Chamber Profile Spring 2023

THE OFFICIAL PUBLICATION OF DEVON & PLYMOUTH CHAMBER OF COMMERCE FREE TO MEMBERS

Produced in partnership with

SPRING 2023

BUILDING FOR THE FUTURE South Devon College on green skills PAGES 14-15

Torbay’s new story

Looking forward to a fresh era in the English Riviera PAGES 10-13

PATRONS: Argyle and Babcock

agree landmark partnership NEWS: 90 new jobs created in major Freeport investment MOTORING: Why MG4 will shock higher-priced electric rivals

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Spring 2023 Chamber Profile

CONTENTS

CHAMBER PROFILE SPRING 2023

FIRST WORD 4

Chamber Chief Executive Stuart Elford focuses on skills for the future

COVER STORY

MEMBER NEWS

South Devon College highlights importance of green skills for construction

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SEE PAGES 14-15

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7 8 9

Chamber Patrons Argyle and Babcock agree landmark partnership Adrian Vinken wins top honour at Devon Tourism Awards 90 new jobs created in major South Devon Freeport investment Services Design Solution honoured with Queen’s Award for Sustainability Princess Yachts receives significant growth investment in ‘exciting new chapter’

CHAMBER NEWS

20 Welcoming GA Solicitors as our new Devon & Plymouth Chamber Patron

21 Book your Devon Business Show stand now and enjoy an early-bird discount

21 It’s back to the studio for series three of ‘In Conversation With...’

34-41 Pictures from this quarter’s Devon & Plymouth Chamber and member events

42 A warm welcome to all our new Devon & Plymouth Chamber members

Credit: Adobe Stock

42 Looking ahead to our Devon & Plymouth Chamber Awards ceremony

SECTOR FOCUS

FOCUS FEATURES SKILLS 10-13

Looking forward to a fresh new era in the English Riviera

INTERNATIONAL TRADE 22

Pitch and Procure partners talk about our new series of events

MOTORING 32-33

Sporty new MG4 is sure to shock its higher-priced electric rivals

24 SKILLS City College Plymouth highlights the importance of investing in staff 25 FINANCE Westcotts looks at weathering Devon’s economic storms 26 INNOVATION How fyio is helping to make the world paperwork happy 27 INNOVATION Apply now through University of Plymouth R&D Solutions Fund 28 LEGAL How the Wolves of Wolferstans are delivering on their promise 29 TRANSPORT Buses and trains work better when they work together 30 WELLBEING Benefits of developing workplace diversity and inclusion initiatives 31 ENERGY Highlighting the benefits of solar lights for your business 38 MOTORING Experience that fun-filled MINI Electric spirit with Ocean

CHAMBER PEOPLE

43 Will Marshall, Membership Experience Administration Apprentice at the Chamber

Spring 2023 Chamber Profile

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FIRST WORD

FIRST WORD THE OFFICIAL PUBLICATION OF DEVON AND PLYMOUTH CHAMBER OF COMMERCE

CONTACT DETAILS Devon & Plymouth Chamber of Commerce Unit 5 Derriford Business Park, Brest Road, Plymouth, Devon PL6 5QZ T: 01752 220471 E: chamber@devonchamber.co.uk W: www.devonchamber.co.uk News and articles should be sent to: E: marketing@devonchamber.co.uk Front cover: South Devon College highlights importance of green skills for construction See pages 8-10.

Photo Credit: John Fowler / Alamy Stock Photo Published by Cornerstone Vision Ltd 28 Old Park Road, Peverell, Plymouth PL3 4PY T: 01752 225623 W: www.cornerstonevision.com Managing Editor Ian Pilkington Designer Louis Chadwick Advertising David Simpson E: dave@cornerstonevision.com Printed by PDS Print W: www.pdsprint.co.uk PRIVACY NOTICE Cornerstone Vision Ltd process personal information for certain legitimate interest purposes, which includes the following: • To provide postal copies of this publication to Chamber member and Cornerstone Vision Ltd customers; and • To offer marketing and promotional opportunities within this publication to Chamber members an prospects.

Whenever we process data for these purposes, we always ensure we treat your Personal Data rights in high regard.

Chamber Profile is produced on behalf of Devon & Plymouth Chamber of Commerce by Cornerstone Vision Ltd and is distributed without charge to key businesses and all Chamber members in Devon. The publisher is committed to achieving the highest quality standard. However, views expressed in the magazine are independent and while every care has been taken to ensure that the information it contains is accurate, the publisher cannot accept any responsibility for any omission or inaccuracies that might arise. The publication (or any part thereof) may not be reproduced, transmitted or stored in print or electronic format without the prior written permission of Cornerstone Vision Ltd.

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Skills and training are high on the agenda in this packed spring edition of Profile, which shines the spotlight on Torbay and South Devon.

The English Riviera is embracing sectors old and new as it ushers in a new era of investment and opportunity for not only its hospitality and leisure industry, but also a thriving tech sector which already employs nearly 1,000 people in South Devon alone.

Firstly, I must pay tribute to South Devon College for supporting and being our partner for this instalment of Profile. The College, in partnership with Build Torbay, is working with local employers and businesses within the construction sector to get a clear picture of the skills, training and development needed to support the local construction sector in designing and building more energy efficient buildings.

This activity feeds directly into our Devon & Somerset Local Skills Improvement Plan (LSIP), which aims to put the views of employers at the heart of skills planning for the future.

Next, I want to say a huge congratulations to GA Solicitors, who have stepped up to become a Patron of the Devon & Plymouth Chamber. We were delighted to welcome managing partner David Wallis to our recent City Conversations event to officially announce them. Our Chamber Family is far stronger with GA Solicitors’ support and patronage.

We’re also thrilled to announce that the Devon Business Show is back for 2023 – and the Chamber is running an early-bird offer which gives exhibitors the opportunity to save 10% on the cost of your stand. Find out how you can get involved on Page 21 of Profile.

Other notable dates in 2023 include our

SOCIAL MEDIA Follow us on Twitter www.twitter.com/@chamber_devon Like us on Facebook Devon Chamber of Commerce Join us on LinkedIn Devon Chamber of Commerce

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Spring 2023 Chamber Profile

CHAMBER PATRONS

next series of Pitch and Procure events in March and April. We’re partnering with Thought Quarter and Womble Bond Dickinson to bring enterprising businesses together with several major procuring organisations, giving them a chance to showcase their products and services.

Our two international events will feature a panel of major procurers from Devon and online from Abu Dhabi, where we’ll be joined virtually by some of the world’s leading business people.

You can also book your tickets now for our Devon & Plymouth Chamber Awards ceremony at The New Continental in Plymouth.

Our 2023 event will also incorporate the winners of our 30 Under 30 campaign, in partnership with Babcock, who will be joining us on Friday 19 May for what promises to be an unforgettable celebration of our region’s businesses and entrepreneurs.

We’ve also got no fewer than NINE social diary pages in Profile this quarter, featuring pictures from our own events and yours. Our Chamber Family looks forward to seeing even more of you in the coming months!

STUART ELFORD

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CHIEF EXECUTIVE, DEVON & PLYMOUTH CHAMBER OF COMMERCE

MEMBER NEWS

MEMBER NEWS

NEWS FOR & FROM MEMBERS OF DEVON AND PLYMOUTH CHAMBER OF COMMERCE

ARGYLE AND BABCOCK AGREE LANDMARK PARTNERSHIP Two of our Devon & Plymouth Chamber patrons, both recognisable and historic institutions in Plymouth, have come together to form a landmark partnership.

Plymouth Argyle and Babcock International Group have joined forces for a three-year Community Connection partnership, which will see Babcock play a leading role in supporting combined Argyle and Argyle Community Trust activity in the South West.

The partnership is underpinned by naming rights for the Devonport End at Home Park, which, of course, takes its name from the region of the city which houses HM Naval Base Devonport, the largest naval base in Western Europe, and a cornerstone of the local economy for generations.

The partnership is the first of its kind for Argyle, and is as much a symbol of the club’s ever-growing reputation for social action as it is for on-field success. In addition to naming rights for the Babcock Devonport End, the international defence company will anchor an agenda of community engagement, including the annual Community Cup, Christmas food hamper deliveries, and community connection programme.

The suite of activities will see Babcock enable additional Argyle Community Trust activity in 15 Plymouth schools per year,

tailoring a programme of physical, educational and social activities towards communities who need them most, with an additional 450 children engaged with every calendar year.

The alignment of Argyle’s Values with those of Babcock paved the way for the agreement, with both organisations being integral to the overall economic and cultural wellbeing of the city of Plymouth and surrounding region.

The maritime traditions and heritage of our city run through both organisations, with centuries of seafaring and naval industry at the heart of our identity. In contemporary times, Plymouth’s place as a strategic naval hub for the nation has remained constant, supported

by Babcock’s vital contribution.

Throughout the partnership, Argyle will work with the renowned defence firm to provide greater insight to the valuable contribution that Babcock makes in the community, and deliver further growth opportunities for Argyle, Babcock, and the wider community.

James Greenacre, Argyle’s Head of Commercial Operations, said: “We are delighted to have brought this partnership to life – it has taken a great deal of commitment from all sides to come to this point and it is a tremendously exciting partnership.

“Babcock is a company with a substantial

global impact and it is credit to everyone at the club – and the Argyle Community Trust – that Argyle has become the sort of community club that can attract such partnerships.

“We know that Babcock’s commitment to making a positive impact in the local community matches our own. As a partnership, we can take that good work even further.”

James Smith, Senior Programme Manager at Devonport, added: “As a major employer in the region, we have a strong connection to our local community and the area in which many of our people live and work.

“Supporting our local community firmly aligns with our long-term commitment to the area and we are pleased to be joining forces with Plymouth Argyle to deliver a range of community engagement and connection activities.”

BABCOCK AND PLYMOUTH ARGYLE SUPPORT LOCAL FAMILIES IN NEED

BABCOCK’S DEVONPORT SITE PROUDLY SUPPORTS THE PLYMOUTH COMMUNITY

Babcock International worked with Argyle Community Trust, the official charity of Plymouth Argyle Football Club, to provide 200 hampers to local families in need last Christmas.

Included in the hampers were turkey, ham, fresh vegetables, Christmas puddings and more, to ensure the families could enjoy a festive meal. Each family was also given a slow cooker and cookbook, to provide a little extra support to these families for Christmas and beyond.

Babcock volunteers packed the hampers at Plymouth Argyle’s Home Park Stadium, before Babcock electric vans, drivers, and volunteers delivered them across the city of Plymouth.

A group of Babcock employees from Devonport Royal Dockyard took to the streets of Plymouth to assist Plymouth Soup Run, which supports local people who experience homelessness, drug and alcohol dependency and/or mental health issues.

Throughout the evening, the seven employees from the Devonport senior leadership team, Unite trade union and HR prepared and cooked a hot meal as well as packing up lunch bags, before distributing the food at a number of stops across the city to feed more than 60 of Plymouth’s most vulnerable people.

Spring 2023 Chamber Profile

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MEMBER NEWS

ST LUKE’S HOSPICE PLYMOUTH WELCOMES NEW CEO St Luke’s Hospice Plymouth has announced the appointment of new CEO Christina Quinn, who will take up her role this spring following the retirement of highly respected chief executive Steve Statham.

Currently Director of NHS South West Leadership Academy, Christina emerged as the standout choice in the charity’s quest to find the very best candidate to step into this incredibly important role.

Charles Hackett, chair of St Luke’s Board of Trustees, said: “I am certain that Christina’s experience in leading

and developing change will give us all an opportunity to refresh our future vision as we continue to deliver the excellent end of life care St Luke’s is renowned for, while always keeping clear sight of our mission to make sure no one dies alone, in pain or distress.”

Adrian Vinken wins top honour at Devon Tourism Award

Cornish Mutual invests in regenerative farming start-up

Adrian Vinken CBE DL was presented with the ‘Outstanding Contribution to Tourism Award’ at the 2023 Devon Tourism Awards ceremony.

The former Chair of Destination Plymouth, Mayflower 400 and Director of the Plymouth Sound National Marine Park and The Lowry Salford, Adrian has been a driving force in both the visitor and cultural sectors in the region.

Farming insurance specialist Cornish Mutual has made a ‘significant investment’ in start-up regenerative farming consultancy Terrafarmer.

The investment is a first for Cornish Mutual and is part of its service expansion to increase support for farmers through current and upcoming challenges.

Peter Beaumont, Managing Director for Cornish Mutual, said: “We have been working

He says: “It’s a joy to receive this honour and I want to thank all those involved at the Devon Tourism Awards team. Frankly I feel a little embarrassed to be given such an award for, in the end, just simply having the good fortune to enjoy one of the most exciting, varied and fulfilling careers imaginable in such a brilliant city.”

MARJON TO WELCOME NEW VICE-CHANCELLOR IN 2023 Plymouth Marjon University will welcome a new Vice-Chancellor to the city following the retirement of Professor Rob Warner in December.

Professor Claire Taylor will join the University in May 2023, from her current position as Deputy Vice-Chancellor and Professor of Education at Wrexham Glyndwr University in North Wales.

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Spring 2023 Chamber Profile

Professor Taylor said: “I’m looking forward immensely to joining Plymouth Marjon University as the next Vice-Chancellor. Marjon’s purpose, values and ambition resonate deeply with me and provide a solid platform from which to extend the University’s influence as a distinctive place of learning, research, and innovation for current and future generations.”

with Terrafarmer on how we can help our Members gain the knowledge required to adopt those techniques. This significant investment in the business will enable us to take this forward. The core of the Terrafarmer business is independent advice backed up by scientifically rigorous soil sampling and we will now be looking at how we can extend our offering around this.”

MEMBER NEWS

90 NEW JOBS CREATED IN MAJOR FREEPORT INVESTMENT Just two months after being given the green light by government, the Plymouth and South Devon Freeport is celebrating its first private sector investment announcement.

Devonport-based Babcock has secured a multi-million pound contract in partnership with Devon defence vehicle designer and manufacturer Supacat.

This contract will deliver 90 new jobs and enables Babcock to expand their operations in the Freeport’s South Yard tax site.

Today’s announcement is an exciting first milestone in the Freeport’s delivery phase and highlights the strength of partnership and supply chain opportunities that the Freeport affords. It also demonstrates that eligible new and existing businesses are keen to take advantage of the attractive package of Freeport incentives offered by government.

With an initial order to manufacture 70 High Mobility Transporters (HMT 400 series) ‘Jackal’ military vehicles, production will be focused within the Freeport’s South Yard tax site. Future spending rounds could see an additional order of over double the original requirement being made.

Jan Ward CBE, Chair, Plymouth and South Devon Freeport said: “As one of the first Freeports to get full approval just two months ago, it is great to see such private sector investment in our Freeport so early in the development programme. Indeed, we are confident that more will follow. This is a real boost to South Yard; creating a good number of manufacturing jobs for the people of Devonport and the surrounding area.

“Freeport status is a great accomplishment for the city and the wider South West region

Image credit: Supacat as it de-risks private sector investment while the overall economy is uncertain. It initiates, fosters and delivers new investment, jobs and growth – making announcements like today’s possible. We look forward to working with the MOD, Babcock and Supacat.”

Tom Newman, Chief Executive of Babcock’s Land Sector, said: “This order is fantastic news for both Babcock and the local community in Plymouth. We are delighted to be taking a key role in the production of this new phase of the Jackal platform, a truly British designed and manufactured vehicle. We are also proud to be securing critical and diverse industrial skills and capabilities and enhancing social value, including the creation of 90 new jobs.

“The HMT 400 series is also not only a

battle-proven vehicle but a fantastic export asset in its own right, and our chosen build location in the freeport zone of Plymouth will enhance its export prospects.”

The Freeport is a dynamic public/private partnership with Plymouth City Council, South Hams District Council and Devon County Council working alongside Babcock, Princess Yachts, Carlton Power, the Sherford Consortium and a wider range of stakeholders including the Universities of Plymouth and Exeter, ABP (Associated British Ports), Cattewater Harbour Commissioners, skills providers and the Heart of the South West LEP to ensure its success.

PLYMOUTH MARJON UNIVERSITY AWARDED £5.8 MILLION FUNDING Plymouth Marjon University has been awarded £5.8 million from the Office for Students (OfS), who have awarded £400 million to institutions in the UK to fund scientific, technical, and practical subjects.

The University will also use this milestone cash injection to create an outpatient and wellbeing community hub. The hub, launching in 2025, will provide placement-based learning for students whilst offering another important healthcare provision for the Plymouth community.

These new specialist facilities will support the delivery of new technical and clinical programmes such as healthcare science, nursing, and allied health professions.

Professor Michelle Jones, Deputy Vice-Chancellor for Research and Knowledge Exchange at Marjon, said: “This funding will have a real regional impact.

We have worked closely with health and care employers to develop new programmes that will plug gaps in workforce shortages.

“It will benefit residents in Devon and Cornwall who will benefit from high-quality integrated person-centred wellbeing services.

Most importantly it will ensure our students and apprentices will benefit from sector-leading specialist skills labs to be ready to deliver outstanding patient-centred care as graduates.”

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MEMBER NEWS

CHINA FLEET TRUST MARKS AFFILIATION WITH ROYAL MARINES

The China Fleet Trust is delighted to announce the affiliation of the Trust with 47 Commando (Raiding Group) Royal Marines, with The Royal Navy’s Fleet Commander having approved the affiliation request on 7 November.

The affiliation was formally recognised with the unveiling of a new addition to the Club’s heritage area and the joint signing of a Partnering Agreement by the Trust’s Chair and the Commanding Officer of 47 Commando at the Club on 12 December.

The China Fleet Trust is an important military charity who own the China Fleet Country Club in Cornwall and whose charitable objects are to provide quality leisure and recreational facilities to their beneficiaries; all serving members of

the Royal Navy, the Royal Marines, the Royal Fleet Auxiliary, the Maritime Reserve and their

“WE LOOK FORWARD TO SUPPORTING THEM AND THEIR FAMILIES, PROVIDING A VENUE AND FACILITIES WHERE THEY CAN RELAX, STAY AND ENJOY THE SPLENDOURS OF THE SOUTH WEST.” families. Ex-serving members of the Royal Navy and the Royal Marines are also classed as beneficiaries.

The affiliation with 47 Commando, based at Royal Marines Tamar, signifies a deep bond between the Trust, the Royal Navy, and the Corps. The connections between the China

Fleet Trust and 47 Commando are evident when you gaze out onto the river Tamar, where you will often see the Commando unit’s personnel and equipment exercising from their base, located in Devonport. The location and name resonate with the Trust’s roots from its original Club in Hong Kong, which was located within HMS TAMAR. Rear Admiral John Weale CB OBE (Chair of the Trustees), said: “It is fantastic to have 47 Commando from Royal Marines Tamar affiliated to the China Fleet Trust and our Country Club.

We look forward to supporting them and their families, providing a venue and facilities where they can relax, stay and enjoy the splendours of the South West.”

Services Design Solution honoured with Queen’s Award for Sustainability Services Design Solution Ltd (SDS) has been recognised for its commitment to its staff, local communities and the environment after being bestowed a Queen’s Award for Enterprise in Sustainable Development.

David Fursdon, His Majesty’s Lord-Lieutenant of Devon, presented the award to Shaun Hoppins, Managing Director of SDS, at a reception held at their head office on Friday, 20 January.

The South West and Wales sustainability and engineering consultancy has placed environmental sustainability, employee care, and support for local communities at the heart of its business operations.

Since it was established in 2004, SDS has won several awards. However, this award has particular importance for the company. The Queen’s Award for this category recognises sustainable practices, including social sustainability.

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Spring 2023 Chamber Profile

Shaun said: “To receive this accolade for exemplary practices in sustainability within our sector is an outstanding achievement and is of significant importance to us. It recognises our efforts to achieve sustainable outcomes for our business and local communities.

“It demonstrates our commitment to our staff and protecting our planet. I was delighted to accept the award from the Lord Lieutenant today along with our team, without whom we would not be able to make the positive impact that we do.”

SDS are construction consultants, specialising in building environmental engineering systems to provide safe, comfortable conditions for people to work and live.

What stood out to the Queen’s Award for Enterprise panel was how SDS embedded social value targets within its business strategy.

In addition to each employee being able to contribute pro-bono time and volunteer for

social value projects, the company donates at least 1% of its annual turnover to provide financial support to local communities.

Last year, this was over £56,000, equating to approximately £900 per employee. SDS has also given sustainability and zero-carbon emissions advice to numerous local authorities, offers careers talks at local schools and universities, and has designed work experience programmes for young people.

David Fursdon, His Majesty’s Lord-Lieutenant of Devon, said: “I’m pleased to have joined SDS at their offices to present them with their Queen’s Award for Enterprise in Sustainable Development. This marks their commitment to giving back to their local community and protecting our environment.”

MEMBER NEWS

PRINCESS YACHTS TO RECEIVE SIGNIFICANT GROWTH INVESTMENT

Princess Yachts has announced that KPS Capital Partners, LP (“KPS”) has entered into a definitive agreement to acquire a controlling equity interest in the luxury yacht builder.

Existing shareholders will retain ownership in the company.

Completion of the transaction is expected in the first quarter of 2023 and is subject to customary closing conditions and approvals.

Ryan Harrison, a Partner of KPS Mid-Cap Investments, said: “We are excited to make this significant investment in Princess Yachts, a leading company in the luxury global yachting industry with an iconic brand grounded in British tradition, a remarkable and growing product range, and world-wide reputation for quality and innovation.

“KPS’ investment will accelerate Princess’ growth trajectory and fund numerous investments for its future. We look forward to working with Princess’ existing stockholders, Chief Executive Officer, Antony Sheriff, the senior leadership team, and the talented employee base at Princess Yachts.”

Antony Sheriff, Chief Executive Officer of Princess Yachts, said: “We are thrilled to partner with KPS for this exciting new chapter for Princess Yachts.

“KPS and the Princess Yachts team are deeply committed to investing in the Company’s future while continuing to further

strengthen our portfolio of best-in-class motor yachts.

“With a current order book nearing a record $1 billion and many model lines sold into 2025, we have never been in a stronger commercial position. Together with KPS’ tremendous track record of manufacturing excellence and investing in leading brands, we are now positioned to take Princess Yachts to the next level of industry leadership in quality and innovation.

“Under KPS’ ownership, we will accelerate a range of growth and operational initiatives to build upon our long and successful history.”

This exciting news further reinforces the unique national and international marine capabilities that reside in Plymouth and the

wider South West regions.

Princess Yachts acts as a critical anchor within this international ‘marine supercluster’ and this news further demonstrates the opportunities that exist within the recently created Plymouth and South Devon Freeport, for which Princess Yachts was a keystone partner.

The continuing strength of the marine sector has been identified as a key growth opportunity by the Great South West panregional partnership and Princess Yachts remain committed to supporting these opportunities.

“WITH A CURRENT ORDER BOOK NEARING A RECORD $1 BILLION AND MANY MODEL LINES SOLD INTO 2025, WE HAVE NEVER BEEN IN A STRONGER COMMERCIAL POSITION.”

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CHAMBER FOCUS: TORBAY & SOUTH DEVON

TORBAY’S NEW STORY

A FRESH ERA IN THE ENGLISH RIVIERA TORBAY & SOUTH DEVON IS EMBRACING SECTORS OLD AND NEW AS IT USHERS IN A NEW ERA OF INVESTMENT AND OPPORTUNITY. PROFILE FOUND OUT MORE IN A SPECIAL FEATURE ON THE REGION.

The people of the glistening coastal towns of Torbay and South Devon and the glorious green expanse that rolls beyond them are in no doubt about what stunning natural assets they are lucky enough to live and work in.

It’s an image that’s inspired holidaymakers to travel to this beautiful part of the world for generations.

But while tourism and hospitality continues to drive the economy, the area is embracing opportunities from other sectors and leveraging inward investment that promises to drive Torbay into a new era of prosperity - with remarkable opportunities for business.

Some 25,000 work in hospitality here the core sector that generates a cool half a billion for the local economy every year.

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Spring 2023 Chamber Profile

But the average tourist or hospitality microelectronic and photonics companies. worker probably isn’t aware that just a It’s statistics like this that has the mile or so from the sands and crisp blue region’s leaders excited about Torbay and water of Paignton’s popular beaches is a South Devon’s potential. cluster of firms specialising in photonics Just across the road from the EPIC - producing stateCentre is South Devon of-the-art products “SOME 25,000 WORK College - and it’s no such as fibre optic IN HOSPITALITY HERE - coincidence. technology.

THE CORE SECTOR THAT Principal Lawrence Around 1,000 are GENERATES A COOL Frewin has been employed in the HALF A BILLION FOR THE instrumental in building sector in South Devon LOCAL ECONOMY EVERY links with the growing - producing £100 YEAR.” sector and the wider million for the local business community economy every year. That’s an impressive as the area grasps the scale of the sum for a workforce that’s a fraction of opportunity... “Torbay and South Devon the size of tourism. Many of them can be is home to the fifth largest cluster of found in Paignton’s EPIC Centre, which photonics companies in the country,” he houses the cluster of groundbreaking explains. “That’s a huge opportunity for us

Photo Credit Adrian Baker / Alamy Stock Photo

CHAMBER FOCUS: TORBAY & SOUTH DEVON

to give a pathway to young people into a highly skilled career.

“We’ve introduced apprenticeship focused specifically on generating a future workforce for the sector locally - it gives these hi tech businesses the skilled employees they need as well as giving genuinely exciting opportunities for children growing up in Torbay.”

That’s not to say that a new wave of tech is replacing the traditional industries Torbay and South Devon has always banked on - far from it.

In 2023 though, it’s looking forward to a different kind of opportunity that’s far from the unhelpful image of a certain 1970s fictional hotelier.

A raft of new hotels are currently being built with major UK and international

chains eyeing the rush to build and bringing investment to towns such as Torquay and Paignton. The likes of the globally-renowned Fragrance Group have built high-end hotels worldwide and they have plans for two in the area.

It means the opportunity for local construction firms is lucrative - and the need for skilled workers has perhaps never been higher.

Alongside that construction is enjoying something of a boom with the five-year project for a new hospital.

“Lockdown gave a lot of people a different perception of where we live,” says Lawrence. “This amazing coastline and environment we’re lucky enough to live beside - not only do we need to get out and enjoy it but we can work in

harmony with for a better local economy.

“South Devon College is central to providing the workforce that can power these vitally important construction projects and the multitude of growing sectors in the area.

“These projects sit alongside fantastic opportunities such as the Town Deal in Torquay and High Street Fund, which are literally changing the face of Torquay town centre with huge opportunities for business.”

The aforementioned Town Deal has already seen £25 million pumped into supporting prime development with the potential to leverage £100 million in investment.

And way over off the South West’s opposite coastline in the seas of West

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CHAMBER FOCUS: TORBAY & SOUTH DEVON

Torquay Waterfront

Cornwall, the construction of towering offshore wind farms has presented another opportunity for the marine-savvy South Devon, where the College is training future wind farm workers at its specialist facility on the River Dart, who will help power an energy project with the potential to produce many times the nuclear energy output of Hinkley Point C. It’s important to recognise that the area still very much has its challenges though.

And while it is too glib to say “well, doesn’t everywhere?” it’s also partly true that the deprivation in areas of Torbay is as much a national issue as a local one. It’s also an issue that the wider community hopes to solve by lifting the general prospects of everyone that grows up here - and business working with education plays a crucial role in this.

Take fishing, another of South Devon’s traditional trades rooted in the fishing town of Brixham, home to the highest value catch in the UK. South Devon College’s Marine Academy on the River Dart is producing the next generation of trawler workers and fishing specialists - undoing the issue of the sector’s ageing workforce with a specific fishing apprenticeship in what is an unexpectedly lucrative industry for young people to grow into.

“One of our key challenges is making families realise that from primary school there is a clear pathway to your dream job for a young person,” continues Lawrence.

“We need businesses to help us to tell people about the opportunities they have so we can pass that message to young people and shape our curriculum around

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“TORBAY AND SOUTH DEVON IS HOME TO THE FIFTH LARGEST CLUSTER OF PHOTONICS COMPANIES IN THE COUNTRY”

their needs.

“We think businesses also need to be prepared to invest in skills.

And we understand that’s tough for businesses to hear after the past few years amid a climate of rising costs.

“But if we are going to train a workforce fit for the future they need to be thinking about skills and working with Further and Higher Education to take advantage of the opportunities we have here.

They will need people trained in digital with innovative, financial and even entrepreneurial skills to succeed at their businesses.

“If we can work together we can solve one of the biggest challenges we face today - recruitment and retention.”

This all might sound like quite the story - and in fact it is. The Torbay Story to be specific.

The Torbay Story is a project by the Torbay Together partnership which strives to tell how businesses and partners are creating a new compelling vision for the three towns of Torquay, Paignton and Brixham and the countryside in-between.

It’s case is an absorbing one - the area has the natural assets and the commercial dynamism placed alongside unprecedented investment to usher in a new era for Torbay.

It’s a story worth following.

Epic Centre Paignton

CHAMBER FOCUS: TORBAY & SOUTH DEVON

HOW CAN YOUR BUSINESS WEATHER CHOPPY ECONOMIC WATERS? enlightenHR Founder: Alison Benney

Senior HR Business Partner: Holly Mapstone

Senior HR Business Partner: Pam Tilling

Devon-based HR consultants, enlightenHR launched in 2004 to ensure that SMEs have access to top-flight advice and support whenever they need it. We spoke to three of their expert HR Advisors, to get their take on how your business can weather the people-impact of the latest economic downturn.

What’s the biggest mistake you see businesses making, when a recession hits? enlightenHR founder, Alison Benney: Not being prepared. It’s far better to plan, but then to not need it, than to leave things to chance.

Senior HR Business Partner Holly Mapstone: Being forced to take fast action in a crisis doesn’t usually lead to good decision-making.

You need to consider everything - roles, skills, your industry and your business strategy, as well as the culture your business needs to thrive.

Where have you seen this first hand?

Senior HR Business Partner, Pam Tilling: A company had been forced to make a quick decision, during a recession, and was being acquired. As part of this they had transferred people out of the business. They’d lost a lot of specialist knowledge, skills and experience, resulting in a dramatic financial impact on the business, and needed our help to get things working again.

What’s your top HR tip for businesses worrying about the recession?

Alison Benney: When there’s a downturn, there’s often an opportunity - whether that’s accessing new talent, evolving strategic objectives or implementing new operational practices to capitalise on the skills and strengths you already have. Be agile, think creatively, do things differently and ask the experts. Talking to us early is when we can add the most value and alleviate the most stress.

For a free 30-minute HR review, contact Alison Benney directly on alison@enlightenhr.com or 07967 221595, quoting ‘PDCC2023’.

Pragmatic, practical advice on employment law and employee relations, delivered by your own designated HR professional.

Advice Line enlightenHR offers unlimited support and advice to its clients on the basis of an annual subscription, with the client designating key personnel who may contact their enlightenHR Partner to access the service.

Training and development enlightenHR offers a range of courses and workshops that support businesses’ people development.

HR consultancy and documentation enlightenHR offers a range of services for businesses including employee relations and documentation, as well as specialist expertise in starting and running a business.

For a free 30-minute HR review, contact Alison Benney directly on alison@enlightenhr.com or 07967 221595, quoting ‘PDCC2023’.

“At the Trust we wanted to find an HR consultancy that would pro-actively review, enhance and develop the way we manage our team of just under 90 staff. In just a few weeks since starting with us, enlightenHR is helping us achieve this goal. Alison and her team are really supportive and work in a truly collaborative way."

Dr Richard Stones, Torbay Coast & Countryside Trust.

www.enlightenhr.com Spring 2023 Chamber Profile

13

CHAMBER FOCUS: TORBAY & SOUTH DEVON

CONSTRUCTION HAS A HUGE PART TO PLAY IN HELPING TORBAY REACH NET ZERO BY 2030, BUT WE MUST ACT NOW TO TRAIN OUR WORKFORCE

South Devon College, in partnership with Build Torbay (a TDA initiative) was delighted to host an evening for local employers and businesses within the construction sector in February to get a clear picture of the skills, training and development needed to support the local construction sector in designing and building more energy efficient buildings.

This was one of a series of employer engagement events designed to contribute to the Local Skills Improvement Plan, which aims to work with employers and education providers to produce a skilled workforce better matched to the needs of business.

Speaking at the event, Helen Hart, LSIP Project Executive at Devon & Plymouth Chamber, explained that LSIPs are different to previous skills plans in that they give employers a clear and strengthened role in shaping local skills provision. In the opening keynote, Helen explained: “Skills needs are led by employers, making sure that what you’re wanting now and in the future is represented by what colleges across the South West are offering.

“Employer representative bodies – led by accredited Chambers of Commerce – have bigger buy-in when lobbying in Westminster and benefit from a full picture of what’s needed across the region. We have gathered so much labour market intelligence and wider

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Spring 2023 Chamber Profile

data and we now have an opportunity to turn “The construction sector has a huge this into something tangible.” potential role to play in helping the UK Helen explained that green skills along with to become Net Zero. There are massive digital skills are key players in this activity, opportunities around how businesses can start underpinning multiple sectors, but also stated to decarbonise both the design of buildings the importance of construction as one of the but also looking at the kinds of materials we key sector focuses in the South West. use to build infrastructure.”

The Devon & Somerset Local Skills So, what is the opportunity for the sector Improvement Plan is currently in its in Torbay? According to Torbay Council, it is consultation period before forming proposals estimated that we will need to be completing for government review.

1500 PV installs, 4000 loft insulations, 1500 “In July, we enter the implementation phase, cavity walls insulated, 5000 heat pumps working closely with providers who have installed in homes and buildings, public gained the backing of the electric vehicle charging government to start to “OVER THE LAST 20 points across Torbay and make a difference”, Helen YEARS THERE HAS technical services fit to added. Next, delegates BEEN A GLOBAL support all of this new heard from Jacqui Warren, CONSENSUS ON GLOBAL technology, annually by Climate Emergency Officer CLIMATE CHANGE: IT’S 2030. at Torbay Council: HAPPENING.” Jacqui explained: “We “Over the last 20 years can break down where our there has been a global consensus on global emissions come from in Torbay into three key climate change: it’s happening.” In 2019, an parts: our homes and buildings, our transport amendment was made to the 2008 Climate and our businesses. In Torbay quite a large Change Act introducing a target to achieve net amount of our carbon comes from our homes zero greenhouse gas emissions by 2050. In and buildings.

2020, The Ten Point Plan for Green Industrial “Construction has a huge role to play in Revolution included a goal of a 50% direct helping our residents and businesses to carbon emissions reduction in public sector get emissions down and there are loads of emissions by 2032 on 2017 levels. In discussion opportunities for young people in helping with delegates, Jacqui said: Torbay become carbon neutral by 2030. There

CHAMBER FOCUS: TORBAY & SOUTH DEVON will be lots of new jobs in exciting things like heat pump installation and installing renewable energy as we switch from gas boilers; it’s a whole new technology.”

The scale of this opportunity for local people to enter into this exciting emerging sector is significant, with thousands of skilled and well paid careers, but there is some way to go in developing the skills needed to drive the changes in building design, construction and retrofitting. Tim Holbrook, Training Manager at Nakd Solar, PV and solar installers, knows this all too well. In discussions at the event, Tim outlined his challenges: “Our biggest challenge is around recruitment at all levels; installers putting panels on roofs and electricians. In recent years the construction industry has been so busy that there have not been people available to shift into the renewable sector. It’s the people with the technical skills that we’ve really struggled to find.

“This is one of the fastest growing areas of construction. There are many areas of the country, like Torbay that are aiming to become carbon neutral in the next 10 years. The targets that have been set allow for a lot of new people to get into the industry, but we need to point those people in the right direction for training and employment.” Addressing delegates at the event, Helena Davison set the local scene: “Torbay is a naturally inspiring place to live, but we do face economic challenges. Weekly pay 12.8% below UK average​​.

“If we want to give young people the opportunity to stay in the Bay, we need to promote the well-paid and rewarding career opportunities​.Construction skills are in high-demand – the Construction Industry Training Board’s Labour Market Intelligence

Report estimates 42,000 extra skilled workers are needed in the south west by 2026.

On the subject of the huge investments in local facilities and infrastructure in Torbay, totalling £300m in regeneration, Helena commented: “By promoting construction careers to local young people, we aim to help build a circular economy whereby local residents and businesses benefit from public spend. Taking up well paid construction careers enables people to build their own aspirational leisure and lifestyle and stay in the Bay. “Young people are interested in careers that make a contribution to reach Net Zero. We need to know where to direct young people who are interested in pursuing these careers.”

Delegates were asked over the course of round table discussions to state their preference for priority green skills training provision over the next 12 months. The team at South Devon College is now developing curriculum around PV and low carbon heating at FE level as a

direct response to employer feedback. It’s not too late to influence this planning process, just get in touch with our Business Solutions team.

Over the next five years, the continued development of specialist training programmes to address the current and future skills needs of this important sector will be vital in meeting Net Zero goals. Curriculum development is likely to start with the introduction of relevant apprenticeships into the curriculum and will develop into specialist and bespoke programmes designed and delivered in collaboration with local employers, from entry level right up to modular degree programmes and higher apprenticeships.

Further Employer Liaison events are planned in Marine and Automotive, Health and Care and more. Visit southdevon.ac.uk to register your interest.

To have your say now on green skills in construction, email: employers@southdevon.ac.uk

“CONSTRUCTION HAS A HUGE ROLE TO PLAY IN HELPING OUR RESIDENTS AND BUSINESSES TO GET EMISSIONS DOWN”

Spring 2023 Chamber Profile

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CHAMBER FOCUS: TORBAY & SOUTH DEVON

TORBAY HAS A STORY TO TELL AND IT’S ONE OF TOGETHERNESS

They say nobody made it in business on with the promise of more to come, and the to how aspirations can be raised. their own. We’re stronger together, working Torbay Business Forum has a clear focus It’s also hoped some of that confidence for a common purpose. on looking after the investors who want to will resonate with those living and working in That’s certainly the mantra of Steve come here, while explaining to business what Torbay - a place sadly too used to talking itself Reynolds, chair of Torbay Business Forum, opportunities that will bring - and how to down, rather than up. who believes a combination of togetherness, connect with them.

“It took a long time to build the South purpose and momentum will take Torbay into “We need to assure investors that there Devon Expressway and it was something we its crucial next phase. will be support for them when they get here had called for for even longer” he says.

There’s no doubting the investment, and there will be a strong economic base and “But now we have a decision to make - do potential and building blocks to prosperity are environment for them to work from and to we want it to be a route that takes people out in place - but Steve and the rest of the Torbay welcome them into our community. We need of Torbay quickly, or gets them here quicker?”

Business Forum are keen to see the area’s to show them confidence - and the publication Steve clearly believes it should be the latter multiple groups become a single force to seize of the Torbay Story is vital to that.” and his passion for the area is etched into his the moment.

Practical steps are being taken to achieve every word. He quotes the Torbay Business He believes passionately in the value of this. Three town boards have been set up in Forum’s Torbay Story: the Torbay Story in achieving this. It’s hoped Torbay, Paignton and Brixham to ensure voices “Bringing businesses together both the newly-published document that sets out are heard in a cohesive way, avoiding the professionally and socially, to encourage Torbay’s shared story and its progressive plans disjointed approach of the past. active involvement strengthening the local will help drive forward the area’s development These voices will almost certainly put economy.” and give confidence to investors - both public pressure on decision makers to do the one “Collaboration is what we’ve been trying to and private sector. thing businesses in the area crave - to make do at the Torbay Business Forum,” he explains.

It’s been created with care and wide decisions in good time so that progress on “There’s a lot of groups in Torbay and South consultation to include as many shared Devon and we need to unite to talk aspirations and themes as possible “WE NEED TO ASSURE INVESTORS THAT Torbay up. There are wonderful without shying away from the area’s opportunities here but now is the THERE WILL BE SUPPORT FOR THEM problems. Instead it faces up to them time to seize them.

WHEN THEY GET HERE AND THERE WILL and provides a clear path to how “We very much believe that it BE A STRONG ECONOMIC BASE AND aspirations can be raised. should be businesses that led the It’s also hoped some of that future of Torbay, we must take ENVIRONMENT FOR THEM TO WORK confidence will resonate with those FROM AND TO WELCOME THEM INTO OUR responsibility for our future, that’s living and working in Torbay - a place important. The Fragrance COMMUNITY. WE NEED TO SHOW THEM really sadly too used to talking itself down, Group would not be investing CONFIDENCE - AND THE PUBLICATION OF millions in new hotels here if there rather than up.

THE TORBAY STORY IS VITAL TO THAT.” was not a good opportunity for “It took a long time to build the South Devon Expressway and it was them. They believe in Torbay, so something we had called for for even longer” the area’s many developments can finally take must we.” he says. shape.

The Fragrance Group’s investment - a global “But now we have a decision to make - do Torbay has a story to tell, and it’s one of chain with plans for several hotels - is often we want it to be a route that takes people out togetherness mentioned as the tangible evidence that seed of Torbay quickly, or gets them here quicker?”

They say nobody made it in business on investment is starting to bear fruit.

Steve clearly believes it should be the latter their own.

Millions have been invested by Government, and his passion for the area is etched into his We’re stronger together, working for a with the promise of more to come, and the every word. He quotes the Torbay Business common purpose.

Torbay Business Forum has a clear focus Forum’s Torbay Story: That’s certainly the mantra of Steve on looking after the investors who want to “Bringing businesses together both Reynolds, chair of Torbay Business Forum, come here, while explaining to business what professionally and socially, to encourage who believes a combination of togetherness, opportunities that will bring - and how to active involvement strengthening the local purpose and momentum will take Torbay into connect with them. economy.” its crucial next phase.

“We need to assure investors that there “Collaboration is what we’ve been trying to There’s no doubting the investment, will be support for them when they get here do at the Torbay Business Forum,” he explains. potential and building blocks to prosperity are and there will be a strong economic base and “There’s a lot of groups in Torbay and South in place - but Steve and the rest of the Torbay environment for them to work from and to Devon and we need to unite to talk Torbay up.

Business Forum are keen to see the area’s welcome them into our community. We need There are wonderful opportunities here but multiple groups become a single force to seize to show them confidence - and the publication now is the time to seize them. the moment. of the Torbay Story is vital to that.”

“We very much believe that it should be He believes passionately in the value of Practical steps are being taken to achieve businesses that led the future of Torbay, we the Torbay Story in achieving this. It’s hoped this. Three town boards have been set up in must take responsibility for our future, that’s the newly-published document that sets out Torbay, Paignton and Brixham to ensure voices really important. The Fragrance Group would Torbay’s shared story and its progressive plans are heard in a cohesive way, avoiding the not be investing millions in new hotels here if will help drive forward the area’s development disjointed approach of the past. there was not a good opportunity for them. and give confidence to investors - both public These voices will almost certainly put They believe in Torbay, so must we.” and private sector. pressure on decision makers to do the one The Fragrance Group’s investment - a global It’s been created with care and wide thing businesses in the area crave - to make chain with plans for several hotels - is often consultation to include as many shared decisions in good time so that progress on mentioned as the tangible evidence that seed aspirations and themes as possible - without the area’s many developments can finally take investment is starting to bear fruit. shying away from the area’s problems. Instead shape.

Millions have been invested by Government, it faces up to them and provides a clear path

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Spring 2023 Chamber Profile

CHAMBER FOCUS: TORBAY & SOUTH DEVON

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salary pension was entered into the Pension Protection Fund.

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It took a while to work out what that was but along with his property business, he now has a successful coaching business.

He can call upon all his experience from working in several technology companies and from having built 4 successful businesses of

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Kevin has been nominated for the award of Top EC Coach in 2021 and 2022.

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Spring 2023 Chamber Profile

17

CHAMBER FOCUS: TORBAY & SOUTH DEVON

IDENTIFYING THE SKILLS TO ENHANCE SOUTH DEVON’S THRIVING TECH SECTOR Dr Philip Mitchell, Vice Chair of the Torbay Hi-Tech Cluster, a Photonics Specialist with Lumentum, and Associate Lecturer with South Devon College, talks about the new Devon & Somerset Local Skills Improvement Plan and how it is a ‘step in the right direction’ for employers.

Torbay and South Devon is well-known for its tourism and hospitality industry, but did you know that this beautiful area of the South West also contains a thriving tech sector which provides a number of incredible career opportunities?

The new Devon & Somerset Local Skills Improvement Plan (LSIP) has been introduced to give employers the opportunity to have their say on the future of skills in our region.

Our vision is to help businesses gain access to the skills they need and contribute to an industry which already employs nearly 1,000 people in South Devon alone – producing £100 million for the local economy each year.

At the forefront is Paignton’s Electronics and Photonics Innovation Centre (EPIC) – a modern workspace which houses a group of ground-breaking, rapidly growing innovative small to medium enterprises and is the focal point of the Torbay Hi-Tech Cluster (THTC). The THTC also includes international established enterprises such as Lumentum, Coherent, Gooch & Housego and Spirent.

These global leaders in advanced technology are committed to major ongoing investment in our region, focusing on R&D, product design and manufacturing in photonics, microelectronics and satellite communications.

Dr Philip Mitchell, is Vice Chair of the Torbay Hi-Tech Cluster, a Photonics Specialist with Lumentum, and Associate Lecturer with South Devon College.

Lumentum delivers innovative photonic technology based products to accelerate the speed and scale of next-generation

18

optical telecommunications and new evolving advanced technology global market opportunities.

This includes cloud networking and storage, advanced material manufacturing, 3D sensing, clean renewable energy generation, autonomous automotive vehicle applications, 5G wireless evolution, and Internet of Things (IoT) – services and products which are vital to almost every individual and business on the planet.

With the EPIC Centre being located just across the road from South Devon College, and supported by established

companies like Lumentum, the Cluster is ahead of the curve when it comes to finding the skills it needs to succeed.

Dr Mitchell explains: “We talked to South Devon College and said we had roles in our Cluster which didn’t have the certain skills they needed, and could they provide that for us?

“We now have a photonics course which we have jointly developed. It’s a short course – 15 weeks, four hours per week – and we deliver it to new hires and aspiring technical professionals within the Torbay Hi-Tech Cluster. This is a very successful collaborative achievement for all, and raises the profile of the Cluster.”

Lawrence Frewin, Principal at

Spring 2023 Chamber Profile

South Devon College, has been instrumental in building links with the growing sector and the wider business community as the area grasps the scale of the opportunity.

“Torbay and South Devon is home to the fifth largest cluster of photonics companies in the country,” he explains. “That’s a huge opportunity for us to give a pathway to young people into a highly skilled career, and stop the brain drain from Torbay.

“We’ve introduced an apprenticeship focused specifically on generating a future workforce for the sector locally – it gives these hi-tech businesses the skilled employees they need as well as giving genuinely exciting opportunities for children growing up in Torbay.”

There’s no doubt that the tech industry relies heavily on having experienced people in place, enabling them to stay in Torbay and develop their careers. Dr Mitchell says the new Devon & Somerset LSIP is vital in helping businesses have their voices heard about the future of skills

provision.

Businesses have been saying for years about how there aren’t enough of the right sort of skills in the local workforce and need help to raise the profile of the area and the rewarding careers available.

The LSIP aims to work with employers and skills providers to redress that balance and fill any skills gaps which will, in turn, benefit businesses and staff.

Dr Mitchell adds: “There is a real opportunity to get into telecommunications, and if you’re working here in Torbay, you can find yourself a good job, continue to develop your career, and give a lot back to the local economy.

“Where I see the LSIP working is by talking to employers and finding out more about the skills businesses like ours need for the future, as well as providing us with good links into local and national government to highlight what is going on in our region.

“There is a lot more that can be done, and this is a step in the right direction.”

CHAMBER UPDATE

BECOME A CHAMBER AWARDS PARTNER The countdown is on for the 2023 Devon & Plymouth Chamber of Commerce Awards – and we’re offering businesses the opportunity to partner with us for this unmissable event at The New Continental Hotel in Plymouth, on Friday 19 May. This year we have 10 Chamber Awards categories which are all designed to celebrate the best and brightest of Devon Business. Four of those categories have already been taken, which means there are only six partnership opportunities remaining.

•

• • • • • • • • •

The Problem Solver (Business Diversification Award) in partnership with Westcotts Chartered Accountants & Business Advisers The Planet Saver (Green Business of the Year Award) in partnership with GA Solicitors The Workforce Developer (Employer of the Year Award) in partnership with YGS Landscapes The Equality Trailblazer (Diversity and Inclusion Award) in partnership with Classic Builders The Game Changer (Entrepreneur of the Year Award) The Community Champion (Social Enterprise/Charity of the Year Award) The Rapid Riser (Small Business of the Year Award) The Global Player (International Trade Business of the Year Award) Digital Business of the Year Award The Steve Whiteway Award

If you would like to partner with us for one of these categories, simply email us at events@devonchamber.co.uk. The cost is £1,500 + VAT for each category sponsor.

Newly refurbished Schiller Hall caters for up to 120 delegates, including a mezzanine floor and terrace with inspiring views

Visit devonchamber.co.uk/devon-business-show to find out more about each category and register your interest.

7 event rooms, superb catering and business class technology –

A truly unique conference venue with free parking just 2 minutes from the A38 Expressway

Buckfast Abbey Northwood Lane, Buckfast, Devon TQ11 0EG | www.buckfastconferences.org.uk | 01364 645530 | Buckfast Abbey is a registered Charity No. 232497

Spring 2023 Chamber Profile

19

CHAMBER UPDATE

CHAMBER UPDATE DEVON & PLYMOUTH CHAMBER WELCOMES GA SOLICITORS AS NEW PATRON

Devon & Plymouth Chamber of Commerce is delighted to announce that GA Solicitors, one of our most well-respected members and collaborators, has stepped up to become a Patron.

GA Solicitors operates from its two offices in Plymouth and Bath, providing specialist expert advice to businesses, families and individuals across the region and the wider UK. The firm is centred around people, which is evidenced in the people they employ, the values they promote and in the support the team provides the local community.

This new and exciting partnership with the Devon & Plymouth Chamber aims to strengthen the firm’s already hugely wellrespected name in the city and beyond.

David Wallis, managing partner of GA Solicitors, commented: “Having been a longstanding member of Devon & Plymouth Chamber of Commerce, we are delighted to now expand on this relationship and become a patron.

“The patronage offers us many opportunities to further support the business community and to develop links with other organisations in the county.

“The Chamber’s objectives are to help businesses connect, grow and succeed. The support they provide businesses is essential and we are pleased to be offering both our time and resources to help them achieve these important aims.”

The Lexcel-accredited LLP is structured around a number of practice areas - each comprising its own specialist department - including business disputes, commercial

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Spring 2023 Chamber Profile

property, company commercial, dispute resolution, employment, family, energy, personal injury, residential conveyancing and wills, trusts and probate.

The firm employs some of the most experienced and well-regarded lawyers in the region, as proven by its rankings in The Legal 500, Chambers High Net Worth, and Chambers UK. The history of GA Solicitors dates back

“THIS NEW AND EXCITING PARTNERSHIP WITH THE DEVON & PLYMOUTH CHAMBER AIMS TO STRENGTHEN THE FIRM’S ALREADY HUGELY WELLRESPECTED NAME IN THE CITY AND BEYOND.” to 1801, providing it with a rich heritage, traditional values and an approach to client service which is second to none.

In 2014, the company changed its name from Gill Akaster LLP Solicitors to GA Solicitors, accompanied by a refreshed logo.

Today, GA Solicitors plays a key role in the business community and prides itself on an effective combination of highly-qualified staff, one-to-one client service and a friendly and accessible approach.

As well as providing expert advice, the team also supports tens of charities across the region. These include St Luke’s Hospice, Plymouth Children in Poverty, Tavistock Memory Café, Young Enterprise Devon and Bowel Cancer West.

Patrons of the Chamber are some of the best-known and respected names in the business community. They are woven into the Chamber’s extensive lobbying activities and become one of our region’s principal voices.

Chamber Chief Executive Stuart Elford said: “We could not be more thrilled that GA Solicitors has decided to become a Patron of the Devon & Plymouth Chamber.

“After more than two centuries, they are a hugely well-respected name in the city and beyond.

“By putting their clients first, and continuing to invest heavily in their people and technology, GA Solicitors is able to provide the best possible service for those who need it most.

“The sheer breadth of the firm’s knowledge and their position as Patron underlines just what an asset they are and will continue to be to our members.

“Our Patrons play a unique role in developing the future of our region and the Chamber is far stronger with GA Solicitors’ support and Patronage.”

DEVON BUSINESS SHOW

BOOK YOUR DEVON BUSINESS SHOW STAND NOW AND ENJOY AN EARLY-BIRD DISCOUNT Book your Devon Business Show stand now and enjoy an early-bird discount We’re thrilled to announce that the Devon Business Show is back for 2023 - and Devon & Plymouth Chamber of Commerce is running an early-bird offer which gives exhibitors the opportunity to save 10% on the cost of their stand.

The South West’s largest business event returns to Plymouth Pavilions on Wednesday 11 October, giving hundreds of the region’s businesses and entrepreneurs the opportunity to connect with exhibitors all under one roof.

To take advantage of our early-bird offer, simply visit devonchamber.co.uk/devonbusiness-show before the end of April, fill in the form to book your stand and pay your balance within 30 days to enjoy a 10% discount.

If you’re looking for expert advice and information to help take your business to the next level, then the Devon Business Show is the place to be.

It gives you the opportunity to showcase your products and services to a wide range of

potential customers and suppliers.

Demonstrate how your business is growing while remaining environmentally sustainable and looking after the wellbeing of people and your communities.

Discover the latest strategies and trends, while networking with future customers and suppliers to showcase your products and services.

This year’s Show will again reflect the Chamber’s three strategic priorities: People, Planet, Purpose.

• ‘People’ is all about inclusive recruitment, employment, skills, education and training.

• ‘Planet’ is about achieving Net Zero, working towards Sustainable Development Goals, clean growth and transport.

• And ‘Purpose’ is about doing business that has positive social impact, creates employment and sustainable growth.

If you want to be part of this year’s biggest business event, then attending the event is absolutely free. You can find out more at

It’s back to the studio for series three of ‘In Conversation With…’

The brand new series of ‘In Conversation With...’ is out this spring, and we’re offering readers a sneak peek at some of our guests you can look forward to hearing from.

Our popular business podcast is filmed at Fresh Air Studios in Plymouth, in partnership with Westcotts Chartered Accountants & Business Advisers.

This series of inspiring interviews delves deeper into the lives of the South West’s top business leaders, influencers and owners, their plans and their ambitions and their hopes for the region.

Hear the region’s business and strategic leaders discuss with Devon & Plymouth Chamber CEO Stuart Elford the stories of their lives and topics at the heart of the local business community.

We also talk to members of the Chamber to find out about their businesses – their highs,

lows, plans and hints and tips.

In the third series, Stuart is joined by a number of well-known business people from across the region. They include: • Matt Tiller, a writer/musician/comedian who talks about the Jack Lesley statue at Home Park. He was one of the people responsible for organising it.

• Rebecca Smith, a local councillor who was one of the people responsible for the Nancy Astor statue and does a lot of work raising awareness of violence against women and girls.

• Edmond Davari, a high-profile restaurateur in the South West, and Asmi Stanley, a mortgage and protection adviser, who talk about their lives in the Middle East and India before arriving in Plymouth and starting businesses.

devonchamber.co.uk/devon-business-show If you want to exhibit we have highly sought-after exhibition options now available in our innovative layout. You can apply at devonchamber.co.uk/devon-business-show and we’ll work with you to find the best location at the Show for your business We can also supply you with L options - for each of the zone’s areas as well as for popular elements of the Show such as the networking area and breakfast.

Visit devonchamber.co.uk/devon-businessshow for more information and a brochure or email Clare Baker at Clare.Baker@devonchamber.co.uk

• Felicity Cornelius-Mercer, the wife of local MP Johnny Mercer who talks about how being married to an MP affects the lives of her and their children, including online abuse.

• Brigadier Mike Tanner, who talks about his life in the armed forces and his new role as Naval Base Commander.

We’ll be sharing details of speakers on our social media channels throughout 2023, and every episode will subsequently be added to our brand new podcast page on the Chamber website.

Listen to all of the inspiring interviews here: https://devonchamber.co.uk/podcast/

Spring 2023 Chamber Profile

21

CHAMBER UPDATE: INTERNATIONAL TRADE

MEET OUR PITCH AND PROCURE PARTNERS Devon & Plymouth Chamber of Commerce is partnering with Thought Quarter and Womble Bond Dickinson this April for two events which will bring enterprising businesses together with several major procuring organisations, giving them a chance to showcase their products and services.

Our Pitch and Procure event in Plymouth on Tuesday 18 April is being held in partnership with Thought Quarter, a strategy, design and software development agency that amplifies businesses through rapid innovation and intelligent technology.

With values of ‘clarity, curiosity and confidence’ embedded into every element of their business, the Thought Quarter team ethos partners perfectly with the Chamber’s own key strategic priorities of promoting and facilitating local procurement.

Our innovative event at the University of Plymouth will feature a panel of major procurers – including Plymouth City Council, the University of Plymouth, University Hospitals Plymouth NHS Trust, Babcock and Classic Builders – who will be in the front row of an audience that hears a series of short, sharp pitches from several businesses in quick succession.

Following a brief Q&A, these procurers can choose which businesses, if any, they wish to further conversations with. The Chamber can then broker these communications and introduce successful pitchers to additional support in preparing their tenders.

Sam Armondi, Managing Director at Thought Quarter, said: “We’re thrilled to be working with the Chamber team on such an innovative and exciting event.

“We know that great business partnerships start with conversations, and this is a great opportunity for Chamber members to spark those conversations with established businesses outside of their usual audience.”

Then, on Thursday 27 April the Chamber will be hosting the second event in our Pitch and Procure: Abu Dhabi series, in partnership with Womble Bond Dickinson (WBD).

This event will feature a panel of major procurers from Devon and online from Abu Dhabi.

A spokesman for WBD said: “As the only transatlantic law firm in the city, we are proud to be sponsoring this prestigious event building on the success of the Pitch and Procure event in April 2022.

“Promoting and facilitating the success of

Sam Armondi Managing Director at thought quarter local procurement is a key strategic priority of Devon & Plymouth Chamber of Commerce, and particularly of ours as a business and employer in the City, in not only building resilient local supply chains, but regional, national and global supply chains, too.

“We can’t wait to be involved in this unique event and the opportunities it will create.”

UPCOMING TRAINING COURSES Devon & Plymouth Chamber offers members access to more than 15 different international trade courses – many of which are British Chambers of Commerce accredited and result in recognised

qualifications.

Here is a list of our upcoming courses, which each cover the key skills that are essential to businesses that trade overseas:

4 April: Documentary Letters of Credit

4 May: Understanding Exporting

5 April: Agents and Distributors

16 May: Methods of Payments

6 April: Preferential Rules of Origin

17 May: Import Procedures

18 April: Inward / Outward Processing

18 May: Documentary Letters of Credit

19 April: Incoterms 2020

30 May: Agents and Distributors

20 April: Customs Procedures & Documentation

31 May: Preferential Rules of Origin

2 May: Export Documentation

Visit the Chamber website to browse our training dates and register your place: devonchamber.co.uk/international-trade/training

FREE CURRENCY HEALTH Convera (formerly Western Union Business CHECK FOR MEMBERS Solutions) are offering a Free Currency Health With interest rates, inflation, and looming recession driving currency volatility, businesses need to be able to make smart planning decisions for the year ahead.

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Spring 2023 Chamber Profile

Check to businesses trading internationally, in which they can explore and discuss your current FX and payments strategy.

As a Devon & Plymouth Chamber member,

you'll also receive preferential rates of exchange, zero fees and access to a range of risk management and payment solutions.

Visit devonchamber.co.uk/international-trade to find out more.

Spring 2023 Chamber Profile

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SECTOR FOCUS: SKILLS

CITY COLLEGE PLYMOUTH

HIGHLIGHTS THE IMPORTANCE OF INVESTING IN STAFF City College Plymouth highlights the importance of investing in staff At the start of February, staff at City College Plymouth marked National Apprenticeship Week - an annual event that highlights the benefits of this earnwhile-you-learn route into work for both apprentices and employers.

The College has hundreds of apprenticesin-waiting on its books ready to join local employers when the right opportunity arises; and whilst the College continued to promote this as a route into work for both schoolleavers and career changers, Director of Apprentices and Employer Services, Jamie Rowley says its important to highlight other benefits of apprenticeships.

Apprenticeships have shown time and time again to be the solution to a variety of challenges for businesses, and upskilling current staff is an avenue worth exploring, especially for those employers who are finding their vacancies going unfilled. It is also a cost-effective way of providing continued professional development to current employees who will appreciate the opportunity to gain new qualifications and improve their skill set.

Knowing all too well the benefits this can bring to an organisation, the College has staff across various departments completing apprenticeships alongside roles they’ve held for years.

Strategic Events and Stakeholder Engagement Officer Kirsty Dingley, who is a familiar face among the business community having worked in an employer-facing role at the College for the past six years, is technically an apprentice at this moment in time.

Kirsty explained: “I’ve been working in administration for quite a few years, but I’ve never had the opportunity to consolidate the skills I’ve learnt with a formal qualification.

“I didn’t do A Levels or a technical qualification after leaving school, so my highest level of qualification was my GCSEs. Whilst I’ve been lucky to find a good career, I always felt disappointed in myself to not have something else to add to my CV, especially when I push the importance of these qualifications on my sons.

“The College offered me the opportunity to complete a Level 3 Apprenticeship in

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Spring 2023 Chamber Profile

Business Administration and it has given me school with only GCSEs it’s great having the a great insight into how I carry out certain opportunity to finally gain these qualifications tasks. Whilst I have no intention of leaving the without having to sacrifice any of my salary.”

College, I’m pleased to get the chance to gain Employer Solutions Manager, Mike Jones, this qualification as it added: “We have staff gives me more options THE COLLEGE OFFERED across the College gaining in the future for further ME THE OPPORTUNITY new qualifications at a study and to continue TO COMPLETE A LEVEL fraction of the cost if they my professional 3 APPRENTICESHIP used different routes. development to IN BUSINESS The funding provided by university-level should I ADMINISTRATION AND IT the government makes choose.

HAS GIVEN ME A GREAT offering staff CPD through “I feel valued as a INSIGHT INTO HOW I apprenticeships extremely member of staff. The CARRY OUT cost-effective.

College is investing in CERTAIN TASKS. “We have apprentices me and my future, and both here at the College giving me the opportunity to gain new skills. and with businesses throughout the region Part of any apprenticeship is “off-the-job” undergoing university-level qualifications via training, and this involves gaining experience the apprenticeship route. When you consider in roles that aren’t directly related to my the most that an employer will contribute current job, but will be useful in the future towards the cost of training is £1,350, when should my role change or I progress in my you compare this to the £9,000 per year to career. complete a degree for example, it really makes “Nothing has really changed in terms of financial sense to explore the apprenticeship my average day and I’m still on the same route to provide your business with the salary, but I am given time off to work on latest industry-relevant skills that could my assignments, which have made me more encourage growth and help future-proof your reflective in how I conduct my work. organisation.”

“Once I’ve completed the level 3, I’m Mike and his team are available to work considering progressing to the Level 4 with Chamber members to devise bespoke Apprenticeship in Business Administration, skills agendas, which could incorporate other which will take a more academic approach training options. To request an obligation-free to its off-the-job training and will support consultation with a member of the team, visit someone in a management role. Having left cityplym.ac.uk/employers-app.

SECTOR FOCUS: FINANCE

WEATHERING DEVON’S ECONOMIC STORMS SHONA GODEFROY, MANAGING PARTNER OF WESTCOTTS CHARTERED ACCOUNTANTS AND BUSINESS ADVISERS, LOOKS AT WHETHER DEVON IS WELL POSITIONED TO COPE WITH THE CHALLENGING ECONOMIC CLIMATE. We’re used to weathering all kinds of storms here in Devon, but the turmoil created by economic changes recently have been challenging for even the most resilient among us.

Businesses everywhere, in every sector, are facing tough times because of staff shortages, increasing energy costs, falling footfall and more.

It would be easy to get bogged down by the gloom. But this region is good at positive thinking and we’re seeing some real rays of hope on the horizon.

Many of our clients are adapting and diversifying. Not only are our businesses responding to the economic headwinds facing them, but thinking differently about their approach.

One sector which has suffered significantly is hospitality and tourism. This economic backbone of our region is facing recruitment problems, minimum wage rises, inflationary food and drink supplies, and other overheads. Despite this, there’s plenty of resilience and many key operators remain positive about the upcoming holiday season.

Agriculture is another crucial sector here.

Many farmers and producers are worried about rising prices of fertiliser and fluctuating

grain supply affected by the war in Ukraine.

In schools, energy costs have increased dramatically - the education sector is

“NOT ONLY ARE OUR BUSINESSES RESPONDING TO THE ECONOMIC HEADWINDS FACING THEM, BUT THINKING DIFFERENTLY ABOUT THEIR APPROACH.” experiencing unheard-of pressures from the cost-of-living.

The extra £4.6 billion over two years in state school funding pledged by the chancellor in November offers some comfort in the long term, but help is needed now.

There are some more positive steps being introduced. Hiring out sporting facilities, introducing on-site cafes, renting out parking spaces during school holidays, and offering catering before and after school are just a few of the more strategic diversification steps being taken. Education can’t be compromised and there is a willingness to do whatever it takes to make sure this sector can negotiate any economic obstacles in the way.

We can’t talk about Devon’s economy

without mentioning retail. There is no doubt that this sector has probably been hardest hit by the current financial climate. The fact that customers generally have less money to spend because of reduced real wages and higher interest rates. In addition, rail strikes have affected footfall, particularly over the crucial Christmas period. It’s a perfect storm for a sector already under pressure from online retailers.

Once again, though, there’s an air of optimism as we head into spring. Retailers know that better weather brings out the crowds and we have the propensity to make hay while the sun shines.

All in all, there’s a lot to be optimistic about.

Economic climates can change and there are early signs that brighter times are ahead, as long as we all do our bit to support our local industries.

Businesses in Devon have shown they’re trying their best to not only survive but thrive.

It’s a good lesson for us all.

Shona Godefroy is the managing partner of Westcotts Chartered Accountants and Business Advisers www.westcotts.uk

Spring 2023 Chamber Profile

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SECTOR FOCUS: INNOVATION

MAKING THE WORLD PAPERWORK HAPPY

Chaotic paperwork causes untold stress, steals precious time, and Devon angel investors, Steve Warren-Brown and Nick Sprague, comes at an eye-watering financial cost – MoneyWeek reported last provided early funding to produce fyio as a minimum viable product, year that £50 billion is currently unclaimed in the UK alone due to lost which was then extensively beta tested with an early user community. and forgotten documents.

Traction with the app to date has been accelerated by early As Plymouth-born tech start-up, fyio, scales its mission to make partnerships with the Royal Marines Association and Plymouth-based the world paperwork happy, its potential has caught the eye of tech Gables Dogs and Cats Home, and the fyio user community is now and security aficionados in this country and beyond. In part, due to growing exponentially month on month. the app’s exceptional simple, accessible, As a new Devon & Plymouth Chamber member, fyio and secure interface, and in part, due to its “FYIO’S ROOTS REFLECT is inviting all members to sign up to the app for free transformational potential as a platform that DEVON AND PLYMOUTH’S and to use special code devonplymouthchamber to will protect, verify, and seamlessly share qualify for an immediate upgrade to 5GB of storage CLOSE CONNECTION confidential documents between individual and for further benefits as future functionalities come WITH THE ARMED and enterprise within the fyio end-to-end on board. www.fyio.app FORCES.” ecosystem. fyio is raising – if you are interested in Fyio’s roots reflect Devon and Plymouth’s close connection with investing, please contact investment@fyio.app. the armed forces. Louise Marsh, fyio’s co-founder, grew up in Cornwall and settled in Plymouth with her husband, Ian, when he left the British Army. Working as a life insurance advisor for Mortgages4Plymouth she saw first-hand how damaging disordered paperwork could be, one day helping a grieving family unearth a document worth £80k to them from the understairs cupboard.

But it was when Ian began applying for work in the private security sector and had to share highly sensitive documentation through unsecured email that the seed for fyio was born. Effectively having to start his own paperwork journey in his early forties, Ian wasn’t looking for a data warehouse but an unambiguously simple and secure platform to store and share sensitive documents whether in Plymouth or a wartorn corner of the world. The result was, at surface level, a simple and intuitive digital filing cabinet but one with complex and sophisticated depths, enabling a user to share a document simply and securely ‘drawer to drawer’ entirely within the app.

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Spring 2023 Chamber Profile

SECTOR FOCUS: INNOVATION

APPLY FOR FUNDING THROUGH UNIVERSITY OF PLYMOUTH R&D SOLUTIONS FUND Following the highly successful 2021 and 2022 R&D Solutions Fund, the University of Plymouth Research & Innovation Team recently launched a new round of funding.

The R&D Solutions Fund is designed to stimulate industrial collaborations and knowledge transfer between researchers and businesses in all sectors, aiming to solve specific ‘real world’ challenges.

It’s also designed to act as a catalyst for businesses to gain even greater access to the University’s world-class equipment and facilities.

Grants of up to £20,000 are available to develop R&D opportunities, from initial research activities to specialist technical support. Rich Adams, the Fund Manager described the grants as being designed “to help develop new products and services for existing and emerging markets nationally and internationally, where the research intensity of our university can accelerate the innovation process”.

The R&D Solutions Fund has had four calls so far, which have enabled the allocation of over £300k to support 18 collaborations in a wide range of areas, from biomedical science to engineering, and environmental to psychology. These projects, so far, have generated almost £2M in additional research and private sector funding.

One of the first projects successfully delivered through the R&D Solutions Fund was with Robotriks Ltd who collaborated with University of Plymouth academics to develop an autonomous agricultural robotic platform. The R&D Solutions Fund enabled the early-stage part of this research and development for the Robotic Traction Unit (RTU) to move it towards commercial viability.

This included a new design and hardware prototype, alongside research into autonomous navigation

and uneven off-road terrain traversal, through testing and practical prototyping. In the current climate, there is a huge pressure upon farmers to deliver larger and larger crop yields, whilst managing with a diminishing manual labour force.

“Without the support of Enterprise Solutions and the R&D Solutions Fund, many of these achievements would not have been possible. This support allowed for rapid acceleration of development at a very critical time.”

Jake Gibson Shaw-Sutton, Robotriks Limited R&D Solutions Fund can support: • Joint research and development projects between the University of Plymouth and business • Access to the University of Plymouth's specialist technical support, facilities and equipment • Initial research activities, feasibility studies or taking research to an implementation stage • Commercially viable or earlystage projects • Academic or business partner's time Call six opens on 20 March 2023 and closes at 5pm on 24 April 2023.

For more details contact Enterprise Solutions on enterprisesolutions@plymouth. ac.uk or 0800 052 5600 or visit the website here www.essupport.com

Spring 2023 Chamber Profile

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SECTOR FOCUS: LEGAL

THE WOLVES OF

WOLFERSTANS

WOLFERSTANS PRIDES ITSELF ON WORKING CLOSELY WITH CLIENTS TO ACHIEVE THE BEST OUTCOME FOR THEM. THIS IS HOW THEY DELIVER ON THAT PROMISE. business, we guarantee that you will receive a great service, every time you use us, from every member of our team.

We want our clients, not us, to be the ones who judge our service as excellent. To that end, we regularly offer our clients the opportunity to reduce their final invoice by up to 10% if they do not feel that the service that they received was great. To date, no one has.

Joshua Chauhan Partner and Head of Corporate Law (jchauhan@wolferstans.com)

Jack Harvey Corporate Solicitor (jharvey@wolferstans.com)

‘Finding the right structure for my business and worrying about all of the legal jargon that goes with setting up my business is what gets me up in the morning’.

Said no one. Ever.

Fortunately, we love corporate law, we love getting to know our clients and we love helping them to achieve their goals. Some of the most common ways we can help are: •

As Corporate lawyers we know that business owners start their new ventures, work long hours and make hard compromises in life because they love what they do.

We have had the pleasure of working with clients who write children’s books, run and operate national manufacturing companies, own and run their own bakeries, even clients who specialise in pest control and everything in-between. We notice that the part of their journey that our clients love is doing what they are passionate about; the part that they don’t usually love is dealing with the legal framework that sits behind that.

Jasmine Peglar Paralegal (jpeglar@wolferstans.com)

• • • • •

Speaking with you about how to structure your business; Giving you advice on how to restructure your business; Putting in place agreements between you and your business partners.

Drafting terms of business; Reviewing commercial agreements; and Helping you to buy or sell a business.

The corporate department at Wolferstans LLP is a dynamic team that prides itself on working closely with our clients to achieve the best outcome for them, but we know that all solicitors say that. That’s why, if you instruct us to help you with the legal needs of your

This sets us apart from other firms - we are confident that we can deliver on this promise because it is so important to us that we do.

If you have read this article to this point then it’s likely that you are either: 1.

In the waiting room at the dentist and reading this is all that you have to keep you occupied. In which case, good luck and hopefully you aren’t kept waiting much longer!

2.

A business owner (or a prospective business owner) that we would love to meet. We offer business owners a free conversation with one of our lawyers so that we can get to know you, discuss your business and talk you through any of the steps that you might need to take to structure your business in the best possible way. No strings attached.

We hope to work with you soon.

WO M B L E B O N D D I C K I N S O N AWA R D W I N Plymouth-based international law firm Womble Bond Dickinson (WBD) has once again been recognised for its commitment to sustainability, winning two awards at The Planet Mark Awards 2022.

The event recognises organisations and individuals that have gone above and beyond to maximise their impact in three key areas of carbon reduction and sustainability – measure, engage and communicate.

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WBD won the Data Quality and Collection Award for efficiently managing, collecting and reporting carbon emissions data across its seven UK offices and receiving a data quality score of 95%.

The firm also received The Planet Mark’s Milestone Award in recognition of the firm reaching five consecutive years of certification with The Planet Mark.

Spring 2023 Chamber Profile

SECTOR FOCUS: TRANSPORT

BUSES AND TRAINS WORK BETTER WHEN THEY WORK TOGETHER

Go Cornwall Bus route 70 connects with trains at Plymouth and Devonport stations and offers the treat of Whitsand Bay to potential passengers.

LUKE FARLEY, GWR TRANSPORT INTEGRATION MANAGER, TALKS ABOUT THE EXPONENTIAL GROWTH IN THE NUMBER OF JOURNEY OPPORTUNITIES BY PUBLIC TRANSPORT. At Great Western Railway (GWR) we are fortunate in having a rich seam of fantastic destinations to offer to potential passengers.

However, in the mid-20th century, the closure of many railway lines reduced the reach of the railway to many areas both urban and rural.

The bus network offers a sustainable public transport option to many of those areas cut off from direct access to the rail network. By working together, buses and trains can provide many of the benefits of having a railway. In Devon, GWR has been working with local authorities and bus operators to bring the two networks closer together and expand the journey opportunities available.

There are a huge number of destinations

available to both residents and visitors of from Plymouth station to attractions such as Devon by making a journey combining train the Barbican, Hoe and Royal William Yard. and bus. For example, a GWR train will take How fantastic that GWR can promote these you from Exeter to Barnstaple where there are destinations to its own passengers. good bus connections to a myriad of places GWR has been working on what have been in North Devon including Lynmouth, Bideford informally described as ‘Bus Branch Lines’. and Westward Ho! These are where a bus “PASSENGER NUMBERS route is treated like part On the opposite side ARE INCREASING ON of the county, Plymouth’s of the rail network in all ALL THE ROUTES THAT but the fact it’s a train. railway stations provide HAVE BENEFITTED FROM We’ve also embarked good connections THIS PARTNERSHIP with buses that enable on a marketing campaign APPROACH.” passengers to head to which showcases the the beauty of Whitsand fantastic places to visit in Bay and Rame Peninsula. In the summer, the the area. With the support of the local town ‘Ocean City Sights’ open top bus will take you councils, we’ve been able to promote the service on locally owned bus shelters. Having the spirit of the railway appearing in towns such as Kingsbridge, which lost its railway decades ago, has been something that all involved are really pleased about.

The result? Exponential growth in the number of journey opportunities by public transport along with encouraging signs that passenger numbers are increasing on all the routes that have benefitted from this partnership approach.

There is definitely a huge opportunity for further partnership working both for the benefit of Devon and for those who visit it.

Compared to many counties, Devon is well served by bus and it’s important that the The 164 from Totnes to Kingsbridge & Salcombe has recently been upgraded thanks to benefits of joining up this network with the funding from Devon County Council. It has been promoted thanks to a strong partnership wider reach of the railway are exploited as far ethos shared by the council, bus operator Tally Ho and GWR and initial indications are that as possible. passenger numbers have grown considerably since.

Spring 2023 Chamber Profile

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SECTOR FOCUS: WELLBEING

DISCOVER THE BENEFITS OF DEVELOPING WORKPLACE DIVERSITY AND INCLUSION INITIATIVES In 2022, many employers in the South West are reconsidering their approach to inclusion, with equality and diversity now considered a business priority and sound investment proposition. Jane Forrest, Employer Inclusion Lead at Seetec Pluss, explains.

The rise in demand for a more inclusive workplace has been driven by challenging external economic and social factors which has determined the need to attract a more diverse candidate pool.

Developing workplace diversity and inclusion initiatives brings a wealth of benefits to an organisation from enhancing brand reputation to expanding a customer base.

Doing things differently and embedding inclusion into core values and everyday activity, can also help alleviate the ‘great resignation’, stabilising employees who are less likely to look for another job.

Employers choosing inclusion as a new way of working will connect instantaneously with the diversity of the outside business world and its community. Ultimately, this will ensure a more transparent, authentic, and diverse hiring process. And that is one of the most important initial steps to becoming more inclusive in a highly competitive world of work.

We were excited to attend this year’s South West Business Show during National Inclusion Week and we asked exhibiting employers what it means to them to be inclusive? and how inclusion in the workplace can be improved?

What employers are saying…

“As a Disability Confident Employer (level 2) we consistently apply the core Disability Confident principles which yield a multitude of inclusion benefits to everyone in their organisation” “Inclusion is about getting the right applicant based on their values and attitude

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Spring 2023 Chamber Profile

and not requiring skills or experience or a trial shift, even if it’s only for an hour or a completing application forms. Coupled couple of hours, because it might suit us and with offering flexibility on working hours to they’re perfect, but they might not actually like overcome recruitment barriers such as public it either. So, they don’t feel the pressure that transport timetables/childcare issues.” they’ve got to actually stay or come employed “I think having different ages is really with us.” important. It nice to have some more younger “I would like to see more dialogue. So, it’s parts of the team and some older people in not something that sits on a shelf as an action the team” plan, but it’s something that is actually alive, “I would continue to push the message real, happening and making a difference.” of openness; there’s different strokes for “I think being open, asking questions, different folks. So just being open and unlearning and finding out what we need to honest and supportive do to be more inclusive is of people’s individual “I WOULD CONTINUE important.” needs, personalities and TO PUSH THE MESSAGE “When it comes to preferences” OF OPENNESS; THERE’S inclusion, the thing I’d like “I think it’s important DIFFERENT STROKES to see most is for people that the one thing we FOR DIFFERENT to listen. I think we hear should do is to stop and FOLKS. SO JUST BEING an awful lot of talk about take time to understand OPEN AND HONEST representation and people one another. So, I would AND SUPPORTIVE OF being able to see things like to maybe stop the PEOPLE’S INDIVIDUAL happening in the world. clocks, give people time NEEDS, PERSONALITIES And whilst I think that’s to stop and talk to one AND PREFERENCES” important, I think that’s another and really spend going to be followed up by the time that’s necessary to understand, learn people actively listening to what’s being asked more about each other. And in that way, I of them as well. That’s what it is for me.” believe we can truly find and seek inclusion.

Great poignant feedback from employers “I think I’d like to see more people be more celebrating difference and championing appreciative of everybody’s differences rather positive action in the workplace, so why not than seeing them as a problem.” jump on board and be part of the generation “Obviously, cricket being a worldwide sport, that puts people first no matter their race, we have a lot of interest from people from gender, background or disability. different countries, different backgrounds.

Now we have refugees that want to play here.

And it is fantastic to me to be able to offer our facilities to all these different people, which is making us very much feel we’re doing our bit for inclusiveness.”

“We offer candidates an interview, but we also give them the chance that they can do

SECTOR FOCUS: WELLBEING

HIGHLIGHTING THE BENEFITS OF SOLAR LIGHTS FOR YOUR BUSINESS An investment in green energy for any individual or organisation is always cheaper in the long run.

Synergy Solar Lights was founded in 2017 in Australia for sustainable reasons, energy and cost saving, and now has opened up in the United Kingdom.

The network covers more than 70 countries and regions around the world and focuses on the manufacturing and sourcing of high-tech solar lights.

This includes comprehensive intelligent solar lighting solutions, uniquely designed solar garden lights, solar street lights, and solar smart lights.

For a long time, we have known that there are better ways to live - and those better ways are to live sustainably.

We have been doing research on sustainable living for a very long time and how we can work together and contribute to a better

way of living and reduce the impact on our environment.

Solar street lighting is worth the money in comparison to traditional lighting because it saves corporations, businesses, and municipalities more money over time.

You won't need to replace the LED fixtures as often, you save a lot of money on trenching, and don't need to worry about buying expensive permits.

Synergy Solar Lights is backed by qualified engineers and professionals at hand with more than eight years of research in the field of solar lighting.

The company has launched three core intelligent technologies, ALS, TCSand FAS, which breakthrough in the short lighting time in cloudy or rainy days for a minimum of seven to 12 days of continuous lighting and temperature control in extreme hot and cold countries and prolong the lifespan.

Also, the automatic fault detection system can monitor which part of the lamp has a problem at any time without disassembling the lamp for testing, which greatly reduces the time and cost of after-sales.

Find out more about Synergy Solar Lights at www.synergysolarlights.com

There are a number of important benefits to businesses who choose solar lights, including: •

They charge through the largest renewable energy source - the sun!

•

They reduce electricity bills - no need to pay for ongoing and rising electricity costs.

•

They have diverse applications and can be easily relocated.

•

There are low or no ongoing maintenance costs.

•

Advanced technology means they operate at full performance between seven to 12 days, even on cloudy, snowy or rainy days.

•

They are cheap and easy to install, and there is no need for an electrician.

•

They improve your energy security and independence.

•

They help your business’s green credentials and corporate social responsibility (csr).

•

They reduce your impact on the environment.

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Spring 2023 Chamber Profile

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CHAMBER Motoring

SPORTY NEW MG4 SURE TO SHOCK HIGHER-PRICED ELECTRIC RIVALS

DEVON & PLYMOUTH CHAMBER CEO STUART ELFORD ROAD TESTS THE NEW ALL-ELECTRIC MG4 FROM RODGERS OF PLYMOUTH. When I turned up at the Rodgers of Plymouth MG showroom at Like many modern cars, the control systems are really intuitive - so Christian Mill Business Park and first saw the new MG4, my attention it only took Craig a few minutes to run through the vehicle settings, was immediately piqued. including the regenerative braking and numerous driver-assists known Firstly, this is a good-looking and unique small family car. The bonnet, as the MG Pilot system. nose and headlights are purposeful and sporty looking, despite there The Pilot system includes: Active Emergency Braking with Pedestrian being no grille as this is an all-electric vehicle and Bicycle Detection; Lane Keep Assist with Lane Departure Warning The rear has modern angular tail lights that are shaped into the rear System; Traffic Jam Assist; Intelligent Speed Limit Assist with Traffic spoiler, and there is sporty trim around the Sign Recognition; Intelligent High Beam back end which continues along the sides THIS MODEL IS FINISHED OFF Assist; Adaptive Cruise Control; and Driver and joins with a scooped spoiler at the WITH SPORTY DIAMOND-CUT Attention Alert. The MG4 feels like you are front.

ALLOY WHEELS - BRINGING piloting an aircraft thanks to its dual-display This model is finished off with sporty TOGETHER A PACKAGE THAT IS screens, one in front with all the driving diamond-cut alloy wheels - bringing CLEARLY MEANT TO EVOKE THE information and one central with all the other together a package that is clearly meant to SPORTY MG’S OF YESTERYEAR. system controls, including Apple CarPlay and evoke the sporty MG’s of yesteryear.

Android Auto. Many of the systems can also Craig from Rodgers showed me around the car and demonstrated its be operated from the steering wheel controls. keyless entry. Once in the spacious cabin you still don’t need the key as Completing my ‘cockpit drill’ (years of police driver training I still can’t the vehicle senses when you are in the car and springs to life. shake off!) I got a feel for all the interior fixtures and fittings.

This isn’t a big car by any means, but there was plenty of room for my Apparently, the MG4 shares parts with Volkswagen - and you can six-foot-three frame (even in the back) and the seats were supportive certainly tell. The interior of the SE model is relatively basic, but the and comfortable, with the sporty theme continuing with quality piping. plastics are high-quality and it comes with all the usual cup-holders,

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Spring 2023 Chamber Profile

CHAMBER Motoring coat hooks, storage boxes and phone charging points you would expect - and even includes a glasses holder above the rear-view mirror.

It has a spacious boot that on some models can be made level with the hatchback, which would allow easy entry for Charlie, our fourlegged Devon & Plymouth Chamber wellbeing officer.

Turning the rotary gear selector and pulling away into traffic, the car was extremely quiet - as you would expect from an electric vehicle and it was only when I got up to motorway speeds that I detected any wind or road noise.

I drove through a combination of city traffic jams, dual carriageways and country roads, which the MG4 handled with equal ease. of quality and spec for just £26,995 on the road, which goes some Pressing it hard around a roundabout, the way to explaining why so many fleet managers rear-wheel drive MG was extremely sure-footed, THAT PRECISE HANDLING and taxi drivers are buying MGs. which is testament to the claimed 50:50 weight ALONGSIDE ACCELERATION I was very pleasantly surprised by this car and distribution and low centre of gravity. That THAT IS QUIET, BRISK when I dropped it back, I found myself browsing precise handling alongside acceleration that is AND PROGRESSIVE, the showroom for other models in the range. quiet, brisk and progressive, makes overtaking MAKES OVERTAKING EASY So, if you are in the market for an electric easy and, combined with impressive braking, AND, COMBINED WITH vehicle and want something a little different makes this a very pleasant car to drive.

IMPRESSIVE BRAKING, with a cool name to match, then pop along I only had the MG4 for a few hours and had MAKES THIS A VERY to Rodgers of Plymouth and speak to the some meetings in that time, so sadly I didn’t get PLEASANT CAR TO DRIVE. team about an MG – you, too, are likely to be a chance to drive it as much as I would like, but in pleasantly surprised! the time I did it was very hard to find fault.

I also turned off some of the driving assist modes as there were so Find out more about the MG range by contacting Rodgers of Plymouth many I felt at times like the car could drive itself. It can’t, by the way, but on 01752 773399 or visit the website here: it certainly has a raft of safety features to keep you on the road, in lane www.rodgersofplymouth.co.uk/ and away from danger.

The seven-inch driver display has a lot of information on it, but I am sure you get used to it and the 10.25-inch colour central display is intuitive and useful.

The claimed range for combined driving is a useful 218 miles and the battery can be charged to 80% in just 40 minutes, and a five-star Euro NCAP safety rating makes this a very safe and practical, but not at all boring, family car.

The SE spec I drove had a lot of features, but I think I would opt for the Trophy Long Range specification that does 270 miles combined and includes sat-nav, 360-degree parking camera, heated front seats and steering wheel, and a mobile phone Bluetooth key.

That being said, I don’t know of any other electric car with this level

TECH SPECS Model: MG4 SE Price: £26,995 otr Power: 168bhp (rear-wheel drive) 0-60 mph: 7.5 seconds Battery: 50.8kWh WLTP range: 217 miles Features: 10.25-inch Touchscreen and seven-inch Driver Display, Apple CarPlay & Android Auto; MG Pilot System, LED Headlights & Rear Lights, Automatic Lights, Rear Parking Sensors, 17-inch Alloy Wheels, Auto AC, Adaptive Cruise Control.

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CHAMBER SOCIAL DIARY

PUTTING YOUR BUSINESS IN POLE POSITION WITH BRANDS MATCH

To grow, your business needs to be put in front of the right people, at the right time with the right message – as often as possible.

Our sold-out Brands Match event at Roger Young Jaguar Land Rover in Saltash gave our members the chance to find out more about Commercial Opportunities here at the Devon & Plymouth Chamber and how our team can help you grow your brand.

This exciting invitation-only event - held in partnership with Fresh Air Studios - was aimed at marketing professionals to both bring a little sparkle to the start of the New Year and help you plan your brand strategy.

Our keynote speaker was Ben Stirling, director and co-founder of UX web design agency Made with Maturity Ltd, which designs and builds websites to meet your user needs.

Ben spoke about a number of key strategies and tactics businesses should be using for

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Spring 2023 Chamber Profile

their marketing channels, as well as talking about his 20 years’ experience of producing award-winning interactive media, from websites and microsites to webcasts, viral campaigns and live events.

Our hosts, Roger Young also kindly provided the catering, a prize for our draw on the day and even the valuable insights of one of their motoring experts, Will McKean, who is an instructor at Land Rover Experience West Country and talked to us about the importance of keeping an eye on the horizon.

The exciting agenda included top tips on how to make the most of your Devon & Plymouth Chamber membership, opportunities to partner with us and raise your brand profile in 2023, and opportunities to work with peers and share challenges and tips - all mixed with a bit of New Year fizz and sparkle!

Thank you to everyone who joined us, especially those who donated prizes for the draw.

CHAMBER SOCIAL DIARY

WHAT WE OFFER

PARTNER AT OUR EVENTS

DYNAMIC REACH

STRAIGHT TO MAILBOX

We strive to ensure our calendar is packed with events where businesses learn, collaborate and build powerful new connections. By partnering at our events, we put your business in a spotlight to be seen by peers and potential customers across the region.

Our digital channels total over 40,000 highly engaged followers and our website is visited by thousands every month. Plus, our Profile magazine is a coffee table staple and our podcast is one of the UK’s most popular business listens.

Our prized email list is 1,800 strong and is packed with business leaders and decision makers. We help you go straight to their mailbox with your message - our average email open rate is a sought after 30%.

Find out more on our website: www.devonchamber.co.uk/commercial-opportunities/

UX WEB DESIGN AGENCY

Is your website losing you business?

We use data and design to make your website work harder for you. Get in touch today for a chat about how we can make your website the best it can be.

 Marketing websites  UX & UI design for technology

M A D E W I T H M AT U R I T Y . CO M

01752 936300 Spring 2023 Chamber Profile

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CHAMBER SOCIAL DIARY

OUR HEALTH, WELLBEING AND HR EVENT AT THE MARKET HALL

Devon & Plymouth Chamber of Commerce partnered with Wellbeing at Work for a special Health, Wellbeing & HR Event at The Market Hall in Devonport.

By supporting your workforce, you are not only improving productivity, retention and morale but you also enable your organisation to become the ‘employer of choice’ in a tight labour market.

This unique event in November 2022 aimed to help employers better understand the ways in which they can best support their staff.

As well as a range of exciting and interactive activities throughout the day, there were also opportunities to network with other businesses, workshops and a ‘Chill Zone’ in the venue’s Immersive Dome.

Our keynote speakers were Stuart Elford, CEO of Devon & Plymouth Chamber of

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Commerce; Greg Price, Health Improvement Manager at Wellbeing at Work; Ed Hart, Programme Lead at Real Ideas; Claire Turbutt, Health and Wellbeing Programme Manager at Office of Health Improvement and Disparities (OHID); and Brian Rossiter, Business Development Manager at Growth Partners PLC. Dr Smita Tripathi, Lecturer in Leadership and HRS at University of Plymouth, talked

CHAMBER SOCIAL DIARY

about the next generations expectations of wellbeing in the workplace, and Carola Becker – The Nutrition Coach discussed the problems of poor workplace wellbeing, and how nutrition and lifestyle plays a crucial role in helping to increase productivity and performance.

We were also joined by Tom Lavis and Neil Talbot from YMCA Plymouth, who ran our Physical & Mental Wellbeing breakout room.

The trio covered office / working-fromhome exercises and tips, and gave a special 10-minute talk about one of the YMCA’s national initiatives.

The aim of this presentation was to deliver workplace wellbeing ideas which promote both physical and mental health for employees and the employer, which can subsequently increase employee

engagement and increased productivity.

Elsewhere, Caroline Wilson from Partners& ran an interactive workshop with GA Solicitors‘ Serena Willis, James Peterson and Matthew Rose, offering guests the opportunity to share tips and best practices with the experts and other business owners to benefit you, your family and your business.

A huge thank you to everyone who joined us, especially our event partners, Wellbeing at Work, and our hosts, Real Ideas, for letting us use their incredible venue.

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CHAMBER SOCIAL DIARY

BUSINESSES INVITED TO JOIN FORCES FOR CHILDREN’S HOSPICE IN 2023

Children’s Hospice South West (CHSW) is looking for local companies to join an exclusive business networking club in 2023.

The charity, which runs three children’s hospices, including Little Bridge House in North Devon, launched its Business Club initiative in 2021 as a way for companies to connect during the pandemic. Since then, more than 100 members have joined forces to share ideas and raise awareness of their business at special networking events, while helping to provide vital hospice care for hundreds of local children and their families.

Amanda Gallagher, CHSW’s Corporate

Partnerships Fundraiser, said the charity hoped to reach out to even more businesses – big and small – in 2023.

She said: “The CHSW Business Club has been a real success story of the pandemic; at a time when the rug was pulled from under the feet of companies and charities, the club has enabled CHSW and the South West business community to build relationships in a meaningful and mutually beneficial way.

“It’s been great to see businesses come together to form friendships and share ideas and successes, as well as strategic thinking to help navigate their way through some

unprecedented challenges in recent times.”

As well as invitations to local networking events, members benefit from exposure on CHSW’s social media channels and receive regular updates about how their support is making a difference.

“Becoming a member of the CHSW Business Club will also impact positively on staff morale and contribute to meeting your corporate social responsibility objectives,” added Amanda.

“It costs just £300 to join for the year, less than £1 a day, and provides 12 months of opportunities, as well as the knowledge that your business is part of a family of supporters ensuring CHSW is there for local families now and in the future.

“This year, we’re looking for 300 companies across the South West – 100 local to each of our three hospices in Devon, Cornwall and Bristol – to be part of this special network, and we’d love you to be among them!”

To find out more about CHSW’s Business Club or to sign up, visit www.chsw.org.uk/businessclub

DON’T JUST DRIVE IT, FEEL IT. GET READY TO EXPERIENCE THAT FUN-FILLED MINI ELECTRIC SPIRIT WITH OCEAN. The MINI Electric is part of the modern vehicle revolution, bringing together the very best in striking aesthetics with innovative engine technology that will have you amazed and excited in equal measure. Same iconic design, brand new capability, with an impressive instant torque as you zip from 0-62mph in just 7.3 seconds.

The intrigue of the MINI Electric lies in the performance. On a full charge, this model offers a magnificent range of up to 145-miles, which gets you where you need to go whether that’s weekend adventures or daily commutes. Charging is made super simple, with charging via a home wallbox taking around 3.5 hours for a full charge. And with over 11,000+ public charging points available, you’re never far from having a full battery when you’re out on the go.

Of course, this being an all-electric model, the MINI Electric emits zero CO2 emissions.

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Offering three levels, each with their own selection of spec, the MINI Electric’s impressive technology ensures that you experience complete innovation whilst driving to your next destination.

Whichever level you choose, you’ll get to enjoy amazing features that make every journey effortless and fun. At the heart of

the dashboard is the 8.8” high-resolution colourful display, that incorporates key information and useful details, like MINI navigation, which shows live traffic updates and nearby charging stations, as well as the vehicle’s entertainment system.

You can maximise your MINI Electric experience with the new MINI App. Thanks to its array of clever features, it has never

been easier to plan your journeys.

You can plan your routes, lock and unlock your MINI, view charging activity including your battery life, book a service, and add charge to your trip just by using your smartphone.

Not only is the MINI Electric the perfect companion for your personal everyday use, it is also the ideal vehicle to use for your business. Making the switch to the MINI Electric means you can save as you drive, as this vehicle is up to three quarters cheaper in comparison to a petrol or diesel car, costing as little as 5p per mile. If you’re looking for your next business vehicle, look no further and jump into the world of MINI. At Ocean, we have a special business offer available on the MINI Electric Level 2.

Scan the QR code to enquire today and get started with the MINI Electric. *Terms & Conditions Apply. View Full offer on our website for more information.

CHAMBER SOCIAL DIARY

DISCOVERING AND NURTURING THE NATURAL BEAUTY OF PLYMOUTH’S BEAUMONT PARK

More than a century since opening to the public, Beaumont Park remains one of Plymouth’s most beautiful green spaces.

Established in 1892, this hidden gem is located just a 10-minute walk from the city centre along Ebrington Street, next to Nash & Co’s offices in Beaumont House.

The picturesque park is surrounded by high walls and is home to a number of mature trees including oaks, beech, sycamore and horse chestnut.

And during the spring, you’ll find a display of woodland wildflowers on the southern side.

Beaumont Park is known to some as ‘Squirrel Park’ due to the abundance of grey squirrels that scamper about between the trees.

There is also a large playground with a selection of different equipment including wheelchair accessible items, as well as a basketball hoop and ball games areas.

With the park now in need of a little TLC, a group of volunteers is aiming to really bring it alive for the local community.

The Devon & Plymouth Chamber, together with Steve Warren-Brown from YGS Landscapes, was lucky enough to accompany Dave Briggs from Nash & Co Solicitors to hear what the group has been up to and how we can collectively support the Beaumont Park project.

Nash & Co Solicitors has been working on the outside space of its Plymouth offices to encourage greater biodiversity, nature and improve wellbeing for their team and the local community.

This work has now expanded to the firm establishing the Friends of Beaumont Park.

Local schools Holy Cross and Salisbury Road Primary Schools and Veterans Outdoors

(www.veteransoutdoors.org.uk/) have joined and they have started recruiting some local residents to the group as well. It is hoped that over time, other organisations will also come on board.

Veterans Outdoors has been working with one of our Chamber members, Pentillie Castle & Estate, on a mission to help armed forces veterans reintegrate back into their communities.

The group has helped build a wildlife pond already, erected new rose trellises and helped with the construction of a new fence.

We walked around Beaumont Park, hearing and sharing ideas about how to bring the park alive for the local community.

An area of the park has been fenced off, creating an educational and wildlife ‘reserve’.

The plans are to plant wildflower seeds with the support of fellow Chamber members, Pollenize CIC, and establish a series of bug houses, hedgehog houses and bird and bat boxes, which YGS Landscapes has offered 50 pallets to build.

For the paths in the park, the YGS team have talked about their plastic flowerpot recycling plans, transforming them into hard-wearing sustainable path edgings, and also their eco bricks which they can provide.

Steve has even offered Dave the opportunity to visit YGS headquarters and have access to supplies he might need.

Nash & Co Solicitors have been leading the rewilding project, while the University of Plymouth is carrying out research in the Microscopy Department on biochar soil and analysing new tree soil for YGS, which they hope to trial in Beaumont Park.

Trees throughout the park need a full tree inspection as some are nearing the end of

their lives or are diseased, and a plan will be developed for new planting, sourcing local province seedlings and trees from species that best support biodiversity.

Plymouth City College is starting a new horticulture apprenticeship course, which is also sponsored by YGS. This should help provide the skills needed to support the industry in delivering the various landscape, nature, and sustainable programmes locally.

This course will include a community project as 10% of the course, which could be the project, and YGS Landscapes’ aim is to have 10% of its workforce as apprentices to keep training the next generation of horticulturalists.

Our group also talked about Finance Finder as a means of sourcing funding for a variety of businesses and CIC’s and charities.

Dave said: “It was absolutely fantastic to get to spend some time with Clare and Steve in Beaumont Park, talking about what we’re already doing, some of the things that we’d really like to do and, ultimately, forming closer links and a really good relationship with Steve (Warren-Brown).

“Along with getting the Friends of Beaumont Park up and running, and getting the community more involved, our biggest goal for 2023 is to get the big rubble oval in the middle of the park removed. Then we can really start making some big improvements to the park.”

Steve added: “YGS Landscapes are very keen to support this wonderful scheme and help Dave and Nash & Co Solicitors develop their plans for this Beautiful Park within the community.”

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CHAMBER SOCIAL DIARY

PLYMOUTH AREA BUSINESS COUNCIL 2022 AUTUMN DINNER AT THE BOX Everyone was dressed to impress when the Plymouth Area Business Council (PABC) hosted its Autumn Dinner at The Box Plymouth in November 2022.

With this year’s meeting having a nautical theme, chef Matt Dell created a special – and delicious – themed menu, while entertainment was provided by the Old Gaffers Shanty Crew.

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Guests of honour included the Lord Mayor of Plymouth, Cllr Sue Dan, and Captain Karen Dalton-Fyfe as the key speaker.

The brilliant Port of Plymouth exhibition area was open during pre-dinner drinks, before guests were piped into the formal dinner by South West bagpiper, Paul Jackman.

CHAMBER SOCIAL DIARY

CREDIT: Pictures courtesy of John Allen

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CHAMBER NEW MEMBERS

NEW MEMBERS Accelerate Business Consultancy & Solutions 2 Royal Oak Bude Cornwall EX23 9NP www.accelerate-business.co.uk Affascinante Ltd 21 Plantation Way Torquay Devon TQ2 7SR www.affascinante.co.uk Age UK Plymouth William and Patricia Venton Centre, Astor Drive Plymouth Devon PL4 9RD www.ageuk.org.uk/plymouth Alliance Pioneer Group Hawthorne House Plymouth Devon PL6 7TL alliance-pioneer.co.uk A Older Safety Solutions PL6 8EQ www.aosafety.co.uk Apex HR Ltd Falcon House Plymouth Pl7 5YJ www.apexhr.co.uk Arbuthnot Latham & Co., Limited The Senate Exeter Devon EX1 1UG www.arbuthnotlatham.co.uk Artframe Solution Unit 360-362 Plymouth Devon PL4 0SP www.Artframesolution.co.uk Atlantic Inertial Systems Limited Kingsbeech Whitworth Road Cirencester GL7 1RT www.collinsaerospace.com Bespa Unit 17, De Haviland Road Clyst Honiton Exeter EX5 2GE bespa.co.uk Beverston Accountants Ltd Unit 3, Stoke Damerel Business Centre Stoke Plymouth PL3 4DT www.beverstonltd.co.uk Blue Cloud Health 37 Barlow Gardens Plymouth Devon PL2 2SJ www.bluecloudhealth.com Burrington Estates Commercial ltd Clyst St Mary Devon EX5 1FY www.burringtonestates.co.uk Business English Consulting Service Ltd 126 Aldersgate Street London Greater London EC1A 4JQ www.englishandbusiness.com Castle Courtyard Limited St Marychurch Devon TQ1 4QZ Claire Perry Virtual Assistant 48 Woodfield Crescent Ivybridge Devon PL21 0FB www.claireperryva.co.uk

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A WARM WELCOME TO OUR NEW MEMBERS FROM ACROSS DEVON & PLYMOUTH

Conscious Business Solutions 5 School Close Plymouth Devon PL7 4HP consciousbusinesssolutions.co.uk/work

Jurys Inn (soon to be Leonardo Hotel) 50 Exeter Street Plymouth Devon PL40AZ www.jurysinns.com

Shackleton Consulting Plus 27 Elizabeth Avenue NEWBURY RG14 6HA www.shackletoncd.com

CoreBlue 6 Sandy Court Plympton Plymouth PL7 5JX coreblue.com

Kaya Gallery 53 Southside Street Plymouth Devon PL1 2LB kayagallery.co.uk

Derriford Therapies 77 Upland Drive Devon Plymouth PL6 6BE www.derrifordtherapies.co.uk

Like Minds 56A East Street Ashburton Devon TQ137AX wearelikeminds.com

Simply Counselling Community Interest Company Unit 4a Plymouth Devon PL3 4DT www.simplycounselling.org

Device Revive Ltd Unit 25 Lister Close Business Park Plympton Devon PL7 4BA devicerevive.co.uk

Little Ant Insurance The Old Bank Paignton Devon TQ3 2ER www.littleantinsurance.co.uk

Effective Communication Market Hall, Duke Street Devonport Plymouth PL1 4PS www.weareeffective.co.uk Eyes Up Training Limited 5 Sandy Court Devon Plymouth PL7 5JX eyesup.eu forCelebrations Brinsabach Farm South Brentor Devon PL19 0NW www.forCelebrations.co.uk FYIO Limited International House London N1 7SR fyio.app Gifted Women Tavistock Enterprise Hub Tavistock Devon PL19 0BN www.giftedwomen.co.uk

Metro Services 19 Pinnacle Quay Plymouth Devon PL4 0BJ www.torus.org Micronomy Ltd. 6 Polruan Terrace Plymouth Devon PL1 5EB www.micronomy.co.uk Mission Mindset Plymouth Devon PL6 5QZ www.missionmindset.co.uk Moor To Life Education & Wellbeing CIC Plymouth Devon PL8 2NW www.moortolifecic.com NHBS 1-6 The Stables Totnes Devon TQ9 5LE www.nhbs.com

Glanville Environmental Unit 2 Central Court Ivybridge Devon PL21 9PE www.glanvilleenvironmental.com

Plymouth and South Devon Freeport Ltd Ballard House West Hoe Road Plymouth PL1 3BJ www.pasdfreeport.com

Grey Matter Ltd The Old Maltings Ashburton Devon TQ137DF greymatter.com

Plymouth Estates Limited 45 Springfield Road Plymouth Devon PL9 8EP www.plymouthestates.co.uk

Hanly Bookkeeping 5 Bumble Walk Yealmpton Devon PL8 2FH

Plymouth Fishing and Seafood Association c/o PTA, Fish Quay Plymouth Devon PL4 0LH www.pfs.uk

Hearts Together 7 Blunts Lane Plymouth Devon PL6 8BE www.heartstogether.org.uk Houndiscombe Consultants Limited T/A Condy Mathias PL4 6HH www.condymathias.co.uk Ignition Credit PLC Sterling House Truro Cornwall TR4 9LF www.ignitioncredit.co.uk Its All About You Coaching 77 Cowick Hill Exeter Devon EX2 9NQ itsallaboutyoutraining.com JensonR+ Limited Fishleigh Court Barnstaple Devon EX31 3UD www.jensonr.com

Spring 2023 Chamber Profile

Plymouth Hospitals Charity Level 5 Opposite Pharmacy Derriford Plymouth PL6 8DH www.plymouthhospitalscharity.co.uk Q.B.P Engineering Ltd 3 Anderton Close Tavistock Devon PL19 9RA www.qbpengineering.com Redmoor Property Consultants Unit 4 Plympton Plymouth PL7 1AB www.redmoorproperty.co.uk Rider Levett Bucknall UK Limited Accounts Payable Birmingham West Midlands B3 2BH

Sound Communities CIC Sound Communities CIC Paignton Devon TQ3 3BN www.soundcommunities.co.uk Speedwell Kia Matford Park Road Exeter Devon EX2 8FD speedwell-kia.co.uk Successful CRM Ltd 45 Efford Lane Plymouth Devon PL3 6BG www.successfulcrm.co.uk Synergy Solar Lights Pty Ltd Suite F225A, Follaton House Totnes Devon TQ9 5NE www.synergysolarlights.com Tamar Valley AONB/Cornwall Council Tamar Valley Centre, Cemetry Road Gunnislake Cornwall PL18 9FE www.tamarvalley.org.uk Taylor Made Solutions Fire, Security & Electrical Contractors 63 Basepoint Business Centre Exeter Devon EX2 8LB www.tmsdevon.co.uk Tecalemit Garage Co Ltd Eagle Road Plymouth Devon PL7 5JY www.tecalemit.co.uk The Chauffeur The Captains House Plymouth Devon PL1 3GU www.keepmesafetravel.com The Emerald Group Ltd 10 Hobart street Millbay Plymouth PL1 3 DG www.emerald-group.com The Franchise Consultant Unit 4 Somerset Place Plymouth PL3 4BB www.thefranchiseconsultant.co.uk The National Trust Saltram Saltram House Plymouth Devon PL7 1HH www.nationaltrust.org.uk/visit/devon/ saltram Wildanet Westbourne House Liskeard Cornwall PL14 6BT www.wildanet.com Wine to Water Coaching Wayside Devon Okehampton EX202NR www.winetowatercoaching.com YMCA Exeter 39/41 St David Hill Exeter Devon EX4 4DA www.ymcaexeter.org.uk

CHAMBER PEOPLE

Name: Will Marshall Role: Membership Experience Administration Apprentice at Devon & Plymouth Chamber of Commerce What drives you?

Coming up with creative ideas that change processes and make life better for our team and our members.

What do you do and why do you enjoy it?

My role is currently Membership Experience Administration Apprentice.

My job gives me lots of satisfaction because I love finding out about how business in Devon operates.

What inspires you?

Both of my parents are extremely hard working which is something that I have always found really inspiring. I’d also like to set a good example for my younger brother.

Where do you see the future of your organisation?

The truth is that joining the Chamber can really benefit businesses. I hope that all the regional businesses at least consider joining and review the benefits that we offer. The more members we have, the more connected we can make them and the more beneficial we can be!

If you could sum up your CV in one word, it would be…

Growing.

When it comes to business, do you follow head or heart?

It is important to use both. My head makes decisions, and my heart follows them through.

Describe yourself in five words.

Enthusiastic, Organised, Approachable, Considerate, Professional

What’s the best advice you’ve ever been given?

Never bite off more than you can chew.

The All-New MG4 EV

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Find out more and book your test drive today at Rodgers MG Rodgers of Plymouth MG Christian Mill Business Park, Crownhill, Plymouth Devon PL6 5DS. T: 01752 773399 W: rodgersofplymouth.co.uk *Range applies to All-New MG4 EV SE Long Range with the 64kWh battery from a single charge on the WLTP combined cycle: Combined Range 281 miles (450 km): City Range: 360 miles (579 km); Combined Driving Efficiency: 3.8 miles/kWh (16.0 kWh/I00km).

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BOOK YOUR NEXT EVENT WITH US

CONFERENCES I MEETINGS I EXHIBITIONS OUTDOOR EVENTS I BANQUETS I TEAM BUILDING

exeterevents@thejockeyclub.co.uk 01392 832599 44

Spring 2023 Chamber Profile