Client Case Studies
Heineken - March 2010
SGL Carbon - April 2010
Wolseley - February 2010
Responsible Commercial
Antitrust Compliance programme
Competition Law Compliance
Communications programme
programme SGL Group - The Carbon Company - is
Heineken, the large international brewing
one of the world’s leading manufacturers
Wolseley is the largest specialist trade
company, launched the 6th edition of their
of carbon-based products. For the
distributor of plumbing and heating
Responsible Commercial Communications
training of their employees, they initiated
products to professional contractors and a
programme to 1,270 employees from sales and
a company-wide and comprehensive
leading supplier of building materials to the
marketing departments worldwide. Their goal
Antitrust Compliance programme. Until
professional market. This Flash-based EU
was to maintain a high level of understanding
now, more than 130 separate training
Competition Law Compliance programme
of the Heineken Rules for Responsible
programmes world-wide have been carried
forms one part of their wider programme on
Commercial Communications by launching this
out for approximately 2,200 employees. This
business ethics. This particular programme
programme on a yearly basis.
software tool enables the participants to go
was rolled out to educate their employees on
through an up-to-date and interactive training
the basics of competition law so
“It is clear that this online programme
course, improving efficiency by saving time,
that they can deal with any potential “real-life”
helps to communicate these important
costs and resources.
competition issues appropriately.
efficient way! The participants like the
“The cooperation went very well. Our
“Interactive Dialogues has been
interactivity and user-friendliness of
contacts at Interactive Dialogues were
responsive to our requests to change/
the programme. As with the previous
always at our disposal and were very
update the programme and has been
roll-outs, Interactive Dialogues was co-
flexible. The incorporation of the changes
very helpful when dealing with technical
operative and we were very satisfied with
to the programme went very smoothly.
and general queries following the launch
the support provided.”
We found the Interactive Dialogues team
of the programme.”
Sietze Montijn - Head of Corporate Affairs at
to be very client-orientated.”
Jenny Wilks - Corporate Counsel at Wolseley plc
Heineken International
Andrea Krönung - Compliance Services Manager at
rules across the company in a very
SGL Carbon SE
www.interactivedialogues.com
Eli Lilly - May 2010
NNE Pharmaplan - May 2010
Competition Law Compliance
Business Ethics programme
programme NNE Pharmaplan is the world’s leading Eli Lilly, founded by Eli Lilly in 1876, is the
consulting and engineering company in the
10th-largest pharmaceutical company in
complex field of pharma and biotech. As part
the world. Eli Lilly educated its employees
of a future approach to compliance, training
on competition law with an on-line training
in Business Ethics was the first step. The
programme on “Behaviour in Competition”.
main reason was the need to create further
Compliance with antitrust law is one of the
awareness on the policy and instruction on
key areas of focus of the Eli Lilly company.
Business Ethics and considering an e-learning
Some of the important features of the
programme was decided to be the most
programme were that the training programme
efficient method taking into consideration
was e-based (allowing them to reach a
time and resources. The programme featured
large number of employees) and focused on
a business ethics quiz at the end to test the
pharmaceutical examples.
knowledge of the participants.
“The co-operation with Interactive
“We have had a good experience working
Dialogues has been very good. Their
with Interactive Dialogues. Both the initial
account manager and the whole team
development and the technical support
have been extremely helpful with all
during the roll-out were prompt which
of our queries and really provided
was quite essential for a successful
useful support to remove road blocks.
launch.”
The response time of the Interactive
Mia Ra Nielsen - Paralegal, Legal Department LL.B.
Dialogues team has been incredible.”
at NNE Pharmaplan
About Us Interactive Dialogues, now part of the Idox Group, was founded in 1998 and boasts over 15 years as Europe’s leader in the e-learning legal compliance industry, serving the needs of clients, from midsized privately-owned companies to Fortune 500
Contact us: T: +32 (0)2 713 6300 E: sales@interactivedialogues.com W: www.interactivedialogues.com W: www.idoxgroup.com
Florence Bayard - General Counsel/Legal Director at Eli Lilly Europe
www.interactivedialogues.com