Chamber Profile Magazine Summer 2024

PAGES 18-23

Graham collects Lifetime Achievement at our Chamber Awards Exciting times for Britain’s Ocean City

Devon’s ‘30 Under 30’ business stars PAGES 8-17 PAGES 24-25

NEWS: Sir Fix-a-lock scoops King’s Award for Enterprise

EVENT: Counting down to Devon’s biggest Business Show

PICTURES: From all our Chamber and member events

FOCUS FEATURES

FIRST WORD

Chamber Chief Executive Stuart Elford shines the spotlight on Plymouth MEMBER NEWS

Sir Fix-a-lock receives prestigious King’s Award for Enterprise

Plymouth Skills Builder initiative to revolutionise workforce training

Arts University Plymouth named University of the Year for South West

CHAMBER NEWS

LSIP team and Devon delegates fly the flag for skills in Nepal

Pictures from this quarter’s Devon & Plymouth Chamber and member events Register now for our International Trade training courses in 2024

SECTOR FOCUS

EDUCATION

Partnering for Progress: City College

Plymouth’s Commitment to SMEs SUSTAINABILITY

What Is Net Zero and how does it impact businesses in Devon? DIGITAL

Driving sustainability and profitability with digital transformation EDUCATION

How University is developing innovative solutions with businesses CHARITY

25 Years of Burts: Celebrating provenance, and supporting the RNLI EDUCATION

New £12 million Centre for Law and Social Sciences at Exeter College COMMUNITY

Argyle Community Trust and partners toast Brickfields green light LEGAL The

for

Managing business interruption

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Front cover: Graham collects Lifetime Achievement at our Chamber Awards

See pages 18-23.

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FIRST WORD

“

A warm welcome to our packed summer edition of Profile, which shines the spotlight on Plymouth and its thriving marine and sustainability sectors.

There’s no doubt that Britain’s Ocean City is thriving as it gets ready to welcome in a new era of innovation, investment and opportunity.

Nowhere is that more evident than on our beautiful and picturesque coastline, where Plymouth is leading the way to become the UK’s first National Marine Park after securing £11.6 million of funding from The National Lottery Heritage Fund.

In our dedicated section, we look at why 2024 looks set to be a year to remember for people and businesses as Plymouth looks to become a global powerhouse for marine innovation.

I also want to say a huge thank you to everyone who joined us at Crowne Plaza Plymouth in May for our glittering Devon & Plymouth Chamber of Commerce Awards ceremony.

We had an incredible response for this year’s Awards, with more than 160 nominations across our 12 categories - as well as more than 70 entries for our 30 Under 30 campaign in partnership with Babcock International Group. Meet all our 30 Under 30 winners on pages 24 and 25.

It was also a huge honour to present the Lifetime Achievement Award to Graham Stirling, who was joined on stage by his loving family.

A huge thank you to our Chamber Awards partners and our Chamber patrons, without whom we simply couldn’t host amazing events like this.

Our attention now turns to the Devon Business Show, which returns on 16 October with a fresh new format that will promote inclusivity and feature exciting, innovative and

CHAMBER PATRONS

interactive displays.

We’ve also got a great new venue, Plymouth Life Centre, where we’ll be theming our event around people, health and wellbeing.

This event is one of the highlights of the region’s business calendar and is the perfect platform for businesses across Devon and Plymouth to showcase their products and services.

More than 50 stands have already been snapped up, and you can book your place by choosing your stand on our interactive map and completing the form on the Chamber website.

Finally, I’d like to say a huge well done to Plymouth Argyle Football Club on their incredible achievement of retaining their Championship status for another season.

It’s evident the feel-good factor is here to stay in Britain’s Ocean City!

STUART ELFORD CHIEF EXECUTIVE, DEVON & PLYMOUTH CHAMBER OF COMMERCE

SIR FIX-A-LOCK RECEIVES PRESTIGIOUS KING’S AWARD FOR ENTERPRISE

Congratulations to one of our longstanding Devon & Plymouth Chamber members, Sir Fix-a-lock, who has been honoured with a King’s Award for Enterprise for Sustainable Development.

The Plymouth company is one of 252 organisations nationally to be recognised with a prestigious King’s Award for Enterprise and one of only 29 to gain the Sustainable Development category.

Announced in May 2024, Sir Fix-a-lock has been recognised for its excellence in Sustainable Development. This esteemed recognition highlights the company’s exceptional commitment to sustainability and environmental stewardship.

Founded in 2011, Sir Fix-a-lock has been a frontrunner in green initiatives, specialising in lockouts, master key systems, UPVC door and window repairs, and operating a specialist key cutting shop and trade counter shop on Plymouth Hoe.

As Plymouth’s only Master Locksmith Association company, Sir Fix-a-lock has garnered numerous accolades, including the English Veterans Awards Business of the Year award and Devon & Plymouth Chamber of Commerce’s Steve Whiteway Award in 2023.

It also has the coveted Gold Award from the Armed Forces Covenant Employers Recognition Scheme.

Sir Fix-a-lock’s sustainable efforts encompass various initiatives, including investing in electric vehicles such as the new VW ID Buzz and an electric BMW motorbike.

The company’s building is adorned with solar panels, harnessing solar energy to power operations and even offering free charging for local charities’ batteries and EVs during summer months.

Moreover, the company promotes ecofriendly driving habits among its staff, encouraging walking or cycling to work and advocating the use of flagship locks made by Evva, composed of 90% renewable materials.

Paul Montgomery, the company founder, expressed profound pride in Sir Fixa-lock’s achievements, stating: “To win the King’s Award for Enterprise is truly humbling and exhilarating. The dedication of our team has been immense, and we are all honoured to wear the King’s Award emblem.”

Paul encourages all companies to strive for excellence in their respective fields and pursue sustainability initiatives.

the local business community through his company and his amazing work for charity, so this accolade is certainly well-deserved.”

Congratulations also to ViSummer, who will receive a King’s Award for International Trade to add to the Queen’s Award for Enterprise they received in 2012.

ViSummer was also named Green Business of the Year at the 2021 Devon & Plymouth Chamber Awards, after setting demonstrable and measurable targets for improvement and delivering change by driving to make the ‘green agenda’ central to the way in which it operates and delivers as a business.

Stuart added: “The King’s Awards for Enterprise are a prestigious honour and, with this success, Sir Fix-a-lock and ViSummer have joined a very exclusive group of businesses that includes fellow Chamber members Plymouth Citybus and Services Design Solution. Well done!”

Sir Fix-a-lock’s receipt of the King’s Award for Enterprise is a testament to their leadership in environmental responsibility and innovation. The company sets a shining example for businesses worldwide, demonstrating that sustainability and success go hand in hand.

Stuart Elford, Devon & Plymouth Chamber CEO, said: “Congratulations to the whole Sir Fix-a-lock team on this incredible achievement.

“Paul is a hugely important part of our Chamber family and plays a crucial role in

China Fleet Training Academy launched in partnership with City College Plymouth

City College Plymouth, the city’s anchor institution for skills, is proud to announce a new strategic partnership with the China Fleet Country Club.

This exciting new collaboration aligns with the College’s commitment to not only training the workforce of the future, but strategically working with employers across the region to promote community health and active wellbeing.

The partnership represents a strategic response to bridging the skills gap and addressing recruitment needs through demand-led initiatives.

At the core of this collaboration is the establishment of the China Fleet Academy, which offers specially curated courses for Club staff. Beyond providing access to these

tailored educational pathways, the alliance also opens the door for staff to pursue a wide array of development opportunities.

Set to widen participation in academic pursuits and promote lifelong learning through continuous personal development, the collaboration will see a completely transparent approach, with a focus on removing any barriers to learning for Club staff.

This strategic initiative aims to unlock innovative skills and training opportunities, ensuring that the sector can flourish and adapt to the ever-changing landscape.

Jackie Grubb, Chief Executive of City College Plymouth, expressed her delight for this bespoke partnership, stating: “We are thrilled to join forces with the China Fleet Country Club to elevate education and talent development in the fitness, leisure and

The King’s Awards for Enterprise, previously known as The Queen’s Awards for Enterprise, were renamed last year to reflect His Majesty The King’s desire to continue the legacy of HM Queen Elizabeth II’s by recognising outstanding UK businesses.

The Award programme, now in its 58th year, is the most prestigious business award in the country, with successful businesses able to use the esteemed King’s Awards Emblem for the next five years.

Applications for the King’s Awards for Enterprise 2025 are now open. For more information, visit https://www.gov.uk/kingsawards-for-enterprise.

hospitality industry.

“This partnership exemplifies our commitment to serving our community and providing unparalleled educational opportunities for our students.

“Through this collaboration, we aim to create a thriving ecosystem that not only empowers individuals to succeed in the fitness, leisure and hospitality sector, but also contributes to the growth and prosperity of our city and region.”

PLYMOUTH SKILLS BUILDER INITIATIVE TO REVOLUTIONISE WORKFORCE TRAINING AND EMPLOYMENT OPPORTUNITIES

City College Plymouth is leading the “Plymouth Skills Builder” initiative, a groundbreaking project funded by Plymouth City Council aimed at revolutionising skills training and employment opportunities in Plymouth.

With a visionary approach to education and community support, this initiative is set to transform the local workforce and contribute to the city’s sustainable development goals.

In conjunction with local partners, Argyle Community Trust, Plymouth Active Leisure and Livewell Southwest, the project is designed to address crucial areas such as confidence building, resilience, essential digital skills, and provides clear pathways from training to employment in key sectors.

The unique partnership will address where health and wellbeing have been significant barriers for people to gain new skills or get into work. Participants will have a tailored programme that can support fitness, rehabilitation, wellbeing or strength conditioning which will sit alongside training to

work and gain new skills.

Through the Plymouth Skills Builder, City College Plymouth is focusing on investing in the future of individuals who are currently distant from the job market. The project stands out for its comprehensive service provision, funded through revenue grants, ensuring that participants receive ongoing support tailored to their unique circumstances.

The project will see a clear focus on the acquisition of digital equipment, directly addressing and mitigating the challenges of digital poverty. This strategic focus on digital inclusivity and access ensures that all students, regardless of their background, can benefit from the latest educational tools and resources.

The initiative is scheduled to run until March 2025, within which City College Plymouth, alongside its partners, will deliver a range of interventions. These include innovative short courses and bespoke training opportunities designed to meet the immediate needs of Plymouth’s workforce, while providing the

Westcotts bingo night raises over £8k for Woodside Animal Welfare Trust

Westcotts held a fundraising bingo night and raised over £8,000 for Woodside Animal Welfare Trust.

The event was held as part of a year-long fundraising effort for the charity, which is nominated as the Charity of the Year (2024/25) for Westcotts‘ Plymouth and Torquay offices.

An animal rehoming charity based on the outskirts of Plymouth, Woodside is a large and vital safety net for vulnerable animals. As well as looking after young and healthy animals before they are adopted, the Trust has a collection of much loved resident pets that are unlikely to be adopted, such as the elderly and long-term sick.

The animals include dogs, cats, rabbits and hamsters as well as a few hand reared sheep, goats and a pot-bellied pig. The Trust relies on donations for its running costs which are high as many of the pets need veterinary attention and may be at the Sanctuary for some time as they recover.

The fundraising evening, held at Plymouth Argyle, saw guests enjoy several rounds of bingo, including a music round and a quiz round, alongside good food and a raffle. The event was a roaring success with over 200 people in attendance and over £8,000 raised

for the charity.

Matt Keane, Westcotts’ Charity of the Year region lead for South Devon, said: “This year the staff in both our Plymouth and Torquay offices voted to support Woodside as our nominated charity for the year. The team has put in a huge amount of work to ensure our first large event was a triumph – a special shoutout to Brooke Morey, Charlotte John, Emma Mills and Rebecca Kelly who worked tirelessly in the background to make this a success.

“The event went off flawlessly and was enjoyed by all of those who attended. Thank you to everyone who came along and kindly purchased numerous raffle tickets as well as to Ollie Jackman and James Fisher of Agile Business Comms Ltd who compered the evening amazingly!”

Lisa Darcey, Assistant Manager at Woodside Animal Welfare Trust, added: “Everyone at Woodside is astounded by the money raised at the bingo night organised by Westcotts. The kindness and generosity of those who attended on the evening, as well as the efforts put in by the Westcotts staff was truly amazing. With over 140 animals on site at present and the numbers growing these funds will be put straight to work on the animals in our care.”

local population with the skills needed to gain employment.

The project will focus on developing skills linked into sectors where there are currently significant vacancies, specifically in health, construction, engineering and digital careers, with tailored programmes aimed at entrylevel participants, career changers, and those aspiring for higher roles.

Pauline Hands, Executive of Health, Leisure & Public Services at City College Plymouth, speaks highly of the initiative, noting: “The Plymouth Skills Builder project marks a pivotal step in our approach to education and training, focusing on inclusivity and accessibility.

“By working closely with our partners, we are addressing critical skills gaps and laying the foundation for a healthier, more skilled workforce. This project underlines our dedication to nurturing talent across Plymouth, ensuring every individual has the opportunity to succeed.”

Westcotts is committed to supporting the communities in which the team live and work.

Matt Keane, Charity of the Year region lead for South Devon, has been working with the Plymouth and Torquay teams on ways to support the charity. This event was the latest in a series of fundraising initiatives, with previous events organised including a Halloween themed bake off.

The team have more exciting event plans in the pipeline, including several team members preparing to tackle the 3 Peaks Challenge later in the year.

ARTS UNIVERSITY PLYMOUTH NAMED UNIVERSITY OF THE YEAR FOR SOUTH WEST ENGLAND

Arts University Plymouth has been named University of the Year for South West England at the Whatuni Student Choice Awards (WUSCAs).

The nominees and winners of these awards are selected by students based on reviews submitted by students from across the UK, and winners judged by a panel made up of prospective and current university students.

Arts University Plymouth was crowned as the Lecturers & Teaching Quality Winner for South West England, Facilities Winner for South West England and Student Support Winner for South West England. The leading arts university was also awarded Second Place for South West England for Students’ Union.

Ranked out of over 100 of the UK’s top universities at an awards ceremony presented by actor and comedian Lenny Henry, Arts University Plymouth came fourth place overall in the UK category of University of the Year and top out of all universities in the South West of England.

Voted for by students, Arts University Plymouth took home second place in the UK for the Facilities award, third place overall in the Student Support category, and fourth place in the Lecturers & Teaching Quality category.

2023, Arts University Plymouth won a Kindness in Education Award, recognising the arts university’s collective work to build a kinder and more compassionate university and an inclusive community for staff and students.

specialist for creative arts education, the University of the Year award celebrates the overall experience of students, focusing on lecturers and teaching quality, the Students’ Union experience, facilities and student life. Arts University Plymouth was the only specialist arts university considered for this category.

The University was awarded Winner in the Facilities award category for South West England, celebrating the access students have to the wide array of subjectspecific resources available across all creative disciplines. Students voted based on Arts University Plymouth’s cutting-edge resources, including Fab Lab Plymouth, diverse multimedia and photography studios, a comprehensive Materials Lab that supports innovative practices in hot glass, ceramics and biomaterials, and the university’s well-equipped Drawing Lab, Fashion and Textile studios.

Highlighting the quality of Arts University Plymouth’s provision as a leading

Seize the Future with Seas Your Future

Seas Your Future (SYF) is a youth development charity focused on sail training on traditionally rigged tall ships. We have been members of the Chamber for four years, valuing the opportunities to develop meaningful partnerships and engagement in the Southwest.

Our vision is a world of opportunities for young people, by providing real life experiences and an alternative form of learning, encouraging inclusiveness and passion through teamwork, adventure and challenge. We cultivate personal development, open opportunities for diverse career options and promote the importance of environmental sustainability and conservation. We do this through residential sail training programmes that support the development of skills and physical, mental and social capabilities, enabling young people to discover and fulfil their potential and contribute

Being named Winner in the Student Support category for South West England celebrates the University’s focus on student support and on promoting kindness in the processes of thinking, making and living. In

meaningfully to society.

In September, Pelican of London will sail along the south coast with youngsters from Devon and East Cornwall. Our head of science, Dr Charlotte Braungardt, will lead the annual Plymouth Ocean Science Voyage, a nineday sail training adventure. Working with the region’s marine science and conservation community, the teenagers will learn about climate change and blue carbon, shark and ray conservation, marine litter and waste management, meteorology, and renewable energy. A range of instruments and an underwater drone will support learning about the physical properties of the sea, plankton, marine mammals and diverse habitats. At the end of the voyage in Plymouth, trainees will share their experience and learnings with invited guests, parents and teachers, and Pelican of London will open to the general public for tours, science exhibits

Winning the Lecturers & Teaching Quality award for South West England, student votes highlighted teaching excellence on offer at the University. In 2023, Arts University Plymouth was awarded a triple Silver rating by the Office for Students in the Teaching Excellence Framework (TEF).

Professor Paul FieldsendDanks, Vice-Chancellor & Chief Executive of Arts University Plymouth, said:

“We are so delighted with the acknowledgement of our work through these awards. In particular the recognition in the University of the Year category has demonstrated that small and specialist Universities like ours have much to contribute to the landscape of UK Higher Education. For the third year in a row, we are proud to celebrate these achievements with our community and with future applicants.

“This accolade is testament to the hard work and dedication of our talented colleagues at Arts University Plymouth, who work so hard to prioritise the needs and experiences of students. Thanks also to every student who used Whatuni to share their experiences of studying with us, helping applicants around the world to learn what to expect when they join our creative community.”

and activities.

SYF partners with organisations that share our passion for how sail training, ocean science and showcasing maritime careers transform the lives of young people. We work with our partners to identify individuals who will benefit the most from our programmes, to generate funding for bursaries, and to give young people who voyage with us the experience of hands-on ocean science activities. In the Devon and Plymouth area we are currently successfully partnered with Lipson Co-operative Academy, Discovery College, the National Marine Park, Shark Trust and Ocean Conservation Trust. To discuss becoming a partner, please email: simon@seasyourfuture.org.

Dates for the diary: Pelican arrives in Plymouth 11 Sep, Plymouth Ocean Science Voyage 12-20 Sep, Open Deck on Pelican 21/22 Sep 2024.

Millions of pounds of investment, new jobs and incredible investment opportunities. Here, Profile looks at why summer 2024 is going to be one to remember for Plymouth’s people and businesses as Britain’s Ocean City looks to become a global powerhouse for marine innovation.

Plymouth. Is. Thriving. It’s a statement that, while true, only really scratches the surface of what is happening as Britain’s Ocean City gets ready to welcome in a new era of innovation, investment and opportunity.

Nowhere is that more evident than on our beautiful and picturesque coastline, where Plymouth is leading the way to become the UK’s first National Marine Park after securing £11.6 million of funding from The National Lottery Heritage Fund.

Not only will the project revolutionise the way Plymouth interacts with its heritage, it will also promote a more harmonious relationship with the ocean and create hundreds of jobs.

Through the creation of the National Marine Park, with the support of the Heritage Fund, the city will invest to boost the species and habitats in Plymouth Sound, providing much-needed funding to help support the recovery of nature in the Sound and to improve resilience to the challenges faced by climate change.

As part of the exciting and diverse activity plan, Plymouth Sound National Marine Park (PSNMP) aims to engage the entire city generating closer connections to the ocean through experiences that promote positive behaviour change.

Elaine Hayes, CEO of PSNMP, explains: “This programme - the result of a twoyear process since its inception - has been designed to maximise the number of people accessing the National Marine Park’s incredible built and natural heritage, encouraging everyone to discover the treasures of Plymouth Sound and to enable communities to care for the National Marine Park.

“This journey to connect people with the sea in a new way will ensure that the communities of Plymouth can be active and engaged citizens of the sea.

“This will enable access to all the benefits that the National Marine Park can offer but will also be an integral part of restoring and protecting the world-class nature and landscape of the Sound, and we are very grateful to National Lottery players for making this possible.”

A series of sensitive restoration projects across the citywide waterfront will enable greater accessibility to PSNMP. These developments will open up new ‘gateways’ to the National Marine Park itself through previously inaccessible heritage sites, including the 17th century Mount Batten Tower - where improvements will enhance time spent here by visitors - and Garden Battery at Mount Edgcumbe, which has been

closed to the public since World War II. Meanwhile, as part of the overall Plymouth and South Devon Freeport initiative, £19.9 million from the government’s Levelling Up Fund will be used to support skills provision in Plymouth, regeneration of the city’s waterfront and port infrastructure at Millbay, and construction of a dedicated space to support companies in innovation within the Freeport’s South Yard site.

This grant will unlock essential capital works to key assets, which will benefit the city’s residents as well as establish Plymouth as a Net Zero port city with a superb waterfront.

Three sites will receive investment and are all central to the delivery of the Freeport: the Freeport Innovation Centre; the modernisation of port infrastructure at Millbay, and Freeport skills and regeneration of our waterfront.

It is estimated these investments will generate over £28.6 million of match funding, support new skills and career paths and create over 3,500 jobs.

Add to that Plymouth Argyle Football Club’s incredible achievement of retaining their Championship status for another season, and it’s evident the feel-good factor is here to stay in Britain’s Ocean City!

LOCAL SUPPLIERS GIVEN NEW OPPORTUNITIES TO WORK WITH PLYMOUTH’S BIGGEST ORGANISATIONS

Businesses in Plymouth are being invited to join the city’s largest platform for accessing tenders, procurement opportunities and finding local suppliers.

Find It In Plymouth (finditinplymouth.co.uk) launched in May 2024 and will give businesses the chance to receive regular opportunities and supply their goods and services to some of the city’s biggest organisations. In turn, they’ll also be able to advertise opportunities and find suppliers easily.

Millions of pounds worth of opportunities to do business are expected to be generated within months of Find It In Plymouth’s launch.

It’s free to sign up and is a partnership between Devon & Plymouth Chamber of

Commerce, Babcock and Plymouth City Council to support the supply chain and encourage spending in the local economy.

The aim is to bring buyers and suppliers together to boost the local economy, secure jobs and support our region's carbon reduction goals.

The new platform is simple to register for and supported by some of the city’s biggest names, including Babcock, Pennon, SMS Group, University of Plymouth, Plymouth Community Homes, University Hospitals Plymouth NHS Trust, Classic Builders, Plymouth City Centre Company, Plymouth Waterfront Partnership, Plymouth Manufacturers Group, Plymouth Culture, Federation of Small Businesses, and Department for Work and Pensions.

OFFICE SPACE MEETING ROOMS AND CONFERENCING IN PLYMOUTH WITH PLUMER HOUSE

Situated just 4 kilometres north of Plymouth City Centre, Plumer House boasts an array of versatile meeting rooms and conference spaces tailored to suit diverse business needs. Radiating professionalism and vibrancy, these spaces offer an ideal environment for productive work sessions. Whether you require space for a half-day or the entire day, flexible hiring options cater to your schedule. Convenient parking nearby, also ensures hassle-free access.

Included amenities such as tea, coffee, and water enhance the experience, while attentive staff ensure seamless event coordination. Our specialized

conference suite accommodates up to 150 guests, while our meeting rooms cater to smaller groups ranging from 4 to 24 individuals. Our meeting rooms are fully equipped to support Microsoft Teams meetings and we also have AV equipment, including wireless microphones and a laptop. Whether it’s a client meeting, workshop, or lecture, Plumer House provides the perfect backdrop for success in Plymouth, combining functionality with a touch of sophistication.

The platform had its soft launch at the Meet the Buyer event hosted

by Devon & Plymouth Chamber with Babcock and SMS Group at Home Park on 14 May.

Chamber CEO Stuart Elford said: “The Find It In Plymouth platform is a tremendous step for local procurement. For many years we have been trying - with success - to find ways of bringing buyers and suppliers closer together.

“Our regular Meet the Buyer events have done an awful lot to achieve this but this new platform will transform the way that buyers and suppliers communicate with each other quickly and easily - meaning better, more efficient business that takes place locally.”

SCAN ME

Meet our SME Team

We understand that SMEs form the backbone of private sector business in the region. With more offices in South West than any other accountancy firm, we collaborate with thousands of local SMEs, guiding them through unique challenges and helping them achieve their goals.

Val Doyle

Plymouth Partner, Val relishes advising family and owner managed businesses.

Val’s a true local, and is passionate about helping the Plymouth business community thrive. Val’s an expert in assisting SMEs with forecasting and planning for sustainable growth.

Liz Marker

Liz, our payroll specialist, has firsthand experience with SME challenges from

Sean Bolter

Sean’s experience in industry as a business director helps him build strong, trusted relationships with local businesses, who rely on his tax and accounting expertise for strategic decisions.

Paul Maddock

Paul’s hospitality background helps him simplify financial complexities for clients, especially in the SME sector. He assists families and small businesses in growing and sustaining, staying accessible and understanding their businesses in detail to best support them.

Ian Pring

With over 30 years of tax advisory expertise, Ian specialises in providing invaluable support to SMEs. From business and corporate tax matters to property taxes, including SDLT, he offers tailored guidance to help businesses navigate complex tax landscapes.

Matt Keane

Matt specialises in charities, not-for-profits, and SMEs. As a former lifeguard, he's adept at "saving" clients from the complexities of accounting. Matt is personable, hardworking, and believes strong client relationships are key to success.

Ben Absalom

Ben has extensive experience advising SMEs on accounting and tax. He believes accountancy is more than numbers; understanding the people and their motivations is key to a successful business relationship.

Helen Cross

Helen has over twenty years of experience in personal tax, advising high net worth individuals on compliance and planning, including income, capital gains, and inheritance tax. She also advises on trusts and prepares expert witness reports for divorce proceedings.

Nicola Cowie

With 30+ years of tax experience, Nicola aids personal and corporate clients with an open, technical approach ensuring the best outcome for businesses. Nicola is an expert in helping clients navigate the ever changing world of tax.

HOW CAN CITIES LIKE PLYMOUTH COMPETE NATIONALLY?

Plymouth is a city which competes effectively on the national stage, from its sporting success like Plymouth Argyle to its port and maritime offering, and awardwinning educational institutions. Most recently, the pan regional partnershipGreat South West - has been chosen as the country’s Marine and Maritime Launchpad and is set to receive up to £7.5 million of investment to drive innovation and business growth.

For provincial cities like Plymouth to compete nationally, they need to leverage their unique strengths and focus on strategic initiatives to drive economic growth and development. Westcotts supports businesses across Plymouth, providing specialist expertise and strategic advice to help them thrive and contribute to this growing city.

Adam Croney, Partner at Westcotts Plymouth office, recommends his top seven strategies to enable cities like Plymouth to compete on the national stage.

entrepreneurship by investing in education, research, and innovation ecosystems. In Plymouth, we see this already in the excellent collaboration between universities, our world-leading research institutions, and industry partners to support research and development, technology transfer, and startup incubation. The numerous spin-out companies and success of clusters such as Plymouth Science Park demonstrate how this can drive innovation-led growth and create opportunities for economic diversification.

Quality of life and place-making:

Adaptation and resilience: Finally, provincial cities must remain adaptable and resilient in the face of economic, social, and environmental changes. Embracing innovation, diversifying the economy, and investing in skills development can help cities navigate uncertainties and position themselves for long-term success and sustainability. As noted above, it’s important to maximise the proximity and expertise of our universities, colleges and other education institutions. Initiatives such as Skills Launchpad Plymouth and Building Plymouth are important, and it is exciting to see plans by City College Plymouth to bring skills and training right into the heart of the city centre with a campus for blue (marine) and green skills training.

By adopting these strategies and harnessing their unique strengths and resources, UK cities like Plymouth can compete effectively, drive economic growth, and create vibrant, inclusive, and resilient communities for the future.

“THE BRITAIN’S OCEAN CITY BRAND SPEAKS TO PLYMOUTH’S OUTWARD-LOOKING AND HISTORIC MARITIME LOCATION.”

Specialisation and niche markets: Provincial cities can identify and capitalise on their unique strengths and resources to develop specialised industries and niche markets. By focusing on sectors where they have a competitive advantage, such as renewable energy, advanced manufacturing, or creative industries, cities can differentiate themselves and attract investment and talent. Plymouth is uniquely placed to grow its already strong position and expertise in the defence sector and marine including through major employers such as Babcock, Princess Yachts and their extensive local supply chains; the development of the Plymouth and South Devon Freeport; and leveraging our stunning natural location through the vision to create the UK’s first National Marine Park.

Investment in infrastructure: Improving infrastructure, including transportation networks, digital connectivity, and public amenities, is essential for enhancing the attractiveness and competitiveness of provincial cities. Investing in infrastructure projects that improve accessibility, connectivity, and quality of life can stimulate economic activity, support business growth, and attract residents and visitors.

Education and innovation: Provincial cities can foster a culture of innovation and

Emphasising quality of life factors, such as affordable housing, green spaces, cultural amenities, and recreational opportunities, can enhance the attractiveness of provincial cities as places to live, work, and visit. Investing in place-making initiatives that enhance the urban environment and promote community engagement can create vibrant, liveable cities that attract residents and businesses alike. Improvements to the city centre, redevelopment of the railway station, the physical regeneration of key waterfront areas and projects such as the Millbay Boulevard to ‘reconnect the city with the sea’ are all important elements in this.

Promotion and branding: Effective promotion and branding are crucial for raising the profile of provincial cities and attracting investment, tourism, and talent. Developing targeted marketing campaigns that highlight the city’s unique attributes, strengths, and opportunities can position it as an attractive destination for businesses, investors, and visitors. The Britain’s Ocean City brand speaks to Plymouth’s outward-looking and historic maritime location.

Collaboration and partnerships: Provincial cities can maximise their competitiveness by collaborating with neighbouring cities, regions, and stakeholders to leverage shared resources, expertise, and networks. Building partnerships with businesses, government agencies, educational institutions, and community organisations can foster innovation, drive economic growth, and address shared challenges collaboratively.

Westcotts can support businesses across Plymouth and Devon to thrive, providing expert business advice and accounting support.

If you are interested in hearing more, contact Adam Croney by email on adam.croney@westcotts.uk or call 07990067508.

ANOTHER EXCITING YEAR FOR THE CUBE AT THE UNIVERSITY OF PLYMOUTH

The Cube provides free support to University of Plymouth students and graduates engaged in entrepreneurial activities, including business ventures, freelance work, self-employment, or social enterprises.

This support encompasses advice, guidance, and assistance at every phase of their entrepreneurial journey. Whether they are starting with just an idea or already managing a wellestablished business, The Cube is equipped to help them succeed.

Enterprising Triumphs: Spotlight on the Standout Year of 2023/24 for Our Entrepreneurs

We’ve propelled our entrepreneurs to extraordinary heights this academic year, with over 800 engagements from students and graduates participating in our clinics, workshops, clubs and competitions.

We have supported over 65+ business start-ups and established businesses , which makes it 300+ supported since launching our service in 2020.

Additionally, we have distributed Santander Universities UK funding this year to fuel their ideas or start-ups. Our efforts have truly transformed the landscape of growth barriers, fostering rapid knowledge exchange in the process.

the brightest minds and most promising students and graduates from both institutions. Each university was represented by two pre-start-ups and two start-ups who presented their groundbreaking ideas and businesses to a panel of expert judges and an audience of industry experts, investors and professionals.

The University of Plymouth’s winning entries

The Cube is about to embark on an exciting new chapter. In January 2025, we will be stepping into our new space in the heart of the University of Plymouth, innovation will be at the forefront of everything we do. From expert led events to vibrant co-working areas buzzing with entrepreneurial energy, we’re creating an environment where ideas thrive and dreams take flight.

Victory in Innovation: University of Plymouth Claims University Pitchfest Crown Against University of Exeter

The Cube are excited to share that in a riveting display of innovation and entrepreneurial spirit, the University of Plymouth emerged victorious in the highly anticipated University Pitchfest, triumphing over fierce competition.

The University Pitchfest, was held at the South West Innovation Expo at Sandy Park, Exeter on Tuesday 5th March 2024, showcasing

find the perfect match for your requirements.

Triumphs Unleashed: Celebrating the Champion of Our Entrepreneurial Club

Our entrepreneurial clubs, namely ‘The Business Explore Club’ and ‘The Business Launch Club,’ are designed to propel our emerging entrepreneurs and foster innovative thinking.

James Davidson with his ‘Planet Devices’ business and Maisy Webb, with her ‘Taste of Zero Waste’ business, both impressed the audience with their innovative approach, market potential, and feasibility. They both demonstrated exceptional creativity, strategic thinking, and a true understanding of their target market.

Plymouth Freelance Force: Empowering Entrepreneurs, Igniting Innovation

We now have a diverse pool of freelancers eager to tackle client projects. Our agency bridges the gap between external businesses and our talented student and graduate freelancers, facilitating collaborations to bring projects to life.

Connect with our expanding community of freelancers, ranging from newbies to our professionals. Rest assured, there are no agency fees involved.

Our freelancers are primed and available to cater to your project needs promptly. Discover our freelancers’ profiles HERE to

Congratulations to Caleb Pagett with his business ‘Stage Green’ – He won investment funds to inject into his business. One of the highlights of these clubs is the opportunity for participants to pitch their business ideas to their peers, for a monetary prize to fuel their ventures.

These clubs serve as incubators for creativity and collaboration, guiding participants through every stage of the entrepreneurial journey, from idea generation and business modelling to market research, customer analysis, finance, marketing, and sales. They provide a platform for budding entrepreneurs to showcase their talents, refine their skills, and forge connections with like-minded individuals.

A New Chapter Begins: The Cube Enterprise Hub’s Exciting Announcement!

REFRESHED FACES ON THE SCENE

Ashleigh Phillips and Ian Le Grice are well known names in the Plymouth Commercial property market. Each has over two decades of experience working as Chartered Surveyors in the region and they have developed a well-earned reputation for their expert property advice to a wide range of clients.

It hasn’t come as much of a surprise to the market that they are now at the helm of a new era for property consultancy in the area, as they introduce the only national firm of surveyors to Plymouth.

Sanderson Weatherall is a leading SME in UK property industry. Known for being owned and run by property experts who are focused on quality property advice and getting stuck in with their local communities.

Just over six months ago Ashleigh and Ian announced that they would be launching Sanderson Weatherall’s Plymouth office and it’s been an incredible start for them. They’ve rapidly grown the office to a team of five and joined forces with the existing Sanderson Weatherall Bristol office to provide one of the most comprehensive service offerings across

the south west area, in all major property disciplines and sectors.

Ashleigh Phillips commented, “It was a fantastic opportunity to join this forwardthinking firm and bring the Sanderson Weatherall brand to Plymouth. Our existing and long-standing clients are already benefiting from the wealth of experience and expertise we’re able to offer and it’s been exciting to see our business already growing.

We are looking forward to further expansion, developing our client and referral network as we do.”

Sanderson Weatherall provides complete property and asset advice to owners, occupiers and investors. Services range from business rates, lease consultancy and property management, to architecture, asset advisory and recovery and machinery and business assets.

MILLFIELDS TRUST CELEBRATES 25 YEARS SUPPORTING STONEHOUSE

It’s a milestone year for the Millfields Trust as we celebrate 25 years supporting community and economic development within Stonehouse.

Millfields Trust is a trading Social Enterprise set up to help regenerate the Stonehouse neighborhood in Plymouth. Our mission is to create employment opportunities for residents in the heart of Stonehouse and the regeneration of Union Street while supporting businesses to start, develop and grow.

We do this by offering affordable, flexible office spaces which accommodates local businesses and supports the community with employment opportunities. We have a range of quality spaces specifically designed to support various sectors, including creative, third sector, social enterprises, and other

community organisations.

When renting a unit, office, or conference space with us you are contributing to the regeneration of Stonehouse and supporting employment opportunities for residents in the community.

You will be also be supporting the work of Millfields Inspired, a charity established by the Millfields Trust which works to see children achieve their full potential through the delivery of ‘Widening Horizons’ an innovative program which is delivered to 8 local primary schools located within Stonehouse and Devonport this enables students to explore new and aspirational learning experiences with visits to a number of different business Partners within Plymouth, looking at different career paths.

As we celebrate this milestone, we are excited to see what the future holds with

exciting new plans for the future, we are grateful for the continued support of our tenants and the local community. Here’s to another 25 years of growth and support.

To find out more about the trust and take the next step in your business journey get in contact or arrange a viewing for office space please email info@millfieldstrust.com or call 01752 660 837.

NEED TO COMMUNICATE BRAND CREDIBILITY AND TRANSPARENCY?

TRY PRINT…

There is one aspect of life in Plymouth which is rare compared to other UK citiesevery month 92,000 homes in the city receive a copy of the Plymouth Chronicle newspaper.

In an age where regional and local newspapers have seen significant decline over the last twenty years it is almost unheard of that a newspaper could reach some 76% of all dwellings in a major city. Even more remarkable is that it is entirely free to each household.

People in any town want to know what’s going on, and they want relevant local information. It fosters a sense of community. Hyperlocal newspapers give readers the opportunity to hear about the community initiatives that they can get involved in and support, and the Plymouth Chronicle gives voice to all manner of developments, achievements and organisations working for the good of the city.

The Chronicle’s good news model elevates

the small successes as well as the major innovations and breakthroughs and gives businesses a vital connection to Plymouth.

Newsprint, at its best, delivers a trusted environment that complements digital platforms. By combining the credibility of print with the flexibility of digital through multimedia solutions such as QR codes, readers have options as to how they interact with printed stories. They can gain greater connection to articles through comment sections and access to rich media such as embedded video and imagery. During the Covid 19 pandemic the Plymouth Chronicle became a vital communication tool for the latest public health messaging and civic updates. Local authority, public health and on-the-ground charity organisations responding to the ‘unprecedented circumstances’ (may we never hear that phrase again!) relied on it throughout. It reached people with layered, in-depth messaging in a way that complemented and strengthened the

coverage from digital platforms, reaching digitally excluded demographics as well as digitally saturated audiences with communication that was trusted and engaged with in a unique way. It’s not just happening in Plymouth. Many people are seeking authenticity and a greater understanding of where their news is coming from and to meet that demand hyperlocal newspapers have sprung up in other locations, (check out the South Bristol Voice for one).

There is something of a resurgence happening in print, not just locally but globally. Plymouth is home to one of the foremost and widest reaching free publications in the country.

For any company looking to reach the population in Plymouth, well-liked and trusted newsprint offers a wide range of communication and marketing opportunities. For more information about the Plymouth Chronicle visit plymouthchronicle.co.uk or contact dave@cornerstonevision.com.

The South West of the UK is home to a world-class ocean technology cluster.

That’s why excitement is building for the return of the Ocean Tech Expo to the University of Plymouth on 26 and 27 June, building on the success of three previous events.

Brought to you by Maritime UK SW, it will showcase leading technical capability and near market innovation capable of decarbonising and increasing productivity across a range of offshore activity.

The event will feature more than 60 speakers across the two days and will focus on applications to the most relevant market opportunities for the South West region,

demonstrating technologies with cross-cutting applications across markets including: offshore wind and renewables, defence, aquaculture and fishing and the decarbonisation of the wider maritime sector.

There is also an Evening Boat Cruise around Plymouth Sound on 26th June from 18:30 to 21:00 (please note: this is not included within the registration fee).

The schedule is as follows:

• Wednesday 26 June, 10:00–17:00 | Two lecture theatres running concurrent sessions, exhibition, lunch and refreshments

• Wednesday 26 June, 18:30–21:00 (optional event) | Evening networking cruise of Plymouth Sound – onboard buffet and

refreshments included, paid bar for alcohol following by evening drinks at The Boathouse

• Thursday 27 June, 10:00–17:00 | Two lecture theatres running concurrent sessions, exhibition, lunch and refreshments

Ocean Tech Expo is brought to you by Maritime UK South West, a not-for-profit partnership of business, research and government dedicated to driving forward sustainable growth in the South West ocean economy.

All proceeds from the event will be reinvested into the sector.

Email events@plymouth.ac.uk for queries.

*T&Cs

GROWTH IN PLYMOUTH AZETS ANNOUNCES ITS NEW OFFICE AND GROWTH AMBITIONS

The Azets Plymouth team has moved into a new office, the entire 3rd floor at Salt Quay House, in its remarkable growth trajectory.

What began just two years ago with two partners and a plan to establish the only Top 10 accountancy firm full-service office located southwest of Bristol, has led to a team of 30 advisors providing a comprehensive suite of services to clients.

Based on the market’s positive reaction, the Azets Plymouth Partners now set their sights on doubling the team’s headcount within the next three years, signalling an ambitious stride forward.

As a Top 10 accountancy firm in the UK, Azets holds the distinction of being the largest regional business advisor to SMEs. Its offerings span accounting, tax, audit, and business advisory services, delivered both digitally and in-person.

Laura Pingree, the Plymouth Office Managing Partner, reflects on the journey:

“Moving into our new office feels

monumental, a mere two years since we arrived in the City. We’ve crafted a team of 30 staff, with a culture rooted in our values. Our growth has surpassed expectations, prompting this move to accommodate a team of over 60 professionals”.

“It’s all part of our commitment to the City and marks an exciting time for Azets in our region! We thank all our clients, fellow professionals, Plymouth Area Business Council, Devon & Plymouth Chamber, Plymouth City Council and Plymouth Manufacturers Group for their welcome and their continued support”.

“Our new office is a beacon of progress, symbolising not just growth, but a shared vision for a brighter future”.

The new Azets office is located at: 3rd Floor, Salt Quay House, 6 North East Quay, Plymouth PL4 0BN.

Career opportunities are available at Azets, visit www.azets.co.uk to find out more.

Achieve your ambitions

Azets is a top 10 accountancy and business advisory firm and the largest regional business advisor to SMEs in the UK, delivering accounting, tax, audit, business and advisory services both digitally and at your door.

With more than 3,500 specialists across the UK, we offer a personal, local approach underpinned by a network of unparalleled expertise. So, if you’re looking for compliance peace of mind and expert support we’re ready to help.

DEVON & PLYMOUTH CHAMBER AWARDS 2024

CELEBRATING THE VERY BEST OF BUSINESS

Hundreds of guests enjoyed an unforgettable night at The Crowne Plaza Plymouth for our Devon & Plymouth Chamber of Commerce Awards 2024.

We had an incredible response for this year’s Awards, with more than 160 nominations across our 12 categories - as well as more than 70 entries for our 30 Under 30 campaign in partnership with Babcock International Group.

After months of planning and a gruelling judging process, the time came to honour the county’s leading businesses and entrepreneurs with a glittering ceremony on Plymouth’s waterfront.

The food, hospitality and entertainment at Crowne Plaza Plymouth was simply incredible, and it was fabulous to see so many people dressed to impress at what has become one of the most prestigious events in our region’s business calendar.

A huge thank you to our category partners: BCR Associates, Westcotts Chartered Accountants & Business Advisers, Classic Builders, Azets, GA Solicitors, Plymouth Citybus, UK Export Finance, Peninsula Dental Social Enterprise, Cosmic UK, Creative UK, Arts University Plymouth and The Plymouth Charter.

And also a huge thank you to our other

Chamber Awards partners - Bespa, Burts Potato Chips, PL1 Events, Plymouth Gin, Pushed, Southwest Boutique Events, and Fresh Air Studios - without whom we simply couldn’t host amazing events like this.

We were welcomed on arrival by friendly staff, drinks and tasty canapés. Then, after a delicious three-course meal, which was provided by the amazing team at Crowne Plaza Plymouth, the time came to present our Awards.

The Awards themselves were designed and made to a highly sustainable standard by Ben Mundy, Manager of Arts University Plymouth’s Fab Lab Plymouth.

Photos by Jay Stone Photography

They are crafted from sustainable Devon timber, made from a Victorian cherry tree that was originally planted as part of a landscaped garden. It was milled on site in Dunchideock, Devon, just over a year ago, and has been air seasoned over the last 12 months - a technique that is more energy-efficient than traditional methods of seasoning timber by using a kiln.

Our unsuspecting winners were revealed throughout the ceremony by our hosts, Nadine Mashingaidze from the University of Exeter and Fresh Air Studios’ Paul Philpott, who kept everyone entertained throughout. Read on to see a list of all our winners and finalists.

It was also a huge honour to present the

Lifetime Achievement Award to Graham Stirling, who was joined on stage by his loving family.

All the regional winners from our eligible categories will now be automatically entered into the National British Chambers of Commerce (BCC) Awards.

We were also thrilled to welcome a number of winners from this year’s 30 Under 30 campaign, in partnership with Babcock International Group. Meet all our winners on Pages 24 and 25 of Profile.

Stuart Elford, CEO of the Devon & Plymouth Chamber, said: “A huge thank you to everyone who joined us at Crowne Plaza Plymouth, and

to each and every Chamber member who submitted an entry for this year’s Awards.

“Picking the winners was an incredibly tough decision for our panel, with so many of our members enjoying great success over the last 12 months.

“Our Awards dinner was a truly fabulous night of celebration and we can’t wait to welcome you all again next year. Lastly, a special thanks to all our Chamber patrons, without whom events like this would simply not be possible.”

OUR CHAMBER AWARDS 2024 WINNERS AND FINALISTS

The Problem Solver

In partnership with BCR Associates

Winner

SkillTec Training

Highly Commended

Straker Financial Services

The Inclusivity Group

The Planet Saver

In partnership with Peninsula Dental Social Enterprise

Winner

Plymouth Marine Laboratory

Highly Commended Pollenize

South West Eco Energy

The Workforce Developer

In partnership with Plymouth CityBus

Winner

Timewade

Highly Commended

TEC Construction

The Family Law Company

The Game Changer

In partnership with Westcotts

Winner

Anna Lake – Anna Lake Consulting

Highly Commended

Daryl McMullan – The Inclusivity Group

Neil Salter – Coast Cams

Start Up Business

In partnership with Creative UK

Winner

Porteous Groundworks

Highly Commended

Holmes Ear Care

Societree

The Global Player

In partnership with UK Export Finance

Winner

Mallory International

Highly Commended

International Trade Matters

Stannp Limited

The Equality Trailblazer

In partnership with Classic Builders

Winner No Limits Café & Hub

Highly Commended

City College Plymouth

Seetec Pluss

The Community Champion

In partnership with Azets Winner

Argyle Community Trust

Highly Commended

Peninsula Dental Social Enterprise CIC

Trevi Women

The Rapid Riser

In partnership with GA Solicitors

Winner

Adopstar

Highly Commended

Co Create Architects

pbmedia

Digital Business

In partnership with Cosmic Winner

Ocean City Media

Highly Commended

Marshall Creative

Timewade

Creative Business

In partnership with Arts University Plymouth Winner Different View

Highly Commended

Co Create Architects

Fresh Air Studios

Steve Whiteway Award

In partnership with The Plymouth Charter Winner

Steve Warren-Brown

Highly Commended

Hayley Everett

Robert Zarywacz

Lifetime Achievement Award

Winner

Graham Stirling

“Our Awards dinner was a truly fabulous night of celebration and we can’t wait to welcome you all again next year. Lastly, a special thanks to all our Chamber patrons, without whom events like this would simply not be possible.”

Stuart Elford, CEO of the Devon & Plymouth Chamber

MEET THE NEXT EXCITING GENERATION OF DEVON BUSINESS STARS

After a record-breaking year of nominations, we’re thrilled to introduce our 30 Under 30 winners for 2024!

This year’s campaign, once again in partnership with Babcock International Group, culminated in a tough morning of judging in our Devon & Plymouth Chamber boardroom, where our expert panel of Elliot Biercewicz and Aretha Zachlod from Babcock, Sarah Newberry from YMCA Plymouth, Jabo Butera from Diversity Business Incubator and Dwain Morgan from Argyle Community Trust, ran the rule over more than 70 incredible entrants to pick our winners.

Our winners joined us to celebrate at our Devon &

Plymouth Chamber Awards ceremony in May 2024.

Chamber chief executive Stuart Elford says: “More than half-a-million businesses operate throughout the South West. We’re a thriving region built for business which is ranked number one in the UK for innovation.

“Young business people play a hugely important role in that. They represent the future of our economy and our business community, so it’s crucial that we nurture and reward young talent.

“Our ‘30 Under 30’ campaign aims to do just that as we celebrate the next generation of business leaders.”

A huge thank you to everyone who has joined us for our 30

Under 30 networking events so far this year. We’re holding further events, in partnership with Babcock, on Tuesday 3 September and Tuesday 10 December.

We’ve also set up a 30 Under 30 LinkedIn group to support and connect the young people in business across the county: https://www.linkedin.com/ groups/12730043/. Feel free to invite your connections and share feedback, ideas and anything else you think is relevant.

Amber Amare

Amy Pike

Abdirahman Ismail Angharad Smith

Aleksandra Piewcewicz

Anthony Humble-Smith

Jazz Amphlett

Ben Perry

Jemma Broadstock

Brogan Algar

Jennifer Knight-Borg

Charlie Hawkes

John Helliwell

Charlotte Bonney

Joshua Chauhan

Matthew Stewart

Chloe Ann Roberts Hawkey

Liam Roberts

Owen Huw Thomas

Donovan Spencer

Louis Body

Sam Beacham

Edward Blewitt

Luke Arnold

Sarah Sanders

Emily Skinner

Emily Taylor

Emma Booth

Francesca Canale-Dow

Isabel Saxby

COUNTING DOWN TO DEVON’S BIGGEST BUSINESS SHOW!

Our ground-breaking Devon Business Show is back for 2024 – and you can book your stand now using the QR code on this page.

The county’s biggest Business Show returns on Wednesday 16 October 2024 with a fresh new format that will promote inclusivity and feature exciting, innovative and interactive displays.

We’ve also got a great new venue, Plymouth Life Centre, where we’ll be theming our event around people, health and wellbeing.

To secure your space for this year’s Show, simply scan the QR code on this page to find out more and browse our interactive map. Then click your chosen stand and follow the

link to the booking form.

Last year’s event saw more than a thousand people pack into Plymouth Pavilions to connect with over 90 of the region’s leading businesses and entrepreneurs.

Stuart Elford, Devon & Plymouth Chamber CEO, said: “We had the most fantastic day at Plymouth Pavilions for the 2024 Devon Business Show, and we can’t wait to welcome you all to the Life Centre this year!

“Their sports hall is 40% bigger than the hall we were in at the Pavilions, and they’re going to open up all their facilities to attendees and exhibitors. So, there’ll be gyms, yoga, swimming, the climbing wall and much, much

more.

“We’re going to theme the show around people, about health and wellbeing. It’s going to be absolutely brilliant and you can register your interest as an exhibitor now on our website.”

LSIP joins British Council's Going Global Partnership to fly the flag for skills in Nepal

Helen Hart travelled to Kathmandu as part of a delegation from Devon involved in the British Council-funded ‘Going Global Partnership’ with Nepal.

This knowledge exchange was part of an exciting international skills partnership with the Federation of Nepalese Chambers of Commerce and Industry (FNCCI), the Confederation of Nepalese Industries (CNI),

and the Council of Technical Education and Vocational Training (CTEVT).

Also representing our region in Kathmandu with Helen were Sharron Robbie MBE (Devon & Cornwall Training Providers Network), Mike Blakeley (Exeter College), and Fiona Horrell and Lianne Coleman (Outsourcery Services), who met with British Council staff to finalise planning for the Vocational Skills Summit in

Thank you to our kind hosts in Nepal.

Spring stakeholder event highlights progress and importance of skills development

Huge thanks to everyone who attended our Stakeholder event at the Hartnoll Hotel in Tiverton this spring.

Hosted by Helen Hart and Ronnie Carter, our event - which was funded by Petroc Official - gave us the opportunity to tell key partners about the progress of our LSIP and the Local Skills Improvement Fund (LSIF).

Our speakers included Sir Michael Barber. Adviser to the government on skills reform implementation, he is widely acknowledged as a global authority on governmental efficiency, underscored the importance of skills mapping.

Sir Michael referenced key companies and sectors in the South West, highlighting the

region’s rich heritage of skill-based enterprises and emphasising the critical role of skills development in driving economic growth.

Phill Adams from Devon County Council was on hand to provide a devolution update for Devon and Somerset, while Dr Andrew Dean, Head of Regional Engagement in Exeter Innovation at the University of Exeter, updated everyone on the LMI dashboard that will be crucial to future delivery of LSIP priorities.

We also heard about the amazing progress and future plans for LSIF from Bill Blythe, Vice Principal Finance, Resources & Regional Affairs at Petroc, and Chris Ridgwell, Executive Project Lead at Bridgwater & Taunton College,

who joined us virtually.

Special mention to Helen for leading on LSIP - this event was her last hurrah and she certainly deserved her standing ovation from our guests! A massive thank you for all your hard work on the project, Helen.

the Dusit Princess Kathmandu Hotel’s Princess Ballroom.

PARTNERING FOR PROGRESS: CITY COLLEGE PLYMOUTH’S COMMITMENT TO SMES

In Plymouth, the heart of our local economy beats strongly thanks to the contributions of small and medium-sized enterprises (SMEs). These enterprises not only drive the city’s economic engine with their innovation and entrepreneurship, but they also bring vitality and unique offerings that enrich our community’s fabric. In education, we understand the crucial role these businesses play, not just as economic contributors but as essential cogs in the community’s broader ecosystem.

Out of the impressive 19,000 businesses that the city hosts, 98% are SMEs. This robust landscape of SMEs supports not only local employment but also drives innovation across key sectors such as marine operations, advanced manufacturing, and aerospace, all crucial to Plymouth’s strong industrial base. Their presence and success are essential to the city’s ongoing growth and its ability to attract further investment, making them central, not peripheral, to both economic strategy and community development.

a digital-first world, we’re aiming to enhance their competitive edge whilst fostering a culture of continuous learning.

Building on this foundation, the College has created a suite of bespoke training courses designed to be tailored to the ever changing needs of local SMEs. Full-time students and apprentices can study courses that emphasise real-world applications that prepare them for immediate entry into the workforce, whilst adults and returning students find courses tailored to bridge any gaps in their skill sets - often focusing on digital literacy and new technological competencies that are essential for career advancement. Current employees working within local SMEs can access training specifically designed to advance their current skill sets, ensuring that they not only upskill in their existing niches, but that they remain at the cutting-edge of industry developments.

One significant hurdle is the underrepresentation and under-appreciation of SMEs in broader economic conversations. Too often, their voices go unheard, and their potential is underestimated. This oversight not only hinders the recognition of SMEs but also impacts their ability to influence policy and gain access to essential resources that could nurture their growth and sustainability.

“ONE SIGNIFICANT HURDLE IS THE UNDER-REPRESENTATION AND UNDER-APPRECIATION OF SMES IN BROADER ECONOMIC CONVERSATIONS.”

As the anchor institution for skills, our role must evolve from that of a provider to that of a partner. It goes beyond tailored courses and toolkits, it’s about actively engaging with the local community to create solutions together that address their specific challenges and aspirations. We champion SMEs, advocating for their needs and celebrating their successes, thereby ensuring they receive the support necessary to thrive.

SMEs face many obstacles and challenges, including limited resources for training and development, grappling with staying abreast of technological advancements, and the need for greater visibility in a competitive market. The ongoing digital revolution, characterised by rapid technological changes, demands a workforce that is not only skilled but also continuously adaptable. To meet this need, we’ve developed a comprehensive digital toolkit for SMEs. Designed to equip local businesses with the necessary tools to thrive in

We actively cultivate a community of collaboration and support through our Skilfully Collaborating initiative - a series of events hosted at the College where SMEs are invited to come together to discuss their challenges and share insights. These events provide a platform for open dialogue and mutual learning, helping SMEs to feel less isolated in their community. This approach isn’t about filling immediate skills gaps; it’s about anticipating future challenges and opportunities in the market, ensuring that our SME partners remain competitive and robust.

Jackie Grubb, Chief Executive City College Plymouth

WHAT IS NET ZERO AND HOW DOES IT IMPACT BUSINESSES IN DEVON?

Net Zero is best defined as the state where emissions of carbon dioxide due to human activities and removals of these gases are in balance over a given period.

Since the pandemic, we have witnessed a significant increase in the requirements for businesses. Firstly, they need to calculate their Carbon Footprint, and then they must establish a robust sustainability program to reduce it. Investing with Environmental, Social, and Governance (ESG) considerations is not only responsible but also good for business.

Planet is one of the strategic priorities for the chamber, and it is focused on achieving Net Zero. This involves working towards Sustainable Development Goals, clean growth, and sustainable transport.

All businesses emit carbon, so to embark on the journey toward Net Zero, you must first understand your carbon emissions. Let’s delve into the definitions of Scope 1, Scope 2, and Scope 3 Carbon emissions:

SCOPE 1:

These emissions occur when CO2 is directly emitted by your business. Examples include fuel emissions from company-owned cars, diesel generators, gas boilers, and other greenhouse gases (GHGs) like air-conditioning leaks.

SCOPE 2:

These are indirect emissions created on your behalf. For instance, they result from the generation of energy purchased from a utility provider, such as electricity or steam.

SCOPE 3:

This encompasses the broader impact of your business activity. It includes emissions from purchased goods and services, capital goods, transport, distribution, and business travel - 15 areas in total.

Now, let’s break down the process into five stages:

STAGE 1: MEASURE

• Gather data over a 30–60day period to gain a detailed understanding of your business.

• Define parameters for Scopes 1, 2, and 3 to establish the current carbon footprint.

• Collect external data, including information from key suppliers, contracts, and purchase ledgers.

• Utilize a Carbon Calculator, a 21-step questionnaire that provides a baseline emissions figure (tCO2e) and allows benchmarking against other businesses in your sector.

• You can start the process by visiting our website: https:// www.bcrassociates.co.uk/ compare-your-carbon

STAGE 2: TARGETS AND STRATEGY

• Set achievable, ambitious short- and long-term carbon reduction targets aligned with your company’s Net Zero goals.

• Consider any requirements from external sources, such as long-term clients or potential clients.

• Engage key stakeholders to

ensure reporting mechanisms are established and data feedback is efficient.

STAGE 3: CONTROL COSTS

• Make strategic buying decisions based on data to control and reduce costs.

• Encourage all suppliers to include carbon emissions on their invoices.

• Seek advice where necessary and explore technology solutions to achieve your targets.

• Conduct staff briefings to drive stakeholder engagement.

STAGE 4: REDUCE USAGE

• Implement quick, low-cost wins by making changes to behaviour, resources, and infrastructure based on key findings.

• Share data in an agreed format with all key stakeholders.

• Establish best practices that lead to cost-effective changes.

STAGE 5: PRIORITISE

• Develop a strategy to invest in energy efficiency and business efficiency measures.

• Use data to prioritize areas of usage, emissions, and costs.

• Create a plan to exceed the targets set for reducing carbon emissions.

• Remember, achieving Net Zero requires collective effort— from individual behaviour adjustments to organisational actions. Let’s work together to create a sustainable future for Devon and beyond.

How can BCR Associates help?

BCR Associates is an Energy procurement and Net Zero consultancy business based in Devon and can support you in all aspects of your Net Zero Pathway.

Tel: 03330 433 233

Email: info@bcrassociates.co.uk

Website: www.bcrassocites.co.uk

DRIVING SUSTAINABILITY AND PROFITABILITY WITH DIGITAL TRANSFORMATION

With the UK aiming to be net zero by 2050, businesses are prioritising their sustainability efforts. Businesses large and small and across every industry are looking at the ways they can leverage technology through digital transformation to support their sustainability journey. In doing so, they can not only reduce their impact on the environment but also build operational resilience that will futureproof their business for years to come.

Digital transformation is the process of deploying appropriate technology to update how work is done. This allows your business to meet the demands of the modern workplace and expectations of both your customers and employees alike. Digital transformation can include automating processes via AI and machine learning, using digital workflows and cloud-based applications to mitigate paperbased operations and replacing legacy operations with new digital products.

Why digital transformation and sustainability go hand in hand

lowering emissions and costs through remote working and boosting workforce productivity by enabling secure work from anywhere solutions.

Three key principles will help your business be more sustainable:

1. REDUCE: How can businesses reduce the amount of materials they use, how much they travel or lower their energy consumption?

2. REUSE: Could businesses re-use products. E.g. refilling of toner cartridges and even refurbishment of printing devices? Recycling toners and using recycled toners prevents millions of supply items from entering landfills each year and contributes to a circular economy.

3. RECYCLE: What can a business recycle? For example, paper to reduce waste and prevent it from entering landfills.

result in lower paper consumption and less paper waste.

Become more paperlight with document scanning services

Businesses can reduce their paper consumption and make progress toward their sustainability goals by digitising paper documents.

Taking healthcare as an example, hospitals can partner with a technology provider to help them scan paper-based patient files to create digital copies. The old paper copies can be recycled and new patient records will be created digitally without the need for paper copies. By leveraging scanning technology, businesses can improve their digital document management and become more paper light.

Support a work from anywhere workforce

Cloud-based technologies can help support a work from anywhere workforce, which not only improves productivity but also helps to reduce workforce travel. From digitising documents to moving business processes to the cloud, technology is at the heart of flexible working and can drive a business’s sustainability goals.

CLOUD-BASED TECHNOLOGIES CAN HELP SUPPORT A WORK FROM ANYWHERE WORKFORCE, WHICH NOT ONLY IMPROVES PRODUCTIVITY BUT ALSO HELPS TO REDUCE WORKFORCE TRAVEL.

Reduce waste with document management

Greener intelligence is the centre of Xerox workplace offering.

While some businesses may have already begun their digital transformation journey, many are now looking at it from a different angle and are using it as a strategy for sustainability. When decisions are made with sustainability in mind your business can operate more efficiently, productively and with less impact on the environment.

Businesses can become more sustainable by reducing their paper waste and consumption,

A document management system is a solution that can digitally store, share, track and manage files and documents to remove the need for paper files. Further, digital document workflows can help you improve efficiencies, significantly reducing or eliminating paper-based processes and in turn reducing paper waste.

Adopting a document management system that converts paper files into digital files will

As part of the Xerox family, we can help your business implement a variety of solutions that drive a more sustainable workplace, ITEC, a Xerox Business Solutions Company, is your trusted technology partner.

If you have any questions or would like to learn more about our Digital Services and how they can drive sustainability and profitability, please get in touch.

Learn more at itecgroup.co.uk.

DEVELOPING INNOVATIVE SOLUTIONS WITH BUSINESSES

By Rich Adams, Head of Enterprise & Commercialisation, University of Plymouth

You don’t need me to tell you it’s a tough time to run a business. Enterprises of all shapes and sizes, and from all sectors, are increasingly being asked to do more with less. Most are still working against the lingering effects of the global pandemic, the rises in energy prices, changing national and regional policies, and much more besides. Then there is the ongoing quest to reduce the impact we are collectively having on the planet.

Amid all of that, the old adage of speculating to accumulate may feel like something of a pipe dream. However, an initiative we launched at the University in 2021 has shown the appetite to do so is alive and well. And it is safe to say the projects pursued through our Research and Development Solutions Fund are having many and varied impacts locally and globally.

collaborations have covered topics as diverse as engineering and early years education, sustainable soils and psychology, robotics, and renewable energy.

Over the course of six funding calls, we have invested more than £560,000. The maximum for each collaboration of £20,000 may, to some organisations, feel like a drop in the ocean. But our investment has yielded four times that in additional research funding, in addition to around £250,000 of private sector match funding. And there are more grants in the pipeline.

companies in the form of internships and studentships. Such experiences, aligned to what they are learning on their courses, will go a considerable way to supporting their efforts to become the next generation of entrepreneurs and innovators.

“THE INITIATIVE HAS ALSO ENABLED UNDERGRADUATE AND POSTGRADUATE STUDENTS TO GAIN INVALUABLE EXPERIENCE WORKING WITH COMPANIES IN THE FORM OF INTERNSHIPS AND STUDENTSHIPS.”

When we first developed the fund, the idea

As with so many areas of life though, the numbers only tell one side of the story. We know, from speaking to all those involved, that it has been a mutually beneficial experience. Our academics have worked in new ways with

was to stimulate industrial collaborations and knowledge transfer opportunities between researchers and businesses, with the direct aim of solving specific business problems and accelerating products to market. It was also designed to act as a catalyst for businesses to gain even greater access to our university’s facilities such as the COAST Lab, the Plymouth Electron Microscopy Centre and the Digital Fabrication Laboratory.

I last wrote about the fund in this magazine just after it had got off the ground with an initial five projects. In the three years since, we have enabled 28 collaborations with industry, involving well over 50 of our academics. Those

new people, while the businesses involved have instantly tapped into areas of expertise that would have taken years to develop themselves.

The initiative has also enabled undergraduate and postgraduate students to gain invaluable experience working with

It only takes a quick glance at some of the project case studies on our website to gain a full appreciation of what the fund has enabled businesses to achieve. On that page, you can read about Brixham-based ARC Marine and its work on artificial reefs, and Cornish Essential Oils’ work to investigate how pharmaceutical plant species derivatives could be used in the treatment of Mantle Cell Lymphoma. Slightly further afield, you will also see how we have enabled cotton farmers in Pakistan to work more sustainably.

We will shortly be announcing the results of the R&D Solutions Fund’s seventh funding call. And there will be further opportunities moving forward, with businesses from any industry sector or geographic location eligible to apply in partnership with a Plymouth academic. The experiences of the last three years have left us in no doubt that there’s an appetite for research and development within the business community. We are excited to continue building on that for the future.

For enquiries about accessing University of Plymouth’s entire range of expertise, services and facilities call 0800 052 5600

Email: enterprisesolutions@plymouth.ac.uk Visit: www.essupport.com

25 Years of Burts: Celebrating provenance and supporting the RNLI

As Plymouth-based Burts marks its 25th anniversary this year, it’s a moment to reflect on the business’ journey from a small start-up to becoming a renowned name in the world of premium snacks. Founded in 1999 by Richard and Linda Burt, two dedicated deli owners with a shared passion for food, the company has come a long way, but its commitment to excellence remains unchanged.

Burts has gained recognition for its premium, hand-cooked British potato chips that are made with care. Committed to exclusively sourcing Red Tractor approved potatoes sourced from local growers, the small-batch packs are full of tasty chips, thanks to its long-standing partnerships with ingredient suppliers from across the South West, such as South Devon Chilli Farm, Eversfield Farm, Quicke’s of Devon and The Artisan Malt Vinegar Company and

more, helping to create authentic flavours that make Burts the award-winning snack maker it is today.

Deeply rooted in the Devon community, Burts’ key mission is to make delicious and quality snacks, all whilst supporting independent suppliers and caring about the local area and charities close to its heart. Since 2021, Burts has supported the Royal National Lifeboat Institution (RNLI), contributing £250,000 to the vital lifesaving work along the UK’s coastlines. As part of its ongoing partnership with the RNLI and their 200th anniversary celebrations this year, Burts has announced the launch of its limited-edition RNLI pack takeovers this summer. Featuring

DRIVING BETTER BUSINESS TRAVEL AT A TIME OF CHANGE

Business travel is everywhere. Employees want to connect with customers and contacts, while growth in mobile and delivery services is driving demand for commercial vehicles.

But it’s increasingly complex, with emerging regulations around safety and decarbonisation, new technologies such as connected and electric vehicles, and new employee travel

requirements because of flexible and hybrid working.

Today, Enterprise Mobility operates nine branches in Devon, providing flexible terms on every type of vehicle.

In addition, Enterprise Car Club vehicles are parked in convenient on-street locations in Exeter, Honiton, Saltash and Ottery St Mary. These can be accessed via smartphone app and hired for just a few hours at a time.

Businesses can also get detailed advice on all their commercial vehicle needs from the Enterprise Flex-E-Rent depot in Exeter, including trucks and vans with special equipment and signage.

Joining the Chamber of Commerce was a way to connect with businesses and residents needing better mobility, and help organisations understand exactly how employees are travelling.

local heroes from the RNLI, the exclusive pack designs will feature on two of Burts’ most popular flavours, Lightly Sea Salted and Sea Salt & Malt Vinegar throughout July and August 2024. The partnership demonstrates the crucial role the sea plays in the lives of the Devon community, and the importance of the RNLI’s work for locals and thousands of visitors to the county every year. The packs will be available from independent shops, cafes, delis, and pubs, as well as Amazon, and retailers Tesco, Asda, Morrisons and Coop regionally whilst stock lasts.

This summer, Burts is also introducing a brand-new, limited-edition flavour of Spicy Barbecue hand-cooked potato chips for summer.

Bursting with flavour and perfect for summer snacking the new flavour will be available to purchase for a limited time from June 2024 via Amazon, as well as in independent shops, cafes, delis, and pubs.

If they are using their own cars for work, are those cars properly maintained and insured for business journeys? How many businesses add up all the mileage reimbursement claims to know how many miles their employees are driving in personal vehicles? Do they know the age and CO2 emissions of those cars?

Technology from Enterprise Mobility enables businesses to capture information on employee travel so they can make better decisions about how to support their people.

The company’s team of experts can then help organisations design flexible travel policies that support employees in making better mobility choices, reduce mileage, and even encourage more use of ‘active’ travel through walking and cycling.

Businesses can start the conversation with Enterprise Mobility with no obligation. Just give us a call and get on the road to better business travel.

A NEW £12MILLION CENTRE FOR LAW AND SOCIAL SCIENCES AT EXETER COLLEGE

Exeter College has started a number of transformational investments into their estate to enhance facilities for academic learners.

The largest investment is in a new £12million Centre for Law and Social Sciences, due to open in September 2025.

The building will replace the current Baker Building and host nearly 30 new cutting-edge teaching spaces including a Moot Room (to debate the Moot Point) alongside new staff and study spaces to meet the demand of the increase in learners looking for academic qualifications such as A Levels and the International Baccalaureate (IB).

The proposed building will be a BREEAM excellent accredited building, made up of a mixture of amazing spaces to support the College in its drive to move beyond outstanding to become exceptional. The Moot Room will provide a new home for the College’s award-winning debating teams to practice in and its aspiring lawyers to hold mock-trials in. There will also be space for changing facilities for cyclists and runners, to assist those that embrace active travel. John

Laramy CBE, Principal and Chief Executive at Exeter College, said;

“In my 15 years at the College this is the largest single investment that we have made to improve the student experience and it means that our academic students will have additional room to study, relax and learn. The design of the building means that we can create bespoke study areas on different floors of this building, to enable students with a particular passion to study in a focused and designated space.

“Our students tell us one of the things they love about the College is the different personality of each of our dedicated centres, with each one having a clear curriculum focus. We can’t wait to see students with a passion for law, social science and wider humanity subjects make friends, learn and excel in the new Centre for Law and Social Science.”

This new block will be linked with the Faculty of Humanities, Social Sciences and Languages where progressing students can go onto prestigious universities such as Oxford, Cambridge and even Harvard. This year Exeter

PROFESSIONAL & EXPERIENCED CONSTRUCTION SERVICE ACROSS DEVON & CORNWALL

Sanderson Construction Group Ltd brings together over 25 years’ of experience in the construction industry. We are able to help you through your project journey, from an initial concept, through to completion, guiding and supporting you through all of the industry regulations, whilst ensuring a safe and compliant project for our clients.

With our highly qualified team and subcontractors we are able to offer you a project that provides flexibility and manage changes, while always ensuing our eye on detail and maintaining quality.

OUR APPROACH: BUILDING THE EXCEPTIONAL

As an award-winning construction company, we focus on building long lasting relationships with its clients and contractors. We put our client at the centre of any project and provide the expertise to help guide, plan and deliver the end goal. Director, Matthew Sanderson takes an active role in each project, with client satisfaction at the heart of our values. We provide a fully transparent project management service, keeping you up to date throughout the project. This is done through regular meetings and written reports, enabling

you to keep your team up to date with the project detail.

WHAT WE DO

• New build developments; both commercial and residential

• Refurbishment, Alterations and Extensions

• Project Management

• Design & Build

• Full Turnkey Solutions

• Groundworks Including Car Parks, Estates Roads & Utility

• Installation

• Renewable Energies

• Energy Efficient Buildings

College saw 60 students apply to Oxbridge universities, and a record breaking 40% of these applications resulted in offers, eclipsing the rates of many independent schools and putting Exeter College among the best in the country.

John continued: “Our new £12million centre will ensure our students continue to have the best facilities and environment to enable them to realise their ambitions before moving onto amazing destinations.”

SECTORS WE COVER

• Education

• Housing

• Healthcare

• Office & Commercial

• Public Sector

• Heritage, Listed and Conservation

• Defence DEVON & PLYMOUTH CHAMBER MEMBERS OFFER – Get a £250 high-street voucher when you book your next construction project through us… or recommend us and receive a £150 voucher!

CONTACT

www.sandersonconstructiongroup.co.uk info@sandersonconstructiongroup.co.uk 01752 519305

Find us on LinkedIn, Facebook and Instagram

ARGYLE COMMUNITY TRUST AND PARTNERS CELEBRATE GREEN LIGHT FOR THE REGENERATION OF BRICKFIELDS

Plans have been approved for the multimillion-pound transformation of Brickfields into a sporting centre of excellence and asset for the wider Plymouth community.

Plymouth City Council planners have given the green light to the scheme brought forward by a partnership between Plymouth Argyle,

The latest approval paves the way for the wider Brickfields site regeneration to commence. Initial activities will commence in May 2024, with site activity increasing over the summer with a view of completing the new facilities by September 2025.

Andrew Parkinson, Plymouth Argyle CEO said:

Argyle Community Trust, Plymouth City Council, Plymouth Albion, and Devonport Community Leisure Limited.

The milestone means legal agreements can be formalised, remaining funding secured and proposals to deliver an exciting range of community and sport facilities on the underused site in Devonport can now progress.

Extensive community and sport facilities will include new grass and all-weather 3G pitches, athletics facilities, play zones, better public access and landscaped areas, and parking. Brickfields is also currently home to the DHaN Food Bank which supports over 300 local families each week and will be retained.

“This is a huge milestone in the club’s history, and an important step in our journey to transform the site into a thriving space for local sports clubs and community wellbeing.

“The proposal will provide significant benefit for the Devonport community, providing members of the public with access, support,

Trust said: “We are delighted these ambitious plans have been given the green light. This is a huge step towards realising our ambition of delivering a community provision for the people of Devonport and beyond, to be proud of for generations.

“We are excited for the future and the many health and wellbeing benefits we will be providing local people. I want to thank all our key partners and everyone that has been instrumental in making this a reality.”

Maurice West, Vice Chair of DCLL said: “This is fantastic news and a fitting achievement as Devonport celebrates its 200th anniversary. The development will bring many benefits and opportunities for the community and improvements to the health and wellbeing of residents.

“The project has been made possible through close partner collaboration, and I am confident that this excellent working relationship will ensure the success of the new Brickfields’ facilities for the benefit of all.”

“THIS IS A HUGE MILESTONE IN THE CLUB’S HISTORY, AND AN IMPORTANT STEP IN OUR JOURNEY TO TRANSFORM THE SITE INTO A THRIVING SPACE FOR LOCAL SPORTS”

and equipment to reduce health inequalities and promote wellbeing. The prospect of a permanent home for our academy and women’s team is vital if we want to attract, retain, and develop the region’s best talent and continue to grow.

Max Venables, Managing Director of Plymouth Albion said: “This is an important step in the process of the Brickfields regeneration project which is continuing to come on nicely.

The proposals were submitted in autumn 2023 and incorporated the feedback received in consultation with residents and the wider community.

It is the second major approval for the Brickfields site after permission was granted in 2023 for the partnership to develop a new community hub to be operated by the Trust on the site. The vision to deliver much needed accessible and affordable community space which helps connect people and offer a range of wellbeing services is now well under way, and due to open in September 2024.

“I’d like to thank our supporters and the local community for their support throughout this process. We’re looking forward to delivering these exciting plans and making a genuine difference.”

Mark Lovell, CEO at Argyle Community

“The success of the planning application takes us a step closer to the delivery of the project, which will enable local people an ideal space to stay active, socialise and find exciting career paths.”

To find out more about the Brickfields redevelopment, visit pafc.co.uk/brickfields-development

THE EVERCHANGING LEGAL LANDSCAPE FOR BUSINESS OWNERS AND EMPLOYERS

Keeping up to date with legislative changes in every arena can be challenging. You have your own company to run, your own clients to deal with and staff to manage. Having a legal expert on your side to provide you with relevant updates and protect your business can be priceless. Not following the letter of the law can lead to not only hefty fines but potentially irreparable damage to your business and its reputation.

With this in mind, we thought it would be helpful to provide a brief overview of some important recent changes to the legal landscape.

Changes to Companies House Requirements:

In March, new and enhanced powers were given to Companies House in a bid to limit the UK’s growing exposure to fraud, corruption, and money laundering. This was under the Economic Crime and Corporate Transparency Act 2023 which was introduced in October 2023.

Under these reforms the Registrar has broader powers to improve the accuracy and reliability of information filed at Companies House. They have the ability to check, remove or decline information that companies attempt to file and, importantly, information which has already been filed.

What could the changes mean to your business?

• All new and existing registered company directors, people with significant control (PSCs) and those delivering documents for filing will need to complete identity

verification.

• Companies can no longer use a PO Box for their registered office address.

• Applications for company incorporation will include an additional step - individuals forming the company have to confirm that it has a ‘lawful purpose’ and that its future intended activities are lawful.

• The reforms introduce further duties on companies to collect and share accurate statutory registers.

What next?

There are more phases to these reforms that are yet to come into force and will be rolled out through the rest of this year and beyond, the timing of which is still to be confirmed. Keep checking GA’s website as we will be providing updates as these new rules come into force. Alternatively please get in touch with our company commercial team for more information.

Holiday Pay Changes 2024:

Historically the calculation and administration of annual leave and holiday pay for casual, zero hours and irregular hours workers has been challenging. It is hoped that some of these difficulties will be resolved through the Employment Rights (Amendment, Revocation, and Transitional Provision) Regulations 2023, which comes to the fore from 1st April 2024 (or January 2025 for employers who operate annual leave on a calendar year system).

Employees and workers deemed to be irregular hours workers and part-year workers, will now have annual leave accrued at the rate

of 12.07% of the hours worked in a particular pay period (usually weekly or monthly).

As part of these 2024 holiday pay changes, employers can also choose to pay the additional hours as rolled-up holidays to the employee/worker. The effect is that the workers will receive additional holiday pay but will not then take specific time off as paid holiday.

It is anticipated that this may simplify matters for employers and potentially workers. These changes are not necessarily straight forward and new definitions of classes of workers need to be carefully considered and existing contracts examined to determine if they apply. There is also some uncertainty over how the legislation will be interpreted so it is advised to follow the new rules closely and seek professional legal advice.

If you need advice about these recent changes, or any other legal issue, then please contact our experienced legal team for more information and guidance. General Enquiries enquiries@GAsolicitors.com 01752 203500

MANAGING BUSINESS INTERRUPTION RISKS AMIDST UNCERTAINTY

The knock-on effect of events like the pandemic and the Russia-Ukraine conflict have created an uncertain environment for businesses, including real volatility across supply chains, labour costs, and inflation.

This means the time may be right to reevaluate crucial insurance covers like business interruption (BI) insurance. For instance, if your property or contents, such as machinery and equipment, are damaged, will it take longer to source replacements? How would such a delay affect your trading results and the need for BI cover?

Why is BI insurance necessary?

BI insurance is vital to a comprehensive risk management strategy. The typical trigger for a BI claim is an insured property damage loss, such as fire or flood at a business’s premises. The consequences of these events can be financially and operationally devastating.

Exploring the benefits of BI insurance

There are many potential benefits associated with BI insurance following a serious incident. It can safeguard a company’s income stream during disruption, helping to maintaining cash flow, pay employees, and meet financial obligations.

BI can also help to cover unforeseen or additional expenses that are required in order to continue trading and meet contractual commitments. By helping to maintain business operations or recover quickly from disruption, it can help to protect customer trust.

Optimising BI cover to build financial resilience

The effectiveness of BI cover depends on how well it’s tailored to your business’s needs. An insurance expert can help you to assess

your exposures and consider various risk management strategies.

A thorough risk assessment to identify potential threats to your business is a common starting point. This includes assessing your supply chain’s vulnerability, key assets, and critical functions. Understanding these risks allows for more precise coverage.

It’s also important to check the accuracy of gross profit values declared to your insurer, particularly since the insurance market definition of ‘gross profit’ differs from an accountant’s. For example, BI policies often include salaries within the policy definition of gross profit. This is because businesses typically need to continue paying their staff even if trading operations are temporarily disrupted.

Given the volatility affecting supply chains, it’s also a sensible precaution to have another look at the maximum indemnity period in a BI policy. This is typically expressed as the number of months following the date of loss, during which the policyholder can recover BI losses arising from a claim.

Your maximum indemnity period should be sufficient to allow your organisation to fully recover from a potentially catastrophic event. Remember, ‘recover’ includes fully rebuilding the insured property and resuming expected levels of financial performance.

Finally, make sure that

the valuation of your insured property and assets accurately reflects their replacement or repair costs. An undervaluation can result in insufficient coverage, while overvaluation leads to higher premiums.

Review and adjust coverage

Even in more settled times it’s vital to regularly review and update BI coverage to account for changes in your business. These can include expansions, new product lines, or shifts in supply chain dynamics - and this is likely to be even more important in the current environment.

After all, ensuring that your coverage remains aligned with your evolving business could be critical to its survival after a serious incident like fire or flood.

Help is at hand

If you need help, guidance, and support with your business and its insurance needs, contact a Marsh Commercial expert on 01752 202030 or visit marshcommercial.co.uk.

SOCIAL DIARY

Net Zero Workshops

A gloriously sunny morning at Home Park Stadium for our sold-out Net Zero Workshop, in partnership with Cosmic. This series of free green-inspired events is designed to give you inspiration about how your business can make vital positive changes to the environment.

Bank of England Roundtable

Plenty of interesting insights and advice at our sold-out Bank of England Roundtable breakfast event at Westcotts in Plymouth, where we were joined by Jamie Barber, the BoE Deputy Agent for the South West.

SW Innovation Expo

Kirsty and Will from our Devon & Plymouth Chamber team travelled to Sandy Park in Exeter for this year’s SW Innovation Expo. This fantastic event showcased the region’s most talented small enterprise innovators, entrepreneurs, business, academics and investors.

CHAMBER SOCIAL DIARY

Women’s Enterprise Event

Proud to be involved in the incredible Women’s Enterprise Event at Boringdon Hall Hotel and listen to some truly inspiring stories and advice ahead of this year’s International Women’s Day. Guests enjoyed an exceptional afternoon tea and heard from some brilliant speakers including Caroline Wilson from Partners& and Carrie Tecza from Trevi Women. Clare Baker also got to see her daughter, Katie, who is the Gaia Spatisserie supervisor.

Devon Networking

A fantastic morning at The Carlton Hotel Ilfracombe for Devon Networking where Kelly and Clare just had to try out these wonderful chairs - which look perfect in our Devon & Plymouth Chamber colours.

City Conversations

What a brilliant morning at Foot Anstey LLP in Plymouth for our March City Conversations event. Huge thanks to everyone who joined us, including our superb guest speakers: Hannah Shead, CEO of Trevi Women; Tom Palmer, Founder/Director of Ocean City Media; Roy Imeson, Employment Advisor (Visibly Better Employer) at RNIB; Martin Ivatt, Regeneration & Placemaking Manager at Plymouth City Council; and Steve Hughes, Chief Executive at Plymouth City Centre.

AI Workshop

We hosted our sold-out AI Workshop at University of Plymouth, in partnership with City College Plymouth. Guests heard from keynote speakers Rupert Lorraine (UoP) and Ross Pepperell (Appy Automations) as we expelled some of the myths around using AI and showcased how AI can be used to support productivity, enhance operational delivery and customer experience.

Green Networking

From snow flurries and thunder and lighting, to hail storms and blue skies and sunshine - huge thanks to everyone who braved the elements to join us at beautiful Venn Valley Vineyard and Winery in Barnstaple for Green Networking, in partnership with YGS Landscapes.

CHAMBER SOCIAL DIARY

Pitch and Procure Plymouth

An incredible turnout at the University of Plymouth for our Pitch and Procure event, in partnership with BCR Associates. Fantastic to see a mix of nearly 80 businesses in the room listening to innovative ideas and services from some of our region’s most exciting and enterprising local businesses. Thanks to our pitchers and, of course, our procuring panel of Babcock International Group, University Hospitals Plymouth NHS Trust, University of Plymouth, Classic Builders SW Ltd, Plymouth City Council and Plymouth Community Homes.

Sales Workshop for SMEs

A packed boardroom at Barclays UK in Plymouth for our sold-out Sales Workshop for SMEs, facilitated by John FitzGibbons, owner of Sales and Management Development Programmes. John works with local business owners and leaders to help them optimise and get the most out of their management team and sales organisation.

Net Spinning

Brilliant turnout for our latest Net Spinning session at YMCA Plymouth. Joining Clare, Kyra and Olivia from our Chamber team were: Alice Godrey from Bright Solicitors, Becky Moore from the University of Plymouth, Cherie Jones from LGIO, Jasmine White from Bright Solicitors, John Naismith from Jeremiah’s Journey, and Richard Bowley from Seetec.

Crunchy Breakfast

Huge thanks to everyone who joined us at Crowne Plaza Plymouth for our Crunchy Breakfast Marine & Maritime special - especially our expert panel of Captain Richard Allan, Cattewater Harbour Commissioners; Lance Chatfield, City College Plymouth; Eifion Jones, Plymouth and South Devon Freeport; Edward Baker, Plymouth Fishing & Seafood Association; Amanda Lumley, Destination Plymouth; and Elaine Hayes, Plymouth Sound National Marine Park. Plenty of questions for our expert panel about Britain’s Ocean Citypast, present and future and the opportunities for businesses.

County Conversations

Thank you to everyone who joined us at South Devon College for our April County Conversations event - especially our brilliant speakers, Jo Skeel, Heart of the South West Careers Hub; Ian Harris, Capita; Paul Norrish, Torbay and South Devon NHS Foundation Trust; and Nick Powe, King’s & Queen’s Awards Winners.

Micromingles Launch

Some of our favourite pictures from the launch of ‘Micromingles’ at Café Momus in Stonehouse. Excited to be collaborating with Diversity Business Incubator, Micronomy and Blue Illustrates on this game-changing and inclusive business support programme.

DATES FOR YOUR DIARY

Meet the Neighbour 26 June 2024

Come and join us at the beautiful St Mellion Estate in Saltash for our next Meet the Neighbour event with Cornwall Chamber of Commerce. Enjoy great networking opportunities with businesses operating across Devon and Cornwall as we welcome guests from both sides of the border for a superb two-course hot lunch.

City Conversations 11 July 2024

Our flagship invitation-only event returns to Foot Anstey in Plymouth, featuring excellent guest speakers and providing business leaders with strategic briefings on a wide variety of topics that are of interest to those in senior management roles.

Devon Networking 16 July 2024

Join us at Paignton Zoo for our next Devon Networking event and experience this incredible venue, while networking informally and talking to a variety of local and county-based business individuals.

Devon Business Show 16 October 2024

The Devon Business Show will be back in 2024 with a fresh new format that will promote inclusivity and feature exciting, innovative and interactive displays. Book your stand now at Plymouth Life Centre by using the interactive map and form on our website: www. devonchamber.co.uk/devon-business-show/

What do you do and why do you enjoy it?

I am the LSIP and Project Executive at Devon and Plymouth Chamber. My role enables me to engage with a range of inspirational people, have a meaningful impact on the local economy and contribute to the development of the future workforce and skills landscape. I get a great deal of satisfaction from all aspects of my work, which makes it genuinely enjoyable.

What inspires you?

Continuous learning and the influence of remarkable people. There is always something new to learn, a fresh perspective to consider, or a challenging idea that pushes my boundaries. The beauty of it all? It’s about personal growth and expanding my understanding of the business world. There are so many amazing individuals out there who have achieved incredible things or overcome massive challenges. Seeing their determination, their resilience keeps me fired up and ready to take on the world!

NEW MEMBERS

Aim Big Ltd Plymouth Devon

All Things Dotty www.allthingsdottybraille.co.ukPlymouth Devon

Ashridge Engineering Limited

www.ash-eng.com Unit 1a 58 North Road Industrial Estate Okehampton EX20 1BQ

BAMBOO CLOTHING LTD

www.bambooclothing.co.uk

Unit 10 Langage South Business Park Langage South Road Plymouth Devon PL7 5FL

Best Accountancy Services Plymouth www.bestaccountancy.co.uk

The Apex Derriford Business Park, Brest Road Plymouth Devon PL6 5FL

Beyond Wild Leadership www.james-dyer.org

Yelverton Plymouth

Big Friendly Giants UK Group Ltd

Media City UK, Salford Manchester M50 2ST

Cappd. Technology

www.cappd.co.uk

Unit 20 Match Mill Business Park Newnham Road Plympton Plymouth PL7 4AW

Clever Estate Agents Ltd

www.stayclever.co.uk

2 Queen Anne Terrace Plymouth PL4 8EG

Colebrook Foot Clinic

www.colebrook.clinic 12a Colebrook Road Plymouth PL7 4AA

Conecxus

conecxus.co.uk86-90 Paul St London EC2A 4NE

Name: Ronnie Carter

Role: Devon & Somerset LSIP Project Executive

What drives you?

The boundless potential for growth and improvement and the ease of today’s technology, but it’s not just about me. I want to use what I learn to make a difference, to leave things a little better than I found them. Whether it’s helping another business or my friends, volunteering in my community, or working on a project that could benefit others, it’s this desire to create a positive impact that really keeps me going. It’s like my own personal fuel.

Where do you see the future of your organisation?

As one of the newest hires of the DP Chamber of Commerce, I’m really excited about the future. I reckon we’re on a brilliant trajectory, not just keeping up with the times, we’re shaping them. Our members are at the heart of everything we do. We’re committed to understanding their needs and delivering top-notch solutions that hit the mark every time. We’re not just their service provider, we’re their partner of choice.

The team is always creating a supportive and inclusive environment where everyone can bring their A-game. As for growth, the sky’s the limit, really. So, here’s to the future. I reckon it’s going to be a cracking ride.

What’s the best advice you’ve ever been given?

“If you are not living your life for yourself, then who is going to live it for you?” It’s from a great book by Ichiro Kishimi and Fumitake Koga. It’s a

reminder from Adlerian psychology that we should not let feelings of inferiority dictate our lives, but instead, embrace our individuality and authenticity.

If you could sum up your CV in one word, it would be..?

Diverse.

When it comes to business, do you follow head or heart?

My approach is fairly even, striking a balance between logic and intuition. My passion lies in analysing data, a task that requires a methodical and logical mindset. I use my head to make reasoned and sensible decisions, carefully weighing the pros and cons of each option. However, I also get the importance of intuition in decisionmaking. I trust my gut feelings and instincts to guide me, especially when data may not provide a clear direction.

Describe yourself in five words Driven, compassionate, innovative, reliable and Polish!

How do you balance life and work?

As a keen tennis player and a runner, gamer, DIY guru and self-proclaimed food critic, I carve out time for my passions. At home I have the symphony of teenage “UGHs!” and a Siberian husky’s howls filling my evenings, so my free time is quite lively. At work, I like to get stuck in and believe that a bit of pressure is crucial but equally you need to enjoy what you do. This is the key to a balanced life.

What’s your favourite quote?

“The impossible often has a kind of integrity to it which the merely improbable lacks”.

The Hitchhiker’s Guide to the Galaxy D.Adams

Who has been the greatest influence on you?

I would say that my greatest influences are an amalgamation of my family, friends, and extraordinary people I’ve encountered throughout my life, work, and travels. I also look up to the innovative minds of our generation. Take Sir Tim Berners-Lee, Elon Musk, Dame Stephanie Shirley who’s been a trailblazer in the tech world and done a ton for charity, to name a few.

What are you most proud of?

One of the things I’m most proud of is the bold decision I made when I was 17. I left home and set out on my own, embracing the unknown. This journey took me to new places, introduced me to diverse cultures, and presented challenges that I had to overcome on my own. Above all, what I’m most proud of is my family. Their love, support, and the purest moments of joy have been my greatest source of strength and inspiration. They are a constant reminder of what truly matters.

A WARM WELCOME TO OUR NEW MEMBERS FROM ACROSS DEVON & PLYMOUTH

Cornelia Frost Brand Photographerwww. corneliafrostbrandphotographer.co.uk Paignton Devon

Coversure www.coversure.co.uk

Bridgeland Street Bideford Devon EX39 2QE

Dell ‘Anno Studio www.dellanno.studio

Studio 19, Candlewick lane Alma Yard Plymouth PL4 0FF

Deltor Communications Ltd www.deltoruk.com Unit C Long Acre Saltash Parkway Saltash Cornwall PL12 6LZ

Elevated Vision Ltd

elevatedvision.co.uk131 Tower Way Dunkeswell Devon EX144XH

Figolux www.figolux.co.uk 32 Chyvelah Vale Truro Cornwall TR1 3YL

GoFastPlymouth Devon Host & Stay Group LimitedSaltburn by the Sea Devon

I AM Massage wellbeing-sessions.co.uk/ 12 Birchwood Close Devon Totnes TQ9 5GB

Kier Construction (Western & Wales) www.kier.co.uk 4th Floor Plumer House Tailyour Road, Crownhill Plymouth Devon PL6 5DH

LGIO Ltd www.lgio.co.uk Plymouth Devon

MJT Surveyors Ltd www.mjtsurveyors.com

Unit 5C Riverside Hub Apollo Court, Neptune Park Cattedown Plymouth PL40SJ

Mykreative Ltd www.mykreative.co.uk Plymouth Devon

Nespresso Professional www.nespressoforbusiness.co.uk Deerpark Court Donnington Wood Telford Shropshire TF2 7NB

Rewind Radio Ltd www.rewindradio.co.ukSuite 1A Gateway Business Centre Wilson Way Redruth Cornwall TR15 3RQ

Riviera Mediaiton www.rivieramediation.co.uk5 Heritage Mews 43A Belgrave Road Torquay TQ2 5HZ

Rob Green - Operations Analyst Plymouth Devon

Rowse Limited www.rowse.co.ukUnits 5 & 6

Drake Mill Business Park

Plymouth Devon PL6 7PS

Shearwater Marine Services www.shearwatermarine.co.uk Torpoint Cornwall

Sherford Community Land Trust Ltd www.sherfordtrust.org.uk

Sherford Community Hub Hercules Road PLYMOUTH PL9 8FA

Skills Group Limited www.skillsgroupuk.com/ Western Wood Way Plymouth Devon PL7 5BG

Smith & Reed Recruitment www.smithandreed.co.ukThe Old Chapel St Clement Street, Truro TR1 1EX

Stannp Ltd www.stannp.com/ukStannp Ltd, Unit 12, Taw Trade Park Braunton Road, Barnstaple Devon Barnstaple EX31 1JZ

Stephens Scown LLP www.stephens-scown.co.uk/Curzon House Southernhay West Exeter EX1 1RS

Synergy Solar Lights Pty Ltd www.synergysolarlights.comTotnes Devon

The Ear Nurse

www.theearnurseplymouth.co.uk

Plymouth Devon

The Smart Working Revolution www.smartworkingrevolution.comFow Goth, Water Lane St. Agnes Cornwall TR5 0QZ

Total ICT

www.totalict.com

Huxley House 26 Huxley Close Plympton Devon PL7 4JN

Travel Counsellors - Michaela Hubbard www.travelcounsellors.co.uk/michaela.hubbard/ Stafford Staffordshire

wecanhelp.digital www.wecanhelp.digital

Totnes

Devon

Westcountry Fabrication Ltd

www.westcountryfabricationltd.co.uk/Unit 9 Gilston Road Saltash PL12 6TW

SPACES.