Service Manager Kevin Turner

Service Manager Kevin Turner’s background in the military helps him excel at Linder

Kevin Turner spent 26 years as a maintenance engineer for the military, gaining invaluable skills as a mechanic and leader. After retiring and taking a year to assess what was next in life, Turner applied for the service manager position at Linder Industrial Machinery Company’s Plant City, Fla., branch and has been there since the fall of 2022.

Kevin Turner, Service Manager, Linder

“From the personnel to the customers, it’s been wonderful,” commented Turner. “The position was a good fit for me because I didn’t want to deviate from my previous role. My leadership skills and technical knowledge helped me excel.”

Early on, Turner wanted to build relationships with customers and employees.

“I’ve met with several of our customers to understand what their expectations are when a machine is in the shop,” explained Turner. “Our customers can’t afford downtime, and our goal is to get their equipment in and out of the shop as quick as possible and make sure the equipment is fixed correctly. I want to put my best foot forward and keep the customers at the forefront of my mind.”

Turner also sets high standards for himself and his team.

“My goal for this position is to make this service section the best within the company,” Turner stated matter-of-factly. “I want anybody within the organization to be able to look at our work and see how it’s been successful and benefitted the customer. I also take pride in making sure that everyone on my team is taken care of and has the tools and resources they need to do their job properly. Having a successful team is all about relationships, so I want to make sure that not only are our customers taken care of but our team at Linder feels supported.” ■