ATI Brochure by North American Constructors Journal

American Technologies, Inc. | 2

American Technologies, Inc.:

Catastrophe

Cleanup Specialist American Technologies, Inc. of Orange, CA is the largest family owned and operated remediation and restoration company in the United States. Written by Kevin Doyle Produced by Stephen Marino

www.ATIrestoration.com

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www.ATIrestoration.com

stablished in 1989 by Gary Moore, American Technologies, Inc. (ATI) of Orange, CA is the largest family owned and operated remediation and restoration company in the United States. The company’s Environmental and Restoration/Reconstruction divisions work across the commercial, residential, industrial, environmental, healthcare, municipal, financial and hospitality sectors to provide services such as remediation for asbestos, lead, mold and biohazards; contents cleaning and restoration; reconstruction; and catastrophe response following natural and manmade disasters. Twenty offices span the country from California to Boston. The company employs 1,200 and completes approximately 25,000 unique jobs in a typical year with annual revenue of approximately $200 million Executive Vice President Jeff Moore says the company’s family focus, deep knowledge and experience, and integration of technology to streamline processes helps to provide the topshelf service the company is known for and which clients find attractive. “ATI is a family-owned business and we treat everyone here like they are family. My two brothers (Executive Vice President Ryan Moore and National Operations Manager Scott Moore) also

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American Technologies, Inc. | 4 work here and we still have employees that have been working at ATI all 29 years. We are passionate about this company and want to be part of building its legacy for years to come,” says Moore, noting that 12 employees have three generations of family members working for the company. “At the end of the day, the technology that we use is comparable to our competition, but we offer better service, at better prices and have a qualified team that is professional in demeanor and appearance. With all things considered, we make our customers happier. It comes down to our front-line staff and their ability to drive customer satisfaction, whether they’re answering the phone or working at the job site,” he says of the company’s commitment to unparalleled service. So far, so good – among its numerous industry accolades, the company has been recognized as a Top 10 Asbestos Abatement Contractor by ENR Magazine and was included on Inc. Magazine’s 5,000 Fastest Growing Privately Held Companies list from 2006-2017. ATI’s founder was also a finalist for Ernst & Young’s prestigious “Entrepreneur of the Year” award.

Multiple Capabilities The company takes on jobs of all sizes. Its ongoing work in the aftermath of a series of natural disasters that struck

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the United States in 2017 has been noteworthy. Personnel from the company’s offices in Hayward, Sacramento and San Jose, as well as its Catastrophe Team, continues to assist with the cleanup from the deadly Northern California fires. The company’s painstaking work in support of one client with a 1.1 million square foot campus and more than 10,000 employees will run in excess of $30 million. “All the landscaping burned to the ground, the outlying portable buildings were damaged and the storefront windows all popped from the heat. We

removed every piece of flooring and all the ceiling tiles and we had to re-do all of the roofs. Ninety-five percent of the employees were in cubicles and some of those had $100,000 in computer components and gear. We had to catalog every chip, processor, pen, and piece of paper, then pack and move it. Every square foot had to be cleaned,” Moore explains. Additionally, ATI remains involved with rebuilding efforts following the devastation wrought by Hurricanes Harvey and Irma. Coupled with the California fires, Moore says, “We had three events, one after the other that

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“

At the end of the day…we

created a ton of construction projects for us.”

offer better service, at better prices

Previous notable jobs include: •Water damage restoration at a retirement community in Spokane, WA after snow and ice build-up broke through the roofs of many buildings •Catastrophic response and restoration to a Doubletree Hotel in Houston after Hurricane Ike blew off the roof and caused damage to 70 percent of the guest rooms •Fire and smoke remediation at Brea Olinda High School (CA) in the wake of a massive wildfire •Fire damage restoration in a renovated section of the McHenry Library at the University of California

and have a qualified team that is professional in demeanor and appearance. With all things considered, we make our customers

“

happier.

- EVP Jeff Moore www.ATIrestoration.com

American Technologies, Inc. | 7 Santa Cruz campus •Emergency response, water and environmental remediation following a fire at Gleason Corporation’s 250,000 square-foot tire and wheel manufacturing plant

Commitment to Safety Under the direction of Corporate Health and Safety Manager, Sean Pridy, ATI achieved a record safety performance in 2017 with an Employer Modification Rate (EMR) for California factored at .45 by the Workers Compensation Insurance Review Board and at .73 nationally by The National Council on Compensation Insurance.

“It starts with a great Safety Department, and instilling a culture of safety from the top down. Forty percent of accidents are preventable,” Moore points out. “We do our best to prevent accidents by holding safety meetings on every job and driving employee engagement. If you have employees who want to work for you, they will be safe. We do a full survey every year to obtain employee feedback and ensure our workers are being heard. Companies with good morale have low accident numbers.”

Day to Day Essentially a self-performing contractor, the company is integrated in such a way that it is able to handle

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American Technologies, Inc. | 8 any situation involving mitigation/ remediation, environmental remediation and eventual reconstruction. Moore oversees operations in Colorado, Arizona and Texas with 400 employees reporting directly to him. “For emergencies and cleaning, 98 percent of the work is done by our employees. If needed, we may engage qualified, third-party service providers to execute certain aspects of the job, and part of the ATI value includes managing the entire project, from beginning to end,” Moore says. When ATI brings on sub-contractors, it is almost exclusively in regards to construction. All potential third-party hires undergo a rigorous vetting process. “We get their references and qualifications and determine if they are licensed and qualified. They have to pass our safety MOD factors. We establish partnerships with those providers who have demonstrated high levels of safety, which is especially critical for HVAC and electrical projects,” Moore says. Moore cites staffing as a key challenge, from entry-level positions up to senior master craftsmen and management. In order to attract top talent, Moore says, “we are tripling our recruitment department because finding the right talent can be super competitive.”

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American Technologies, Inc. | 9 offer them opportunities to learn so they continually become better,” Moore notes. For example, the company sends executives to eight-hour training sessions each month and is expanding its training program to insure that its employees are regarded as experts in their field and able to provide clients with superior service. “We are a service provider. It’s the same for every business, whether its construction or the post office – investing in your staff is the future of the company,” Moore says. “We are about creating opportunities for people.”

People and Training The company’s approach to training and retention is straightforward. “If we’re not investing in our staff and growing their knowledge base, then we risk having them become complacent, bored and ready to leave. Instead, we train our employees and

“

We do our best to prevent

accidents by holding safety meetings on every job and driving employee engagement. If you have employees who want to work for you, they will be safe.

“

ATI representatives attend job fairs and the company offers paid internships to college students at many of its locations. It belongs to numerous national and state industry associations, which helps build relationships within the community.

Moore advises employees to take advantage of any and all training and to make themselves known to

- EVP Jeff Moore www.ATIrestoration.com

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www.ATIrestoration.com

American Technologies, Inc. | 11 how you stand out among the 1,200 employees,” he says.

Looking Forward The company has grown 20 percent year over year and is well positioned to provide the highest quality response to disaster of all types. Every decision the company makes is driven by its commitment to 100 percent customer satisfaction. “We’ll get there by investing in our people,” Moore concludes.