VEHICLES/ TECH / TranSporTaTIon/LogISTICS
O47/DECEMBER 2O17
MIDDLE EAST
PU BLI CATI O N LI CENSED BY D U BAI PRO D U CTI O N CIT Y
E h t R a E h U Can yO
? r a o r S ’ n o I L on s u B & k c u r Man t s ’ n o i l w e n why the ty i l i b o m s e n fi Coach rede
E n n o T r ISIng plEting its nEw
On COM Of tRUCks Japan’s UD n iO t a R E gEn
TRUCKS
contents
contents LAUNCh pREviEw
10 / CoACh CLAss
MAN Truck & Bus Middle East previews the stunning, new MAN Lion’s City Coach.
also this issue … NETwoRK & LAUNChEs
06 / LoAD BUsTER
06
12
20
24
30
36
EMC opens new heavy-duty engine load testing facility in the UAE capital Abu Dhabi. LAUNChEs
12 / TAKiNg ThE X-wAY Iveco takes the Stralis concept into heavy-duty with the new Stralis X-Way. iNTERviEw
14 / iN ThE AfTERMARKET Philippe Colpron of WABCO on how to choose the best aftermarket option for your fleet repairs. iNTERviEw
20 / ThE fULL RANgE UD Trucks on achieving a complete overhaul of its range for international markets. RoUNDTABLE
24 / BACKiNg CoLLABoRATioN A final return to the T&FME roundtable looks at the benefits of greater cross-industry collaboration. TEChNoLogY
30 / AUToNoMY AT ThE LiMiT Daimler is taking testing of its autonomous technology to a global scale and on the streets. BUsEs
36 / BUswoRLD REviEw T&FME finds an industry dealing with a new generation at this year’s Busworld in Belgium.
DECEMBER 2017 TRUCK&FLEET ME 01
WELCOME
MANAGING DIRECtOR
MARKEtING
RAZ ISLAM
MARKEtING MANAGER
raz.islam@cpitrademedia.com
SHEENA SApSFORD
+971 4 375 5483
sheena.sapsford@cpitrademedia.com
EDItORIAL DIRECtOR
+971 4 375 5498
VIJAYA CHERIAN vijaya.cherian@cpitrademedia.com
Big changes coming in 2018? How does the year ahead look for you? Are you feeling more positive than you were 12 months ago or is it still tough out there? Personally, I think we are in the throes of a shift in the region to a greener and more efficient way to transport goods, materials and people. This is the bit where an editor might be tempted to make huge statements about how a new era is about to be entered but I think we should be more cautious than that. Market conditions are still showing signs of weakness and no two forecasts for the price of oil – still the key driver of business in the Gulf – agree how high a barrel will rise in the next year. For now, the best way to run your business is to expect the worse and hope for the best – but you’re probably doing that already. I hope! Ironically, the slowness in the market comes at a time when the choice of vehicles is at its most exciting for a decade. This year has seen a number of high profile launches and that is set to continue as both established leaders and surging upstarts have unleashed/are about to unleash new vehicles that have been developed for the region. If you are running a truck fleet in particular be prepared to be spoilt for choice in 2018 – if you’re in a position to afford to renew. 2017 was supposed to be the year that the region made the jump to the Euro-4 emission standards but the slow-down in the Saudi Arabia economy effectively nixed the transition. The UAE, however, has committed itself to the jump in 2018 and I am already being contacted regarding new potential launches of vehicles that reach the standard. That means a greener choice is emerging in the market but some cross-border fleet may still hold-off on going for the higher standard if it is cheaper to fuel up in Saudi Arabia. VAT is another major factor coming on 1 January. Again it is unclear exactly how that will affect the commercial vehicles sector directly. Will vehicle distributors pass on the cost? Will wages rise to match the rise in prices? Again in the short-term, let’s go for caution. This is a fascinating time to be involved in the industry but let’s hope 12 months down the line we’re all feeling more optimistic. Fingers crossed everybody we’re in for a ride.
+971 4 375 5472
CIRCULAtION & PRODUCtION DIStRIBUtION MANAGER SUNIL KUMAR
EDItORIAL
sunil.kumar@cpitrademedia.com
EDItOR
+971 4 375 5476
StEpHEN wHItE stephen.white@cpitrademedia.com
PRODUCtION MANAGER VIpIN V. VIJAY
+44 7541 244 377
vipin.vijay@cpitrademedia.com
CONSULtANt EDItOR
+971 4 375 5713
GAVIN DAVIDS gavin.davids@cpitrademedia.com +971 4 375 5480
WEB DEVELOPMENt
SUB EDItOR
MOHAMMAD AwAIS
AELRED DOYLE
JARRIS pEDROSO
aelred.doyle@cpitrademedia.com
SADIQ SIDDIQUI
ADVERtISING
fINANCE ACCOUNtS
SALES MANAGER
NAHEED HOOD
BIpIN SONEJI bipin.soneji@cpitrademedia.com
naheed.hood@cpitrademedia.com
+971 4 433 2856
+971 4 375 5474 CREDIt CONtROL ExECUtIVE
DESIGN
CAMERON CARDOZO
ARt DIRECtOR
cameron.cardozo@cpitrademedia.com
SIMON COBON
+971 4 375 5499
simon.cobon@cpitrademedia.com +971 4 433 2849
fOUNDER DOMINIC DE SOUSA (1959-2015)
PHOtOGRAPHY MAKSYM pORIECHKIN
PRINtED BY
maksym.poriechkin@cpitrademedia.com
pRINtwELL pRINtING pRESS LLC
Licensed by tECOM to registered company, CpI trade publishing FZ LLC whose registered office is 207 – 209, Building 3, Dubai Studio City, Dubai, UAE. www.cpitrademedia.com the publishers regret that they cannot accept liability for error or omissions contained in this publication, however
StEPHEN WHItE EdiToR, TRUCK&FLEET ME STEPHEN.WHiTE@CPiTRAdEMEdiA.CoM 02 TRUCK&FLEET ME DECEMBER 2017
caused. the opinions and views contained in this publication are not necessarily those of the publishers. Readers are advised to seek specialist advice before acting on information contained in this publication, which is provided for general use and may not be appropriate for the reader’s particular circumstances. the ownership of trademarks is acknowledged. No part of this publication or any part of the contents thereof may be reproduced, stored in a retrieval system or transmitted in any form without the permission of the publishers in writing.
YO U R B U S I N E S S PA R T N E R A SYSTEM FOR YOU
FULL OFFERING
EUROPEAN TECHNOLOGY
AFTER SALE SERVICE
FINANCING SOLUTIONS
Wide range of Commercial Vehicles Most advanced Technologies Competitive costs
Reliability, Flexibility,Versatility, Prestige High Performance and robust trucks for extreme off-road conditions High Quality complete line-up in terms of tonnage, power, torque, safety, ergonomics Advanced logistics
Repair and Maintenance contracts Competitive Warranty conditions Origin 100% Iveco Parts Widespread coverage
Tailor-made solutions Top Financial Partners Qualified team of experts
YOUR NEEDS, OUR SOLUTIONS. BAHARAIN - Y.K. ALMOAYYED AND SONS B.S.C. - Manama - almoayyed@almoayyed.com.bh IRAQ - MTT - MACHINE TECHNOLOGY TRADING CO. - Baghdad - commercial@mtt-iraq.com JORDAN - GLOBAL BRAND TRUCKS LIMITED - Amman - sales.admin@ivecojordan.com LEBANON - OMATRA - Beirut - lebanon@omatra.org OMAN IVECO - International Integrated Equipment LLC (IEE) - Muscat - iie@sbigh.com OMAN ASTRA - AL FAIRUZ TRADING AND CONT. CO. LLC - Muscat - jobby@alfairuzoman.com KINGDOM OF SAUDI ARABIA - ORIENT MARKETING & TRADING COMPANY LLC Jeddah, Riyadh, Dammam, Abha, Al Madinah Al Munawara, Jubail - iveco@alfuttaim.sa KUWAIT - KUWAIT AUTOMOTIVE IMPORTS CO.W.L.L (Al Shaya & Al Sagar) - mail@kaico.net U.A.E. - AL GHANDI AUTOMOTIVE GROUP - Dubai - samj@alghandi.com U.A.E. - UNITED ALSAQER HEAVY EQUIPMENT L.L.C. - Abu Dhabi - mohammad.himmo@alsaqergroup.com IVECO Middle East Representative Office: marco.torta@iveco.com IVECO CAPITAL Middle East: waleed.alshatnawi@cnhind.com
ONLINE
MOST POPULAR
feATUReD
ReADeRS’ COMMeNTS
CONSTRUCTION
SUSTAINAbILITy ON THe RISe
Arabtec eyes outsourcing to reduce overheads
Congratulations on hosting the 2017 edition of the Middle East Consultant Awards! I was reading the news story you shared about the winning companies this year, and the DEWA Solar Innovation Centre project caught my eye. I have to admit that I was not aware of this project but now, having read about it on DEWA’s website, I was very impressed with what I saw. The structure looks unlike any other building we have in the UAE, and the sustainable elements it is equipped with are amazing. I am proud that the authorities in Dubai are rolling out initiatives like this and I hope that this project helps to inspire other companies and government authorities in the region to push their sustainable agendas. At the same time, I also believe that, globally, we are still only scratching the surface of sustainability, through the use of innovative new solutions and technology. There are technologies such as self-cleaning glass and much more in the works that will help us to be even more sustainable across our cities and especially in the Middle East, where cleaning buildings requires the use of manpower, water and other resources. Personally, I can’t wait to see what the future holds.
CONSULTANT
ME Consultant Awards 2017 winners announced
In pictures: Site visit to Sobha Hartland project, Dubai
CONSTRUCTION
Work starts on $380m Abu Dhabi mall
CONSTRUCTION
Arabtec unit wins $259m contract for Emaar’s Forte
CONSULTANT
Araco wins contract for $20m tower in Barsha Heights 04 TRUCK&FLEET ME DECEMBER 2017
Video: Introducing the new Cat 745 Articulated Truck
Name supplied, via email
Presenting
TRUCKS
We provide customized products where the customer can choose engine, gearbox, tire size and even cab types* and that justifies our tag line “Design your Daewoo�. Korean precision engineering coupled with best of European, American and Japanese aggregates make our products a winning combination to suit all your needs. *For 4X2 variant
Available in 4X4, 6X4, 6X6, 8X4 and 10X4 configuration across Cargo, Tip trailer, tanker, Cranes, Mixers and Dump application from 16T to 100T GVW/GCW
- 056 680 9271 - 04 704 3777
TATA Daewoo Commercial Vehicles g.singh@tata-daewoo.com www.tata-daewoo.com
- 050 741 4110 - 02 554 7666
NETWORK
EMC NEW TEsTiNg fACiliTy iN UAE / ExpO 2020 BOOsT fOR NissAN / gCC lAUNChEs AT DUBAi MOTOR shOW / RTA AND hyBRiDs / ET EV TEsTiNg
network Testing facility to push heavy duty engines to the limit TEsTiNg Emirates Motor Company (EMC), the authorised general distributor for Mercedes Benz trucks in Abu Dhabi, has officially inaugurated an engine endurance testing facility in the UAE capital. According to a statement by EMC, the “world-class” facility is the only one of its kind in the region and tests the heavy-duty vehicles that EMC deals in against all conditions, including the extreme high temperature and sandy environments prevalent in the region. The purpose-built facility at
EMC’s Commercial Vehicles division in Abu Dhabi’s Mussafah area is one of 11 Daimler specialist test centres spread throughout the globe. it has been operational in various ways for around three years now but was officially inaugurated this week. According to EMC, the Abu Dhabi facility is unique in that it is capable of testing the trucks at heavier loads and hotter ambient conditions than any other global facility. Reaching highs beyond 45 degrees Celsius with 100% humidity, the climate in the UAE is a stress test for the
engines and vehicles. This facility enables Mercedes-Benz trucks to be tested against the most challenging desert conditions to ensure that they are safe and durable when travelling long distances, the statement added. Dr Wolfgang sladek, head of the testing programme for Mercedes-Benz Ag from germany, said: “We really appreciate the testing cooperation with EMC here in Abu Dhabi, since this location provides extreme ambient conditions and allows for high gross vehicle weights.
That combination puts a lot of load on both our powertrain and the entire vehicle which helps us find any possible weak spots fast to provide our customers with premium quality. in addition to the location, it is also the people that make this a success. We get really great support from EMC in everything we need.” Bilal Al Ribi, EMC’s general manager for Commercial Vehicles, added: “This (testing centre) is important to our customers as it gives them the reassurance that our trucks have faced the highest standards of testing possible.”
ThE glOBAl ElECTRiC BUs MARKET is ExpECTED TO WiTNEss A COMpOUND ANNUAl gROWTh RATE ABOVE 30% BETWEEN 2017 TO 2025
06 TRUCK&FLEET ME DECEMBER 2017
NETWORK
BORgWARD MAKEs OffiCiAl DEBUT
MAN TRUCK & BUs MiDDlE EAsT RAisEs sAfETy AWARENEss WiTh DUBAi pOliCE
lAUNCh German-based automotive brand Borgward has officially entered the GCC car market with the roll-out of the Middle East versions of its BX5 and BX7 SUV models at the 14th Dubai International Motor Show. Borgward’s entry to the GCC comes amid robust customer demand for compact and mid-size SUVs in the region, where sales for these types of vehicles have amounted to more than 30% of total annual new car sales.
The successful introduction of the two SUVs embodies the German company’s commitment to deliver superior comfort, unique experiences and dynamic performance at a cost-effective price. “The GCC provides key growth prospects,” said Tom Anliker, VP of sales and marketing. “Customers throughout the Middle East have a taste for the kind of vehicles we build. In addition, all vehicles will be customised to ensure that we meet the requirements of car buyers in this region.”
sAfETy EVENT
Aimed at emphasising the role of heavy vehicles in ensuring safety on UAE roads, MAN Truck & Bus Middle East, in partnership with Dubai Police and RoadSafetyUAE, hosted an event for fleet owners and other stakeholders of the public and private sectors last month, showcasing various road safety initiatives and solutions to reduce heavy commercial traffic incidents in the country. Citing dangerous road habits of drivers and the need to constantly educate and train, Captain Salem Mesfer Rashid Alamimi, Dubai Police said: “To ensure road safety for all, it is critical to engage with truck drivers, the owners and fleet operators.” The event highlighted ongoing efforts by MAN to increase road safety, both by building safety into its trucks and fostering a culture of safe driving. “We are pleased to partner with Dubai Police to further enhance road safety awareness among various stakeholders of the commercial vehicles industry,” said Franz von Redwitz, managing director, MAN Truck & Bus Middle East FZE. “The importance of stricter enforcement of laws and continuous education and training is paramount. It is also critical to equip commercial vehicles with new technologies to ensure absolute safety on the roads in the country.” Participants gained insights into how proper safety measures, best tyre and load practices, technology-driven solutions and driver training support programmes can lead to a significant drop in road incidents. Senior representatives from MAN presented an interactive ‘Truck Safety Walk-Around’, which examined various factors leading to fatal accidents. “Adopting best practices in vehicle safety not only helps in driving down the number of traffic incidents and enhancing road safety but also results in reducing fuel consumption and optimising loads thereby maximising the economy of the fleet operating companies. As the leading provider of commercial vehicles and buses, we remain dedicated to introducing efficient and safety solutions for our loyal customers in this region,” added Franz von Redwitz.
f-150 lEADs fORD’s EV AssAUlT lAUNCh A new hybrid version of the popular Ford F-150 in the region is the first in a series of electric vehicle launches, says Ford Middle East and Africa. Ford says it is accelerating its electrified vehicle plan in the Middle East by launching four new hybrid vehicles over the next four years. Ford’s Middle East electrified vehicle plan will focus on hybrids in the utility segment. “These are incredibly exciting times for Ford in the Middle East with our
aggressive product plan coming together, and a full range of electrified vehicles planned for the near term,” said Jacques Brent, president, Ford MEA. The Middle East region is currently one of the world’s most receptive new energy vehicle markets. This is largely due to strong government support in the region and growing customer acceptance. For instance, the government in the UAE has stated it is targeting a 20% target for electric vehicle adoption within its own fleet.
DECEMBER 2017 TRUCK&FLEET ME 07
NETWORK
VAlEO sERViCEs ExpANDiNg iN MiDDlE EAsT
sERViCE
Capitalising on its solid growth worldwide, Valeo Service is opening more local offices to get closer to its customers, to better understand their day to day preoccupations, and deliver a service perfectly adapted to their specific needs. Its new Dubai office was opened during an official
event on 31 October. Eric Schulder, Valeo Service president, Burak Akin, regional director and Erdem Çarikçi, general manager of the Commercial Division warmly welcomed customers and partners for the opening ceremony and shared their vision of a trustworthy long-term partnership. Valeo Service Middle East
ensures local support in more than 14 countries and, according to the company, the new bureau is the best way for it to closely support professionals in the region and bring added value on key product lines such as transmission, braking and engine cooling systems. Its wide product portfolio is reinforced with specific services such as the Valeo Connected Assistance (part of the Valeo Tech’Care program) and the MyValeoParts part finder application, to ease the business of professionals. “More than ever, deploying all its assets to anticipate and address each of its customers’ needs is at the heart of Valeo Service strategy,” said the company in a statement.
RTA COMplETEs hyBRiD ORDER AlTERNATiVE fUEls Dubai’s RTA has completed the purchase of 554 Toyota Camry Electric Hybrid vehicles for its fleet operated by the Dubai Taxi Corporation. The new electric hybrid fleet of Toyota Camry was handed over to DTC at a special ceremony at the Al-Futtaim Motors (AFM) Toyota headquarters in Dubai Festival City. AFM said that with the introduction of the new Toyota Camry Electric Hybrid vehicles into the DTC fleet it is
expecting further deals expected to be completed with other taxi operators. It is estimated to see close to 44% increase in Camry Electric Hybrid fleets across taxi companies in the UAE, compared to the current in-service vehicles. As we aim to provide more eco-conscious travel solutions that will support the UAE government’s green initiatives, our goal is to continue enhancing our service offerings to customers,” said Dr Yousef Al Ali, CEO of Dubai Taxi. “The
addition of this new Camry Electric Hybrid fleet will meet both of these strategic targets, as we continue to strengthen our partnership with Al-Futtaim Motors, one that has stood the test of time for two decades. This new fleet will play a vital role in supporting DTC’s vision of converting 50% of the Dubai Taxi fleet to hybrid by 2021.” As part of the agreement, AFM will provide DTC with technical and aftersales support, in addition to providing training.
AFM sAys H2 is go in tHe UAe AlTERNATiVE fUEls
Following up its inauguration of the first hydrogen station for Fuel Cell Electric Vehicles (FCEVs) in the UAE, Al-Futtaim Motors showcased its latest hydrogen-based zero emissions technology, at the 2017 Water, Energy, Technology, and Environment Exhibition (WETEX) through a display of Toyota Mirai, the first Fuel Cell Electric Vehicle in the country. Running on hydrogen that converts into electricity inside the Mirai’s fuel cell stack, the car delivers a performance that competes with traditional petrol engine cars, does not require external electric charging, can be refilled with hydrogen in less than 5 minutes and is able to travel up to 500km+ on a full tank, all while emitting nothing but water vapor from the tailpipe. In the onboard Fuel Cell Stack, hydrogen combines with oxygen in the air to generate electricity that powers the vehicle’s electric motor. “Unlike battery-powered cars, FCEVs can run for long mileage and can be refilled fairly quickly, in a way that does not compromise the driver’s behavior in any way. Once deployed on a larger scale, the Fuel Cell Electric technology has the potential to significantly reduce the UAE’s dependence on oil and dramatically lower car-generated pollution levels,” says Saud Abbasi, Managing Director of Toyota at Al-Futtaim Motors. Al-Futtaim Motors, in collaboration with Air Liquide, one of the most established suppliers of hydrogen stations in the world, had jointly inaugurated the UAE’s first hydrogen station in Dubai Festival City earlier in October, to facilitate the usage of Fuel Cell Electric Vehicles.
iNsiDE This issUE Of T&fME: ThE AfTERMARKET ExplORED, EDUCATiON, UD COMplETEs iTs glOBAl RANgE, T&fME ROUNDTABlE pART TWO
08 TRUCK&FLEET ME DECEMBER 2017
NETWORK
fORD TRUCKs AppOiNTs NEW KUWAiT DEAlER
1,000 nissAns set For expo 2020 DUbAi lAUNCh
Nissan says that a total of 1,000 of its vehicles will be deployed during the preparation and hosting of the Expo 2020 Dubai in its role as an Official Premier Partner of the year-long event. The company said it is also joining forces with the organisers to demonstrate and showcase the future of intelligent mobility – starting with a fleet that includes electric vehicles. At an event held at the Expo site to celebrate its partnership with Expo 2020 Dubai , the company also unveiled the second generation of its electric car, the new Nissan LEAF, for the first time in the Middle East. Nissan is supplying the Expo 2020 fleet, including electric and next-generation vehicles featuring Nissan Intelligent Mobility technologies.
DisTRiBUTiON Ford Trucks, one of the largest international heavy truck manufacturers in the world, recently announced that it has appointed Alghanim Auto as the official dealer for Ford Trucks Heavy Commercial Vehicles in Kuwait. The new partnership was celebrated during a press event attended by CEO of Alghanim Industries, Omar K Alghanim, director of International Markets at Ford Trucks, Ercan Emrah Duman, the Ambassador of the United States, H.E. Lawrence Silverman, the First Counselor of the Republic of Turkey, Ali Bozçaliskan, executives from Ford Trucks and Alghanim Auto and other prominent guests. The new Ford Trucks facilities for sales, service and parts will be open soon in Ahmadi. Furthermore,
Trucks
Alghanim Auto will offer various transportation solutions ranging from international extended warranty programmes backed by the manufacturer, customised maintenance packages for up to five years, a mobile workshop service to provide repairs and maintenance to increase vehicle uptime, 24/7 roadside assistance, technician and driver training
for customers, as well as fleet management systems with built-in connectivity as a standard on all truck models. The partnership allows Ford Trucks to presents a wide range of vehicles in Kuwait distinguished with their power, efficiency, fuel economy and technology, including tractors, construction trucks and road trucks with a high capacity payload.
Love it!
Just seal it! Victor Reinz® Sealing Technologies
www.victorreinz.com AM-Trucks-love-it-224x130-e.indd 1
11.07.17 10:50
DECEMBER 2017 TRUCK&FLEET ME 09
LAUNCHES
StyLiSH AND SAfE MAN LioN’S CoACH UNvEiLED foR MiDDLE EASt / GL LAUNCH foR ivECo’S x-WAy / RtS AND AL-tAyER CHiLL foRD tRANSit CUStoM
lau nches GREAtER iMpACt CAn AbsoRb 50% MoRE iMpACT EnERgy
SpECiAL pREviEW
MAN Lion’s Coach set to redefine mobility Great looks and a huge suite of features 10 TRUCK&FLEET ME DECEMBER 2017
LAUNCHES
SAfEty to tHE foRE Emergency brake Assist (EbA), Adaptive Cruise Control (ACC) and Lane guard system (Lgs) accident prevention technology are among the driver-assist technologies on-board.
CoMfoRt oN tHE iNSiDE An integrated colour and trim concept in the interior creates a “highly contemporary and bright impression that looks neat and tidy and welcoming”.
MAN Truck & Bus says it strives continuously to enhance not only the design but also economic efficiency and safety features of its line-up. This is especially true of its recently launched MAN Lion’s Coach (T&FME was at Busworld in Europe last month to see its public debut), which is already available for pre-orders in the Middle East, is a best-in-class coach and long-distance bus, and the embodiment of the company’s endeavour to offer consumers a whole new experience. The new addition to the MAN Truck & Bus Middle East impressive line-up of highly efficient, safe, economic and innovative commercial vehicles, the company wants the MAN Lion’s Coach to take over the coach market in the region with its distinct safety, comfort and performance-driven features. The MAN Lion’s Coach is available in GCC Euro engine standards to suit a complete range of fleet requirements in the region. “We are a technology innovator and the new MAN Lion’s Coach demonstrates MAN Truck & Bus’ commitment to providing world-class transportation solutions,” said Franz von Redwitz, Managing Director, MAN Truck & Bus Middle East. “This is a new generation of coach that raises the bar when it comes to safety, economy and design.” “Inspired by the lion”, the MAN Lion’s Coach, with its modern yet timeless design, marks the beginning of the new MAN bus design language at the front, rear and sides, and sets a new benchmark in luxury, attractiveness and efficiency.
The new coach’s LED main headlights and taillights reflect the leading German commercial vehicles manufacturer’s quest for technological and innovative enhancements in its fleets. The first of its kind on coaches, the LED lights make the Lion’s Coach more appealing to the eye and better in efficiency and durability. A particularly distinctive feature of the new headlight is the strip-form brand-specific daytime running light which also functions as a turn indicator. Among new safety features of the MAN Lion’s Coach includes its ability to absorb 50% more impact energy in the event of a crash. In addition, it has an array of assistance systems such as Emergency Brake Assist (EBA), Adaptive Cruise Control (ACC) and Lane Guard System (LGS) accident prevention technology. Furthermore, the new coach offers enhanced comfort and safety while travelling thanks to new generation shock absorbers and optimised vehicle configuration. In addition to providing greater driving comfort and improved handling, the new features also contribute to further increase in fuel efficiency as well as a 20% improvement in aerodynamics. “The new MAN Lion’s Coach doesn’t just win people over with its modern yet timeless design; it’s also thanks to its economic efficiency,” said Pedro Teixeira, Head of Bus Sales, MAN Truck & Bus Middle East. “This is a vehicle that provides excellent TCO and will also place fleets at the centre of a transformation towards modern, cleaner and safer transportation in the Middle East.”
fEAtURES “inspired by the lion”, the Lion’s coach marks the beginning of new MAn bus design language at the front, rear, and sides.
DiStiNCtivE RUNNiNG HEADLiGHtS The distinctive strip full-LED main headlights are now available for the first time, and the new MAn tail lights are fitted with LEDs as standard.
A higher level of economy with several assistance systems, as well as a 20% improvement in aerodynamics. Main headlights and rear lights now for the first time available as all LED. The new MAn Lion’s Coach can absorb 50% more energy in the event of a crash. DECEMBER 2017 TRUCK&FLEET ME 11
LAUNCHES
The sTralis X-Way geTs global launch
LoNG RANGER 1,100KM bEFoRE REFUELLing
ivECo BUiLDS A LiGHt DUty CoUSiN to tHE tRAkkER ivECo officially launched the Stralis x-WAy in october, the entirely new range specifically designed for construction logistics and urban missions. previewed during the summer, the light off-road truck which is intended to find the middle ground between the trakker and the Stralis, continues ivECo’s emphasis on fuelefficiency and safety technologies with off-road robustness of its toughest vehicles to deliver high productivity with excellent total cost of ownership. According to iveco the Stralis x-Way also has the biggest payload in its segment: the Super Loader version on an 8x4 chassis developed for concrete mixer applications weights in at less than 8,845 kg. the new range takes the modular approach to the extreme, offering a choice of lineups that can be tailored to match the exact requirements of every mission with no compromise. this is a key asset in a highly vocational sector where transformation is the rule rather than the exception, and where requirements vary from country to country: with its extreme flexibility the Stralis x-WAy is able to provide the perfect answer to a vast range of very
pURE poWER RATED AT 400hp
12 TRUCK&FLEET ME DECEMBER 2017
different missions – from light tipper to concrete mixer. pierre Lahutte, ivECo Brand president, stated: “the Stralis x-WAy is the perfect truck for customers operating in the construction logistics and urban services sector. it stands out on the market for being designed specifically for this sector, with record modularity that enables us to match each customer’s mission exactly, without compromise. the exceptional payload of the Super Loader version is testament to this vehicle’s ability to meet the specific requirements of every application. this flexibility comes with outstanding tCo that results from the cutting edge technology we introduced in our tCo2 Champion, the StRALiS xp, plus features such as our Hitraction system for off-road capability.” SpECifiCAtioNS power
400hp
pto torque
800nm
Engine
iVECo Cursor 9 engine
Suspension
1-leaf (front) / 2 leaf (rear)
Chassis
8x4
a cusTom job from rTs in uae
foRD tRANSit CUStoM CHiLLS At GULfooD 2017
Ford displayed the adaptable and versatile Transit Custom chiller van at the recent Gulfood show, the largest food and beverage manufacturing exhibition in the Middle East. Working closely with RTS – Thermo King’s distributor in the UAE – and Al Tayer Motors, Ford has converted the Transit Custom with a refrigerator solution to demonstrate its suitability for a range of applications, from meat and seafood transportation, to floral delivery and more. The optimised body offers class-leading load space up to 8.3m3, a wide side-load door and 180 degree rear opening doors. With maximised carrying capability and easy loading/unloading, it significantly increases operating efficiency. Low running costs and class-leading fuel economy of 15 km/l delivered by Ford’s latest 2.2-litre Duratorq TDCi diesel engine ensure Transit Custom offers significant savings in fuel costs. “Ford’s Transit Custom refrigerated van delivers class-leading load-carrying ability and access,” said Terry Rayner, director of Commercial Vehicles at Ford Middle East and Africa. “Engineered with fuel efficiency in mind, it can run up to 1,100 km without refuelling, which over the year will save our customers an estimated 15 hours refuelling time and give them more time to increase their productivity”. To maximise occupant protection Transit Custom features ultra-high-strength Boron steel. An enhanced restraint system makes curtain airbags available for the front seat occupants, and it is the first vehicle in its class to receive the maximum 5-Star Euro NCAP Advanced Rewards rating for its innovative safety technologies. Transit Custom also boasts the largest clear windscreen glass area of any vehicle in its class, combines a driver-focused cockpit with car-like ergonomics, and boasts creative stowage features and excellent access.
Driving profitability
VOLVO’S I-SHIFT AUTOMATED MANUAL GEARBOX maximises uptime and makes your transports more efficient. Thanks to built-in intelligence, it quickly and automatically chooses the right gear. The result is less wear and tear, optimised fuel consumption and safer, easier and more comfortable driving. Or put differently, I-Shift makes transports with your Volvo trucks more profitable. For MORE INFORMATION ABOUT I-SHIFT please visit volvotrucks.com
Volvo I-shift Gearbox
INTERVIEW
ChoiCe for the AftermArket Philipe Colpron, VP, Aftermarket, discusses why WABCO is no longer limited to providing only original parts
UPTIME FOR All Whatever your budget and vehicle requirements there is more choice then ever for fleets when it comes to spare parts.
14 TRUCK&FLEET ME DECEMBER 2017
INTERVIEW
t
alk to most fleets in the Middle East and they will tell you that one of their biggest concerns beyond the obvious challenges of greater competition and rising operational costs is vehicle uptime. The need to keep as many vehicles going on the road for longer has never been greater and can mean the difference between having a profitable business and one that is losing out on contracts and potentially slipping back in the market. According to a recent study by Arthur D Little, 51% of European vehicles in the region (which by far have the longest life and take up a 45% share of the market) are between five and 12 years old with over 30% of vehicles going for even longer. Furthermore, the fall in sales over recent years also suggest fleets in the market are also ageing. As such having timely access and a choice in spare parts is vital for the overwhelming majority of fleet owners in the region. After all, there is nothing worse than taking a vehicle back into the workshop for repairs and being told from the supplier that a long wait should be expected for a part to be replaced. Founded over 150 years ago, WABCO, is tackling availability head on, ensuring that it is providing a greater choice of parts than ever before. A major force in vehicle components and parts, it continues to walk the line between being one of the most important partners to the OEMs in the truck industry, but also supplying its own ranges of replacement parts for suspension, braking, transmissions, aerodynamics systems, and much more, to the aftermarket. In addition to its huge range of OEM-specified parts, it launched its no-frills ProVia line in January 2016 which balances better value for fleets while ensuring high levels of durability and safety. This was followed by WABCO Reman Solutions – debuted at this year’s Automechanika Dubai, the range, as the name suggests, brings remanufactured same as new parts, such as compressors and axle modulators into the Middle East. At first glance, it is a bewildering choice: do you go for longevity or cost-effectiveness? Philipe Colpron, VP, Aftermarket, explains why the company felt it was important to have such a broad offering. “I think it was about getting a good choice to the fleet,” he begins. “We are trying to simplify and bring the best choices for them. We want to make sure that WABCO puts ourselves in the shoes of operators so work on strategies to help them. “I personally
think that you should also respect that a fleet knows what that they do and that they understand when they are stretching a vehicle for one more year or whether they want to add another ten years to the vehicle. So for me it’s not so much about the truck you have, it’s more about how long you will keep it.” He tells T&FME that between ProVia, Reman and WABCO original equipment parts, the company can offer three high quality ranges with different specifications to meet different requirements of fleets. (It also has complete repair kits through the WABCO and ProVia brand.) “We did not like what we saw before. The fleet operator was stuck with what we believe was not good compromise – either there was the good high quality WABCO original part or, when they could not afford that or the lifetime of the vehicle was not necessarily requiring the OE original specification, some people were being forced into buying parts from questionable origins.” His use of the term questionable origins is a nod to grey and black market imports, a problem that organisations such as the Emirates Standards Authority have been attempting to crack down on. Colpron highlights the problems of distinguishing real from fake parts in the region. “You’re trying to repair 40T vehicle and you have a part that you have no clue who made it and what is the specification of making it,” he says. “I think everybody has a member of their fleet that they just wish that the parts mounted on the vehicle are done with the right level of specificity.” He continues: “In the Middle East we know that there are many different people putting their own name with their own logos on parts. But they are not manufacturers and who knows where they buy the parts; who knows what are specification of those parts; who knows what the quality level is?” He says. “Having safety as one of our core values, and we didn’t like that people were forced to take that choice.” He highlights why the company wanted to ensure that price wasn’t a barrier to safety, such as with its own commercial vehicles braking system. “We decided to develop what we believe is an industry first for our range of the commercial vehicles braking system – you’re talking about an extremely high safety critical technology,” he says. “We want to make sure that we find solutions to budget alternatives but kept the key value of safety, and also reliability. We definitely want vehicles that are safe on the road, but we also want to avoid rework at workshops and downtime of vehicles.” DECEMBER 2017 TRUCK&FLEET ME 15
INTERVIEW
ThE ThINkINg BEhIND PROVIA
INFORMATION AT yOUR FINgERTIPs WABCO has placed a huge amount of information online from parts specifications to how to make repairs.
According to Colpron, original specification parts will always have the best return on investment if a fleet is planning to use the vehicle for its entire lifetime. However, simple economics and availability mean that going back to the OEM for parts is neither desirable or possible in every case for some fleets. He argues that remanufactured parts fill a gap for those wanting to get close to the same quality. “With an original specification part, it is designed and selected by the manufacturers for the vehicles. So if you want to minimise downtime, you really want the vehicle to be at its highest efficiency and like it was originally designed. “Of course, the original product will meet those needs and here I think remanufacturing is an equivalent good option. When we remanufacture we give a part a second life as new,” he remarks. “Some people also may not expect to run for the lifetime of product because there is no plan for the fleet to utilise the vehicle for the need of the original part. We try to give a better alternative that, in our opinion, can be competitive and has higher reliability, safety and performance than the products that have questionable origins.” He reveals to T&FME that WABCO is considering extending the full Reman Solutions experience to the region, where fleets can return cores, a used and undamaged product returned for re-use/remanufacturing, to WABCO Reman Solutions for processing. By taking part in the programme, other 16 TRUCK&FLEET ME DECEMBER 2017
in case that you want to minimise the downtime, you really want to work with the highest efficiency of the vehicle like it was originally designed, and of course the original product will meet those needs”
companies across the globe have been able to reduce their waste while having a material improvement to their environmental impact. “If you can remanufacture, then that’s my recommendation, also for society it is a benefit if you can use remanufacturing to recycle. If you have the ability to exchange a core and get a remanufactured part then it is a no-brainer.” WABCO’s third choice is for companies is to dip into the 100 products in 12 product categories (and counting) of its ProVia range. “If you don’t have the possibility to ‘reman’, then you have the choice between original and ProVia, and there it depends on how much life do you still expect from your vehicle,” he remarks. “While, we’re very proud of our remanufacturing operations, we believe it is probably the best choice in case you have the ability to return a core. Unfortunately, not every product can be remanufactured by the nature of the product, and we wanted to complement with our ProVia range.” During the development of ProVia, engineers at WABCO were pushed to reach the highest levels of safety and reliability but at a lower specification than set by the OEMs. The key to its success to date has been ensuring full transparency with buyers so that they know the limitations of the no-frills range. At the same time it gives WABCO access towards the value-end of the market. “Once you fit a product it needs to work the first time and we launched ProVia with exactly that purpose. We’re not hiding the origin... and for the first time in this kind of
ProVia helps workshops and fleet operators serving the commercial vehicle industry to bridge the gap between low-end budget parts which can often fall short of quality and reliability expectations and the higher investment required for premium level aftermarket parts for trucks, buses, and trailers. ProVia parts represent an attractive option for operators to maximise their return on investment by helping to extend the revenue generating life and safety performance of older commercial vehicles. “I think it was about getting a good choice to the fleet. We were not happy that the fleet was left to what we believe was kind of a bad compromise of going for products that we were testing it that we were not considering was the right quality for commercial vehicles to run with in the market. “So we wanted to introduce something which is safe and reliable but giving an alternative. “We understand that a consumer will always want to have an alternative – I personally do not believe that we can force a customer onto one only solution. We understand that some people want to have a choice and we wanted it to be a good choice.” “In two years since ProVia launced we are already being distributed in 42 countries and we have also shipped more than 180,000 units. Furthermore, we have doubled the size of the range compared to last year. I believe that the duplication of the number of customers and the number of countries is a sign of the market’s acceptance.”
OUR AIM IS TO OPTIMISE YOUR PROFIT.
If you want to fulfil the daily requirements in the commercial vehicles sector, you not only need high-performance trucks, but also integrated solutions. From repair and maintenance management to breakdown service as well as extended warranty down to fleet management and driver training: that’s what we offer to you to optimise your fleet performance. www.man-middleeast.com
INTERVIEW
ThE WABCO ACADEMy Launched in 2006, WABCO Academy represents the company’s approach to offering professional training solutions to the commercial vehicle sector. As the vehicle control systems become more complex, there is an increasing demand for efficient, practical and flexible training solutions - a challenge that WABCO has faced. As a competence centre, it is always striving to meet the diverse training requirements of its international customer base in an optimal manner. Its training programmes are offered in multiple languages, and they can be completed in one of our 18 training centres worldwide or in-house. The WABCO Online Academy e-learning courses are always available in several languages, including German, Chinese and Russian. 190,000 customers worldwide, who have successfully completed WABCO Academy trainings in 45 countries. “We have trained more than 100,000 mechanics around the world, so we are very proud of our WABCO academy,” says Philipe Colpron. “WABCO Academy has a Training Center in Dubai for which is fully equipped and where we can invite people so they can see all the equipment, learn about products and trailer and truck models. “Part of part of WABCO Academy is to create the literature which is needed to train the people and we’re going also upgrading our e-learning capabilities. On top of that we will have our field technicians that can organise localised training.”
18 TRUCK&FLEET ME DECEMBER 2017
EVEN OlD VEhIClEs CAN gET A sECOND lIFE Philipe Colpron says that even fleets with ageing vehicles can use new technology to make them more efficient.
product range, the market can know what the specification differences are,” he states proudly. “For example, we try in our marketing communication to be transparent about what is the lifetime impact of ProVia versus WABCO.” He tells T&FME that he has been positively surprised by the reception of ProVia’s entry into the market. “I have been amazed at the feedback I’m getting. We invited 16 customers from the region to our manufacturing plant in Poland and you could really see their excitement in terms of not only the level of quality standards that we apply but also the transparency that we were providing by showing them our production site.” During our conversation, Colpron says ProVia has realised that it needs to understand the precise requirements of customers in any given market and in any given market conditions. And, of course, when a fleet needs to make a repair, it needs to get a part as soon as possible. He describes this as being a key differentiator for WABCO. “We believe that the number one attribute and a prerequisite to survive in this aftermarket world is to have a part available for your customer.
in the middle east we know that there are many people putting their own name on parts. But who knows what are specification of those parts, who knows what the quality level is?
“We really understand that downtime is the last thing that we want a vehicle to have so you need to be able to get the part fast,” he comments. “You can also find through our online location finder where to get the part fixed. Our local distribution centres are continuously replenished and we are very proud of our 4,000 distribution points around the world and our distributors. And for the Middle East, are very proud to have Sajid in Dubai with our local inventory in Dubai. We differentiate by having fast deliveries to the market.” The number of parts available is also growing and WABCO is continuously adding products to its range; using its knowledge of how the OEMs are developing their truck platforms while also ensuring that is serving the independent aftermarket, including supplying parts for vehicles it may not be directly involved in. “Most of the time we have been approached to quote on the business for an OEM and we try as much as possible to develop an aftermarket part that can replace competition parts,” he reveals. Looking for parts is becoming easier for WABCO customers via its online portal, Inform. Through the site, WABCO customers can search for part numbers, specification profiles, vehicle drawings with cross-referencing across OEM brands, as well as where to find the nearest supplier of the part their looking for. Put simply, using the drop down lists to find the brand and then the chassis set-up, you can find everything you need to find the part and make the repair. Colpron says the service will improve further over the next 12 months. “We are continuously updating and you will see also next year that we want to bring the right level of evolution on that portfolio to make sure that it is always easier for people to be able to identify our products. As our conversation draws to a close, Colpron emphasises that even with older trucks using the right parts can help upgrade fleet efficiency. “There is technology there that can help fleets operators to save fuel, improve efficiency, activities, improve the cargo management and therefore we’ve been putting a lot of focus on parts fleet operators can fit to their existing vehicles but give them the opportunity to benefit from the fuel efficiencies or operational efficiencies of the latest technology,”he remarks. “Our aerodynamics range that we can fit on new trailers can make significant savings on your existing trailers. You don’t need to wait for a new vehicle in order to make decent fuel savings.”
EnduTrax MA
EnduTrax MD
EnduTuff SOD
Apollo Tyres Middle East FZE +971 4 8841603 www.apollotyres.com ApolloTyresME
INTERVIEW
TakINg oN ThE Tokyo MoToR shoW T&FME was at the legendary Tokyo Motor Show to meet another legend of the Japanese auto market.
THE FULL RANGE UD Trucks reveals how it is evolving globally and in the Middle East
20 TRUCK&FLEET ME DECEMBER 2017
INTERVIEW
F
or the last 18 months, the Japanese-based and Volvo Group-owned UD Trucks has had its foot almost permanently on the accelerator and October saw yet another launch from the manufacturer. Determined to become a player in the emerging markets it has embarked on a strategy to offer the reliability and robustness most often associated with European trucks with the value people expect from an Asian marque. The resources that have been poured in by Volvo have helped UD Trucks to gain access to the Swedish OEMs know-how and technology but also helped it to return to its strengths as a manufacturer in its own right. The money has helped the once troubled truck and engine-maker to take on the competition in the domestic market while also giving it a platform for international growth. Over 2016 and 2017, the company has made a series of major launches, including some for the Middle East. Six months ago the manufacturer surprisingly revealed that its new medium duty truck, the Croner, would be launched in the region at the same time as other emerging markets. At last month’s Tokyo Motor Show, UD unveiled its latest generation of the heavy-duty Quon and a light duty truck called the Kuzer pitched up for the Indonesian market truck. T&FME was there to see the new trucks but more importantly check on the progress of the Croner and the Quester, the truck the company regards as the international version of the Quon. Talking during its Extra Mile competition, an event held during the Tokyo Motor Show that brings together drivers from across the globe to test their skills behind the steering wheels of the UD range, chairman Joachim Rosenberg said with launch of the new Quon and Kuzer the company now has a full truck range to sell outside of Japan. “UD Trucks is on a growth path,” Rosenberg says. “We have launched in this year alone five new truck ranges: the all-new Quon, a heavy-duty truck for developed markets, as well as the Condor and Kazet medium and light duties for developed markets too. We also have the flagship Quester, Croner and Kuzer. All in all we have six ranges and five are all new for this year. “How have we done it? Well, we are proud part of the Volvo Group family. The Volvo Group has invested a lot into UD over the past ten years. We are investing in our factory and our network and most importantly we are investing in our people,” he remarks. “Why do we do that? We want to deliver the trucks
BRINgINg a CoMplETE RaNgE Chairman Joachim Rosenberg said UD Trucks now has a complete range to meet global requirements.
and service that our customers around the world need today and tomorrow. We believe these new ranges provide the answer to that.” It was UD Truck’s founder Kenzo Adachi who first coined the phrase The truck the world needs today way back in 1937. Rosenberg’s subtle but deliberate re-working of it reflects a conscious effort within the company to link its heritage with its future. It certainly seems remarkably fresh over 80 years later – it really could have been coined in a PR agency office yesterday morning – and Kenneth Hagas, VP Brand and Marketing Communication at UD explains how the company is drawing on Adachi’s philosophy eight decades later. “He talked about how the truck should be fuel efficient with a diesel engine, how it should take as much payload as possible but how it should be dependable was the most important thing. It was quite modern thinking and his truck basically helped build Japan,” he says. “What we say today is that our vision is to provide the trucks and services that the world needs. “At the Tokyo Motor Show, everybody else talked about only about electro mobility and stuff like that. Of course, we also have that together with the group and in the pipeline, but we always say what is the biggest challenge today? And the challenge today in transport industry is always business efficiency and profitability. There’s always a cost pressure in the transport for our customers. But there is also more and more about pressure on safety and environment from the society side.”
We listen to our customers. Some customers want a European truck but some customers want Japanese. So within the group we can bring an offer from each brand. We complement and support each other”
Japan has an ageing population and a shortage of drivers. Already considered a relatively unattractive career path for young people, the shallow pool of talent (there are also tight controls on immigration in the country) is making recruitment challenging for Japanese fleet owners. Hagas says another focus for UD Trucks at the Tokyo Motor Show was therefore proving that its products can help create leaner and smarter logistics but also make driving itself a more appealing profession. Charmed by the simulators and AR goggles on the stand as well as videos and information for them to access online, the number of young people that T&FME saw on the stand suggests UD Trucks is moving in the right direction. “One of our customers in Japan told me if I had another driver I could more business tomorrow. That is why we focussed on it at the show. Smart logistics is what the transportation industry needs. We provide smart and modern products but if you want to have smart logistics you need skilled drivers otherwise you can’t have it.” CRoNER aND QUEsTER The Croner and Quester are being pitched as trucks that offer greater durability at a lower cost than could be expected from trucks that share DNA with those coming from the drawing boards of the European manufacturers. Andreas Rosen, marketing communications manager for Volvo Group’s Asian office which is based in Singapore and handles UD’s international sales, emphasises that UD brings its own special expertise and technology to the development of its truck platforms. “Looking at the production quality within the Volvo production system, it is something that UD has been strong in. It really brings something to the group, not only taking things but also bringing something new to the table. When we talk about quality for instance, UD brings something that Volvo and Renault Trucks will gain from,” he says. “We listen to our customers,” says Taizo Matsuo, VP product offer, UD Trucks. “Some customers want a European truck but some customers want Japanese. So within the group we can bring an offer from each brand. We complement and support each other.” A fall in the value of the Yen since the start of the decade has also made Japaneses trucks much more competitive than they were. “Five or six years ago the Yen was very high. It can work in our favour,” he says before re-iterating that the main philosophy of the company isn’t to be concerned with pricing but with matching the requirements of the customer. “The FM, for instance, is a DECEMBER 2017 TRUCK&FLEET ME 21
INTERVIEW
ThE ExTRa MIlE ChallENgE Based on UD Trucks’ brand promise, ‘Going the Extra Mile’, the Extra Mile Challenge demonstrates how customers can make the most out of UD products and services. The competition focuses on three key elements; pre-inspection, fuel efficiency & safety, and drivability, to improve driving skills and reduce both costs and downtime. For the challenge, drivers representing each country compete in a simulated transport delivery cycle. Each practical station is judged by the following criteria: revenue, fuel efficiency, uptime & maintenance cost, and driving safety. The winning team claimed the highest profit based on transport calculations. The Extra Mile Challenge demonstrates how UD Trucks not only helps achieve further business success, but also strengthen driving capability and confidence, contributing to safer roads and motivated drivers. This year’s event saw competitors from across the global compete to determine who was the best driver. Sadly there was no entries for the Middle East – this time around. Kenneth Hagas explained about the event: “The Extra Mile Challenge is not only fun but it simulates real-life business situations. It simulates driver training, the transportation cycle – there is a pre-inspection, there are traffic and safety rules, we measure fuel efficiency with our telematics…. There is also a water bucket in the truck, so you want to be fast but want to be smooth as well. Finally we have a cost calculation and they get a fixed revenue for delivery. The winner is the one with the best profit.” “This year we even had a customer who did it liked it so much in South Africa that they wanted to do it internally. So we helped him to run his own challenge among his drivers side because this is actually what you want the driver to be: to take care of the truck, drive safely and park it safely.”
22 TRUCK&FLEET ME DECEMBER 2017
ThE QUoN VERsUs ThE QUEsToR The Quon has been developed principally as a high technology product for Japan, the heavy-duty Quester is designed for needs in growth markets.
very high technology, high payload product. When we plan our product strategy, it is about our customer needs and what would be the needs of our potential customers.” Defining what makes a UD customer, he adds: “Our customer base for UD wants simplicity. A truck that is easy to maintain, robust and durable. Ultimate durability [note the alliteration] is what the brand stands for. The truck are based on our customer’s roles rather than comparing with the other Volvo trucks.” Looking back to the launch of the Croner into the Middle East earlier this year, T&FME asked whether the fact that it is coming to the market at the same time as others is a sign of how important the region is to UD’s plans. “It is very important to us,” says Matsuo. “We have more than 30 years of experience in the Middle East market. It is historically a traditional market for us from the Nissan Diesel era (the former name of the company). It is a main market for us.” As the flagship of its emerging market strategy, the heavy-duty Quester range is considered within the company to be a perfect example of how to make a robust and strong truck platform by combining its access to global technology with its own Japanese craftsmanship. More than 400 people were involved in designing and developing the truck (with the UD team spending 1,500,000 engineering hours and 65,000 test hours to build the truck) however and as always it is not until it is out in fleets that its true success can be measured. 18 months on from its Middle East launch, T&FME was interested to understand what the market reaction had been to the truck.
We have started to try and make sure we are coping and are product will be suitable for the Middle East”
“I feel from the customer feedback that they are happy with it. The Quester is developed for the growth markets and it is more simple and durable… and I hear those comments from the customers,” he says. “I feel quite okay with the feedback that we have received.” Working out of the Singapore hub of Volvo, Matsuo is responsible for the product planning strategy and he says that the company is committed to continuing to refine both the Croner and the Quester as it learns how they have been performing in the field. “We are starting to adapt our product for the Middle East market. Each customer request is different and it is evolving. We try to make sure our product is matching their requirement including the climate request. Of
CRoNER IN ThE WIlD The Croner launched in the Middle East earlier in the year, and UD Trucks is continuing to enhance its supportin the region.
INTERVIEW
course environmentally friendly regulations are starting to be enforced in the market especially with the UAE market introducing Euro 4 next year. So, we have started to try and make sure we are coping and our products will be suitable for the Middle East.” In addition to the trucks themselves, UD Trucks says it now has a full team solely dedicated to the region. A regional competence centre has also started operation which brings in drivers, importers, mechanics and driver trainers to get training on the products. It also has its own telematics service designed to provide real time tracking and location of trucks – although that is currently only widely available in Oman due to restrictions in other markets. The distribution network is also being broadened and expanded. In Saudi Arabia, for instance, a new workshop has been opened in Riyadh to serve the territory. Elsewhere, a workshop also opened in Bahrain earlier this year. With a regional parts centre (95% parts availability with 60,000 individual parts on the inventory) in full operation, across the Gulf, at least, demand is clearly rising. Matsuo tells T&FME that Saudi Arabia
is the single biggest market for UD Trucks and the biggest regional focus for the company in 2018. When asked whether he considers UD Trucks as a challenger to other arguably more high profile brands in the market he reminds the magazine of its record in the region. “We have been there since the early 1970s,” he responds. “We are very strong in the heavy-duty sector so we are trying to focus on that aspect. But from the heavy to the medium with the Quester and the Croner, we have a very wide range today compared to our legacy brands, and this is where we can capture market share.” Likewise, Andreas Rosen argues that the company has one of its most compelling lineups for international buyers of its products. “Compared with five years ago, what we can offer today is completely different,” says Rosen. “Even compared to two years as a manufacturer we now have the Quon, Quester, the Croner, we have the Kazet, the Condor and soon we will have the Kuzer in Indonesia. We have six products that mean we can cater for customers that previously we couldn’t cater for. To go into the Middle East with Croner and Quester is a sign that we are in the region for the long-term.”
posITIVE fEEDBaCk foR ThE QUEsTER Feedback from customers is critical and the Quester has so far met expectations for a simple and durable truck.
SAFER DRIVERS. FEWER COLLISIONS. BETTER BUSINESS.
The time is now By focussing specifically on drivers and actively managing their driving hours to prevent fatigue, MiX Hours of Service is guaranteed to deliver real business and safety outcomes for your business. Call us on +971 (0)4 204 5650 to find out more, or visit www.mixtelematics.ae/hours-of-service.
www.mixtelematics.ae HOS Ad_Logistics Mag_224x130mm.indd 1
2016/04/19 10:19
DECEMBER 2017 TRUCK&FLEET ME 23
ROUNDTABLE
WORkiNg ON COMMON issUEs The T&FME Roundtable on Safety and Efficiency highlighted the common goals and challenges facing stakeholders in the transport industry.
working together
Fewer assets, safer fleets and more collaboration is essential in the industry 24 TRUCK&FLEET ME DECEMBER 2017
ROUNDTABLE
i
n the second part of our coverage of the Truck & Fleet Middle East Safety and Efficiency Roundtable, the gathered cross-section of the industry discuss a way forward for fleets in the region to achieve their goals of greater profitability and improved uptimes. Paul Staley of Transafe Logistics addressed the question of whether the dream of every fleet should be fewer assets that are on the road more often and running more safely. “Fewer assets is a chicken and egg scenario,” began Staley. “If you’ve got less assets, the support for those assets is reduced and the instances of incidents of unplanned incidents reduces. Although the knock-on effect from that is clearly less contractual miles.” Looking at evaluating the number of vehicles needed to fulfil contractual obligations with clients, he said his company is always aiming to ensure that the fleet is running as lean as possible. “The aspiration for reducing assets is always clearly there but there is always a question at the beginning and end of each meeting about potential work of how many vehicles do we actually need,” he remarked. “Let’s say 20 assets. Generally, at the end of a conversation with the customer, it would be, okay, we can do this with 15. So it needs the skills, the intelligence, the experience of the transporter to say we can still do this but with less assets. That shows the customer that there can be a different way of thinking rather than just throwing resources at the contract.” Delving deeper into the process, he was asked whether customers might use that as an opportunity to drive down the price of a contract. “The customer will always expect to pay less but from their point of view the service is going to be as good as it is going to be; and they will get exactly what they want,” he explained. Given current market conditions and a natural maturing of the way business is conducted, Staley added that he feels customers are increasingly price sensitive; either expecting to pay less or requesting to pay less to ship. “I’m sure everybody is aware of a squeezing in the market generally,” he commented. “There is always the question of we need this cheaper. Whether that happens at a front facing discussion or whether it happens internally, or further down the line, it’s a permanent thought process to do it one way or the other.” One of the frustrations in terms of
AN iNDUsTRy UNiTEs • Brodie von Berg, Head of Sales and Marketing, Middle East and Australasia, MiX Telematics • Vijaya Bhaskara, Training Manager, Scania Middle East FZE • Thomas Edelmann, Founder and Managing Director, RoadSafetyUAE • Abhijit Vilas Gadhave, Manager, Logistics Procurement & Supply Management (P&SM), Etihad • Colin Hodgson, Technical Manager, Chevron • Niels Kirn, Head of Sales and Marketing, Middle East, MiX Telematics • Adriaan De Kock, Area Business Manager, Chevron • Vinit Malhotra, General Manager, Middle East RoadNetwork, ATS World • Franz von Redwitz, Managing Director, MAN Truck & Bus Middle East • Francis Roque D’Souza, warehouse manager, Etihad • Paul Staley, project manager, Transafe Logistics • Mohammad Sameer, Marketing and Communications, Volvo Trucks • Jan-Eric Thoren, Managing Director, Volvo Trucks • Stephen White, Editor, Truck & Fleet Middle East
seeing better driving on the roads, is that many of the most effective solutions are the easiest to fix. Changing the way a driver brakes, accelerates and uses their gears can make massive improvements to fleet efficiency and can be fixed quickly. Scania’s Vijaya Bharskara argued that many drivers from South East Asia are used to low revs and high torque engines and it can be difficult for them to stop using hard acceleration. However, he said with careful tuition better habits can be introduced, “when you explain to them where the high torque is, where the best fuel consumption is – and if you can prove the logic they can take it. Without logic is difficult.” “We talk about letting the truck do the driving,” added Staley. “New trucks have so much technology available with so many add ons. For example, tyre management systems. It is a relatively small investment but it allows you time to get the truck off the road if there is a significant loss of pressure.” Vinit Malhotra argued that the main focus for fleets should be on driver behaviour when trying to improve profitability in their organisation. He said ATS World has a multitude of ways to implement rigorous control over its drivers with constant communication and training key. As such, ATS has also implemented briefing of drivers particularly if they are doing a long journey. Much of this is being driven by client requirements, he added. “Firstly, training comes from the manufacturers when we purchase the trucks. Then we have an in-house manager who trains according to the requirement. We always brief our drivers to ask them how are they going to driver, how are they going to drive, and how many hours they are going to drive. There are certain clients that ask our drivers to only drive for eight hours. For example, Ikea has certain standards we have to follow.” MAN Truck & Bus Middle East’s Franz von Redwitz highlighted how in Europe tight controls over driving hours, vehicle standards and technology has helped to reduce the number of unplanned incidences on roads. “In Europe, drivers are controlled by the driver card electronically. It means if a driver is stopped the police can see whether they have been driving according to the driving time rules. Also if he hasn’t checked his brakes for the past month he gets punished. It works and therefore we hardly have any accidents on the roads of Germany – a transit country and the warehouse of Europe,” he commented. “Also since we introduced the automatic electronic braking system, DECEMBER 2017 TRUCK&FLEET ME 25
ROUNDTABLE
accidents are happening as much anymore.” Thomas Edelmann urged that when it comes to implementing new technology, regulations and rules to improve safety and efficiency that one of the most effective solutions would be to see greater industry collaboration. “I think there could be an accredited industry body that could come forward on the burning issues such as enforcement. For instance, on issues like driving hours it would be a very concrete opportunity. We have had this discussion about these mistakes of fleet operators, but I think it is more than them. It also includes the OEMs and all the other companies,” he said. “What is the expected outcome of this meeting today?” He asked. “Is it a one-off or do we really try to get something moving here because it’s about lobbying and identifying the burning issues and then putting action plans together and how to address those. It would be amazing if there was an industry body that would listen to everybody who has something (to say); that has a common understanding that these are the burning issues; and then carry those forward.” Edelmann cited his recent work with MAN on hosting workshops with police authorities to train officers on how a modern truck works from a safety perspective as examples of how a cross-industry dialogue can identify major issues: “I asked them if you had a wish when it comes to truck and heavy vehicles. Two points came which were fatigue and tyre safety.” RoadSafetyUAE, having helped reform
Fewer assets is a chicken and egg scenario. if you’ve got less assets, the support for those assets is reduced and the instances of incidents of unplanned incidents reduces. Although the knockon effect from that is clearly less contractual miles”
gREATER COLLABORATiON is NEEDED It was agreed that if there was greater cross-industry collaboration then changes to safety and efficiency would be easier to implement.
26 TRUCK&FLEET ME DECEMBER 2017
the rules regarding licensing of articulated truck drivers is also engaging regularly with the RTA. He said that again the two organisations shared a common concern regarding the issue of driver fatigue. Edelmann believes that the transport authorities would find it easier to implement changes to rules regarding heavy vehicles if they could work alongside an industry body. “If there was a backing of an industry group they could push through with these things much easier,” he said. “That’s my firm belief.” He dismissed the idea that rival OEMs would be unwilling to collaborate in such an organisation. “We are a corporate social responsibility body and we have people like Audi, Nissan, and everybody says there is no competition. It is for the cause and for the good of all of us.” Changes to not just driving hours, but also in other areas like emission laws and limits to the age of trucks on the roads (as has been successfully implemented in other regions), could impact the operating costs of fleet owners in the region. However, it was argued that if every company has to implement the changes then it would create a level playing field. While that may be true it was agreed that the group at most risk to their businesses would be the smaller owner/operator transporters that are estimated to make up 50% of the market. “If they had to drive modern trucks by law or there was a limit on the importing of used trucks of course they wouldn’t be around anymore. But this would lead to safer roads.”
PRACTiCAl ClASSES FoR ARTiC DRiVERS A set of practical classes focusing on specialised skills required to drive heavy trailers and tankers will be part of all heavy vehicle driving courses in Dubai from the end of this year. An additional theory class creating awareness about the dangers and requisites of driving an articulated vehicle is already mandatory. Though the data suggests that nearly 60% of the heavy vehicle licence holders go on to drive the articulated heavy trucks and tankers there is no provision in the UAE traffic law for the specialised training to drive such type of vehicles. “This initiative reflects RTA’s endeavours to ensure the safety of road users, be it trailer drivers or pedestrians as driving such articulated trailers requires special skill to safeguard against any road traffic accidents. Phase I of this initiative began with intensifying theoretical training which required adding one training hour to raise awareness about driving such vehicles,” said Arif Al Malik, director of Drivers Training and Qualification at RTA’s Licencing Agency. He added that by the end of this year, the practical training will start with a five-hour training on manoeuvres, which will be generalised to relevant driving institutes.“The manoeuvres include ensuring firm coupling of trailer and truck, parking the trailer in designated places especially reverse parking skills, and driving eight-tonne articulated trailers on highways among other relevant manoeuvres that ensure high degree of vigilance and attention while driving,” added Al Malik.
WORKSHOP
SSAB COnDUCTS HigH STREngTH TRAining / HYUnDAi SMART STREAMing / AzKO WElCOMES MClAREn / AFM FAKES CRACK-DOWn / CAT AWARD FOR BKT
workshop
SSAB trains tipper and trailer users in UAE SSAB HigHligHTS THE BEnEFiTS OF HigH STREngTH STEEl SSAB said it intended to take an industry lead in addressing end-users concerns and queries at a technical seminar organised at the end of October. The event, which targeted end-users for the first time, introduced SSAB’s flagship product lines, Hardox Wear Plate and Strenx performance steel, while touching upon benefits of high strength steel and sharing customer success stories. “SSAB has always had a strong end-user focus. And we have been sensing
a need gap in the market to address end-user concerns as well as educate them on the benefits of using high strength steel in superstructures. The technical seminar had detailed discussions on the advantages of upgrading fleets and how SSAB can help end-users achieve the same benefits with lighter but stronger steel, leading to low fuel consumption and higher payload capacities,” said Ozgur Yalcin, Area Sales Manager, SSAB Middle East. The half-day event
TAKing inSPiRATiOn “I think the calculation models we shared were very inspiring for our end-users and enabled them to understand the real-time benefits of SSAB steel for their specific business,” said Ozgur Yalcin.
began with an introduction to SSAB’s special steels product lines – Hardox Wear Plate and Strenx Performance steel. The seminar provided end-users with insights into modern structural design trends and suitability of SSAB steel for such projects. Attendees also learnt about current compliance standards, while SSAB highlighted its full compliance with existing regulations and environmental concerns. End-users also shared their own journey and success with using SSAB steel.
HYUnDAi READY TO START SMART STREAMing EnginES AnD TRAnSMiSSiOnS
Hyundai has confirmed plans to introduce 16 new engines and six new transmissions by 2022, as part of its next-generation powertrain strategy alongside the development of alternative energy drivetrains. The new series of powertrains, called ‘Smart Stream’, was first announced with a display engine at the Frankfurt Motor Show in September, with the carmaker combining a series of design and engineering improvements to produce a new generation of more efficient internal combustion engines. A further 10 engines were revealed in October. The Smart Stream technology incorporates number of advanced technologies to deliver improved fuel economy and reduced exhaust emissions. Beginning with the introduction of 1.6l petrol and diesel Smart Stream engines, the technology will eventually be available for all Hyundai Motor Group vehicles, alongside the development of new plug-in hybrid and electric powertrains, plus the company’s nextgeneration Fuel Cell Electric Vehicle (FCEV).
inSiDE THiS MOnTH’S WORKSHOP READ OUR SPECiAl lOOK AT BUSWORlD in EUROPE, MixTElEMATiCS On TRAining, AnD DAiMlER’S AUTOnOMY ROAD-SHOW 28 TRUCK&FLEET ME DECEMBER 2017
WORKSHOP
McLaren first to train at akzo’s new atc COATingS AnD PAinT
Leading global paints and coatings company AkzoNobel has opened its first regional Application Training Centre in Dubai that will further strengthen customer service standards and promote localised innovation of paint products. McLaren, the global automotive technology company behind the world-famous motor racing team and luxury sports and super cars, held its first training at the Centre last month. AkzoNobel in conjunction with the McLaren-Honda team developed the Tarocco Orange livery for the 2017 MCL32 racing car. McLaren Automotive, the largest part of the McLaren Group, continues to leverage AkzoNobel’s colour expertise and technology to create for its customers striking colors that also offer high performance.
AFM TAKES PART in FAKES CRACK-DOWn
CAT RECOgniTiOn FOR BKT TYRES
FAKE PARTS Al-Futtaim Motors in partnership with government authorities held 20 raids on counterfeit car part distributors in the first three quarters of this year, resulting in the confiscation of over AED 36 million worth of counterfeit parts. As part of its public awareness campaign, AFM and Dubai Police conducted exhibitions throughout the third quarter to educate the public about the risk involved in using fake car parts, and to help them spot suspicious products sold by unauthorised distributors. “Fake parts are not produced by certified manufacturers, hence; they don’t meet any of the safety and quality standards set,” said Saud Abbasi, managing director of Toyota at AFM.
OTR TYRES Construction giant Caterpillar has awarded up and coming Indian tyre manufacturer BKT with the prestigious SQEP Silver Award for Supplier Quality Excellence Process Certification. The award is bestowed to Caterpillar suppliers that are able to achieve the highest levels of quality and process control only. Not only is the Indian tire manufacturer now part of this Program for Excellence, it has also obtained homologation for the Original Equipment supply of the two tyres Earthmax SR 47 and Earthmax SR 45 to be fitted on two different models of CAT equipment. Officially inaugurated in 2006, the Chopanki site is specialised in the production of All Steel radial tires for the industrial and OTR sectors. All BKT tire lineups are entirely produced in India at the production sites of Aurangabad, Bhiwadi and Chopanki, to which adds a modern mold plant in Dombivali and last but not least the latest production site in Bhuj provided with state-of-theart facilities and machinery. According to BKT, investment into the plant has helped it to comply with all requirements of the SQEP Silver Award, positioning it among Cat’s best suppliers.
C
M
Y
CM
MY
CY
CMY
K
DECEMBER 2017 TRUCK&FLEET ME 29
AUTONOMY
Autonomy on the limit Mercedes Intelligent World Drive tackles Shanghai’s chaotic traffic
P
edestrian crossings on the motorway, separate speed limits for each lane, traffic signs with Chinese characters – traffic in China differs from that in the rest of the world in many aspects. That is why China requires foreign motorists to have a Chinese driving licence. Automated and autonomous vehicles also have to prove their fitness for this market in advance. Mercedes-Benz started the ‘Intelligent World Drive’ at the Frankfurt International Motor Show (IAA) in September to adapt more highly automated driving functions to national user and traffic practices. After the start in Germany, the test vehicle based on the new production S-Class Saloon is now being put through its paces in test drives in the heavy traffic and exposed to the special national features in the Chinese megalopolis of
30 TRUCK&FLEET ME DECEMBER 2017
Shanghai in October. The test vehicle will face different traffic situations on five continents until January 2018 and will also gauge the limits of current systems in the process. The aim is to gather global insights in real-life traffic for the advancement of the technologies. Urban traffic is one of the biggest challenges on the road to autonomous driving. Automated driving functions must be able to master highly complex traffic situations, which can differ greatly around the world to boot. The focus of the test drives in Shanghai is on assessing the driving behaviour in extremely heavy traffic with its different participants, as well as on infrastructure peculiarities. The high density of cars, two-wheelers, three-wheelers and pedestrians and the associated traffic behaviour in Chinese cities pose different requirements on automated driving functions than in Europe or the USA.
We can offer them tailormade products, proving our dedication to go that extra mile for them”
In addition, there are road signs with Chinese characters and lane markings, which in China have different or even multiple meanings. For example, short white lines, known around the world as pedestrian crossings, can also be found on motorways. However, they don’t denote a pedestrian crossing, but the minimum distance between vehicles. The sensors must be able to recognise this and interpret it correctly. The same is true for speed limits, which can differ from one lane to another. Another challenge: Parking spaces come in many different shapes and frequently are full of obstacles that are hard to detect for sensors. These special national features show how important it is to gather worldwide insights into real-life traffic on the road to autonomous driving and to adapt automated driving functions to the particular traffic practices and conditions. In the past seven years, Mercedes-
AUTONOMY
EMIRATES UpgRADES MERCEDES INTO fIRST ClASS A meeting in the palatial surroundings of Woburn Abbey set aside the rolling hills at the heart of England has three years later led to Emirates and Mercedes Benz to revealing a completely redesigned First Class in the Boeing 777 inspired by the German giant’s S-Class interior design. During their meeting teams from both companies exchanged the latest design trends and innovations. The aircraft interior designers were particularly impressed with the design of the new S-Class. As a result, for the first time they took inspiration from automotive design in their work. After three years of intensive work involving numerous drafts and tests, they created the new fully enclosed First-Class private suite inspired by Mercedes-Benz. Elements inspired by the S-Class include the choice of materials, the high standard of workmanship, the controls and also the attractive ambient light system. This and the latest technology, such as virtual windows, and a function adopted from NASA space travel which imparts a sense of weightlessness, turn flying into a new experience. Sir Tim Clark, president of Emirates Airline described the spacious suites as setting the standard for First Class travel: “Over the years we have continually refined and enhanced it. We are extremely delighted with our new suite, which offers unprecedented levels of privacy, comfort and luxury. Our cooperation with Mercedes-Benz brings together two global brands, both of which stand for innovation, quality, luxury and comfort.”
Benz conducted about 5,100 test drives around the world with 175 test mules for validations of driver assistance systems in the field alone. The performance of the driver assistance systems was assessed on some 9.5 million kilometres in Europe, the USA, China, Australia and South Africa, and more than 1.2 million measurements were made especially in real-life traffic situations for their continuous advancement. China is the largest automobile market in the world. The Mercedes-Benz Research & Development Centre in Beijing has therefore been an integral and crucial component of the global R&D network of Daimler AG for over a decade. “Our local R&D activities play a key role in understanding the expectations and needs of our Chinese customers,” says Professor Dr Hans-Georg Engel, senior executive vice president of Daimler Greater China and Head of Mercedes-Benz Research & Development, Platform Management and Procurement China. “In this way, we can offer them tailormade products, proving our dedication to go that extra mile for them. We are tapping our potential and putting our Chinese customers in the centre of our future product development.” Meanwhile the number of employees there has grown to around 850. An important part of the activities of R&D China is to capture and process the local traffic conditions and practices for the development of automated driving functions. In this process, Mercedes-Benz cooperates in, among others, a joint research project with Tsinghua University, China’s
our local R&D activities play a key role in understanding the expectations and needs of our Chinese customers”
leading technical university. The TsinghuaDaimler Research Centre has been working on pioneering projects on the development of sustainable China-specific traffic solutions since 2012. These include active and passive safety systems, accident research, integrated traffic information systems, and the exploration of traffic and traffic regulations in mega-cities. With the ‘Intelligent World Drive’, Mercedes-Benz is testing automated driving functions on five continents using a test vehicle based on the S-Class. Over a period of five months, the saloon will face traffic situations of different complexities to gather valuable experiences on the road to autonomous driving. The first leg took place in Germany in September. This test drive focused on assessing the specific driving behaviour on motorways and in tailback situations, an important component for the development of future technologies. The second leg in the Shanghai megalopolis will be followed by test drives in Australia in November and South Africa in December. The focus in Australia will be in particular on the validation of the latest digital map data of HERE, whereas in South Africa pedestrian detection in many new situations will play a major role. The final stop of the ‘Intelligent World Drive’ will be the CES in Las Vegas in January 2018. The test drive in Greater Los Angeles and afterwards on to Las Vegas will concentrate on evaluating the driving behaviour in heavy American urban traffic and in tailbacks as well as when traffic is overtaking on the right on highways.
DAIMlER ON ThE CASE Autonomous driving is one of the four strategic areas for the future which form an integral part of the corporate strategy of Daimler AG under the acronym CASE (Connected, Autonomous, Shared and Services and Electric).
DECEMBER 2017 TRUCK&FLEET ME 31
All-steel casing Extra-long tread life Excellent traction Superior stability Steel belts
TRAINING
Why training is EssEntial MiX Telematics makes a case for driver training and consultancy
O
rganisations that depend on fleets for their daily operation should give serious consideration to accredited driver training as the pressure to improve efficiencies and lower costs mounts. Whether you employ a small team of drivers or manage a large fleet of vehicles, all your employees need to be responsible and safe on the road. Driving has become one of the most hazardous activities that employees undertake with road crashes now reported as the most common cause of work place deaths in Australia, for instance. Company car drivers cover twice as many miles as ordinary drivers and therefore have a 50% increased chance of having an accident. So, if you are considering driver training for your organisation but remain unconvinced of the benefits it can bring read on. Employers have a responsibility to ensure that employees are trained and informed of the hazards associated with their job and a
vehicle is considered a “place of work” for mobile staff. By investing in driver training you can help to maintain and improve safe driving behaviours and habits in your workplace. Employees are a company’s biggest and most valued asset so it makes sense to retain staff by providing training and ensuring that they are upskilled. Driver training also makes it possible for drivers to gain experience to handle every driving situation. From rollover prevention, awareness sessions and defensive driver training and fewer accidents mean less working time lost. Furthermore, whilst driver training is seen as a cost, ultimately, it will save your business money by teaching employees to drive more economically. Driver training helps with lowering fuel consumption across the business and can also reduce fleet management costs associated with vehicle wear and tear. Having an in-depth knowledge of road and driver safety practises is essential to ensure the safety of your drivers at all times. Consultants are industry experts and can
E-learning driver training offers a solution that overcomes that barrier along with many other benefits to companies with a fleet”
conduct road hazard assessments, fit for purpose vehicle assessments, training needs analysis and journey management planning. Consultants can also work with your business to develop appropriate policies to support the development of a safe driving culture. In an increasing global environment, overcoming language barriers has become a challenge for many organisations, especially here in the Middle East. E-learning driver training offers a solution that overcomes that barrier along with many other benefits to companies with a fleet. Offering training in 80 different languages, it provides a great platform for drivers to learn in the language they are most comfortable with. Fleet managers have a duty of care to provide a safe place of work and to provide sufficient training and information to employees to ensure that staff can drive safely on the road. This is where e-learning has a huge part to play. Online driver training provides an effective way to evaluate the ability of your DECEMBER 2017 TRUCK&FLEET ME 33
TRAINING
ThE puRposE of oN-GoING TRAINING Using on-going training can ensure efficient and safe driving and not allow drivers to slip into bad habits after recieving their licence.
drivers and get full visibility of behaviourbased training data on any driver, anywhere at any time through an online management platform. Where high-risk driving behaviour has been identified through e-learning, steps can be taken to address this effectively. With online driver training, it’s possible to give drivers short bursts of online driver training at regular intervals throughout a specified period of time and do so cost effectively. You can work with an e-learning training provider to design and customise modules that suit specific driver requirements that you have for your fleet and then specify the frequency over which you need the modules to be completed. What makes e-learning driver training so effective is that you can use it to constantly remind your drivers of techniques to drive safely, which ultimately will lead to a growing culture of better driving throughout the business and results in fewer accidents. And because e-learning driver training is delivered using cloud-based technologies, implementation and delivery works out to be cost effective as fees are charged on a per user basis. MiX Telematics has been delivering Defensive Driver Training and Transport Safety Training internationally for over 15 years. During that time, it has worked with various clients in both good and challenging economic times. In tough times such as now, training is often considered as dispensable, and one of the first things to go within an organisation. In reality, training should be considered essential and as something that needs to continue regardless of economic climate conditions. Here are four compelling reasons why: When you calculate the cost of a crash, what do you include in that calculation? Usually it’s the following: the cost of repairing the vehicle; medical expenses for injured staff; the cost of a replacement vehicle and/ or staff member to make deliveries while the other vehicle is off the road; maybe 34 TRUCK&FLEET ME DECEMBER 2017
Employees are a company’s biggest and most valued asset so it makes sense to retain staff by providing training and ensuring that they are upskilled”
the cost of late service or goods deliveries; and increased insurance premiums Other costs which often get overlooked with vehicle crashes include the cost of conducting an investigation and incident reporting, damage to brand reputation, fines associated with the crash that the company may be liable for or staff replacement costs if the driver is unable to return to work. When these factors are built into the calculation the true cost of a vehicle crash could be as much as eight times more than your insurance payout according to figures from the International Loss Control Institute. Although the cost of fuel in the Middle East remains relatively (despite recent rises) low, wouldn’t it be nice to be able to save even more on fuel for your organisation? According to the US' Environment Protection Agency (EPA) making a few simple changes to driving techniques could produce fuel savings of 5% or more. A Canadian study additionally estimates that fuel savings of over 10% can be achieved through driver training and monitoring, and a study for the European Commission estimates
than an annual one-day driver training course can improve truck fuel efficiency by 5%. It is important to note that most of these studies only measured fuel consumption, and not wear and tear on the vehicle or servicing costs. That being said, there is little doubt that improved driver practices can lower fuel consumption and ongoing training can go a long way to help in maintaining long-term fuel economies. People forget, road rules change and drivers slip into bad habits! When some of us completed our driving licence tests 25 years ago there were no such things as mobile phones and GPS navigation systems. But, as technology changes so do road rules and even touching a mobile phone while driving now in many countries could result in a several hundreds of dollars in fines. While companies may not be liable for tickets issued to their employees, the cost of replacing a staff member who has lost their licence is another one of those hidden costs that doesn’t usually get considered. Ongoing driver training can help to ensure that old habits don’t resurface and reinforce key, positive driver behaviour amongst staff members. Regardless of economic climate conditions, employers still have a duty to ensure that all staff are trained and are safe in their workplace (which includes vehicles). Drivers can also be required to comply with fatigue management legislation and chain of responsibility legislation in some countries but it still places responsibilities on drivers, loaders, consignors, receivers and managers. Failing to meet these duties (even through not being aware of them), can carry harsh penalties including fines, imprisonment, or both. ChAIN of REspoNsIBIlITy In many countries legistlation ensures that all people in the supply chain adhere to the law not just the drivers.
BUSWORLD EUROPE REviEW
A FRESH START It was an end of an era at Busworld but also the start of a new one
F
or over 45 years and 24 editions, the quiet staging ground of Kortrijk has dutifully served as the home of Busworld, one of the world’s most important events for the (you guessed it) bus and coach sector. Now, however, attention will turn to a move away from the town near to the French border as the organisers prepare to return in two years in Brussels. Understandably, its role in the story of how Europe re-built its transport networks in the post-war period has left many feeling emotional about leaving the venerable venue. Mieke Glorieux, managing director of Busworld Europe (Kortrijk), summed up the organiser’s, as well as that of the exhibitors T&FME spoke to this year, mixed feelings about moving to Brussels “Busworld Kortrijk became the most important international B2B trade fair for 36 TRUCK&FLEET ME DECEMBER 2017
the bus and coach industry,” said Mieke Glorieux, managing director of Busworld Europe (Kortrijk). “We sincerely regret having to leave Kortrijk Xpo. They have been supportive for all those years and contributed without a doubt to the Busworld Kortrijk atmosphere and success.” If the move to Brussels signals a new start for Busworld, it also marks a new era for the coach and bus makers that will follow it to its new home. Much of the talk on the show floor at this year’s event was about the next generation of public transport and mobility. While examples of Middle East-dedicated vehicles were thin on the ground, there were a huge array of examples of how the OEMs can work with any national or local government to find the right transport solution for them. Many of the largest manufacturers such as Volvo, Scania, Iveco and Daimler/MercedesBenz offered a look at the wide range of technologies they have been developing for
With the hybrid Scania Interlink LD we now offer a fully comprehensive range for suburban operations”
transport authorities over the past decade. Kicking off the event’s press programme, Daimler packed several new bus line announcements, debuted new safety systems and its clearest description yet of its customer-oriented Omniplus service brand. Chief among the launches was a world debut of the Citaro hybrid urban bus, as well as a look at the Tourismo RHD highdecker touring coach and the Sprinter City 45 minibus. The Citaro hybrid powertrain is optionally available for a large number of model variants of the best-selling urban bus, including the gas-engined Citaro NGT. Together with the new electrohydraulic steering, the Citaro hybrid further reduces the fuel consumption of the Citaro, already famed for its efficiency, by up to 8.5%. According to Daimler, the hybrid drive takes up little space ensuring the outer contours, like the passenger compartment, remain unchanged; and the extra weight is low.
BUSWORLD EUROPE REviEW
“Transport operators profit from rapid amortisation, while society and the environment benefit from even lower fuel consumption and emissions,” said the company. Meanwhile the all-new Tourismo RHD high-decker touring coach features an extended range of appointment variants and engines for a wide spectrum of uses. Its field of application includes long-distance regularservice routes and long-distance touring through to shuttle services, excursions and occasional service on inter-city routes. Another new addition was a lefthand-drive variant of the Sprinter City 45 minibus, which, thanks to its longer overhang, offers 13 seats in the rear. Added to this is standing room for up to nine passengers in the low-floor area between the axles as well as room for a wheelchair or baby carriage and folding seats. Finally, the company showcased its Omniplus On system which is going in live in 2018 and brings together bus-related digital services into a single portal. Omniplus On integrates existing services such as Fleetboard and new service packages such as Omniplus Uptime; networking the vehicle, driver, operator and service with each other, “generating added value for the customer.” Close to the massive Daimler stand, Scania was proudly announcing that it now has the world’s largest range of alternative fuels vehicles. “We can now provide operators with an outstanding freedom of choice to make the
CoMIng BaCk to thE MIDDlE East Vanhool’s CEO Filip Vanhool confirmed to T&FME that the independent Dutch company was still in determined to break into the region.
We are probably coming to the Middle East but it depends on the tenders”
EngInE of nEw DEvElopMEnt Daimler packed-in several new bus line announcements, debuted new safety systems and its clearest description yet of its customer-oriented Omniplus service brand.
necessary shift to more sustainable passenger transport services, with retained total operating economy,” said Karin Rådström, Head of Buses and Coaches at Scania. Scania unveiled the latest addition to its comprehensive range of buses and coaches – the hybrid Scania Interlink Low Decker. The Scania Interlink LD is presently available for diesel, biodiesel, HVO, CNG/ CBG, ethanol and, with the latest addition, hybrid. The vehcile complements the Scania Citywide Low Entry Suburban, which is also available for the full range of alternative fuels as well as a hybrid mode.
Scania is extending the operational range of its gas buses. In spite of this greater capacity, the new carbon fibre composite tanks are lighter than earlier with the potential for increasing passenger capacity. With the new gas tanks, Scania Citywide Low Floor and Scania Citywide Low Entry with 1,57-l tanks will have a range of approximately 400–450km, depending on the traffic situation, topography and gas fuel quality. The top-of the-range 1,875l tanks will primarily benefit articulated buses, which can achieve a range of 600–700km, also depending on traffic and fuel quality. With the Stralis NP last year, Iveco proved that it is strengthening its position as one of the leading manufacturers in natural gas-powered vehicles. The Italian manufacturer has been working on LNGengines for nearly two decades and this year’s event was an opportunity to highlight its work in the bus and coach sector with the Crossway Low Entry Natural Power (NP). This vehicle was awarded the 2018 Sustainable Bus of the Year award at the event for a neat design that integrates tanks on the roof, possible autonomy up to 600 km and the use of the Cursor 9 NP. The Crossway LE NP for short introduces a new sustainable standard for urban and suburban missions, said Iveco. “The Crossway Low Entry Natural Power has been specially designed to rise to the challenges of city and intercity passenger transportation while also meeting environmental targets,” said the company. “While conserving the features that have DECEMBER 2017 TRUCK&FLEET ME 37
BUSWORLD EUROPE REviEW
ensured the Crossway line’s success since its launch – its operational profitability and versatility – this new version also offers all of the advantages of an alternative drive system.” The benefits are particularly impressive in terms of particles levels and noise emissions. With natural gas, particle levels are close to zero and NOx emissions are reduced by more than one third. Noise levels are also cut in half, offering an exceptionally quiet service for the driver, passengers and even residents. Also available in a biomethane version, the New Crossway Low Entry Natural Power ensures a low carbon footprint and represents a tangible step towards energy transition, with emissions reduced by up to 95%. According to Iveco, by integrating gas tanks into the roof space allows New Crossway LE NP to achieve the best vehicle height in its class, measuring 3,210 mm from wheel to roof and guarantees maximum stability on the road due to its low centre of gravity. With more than 3500 sold hybrids, electric hybrids and electric buses globally, Volvo Buses is also continuing to develop technology for electric propulsion. At Busworld the company revealed the latest version of its all-electric offering, the Volvo 7900 Electric, together with the OppCharge charging system. The first four Volvo 7900 Electric buses entered operation in early summer 2017 in the city of Differdange in Luxemburg. Since then several more orders have been signed, with Harrogate in England and Malmö in Sweden among the cities that have placed orders for Volvo’s electric buses.
aBB ChaRgEs ahEaD With the global electric bus market expected to witness a compound annual growth rate above 30 percent from 2017 to 2025, ABB is charging ahead with the development of smart Heavy Vehicle Charger (HVC) charging solutions with the launch of its HVC-Overnight Charging products at Busworld. After 12 years of research and development in EV charging solutions and experience from commercial products in the field since 2010, the HVC-Overnight Charger offers a compact, single power cabinet paired with up to three charge boxes. This means that after the first vehicle has finished charging, the next will start charging automatically, maximising vehicle availability
thE thInkIng Bus Volvo Buses presented a range of solutions in the field of active safety and autonomous driving, for both city buses and long-distance models.
38 TRUCK&FLEET ME DECEMBER 2017
and reducing the initial investment and subsequent operational costs. Frank Mühlon, Head of ABB’s Global Business for Electric Vehicle Charging explains: “Policy makers across the globe are focusing on developing sustainable public transit solutions to tackle emissions in and around the most densely popu-lated cities. “At ABB we have always been at the forefront of developing state-of-the-art and cost-efficient solutions that meet our customers’ needs and enable us all to look forward to a greener future. The launch of our HVC-Overnight Charging products enabling a smart sequential charging is another significant step towards making this a reality.”
Next year Volvo Buses is planning to test all-electric articulated buses in regular operations in the company’s home town of Gothenburg, where electrically powered 10m and 12m buses and electric hybrids have already long provided regular service. Volvo Buses also presented a range of solutions in the field of active safety and autonomous driving, for both city buses and long-distance models. The “thinking bus” simulator gave visitors the chance to test how Volvo Dynamic Steering (VDS), the Pedestrian and Cyclist Detection System, Bus Stop Docking Concept and many other solutions work in realistic situations. For visitors who wanted to get behind the wheel of a real bus, there was also the opportunity of a test drive in models such as the Volvo 7900 Hybrid Articulated and the Volvo 9900 with VDS. Dutch company Vanhool is one of the few remaining independent bus and coach makers and at Busworld, Van Hool presented the first of 30 of its hybrid diesel-electric Exqui.City 18m buses that will be delivered to the city of Belfast in Northern Ireland. Renamed the Belfast Rapid Transit Glider, it will start running on a BRT network from September 2018. Vanhool said that the Glider guarantees the citizens modern, efficient and fast public transport. Throughout the day, there would be a connection between East Belfast, West Belfast and the Titanic quarter every 7-8 minutes. Belfast is investing around $118 million in the development of a BRT network and Nuala McAllisters, mayor of Belfast, said she was excited about the collaboration with Van Hool during the presentation of the first ‘Glider’. “We were delighted to work with Vanhool to deliver our new Glider service,” she said. “We want to generate 50,000 new jobs and increase our population by 70,000 people in the next 20 years. How can we do that without sustainable transport and the infrastructure to support those visiting, working and coming to live in the city? The Glider will help us to encourage people to get out of their cars and onto public transport.” Each Glider can carry up to 105 passengers. Real-time information on-board, automatic announcement of stops, free Wi-Fi, USB contact points for charging smartphones and tablets as well as air-conditioning are all standard features A couple of years ago, Vanhool announced its ambition to take on the Middle East market. CEO Filip Vanhool stopped to tell T&FME that the company was still in determined to break into the region. “We have several contacts but probably
BuswoRlD EuRopE REvIEw
the first half of the year, we increased our turnover 39% year on year, and reached US$ 64 million, with exports making up 21% of our revenues. In Europe, our priority markets have been France, which remains the first export market, followed by Italy, Spain and Belgium. Navigo being a best seller in its category in the last two years, our TERRITO and KENT buses have also been models preferred by many major fleets.” Görgüç reminded that Otokar continues to work on alternative fuels such as electric, as well as smart mobility solutions on a global scale: “In the last decade we have allocated 4% of our revenues to R&D expenditure. Looking at the future trends in automotive we see more environment-friendly, safer and smarter mobility systems stand out. As the company to realise many firsts such as introducing Turkey’s first hybrid bus and first electric bus, we wanted to be a pioneer in safe and smart mobility systems as well. “Unfortunately, every year 183,000 traffic accidents happen in Turkey alone, resulting in deaths or injuries, and 89% of these accidents are caused by driver faults. We intend to help decrease these rates with our Smart Buses,” he said. “Therefore, we, together with our business partners, are taking active part in the CoMoSef project within the scope of the EU-funded Euroka Celtic-Plus program. “In the project that 21 organisations from seven countries participate, we, as the Turkish consortium, became the only company to conduct the ‘on vehicle demo’. And the fact that the CoMoSef project, which we have provided significant contributions, won the EU Celtic-Plus Innovation Award has made us very happy. “The project envisions vehicles to communicate with one another via roadside units through the smart traffic systems and devices of the future, improving road safety with real time information.” Otokar’s 8.4m bus designed for congested cities and small roads was also exhibited at Busworld as an inner-city concept for European market. With its full low floor and front engine, the inner-city solution is already receiving orders in the Turkish market.
woRkIng wIth loCal govERnMEnts A theme at this year’s event was how manufacturers can work alongside local authorities and governments to design their next generation of public transport, like the Vanhool Glider in Belfast.
we are coming to the Middle East but it depends on the tenders,” he said. With buses currently used in more than 40 countries, and particularly in Europe, Otokar, Turkey’s leading bus manufacturer, held the European premier of its new medium size coach ULYSO at Busworld. During the press conference of the new 10m midi coach organised at the Otokar stand in Busworld, Otokar general manager Serdar Görgüç said he hopes the ULYSO will raise the competition bar higher in the coach market, “With our new medium size coach, we are taking a more assertive position in Europe.” Otokar presented five vehicles during the exhibition that hosted 350 exhibitors from 33 countries. Görgüç revealed that VECTIO T, the company’s first vehicle in the 10m class, has been one of the most popular coaches in intercity and tourism transportation since its debut. “The operators’ priority is to achieve efficient transportation with advantageous operating costs; so we renewed our VECTIO T medium size coach considering the users’ needs,” he said. “We developed our ULYSO T, also in the 10m segment, to provide more
We want to generate 50,000 new jobs and increase our population by 70,000 people in the next 20 years. The Glider will help us to encourage people onto public transport”
comfort, higher passenger capacity, and optimum operating costs. With a powerful engine, low fuel consumption, high level comfort delivering quality, low operating costs, ULYSO T will increase passenger and driver comfort and operators’ earnings.” At the press conference, Görgüç further commented on the European bus and coach industry: “In the first eight months of the year, markets such as Turkey, United Kingdom, Ireland, France saw significant shrinking while some other markets like Germany, Spain and Italy recorded growth. Affected by the shrinking domestic market, Turkish bus and coach manufacturers accelerated their international presence. In the last four years, Turkey’s bus exports increased 39%. And in the first eight months of 2017, the increase was 8%.” Görgüç said that Otokar has strengthened its position in the existing markets thanks to its broad product range, and extensive sales and after sales network. “In the first three quarters of 2017, Otokar sold 1 out of every 3 medium size buses in Turkey, maintaining its leader position in this segment in the Turkish market. In
MONITOR YOUR ASSETS & OPERATIONS 24/7 BEST CERTIFIED SOLUTIONS; • • • •
BLIND OBJECT DETECTION SYSTEM
FUEL MANAGEMENT SYSTEM. FLEET MANAGEMENT SYSTEM. TANKS GAUGES. GPS TRACKING SYSTEM.
• • • •
VIDEO SURVEILLANCE. PARKING & ALARM SENSOR. FUEL LEVEL SENSOR. TYRE PRESSURE SENSOR.
T. 009716 7430176 F. 009716 7430107 E-mail: creattrd@emirates.net.ae Web: www.creationfms.net
DECEMBER 2017 TRUCK&FLEET ME 39
PARTING SHOT
The waTer loggers
The ‘Water Diaries’ expedition travels to Jordan to find out how Bedouins manage their precious water
T
he ‘Water Diaries’ expedition is crossing one of the driest countries on the planet to investigate how the population manages its precious water. The three-man team, left for Jordan last month and Team leader Fearghal O’Nuallain said: “The Discovery is going to be critical to the success of our trip. It will take us across the vast sand dunes and rocky terrain of Jordan while carrying everything we need. Beyond simple transport, the specially enhanced SUV will also be our accommodation, laboratory, classroom and broadcast studio for four weeks.” The Discovery will also be home to field scientist Dr Shane McGuinness and documentary film-maker Temujin Doran, who plan to make weekly online broadcasts to budding geographers about their trip on their website. An expedition roof rack will help
carry the team’s kit and a pair of awnings will provide shelter from the elements for the regular broadcasts, while off-road lighting will illuminate the challenging terrain after dark. A split battery charging system and power inverter will drive the team’s electrical kit while a load space partition will ensure luggage remains safely in place over rough terrain. Additional fuel and water supplies will help the expedition go further. “The Land Rover Discovery is one of the most capable SUVs in the world so our enhancements were focused on the specific requirements of the expedition,” said Mark Cameron, Jaguar Land Rover experiential marketing director. “Adding extra storage capacity, both physical and electrical, plus some much-needed shelter, will ensure the team can live, work and broadcast in relative comfort despite their unforgiving surroundings.” During a day with the instructors at Land Rover Experience’s East of England facility, in
Rockingham, the trio were introduced to the Discovery’s comprehensive all-terrain capabilities, including the Terrain Response 2 system. The advanced set-up automatically configures the vehicle to suit surfaces with modes including Grass/Gravel/ Snow, Mud and Ruts, Sand and Rock Crawl. The team plans to study how Bedouin tribes locate and transport water in the Wadi Rum region. They will spend four days living alongside nomads, stopping at a flourishing farm that uses ancient and modern techniques to provide almost all the food consumed in one of the driest places on earth, and meet experts working to save Arabian Oryx from extinction. The team will meet archaeologists working at the World Heritage Site in Petra before heading to investigate an advanced infrastructure project that could bring water security to the entire region – a desalination plant in the Gulf of Aqaba and a pipeline linking the Red Sea with the Dead Sea.
NEXT ISSUE: A SPECIAl lOOk AT THE HEAvy DUTy TRUCk SEGMENT, SCANIA’S vISION fOR SUBURBAN TRANSPORT, MAN’S BUS TEAM, AND MUCH MORE!
40 TRUCK&FLEET ME DECEMBER 2017