2017 October Consulting Matters

SPRING 2017

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2017 Awards Showcase

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Democracy, dialogue and the ringing of bells

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RedR Report: Robert Crigan

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Consulting Matters

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CONTENTS

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Platinum Partner

Industry updates Industry updates

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New members

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What’s happening in Consult Australia

Gold Partner

Democracy, dialogue and the ringing of bells

Sustainability in Design

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Technological Innovation

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Client Service Excellence

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Design Innovation

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Business Innovation - Small Firms

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Champions of Change - Female Leadership

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Future Leader

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From the Outgoing President

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Highly Commended Awards

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From the Incoming President

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Photos from the evening

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From the CEO

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Division updates

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Democracy, dialogue and the ringing of bells

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2017 Awards for Excellence President's Award

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Large Firm of the Year

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Medium Firm of the Year

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Small Firm of the Year

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Project Team Collaboration

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Not a member of Consult Australia?

Protecting your business Grenfell Tower Fire Prompts Insurers to Exclude Cover

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Business essentials External drainage solutions that protect from floods and storms

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To find out more about how your firm can benefit from membership contact Consult Australia on (02) 8252 6700 or email membership@consultaustralia.com.au www.consultaustralia.com.au

External Engagement Stakeholder

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Corporate Social Responsibility

Corporate Social Responsibility

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RedR Report: Robert Crigan

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Consulting Matters

Industry updates

Industry updates experience and has a particular focus in the assessment of the environmental effects of air discharges, emission inventories, atmospheric dispersion modelling, management plans and air monitoring.

As part of its succession planning strategy, there have been a number of executive leadership changes at AECOM Australia and New Zealand. Todd Battley has taken over from Lara Poloni as chief executive, Mr Battley was formerly the managing director, North Western Australia (NWA) and will continue to be based in AECOM’s Brisbane office. Ms Poloni has relocated to London, where she will lead AECOM’s 22,000 person Europe Middle East Africa and India region. Taking over from Mr Battley as managing director for NWA will be David Hogarth an internal appointee who is based in Perth.

Geotechnical Engineer Jonathan Durnell has recently joined Wood & Grieve Engineers’ based in the Sydney office, and working across Australia to offer clients a better understanding of how ground conditions can impact the design, delivery and operation of infrastructure and commercial construction projects.

Arcadis has appointed leading international environmental scientist Elizabeth Hurst who has joined the firm as Technical Director to drive the business’ continued growth in Victoria. With over 20 years’ local and international experience, Elizabeth has worked in a broad range of sectors including transport, energy, mining, water and heavy industry. Key project experience includes the Mernda Rail Corridor Upgrade for Public Transport Victoria, the Craigieburn Train Maintenance Facility for the Department of Transport, as well as the London Channel Tunnel Rail Link.

SLR Consulting has announced the appointment of Graeme Starke to lead the firm’s Air Quality team.

Graeme brings more than seventeen years’

Jacobs has made three new appointments to its leadership team in WA with leading alliance, design and construction specialist Abra DeKlerk, technical transport leader John De Villiers, and highly respected project manager Robert Grimston. Abra joins Jacobs as Executive Director Sales and has more than 30 years’ experience across infrastructure planning and design; John is Principal Engineer - Transport, with more than 20 years' experience within the public sector planning, designing, managing and constructing major infrastructure; and Major Projects Director Robert brings 28 years’ experience as a project manager, manager of engineering and construction manager on major infrastructure and multi-discipline projects across Australia, the UK and the Middle East.

Sustainable design and procurement expert, James Herbert, has joined Arcadis Australia Pacific to strengthen its sustainability team.

James has worked on key projects including the award-winning Sydney Metro Northwest (Tunnel and Station Civil works), the update of Transport for NSW’s Carbon Estimation and Reporting Tool, and led the development of the Energy and Carbon Category for the Infrastructure Sustainability Council of Australia (ISCA).

WSP has appointed Mary Haverland as Technical Executive, Transport Planning.

Based in Sydney, Mary has taken on an Australia-New Zealand role. She has 20 years of experience in the public and private sectors across Australia, Asia and the United Kingdom, including long-term secondments with Transport for New South Wales, Transport for London and Transport for Greater Manchester, UK. Mary has a deep understanding of best practice infrastructure delivery and a holistic approach to transport and land use policy and planning.

Wood & Grieve Engineers (WGE) has announced the promotion of two new Principals in the Perth office. Shelley Phillipson and Alasdair MacKerron. Shelley is National Marketing Manager and is the first female non-engineer to be promoted to Principal, reflecting the organisation’s increasing recognition of business development. Alasdair joined WGE in 2015 as a Senior Structural Project Engineer bringing significant career experience in leading teams and delivering complex projects both locally and internationally.

Former VicRoads CEO Gary Liddle has joined Jacobs. Gary, also a former RA Board Director and ARRB Chairman, will collaborate with Jacobs’ leadership and mentor its transport team. Using his extensive experience in the sector, Gary will also engage with government, senior departmental representatives and delivery partners to help identify, shape and deliver significant projects across the region.

Gary will continue in his role as Enterprise Professor of Transport at the University of Melbourne.

SLR Consulting has announced the further expansion of its services in Asia Pacific with the launch of their Landscape Architecture capability and has appointed award winning landscape architect Dean Butcher as Technical Director based in Brisbane. Dean has over 27 year’s industry experience and has had considerable professional exposure to both public and private sectors in Australia and abroad.

Aurecon has appointed Mieszko Iwaskow as its Transport Planning Leader. Based in New Zealand, Mieszko’s rich industry experience in transport planning, project delivery, team leadership and management effectively complements the breadth and depth of expertise offered by the growing global team of transport planners that he will lead at Aurecon.

Industry updates

Melinda Cilento has been announced as CEDA’s new CEO, effective 3 October 2017.

Melinda was chosen after an extensive and extremely competitive selection process and brings a wealth of experience from both an economics and business background.

Melinda was previously a Commissioner with the Productivity Commission and holds several non-executive roles including with Reconciliation Australia, Woodside Petroleum and Australian Unity and was previously Deputy CEO and Chief Economist with the Business Council of Australia, having also held senior roles with the Federal Department of Treasury, Invesco and the International Monetary Fund.

Julieanne Alroe has been named as new Chair of the Infrastructure Australia Board following the retirement of Mark Birrell who has stepped down after nine-years on the board. Ms Alroe is currently the CEO and Managing Director at Brisbane Airport Corporation Limited. She has more than 30 years' experience in commercial airport management and operations, infrastructure management, strategic planning and corporate affairs.

Arcadis has announced the recent appointment of Joanne Perdriau as Regional Legal Counsel for its Australia Pacific operations. Joanne is a construction lawyer with over 12 years’ experience in the building and construction industry.

Prior to joining Arcadis, Joanne was a senior associate at Colin Biggers & Paisley specialising in construction disputes and is an accomplished litigator. Joanne was also a legal counsel at Jacobs, advising on large infrastructure and building projects.

SLR Consulting have made two new appointments to expand their water advisory and design capability. Dr Trevor Johnson has over 39 years’ experience as a Civil Engineer with particular expertise in the fields of civil, hydraulic and environmental

Consulting Matters

engineering. Recognised as a leader in his field, he has worked extensively in the areas of urban development, hydraulic analysis and design, environmental assessment preparation, flood management and urban water quality. Trevor will be joined by Michael Della who brings over 25 years’ experience, specialising in hydrology, hydraulic modelling and environmental engineering, including analysis and design of urban and rural waterways, creek and river systems, pipe drainage networks, bridges, culverts and weirs.

Editor

Dennis Eiszele has recently been appointed to lead Jacobs approach to the City and Place market in Australia and New Zealand.

Dennis is a highly respected leader of project design and delivery across multiple client bases, design disciplines and business sectors, bringing more than 20 years' experience in the integration of excellent design outcomes into the rapid urbanisation of our cities. At Jacobs, Dennis will lead the organisation’s thrust in the growing City and Place market and draw on support from the Jacobs Advance Planning Group out of the United States.

WSP has named two key appointments to its geotechnical and tunnelling teams.

Vincent Blanchet, who will lead the team in Queensland and has delivered projects in Papua New Guinea and led geotechnical teams in Silverdale (Auckland) and Adelaide; and Nicholas Barker, who will lead the South Australian team and has 15 years' experience in both South Australia and Victoria.

NEW MEMBERS

Mark Rock

President Kiri Parr

Chief Executive Officer Megan Motto

Executive Assistant to CEO /Operations Manager Guillaume Marchand

Director – Membership & Commercial Services Kisanne Dulin

Director State Operations Manager SA & NT Jan Irvine

Director – Policy & Government Relations Nicola Grayson

Policy Advisor Stephen Kuper

Marketing Manager Mark Rock

Corporate Designer Voltaire Corpuz

Editorial submissions

BM2 Pty Ltd Cardno Pty Ltd Diametric Engineering Services EIC Activities EPIC Projects & Consulting Ingegnaria Consultants Pty Ltd Quatrefoil Consulting Pty Ltd

mark@consultaustralia.com.au

Advertising enquiries info@consultaustralia.com.au Consulting Matters is produced by Consult Australia. Phone: (02) 8252 6700.

Website: www.consultaustralia.com.au

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Consulting Matters

From the Outgoing President The challenge for most of our members is going to shift from having a constrained project pipeline, to having resource constraints. These resource constraints will be exacerbated by the recent change to 457 visa legislation. This should though be an incentive for member firms to accelerate their diversity and inclusion programmes, so that all available skills are being utilised.

It is amazing how quickly time flies. My two year term has come to an end, and this will be my last President’s column in Consulting Matters. I have proudly handed over the reigns to Kiri Parr, who is the first female President of Consult Australia. Kiri assumed this position at the recent AGM. As I reflect back on my two year term, it has certainly been an interesting period that has been characterized by change and global turmoil, and the turmoil and uncertainty is likely to be around for some time.

There has however been a big increase in investment into infrastructure in some states.

This investment is helping to reduce the infrastructure backlog, but it is also assisting the economy in it’s transition from a resource based economy to a services economy. The investment into engineering construction is helping to fill the gap left by the reduced spending in the resources sector. This investment is also likely to continue for the medium term, which is good for our industry and for our members.

The challenge for most of our members is going to shift from having a constrained project pipeline, to having resource constraints. These resource constraints will be exacerbated by the recent change to 457 visa legislation. This should though be an incentive for member firms to accelerate their diversity and inclusion programmes, so that all available skills are being utilised.

Consult Australia has been very active in policy advocacy, and there have been a number of successes. Whilst we continue to influence policy through our advocacy and thought pieces, we are also starting to look at broader and more direct approaches to assist members to manage their risk. There will be more news on this in the months ahead.

Whilst representing Consult Australia at various forums during my term, I have been immensely proud of the good reputation that our Association and our members have, both locally and internationally. I would like to pay tribute to our members for the quality of projects delivered by our firms that is ensuring that Australia remains one of the leading nations in the world. I would also like to pay tribute to the Consult Australia team for their commitment and great work, and I would like to thank Megan and her team for their support over the last two years.

It has been a privilege to be of service to you over the last two years.

Andrew Mather President

Industry updates

Consulting Matters

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From the Incoming President I'd like to congratulate all of the award winners. In our industry, our members achieve outstanding outcomes in the built environment day after day. The awards night is a fantastic opportunity for us to showcase this great work and more importantly create a moment for our people to stop and celebrate. We sometimes struggle to make the time for this, but there is such fantastic energy on the night that I can't recommend highly enough that you deliberately use this event as an opportunity to reward your people—they deserve it.

It's a delight to be taking on the role of President. Megan and the team at Consult Australia got me off to a flying start with the AGM, Congress, the Awards night and an article in the AFR in just the first week.

(I dread to think what they have up their sleeves for me next). And of course, many thanks to Andrew, from whom the reins have been passed (I will try not to let go) and to our other departing board members, James Wright, Neill Stephens and Camille McGregor. One of the delightful elements of working in an industry association is the opportunity to work with different people and to learn from their perspectives and experience. So, thanks to you all for your support and for what I have learnt from you all.

moment for our people to stop and celebrate.

We sometimes struggle to make the time for this, but there is such fantastic energy on the night that I can't recommend highly enough that you deliberately use this event as an opportunity to reward your people—they deserve it.

Also, congratulations to the newly elected board members, Eva Wood (Jacobs), Rowenna Walker (Aurecon), Brett Davis (WG&E) and James Macneil (Beca). These appointments importantly maintain a great range of geographical, gender and firm size diversity. I really look forward to working with and learning from you all over the coming few years.

We collectively have a shared goal to make Australia a world leader in the built environment. But we aren't there yet and I know I share many of your frustrations about how much innovation and efficiency is being left on the table because of current norms and default thinking in the built environment.

Consult Australia is our platform to come together to drive us towards this goal and to achieve this we need to:

Next, I'd like to congratulate all of the award winners. In our industry, our members achieve outstanding outcomes in the built environment day after day. The awards night is a fantastic opportunity for us to showcase this great work and more importantly create a

I also want to spend a brief moment on why I am passionate about this industry and the work Consult Australia does. The board has been spending a lot of time over the last year thinking about what is happening in our industry—there is certainly plenty of change and we are all coming to grips with the impact of that change on our companies, people and industry.

• Step up and take our seat at the table so that we can raise the voice of the professionals in the built environment.

Without diversity of thinking there won't be change.

•C ollaborate with everyone who plays a part in this part in this industry. The best collaborations come from a perspective of trust and common purpose.

Please let me know your thoughts and insights as we go along and take care as we rush headlong into the last quarter of the year. It always seems the busiest so don't forget to take a moment now and again to reflect on all of your achievements and to look after the people around you and yourself.

Kiri Parr President

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Consulting Matters

Industry updates

From the CEO Andrew has served his term as President (as he conducts himself in all other aspects of his professional and personal life) with integrity, commitment, thoughtfulness and good humour. His support for me and the rest of the staff at Consult Australia, and his acknowledgment of our efforts, has been truly valued. Andrew—thank you for your commitment, guidance and friendship and I look forward to seeing you grow The Integral Group in Australia.

The time of the year has again come around where we celebrate the fabulous programs, projects and people in our annual Awards for Excellence. This issue highlights this great work, as well as capturing the celebrations that took place in Sydney to honour our winners. I’d firstly like to take this opportunity to congratulate not only all of those that took out the prizes, but indeed to all the firms and individuals that took the time to enter. The effort taken with the entry and submission process is evidence itself of the level of engagement and pride that our members have in the work they do to make life better for all Australians…I take my hat off to you all.

I also noted with great satisfaction the level of diversity represented at the event and on stage accepting Awards—it was a great testament to the focus that is now being placed on real action to promote more inclusive and diverse workplaces within our members.

Earlier the same day (and despite some hiccups due to windy conditions delaying multiple flights), we held our AGM which, among the usual analysis of the year gone by, welcomed a number of newly elected Directors for Consult Australia and our first ever female President.

Out of a strong field of contenders, Rowenna Walker (Aurecon), James Macneil (Beca), Eva Wood (Jacobs) and Brett Walker (Wood & Grieve) were noted by the AGM as the

successful candidates who will now become Directors of Consult Australia.

They will be filling the positions left vacant by retiring Directors Andrew Mather (Integral Group), James Wright (Orisson Consulting), Neill Stevens (NS Projects) and Camille McGregor (Aurecon), who all made a significant contribution to your association over their terms. My thanks go to them all, but with a special shout out to Andrew Mather, our outgoing President.

Andrew has served his term as President (as he conducts himself in all other aspects of his professional and personal life) with integrity, commitment, thoughtfulness and good humour. His support for me and the rest of the staff at Consult Australia, and his acknowledgment of our efforts, has been truly valued. Andrew—thank you for your commitment, guidance and friendship and I look forward to seeing you grow The Integral Group in Australia.

The AGM also noted the Board’s choice as President for the coming term, Kiri Parr of Arup. As mentioned, Kiri’s appointment speaks to the diversity of the association, and also to our continued challenge to improve procurement conditions for both innovative project solutions and the broader sustainability of our industry. I’m looking forward to working with Kiri to further support our work in this important area.

And to continue on the topic of diversity, I’m very much looking forward to the launch of our inaugural Consult Australia Male Champions of Change Progress Report on 1 November at a major event in Sydney.

This will see the Champions celebrate the enhanced level of activity and achievements in ‘moving the gender dial’ to date, whilst also acknowledging the long road of reform ahead. I’m personally very proud of the significant work of this group who are dedicated in the task of stepping up beside women to deconstruct those workplace cultures and practices that prevent women from ascending to leadership more readily in our sector. I look forward to this critical work paving the way for other members and lasting change for our industry. I hope to see many of you there.

Megan Motto Consult Australia

Consulting Matters

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Division Updates With varying market conditions around the country Consult Australia’s state and territory managers share their insights on key challenges and opportunities for our member firms.

ACT

WA

Kevin Keith

Steve Coghlan With over a decade in the Royal Navy, broad experience in working for a range of clients and almost a decade working for consultants including Turner and Townsend, Parsons Brinckerhoff, WSP and now GHD, Consult Australia is proud to announce Carl Jenkins as the new ACT Committee Chair.

One of Carl’s first tasks was to Chair a boardroom lunch with Rob Heferen, Deputy Secretary [Energy] from the Department of Environment. At a time of trade-offs between cost, reliability, security and emissions; of growing cities, growing demand and related engineering / infrastructure planning; of geopolitical uncertainty and technological change, it made for a timely and interesting lunch.

The Canberra division also played a leading role in the development and delivery of a collaboration event with the Estate and Infrastructure Division of the Department of Defence bringing together Tier 1 and Tier 2 contractors, with representatives from the Defence Roundtable. Representatives came together with the aim of finding ways to work more effectively together.

At a more local level, a ‘Fireside Chat’ took place with the ACT Government’s Andrew Parkinson, Acting Director of Civil Infrastructure, and a workshop took place in partnership with the Smart Cities Council ANZ and Aurecon to input into the development of a Code for Smart Communities. Consult Australia also sent a letter to the ACT Government relating to a recent Request for Tender as part of a broader strategy to build up specific examples of where requirements have not been met, and continues to work with Engineers Australia and others in relation to the development of a Chief Engineer position for the ACT.

Strong advocacy work continues within WA as Consult Australia, together with the Association of Consulting Architects (ACA), Australian Institute of Architects (AIA), and the Master Builders Association (MBA) of Western Australia, are all working together to make a joint submission to the ongoing WA Commission Inquiry in Government Programs and Projects.

The submission entitled ‘Procurement in WA; Government as ‘model client’, has purposefully focused on Item three within the Inquiry’s Terms of Reference (TOR), namely the 'adequacy of their procurement processes'. It highlights several systemic procurement related issues that continue to be encountered on government projects which in turn remain as a barrier to value for money delivery to taxpayers. The joint submission, led by Consult Australia, makes 23 recommendations on how to improve current procurement processes, procedures and culture within WA, with a copy of the submission available for downloading here, and a link to the Inquiry’s website here.

As our advocacy work ramps up within WA, we also say a big thank you to outgoing Consult Australia National Board member and WA Committee Member Neill Stevens. Neill’s contribution over the past five plus years has helped shape and strengthen the strategic direction at both local and national levels for the better. Neill has just handed over the reins to fellow West Australian, and newly elected national board member Brett Davis from Wood and Grieve Engineers, having served as both a local WA Committee member since 2012 and a National Board member since 2013. We thank Neill for his highly valued and positive contribution to Consult Australia and we wish him well in his future professional and personal endeavours.

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Consulting Matters

What’s happening at Consult Australia

QLD

Jillian Carney It’s been an interesting few months. Cross River Rail is front of mind for those working in major infrastructure, even for those not working in infrastructure the words ‘It’s Happening’ are on everyone’s lips. Cross River Rail has been a quiet achiever since funding was announced as part of the State budget. This became clear when the Cross River Rail Delivery Authority (CRRDA) announced procurement and packaging for the project at an industry briefing, in front of over 500 people, on 30 August 2017.

Expressions of Interests for Tunnel, Stations and Development Package opened a week later and Expressions of Interest for Rail, Integration and Systems Package followed swiftly, opening on 19 September. The industry is gearing up, this transformational project brings with it a renewed confidence for our sector.

In a climate of unprecedented engagement between the State and the City, June saw the release of Connecting Brisbane. A welcome coordinated strategy between Brisbane City Council and the State Government, this strategy outlines a roadmap for the future of Brisbane’s public transport system paving the way for future growth across South East Queensland. By linking population growth areas, integrating public transport investment and land use planning, with flexibility for the use of new technologies—particularly as we see autonomous and electric vehicles used on the roads of South East Queensland—Connecting Brisbane creates a roadmap to meet the increasing demands of the population for responsive ‘turn-up and go’ transport services. How can we not feel positive about Brisbane Metro and Cross River Rail? As a frequent public transport user, I, for one, cannot wait to witness the reduced travel times, reduced road congestion in and around the city, and improved access to the suburbs by way of public transport.

There is a clear indication from industry that we have reached a point of no return. Cross River Rail is happening, the procurement packages are ready, the consortia are being agreed to, and we look forward to watching as the roadmap for future growth in South East Queensland becomes a reality.

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VIC & TAS Zeina Iesa

In Victoria, we are preparing for Australia’s largest urban renewal project, covering approximately 485-hectares in the heart of Melbourne. Fishermans Bend will consist of five precincts across two municipalities—the City of Melbourne and the City of Port Phillip —and connect Melbourne's CBD to the bay.

By 2050, we expect it will be home to approximately 80,000 residents and provide employment for up to 60,000 people. The 2050 vision has recently been released, establishing a clear direction for Fishermans Bend's future planning work and delivery.

The vision recognises the 485-hectare area near Melbourne's CBD as an opportunity to set new benchmarks for inner city urban renewal, drive best practice sustainability outcomes, and most importantly align with the refresh of Plan Melbourne.

The vision sets new benchmarks for inner city urban renewal, in respect to economic prosperity, sustainability, design, smart urban management, community service provision, as well as active and public transport.

The new precinct will feature Victoria's first government vertical primary school with integrated community facilities and services and a new community park. This is being delivered through a collaboration between the Fishermans Bend Taskforce, City of Port Phillip, Victorian School Building Authority, Public Transport Victoria and VicRoads.

On 23 November, join us at Zinc Federation Square, where we will hear from Meredith Sussex (Chair of the Fishermans Bend Ministerial Advisory Committee), Rob McGauran (Professional Fellow Architect & Member of the Fishermans Bend), Bernadene Voss (Mayor, City of Port Phillip) and Geoff Ward (General Manager, Fishermans Bend Taskforce, DELWP) at our signature event for the year, Fishermans Bend: Challenges & Opportunities.

When was the last time you sent a letter? When was the last time you took a photo on your phone? As our business communications become increasingly digitised, there is now an opportunity to recap the importance of good record keeping. How can both traditional and new forms of records help you provide better services, avoid mistakes and resolve disputes?

An equally important business protection is insurance. From professional indemnity to cyber, some key policies will help demystify insurance for business in the planning and construction sector. On 27 November, Wendy Poulton & Cos Cirroco from Planned Cover will join us for an overview of these important issues.

If you are interested in either of these events, please visit the Consult Australia website for further details If Tasmanian Members are Interested in joining the Tasmanian Division Committee? Please contact Zeina for further details.

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What’s happening at Consult Australia

NSW

Matthew Trigg / Jody McGann A lot has been happening in our most populous state over the past few months.

From the continued roll out of the ‘once in a generation’ infrastructure boom through to significant planning for upcoming projects, New South Wales continues to be one of the main engine rooms of the nation and the current main source of work for our industry.

Our efforts have seen significant improvements in how the NSW Government communicates with industry, not least with the inclusion by Transport for NSW of their upcoming operation expenditure and proposed (but not funded) projects into their latest Pipeline of Projects.

The last few months has also seen the conclusion of the longrunning Inquiry into the Procurement of Government Infrastructure Projects by the NSW Legislative Assembly Committee on Transport and Infrastructure, with the Government releasing a somewhat underwhelming response. Unfortunately, we did not see traction on some of the key recommendations, including for a Centre for Procurement Excellent and the greater use of standard contracts.

The Government has however committed to now recording the instances where proportionate liability is contracted out, which should provide a valuable data source for our efforts in the future to remove this practice and or reduce its impact on your business operations.

September also saw the departure of Matthew Trigg as our State Manager for New South Wales after more than two years ahead of his move back to London. Jody McGann has now begun as the new State Manager and will be leading, an exciting program of events, training, and advocacy going forward.

This includes the 2018 FutureNet Business Leaders Course, which has been running annually for more than a decade. Next year the Course will run every second Thursday from 8 March to 4 October in a central Sydney location, with registrations now open and early bird prices available until 26 October 2017.

If you would like to catch up with Jody and discuss how you and or your organisation can be more involved, please contact nsw@consultaustralia.com.au or call direct on 02 8252 6708.

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Consulting Matters

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NT

Jan Irvine The Consult Australia / Northern Territory Government Department of Infrastructure, Planning and Logistics (DIPL) Working Group continues to meet quarterly and work together for better outcomes beneficial to all. While outcomes relating to these meetings are relayed to our members via e-newsletters, it is satisfying to reflect on the detail of information shared within the working group. In the most recent meeting, held late July, discussions included: A Building and Civil Update •D ue to an increase in budget this year and resources levels remaining the same, DIPL are relying on industry for consultancy services.

Industry should keep an eye out for tenders for assistance in delivering program, engineering, project management and certification.

•B uildings received an additional six million dollars in their R&M program and the new stimulus program has significantly increased the minor works program.

•A s part of the Building Better Schools initiative, DIPL and Schools will be requiring more consultancy services over the next five years.

•H ousing projects will require an extra resource from industry for project management services.

• I ndustry should see services and subdivision works being tendered from August with further announcements expected for this program.

•B uildings are currently working on standardising their consultancy documents.

•T he Engineering and Environment unit at DIPL have been working on standardisation of Civil documentation as well as design briefs.

Civil standard drawings have been updated and will be posted online shortly. There is also a CAD manual available that sets out drafting standards for project drawings (2D & 3D).

Procurement Matters • As of 1 July, a change in Tender Tier Levels apply •C oncerns were raised by our members regarding decreased tender timeframes impacting on industry capacity to tender. In response DIPL confirmed that if a company feels that the tendering period is too short they should contact the contact listed on the tender in the first instance, and escalating to the Project Director if necessary.

Limited liability Earlier in the year, following a request by DIPL, Consult Australia provided examples of contract rewording to limit liability within DIPL contracts. As yet, no response has been received by us and we again questioned where this particular issue stands, and will continue to advocate for these changes.

The Division will continue to engage and work collaboratively with the Government to achieve best possible business outcomes for our members, which in turn will support our industry to sustainably deliver best possible outcomes to its clients and the greater Territory community.

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Consulting Matters What’s happening at Consult Australia

SA

Jan Irvine Approximately 40 per cent of our industry’s work is undertaken for public sector clients, and our members have played vital roles in the creation of some of Australia’s iconic public infrastructure, including road, rail, hospital, airport, educational facilities, water and energy utilities, justice, aged care, sports stadia, and urban renewal projects.

Procurement of government infrastructure is therefore an issue of particular importance to all our members, as well as the wider industry. The ability of a Government to act as a ‘model client’, or not, is a key determinant of the efficacy of procuring government infrastructure.

On 3 August, the South Australia Department of Planning, Transport and Infrastructure (DPTI) provided information to industry on their upcoming capital works projects, including proposed delivery models.

The briefing session also outlined roles for construction contractors, designers, project management and contract management organisations to work with the Department on the delivery of the future program of works.

Consult Australia welcomed many of the announcements. It is clear DPTI have listened to us and are taking some really positive steps toward best practice procurement. Consult Australia SA Division now looks forward to continuing our strong working relationship with the Government as they implement these reforms and we will continue to address further public sector procurement challenges, such as unlimited liability.

Procurement & Contracts • More reliance on industry to act as DPTI delivery agent • Focus on best for project outcomes • DPTI will focus on positioning, governance and oversight • Incentivising whole supply chain • Delivery models to enhance pain share / gain share • DPTI to ensure local participation with a focus on supply chain Following the above announcements our members were looking for greater detail around the proposed Partner Delivery Model and how it will work within DPTI, along with clarity around what this means for consultants when working with the Department on the delivery of the future program of works.

We are holding an Industry Breakfast on 31 October with guest speaker, DPTI Director Contracting, Joseph Glatter to take a closer look as this aspect of future project delivery.

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Main points from the briefing include: New ways for Delivery • Innovation: focus on performance and operational outcomes • Bundling: better opportunities for efficiency and investment • Partnering: a mix of new and existing contract models • DPTI Forward Capital Works Plan 2021 – published.

Discover our online education portal!

http://bit.ly/ConsultED

Online learning courses are available through Consult Australia for only $40 each for members!

ConsultED is an online platform that provides access to a variety of interactive short training courses tailored specifically for our industry and available from the convenience of your desktop!

Consulting Matters

SAVE THE DATE

21-22 February 2018 Luna Park, Milsons Point Sydney, Australia

To register simply visit: www.consultaustralia.com.au/leaders-conference

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Consulting Matters What’s happening at Consult Australia

Democracy, dialogue and the ringing of bells FIRST THERE IS A BELL. THEN A CHECK OF THE LIGHT: GREEN FOR REPRESENTATIVES; RED FOR SENATE. THEN A DASH. FOUR MINUTES TO CROSS THE PRISTINE FLOORS OF PARLIAMENT HOUSE TO INFLUENCE A DECISION.

This sequence was a constant throughout Consult Australia’s Policy Dialogue day on 6 September at Parliament House. It served as a constant reminder of our democratic process, of the responsibility of the Ministers and Shadow Ministers in attendance, and the opportunity representatives from large firms had to engage at the highest level. These conversations mattered.

For Assistant Minister for Cities and Digital Transformation, Angus Taylor a lack of connectivity, insufficient supply of housing, loss of amenities and congestion were identified as key challenges for Australia, alongside how to get more jobs in the regions. His focus, he said, was on getting the basics right: affordable housing and access to jobs that do not require a 90-minute commute. This would require more investment in infrastructure, more housing and more jobs in the right place.

Minister Taylor talked more about the government’s three existing city deals,

describing the building of a major city with an airport at its heart as a major opportunity for Western Sydney. Whilst finance for infrastructure would have to come from public sector in some areas, Taylor felt the government’s general approach is for it to come from the private sector, citing London’s Crossrail and Tideway as examples.

He highlighted the importance of the City Performance Framework, ‘what gets measured, gets improved,’ and how there are numerous definitions of the ‘smart city’, but said that a 30-minute city is a good way to communicate what smart cities are trying to achieve.

Related to smart cities and the ‘internet of things’, Taylor explained Australia was just at the start of the journey in terms of understanding the amount of ‘things’ that will have to connect and communicate with each other.

He also felt ‘Big Australia’ is the wrong debate stating it is more appropriate to discuss what growth cities can cope

with, and that a new revenue stream is of increasing importance, particularly with regards to roads given changes to vehicle usage.

Minister for Infrastructure and Transport, Darren Chester’s priorities were ‘improving productivity, reducing congestion, and saving lives.’ Chester expressed his concern that so much of the policy debate was lost in reactive media commentary.

He also expressed his concern with regards to contracts signed by government not being fulfilled, referring to East West Connect and Perth Freight Link. He explained the importance of communicating the project —no infrastructure project comes without ‘skin lost’. He said politicians and industry have traditionally not been good at building relationships with the community.

Minister Chester expressed the need for industry to be more vocal, particularly on issues relating to the tearing up of contracts.

On Infrastructure Australia Chester said he felt that they should have more funding to determine if projects ‘stack up’ and subsequently communicate the broader strategic national priority of a project. Chester felt it critical that Infrastructure Australia should be the embodiment of a trusted institution, a champion of both industry and people [citizens] as often party politics leads to a lack of trust amongst citizens and their elected representatives.

The challenges around growing population, big cities increasing in density, a concentration of economic value in the central business districts of capitals, changes in technology, and the efficiency of transport infrastructure through the development of more indicators, where just some of the themes touched on by Minister for Urban Infrastructure Paul Fletcher.

The Hon Angus Taylor Assistant Minister for Cities and Digital Transformation

Minister Fletcher emphasised the need for more funding at the planning stage of projects and a stronger focus on longer term planning to meet infrastructure needs, highlighting the important role of Infrastructure Australia in delivering the 15-year plan and delivering independent assessments of key projects, like Cross River Rail in Brisbane.

What’s happening at Consult Australia Consulting Matters

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Minister Fletcher, like Taylor, also emphasised the importance of generating revenue streams, with roads proving a real policy challenge and the need for the government to reengage on road user charging. The inequity of the current situation must be better explained to the broader public. Older less efficient inexpensive cars pay more to government in taxes than newer expensive more efficient cars. Tesla owners are paying nothing at all. About a 1/3 of people in the community do not know what taxes they are paying related to the fuel they purchase. The politics of this is difficult, said Fletcher.

On Western Sydney, the government will get a positive return to taxpayers on the airport and the government was best placed to carry risk [airspace] so this intervention made sense.

Rail was a key driver to Fletcher and he emphasised how government could influence planning at a State / Territories level though infrastructure, by offering investment in rail subject to density around rail stops. Fletcher also mentioned the continued importance of value capture, particularly with regards to rail infrastructure.

The Hon. Darren Chester Minister for Infrastructure and Transport

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Consulting Matters What’s happening at Consult Australia

The Hon Anthony Albanese Shadow Minister for Infrastructure, Transport, Cities and Regional Development

The Hon Andrew Leigh Shadow Assistant Treasurer, Shadow Minister for Competition and Productivity

Mr Albanese sees High Speed Rail as a ‘game changer’. He is comfortable with the ‘good’ and bad’ debt that the government is using, but thinks it is more complex than good being private debt and bad being public debt. He felt toll roads could be a disaster for planning in cities, and that the argument has yet to be won on that decision. Putting a toll on a road that has already been paid for could lead to a world of pain.

On allocation of risk, Fletcher emphasised that government does have a duty to the taxpayer, that industry must make the case, and that it is unlikely to be an easy problem to solve.

A lot of what Anthony Albanese, Shadow Minister for Infrastructure, Transport, Cities and Regional Development said was ‘off the record’ but he did emphasise he is ‘more committed than ever’ to Infrastructure Australia, a Major Cities Unit, and proper planning. He reinforced that he was more committed than ever to transparency, trust and fairness, and that government had to be more involved in problems around transport and urban space. He stated there is currently a big gap between the rhetoric and the reality.

Mr Albanese sees High Speed Rail as a ‘game changer’. He is comfortable with the ‘good and bad’ debt that the government is using, but thinks it is more complex than good being private debt and bad being public debt. He felt toll roads could be a disaster for planning in cities, and that the argument has yet to be won on that decision. Putting a toll on a road that has already been paid for could lead to a world of pain.

In terms of Infrastructure Australia, Albanese stressed he would ‘beef it up’, and put more money in to the fund to ‘strengthen’ it, and welcomed their work on corridor protection.

He also raised some concerns, and felt that they have moved from evidence-based policy to policy creating evidence. On assetrecycling he said a Labor government would assess on a case-by-case basis, but said he does not feel that privatisation is necessarily the right answer, or that public sector ownership is better.

Shadow Assistant Treasurer, Shadow Minister for Competition and Productivity, Minister Andrew Leigh was interested in the economics of infrastructure provision and investment and made the case for engaging more on an international stage, as trends suggest the opposite is happening which could lead to risk around investment and skills. Dr Leigh also suggested the politics is hard on road user charging. He highlighted that there are places where it is done well—London for example, but Leigh also felt the politics are hard on value capture.

The timeframe of electric / autonomous vehicles is uncertain, but Leigh suggests the history of urban planning is determined by

technology so alongside being an attack on the economics of public transport, it is likely to shape our future cities and regions.

People don’t care if power comes from solar or several sources, they just want to the know the light will come on, said Shadow Assistant Minister for Infrastructure Pat Conroy who is also Shadow Assistant Minister for Climate Change and Energy.

Not long after he finished his sentence, a light did indeed come on and to sound of bells Conroy disappeared across the floors of Parliament House.

What’s happening at Consult Australia Consulting Matters

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The Hon Paul Fletcher Minister for Urban Infrastructure

Pat Conroy Shadow Assistant Minister for Infrastructure and Shadow Assistant Minster for Climate Change and Energy

Mike Mrdak AO Former Secretary at Department of Infrastructure, Tranpsort, Regional Development & Local Government

Secretary, Department of Finance Rosemary Huxtable PSM and Consult Australia President Kiri Parr

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Platinum Partner

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Gold Partner

2017 Awards for Excellence Award Categories: Project Team Collaboration External Engagement Stakeholder Corporate Social Responsibility Sustainability in Design Technological Innovation Design Innovation Client Service Excellence Champions of Change – Female Leadership

The Consult Australia Awards for Excellence is an annual event that provides a unique opportunity to profile and promote the outstanding achievements of Consult Australia’s member firms to the industry and community. The Awards have always demonstrated the business acumen and technical excellence of our member firms’ professional staff in project and service delivery and this mandate remains at the heart of the Awards program.

All Consult Australia member firms are eligible to enter any of the Awards categories. Firm of the Year Awards are selected according to staff size i.e. firms with less than 20 staff were eligible for Small Firm of the Year, firms with 20-299 staff are eligible for Medium Firm of the Year and firms with more than 300 staff are eligible for Large Firm of the Year.

Consult Australia encourages each of its member firms to submit at least one entry to ensure they have the opportunity to be recognised for their outstanding work. Winners of the 2017 Consult Australia Awards for Excellence were announced at a gala black-tie dinner at Doltone House in Pyrmont, New South Wales on Thursday, 14 September 2017.

Future Leader

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AWARD CATEGORIES Project Team Collaboration

Technological Innovation

Recognises exemplary collaboration initiatives between a member firm and its client.

Recognises member firms who have demonstrated outstanding leadership in the innovative application of new or existing technology.

External Stakeholder Engagement Recognises exemplary collaboration between a member firm and the broader project or engagement team (e.g. joint venture or alliance partners, subcontractors etc).

The Corporate Social Responsibility Award recognises member firms that have implemented and delivered outstanding initiatives that benefit society.

Recognises a mid or senior level female professional who has demonstrated leadership capabilities and/or is championing change within her firm or in the industry more broadly.

Design Innovation Recognises member firms who have demonstrated outstanding innovation in any aspect of the design process.

Client Service Excellence Corporate Social Responsibility

Champions of Change – Female Leadership

Future Leader Acknowledges professional staff of member firms aged 35 years and under who have made a significant contribution to their firm and added value in a demonstrable way.

Recognises member firms who have delivered exemplary customer service throughout the course of a client engagement or project. Entry in this category requires member firms to be either nominated or endorsed by the client.

Sustainability in Design Recognises the achievement of sustainable outcomes on an internal or external project through innovative design and/or the innovative application of sustainable materials and principles.

TYPES OF AWARDS Gold Award of Merit: Awarded to projects or initiatives considered by the judges to be of excellence based on the criteria nominated.

Highly Commended: Awarded to projects acknowledged by the judges to be finalists for consideration for a Gold Award of Special Merit.

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Business Innovation – Small Firm The Business Innovation Award recognises member firms with less than 20 FTE who have demonstrated innovation in the conduct of their business either through process, people or use of technology.

SPECIAL AWARDS President’s Award

Medium Firm of the Year

Made by Consult Australia’s President in recognition of the individual or firm who has contributed most to Consult Australia and/or the industry over the course of the preceding year.

Firms with 20 – 299 employees with a nomination in any of the award categories are eligible.

Small Firm of the Year

Firms with 300+ employees with a nomination in any of the award categories are eligible.

Firms with less than 20 employees, including sole practitioners, with a nomination in any of the award categories are eligible.

Large Firm of the Year

JUDGING Consult Australia would like to take this opportunity to sincerely thank each of the judges on the 2017 panel for generously donating their time and expertise to support this year's Awards for Excellence.

This year the large number of entries received in some categories necessitated the use of a two-tier judging process with Collaboration, Design Innovation, and Future Leader all requiring this approach. Two panels of independent judges were engaged to ensure the highest possible standards of fairness and impartiality were applied to the judging process. All judges are required to ensure the confidential nature of all submissions is maintained.

Special thanks as well to the preliminary round judges who shortlisted the projects in some categories.

Second Round Judges:

First Round Judges:

Helen Gillies Non-Executive Director, Monadelphaus

Alina Bain CEO, Australian Services Roundtable

Dr Marlene Kanga Director, iOmniscient

Dick Kell Past President, Consult Australia

David Murray National Leader – Partner Services, Deloitte

Alison Mclaren Senior Manager – Government and Industry Relations at Urban Growth NSW

Professor Danny Samson Management Expert from the University of Melbourne – Faculty of Business and Economics

Kirsty Kelly Managing Director Kirsty Kelly Consulting

David Singleton Chairman, Infrastructure Sustainability Council of Australia

The judging criteria applied to select the Award winners principally revolves around consulting excellence. This is reflected through the originality, innovation, quality, results and impact of each submission. Community, environmental and social aspects are also considered.

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ACO takes pride in providing excellent customer service and extensive technical support from specification to the finished product installation.

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PRESIDENT'S AWARD TONY HORAN

Tony Horan is the highly deserving recipient of this year’s Consult Australia President’s Award as selected by outgoing President, Andrew Mather.

Having worked with Consult Australia through the provision of the highly regarded Contract for Consultants and Role of the Superintendent courses for more than a decade, there can be no doubt that Tony is a Barrister and Mediator with the heart of teacher! He has also been very generous with his time in support of both national office and the divisions in providing adhoc advice, professional development input and presentations, and will therefore be a familiar face to many members.

In his day job, Tony has represented, advised and resolved disputes for local, state and federal government, statutory authorities, property owners, contractors, construction professionals, as well as professional indemnity, construction risk and liability insurers. He is a nationally accredited mediator and has negotiated and drafted construction and consultancy contracts for contractors, proprietors and consultants, both in Australia and overseas, and has advised and assisted insurers and government in the drafting of insurance policies.

Tony has also advised government and statutory bodies on law reform, particularly in relation to proportionate liability, insurance as it affects the construction industry, local government liability, nuisance, trade practices/consumer protection (in particular, the Federal Government’s proposed reform in 2010 of section 61 of the Australian

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Consumer Law as it affects qualified architects and engineers) and regulating and insuring building surveyors.

and is a Senior Fellow of the University of Melbourne Law School, and a guest lecturer at the Monash University Law School.

He also represented the Victorian Bar on the Law Council of Australia working group on proportionate liability law reform

Congratulations Tony!

Having worked with Consult Australia through the provision of the highly regarded Contract for Consultants and Role of the Superintendent courses for more than a decade, there can be no doubt that Tony is a Barrister and Mediator with the heart of teacher!

2017 FIRMS OF THE YEAR 2017 LARGE FIRM OF THE YEAR Aurecon is a company that brings ideas to life to design a better future. Imagining what is possible, they turn problems into solutions. Privately owned by employees, Aurecon formed in 2009 when Africon, Connell Wagner and Ninham Shand announced the formation of a new global group Aurecon provides advisory, design, delivery and asset management services on projects across a range of markets, in locations worldwide. These services include: • Digital advisory and infrastructure advisory; • Building design, ground engineering design and infrastructure design; • Programme and project management delivery; and • Asset management and geospatial system.

Understanding the value of expertise, they mobilise their global pool of talent to understand and solve the critical and complex problems their customers face.

Aurecon seeks to unravel complexity, create clarity and invent new value for its customers.

Aurecon use their thinking to provide innovative solutions, they bring ideas to life by partnering with their customers and using their innovation and expertise, with technology, to solve complex problems.

Judges’ Comments: In 2017 Aurecon is the deserving winner of the Large Firm of the Year award having won three Gold (External Stakeholder Engagement, Corporate Social Responsibility and Sustainability in Design), and three Highly Commended awards this year.

Aurecon has shown that both the projects they have developed, and the people who work on them, have had an outstanding year and they are an exceptional and well deserved choice for Large Firm of the Year.

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2017 FIRMS OF THE YEAR 2017 MEDIUM FIRM OF THE YEAR Tonkin Consulting is a technical services organisation that provides professional advisory services for planning, designing developing and maintaining infrastructure in the built and natural environment.

Since 1955, Tonkin Consulting has provided solutions and strategic advice for all tiers of government and private clients across all industries, with a focus on the development, environment, local government, mining, transport and water sectors.

Tonkin Consulting attributes its success and longevity to firmly believing in and maintaining their core values. This starts with their people. Their employees are their business and they take great pride in retaining high calibre professionals in a competitive environment, with most staff members being long-term employees who truly value and respect the client relationships they’ve formed. Tonkin Consulting also values their clients; they feel that rather than working for them, they collaborate to achieve their goals with outstanding results.

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At Tonkin Consulting the safety of the community, its clients and staff are always at the forefront of its work and actions. Their goal is to always act with integrity—maintaining open, transparent communication based on respect.

Ultimately they strive for the best possible results which will benefit the community and respect the environment so it is sustainable for the long term.

Judges’ Comments: Tonkin Consulting are to be congratulated for winning Medium Firm of the Year, the judges this year were very impressed with Tonkin’s focus on its people and emphasis on this aspect of what makes their business a success. The judges felt that Tonkin Consulting were a worthy recipient of the Medium Firm of the Year Award.

2017 FIRMS OF THE YEAR 2017 SMALL FIRM OF THE YEAR Established in 2015, Hydrology and Risk Consulting (HARC) has quickly entrenched itself as one of the leading surface water consultancies in Australia and now employs 15 engineers. The team is at the forefront of the development and application of innovative approaches to flood estimation, water resource management and catchment modelling.

With the aim of being the trusted industry partner to those who manage Australia’s dams, catchments and water resources, HARC seeks to provide valuable insights and strategic advice tailored to the needs of their clients with transparency and integrity.

Judges’ Comments: The judges were pleased to award Hydrology and Risk Consulting the Small Firm of the Year Award. They were very impressed that a company the size of HARC had made such a significant contribution to the industry over the last 12 months. Their entry into the Business Innovation – Small Firms award greatly impressed the judges and made them the clear and deserving winners in this special category. The judges would like to congratulate the whole team at HARC for their success over the last year.

HARC attributes their success to a combination of outstanding client service, technical excellence and innovation and to offering their employees personal reward, job satisfaction and growth in a dynamic organisation that respects what they bring to the company.

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CONGRATULATIONS TO EACH OF OUR 2017 GOLD AWARD WINNERS PROJECT TEAM COLLABORATION SMEC, Arup [with Flint & Neill] For M80 Ring Road Upgrade, Sunshine Ave to Calder Freeway

The M80 Ring Road Upgrade is one of the most technically challenging road infrastructure projects currently being undertaken in Melbourne. A Design Joint Venture (DJV) was formed between SMEC, Arup and UK-based bridge designers, Flint & Neill (now part of the Cowi Group) to deliver the project for constructors, Fulton Hogan and end client VicRoads.

The scope of the works for the project involved the widening of a three-kilometrelong section of the M80 Ring Road from Sunshine Avenue to Calder Freeway. The widening works included two additional lanes in each direction, an upgraded shared use path, and public safety barriers on the EJ Whitten Bridge. It also involved the installation of an electronic freeway management system and new CCTV

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cameras to assist with managing and clearing incidents quickly and efficiently.

The centre piece of the project was the widening of EJ Whitten Bridge which is Victoria’s second largest road bridge being a 520 metre long, ten span structure that carries the M80 Ring Road over the Maribyrnong River. The original structure was built in the early 1990’s and consists of two parallel concrete box girders with typical spans of 54 metres. The widening was achieved by using cast insitu concrete headstocks and twin steel box girder beams.

The history of the West Gate Bridge is well known to most, and the collapse that killed 35 people led to a Royal Commission which is now the basis for engineering project

management in Australia. The DJV for the M80 Ring Road Project therefore aimed to ensure that lessons were appropriately learnt and solutions implemented from the findings of the Royal Commission.

The objective of the collaboration was to bring together the international capabilities of Flint & Neill with the local knowledge and experience of SMEC and Arup. This enabled the design team to develop innovative solutions to mitigate significant technical risks such as the design for the widening of EJ Whitten Bridge and Southern Approach Structure.

The design teams were brought together on a ‘best for project’ approach with SMEC and Arup providing local knowledge and context for the project (including an understanding

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PROJECT TEAM COLLABORATION

Scott Taylor Manager, Transport – VIC, SMEC and Consult Australia President Kiri Parr.

of the existing corridor infrastructure and ground conditions, as well as delivery of projects to VicRoads’ requirements) and Flint & Neill providing international experience and capability in complex steel bridge design, including provision of innovative and unique design solutions and practices from Europe and America.

The result of the blended team was that design offices were based in both Melbourne and London, with SMEC and Arup also utilising interstate resources from Sydney, Canberra and Brisbane.

The collaboration required from the team led to several innovative design solutions which reduced risk and cost while increasing safety.

This was done by undertaking site specific geoseismic assessment, implementation of an innovative staggered ramp metering system, eliminating strengthening of the existing EJ Whitten Bridge, and minimising traffic management during the construction phase.

Judges Comments: The judges congratulate SMEC, Arup and Flint & Neill for their achievements on this project. The collaboration and team work shown on this project across numerous offices and multiple countries showed a significant level of investment in resources and collaboration from both the local and international parties involved. This project has a well-known back story and the innovative significant designs were put together in a tight time frame. The team should be congratulated for its efforts across the board on this project to meet its desired outcomes in a timely and efficient manner.

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The collaboration and team work shown on this project across numerous offices and multiple countries showed a significant level of investment in resources and collaboration from both the local and international parties involved.

EXTERNAL ENGAGEMENT STAKEHOLDER Aurecon [as part of NovoRail Alliance] For Wynyard Station Upgrade Stakeholder Engagement Wynyard Station in Sydney’s CBD sees more than 110,000 pedestrian movements every day and ensuring it remained open for business throughout the upgrade was a major challenge in effective communication and stakeholder engagement for NovoRail—the alliance of Transport for NSW in partnership with Aurecon, Laing O’Rourke and RCR Infrastructure who worked together to deliver Phase One of the Wynyard Station Upgrade.

Through collaboration with the delivery partners, the comprehensive communication and engagement strategy used a targeted and considered means of engagement to exceed the objectives and set a benchmark for major projects in Sydney’s CBD and the partner organisations of NovoRail were committed to establishing genuine relationships and maintaining connections with all stakeholders. The engagement program sought to listen to the concerns of the affected stakeholders and provide feedback on decisions in relation to the upgrade.

The realisation of a built environment that is digitally responsive to its space and customer was the foundation of a major innovation utilised during the redevelopment of Wynyard Station. Through NovoView, a smart phone app that uses augmented reality to help time-poor stakeholders and commuters visualise and experience the completed station at a time and place

NovoView also allowed the project team to reach large numbers of stakeholders quickly and efficiently.

NovoRail also recognised that the construction activities and changes planned for the station as part of the Wynyard Station Upgrade were going to have a significant impact on rough sleepers. To address this, the project team established relationships with City of Sydney and NSW Police to ensure they were not forgotten and were provided with regular access to information though notifications together with information from outreach providers or station staff.

Laura Stewart - Principal, Communication and Stakeholder Engagement, Aurecon and Consult Australia President Kiri Parr.

suitable to them, spherical panoramas (360 degree views) of three locations showed the final station.

The app was developed as an interactive way to engage and inform customers about how the station would look once completed and also as a way to communicate changes at the station via push notifications. It was also used as a vital tool in obtaining feedback from station users in a way that would contribute to a higher level of amenity and service for station users into the future.

NovoRail also worked with Vision Australia and Guide Dogs NSW/ACT to develop a three-dimensional tactile model of the layout of Wynyard Station during and after construction to assist commuters who were blind or had low vision.

The overall approach adopted by NovoRail was to maximise community and stakeholder engagement during construction of Phase 1 of the Wynyard Station Upgrade with the objective of completing the work in a way that would cause minimal disruption to customers, passers-by and neighbours.

Judges Comments: The judges wish to commend Aurecon and the NovoRail Alliance on their engagement with so many stakeholders in the roll out of the NovoView app for Wynyard Station. It is a great use of innovative technology that was systematically ramped up to meet each challenge in this project.

Their approach to dealing with the greater community on the project shows a comprehensive approach to dealing with a project that had numerous moving parts that needed to be managed both quickly and efficiently. This innovation allowed Aurecon and the NovoRail alliance the ability to move quickly and consider the needs of all the stakeholders involved.

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CORPORATE SOCIAL RESPONSIBILITY Aurecon For Aurecon Bridge Building Competition The Aurecon Bridge Building Competition was recognised for its excellence as an example of industry best practice in Corporate Social Responsibility.

From small beginnings in classrooms across Australia and New Zealand, Aurecon’s Bridge Building Competition offers high school children practical, ‘real‐world’ experience of what they can look forward to as future engineering students and professionals if they have a good grounding in STEM subjects.

By capturing their interest and challenging them to think creatively, innovatively and competitively, while learning the benefits of collaborating in a team, they gain a unique insight into the processes of designing tomorrow’s iconic infrastructure.

Years Nine and Ten students in New Zealand.

Entry for the annual Aurecon Bridge Building Competition is free and typically engages approximately 250 schools, representing around 1,000 students. Prizes are awarded to students and schools in five award categories: All‐rounder award; Efficiency award; Strength award; and an Innovation award, as well as a newly introduced ‘Digital Strength’ prize.

To give the Aurecon Bridge Building Competition a stronger, more inspirational, future‐ready emphasis and better engage students, Aurecon launched a redesigned 2017 competition with a new focus on promoting digital engineering skills.

The competition achieves an impact that cannot be obtained solely with lectures or the written word and directly addresses the considerable concern raised recently by the plummeting rates of secondary school students in STEM subjects which was highlighted in Engineers Australia’s report, “Engineers Make Things Happen” and warns of a looming shortage of engineers in Australia.

This new competition encourages high school students to use a 3D platform, SketchUp, to design their bridges. It reflects the increasing use of digital and 3D technology to design and build structures, and the exponential rate at which digitisation is shaping our world, resulting in the growing demand for ‘digital engineers’ embodying the combined skills of IT and engineering.

Using materials and construction guidelines supplied by Aurecon, students are tasked with designing and constructing a model bridge. The competition is open to Years Eight and Nine students in Australia, and

“We needed to find ways to inspire our students with the exciting challenges and career opportunities STEM related study can open. It can be in areas such as robotics, designing new energy networks,

Wendy Byrne - Marketing & Communications Business Partner - Australia & New Zealand, Aurecon and Consult Australia President Kiri Parr.

intelligent buildings or the transport systems that will need to respond to driverless cars and the increasing digitisation of infrastructure,” said William Cox, Aurecon’s ANZ Managing Director.

Judges Comments: The Judges wish to congratulate Aurecon on winning the Corporate Social Responsibility award. They are encouraged to see the continued engagement of the school children and the continued push of STEM subjects in secondary schools to promote engineering as an interesting and dynamic career path as these children move forward into higher education.

The judges are really encouraged to see the companies in this category working with a variety of communities to encourage the younger generations to embrace STEM subjects and realise the great career path they offer.

All the judges look forward to the continued growth of this category and even more member firms promoting their engagement in a variety of CSR programs across Australia.

They encourage all member firms to showcase what they are doing in the community to promote corporate social responsibility within the industry.

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SUSTAINABILITY IN DESIGN Aurecon For Sunshine Coast University Hospital

Aurecon's Quentin Jackson - Sustainable Design Leader, QLD and Consult Australia President Kiri Parr.

Sunshine Coast University Hospital (SCUH) is a $1.8b hospital project delivered by the Queensland Government as part of a Public Private Partnership contract with Exemplar Health; a consortium of Lendlease, Siemens and Capella Capital, with partners Spotless Facilities Services and Aurecon.

of Australia’s sustainability rating system, which is a voluntary system for evaluating the environmental design and construction of buildings. A 5-Star Green Star rating represents Australian Excellence in the delivery of an environmentally sustainable hospital.

Completed in November 2016 and opened to the public in April 2017, the SCUH complex features a state-of-the-art health facility and teaching 450-bed hospital which will grow to a 738-bed facility in 2021, with a design built for expansion beyond that capacity. The 164,000m2 main hospital building forms the centre of the new hospital, and is split over six functional levels, plus roof top plant rooms and helipad.

Aurecon went above and beyond the sustainability requirements of the client to develop a project specific Green Star tool that responded to the size and complexity of the project. The result of this extensive process is a 417-page technical manual that details the minimum criteria over eight environmental impact categories that the SCUH had to meet to achieve Australian Excellence in sustainable healthcare design.

In a world first, Aurecon also introduced organic response lighting to the hospital project to reduce redundant lighting and energy consumption. SCUH is the largest project in the world to adopt this lighting control solution, and it has driven features and products to be developed specifically for SCUH that have application to the broader international market.

Aurecon was engaged by the PPP consortium’s design and construction builder, Lendlease, to provide civil, structural and mechanical/electrical/plumbing engineering and environmentally sustainable design services. From successfully being awarded the project, through to detail design and documentation, and finally, a fulltime site based role during construction, SCUH represents over five years of hard work, dedication and passion from the Aurecon team.

SCUH has achieved a 5-Star Green Star ‘Design’ and is targeting a 4-Star ‘As Built’ rating under the Green Building Council

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More than 80 per cent of skilled workers on SCUH were from within a 50 km radius of the site. Local employment, training and development were very important on the project. Witnessing the transformation of the site from a blank canvas to its final built form has been inspirational and rewarding

for everyone involved, including those who will experience this space every day.

The design, construction and ongoing management of SCUH prioritise the minimisation of waste, energy consumption and pollution; and will benefit the entire Sunshine Coast community by delivering a low impact environment for the delivery of best-practice primary care, diagnostic and allied health services.

Judges Feedback: Congratulations to Aurecon for the Sunshine University Hospital—it has an excellent sustainable design, with a 5-star green rating, renewable energy use, water recycling, and building permeability there is no doubt that this facility will deliver community and economic benefits for many years to come due to the sustainable elements of design incorporated into the structure.

The strong influence on the social outcomes of this design is also to be congratulated as is Aurecon going above and beyond what was required to deliver a project specific Green Star tool. They are to be commended and congratulated for their work on this project.

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TECHNOLOGICAL INNOVATION WSP For Sydney Metro City and Southwest Technical Advisor Transport for NSW engaged the Design Joint Venture of WSP and AECOM [with architectural support from Cox and HASSELL], as Technical Advisor (TA) for the Sydney Metro City and Southwest project (SMCSW). SMCSW will deliver 30 km of metro line through upgrades to 16.5 km of metro line from Chatswood, under North Sydney and Sydney Harbour and then beneath the Sydney CBD to Central and Sydenham and tunnelling along a 13.4 km stretch from Sydenham to Bankstown.

Sydney Metro will provide a faster and more reliable service, increasing train numbers by 60 per cent (that is, up to 30 trains per hour in each direction) servicing 100,000 customers an hour during peak periods. It is due to be completed in 2024.

The project will see construction of seven new stations, in addition to upgrades of 11 existing ones, along the Bankstown Lines to convert them to metro operations.

As part of the TA role, WSP led a digital engineering approach to manage all the data associated with the reference design for the City Station and Tunnels, and Sydney Yard Access Bridge.

WSP’s digital engineering approach for the seven new underground stations and the 15.5 km twin tunnels running below Sydney Harbour, combined data management with virtual reality in the early planning stages of the project. This significantly aided collaboration between designers, clients and stakeholders during the reference design, allowing the WSP team to make informed decisions and reach greater alignment on the final design.

This approach also supported an unprecedented level of collaboration and engagement by providing a means to distribute and manage large sets of data which helped to create a more coordinated picture of design. This approach is now being applied to future rail and metro projects with digital engineering, 3D integrated design and VR now being heavily used for large road projects currently under detailed design, with the resulting levels of stakeholder engagement similar to that experienced on SMCSW. WSP’s General Manager for Rail, Mike Jenkins, commended the team on their technical achievements, saying “The objective of adopting digital engineering early in the project was to produce a more coordinated design and by improving the way stakeholders interact. We saw

32 Consulting Matters

Damien Cutcliffe, Samantha McWilliam and Duncan Saunsbury from WSP.

an unprecedented level of collaboration between the client, contractors, and designers during the early design stages of the project. The use of digital engineering in the concept design stage of a project allowed us to make better informed decision, resulting in a better outcome for the customers that will use the metro line every day. Using digital engineering allowed the rapid production and testing of station options and requirements, significantly cutting time required for the optioneering phase of the project and supporting design decisions that were best for project.”

Judges Comments: Congratulations to WSP for their innovative use of digital engineering tools, augmented

reality, and virtual reality to develop design concepts on this project. WSP’s digital engineering approach and the ability to adapt and innovate is to be commended, and everybody associated with this project should be proud of their achievements.

The judges also wanted to acknowledge the quality of submission from the other entrants in this category noting that there was some fierce and passionate debate amongst the judges in deciding a winner for this one!

They would like to congratulate all the nominees for showcasing key technological advances in what is an ever-changing landscape. In a dynamic and fast moving category were they were impressed to see Consult Australia members taking the lead.

CLIENT SERVICE EXCELLENCE GHD For Wallarah 2 Coal Project Highlighting the link between client service excellence and project success, GHD has received the client service excellence award for a mutually beneficial and relationship‐ based method of project delivery it has used with its client Wyong Coal.

for approval by the NSW Department of Planning and Environment and referred to the NSW Planning Assessment Commission for final evaluation prior to the much anticipated execution of the $800M underground coal mine.”

Wyong Coal (on behalf of the Wyong Areas Coal Joint Venture) was proposing to develop the Wallarah 2 Coal Project, a 5mtpa longwall mine with a projected life of over 40 years near Wyong in New South Wales.

When the project stalled in 2014 due to land ownership and access arrangement issues which blocked progression of the rail loop required to export coal from the mine to the port, GHD approached the proponent offering assistance to work together to find a solution.

The preferred solution (developed by GHD in close collaboration with Wyong Coal) required a range of novel technical approaches and understanding of third party stakeholder requirements to ensure their feasibility. GHD assisted Wyong Coal with an initial analysis of risk, option elimination and stakeholder strategies, thereby clearing the primary approval risks.

GHD then assembled a team of professionals to identify alternatives to the original rail proposal, including several options for alternative conveyor and rail combinations that could circumvent the subject land parcels. This work was unsolicited and undertaken on a speculative basis by GHD and, following several discussions with Wyong Coal representatives, a brief was issued to address the proposed options and determine feasibility. This was an invited tender which GHD then won.

“The premise of this project went beyond Wyong Coal’s expectations,” said Paul Youman, GHD Project Director. “GHD’s work has allowed Wyong Coal to successfully amend their Development Application which was recommended

“To achieve this, GHD brought together mining market knowledge with transport, environment and resources technical skills to develop novel approaches that would meet Wyong Coal’s objectives, added Paul.

“This work is great example of how GHD goes the extra mile to understand client needs and project drivers, and apply their technical skills to resolve challenges that have reached a stumbling block.

The strength of the relationship and the value we are delivering to Wyong Coal is also reflected in the additional advice that GHD continues to provide on this project.”

GHD continue to maintain a strong relationship with their client and are receiving strong review ratings based on their interactive approach, ability to listen, and to work collaboratively to convert ideas into solutions.

Judges Comments: The judges congratulate GHD on winning the gold award for client service excellence.

Their approach and attitude to hard work and coming up with alternate proposals ensured that this project didn’t die. They managed risks through a positive, active approach to consulting stakeholders and should be commended for their work on this project. This result is a reflection on the effort that was put into this project.

Consulting Matters 33

DESIGN INNOVATION Arup For Anna Meares Velodrome The Anna Meares Velodrome (AMV) was jointly funded by the Queensland Government and Australian Government and is Queensland’s first indoor velodrome.

The structure is nestled into a sloping site alongside the Super X BMX Track at Sleeman Sports Complex in Brisbane and was designed with the planning flexibility to not only host the track cycling competition for the Gold Coast 2018 Commonwealth Games™, but to also provide a legacy venue for track cycling and a range of other indoor sports and community uses. The venue provides 1,500 permanent seating for spectators, with provision for the seating capacity to be expanded to over 4,000 with the installation of temporary seating.

To provide the required planning flexibility with world-class spectator and user amenity, the AMV has a large column-free arena with an elliptical footprint. The arena roof clear spans up to 118m between inclined perimeter supports, making it one of the largest clear-span roofs in Australia.

The roof is gently curved in two directions, and the resulting saddle shape, combined with the inclined perimeter walls, creates a striking and memorable building befitting the important role that the venue will play in 2018 and beyond.

The client selected the design team for the AMV project through a design competition, with Arup responsible for structural, civil, traffic engineering and ESD consultancy.

Arup worked closely with Cox Architecture during the competition to develop the winning building form and concept,

and then developed the design in close collaboration with contractor Watpac.

The client set a substantial challenge for the project team, requiring the technically complex building be completed in 2016 (well ahead of the Gold Coast 2018 Commonwealth Games™), and be delivered within a budget well below the cost of comparable facilities. To meet the challenge posed by the client, substantial innovation in approach, process and design was required.

Innovations which played a crucial role in

To provide the required planning flexibility with worldclass spectator and user amenity, the AMV has a large column-free arena with an elliptical footprint. The arena roof clear spans up to 118m between inclined perimeter supports, making it one of the largest clear-span roofs in Australia. The roof is gently curved in two directions, and the resulting saddle shape, combined with the inclined perimeter walls, creates a striking and memorable building befitting the important role that the venue will play in 2018 and beyond.

34 Consulting Matters

the successful delivery of the project and the realisation of the competition-winning architectural vision included: •E xtensive use of parametric design techniques and shared models to allow rapid development and assessment of large numbers of framing options and to drive optimisation of the selected form; •R oof framing configured to allow the complex hyperbolic paraboloid roof to be formed by simple straight components; •S imple straight roof components prefabricated in to facetted planar roof trusses. These components and trusses were designed using a “constructionled” approach to reduce fabrication, transportation indirection costs, and designed for fabrication in Queensland from readily available Australian steel; •C onfiguration of roof framing to allow the roof to be supported during erection by a small number of simple temporary props located within the arena infield.

This ensured that the roof could be safely and rapidly erected before or during construction of the complex concrete bowl and concourse structures; and •S ophisticated structural analysis and optimisation to minimise steel weight and material usage.

The marquee venue officially opened in November 2016 and was successfully delivered on time and on budget, in large part due to the efficiency of the design of the steel roof and wall structure, and to the adoption of a 'construction-led' approach to the design that ensured that the steel structure could be economically, locally, safely and quickly fabricated and erected.

Since completion of the project, the quality of the building has been recognised by receipt of a series of state and national industry awards for engineering and architectural design excellence

Judges Comments: Arup is a very deserving and unanimous winner and is to be commended for this project— it is a stunning structure with innovative design, and is simply a great facility.

The overall calibre of design and construction was amply demonstrated by all of the nominees this year with some terrific innovations on display making this category one of the most hotly contested awards.

The projects nominated showcase the high standards of design work which have been produced over the last 12 months and full credit must go to all the staff on these projects for the excellent work that is being produced.

Consulting Matters 35

BUSINESS INNOVATION -SMALL FIRMS Hydrology and Risk Consulting For Industry guidance and tools for flood estimation Established in 2015, Hydrology and Risk Consulting (HARC) has quickly entrenched itself as one of the leading surface water consultancies in Australia and now employs 15 engineers. The team is at the forefront of the development and application of innovative approaches to flood estimation, water resource management and catchment modelling.

In 2016, HARC made significant contributions to the national flood guideline [Australian Rainfall and Runoff (ARR)] by developing modelling tools for industry (which included running industry training), and successfully completed a range of innovative applications for clients across Australia. They also presented seven technical papers at Australian and international conferences throughout the year.

The Australian Rainfall and Runoff (ARR) is a national guideline document, data and software suite that is used for the estimation of design flood characteristics in Australia. It is published and supported by the Commonwealth of Australia and is pivotal to the safety and sustainability of Australian infrastructure, communities and the environment—it is also an important component in the provision of reliable and robust estimates of flood risk.

The revision of ARR by HARC involved collaboration between a range of industry and research institutions and, although some funding was available from the Federal Government, much of the research and writing of the guidance was done

Australia — from its initial development at Monash University in the 1970s through to its continued enhancements by Dr Rory Nathan at SKM (now Jacobs), and more recently, from early 2015 when HARC took on its custodianship.

With over 5,000 current users and RORB now available from the HARC website without charge, HARC has committed to continue to support and develop the software. RORB has already been substantially upgraded to enable it to seamlessly integrate the new procedures and data and HARC has run sold out workshops for industry in Melbourne and Perth to promote the new procedures.

Peter Hill – Director for Hydrology and Risk Consulting and Consult Australia President Kiri Parr.

‘in-kind’. The new version of ARR was released in November 2016 and while the revision process involved many different players, the contributions made by HARC were considered key with Peter Hill and Dr Phillip Jordan of HARC each principal authors of two chapters (making HARC’s contribution four chapters overall). HARC was also engaged by Engineers Australia to benchmark the impact of the new guidance on catchments from across Australia.

The significant change to the guideline was the move from a simple deterministic approach to a joint probability approach.

RORB is one of the key enabling tools for industry and has a long history in

The HARC team has also successfully completed several technically challenging flood estimation projects which involved innovative application of the new datasets, techniques and software which they had helped develop. These included flood estimations for the massive 125,000 km2 Swan Avon River catchment in WA, incorporation of snowmelt into design flood estimates for the large dams on the iconic Snowy Scheme, and estimation of the duration of flood overtopping for Melbourne Water’s portfolio of flood retarding basins.

Judges Comments: The judges congratulate Hydrology and Risk Consulting on winning the Business Innovation – Small Firms Award. They are a small firm creating new knowledge and sharing this innovation freely with others through their maintenance of RORB and the release of their technical papers. They are providing a great contribution to the industry with much needed software and tools that are now used and required all around Australia.

HARC was a unanimous choice for the judges and is to be congratulated for their innovative work within the industry.

Overall the judges were excited by the quality of entries in this category and pleased to see small firms making such a mark within the industry. They look forward to seeing the continued growth in this category next year.

36 Consulting Matters

CHAMPIONS OF CHANGE - FEMALE LEADERSHIP Sharon Veale From GML Heritage With over 15 years’ experience in Aboriginal and historic cultural heritage assessment, management and conservation in the private sector Sharon Veale, CEO of GML Heritage (GML), is an impactful, inspiring and empowering leader.

Sharon holds an Honours degree in Fine Arts, a Master of Arts in Applied History, and a Graduate Diploma in Urban and Regional Planning and has a background in public history and urban planning. Prior to joining GML 11 years ago, she worked for organisations including the National Parks and Wildlife Service and the Australia Institute of Architects.

Initially joining GML in 2006 as a Senior Consultant, Sharon’s rapid progression through the firm— rising through the ranks to become a Senior Associate within just two years, before being appointed a Partner/Director in 2011 and GML’s first female Chief Executive Officer in 2013—is a testament to her leadership capabilities.

This award marks the first Consult Australia Award win by GML Heritage and recognises Sharon’s outstanding contribution to heritage through her continued focus on engaging local communities in conserving and managing heritage, her award-winning work in innovative place-making and storytelling in heritage interpretation, and her forward-thinking leadership in promoting sustainability in heritage practice.

As a long-standing champion for heritage, Sharon has shaped the industry through her role as adviser, lecturer, and consultant to

prominent bodies for over a decade. She is a sessional lecturer for Heritage Planning at the University of NSW, has published three books and regularly contributes to peer reviewed journals. Her goal is simple— make the stories of our past a valued and vital component of our everyday lives.

Sharon’s influential contribution to the wider cultural heritage industry has also been recognised through external roles and respected appointments. She is on the NSW National Parks and Wildlife Advisory Council, the Editorial Board of the journal Historic Environment and the ICOMOS International Committee on the Interpretation and Presentation of Cultural Heritage Sites. She was also recently appointed to the Board of Trustees for Sydney Living Museums, and served as Ambassador to Sydney Open in 2016.

Consult Australia President Kiri Parr and Sharon Veale from GML Heritage.

Her work has been recognised by peers within the heritage industry, with several of her projects winning and receiving highly commended in their categories at the National Trust Heritage Awards and she has also worked on some of the world’s most significant heritage places including Angkor, Norfolk Island, the Kokoda Track, The Dairy Precinct in Parramatta and the Hill End Historic site.

consisting of over 40 industry leaders and experienced professionals in urban planning, archaeology, architecture, public history and interpretation. GML’s award-winning services comprise Aboriginal heritage, archaeology, the built environment, cultural landscapes, public history, community engagement and interpretation.

Since taking the helm as CEO, Sharon has spearheaded generational change, a corporate restructure, and a dramatic improvement of the firm’s company culture, employee perceptions and financial results.

GML has been at the forefront of heritage consulting for over 27 years, with a team

This award marks the first Consult Australia Award win

by GML Heritage and recognises Sharon’s outstanding contribution to heritage through her continued focus on engaging local communities in conserving and managing heritage, her award-winning work in innovative placemaking and storytelling in heritage interpretation, and her forward-thinking leadership in promoting sustainability in heritage practice.

Judges Comments: The judges would like to congratulate Sharon on winning this year’s Champions of Change – Female Leadership Award.

Sharon was an outstanding candidate and a deserving winner with the judges unanimous in their decision. She is a pioneering leader and a great role model in a niche service area where her leadership is enabling GML Heritage to drive innovation and change within the industry.

The judges are pleased to see that this category is going from strength to strength with this award continuing to be one of the most highly contested and difficult to judge year on year. The judges also noted that all nominations were a pleasure to read as all the candidates were really outstanding in this category.

Consulting Matters 37

FUTURE LEADER Ben Cooper-Woolley From Arup Ben Cooper-Woolley is the leader of the Arup Digital consulting practice in Australasia.

He is a leader in digital strategy and integration within the built environment and has worked for Arup for the past 10 years, developing both his technical capability and practical leadership to create and grow the Arup Digital practice.

Across his career, Ben has sought to find ways to use disruptive thinking and technology to enhance the way we design, experience and optimise the built environment and over his career with Arup, he has developed within this role, ultimately being chosen to lead and develop Arup’s expanding market-leading digital practice.

Ben now leads a diverse team of 15, utilising a range of new skillsets and emerging technologies to enhance major projects in infrastructure, buildings and specialist consultancy. Ben and his team have contributed significantly to the industry in Australia, leading milestone projects including large scale public data visualisation projects for state transport agencies and digital strategies for major metropolitan cities.

Much of Ben’s development as a professional has come through a practical approach to innovation on real-world projects. He is considered a technical innovator who is able to see how technology could benefit projects and then lead clients and technical teams through this journey. Understanding that to be able to

genuinely innovate he could not do it alone, Ben has always surrounded himself with complimentary skillsets and collaboration partners both in and outside of Arup.

Bringing new skillsets and ways of thinking into projects to challenge the status quo, and his own approach, has been a hallmark of Ben’s work, always wanting to expand his perceptions of possibility.

The judges also recognised Ben’s stature within the industry, and the key roles he plays with external organisations to lift the profile of digital innovation within Sydney

Much of Ben’s development as a professional has come through a practical approach to innovation on real-world projects. He is considered a technical innovator who is able to see how technology could benefit projects and then lead clients and technical teams through this journey.

Understanding that to be able to genuinely innovate he could not do it alone, Ben has always surrounded himself with complimentary skillsets and collaboration partners both in and outside of Arup.

38 Consulting Matters

and Australia. Ben is heavily involved with not for profit advocacy group the Committee for Sydney, serving on their Future Leaders, Planning and Transport taskforces and having represented them internationally on matters of urban policy.

In 2016 Ben was also recognised as one of Australia’s 50 most innovative engineers by Engineers Australia

Consult Australia President Kiri Parr, Ben CooperWoolley and Lisa Collins from Cbus

Through guest tenures and as an industry partner, Ben has been committed to supporting the next generation of engineers and designers. He has lectured at both University of NSW and University of Technology Sydney and undertaken collaborative research projects with students through Arup’s internal venture arm, Arup Invest.

Aside from focusing on his efforts to enhance the capabilities and perceptions of those in the industry, Ben is also involved in the wider community. He is an active member of his local community in Sydney’s Inner West, where he plays and coaches rugby union as well.

Judges’ Comments: Ben is to be congratulated for winning this award. He is at the cutting edge of innovation and has impressive credentials, leading digital strategy and giving back by mentoring university graduates who will be the next generation of digital innovation.

Ben’s passion for this industry is clear to see and his ability to adapt and innovate opens the industry up to new pathways and projects. Ben is a worthy winner of this year’s Future leader award.

The judges would like to acknowledge the high standards of finalists in what was a very strong field this year. The judges continue to be extremely enthusiastic that the industry is in strong hands with such a dynamic and diverse wide range of skills involved.

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Consulting Matters 39

HIGHLY COMMENDED

PROJECT TEAM COLLABORATION

PROJECT TEAM COLLABORATION

Project: Barangaroo South Firm: Arup

Project: ANZAC Centenary Memorial Walk Firm: GHD [with Grieve Gillett Andersen & Tract]

TECHNOLOGICAL INNOVATION

TECHNOLOGICAL INNOVATION

Project: Auckland Airport Masterplanning Dashboard Firm: Arup

Project: NovoRail Strathfield to Hornsby 2kV-11kV Feeder Upgrade - Stage 1 Firm: Aurecon

DESIGN INNOVATION Project: Wynyard Walk Firm: Taylor Thomson Whitting [with Pells Sullivan Meynink]

40 Consulting Matters

HIGHLY COMMENDED

CLIENT SERVICE EXCELLENCE Project: Yarra Valley Water Design Partnership Firm: Jacobs

CHAMPIONS OF CHANGE - FEMALE LEADERSHIP

CHAMPIONS OF CHANGE - FEMALE LEADERSHIP

Rowenna Walker Firm: Aurecon

Nina Kilpinen Firm: Seed Engineering

FUTURE LEADER

FUTURE LEADER

Jane Moran Firm: Aurecon

Jo O'Brien Firm: Tonkin Consulting

Consulting Matters 41

42 Consulting Matters

Consulting Matters 43

44

Consulting Matters

Want to talk insurance with someone who knows your industry?

Working you way through your businesses insurance requirements, particularly when it comes to professional indemnity, can be like navigating your way through a forest.

That's why, way back in 2009, Consult Australia created the PI Pathway and partnered with brokers that we were confident not only knew our industry, but would also provide our members with the level of service that we would be happy to endorse.

Bovill Risk IC and Planned Insurance have been partners on the pathway since its inception, and nine years later they are continuing to help our members find their way through the insurance forest for not just PI insurance but across all their business insurance needs.

To make sure you have the best available insurance for your business or project contact our PI Pathway Partners now.

Protecting Professionals

Bovill Risk & Insurance Consultants www.bric.com.au

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Darren Pavic, Broking Manager PO BOX 1020 Richmond North Victoria 3121 1800 077 933 bw@bric.com.au

Simon Gray, State Manager PO Box 1983, North Sydney New South Wales, 2059 1800 077 933 sydney@plannedcover.com.au

Photo courtesy of Seb Zurcher

46

Consulting Matters Protecting your business

Grenfell Tower Fire Prompts Insurers to Exclude Cover The Grenfell tower fire has put insurers worldwide on notice of the risks associated with combustible cladding. This has led to some professional indemnity insurers imposing onerous exclusions in relation to non-compliant cladding or non-compliant building materials across all Construction Professional’s policies. Others are taking a case by case approach depending upon the perceived exposure.

These types of exclusions are onerous by their very nature however the wording of the clauses vary significantly across insurers and their implications may extend further than they first appear. Some clauses exclude claims arising out of “non-compliant” aluminium composite cladding whereas others exclude “non-compliant” and “non-conforming” cladding or building materials generally. Some exclusions are broadly worded, removing all cover when a claim arises from the existence of non-compliant products irrespective of whether the insured firm or practitioner caused or contributed to the issue.

Insurers are also drafting their own definitions of “non-compliant” or “non-conforming” with these definitions being drafted in a very broad fashion thereby expanding the scope of the exclusion.

The implications of such clauses for practitioners are significant: • A policy with such a clause for any building professional is not fit for purpose because it fails to provide an appropriate scope of cover and exposes your assets to litigation; • Such policies may not satisfy statutory obligations to maintain professional indemnity insurance; • Professional indemnity insurance is a “claims made” policy that covers you retrospectively, this means that any cover restrictions in your current policy apply to claims arising out of past work thereby removing the protection you have enjoyed up until now.

Policies without such clauses are available therefore irrespective of whether you are an engineer, architect, building surveyor or other construction professional, you should not accept a policy with this type of clause. For new and existing clients we continue to successfully source policies either with the existing insurer or a new insurer, without these exclusions. To date, where insurers have imposed such exclusions we have either negotiated removal of the relevant clause or placed our client’s policy elsewhere.

We are concerned that there may be a significant number of consulting firms who are not aware that their professional indemnity insurance policy contains such a clause. Insurers advise us that they continue to issue policies for a range of building professionals and design and construct builders with such clauses; this is not a big surprise to us because this is a specialist area and there are few insurance brokers with the necessary knowledge and experience to manage these issues appropriately.

We will continue to reject those insurers promoting any policy with such clauses unless no alternatives exist for the reasons outlined above.

In Victoria the legislative requirements are quite specific on the scope of professional indemnity insurance cover that Building Practitioners must maintain. A policy with such a clause will not satisfy clause 4.2(3) of the relevant Ministerial Order:

4.2 The policy: (3) must not exclude liability for loss or damage arising out of or concerning building work as defined in the Building act 1993 in the State of Victoria.

NSW regulations for accredited certifiers are less explicit on the scope of cover required and exclusions permitted however given the requirement for a certifier’s statutory liability to be covered it would be difficult to argue that a policy with a specific exclusion in relation to building elements such as cladding would comply.

An extract of the Building Professionals Regulation 2007 is: Division 2 Professional indemnity contracts 10 Required insurance: section 63 of the Act (1) For the purposes of section 63 (2) of the Act: (a) an insurance contract that an accredited certifier who is an individual is required to be indemnified by is a professional indemnity contract, and (b) the liability against which an accredited certifier is required to be indemnified by such a contract is the accredited certifier’s statutory liability for the whole of the period during which he or she has been an accredited certifier.

This is a rapidly evolving space and we are currently in negotiations with several insurers who have raised the prospect of imposing cladding exclusions, to date BRIC has been able to secure policies

Protecting your business Consulting Matters

without such clauses for new clients and renewals; where the insurer has refused to remove the clause we have placed the policy with an alternative insurer.

It is now, more than ever, critical that consulting firms and practitioners take steps to ensure they have appropriate professional indemnity insurance.

Make sure you: 1. U se a specialist professional indemnity broker; general insurance brokers may lack the understanding of your profession, legislative obligations, or market knowledge, to be able to arrange appropriate cover for you; 2. Ensure your broker provides a copy of the proposed policy wording and any endorsements or special conditions before you purchase or renew your policy; 3. R ead your policy wording and all terms and conditions/ endorsements/special conditions before you purchase/ renew your policy, if you are unsure send them to us for review; 4. I f there are any clauses that seem onerous, raise them with your broker, if clarification of the scope of cover is required ensure this is provided to you by your broker in writing; 5. If you are not satisfied with the advice provided or policy proposed by your broker seek a second opinion.

To the extent that any of the above content constitutes advice, it is general advice without reference to your needs or objectives and therefore cannot be relied upon.

Before acting on the above information you should obtain advice specific to your needs.

Darren Pavic Bovill Risk & Insurance Consultants Pty Ltd (BRIC)

SERVICE EXCELLENCE AND INNOVATION 2017: DRIVING BUSINESS VALUE NEW format and structure: Two day intensive program November 20-21, 2017 This two-day residential management course focuses on business excellence for technical professionals with key topics including: Service Excellence and Innovation 2017 addresses the core issue for engineers, architects and other technical professionals: how to create additional value for clients, and therefore drive the volume and price of professional services up for your firm/ department.

Darren Pavic is the Broking Manager of Bovill Risk & Insurance Consultants Pty Ltd (BRIC). BRIC are specialist professional indemnity Insurance Brokers and a Consult Australia PI Pathway member. You can contact Darren at darrenp@bric.com.au or phone 1800 077 933

Cost: $2,750 excluding GST The fee includes full residential costs, meals and comprehensive materials.

Registration: For more information and to register, contact Professor Daniel Samson on (03) 8344 5344 or d.samson@unimelb.edu.au

47

48

Consulting Matters Business essentials

External drainage solutions that protect from floods and storms According to the Melbourne Climate Change Adaptation Strategy, significant changes in water systems are expected to result from climate change. Section 6 outlines that "the potential for storm drain inundation and flash flooding will likely increase with more intense rainfall events accompanied by sea level rise."

Australians don’t take flooding or drought lightly, and with good reason. Not only does severe weather in Australia significantly impact upon our newsfeeds and TV bulletins, it can also impact on essential infrastructure like roads, rail, and communications, cause property damage and injury; and loss of productivity.

Exemplary of this was the damaging effects of floodwaters entering Brisbane’s CBD riverfront skyscrapers in 2011, where structural integrity was compromised and access cut off to offices, basements and power supplies. This event caused 23 tragic cases of drowning and 18,000 properties were damaged in metropolitan Brisbane. This is a prime example of how severe weather conditions can have a flow on effect, not just for businesses and transportation systems, but for public health and safety.

POOR WATER MANAGEMENT: RAMIFICATIONS Ponding or flooding is evidence of poor surface water management and/or

excessive water runoff. This affects urban areas where sufficient drainage products aren’t put in place. This can compromise the integrity of our infrastructure and is associated with severe health risks and infections; contaminated water with sewage and debris; seeping oils and pollutant soil damage; waterborne diseases, electrical risks, and disruption to the communication, transportation and health care industries.

Poor water management can damage buildings and their contents, disrupt transport systems, interrupt business operations and result in lawsuits associated with injuries to individuals and communities. It can even severely impact upon those not in the immediate vicinity; interruptions can affect the flow of interconnecting railways and roads, as well as economic productivity, capacity and function. In other words, a business might not suffer the brunt of the consequences, but access to essential goods and services may be compromised.

On a less devastating scale, we are increasingly witnessing the ramifications of climate change. In fact, the Australian Rainfall & Runoff is a published set of guidelines for designers and planners dealing with water management across a wide range of projects. To take into account more relevant data due to climate change and other new methods of analyses, in 2016, the guideline was updated for the first time in nearly 30 years.

In Australia, our cities’ are particularly sensitive to storm water control against the backdrop of rapid urbanisation and the desire to preserve essential infrastructure and heritage buildings. Upgrading our drainage infrastructure must be integral to all planning.

Intelligent drainage systems need to be integrated into urban designs to provide a

Business essentials Consulting Matters

49

robust defensive strategy to protect against water runoff.

The ACO solution: protecting people from water, and water from people ACO Polycrete is an Australian company that designs and manufactures drainage products to ensure the longevity, serviceability and safety of the built environment.

ACO is a world leader in trench drainage and provides project specific design services to designers in a number of areas including hydraulics. Known within the industry for its competency in technical support, the company has had an ongoing involvement with the University of NSW (UNSW) in research and testing, specifically in the area of grate hydraulics.

Trench drain systems are used for surface water management to keep pedestrian and vehicular pavements safe and serviceable.

KlassikDrain, SlabDrain and PowerDrain systems are all grated modular trench drainage systems belonging to the ACO Drain Range. All systems have built-in falls making them easy to integrate into any project.

Intake Calculation (GIC) programme to complement its other hydraulic software.

This programme is specifically built around the empirical results of its full scale grate testing, which allows ACO’s established Technical Services engineers to give accurate recommendations to engineers and architects with specific project requirements.

Properly located trench runs put grates in the direct path of surface water runoff but a grate has a finite capacity to capture flow (lateral inflow). Bypass occurs when this exceeds the grate’s hydraulic capacity.

The science of grate hydraulics is extremely difficult to model in fluid mechanics. This is because every unique situation is greatly influenced by subtle changes to either or both the grate and ground surface geometry.

This can result in a variation of flow scenarios at the grate inlets, laminar or non-laminar, viscous or non-viscous, and rotational or irrotational, to name a few. Fluid flow can get very complex when it becomes turbulent.

As it is impossible to employ a theoretical approach to this science to achieve meaningful results, ACO have opted for full scale experimental research. Three reports (February 1998, April 2004 and September 2016) prepared by the Water Research Laboratory (UNSW) focus on the capture rates for a number of ACO grates recorded at various water flows discharging down a ramp at a set of longitudinal angles and some cross falls. The research and testing phase also included the documentation of the behaviour of the fluid entering the grate and the mode of failure (at bypass), giving excellent feedback for further product development.

THE ACO DIFFERENCE With details on the surrounding catchment surface type and geometry (on-grade or sag); rainfall intensity and preferred grate type, ACO can recommend a grate to suit projects’

ACO’s Technical Services Department has many years’ experience advising on surface drainage. This free service is offered with no obligation and is supported with extensive high quality information, brochures and technical documentation. ACO is committed to, not only providing the best quality products, but also a technical support service that is second to none. This is part of ACOs unique and hands on value-add approach.

To learn more about or to request this service, contact ACO on 1300 765 226 or visit ACO’s technical pages To learn more about proper slip resistant grate specification, refer to www.heelsafe.com.au or call ACO on 1300 765 226. unique hydraulic requirements. The impact of debris and leaves as well as the catchment surface characteristics can also be taken into account.

Thanks to the partnership spanning almost two decades with the Water Research Laboratory, UNSW and through the relationship with the universities key researcher, Brett Miller - Principle Engineer, ACO can confidently assert that grate capture is no longer just an art form – it is science working at its finest.

ACO also commissioned the Water Research Laboratory to develop an in-house Grate

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Consulting Matters Corporate social responsibility

RedR Report: Robert Crigan REDR AUSTRALIA IS DEPLOYING HUMANITARIAN ENGINEER ROBERT CRIGAN TO BANGLADESH WHERE MORE THAN 400,000 REFUGEES HAVE ARRIVED AFTER FLEEING VIOLENCE IN MYAMAR. THE CIVIL ENGINEER, FROM CASTLEMAINE IN VICTORIA, WILL BE TASKED WITH FINDING AN APPROPRIATE SITE TO BUILD WHAT COULD BECOME ONE OF THE WORLD’S LARGEST REFUGEE CAMPS. HERE, ROBERT SHARES SOME OF THIS THOUGHTS ON THE CHALLENGES OF PROVIDING SHELTER FOR SUCH A LARGE NUMBER OF VULNERABLE PEOPLE.

In the space of a single month the movement of hundreds of thousands of Rohingya from Myanmar into Bangladesh brings problems few laypeople can imagine.

RedR Australia sent me to Jordan to work with the United Nations High Commissioner for Refugees (UNHCR) at the onset of the Syrian refugee crisis and for me the problems were very real. As site planner, I planned and oversaw construction of camps in the region, including Za’atri refugee camp in the north of Jordan on the border with Syria.

From an empty desert site, it grew in a few months to become Jordan’s third largest city with 150,000 inhabitants. Problems were manifold. The Myanmar situation is likely to be similarly problematic. Cox’s Bazar is the nearest city to the Rohingya refugee influx but with a population of 50,000, it clearly lacks resources to cope with 400,000 refugees. The resulting city would rank in size in the top ten of Australia’s cities, on par with Canberra.

At Za’atri, an initial and ongoing problem stemmed from property rights and limited access to the camp, as there was only one single lane road to the camp for all access needs. Daily deliveries of food and non- food items to the camp shared this road with garbage trucks and the refugee pedestrian influx. For water, a bore was being drilled but the water table lay at a depth of 500m and was taking time. In the interim, trucks used this single lane road to deliver 1,200 tonnes (1.2 megalitres) of potable water and to remove 800 tonnes of waste water and sewage daily. For water alone there were four hundred truck movements daily through the single gate staffed by overzealous security. Every four minutes, a truck was stopped and checked, papers scrutinised and driver questioned. Then there were trucks for food, NFIs, garbage, building materials and more.

In humanitarian emergencies, shelter can be provided in various forms. Refugees can be housed with host families, they can be housed in public buildings or in spontaneous settlements or squats. The sheer number of Rohingya refugees precludes any of these solutions, necessitating the construction of tent camps. Design of every refugee camp begins with the land available. Sometimes the host government offers a choice,

sometimes not. Building a single camp for 400,000 refugees is impractical. A city of that size takes decades to develop and can’t be fast tracked without fatal compromises to liveability.

A manageable limit to the size of a camp is 20,000 inhabitants. For the Rohingya this means 20 tent cities, each a kilometre square. In order to prevent them merging, they each need to be a kilometre from the neighbouring city. These 20 cities would need more than 30 square kilometres of land. There are few populated places where such an area is not already being used so the designer must allocate adequate time for negotiating with the host government, local authorities and land owners over rights to use land.

For such a cluster of cities, roads are of prime importance. No contractor can build a hundred kilometres of all-weather roads in a few weeks so several local contractors will be needed, requiring technical people for coordination of and overseeing road construction. Redundancy in roads is essential. Blockage due to flooding or vehicle breakdown will lead to unacceptable interruption of food and water supplies and Bangladesh is prone to devastating floods. A third of the country is currently under water after monsoon flooding.

The minimum water requirement for this number of refugees is four million litres per day, or 4,000 tonnes, of which three quarters must be potable. Until piping, pumps and holding tanks can be built, 200 water trucks will bring this in every day. A similar number of waste trucks will remove grey water and sewage. Basic sanitation needs can be met with latrines though care must be taken to ensure that access for the vulnerable such as the disabled and the ill is not compromised.

For the Rohingya influx, 20,000 latrines are needed. To be acceptable and durable they must be well constructed, requiring a large number of skilled supervisors.

In refugee situations, the collection of food and water often falls to women and children. Care is needed to ensure they are not exposed to undue risk. External lighting is required, necessitating a reliable power supply with a safe and durable reticulation system. Sufficient water points must be provided to obviate long walks by these vulnerable people.

An essential part of any camp is the provision of health services. A hospital or clinic is needed within walking distance of every occupant, especially important for vulnerable refugees such as the injured, the ill and mothers of infant children. Hospitals need reliable round-the-clock power supply with back up.

Corporate social responsibility Consulting Matters

Finally, every humanitarian agency functions only at the invitation of the host government and an implicit part of the agreement is that they will provide expertise of a high technical and ethical standard. In Jordan for the construction of Za’atri Camp, the Jordanian Government was totally committed to working with the United Nations.

Here, I’ve touched on a few of the challenges that must be addressed. There are many others, including how to build cemeteries, centres for worship and phone recharging points for contact with family.

Robert Crigan RedR The views and opinions expressed in this article are those of the author and do not necessarily reflect the views or position of RedR Australia or the United Nations High Commissioner for Refugees.

If you would like to help RedR Australia send more experts like Robert Crigan to support the refugees, visit their website at www.red.org.au

Myanmar Crisis Appeal To find out more visit www.redr.org.au or click the 'Donate Now' button below.

Donate now https://www.redr.org.au/donate/myanmar-appeal/

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