Aftercare shouldn’t be an afterthought

Sevadis discusses how aftercare and maintenance in EV charge point installations for fleets is just as important as the installation itself

You’ve decided on your EV charge point provider, as well as your installer, but have you considered an aftercare provider? Or, whether aftercare forms part of the EV charge point installation package?

While most EV charge points on the market are reliable, like with any electrical equipment, they can be subject to faults, or issues that prevent them from working efficiently and effectively. For this reason, aftercare and maintenance should not be considered as an afterthought or a ‘bolt-on,’ but regarded as an integral element to your EV charge point deployment plan.

When looking for aftercare providers, you should consider whether the provider offers a complete hardware and software aftercare package and what this package may entail. For example, does your provider offer cosmetic analysis? Does your provider ensure that the EV charge point is running on up-to-date software for maximum efficiency? Does the service include consultation on how to maximise EV charge point usage? What are the cost implications and how will you be billed?

After experiencing demand for aftercare and maintenance of EV charge point installations, particularly for workplaces that have deployed EV chargers for their fleets, Sevadis has partnered with Devitech, specialists in EV charge point installation and maintenance. The partnership sees two expert companies working together to ensure fleet operators are charging their electric vehicles safely and efficiently.

Providing a maintenance package as part of the EV charge point installation provides businesses with an extra layer of security and confidence when making the investment into EV charging infrastructure.

By partnering with Devitech, Sevadis’ workplace and fleet clients benefit. From the commissioning of EV chargers to troubleshooting, from swift repairs to full replacements, this partnership will play a crucial role in generating confidence in charging among both fleet operators and fleet drivers.

Making sure your fleet is charged efficiently is integral to doing business so, while the decision-making process of choosing your preferred EV charging hardware and software is critical, your approach to aftercare and maintenance needs to be critical too. Investing in aftercare and maintenance ensures effective use of your charging network, while saving costs on repairs and replacements in the future.

For more on Sevadis and its EV charging solutions, see: https://sevadis.com/