Voice Apprenticship Feature 2016

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Participating companies:

NATIONAL APPRENTICESHIP WEEK 2016 Supported by

The Voice - supporting young people in our community


2 | THE VOICE MARCH 10 - 16, 2016

APPRENTICESHIPS

Supported by

The Voice encourages young people to consider apprenticeships to kick start their career

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PPRENTICESHIPS ARE about giving everyone the chance to reach their potential and across the UK more and more people are recognising their value. The government’s goal is for 3 million more apprentices by 2020. However their figures reveal that there is a high level of under-representation of young people from the BAME community in apprenticeship programmes. In the last academic year apprentices from the BAME community represented approximately 6 per cent for the total number of apprentices which is only a slight increase on the previous year. It is for this reason that the Voice newspaper is pleased to host the Apprenticeship Forum 2016, with the kind support of the National Apprenticeship Service and HSBC. Paulette Simpson, director of The Voice said: “The Voice is committed to supporting young people in our community and so we have arranged the forum to create awareness and help them to kick start their career

by considering an apprenticeship as a real option. “Places exists in leading companies across the UK and we urge young people and their parents to take up these opportunities. “We thank HSBC and the National Apprenticeship Service for supporting this initiative and we are confident that this targeted approach will yield benefits for all the participating companies.” Apprenticeships can deliver work for young people leaving school which will not only give them a chance to earn but can provide an opportunity for them to gain an academic qualification and valuable experience that can assist their career progression. Numerous employers from across the UK have indicated that they have a real desire to create a diverse workforce and are keen to attract young people for the BAME community. Apprenticeships are beneficial to both employers and apprentices. Nine leading UK companies/ organisations have demonstrated their commitment by dedicating resources to par-

ticipate in this forum to inform potential apprentices of the opportunities that exist in their respective organisations and to attract new talent from this pool of untapped young people from the BAME community. ‘Employers think that apprentices are 15% more employable than those with other qualifications’ Source: A Guide to Apprenticeships– National Apprenticeship Service

APPRENTICESHIPS – THE FACTS If you live in England and are over 16 you can apply for an apprenticeship. There are various levels of apprenticeship you can undertake depending on your current skills and qualifications: ◆ Intermediate apprenticeship (level 2)

5 GCSE passes at grades A* to C

◆ Advanced apprenticeship (level 3)

2 A level passes

◆ Higher apprenticeship (levels 4-7)

Foundation Degree and above

◆ Degree apprenticeship (levels 6-7)

Batchelor and Master’s Degree

All apprenticeships are real jobs so all apprentices earn a salary. You must be paid at least the national minimum apprenticeship wage – and many employers pay significantly more. Apprentices should work for at least 30 hours per week and an apprenticeship takes between one and five years* to complete, depending upon the level of apprenticeship and the industry sector. Most of the training is delivered in the

workplace, so you will learn the skills you need to do the job well. The rest of the training is given by a training organisation, either at the workplace, off-site (perhaps at college) or via e-learning. The training is specifically tailored to ensure you develop the skills the employer wants, giving apprentices a real advantage in the workplace. This means that apprentices not only have better long term salary prospects, but they also have excellent progression opportunities, whether looking to study further or climb the ranks within the workplace. If you are not quite ready for an apprenticeship, a traineeship might be for you. A traineeship is designed for young people who want to get a job and the skills and experience to boost their career prospects. A traineeship will provide the essential work experience, work preparation training, and English and maths support (if needed) to secure an apprenticeship or other employment. Source: A Guide to Apprenticeships – National Apprenticeship Service – for more information visit: https://www.gov.uk

5 Reasons To Consider An Apprenticeship: Apprenticeships are on the rise and have been at the forefront of the government’s agenda. Here are the 5 reasons to consider an Apprenticeship. 1. EARN WHILE YOU LEARN: An apprenticeship is a way for young people and adults to earn while they learn in a real job, gaining a real qualification and a real future. Time and time again apprentices enforce the importance of earning while they learn. 2. SHINE AT WHAT YOU ARE GOOD AT: Currently, more than 100,000 employers in England offer apprenticeships in approximately 250,000 locations, covering over 170 industries and 1,500 different job roles, in a range of sectors from marketing to accountancy, engineering to veterinary nursing, community arts to construction, enabling you to shine wherever your enthusiasm and interest is sparked. 3. WORK TO GET QUALIFIED: Many people who don’t want to stay in a traditional classroom environment find that work-based learning and study with an apprenticeship allows them to progress much further. High achievers are also finding apprenticeships really enable them to get ahead in their careers, with a combination of work and study

that means they can be well on their way within an industry, qualified and earning a decent salary before many university graduates have even had their first job offer. Higher apprenticeships, for example, offer a new way to enter professional careers and gain valuable work experience while achieving a degree level qualification. Over 40 different subjects are covered with Higher apprenticeships, ranging from commercial airline piloting to legal services, representing hundreds of job roles. 4. REAL-WORK EXPERIENCE: Builds your confidence and your skills. The on-the-job experience is often the most rapid way of learning about an industry and apprentices comment on how it builds not only their work-experience but their confidence and personal skills beyond the job itself. Most apprentices work for at least 30 hours a week, apart from in exceptional circumstances 5. BUILD A CAREER: A high proportion of apprentices go on to work in their chosen industry for the rest of their working life. Many apprentices will get to realise the title of Director, managing director or run their own business successfully (e.g. Steve Gelder MBE founder and director of the Gelder Group and Nigel Whitehead, group managing director of Programmes & Support at BAE Systems.


MARCH 10 - 16, 2016 THE VOICE | 3

APPRENTICESHIPS

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Prime Minister’s adviser endorses The Voice’s Apprenticeship Forum

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S THE Prime Minister’s Apprenticeships Adviser, I am excited to have the opportunity to contribute to the BAME Apprenticeship Forum with The Voice. The further education sector in England has always been vibrant and varied - providing a broad array of skills training through a number of programmes for millions of people with a multitude of backgrounds, ages and skills levels. Apprenticeships play a huge part in offering unlimited opportunities for all. My message to everyone I meet is: no matter who you are, or where you are from, or what career you want to undertake - an apprenticeship can help you achieve what you want in your career and in your life. Apprenticeships are for everyone. The Government has said

it wants to see 3 million high quality apprenticeships by 2020, and they form the dominant part of the Government’s productivity drive. The responsibility for achieving this vision falls largely on the National Apprenticeship Service but ultimately it touches every part of Government. To achieve this goal, we need to engage with more employers to ensure they offer apprenticeships, while simultaneously persuading learners that apprenticeships are the best route to realising their first choice career option, whatever it may be. But, in addition to this, I also want the 3 million apprenticeships we will provide to reflect and be open to the widest possible spectrum of our society. I want individuals from every community, every background, and every belief to be part of this skills revolution

- so that apprenticeships and further education are genuinely an inclusive environment with a wide range of opportunities for people from all walks of life. When we look at the current demographics of learners, it is clear that much more needs to be done to engage under-represented groups, to challenge persistent stereotypes, and to broaden access and encourage inclusive behaviour in skills training and apprenticeships. I’m delighted that the Prime Minister has made a commitment that the proportion of apprentices from BAME backgrounds will increase by 20 per cent by 2020. We will do this by engaging with BAME groups to understand the barriers to apprenticeships and providing targeted information and support. We will also work with Local Enterprise Partnerships and other stakeholders to increase

understanding of BAME employers’ specific recruitment needs, and to encourage and support employers to diversify their workforce by taking on BAME apprentices. Apprenticeships equip people with skills that our employers and industries need to be successful and productive – and they make our economy more competitive. We need to reach out and recruit people into learning and education from all walks of life, not just to make up the numbers, but to reflect the perspectives and unique contributions of our richly diverse society. Gaining new skills and experience is often a passport not just to greater career success but to greater confidence, self-belief, and contentment. Both anecdotal and official evidence shows us the value that apprenticeships bring to individuals who take part. Apprenticeships also provide a

great route to progress, and continually improve your skills and your career, you can start at level 2 and work your way up to a higher or degree level apprenticeship. But this will benefit not just those individuals involved, our whole economy can be transformed. Every industry can benefit hugely from the fresh thinking and different approaches that apprentices from diverse backgrounds bring, while opening up new pools of previously untapped talent. Imagine the innovation, design, and enterprise potential that can be unleashed when a workforce is proportionately made up of the audience it serves. Widening access to apprenticeships is absolutely crucial in all sectors and for all demographics.

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So, together, we will raise the profile of apprenticeships, the benefits they provide, and the revolutionising impact that they have on businesses and careers for everyone and anyone that takes them. MESSAGE: Nadhim Zahawi, MP


4 | THE VOICE MARCH 10 - 16, 2016

APPRENTICESHIPS

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Do you have a passion for the media? BBC looking for talented and creative young people

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HE BBC needs talented, creative people with different stories and life experiences to help us create outstanding diverse content for TV, radio and online. It’s not about where you are from; it’s about where you are going. If you have a passion for the media and enjoy coming up with creative ideas then this is a great opportunity for you. To be a great BBC production apprentice you need to have loads of ideas, be organised, practical and helpful and work well in a team. You

should want to learn, develop and create and have the ability and keenness to combine work and study. Previous media experience is not essential. We will be looking for people who: ◆ Are passionate about TV, ra-

dio and online – and not just traditional broadcast channels. ◆ Bring value and experience to the scheme and to the BBC that will help us reflect our audiences better. ◆ Don’t already have a qualification above a Level 3 /A levels. ◆ Have the right to live and work in the UK.

◆ Be able to live and work in

London or Birmingham.

◆ Be committed to a career

in the media – this is an entry level scheme and not a gap year activity.

PRODUCTION APPRENTICESHIP (LEVEL3) As part of a year-long programme you’ll work on a range of productions with the BBC, while studying towards a Level 3 Apprenticeship in Creative and Digital Media. Curriculum summary: As well as during the scheme you will

TRAINEES: BBC talent be trained by our partner college and by the BBC Academy. Key study areas include: • Production end to end • Discovering TV and radio • Industry ethics • Research skills • Storytelling • Copyright • Pitching • Health and safety • Social media • Logging rushes • Functional skills • How to make a taster • How to write a treatment • Media management • Production paperwork • Shoot and edit • Converging technology This year we have work placements to offer in: ■ Live programmes e.g. you could be helping set up shoots or look after guests on The One Show or Watchdog. ■ Arts e.g. you could be working on the Film Show, or going out on location with the Culture Show.

out series such as The Vikings. ■ Radio 1/1Xtra e.g. you could be coming up with ideas for Charlie Sloth’s programme or creating content for the Radio 1 website. ■ Drama e.g. you could be

working at Elstree Studios working on Eastenders or running on Holby City. ■ Comedy e.g. you could be helping create Comedy Shorts for BBC Three or generating content for the comedy website. ■ Science e.g. you could be working at night on Star Gazing with Brian Cox or the latest ground-breaking Horizon series. ■ Radio 2/6music e.g. you could be working on Chris Evans 500 words competition or running at the latest music festivals.

The apprenticeship starts in

September 2016 and runs for a year. All of the apprenticeships are based in London but this year we are hoping to base one production apprentice in the Drama Village in Birmingham. About the role: The BBC Academy is working with a London college to develop best-inclass courses to give apprentices a world-class foundation in creative and digital media. This Level 3 apprenticeship will give you an excellent practical understanding of the television and radio production processes. Following an initial training period you will then work in production on three placements with training at regular intervals between placements. Those that succeed in television have a can-do positive attitude and are prepared to work unpredictable hours. You will have a placement manager who will be responsible for your learning objectives and you will be assessed on each placement.

■ Documentaries e.g. you could be working on a broad range of topics from Life on Death Row to BBC Three’s Hair. ■ Entertainment/events e.g. you could be running on the next series of Strictly Come Dancing or be working on the BBC’s New Year celebrations.

ELSTREE: World famous TV studios

■ History and business e.g.

you could get the chance to help production on big stand-

For all the latest news about apprentices and trainee schemes, and tips and hints for your application please follow @BBCTrainees


MARCH 10 - 16, 2016 THE VOICE | 5

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HSBC invests in people

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SBC IS one of the largest banking and financial services organisations, serving some 47 million customers around the world. We aim to be the world’s leading international bank. We’ll achieve this by recruiting talented students from all walks of life who share our vision. We have many entry points for students and graduates who may be interested in starting a career at HSBC. Opportunities range from work experience and apprenticeships to internships, graduate programmes and entry level positions. Apprenticeships play an important role in our recruitment strategy and provide people who may not have gone to university with another route into a challenging and rewarding career in our industry. The HSBC Apprenticeship Programme was launched in 2011 in association with the National Apprenticeship Service and was the first of its kind to be run by a major UK bank. Since its beginning 2,300 people have joined HSBC Apprenticeship programme and over 1,300 have achieved their professional qualification. The success of our programme has led to us being

awarded the Investors in People Apprenticeship, Newcomer Employer of the Year award 2013, the “Best Apprenticeship programme” award in the Target Job Awards in 2014.We are regarded as one of the top five apprenticeship providers in the UK and were awarded a “2” rating with “outstanding elements in all areas” by Ofsted We have had excellent feedback from our apprentices and managers:

form or college education who are keen to start a career in banking straightaway instead of going to university. This is a development programme where you will keep learning and be provided with the opportunity to progress into management and leadership positions in HSBC. To be considered for the programme, you will:

97% of learners would rec-

◆ Be keen and motivated to

ommend the apprenticeship programme to a colleague.

98% of line managers believe the programme meets business needs. 90% of apprentices are still with us four years after joining the programme. There are two ways you can join our apprenticeship programme, depending on the business area you are looking to join:

ENTRY POINT 1. For school and college leavers: Some of our business areas will offer an apprenticeship programme targetted specifically at individuals in sixth

◆ Have a strong interest in a

career in financial services

find out more about HSBC and be prepared to complete the recruitment process which will comprise an online application, online test, telephone and face-to-face interviews ◆ Not possess a degree or a degree equivalent such as an HND ◆ Meet the educational criteria required for some of our programmes, such as specific GCSE and A-level requirements or equivalent

ENTRY POINT 2.

months after joining HSBC. This is aimed at those who first join HSBC in a direct entrylevel position such as a cashier in one of our branches, or a customer service adviser in one of our call centres or operational areas. . To be considered for the programme, you will: ◆ Possess a strong desire for

continuous learning and want to pursue a qualification ◆ Have a keen interest in developing a successful career in banking and management at HSBC ◆ Understand the importance of being customer-oriented, possessing strong customer service skills ◆ Be willing to join the Apprenticeship Programme at any time throughout the year

WHAT TO EXPECT You will undertake an Advanced Apprenticeship completion of which will provide

you with externally recognised professional qualifications some of which can lead, with further study, to a banking degree. You will also have the opportunity to meet new people, develop your professional network, and be supported and guided by an experienced team of trainers and coaches, while earning a competitive salary.

POTENTIAL CAREER PATHS Your professional learning and development will continue after completing your Apprenticeship and at every stage of your career at HSBC. You will be guided and encouraged to drive your own career based on your performance and career aspirations. Development opportunities will vary according to your role and individual needs. As you continue to develop, we’ll actively support you to work towards gaining additional qualifications, taking

on extra and different responsibilities and progressing your career. Upon successful completion of the Apprenticeship Programme, you will be invited to join ‘ConnectUs’, our alumni group comprising other postprogramme apprentices and colleagues who have completed graduates programmes. The alumni group will connect you to other UK colleagues, allowing new friendships and business relationships to be formed, as well as enable the continuation of your professional development through activities such as forum development days, lunch and learns and networking opportunities. Anyone who performs well and shares our values could become the future leaders of our bank. A world of possibilities is here for you. We are committed to building a sustainable business for the long term, embracing diversity and inclusion and putting the right values into practice.

For Individuals joining HSBC in a direct entry-level role: Other business areas will encourage individuals who perform well in their role to join an apprenticeship programme. This could occur as early as three

‘You are hired straight into the role’ Matthew Powell joined HSBC in May 2015. Here he offers an insight into his time at the bank… Background: I am a Relationship Support Associate in Large Corporate. I work closely with the Relationship Managers supporting delivery of a professional relationship management service to customers who turnover in excess of £350m. I also provide credit administration support, pulling together facility documentation, credit approval and risk management setups and dealing with day to day customer queries. I am currently completing an Advanced Apprenticeship in Providing Financial Services, which will include studying for a Certificate in Business Banking & Conduct. How did you learn about our apprenticeship programme? I first found out about the apprenticeship programme on the notgoingtouni.co.uk website and I thought it was a great chance for me to start a career in a role that I did not think would be possible without a

degree or already working for the bank. It made me feel positive about HSBC that they were looking into alternative routes other than the graduate scheme to start a job within the bank. What is the best thing about the programme? How have you benefitted from the experience? What have you learnt about yourself? The best thing about the programme is that you are hired straight into the role and the day-to-day activities do not differ to anyone else’s in my team. It doesn’t necessarily feel like an apprenticeship or what an apprenticeship is made out to be which makes me feel valued in the bank. The next best thing is the fact that while you are in the job, you have the opportunity to further your development by studying for banking exams during and after your apprenticeship has finished which can only be beneficial to furthering your career.

We see a future with so much Progressive Minds We see a future with Apply so much to offer. Do you? to offer. Do you?

HSBC is committed to building a culture where all employees are valued, Around the world, growth is bringing new prosperity; businesses are pioneering new respected and opinions count. We take pride in providing a workplace trade routes; and new centres of wealth and influence are emerging. At HSBC, we’re that fosters continuous professional development, flexible working and new Around the world, growth is bringing new prosperity; businesses are pioneering inspired by the ways the world is changing for our business and for our customers. trade and new centres ofan wealth are At HSBC, we’re opportunities tolooking grow within inclusive and and diverse environment. That’sroutes; why we’re to connect withand theinfluence best the emerging. brightest people from across

inspired byWith the ways the world is changing for placed our business our customers. the globe. so much to offer, we’re ideally to helpand youfor realise your ambitions. That’s why we’re looking to connect with the best and the brightest people from across the globe. your With so much to at offer, we’re ideally placed to help you realise your ambitions. hsbc.com/careers Achieve potential HSBC.

www.hsbc.com/targetjobs

Achieve your potential at HSBC. www.hsbc.com/targetjobs HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.


6 | THE VOICE MARCH 10 - 16, 2016

APPRENTICESHIPS

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BT announces new apprentice and graduate recruitment drive Around 1,400 jobs to be created across the UK

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T IS creating around 1,400 new apprenticeship and graduate jobs this year as it invests heavily to ensure the UK remains the leading digital economy in the G20, a position it has held for the past five years. This year’s recruitment drive will see the new employees work in a range of roles from cybersecurity and software development to research and innovation. The roles will be spread across the company with EE and Openreach both taking on large numbers as will BT’s research and development arm. BT is one of the UK’s largest employers and the new jobs will be spread across the country with vacancies in a number of cities including Glasgow, London, Swansea, Belfast, Leeds, Liverpool, and Newcastle-upon-Tyne. The company is investing billions of pounds on the roll out of superfast fibre broadband and some of the new recruits will work on that programme as the company seeks to help the UK maintain its leading position among major European nations. One of the areas the new recruits will be working in is cyber security, an increasingly important area for governments and companies around the world. BT is one of the largest suppliers of cyber security solutions and the new recruits will bolster that business as it seeks to expand. The news furthers BT’s commitment to equipping the next generation with the skills and training needed to meet the challenges the UK faces in the coming years with the development of new digital technologies. Gavin Patterson, chief executive of BT, said: “Technology is changing all

the time and companies need to support and train young people to develop the skills required for successful careers in essential areas such as science, engineering and IT. “The UK has been ranked as the leading digital economy in the G20 for the past five years, and our investment in these people will help this continue.” Nick Boles, Skills Minister, said: “Three million more apprenticeships by 2020 will create exciting opportunities for working people of all ages and help businesses around

the country acquire the skills they need to compete.” “These apprenticeships at BT will offer people the hands on experience they need to succeed. I would encourage more businesses to follow their lead and hire apprentices.” A large proportion of the apprenticeship and graduate intake will be based at BT’s world-recognised research campus Adastral Park, near

Ipswich, in Suffolk. The research centre is at the forefront of developing future communications networks and services, including G.fast, which will be used to deliver ultrafast broadband in the coming years. A third of the new apprentices will be recruited into Openreach, which builds and maintains the UK’s local phone and broadband network. The new recruits there will be focussed on extending the fibre network, improving service, and keeping Britain connected. Clive Selley, chief executive of Openreach, said: “I’m delighted that Openreach is able to create so many opportunities for school and university leavers across the UK. It is vital that we invest in young people to ensure the UK remains a digital powerhouse. The new recruits will be at the heart of the company’s transformation.” The 1,400 apprenticeship and graduate jobs announced recently are in addition to the 1,700 the company has created over the past two years. In the past year BT has also announced a commitment to improve the tech literacy skills of 400,000 primary school children in 2015/16 and reach five million young people by 2020. The commitment also includes delivering training to 15,000 primary school teachers across the UK.

Further information on BT’s Apprenticeship Scheme can be found here: http:// www.btplc.com/Careercentre/Ourlocations/UK/Apprenticeships/index.htm *Graduates can apply for roles at BT at: http://www.btgraduates.com


MARCH 10 -16, 2016 THE VOICE | 7

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In the right environment East Ender finds the right career with Just IT

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T AND digital is one of the UK’s fastest growing sectors with great career opportunities. While university degree courses are struggling to keep pace with changing technology, apprenticeships have the perfect combination of on-the-job training and up-to-date technology qualifications to any young person looking to launch a career in digital.

“ I have

learnt so much ”

Aisha Kareem, a 21-year old digital experience associate, grew up in East London and started her career with an IT Apprenticeship from Just IT. She completed her programme in October 2015 and was kept on full time by her apprenticeship employer, T Rowe Price – a global financial management company. “I would say I really enjoyed my apprenticeship and it was

definitely more than I expected. I have learnt so much and it has really taught me to believe in myself and in my capabilities. “I decided not to go to university as I wasn’t too sure what to study, I knew I enjoyed IT because of my dad. He used to bring home different technologies for me to play with and I thought it would be a good idea to explore the industry further.” Through her apprenticeship, Aisha was able to get hands-on experience from working in a real work environment. “I prefer to learn practically and I knew university wouldn’t offer me that learning style. I have realised through the experience that I am doing exactly what I enjoy. Just like many other young adults, I didn’t have a background in IT, but I knew about technology and I wanted to learn more.” RECOMMEND Aisha found herself with the programme and now knows the right career for her. “Personally I would recommend an apprenticeship as it might help you find something that you might

HAPPY DAYS: Aisha Kareem

LEARNING: Do what you enjoy with an apprenticeship not have found within university, they are the complete opposite from each other. You can earn while you learn on the programme, but learning for a degree means paying for it.” The apprenticeship programme has changed Aisha and she can now communicate better with other people. The responsibility of going to work has also helped motivate her in other things such as passing her

DIGITAL GENERATION: Technology is part of every day

driving test, getting more involved in sports and increasing her independence. The government has committed to 3 million new apprenticeships by 2020, and top tech and media companies are now looking for young IT and digital enthusiasts to become their stars of the future. For today’s digital generation, university is not the only way to launch a promising and profitable career.


8 | THE VOICE MARCH 10 - 16, 2016

APPRENTICESHIPS

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Every journey matters for TfL W

ITH A population of over 8.6 million and more than 17 million visitors every year, London is a city that’s always on the move. Transport for London (TfL) is responsible for looking after the intricate planning and everyday operation of the capital’s transport system. Our people

make sure that millions of residents, workers and visitors arrive safely at their destinations, day in, day out. Every journey matters to us. Join us on one of our apprenticeship schemes and, as well as enjoying some exciting career opportunities, your work could also have a direct influence on the future of London and the people who live, work

and visit here. MORE Our remit is broad. It includes everything from the Tube, London Overground, Docklands Light Railway, TfL Rail, London Trams, London River Services, Dial-a-Ride, Victoria Coach Station and Emirates Air Line, to Santander Cycles and of course, our iconic red double-decker buses. But there’s a lot more to it than that. We also regulate taxis and the private hire trade, run the Congestion Charging scheme, manage the city’s 580km red route road network and operate every one of the capital’s 6,200

traffic signals. And we work to ensure a safe environment for pedestrians and cyclists. We’re pioneers in integrated ticketing and in providing information to help people move around London. Oyster is the world’s most popular smartcard, and contactless payment is making travel even more convenient. Real-time travel information is provided by us and through third parties, who use our data to power their apps and other services. To help us implement the Mayor’s Transport Strategy between now and 2031, we’re looking for skilled, passionate apprentices to join our dedi-

Organisation is looking for skilled, passionate apprentices to join their team cated team of 30,000 employees. With over 19 different apprenticeship schemes there is something for everyone. We’re seeking bright individuals who want a challenge and thrive under pressure. We

want great communicators and creative thinkers. So if you’re looking to make an impact on the future of the capital – and the lives of the people who live and work here, TfL is the place for you.

How TfL helped Olivia Thompson develop

“ It has

been great to be part of the network ”

‘After my first year at University I chose to apply for the Project Management Apprenticeship at TfL. I was unsure about my degree choice and worried about job prospects after graduating, so an apprenticeship with TfL seemed like a great opportunity to try something new! I have been able to work on projects across the business and have gained invaluable

work experience whilst studying towards a professional qualification. It has been great to be part of the TfL network as I feel that I have been given meaningful work and support to reach my full potential. Since finishing my apprenticeship I have branched off into Project Sponsorship and I am currently assisting with the delivery of the Cycle Superhighway schemes. Looking back to when I first started at TfL it is rewarding to see how much I have developed both personally and professionally. I feel that my apprenticeship has helped me to develop my key skills and prepared me well for the future.

Apprenticeship opportunities We’ll give you the foundations for a lifelong career, with a wide range of schemes available from engineering through to HR. Join us, and the work you do here will affect millions. Applications are open. To find out more, visit tfl.gov.uk/apprentices @TfLCareers

‘I love knowing that what I do affects the lives of millions.’ Kyron Benn Traffic maintenance apprentice


MARCH 10 - 16, 2016 THE VOICE | 9

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Tower Hamlets continues to support both young people and adults ADMINISTRATIVE TASKS: Chesnei Monrose

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OWER HAMLETS Council has been training and employing apprentices for over 20 years, at any one time at least 50-70 apprentices will be employed by teams across the Council; the most popular apprenticeships have been business administration and health and social care, but increasingly we are diversifying in order to meet future workforce needs. We now also have apprentices in customer services, information, advice & guidance (IAG), social media, ICT and facilities management. All our apprentices are drawn from the local community as it is important to Tower Hamlets that our workforce is reflective of our community. In 2015 LBTH achieved ‘excellent’ when assessed for the Equality Framework for Local Government (EFLG). The Council works with and invests in local residents to develop their talent, skills and confidence whilst working with local employers to plan and resource their future workforce needs. Throughout the apprenticeship, support is provided to ensure progression into perma-

“ I have

gained qualifications and don’t have a big university debt to pay off ” nent jobs or a higher level apprenticeship. Chesnei Monrose completed her GSCE’s in the summer of 2010 and was advised to stay at school to do ‘A’ levels, she wanted to go into travel and tourism, nobody ever suggested an apprenticeship to her. Within 6 months she realised that this was not working and she wanted to start work. This wasn’t easy as she didn’t have any experience, so she went to college and did a level 1 apprenticeship in business admin, it was at this time that she realised that the apprenticeship

route was the best for her as she could study and earn at the same time, thus not saddled with a debt. She applied to be a level 2 apprentice at Tower Hamlets Council and started in September 2013, she was placed within the public health team. Chesnei was involved in the full range of administrative tasks for the team but also learned about the role of public health and assisted with campaigns on oral health and smoking cessation. Once she successfully completed level 2, Chesnei was interviewed and got a level 3 apprenticeship within economic development; she moved to a different apprenticeship and completed information, advice & guidance (IAG). She worked out in the community supporting people with multiple barriers to employment to enable them to get into work. Even though she was much younger than many of the clients she was supporting, this wasn’t a problem and she enjoyed seeing people gain in confidence as they got into work.

invests in local residents. When asked what she would say to another young person thinking of doing an apprenticeship, she said: “Starting my career with an apprenticeship at Tower Hamlets is the best thing I could have done, I have gained so much experience in different areas of work which enabled me to decide what job I really wanted. “I have gained qualifications and don’t have a big university debt to pay off. I have now secured my first permanent role as a contact centre advisor

within the economic development service. I want to thank the apprenticeship team for all their support. Cllr Josh Peck, Cabinet Member for Work and Economic Growth said: “Chesnei is an example of how the council has connected talented local people to apprenticeship and job opportunities. “It is essential that we support the next generation in education, sector specific skills and getting into local networks

which will help them get the first job of their future career. “The council continue to deliver highly successful innovative schemes which support both young people and adults into opportunities harnessed from the economic growth being generated in the local area.”

INVESTS The Council works with and

EAST ENDERS: The Council works with and invests in local residents


10 | THE VOICE MARCH 10 - 16, 2016

APPRENTICESHIPS

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An Eagle ready to soar Zuleika is over the moon with Crystal Palace apprenticeship

T

HE PROFESSIONAL Footballers Association (PFA), as part of their Union Learning Fund (ULF) supported project, have been helping football clubs up and down the country increase the number of women taking on careers in sport. At a recent event run by the Crystal Palace FC Foundation SERTUC unionlearn’s Apprenticeships Support Officer, Oreleo Du Cran, got talking to

Zuleika Williams, a business administration apprentice with the club. Zuleika is 21 and – following a six month prison term - carried out a 12 week employability course from the probation service. This led to her volunteering at the Crystal Palace FC Foundation in the office, and on the pitch, before becoming an apprentice. Zuleika is also training as a football coach with the Foundation. Zuleika said why she wanted

“ I Since

becoming an apprentice I have really enjoyed having another chance at education ”

SECOND CHANCE: Zuleika Williams to volunteer with the club; “What motivated me to volunteer for Crystal Palace FC Foundation was the opportunity to work closely with children of different ages and abilities and to help them further their skills to help in any way to achieve their dreams. “Since becoming an apprentice I have really enjoyed having another chance at education. I have found it really good. It has helped to improve the skills I have when working in the office and improve my knowledge on the office environment, but I am also still learning new skills at the same time.” The apprenticeship has lead

to other training opportunities, which Zuleika has been only too happy to take advantage of. These have helped her develop her work related skills and included a 3 day open college network accredited course for personal budgeting & management. The apprenticeship has really helped Zuleika with not only work opportunities, but also her self confidence. MOVING In the past she had spent time in prison – and felt that if she hadn’t started the scheme she would “probably be unemployed at home struggling to find a job and not moving forward in life I might have ended

up back in prison.” However the training has resulted in her becoming far more confident in herself and her abilities. Zuleika feels that the skills and knowledge she has gained since starting the scheme have resulted in her being far less shy and a much more outgoing and approachable person – a big plus in the line of work she which she is looking to develop. Oreleo said; “Zuleika’s story demonstrates the positive effect on someone’s life that having the opportunity to sign up to a good quality apprenticeship scheme can have. “The Crystal Palace FC Foundation have been delivering great training, which is fully supported by unionlearn and the PFA.” For Zuleika the apprenticeship has made a huge difference to her life, and offered an opportunity she is grabbing with both hands; “My experience since joining Palace is definitely something to write home about - and I have. “My family are proud and so am I, I really can’t believe I have had a second chance to change my life around.” “I am far from the same person I was before I went to jail and I have to thank Crystal Palace FC Foundation for their support and encouragement to better myself and become the young woman I am today.”


MARCH 10 -16, 2016 THE VOICE | 11

APPRENTICESHIPS

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There is no better time to consider apprenticeships A

PPRENTICESHIPS ALLOW individuals to ‘get in and go far’ at some of Britain’s biggest and brightest companies, gaining the skills and knowledge they need to succeed, in some cases up to degree level, while working and earning. Some of the country’s top employers are offering the best possible start to enable young people to get the skills they need for a great job, not only with apprenticeships but with work experience and traineeships too. There is no better time than now for more young people to consider apprenticeships as a route into a successful and rewarding career. The government’s commitment is for 3 million more apprenticeship starts by 2020. While many young people are already reaping the benefits – more need to

get involved. The soonest way to get involved and find out more about apprenticeships is during National Apprenticeship Week – which runs from March 14 - 18 and is co-ordinated by the National Apprenticeship Service. The week is designed to celebrate apprenticeships and the positive impact they have on individuals, businesses and the wider economy and its theme of ‘an apprenticeship can take you anywhere’ realises the ambition of apprentice growth and success. Thousands of employers will be pledging to take on apprentices during the week, making it the ideal time for young people to consider an apprenticeship. Hundreds of events will be taking place across the country during National Apprenticeship Week to spread the word

Two young people explain how their apprenticeship set them on the path to success…

and get more young people to get on board and see for themselves what an apprenticeship can do for them. Sue Husband, director of the National Apprenticeship Service said: “Both employers and their apprentices have a great opportunity to step into the spotlight during National Apprenticeship Week, to help us show how an apprenticeship really can take you anywhere. “National Apprenticeship Week celebrates how apprenticeships can help individuals and businesses achieve their ambitions of ‘rising to the top”. Apprenticeships are available in more than 1,500 job roles from nuclear to fashion, law, banking and defence. Apprenticeship participation now stands at a record level. 871,800 apprentices participat-

ed in an apprenticeship during the 2014/15 academic year. Of these, 53,109 apprentices were from BAME backgrounds and increaseD from 2012/13, when there were 49,770. For those who have their sight set on professional qualifications or a degree, an apprenticeship can fund and support their learning. You can study for a degree while working in legal services, banking and engineering as well as many other job roles. More of these specialised and highly skilled apprenticeships are being offered each year, giving people the chance to continue their professional development and fully realise their potential. For those not quite ready for an apprenticeship, a trainee-

ship might be the best option. They provide work experience and the opportunity to improve English and maths. Traineeships last for up to six months and are tailored to each individual, with support from a trusted training provider. Traineeships have been developed by employers, making them a great stepping stone to an apprenticeship or other job. The National Careers Service is also on hand to help young people make the right choice for them. Expert careers advisers are available over the phone or on line to talk through young

people’s options with them. Through online tools, web chats and telephone advice, the service can help young people to improve their job prospects and take control of their career. The National Careers Service website has information on more than 130 industry areas and nearly 800 job profiles to inspire young people about the options available and help them to make the right choices about their future. There really has never been a better time to become an apprentice.

To find out more about apprenticeship and traineeship opportunities, search on GOV.UK For careers advice, search online for the National Careers Service or call 0800 100 900

Joshua Uwadiae

Nana Bonsu

Joshua Uwadiae from London won the City & Guilds Apprenticeship Champion of the Year Award at the London region National Apprenticeship Awards. He was also put through to the national finals, where he was highly commended for his contribution to apprenticeships. Joshua started his apprenticeship in 2012 and at the time of his application to the awards, Joshua worked for eCourier WELL REGARDED: Joshua Uwadiae where he directed the firm’s IT strategy. Joshua said: “Having done an apprenticeship only three years ago I can still remember my first day and how quickly I went from being the apprentice in the office to a well regarded member of the team. “I believe apprenticeships are limitless. An apprenticeship is truly what you make it, as whether you land a job, earn a high salary, achieve extra qualifications or network deeply within the organisation - it’s all down to your graft. Successful apprentices and entrepreneurs are no different, they both graft.”

Nana Bonsu from London undertook an apprenticeship in Leathergoods Production and had placements during her apprenticeship with two companies; haute couture house Ralph & Russo and Leather design company Anthony Vrahimis Ltd. During her apprenticeships, Nana learned how to grade patterns, take measurements and make samples, whilst improving her pattern cutting and learning how to construct bags and garments. Nana started her intermediate apprenticeship in 2012 and completed in 2014. Nana said: “My apprenticeship gave me something higher education couldn’t and that was hands on experience whilst increased learning at the workplace. “I would strongly encourage people to consider an apprenticeship in their field of interest first and then consider higher education afterwards if required; it’s a great foundation.” Nana has now set up her own company August Devine - giving clients a bespoke garment designed and made especially for them. HANDS ON EXPERIENCE: Nana Bonsu


12 | THE VOICE MARCH 10 - 16, 2016

APPRENTICESHIPS

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TIPS FOR THE TOP! I

CHOSE a School Leavers Programme because I liked the idea of working towards a professional qualification that would have a direct link to the work that I do on a day to day basis. Also I wanted to further my learning but not necessarily by going to university as I didn’t want to incur any debt, the School Leavers Programme was the perfect opportunity for me to do this with the added benefit of earning a salary. The first thing I do when I get to work is make a cup of tea and check my calendar. Once I’ve checked my calendar and know what my day is looking like in terms of meetings, I then check my emails and action anything outstanding from the previous day, organise any correspondence in order of priority and action accordingly.

Ndiwe Rocque gives advice on how to make the most of opportunity STUDYING: Ndiwe Rocque

Join straight after school

Work in Assurance, Consulting, Deals or Tax

No matter Go to uni and study Accounting

Flying Start degree programmes

which path you choose

Join us as a graduate

Talent Academy, Internships, Work Placements and Jobs

Take the opportunity of a lifetime Traditionally, there’s only been one route when school comes to an end. University. Degree. Career. But things have changed. Our school leaver programme, just like our graduate programme, offers structured career development as well as learning on-the-job, and study towards business qualifications. Like a graduate, you’ll get to work with all sorts of companies – helping them measure their performance, improve the way they work and tackle their commercial challenges. So whichever path leads you to us, and we have a few, we’ll take your career further. Join PwC. We’ll help you realise your potential.

pwc.com/uk/schools /pwccareersuk @pwc_uk_careers © 2016 PricewaterhouseCoopers LLP. All rights reserved.

Create value through diversity. Be yourself, be different.

Advice I’d give for a smooth transition from school into work is… Take advantage of pre-joiner

networking opportunities, the more familiar faces you recognise on your first day in the office the less nervous you’ll be. Ask loads of questions, if you have any queries ask away, whether it’s to the recruitment officer at the job you are applying to or your school careers councillor.

My top tips for working as a school leaver… Again ask questions, it’s the only way you’ll learn and expand your knowledge, whether its technical questions or how to use to printer, people will be more than happy to help. Get involved in different projects and committees, it’s the best way to expand your internal network and gives you exposure to different roles and activities that the firm partakes in. Nobody knows how much work you have unless you tell them, so if you’re working at full capacity and you can’t take on any more work let

your team know, they’ll appreciate your honesty.

Within the School Leavers Programme your main responsibilities are… This will vary to depending on the line of service and the respective roles within, but for tax your main responsibilities will be the preparation of tax returns. You’ll also be responsible for holding client meetings to gain the relevant information needed to prepare each individuals’ tax return and explaining the tax position that will be taken. The aspects of my role I most enjoy are… I actually really enjoy studying towards my professional qualifications as it’s nice to see how what I’m learning actually impacts my work in the advice that I’m able to give my clients and my technical ability. It’s also really rewarding and when I learning about a new topic I am able to apply the knowledge to tasks at work.


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