international recruitment
About Us
At COREcruitment we provide clients with outstanding HR professionals who can transform their organisation – and we provide HR professionals with outstanding opportunities that can transform their careers. We have a proven track record of delivering industry leading HR recruitment solutions to a broad and varied client base, both in the UK and internationally. We will work closely with you to fill permanent, interim or contract HR vacancies. Our network of contacts spans the globe, so we look after HR recruitment internationally, predominately in the UK, Europe, Asia and
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the Middle East. We specialise in recruiting positions within the service industry including the retail, hospitality and catering sectors and pride ourselves in being able to provide a professional and personal recruitment service tailored to your needs by offering the highest customer service delivery that meets and exceeds our candidates and clients expectations. If you are a HR professional actively looking for a HR role within the service industry – or if you are a business looking to attract the very best calibre of candidate within your sector – call us on +44 207 790 2666 to talk to one of our consultants.
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Your dedicated team
Krishnan Doyle
Amma Owusu-Afriyie Amma gained experience in retail and recruitment before joining COREcruitment. During her Law Degree, Amma started working for companies such as House of Fraser and Selfridges before going into a career in HR. Amma recruited positions ranging from HR Director to HR Advisor for companies in multiple sectors. Amma specialises in recruiting HR positions ranging from HR Advisor through to Head of HR / HR Director positions to HR Generalist both interim & Perminant.
Janice Hardy Janice has worked and studied internationally, completing her degree in Las Vegas, she excelled in her hospitality studies, specifically in the area of finance. During her time in America, Janice had experience of dealing with challenging clients in a high profile guest relations role. Upon her return to London she completed the finest finest management development programs with an up market wine merchant. She focuses mostly on management opportunities within the service sector.
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Krishnan has over 10 year’s market experience, focussing extensively in Europe, the Middle East and South America. Coupled with his operational background, Krishnan has also studied in Hospitality, Tourism and Facility Management in Spain and Holland, achieving a joint honours degree from one of Europe’s top Business Schools. Most recently Krishnan has also achieved qualifications from the Chartered Institute of Personal Development (CIPD), the Recruitment and Employment Confederation (REC) and an Advanced Diploma in Professional Development & Organisational Culture from a prominent
Michelle Wells Michelle Wells is a highly motivated and passionate senior recruiter with an excellent track record in recruitment in all levels of management. Michelle comes from a strong restaurant operations background in South Africa, starting off at St Elmos in Hout Bay and then to the famous Mariners Wharf. Loving the hospitality industry, Michelle did her Hotel Management Diploma at Grainger Bay Hotel School and then to the bright lights of London. Michelle join the recruitment sector where she worked for another hospitality agency, mentored by Krishnan Doyle. When Krishnan took the opportunity to start COREcruitment, Michelle joined him 6 months later. In November 2009, Michelle made the decision to come back to Cape Town and so the idea for the SA and International Division was born! Her recruitment skills are based upon understanding the needs of her clients and her candidates, always integrating with them to make the right match!
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What we cover AREAS WE COVER Our HR recruitment expertise includes positions within the following functions within the HR remit: • • • • • •
HR Generalist Learning and Development Recruitment / Resourcing Employee Relations Employee Engagement TUPE / Organisational Change
Positions we cover • • • • • • • • • • • • • • •
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HR Assistant Administrator HR Coordinator HR Office/Advisor Interim HR/Project HR Director Head of HR HR Business Partner Comps & Bens Executive Employment Law Consultant Internal Recruitment Coordinator Graduate/Trainee HR Executives ER/IR Advisor L&D Specialists
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other core specialities • • • • • • • • • • •
Chef Recruitment Executive Recruitment Sport and Leisure Recruitment Retail Recruitment Events and Hospitality Recruitment Food Service Recruitment Catering and Events Recruitment Head Office Recruitment Hotel Recruitment Technology Recruitment FM Recruitment
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Global Coverage In addition to the London Head Office, COREcruitment has rapidly expanded their presence throughout the UK and now has developed international coverage with a branch in North America (Canada) and Europe (Holland) acting as hubs for all international recruitment. COREcruitment are currently working with over 200 businesses within the UK, Africa, Europe, the Middle East and more recently developed business within Australia and South East Asia.
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Recruitment PROCESS It is important to emphasise that the first part of our process is to ensure we have authorisation to recruit for the position. The team at COREcruitment prides itself on keeping in regular contact with all candidates. This means when a job comes in, no matter how precise the specifications, our consultants already know what candidates would be suitable. These candidates also tend to know good candidates; in fact 40% of our placed candidates come from referrals. Our first port of call is our database which has over 220,000 candidates. We will also advertise the role on over 25 different sites as well as post it all over our social media sites.
The next stage of our process is by initially screening a candidate by conducting a non-vacancy specific telephone conversation. This is because the candidates we register are matched on what they want to do – rather than what they apply for – this way we can find a much better longterm fit.
Upon identifying the candidate’s suitability we then conduct a second telephone interview which is more specific to the job at hand. During this interview not only do we present our client in the best possible light but we feel it is important to properly brief the candidates on the vacancy and company. It is important that we match this with the reality of the job role and the problems that candidate might face.
After the candidate has completed all three interviews, we send their CV across to our client along with a detailed profile and breakdown about the candidate. If our client wants to interview the candidate, we will organise everything necessary to make it happen. We also offer our meeting room at our offices in London for clients who need the space or who are coming in from out of town.
If we find suitable candidates beyond this stage we then ask them to come into the office for a face to face interview. This process may seem exhaustive however; we believe this is necessary to get a complete feel of not only the candidate’s experience but their personality and work attitude.
COREcruitment has a well-structured process for sourcing your ideal candidate. We aim not to find ‘A’ candidate to fill a position but ‘The’ right ‘person’ for your organisations culture and service ethic. COREcruitment promises to uphold the integrity and values of our clients, acting as true representatives of the organisations we represent in the marketplace.
Internet
Open Days
We use a variety of websites for advertising and CV databases - depending on location and specialism: Total jobs, manager. co.uk, Careersbank.com, Caterer, The ladders, CV-Library, Monster, Simply sales jobs, Sales target, Career structure, FM Management, FM World, Gumtree, Jobs on line, My facilities management jobs, Reed, Supply Management. International job boards: Asiacaterer.com, pnet.co.za, corecruitment.co.za, Recruitgulf, lodgestaff.com, craigslist.com, mygulliver.com, hospitalityoffers.com, HCareers, Mayomann, Caterer Global.
Another one of our popular methods of attracting candidates is organising an open day. Essentially open days are an opportunity for potential members of staff to visit your business at one of your locations, interact with your members of staff to further our understanding of your business.
We also have the ability to use our in house system of psychometric testing. We have found this especially useful as part of the recruitment process to double check that a candidate has the appropriate ability levels to be successful in a role.
Candidate Attraction Referrals
Our network Each consultant at COREcruitment has a niche area that they work in, and within this niche area they are part of many different network groups. Consultants use these network groups to their advantage. As we’ve mentioned, referrals are a big part of our candidate attraction and good people know good people. Consultants make a conscious effort to attend any relevant networking events, so when we say they know the industry inside outthey really do!
Psychometrics
Working within these niche areas also means consultants are constantly working on similar roles. Therefore, consultants know as soon as they receive a vacancy who is available, who would be suitable and who may have a referral. Some of our top candidates are known as ‘passive candidates’ which means they are not actively looking but we always keep an eye out for them and contact them if any suitable roles come up.
We have a target at COREcruitment that 40% of our placed candidates will come via referrals and recommendations – good people tend to know good people. We actively incentivise candidates to put us in touch with their friends / colleagues and contacts to find a higher number of ‘passive job seekers’.
In 2013 COREcruitment was the fastest growing UK recruitment agency on LinkedIn Social Media More recently our focus has been on using social media to attract candidates. We see this as being a key area of growth for us as a business and 12 months ago we appointed an in-house web development and SEO specialist to manage our social networks and on-line presence. It is important to embrace social networks as part of any business’s recruitment strategy. COREcruitment has adopted a 2-tier strategy: with more recruitment
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orientated we are more geared towards actively networking with potential candidates; on networks that are more social by nature we position ourselves more from an employer branding perspective giving updates to candidates on building their ‘social work profile’ or with updates and notifications of industry news through our Twitter and RSS feeds. It is important to embrace social networks as part of any business’ recruitment strategy.
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COREcruitment has adopted a 2-tier social media strategy. With more recruitment orientated networks we are more geared towards actively networking with potential candidates. For networks that are more social by nature we position ourselves more from an employer branding perspective giving updates to candidates on building their ‘social work profile’ or with updates and notifications of industry news through our Twitter and RSS feeds.
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COREcruitment is a leading international recruitment consultancy with a friendly team of market specialists covering multiple markets across the service industry. Established in 2005 we have rapidly earned an enviable international reputation for our professionalism and high quality service delivery – founded on our three core principles of integrity, efficiency and transparency.
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+44 207 790 2666
corecruitment.com
United Kingdom COREcruitment 4-10 Artillery Lane 3rd Floor London E1 7LS info@corecruitment.com London +44 207 790 2666
Making Contact
Bristol +44 117 959 5771 Leeds +44 113 819 9994 Manchester +44 161 914 7832 Birmingham +44 121 296 1602 Glasgow +44 141 249 0414
contact our consultants direct Holland Krishnan Doyle: Krishnan@corecruitment.com Michelle Wells: Michelle@corecruitment.com Janice Hardy: Janice@corecruitment.com Amma Afriyie: Amma@corecruitment.com
holland@corecruitment.com +31 (0)20 262 0088
South Africa COREcruitment Hout Bay 7806
corecruitment.com Facebook: facebook.com/COREcruitmentDOTcom Twitter: twitter.com/@COREcruitment Linkedin: linkedin.com/company/corecruitment-ltd Google + plus.google.com/115640662032726596055/posts
Cape Town +27 28 254 9177
Canada canada@corecruitment.com +01 7786500924