OCTOBER 2020 About Thetford magazine

Page 36

Managing Household Energy Bills As the colder weather arrives, you might be thinking about turning the heating on. For many households the Covid-19 crisis means a drop in household incomes combined with higher energy bills from spending more time at home, and we anticipate many will find it difficult to afford to heat their homes. If you’re struggling to pay home energy bills, we can help. You may be eligible for the ‘warm home discount’ from your supplier (if your supplier is part of the scheme) or emergency support if you can’t afford to top-up your meter. Another way to save on your home energy bills is by shopping around. Moving to a cheaper tariff or switching supplier can result in huge savings, particularly if you’ve not switched supplier for over a year. An impartial comparison of prices as well as customer service ratings can be found on the website: www.energycompare.citizensadvice.org.uk

If you have questions about Smart Meters, you can talk to us. Improvements to cold and poorly insulated homes could also help reduce energy bills. We can refer people to help available from Norfolk’s Warm Homes scheme and the recently announced ‘Green Home Grants’. For free and impartial and confidential advice, contact Citizens Advice Diss, Thetford and District via the Advice Line on 03444 111 444. Or, e-mail: energyadvice@cadat.org.uk

Or you can contact us if you aren’t online. Smart For the latest news, advice and updates please do meters can also make it easier to see what you follow us on social media via Facebook or Twitter are using/spending and allow you to top-up using @DissThetfordCA - please note, our usual remotely (rather than having to go to a store). face-to-face MCP HP Advert 11.18.qxp_Layout 1 19/11/2018 09:41 Page 1 services are limited to appointments Contact your supplier to see if they are installing only for those unable to access advice by phone in your area, there is no installation charge. or online.

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