Interactive The following declaration must be completed and returned to orders@commbox.com.au before a CommBox technician can make a service call in response to a Warranty Claim.
Onsite Warranty Claim Declaration All onsite warranties are a hardware warranty only. Software, configuration, settings, software or data corruption, loss of data, etc, are not covered. If a warranty claim is lodged and upon arriving onsite the CommBox technician deems there to be no manufacturing fault, such as incorrect installation or configuration, then the warranty will be void. Therefore, the cost of the service call will be payable by the purchaser on the day. These costs include a $220 plus GST service call fee for the first 30 minutes, and $55 plus GST for each 30 minutes, or part thereafter. We recommend that you read the operating instructions, and in particular the troubleshooting section of the Operating Instructions, before you make a Warranty service call.
CommBox Warranty does not cover: • Damage caused by people, animals, or vermin • Damage caused by any environmental factors • Damage caused by power spikes or lightning • Damage caused by any unreasonable level of usage • Damage caused by purposes or manner not intended for this product’s type or specification • Products of type or cost not covered by the warranty purchased • Additional components added after retail sale of product • Any external or removable media, peripherals, or batteries • Software & data • Settings or configuration • Backing-up or recovering data • Software & parts compatibility • Network & Internet connectivity
Approved by an authorised representative for and on behalf of the Customer: Name:
Position:
Organisation: I understand and agree to these terms and conditions. Signature:
Date:
CommBox Pty Ltd
PO Box 6667, Frenchs Forest NSW 2086, Tel: (02) 9975 6001 | office@commbox.com.au