Issue
14.10.14
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Concrete online Scan for all the latest news, sports and society blogs
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Neil Ward: improving assessment & feedback
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Should we be preparing for a zombie apocalypse?
Photo: Flickr, Steven Hughes
Students dissatisfied with First Bus service Geri Scott Editor-in-Chief It has come to Concrete’s attention that UEA staff and students continue to be dissatisfied with the service they are receiving from First Bus, the company who operates the 22, 25 and 26 (formerly known as the 25a) buses which run from campus. On 1st September 2014, First Bus announced that: “there are major improvements to service 25 which will now run via Unthank Road every 10 minutes from Monday to Friday”. However, this is not the level of service which has been experienced by UEA students and staff, with many taking to Twitter to air their grievances. Nicholas Walsh, a lecturer in Developmental Psychology at UEA tweeted in reference to the service between 08:00 – 09:00: “Dreadful bus service from @FirstNorwich for UEA staff and students. Huge delays for people getting in.” Others complain over lateness, buses generally not showing up, or being full when they arrive at their bus stop. In some cases, commuters complain that they had contacted customer service and received no reply, even after the
promised 14 working days. However, it seems as if the blue line, which incorporates the number 25 and 26 services is not the only line with problems, as students who live in Bowthorpe also express concern. Courtney Pochin, a third year Film and English Studies student said: “I get the 21/22 from my house and always end up waiting ridiculous amounts of time for it to arrive and find that some of the drivers are a lot ruder than those on the 25. Also they’ve been moving the first bus stops in the city centre around a lot lately, I don’t have a clue where to get my bus from anymore!” Rob Drury, a third year Film and Television Studies Student, added that: “It’s great that so much work goes into the 25/26 route but it’s not the only route that needs to be made better!” There are also more general concerns that don’t relate to specific services, as Madeleine Hickish, a third year English Literature student commented: “I’d like to know why ‘young person’ stops at 20, when most students reach at least 21 before they leave uni”. When approached for comment, First Bus said: “The changes which were implemented on September 21 have seen resources moved
from the X25 service to services 25 and 26, which has created more capacity. “We are aware of occasional journeys where capacity has been an issue and we are closely monitoring this. It naturally settles down as student demand for services spreads across the morning peak. We make every effort to provide the best possible services and only operate double decker vehicles on this high frequency route. “Unfortunately we have experienced lateness on some journeys due to heavy traffic and congestion caused by roadworks in the city centre. These major infrastructure improvements are due to be completed in early November and this will, in turn, improve the reliability of the service. “We welcome all feedback about our services and thank those passengers who have already been in touch. Our customer services charter states that we will respond to queries within 14 working days.” Anybody concerned about the service received from First Bus are encouraged to contact the UEA’s Travel and Transport team by emailing transport@uea.ac.uk or by calling 01603 592353.
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Josh Patterson reviews Gone Girl
National Union of Students launches attack on low apprenticeship pay Yan Malinowski News reporter The National Union of Students (NUS) stepped into the debate on the minimum wage by criticising the recent 5p pay rise for apprentices earning the minimum wage. The wage, which is the minimum amount apprentices can be paid, rose from £2.68 to £2.73, a total rise of just 5 pence, while wages for adults in employment rose by 19p and wages for 18-20 year olds rose by 10p. In a press release, the NUS attacked what it called the ‘poverty pay’, highlighted by such a small rise and called for a clampdown. Toni Pearce, NUS President stated: “Apprenticeships create fantastic
opportunities for both apprentices and employers, but it’s high time they were awarded a decent pay rise”. She also claimed that the ‘meagre’ pay on offer to apprentices would be a deterrent to the young people wanting to take up apprenticeships across the country. However, government figures suggest that since 2011 over one million people have taken up apprenticeships; a figure higher than in the three academic years prior. The NUS is backing this month’s “Britain Needs a Pay Rise” campaign organised by the Trades Union Congress (TUC), which will hold a demonstration in London on the 18th October. The organisers are calling for a fairer and properly enforced minimum wage, higher wages where possible, and crackdowns on
executive pay, arguing that overall wages for everyone (outside the financial sector) have been shrinking since the 1970s. The TUC’s demonstration provides a platform for the NUS to show the student “It’s high time they were awarded a decent pay rise” Flickr: Pete Forsyth body’s commitment to fairer pay. The issue has been raised by a number of political parties looking to maximise voter support in the run up to the general election in May. In its attack on low wages for apprenticeships, the NUS has also argued
that there is a larger problem with the very nature of apprenticeships in the UK. Research from the Equality and Human Rights Commission (EHRC) has suggested that there are huge discrepancies in the amount paid to apprentices. Those doing what are seen as traditionally male dominated apprenticeships – such as engineering and construction – tend to be paid more than those people doing apprenticeships in childcare or hairdressing, which are traditionally seen as more female dominated. The EHRC’s findings, however, go further, and suggest that apprentices doing engineering and construction also get more classroom time and on-the-job training as well.