Serbian Economy - Challenges & Opportunities ( August 2020 )

Page 8

BUSINESS

BOJANA KUZMANOVIĆ, SALES & MARKETING DIRECTOR, GORSKI HOTEL & SPA

Mountain Gem Hotel Gorski, located close to the ski slopes in the tourist centre of Kopaonik Mountain, sets new standards for mountain tourism. It has luxury rooms and apartments, the most modern SPA centre, indoor and outdoor swimming pools and many other wellness facilities

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estifying to the level of satisfaction among guests is the fact that a large number of them wanted to book accommodation for the next winter season during their winter stay last season. As for the summer, during June and July we were completely full, notes a proud Ms Kuzmanović, speaking to CorD.

• Gorski Hotel & Spa is a real refreshing change, with new energy, a new and fantastic facility, in an exclusive location on Kopaonik. How do you different from other hotels? - Apart from that which you mentioned, I must point out that the hotel was built according to the highest aesthetic and architectural standards. The entire space is rich in natural light, which make the exclusive design shine even more. Our rooms are the largest on Kopaonik, and some of the most luxurious apartments also have balconies with unreal views of the national park. We offer guests a full service – a children’s playroom, board game room, parking and garage facilities, a spa centre with an outdoor pool that has a constant water temperature of 35 degrees, hidden from the eyes of passers-by, a terrace with views of the peaks, an innovative menu with the finest ingredients.

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August

During winter the entire skiing experience is incredibly easy and the best ever, because in addition to heading straight from the hotel onto the slopes - you can buy a ski pass at the hotel’s reception, and our ski resort has the most modern dryers, lockers and ski equipment that can rival Europe’s leading ski resorts. In addition to all of the aforementioned, within the scope of Hotel Gorski there is also a congress centre, which I can claim with certainty has shifted the boundaries of everything seen so far in the MICE aspect on Kopaonik. The congress centre exudes sophistication, and consists of a multifunctional hall covering 470m2 and equipped with the latest generation technology. It has partition walls that are soundproof, so we can divide it into two smaller halls with up to 250 seats. Three more halls are also available, one of which has its own terrace. The spacious lobby, with a bar and satellite kitchen, enables the organising of

- We welcomed the first independent ski opening with capacities completely filled, and this trend continued throughout the entire season. The winter months brought us more success than projected, with us we often lacking some rooms. We exceeded expectations, and the best evidence for that is the fact that a large number of guests wanted to make reservations for the next winter season during their stay. I believe that best reflects what their impressions were like, which can also be seen in the reviews we receive on online platforms. • Your guests are attracted the most by your unique Spa & Wellness Centre, with its outdoor pool that has a constant water temperature of 35 degrees. What kind of treatments do you offer? Do you have everything for complete relaxation? - That’s right, the spa is a favourite among guests, especially because of the outdoor pool

Behind all the successes are the professionalism, dedication and love for the job that we share service and socialising before or after an event. In short - we have everything that is expected of a new, modern and exclusive hotel in a destination such as Kopaonik. • Your first independent, winter season is behind you. What were your impressions and those of the guests?

that operates throughout the entire year. Apart from that, the offer includes a large number of facial and body treatments, singling out the special Gorski Ritual that lasts 100 minutes and guarantees relaxation of the mind and body. We place an emphasis on the use of the best preparations, which is why we use organic, American cosmetics Pevonia Botanica. There is


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