connected Issue 107

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INSPIRING SUCCESS ISSUE 107 The official magazine for Chamber members PLUS. . . ALL THE LATEST NEWS FROM THE CHAMBER NETWORK NEW CEO GETS CONNECTED

MARSHALL MEANS BUSINESS

I-PACE is the essence of Jaguar, electrified.

The all-electric Jaguar I-PACE engages every time you take the wheel, seamlessly blending luxury performance and technology for an effortless drive. It’s the ideal business vehicle too, thanks to the lower cost of ownership, low tax and exemption from emissions-based charges.

Plus, receive a complimentary 7Kw Pod Point Home Charger with standard installation.

EXCLUSIVE OFFER

Initial Rental

£3,589+VAT

10,000 mpa Mileage

Monthly Rental

£598.27+VAT

Excess Mileage

21.90ppm

DISCOVER JAGUAR I-PACE BUSINESS OFFERS AT MARSHALL JAGUAR

COMPLIMENTARY 7KW PODPOINT HOME CHARGER WITH STANDARD INSTALLATION

Take advantage of our complimentary Pod Point Smart home charger & installation offer with Jaguar Contract Hire across selected electrified models

Gareth Woodgate

Contact Gareth on 07917 383326 to request a quotation or email gareth.woodgate@marshall.co.uk

Marshall Jaguar Land Rover Cambridge, 699 Newmarket Road, Cambridge, CB5 8SQ 01223 663142

Terry White

Contact Terry on 07500 911194 to request a quotation or email terry.white@marshall.co.uk

Marshall Jaguar Land Rover Peterborough, Mallor Road, Boongate, Peterborough, Cambridgeshire PE1 5AU 01733 823277

*Time based on using a 7kW AC home charger. Charging times will vary dependent on many factors, including but not limited to: the age, condition, temperature and existing charge of the battery; facility used and duration of charge. Marshall Motor Group Limited is a credit-broker not a lender. Subject to status. Terms & Conditions apply. You will never own the vehicle. We may receive a commission from the hire company for arranging a Contract Hire agreement for you. For further information on our commission arrangements please see our Finance Commission Disclosure Statement https://www.marshall.co.uk/fcds

Business users only. Based on a Jaguar I-PACE 294kW EV400 R-Dynamic SE Black 90kWh 5dr standard specification, non-maintained. Excess mileage charges 21.90p per mile. Must be returned in good condition to avoid further charges. Contract Hire subject to status. This promotion cannot be used together with other manufacturer’s promotions and is subject to availability at participating Retailers only for new vehicles registered between 1st July to 30th September 2023. Contract Hire is provided by Jaguar Contract Hire, a trading style of Lex Autolease Limited, Heathside Park, Heathside Park Road, Stockport SK3 0RB. Permitted maximum mileage is 120,000 over the full contract duration for petrol vehicles and 150,000 for diesel vehicles. The contracted mileage will also be pro-rated in the event of any early termination of a contract (contract early termination fees also apply). Eligible models for this offer are Jaguar I-PACE and PHEV variants of Jaguar E-PACE and F-PACE.

To be eligible, orders must be placed between 1.7.23 and 30.9.23. The promotion is exclusive to Jaguar Contract Hire transacted directly by Jaguar Retailers.

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CONTENTS this issue 5 Chief Executive’s comment 6-7 Connect 8-10 Global Reach 12 Training 13 Inform 14-15 Transform 16 Protect 17 Ask the Expert 18 Marketing Insight 19 Charity of the Year 20 Mental Health 22-23 Engineering Services Partnership 24-25 New Members 29-31 Charity News 32-40 Member News 42-43 Chamber Events 7 31 34 40 12 17:24 36 connected 3

Welcome to the latest issue of connected. Our Local Skills Improvement Plan report has been approved by the Department for Education and we are starting to plan the next stage. Turn to page 21 to find out the latest news and how you can get involved.

This issue we announce our Christmas events taking place in Cambridge, Peterborough and Stamford. We hope you will join us to celebrate the festive season. We also provide a recap of two successful Summer events – Brewing Up Business to re-launch our Fenland Chamber of Commerce and our Annual Summer Garden Party which was hosted by Graduate Cambridge. A recap can be viewed on the connect pages.

Our Charity of the Year, Cambridge Children’s Hospital which is part of Addenbrookes

Charitable Trust, are holding a corporate networking event in October at John Lewis, Cambridge. Please turn to page 19 for details.

s.parr@cambscci.co.uk

EDITOR welcome from the Chief Executive Charlotte Horobin Editor Sadie Parr Published and Printed by www.xlpress.co.uk Design Helen Dwyer Advertising Sadie Parr s.parr@cambscci.co.uk Membership Team Montse Esquino 01223 209811 Jack Wilson 07564 054922 Kamla Sooriah 07955 439393 Chamber contact details Clifford House, 2 Station Yard, Oakington, Cambridge, CB24 3AH Tel 01223 237414 Email enquiries@cambscci.co.uk Visit www.cambridgeshirechamber.co.uk @CambsChamber Cambridgeshire Chambers of Commerce Cambridgeshire Chambers of Commerce @CambsChamber Views expressed in connected are not necessarily these of Cambridgeshire Chambers of Commerce. Acceptance of advertisements does not imply official endorsement of the products or services concerned. Whilst every care has been taken to ensure the accuracy of editorial content, no responsibility can be taken for any errors and/ or omissions. The editor reserves the right to make amendments without notification. INSPIRING SUCCESS ISSUE 106 The official magazine for Chamber members PLUS. . . ALL THE LATEST NEWS FROM THE CHAMBER NETWORK MEET OUR PATRON NOVOTEL CAMBRIDGE NORTH
Welcome ....
OCT 2023 NOV 2023 21 Informal Networking Evening, Stamford 19 Informal Networking Evening, Cambridge • DIARY DATES • 17 Informal Networking Evening, Peterborough 5 Rooftop Networking, Cambridge 11 Understanding Rules of Origin course 17 Construction and Property Networking Lunch, Peterborough 15 Understanding Exporting course 16 Inward and Outward Processing course 2 Sizewell C Supply Chain Roadshow, Wyboston 11 Informal Networking Evening, St Neots 16 Informal Networking Evening, Cambridge 12 Construction and Property Mini Golf, Cambridge 12 Incoterms 2020 course 30 Inspiring Women’s Christmas Lunch, Peterborough 22 Cambridge B2B 27 Informal Networking Evening, Ely 20 Construction and Property Networking Breakfast, Cambridge 31 Cheese and Wine Evening, Peterborough 23 Informal Networking Evening, Ely 8 Understanding Importing course 8 Informal Networking Evening, Huntingdon 15 Safari Networking Breakfast, Huntingdon 14 Walk and Talk, Peterborough 4 connected

Chief Executive’s comments

It is hard to believe I have already spent two months as CEO at Cambridgeshire Chamber of Commerce. Time truly does fly when you’re surrounded by the passion and dedication that emanates from everyone that I have met. During this time, I have had some rewarding opportunities to meet and collaborate with incredible individuals and businesses. These inciteful interactions will help shape the future of the Chamber. I would like to share a snippet of my two months here….

In my first weeks, I started by building strong relationships with our valued Patron Members; Price Bailey, Novotel and The Jockey Club. These encounters have been enlightening, it has been a great opportunity to listen to their insights and to understand how powerful these relationships can be.

Our Summer Garden Party was my first event as CEO and it was a fantastic afternoon! Luckily the weather held out, giving attendees the perfect opportunity to enjoy the views and network with other businesses, while enjoying drinks and canapes on the punts.

Having spent a decade supporting economic prosperity, I understand the importance of our local community. I’ve benefitted from the opportunity to meet with Cambridgeshire and Peterborough Combined Authority, Local Authorities and a number of Political Leaders. These engagements have reaffirmed in my mind the important role the Chamber has to play to support economic growth, job creation and sustainability. Due to the implications currently faced relating to economic growth and interest rates, we continue to have a strong

dialogue with the British Chambers of Commerce (BCC). We want to help get your voice heard and in doing so, each quarter we have our Quarterly Economic Survey. These results provide us with an accurate representation of the realities experienced by businesses like yours. We use this information to influence the decisions of key stakeholders, Government and the Bank of England. Alongside a strong survey response, your anecdotal evidence is essential, I really welcome members sharing their experiences and ways in which you believe we can improve the ecosystem for business.

I’ve been pleased to see the events calendar reignite after a hiatus over the summer. I’d like to re-iterate my congratulations to Le Mark Group for celebrating their 40th anniversary, it was a pleasure to join their ‘Party in the Paddock’. I was also delighted that thanks to our kinds hosts Marshall of Cambridge we were able to host a roundtable, where we heard from special guest Colonel Ryan J. Garlow and enjoyed a insightful tour of the base. I was also very pleased to speak at the Huntingdonshire Manufacturing Summit which was held at Alconbury Weald, where we had a sharp eye on innovation.

On Tuesday 12 September, we were privileged enough to visit the Opening of the new Magpas Air Ambulance Base. This new, purpose-built airbase and headquarters was unveiled by HRH The Princess Royal at Alconbury Weald. It is set to boast a dedicated state-of-the-art training center and is equipped with 24/7 operations with well-being and rest facilities for crew and clinicians.

I’ve been very grateful for the support of our extremely talented Board of

Chamber Patron Members

Directors, who dedicate time not only to the Chamber Board but in their leadership of Local Chambers and sector groups. We are delighted to see the Chamber’s membership continue to grow and I’m very pleased to join a team who a truly dedicated towards our community’s success. I look forward to seeing you at CambsB2B which takes place on 22 November at Imperial War Museum, Duxford.

CHIEF EXECUTIVE comment from the
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ANNUAL GENERAL MEETING NOTICE

Notice is hereby given that the twentieth Annual General Meeting of the Cambridgeshire Chamber of Commerce and Industry will be held at Clifford House, 2 Station Yard, Oakington, Cambridge CB24 3AH on Thursday 30 November 2023 at 9.30am for transaction of the following business:

Ordinary Resolutions:

• Approval of the report of the Directors and the financial statements for the year ended 31 March 2023.

• Re-election of Directors: Martin Clapson and Faye Holland whose appointments as Directors were approved by members at the November 2020 AGM offer themselves for re-election as Directors for a second and final three year term until the 2026 Annual General Meeting.

• Re-appointment of Azets Audit Services Limited as auditors of the company.

• Authorising the Directors to determine the auditors’ remuneration.

The Directors Report and Financial Statements for the year ended 31 March 2023 are available on the members’ section of the Chamber website.

A proxy form can be downloaded from the members’ section of the website; this must be returned by email or post to the registered office, 48 hours before the meeting.

September 2023

Registered office: Clifford

Summer Garden Party… in the rain!

The weather wasn’t on our side for our annual Summer Garden Party in August, but of course that didn’t stop us from having a great afternoon with the local business community. We enjoyed an afternoon of delicious BBQ food, relaxed networking and drinks. The sun came out for a while to let us enjoy some time in the stunning gardens,

and those that were brave managed to take part in some punting!

A huge thank you to the team at Graduate Hotels Cambridge for hosting, sponsoring the drinks and changing the plans around last minute to suit the good old British Summer. Thank you to everyone that joined us, we had a great time with you all and can’t wait to do it all again next year!

We provide Chamber members with many opportunities to widen their network of business contacts – building connections, creating opportunities and maximising the benefits of being part of Cambridgeshire’s most vibrant business network.
House, 2 Station Yard, Oakington, Cambridge CB24 3AH
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Get Connected

Networking is key to individual and company development. Businesses network to develop relationships with people and companies they may do business with now, and in the future. These connections help to establish rapport and trust among the business community. The Chamber provides many opportunities for members to widen their network of business contacts through building opportunities and maximising the benefits of being part of Cambridgeshire’s most vibrant business network.

• Opportunity to attend over 150 events a year – turn to pages 42-43 and see what events are coming up in the next few months

• Join our social media groups

• Links with national companies providing business services at exclusive rates to Chamber members

• Enhance your credibility by displaying our ‘member of’ logo on your website and business stationery. Please contact Phoebe Ellwood, Digital Marketing Executive, to request a copy of the member logo on 01223 209815.

Exclusive services for Chamber members

Chamber membership provides you with links to national companies providing services at exclusive rates for members. One of these services is AA Business Breakdown Assistance. Whether you have a small or large fleet of cars or a single commercial vehicle we can help you to keep your company on the move with Chamber Roadside Assistance.

In partnership with the AA, we’ll ensure you keep motoring at an exclusive competitive price; Chamber members can receive up to 67 per cent discount on the cost of business breakdown cover.

Visit the member benefits section of our website for further details.

Brewing up Business in Fenland

Back in July we re-launched our Fenland Chamber and were delighted to host the launch event at Elgood’s Brewery.

We took part in an evening of interesting and engaging brewery tours and of course beer tasting, which all went down very well with the attendees!

Thank you to our event sponsor, Fenland District Council and Cllr Ian Benney for joining us for the evening and giving the welcome speech, alongside Andrew Silley, Chair of the Fenland Chamber.

This was a fantastic way to get businesses in Fenland together again to make new connections and support each other. We’re keen to keep the momentum going and have some exciting plans for the future, watch this space!

Thank you to those that joined us and to our Fenland Committee who worked closely with us behind the scenes to make the launch a huge success.

CONNECT network and
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We’re your gateway to international trade, providing a unique combination of expert knowledge, essential documentation and the business connections needed to capitalise on new market opportunities overseas and succeed in a global marketplace.

International Trade department closed on 22 November

Please note that the Chamber office will be closed on Wednesday 22 November with all staff attending Cambridge B2B. Details of this event can be found on page 41

On this day there will be no documentation service available online or in person. Our normal documentation service will resume on Thursday 23 November. There will be an International Trade zone at Cambridge B2B with our International Team and members of our International Trade sector on hand to offer advice and guidance on your trade activities.

Business in the dark over regulatory avalanche for EU Trade

New research by the BCC has uncovered that the vast majority of businesses are unaware and unprepared for a swathe of fast approaching changes in EU/UK regulations.

When asked about their knowledge of a number of changes coming down the track, the survey of more than 700 firms found:

• 84% of manufacturers do not know about new reporting requirements on exports of goods containing high-carbon steel, and selected other products, to the EU starting in October

• 87% of exporters are either unaware or unprepared for new EU VAT requirements due in January 2025

• 43% of manufacturers are still unaware of the UK’s, now voluntary, alternative product safety marking system to the EU’s CE one.

The lack of knowledge and preparation for the changes, mean that some traders with the EU could face a whole range of new delays and unexpected costs. In some cases exporters could also find their goods unable to be transited to EU customers.

While not all of the incoming changes to regulations will impact every firm, the wide range of new rules, and the complexity of their requirements, means many businesses will face new obstacles.

Commenting on the research, William Bain, Head of Trade Policy at the BCC, said (on 7 September): “It is a serious worry that more than four out of five manufacturers

who export have no knowledge of the EU’s new Carbon Border Adjustment Mechanism, which begins roll out in just over three weeks’ time.

“It is just the start of a series of changes, that will gradually ratchet up over the next three years, to deter the use of cheaper but higher-carbon steel, and other goods with highly embedded climate damaging emissions, being imported into the EU.

“This first phase covers only a limited number of iron and steel products, fertilisers, hydrogen, cement, aluminium and electricity, but any UK company which then includes any of these items in their goods, for example in nuts and screws, will now have to declare them.

“This is a very complex set of rules, the EU’s published guidance runs to more than 200 pages. It is likely manufacturers that export will have to think about allocating dedicated staff resources just to deal with these reporting requirements.

“So, they need to start thinking about this now, and working out what their response will be, but there are very few trusted sources of information.

“The BCC and Chambers will be working hard to pull together as much guidance as we can to help businesses get to grips with this onslaught of changes.

“Our research shows Government must also look again at how it communicates with firms about regulatory changes, especially given the likelihood of further divergence from EU rules in the future.

“EU and UK policy makers also need to look at ways of simplifying a system that is over-burdensome for traders on both sides of the Channel. This could include reducing the complexity of exporting food and exempting smaller firms from the requirement to have a fiscal representative for VAT in the EU.

“If it’s done right the further embedding of digital trade through Single Trade Windows also has the potential to make exporting and importing much simpler. And there are other practical steps that should be considered like rejoining the Pan-Euro Mediterranean convention to ease rules of origin issues.”

Karen Cash, International Trade Team Leader at the Chamber, commented:

“Please keep an eye on our social media and weekly International Trade Update as we will be putting webinars and events in place to help companies navigate the changes to trade regulations.”

You can contact the International Trade team on 01223 237414 or by emailing internationaltrade@cambscci.co.uk

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How to Find Value in a Translation Provider

As an established business in the translation industry, we are often asked how a business can reduce the costs associated with translation projects and still come out the other end with high quality translated materials.

The truth is: no translation company with a good reputation will offer cheap services. Professional translation is a complex skill and therefore a high-level translation requires time, care and incredible attention to detail, and you should expect to pay for exactly that.

If you’re looking to hire a translation company, then the idea of ‘cheap’ is not and should not be the overriding factor for you. However, there are some ways that you can streamline the project to help find greater value in a translation partnership and to reduce costs along the way.

In this piece, Mary Gilbey, Managing Director of Anglia Translations Ltd, explains how.

Search For Specialists in Your Industry

In order to achieve the best and most accurate translation, it’s important that you and your translation partner understand the overall goals of your projects. By finding a translation partner with some experience in your industry, not only do you receive a high-quality translation, but you’ve also found a translator that already understands how your business, and the overall sector operates. This is crucial when it comes to sector specific terminology. Ideally, you are looking for a partnership that will last for many years and will evolve as you expand and grow into new regions.

Contact Only Accredited Translators

As the old adage goes: ‘if you buy cheap, you buy twice’, and translation services are no exception to this rule. Selecting an accredited translation service will always be your best option.

The benefit of doing so is that not only do you receive the best and most accurate translations, but you will also build a longterm relationship with your translation partner who will understand your business and your overall commercial goals.

In our case, our founder holds a real passion for languages and world culture, and this carries over into everything we do.

We are also a fully qualified member of the Association of Translation Companies as well as being accredited to ISO 9001:2015. Experience, accreditations and specialisms should all enter into your thinking when searching for the perfect translation partner.

Develop a Strong Brief

In my experience one of the biggest reasons for overstretched budgets and missed deadlines is when the project starts to bounce back and forth.

As queries between the translator and client increase, you’ll find that the opportunities for misinterpretation increase too, and this is when budgets start to inflate and the project takes far longer.

To combat this, as a business, we ensure that we put in a good deal of the legwork even before a single word has been translated. This means we sit down with our client to ensure that we know as much as we can about their business, and what goals they’re looking to achieve.

A strong brief that has had input from both client and translator is the most effective way to complete a project efficiently.

Prepare Your Materials for Translation

Before sending any source materials to your translator, ask yourself if it is ready for translation.

In most cases there will be comparable words in other languages that your translator can use where necessary, but in some cases there will be words, phrases and cultural references that do not translate well into other languages.

Ask yourself, are the documents simple to follow and understand in the original language?

Try to avoid using any wordplay or local colloquialisms as generally these do not translate well. And make sure that the source documents that you supply to your translation partner are the final versions.

Conclusion

The cost of poorly translated materials is not just simply about a few mispronounced words or grammatical errors; it can actually be hugely damaging to your reputation and impact your ability to truly establish your business in your chosen overseas market.

Even some of the world’s biggest brands have fallen foul of glaring translation errors when trying to enter new markets as their branding and marketing materials failed to take into account the cultural differences between respective countries. When searching for a potential translation partner, you are looking to embark on a long-term relationship where they become an extension of your business, so it is important to ensure that cost is not your key deciding factor.

You want to ensure that this partner can add increased value to your business with the very best level of service.

If you are interested in moving into a global marketplace, why not get in touch with us at sales@anglia-translations.co.uk

GLOBAL REACH extend your
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The Future of Work: Embracing Linguistic and Cultural Diversity

Top Tips from Iwona Lebiedowicz, founder of PAB Languages Centre

As a team within PAB Languages Centre, like many organisations, we bring together an extensive array of experiences, traditions, and skills, enriched by our diverse cultural backgrounds. Something that unites all of us is our commitment to doing our best and adding value to our customers and communities on a daily basis.

Culture encompasses more than just language, ethnicity, and nationality. It includes various aspects like beliefs, food, religion, language, arts, social institutions, and rituals. Cultural influences shape individual approaches to workplace situations, decision-making processes, conflict resolution, and prioritisation.

In diverse workplaces, generational, religious, and educational diversity impacts professional behavior, collaboration methods, communication styles, and expectations from employers. Studies by the Chartered Institute of Personnel and Development, exploring the connection between culturally diverse teams and organisational outcomes, highlight three primary challenges faced by multicultural organisations:

• Establishing a shared objective

• Fostering engagement and cohesion within the team Ensuring equitable treatment for all, regardless of background.

Today, PAB collaborates with professional translators, seasoned interpreters, lecturers, project managers, language experts, and partners from over 80 countries of various faiths, backgrounds, and ethnicities. Together, we provide multilingual services in more than 200 languages to organisations and businesses globally.

In our most recent employee satisfaction survey, we found a wide variety of service lengths amongst PAB’s diverse staff. 12.5 per cent have been with the company for under six months, another 12.5 per cent for half a year to one year, 31.25 per cent for one to two years, 18.75 per cent for three to 10 years, and 25 per cent for over 10 years. The survey revealed that our company and departmental goals are

clearly communicated, with 100 per cent agreement amongst staff. There’s an intense dedication to the company’s success, with 31.25 per cent ranking it as very important and an overwhelming 68.75 per cent considering it critically important. Furthermore, PAB’s adaptability to diverse needs is highly regarded, with all respondents rating the company as highly or exceptionally adaptable.

How can one embrace linguistic and cultural diversity?

• Learn about other cultures without resorting to stereotypes or oversimplifications to define an individual.

• Organise regular team catch-ups to maintaining alignment with company goals and objectives, understanding each other better, and mitigating the risk of isolation in a remote working environment. Show sensitivity not only to employees’ demographic differences but also to their unique values, attitudes, and experiences.

• Refrain from judging someone until you have sufficient information about their beliefs, cultural values, and the impact these factors have on their behavior.

• Don’t assume there is only one right way to communicate. Continually reassess your assumptions about the “correct way” of communicating.

• Listen actively, if possible, putting yourself in the other person’s shoes, especially when their perceptions or ideas diverge significantly from your own.

• Respect others and their decisions while adhering to your company policies and standards.

In conclusion, remember that cultural norms might not apply to every individual’s behavior. We are all influenced by numerous factors - our ethnic backgrounds, our families, our educations, our personalitiesmaking us far more complex than any single cultural norm could imply.

If you would like to learn more please visit PAB at https://courses. pablanguages.co.uk/

2023 ranges revised up – time to hedge?

Should Sterling continue to hold on to its yearto-date gains, Banks may increase their fair value estimates. The inflation and interest rate story powered Sterling to exceed 1.31 (versus the US Dollar) for a few sessions earlier in the summer.

As a result, for this publication the forecasted 2023 range for Sterling versus the US Dollar is being revised upwards, 1.2250 to 1.3250, previous expected range was 1.1650 to 1.2650. For Sterling versus the Euro, the range forecast remains unchanged at 1.1050 to 1.2150.

Currency risk occurs when there is the potential for the price of one currency to change in relation to another. Small and medium-sized businesses that buy or sell across borders are often among the hardest hit by currency volatility. Hedging currency risk is an essential tool for businesses that work in a currency other than Sterling because it helps them to manage their costs and forecast their profits.

With Sterling performing better than expected, many businesses are now considering hedging their currency exposure. Forward exchange rates are predominately based on expected interest rate differentials between the currencies involved. UK interest rates are expected to higher than others for the next few years. Against the US Dollar a premium of half a cent reduction is currently priced into the one year forward rate. More strikingly, the differential in expected interest rates for the UK and Euro area has increased the cost of hedging significantly in recent months. A one year forward rate GBP/ EUR is trading over two cents lower than the current spot rate, compared to less than a cent only a few months ago. The implication is the European Central Bank will be able to reduce interest rates and the Euro inflation tumbles, whilst the Bank of England will stick with higher rates for longer.

With cost pressures still a challenge for Businesses, reviewing the costs being incurred and the strategy of managing currency exposure becomes even more important. Specialist support as provided by companies like Ascendant, can fill a gap not provided by larger financial institutions.

Cambridgeshire headquartered, Ascendant would love to hear your views and perspective on The Pound, its expected performance, and the impact to your business. Just contact us at karen. benson@ascendant.world. Ascendant offers Chamber members a free review and benchmark of their current supplier, contact us to hear how we are reducing the cost of foreign exchange for local businesses, and putting relationships at the heart of our customer focused service.

We’re your gateway to international trade, providing a unique combination of expert knowledge, essential documentation and the business connections needed to capitalise on new market opportunities overseas and succeed in a global marketplace.
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NO BOUNDARIES

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TRAINING

Our regular training courses provide the knowledge to assist with your international trade activities. Currently, all courses will take place online via Zoom.

CHAMBER TRAINING

Course Dates 2023

UNDERSTANDING COMMODITY CODES

4 October

This course we will ensure you are aware of what a commodity code is and what it is used for, help you understand the process of how to classify goods, successfully classify a range of goods and understand the importance of getting your commodity codes correct.

UNDERSTANDING RULES OF ORIGIN

11 October

This course will explain all aspects of the Rules of Origin and Trade agreements and how to understand and comply with them to help companies be more competitive in export markets.

INCOTERMS 2020

12 October

This course will explain Incoterms® and their importance in international trade contracts, and give information on how to determine costs / liability.

UNDERSTANDING IMPORTING

8 November

This course covers all the basic key areas around importing and will explain the requirements for documentation, plus an overview of country of origin and incoterms.

UNDERSTANDING EXPORTING

15 November

This course covers all the basic key areas around exporting. It will explain the requirements for documentation, plus an overview of country of origin and incoterms.

UNDERSTANDING EXPORTING

16 November

The course will cover special procedures and the benefits of using IP and OP in your compliance.

CDS: NEW CUSTOMS FOR EXPORTS/IMPORTS

7 December

Work through changes in data elements on a customs declaration on the new CDS system with our training officer, and gain an understanding on what is required by you as a company/individual to process a compliant customs declaration.

CUSTOMS PROCEDURES AND DOCUMENTATION

13 December

The course looks at the procedures required to deal with customs. It is vitally important that importers and exporters understand the information required to be submitted, fines and inspections are things that no company wants to endure.

UNDERSTANDING A CUSTOMS DECLARATION

14 December

The importance of understanding the legalities of a Customs Declaration has never been more important. Ensure your company has the knowledge to make sure your declarations are compliant should a HMRC Auditor arrive at your door!

Full course details are available on our website www.cambridgeshirechamber.co.uk/training TRAINING COURSES

Our training courses run from 9.30am-1.00pm.

Cost per course: £250.00 (plus VAT) Chamber members, £330.00 (plus VAT) non-Chamber members. To register please visit our website, email events@cambscci.co.uk or telephone 01223 237414.

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INFORM

The Chamber collates and shares knowledge and information to help all businesses to succeed and grow. We help you to stay up-to-date with changes to local developments and activity, and government policies.

• Sector driven events and seminars

• Free HR advice line and support

• Access to 600 downloadable documents

Navigating ISO 27001 Certification

ISO 27001 is a globally recognised standard for Information Security Management Systems (ISMS). While it boasts fewer than 60,000 certified organisations worldwide (as of December 2021), its significance in the cybersecurity landscape is substantial.

ISO 27001 certification offers impartial validation of an organisation’s adherence to information security best practices, providing confidence to customers and simplifying security inquiries in contracts. Beyond compliance, it serves as a protective shield against financial penalties and losses from security breaches, enhancing an organisation’s credibility. ISO 27001 also helps establish resilience against security threats by emphasising quick detection, recovery, and maintenance of operational continuity. Moreover, it demonstrates compliance with various business obligations, offering a competitive edge in an era of rampant data breaches.

Preparing for ISO 27001 certification involves mandatory compliance, alignment with legal obligations, and adherence to internal ISMS policies. Internal audits assess compliance and effectiveness, while management reviews evaluate the system’s adequacy.

• Free Health & Safety review for your business

• Free membership session to ensure you are making the most of the benefits and opportunities available to you

• Significantly discounted online health and safety training. To take advantage of any of these benefits please visit the member benefits section on our website or contact the Membership Team on 012232 237414.

External audits focus on conformity and opportunities for improvement.

Organisations with ISO 27001:2013 ISMS certification must adopt ISO 27001:2022 by 31 October 2025. However, per revised IAF guidance, certification bodies must cease (re)certification against the 2013 standard by 30 April 2024, potentially allowing less time for ISO 27001:2022 transition.

Moreover, even if an ISMS gains ISO 27001:2013 recertification by 30 April 2024, the certificate will expire on 31 October 2025, even for certificates with less than the usual three-year validity.

Transitioning from ISO 27001:2013 to ISO 27001:2022 involves gap analysis, staff training updates, and risk assessment adjustments. To stay compliant, organisations must deploy current standards, regularly review risks, and adapt to evolving cyber threats.

Platforms such as CyberComply can streamline ISO 27001 maintenance.

CyberComply offers an all-inclusive suite of services encompassing risk assessment, documentation management, incident response, GDPR compliance and centralised updates. In a dynamic landscape where cyber mandates rapidly shift, CyberComply maintains a cost-effective approach to ISO 27001 maintenance and development.

HOW IT GOVERNANCE CAN HELP YOU

IT Governance has an array of accessible ISO 27001 solutions, including training, transition courses, Standard distribution, implementation assistance, and resources for a smooth transition to ISO 27001:2022.

www.itgovernance.co.uk

INFORM learn and
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BCC Economic Forecast: Fragile Economy Stuck In First Gear

The British Chambers of Commerce (BCC) marginally upgrades its 2023 GDP forecast to 0.4 per cent, but economic activity will remain very weak throughout 2024 and 2025, according to the organisation’s latest Quarterly Economic Forecast.

UK ECONOMIC OUTLOOK

The UK economy remains on course to avoid a technical recession, but growth is likely to remain so feeble that it will be hard to spot the difference. A growth rate of 0.4 per cent is expected for the whole of 2023, dropping to 0.3 per cent in 2024, and nudging up only slightly to 0.7 per cent in 2025. Consistently low economic growth of this nature is comparable to previous periods of economic shocks and recessions such as the oil crises of the 1970s and financial crash of 2008.

Core inflation is proving sticky. But while BCC research shows inflation is the top concern for UK firms, fewer businesses now expect their prices to rise over the coming months. The forecast for the CPI rate, therefore, remains unchanged at 5.0 per cent in Q4 2023.

However, CPI is now forecast to take longer to return to the Bank of England’s two per cent target – only reaching this goal in the last quarter of 2025.

SLIGHT UPWARDS REVISION TO GDP

While the first ONS estimate of GDP growth for Q2 2023 was better than expected, the BCC forecast expects the next two quarters to flatline – leading to overall growth of 0.4 per cent for the year. This is in line with the Bank of England’s forecast. However, with interest rates now predicted to remain higher for longer, the BCC expects the economy to grow by just 0.3 per cent in 2024 and 0.7 per cent in 2025.

This downward revision for the next two years, from the BCC’s previous Q2 forecast of 0.6 per cent and one per cent respectively, reflects the negative impact of inflation and interest rates on disposable income and household spending, and their dampening effect on overall business investment.

Evidence from recent BCC business surveys also showed business confidence levelling off after a brighter start to 2023. Trade is also likely to continue to suffer, with both imports and exports forecast to be down significantly in 2023 (-4.7% and -4.3% respectively) due to weak global demand and the continuing impact of Brexit. Further regulatory changes at both the UK and EU borders are also likely to weigh on trade flows.

With a stronger start to 2023, but a number of economic indicators now flashing red and a subdued global outlook, the BCC predicts business investment will contract by 0.1 per cent in 2024, a downward revision of 0.7 percentage points, before rebounding to 1.2 per cent in 2025.

AVERAGE EARNINGS TO PERFORM MORE STRONGLY

Despite the gloomy economic outlook, average earnings are now expected to grow more strongly over the next three years, with 5.5 per cent growth in 2023 and 3.5 per cent in 2024 and 2.5 per cent in 2025, this is marginally above the forecasts for year-end CPI inflation in the next two years.

With core inflation remaining stubborn, and fears that wages could continue to put upward pressure on prices, the Bank of England interest rate is now expected to peak at 5.5 per cent in the second half of 2023. It will then fall more slowly than previously forecast - decreasing by just 0.25 percentage points in 2024 to 5.25 per cent, and then 4.5 per cent in 2025.

FURTHER GROWTH IN UNEMPLOYMENT RATE

While the number of vacancies continues to decline, the slow rate of change means the labour market is expected to remain

As a Chamber member you have the power to influence key decision makers and play a leading role in tackling the issues that are preventing your business from reaching its potential, while an experienced team of lobbyists represents your interests in Whitehall.
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David Bharier

the power to

tight. This is backed up by BCC research showing record numbers of organisations reporting recruitment difficulties - particularly in the hospitality, retail, and manufacturing sectors. However, some modest growth in the unemployment rate is also expected, with upward revisions for all three yearsrising to 4.2 per cent in 2023, 4.7 per cent in 2024, and 4.6 per cent in 2025.

Commenting on the forecast, Vicky Pryce, Senior Member of the BCC Economic Advisory Council, said: “The BCC’s latest forecast shows the UK economy is continuing to teeter on the edge of a recession. But the fact is, that with growth predicted to hover so close to zero for three years, it will still feel a lot like one for most people and businesses.

“The impact this will have on consumer spending, coupled with a poor trade performance, will only generate more uncertainty for firms.

“The Bank of England’s own forecasts take a similarly dour view, so firms will be watching closely to see how this feeds into decision-making around interest rates.

“There is currently little on the table to provide companies with any crumbs of comfort. As we head towards an election next

year, politicians will have to show how they will work with the business community to find solutions.”

David Bharier, Head of Research at the British Chambers of Commerce, said: “Our latest forecast reflects how many SMEs firms are struggling to rebuild confidence following three years of economic shocks. Prolonged inflation, skills shortages, and new trade barriers with the EU have fed into a climate of little or no growth.

“A rapidly increasing proportion of SMEs are also now worried about interest rates, which have dramatically raised borrowing costs in many cases.

“With further trade barriers looming, leading to higher import costs, and tightness in the labour market persisting, it is difficult to see how large-scale investment will be unlocked. Government needs to work with business to develop a clear path for the economy to promote investment and growth.”

TRANSFORM
an eye on our website and social media for the latest QES results.
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Keep
Image by Freepik

To access these services please visit the protection page on the Chamber website or call our membership team on 01223 237414.

CHAMBER FOUR SERVICES

Included in your Chamber membership is Chamber Four Services covering HR, Legal, Health & Safety and Tax. You have access to advice lines, document libraries and legal expenses insurance.

HOW TO ACCESS THESE SERVICES

Advice lines: All advice lines – call 01455 852037

Document libraries: Access via https://chambercambs.questcover.com/login and use your unique credentials to enter the site.

If you don’t have these, please contact the Chamber on 01223 237414 or email enquiries@cambscci.co.uk

What does the new strikes (Minimum Service Levels)

Act 2023 say?

The Act received Royal Accent on 20 July 2023. The Act gives the Business Secretary powers to introduce minimum service level standards in certain public sector services. The affected services are health, fire and rescue services, education, transport and border control. The new Act aims to reduce and minimise the impact of strike action in in the delivery of these services. The Act amends the Trade Union and Labour Relations (Consolidation) Act 1992, to restrict the protection given to trade unions and members when taking industrial strike action. Where service standards are set (to be introduced), the employer will be able to serve a Work Notice on trade unions and

employees. This will require the union to take “reasonable steps” to make staff available and employees to work during the period covered by the Work Notice. “Reasonable steps” remains to be defined. In addition to new Regulations dealing with the finer details of the Act, the Government is expected to introduce a Statutory Code of Practice, to clarify obligations of the unions, and in particular “reasonable steps”. These changes mark a drastic shift in trade union laws. Although we await specific details about the Act, what is clear is that the government will be able to curtail trade union powers to cause mass disruption in certain public services due to industrial action. Interestingly, the Act

does not stop unions calling for action short of strikes. For example, it does not cover overtime bans or working to rule.

WHAT YOU NEED TO DO:

As this Act seeks to reduce the statutory rights of unions and employees in certain public sector services to ensure essential services are maintained, employers need to be aware of their rights and obligations. Until new Regulations and the Code of Practice are introduced, there will be uncertainty.

This article is intended as a brief overview. If you require any further assistance, please do not hesitate to contact the Chamber HR/Legal advice line team on 01455 852037.

Image by fabrikasimf on Freepik
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Connecting Emotional Intelligence to Strategy Execution

to the uncertainties and fears that change introduces. Leaders need to anticipate this and craft their messaging accordingly.

How many organisations successfully execute their strategy?

According to Brightline® , only 10 per cent of organisations accomplish all of their strategic objectives. This alarmingly low success rate signals the many unforeseen challenges that strategy presents, challenges that leaders need to be fully equipped to navigate.

One core disconnect is an inherent gap that exists between planning and execution. In many organisations, planning is a top-tier activity, while execution falls to frontline staff, who may not be fully invested or even aware of the broader strategy.

When execution is disjointed from planning, there’s a risk of the strategy becoming obsolete or out of sync. However, planning and execution aren’t two separate things. They are two pieces of the same puzzle.

What are the barriers to successful strategy implementation?

Brightline research reveals many barriers but three of the most common ones are:

• Not Winning Hearts and Minds:

Strategy isn’t just a cerebral activity revolving around data analysis, and tasks. It has an emotional component that is often overlooked. Strategy usually means change and change is often met with resistance. This resistance, whether conscious or subconscious, is a natural reaction

• Poor Understanding and Communication: It’s alarming that only 16 per cent of middle managers can see the interconnectedness of strategic priorities. Even more startling is the fact that in settings like town hall meetings, where leadership shares the strategic vision, only 10 per cent of listeners genuinely understand the message conveyed. These statistics underscore the critical importance of effective communication in strategy execution.

• Lack of Accountability: A ship without a compass is how an organisation without engagement and alignment can be described. If teams aren’t aware of or invested in the overarching objectives, the journey toward accomplishing them is directionless and arduous.

How can leaders prepare for and manage these barriers?

Each of these barriers is essentially emotional. They’re all fundamentally tied to human nature and the need for safety and belonging. Therefore, the solutions should address human needs. You can do this by identifying and embodying three core skills: empathy, active listening, and the ability to create a common language.

1. Empathise to Connect: For leaders, the spotlight should be on the “why” behind the strategy. This isn’t just about business objectives but about translating vision and objectives into something an employee can relate to and invest in. This requires viewing empathy as a professional skill – a trait that allows leaders to gauge and respond to the emotional needs of their people. Leaders should remain alert throughout the strategy process, proactively addressing potential resistance and emphasising the “why” to reframe changes into valuable opportunities for those implementing them.

2. Initiate Open and Frequent Communication: Strategy hinges on an open communication

approach that informs, resonates, and maintains healthy feedback channels. Consistency prevents confusion, while diverse methods, from digital updates to informal face-to-face talks, support clarity. Ongoing surveys can help gauge sentiment, while the KISS concept (Keep it Simple and Short) can highlight tangible benefits and set expectations. Ultimately, active listening on the leader’s part can ensure that communication is not just delivered but also understood.

3. Bridge the Accountability Gap and Create a Shared Vision by Using a Common Language: Leaders must render vision into actionable, relatable tasks. One way to achieve this is through systems like Objectives and Key Results (OKRs), which can establish a common ground directly aligning individual and team goals with the organisation’s strategic objectives. One core intention here is acknowledging and encouraging an individual’s meaningful contributions. Adapting your message to your audience and speaking a common language will create the clarity needed to execute strategy. Successfully implementing strategy is about more than metrics and objectives. It is a people-centred challenge. By proactively addressing emotional resistance and uncertainty, leaders can ensure smoother execution and foster an environment of heightened engagement and motivation.

For deeper dives, questions, and discussions on the nuances of strategy execution, call Olga Valadon on 0203 7272574 or email at olga@ changealigned.com

Footnotes:

1 https://www.brightline.org/resources

2,3 https://www.strategyimplementationinstitute. org/strategy-implementation-body-of-knowledgesibok/

EXPERT ask the
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How will AI affect B2B marketing?

For image manipulation, the results are impressive – removing backgrounds and evening tone etc. For image creation, the results can currently be a little synthetic.

GOOGLE AND AI

As mentioned, AI has been with us for many years and played a part in many marketing-related tools, including search engines. Google are taking significant advantage of AI, particularly in GA4, the latest iteration of the Google Analytics tool for analysing website traffic.

Anyone who’s used Google Ads for some years will also recognise the increasing reliance on automated actions and recommendations which use AI. A word of caution though, as they can have a tendency to result in a high spend but somewhat dubious targeting of your ideal customers.

Google Ads is increasingly defaulting towards automatically producing an ad campaign based on analysing your website. However, this is highly dependent on your website’s quality and how successfully it communicates what you do.

Visit any marketing event in 2023 and AI (Artificial Intelligence) is sure to be one of the top topics of discussion! And, it can divide opinion too.

Some see it as potentially hugely useful and creative, whilst others fear it replacing skilled jobs and making marketing synthetic.

So, Sarah West of East Anglia’s leading B2B marketing agency, has taken a look at some of the current and potential impacts of AI in B2B marketing.

WHAT IS AI?

Artificial Intelligence is a computer’s ability to perform the cognitive (thinking) actions which we traditionally associate with humans, such as learning and decision-making.

Computers have historically only followed their programming. Now, they are able to generate new outcomes or behaviours through reasoned analysis.

Though it may feel like something which has suddenly arrived, AI has actually been integrated into much of the technology we’ve used for the last decade or more, especially in digital marketing. It is perhaps more accurate to say that machine learning – AI based on complex algorithms which explore large volumes of data – is the driving force behind many of the AI tools we are now experiencing.

HOW IS AI ALREADY PLAYING A ROLE IN MARKETING?

The current most visible example of AI is perhaps ChatGPT and other AI interphases. Using a dialogue box, you can ask a question or ask them to create something.

For those who have experimented, feedback appears fairly consistent. The results are impressive but typically require a human editor to elevate it to the level required. It can be a good research tool or starting point.

AI has also made its way into images, with dedicated AI image creation or manipulation tools like PhotoRoom.

CAN AI BE CREATIVE?

Much of the excitement around AI in marketing is in its use to create text or images.

Perhaps a current limitation of AI is that it learns from existing data. Many of the tools simply search the internet and create content based on the information most frequently shared.

Where AI currently falls short is its relative inability to think ‘outside the box’ like a true creative. Though it can produce paragraphs of plausible text, it is less able to string them together into an effective article. However, this is likely an ability it will gain.

AI can be creative – but the content it delivers is perhaps best used as a starting point for a skilled copywriter, graphic designer or marketing manager.

THE FUTURE OF AI IN B2B MARKETING

Like all emerging technology, AI has limitations but will develop at pace.

True ‘artificial general intelligence’ – the ability for genuine reasoned thought – is still some time away. Until that point, the future of most marketing professionals (and humans) appears safe! As with any creative process, there will likely always be the need for a skilled human eye to evaluate and shape the content AI helps deliver.

SHOULD B2B MARKETERS EMBRACE AI?

Yes, AI is here to stay and will only grow in its effectiveness! Though it is currently creating a lot of discussion, time will tell if it becomes the force some fear - or a great tool to help kick-off great marketing.

Until then, the role of the B2B marketer remains critical in creating the right marketing strategy, truly understand a business’s market place and ensuring every piece of marketing achieves the right results.

If you need any help with your marketing, visit www.fullmixmarketing.co.uk

SARAH WEST insight from
18 connected

SUPPORTED BY

ADDENBROOKE’S CORPORATE NETWORKING EVENT

DATE: Thursday 19 October

TIME: 17:45 – 19:30

LOCATION: Espresso Bar, John Lewis, Grand Arcade, Cambridge

Support from businesses across the region has made a huge impact at Addenbrooke’s and the Rosie hospitals – funding cutting edge equipment, life-saving research and world class patient environments. From small businesses to multi-nationals, each of our partnerships is unique.

Please join us for an evening of networking, fizz, canapes, and John Lewis goody bags. Come and hear about the amazing developments at Addenbrooke’s and how you can get involved. You can also get an exclusive first look at the new Children’s and Cambridge Cancer Research hospitals.

Please RSVP by Wednesday 4th October with access and dietary requirements to Joe Sagoe at joe.sagoe@act4addenbrookes.org.uk

CHARITY
THE YEAR chamber
OF

Wellbeing Update

Mental Health

Diversity, Equity, and Inclusion: Catalysts for Better Mental Health

Diversity, equity, and inclusion (DEI) are increasingly becoming cornerstones of the modern workplace and wider society. You would like to think that these concepts primarily focus on ensuring representation and fairness for all, regardless of gender, race, religion, ability, sexual orientation, and other defining characteristics but on closer inspection it becomes apparent that the positive effects of embracing DEI extend far beyond merely having a diverse workforce or community. There are several benefits for an individual and organisation when embracing DEI, let’s take a look.

1. Fostering a Sense of Belonging: Humans have an innate desire to belong. When individuals feel valued, recognised, and included, it nurtures a sense of belonging. When organistations champion DEI, they create a space where everyone’s voice and identity are respected which directly cultivates an environment conducive to this sense of belonging. This can significantly decrease feelings of isolation, alienation, or ostracism, which are known contributors to mental health challenges.

2. Reducing Microaggressions and Discrimination: Microaggressions, those subtle, often unintentional, discriminatory comments or behaviors, can chip away at a person’s mental well-being over time. By emphasizing DEI, organisations can create an environment where such behaviors are identified, addressed, and minimized. Reducing these experiences can dramatically decrease the stress, anxiety, and trauma associated with being a frequent recipient of such biases.

3. Encouraging Open Dialogue: When DEI is prioritised, it creates a platform for open dialogue about differences, challenges, and mental health. People feel more comfortable discussing their struggles, leading to a better understanding of diverse mental health needs and challenges. Such openness can also act as a preventive measure, identifying potential mental health issues before they escalate.

4. Boosting Self-worth and Confidence: Equity ensures that everyone gets what they need to succeed, which can be a significant boost to one’s sense of worth. When individuals see

themselves reflected in leadership positions and have equitable access to opportunities, it reinforces the belief that they, too, can succeed. This affirmation can act as a buffer against negative mental health outcomes associated with feelings of inadequacy or hopelessness.

5. Enhancing Support Systems:

An inclusive environment encourages collaboration and peer support. When people from diverse backgrounds come together, they bring a plethora of coping strategies and perspectives. This diverse toolkit can be invaluable for those facing mental health challenges, as it offers varied methods of coping and healing.

However, it is crucial to understand that merely paying lip service to DEI is not enough. Tokenism or superficial initiatives can be counterproductive and may even exacerbate feelings of exclusion. Proper implementation means actively listening to diverse voices, making necessary systemic changes to accommodate different needs, and regularly reviewing policies to ensure they are effective. In conclusion, when DEI is prioritized and executed correctly, it not only reshapes the landscape of workplaces and societies but also acts as a potent tool for enhancing mental health.

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The latest update on the Local Skill Improvement Plan (LSIP)

We’ve got great news!

The Chamber submitted their Local Skills Improvement Plan (LSIP) report on 31 May 2023, which has now been approved by the Department for Education.

The LSIP report builds upon existing research and skills analysis, including the CPCA’s Employment and Skills Strategy and provides details of the employer skills needs identified by the Chambers through engagement with a wide range of businesses.

The LSIP highlights solutions to the challenges employers have reported in navigating the skills system and sets out

a roadmap for taking collaborative action in response.

Throughout the development of the LSIP, we engaged with businesses across Cambridgeshire and Peterborough to establish key priority sectors and work will continue in each of these areas to understand the challenges and solutions for addressing the skills gaps across the region. In addition, the LSIP highlights crosssector themes which will enable skills gaps to be addressed more effectively across Cambridgeshire and Peterborough.

The Chambers LSIP Project Manager, Adeline Winshaw, said:

“At its very core, the project seeks to ensure the employer voice is heard within the skills system and that the recommendations result from engagement with local employers. Obtaining input from a high proportion of micro and small businesses, alongside collaboration with other business representative organisations has been instrumental in achieving this.”

“It was vital that the LSIP was a result of consultation with a wide range of stakeholders across the region and we are incredibly grateful to everyone who has given up their time to share their views.”

What’s next?

Keep up to date with the LSIP by visiting our website www.cambschamber.co.uk/sectors/localskills , join the mailing list, or contact our team on lsip@cambscci.co.uk

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YEARS IN BUSINESS FOR ESP BUILDING THE FOUNDATIONS

The early days of ESP

ESP recently reached a landmark moment of 25 years in business. Together the team have made some great achievements over those years; consistent growth, continuous innovation and an impressive portfolio of clients that include some of the most wellknown brands in the UK. But how did it all begin and what were those early days like when ESP were in start-up mode? We sat down with Managing Director Philip GrahamClare to discover more about the beginnings of ESP and the lessons learned that are still just as relevant for today’s start-ups.

“ESP began because there was a better way of working and I knew I could create a business that would fill that gap in the market.”

Philip’s early career was spent as a design and build Mechanical and & Electrical Building Services contractor, designing the systems that make buildings usable. Where architects design buildings and structural engineers make them stand, Building Services Engineers bring them to life by designing aspects like lighting, power, air conditioning and ventilation. In those very early contracting days, Philip noticed a recurring theme – whether traditional consultant design or design and build, contractors could spot different and often more practical solutions that hadn’t been considered in the project development but that clients really liked. Despite these valuable insights, due to the hierarchical relationship that existed between lead consultants and contractors, these ideas often proved difficult to take forward. This meant that the end delivery wasn’t as innovative and agile as it could be, and it wasn’t always what the client wanted.

“The industry needed to evolve, to become dynamic and agile. I knew we could achieve more for clients with a more collaborative approach where clients, consultants and contractors embraced their respective and complementary skills, knowledge and ideas rather than sticking with the ‘do as I say’ relationship that existed in many projects.”

And so, ESP’s journey began. Those early days were filled with excitement and possibility for Philip, but even though he was ambitious it still felt daunting to strike out on his own. “I was 36, I’d got a mortgage, a young family. I had a very secure job, reasonably paid and so the lack of guaranteed income was the biggest issue for me. Although I was happy with what I was doing, I just felt it was an opportunity that I couldn’t ignore. If I didn’t take it at that age, when would I?” Philip utilised the solid reputation he’d built in the industry as an M&E contractor and leaned into his network of contacts to secure important introductions to big businesses like Lloyds Banking Group and Wickes Building Supplies, which started building momentum for ESP.

“It was a fantastic opportunity but also a step out into the dark. I needed to find people who were willing to go on that journey with me and who were ready to develop their careers.”

Philip knew that to reach its full potential, ESP needed a team who were ready to be part of a new way of doing things in the industry. A team who were passionate about collaboration and finding innovative solutions to projects. But this presented another daunting prospect for the fledgling business. “I knew I needed to build a team, but initially I worried about the income to pay them. I soon realised that without a team around me, ESP just couldn’t grow. I had to back myself, back my belief in the business and just go for it.” It turned out to be the right decision made at exactly the right time. As the team grew, so did ESP’s reputation for quality and collaboration and as a result, the impressive client base expanded with brands like Lloyds, Wickes, Travis Perkins, ASDA, TSB Bank, IKEA, Co-op and Nationwide coming on-board. The ESP team was strengthened by likeminded professionals who believed in everything the business stood for, working together to deliver projects that combined technical and strategic skills, and to strive to exceed client expectations.

“It’s imperative to put yourself in the client’s shoes, enabling you to predict the questions and objections that will come up so you can prepare and proactively find the right solutions for them.”

ESP’s success over the last 25 years hasn’t just been down to the quality of work. Right from those early days Philip knew that ESP had to be different, needed to show innovation at every step, including during conversations or pitches with potential clients. “I always prepare for every conversation, every pitch. I work out what they might ask me, what they could be concerned about. When you can answer those questions or address those objections before they come up, you’re building trust and likeability from the outset. And if you don’t know the answer, be willing to find out, learn and respond quickly to provide confidence.” With this ever-present focus on dynamic thinking and seeing the bigger picture, ESP continued to impress clients with their forward-thinking approach.

“Our focus on reputation and relationship building has been a key factor of our success right from day one.” Over the last 25 years, ESP has achieved something quite unusual. Despite the evolution of technology, advancements in available solutions and ever-changing client circumstances, many of ESP’s clients have continued the relationship for longer than 10 years. “We’ve not always won contracts on price. More often, we win

25
22 connected

and keep contracts based on the trust in us to deliver along with the added value we bring. We never take any client for granted, we put the time in to earn their respect and build that relationship.” This mindset runs through the whole ESP team and has set them apart in the industry in terms of quality and longevity. “This is how we’ve approached our contracts from day one and is a big part of why we’ve been successful.”

“You don’t have to be an exceptional human being to succeed in business. You just have to find that get up and go every single morning, take continuous action, evolve with your business environment and never stop backing yourself.”

Reflecting on his entire journey over the last 25 years, Philip is incredibly proud of everything the ESP team has achieved. “Being successful in business isn’t about having some secret superpower. It’s quite simple really. As the leader of the business, it’s about hard work and competing with yourself to continuously improve. Enabling and empowering the team around you to drive the business forward, have your clients at the heart of everything you do and never take anything for granted.”

STANDING THE TEST OF TIME IN BUSINESS

Being in business for 25 years takes a remarkable team, strong leadership and the trust and loyalty of valued clients. But what else does a company need to focus on to stand the test of time and achieve decades of success? Managing Director Philip Graham-Clare shares his insights into what it takes to build a solid business that can last for years to come.

“Long-lasting client relationships are built on mutual trust, honesty and the ability to deliver exceptional work within a culture of no surprises.”

“We deliver on our promises. If there are any unforeseen issues that crop up, we’re not afraid to have those honest conversations with the client so that nothing is unexpected. Although they may be difficult discussions at times, we always take responsibility and ownership, which deepens the client’s trust in us. We give them the full picture, help them to make informed choices and manage their expectations whilst still being the dynamic solution-seekers they need.”

“There’s been so much innovation and technological advancements over the last 25 years. We’ve learnt to embrace change; recognise the opportunities it brings and use it to do even more for our clients.”

Whilst some businesses may have struggled with global changes, legislation or new technologies, ESP have always considered them as opportunities. From starting out in a slow, mostly paper-based environment (when even email was still in its infancy) to today’s world where almost everything is driven by new technology and research, ESP has seen it all. They’ve succeeded by moving with the times and learning how they can do more, offer higher value and increased efficiency to their clients as a result. “The best thing to help us develop as an industry and a company has been the focus on climate change. Companies need to meet legislation around sustainability, energy and carbon reduction, so that has driven technology really hard. The technologies that have emerged have been a fantastic revelation for our industry and enabled us to provide clients with far more options than we used to have available.”

“When you’re riding the highs of business you’ve always got to be planning for the lows so that when they do come along you can balance it all out.”

It’s not just technology that’s changed over the last 25 years. Whilst ESP has enjoyed many highs over their time in business, they’ve also had to ride the storms of some difficult moments.

“You never know exactly what’s round the corner, but you have to be ready for the next difficult period. You can’t just stick your head in the sand, hoping nothing will happen that could impact the business. Contingency planning is often over-looked but is so important in building a long-standing business.”

So how has ESP managed to plan for difficult but unexpected times like the 2008 recession or Covid and then continue on to better times? For Philip, it always comes back to the same thing. Invest in your future by creating a culture of honesty and respect and don’t be afraid to plan for worst-case scenarios. “If you treat people right, they’ll stand by you in the hardest times. I’ve never buried my head in the sand. I’ve planned for eventualities like losing clients or significant economic or construction industry changes. When you allow yourself to face into that possibility and plan for it, you feel a sense of security because you know exactly what your next move could be.” And that approach has certainly proved its worth over the years. Philip and his team have been able to make very quick decisions when faced with difficult times and the solid relationships they’ve built means they’ve always been

trusted to do the right thing at the right time for their clients and employees.

“Focus on what you’re good at, remember why you started your business and always back yourself.”

It’s not unusual for businesses to experience their own version of the seven-year itch. Some consider branching out into completely new propositions or changing their business to become more like others in their industry. This can result in a sizeable shift away from their original purpose and values. This isn’t a route that ESP has taken and that intentional decision has undoubtedly played a large part in the long-term success they’ve achieved. “Although we’ve always embraced new ways of working, new technology and we consistently challenge ourselves to be better, we’ve never deviated from our core belief. We have always been focused on working collaboratively to deliver innovative solutions for our clients and that will never change. When you stand true to the reason you started the business, you focus on what you’re good at and you back your underlying mission and values, clients get to know and trust you on a deeper level, making them more likely to stick with you for the long-term.”

“When I started the business, too many people believed the status quo and I didn’t. I knew we could offer something different. This drive for continuous improvement will stay with us long into our future.”

When asked what the next 25 years look like for ESP, Philip’s answer is simple. “More of the same. We’ll keep embracing change so that we can do more for our clients. We’ll always focus on collaboration and being a relationship driven business rather than a transactional one.” The next 25 years may be unknown in terms of global events, industry changes and emerging technology, but the one thing that ESP’s clients can be sure of is that their unwavering commitment to do the right thing will never change.

You can read more about the impressive projects delivered by the ESP team on their website www.espltd.co.uk

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2620

Would

member?

NEW MEMBERS •

(County of Norfolk) Sqn Royal Auxiliary Air Force Regiment

ActionCOACH – Peterborough

Alison Rich People Consultant

Allica Bank Limited

Blu Talks

Bright Lives Care

British Heart Foundation

Endurance Estates Ltd

Fraser Dawbarns LLP (Ely)

Fraser Dawbarns LLP (March)

We are a Cambridge based promotional products and corporate gifts supplier, specialising in creating unique branded products and clothing. We offer the facility to order directly from our website by uploading your logo to visualise products, or you can contact us directly and we can source your product for you.

We look forward to working with Cambridgeshire Chambers of Commerce members to develop new and exciting products to promote your business. Visit www.cambridgecg.co.uk or contact us on 01223 800435 or sales@cambridgecg.co.uk for a quote.

Henson Crisp

Fraser Dawbarns LLP (Wisbech)

Hunter FDS

Imdad (Innovation Sustainability & Invention) Network Ltd

Impakt Housing & Support Limited

Inspire Education Group

James Murray Finance

Korten Limited

Team Orca Ltd

The Skills Network Working Families

CPSL Mind

At Cambridgeshire, Peterborough and South Lincolnshire Mind, we’re passionate about wellbeing and provide support to local people who may experience mental health challenges. Our experienced trainers work with local organisations to deliver supportive, empowering mental health training and consultancy services, increasing knowledge and skills. Find out more here: https://www.cpslmind.org.uk/ training/

Henson Crisp are Independent Financial Advisers (IFAs) in Peterborough that provide bespoke wealth management and financial planning services to individuals and businesses across the UK. We are proud to build longlasting relationships with every client, providing a service built on trust throughout all stages of life.

Our financial planning services includes retirement planning, private and business protection, as well as wealth management advice including Environmental, Social and Governance investing. www.hensoncrisp.com

Get in touch today to find out the many benefits. Tel: 01223 237414 Email: enquiries@cambscci.co.uk
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NEW MEMBERS

Change Aligned®

We’re thrilled to join the Chambers and help members thrive when it matters most.

Our goal at Change Aligned® is to create high-impact teams and humancentred leadership.

As a company, we believe that emotional intelligence and empathy are underutilised business resources that drive metrics and success in the short and long term.

Through traditional and creative frameworks and tools, including gamified techniques, we help leaders and teams address their business challenges with clarity and focus, while also fostering psychological safety and teamwork.

Partnering with us means getting access to our 80+ years of global corporate experience as leaders and leadership advisors.

Our dynamic skill set allows us to meet clients wherever they are in the process, helping them to overcome complex challenges such as strategy pivots, culture change, team building, or leadership pipeline development. We also provide mentoring and coaching for aspiring and established leaders, entrepreneurs, and professionals going through career transitions.

Contact us now to build a high-performing team, ready to tackle any challenge!

Contact Olga Valadon at 0203 727 2574 or send us an email at olga@changealigned.com

welcome

James Murray Finance: Reforming Business Financing

James Murray Finance is a game-changing finance brokerage that’s reshaping the business financing landscape. With a client-focused approach and a commitment to delivering a knowledgeable, competitive, and refreshing approach to business funding. James Murray Finance is your trusted partner when navigating the complexities of finance. With James’ expertise and enthusiasm to offer something truly unique, James Murray Finance can help with all types of funding options, from asset finance and unsecured loans to invoice factoring and short-term cash-flow solutions.

A Fresh Perspective on Finance

James Murray Finance stands apart by putting clients at the forefront. With a personal touch, James himself ensures that every client interaction is not only professional but also tailored to individual needs. The significant benefit is that James is looking for good outcomes for your business and to build long standing relationships with his clients that is formed on trust and transparency.

Local Engagement, National Impact

Proudly rooted in Stamford, James Murray Finance is deeply connected to the local business community. As a recent addition to the Cambridgeshire Chambers of Commerce, James said that one of the core reasons to join the Chamber, is to collaborate with fellow business owners and help support each other’s growth In addition to this, the added support services the Chamber offers is beneficial to any SME looking to join.

Empowering Business Through Customised Solutions

James Murray Finance doesn’t just offer finance; it crafts solutions. Whether it’s innovative invoice financing or strategic cash flow management, the brokerage empowers businesses to thrive by providing the right tools at the right time. James sees himself as a trusted consultant and never offers funding solutions from a “sales” angle. He ensures his clients are well informed and only ever offers solutions that are commercially viable for your business and are in line with your financial plans.

Unleash Your Financial Potential

With access to a wide network of over 80 funders, James Murray Finance ensures that you’re not limited in your choices. It’s about

flexibility, expertise, and delivering financial strategies that align with your business goals.

Beyond Transactions:

James Murray Finance goes above and beyond the role of a broker. James Murray Finance is your trusted finance specialist, providing insightful guidance that goes hand in hand with financial solutions. Their consultative approach ensures that you receive more than just funding – you receive strategic insights for sustainable growth

Best of all, James Murray Finance is proud to offer a broker fee-free experience. They receive a fee or commission from the lenders that they arrange the funding with. This means that you the client, get full access to James’ knowledge, expertise, and funding solutions at no upfront cost.

Your Business, Redefined

Don’t settle for inadequate service, expensive funding or outdated financial solutions. Choose James Murray Finance for an innovative approach to business financing. With James Murray Finance by your side, you’re not just accessing funds – you’re getting access to a strategic partner who’s dedicated to helping you achieve your business’s full potential.

For a free, no-obligation consultation, where you’ll explore the best strategies for your business’s growth connect with James Murray Finance:

Email: james@jamesmurrayfinance.co.uk

Call or WhatsApp Direct: 07514 829945

Website: www.jamesmurrayfinance.co.uk

Stay connected with James Murray Finance: Instagram: @jamesmurrayfinance

“A Recent Review: ‘James Murray Finance is like no other finance broker.  Efficient, Friendly, Knowledgeable and Competitive.  But, most importantly… we always receive the best advice in helping us secure the most appropriate funding solution for our business.’”

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Stellco Homes – Your Partner in Self-building Your Own Home

Making self-building your own home easier for you!

The essence of a self-build project lies in an individual’s ability to have a significant impact on the design of their home according to their specific requirements and to commission the construction of the project. Many selfbuilders opt for Timber Frame Package Companies, which have evolved to assist self-builders in overcoming the major challenges involved in a project, such as the erection of the superstructure and the day-to-day management of construction and budgeting.

Timber Frame Package Companies typically offer a range of services that can be tailored to the self-builder’s desired level of involvement. The supply-only package provides the components required to build the main shell of the house, while turnkey services encompass everything from plot feasibility studies and initial sketch designs to the final handover of the completed home. The choice of services depends on the self-builder’s aspirations and budget, and working closely with the chosen Timber Frame Package supplier allows for the development of a personalised strategy that suits their individual situation.

Choosing a Timber Frame Package supplier can be a daunting task, particularly for first-time self-builders. However, companies like Stellco Homes can simplify the process by taking control of the entire project from conception to delivery. They can handle all aspects of the construction, making the journey less risky, easier, and more enjoyable for the self-builder while alleviating the stress and strain associated with the project. Alternatively, they can also work alongside the self-builder’s chosen Timber Frame Package supplier to achieve the same end result. Many firms specialising in bespoke homes have extensive experience in delivering unique, one-off projects. Entrusting your project to these experts can simplify the journey, especially if you lack the time, skills, or inclination to oversee the entire construction process due to work commitments or other factors. By appointing an experienced company to take the reins, you can remove many of the hassles involved while still achieving your dream of creating a personalised home you have aspired to for years.

Attention Self-Builders! Do you have a plot, with or without planning permission?

Are you planning to build your dream home using a Timber Frame Package? Look no further than Stellco Homes, we can help make those difficult decisions and bring your vision to life!

Here’s five reasons why we stand out as the right choice for you:

1️. Expert Guidance: We provide invaluable support throughout the self-building process, helping you choose the perfect Timber Frame Package company that suits your unique requirements.

2️. Seamless Collaboration: Our team seamlessly coordinates with your chosen Timber Frame Package supplier, ensuring a smooth and efficient construction journey.

3. Uncompromising Quality: With our unwavering commitment to craftsmanship, we ensure your home is built to the highest standards of quality, longevity, and aesthetics.

4 . Timely Completion: Our meticulous project management ensures your home is completed on schedule, allowing you to settle in and enjoy your new space without unnecessary delays.

5 Stress-Free Experience: We understand that building your own home can be overwhelming, which is why we prioritise your peace of mind. We handle the complexities, so you can focus on the excitement of building your dream home.

At Stellco Homes, we are not just another construction company. We are a dedicated and trusted team that goes above and beyond to deliver exceptional results, ensuring your satisfaction throughout the journey specialising in self-commissioned homes. NB. We can deliver your superstructure using whatever suits your design or preference!

Ready to embark on your self-building adventure? DM me today to discover how Stellco Homes can help you. Let’s turn your dream into a reality!

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A perfect example of a modern home design! Whatever your taste we can deliver!
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A perfect example of a traditional home design!

Championing Leadership Success for Women Across Cambridge

Cambridgeshire. A vibrant county and heralded as the ‘Silicon Fen’ due to its myriad of technical innovations and job opportunities. However, a prevailing discourse has been revealed; only a mere 2.6 per cent of businesses are steered by female leaders. A statistic that applies specifically to top-tier positions but signifies a wider lack of senior leadership roles across industries, and guess what? It’s a nationwide saga, as women’s occupancy of senior managerial posts is barely a third across the UK. But here’s the plot twist – geography isn’t the culprit here; this is an issue largely rooted in industry dynamics, with the technology sector, as an illustrative case, having a considerable impact in this aspect. According to a report from Accenture and Girls Who Code, half of young women who go into tech jobs leave by age 351. This rapid rate gives little time for potential to be recognised, let alone to nurture the talents of promising leaders among women to elevate their career and make impact. No wonder the statistic particularly resonates with those in Cambridgeshire as the dominant industries of Tech, Medicine and Finance are hugely influential in the area. Systemic change takes time, and although the number of women in leadership positions is rising year on year, the topic is still of huge significance. So, what can we do to keep this conversation flowing

and take conscious action to advance? On 23 August I had the privilege of hosting over 50 women at my webinar ‘Women in Leadership: Leading with Purpose, Clarity and Impact’2. These remarkable women were ready to take a new ownership of their career trajectory. In our collective quest for long-term change, we must recognise and embrace the diversity of approaches people take in applying and taking action within their specific industries. There’s no one-size-fits-all solution; so in the webinar, the group used a self-audit toolkit to delve into the five capabilities of the Centred Leadership Model, widely adopted by Fortune 100 companies globally. The insights and tangible action plans created in such a short space of time were inspirational, there really is magic created when a collective of women come together. I think we all felt the shift as another invisible barrier came down! Research spanning decades consistently demonstrates that female leaders enhance productivity, collaboration, and organisational change. Furthermore, companies across the globe report profit increases ranging from 14 per cent to 29 per cent upon implementing strategies that support their teams personally and professionally. By providing female employees with opportunities for development and offering support once they assume leadership roles, businesses

can enhance their retention, productivity and profitability. This involves nurturing a sense of identity and purpose in their team. The webinar underscored that leadership emerges from internalising a leadership persona, which relies on self-awareness and professional growth. After all, leadership isn’t just a job; it’s a transformative shift in one’s professional identity in order to sustain a fulfilling and impactful leadership career. Empowered by an enriched self-awareness, individuals can acquire the skills to navigate leadership roles’ multifaceted challenges. At the next Women in Leadership webinar on the 5 October3 we will be focused on exactly that, as elevating women’s professional growth and selfunderstanding4 is more vital for businesses than ever before.

For industry evolution where women are proportionately represented in leadership roles, senior leaders must be catalysts of change, actively advocating training and development programmes that empower women with the skills and knowledge to equip them in their careers confidently. And while training is not the ‘golden ticket’ to ending systemic-societal issues, it can still be used as an effective and efficient tool to drive the transformation needed to create balanced and thriving organisations not only in Cambridgeshire, but across the world.

1 https://hrnews.co.uk/half-of-women-in-tech-drop-out-by-the-age-of-35/

2 https://www.jarroldtraining.co.uk/course/women-in-leadership-leading-with-purpose-impact-and-clarity/

3 https://www.jarroldtraining.co.uk/course/women-in-leadership-leading-with-purpose-impact-and-clarity/

4 https://www.jarroldtraining.co.uk/course/elevate-advancing-female-leadership-for-business-and-career-success/

ADVERTORIAL
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Brave the FireWalk for people with cancer in Cambridge

Maggie’s Cambridge is on the lookout for people to brave the heat and walk over hot embers in support of people living with cancer.

Maggie’s FireWalk involves walking over hot embers whilst being cheered on by friends and family. You get full training at the event and every firewalker receives a free hot snack and medal for their achievement.

Walking across hot coals and taking on the FireWalk could be for different reasons - for the challenge, the thrill, to discover your full potential or to learn more about yourself.

The event will take place on Wednesday 11 October, 6.00pm, at Shelford Rugby Club and fundraising will go to Maggie’s Cambridge, a centre for people with cancer, their family and friends in the grounds of Addenbrookes Hospital.

Maggie’s provides free support to anyone with cancer and our professional staff include psychologists, cancer support specialists and benefits advisors.

Lisa Punt, Centre Head at Maggie’s Cambridge, said: “With over 50 per cent of the population being diagnosed with cancer at some point in their lifetime, it has never been more essential to have the support of Maggie’s alongside their medical care.

“Our own research shows that three in five people find the mental impact of diagnoses harder than the physical and that is why our programme of support is designed to deliver the best possible practical and psychological care.”

Hayley Webb, Centre Fundraising Manager at Maggie’s Cambridge, said: “We’re delighted to introduce this event to our calendar and are pleased to have Shelford Rugby Club supporting the event. If

you think you can brave the heat and support our centre, we’d love to hear from you.”

Since Maggie’s opened its first centre in 1996, the charity has developed a programme of support that is proven to help people with cancer, as well as family and friends, take back control. Maggie’s is funded by voluntary donations.  For more information about this event and to sign up, please contact Hayley Webb on 01223 249220 or hayley.webb@maggies.org

How many of your team are also caring for someone at home?

Caring Together Charity is reaching out to businesses across Cambridgeshire and Peterborough to help them support employees who have a caring role at home. The last census revealed there are over 68,000 people across Cambridgeshire and Peterborough who are caring for a partner, family member or friend who has a disability or long-term illness. One in seven of all UK workers are both working and caring for someone who depends on them for help. However, often working carers struggle to manage the complex demands of looking after someone alongside working. 600 people give up work every day because the challenges are too much. Alison looks after her 86-year-old mum Daphne, who has Parkinson’s Disease. She also works in a pre-school nursery. It has been a constant juggle for Alison

to manage the demands of caring and working, especially as she cannot have her phone on at work so misses calls from her mum, the GP, Parkinson’s nurse and others. However, she has been able to stay in work because her employers are supportive of her caring role. Alison believes the managers having experience of similar family situations has helped them be understanding of the demands of caring.

“When I went for the interview, I said to them ‘I am a carer for my mum and that is my main priority’. So, we talked about the expectations of the job.”

The managers have a flexible approach to Alison’s work: “I’ve changed my hours and days probably three times now and each time I’ve just said, ‘it’s because of mum’s appointments or whatever’ and they’ve said, ‘no problem, leave it with us’.”

The starting point is often for people looking after someone at home to realise they are a carer. Not only does this enable them to access support, but it also allows them to have an open conversation with their employer about their caring role.

Caring Together Charity has produced a free short film for businesses to circulate to their staff teams to help raise awareness. Visit caringtogether.org/ companies to request this.

CHARITY NEWS chamber
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Charity begins search to secure sustainable future for Peterborough landmark and protect vital care services

National healthcare charity, Sue Ryder, which owns Thorpe Hall Hospice in Peterborough, is working with local and national heritage experts to explore potential options to preserve a much-loved local landmark and help protect the care the charity gives.

Sue Ryder, which is the current custodian of Grade I Listed Thorpe Hall mansion house and Grade II listed gardens in Longthorpe just outside Peterborough, is facing an increasing burden to care for the historic building, placing a strain on charity funding which is already under pressure from the cost-of-living crisis.

In a positive step to both safeguard the mansion house’s future and protect the vital care the charity gives, Sue Ryder is working with an estate agent consultancy, GL Hearn, to open up discussions with interested parties and explore alternative, sustainable options for the mansion house and part of the estate.

“As part of these conversations, Sue Ryder is being very clear that our aim is for the existing hospice to continue to operate from its location on the site, whilst securing an outcome which ensures the mansion house is maintained for future generations to enjoy,” shares Martin Wildsmith, Chief Commercial Officer for Sue Ryder.

“As the current custodians of Thorpe Hall we are doing what we can within our limited charitable funds to care

for the mansion house building, as we recognise its local significance and national importance.

“However, its age and listed status mean this is becoming increasingly challenging, and we are about to search for specialist contractors to undertake significant repairs to safeguard the building.

“While these repairs are necessary to keep the building safe, at a time when the cost of providing our care has gone up by 20 per cent and more people than ever before need our palliative care and bereavement support, the mansion house is diverting our charitable funds away from those who depend on our services and instead towards building maintenance and repairs. We cannot allow this to continue.

“We hope working together with national heritage experts, the local council and potential interested parties we can secure a positive future for the building which will allow us to continue to provide care from our existing inpatient unit and ensure our charity funds can be used where they are most urgently needed - on providing more care for more people.”

In response to the increasing costs of delivering its vital palliative care and bereavement support, Sue Ryder has recently launched its ‘Cost of Dying’ campaign.

To find out more visit and to support Sue Ryder, visit sueryder.org/CostofDying

CHARITY NEWS chamber
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Development company puts its best feet forward to raise money for hospice charity

Four teams of staff at Cambridgeshire development company This Land have walked their socks off and raised £645 for its charity of the year, Arthur Rank Hospice Charity, by virtually walking the distance from Land’s End to John O’Groats in only 30 days.

The company’s June Walking Challenge saw groups of staff getting together to stretch their legs and raise money at the same time. Every kilometre walked – whether it was around the block with the dog, a big weekend hike or even a spell on the treadmill – counted towards the goal of reaching the 874 miles (1,407 km) that separates the two furthest flung points of mainland UK. In the end, the four teams smashed their original target and covered the distance in only 17 days. However, they continued walking and covered a total of 1,442 miles (2,322 km) in 30 days.

The team results were as follows:

• Quads of Fury 376 miles (605 km)

• Let’s Get Ready to Ramble 442 miles (712 km)

• One Step Beyond 325 miles (523 km)

• Red Hot Chilli Steppers 299 miles (482 km)

The company’s top trotter was Ollie Leck, who covered 147 miles (236 km). He was closely followed up by Ibby Khan who walked 136 miles (220 km) and Harriet Mason who achieved 134 miles (215 km).

As well as getting fitter and having fun, the funds raised along the way will be donated to Arthur Rank Hospice Charity. It supports people in Cambridgeshire living with an advanced serious illness or other life-limiting condition and those who need end-of-life care. The charity provides its services free of charge to more than 4,100 patients a year at its hospice, day treatment centre and at home.

David Lewis, CEO of This Land, said: “We have had great fun building up some friendly rivalry between our office teams, and everyone has enjoyed getting out in the fresh air for a walk in what has been the hottest British June since records began. We are delighted to be able to support Arthur Rank Hospice Charity, which does fantastic work helping patients and families in the area, and I’m very proud of our teams for their fundraising efforts.”

CHARITY NEWS chamber connected 31

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email: s.parr@cambscci.co.uk

21toWatch returns to spotlight our region’s brightest tech

More than half the Cambridge startups [60.7%] listed in Seedtable’s ‘Startups in Cambridge to Watch’ list last month [July 2023] have already appeared on cofinitive’s #21toWatch list in previous years.

This timely revelation, as the nominations window for #21toWatch 2024 opens, confirms that the #21toWatch awards really do spotlight the brightest and best from across Cambridge and beyond.

#21toWatch recognises the outstanding people, companies and innovations in our region, providing high-level exposure and increasing opportunities for funding and investment for the winning candidates. Every year, hundreds of nominations are received from pioneering individuals and companies, with each submission assessed on five markers of Innovation, Challenge, Influence, Viability and Memorability to ensure the most exciting startups make the initial longlist.

Now into its sixth year, #21toWatch is the brainchild of cofinitive director, Faye Holland.

She says: “It’s brilliant to see so many of those, who have made our #21toWatch lists over the years now recognised by Seedtable. This includes last year’s Top21.2023 winner Qkine, who has recently

announced a partnership with global life science group, Sartorius and is set to announce three new distributors as it expands its global reach. We like to stay in touch with each year’s cohort, and while it’s great to hear when our Top21 receive funding and investment, we are also interested in other areas of growth whether that is taking on new staff or relocation to larger premises.”

Being selected as a Top21.2023 winner in the Company category last year kicked off an amazing year for Roadfill Ltd. CEO Christie Raptaki told us: “Following our win, we have increased our headcount and moved offices to an industrial complex in Haverhill. We have also more recently modified our blends of waste plastics to further reduce the melting point in asphalt, which substantially reduces both emissions and energy costs and provides for a quicker curing rate, allowing road construction projects to be finished quicker than normal. So, it’s been a busy time for us since we were recognised by the #21toWatch award.”

Faye says: “The quality of the submissions, year on year, has ensured the credibility of the #21toWatch initiative. It is hugely important to us to have rigorous qualifying processes in place, and judging is set to be as tough as ever. Good luck to all this

year’s candidates and we look forward to uncovering and showcasing the newest companies across the region!”

CLOSING DATE FOR SUBMISSIONS

Closing date for submissions is 12 January 2024 and the shortlist will be announced in February. A panel of independent judges will determine the Top21 who will be unveiled at the annual awards event on 7 March 2024.

You can make your nomination or submission for #21toWatch and find out more about the programme at www.cofinitive.com/21toWatch and by following #21toWatch on social media.

Peterborough Positive launch new exclusion scheme in effort to reduce crime

Peterborough’s Business Improvement District, Peterborough Positive, has recently launched a scheme which enables members of its free crime reporting app, Peterborough Business Crime Partnership (also known as Disc), to formally exclude offenders from their premises, and any other member premises, for 12 months.

The aim of the scheme – which launched on 5 September – is to help deter and displace business crime and antisocial behaviour from the city centre including shoplifting, which has been an issue

for many organisations in the centre of Peterborough over recent months.

Businesses that are members of the Peterborough Business Crime Partnership can view and update a specific ‘Excluded’ image gallery on the mobile app and desktop website, where they can familiarise themselves with, or add to, the list of banned offenders. If an excluded individual commits a further offence, their banning order will be extended for another 12 months from that date.

If you want to learn more about Disc, visit www.discagainstcrime.com

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Cambridge appoints new Non-Executive Directors

The Cambridge Building Society has announced the appointment of three new Non-Executive Directors to its Board after its previous long standing Board members reached the end of their nineyear limit terms. The mutual is delighted to add Pauline Caldwell, Harriett Hunnable and Daniel Mundy to its team.

Pauline was appointed to the Board in April 2023, has a wealth of expertise in people leadership and development, compensation and remuneration, succession planning, equality, diversity and inclusivity, and relationship management. Pauline is a Global HR professional, MCIPD-qualified and holds a Practitioner Diploma in Executive Coaching and a Systemic Team Coaching certificate via the Academy of Executive Coaching. Pauline loves practicing yoga and personal training, reading fiction as well as leadership and coaching books, is a cinema buff and very proud auntie to seven nieces and nephews. Pauline is Chair of the Remuneration and People Committee and member of the Audit Committee.

Harriett joined The Cambridge as a customer in 2000 and its Board in April 2023 to help with its contribution to the community. Harriet is a FN 100 Women in Finance holder and serves on critical benchmark oversight boards, advisory boards and works

at the University of Cambridge on finance for climate and nature initiatives. Her work has been recognised with several financial product awards. In her spare time, she is a Cambridge Caring Together volunteer. Harriet is a member of the Risk and the Remuneration and People Committees.

Daniel was appointed to the Board in January this year following his observation of the Leadership Team in the months before, has undertaken various executive roles within financial services with a focus on mutuality. Daniel has experience across finance, risk, technology, and regulation. Daniel is family man with an evergrowing collection of pets and spends his leisure hours pacing various sports pitches. He is a member of the society’s Risk and Audit Committees.

John Spence, Chairman of The Cambridge, said: “We are very pleased to welcome Pauline, Harriett, and Daniel to our Board. With three of our longstanding NEDs coming to the end of their final three-year term, we are delighted with the recruitment of this talented trio, and I look forward to working with all the Board to forge a unit that can be as effective as what we’ve come to expect at The Cambridge.”

Wyboston Lakes Resort appoints Lydia Tickner as Head of Meetings & Events

Wyboston Lakes Resort has expanded its team by appointing Lydia Tickner to the newly created role of Head of Meetings & Events.

As the Head of Meetings & Events at Wyboston Lakes Resort, Lydia will take the lead in driving the team forward, ensuring revenue targets are exceeded, the event diary is filled with great experiences, and clients receive unparalleled service.

Lydia brings to the role more than 12 years of experience in planning and delivering outstanding events mostly recently with the historic Royal Institution of Great Britain and Rothamsted Enterprises.

Christine Gomez, Director of Revenue at Wyboston Lakes Resort, expressed her enthusiasm for Lydia’s appointment, saying: “We are delighted to welcome Lydia to our dynamic team. Her wealth of experience and passion for event management align perfectly with our commitment to delivering exceptional experiences for our clients. With Lydia’s support, we are confident in reaching new heights and setting new industry standards.”

Lydia Tickner says: “I have a great passion for creating brilliant experiences while delivering successful strategies and superb service. I’m thrilled to be joining the Wyboston Lakes Resort team and to have this exciting opportunity.”

MEMBER NEWS chamber
Non-Executive Director, Daniel Mundy Non-Executive Director, Harriet Hunnable Non-Executive Director, Pauline Caldwell
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Get in touch. Tel: 01223 237424

email: s.parr@cambscci.co.uk

DOMINO PRINTING PARTNERS WITH PUPILS ON ‘GREENPOWER’ PROJECT

A Cambridge company is collaborating with a local primary school where it has been helping to enhance the teaching of science, technology, engineering and maths over the last few months – leading to the building of a Kit Kart to race at Goodwood.

Domino Printing volunteered a team of eight technical specialists from the R&D team – comprising apprentices, engineers and machinists – to run the Greenpower Project at Newton Primary School in Eltisley with practically-focused sessions for pupils aged 9-11 years.

These have included basic engineering principles, as well as the environmental impact of engineering, with one on electrical motors where children built small cars using recycled plastic bottles and bottle tops and another based on strong shapes where they built bridges out of straws to support a specified weight.

Bradley Moore, Mechanical Engineer at Domino, said: “Essentially a session starts with a presentation, followed by an engaging activity that helps the pupils to understand how theoretical principles apply in the real world.

“The in-school sessions led to restoring previous years’ Karts ahead of the Greenpower Education Trust’s Race Day, to ensure they have a clean bill of health, replacing motors and fixing the braking system, which has helped to gain knowledge of the mechanical systems involved in a moving vehicle.

“We are keen to help educate and inspire potential engineers of the future, giving them basic knowledge on engineering to broaden their thoughts on the world around them, by making activities fun and engaging. Importantly, we hope it starts the young people thinking about pursuing an engineering or science-based subject as a career.”

Rebecca Chisem, from Newton Primary School, added: “We would not be able to do the Greenpower project without the

support we have received from Domino. Their specialist help has given our students an insight into a new area of learning and allowed them to apply their knowledge through practical experience and develop new skills. It’s a great way for them to consider whether engineering might be a career they want to pursue in the future. It is also loads of fun!”

At Goodwood, the cars are raced against more than 100 other schools from across the UK, including a slalom race and timed pit-stop challenge. At the end a lap of champions is held, where one lucky pupil gets to drive their school’s Kart around the full revival circuit.

The Greenpower Education Trust is a UK based charity with an outstanding track record in kick starting careers in engineering, helping to unlock potential and spark enthusiasm for Science, Technology, Engineering and Maths (STEM) through the excitement of motorsport.

Money Marketing Awards Shortlist

that our firm’s ongoing ESG efforts have been recognised.

Beacon Wealth Management Ltd have been shortlisted for Best ESG (Environmental, Social, Governance) advice firm for the Money Marketing Awards 2023. For Beacon to be shortlisted is such a privilege, we are incredibly proud

Tony Larkins, Managing Director, commented: “Beacon are pleased to once again be shortlisted for an award that represents the future of wealth management, and to be the only company solely outside of London to represent the wider region, is truly a great achievement.”

Senior Investment Manager, Nick Carr, commented: “This nomination validates our approach to ethical and sustainable investing and the performance we’ve

been able to deliver over the years. We have operated our ethical model portfolios for 12 years now, a track record that is quite rare amongst our peers. We look forward to using this experience to continue investing our clients’ money effectively in the years to come.”

The Money Marketing Awards recognise the best advisers and providers in the financial services sector. The Awards pride themselves on having a rigorous judging process, so to be nominated is a mark of excellence. .

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Employee Benefits and Rewards Survey announced

• The most popular employee benefits were Life Assurance (95%) and Private Medical Insurance (86%)

• Salary sacrifice for employee pension contributions is used by 82 per cent of respondents, allowing both the employer and the employee to save National Insurance

• 76 per cent of respondents offer enhanced maternity pay/ leave, 69 per cent enhanced paternity pay/leave and 64 per cent enhanced adoption pay/leave

• 39 per cent of respondents offer their employees some form of financial education, guidance, or advice. Given current mortgage rates and the price of essentials, many employees have financial worries.

EBCam Ltd share the results from their ‘2023 Employee Benefits and Rewards Survey’.

James Bolton, Managing Director, said: “We are pleased to help so many local businesses to benchmark their offering and gain awareness of industry trends.”

The full survey results have already been issued to respondents. Feedback on the report has been excellent and includes ‘a great benchmarking tool’ and ‘a useful read’. EBCam have shared some of the highlights from the survey via their LinkedIn page during September 2023.

Some of the key findings:

• Hybrid working is offered by 80 per cent of respondents, with 54 per cent of companies mandating that employees must come in the office for at least two days a week

James commented: “This report enables organisations to gain valuable insights into what other businesses are doing and identify best practice. It is important to offer a modern benefits package that represents value for both employees and employers. The survey has given us the opportunity to add further context to the conversations we are having with our clients and prospective clients around what employees want, need and value both now and in the future.

“A huge thank you to everyone who participated. We have obtained good quality benchmarking data at a time when benefits are key to recruitment and retention. I look forward to continuing to adapt and grow our survey over the coming years.”

EBCam Employee Benefit and Rewards Survey is free to participants. Any organisations who did not take part in 2023 but would be interested in understanding more about the results or taking part in the 2024 survey should email info@ ebcam.co.uk to get signed up.

Keystone marketing consultancy celebrates double digit anniversary milestone

In a celebratory event in St Neots on Thursday 6 July, the team from specialist marketing consultancy Keystone were joined by clients and colleagues from across the years to toast 10 years in business.

It was July 2013 when Keystone’s founder Hayley Williams formally announced her transition to business owner – after a long career in marketing roles supporting multiple corporates and charity organisations.

Keystone is well known for its emphasis on strategic marketing advice and community engagement focuses, working both closer to home in Cambridgeshire and across the country. Keystone’s knowledge and impact stem from the strategic marketing services

we offer to high-growth B2B organisations, as well as in our communications projects more widely for the public sector, local authorities and not-for-profits. At the very heart of the business, is a focus on helping organisations build closer relationships with their audiences; developing strategy, content and campaigns that strongly engage and inspire action within their key communities. In a short speech at the celebratory event, Hayley spoke of her pride for what the team had been able to achieve on behalf of its clients, her delight in the wonderful people they had met along the way, and her gratefulness for such continuing commitment and support.

Keystone is one of 5.5 million small businesses across the country and is mindful that there’s only a very small percentage that gets this far. With a clear proposition and an ongoing growth plan, the consultancy is turbocharged to make a continuing impact in the years ahead too.

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Moving on up: Guardtech Group celebrate continued growth with switch to stunning new home

The Guardtech Group are on the move – in more ways than one. The Suffolk-based cleanroom construction specialists are settling into a stunning new home, a stone’s throw from their previous office, at Unit 1A Homefield Road in Haverhill.

The new HQ, now known as Guardtech House, will feature several high-spec conference rooms and breakout areas, a staff gym and other leisure facilities, and is adorned throughout with the vibrant fivecolour branding for which the Group has become renown in the past two years.

The move underlines the Group’s significant growth over the past two years, with more projects secured than ever before in the company’s history while bolstering the number of permanent staff numbers from 20 to 40.

The restructure from Guardtech Cleanrooms in early 2022 to the five-brand all-basescovered Guardtech Group, now including Cleanroom Solutions, CleanCube, Isopod and Isoblok, had already led to the introduction of a new manufacturing facility in Brandon.

But the continued progress has now seen the company outgrow their premises at The Brocks Business Park and the controlled environments kings and queens now have a roomy new home that befits the company’s burgeoning reputation as a go-to solutions provider for controlled environment construction.

“This has been coming for quite some time,” said Commercial Director Mark Wheeler.

“We’ve been on the lookout for a new home that reflects the style, substance and dynamism our talented teams show on a daily basis, and we’re delighted to have finally found a perfect setting for the next chapter in the Group’s development.”

The Guardtech Group are on a roll at the moment, with more than 10 live construction projects currently underway, not just in the UK – but as far afield as Zurich, Switzerland and Jena, Germany. This is alongside a steady stream of CleanCube Mobile Cleanrooms and Isopod Rapid Cleanrooms for clients at home and abroad.

Operations Director Conor Barwise, who has driven Guardtech’s rise from a modest provider of cleanrooms to the multi-brand powerhouse it is today, praised all the staff who have helped to get the company to where it is today.

“To be standing in our new home right now, considering where we’ve come from and what we’ve been through – it’s a special feeling,” he said.

“We’re extremely proud of our new home and we simply wouldn’t be here without the tireless efforts of so many exceptional members of the team over the years.

“We feel like we finally have a home that represents the heart of Guardtech and we’re now looking forward to cementing, and building upon, our place as a trusted provider of high-quality cleanroom construction services all over the world.”

Meet Cambridge wins Green Award for environmental achievements

To earn the award, the Meet Cambridge team made several important changes in the office, including conducting an energy audit to examine current behaviours and identify energy-saving opportunities.

environmental impact, we aimed to provide inspiration on sustainability issues to our network and to promote best practice to our members and partners.

The official convention bureau for Cambridge and the surrounding area is celebrating its team being given a Silver Award for successfully completing a wide range of tasks to enhance the organisation’s sustainability. Meet Cambridge secured the accolade in Cambridge University’s annual Green Impact Awards, an accreditation scheme open to Colleges and departments that want to reduce their environmental impact.

They also hosted a vegan lunch, tastetesting various dishes, including pasta salads, sushi, cinnamon and apple cake, and peanut butter biscuits and they stopped using single-use plastic on Mondays, eliminating such items as drinks bottles and food packaging. The PlasticFree Mondays have now been running for several months, significantly reducing the team’s waste output.

Sarah Maycock, Venue-Finding and Marketing Executive who led the initiative, said: “As well as thinking about our own

“After completing the tasks in the Green Impact workbook, an assessor from the Green Impact team visited our office to conduct an audit – and subsequently we were very pleased to hear that we had achieved the Silver we had been aiming for! It’s great to have our efforts recognised in this way.”

Susannah Cook, Sustainability Engagement Manager at the University of Cambridge’s Environmental Sustainability Team said: “It has been a pleasure to support the Meet Cambridge with their award this year. The enthusiasm of Sarah and her team has been infectious, and their award is well deserved.”

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Howes Percival advises on the purchase of 19

Toyota/Lexus dealerships

“flagship deal” and third major M&A in 12 months for dedicated automotive team

Howes Percival’s dedicated automotive sector team represented leading motor dealership groups - Steven Eagell, Listers and FRF - on their purchase of Motorline Limited’s entire network of 19 Toyota and Lexus dealerships.

Howes Percival was the lead law firm for the buyer, in a highly complex deal involving multiple businesses and geographical locations, including the acquisition of five freehold sites and leases or underleases of the remainder.

The firm’s expertise in the automotive retail sector and depth of resource were key to the success of the transaction. Led by Corporate partners Andy Harris (also head of the firm’s Automotive Sector Group) and Tom Redman and Commercial Property partner Marcus Carter, the firm mobilised multidisciplinary teams across several offices to manage the complex investigation inherent in a 19-business acquisition.

Andy Harris and Tom Redman advised the clients on the business and asset purchase aspects of the transaction.

Marcus Carter advised on the myriad and complex property arrangements. Simon DeMaid led the team advising on the Employment law issues, Chris White headed the team advising on Commercial law matters, Faye Meredith led the Banking team, Rob Starr led the Regulatory team and the GDPR team was headed by Stephen Ruse.

Commenting on the 19-business acquisition, Tom Redman said: “We were delighted to have acted for Steven Eagell, Listers and FRF on their Toyota/Lexus dealership acquisitions and we wish them every success as they integrate their new dealerships into their existing portfolios.”

Marcus Carter observed: “This has been a flagship deal for us and a unique instruction, with some interesting challenges involving multi-site and business transactions and three buyers

who individually are stand-alone giants within the automotive retail sector.”

The deal is Howes Percival’s third major motor dealer M&A transaction completed in the last 12 months, following transactions for the Steven Eagell Group in July 2022 and Group 1 Automotive in September 2022.

Andy Harris continued: “These are interesting times for motor dealers, as some manufacturers move towards an agency rather than conventional distributorship model. The move to electrification has fallen slightly behind target for some, as the UK’s charging network struggles to cope with the increasing number of EVs on the road. Motor dealers also face increased competition from online car supermarkets.  Howes Percival is in the thick of these changes and we are ready to support our clients not only on their M&A aspirations but also with day-to-day, business-as-usual matters.”

Pledge2Recycle Plastics launches survey to uncover household plastic recycling habits

Pledge2Recycle Plastics, part of RECOUP, the plastics resource efficiency and recycling charity, is embarking on a mission to shed light on the actual household plastic recycling practices. Through a short survey - Cutting the Confusion: How do you recycle your household plastics (2023) Survey (surveymonkey.co.uk) the team aims to identify the items causing confusion in recycling, while questioning citizens about their commitment to recycling bottles, pots, tubs, and trays.

Stuart Foster, CEO at RECOUP, states: “We understand that recycling plastics can be challenging for people. Our research shows that even easily recyclable items often don’t end up in recycling bins. Astonishingly, out of the 38 million plastic bottles used daily in the UK, 14 million remain uncollected for recycling. We are determined to comprehend the barriers preventing people from recycling, despite the availability of kerbside collection, and the reasons why some recyclable items aren’t being given a chance to be recycled.” The survey has been thoughtfully designed to require only a few minutes for completion. RECOUP earnestly requests everyone to participate and share the survey with their friends, family, and colleagues. The aim is to create a comprehensive nationwide

overview of the items that confuse individuals the most when it comes to recycling. As an added incentive, Pledge2Recycle Plastics will draw one lucky winner of a £50 high street voucher from the completed surveys every month.

The data collected from this survey will be compiled and shared with the plastics industry, Local Authorities, and other stakeholders. The objective is to identify necessary changes that will support plastic recycling efforts.

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The Hair & Beauty Room are expanding…

After just celebrating our fourth year in business, we have grown in many ways - a larger team, new interior and offering extra services all in the beautiful market town of Oundle. We have faced many challenges through the four years and like many businesses in this area our only struggle is getting the skilled staff in to enable us to grow the business even further. We also have a huge passion in making the salon as environmentally friendly and as sustainable as possible, we have already put quite a few things in place to fulfil this aim however we are always thinking of new ways to reduce negative environmental impact resulting from the industries we work in. In the way of expanding we are over the moon to have recently welcomed a wonderful new Beauty Therapist, Katie,

to the team and will shortly be taking on another full time Therapist to meet current demand.

In addition to this, we are delighted to welcome Tom, from TW Dental, to the salon. Tom is a registered Aesthetic Practitioner and will be holding an Aesthetics Clinic here in the salon once a month on a Friday and Saturday. Tom runs a thriving Dental and Aesthetics clinic up in Cheshire so we are very happy to have him join us once a month offering a range of Dermal Filler services. We have been members of the Cambridgeshire Chambers of Commerce since starting out in business and have found the support services invaluable in offering help and advice on any business related matters.

King’s Ely pupils’ creative talents shine in ‘A Festival of Music and Dance’

grabbed their picnic baskets and deckchairs and came together to support pupils and staff as they performed their hearts out. Just some of the bands and groups which performed were Samba Band, Wicked Choir, Saxophone Quartet, Concert Band, Jazz Band, King’s Barbers, Flying Fiddles, King’s Ely-Te, Rock Band, Open Dance Club, and not forgetting the ‘StrictELY Come Dancing’ competition!

The entertainment kicked off at around 2.30pm and continued right through until dark. Pupils performed as individuals, in groups, or as both – some of them singing and dancing under a Saddlespan stage for the first ever time, and some of them taking to the stage for what was likely be their last ever time at King’s Ely.

From Prep School violinists to Sixth Form ballroom dancers, ‘A Festival of Music and Dance’ certainly showcased why King’s Ely is internationally renowned for its creative approach to education. More than one hundred musicians and dancers, from Year 4 at King’s Ely Prep through to Year 13 at King’s Ely Sixth Form, starred in the Glastonburyesque extravaganza, which was one of numerous events held towards the end of term, to celebrate another thriving year at the school.

A huge concert Saddlespan stage was erected on The Paddock at King’s Ely Prep for the festival, with Ely Cathedral looking as majestic as ever as a backdrop. The event was organised by the school’s Music, Dance and Drama Departments, and was free to attend. Parents and carers, grandparents, Old Eleans, teachers and support staff, Governors, friends of the school – people of all ages

Neil Porter-Thaw, Director of Music at King’s Ely, said: “There have been some very special moments during my 28 years at King’s Ely, however the sheer amount of music and dance celebrated on one stage at this festival is without a doubt the highlight so far. I am so proud of all the students who took part, and they should all be hugely proud of themselves. Such an event cannot happen without the support and dedication of so many people. From our fabulous Music, Dance and Drama staff teams to our custodians and ground staff, thank you. If there ever was an event that showcased what makes the school Uniquely King’s, this was it.” King’s Ely is renowned for its holistic approach to education, and this is reflected in the school’s outstanding Visual and Performing Arts provision. Music, Drama and Theatre, Fine Art, Fashion and Textiles, Photography, and Dance are each embedded in the culture of King’s Ely, with countless opportunities for pupils of all abilities and aspirations.

All of our Beauty and Aesthetics services can be booked online via our website: www.thebeautyroomoundle.co.uk
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Credit: James Linsell-Clark Photography

Traditional Tearoom opens at Peterborough Cathedral

venture with the Cathedral and after a soft opening in July, they have already attracted a steady flow of happy customers. Both are excited at the prospect of establishing Becket’s Tea Rooms as a stylish, yet quaint location for afternoon tea in the bustling city centre. The couple are also looking forward to involving the tearooms with future Cathedral events and are keen to make everyone feel welcome.

From 10.00am Monday to Saturday, customers can enjoy a full English breakfast or even build their own bespoke breakfast dishes. For a lighter start to the day, the menu offers alternative options, and in addition visitors can also choose from a range of home-made sandwiches, toasties, salads, traditional cream teas as well as cakes and bakes.

Peterborough Cathedral is happy to announce the opening of their new café, Becket’s Traditional Tea Rooms. A stone’s throw from the west front of the cathedral, the tearoom which offers a range of teas, coffees, cakes and other delicious treats is situated on the site of Becket chapel, where until 1190, it housed relics of the famous Archbishop, Thomas Becket.

Tracy and Graham Cleaver, previous owners of The Old Copper Kettle in Crowland, are pleased to be launching their new

Graham said: “We’ve had a gentle start, and we’re looking in the very near future, to expand our menu options and to build it up to serve both locals and visitors alike.” Tracy and Graham also offer outside catering, on request, through their company, The Sweetheart Party Co.

Becket’s Tea Rooms has both indoor and outdoor seating areas with a small function room available for children’s parties, private lunches, and corporate meetings. In a comfy area with soft armchairs, gentle music plays on the electric piano creating a calm, gentle atmosphere where customers can sit and chat.

Webtec Awards two Cambridge students Arkwright Engineering

Webtec, the St Ives based hydraulic measurement and control company, has awarded two Arkwright Engineering Scholarships to local Cambridge students. Arthur Cooke and Sam Burnell have both received Roy Cuthbert Scholarships this year. The Arkwright Engineering Scholarship, part of the educational charity ‘The Smallpeice Trust’ is a national scheme. Now in its 31st year, it aims to widen access and provide young people from all backgrounds the chance to experience the exciting world of engineering.

Webtec has been proud supporters since 2014 and the Roy Cuthbert Scholarship, which is part of the scheme, was named after Webtec’s founder, a passionate engineer and entrepreneur who passed away in 2013.

This scholarship scheme acts as a beacon to the most talented STEM (Science,

Technology, Engineering and Maths) students in the UK schools and helps to ensure that high-potential young people stay engaged in the engineering careers pipeline, in the critical 16 to 18 age range. “We are delighted that this year we have awarded the two scholarships to students that are local to Webtec. We continue to work with local schools and this national scheme is a great way to recognise hard work and talent in students. Webtec is passionate to support and encourage students into engineering and the Arkwright Scholarship offers a great opportunity to help them to achieve their full potential” commented Martin Cuthbert, Webtec’s Managing Director.

In addition to the Arkwright Scholarships the company also actively supports other programmes including the Primary Engineer® Leaders Award, the National Manufacturing Day run by Make UK and

works with local schools to offer career guidance and job opportunities at Webtec.  The Arkwright Engineering Scholarship programme for 2023 is now open to applications from Year 11 students in England and Wales, S4 students in Scotland and Year 12 students in Northern Ireland. Schools or students who would like to apply for the Arkwright Engineering Scholarship programme, can visit  www.arkwright.org.uk to learn more.

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Development company looks to the future with a strong team

Three internal promotions at senior level have put development company This Land into an even stronger position to drive the delivery of sustainable homes and new communities across Cambridgeshire.

The company, which was founded in 2017 as a wholly-owned subsidiary of Cambridgeshire County Council, now has an even more highly experienced team behind its mission to create attractive, eco-friendly new homes that will meet the growing housing needs of the local community.

Moving into the role of Senior Strategic Land Manager is Dominic Bryant, who lives and works in Cambridgeshire and joined This Land 18 months ago as Strategic Land Manager after seven years in property consultancy.

“I was attracted by the general culture and character of This Land, in particular its commitment to sustainability, which is something I’m really passionate about,” he says. “I love living and working in Cambridge – it’s good to be able to cycle to work and have a sustainable lifestyle. It’s also great being close to the projects that you’re working on. When you live in the same area, you can relate to local concerns, which helps when it comes to local consultations.

“A number of Local Authorities in our area have delayed preparation of their Local Plans due to uncertainty in the planning system. Now it’s more important than ever for developers to engage with local communities in a proactive and collaborative way to demonstrate the benefits that development can bring.”

This Land’s new Senior Development Manager, Ross Mowle, shares Bryant’s focus on the importance of the environment.

“I was enticed by This Land’s commitments to sustainability and design-led schemes, but also by the responsibility and flexibility that the role offered,” he says. Ross was promoted from Development Manager, the role he had held since he joined the company in February 2022, after moving from a similar post at developer Countryside.

Ross, who is a West Ham season ticket holder and a keen runner, is looking forward to the challenges ahead:

“I will be contributing to the growth of This Land and helping the company to continue to expand and achieve its goals and objectives.”

The third major new appointment is Ollie Leck, who now takes on the role of Financial Controller, after being promoted from Management Accountant. During his time in that role, Ollie has been delighted with the progress his team has made: “One of the reasons I have enjoyed the role is because I can see the impact I have had in the finance department, so along with my colleagues in finance, we have brought all the accounts

preparation in-house and made the month-end more streamlined in the process. I can see the results of the work we have done.

“This Land is without doubt the best company I have worked for, and I’m proud of the way we do things. We’re a corporate entity but it’s not all about the bottom line. At This Land a big part of what we do is ensuring we provide services and improvements for the residents and stakeholders in Cambridgeshire as a whole.”

Ollie, who is a keen golfer and runner, is looking forward to getting stuck into his new role: “I will be working on improving financial processes, supporting the CFO in the development of new management accounts and improving internal reporting processes. Hopefully I will grow in my role as the company grows and we build and deliver more homes. One of the best aspects of the job is that we get to see a project from start to finish; from an initial bid, to a piece of land, to a building site, to a stunning housing development and finally the homes with people living in them. It’s both rewarding and great fun!” David Lewis, CEO of This Land, said: “The company is going from strength to strength, and to support us as we continue to grow it was vital that we put the right team in place. We were delighted to find the skilled individuals that we needed for these leading roles in-house, through supporting the career development of talented staff. The combined experience, strength and enthusiasm of Dominic Bryant, Ross Mowle and Ollie Leck will ensure that as we expand and take on more building projects we keep firmly to our aims of creating beautifully designed, sustainable new homes, while working with local suppliers to boost the area’s economy.”

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of Commerce

CambsB2B is our annual event and exhibition to bring our community together within Greater Cambridge, under one roof to: enable businesses to reach new audiences bolster local trade and opportunities share experiences to enable our businesses to thrive discuss local issues, and help make the community work.

During this one-day event, we will provide a B2B exhibition hall, informative talks, dedicated advice rooms on key topics, and our legendary speed networking.

If your business wants to connect with other businesses in Cambridge, then this is the dedicated business event for you.

CAMBS
IWM Duxford, Cambridge, CB22 4QR
Location Find out More
Brought to you by Cambridgeshire Chambers
#CambsB2B www.cambsb2b.co.uk
noV 22 2023
organiser: cambsB2B
aBout tHe eVent

EVENTS

Chamber members can register for events via the Chamber website www.cambridgeshirechamber.co.uk or please contact email events@cambscci.co.uk

SAFARI NETWORKING EVENTS

Take the opportunity to meet new business connections through safari networking. This relaxed but structured format offers the guests the chance to move around the room and form connections with new business contacts from a wide range of industry sectors.

SAFARI NETWORKING BREAKFAST

Wednesday 15 November. 7.45-10.00am

Huntingdon Racecourse

Informal Networking Evenings

Build new connections at these free events taking place across the county. Catch up with familiar acquaintances you haven’t seen for a while, mingle with new business contacts and share knowledge and skills with like-minded professionals. These events are free to attend and we welcome members and non-members.

OCTOBER

11 – Citizens Hub, St Neots (in collaboration with St Neots Initiative) – 5.00-6.30pm

17 – BMW, Peterborough (in collaboration with The One Group) –5.00-6.30pm

19 – Papworth Trust, Cambridge – 5.00-6.30pm

23 – Poets House, Ely – 6.00-7.00pm

NOVEMBER

8 – TBC Huntingdon – 5.00-6.30pm

16 – The Fellows House, Cambridge – 5.00-6.30pm

21 – The Crown, Stamford – 5.00-6.30pm

27 – Poets House, Ely – 6.00-7.00pm

Construction and Property Mini Golf

Thursday 12 October, 6.00-8.00pm

The Tivoli, Cambridge

Join us for a sociable evening of mini golf, pizza, drinks and networking.

Our Construction and Property Sector are excited to welcome this event to the calendar, but welcome anyone to join us and make new connections. Included in the price is pizza, three drinks tokens and nine holes of mini golf.

Sponsored by Shawbrook Bank

Move around three pre-arranged tables throughout the event, maximising connections with a range of businesses, before enjoying a full English breakfast and continuing those conversations.

‘Knowing me, knowing you… aha!’

Steve Botterill – Resourceful People Group

Steve will be offering an exciting and more interactive talk at this event, and we’d encourage you to attend to find out more!

Cheese and Wine Evening

Tuesday 31 October, 5.30-7.00pm

Orton Hall, Peterborough

Join us for a special networking evening in the stunning Drawing Room of Orton Hall. Enjoy two glasses of wine and a range of cheeses at this informal networking event, making connections and catching up in a relaxed and social environment.

chamber
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Chamber members can register for events via the Chamber website www.cambridgeshirechamber.co.uk or please contact email events@cambscci.co.uk

CONSTRUCTION & PROPERTY NETWORK

Network with other construction and property-related companies at these specialist informal events taking place across the county.

CONSTRUCTION AND PROPERTY NETWORK BREAKFAST

Friday 20 October, 7.30-9.30am

Cambridge Rugby Club

Sponsored by Howes Percival

CONSTRUCTION AND PROPERTY NETWORK LUNCH

Friday 17 November, 12.00-2.00pm

Peterborough United Football Club

Sponsored by Fiscale

OTHER DATES FOR YOUR DIARY

Thursday 5 October Rooftop Networking – 95 Regent Street, Cambridge – Free to attend

Thursday 2 November Sizewell C Supply Chain Roadshow (in collaboration with Suffolk Chamber of Commerce and Bedfordshire Chamber of Commerce) – Wyboston Lakes – 10.00am-1.00pm

Tuesday 14 November Walk and Talk in Peterborough – Ferry Meadows (in collaboration with PECT) –3.30pm-5.00pm

Wednesday 22 November CambsB2B – IWM Duxford – 10.00am-3.00pm

Chamber Christmas Dinner

Wednesday 6 December Graduate Cambridge

Get dressed up and celebrate the end of 2023 surrounded by local businesses at our annual Christmas event in Cambridge, this time during the evening and with a difference!

Inspiring Women’s Christmas Lunch

Thursday 30 November, 12.00-2.30pm

Orton Hall Hotel, Peterborough

Join us for a very special start to the festive season at our annual Inspiring Women’s Christmas Lunch. You’ll enjoy a festive two-course dinner, glass of wine, hear from a speaker and surround yourself with excellent company – all of this is wrapped up in the ticket price!

Enjoy a drinks reception before a two-course Christmas dinner and entertainment. Bring your staff along and take the opportunity to thank them for their hard work this year!

Christmas Drinks in Stamford

Tuesday 5 December, 5.30-7.00pm Dawson of Stamford

Join us for evening Christmas drinks in the unusual but stunning surroundings of Dawson of Stamford.

Catch up with contacts, make new ones and celebrate the end of 2023 in this relaxed and unique setting. Refreshments kindly provided by Richardson Surveyors.

EVENTS chamber
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