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$1.50/FEBRUARY 15 - 21, 2010
Vol. 31, No. 7
Branch hours in crosshairs after move by Huntington Competitors cite lack of demand, forgo changes By ARIELLE KASS akass@crain.com
Banks agree on this point: With the advent of online banking — not to mention direct deposit and drivethrough ATMs — people are spending less time inside their local branches. What they don’t agree on is what to do in response to that. Huntington National Bank, which over the weekend began Sunday branch banking and last week extended its hours at more than 50 Cleveland-area locations, is working to be more convenient for customers. The expansion of banking hours is part of a push to drum up new business in this area, but Rob Soroka, senior vice president of retail banking in Cleveland for Huntington, said if the move is successful, it may be extended to other markets in 2011.
REIT hands over keys to downtown office site
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t’s 1994. The economy is good, Gund Arena and Jacobs Field just opened, and fans are doing anything they can to grab tickets for the Cavaliers, Indians or Browns, all of which are winning. Fast forward to 2010: The economy either is recovering from a tailspin or still spinning. The Cavs are one of the best teams in the NBA — and own the hottest tickets this side of the Super Bowl — but the Browns are struggling and playing to a half-filled stadium, while the Indians are losing games, money and plenty of fan patience. Are the latter duo’s current struggles a matter of cash or flash?
KeyBank Center’s relative youth a plus, but competition nearby may offer obstacles for lender
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BALL’S IN THEIR COURT Pro teams contend with fans’ spending scrutiny, limited discretionary dollars but remain bullish on NE Ohio Story by JOEL HAMMOND ■ jmhammond@crain.com
“I do think (Huntington’s decision) would put pressure on (other Northeast Ohio banks).” – Rob Soroka, senior vice president of retail banking in Cleveland, Huntington Bank “It eliminates the time barrier,” Mr. Soroka said. “Peoples’ schedules are getting more cluttered, not less cluttered.” So with 24-hour supermarkets, drive-through pharmacies and libraries that let you order books online, why are many banks still closing at or before 5 p.m.? Richard Lewis, executive vice president and market manager for PNC retail banking in Northern Ohio, said it’s because customers haven’t asked for the bank to be open longer. PNC keeps some drivethrough banking windows open until 6 p.m., Mr. Lewis said, but most branches are open from 9 a.m. to 4 or 5 p.m. PNC has branches inside grocery stores that are open later, Mr. Lewis said. And while older customers
By STAN BULLARD sbullard@crain.com
The Behringer Harvard real estate company of Dallas has handed the deed to KeyBank Center to its lender, a move indicative of troubles that could be brewing for some office buildings in downtown Cleveland amid the recession and real estate credit crunch. The long-term outlook for the building at 800 Superior Ave. and short-term money concerns prompted the decision, which became final Feb. 5, according to Cuyahoga County land records. Those records show Behringer Harvard deeded the 23-story building for no money to a limited liability corporation formed by LNR Partners, a Miami Beach, Fla., real estate financing and STAN BULLARD management concern. The building is the first class B, or middle-age, downtown structure of scale that has encountered problems in this downturn, which already has forced into foreclosure the older Leader Building in downtown Cleveland and a variety of suburban office buildings plus the transfer to its lender of Summit Office Park in Independence. Jason Mattox, Behringer Harvard’s chief administrative officer, said in an interview that occupancy of the See LENDER Page 11
INSIDE Stow company hears good reviews
KRISTEN WILSON
Growth in U.S. consumer product sales, spurred by noise-canceling headphones and turntables that can convert LPs into digital files, have been a bright spot at Audio-Technica. The 100-employee company hopes to get its products into big-box stores soon. Read Chuck Soder’s story on Page 3.
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Crain’s and technology advocacy group NorTech team up to honor 12 winners and eight finalists in the organizations’ second annual innovation awards
CrainsCleveland.com/30thanniversary