Managing Household Bills

As the colder weather arrives, you might be thinking about turning the heating on. For many households the Covid-19 crisis means a drop in household incomes combined with higher energy bills from spending more time at home, and we anticipate many will find it difficult to afford to heat their homes.

If you’re struggling to pay home energy bills, we can help. You may be eligible for the ‘warm home discount’ from your supplier (if your supplier is part of the scheme) or emergency support if you can’t If you have questions about Smart Meters, you afford to top-up your meter. Another way to save can talk to us. Improvements to cold and poorly on your home energy bills is by shopping around. insulated homes could also help reduce energy Moving to a cheaper tariff or switching supplier bills. We can refer people to help available from can result in huge savings, particularly if you’ve Norfolk’s Warm Homes scheme and the recently not switched supplier for over a year. An impartial announced ‘Green Home Grants’. For free and comparison of prices as well as customer service impartial and confidential advice, contact Citizens ratings can be found on the website: Advice Diss, Thetford and District via the Advice www.energycompare.citizensadvice.org.uk Line on 03444 111 444. Or, e-mail:

energyadvice@cadat.org.uk

Or you can contact us if you aren’t online. Smart meters can also make it easier to see what you For the latest news, advice and updates please do are using/spending and allow you to top-up follow us on social media via Facebook or Twitter remotely (rather than having to go to a store). using @DissThetfordCA - please note, our usual MCP HP Advert 11.18.qxp_Layout 1 19/11/2018 09:41 Page 1 Contact your supplier to see if they are installing face-to-face services are limited to appointments in your area, there is no installation charge. only for those unable to access advice by phone or online.

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