Facilities Management by Concorde BGW 2022

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FACILITIES MANAGEMENT

Delivering best-in-class property maintenance solutions, without compromise.

CONTENTS Introduction 4 Sectors 5 What We Offer 6 Areas We Cover 7 Our Services 8 Planned Maintenance 10 Reactive Maintenance 11 Servicing & Compliance 12 Building & Refurbishments 13 Health & Safety 14 Social Value 15 Case Studies 16 Who We Work With 17 Location 18 Contact Us 19 3

INTRODUCTION

Welcome to Concorde Facilities Management

We’re a leading, insured, and approved Facilities Management and Property Maintenance contractor. We can advise on and schedule works to help keep your business running smoothly and ensure your building remains in a good state of repair. Our reputation for delivering projects on time and on budget is a representation of our high quality, award-winning work.

We have built successful partnerships with organisations of every size, from schools, social housing, and local authorities through to retail, leisure and hospitality.

By combining talented tradespeople with careful planning and management, we are able to deliver best-in-class property safety, development and maintenance solutions, without compromise.

Backed by the experience and technical knowledge of our long-established team, our services don’t just meet the standard requirements of Facilities Management delivery – they exceed them.

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SECTORS

Education

The future of education relies on high-quality learning environments that are safe, functional, energy efficient and compliant with all the necessary statutory regulations.

Commercial Offices

The wear and tear of your commercial property is only natural and maintaining it is a great way to prevent huge, unforeseen costs and helps to preserve the buildings value.

Local Authorities

We primarily work with Local Authorities to maintain, improve and optimise estates which ultimately make a difference to the lives of people and their communities; it’s about more than operating facilities.

Landlords

Our services are tailored to meet individual needs of independent landlords and national property groups. From emergency repairs to compliance management, we are able to deliver cost-effective maintenance solutions.

Leisure & Hospitality

If your building is not working properly or not up to standard, this can lose you business. We deliver long-term value, as a full-service agency we can design, build and maintain your property to ensure it remains functional.

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WHAT CAN WE OFFER?

Best in class Facilities Management Services

Choosing Concorde BGW Group as your FM partner is one of the most important ways of ensuring the effective day-to-day running of your business.

Our trained facilities management team deliver a variety of services covering everything from emergency repairs to electrical upgrades. By combining talented in-house trades people, joiners, electricians and plumbers with careful planning and management, we can deliver best-in-class property maintenance solutions without compromise.

We service the entire Yorkshire, Humber, East Midlands and West Midlands regions and manage both planned and reactive maintenance projects, building construction and alterations, whilst making sure your site meets the statutory compliance regulations.

We can oversee your building and grounds maintenance to ensure it remains safe, secure and functional and we deliver our services 24 hours a day, 365 days of the year.

Call us to discuss a bespoke maintenance package on 0115 778 6235

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AREAS WE COVER

WE HELP KEEP YOUR BUSINESS RUNNING SMOOTHLY AND ENSURE YOUR BUILDING REMAINS IN A GOOD STATE OF REPAIR. 365 DAYS A YEAR, COME RAIN OR SHINE. Richard Wilson, Managing Director NORTH EAST YORKSHIRE / HUMBER EAST MIDLANDS ANGLIA LONDON SOUTH EASTSOUTH WEST WEST MIDLANDS NORTH WEST TEESIDE NORTH YORKSHIRE WEST YORKSHIRE SOUTH YORKSHIRE NOTTS NORTHANTS DERBYSHIRE HUMBER AREA LINCOLNSHIRE 7

Building Construction

• Design drawings and space planning

• Specialists in heritage building restoration

Structural alterations

Staircases (wooden & steel)

Traditional window maintenance, repairs and renewal

Roofing repairs and renewal works

• Traditional roofing/felt roofing

GRP roofing systems

EDPM roofing systems

Architecture and civil engineering

General extensions

Demolition and structure erection

General bricklaying and repairs

Boundary walls/pillars

White rocking works

Partitioning works

FRA remedial works

Inter nal wall removal and steel works

Structural engineer reports

Feasibility studies

Building regulations

Commercial kitchen works

Drainage surveys

Site clearance

Change of use planning and design works

Toilet refurbs

Disabled toilet alterations and installs

Disabled access ramps and railings

Bi-fold door installations

Paving and surface works

Aco drainage

Excavation works and site preparation works

Emergency

• Make safe and secure services

Weather damage

Water damage

Faulty locks

Guttering works and clearing

Drainage blockages and repairs

Reactive call outs 424 - 72 hour (M&E and building call out services)

• Glazing repairs

Groundworks

• Drainage surveys

• Drain repairs

• Hard and soft landscaping

Resin bound/bond surfacing

Rubberised play areas

Tarmac repairs & renewal

White line marking

Fire & Security

• Fire alarm surveys and maintenance

• Fire alarm upgrades (hard wired and wireless)

• Intruder alar ms (hard wired and wireless)

• CCTV Systems

• Door access control systems

• Roller shutters

• Fire roller shutters

• W indow grilles

• Steel door installations

• Electric gates and barriers

• Fire doors

• Fire stopping works (Passive fire protection)

• Fire extinguishers & blankets

• Fire compatmentation

• Sprinkler & misting systems

• Emergency lighting

OUR SERVICES 8

Enviromental

• Energy efficiency survey

• Heating control systems

LED lighting

Home & workplace

charging points

Solar PV

Solar Ther mal

Solar water & pool heating

Pigeon guards for panels

Air, water & ground source

Heat pumps

Gas, oil & biomass boilers

Batteries from Tesla, Enphase (Datasheet) and Powervault

• Repairs/servicing

Decorative Finishes

Fabric repairs

Soft fur nishings

Interior design services

Staircases

Tiling & feature finishes

Artwork & styling

Decorating

Fur niture specification

Decorative lighting specification

Joinery details & construction

Mechanical & Electrical

• Gas upgrades

Boiler works, servicing & installs

New heating systems

Air conditioning (AC)

Service and repairs for AC

Cellar cooling

General plumbing, heating works and maintenance

Electrical upgrades

Electrical testing and inspecting

Electrical compliance works

• LED lighting and energy performance/savings

• Emergency lighting

General electrical works and maintenance

Ventilation systems

PAT testing

Planned preventative maintenance (PPM)

AV - music & TV’s

• Data cabling

• WIFI, POE boosters etc.

• Data wiring (cat 5 and cat 6)

H&S

• Compliance Assessments

• FRA (fire risk assessment) reports

• Water risk assessment

Water chlorination

Asbestos surveys

Inspection & fault diagnosis

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vehicle

PLANNED

Planned Maintenance

Planned maintenance offers the best protection against unexpected faults. It reduces downtime and potential safety concerns whilst enabling you to forecast works to ensure your property always has an exceedingly high finish.

Our company has years of experience in providing proactive after care and maintenance services. We create a bespoke maintenance programme for you which ensures your building is legally compliant with regulations and continues to impress. Our expertise is unrestricted in terms of property type or maintenance requirements.

We can provide professional services 365 days of the year and are always on hand to deal with the unexpected. Work with us to have complete assurance that your building is being professionally maintained.

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REACTIVE

Reactive Maintenance

We respond to unforeseen and unplanned incidents, controlling and minimising any potential impact to your business 24/7.

Our structure enables our clients to minimise expensive call-out costs yet have the confidence that all repairs will be attended to within an agreed SLA. We focus on a ‘first time fix’ wherever possible to ensure minimal disruption to trade.

Whether it is a call-out for minor repairs and maintenance or an emergency response to incidents, we can help.

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SERVICING

Servicing and Compliance

Good maintenance prevents expensive faults and down-time, it extends the installations service life and contributes to your statutory obligation to manage your building and appliances.

Our mechanical and electrical team can ensure machinery and equipment is serviced to maintain warranties and high performance. We also provide services to cover legal requirements such as gas and electrical safety certs and asbestos surveys.

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REFURBISH

Building Projects and Refurbishments

Get the most from your property with a programme of planned refurbishments. Our multi-trade team can tackle the most demanding of refurbishment projects.

Combining trades including carpentry, joinery, decorating, flooring, electrical, plumbing, groundworks, and even interior design works - we can steer every project through to completion.

We provide an end-to-end build service for anything from full scale construction to minor alterations of commercial properties.

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HEALTH & SAFETY

You’re in Safe Hands

Behind the beauty is a dedicated build team, with experienced project management experts, site teams and health & safety coordinators ready to oversee and deliver every aspect of your project.

Our commitment to health and safety isn’t just a part of our SSIP accreditation, it’s at the heart of everything we do.

We take care to ensure that our sites and all site staff operate to the highest code of conduct.

OUR COMMITMENT TO HEALTH AND SAFETY ISN’T JUST A PART OF OUR SSIP ACCREDITATION, IT’S AT THE HEART OF EVERYTHING WE DO.
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SOCIAL VALUE

Contributing to Social Value

We are part of The Social Value Portal which is an online solution that allows organisations to measure and manage the contribution that their organisation and supply chain makes to society, according to the principles laid out within the Public Services (Social Value) Act 2012.

We proactively uphold a vision of a world where people and organisations collaborate to build flourishing and sustainable communities for all.

It drives each action taken within our business to achieve our aim of removing employment barriers, adding benefit to our team to support lives and wellbeing, working with suppliers that meet out social responsibility expectations and to give back through donations and volunteering.

We encourage you to look at the impact we are making on our community which is more than organisational outcomes.

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CASE STUDIES

Student Accommodation Block

Nottingham, £375,550

Works consisted of the rip out and installation of 48nr kitchens and 128nr bathrooms including the associated M&E works across 5 student blocks located in various parts of the site.

• Lifecyle works

• Minimal disruption for ‘summer stayers’

• No use of powered lifts

• Handed over blocks one at a time

• Construction phase plans, H&S etc

• Site inspections and reports

• Floor laying

• Decorative works

• Fire alarm install

• Upholstery works

Council Property Upgrades

Leicester, £2,000,000

There is a statutory obligation to keep housing stock in a safe condition, consequently, the council has a policy to either rewire or upgrade the fixed electrical installation in its social housing stock approximately every thirty years.

• Reactive and planned EICR reports in both domestic and non-domestic properties

• Full rewires

• Upgrades

• Minor repairs

• Rewiring of communal area lighting, using steel conduit

• Supply and installation of low energy, low maintenance LED luminaries

• Emergency responses and repairs

• Improvement of existing installations

• Maintenance of existing electrical installations

• Kitchen and bathroom upgrades

• General joinery and decorating

• General building and roofing works

• Disabled ramps

National Pub Chain

East Midlands, £3,500,000

We undertake a wide range of reactive, planned maintenance & repairs in commercial properties across our region which include:

• Full rewires

• M&E upgrades

• Minor repairs

• Glazing repairs/window installations

• Emergency responses and repairs –4hr or 24hr SLAs with our first time fix rate currently at 98%

• Improvement of existing installations

• Maintenance of existing electrical/heating installations

• Kitchen and bathroom refurbs

• General joinery and decorating

• General building and roofing works

• Drainage surveys and remedial works

• Disabled ramps

• Structural/damp surveys

• Planned projects with a 10-day turnaround time from receipt of order to starting on site

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WHO WE WORK WITH

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LOCATION

Strategically placed depots

With offices in London, Nottingham, Leicester and Yorkshire

we work across the UK for independents, large operators and even the MoD using the simple core principle of delivering high quality refurbishments on schedule and on budget time and time again.

Our depots are located in critical locations that allow us to travel around the country as quickly as possible to our clients premises, allowing us to be as responsive as possible to your needs.

Nottingham

Unit 16, The Glade Business Centre, Forum Road, Nottingham, NG5 9RW

Doncaster

Unit 15A, J3 Business Park, Balby Carr Bank, Doncaster South Yorkshire, DN4 8DE

Doncaster

Palmer Street, Hyde Park, South Yorkshire, DN4 5DD Nottingham Unit 3, The Glade Business Centre, Forum Road, Nottingham, NG5 9RW

London

TOG Albert House, 256-260 Old Street, Shoreditch, London, EC1V 9DD

Leicester

500 Aylestone Road, Leicester, LE2 8JB

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Say hello We’d love to talk to you about your next project. Enquire with us today to discuss a tailored maintenance package to suit your needs. info@concordebgw.com concorde-fm.com Follow us Richard Wilson (Managing Director) richard.wilson@concordebgw.com 07710 583 387 Michael Flint-Bush (Director) michael.flint-bush@concordebgw.com 07887 414 575 CONTACT US KEY CONTACTS

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