Disruption Diversity & Devolution
Annual Conference & Exhibition Nottingham Trent University 30 March - 1 April 2015
CONTENTS Page 1
Welcome from the Chair Page 2/3
Programme and Venue Guide Page 4
Conference Fringe and Exhibition Page 5
Monday 30 March Pre-Conference Sessions Opening Plenary Exhibitor Hotspots Page 6/7
Plenary Debate Page 7
Annual General Meeting Monday Night Quiz and Dinner Page 8/9
Tuesday 31 March Working Session 1 Page 10-12
Keynote Presentations Page 14/15
Working Session 2 Page 15/16
Working Session 3 Page 16
Gala Dinner and Annual Awards Page 19
Wednesday 1 April Middle Plenary Page 20/21
Working Session 4 Page 23
Closing Plenary
We would like to thank our Conference sponsors:
Gala Dinner and Annual Awards and Conference Survey
Page 24/25
Keynote Presentations
Images of Nottingham by andywallisphotography.co.uk Conference Photography
Page 26/27
Exhibitor Information Page 28/29
Nottingham City Centre Map General Information
Handbook design and layout by coppermedia.co.uk
Postgraduate Certificate graduation gowns
Nottingham Visitor Guide Experience Nottinghamshire
WELCOME FROM THE CHAIR Welcome to the 2015 Annual Conference and Exhibition. We are delighted to be back in Nottingham for this year’s conference. We are especially grateful to Nottingham Trent University, our new validating partner for our Postgraduate Programme, for hosting us. The theme of this year’s conference is Disruption, Diversity and Devolution reflecting the changing nature of the sector and how the disruptive effects of economic and technological change, the diversifying market and internationalisation of higher education impact us all. The Annual Conference provides an unprecedented chance to hear from a range of high profile and influential speakers allowing you to experience the true diversity of the higher education sector. The working sessions will provide space for you to reflect on your own professional practice and to develop your knowledge and understanding. The role of the AUA is to not only present you with a broad outlook but to give you a sense of professional identity and community and to help shape your future career decisions and professional development. Your involvement as active members of the AUA allows the organisation to continue to evolve into an authoritative voice and partner of choice for the higher education sector. I hope the Conference presents you with an invaluable opportunity to forge new friendships and to gain greater understanding and awareness of topical sector issues. I wish you all an invigorating and enjoyable experience, which makes you want to come back year on year. Best Wishes, Tessa Tessa Harrison FAUA, AUA Chair and Director of Students and Education, Kings College, London
Sky Mirror, Nottingham
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PROGRAMME MONDAY 30 MARCH/ 10:00-12:00
Pre-conference sessions
13:00-14:30
Opening plenary
14:30-15:15
Refreshments and ask about AGM
15:15-16:30
Plenary Debate and Exhibitor Hotspots
16:45 -17:45
Annual General Meeting
18:30 -23:00
Monday Night Quiz and Dinner
Various locations at Nottingham Conference Centre - see page 5 Albert Hall Albert Hall Albert Hall Albert Hall Central Gallery, Nottingham Conference Centre
TUESDAY 31 MARCH/ 09:00-10:30
Working session 1
10:30 -11:15
Refreshments
11:15 -12:30
Keynote presentations
12:30 -13:30
Lunch
13:30 -15:00
Working session 2
15:00 -15:45
Refreshments
15:45 –17:15
Working session 3
19:15 -20:00
Drinks reception
20:00 -23:30
Gala dinner and entertainment
Various - see pages 8 & 9 Newton Forum, Level 0 Various - see pages 10 - 12 Newton Forum, Level 0 Various - see pages 14 & 15 Newton Forum, Level 0 Various - see pages 15 & 16 The Nottingham Belfry Hotel The Nottingham Belfry Hotel
WEDNESDAY 1 APRIL/
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09:30 -10:30
Middle plenary
10:30 -11:00
Refreshments
11:00 -12:15
Working session 4
12:30 -13:30
Closing plenary
13:30 -14:15
Lunch
14:15 -15:30
Keynote presentations
LT2 & LT4 Newton Forum, Level 0 Various - see pages 20 & 21 LT2 & LT4 Newton Forum, Level 0 Various see pages 24 & 25
VENUE GUIDE Level 1
Goldsmith Street Entrance
The Old Chemistry Theatre
Central Gallery
Central Court
Newton Forum
Lecture Theatre 2
Booth Room
Green Room
Main Entrance on Burton Street
Level 2
Working sessions in rooms: N21 - 28 are on Level 2
Bowden Room
Green Room
Kilpin Room
Potter Room
Level 3
Adams Room
Hooley Room
Green Room
Knight Room
Fothergill Room
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CONFERENCE FRINGE MEET YOUR NETWORKS
EXHIBITION
Newton Forum, Level 0, Network Hub
NEWTON FORUM, LEVEL 0
This is your opportunity to meet the AUA networks, find out about their work and learn how you can get involved in their activities. The coordinators from both the geographic networks and the themed networks will be available for you to discuss their network areas. The geographic networks allow you to meet colleagues on a local level and the themed networks allow you to discuss specific areas of higher education administration with colleagues working in the same or similar departments.
Explore new concepts, systems and ideas in the Exhibition in the Newton Forum, Level 0. The exhibition is an opportunity to enhance your sector knowledge and understanding by introducing you to products and services offered by sector bodies and suppliers. See the 2015 Exhibitor Information on pages 26 & 27
Tuesday 31 March / 10:30 -11:15
South Wales and South West Region Angela Pater
SPA – AUA Applicant Experience Network Janet Graham
Yorkshire and North East Sam Bayley
International Network Andrea Williams
Quality Emma Price
London and South East Mark Crittenden Tuesday 31 March / 15:00 -15:45
Private Providers Clare Beckett
Partnerships Anne Craven
Scotland Wendy Cairney
Equality and Diversity Gillian Hamnett
Organisational Development Rachel Birds and Melissa Bradley
Midlands Nick Allen and Sandra Mienczakowski
Finance Michael Murray
Departmental Administrators Kate Allen
Manny Associates International …Go with the best… Manny Associates International, a Nottingham (UK) based organization with overseas offices in Nigeria, has been facilitating foreign conferences for professional groups and individuals that want to attend conferences from Nigeria and around the world since 2008. We’re a talented team of professionals that have developed a wealth of experience over the years, growing with our clients and honing our skills in facilitating conferences for our international delegates. We are proud to be trusted by our clients, many of whom have been using our services for years and many of them have become good friends. In all our major events we always arrange for a post conference tour to one of the UK Universities after the Conference where our delegates spend a whole day for lecturing and sightseeing. Lastly, we keep our delegates fully relaxed with Nigeria dishes while with us! Why not visit our website and find out more about what we offer. www.mannyassociates.com Offices: Nottingham (UK) & Nigeria
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MONDAY / 10:00 -12:00
PRE-CONFERENCE SESSIONS 001/
International Delegates welcome and orientation Room/Hooley
002/
003/
Network Coordinators’ and Advocates development session
Kathy Fowler, Deputy Executive Director, Aberdeen Institute of Energy and AUA Trustee, Hayley Simpson, Regional Officer for Central and South Asia, Royal Holloway, University of London and AUA Trustee and Andrea Williams, Project Manager, Birkbeck, University of London, International Coordinator
Room/Adams
Matthew Andrews, Academic Registrar and Director of ASA, Oxford Brookes University and AUA Vice-Chair and Amy Wright, Project Officer (Membership and Networks), AUA
PgCert participants development and networking session
Sam Bayley, Timetabling Manager, University of York and AUA Trustee and Jane Reid, Project Officer (Professional Development), AUA
Room/Bowden 004/
Refreshing your approach to career planning Room/Knight
005/
Strategic Forum
006/
Newcomers welcome and orientation
Room/Fothergill
Room/N21
John Ryan MBE, University Secretary and Clerk to the Board of Governors, University of Worcester, AUA Trustee and Amanda Shilton Godwin, Executive Officer (Professional Development), AUA Nicola Owen, Chief Administrative Officer, Lancaster University and AUA Trustee and Nigel Phillips, Director of Planning and Information and AUA Trustee Tessa Harrison, Director of Students and Education, Kings College London and AUA Chair and Melissa Bradley, Faculty Administration Manager, University of Kent and AUA Trustee
MONDAY / 13:00 -14:30
OPENING PLENARY Albert Hall
Laurie Taylor, Sociologist, Academic, Broadcaster and Writer Laurie Taylor is Emeritus Professor of Sociology at the University of York and a Fellow of Birkbeck College, University of London. He holds ten honorary doctorates from UK universities and is a Fellow of the Academy of Social Sciences. His social science programme, Thinking Allowed, can be heard every week on BBC R4, and his weekly satirical column The Poppletonian (now in its 21st year) appears every week in the Times Higher Education. His latest book is called In Confidence: Talking Frankly about Fame.
EXHIBITOR HOTSPOTS Albert Hall
Hear directly from our exhibitors and learn about their products and services in a two minute pitch, immediately prior to the Plenary Debate. Exhibitors: Hague Print, Marston Robing, SEAtS Software, Telepen, HE. Policy and markets in higher education
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This year’s plenary debate will address the topic: This House believes that little progress will be made on the diversity of senior leadership in HE without the introduction of quotas and/or targets.
MONDAY / 15:15-16:30
PLENARY DEBATE Albert Hall
FOR John Gill, Editor, Times Higher Education Magazine
John Gill is editor of Times Higher Education magazine, where he has worked since 2007. He was news editor for four years, overseeing THE’s coverage of the Browne review and subsequent higher education reforms, and has been editor since 2012.
Professor Simonetta Manfredi, Director, Centre for Diversity Policy Research, Oxford Brookes University
Chaired by: Professor Ruth Farwell CBE
Simonetta Manfredi is Professor of Equality and Diversity Management and Director of the Centre for Diversity Policy Research and Practice at Oxford Brookes University. Her research interests include gender and careers, worklife balance, age equality with a focus on the Higher Education sector. She has published widely and led several projects on these topics funded by organisations including the European Commission, the former Department of Trade and Industry, the Leadership Foundation for Higher Education, the Higher Education Funding Council for England and Equality Challenge Unit. Simonetta’s book on Managing Equality and Diversity (coauthored with Dr Kumra), published by Oxford University Press, received the Charted Management Institute Management Book of the Year Award 2013 (under the management and leadership category). In 2011 she received the outstanding paper award by the Emerald Publisher for her article (co-authored with Professor Liz Doherty) on Improving Women’s Representation in Senior Positions in Universities. Her impact case study on Development of Policy and Practice in the Field of Equality in the Workplace was one of three cases rated at 100% 3*/4* in the submission of Oxford Brookes Business Faculty to the Business and Management unit of assessment in REF 2014.
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MONDAY / 16:45-17:45
AGAINST:
ANNUAL GENERAL MEETING Albert Hall
Smita Jamdar, Partner and Head of Education, SGH Martineau LLP
Smita Jamdar heads the firm’s specialist Education Team and is lead partner for all of SGH Martineau’s university and college clients. Identified as a leader in her field in both Legal 500 and Chambers & Partners, clients describe her as “a calm and reassuring presence... going above and beyond simply providing a service: she is genuinely interested in and cares about the organisation.” Her experience includes advising on student affairs, equality and diversity, regulatory and statutory compliance and constitutional change and governance reform. Smita is a regular speaker at sector conferences and an enthusiastic contributor to sector debate through the firm’s education blog, Going Further & Higher (http://blog.sghmartineau.com/) and her twitter feed, @smitajamdar. Dr Paul Greatrix, Registrar, University of Nottingham
Dr Paul Greatrix is Registrar at the University of Nottingham, a post he was appointed to in January 2007. Prior to this he was Deputy Registrar at the University of Warwick. Earlier positions at Warwick included Director of Student and Ancillary Services, Acting Registrar, Interim Director of the National Academy for Gifted and Talented Youth and Senior Assistant Registrar with responsibility for quality issues. Before joining Warwick in 1998 he was at the University of East Anglia for six years, where he also worked on quality matters, and Staffordshire University. As Registrar he is responsible to the Vice-Chancellor for the academic administration of the University. As well as being Secretary to the statutory bodies of the University and a member of Executive Board, the Registrar manages the provision of a broad range of professional services for prospective students, current students and staff. Paul read English Language at the University of Edinburgh, and holds a PhD from the School of Education at the University of East Anglia.
As a member of AUA, your view of the current and future direction and strategy of the Association counts. The AGM is your opportunity to influence the decision making and to understand more about the Association. The AGM is open to all members whether you are new or a longstanding member. It’s a real chance to have your say and help shape AUA into an authoritative voice and partner of choice in the HE sector. You can find out more about the AGM, in an ‘Ask about the AGM’ session in the Albert Hall (14:30 - 15:15). MONDAY / 18:30-23:00
MONDAY NIGHT QUIZ & DINNER Central Gallery, Nottingham Conference Centre
Pit your wits against your colleagues from other institutions and let your competitiveness shine in the AUA Annual Conference Quiz. Group up with other delegates and for conference newcomers, the quiz is a fantastic icebreaker.
Quiz Night 2014, Manchester
A bar will be open during the Monday night quiz and dinner. Registration from 18:30, dinner from 19:00.
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TUESDAY / 09:00 -10:30
WORKING SESSION ONE 100/
The idea of the university
101/
Creating marks: Degree classifications and the introduction of the GPA
Mike Ratcliffe, Research student, Institute of Education
Room/LT4
Matthew Andrews, Academic Registrar and Director of ASA, Oxford Brookes University and AUA Trustee
Room/LT5 102/
We’ve only just started Room/Kilpin
Sheila Hind, Faculty Operating Officer, University of Wolverhampton and Lesley Carder, Faculty Operating Officer, University of Wolverhampton
104/
Managing an international branch campus
Nigel Healey, Pro-Vice-Chancellor (International), Nottingham Trent University
Room/N24 105/
106/
Restructuring: Cycles or paroxysms? Room/Adams
Christopher Sarchet, Director of the Strategic Programme Office, London Metropolitan University, Kathryn Fowler, Deputy Executive Director, University of Aberdeen, Aberdeen Institute of Energy and John Baker, Corporate and Business Planning Manager, LSBU
Care and complexity: supporting and responding to students
Gavin Barber, Head of Student Central, Oxford Brookes University and Marion Casey, Head of Wellbeing, Oxford Brookes University
Room/Knight 107/
It’s complicated: problematic workplace relationships
Sandra Henry, School Manager, University of Sheffield
Room/Bowden 108/
Writing for publications
109/
The student experience: Diversity and community cohesion Room/N21
110/
David Law, Principal Editor, Perspectives: Policy and Practice in HE
Room/Fothergill
Tricks of the Trade - becoming a confident conference presenter
Rachel Van Krimpen, Off Campus Affairs Assistant, University of Nottingham Kenton Lewis MBE, Principal Consultant, Kenton Lewis Associates and AUA Trustee
Room/N22 111/
Helping bright ideas shine
112/
Fit to study?
113/
International partnerships: Reflection of five years of expansion
Room/N26A
Room/N23A
Room/N27A 114/
Friend or Foe: Complementary agendas between academics and professional administrators in an era of rapid change Room/Hooley
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John Hamilton, Managing Director, Tribal GWT and Kathy Ashton, Tribal GWT Jean Grier, Investigations Manager and Research and Projects Officer for the Vice Principals, University of Edinburgh Jayne Langlands, Learning and Teaching Manager, University of Salford and Richard Clemens, Assistant Secretary, Governance Services Unit, University of Salford Stephen Gray, Centre Manager, ARC Centre of Excellence for Climate System Science, University of New South Wales
115/
The Importance of Technology in Pragmatic Governance Room/N25
Dr Lena Stranks, Head of Implementations and Governance, Astech Consultants Ltd Astech delivers a unique hybrid of services and solutions that help clients realise the true value of their business technology. We specialise in IBM and Microsoft technologies to deliver software development, systems integration, application modernisation and professional services.
I wouldn’t say I was the best manager in the business, but I was in the top one. Brian Clough
The Brian Clough statue, Nottingham city centre
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TUESDAY / 11:15 -12:30
KEYNOTE PRESENTATIONS Global Sectorial Change: Disruptive or Business as Usual? Jon Baldwin, Managing Director, Market Development, Tribal Group Room / LT4
Jon will reflect on his experience across sectors and geographies and offer observations on the global challenges facing the tertiary sector and, more importantly, potential solutions to those challenges. In the race for global competitive advantage, the very nature of the university is being reconsidered and possibly redefined; public/private, autonomous/ accountable? Questions that get at the heart of what we are and what we do. The session will consider all of this in the context of university leadership, management and administration where the disruptive nature of change is keenly felt. Jon Baldwin has been Registrar/Secretary in three UK universities and a DVC in Australia. He is currently Managing Director, Market Development with the Tribal Group, a global role which has taken him back to Australia, New Zealand, South Africa, Canada and the US. Jon will reflect on his experience across geographies and sectors and offer observations on the global challenges facing the tertiary sector and, more importantly, potential solutions to those challenges. Jon became Managing Director, Market Development at Tribal Group plc in May 2014 and is a member of the Executive Board. Working closely with the Sales and Marketing teams Jon is responsible for the range of activities that underpin Tribal’s development activity in mature and emerging markets. Jon joined Tribal after an extensive career in Tertiary education.
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From January 2012 until April 2014, Jon was Deputy Vice Chancellor (Professional Services) at Murdoch University in Perth where he led the University’s professional and administrative services on behalf of the Vice-Chancellor. Prior to his appointment at Murdoch, Jon spent almost eight years as Registrar at the University of Warwick. He was Secretary and Registrar at UMIST from 2000 to 2004 and Registrar at the University of Wolverhampton from 1995 to 2000. He has also held management, teaching and administration posts at Queen Margaret College, Edinburgh and Lancashire Polytechnic, as well as teaching at the Open University and in Further Education and publishing papers and articles on a wide range of education-related topics. In the UK Jon is past President of the Institute of Chartered Secretaries and Administrators (ICSA), an Associate of the National Health Institute for Innovation & Improvement, a member of the Executive Committee of the Association of Heads of University Administration (AHUA), a former member of the Executive Committee of the Association of University Administrators (AUA), and has previously been a School and Further Education College Governor. He is a regular conference speaker and contributor to national and international debates.
The Greater Manchester City Deal Councillor Sue Murphy, Deputy Leader Manchester City Council Room / Kilpin
New powers devolving to Greater Manchester are set to drive regional economic growth. Central government is handing over unprecedented levels of control over infrastructure investment, business investment; local skills and workforce development; carbon-reduction measures, housing strategy and transport, to the Greater Manchester Combined Authority. What opportunities will this open up to the North West, and what will be the impact of this devolution of power? What will be the opportunities for Greater Manchester’s five universities and FE colleges and what will be the benefits? Sue Murphy was elected as a Labour and Co-operative party member of Manchester City Council in 1995, representing Brooklands Ward in Wythenshawe.
She has been Deputy Leader since May 2010, and has responsibility for Employment and Skills, Social Inclusion, Equality including Valuing Older People, relationships with the Voluntary Sector, International links and support on Economic Development. Sue is a member of Manchester’s Digital Strategy Group, and is Chair of the Digital Skills Committee. She has previously been portfolio holder for Finance and Human Resources, Employment and Skills and Traded Services. Sue is also Chair of the Board of Governors of the Manchester College, the largest General Further Education College in Europe. She is also Chair of trustees of Manchester Action on Street Health (a local charity), and a governor of Sandilands Primary School. Her previous jobs include working for a newspaper, and working for a member of the European Parliament.
The Future of Data and Information in Higher Education Andy Youell, Director, Higher Education Data & Improvement Programme (HEDIIP) Room / LT2
In the 2011 White Paper the government laid down the challenge to redesign the information landscape in order to eliminate duplication and improve the quality, timeliness and accessibility of information about HE. In 2013 HEDIIP was established to carry this task forward and build on the research that has been undertaken in this area since 2011. In addition to a number of technical projects (like the ULN for HE and the replacement for the JACS subject coding system) HEDIIP has been working to build consensus around a future vision for the landscape that will deliver the changes we all so desperately need. In this session HEDIIP Director Andy Youell will set out the emerging vision and share some thoughts on the journey ahead. Andy has spent 25 years working with data and information and with the systems and people that process it. Four years in the aviation industry was
followed by five years with the PCFC and HEFCE where he ran data collections and liaised with the newly-formed HESA. In 1996 he joined HESA in a role focussed on improving the standard, and the broader understanding, of data quality. Andy became Director of Quality and Development in 1998 and assumed responsibility for the development of HESA systems (including the core data collection system and the HEIDI analysis system) and for quality issues throughout HESA via the ISO9001 standard. In 2013, Andy was appointed Director of the Higher Education Data & Information Improvement Programme (HEDIIP) which has been created to reduce the burden and increase the value and accessibility of data and information about HE. Andy has advised governments in Bulgaria, Saudi Arabia and Oman on data processing and quality issues and he has worked on a UN project that developed simple statistical reporting for universities across the Middle East.
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Disruption, Diversity and Devolution – The Leadership Challenges Alison Johns, Chief Executive, Leadership Foundation for Higher Education Room / LT5
This session will reflect on contemporary leadership challenges and will explore “what works” within the realms of leadership, governance and management in higher education today. What will be the responses, approaches and attitudes needed for an even more unpredictable future? It will draw on her personal career experience in the field of leadership, governance and management in higher education and on the knowledge, research and good practice identified by the Leadership Foundation. Alison will work with the audience to draw out conclusions, insights and ideas for action for ways of leading successfully in turbulent, diverse and interesting times. Come prepared to participate. Alison is Chief Executive of the Leadership Foundation for Higher Education which provides high quality higher education leadership development programmes for universities and higher education colleges in and for higher education wherever it exists. The Leadership Foundation also offers consultancy and tailored in-house development programmes providing expert advice and support - meeting the needs of individuals, teams, the executive, and the whole institution. Alison has worked in higher education for over 20 years and she has held a number of senior positions. Prior to her current role she was head of Policy for Leadership, Governance and Management (LGM) and also had responsibility for the internal HR and organisational development function at the Higher Education Funding Council for England (Hefce). As head of LGM Alison had a wide range of specific policy responsibilities including governance development, efficiencies and procurement, the funding and relationship management with the Leadership Foundation and Equality Challenge Unit, the HE workforce, estates and infrastructure, equality and diversity, sustainable development and through investment initiatives like the LGM Fund, support of the p12/
enhancement of all aspects of LGM capacity and capability in the sector. Alison is the immediate past president of the Association of University Administrators (AUA) and is the UK representative on the Association of Commonwealth Universities HRM Network. She advised the Australian government on the establishment of the Office for Learning and Teaching to enhance teaching quality across the Australian HE sector and speaks regularly, both nationally and internationally on all aspects of university LGM at national and international.
THE BURGON SOCIETY -for the study of academical dressRegistered charity in England and Wales no. 1137522
Ever wondered about the robes your graduates wear? How the Burgon Society can help. Our members:
study the history and use of academic dress research individual universities’ robes design and revise schemes of academic dress answer the public’s questions about academic dress and ceremonies
Our publications include:
a peer-reviewed journal
a comprehensive catalogue of current academic dress in Great Britain and Ireland Our archive includes a wide range of:
historic and current academic dress written and pictorial reference material
Our website carries more information and links to extensive resources
www.burgon.org.uk
You can find inspiration in everything. And if you can’t look again. Sir Paul Smith
The Wheel of Nottingham
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TUESDAY / 13:30 -15:00
WORKING SESSION TWO 200/
Seizing the leadership opportunities of the new HE context
Zara Whysall, Senior Lecturer, Nottingham Trent University and Anne-Marie McTavish, Principal Lecturer, Birmingham City University
Room/LT4 201/
Learn to juggle
202/
Private providers: Ally or enemy?
203/
The emerging role of graduate trainees in HE
Room/N22
Room/Kilpin
Room/N25 204/
University trends: Campus design
205/
Global nomads: Making an international career move
Room/N24
Kenton Lewis MBE, Principal Consultant, Kenton Lewis Associates and AUA Trustee
Tee Holden, Campus Manager, SAE Institute and Clare Beckett, Head of Recruitment and Admission, SAE Institute Sandra Mienczakowski, Deputy Director: Academic Administration, University of Nottingham and Charlotte Owen, Graduate Trainee, University of Nottingham Jonathan Coulson, Director, Turnberry Consulting Ltd and Chris Pattison, Head of Planning, Turnberry Consulting Ltd Kelly Nelson, Academic Administrator, UCL Qatar
Room/N28 206/
Divine, develop and deliver to the diverse
David Melkevik, Assistant Lean Facilitator, Cardiff University
Room/LT5 207/
Diverse perspectives in the student journey Room/Knight
208/
Here be dragons? Being a university in post-devolution Wales Room/Fothergill
209/
How do we understand the diverse needs of our customers and respond effectively Room/Adams
210/
211/
The impact of internationalisation challenges and opportunities
Claire Povah, Head of Strategic Development (Student Based Services), Lancaster University and Jess Walmsley, Base Manager, Lancaster University Heather Moyes, Business Manager: Student Experience & Academic Standards, Cardiff University and Patrizia Donovan, Business Manager: Research, Innovation and Engagement, Cardiff University Clare Wiggins, Performance, Review and Improvement Manager, Leeds Beckett University and Devyani Lamba Robinson, Performance, Review and Improvement Officer, Leeds Beckett University
Room/Bowden
Andrea Williams, Project Manager, Birkbeck, University of London and Ellen Caddick, Programme Coordinator Law, The Open University
Using mediation principles and techniques to help resolve conflicts
Chloe Gallien, Faculty Administration Manager, University of Kent and Bonnie Ferguson, Head of Systems, University of Kent
Room/Hooley 212/
Who do you support?
213/
Curriculum Management
214/
Students, universities and consumer law
Room/N23A
Room/N21
Room/N27A
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Anna Rundle, Academic Quality Support Officer, York St John University and Ben Warden, Deputy Admin Manager and Quality Officer (Faculty of Arts), York St John University Laura Baxter, Academic Quality Officer, University of Bradford and Kavita Patel, Academic Quality Officer, University of Bradford David Palfreyman, Bursar, New College, University of Oxford
215/
The Good, the Fair and the Poor Room/N26A
Dr Barry McCollum, Eventmap.com EVENTMAP Limited provides software and consultancy for the purposes of strategic resource management and planning. We offer solutions in space planning, resource management and planning, course timetabling, and exam scheduling. Our unique combination of consultancy and software offers clients customised solutions tailored to meet their institution’s needs.
TUESDAY / 15:45 -17:15
WORKING SESSION THREE 300/
302/
Working within a changing environment Room/LT4
Kirstin Jackson, HEP Service Development Manager, Student Loans Company and Anne Thomson, HEP Relationship Manager, Student Loans Company
Helping the hive: Crowd sourcing accessibility opportunities in HE
Ben Watson, Academic Liaison Librarian, University of Kent and Lesley Gould, Faculty Liaison Librarian, University of Kent
Room/LT5 303/
Enhancing diversity in London’s higher education leadership
Jane Glanville, CEO, London Higher and Sarah Shaw, Partner, Odgers Berndtson
Room/Hooley 304/
Building personal and professional resilience during times of change
Kenton Lewis MBE, Principal Consultant, Kenton Lewis Associates and AUA Trustee
Room/Adams 305/
It’s not just about the new buildings! Room/N21
Hugh Davenport, Senior Lecturer/Change Engagement “lead”, University of Northampton
306/
The changing face of professional administration
Anne Rixom, Head of the Academic Office, Nottingham Trent University
Room/N24 307/
Risky Business? Room/Fothergill
John Baker, Corporate & Business Planning Manager, London South Bank University, Christopher Sarchet, Director of the Strategic Programme Office, London Metropolitan University and Kathy Fowler, Deputy Executive Director - Aberdeen Institute of Energy, University of Aberdeen and AUA Trustee
308/
Trends and dead ends: navigating and influencing HE policy
Adam Child, Senior Policy and Strategy Officer, Lancaster University, Dr Lesley Rollason, Head of Policy and Planning, Staffordshire University and Nicky Rogers, Senior Executive Advisor to the Vice-Chancellor, Brunel University, London
Room/Bowden
309/
Copyright 101 for university administrators
Chris Morrison, Copyright and Licensing Compliance Officer, University of Kent
Room/N25
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310/
Something out of nothing: Establishing a HEI LGBT staff network
Roscoe Hastings, Student Participation Officer, Kingston University and Oliver Mansell, School Manager, University of Leeds
Room/N26A 312/
The role of administrators in new programme development in Ghana
Esther Nwinikabu Ayine, Assistant Registrar, Ghana Institute of Management and Public Administration (GIMPA)
Room/N27A 313/
Student Complaint Behaviour Room/N22
Christine Millwood, Head of Student Operations, Southampton Solent University
314/
Communicating value in the student experience
Tom Green, Managing Consultant, American Association of Collegiate Registrars and Admission Officers
Room/Kilpin 315/
Efficiency and effectiveness in higher education
Ian Powling, Digital Programmes Lead, Universities UK
Room/N28
TUESDAY / 19:15 -23:30
GALA DINNER AND ANNUAL AWARDS PRESENTATION The Nottingham Belfry, Mellors Way, Off Woodhouse Way, Nottingham, NG8 6PY
The social highlight of the AUA conference The Gala Dinner hosted at the luxury 4* Hotel, The Nottingham Belfry. The evening promises excellent dining, entertainment and socialising on the final evening of the Conference. The Annual Awards, sponsored by Electric Paper will be presented to the winners of the Lifetime Achievement Award, Individual Contribution Award and the Network Contribution Award. Drinks Reception from 19:15, Dinner from 20:00 Coach Transfer to Nottingham Belfry Hotel The Coach transfers to the Nottingham Belfry Hotel will leave at 18:15. Please ensure you arrive at the meeting point on Goldsmith Street, Nottingham in good time. There will be an early coach returning to Nottingham at 22:15, all other coaches will be at 23:30 from the Nottingham Belfry Hotel to the city centre. Delegates are reminded that outside of these hours you will be responsible for organising your own transport.
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Gala Dinner 2014, Manchester
I deny nothing, but doubt everything. Opinions are made to be changed…how else is the truth to be got at? Lord Byron
Robin Hood statue, Nottingham Castle
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Life is travelling to the edge of knowledge, then a leap taken. D H Lawrence
Nottingham Council House
WEDNESDAY / 09:30-10:30
MIDDLE PLENARY Room / LT2 & LT4
Nick Hillman, Higher Education Policy Institute (HEPI) Higher Education and the 2015 General Election
Nick Hillman has been the Director of HEPI since January 2014. He worked for the Rt Hon David Willetts MP, the Minister for Universities and Science, from 2007 until the end of 2013, as Chief of Staff and then Special Adviser in the Department for Business, Innovation and Skills. Previously, he was a History teacher and worked at the Association of British Insurers. At the 2010 general election, he was the runner-up in Cambridge. He has written for a range of think tanks and journals. His recent writings include an article on the fifty-year history of student loans for Contemporary British History, a pamphlet on being a special adviser for the Institute of Government and a paper comparing access to selective secondary schools and selective universities for Higher Education Review. This lecture will be held in LT2 and simultaneously streamed in LT4. Seating in LT2 will be on a first come first served basis.
WEDNESDAY / 09:30-15:00
PGCERT MENTOR TRAINING AND MENTOR REFRESHER Room / Green
Ann Hartley, PgCert Mentor and Lead Assessor
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WEDNESDAY / 11:00-12:15
WORKING SESSION FOUR Room/LT5
Julie Northam, Head of Research and Knowledge Exchange, Bournemouth University and Jo Garrad, Funding Development Manager, Bournemouth University
401/
Learn to juggle
Kenton Lewis MBE, Principal Consultant, Kenton Lewis Associates
403/
How to turn a Chinese gooseberry into a kiwifruit
400/
Initial passion, the ditch of doubt and butterflies
Room/Adams
Room/Kilpin
Hayley Schnell, Director of Faculty Operations, Engineering, The University of Auckland and Jarrod Shearer, Director of Faculty Operations, Arts, The University of Auckland
404/
New blood: Growing talent in HE Room/Hooley
Doug German, Graduate Trainee, Royal Holloway, University of London and Katie Allinson, Graduate Trainee, Goldsmiths, University of London
405/
Beyond paper: Using technology to deliver individual student timetables
Sam Bayley, Timetabling Manager, University of York and AUA Trustee
Room/N28 406/
The changing university
407/
Innovative university a critical discussion
Room/N25
Susanne Clayton, Senior Project Manager, University of Nottingham and Dr Paul Greatrix, Registrar, University of Nottingham Mike Ratcliffe, Research Student, Institute of Education
Room/LT4 408/
Academic dress then, now and the future
Alice Hynes, Clerk to Board of Governors, University of Northampton and Dr Alex Kerr, Director, Jove Centre
Room/N27A 409/
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Creating resilience through risk management Room/N24
Claire McDonald, Risk Manager, Strategic Planning Office, Durham University and Tom Pullman, Acting Business Intelligence Manager, Durham University
Demonstrating diversity - it’s easy isn’t it?
Vanessa Hooper, Quality Assurance and Enhancement Manager, Keele Medical School, Keele University
Room/N22 411/
Professional staff leading projects in the academic domain
Kate Shane, Senior Project Manager, University of Western Sydney
Room/N26A 412/
International quality assurance: How to survive and thrive
Anne Craven, Head of Quality and Academic Partnerships, University of Northampton
Room/N23A 413/
Staff on the naughty step: dealing with counterproductive workplace behaviour
Sandra Henry, School Manager, University of Sheffield
Room/Fothergill 414/
The value and impact of student engagement Room/N21
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Ellie Russell, Project Manager, Student Engagement Partnership
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Social Learning Environments: a revolution in learning technology that can improve student retention, progression and attainment Room/Bowden
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Students as Consumers - the do’s the don’ts: a legal perspective, Room/Knight
Jonathan Driscoll, Founder and CEO of Unipin At Unipin we believe that increasing student engagement in social, academic and enterprising opportunities is fundamental to their learning experience. It develops a proactive and communityled culture that inspires students to be more ambitious in their achievements. Unipin combines social media features with learning tools that increase the visibility of activities and encourage communication to flow. This integration of modern techniques creates a truly social learning environment that enhances the overall performance of your university. Karen Stephenson, Partner, Weightmans LLP and Jo Farrington, Solicitor, Weightmans LLP Weightmans is a top 45 law firm with 8 offices nationwide. We advise around 50 further and higher education clients across the full spectrum of their legal advice requirements. And with a strong history of providing the highest level of legal support to the private sector and wider public sectors, our education clients benefit from the very latest commercial thinking.
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Nottingham Contemporary
WEDNESDAY / 12:30-13:30
CLOSING PLENARY Room / LT2 & LT4
Professor Sir David Greenaway, Vice-Chancellor, University of Nottingham The Globalisation of Higher Education: Challenges and Opportunities
Professor Sir David Greenaway was appointed Nottingham’s sixth Vice-Chancellor in 2008, having previously been a Pro-ViceChancellor of the University for both Research and Infrastructure. The University has over 34,000 students and a turnover in excess of £560 million. In addition, Nottingham has full campuses in China and Malaysia, where there are a further 11,000 students. A Professor of Economics, he was the founding Director of the Leverhulme Centre for Research on Globalisation and Economic Policy. His research interests lie primarily in the fields of trade and labour market adjustment, cross-border investment, and international trade policy. Sir David has also acted as a consultant to the World Bank, the European Commission and the United Nations. He was Chair of the UK Armed Forces Pay Review Body from 2004 until 2010 and in 2013 was appointed as Honorary Colonel of the East Midlands Universities Officers Training Corps. He was a member of the Government’s Asia Task Force, and is currently a member of its Higher Education Task Force. He is Chair of CASE Europe and a member of the National Centre for Universities and Business Leadership Council. He has also just completed a comprehensive independent review of UK postgraduate medical education and training. He was awarded an Honorary Citizenship of Ningbo, China, in September 2012. Sir David received a knighthood for services to Higher Education in Her Majesty The Queen’s Birthday Honours list in 2014. This lecture will be held in LT2 and simultaneously streamed in LT4. Seating in LT2 will be on a first come first served basis.
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WEDNESDAY / 14:15-15:30
KEYNOTE PRESENTATIONS Disrupt or be Disrupted: The University of South Wales experience Professor Julie Lydon OBE, Vice-Chancellor, University of South Wales Room / LT5
In Summer 2012, two universities - University of Glamorgan and University of Wales, Newport - took the bold step of entering into merger discussions with a view to establishing a new university which would be larger, financially stronger and better resourced to compete with major UK universities and manage the challenges affecting the Higher Education sector in Wales and the UK. In the words of Randy Ottinger, these universities decided to change the game internally in order to survive in a world of disruption where the external environment was, and still is, changing at lightning speed. During her keynote session, Julie will reflect on the incredible “disruptive” journey which resulted in the establishment of the University of South Wales in April 2013 and the work she has led thereafter to ensure its long-term sustainability.
Julie became Vice-Chancellor of the University of South Wales on 11 April 2013. She previously held the roles of Vice-Chancellor of the University of Glamorgan from April 2010 and Deputy Vice-Chancellor from April 2006. Following completion of an honours degree in Economics, she worked for the Tube Investments group for ten years in variety of management roles. She has a strong reputation of academic leadership including major change projects in strategic academic development, curriculum design, widening access, partnerships and quality. This leadership experience includes the merger which resulted in the formation of her current university. Her research interests and publications are in the fields of organisational change and collaboration within Higher Education. She is a board member of the Cardiff Capital Region Board, CBI Wales Council, Newport and Cardiff Business Council, UCEA Board
Disruption or “We’ve been here before, what’s all the fuss about?”; The Higher Education enrolment landscape in the United States Michael Reilly, Executive Director, AACRAO Room / Kilpin
US Higher Education institutions are under increasing pressure to meet an ever- growing set of expectations, from increasing degree attainment to serving more returning adults and low-income citizens to containing costs. Each year we seem to see a new “disruptive” model that will inexorably change our business paradigm. But are these new approaches really disruptive or are they part of an ever-evolving process that has long characterized higher education? We’ll look at some of the current and recent notions of higher education disruption and see which ones might have staying power- and what the US might learn from the UK.
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Mike joined the American Association of Collegiate Registrars and Admissions Officers (AACRAO) as Executive Director on June 1 of 2012. Prior to coming to AACRAO he served as the Executive Director for the Council of Presidents, an association of the six public baccalaureate degree granting institutions in the state of Washington. He has nearly 30 years of experience in university administration, admissions and enrolment management, including having served as the Associate Vice President for Enrolment Management at both Central Washington University and Humboldt State University. He currently serves on the American Council on Education Board of Directors, the American Council on Education’s Commission on Education Attainment and Innovation, the American Honors Advisory Board, and the College Board’s Access and Diversity Collaborative Advisory Council. He is a frequent writer and speaker on public policy matters impacting higher education.
What’s next? How the Past Five Years shaped Higher Education for the Future Megan Dunn, Vice President (Higher Education), National Union of Students Room / LT2
Megan will explore how the emerging and often competing narratives, polices and decisions in higher education over the past five years have set up the debates for the future. Megan Dunn is currently the Vice President (Higher Education) for the National Union
of Students, representing students on issues affecting higher education across the United Kingdom. This year Megan will be focusing her work on creating supporting students’ unions to create radical teaching and learning spaces and making teaching and learning more inclusive. Previously to this Megan was the President of Aberdeen University Students Association and Chair of the Board of Trustees, following a term as Vice President Education.
Reflections on Nine Years as a Vice-Chancellor: Looking Back on the Changes in Higher Education through the Lens of Disruption, Diversity and Devolution Professor Ruth Farwell CBE, AUA Honorary President Room / LT4
Having recently retired as Vice-Chancellor of Buckinghamshire New University in January 2015, the AUA annual conference provides a platform to reflect on the changes to higher education during her nine years in the role, before they get shrouded in the mists of time or covered in a rosetinted glow. The reflections will be accompanied by some personal observations on how the sector has responded to and coped with the major strategic influences during that time, and what lessons might be learned for those still in the thick of it. Ruth Farwell was Vice-Chancellor at Buckinghamshire New University from January 2006 to January 2015, having previously been Pro Vice Chancellor at London South Bank University with a portfolio covering academic planning and quality.
Ruth was Chair of the representative body GuildHE for two terms of office until November 2013, and continued as a member of its Executive until she retired. In 2009 she was appointed to the Board of the Higher Education Funding Council for England (HEFCE), and is Chair of HEFCE’s Teaching, Quality and Student Experience Committee. She is Chair of the Governing Body of Buckinghamshire University Technical College and a governor at ifs University College. Until recently she was also a member of the Boards of Buckinghamshire Business First, the Buckinghamshire Thames Valley Local Enterprise Partnership, Aylesbury College and Buckinghamshire Education, Skills & Training (BEST). To relax Ruth tries to support her husband to keep a large garden in the Chilterns under control, and enjoys cooking especially using home-grown produce. She has recently taken up bee keeping.
Ruth has a PhD in applied mathematics. She has published on higher education policy and her research is at the boundary between applied mathematics and theoretical physics, using the algebras of Victorian mathematician W.K. Clifford.
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EXHIBIT0RS ADVANCED SECURE
Advanced Secure help universities issue eDocuments, such as eCertificates, eTranscripts and eHEARs by delivering a new service for graduates and students. This improves student experience, enhances graduate employability and supports Alumni recruitment. Our Digital Certificates system is empowering universities to design, issue and control their secure printed and electronic documents, enabling the university to instantly provide any official document to the university’s students and graduates.
EQUALITY CHALLENGE UNIT
Equality Challenge Unit works to further and support equality and diversity for staff and students in higher education institutions across the UK and colleges in Scotland. ECU provides a central source of expertise, research, advice and leadership. We support universities to build an inclusive culture that values the benefits of diversity, to remove barriers to progression and success for all staff and students, and to challenge and change unfair practices that disadvantage individuals or groups. ecu.ac.uk
We look forward to speaking with you at AUA 2015. advancedsecure.co.uk ASTECH CONSULTANTS LTD
Astech delivers a unique hybrid of services and solutions that help clients realise the true value of their business technology. We specialise in IBM and Microsoft technologies to deliver software development, systems integration, application modernisation and professional services. astech.co.uk
HAGUE PRINT
Hague Print produce secure certificates/ transcripts for over 100 universities and 100 awarding bodies worldwide. We have a unique flexible approach to each customer’s requirements and project manage all elements of the production process. We offer an infilling service (Premier Cert) to relieve pressure around graduation and throughout the year. Hague also have an electronic solution (Premier Cert+) which does not require the installation of software and can be accessed by administrators, students and employers alike. hagueprint.com
EDE & RAVENSCROFT
Ede & Ravenscroft is London’s oldest tailors with a history stretching back over 325 years. Its for producing the finest British Tailoring for a discerning clientele is as relevant today as it was then. Ede & Ravenscroft has been tailors and robemakers of choice for 12 coronations. The firm provides ceremonial robes to royal households, the judiciary, civic authorities and academia, and ensure that graduates the world over look the best at graduation ceremonies. edeandravenscroft.com ELECTRIC PAPER LTD
Electric Paper is the world-leading provider of survey automation software. We offer an unparalleled solution that facilitates paper, online and hybrid surveying within one system, EvaSys. With over 15 years of experience, development in our team relies on innovation. The development of our software always takes into consideration the ideas and requests from our growing customer base. Our slogan, “Innovation Thrives on Development”, illustrates our desire to keep customer wants, needs central to future planning. evasys.co.uk/start.html
LEADERSHIP FOUNDATION FOR HIGHER EDUCATION
The Leadership Foundation serves the diverse leadership development needs of the UK’s HEIs management. It supports and promotes the excellent leadership, governance and management development that exists, and provides services such as open and customised programmes, coaching and consultancy. Other services include: networks and communities of learning through alumni activities, special interest groups and international links; applied research and development to support new learning initiatives and stimulating innovation; and the sharing and championing of good practice. lfhe.ac.uk MARSTON ROBING
We are a young dynamic company, 10 years old this year, providing graduation gowns, graduation photography, ticketing and other ceremony services to educational institutions across the UK and further afield. We strive to make graduation as easy and pleasant as possible for absolutely everyone concerned - graduands, guests, platform party, staff, ceremony administrators - and us too. We do this by working closely with you and being focused on service above all else. yourgraduation.co.uk
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NOTTINGHAM BUSINESS SCHOOL
Nottingham Business School are a fullservice business school offering courses in business, management and economics at all levels. Our courses are designed to combine academic rigour with business experience and relevance. Nottingham Business School are the AUA’s collaborative partner for the PG Certificate in Higher Education Administration, Management & Leadership course. We offer a progression route for this course up to PG Diploma and Masters Level.
TEMPEST PHOTOGRAPHY
The nation’s most popular provider of portrait and group photography to the Education sector. With a reputation built on more than 80 years of history, delivering a thoughtful and personable service geared around photographic excellence, technological innovation, wide choice and great value - Tempest continues to lead the market serving more than 9,000 schools and almost 100 HE institutions. Tempest are also the official photographer for The Duke of Edinburgh’s (Gold) Award presentations. tempest-graduations.co.uk
ntu.ac.uk/nbs SEAtS SOFTWARE
SEAtS vision is to be the global leader in student engagement, retention and compliance software for Higher Education institutions. SEAtS combines all your students’ engagement interactions from across multiple channels into one simple interface. You can then seamlessly analyse and act on these signals helping students reach their potential. seatssoftware.com SMARTCATALOG
SmartCatalog IQ is a breakthrough in academic information solutions. IQ manages catalogues, curriculum approval processes, syllabi and transfer credit evaluation, all while integrating with student information systems. IQ includes e-mail notifications, and online curriculum proposal forms. Web catalogues are ADA compliant and searchable – all in one easy-to-use, webbased solution backed by legendary customer service. academiccatalog.com TELEPEN
Telepen supply student attendance monitoring systems which are designed to aid student retention and assist with Home Office regulation obligations.
TRIBAL GROUP
Tribal supports the delivery of education, learning and training services worldwide. We build worldleading software, support adult learning, careers and professional development and provide school inspections and improvement services both in the UK and abroad. We work in partnership with a wide range of organisations, including schools, colleges and universities, prisons and social services, government agencies and large and small employers. Tribal has 1,300 staff and our work spans five continents across the world. tribalgroup.com UNIPIN
At Unipin we believe that increasing student engagement in social, academic and enterprising opportunities is fundamental to their learning experience. It develops a proactive and community-led culture that inspires students to be more ambitious in their achievements. Unipin combines social media features with learning tools that increase the visibility of activities and encourage communication to flow. This integration of modern techniques creates a truly social learning environment that enhances the overall performance of your university. unipin.co.uk
The Onyx range has been developed in conjunction with HEI’s and can integrate with a variety of 3rd party student and timetabling data systems. Onyx allows the institution to produce a wide range of attendance reports and evaluate absence patterns. Telepen currently have systems installed in Bedfordshire, Bradford, Northumbria, Huddersfield, Nottingham, Suffolk and DeMontfort Universities. telepen.co.uk
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Nottingham Conference Centre/ Nottingham Trent University
Public parking
Pedestrian Street
Albert Hall Conference Centre
Railway Station
Buses, taxis, bicycles, blue badge holders
Coach pick up (Goldsmith Street)
Bus station
Tram route and stops
GENERAL INFORMATION INFORMATION DESK
CASH MACHINES
The AUA information desk is located in The Newton Forum, Level 1 of Nottingham Conference Centre.
A cash machine is available in the Central Court.
The Membership desk will be open from 08:00 on Monday 30 March.
Nottingham Conference Centre is just a 1 mile (approx. 15 minute walk) from Nottingham Train Station and easily accessible from the train station via public transport. Upon arrival in Nottingham follow the signs for the tram (Nottingham Express Transit) to Station Street tram stop. The Royal Centre stop is the nearest stop for the Conference Centre but you can also use Nottingham Trent University’s tram stop on Goldsmith Street.
OPENING TIMES
Monday 30 March Tuesday 31 March Wednesday 1 April
08:00 - 16:30 08:00 - 17:00 09:00 - 16:00
DELEGATE LIST
A copy of the delegate list will be displayed at the information desk. You can also access the delegate list on the mobile site. GALA DINNER SEATING PLAN
A copy of the gala dinner seating plan will be displayed at the information desk. You can also access this on the mobile site. CONFERENCE SURVEY
In every working session you’ll be provided with survey forms to provide feedback on that session. After the Conference, you’ll be sent an online Conference survey where you’ll be able to provide feedback on keynote and plenary sessions as well as your overall experience. All feedback is valued and we would appreciate you taking the time to complete these forms.
LOCAL TRANSPORT
There are taxi ranks situated outside the train station. If travelling by car, for sat nav purposes, use postcode NG1 4BU. Discounted car parking is available at Q-Park, Talbot Street, the Conference Centre reception team will be able to assist you further. CONFERENCE ETIQUETTE BADGES
Please wear your Conference badge at all times to ensure you can access the Conference session rooms and refreshment areas. MOBILE PHONES
Please be considerate to colleagues and speakers by switching your phone off or to silent during all Conference sessions. Please do not take any calls during sessions.
PRACTICALITIES
SESSION TIMINGS
DISABLED ACCESS
All Conference sessions will start on time. Please ensure you arrive at your session five minutes early. Late arrivals to Conference sessions may be refused entry.
Nottingham Conference Centre has disabled access. Should you require any assistance getting around the building please go to the AUA information desk. WI-FI
Free Wi-Fi access is available throughout the venue. Connect to ‘ntu-guest’ wireless network, enter your email address and agree to the terms and conditions. LOST AND FOUND
Please hand lost property into the AUA information desk. FIRST AID
Please contact the AUA information desk or an AUA member of staff. CLOAKROOM/LEFT LUGGAGE
A cloakroom/ left luggage facility is available. This room is not manned or locked and the AUA or Nottingham Conference Centre do not accept any responsibility for items left here.
MOBILE SITE
Our mobile site contains a wide range of information about the Conference. Use our Conference timetable and room layouts to find out where and when you next session is. Learn more about who is sponsoring and exhibiting at our Conference and find out where their exhibition stands are located. Have a look at the delegate list to find anyone you may know or find out who you’re sitting next to at the Gala dinner with our interactive seating plan. We have local areas maps, highlighting the locations of our conference sessions and social activities. Twitter screens will be positioned throughout the venue, join in with the social media discussions and see what others are saying directly. Visit aua.ac.uk/m on your mobile phone or tablet to access this information at any time.
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