Equipment Manager Mary Jo Warren

Equipment Manager Mary Jo Warren provides solution-oriented support at Raleigh branch

For about five years, Eastern North Carolina Regional Equipment Manager Mary Jo Warren has provided solution-oriented support at Linder Industrial Machinery Company’s Raleigh, N.C., branch. As one of several equipment managers at Linder, Warren says the title does not fully encompass the work she does on a day-to-day basis.

Mary Jo Warren, Eastern North Carolina Regional Equipment Manager, Linder

“You would think as an equipment manager my focus would be managing inventory, which I do take care of some inventory, but I would describe myself as more of a sales coordinator,” Warren explained. “Once a sales representative gets a signed purchase order from a customer, they hand it over to me, and I put everything together. However they want the piece of equipment to look, it’s my job to get it to look that way. At the end of the deal, I get it delivered to the customer, and then I do all the paperwork afterwards as far as getting it to the corporate office, so they can invoice it out.”

Warren works closely with the service department as well. She is frequently using her problem-solving skills, so equipment deliveries go smoothly.

“Sometimes we run into issues where we don’t have a specific part in stock or something isn’t working out quite the way we envisioned,” noted Warren. “That’s when I go into problem-solving mode. I look at the situation from the customer’s perspective to come up with solutions that are realistic and will keep everything moving forward. I’m a very process-oriented person. Linder was a good fit for me because of that.”

Outside of work, Warren enjoys spending time with her two kids, who are both in high school.

“They keep me busy, but it’s probably going to get a little bit quieter when one goes off to college because she’s into sports, so I won’t have that to do anymore; I’m going to have to find some hobbies,” joked Warren. ■