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How to create a customer-centric Ecommerce Website that sells
● 6.54 trillion US dollars. A ballpark figure of what the global retail E-commerce sales are going to stand at in a couple of years. ● It’s evident that E-commerce has already peaked and is on the path to adapt to a new revolutionized digital age. ● If you’re an E-commerce business, it’s time to buckle up! Yes, people are preferring to shop online more and more these days.
9 Essentials to get a great Customer-Centric Ecommerce Website Design spot on
Contents: 1. 2. 3. 4. 5. 6. 7. 8.
Create a dynamic website Speed up your website loading Use premium quality visuals Customer testimonials Make carrying out the transaction simple Enhance your website’s navigation architecture Provide Multiple Payment Options Add Frequently Asked Questions
1. Create a dynamic website
Whether the user uses a mobile phone, tablet or a desktop- your website should provide a seamless and consistent performance regardless of the device. Adding functionalities and features that help curate responsiveness to the website is what you would need to do.
2. Speed up your website loading What you can start with is check your speed on Google’s Page Speed Insights. There you can find out your sites speed for mobile and web. But not only but you’ll find out what aspect you can improve your speed and carry out the necessary speed optimization tasks for it.
3. Use premium quality visuals
If you want to enhance your customer’s experience you need to a touch of highquality visual content. People don’t have the luxury to shop like in-person online- feel, touch and then decide if to purchase or not.
Not only that but don’t forget to upload multiple pictures of any product you sell so that there remains no doubt in your customer’s mind; once they view it from different angles.
4. Customer testimonials Customer reviews play an important role in influencing a purchase online. At times, that’s what people mainly search for before buying any products.
5. Make carrying out the transaction simple E-commerce designers often forget that the transaction part of the page is actually where the “conversions” take place. Unnecessarily making it a complex process can see the potential customers going the other way, just because they’re tired of navigating their way through it.
6. Enhance your website’s navigation architecture Imagine getting overwhelmed with having to make so many clicks before you can find what you were looking for in the first place. If you truly want your E-commerce business to flourish, you need to keep the number of click to a minimum.
7. Provide Multiple Payment Options
In this digital age, there are new modes of payments. Although cash on delivery, credit & debit cards are the go-to payment method. But what if they use PayPal or any other UPI service provider?
8. Add Frequently Asked Questions While the users surf through the site looking at different products, they might have some concerns. The usual questions they might have can be related to refund & return policy or something else in particular.
Ready to take your E-commerce development that SELLS? Yes, the customer is always right. While designing ecommerce websites, customer experience is the most defining aspect of that’ll lead to a great website. That’s where Communication Crafts comes to play. To
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How to create a customer-centric Ecommerce Website that sells