Sierra Lane Construction Ltd.
Building a reputation
for excellence Sierra Lane Construction Ltd of Edmonton, AB has grown into a full-fledged construction firm equipped to take on a wide range of projects. Written by: Kevin Doyle Produced by: Stephen Marino
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mall, growing and driven by a desire to succeed at the highest level, Sierra Lane Construction Ltd of Edmonton, AB has laid the foundation for long-term success as a provider of general contracting and construction management services. Established in 2005 as a residential framing specialist, the company has steadily expanded its staff and increased annual revenue under the direction of Founder and President Benson Chiu, evolving into a full-fledged construction
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| Sierra Lane Construction Ltd.| 1 firm equipped to take on a wide range of projects. “We’ve grown a tremendous amount over the past 10 years and every step of the way has been a building block to something bigger and better. Our projects are putting us in the spotlight both locally and nationally and we are looking forward to the day that we are on the same playing field as the other key players in the industry,” says Chiu. That figures to be sooner rather than later given the company’s
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demonstrated capabilities in Design/Build, Bid to Build, Pre-Engineered Buildings, Preventive Maintenance, Estimating, Scheduling and Materials Procurement.
client’s time is highly valuable and being able to address their calls and emails in a timely manner brings to them a certain level of comfort that they can always count on,” says Chiu.
Everything the company does is with the client’s best interests in mind.
That focus has been critical in establishing long-term relationships while fostering positive word-of-mouth publicity.
“Giving our clients a quick response time is an essential practice that we require every single one of our Project Managers and Site Superintendents to execute at all times. We understand that our
Staff Development
Chiu recalls that one of the company’s more difficult job site challenges reinforced the notion that happy employees are the
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| Sierra Lane Construction Ltd.| 3 most productive. “We have built several oil and gas camps in Northern Alberta in extremely cold temperatures where several of our crews were feeling homesick with 21 days on and seven days off schedules. This really helped us as a company to see the value of the well-being of every one of our employees, this experience really made it clear to continue to focus on the health and happiness of our employees’,” he says. “This has allowed us to provide our
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| Sierra Lane Construction Ltd.| 4 clients with better quality and service in all that we do. We offer our employees a great benefit package and this year have started to select some of our best performing employees to receive destination vacation packages for the outstanding work they have done,� he adds.
“Each member of our team
The company embraces a flexible schedule in order to maintain work/life balance. Employees are encouraged to share ideas and resources and are provided the opportunity to broaden their skill sets.
our team are happy, the
is instrumental to the success of our business. If the members that make up
business is happy.� - President Benson Chiu
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| Sierra Lane Construction Ltd.| 5 “Our members thrive on the opportunity to move up in the company, the idea that they have room to grow keeps them moving forward. With more knowledge, skills and experience, they are more confident in taking on new challenges and projects which drives business growth,” Chiu notes He enjoys the mentoring aspect of his position, saying: “I like to teach and share the knowledge and experience that I have with my team. I bring them along to do site visits and introduce them to the people involved so they can gain a better understanding of the different aspects involved in construction and project management.” Additionally, the company recognizes employees’ accomplishments at team lunches and annual staff gatherings. “Each member of our team is instrumental to the success of our business. If the members that make up our team are happy, the business is happy,” Chiu points out.
Culture and Operations Chiu says across-the board
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improvement – including day-today operations, documentation, establishing internal and external protocols – is fluid and necessary to thwart stagnation. “Creative intelligence is a must to avoid the chance of being fossilized. Each improvement made is strategically thought out, implemented, monitored and evaluated to meet the needs of our corporate growth while preparing our organization to be diversified,” he says. The company’s “Zero Accidents,
| Sierra Lane Construction Ltd.| 6 incidents then shares its findings with workers to help prevent future events. “Everyone has to take proactive steps to enhance our accident-free workplace. We want everyone to be safe on site and go back to their families without any mishaps. It is essential that we don’t have any unforeseen safety issues occur,” Chiu stresses. Sierra Lane keeps its clients involved throughout the construction process.
No Excuses” Safety Program promotes personal workplace responsibility. Site supervisors are charged with making sure employees understand their safety responsibilities. All workers are required to wear personal protection equipment and must report any accidents and near misses as well as sub-standard conditions or practices. Site inspections and hazard assessments are among the tools used to achieve an incident-free record. The company’s Safety Team investigates all workplace
“We identify our clients’ needs and budgets and then work together with other industry professionals to ensure successful delivery. Staying on-time and providing an exceptional experience is just as important as the results. By keeping our clients involved, we are building a memorable experience and a lasting relationship,” Chiu says. When snags occur, Chiu says Sierra Lane’s reputation for meeting adversity head-on is well known. “We need to be prepared to address the problem
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| Sierra Lane Construction Ltd.| 7 transparently with honesty and integrity. If more resources and/or time are needed due to an unforeseen circumstance on site, or the work can’t possibly be completed safely, we will not hesitate to address this with the client and others involved. We would never compromise the safety or integrity of the project or people involved,” he says. Current projects include Red Robin Gourmet Burgers in Edmonton for Red Robin, a client since 2011; providing general contracting service for
“We’ve grown a tremendous amount over the past 10 years and every step of the way has been a building block to something bigger and better.” - President Benson Chiu www.sierralaneconstruction.com
construction of Total Meter Services, Inc. (TMS) Costco Propane dispensing stations across Canada; and overseeing Design/Build projects for United Rentals in Nisku and Edmonton. Sierra Lane has established a partnership with Standard Pacific Concrete of Edmonton to provide concrete work for Sierra Lane’s projects. As a committed community partner, the company has donated a fire investigation mobile office to the Strathcona County Fire
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| Sierra Lane Construction Ltd.| 9 Department, sponsored numerous sports teams, and participated in Operation Christmas Child since 2011.
“By keeping our clients
“As a successful growing business, we need to be a responsible supporter of our community. Our high standard of excellence is derived from our strict core values,” says Chiu.
building a memorable
Looking Forward
What will the company’s second
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involved, we are
experience and a lasting relationship.” - President Benson Chiu
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COMPANY INFORMATION
Company Name: Sierra Lane Construction Ltd. decade bring? Expect Sierra Lane Construction to continue to grow, learn, implement cutting edge technology, and expand the scope of its expertise. “Our team is filled with ambition and is highly optimistic in our goals and future direction. 2016 is our eleventh year in business (and) we would like to be recognized as a growing organization in the industry,� Chiu concludes.
Country: Canada Industry: Construction Est: 2005 Premiere Service: General Contracting and Construction Management President: Benson Chiu Website: www.sierralaneconstruction.com
www.sierralaneconstruction.com
5320-89 Street Edmonton, AB Canada T6E 5P9 P: 780.487.1128 E: benson@sierralaneconstruction.com