IS-Schools-EN-V10-0112

485 eager pupils.

38 busy teachers.

1 critical situation.

INTERCOM 2.0 SYSTEMS FOR SCHOOLS | Safety through communication.

Making school life safe and danger free

School is supposed to be a safe place.

The requirements are extremely demanding.

In Germany, a serious security incident with the potential to escalate is reported on average once every two weeks, and there are 454 accident reports as a result of violent action in schools, according to current insurance statistics. Admittedly, these are only numbers.

But they are a forceful reminder of what is at issue: school life in Germany implies some very real dangers. Pupils, teachers and parents need the reassurance that everyone can focus happily on their learning and teaching in a carefree environment without having to worry about the potential dangers.

Diversity needs versatility.

As one of the leading providers of comprehensive security solutions for businesses and public authorities, Commend has developed a solution to help ensure protection and safety in schools. The solution is designed to adapt perfectly to the many different potential danger situations. Thanks to their uniquely versatile design, Commend Intercom systems can be combined into a variety of security protecting facilities, providing a perfectly tailored, economically viable security solution for schools of any size, type and required level of security.

Proven high-quality, economically efficient solutions

The ABC of security spells "Intercom 2.0".

From A for "automated" to Z for "zone surveillance".

Commend IP Intercom systems offer the best in bi-directional voice communication. Fully function monitored and programmable, they are optimised for natural, hands-free speaking. What is more, they combine smoothly with modern security installations such as access gates, public address and CCTV systems, fire and intrusion alarms and other communication equipment such as telephone or mobile radio.

It is this versatility that makes Commend solutions the ideal communication and security platform for any school. With latest-generation Intercom 2.0 technology Commend has opened up a whole world of new possibilities with sustainable benefits that help protect personal safety and security. •

Second generation Intercom Server power provides smooth real-time audio and video streaming, complete with a whole range of value-adding features and additional integrated security solutions such as Intercom Video, Intercom Access or Intercom Public Address

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HD Audio quality: crystal clear, extremely reliable and suitable for any Intercom application environment

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Digital system integration: secure interfacing with existing or add-on security components, regardless of the transfer technology used (IP, 2-wire digital or 4-wire analogue)

Adding value through added value.

System availability and quality are key priorities in the development and manufacturing of the hardware components of Commend systems.

This enables Commend to provide expert planning, careful installation and professional start-up for a security system that offers not only reliable protection in dangerous situations, but lends itself to many other applications in everyday school life, such as making announcements. It is this versatility that makes the Intercom system a highly efficient overall solution.

Combined solutions: in a class of their own With its solutions for school environments, Commend provides the all-essential extra versatility and choice of options to meet all requirements. In addition to efficient duress alarm and support of short reaction times in case of security threats, they provide a comprehensive package of features and built-in system intelligence. This way, schools can take advantage of a combined system that proves its worth in everyday school life as well as

in exceptional situations. Typically, this includes supporting, optimising and speeding up communication processes, for example.

Not only will this help to make everyday school life easier and more efficient, it will also promote the ready acceptance as well as competent, time saving control of the system under emergency conditions.

Special features

Integrated Intercom 2.0 system components

–– Ready to deal effectively with security threats, thanks to combined power of integrated security systems

–– Normal calls and emergency calls

–– Various alarm options

–– Public Address

–– Comprehensive, fast and unique alarm identification, thanks to instant, direct voice communication

–– Access control

–– Targeted room audio monitoring in case of alarms

–– Control desks and control rooms

–– Automated conference call switching in case of emergencies –– Alerting of external security and rescue services through automated call forwarding –– Digital audio memory for pre-recorded audio messages or polyphonic call signals

General features

–– Alarms

–– Building Intercom –– Integrated security equipment –– Integrated communication equipment –– Integrated building management equipment –– Digital networking

From small to medium sized solutions ...

–– Flexible solutions also for small to medium sized facilities External subscribers

–– Secure, hands-free voice communication in crystal clear 16 kHz audio quality –– Intercom Video – adding a picture to the voice –– Voice announcements from any call stations to all areas on school premises –– Direct voice connections between all terminals

Intercom Server Class

–– Conference calls also supported in normal operating mode

School administration

IP NETWORK

–– Innovative single-site and multi-site networking concepts –– Communication via IP data networks

Doors, Gates and Barriers

–– Stylish Wallmount Stations and functional Desktop Stations –– Compact IP 65 rated housing construction –– Highly vandalism resistant housing, IK 08 and IK 09 rated (as per EN 62262)

Intercom 2.0 facts

... to comprehensive overall system solutions.

Commend IP Intercom Systems bring together a wide spectrum of useful features and efficient technologies. This versatility makes them suitable for any use, regardless of the protection requirements and systems to be integrated.

The IP Intercom Servers can be freely structured, programmed and scaled as needed. Their operating system is based on a modular structure, allowing the applications to grow in step with the requirements.

External subscribers

Intercom Server

Router

Class

School administration

IP NETWORK Class

Doors, Gates and Barriers

Unmistakably secure

Indispensably helpful

The High Definition audio quality provided Commend Intercom 2.0 transfers audio signals with superb crystal clarity. This makes every announcement loud, clear and easy to understand (which is essential especially in dangerous situations). Also, the connections pick up even the slightest sound and make point-to-point communication as easy and natural as a face-toface conversation.

The Intercom system not only excels in helping to manage dangerous situations, it can also support and speed up many routine procedures in day-to-day school life. This, in turn, translates into a favourably high level of investment protection.

This is made possible with functions such as:

Unmissably versatile Thanks to their comprehensive options, together with their modular structure and the wide range of supported terminal devices, Commend solutions can be scaled to any size and level of complexity.

–– Two-way communication between classrooms and the school's office –– Event announcements –– Paging persons via public address loudspeakers –– Voice announcements addressed to selected classrooms –– Remote control of doors, shutters and gates –– Control of building management technology –– etc.

Unbeatably multi-functional In addition to communication, powerful interfaces allow for the integration of various third party systems into the Commend Intercom environment. As a result, the Intercom system can double as a versatile operating platform that provides instant access to all security relevant facilities.

Security Control Desk

Intercom 2.0 for educational establishments.

Noticeably higher security in day-to-day operations.

In a school environment, unusual situations may develop quickly at any time. Even normal day-to-day school life has enough surprising and challenging situations in store. Commend's value adding protection and security systems with Intercom 2.0 for schools can help to achieve significant improvement in everyday

communication and cases of emergency that demand instant attention. The size and scope of these solutions can easily be adapted to the school's individual requirements. The following examples illustrate how these systems help to master various school day situations.

"Caretaker wanted"

"That rings a bell!"

3rd lesson – Chemistry: The door of the teaching aids cabinet in the chemistry room is stuck. Using her RFID tag, the teacher activates the Intercom station and presses the direct-dial button for the caretaker.

He is currently not at his desk, but the call is automatically forwarded to his mobile. After a brief explanation over the Intercom, the problem is quickly fixed.

2nd lesson - at the school secretary's office: A man delivering groceries for the school canteen rings the bell at the delivery entrance. The secretary answers the call over her Intercom terminal and after a brief conversation opens the door with a simple push of the appropriate button.

"School radio"

KF school – 4th lesson: In a seriously threatening situation, an alert is triggered. In a conference call, the responding teachers decide that the situation is serious enough to warrant a call for external help. In the meantime, a specially trained colleague keeps up negotiations over the conference line and manages to stabilise the situation until the alerted rescue team arrives.

Friday afternoon, big school event: Interrupting the background music feed, the school secretary uses her Intercom station to inform everyone that the award ceremony for the running competition is about to start in the gym. Once she has finished, the background music comes on again, accompanied by the automated playback of pre-recorded welcome messages.

"Colleague needs help" 6th lesson – Sport: After getting into a row, two sixth-form boys have started a fierce fight. The situation is getting out of control. Pushing the alarm button of the Intercom station, the PE teacher triggers a call for assistance. Several colleagues answer the call, listen in over their Intercom stations to find out what is going on, then rush off to help their colleague. With the location of the alarm being traced and indicated on the terminals, the situation is quickly resolved. Fortunately, there is no need for further de-escalation measures. The automatically recorded call is used later on to help in the investigation of the incident.

"Red alert"

"Always available" Control desk of a regional security service: Incoming emergency call from a school. By way of the ComWIN graphic user interface, the security officer receives detailed information about the school, the building and surrounding premises, and the precise location from where the emergency call was made. Referring to the previously stored action plans, he can instantly follow the right course of action and request help. All schools in the city area share the same system, which reduces the costs for each of them. Even school that are not yet equipped with a Commend system can be integrated via telephone or simple alarm pagers.

Intercom 2.0 offers security.

When the personal safety of people in public or private schools is at stake, professional and efficient action is the first priority. Meeting these specific requirements is what Intercom 2.0 powered Commend solutions for schools are all about. What is more, they support an easy, intelligent implementation of decentralised multi-site solutions, whether in analogue, digital or IP technology.

01 | Intercom stations Stations for any application environment, available for integration, wall mounting or desktop use Analogue, digital, and IP connectivity; for hands-free, natural voice conversation in normal and emergency operating modes; complete with standard keyboard or direct dialling buttons; RFID protected against misuse; support of automated announcements and alarm voice messages.

Office

02 | Controlling doors, shutters and gates Integration of Intercom terminals as door stations for indoor and outdoor use; analogue, digital, and IP connectivity; RFID-based access control; door calls/door opener/permissions; airlock control; automatic info text display when making a call; door status display; Intercom Video; central door control; call forwarding to telephones; loudspeaker/microphone monitoring

03 | Public Address and school radio feeds Public Address solutions with Intercom Amplifiers; voice announcements via Intercom terminals; automated control of media players or radio feeds; playback of pre-recorded audio messages.

Office

04 | Alarms and verification (emergency conference calls) Fast, direct alerting via Intercom terminals; emergency call button, available for concealed installation or protected by break glass; automatic activation of conference calls with other Intercom terminals; alarm verification through optional "room audio monitoring" or "room voice addressing"; recording of all calls and call initiation instances, starting from first emergency call.

Office

Office

Office

05 | Automated call forwarding JO

ID

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SM

CA

ITH

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Inclusion of external rescue services in emergency calls; support of threat source localisation; direct, targeted distribution of relevant information; support of "room audio monitoring" for security staff; de-escalation support through direct dialogue line from outside to emergency area.

06 | Security Control Desks Routing of emergency calls to a permanently attended control desk; verification of alarms and initiation of further measures; integration of emergency calls via telephone or simple alarm pagers; ComWIN software solution with graphic user interface supports visual display of building and action plans.

07 | Easy, intuitive operation Intercom terminals are intuitive and easy to operate; high acceptance in day-to-day operations ensures smooth, problem free system handling in case of an emergency; everyday use ensures continued system 'testing' (i.e. verification of proper functionality).

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08 | Integration of security systems Integrated, monitored inputs and outputs are provided to enable simple implementation of actuators and alarms, e.g. of fire and intrusion detectors.

09 | Operational reliability The inputs and outputs of the system (e.g. interface connections to alarm systems) are constantly monitored for proper functionality. The microphones and loudspeaker connections of every call station are also monitored constantly to the ensure full operational availability of the overall system at all times.

COMMEND A Strong Network | Worldwide When every second counts, people need a technology that does not just work, but is one hundred per cent reliable – anywhere, anytime around the clock. At Commend, we are aware of our responsibility. That is because millions of

Europe SWITZERLAND LIECHTENSTEIN

FRANCE

people put their trust in us and our products every day. Whether at a London tube station, a car park in France or a hospital in the United States; because every word counts, everything speaks in favour of solutions by Commend.

America Commend AG Tel. +41-44-955 02 22 www.commend.ch

USA CANADA LATIN AMERICA

Commend Inc. Tel. +1-201-529-2425 www.commendusa.com

Commend France S.A.S. Tel. +33-149 18 16 40 www.commend.fr

SPAIN PORTUGAL ITALY

Commend Ibérica S.L. Tel. +34-91-395 24 98 www.commend.es

Commend Italia S.R.L. Tel. +39-035-95 39 63

Asia-Pacific AUSTRALIA NEW ZEALAND

www.commend.it NETHERLANDS BELGIUM LUXEMBURG AUSTRIA SLOVENIA RUSSIA

SERBIA BOSNIA-HERZEGOVINA

Tel. +61-3-9729-3700 (Melbourne) Tel. +61-2-4655-5738 (Sydney) www.commend.com.au

Commend Benelux B.V. Tel. +31-76-200 01 00 www.commend.nl

CHINA

Commend Business Hub China Tel. +86-21-52 13 19 28 www.commend.cn

Commend Österreich GmbH Tel. +43-1-715 30 79 www.commend.at

SINGAPORE

Commend Adria d.o.o.

Tel. +385-1-369 11 23 www.commend.hr

Commend Business Hub Asia Isolectra Far East Pte. Ltd Tel. +65-6272-2371 www.commend.com.sg

HUNGARY CROATIA

Commend Australia

ISRAEL

Sberlophone Ltd Tel. + 972-4-834 10 32 www.sberlophone.co.il

MONTENEGRO MACEDONIA KOSOVO ALBANIA SLOVAKIA CZECH REPUBLIC UNITED KINGDOM

Commend Slovakia spol. s r.o.

Tel. +421-2-58 10 10 40 www.commend.sk Commend UK Ltd

IRELAND

Tel. +44-1279-87 20 20 www.commend.co.uk

SWEDEN

Commend Business Hub Nordic

NORWAY

JNT Sound System AB Tel. +46-8-99 30 60 www.jnt.se

FINLAND DENMARK ICELAND POLAND

Africa SOUTH AFRICA

Commend Business Hub South Africa Evolving Management Solutions (Pty) Ltd Tel. +27-11-274 6665 www.commend.co.za

ALGERIA

Commend France S.A.S.

TUNISIA

Tel. +33-149 18 16 40 www.commend.fr

MOROCCO

C&C Partners Telecom Sp.z o.o.

Tel. +48-65-525 55 55 www.ccpartners.pl

Other countries GERMANY

Schneider Intercom GmbH Tel. +49-211-88285-333 www.schneider-intercom.de

Commend International GmbH Tel. +43-662-85 62 25 www.commend.com