HINTERLANDS EVENT ENQUIRY PACK
Table of Contents. Your Details Introduction Section 1: Our Understanding Section 2: A Few Facts About Hinterlands Section 3: Services And Amenities Section 4: Events At Hinterlands Section 5: Floor Plans And Room Layouts Section 6: Who We Work With
“Raw, industrial and innovative, Hinterlands is a rare space in which events come to life. An independently-minded, multi-purpose venue, created for pioneers and businesses to come together.�
Client Details. Date:
Insert date
Title:
Insert name of event
Prepared for:
Full name Email
Prepared by:
Nicholas Baskerville 0151 345 6302 nick@constellations-liv.com
Address:
Hinterlands 7 Mann Street L8 5AF
Introduction.
Welcome to Hinterlands. You are reading this because you’re considering our venue for your next event. Our organisation’s mission is to provide event space dedicated to promoting culture, business, art & music. Hinterlands is a rare space in which events come to life. An independently-minded, multi-purpose venue, created for pioneers and businesses to come together. Serving as a gateway for new visitors to the Baltic Triangle and Liverpool. We understand that quality and efficiency is paramount to the success of your event, which is why we’ve produced this Event Enquiry Pack, highlighting the level of thinking that goes into each of our venues and event preparation. The document serves as a tool to answer any questions you have. If there is anything you’d like to discuss with us then we encourage you to get in touch. Our event managers are more than happy to assist. Sincerely,
Nicholas Baskerville Director
OUR UNDERSTANDING Insert covering letter and main points about the event (250 words)
Section 1.
Section 2.
A FEW FACTS ABOUT HINTERLANDS Hinterlands is located in Liverpool’s Baltic Triangle neighbourhood, nestled away in the heart of the Cains Brewery Village. The venue opened in 2018 and joins Constellations, its sister venue which opened in 2014. • We have two hirable spaces; our Event Hall and Eclipse Theatre, adjacent to one another and 5,700 sq ft in total. • Our Annex provides additional space for meetings, break out activities and semi-permanent hireable space. • The foyer, mezzanine and balcony wraps around the main space, providing a stunning panorama of our Event Hall. • Each room is completely accessible with all gender WC facilities. • Our Event Hall comes complete with a drive in ramp - allowing for easy load in and out. • Hinterlands sits adjacent to the Cains Brewery Village car park, with room for up to 70 cars. • We have some pretty cool neighbours too. The Cains Brewery Village is made up of bars, restaurants, cafés, a co-working space for creative businesses, a vintage market, studio space and a food market. All 30 seconds from our front door.
CAPACITIES Each of our spaces can be used independently or as a combined package, perfect for multi-room events. Here is a summary of the total room capacities. Later in this document we’ve broken the capacities down by event style (see Maximum Occupancy Summary). Capacities are calculated on square footage and in-line with our fire management strategy. If the spaces are used in combination then the maximum building occupancy at any one time is 1400 people.
Room only (standing)
With a stage and PA system (standing)
Event Hall
1000
800
Reception & Mezzanine
120
N/A
Eclipse
450
400
Annex
350
N/A
ENTRANCES & EXITS There are three main entrances and exit points at Hinterlands, all at the front of the building. Entrance One is for all guests arriving into the Event Hall or Foyer. Entrance Two is for our Eclipse space. We have designed the building so the two spaces can be used seperately. Entrance Three is a drive in ramp - this is used as a dedicated entrance for our Annex space, load ins/outs and as a ground level fire escape for the Event Hall (see site plans for entrance/exit positions).
LOAD IN/OUT You can load in and out using Entrance Three. This will save you time during your event set ups. The ramp is for authorised vehicles only and must be agreed in advance. The Hinterlands building is situated in the Cains Brewery Village and you must enter through a set of gates at the front of the site. There will be no drive in access through this gate after 12pm on a Saturday and Sunday. However, we have a separate entrance and exit through the car park directly opposite us. This entrance is usually kept locked. For any event requiring access after midday on Saturday and Sundays please let us know in advance.
FIXED FURNITURE & PLANTING We have some fixed furniture and planting on our Mezzanine area. If you need to use this space for your event and would like us to remove anything then please let us know in advance. We will consider each request on a case-by-case basis. We ask you do not move anything and let our Event Managers do it for you.
OWNERSHIP The venue is owned and operated by Greenland Venue Management (UK). The company also manages another flagship Liverpool venue called Constellations. GVM (UK) creates economic and community benefits, specifically in the Baltic Triangle - by attracting new events to the area and promoting arts, music, business and culture to the wider Liverpool population.
SAFETY We take the safety of every guest very seriously. We’ve installed sophisticated fire detection, alarm systems and emergency lighting. All our exit doors are clearly marked and illuminated. All our event and duty managers receive fire safety, basic first aid, CPR and defibrillator training.
LICENSE Our entertainment and alcohol license is valid until 01:00. This is the case with all licensed establishments in the Cains Brewery Village.
SECTION 3.
CASH MACHINES Several are dotted about the Baltic Triangle, with the nearest to Hinterlands a 5 or 10 minute walk away. We offer cash back facilities on the premises so you or your guests needn’t have to walk anywhere if they don’t want to.
Dining establishments If you or your guests would like to eat outside the venue then there are a dozen or so options on our doorstep. Locations include; the critically-acclaimed Baltic Market and a range of cafes, pop-ups and restaurants.
Wireless Internet The venue is serviced with hyperoptic broadband, allowing all our guests to access 1GB of fibre-to-the-premises WiFi internet. Make use of speeds up to 1,000Mbps - over 27 times faster than the average connection in the UK. We’re one of the first businesses in the city to benefit from this.
Public Transport The area is a stone’s throw away from the city centre and transport links to the Baltic Triangle are being improved all the time. There are now 5 different buses stopping at close by Brick Street, which is a five minute bus journey to the central bus terminal. From Liverpool ONE, an Uber or black cab will cost around three pounds.
Parking The Cains Brewery Village car park can be seen from our front door, with room for seventy cars and priced at £5.00 per day. We will provide 4 courtesy parking passes for your event team. If the general car park is full there are four others within half a mile radius of the venue.
Blundell Street Car Park 25 Blundell St, Liverpool L1 0AJ 0.5 Miles Kings Park Kings Dock St, Liverpool L1 8LE 0.5 Miles ParkJockey Parking Keel Wharf, Liverpool L3 4EU 0.8 Miles ZCP Car Parks 21 Colquitt St, Liverpool L1 4DL
Constellations
Accommodation
Our sister venue Constellations is less than 500m away from Hinterlands. The venue is home to some of Liverpool’s most exciting and respected creative minds; curating gigs, festivals, club nights, exhibitions and conferences. We think of Constellations as a sanctuary for all, inclusive and diverse by nature and always open to new ideas. A really awesome place to kick back after a conference. Check out our award winning garden and BBQs in the summer and Live Music Thursdays programme throughout the winter.
There are a number of hotels, serviced apartments and Airbnb properties within walking distance of the venue such as, Hampton by Hilton, Pullman, Ibis Albert Dock, Staycity Duke St aparthotel. Your event manager can help you source accommodation (subject to availability). Please let us know if you need this as a service. We charge a small commission on each hotel room we book on your behalf.
Destination - Baltic Triangle
Destination - Liverpool
Our city’s evolving events scene has helped catapult the Baltic Triangle into the national papers, with The Times newspaper voting our neighbourhood the coolest place to live in the UK in 2017. The past ten years have seen the Baltic Triangle blossom into a dynamic and eclectic community of creative, digital and culturally-minded businesses. The area is evermore becoming a busy pedestrian-highway, with the patter of curious feet sound-tracking the explorations of newcomers to the area. Whether it be creative and digital entrepreneurs, late-night dancers or the weekend brunch crowd, the Baltic Triangle is alive with public interest.
Venture out of the Baltic Triangle and there is the rest of the city. With so many award winning bars, restaurants and things to see and do it’s no wonder Liverpool is one of the UK’s top events destinations. The city is famed for its warm welcome and vibrant city life. It’s compact and easy to get around, whilst its shopping, commercial district, Cathedral quarter, universities, docks and of course the Baltic Triangle make it seem much bigger than it is. With galleries, museums, music legends, beaches, food markets it has something for everyone. A UNESCO city of music and UNESCO world heritage site, it’s the perfect backdrop for any event.
Section 4. Types of Events At Hinterlands, our primary use is for conferences, meetings, expos, performances and fashion shows, food & drink events, private hires, weddings and cocktail parties. Our venue is a converted warehouse nestled within the Cains Brewery Village, which was founded by Irishman Robert Cain in 1858. It’s now a tourism, leisure and retail attraction, with lots of independent businesses dotted about the site. In relation to other venues across the NorthWest, our offer is unique. Hinterlands sits between the conventional and non-conventional. The venue itself has been fitted out to accommodate an array of professional events, whilst its location is what really makes it stand out. Its independent and socially-minded ethos is attractive to event organisers looking for something a little bit different.
Booking Policy To book Hinterlands, we first need to get an outline of your event so we can better advise you. We’ll send you a simple booking document to complete. When placing a booking with us you must inform us of the Date of Event and give us an estimate of the Number Of Guests who will be in attendance. Once confirmed and booked in we’ll hold the date for you until the initial deposit is paid, then we’ll lock the date in once your deposit has been received.
Deposits & Payments We have standard payment terms. All payment dates will be agreed in advance with you and a payment schedule will be provided. • Payment 1 - A deposit amounting 50% of the venue hire fee will be due on booking. This will be required to lock in the date; alongside your signed booking form and T&Cs. • The remaining 50% of the venue hire will be due within six weeks of booking. • Any remaining balance or charges accrued will be due six weeks before the event. • Events with a total invoice amount of less than £2000 or, events that take place less than four months from booking must be paid in full at the time of confirmation. • Your event manager will be in touch in the week leading up to your event to review your billing account and to ensure any additional charges accrued are settled beforehand.
What’s Included in Venue Hire A dedicated Event Manager employed by Greenland Venue Management (UK). They will be on hand before, during and after your event.
• Room setup based on agreed layout.
We will provide all bar staff, equipment and stock to meet the demands of the event. All our bar staff come with high levels of training and experience. We work with lots of different drinks suppliers to ensure we have a range of products that suit all tastes and budgets.
• Ongoing cleaning throughout the event including cleaning of common areas, WCs and any food and drink facilities in operation.
Security and crowd management services. If you require more than our allocated security and steward provisions then we can book extra on your behalf. There will be additional charges. We reserve the right to book additional security should we decide your event requires it. We are committed to the Regulators’ Compliance Code, a statutory code of practice for regulators that promotes a risk-based, proportionate and targeted approach. We’re also subject to the conditions of our license which means we have a duty to provide security for any event that run later than 8pm. In addition to access to the spaces you have hired your agreement gives you access to the common areas of the building. On occasion, we may have other events taking place at the same time. If this is the case, we’ll coordinate with you beforehand.
• Registration space, subject to availability.
• Waste removal. • Your event will be listed on our calendar of events and we will link your website with ours - unless you request otherwise. • Storage space for flight cases and other equipment you need to store throughout the duration of your event. • For exclusive and Event Hall hires we will provide a stage and a furniture package (conference, theatre, gala, banquet style) for your event. Additional or upgraded furniture, equipment, lighting and PA will be charged at the rate set by our suppliers. • Load In/Out times - agreed in advance. • Heating, lighting, WiFi, power (events with a high power load may be required to make a contribution). • One or more first aid trained staff. For events over 1000 people we will provide an onsite first aid point.
Additional Charges
Crowd Management
• Audio, visual, presentation and production equipment - including PAs, microphones, theatrical production, recording and presentation technology.
If your event is open to the public and could potentially have queues then you’ll need to put a crowd management plan in place. This includes appointing trained staff for your box office. The plan may involve meeting with our contracted security company to facilitate and sign off.
• It’s good to be clean and tidy and we are an environmentally responsible company. Event organisers that do not properly recycle and do not dispose of their waste in the correct bins provided will be charged £300 per day. • Additional load in days priced at £250 per day - agreed on a case-by-case basis. • We can send you a list of our standard A/V packages on request. We only recommend local professional A/V companies we have experience working with. These are event experts who can provide A/V designs to your specification and budget. They can also provide event crews to engineer, watch over your production and manage your stage. If you prefer to work with another provider then please let us know in advance. • Furniture, linen, fencing and flooring. We work with a local event supplier who’ll provide all of this for you, subject to availability. • Damages to the building or its equipment. • Toilet attendants, should you specifically request them for your event. • Table Service. If you require our bar staff to serve drinks at your tables during your event then please let us know in advance so we can book this in. • Box Office staff can be provided during the event and if you would like us to sell physical tickets for your event then we can do so with a small commission charged against each physical ticket sold. To be agreed in advance.
Insurance Requirements
Food & Beverage
Depending on the nature of your event, you may be required to provide evidence of your public liability insurance, covering the dates of your event. If you require food traders at your event they too will need to provide all insurance documentation. To be supplied no later than five working days before the start of your event. Your Event Manager will be able to advise if this is required.
All drinks provisions can be catered for in-house. We have three bars on site stocking a range of drinks. Our bar staff are carefully chosen to represent our high standards of service. If you have a specific product you would like us to stock behind the bars then we will speak to our Front Of House and Bar Managers if you let us know in advance.
Your Event Team
Hot drink provisions or drinks stations can be provided in-house. Or, we work with our supplier Neighbourhood Coffee to set up a pop-up Espresso bar - subject to availability.
From the moment you send us your enquiry to the delivery and evaluation of your event you will be assigned an experienced Event Manager. Your Event Manager will work closely with you at all stages of your booking and distribute information to our front of house and technical teams. It’s the Event Manager’s responsibility to facilitate planning meetings and prepare event documentations and drawings. Use our Event Managers as if they are part of your team. They’re there to help.
AV/Production & Technical Support We work with various different suppliers for your audio and visual needs. Our preferred providers - BGLX, Lumen Productions, Total Control Sound, Adlib Audio and Studiocare know the building well and between them have a large inventory of equipment. Each company will provide equipment as a dry hire or with staff, whatever you prefer. If you would like us to arrange a meeting between you and our A/V suppliers then let your Event Manager know.
We do not provide any catering in-house, freeing you up to be as creative as you like. We are happy to recommend our preferred providers - Hardy’s, Northern Fields, New Bird and Carringtons and we can coordinate with them or we’re happy to introduce you so you can deal directly with them. If required, our caterers will provide food tastings at Hinterlands or our sister venue Constellations. Please let your Event Manager know.
Coat & Baggage Check In If you’re event requires a coat and baggage check in point then we can arrange and staff this for you. Please let us know.
Lost Property Lost Property will be inventoried during and after each event. We’ll keep lost property for 60 days, after which they will be disposed off or given to charity. Lost Property can be claimed by emailing info@hinterlands-liv.com
Fire Safety Guidelines • All fabric decorations must be constructed of flameproof material and treated with a fire-retardant solution.
Banners and Signage External banners are permitted but cannot be an advertisement for anything else other than the event. We respectfully ask you to send banner artwork to your Event Manager for approval before it can be used. Banners should be fitted before your event starts and not after midday on weekends. Your Event Manager will advise you where a banner can be fitted. Car Park fence banners are allowed with the permission of the Cains Brewery land-owners. Banners can only advertise the event and approval will be granted on a case-by-case basis. Please speak to your Event Manager if you would like us to look into this. Interior signage and decor requires advance approval and cannot obscure any of the venue’s permanent signage. Several locations have been identified for attaching signs and your Event Manager will be able to provide the dimensions of these spaces on request. Vertical banners may be suspended with pre-approval however we suggest attaching your signage to floor-mounted truss because it’s easier. Our ceilings are very high. We have a scissor lift on site but there is minimal rigging points and inaccessible without a trained member of staff. Signage must not block any exits or obstruct people’s movements around the space. Glass door and window stickers are allowed but must be pre-approved and use static cling vinyl. If you want to attach anything to the walls then care must be taken to use only non-adhesive fixings, any damage left behind will be charged for.
• Candles are only allowed if they have a solid base and on a sturdy table or surface. Preferably candles will not be exposed but enclosed in a fire resistant case such as a ‘hurricane lamp’. • Compressed gases, flammable liquids and dangerous chemicals are prohibited. • If caterers are cooking on site they must avoid open flames. Frying equipment must come with grease shield and they must bring their own extinguisher. Deep fat fryers, coal burning or gas cylinders are not allowed without approval. Caterers should expose of their waste responsibly and not down the drains. Your caterer may need to provide extra washing facilities and bins. • All electronic equipment must be PAT tested. • Fog, smoke machines and lasers are allowed but must get permission from the venue first. • Pyrotechnics are permitted and must be strictly controlled and monitored. Sign off from our Tech Manager is required. We prefer to use cold running pyro equipment to reduce any potential risks to your guests or the venue during your event. • Rigging and overhead hanging procedures are to be agreed on a case by case basis. We prefer to use free standing rigging however we are happy to consult with our A/V specialists should you have specific requests.
Maximum Occupancy Summary Your Event Manager can advise how to configure your room to maximise occupancy during your event. Here is a capacity guide. Note, to achieve full maximum capacities then fire prevention attendants are required at various entrance/exit points. These are trained stewards appointed by Hinterlands. Event Hall Stage Dimensions - 15.8m x 5m Eclipse Stage Dimensions - 11.5 x 4m Eclipse Walk-ways 1m x 11.5m (x2 along both walls) Eclipse bar standing area (6.7x2m) Our capacities are verified by industry standard calculations and are in-line with our fire management plan Fire Safety Plan.
Please ask your event manager to send you CAD files of the building if you wish to create your own floor plans. Wherever possible all floor plans must be approved before the event starts so we can troubleshoot anything. Where possible floor plans should be drawn to scale. Please submit your event plans ten working days before the event. Considerations when producing your floor plan: - All points of entrance and exit must maintain 5 feet of clear space - Aisles must be a minimum of 3.5 feet wide Thank you for taking the time to read through the information in this pack. If there is something missing then please phone or email us. info@hinterlands-liv.com 0151 345 6302
Section 5. Theatre style
Gala style
BANQUET style
expo or Food & Drink event
fashion show style
floor plan with dimensions
blank floor plan - for your use
NOTE The event style layouts are for illustrative purposes. Your event manager can work with you to produce custom drawings for your own event. Please use this blank site plan to guide you.
WHO WE WORK WITH Greenland Venue Management (UK) has worked many established suppliers and alongside a number of trusted local, national and international customers.
BGLX
Total Control Sound
Adlib Audio
Lumen Productions
Childwall Table Hire
Hin
Hinterlands 7 Mann St Liverpool L8 5AF