Worldwide Recruitment Support For The Cruise Line Industry
about us COREcruitment are sector specialists in recruiting permanent positions across the world for the Cruise and Hospitality industry.
level of security, combines with customer expectation, seasonality and changeable working environment. Recruitment Specialities
We are proud of our relationships with candidates and clients globally which we have built up over 10 years. Our dedicated team of consultants pride themselves in supplying tailor-made solutions to meet your recruitment needs, providing support and advice to our clients and candidates. We have a specialist division to cover Cruise as we believe the sector is unique both in terms of culture and demand levels for individual who work in it. In no other business are there such a high
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Executive Management Head Office Human Resources Hotel & Restaurants Bars & Clubs Chef Recruitment Conference & Events Maintenance and Engineering Sport, Leisure & Theme Parks Food & Retail Fitness Facilities Health & Medical
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MICHELLE WELLS Michelle Wells is a highly motivated and passionate senior recruiter with an excellent track record recruitment in all levels of management in hotels, bars and restaurants across the world. Michelle comes from a strong restaurant operations background in South Africa, starting off at St Elmos in Hout Bay and then to the famous Mariners Wharf. Loving the hospitality industry, Michelle did her Hotel Management Diploma at Grainger Bay Hotel School and then to the bright lights of London. A bit of a career change saw, Michelle join the recruitment sector where she worked for another hospitality agency, mentored by Krishnan Doyle. When Krishnan took the opportunity to start COREcruitment, Michelle joined him 6 months later, focusing on Chef Recruitment. In November 2009, Michelle made the decision to come back to Cape Town and so the idea for the SA and International Division was born! Her recruitment skills are based upon understanding the needs of her clients and her candidates, always integrating with them to make the right match!
Beatrice Forest Beatrice joined the COREcruitment team in November 2012 and successfully completed our in-house training program. After a Bachelor degree in Hospitality and Tourism management, Beatrice graduated with a Master in Hospitality Management from A.I.M International Business School (Assoc. with Cornell University). After an early career in France and Canada, Beatrice decided to move to the UK in 2009. From Front of House to Assistant F&B Manager within a branded Hotel Operations Beatrice has gained an excellent knowledge of the Industry.
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WHAT MAKES US DIFFERENT Our Team Krishnan Doyle Krishnan has over 10 year’s market experience, focussing extensively in Europe, the Middle East and South America. Coupled with his operational background, Krishnan has also studied in Hospitality, Tourism and Facility Management in Spain and Holland, achieving a joint honours degree from one of Europe’s top Business Schools. Most recently Krishnan has also achieved qualifications from the Chartered Institute of Personal Development (CIPD), the Recruitment and Employment Confederation (REC) and an Advanced Diploma in Professional Development & Organisational Culture from a prominent London University.
Clive Yeates Clive joined COREcruitment having previously come from a chef background working in some of London’s top rosette and Michelin restaurants. Clive then spent a year working for one of the best fine food suppliers to the Capital and the UK helping them to set up their new division getting produce direct from the Paris and Italian markets. Since becoming a consultant he has forged a strong working relationship with some of the country’s leading restaurants, Gastros and hotels and they trust his judgment to find them the perfect match for their requirements.
Suj Premachandran Suj is a highly motivated and driven recruiter with an excellent track record in placing staff in a variety of fields. Suj studied in the University of the Arts and London Southbank University with qualification in creative advertising and business studies. Suj Joined COREcruitment in 2011 from an extensive background ranging from recruitment, health and fitness and retail. He now specializes in sourcing and recruitment of FM, Maintenance and Engineering Specialists.
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What we cover AREAS WE COVER •
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Executive Management (Director, CEO, Head of Operation) Head office and Corporate Office HR, Training, Support function Sales and Marketing Front of House department Guest Experience F&B department Kitchen Department Housekeeping Department Sport, Spa and leisure Entertainment and other Cruise consultant and Travel Agent
Positions WE COVER • • • • • • • • • • • • • • •
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Captain and General Managers Hotel Director Guest Relation Manager Administrator Finance Director Finance Controller On-board Sales Sales and Marketing, Business Development Reception manager Night Manager Reception, Guest agent, concierge F&B Director Restaurant / Bar Manager Assistant Manager F&B Team (Mixologist, Sommelier, Maitre D’, Chef de Rang, Waiters) Executive Housekeeper Housekeeping team Executive Chef Kitchen Team (Sous, CDP, Pastry, Commis) Entertainment team (casino, activities, etc)
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other CORE Specialities • • • • • • • • • • •
Chef Recruitment Executive Recruitment Sport and Leisure Recruitment Retail Recruitment Events and Hospitality Recruitment Food Service Recruitment Catering and Events Recruitment Head Office Recruitment Hotel Recruitment Human Resources FM Recruitment
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Global Coverage In addition to the London Head Office, COREcruitment has rapidly expanded their presence throughout the UK and now has developed international coverage with a branch in South Africa acting as the hub for all international recruitment. COREcruitment are currently working with over 200 businesses within the UK, Africa, Europe, the Middle East and more recently developed business within Australia and South East Asia.
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Internet
Open Days
We use a variety of websites for advertising and CV databases - depending on location and specialism: Total jobs, manager. co.uk, Careersbank.com, Caterer, The ladders, CV-Library, Monster, Simply sales jobs, Sales target, Career structure, FM Management, FM World, Gumtree, Jobs on line, My facilities management jobs, Reed, Supply Management. International job boards: Asiacaterer.com, pnet.co.za, corecruitment.co.za, Recruitgulf, lodgestaff.com, craigslist.com, mygulliver.com, hospitalityoffers.com, HCareers, Mayomann, Caterer Global.
Another one of our popular methods of attracting candidates is organising an open day. Essentially open days are an opportunity for potential members of staff to visit your business at one of your locations, interact with your members of staff to further our understanding of your business.
We also have the ability to use our in house system of psychometric testing. We have found this especially useful as part of the recruitment process to double check that a candidate has the appropriate ability levels to be successful in a role.
Candidate Attraction Referrals
Our network Each consultant at COREcruitment has a niche area that they work in, and within this niche area they are part of many different network groups. Consultants use these network groups to their advantage. As we’ve mentioned, referrals are a big part of our candidate attraction and good people know good people. Consultants make a conscious effort to attend any relevant networking events, so when we say they know the industry inside outthey really do!
Psychometrics
Working within these niche areas also means consultants are constantly working on similar roles. Therefore, consultants know as soon as they receive a vacancy who is available, who would be suitable and who may have a referral. Some of our top candidates are known as ‘passive candidates’ which means they are not actively looking but we always keep an eye out for them and contact them if any suitable roles come up.
We have a target at COREcruitment that 40% of our placed candidates will come via referrals and recommendations – good people tend to know good people. We actively incentivise candidates to put us in touch with their friends / colleagues and contacts to find a higher number of ‘passive job seekers’.
In 2013 COREcruitment was the fastest growing UK recruitment agency on LinkedIn Social Media More recently our focus has been on using social media to attract candidates. We see this as being a key area of growth for us as a business and 12 months ago we appointed an in-house web development and SEO specialist to manage our social networks and on-line presence. It is important to embrace social networks as part of any business’s recruitment strategy. COREcruitment has adopted a 2-tier strategy: with more recruitment
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orientated we are more geared towards actively networking with potential candidates; on networks that are more social by nature we position ourselves more from an employer branding perspective giving updates to candidates on building their ‘social work profile’ or with updates and notifications of industry news through our Twitter and RSS feeds. It is important to embrace social networks as part of any business’ recruitment strategy.
+44 207 790 2666
COREcruitment has adopted a 2-tier social media strategy. With more recruitment orientated networks we are more geared towards actively networking with potential candidates. For networks that are more social by nature we position ourselves more from an employer branding perspective giving updates to candidates on building their ‘social work profile’ or with updates and notifications of industry news through our Twitter and RSS feeds.
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Making Contact contact our consultants direct Managing Director
United Kingdom COREcruitment
Krishnan Doyle: Krishnan@corecruitment.com
4-10 Artillery Lane
Hotel, Resort and Cruise Recruitment
London E1 7LS
3rd Floor
Beatrice Forest: Beatrice@corecruitment.com
info@corecruitment.com
Senior Consultant - Chef Recruitment
London +44 207 790 2666
Clive Yates: Clive@corecruitment.com
Bristol +44 117 959 5771
International Recruitment Michelle Wells: Michelle@corecruitment.co.za
corecruitment.com Facebook: facebook.com/COREcruitmentDOTcom Twitter: twitter.com/@COREcruitment
Leeds +44 113 819 9994 Manchester +44 161 914 7832 Birmingham +44 121 296 1602 Glasgow +44 141 249 0414
Holland holland@corecruitment.com +31 (0)20 262 0088
South Africa
Linkedin: linkedin.com/company/corecruitment-ltd
COREcruitment
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Cape Town
Hout Bay 7806 +27 28 254 9177