-on-one conversations about what employees like about their jobs, and more importantly, why they stay. This strategy has helped reduce our turnover and build relationships with staff and supervisors.

Amazing people have lots of options about where they work, and we can’t win without attracting and retaining amazing people.

So our commitment is to be the Best Place to Work and Grow (BPTW&G). BPTW&G means something a little different to each of us—so we work to chart a unique path enabled by rapid company growth to create more career opportunities. We also created a culture of 1,000-plus leaders where each of us is empowered to do big things for each other and the community, and grow the impact we have on our mission of helping patients get the medications they need.

Our CEO of the Year Awards for 2019 will be announced in the December issue.

Sponsors of Columbus CEO’s CEO of the Year 2019

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Agenda

Connections

August 06, 2019 + Photos by Eric Ndenzaho

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Columbus Museum of Art

Positioned to Prosper SocialVentures hosted its annual social enterprise showcase.

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1 Kurt Wacker and Carolyn Workman 2 Robert Tafrate and Molly Tafrate 3 Fred Brothers, Stu Johnson, Lauren Rivera 4 Robert Copeland, Bill Hardy and Aaron Clark 5 Mike Flaherty, Allen Proctor and Ann Flaherty 6 Troy Anthony Harris, Michael Jones, Mitchell Denney, Jill Lam

7 Jim Caldwell, Julie Ricks, Helen Colon, Merry Korn, Borah Dawson, Johnny Dawson

8 Sam Stephens, Rhonda Talford Knight, Kendra

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Valton, Yasmeen Quadri, Sheila Kendrick

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THE COLUMBUS ZOO AND AQUARIUM

WATER’S EDGE PARK 4850 POWELL RD POWELL, OH 43065

Join us as we celebrate nearly a century of food, networking and fun at the 2019 Columbus Chamber Clambake & Lobster Feast! In addition to the seafood extravaganza, grilled chicken, beer and wine are also on the menu.

RSVP BY SEPT 20 | COLUMBUS.ORG/CLAMBAKE

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8/13/19 4:50 PM

Agenda

Connections

August 08, 2019 + Photos by Todd Yarrington

The Point at Otterbein

Retail Summit

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The Columbus Chamber hosted its annual retail confab.

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1 Kelly Fuller and Somers Martin 2 Chuck Palmer and Kevin Myers 3 Myrissa Stalter and Franchesca Cardillo 4 Thomas Grote, Jane Grote Abell, Tom Krouse,

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Jim Grote

5 Heather Manbevers, Ashley Bernatz, Taylor Exner, Mark Henson and Lorie Holt

6 Cody Blair, Sarah Joyce and Courtney West 7 Brandon Dupler, Jen Peterson, Emily Talbert and Lindsay Fork

8 Alicia Huber, Suresh Rachuri and Peggy Wells 9 Jim Grote, Mark Shy and Jeff Zimmerman 10 Ashley Bernatz, Courtney West and Taylor Exner

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8/14/19 4:18 PM

Health Watch: Opioids

Leaving Denial behind The Ohio Opioid Education Alliance is on the frontline of fighting addiction.

By Shannon Shelton Miller

Ohio Opioid Education Alliance Purpose: A coalition of more than 70 business, civic and community partners working to engage the community about opioid addiction education and prevention.

Launched: June 2018 Funded by: Nationwide Foundation established a fund at the Columbus Foundation with a $2 million initial donation to begin the alliance’s work. To date, $6.4 million has been contributed to the fund.

Photo courtesy Ohio Opioid Education Alliance

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t’s a safe and secure place, one where families watch their children play rec league baseball and enjoy a meal at the local café. It seems impossible for addiction to happen in Denial, Ohio.

This Pleasantville-style on-screen depiction of Denial—a fictional Ohio town—is exactly the point, says the Ohio Opioid Education Alliance, a coalition of businesses, trade associations, nonprofits, health care organizations and educational institutions formed in 2018 to educate communities about the nature of opioid addiction and prevention.

The message is clear: No place is immune. It’s time for everyone to stop living in Denial.

The Nationwide Foundation provided initial funding of $2 million for the Ogilvy-produced marketing campaign, which features the nowubiquitous ads that target parents and caregivers. The alliance has also established a donor-advised fund managed by the Columbus Foundation. To date, $6.4 million has been contributed to it.

“We haven’t spoken to any organization that hasn’t said, ‘We want to

be part of this positive work,’ ” says Nationwide Foundation President Chad Jester. “This conversation about the campaign and the alliance started with ADAMH (Alcohol, Drug and Mental Health Board) of Franklin County and [CEO] David Royer’s great leadership, and with Nationwide. Now we have more than 70 organizations involved.”

Ohio long has been considered the epicenter of the crisis due to its high number of overdose deaths. For east side dentist Sharon Parsons, vice president of the Ohio Dental Association, the crisis came to her front door. Her son, Sean Herman, died of a heroin overdose in September 2015 when he was 27. She often shares the story of how Sean first encountered opioids as a college student when he needed to manage pain after a dirt bike accident. A friend gave him oxycontin to help him cope while he was finishing his finals. That started the path to heroin addiction.

As Parsons speaks to dentists, medical practitioners and families, she emphasizes that denial can also exist as a refusal to change existing habits or mindsets about treating pain.

Royer of ADAMH stresses the

importance of companies supporting employees struggling with addiction or those dealing with family members in the throes of the disease.

“One of the other key conversations we have with employers is that for many people there, there’s still an embarrassment factor,” Royer says.

“When a family member is experiencing difficulties with opioids or any form of substance use disorder, it’s somewhat stigmatizing. We’ve tried to educate our employers.”

Employers should understand that addiction functions like a chronic disease that is not only debilitating for the individual, but that stretches through the entire family structure, he says. Businesses can improve the culture of support for employees by offering internal assistance and references to external resources.

As Parsons advocates in memory of her son, she wants organizations to know the role they play in prevention and education—and to leave Denial behind. “Just those two little words,” she says, “made people aware that we really need to talk about it.”

Shannon Shelton Miller is a freelance writer.

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Advertisement

TRUST! Spotlight on Heartland Bank Recognizing local leaders for advancing trust in business

Heartland Bank 430 N. Hamilton Rd. Whitehall, Ohio 614-416-2196 heartland.bank Chairman/CEO: G. Scott McComb Employees: 201-500 Founded: 1911 BBB Accredited: 1996 About: Heartland Bank has long been known as a strong community bank and community partner, since its early days as Croton Bank in Licking County. Staff know their customers by name, and the bank is an active part of its community.

Each month, Better Business Bureau Serving Central Ohio is recognizing a local business that exemplifies one of its six TRUST! principles, the framework on which the BBB’s Torch Awards for Ethics are evaluated.

This month, 2012 Torch Award Recipient Heartland Bank showcases the principle of “Treasure People,” in which leaders prize the intrinsic value of people. To find out how to assess your company’s leadership character and company culture, visit bbbbuildtrust.org.

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Your team won the Torch Awards for Ethics for your best practice that centers around the TRUST principle, “Treasure People.” What hiring practices does your organization use to ensure people are hired for character?

The hiring process at Heartland is very robust in that we seek individuals who want to work on a winning team, have unquestionable integrity, have honest and loyal character, and seek an adventure—not just a job.

There is usually a minimum of three interviews, a full background check and a verification of resume and application info.

How do you help new employees truly understand your institution’s character code?

The initial orientation and training for new Heartland associates starts with an introduction to our mission statement and the shared val-

ues that guide our company’s strategic plan. We then lead by example at all levels of the organization. We outline our roots and rich history. It is another large aspect of what our associates call “The Heartland Way.” How does your company demonstrate its leadership’s commitment to individual employees?

We believe that our people are our most valuable asset, and we support them through training, people development, total rewards, recruiting and onboarding. Additionally, we value the connection that we keep through “all-associate meetings,” which are held twice per year. These connection points are designed to bring associates together to cover topics such as company profitability and performance, community involvement, promotions and various other topics. These events also allow our many associates to socialize and connect.

BBB’s Kip Morse (left) and Heartland chairman/CEO G. Scott McComb

What options do you offer for employees’ professional development?

We encourage all associates to have an Individual Development Plan, created by themselves and their direct supervisor. This plan outlines the associate’s aspirations and identifies the steps necessary for career goal attainment.

The bank also utilizes a combination of internal, external and online training courses to aid associates in their development and continuing education.

Your organization utilizes BBB’s Trust Survey each year, which helps you gauge your employees’ level of trust in your company and leadership. How else do you prioritize consistently operating with high character?

We also conduct an anonymous associate survey each year asking questions about leadership and company ethics, benefits, staffing, training, and the effectiveness of our technology. These results, along with all comments, are sent to everyone in the company, as well as the Board of Directors, for discussion. We follow up and communicate on all action we take as a result of the survey and follow-up discussions.

Consistently conducting and reacting to our annual associate survey aids the bank in managing our biggest risk: reputation risk. We also identify and address any performance or behavioral issues to ensure appropriate coaching and support and to uphold the level of performance expected by the bank.

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Join us for the 2019 Torch Awards for Ethics Celebrating its 25th year, BBB’s Torch Awards for Ethics shines a spotlight on businesses and organizations that exemplify trust in our community.

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countries and served in almost every level of executive management over the past 40 years.

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8/14/19 3:30 PM

Succession Planning

Optimal exit Thriving Fahlgren Mortine sold to a national buyer and hasn’t looked back.

By Mary Sterenberg + Photo by Rob Hardin

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f speed and agility represent the future for the marketing and communications industry, Columbus-based agency Fahlgren Mortine aced a crash course over the past 18 months. The company lost a $4 million long-term client, sold to a holding company and consolidated with another agency. Through the changes, it hung tight to a culture that creates loyal employees and clients, resulting in its best year ever in 2018 with 36 new clients and $33 million in revenue, a 15 percent increase over the previous year. And President and CEO Neil Mortine says 2019 is on track to break more records.

Mortine took the leadership helm at the end of the Great Recession in 2010, just as the agency parted ways with three of its biggest advertising clients, dropping revenue from $18 million to $12 million. He made three acquisitions the year he became

“If you’re not growing, you’re dying. We have grown into a national agency from Columbus, Ohio.”

Neil Mortine, CEO, Fahlgren Mortine

Fahlgren Mortine 4030 Easton Station, Suite 300, 43219 fahlgrenmortine.com CEO: Neil Mortine Employees: 203 full-time 2018 revenue: $33 million

Fahlgren Mortine CEO Neil Mortine president in an aggressive effort to add new business: Cleveland-based Edward Howard & Co., Columbusbased Grip Technology and certain assets from Dayton-based Sabatino/ Day. Mortine says these acquisitions, along with organic growth and reductions to payroll, pulled the company’s revenue back up to $18 million.

In 2014, Falhgren Mortine acquired New York-based Turner PR and its global portfolio of clients in the travel, tourism and active lifestyle industries. This sale was a self- and buyer-funded acquisition for Fahlgren.

A midsize integrated agency, Fahlgren Mortine considers itself a generalist firm, though it specializes in travel and tourism, economic development and business-to-business. It also does work in technology, higher education, professional and financial services and other areas as needed by its more than 200 clients. Its client services run the gamut—anything from public relations work for the

Major League Baseball All-Star Game to advertising for TravelNevada.

Fahlgren Mortine now has 11 offices nationwide, and its revenue has nearly tripled during Mortine’s time as CEO, from $12 million in 2010 to $33 million in 2018. The agency reports annual revenue growth of more than 12 percent, which beats the industry norm, according to Kim Sample, president of the New Yorkbased trade association PR Council.

Mortine serves on its board.

“Fahlgren’s growth is outpacing its peers,” says Sample, who attributes much of this growth to smart acquisitions such as Turner in New York.

“Many agencies are working to be full service and Fahlgren is able to deliver that and geographic reach, which is very important.”

Decision to sell Looking toward the next big acquisition after Turner, Mortine hit a wall on financial resources. “We were

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sitting on a lot of growth, but needed more access to resources and revenue to fund that growth,” he says. In 2015 and 2016, Mortine sat down with the board of directors and John Fahlgren and his sister Becki Hertrich, who represented the majority ownership in the company their father Smoot Fahlgren founded in 1962. The shareholders developed a long-range business plan and began considering buyers to potentially transition ownership to a publicly or privately held holding company. “We were ready to pass the torch to an owner with deeper resources,” John Fahlgren says. Potential buyers had approached the agency over the years, but none seemed the right fit. “We’re fiercely independent,” Mortine says. “My angst was finding the right suitor.”

Fahlgren Mortine began conversations with Memphis, Tennesseebased Eastport Holdings in 2017 and watched the company acquire local competitor and colleague agency SBC Advertising.

“We needed next-level revenue to propel our growth,” Mortine says. “We kept coming back to SBC. SBC was happy with their experience. It was the right buyer at the right time.” The sale took more than a year to finalize, but Matt Wilson, president and chief operating officer of Eastport Holdings, says deals like this, with many stakeholders, take time. “You have to get an organization to warm up to the idea that this makes sense from a culture and financial point of view. And then dive into specific numbers.”

Fahlgren Mortine finalized its sale to Eastport Holdings in February 2018.

“Of all of our acquisitions, this one took longer, but it’s one of the best in our portfolio,” Wilson says.

Mortine says his agency got access to resources while retaining its identity and ability to contribute to the local community. The 57-year-old agency prides itself on its culture, with voluntary employee turnover at half the industry average. It wanted a buyer that would allow it to run independently and found that in Eastport.

It also gained legal, administrative and back-of-house accounting services from the seven-member Eastport team.

Being the 17th agency owned by Eastport Holdings, Fahlgren can also cross sell with sister agencies— including locally based FiveHundred

Degrees Studio and Mindstream Interactive. Eastport’s acquisition of Fahlgren Mortine filled holes in its portfolio: strong public relations and social media services and a great practice in travel and tourism. “Eastport is a house of brands,” says Wilson.

“We want competitive clearance— we don’t want to have any competitive or conflict challenges.”

Fahlgren’s national presence and demonstrated “client stickiness” also made it an attractive acquisition.

Mortine says Fahlgren’s average client relationship lasts eight years compared to the industry average of just over two. Though specific terms of the Fahlgren Mortine sale are proprietary, Wilson says Eastport did look at performance terms: revenue and profit trends over three years. “We have a growth formula: 9 percent year-overyear as a minimum. Three percent new business, 3 percent organic growth and 3 percent cross selling within the network.” The sale also included an agreement that the existing management team would remain.

“We make sure that the team that stays behind has another gig in their transmission. We want to dig in for the future—and the future of the holding company,” Wilson says. Eastport saw Neil Mortine as the “jewel in the crown” along with the company’s chief financial officer Brent Holbert and executive vice presidents with different areas of expertise.

Mortine knew the sale would mean change, but it came more quickly than expected. Three months after selling to Eastport Holdings, Fahlgren Mortine consolidated with SBC Advertising. Wilson, who came to Eastport Holdings from SBC Advertising, says the company didn’t need so many agencies in Columbus. “This combined two really strong groups.

They’d been in different swim lanes but servicing the accounts together.”

With the support of Eastport Holdings’ capital and resources, Mortine foresees growth not only in revenue and employees, but in the company’s geographic reach and service areas through both organic growth and new acquisitions. “If you’re not growing, you’re dying,” he says. “We have grown into a national agency from Columbus, Ohio.”

Mary Sterenberg is a freelance writer.

NOVEMBER 2019 Best of Business 2019 Intellectual Property Holiday Planning Guide CEO Leaderboards Accounting Firms SBA Lenders Wealth Management Firms Space Closing: September 27

Better Business Bureau Torch Awards Space Closing: September 20

DECEMBER 2019 CEO of the Year Awards Senior Living Giving: The Guide To Personal & Corporate Philanthropy (From the editors of Columbus CEO & Columbus Monthly, in partnership with the Columbus Foundation)

CEO Leaderboards Colleges & Universities Credit Unions Office Furniture Companies Space Closing: October 25

For advertising information, call 614-540-8900 today or email advertise@columbusceo.com September 2019 l ColumbusCEO

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Tech Leaders

Getting with IT Central Ohio women tech execs are encouraging others to pursue careers in the growing field.

Laura Newpoff + Photo by Rob Hardin

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n 2012, Purba Majumder was a successful technology executive who, just a few years earlier, had left corporate America to focus full-time on a software development business she had launched in Dublin. A confluence of events in her personal and professional lives would lead her to an “ah-ha” moment that there was an opportunity for her to make a difference in the world.

The personal side involved her daughter, who was in seventh grade at the time. She told her she wasn’t interested in attending programming camps because it could lead her to be seen as nerdy and thereby become unpopular in school. The professional side involved the job applications that would flow into her technology business, Cybervation. One out of 10 was from a woman.

The following year, with help from the Dublin Entrepreneurial Center, Majumder launched CoolTechGirls as a place for girls between ages 8 and 18 to explore their interest in STEM fields through workshops, events and camps and introductions to role models. Six years later, hundreds of girls have been impacted, the success

We’re exposing them to a variety of STEM disciplines through hands-on activities and adult mentors and role models.”

Purba Majumder, founder CoolTechGirls

CoolTechGirls Founder Purba Majumder stories are many and Majumder is looking at ways to build more corporate and educational partnerships.

The city of Dublin, Cardinal Health Inc., IGS Energy, Root Insurance and Ohio State University are some who have partnered with the nonprofit.

“Our goal is to distribute valuable career-related information and interactive educational programming,” Majumder says. “The idea addresses the disparity between boys and girls and their interest in STEM coursework. We’re exposing them to a variety of STEM disciplines through hands-on activities and adult mentors and role models.”

Not a hard sell In Central Ohio, Majumder isn’t alone in her goal to encourage more women to pursue technology careers.

Her work and the ongoing work and support of others, including the Columbus Women’s Commission and its “Columbus Commitment: Achieving Pay Equity” voluntary pledge— couldn’t come at a better time given the wide gender and racial wealth gap between men and women.

According to a study published this year by the Women’s Fund of Central Ohio, white women earn 82 cents to every dollar a white man earns, and Latina, black and Asian Pacific Islander women earn even less than that. “Many girls and young women face barriers to participation in STEM programs, which can divert them from high-paying STEM jobs later in life,” the report said, citing the National Women’s Law Center.

Majumder has been relying on the Central Ohio business community to help show young girls how cool tech-

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“CoverMyMeds has created an environment where employees

can be themselves, embrace challenges and achieve amazing results. We strive to be the best place to work, and we prioritize being the best place for employees to grow their careers. I’m so thankful for the endless opportunities available here.”

VICKI MUSCARELLA VP of Engineering and Data

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nology jobs can be. It’s not just about software coding these days. Technology, she said, is changing people’s lives.

“We did a session with Root Insurance and the girls got to learn about their mobile app that collects statistics from customers to determine their rates and type of insurance,” she says. “They did a demo and it was just amazing. It shows it can be cool and there’s a real-world applicability to it. You don’t get that in the school environment.”

In addition to CoolTechGirls, several other groups are supporting girls and women in tech.

Ohio Cyber Women is working to reach young women before the age of 13 and foster an ecosystem of positive messaging for the field of cybersecurity. It hosted an event in August at Huntington National Bank at Easton for sixth to 12th-grade girls to get them excited about cybersecurity through puzzle solving, skill learning and the awarding of prizes.

GetWitIT is a nonprofit with a mission to address the declining pipeline of women in technology. It recently debuted a GirlCON event to intro-

duce girls to less-discussed technology fields and in September will host its fourth annual conference called “New Blueprint for Leadership” at the Ohio Union.

Formerly known as Women in Digital, TogetherDigital is a professional development and networking group where members convene for monthly meetups and lean on each other to build confidence and accelerate their careers at a faster pace. Danielle Dake, a digital marketing professional in Central Ohio who is TogetherDigital’s city champion, says technology isn’t

“Women are incredibly energized in technology now and are drawn in by a lot of the visuals of digital, whether that’s social media or graphic design.” danielle dake, member, TogetherDigital

a hard sell these days because of how interesting and creative some applications can be.

“Women are incredibly energized in technology now and are drawn in by a lot of the visuals of digital, whether that’s social media or graphic design,” she says. “There are so many more avenues that appeal to women, there’s more personality to it and you’re not just sitting and punching in codes.

There’s a forward-facing aspect to it that uses a woman’s touch well.”

So many opportunities Michelle Kerr, president of IT consulting firm Lightwell in Dublin and a member of the CoolTechGirls advisory board, says it’s important to encourage other women and younger generations to pursue careers in technology because modern life is rooted in STEM. “A large percentage of traditional jobs are being and will continue to be replaced by technology or some form of it fueled by STEM,” Kerr says. “We continue to have a huge shortage of skilled workers in this field today and the gap will continue to widen if we

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don’t get the next generation, girls and boys, focused in these areas. We can’t continue to rely on outsourcing these skills. We need the mindshare here in the U.S.” In Central Ohio, according to 2017 data from the American Community Survey, just 25.6 percent of all computer, engineering and science occupations are held by women. According to McKinsey & Co., women, particularly women of color, “are chronically underrepresented in the U.S. tech sector.”

“A lack of gender diversity carries with it a major opportunity cost, both for individual tech companies and the entire sector,” the management consulting firm reports. “Diverse teams, including those with greater gender diversity, are on average more creative, innovative, and, ultimately, are associated with greater profitability.”

Some seasoned technology executives who have seen the value women

By the Numbers

57%

Professional occupations in the 2018 U.S. workforce held by women.

26%

Professional computing occupations in the 2018 U.S. workforce held by women.

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20%

Fortune 500 chief information officer positions held by women in 2018.

56%

Advanced placement (AP) test-takers in 2018 who were female.

47%

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AP computer science test-takers in 2018 who were female.

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The stories not told anywhere else.

columbusalive.com the Arts the Eats the Community and more

Stay up to date by signing up for our newsletter @columbusalive

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bring to a business are taking matters into their own hands to improve the gender ratio. At information technology consulting firm Leading Edje in Dublin, three of its four executives are women. CEO Joelle Brock says that’s a good thing because they’re adept at problem-solving, which is the firm’s focus.

As part of her passion for supporting women and girls in technology, Brock provides internships and scholarships tied to Olentangy Local School District’s STEM program.

She also is a mentor through the Women’s Small Business Accelerator program, has spoken to groups for the National Association of Women Business Owners and has been active for many years with the New Directions Career Center.

Next year will mark three decades in IT in Central Ohio for Brock.

She thinks she can serve as an example that a woman doesn’t necessarily have to come from a technical background to excel in the field. She graduated from Kent State University with a bachelor’s degree in communications.

“I’ve had an unbelievable career and there are so many options other than sitting down and writing code,” she says. “You can be in technology and be in human resources, recruiting, sales, operations, management and still be in a tech field. We’re trying to educate young women, ‘Look, if you want to be in tech you don’t have to be heads down coding.’ There are so many other opportunities.”

Speaking of opportunities, another of Majumder’s daughters, Ishika, who is a senior in high school, has latched on to the idea that a technology career is the right fit. She’s been taking computer science classes since her sophomore year, participates in hackathons, volunteers at CoolTechGirls and was recognized as one of the Ohio winners by the National Center for Women in Technology Aspirations in Computing this year.

“In an effort to give back to the community, Ishika is hosting a camp for middle school girls (in early August,” Majumder says. “She will be teaching Python programming language and introducing the young girls to Raspberry Pi.” Laura Newpoff is a freelance writer.

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Special Advertising Section

september 2019

Business 2019

Photos by jodi miller

Faces of Columbus Business l ColumbusCEO

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Business 2019

The faces of Affordable Housing Justin Metzler, LEED Green Associate, Homeport, Senior Project Manager Leah F. Evans, Homeport, Senior Vice President, Real Estate Development Chris L. Hune, Team Fishel, Major Accounts Manager, Homeport Board Chair Robert H. Schottenstein, M/I Homes, Inc., Chairman of the Board, Chief Executive Officer and President Bruce Luecke, Homeport, President & CEO Maude Hill, Homeport, Senior Vice President, Community & Government Relations Roy Lowenstein, Homeport, Project Developer Josh Casper, Homeport, Real Estate Closing Manager

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Special Advertising Section

Homeport 3443 Agler Road, Columbus, OH 43219 614-221-8889 • homeportohio.org

Homeport, the largest locally-focused nonprofit developer of affordable housing in Central Ohio, is proud to honor Columbus-based national homebuilder M/I Homes Inc. with its 2019 Voice & Vision award.

Robert Schottenstein will accept the award for M/I Homes on Oct. 24, 2019. (homeportohio.org/ voiceandvision) M/I Homes Founder and CEO Irving Schottenstein, Robert’s late father, was instrumental in founding Columbus Housing Partnership, now Homeport, to address the need for affordable housing for working families.

Since 1987, thousands of Central Ohio residents, families and seniors have benefitted from Homeport’s steadfast commitment to create strong communities by developing quality, affordable homes on a cornerstone of dignity, security and opportunity.

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Business 2019

The faces of Wealth Management Robert A. Mauk, CFP® Joseph A. Chornyak, Sr., CFP® - Managing Partner Joseph A. Chornyak, Jr., CFP® Shortcuts don’t lead to the best financial planning, and that’s why Chornyak & Associates doesn’t use them.

Developed over 40 years, Chornyak uses proprietary processes and systems to research, analyze, select and monitor recommended investments. With a thorough understanding of each client’s financial picture, Chornyak builds comprehensive planning strategies to help clients achieve their dreams.

It takes more time to ask lots of questions, gather detailed information and act as a true partner, but Chornyak believes that’s the best way to be sure every financial decision supports their clients’ goals and desires with broad diversification and proper investment allocation. This disciplined approach is based on one simple belief: investors rarely reap above-average returns by taking unnecessary risks.

Chornyak manages over $1.1 Billion in assets for over 1,000 individuals and businesses nationwide. The Columbus firm grew its business through referrals from satisfied clients who recommended its customized, comprehensive financial planning to friends and colleagues.

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Special Advertising Section

Chornyak & Associates

716 Mt. Airyshire Blvd., Ste. 200 Columbus, OH 43235 • 614-888-2121 chornyak.com Faces of Columbus Business l ColumbusCEO

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Business 2019

Massucci law group LLC 250 Civic Center Drive, Suite 600 Columbus, OH 43219 614-398-4267 massuccilawgroup.com

The faces of family law LeeAnn M. Massucci Principal Mary Beth Fisher Senior Attorney J. Collin Brown Associate Attorney

The dedicated lawyers at Massucci Law Group are committed to guiding their clients as relationships end or new families are created. Led by LeeAnn M. Massucci, our attorneys recognize that matters involving families often present the most challenging transitions that people make in their lives. Our lawyers are experienced in areas including divorce, dissolution, unmarried parents, child custody, support, property and preexisting court orders. Our team has extensive experience with LGBTQ marriage equality and the creation of unique family formations. We partner with our clients to help them achieve effective and positive solutions. Our attorneys listen to our clients and incorporate their unique needs and goals. Our motto is “family first� and we pride ourselves on using this philosophy with every client.

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Business 2019

Horizon

1123 Goodale Blvd., Columbus, OH 43212 866-418-8126 horizonconnects.com

The faces of Fiber Networks Glenn Lytle, Chief Revenue Officer; Brian Hewitt, Regional Sales Manager; Joey Holibaugh, Senior Vice President of Carrier & Business Development

The days of running an effective business network over copper cable are nearing obsoletion. Is your company infrastructure ready to support evolving technologies requiring faster upload/download speeds, low latency and enhanced security? If your network fails, will your business lose money?

Horizon can help. Our team partners with companies to design, build and service fiber-optic network solutions that meet the standards of tomorrow’s emerging technology. Housed locally in Columbus, we offer a personalized customer experience that allows you to access our robust network featuring 100 GB speeds, low latency, connection diversity and redundancy. Putting your network at ease and ready for the future is just what we do.

We make business personal.

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Business 2019

reVison

LASIK & Cataract Surgery 1080 Polaris Parkway, Columbus, OH 43240 240 W. Cook Road, Mansfield, OH 44907 800-475-2113 revisioneyes.com

The face of vision care D. James Schumer, M.D. ReVision LASIK & Cataract Surgery is celebrating its 20th anniversary under the direction of Dr. James Schumer. Dr. Schumer is a respected ophthalmologist at the forefront of cataract, LASIK and corneal vision correction procedures. Giving patients a fresh outlook on life is a longtime passion of this fellowship-trained global teacher and lecturer.

Dr. Schumer takes pride in using the most advanced laser technology in his on-site surgical suite to provide patients with the highest degree of safety, accuracy and customizable visual outcomes. His devotion to patient experience is his most distinguishing characteristic, and it defines ReVision’s commitment to being a leader in vision care.

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Special Advertising Section

Central Ohio offers numerous programs and degrees from exceptional institutions.

Franklin Makes In-Demand Education Options Accessible Making Education Accessible for Adults

Continuing Education Resources September 2019 l ColumbusCEO

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Special Advertising Section

continuing Education Resources

Franklin Makes In-Demand Education Options Accessible Top choice for working adults Accredited, nonprofit and adultfocused since 1902, Franklin provides on-site course options at over 25 Midwest locations and is an innovator in providing personalized online education. From entrepreneurs to CEOs, more than 20,000 Franklin alumni contribute to making Central Ohio a dynamic place to work and live.

Advance with a master’s in analytics Excel in the fast-growing analytics field with one of Franklin’s new online master’s degrees for fall 2019.

The M.S. in Business Analytics, M.S. in Data Analytics and M.S. in Health Informatics all provide a theory-topractice approach so you can apply what you learn immediately and make an impact on your career.

Move up in the insurance industry If you have or are pursing your Chartered Property Casualty Underwriter (CPCU) designation and want to add an MBA to your credentials, Franklin’s MBA with Insurance Specialization is the fastest, most-affordable path to promotion.

Depending on when you earned your CPCU, you could transfer in up to one-third of the total required credits and finish your MBA online in as few as nine months.

Balance your doctorate with your life Fulfill a personal education goal with a doctorate. Franklin’s applied doctorates in business administration, healthcare administration, organizational leadership and instructional design leadership can be completed in three years. The online

programs are designed for student success with an embedded dissertation, two on-campus colloquia and a generous transfer credit policy for post-graduate coursework.

Recruit, train and retain vital talent Through FranklinWORKS, the University provides partner organizations—like OhioHealth, Nationwide Insurance, the city of Columbus and National Church Residences—with education options to build a stronger workforce. FranklinWORKS’ innovative programs and tools allow partners to recruit, train and retain the talent vital to moving their organizations forward.

Learn more about Franklin University and FranklinWORKS at franklin.edu.

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Special Advertising Section

continuing Education Resources

Making Education Accessible for Adults

I

n 1985, Indiana Wesleyan University recognized that access to higher education was difficult for a working adult learner. In response, we pioneered a philosophy that aims to remove barriers and create an educational learning experience that focuses on the needs of the learner more than the conventional structure of a college.

We now serve students all over the world by offering more than 90 online and onsite programs designed to fit the life of a busy, working adult. Our learning model is designed to help you turn your full schedule into a fulfilling life through associate, bachelor’s and master’s programs and more. Our cohort model also gives students extra support by creating community for students in nontraditional

learning formats. These personal relationships give students a more “traditional” learning experience within the convenience of flexible learning models.

Serving the Columbus Area With a physical presence in Columbus, Ohio, at our Columbus Education and Conference Center, we have the privilege of serving both students and the local community in our classroom spaces. Our vision is to meet educational needs wherever they exist, so we’ve designed our education and conference centers to be spaces of connection and community, serving both our students and our neighbors.

Students who choose our onsite learning format enjoy the flexibility of one-night-per-week classes at our

education centers, where they can meet with faculty and classmates.

Our centers are equipped with comfortable spaces, friendly staff and the latest technology, so our students can have the best educational experiences possible. We also open our doors to the community for conferences, meetings and workshops, where we are capable of setting up events, arranging catering and providing technical support.

Indiana Wesleyan’s Columbus Education and Conference Center is conveniently located at exit 13/13A off of I-270, just minutes from downtown Columbus. To learn more about continuing your education online or onsite at Indiana Wesleyan University, visit indwes.edu or call 866-498-4968.

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1

2

3

4

5

6

7

8

9

10

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2019 Central Ohio Hospitals

Ranked by number of registered beds and total number of beds in use, respectively registered Beds

2018 Patient

Total

Admissions

In Use

Days

1,061

49,076

845

214,353

784

57,383*

635

323,124*

636

21,229

480

100,232

527

17,734

673

156,922

490

14,437

287

62,214

461

22,012

419

97,417

384

57,383*

193

312,124*

500 S. Cleveland Ave. Westerville 43081 614-898-4000 mountcarmelhealth.com

389

20,143

365

73,847

Cancer Hospital and Solove Research Institute

332

16,897

332

100,182

227

9,016

150

30,818

Name

1 Riverside Methodist Hospital

3535 Olentangy River Road Columbus 43214 • 614-566-5000 ohiohealth.com

2 Ohio State University Hospital

410 W. 10th Ave., Columbus 43210 614-293-8000 • medicalcenter.osu.edu

3 Grant Medical Center

111 S. Grant Ave., Columbus 43215 614-566-9000 ohiohealth.com

4 Nationwide Children’s Hospital

700 Children’s Drive, Columbus 43205 614-722-2000 • nationwidechildrens.org

5 Mount Carmel Grove City 5300 N. Meadows Drive Grove City 43123 • 614-633-5000 mountcarmelhealth.com

6 Mount Carmel East

6001 E. Broad St., Columbus 43213 614-234-6000 mountcarmelhealth.com

7 Ohio State University Hospital East

181 Taylor Ave., Columbus 43203 614-257-3000 medicalcenter.osu.edu

8 Mount Carmel St. Ann’s

9 Ohio State University James 460 W. 10th Ave. Columbus 43210 614-293-3300 • cancer.osu.edu

10 Licking Memorial Health Systems

1320 W. Main St., Newark 43055 220-564-4000 • lmhealth.org

AVERAGE LENGTH OF STAY (In Days)

4.4 5.6* 4.7

Daily room charge

Semi-Private Private

Other Nurses

$2,185

2,506 865

635

$2,050*

3,324* 1,399*

970*

$2,185

1,424 300

2,298

1,061

Medical Surgery

333*

299

8.6

$4,150

4.3

$2,040

630 137

419

4.4

$2,040

909 210

621

387

164

181

5.6*

$2,050*

3,324* 1,399*

970*

3.7

$2,040*

795 164

751

$2,050*

1,456 841

793

$1,129

523 73

133

5.9 3.4

Information included in this survey was provided by companies listed and was not independently verified.

333*

298

309

33

2018 revenue 2017 net operating income

$4 b* $234.1 m*

70

2,647 1,129

The Columbus CEO Leaderboard features selected topics each month. The December Leaderboards will feature central Ohio credit unions, office furniture companies and colleges and universities. The deadline for inclusion in those surveys is Sept. 14. If you want your Central Ohio company to be considered for an upcoming CEO Leaderboard, contact Columbus CEO at 614-461-5109 or cteasley@columbusCEO.com.

110-111_Leaderboard_Hospitals.indd 111

physicians

Registered Nurses

$3.1 b* $290.5 m* $4 b* $234.1 m* $2.5 b $243.8 m

TOP OFFICER PARENT ORGANIZATION Brian Jepson, president OhioHealth Susan MoffattBruce, executive director Ohio State University Wexner Medical Center

Stacey Armstrong, President OhioHealth Tim Robinson, CEO Natiowide Children’s Hospital

$3.9 b* wnd

Sean McKibben, president & COO

$3.9 b* wnd

Michael Wilkins, president & COO

Trinity Health

Trinity Health

$3.1 b* $290.5 m*

Mary Howard, executive director Ohio State University Wexner Medical Center

$3.9 b* wnd

Unhee Kim, president & COO Trinity Health

$3.1 b* $290.5 m* $704.6 m $12.9 m

William Farrar, interim CEO Ohio State University Wexner Medical Center Robert Montagnese Licking Memorial Health Systems

*Across the system wnd = would not disclose na = not applicable, m = million, b = billion Source: Survey of hospitals

September 2019 l ColumbusCEO

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Poverty is Complicated.

One-third of our Hispanic clients makes less than $5,000 per year.

504 ,154 Ohioans age 65 or older were living below 200% of the federal poverty level in 2016.

50% of community college students are housing insecure and 13% are homeless .

1

2

3

4

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Our Holistic Services Can Help.

7

Catholic Social Services is an anti-poverty agency whose goal is to empower people in need—regardless of background—with the tools they need to reach their full potential.

8

We take a holistic approach to help our clients overcome the interrelated challenges of poverty, to help them reach their goals, and to empower them

9

10

Learn more about our holistic solutions at colscss.org.

Follow us @colscss

112-115_Leaderboard_Nonprofit.indd 112

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s .

ts ar.

er he 6.

ge

re s.

2019 Central Ohio Nonprofits Ranked by Central Ohio revenue

ORGANIZATION

1 YMCA of Central Ohio

1907 Leonard Ave., Suite 150 Columbus 43219 • 614-389-4409 ymcacolumbus.org

2 Goodwill Columbus

1331 Edgehill Road Columbus 43212 • 614-583-0329 goodwillcolumbus.com

3 Buckeye Ranch

5665 Hoover Road Grove City 43123 • 614-875-2371 buckeyeranch.org

4 Lutheran Social Services

500 W. Wilson Bridge Road, Suite 245 Worthington 43085 • 614-429-5486 lssnetworkofhope.org

5 PrimaryOne Health

2780 Airport Drive, Suite 100 Columbus 43219 • 614-859-1946 primaryonehealth.org

6 United Way of Central Ohio 360 S. Third St., Columbus 43215 614-227-2700 liveunitedcentralohio.org

7 Community Shelter Board 355 E. Campus View Blvd., Suite 250 Columbus 43235 • 614-221-9195 csb.org

8 LifeCare Alliance

1699 W. Mound St., Columbus 43223 614-278-3130 lifecarealliance.org

9 Maryhaven Inc.

1791 Alum Creek Drive Columbus 43207 • 614-445-8131 maryhaven.com

10 Volunteers of America

1776 E. Broad St., Columbus 43203 614-253-6100 voaohin.org

2018 Revenue

2018 Expenses

Central Ohio

Central Ohio

Nationwide

Nationwide

$56.5 m

$59.3 m

$56.5 m

$59.3 m

$49.2 m

$49.2 m

$49.2 m

$49.2 m

$46.6 m

$46.6 m

$46.7 m

$46.7 m

$41 m

$56 m

$37.1 m

$51.9 m

$38.3 m

$37.1 m

$41 m

$39.8 m

$32.1 m

$35.1 m

$32.1 m

$35.1 m

$29.8 m

$29.5 m

$29.8 m

$29.5 m

$28.7 m

$28.1 m

$28.7 m

$28.1 m

$27.5 m

$30.4 m

$30 m

$32.7 m

$24.7 m

$23.9 m

$46.1 m

$44.8 m

Employees in Central Ohio Employees across organization

Locations Central Ohio Nationwide

Top Officer Year Founded

2,243 2,243

13 2,700

1,167 1,167

26 26

531 531

7 7

297 572

23 36

Rev. Larry Crowell

290 300

10 11

Charleta Tavares

64 64

1 1

28 28

1 1

Michelle Heritage

286 286

4 4

Charles Gehring

510 510

9 9

340 750

13 34

The Columbus CEO Leaderboard features selected topics each month. The December Leaderboards will feature central Ohio credit unions, office furniture companies and colleges and universities. The deadline for inclusion in those surveys is Sept. 20. If you want your Central Ohio company to be considered for an upcoming CEO Leaderboard, contact us at 614-461-5109 or cteasley@columbusCEO.com.

Information included in this survey was provided by companies listed and was not independently verified.

Tony Collins

1855 Margie Pizzuti

1939 Vickie ThompsonSandy

1961

1912

1997 Lisa Courtice

1923

1986

1898 Shawn Holt

1953 Andrew Roberts

1904

Description The YMCA’s focus is on nurturing the potential of every child and teen, improving the community’s health and well-being and providing opportunities to support neighbors, programs and services.

Day programs, communitybased supported living services, employment training and job placement services.

Provides hope and healing to children and families through familyfocused mental health treatment and services for behavioral, psychological and substance-abuse disorders.

LSS Faith Mission, LSS Choices For Victims of Domestic Violence, LSS food pantries, LSS Kensington Place, LSS affordable housing and more.

Provides affordable healthcare services to patients throughout the Columbus area and Pickaway County. Integrated care services include OB/GYN, primary, care, pediatrics, dental, vision and more.

United Way raises funds and invests in 84 funded partners that work to ensure people in crisis get food, shelter and assistance, help children succeed from cradle to career and engage residents and businesses.

The collective impact organization driving strategy, accountability, collaboration and resources to achieve the best outcomes for people facing homelessness in Columbus and Franklin County.

Meals-on-Wheels, senior dining centers, wellness centers, Help-atHome, Visiting Nurses, Columbus Cancer Clinic, Project OpenHandColumbus, Groceries-to-Go, IMPACT Safety and more.

Adult and adolescent services, residential detoxification, women’s programs, gambling intervention, mental health, medication-assisted opioid treatment, family support, emergency shelter and more.

Housing, employment and treatment services for veterans, housing and supportive services for families experiencing homelessness and thrift stores.

m = million wnd = would not disclosed, Source: Survey of nonprofits

Information compiled by chloe teasley

September 2019 l ColumbusCEO

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2019 Central Ohio Nonprofits Ranked by Central Ohio revenue

ORGANIZATION

11 Wexner Heritage Village 1151 College Ave., Columbus 43209 614-231-4900 whv.org

12 Heinzerling Community 1800 Heinzerling Drive Columbus 43223 • 614-272-8888 heinzerling.org

13 Columbus Center

for Human Services

540 Industrial Mile Road Columbus 43228 • 614-641-2900 cchsohio.org

14 Salvation Army in Central Ohio

966 E. Main St., Columbus 43205 614-221-6561 salvationarmycentralohio.org

15 St. Vincent Family Center 1490 E. Main St., Columbus 43205 614-252-0731 svfc.org

16 Jewish Community Center of Greater Columbus

1125 College Ave., Columbus 43209 614-231-2731 • columbusjcc.org

17 Habitat for

Humanity-Mid Ohio

6665 Busch Blvd., Columbus 43229 614-422-4828 • habitatmidohio.com

18

Impact Community Action 700 Bryden Road, Columbus 43215 614-453-1613 • impactca.org

19 YWCA Columbus

65 S.Fourth St., Columbus 43215 614-224-9121 ywcacolumbus.org

20 Ohio State Legal Services Association

1108 City Park Ave. Columbus 43206 • 614.224.8374 oslsa.org

2018 Revenue

2018 Expenses

Central Ohio

Central Ohio

Nationwide

Nationwide

$24.3 m

$23.8 m

$24.3 m

$23.8 m

$23.7 m

$23.3 m

$23.7 m

$23.3 m

$20.4 m

$19.4 m

$20.4 m

$19.4 m

$14.9 m

$14.8 m

wnd

wnd

$12 m

$13 m

$12 m

$13 m

$11.3 m

$11.2 m

$11.3 m

$11.2 m

$8.8 m

$7.1 m

$8.8 m

$7.1 m

$8 m

$7.7 m

$8 m

$7.7 m

$7.7 m

$7.6 m

$7.7 m

$7.6 m

$7.1 m

$6.6 m

$13.2 m

$12.6 m

Employees in Central Ohio Employees across organization

Locations Central Ohio Nationwide

Top Officer Year Founded

300 300

1 1

Chris Christian

469 469

1 1

Robert Heinzerling

496 496

8 8

Rebecca Sharp

73 wnd

8 wnd

Steven Ashcraft

225 225

1 1

522 522

4 4

44 44

3 3

78 78

2 2

182 182

2 2

124 124

8 8

The Columbus CEO Leaderboard features selected topics each month. The December Leaderboards will feature central Ohio credit unions, office furniture companies and colleges and universities. The deadline for inclusion in those surveys is Sept. 20. If you want your Central Ohio company to be considered for an upcoming CEO Leaderboard, contact us at 614-461-5109 or cteasley@columbusCEO.com.

Information included in this survey was provided by companies listed and was not independently verified.

1951

1959

1979

1885 Susan Lewis Kaylor

1875 Mike Klapper

1913 E.J. Thomas

1987 Robert Chilton

2008 Christie Angel

1886 Kate McGarvey

1966

Description Wexner Home Care, Wexner Rehabilitation, Zusman Hospice, Modes Schottenstein Dialysis Pavilion, Polster Medical Center, Creekside at the Village and the Geraldine Schottenstein Cottage.

Provides 24-hour care and residential services for individuals with severe or profound developmental disabilities.

Residential, day, art, employment and transportation services for individuals with developmental disabilities.

Food pantries, mobile and congregate meals; housing for families, young adults and veterans; after-school and summer-learning centers, summer camps, music lessons and more for children.

Provides pediatric behavioral health care to change the lives of children and families. Services include prevention/early intervention, early childhood mental health consultation and more.

Early childhood education, afterschool programming for grades K-6, teen programs, summer camp, fitness center, recreation and sports leagues, aquatics, senior adult programs and cultural arts.

New home construction, rehabilitation of housing and owner-occupied home repair for economically disadvantaged families.

Emergency services, Home Energy Assistance and Home Weatherization Assistance programs, financial services, computer literacy training, workforce development and more.

Areas of focus include gathering resources and partners so women and their families have access to housing, education and employment and initiating community dialogue.

Provides civil legal aid and advocacy to combat unfairness and injustice and to help people rise out of poverty.

m = million wnd = would not disclosed, Source: Survey of nonprofits

Information compiled by chloe teasley

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21

22

23

24

25

26

27

28

29

30

r pice, sis nter, the ttage.

esidential

2019 Central Ohio Nonprofits Ranked by Central Ohio revenue

ORGANIZATION

21 Legal Aid Society of Columbus

1108 City Park Ave., Columbus 43206 • 614-224-8374 columbuslegalaid.org

22 I Know I Can

1108 City Park Ave, Suite 101, Columbus, Ohio 43206 614-233-9510 • iknowican.org

mental

yment for ntal

for eterans; arning sic en.

al health children de n, early nsultation

afterdes r camp, d sports ult

d r ged

e

, workforce

ering women ess to ployment alogue.

23 Catholic Social Services 197 E. Gay St., 2nd Floor Columbus 43215 • 614-205-3727 colscss.org

24 Big Brothers Big Sisters of Central Ohio

1855 E. Dublin-Granville Road Columbus 43229 • 614-839-2447 bbbscentralohio.org

25 Simon Kenton Council, Boy Scouts of America

26

807 Kinnear Road, Suite 200 Columbus 43212 • 614-436-7200 skcscouts.org

Youth Advocate Services

825 Grandview Ave., Columbus 43215 614-258-9927 • yasohio.org

27 Action for Children

78 Jefferson Ave., Columbus 43215 614-224-0222 actionforchildren.org

28 Community Refugee & Immigration Services

1925 E Dublin Granville Road, Suite 102 Columbus 43229 • 614-987-1650 crisohio.org

29 Center for Balanced Living 8001 Ravines Edge Court, Suite 201 Columbus 43235 • 614-896-8222 thecenterforbalancedliving.com

30 Columbus Early

Learning Centers

240 N. Champion Ave., Columbus 43203 614-253-5525 columbusearlylearning.org

2018 Revenue

2018 Expenses

Central Ohio

Central Ohio

Nationwide

Nationwide

$6.6 m

$6.9 m

$6.6 m

$6.9 m

$5.9 m

$4.8 m

$5.9 m

$4.8 m

$5.3 m

$5.5 m

$5.3 m

$5.5 m

$4.7 m

$4.6 m

$4.7 m

$4.6 m

$4.5 m

$4.6 m

wnd

wnd

$3.9 m

$3.7 m

$3.9 m

$3.7 m

$3.6 m

$3.6 m

$3.6 m

$3.6 m

$3.4 m

$3.4 m

$3.4 m

$3.4 m

$3.3 m

$3.1 m

$3.3 m

$3.1 m

$3.2 m

$3 m

$3.2 m

$3 m

Employees in Central Ohio Employees across organization

Locations Central Ohio Nationwide

62 62

2 2

64 64

1 1

63 70

4 5

50 80

3 4

36 8,527

5 272

32 32

1 1

62 62

1 1

57 57

1 1

47 47

1 1

71 71

4 4

The Columbus CEO Leaderboard features selected topics each month. The December Leaderboards will feature central Ohio credit unions, office furniture companies and colleges and universities. The deadline for inclusion in those surveys is Sept. 20. If you want your Central Ohio company to be considered for an upcoming CEO Leaderboard, contact us at 614-461-5109 or cteasley@columbusCEO.com.

Information included in this survey was provided by companies listed and was not independently verified.

Top Officer Year Founded Kate McGarvey

1955 Katina Fullen

1988 Rachel Lustig

1945 Elizabeth Martinez

1933 Jeffrey Moe

1994 Sarah Cochey

1978 Eric Karolak

1972 Angela Plummer

1995 Cheryl Ryland

2000 Gina Ginn

1887

Description Civil legal aid and advocacy to combat unfairness and injustice and to help people rise out of poverty. In 2018, impacted 18,000 individuals in Delaware, Franklin, Madison, Marion, Morrow and Union counties.

A college access and success organization in Columbus that provides college and career services from sixth grade through college completion.

An anti-poverty agency whose goal is to empower people in need— regardless of background—with the tools to reach their full potential.

Provides children facing adversity with strong and enduring, professionally supported one-to-one mentoring relationships that change their lives for the better.

Youth development organization that provides a program for young people that builds character, trains them in responsibilities of participating in citizenship and develops personal fitness.

Family and treatment foster care, behavioral health, Ohio Early Intervention, Ohio Healthy Families America home visiting Mission is to transform the lives of children in Central Ohio by supporting, empowering and advocating for the adults who make the biggest impact on children’s lives.

Refugee resettlement, employment readiness and placement, English language, legal immigration

Comprehensive evidence-based treatment, education and prevention of eating disorders

High-quality early learning and care for Columbus children from 6 weeks to 5 years old.

m = million wnd = would not disclosed, Source: Survey of nonprofits.

Information compiled by chloe teasley

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1

2

3

4

5

6

7

8

9

10

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2019 Central Ohio Logistics Companies

Ranked by number of Central Ohio employees and number of employees companywide, respectively

COMPANY

2018 revenue

Central ohio employees

companywide employees

2,500

33,564

629

1,214

420

440

335

335

308

878

160

5,500

134

161

131

375

75+

75+

65

65

1 DHL Supply Chain

570 Polaris Parkway, Westerville 43082 614-865-8437 logistics.dhl.com

2 ODW Logistics

400 W. Nationwide Blvd. Suite 200 Columbus 43215 • 614-549-5000 odwlogistics.com

3 FST Logistics

2040 Atlas St., Columbus 43228 614-529-7900 fstlogistics.com

4 Health Care Logistics 450 Town St., Circleville 43113 800-848-1633 gohcl.com

5 FARO Logistics Solutions 7070 Pontius Road, Groveport 43125 614-497-1700 farousa.com

6 Total Quality Logistics

640 S. Front St., Columbus 43215 800-580-3101 tql.com

7 Vista Packaging & Logistics

4700 Fisher Road, Columbus 43228 614-851-8888 • vistapl.com

8 Spartan Logistics

4140 Lockbourne Road Columbus 43207 • 614-497-1777 spartanwarehouse.com

9 Hyperlogistics Group

9301 Intermodal Court North Columbus 43217 • 614-497-0800 hyperlog.com

10 Dismas Distribution Services

320J Outerbelt St., Columbus 43213 614-861-2525 • dismas.net

Central Ohio Companywide

wnd wnd wnd $195 m $84.9 m $84.9 m wnd $98.5 m wnd wnd wnd wnd $20.7 m $31 m $11 m $27 m $10 m+ $10 m+ $5 m $5 m

areas of specialization

Local top executive

Third-party logistics, supply chain management, warehousing

Scott Sureddin

Distribution/warehouse, supply chain management, third-party logistics, trucking

John Ness

Distribution/warehouse, third-party logistics, trucking

Steve Brooks

Distribution/warehouse-medical products and supplies

Bethany Reid

Airlines, distribution/warehouse, third-party logistics, trucking

Todd Davis

Third-party logistics, FTL (full truckload), LTL (less than truckload), intermodal

Scott Holthaus

Supply chain management, third-party logistics, valueadded services

Todd Hampton

Third-party logistics, trucking, industrial real estate

Steve Harmon

Third-party logistics, trucking

Seatta Layland

Third-party logistics

Bob Parsons

The Columbus CEO Leaderboard features selected topics each month. The December Leaderboards will feature Central Ohio credit unions, office furniture companies and colleges and universities. The deadline for inclusion in those surveys is Sept. 20. If you want your Central Ohio company to be considered for an upcoming CEO Leaderboard, contact us at 614-461-5109 or cteasley@columbusCEO.com.

Information included in this survey was provided by companies listed and was not independently verified.

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wnd=would not disclose m=million Source: Survey of Logistics Companies Information compiled by Chloe TEASLEY

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Wouldn’t you like to be looking at your home?

Ask your Realtor to market your home in the Executive Living section of Columbus CEO Magazine!

East of I-71 call Telana Veil at (614) 469-6106 or e-mail at tveil@dispatch.com West of I-71 call Amy Vidrick at (614) 461-5153 or e-mail at avidrick@dispatch.com

COLDWELL BANKER KING THOMPSON Neil Mathias (614) 580-1662 neil@neilmathias.com

COLDWELL BANKER KING THOMPSON

CCB HOM

Neil Mathias (614) 580-1662 neil@neilmathias.com

Deni (614 deni hom

8866 VENTURA WAY - This Corazon home is full of custom unique features with breathtaking views of the the lake from every room & well over 5000+ sq ft. Private master patio, side porch, & back patio that stretches the length of the home. Rich walnut hardwoods lead you into the great room w/fireplace. LL w/ theater, exercise or MIL.$1,395,000

DEER RUN - A limited number of building lots available in this exclusive private gated community. Deer Run is a secluded, private lush wilderness in the heart of Dublin. Bring your own builder and design your dream home in one of the last centrally located communities in the city of Dublin. Acreage from 2-3+ Acres and Pricing starting at $475k/lot.

RE/MAX METRO PLUS GERMAN VILLAGE Al Waddell (614) 832-4079 al.waddell@ remax.net

RE/MAX METRO PLUS GERMAN VILLAGE

DOD REA

Al Waddell (614) 832-4079 al.waddell@ remax.net

Caro (740 dodr fron

1616 HAWTHORNE PARK – Spectacular American Shingle Style mansion in historic Woodland Park, 9 BR; 7 Bath. Over-sized owner’s suite with sunroom, en-suite, 3 closets. New kitchen, Separate carriage house, total reno in 2015, with 2 BR apt. + 4 car garage. Perfect for family oasis or family BnB business. Ideal location. www.1616Hawthorne.com $990,000

440 MEDITATION LN – THE WOODS AT JOSEPHINUM - Experience breathtaking ravine views from walls of glass in the 2 story Great room or from 2 entertainment sized outdoor living areas. Striking contemporary style designed by Gene Milhoan and built

by Bob Webb. Over 5,000 sf offers 3 BRs, a gracious owner’s suite, family rm, lg eat-in kitchen, FDR, and fin. LL with 2nd WBFP, 3 car garage. www.440Meditation.com $699,900

RE/ PRE CHO

Kev Sull (614 kevi colu

Grant Dolven (614) 306-1157 Gdolven@oliver jameshomes.com

Grant Dolven (614) 306-1157 Gdolven@oliver jameshomes.com

5416 RUTH CROSSING - New Build craftsman by Oliver & James Custom Homes is the perfect family home! Wooded lot w/ walk out offers privacy, minutes from schools, shopping and dining! Open floor plan with 5 bed, 5 bath, study/swing room with upstairs 2nd floor laundry! $998,500.

1105 RUTH CROSSING - Upscale modern farmhouse by Oliver & James Custom Homes nestled on 1+Ac wooded lot with ravine and stream views! Stunning open floor plan with grand master suite, 5 bd, 4.5 bath, and walkout! Minutes away from 315 and U.S. 23, off Hyatts Rd. $1,065,000.

RE/M PRE CHO Grant Dolven (614) 306-1157 Gdolven@oliver jameshomes.com

Grant Dolven (614) 306-1157 Gdolven@oliver jameshomes.com

17 HAWKSMOOR, NEW ALBANY - STUNNING grand estate In New Albany’s upscale Hawksmoor Neighborhood. 1st and 2nd floor master suites add to this 5 bed, 5 full/ 2 half bath beauty! The perfect home for entertaining: Spacious floor plan boasts open kitchen, banquet, 2 full bars, finished LL and much more! Steps from walking path! $2,885,000.

118-119_ExLiv.indd 118

Debb (614 debb gmai

CLIFFSHIRE - Newly Developed Estate lots in Southern Delaware offer a serene escape with woods, streams and ravines throughout!

Located off Hyatts Rd between 315 and U.S. 23, Cliffshire is just minutes away from groceries, retail, and dining! Don’t miss this opportunity to build your dream home. Olentangy Schools

8/14/19 1:24 PM

me?

Wouldn’t you like to be looking at your home?

tive

Ask your Realtor to market your home in the Executive Living section of Columbus CEO Magazine!

East of I-71 call Telana Veil at (614) 469-6106 or e-mail at tveil@dispatch.com West of I-71 call Amy Vidrick at (614) 461-5153 or e-mail at avidrick@dispatch.com

CCBI HOMES

CUTLER REAL ESTATE

Denise Price (614) 374-1553 denise@ccbi homes.com

Doug Green (614) 893-8772 dgreen@ cutlerhomes.com

ue well t nto 0

19920 COMMERCIAL POINT, CIRCLEVILLE - If you love Country Estate living and Historic Homes, you will appreciate this very special place! Built in the early 1900s this Pickaway County landmark is a true gem. Wonderful original details showcase true craftsmanship. Hand carved fireplace mantles each with it’s own story. A third floor gathering space used early on for social dances. Stately wood pocket doors connecting many of the first floor rooms. A large banquet sized dinning room. Beautiful leaded glass entry and transoms. Rich wood paneling and staircase. Generously sized bedrooms and much more! $895,000

STUNNING UPSCALE CONDO COMMUNITY - nestled off 315 in the prestigious location of LOCH LOMOND HILLS. CUSTOM built

by CCBI HOMES free standing and attached condos minutes from 270,retail,dining and groceries. Walk out lots available. From the $600,000’s. Don’t miss this opportunity.

DODRILL REALTY

RE/MAX PREMIER CHOICE

Carol Dodrill (740) 596-5110 dodrillrealty@ frontier.com

Kevin Sullivan (614) 419-2026 kevins@ columbus.rr.com

Style suite ouse, sis or 000

HOCKING HILLS AREA - Located on 131 m/l scenic acres to enjoy the panoramic views of nature. Charming 2 bedroom home, kitchen with custom cabinets, enclosed porch, large gazebo, garage with workshop, 2 barns, vacation year round $489,000

10 EDGE OF WOODS - Stunning Bob Webb built home designed by John Reagan on exclusive Gated Community w/views of the 9th Hole. 4BR, 4 Full, 2 Half BA, 2-Story Great Rm w/Wall of Windows, 1st & 2nd Flr Master Stes, beautiful Open Flr Plan w/high Ceilings & many Built-ins, Gourmet Kit w/Marble & Granite, Formal Liv & Din Rms, huge LL w/FP. $1,495.000.

RE/MAX PREMIER CHOICE

RE/MAX PREMIER CHOICE

Kevin Sullivan (614) 419-2026 kevins@ columbus.rr.com

Kevin Sullivan (614) 419-2026 kevins@ columbus.rr.com

OUTSTANDING CUSTOM-BUILT HOME - Luxurious living on 3 Levels with scenic views from every room. 5 BRs, 4.5 Baths, 4 Fireplaces, and 5 Car Garage. 2 Story Entry, beautiful Hdwd Flrs, Custom-Built Home in Worthington neighborhood on an awesome River Lot! Amazing Walk-out Lower Level. 7731 Seminary Ridge Dr. $879,900

mes ut

d

BEAUTIFUL CUSTOM-BUILT HOME - w/amazing views on a Ravine Lot. Front Door designed by Franklin Art Glass in German Village, 2 Sty Entry Way w/a Bridal Staircase & Marble Inlay. 2-Sty Grt Rm w/FP, Wall of Windows for lots of natural light. 2 Dens, 4 Season Rm, Mstr Ste w/private Balcony, it’s like having your own Private Suite! Fin. LL w/full Kit, great for entertaining large groups & a Steam Rm. 3063 Summerview Place. $800,000

RE/MAX PREMIER CHOICE

RE/MAX PREMIER CHOICE

Debbie Bower (614) 496-4477 debbiebowerteam@ gmail.com

Debbie Bower (614) 496-4477 debbiebowerteam@ gmail.com

STATELY STONE MANOR! - Exquisite residence nestled in the heart of UA across from Miller Park. Traditional neutral interior w/beautiful woodwork & design details throughout. Elegant LR & DR, spacious great room w/bay window, wet bar & french doors leading to the outdoor living area w/pond.

5,299 ATFLS SqFt., 4-BR, 4-Full & 2 Half Baths on 0.6 acres. 1991 Stanford Rd.

e ut!

118-119_ExLiv.indd 119

COUNTRY LIVING IN THE CITY! - Rare opportunity to live on a private 3.5-acre estate minutes from OSU & downtown! This secluded property features the main residence, a guest house w/pool, lookout deck over the ravine, large pond w/fountain, tall mature trees, beautifully manicured lawns & gardens. 5430 Linworth Rd. Please call for a private showing.

8/14/19 1:24 PM

Office Space By chloe teasley + Photos by Rob Hardin

Switchbox 4500 Mobile Drive Columbus 43220 switchboxinc.com

This renovation is whimsical and sleek at the same time.

Read or climb?

A room at the back of the office holds many surprises—an entire illustration book framed on the wall tells the viewer a story, and a climbing wall leads to a tiny room above. The space is often used for meetings.

Hitting the mark

A Switchbox client gave it an axe-throwing bull’s-eye as a gift. Now, it’s a table.

Lofty

This structure was built to make use of a converted utility room high above the floor and provide seating.

The big table Creative kitchen

To be sure the office had an adequate kitchen, it was built right into the constructed wooden stadium seating.

Shades of blue

A pretty waiting area makes good use of the color blue and ties the reception area together.

A utility room becomes the Switchbox conference room.

A row of small windows on the ceiling illuminates it.

A friendly welcome

A furry friend is the first thing a visitor sees upon entering.

It’s a good predictor of the eclectic art to come.

Visit columbusCEO.com for a full article on the space.

120 ColumbusCEO l September 2019

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Spaces designed to inspire your best work and support your success every day. Versa offers coworking, private offices, meeting rooms, and event spaces for solo professionals, growing teams, and enterprise businesses.

www.versa.works 614-908-2962 PRIVATE OFFICES | MEETING AND EVENT SPACE | COWORKING

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