about us COREcruitment International is a team strategically created to focus recruiting across the world’s busiest expat hubs, made up from some of COREcruitment’s most experienced consultants. Through the teams extensive work with providing the best candidates and building the best relationships with their clients we are able to continue the
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growth of our International team consistently over the past few years. Our COREcruitment International team is made up of 8 consultants who each bring their own unique skills and contribute to the team in a different way. Each can offer quality support in their specialist areas with access to candidates locally to them and our clients.
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International team Michelle Wells / Cape Town Office Michelle Wells is a highly motivated and passionate senior recruiter with an excellent track record of recruitment at all levels of management in hotels, bars and restaurants across the world. Her recruitment skills are based upon understanding the needs of her clients and her candidates, always integrating with them to make the right match!
William Bates / London Office Will joined COREcruitment in November 2014 having previously worked for 7 years in the Hospitality trade since graduating from University. Since joining CORE Will successfully recruited for clients in Europe, Asia and the Middle East across the Hospitality, Retail and Property Sectors. With an eye for spotting the hidden talent and gems Will strives to deliver high-quality work for clients and candidates every time.
Sara Pearson / Vancouver Office Sara is passionate about hospitality. She have been given the opportunity to head up COREcruitment’s North American office in Vancouver where she’s from. She spent 12 years in the UK and loved her time working with COREcruitment. Now she’s back on home turf and excited to grow the COREcruitment brand across the pond.
Klaudia Horack / Cape Town Office Klaudia had an early introduction to the hospitality industry both locally in SA & internationally.Planning to enter the market as a Food Photographer, she fell in love with FOH Restaurant operations & continued to hone her career through some of SA & UK most interesting groups – with a strong emphasis on operations & training.Klaudia joined COREecruitment in 2012 and was offered the role as consultant from her now Director during a pre-screening interview & never looked back!
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International team Stuart Campbell / Amsterdam Office Stuart has worked in hospitality from the age of 18. He joined COREcrutiment in 2007 and quickly developed his desk to the go-to in the industry through hard work, dedication and industry knowledge. Stuart went on to Australia where he learnt more about international recruitment. Stuart returned to core in 2013 and now heads up our division in The Netherlands which specialises in European recruitment with his expertise that encompass, all levels of recruitment from CDP to Director of food and Assistant manager to CEO.
Beatrice Forest-Valentine / London Office Beatrice is our specialist consultant for the Hotel, Resort and Cruise Division. She joined COREcruitment in 2012. After a Bachelor degree in Hospitality and Tourism management, Beatrice graduated with a Master in Hospitality Management from A.I.M International Business School (Assoc. with Cornell University). After an early career in France and Canada, Beatrice decided to move to the UK in 2009. From Front of House to Assistant F&B Manager within a branded Hotel Operations Beatrice has gained an excellent knowledge of the Industry.
Priscilla Ogie / London Office Priscilla has been in Hospitality Recruitment for 9 years and joined the CORE team in 2015. She enjoys talking to people from all around the world, today she could be recruiting for someone to work in Dubai tomorrow Germany! She loves the variety of roles that she recruits for as it makes her job that more interesting, she enjoys the way we can make a difference in people’s lives by helping them find the right job!
Arnaud Cottier / London Office Originally from France, Arnaud moved to the UK in 2004 shortly after his studies. He joined COREcruitment in 2010 after several years in the Hotels industry. Arnaud has a broad experience in recruiting in the leisure/entertainment, retail, restaurants and holidays park sectors from junior to senior managers at national and international levels.
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What We Cover Area • • • • • • • • • • • •
Middle East British Isles Western Europe Eastern Europe Southern Europe Scandinavia Africa Canada Untied States South America South East Asia Remote Islands
sector • • • • • • • •
Hotels Restaurants Retail Catering F&B FMCG Property Development Facilities Management
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Positions • • • • • • • • • • • • • • • • •
Executive Management Operations Human Resources Mid Level Management Store Level Management Buying & Merchandise Sales Marketing Chef - All Levels Event Management Customer Service Food Service Facilities Management Property Construction Recruitment Logistics Procurement and supply chain
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Global Coverage In addition to the London Head Office, COREcruitment has rapidly expanded their presence throughout the UK and now has developed international coverage with a branch in South Africa acting as the hub for all international recruitment. COREcruitment are currently working with over 200 businesses within the UK, Africa, Europe, the Middle East and more recently developed business within Australia and South East Asia.
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Recruitment PROCESS It is important to emphasise that the first part of our process is to ensure we have authorisation to recruit for the position. The team at COREcruitment prides itself on keeping in regular contact with all candidates. This means when a job comes in, no matter how precise the specifications, our consultants already know what candidates would be suitable. These candidates also tend to know good candidates; in fact 40% of our placed candidates come from referrals. Our first port of call is our database which has over 220,000 candidates. We will also advertise the role on over 25 different sites as well as post it all over our social media sites.
The next stage of our process is by initially screening a candidate by conducting a non-vacancy specific telephone conversation. This is because the candidates we register are matched on what they want to do – rather than what they apply for – this way we can find a much better longterm fit.
Upon identifying the candidate’s suitability we then conduct a second telephone interview which is more specific to the job at hand. During this interview not only do we present our client in the best possible light but we feel it is important to properly brief the candidates on the vacancy and company. It is important that we match this with the reality of the job role and the problems that candidate might face.
After the candidate has completed all three interviews, we send their CV across to our client along with a detailed profile and breakdown about the candidate. If our client wants to interview the candidate, we will organise everything necessary to make it happen. We also offer our meeting room at our offices in London for clients who need the space or who are coming in from out of town.
If we find suitable candidates beyond this stage we then ask them to come into the office for a face to face interview. This process may seem exhaustive however; we believe this is necessary to get a complete feel of not only the candidate’s experience but their personality and work attitude.
COREcruitment has a well-structured process for sourcing your ideal candidate. We aim not to find ‘A’ candidate to fill a position but ‘The’ right ‘person’ for your organisations culture and service ethic. COREcruitment promises to uphold the integrity and values of our clients, acting as true representatives of the organisations we represent in the marketplace.
Internet
Open Days
We use a variety of websites for advertising and CV databases - depending on location and specialism: Total jobs, manager. co.uk, Careersbank.com, Caterer, The ladders, CV-Library, Monster, Simply sales jobs, Sales target, Career structure, FM Management, FM World, Gumtree, Jobs on line, My facilities management jobs, Reed, Supply Management. International job boards: Asiacaterer.com, pnet.co.za, corecruitment.co.za, Recruitgulf, lodgestaff.com, craigslist.com, mygulliver.com, hospitalityoffers.com, HCareers, Mayomann, Caterer Global.
Another one of our popular methods of attracting candidates is organising an open day. Essentially open days are an opportunity for potential members of staff to visit your business at one of your locations, interact with your members of staff to further our understanding of your business.
We also have the ability to use our in house system of psychometric testing. We have found this especially useful as part of the recruitment process to double check that a candidate has the appropriate ability levels to be successful in a role.
Candidate Attraction Referrals
Our network Each consultant at COREcruitment has a niche area that they work in, and within this niche area they are part of many different network groups. Consultants use these network groups to their advantage. As we’ve mentioned, referrals are a big part of our candidate attraction and good people know good people. Consultants make a conscious effort to attend any relevant networking events, so when we say they know the industry inside outthey really do!
Psychometrics
Working within these niche areas also means consultants are constantly working on similar roles. Therefore, consultants know as soon as they receive a vacancy who is available, who would be suitable and who may have a referral. Some of our top candidates are known as ‘passive candidates’ which means they are not actively looking but we always keep an eye out for them and contact them if any suitable roles come up.
We have a target at COREcruitment that 40% of our placed candidates will come via referrals and recommendations – good people tend to know good people. We actively incentivise candidates to put us in touch with their friends / colleagues and contacts to find a higher number of ‘passive job seekers’.
In 2013 COREcruitment was the fastest growing UK recruitment agency on LinkedIn Social Media More recently our focus has been on using social media to attract candidates. We see this as being a key area of growth for us as a business and 12 months ago we appointed an in-house web development and SEO specialist to manage our social networks and on-line presence.
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It is important to embrace social networks as part of any business’s recruitment strategy. COREcruitment has adopted a 2-tier strategy: with more recruitment orientated we are more geared towards actively networking with potential candidates; on networks that are more social by nature we
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position ourselves more from an employer branding perspective giving updates to candidates on building their ‘social work profile’ or with updates and notifications of industry news through our Twitter and RSS feeds.
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target candidate selection PERSONAL REFERRAL OCA ION PSYC O E RIC ES ING E
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ALUMNI
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COREcruitment is a leading international recruitment consultancy with a friendly team of market specialists covering multiple markets across the service industry. Established in 2005 we have rapidly earned an enviable international reputation for our professionalism and high quality service delivery – founded on our three core principles of integrity, efficiency and transparency.
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Making Contact CONTACT OUR CONSULTANTS DIRECTLY Michelle Wells Michelle@corecruitment.com William Bates William@corecruitment.com Sara Pearson Sara@corecruitment.com Klaudia Horack Klaudia@corecruitment.com
United Kingdom COREcruitment 8 Nile Street London N1 7RF info@corecruitment.com London +44 207 790 2666
Stuart Campbell Stuartc@corecruitment.com
Bristol +44 117 959 5771
Beatrice Forest-Valentine Beatrice@corecruitment.com
Manchester +44 161 914 7832
Priscilla Ogie Priscilla@corecruitment.com Arnaud Cottier Arnaud@corecruitment.com
corecruitment.com Facebook: facebook.com/COREcruitmentDOTcom Twitter: twitter.com/@COREcruitment Linkedin: linkedin.com/company/corecruitment-ltd Google + plus.google.com/115640662032726596055/
Leeds +44 113 819 9994 Birmingham +44 121 296 1602 Glasgow +44 141 249 0414
Holland holland@corecruitment.com +31 (0)20 262 0088
South Africa COREcruitment Hout Bay 7806 Cape Town +27 28 254 9177
Canada canada@corecruitment.com +01 7786500924