Crain's Cleveland Business

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LET IT RAIN

THE ECONOMIC IMPACT OF THE GOP CONVENTION AND LEBRON JAMES’ RETURN CONVENTION COVERAGE — P. 5 THE KING IS BACK — P. 6 28

SCOTT POLLACK

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WOMEN OF NOTE Crain’s annual salute to some of the region’s most accomplished women Pages 11-22

Entire contents © 2014

by Crain Communications Inc. Vol. 35, No. 28

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The day after Cleveland secured the 2016 Republican National Convention, USA Today published a flattering front page story donning the headline “Cleveland Rising� — no doubt a far cry from the 2010 declaration by Forbes deeming Cleveland America’s most miserable city.

Over the last few years, Cleveland has been showered with positive press as billions of dollars’ worth of development emerges across the city. This spring, for one, The New York Times characterized the city’s thriving theater hub and its booming residential market as “more like a box-office hit than a flop.�

Fortune magazine called Cleveland the “new Brooklyn.� Also, the city’s innovative plan to overhaul its troubled public school system garnered national attention, with the Wall Street Journal calling it “a rare example of cooperation in education.�

Since the escape of three girls held captive by Ariel Castro more than a year ago, the city has had a much more prominent national and even international media profile. As much tragedy as there was in the Castro story, the city itself often came off as just the dateline, especially as the story evolved. The media portrayal of Cleveland was much more favorable than, say, when serial killer Anthony Sowell’s “House of Horrors� emerged in late 2009.

So, what gives? Has Cleveland turned the corner in the eyes of the national media and shed its reputation as a city simply known for its river that caught fire and perennially disappointing sports teams? Not entirely, experts say, but the city could be well on its way to shaking its nickname as the “mistake on the lake.�

Positively Cleveland, the convention and visitors bureau, said the city has certainly received more positive press than in the past. According to the most recent data, in 2012 alone, Positively Cleveland said it generated almost 1,000 articles about positive developments and assets in the city — a 350% increase over 2011’s numbers. Also, travel writers are flocking to the city, as the visitors bureau reports it’s already hosted more in 2014 than it did last year.

Also, Positively Cleveland said its earned media publicity value — a metric that compares the value of one story with another — increased 8%, inching upward from $4.9 million in 2012 to $5.3 million in 2013.

Publicity value is based on the length of the story, the type of media in which it published and the number of impressions for the media outlet in which the piece appeared.

Cleveland, of course, still has its naysayers. Slate said the D.C. press

corps received the news of Cleveland hosting the RNC “with all the joy of a small child getting to spend the weekend with the uncle who smells weird and doesn’t even have an Xbox.� However, Clevelanders appear more willing than ever to shake their woe-is-me attitude and go to bat for the city.

That’s what City Club CEO Dan Moulthrop did in response to a Politico piece about Cleveland he described as hastily cobbled together from Wikipedia entries. He pub-

Volume 35, Number 28 Crain’s Cleveland Business (ISSN 0197-2375) is published weekly, except for combined issues on the fourth week of December and fifth week of December at 700 West St. Clair Ave., Suite 310, Cleveland, OH 44113-1230. Copyright Š 2014 by Crain Communications Inc. Periodicals postage paid at Cleveland, Ohio, and at additional mailing offices. Price per copy: $2.00. POSTMASTER: Send address changes to Crain’s Cleveland Business, Circulation Department, 1155 Gratiot Avenue, Detroit, Michigan 48207-2912. 1-877-824-9373.

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lished his own piece in Huffington Post outlining Cleveland’s assets. “We need to tell our story in the most authentic way possible,�

Moulthrop said. “If we try to get all boostery, people are going to smell a rat. They won’t believe it.�

The joke of the country?

After moving from Egypt at age 12, Dr. Akram Boutros spent the bulk of his life as a New Yorker beSee PRESS Page 26

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REBECCA R. MARKOVITZ

Terry Egger, former publisher of The Plain Dealer and now chairman of the 2016 Cleveland Host Committee, led off the press conference last week when the announcement was made.

Convention cushions coffers Numbers vary on impact 2016 Republican gathering will have on region, but it will be significant

By JAY MILLER jmiller@crain.com

It wouldn’t be a political convention without balloons.

So if the 2016 Republican presidential nominating convention keeps the tradition alive, about 100,000 red, white and blue balloons will rain down on delegates when the convention ends its run at Quicken Loans Arena.

Off the top of her head, Melissa Miller, owner of Pink Gorilla Balloons in Bedford Heights, figured that 100,000 balloons, plus the cost of inflating them with air (not with the more expensive helium) and rigging netting at the ceiling to hold them for the grand finale, will run the Republican National Committee about $60,000.

That’s a small part of the economic impact on the region from money that will be spent between now and when the balloons fall.

The Republicans in town for the convention will not just spend their money at hotels and restaurants. The spending will radiate to car rentals and limousine services, parking lots, shoe stores, dry cleaners and on, down to balloons.

So, many businesses in Northeast Ohio may now be making the same wish Miller expressed over the phone last Wednesday, a day after the RNC announced it would bring its next convention to Cleveland: “I hope it’s going to impact me.”

The political circus can’t help but bring out-of-town money into the city, though it’s likely no one will ever know for sure exactly how much, though economists and others have made their best guesses for past conventions.

A University of Tampa study of the impact the 2012 Republican convention had on the Florida city pegged the direct spending at $214.1 million. A similar study looking at the impact of the Democrats’ 2012 convention in Charlotte, N.C., came up with a $91 million estimate.

For the 2008 conventions, a post-convention study found that the Republican convention that year gave the Minneapolis regional economy a $153.7 million bump while the Democratic convention that year boosted the

Denver economy by $266.1 million.

A shot in the arm Divergent estimates may reflect some wrinkles in time and location, and it’s not possible to estimate which city’s experience Cleveland will emulate. But the convention will give the nearly $200 billion regional economy at least a modest, one-time shot in the arm, said Cleveland Heights economist Jack Kleinhenz.

“This is money that is coming (into the region) that wouldn’t otherwise come into this economy,” said Kleinhenz, who is president

of the National Association for Business Economics. “It will provide jobs, though possibly only for a short period of time. But on the other hand, there will be other expenditures that will be made that may have a permanent effect.”

Kleinhenz said that if the city shines while it’s in the media spotlight that can translate into more convention and tourism business.

“The spillover effect is very important,” he said. “Having this kind of showcase is hard to duplicate, it’s international,” he said.

Those numbers are for direct spending and don’t include the spinoff and trickle-down See CONVENTION Page 24

MORE COVERAGE: OPINION: ‘WE’RE ALL CLEVELANDERS’ / DNC TO COLUMBUS, PAGE 8 SHOW SOME LOVE FOR CLEVELAND, PAGE 8

ONLINE: http://www.crainscleveland.com/RNC

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Kelly Falcone-Hall named 10th CEO of Western Reserve Historical Society Ms. Falcone-Hall is a dedicated history professional who has committed her career to WRHS. WRHS is refocusing itself to bring to life the history of Northeast Ohio through the strength of its collections, its research library, and its living history museum at Hale Farm & Village. With the leadership and commitment of its staff, donors, and volunteers, WRHS will continue to support the community well into the future.

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A screenshot of the Sports Illustrated homepage on Friday at noon, when LeBron James announced his return.

JAMES’ CAVS RETURN WORTH KING’S RANSOM LeBron brings fortune to team and global presence to Cleveland

By KEVIN KLEPS kkleps@crain.com

LeBron James can build drama every bit as well as he is the craftsman of winning teams.

James, who capped a wild week of social-media speculation on Friday, July 11, by announcing his return to the Cleveland Cavaliers via an essay he penned for Sports Illustrated, is seen as Northeast Ohio’s best hope for a championship drought that has extended 50 years.

For the Cavs, he’s every bit as valuable off the court as he is on it.

For the city, he’s a global superstar who adds to the region’s profile.

Just don’t depend on James for anything more than that, said Tom Waltermire, CEO of Team Northeast Ohio, the regional business attraction nonprofit.

“It’s crazy to try to base an economy on an athlete or team,” Waltermire said. “An individual athlete has a playing span, and even teams can be temporary.”

Waltermire said James’ presence, as it did during his initial tenure with the Cavs from 2003-10, brings a “terrific visibility” to the city — one that comes from increased national television exposure and more media coverage.

“When LeBron was here, there were a few hundred million people in China who got to know Cleveland,” Waltermire said. “There are beautiful live shots from the blimps, spinoff stories of communities’ comebacks that all get told because media come and they want to write things.”

David Gilbert, president of the Greater Cleveland Sports Commission and Positively Cleveland (the convention and visitors bureau), said, “Cleveland isn’t on the map to those folks in China” who are fans of the world’s best basketball player.

“That certainly makes a difference,” Gilbert said. “But I also think when we have winning teams, it does help boost our self-confidence. We are a deep-rooted sports

How SI got the big story

By MICHAEL SEBASTIAN Advertising Age

So how did Sports Illustrated get the big scoop?

“It all goes to Lee Jenkins,” said Sports Illustrated managing editor Chris Stone. “He made this happen.”

Several months ago, Jenkins mentioned to his editors that he wanted to pursue a big story about the next phase of LeBron James’ career. “We told him to go for it,” said Stone. But the magazine didn’t “place big money” on it actually coming to fruition, he acknowledged.

Then last Saturday, Jenkins, who was flying to Cleveland on Friday afternoon when Ad Age spoke with Stone and Sports Illustrated editorin-chief Paul Fichtenbaum, emailed his editors saying the story was a possibility. Out of caution, he didn’t mention James’ name in the email.

“The first thing we asked is whether there were any conditions attached,” Stone said. “There were none.” town. The mood of our city often parallels the success of our sports teams. We take their success very personally.”

No longer ‘abysmal’ Success has been very difficult to come by for the Cavs since James so famously spurned them four years ago.

They are 97-215 the last four seasons and have failed to make the playoffs each year. By comparison, in James’ final four years with the team, a run that included the franchise’s first-ever trip to the NBA Finals in 2007, the Cavs were 222-106 and advanced to at least the second of the postseason each season.

As the losses piled up, and fans’ frustrations with an organization

On Wednesday, Jenkins traveled to Las Vegas. He met with James on Thursday night before writing the essay with him. Jenkins emailed the essay to his editors around mid-morning on Friday. “Everyone reading it was learning the news for the first time,” Stone said.

The magazine, which introduced a top-to-bottom redesign of its website last month, alerted its technology team that a big story would soon publish. That way they’d be prepared for the extra traffic. They weren’t told, however, what the big scoop was about.

Only about six Sports Illustrated staffers saw the piece before it went live, according to Stone, who had worried it would somehow leak.

“I can’t tell you how stressful the last 24 hours were,” he said.

“There were a lot of smart, good reporters pursuing this story.”

“We’re going to sleep well tonight,” Fichtenbaum added.

Advertising Age is a sister publication of Crain’s Cleveland Business. that many felt squandered a nearly unprecedented run of luck in the NBA draft lottery, the Cavs’ attendance suffered.

The Cavs ranked 16th in the 30team league in attendance with a per-game average of 17,329 in 201314. In 2011-12 and ’12-13, they ranked 19th and 22nd — a stark contrast to their seven consecutive years of being in the top 10 in attendance with James.

“From an employment standpoint, that’s great,” said Ned Hill, dean of the Levin College of Urban Affairs at Cleveland State University. “Some semiskilled people or low-income people who can do casual work can benefit (from the packed houses at Quicken Loans Arena).”

See JAMES Page 26

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CRAIN’S CLEVELAND BUSINESS

7

Canada’s spam ruling could affect local companies

By CHUCK SODER csoder@crain.com

director for the Cleveland-based interactive marketing firm.

He worries that some of Thunder Tech’s clients would be considered spammers under the law, which went into effect on July 1.

Most of them will be fine because they already follow Thunder Tech’s advice on issues related to email marketing. But not every client does everything the company suggests, Williams said.

For instance, some companies still buy massive lists of email addresses for marketing purposes.

Companies need to be sure that none of those addresses lead to Canada.

Or they could take it a step further.

“If you’re not getting results from them, it might be even more ammunition to do away with them altogether,” Williams said.

Canada is cracking down hard on companies that send junk email. So hard, that your business might be one of them.

Thus, several digital marketing firms in Northeast Ohio are warning their clients about Canada’s antispam legislation.

They say there are still a lot of local companies that use age-old email marketing techniques that won’t cut it under the new law, which is much stricter than similar laws in the United States and other countries.

Should those companies get caught sending unsolicited electronic messages to anyone in Canada — which buys 40% of Ohio’s exports — they could be in deep trouble.

A company can be hit with fines of up to $10 million (Canadian) for violating the law.

Bruce Williams of Thunder Tech expects that the Canadian government isn’t kidding around.

“I’m sure they’re going to start making examples of people,” said Williams, development department

A willing audience Though there are exceptions, the anti-spam law generally requires that companies get someone’s permission before sending them electronic marketing messages (think email, text or social media mes-

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sages).

And, after getting their permission, messages must give the recipient an easy way to unsubscribe.

That could be a problem for companies that use what Williams described as the “batch and blast” method: Some businesses that don’t have advanced email marketing systems keep large numbers of email addresses on spreadsheets. If someone who receives a marketing email from one of those companies clicks “unsubscribe,” someone at the business has to manually remove that address from the spreadsheet.

And the company might not know where all of the people who use those addresses live, Williams said.

“There are going to be clients of ours that still ‘batch and blast,’ not knowing if an individual’s in Toronto rather than Detroit,” he said.

There are a few big exceptions to the law.

For instance, if someone exchanged emails with your company before the law went into effect, you’re allowed to send them marketing messages until June 30, 2017.

And if someone buys a product

from you today, you’ll have two years.

If they merely placed an inquiry, you’ve only got six months.

Keeping track of expiration dates for a bunch of different customers could be tough. You’re better off if you can get those customers to give “express consent” saying that they are OK with receiving electronic marketing messages, according to attorney Wendy Hulton, who works in Dickinson Wright’s Toronto office.

Companies also are granted some leeway when marketing to other businesses, especially if the person receiving the message has published their email address in a conspicuous place, Hulton said.

She noted that her email address is published on the law firm’s web site. So it would be OK to send her a marketing message, assuming she hasn’t specifically stated that she doesn’t want to receive unsolicited messages.

However, the message has to be relevant to her company or her profession, Hulton stated during a webinar on the subject.

“What it doesn’t mean is that, for instance, every Lexus or BMW deal-

er out there can send me an email message,” she said.

‘List hygiene’ Patti Renner isn’t a fan of the law.

It could have a chilling effect on small businesses, even those that are not based in Canada, according to Renner, director of marketing for Knotice, an Akron-based digital marketing company that was acquired by IgnitionOne of New York City in March.

“It has the potential to really curtail the ability of small businesses to market,” she said.

Thought the law sets a high standard, businesses are capable of meeting it, Renner said.

She says businesses should practice good “list hygiene.” Companies need to keep track of where the people on their address lists live, and they should stop sending messages to people who haven’t opened an email in years. They also could benefit by running campaigns to reconfirm people’s interest in their business.

“If you’re following best practices for email, none of this should be scary,” she said.

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JULY 14 - 20, 2014

PUBLISHER:

John Campanelli (jcampanelli@crain.com) EDITOR:

Elizabeth McIntyre (emcintyre@crain.com) MANAGING EDITOR:

Scott Suttell (ssuttell@crain.com)

OPINION

Team Cleveland

A

s he was being wheeled into surgery after being shot in March of 1981, Ronald Reagan famously told his doctors, “I hope you’re all Republicans.”

Chief surgeon Joseph Giordano replied, “Today, we’re all Republicans.”

Obviously Cleveland’s quest to host the 2016 Republican National Convention was nowhere near the gravity of that national crisis. Still, we have heard Dr. Giordano’s words, paraphrased perhaps, by many local leaders as Cleveland went from one of 27 contending cities, to the final eight in February, to the final six in April, to the final four in May, to the last two in June, and finally to the final triumphant winning city last week.

During the process, leaders from both parties pushed their politics and egos aside. The county, the city, the Greater Cleveland Partnership, the Downtown Cleveland Alliance, Positively Cleveland and scores of business executives came together in the type of collaboration rarely seen in other cities.

Insiders say the RNC noticed the remarkable teamwork. After seeing local leaders, from left to right, trusting each other, party officials could trust that the convention would be done right. They could see that all local leaders, regardless of politics wanted them here.

It seems simple, but this monumental moment in our city’s history is here because business leaders, political leaders and community leaders got together, worked together and took another one of Ronald Reagan’s quotes to heart: “There is no limit to the amount of good you can do if you don’t care who gets the credit.”

It’s uplifting to see collaboration accelerating at the same speed as our rebirth, whether it’s with development projects, a bold plan for Cleveland’s public schools or private-public partnerships at local businesses and colleges. It wasn’t always that way.

We’ve learned that when we come together, we become greater than our parts. And when we come together, look what we can do, look what we have done.

We’ve outshined 26 other cities.

With a nod to Dr. Giordano, we need to say, “Today, we’re all Clevelanders.”

DNC to Columbus

A

couple hours after the RNC selected Cleveland to host its 2016 convention, members of the city’s host committee surprised nobody when they confirmed that they would be dropping out of the competition to host the Democratic National Convention, a race in which Cleveland was also a finalist.

Without the power of an incumbent, the Democrats are facing a tough campaign to hang on to the White House. They need to select their convention site with the same strategic wisdom as the GOP, a mix of location, amenities, facilities and political value.

Columbus offers it all.

Ohio’s largest city has grown into a thriving destination, with a strong economy, great restaurants, charming neighborhoods and, of course, “The” university.

Like Cleveland, Columbus’ image has not moved as quickly as its renaissance. A convention will solve that.

We throw our support behind Columbus’ bid and urge the DNC to bring its convention to Ohio’s capital in 2016.

FROM THE PUBLISHER

So, you’re from Cleveland? coming to Cleveland carrying what all he initial euphoria of landing the journalists carry: poor spelling habits, an 2016 Republican National Conobsession with free food and a backpack vention is wearing off, just a bit. In of preconceived notions. its place is a more enduring mix of exMany, perhaps most, will be coming citement, anticipation, resolve … and to Cleveland for the first time. They are pressure. no doubt expecting to arrive to see 10 We’re on the clock, and so much feet of snow, drunken fans using the needs to get done, from hotel construcburning river to light their basketball jertion to renovating Public Square to deseys and every elected official in handciding where in Lorain County to estabcuffs. lish the “free speech zones.”

It’s all of our jobs to work But perhaps the most cruJOHN to steer the narrative about cial work will be something CAMPANELLI Cleveland away from the more nebulous. rocks and back toward reality.

Our region has been given It may seem shocking, but not only an event that will inlots of journalists approach ject hundreds of millions of an assignment with a pretty dollars into the local economy, good idea of what their story we have been given a multiis going to be before they do billion-dollar marketing opany reporting. They then portunity. bend and fold their questions There’s no price tag on the and their reporting to fit that kind of attention we’re going narrative. So if they arrive in to get: at least a year of Cleveland expecting a blighted ghost buildup as candidates compete on the town, they’ll be wearing rust-colored “road to Cleveland,” four nights on glasses. primetime television and two weeks of What can we do to flip the script? intense coverage as roughly 15,000 First off, no more hating on Clevemembers of the media arrive on the land. None. Zero tolerance. After that, I ground in Northeast Ohio. think it’s three simple things: honesty, We will get ridiculous amounts of enthusiasm and humor. press. But we can’t sit around expecting Any time you have a chance — a conit to be good press. versation with someone out of town, a These thousands of journalists are

T

social media post, an email — show some honest love for Cleveland. But don’t turn your fondness into a public display of affection by cheerleading. Nobody wants that. Hold hands with our town.

It’s going to be a slow, subtle process, changing minds one at a time.

Whenever I’m out of town, I like to wear Cleveland T-shirts. At least once a day, a stranger will offer up a comment.

I try to make the conversations go like this: “You from Cleveland?”

“Yes.” “Winters are terrible up there.”

“Yes, five months of hot toddies.”

— “You live in Cleveland?”

“Absolutely.”

“I don’t understand.”

“You should visit, you will.”

— “You live in Cleveland?”

“Yep.” “Terrible sports teams, huh?”

“Fifty years without a championship riot.”

— “Nice Cleveland shirt.”

“Thanks, man.” “‘Mistake on the Lake,’ right?”

“You mean, ‘Marquee by the sea.’”

PERSONAL VIEW

FTC can help with financial literacy In response to John Campanelli’s commentary regarding the need for financial literacy education, which appeared in the June 30 issue of Crain’s: The Federal Trade Commission publishes a wide variety of financial literacy materials, free of charge, to people interested in educating themselves and others about such subjects.

They can be viewed online at www.consumer.ftc.gov, www.consumer.gov and www.consumidor.gov,

and multiple copies of paper versions (some of which are available in Spanish and other languages) can be obtained by placing an order at http://bulkorder.ftc.gov.

Some of the topics covered in these materials are: ■ Managing your money ■ Credit, loans and debt ■ Scams and identity theft In addition, our office regularly engages in outreach activities designed to

provide instruction on these topics. We currently participate in a project with the Legal Aid Society of Cleveland and the Cuyahoga County Department of Children and Family Services in which we teach a financial literacy class to teenagers who are about to age out of the foster care system.

Maria Del Monaco Attorney, Federal Trade Commission, East Central Regional Office Cleveland

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PERSONAL VIEW

Case throws wrench in national labor law JOSEPH J. BRENNAN

S

ince President Barack Obama’s successful election campaign in 2008, the traditionally lesser-known National Labor Relations Board, an agency charged with implementing and enforcing the primary private sector labor law in the U.S., has been on a roll issuing several controversial and highly pro-union decisions.

A recent decision by the U.S. Supreme Court, however, has undermined the legitimacy of several of the NLRB’s more union-friendly decisions, including an extremely controversial, polarizing and Cleveland-born case involving WKYCTV, Channel 3.

In the case, the Cleveland NBC affiliate and its union were engaged in collective bargaining pursuant to a contract reopener clause. Ultimately, the parties never reached agreement during the reopener negotiations, and the contract was terminated without a new agreement.

Relying upon the well-settled law developed in a1962 case involving Bethlehem Steel, WKYC exercised its right to cease deducting and remitting union dues under the dues “check-off” clause once the labor agreement was no longer in effect.

Accordingly, so long as there was no collective bargaining agreement in place, the union would have the burden of obtaining its union dues directly from its members without the benefit of a wage withholding — a valuable bargaining chip for WKYC. Despite the long-standing, unambiguous rules regarding dues checkoff, the NLRB reversed the Bethlehem Steel ruling and its 50

Brennan is an attorney at the Cleveland office of Fisher & Phillips LLP, a nationwide labor and employment law firm. He represents employers in a wide variety of labor and employment legal matters. years of precedent, stating that it found “compelling statutory and policy reasons to abandon the Bethlehem Steel rule,” sardonically reasoning that “(u)nlike a good wine, a mistake does not get better with age.”

This, however, is not the end of the story. More than a year before the WKYC case was decided, Obama was faced with a problem. He was running headlong into congressional Republicans and, as a result, was making not only very little progress in advancing his agenda.

He was also having difficultly even getting senatorial approval for basic appointments — including for NLRB members.

In an attempt to fix this problem, in late 2011 Obama nominated Sharon Block, Richard Griffin and Terence Flynn to fill the three open spots on the five-person NLRB. The Senate, however, never took action on the nominations, resulting in the NLRB only having two confirmed members in January 2012 and leaving it without a quorum necessary to exercise its power to function.

In response, on Jan. 4, 2012, Obama invoked the Recess Appointments Clause and appointed all three to the board without the Senate’s involvement.

Ultimately, while subject to the ire of Republican Senators, the NLRB issued nearly 400 decisions — including the WKYC case — between Jan. 4, 2012, and July 30,

2013, when the Senate finally confirmed a bipartisan slate to bring the NLRB to its full five-member complement.

The NLRB’s legal ability to operate came under challenge when Noel Canning Corp. received a harsh and expensive ruling from the board. Noel Canning appealed the decision, arguing that members Block, Griffin and Flynn had not been lawfully appointed since the Senate was not actually in recess on Jan. 4, 2012, and thus the board lacked the necessary quorum.

After winding its way through the courts, on June 26, 2014, the U.S. Supreme Court ruled that the appointments were, in fact, unconstitutional. The result? The more than 400 NLRB decisions issued between Jan. 4, 2012, and July 30, 2013, have been vacated, including the WKYC case.

So what happens next?

It is unclear precisely how the NLRB will respond to the Supreme Court’s Noel Canning decision. It is anticipated the board will take it upon itself to review the cases decided by the invalid appointees and will ask the various courts of appeal to remand more than 100 pending cases affected by the Supreme Court ruling. Although, in theory, the board could seek to simply “rubber stamp” its prior decisions, the ideologically liberal approach utilized by the board in these nowvacated decisions will likely be scrutinized and challenged by the board’s new and more conservative members.

In any event, we can expect the NLRB is not yet done with Channel 3 and that the NBC affiliate off Lakeside Avenue will have another chance before the board.

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Re: 2016 GOP convention ■ This is a great feather in the cap for the city, the region and the state.

Ironically, it also seems to show that political leaders can go beyond politics when the stakes are high enough — an example set in Cleveland for Washington and the nation to follow.

It will be 80 years since the last time Cleveland hosted a national political convention (the DNC has never held a convention in Ohio).

Time to be Ohio proud!

— David Levey

Re: Health care job growth ■ We have (to) be careful to differentiate between health care and bioscience. While we want to grow

bioscience jobs, health care is a labor-intensive overhead expense.

Economy in health care is a good thing.

— Robert Salmon

Re: Tubular steel ruling ■ The Obama administration should support American steel workers and manufacturers and not betray them. Without a steel industry the U.S. ceases to be an industrial power and might as well just declare to the WTO that it’s a developing country.

— Joe Dohn

Re: Renaming coaster after LeBron ■ It’s been too long since I went to (Cedar Point) to know which ride

comes with great expectations yet provides profound disappointment.

— Don Saxton

Re: Firing of broadcaster Bob Frantz ■ Best of luck to you Bob ... I will miss you on the air as you were always entertaining and interesting to listen to.

— Harry Dunne ■ You were one of the most intellectual, most prepared, interesting individuals I listened to on WTAM. Your leaving is definitely WTAM’s loss and hopefully soon to be someone else’s gain. Know that when one door closes, another better one opens.

— Marguerite Butler

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Colliers forms local industrial unit

By STAN BULLARD sbullard@crain.com

The Cleveland office of Colliers International is launching an industrial unit with two veteran leasing agents from Weston Inc., the powerhouse Warrensville Heightsbased industrial property owner and developer.

Joining Colliers Cleveland effective Monday, July 14, with the titles of first vice president are Tim Breckner and Chris Kiely. The two had operated as an in-house leasing team and carried the same title, business development officer, at Weston.

Breckner said the duo, who will continue working as a team at Colliers, were attracted by the chance to start handling property sales and representing tenants.

While at Weston, they solely fulfilled its needs to fill space. He said they would also represent landlords when they get assignments for agency leasing.

Kiely said he was attracted by the global platform for transactions that Colliers provides, especially given that Colliers has a strong industrial presence in Columbus and

Cincinnati. Over the last four years at Weston, Breckner and Kiely have consummated 240 leases for almost 5 million square feet of space and $48 million in transaction value, according to Colliers.

Brian Hurtuk, a principal and managing director of Colliers in Cleveland, said he is excited about adding Breckner and Kiely to his staff.

“They are the kind of people who rise out of bed early to get going and work late to close deals,” Hurtuk said.

“They are well respected and have incredible knowledge of the Cleveland industrial market.”

Hurtuk, who has an industrial brokerage background, said he and his existing agents have been handling industrial assignments when they land in Cleveland from other parts of the Colliers network, but now Breckner and Kiely will field them.

Suzanne Asher Broadbent, Weston spokeswoman, said the company appreciated their contributions to Weston and the family was sorry to see them go.

“We’ll still see and work with them,” she said.

The two were long-time employees at Weston, which provided Kiely his entry to real estate 16 years ago.

Breckner joined Weston seven years ago after working for almost eight years at the Cushman & Wakefield Cresco brokerage in Independence.

However, Weston has reorganized its leasing department since the two announced their plans and will hire just one leasing agent, Broadbent said.

Rob Namy, a Weston senior vice president who oversaw Breckner and Kiely, will become more directly involved in leasing, said Broadbent, who will add leasing work to her marketing role. Weston has 12 million square feet of space in nine states.

Industrial real estate is a huge market in Northeast Ohio, consisting of more than 270 million square feet of space.

Alec Pacella, managing partner of Beachwood-based NAI Daus, said Colliers had to launch an industrial unit to function as a full-service firm in the region.

“Industrial real estate is the lifeblood of our region,” Pacella said.

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JULY 14 - 20, 2014

GOING PLACES

Coakley

Thinschmidt

Sharpe

Gautam

Silver

Mahon

Jansky

Kaplan

Lamb to vice president.

JOB CHANGES ARCHITECTURE

DIEBOLD INC.: Rachel V. McClary to vice president, global marketing.

C.C. HODGSON ARCHITECTURAL GROUP: Deborah D. Coakley to director of business development.

MARKETING

CONSULTING

Just ASK Adam S. Kaufman 216.831.7370

ADOPTION NETWORK CLEVELAND: Kathryn Mahon to director, fund development and external relations.

DISTRIBUTION

THE CITY CLUB: Stephanie Jansky to director of programming.

SEA-LAND CHEMICAL CO.: Erin Thinschmidt to customer service specialist.

FOUNDATION CENTER CLEVELAND: John Bailey to director.

ENGINEERING

GEAUGA COUNTY PUBLIC LIBRARY: Lisa Mertel to head of adult services and assistant manager.

PARSONS BRINCKERHOFF: Scarlett Sharpe to lead environmental planner.

WESTERN RESERVE HISTORICAL SOCIETY: Richard Shrake to director, Research Library.

FINANCE FEDERAL RESERVE BANK OF CLEVELAND: Bruce Fallick to vice president, regional/applied microeconomics; Mary Johnson to vice president, business process support; Gary Szelagowski to assistant vice president, talent management.

FINANCIAL SERVICE EDGEPOINT CAPITAL ADVISORS LLC: Taylor Bond to senior associate; Anthony Russo and Ron Guha to analysts.

SS&G WEALTH MANAGEMENT: Samir Gautam to associate director and financial adviser.

INSURANCE WESTFIELD INSURANCE: Elizabeth Riczko to group underwriting leader.

#1 State of Ohio Company Top Producer Pepper Pike Office: 3550 Lander Road--Pepper Pike, Ohio 44124

REAL ESTATE BASS OHIO REAL ESTATE: Maria Guarnera to sales associate.

SERVICE DAVEY RESOURCE GROUP: Jack McCabe to vice president, DRG utility operations.

SHIPPING CONTAINERPORT GROUP: Russel A. Graef to president.

AWARDS AKRON COMMUNITY FOUNDATION: Rennick Andreoli (RDA Hotel Management Co.) received the Bert A. Polsky Humanitarian Award.

ORT AMERICA, NORTHEAST OHIO REGION: Virginia Benjamin (Calfee, Halter & Griswold LLP) and Ira C. Kaplan (Benesch) received 2014 ORT America Jurisprudence Awards.

LEGAL PORTER WRIGHT: J. Philip Calabrese to partner.

ROLF GOFFMAN MARTIN LANG LLP: Cory Phillips to attorney.

AKROCHEM CORP.: Jason R. Silver to president; Charles R.

Check out all of Adam’s listings at www.justaskadam.com

NONPROFIT

CENTRIC CONSULTING: Sesh Vedachalam to business analyst consultant; Dylan Yurgionas to technical consultant; Bonny Lafave and Dale Pilarczyk to managers.

MANUFACTURING

When buying or selling your home.

INNIS MAGGIORE: David Collins and Scott Wade to web developers.

WESTERN RESERVE HISTORICAL SOCIETY: Congressman Louis Stokes was named an honorary trustee.

Send information for Going Places to dhillyer@crain.com.

STAY CONNECTED ■ Crain’s on Twitter: @CrainsCleveland ■ Crain’s on Facebook: Facebook.com/CrainsCleveland ■ Crain’s on LinkedIn: linkedin.com/company/crain’s-cleveland-business ■ Crain’s on Instagram: instagram.com/crainscleveland ■ Crain’s daily e-newsletters: CrainsCleveland.com/register

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PHOTOGRAPHY BY JASON MILLER

Teresa Metcalf Beasley | Partner, Calfee, Halter & Griswold LLP Girls like Teresa Metcalf Beasley weren’t supposed to become lawyers.

Young, black women from East Cleveland?

In the early 1980s? Even her parents’ friends knew that wasn’t going to happen — and they outright told her so.

“I was with my parents and one of my parents’ friends said, ‘What do you want to be when you grow up,’ and I said, ‘A lawyer,’” Beasley recalls today. “He looked at my dad and said, ‘Let her think what she wants, but she’ll never be a lawyer.’ I wish I could remember who that was. It was a black guy, and he was probably speaking from his own experiences.”

We might never know whether the man who told her she’d “never be a lawyer” was particularly wise or something else entirely. Because if he actually wanted Beasley to become an attorney, that’s probably the best thing he could have said. She did and still does have a penchant for proving the naysayers wrong.

She followed her father’s footprints into a job at Lincoln Electric, where she helped make welding equipment. It was a good job, with decent pay, but she knew going in that she really still wanted a career in law.

She wasn’t there long before she got accepted into law school, after having already completed her bachelor’s of arts degree in communications at the University of Alabama.

Her bosses at Lincoln had more faith in her than some of her family’s friends — though even there, she said, some co-workers dis-

missed her dreams as unrealistic.

“About four weeks after I started at Lincoln, I said, ‘I just got accepted to law school,’ and my direct report said ‘That’s awesome!’”

Beasley recalls. “And they were so supportive.”

She never had her eyes on being a litigator, unlike many young people when they’re first attracted to the law. Instead, Beasley always was more interested in aspects of the law dealing with economic development, small business and finance.

She followed those interests into some highpowered local jobs, including as law director for the city of Cleveland and later as law director for Warrensville Heights, a position she still holds even though she’s now a full-fledged partner at Calfee, Halter & Griswold LLP. She likes being able to have a positive impact on the community and being able to see real accomplishments come to fruition, she said.

“You’re helping make the city a better place — which is so cool. When I’m driving with my girls (she has two daughters), I say, ‘I touched that project and I touched that project …’,” she said.

She credits her success— in addition to her own hard work — to the support she received from her parents and mentors such as former Lincoln chairman Don Hastings. Her parents worked hard to put her through Catholic schooling, she said, while Hastings and others took the time to listen to her, advise her and guide her through her career.

She learned to never back down, never to sell herself short, but also not to expect anything to be handed to her.

“Respect me for what I’ve earned, that’s all I’ve asked,” Beasley said.

She’s earned a lot. Today, she practices in three departments at Calfee — public law and finance; real estate development; and government relations — and she is both a valuable practitioner and representative of the firm generally, said Calfee managing partner Brent Ballard.

“She joined us in 2011 and she immediately struck me as an energetic, enthusiastic and highly skilled lawyer,” Ballard said.

She not only has an outstanding grasp of the law, but an equally impressive ability to communicate with clients.

“What makes Teresa good is she’s got that combination of skill sets,” Ballard said.

Just as importantly, she brings in more than her share of new business, which Ballard said is not surprising. People respect Beasley both for what she has accomplished personally and what she can do for them as an attorney, he said.

“She’s one of only a handful of female minority partners in the city of Cleveland. That’s given her a platform to help other women and other minorities in the community, and I know she’s highly respected,” Ballard said.

“Good lawyering and good counseling begets additional business,” he added.

— Dan Shingler

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Dr. Margaret Larkins-Pettigrew | Associate professor/head of global health programs in obstetrics and gynecology, MacDonald Women’s Hospital, University Hospitals Case Medical Center Dr. Margaret Larkins-Pettigrew was working as a critical care nurse at a veterans hospital in California when the urge to make an even broader impact took hold.

Leaps in both her education and health care career followed, but it was her first experience in working through Project Africa Global at refugee camps in Ghana and Swaziland that set her ultimate career path. The lack of quality care for young and pregnant women in these African countries was overwhelming.

“That’s what tipped me over the edge,” Larkins-Pettigrew said. “I wanted to build a career around global health education, here and across the great water, to help those less fortunate than we are and to improve health care for women.”

Her two decades of expertise have focused on obstetric and prenatal emergencies, HIV/AIDS, breast cancer, human papillomavirus and vaccine, and obesity among underserved populations both locally and abroad.

Now as head of global health programs in obstetrics and gynecology at MacDonald Women’s Hospital, University Hospitals Case Medical Center, Larkins-Pettigrew advocates for women to have access to quality maternal and neonatal care, no matter their socioeconomic status.

The capstone to her medical missionary work is the launch of UH’s WONDOOR (Women, Neonates, Diversity, Outreach, Opportunities and Research) global health education program, which fosters the types of local and international collaborations that can improve the degree of care. Under the program’s 30-month global health scholars certificate program, obstetrics/gynecology residents travel to Guyana (or another country of their choosing) not only to work, but to understand the larger economic and humanitarian picture that impacts that country’s medical care.

“It’s an aggressive program,” said Larkins-Pettigrew, an associate professor at CWRU and a practicing OB/GYN at UH. “Greater than 90% of trainees across any medical discipline say they would love a continued on PAGE 17

Radhika Reddy Founding partner Ariel Ventures LLC, Ariel International Center

You inspire us to greater heights Congratulations, Nancy Benacci KeyBanc Capital Markets® applauds you for being honored as one of Crain’s Women of Note.

Thank you for your invaluable contributions to our community.

We are proud of your dedication to civic causes and commitment to excellence in everything you do.

KeyBanc Capital Markets is a trade name under which corporate and investment banking products and services of KeyCorp and its subsidiaries, KeyBanc Capital Markets Inc., Member NYSE/FINRA/SIPC, and KeyBank National Association (“KeyBank N.A.”), are marketed. ©2014 KeyCorp. ADL7247.01

A hub of entrepreneurial and international business activity is taking shape at 1163 E. 40th St. near downtown Cleveland. Much of it springs from the inspiration of Radhika Reddy as well as her hard work and that of her business colleagues in Ariel Ventures LLC. Inside the century-old building that now bears the name Ariel International Center is a small incubator for multiple startup ventures in which she has made seed investments, and several tenants who have business connections in technology or from other parts of the globe. The building’s top floor serves as a banquet center she launched to provide a meeting place for many of the region’s ethnic groups as continued on PAGE 18

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CRAIN’S CLEVELAND BUSINESS

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Mel McGee | President, imageNation Web Experts; CEO, Rovar Augmented Reality; Founder, We Can Code IT uses fewer keys and can be mounted on a glove — and a headband equipped with a tiny monitor.

“I’m interested in how we effectively interface with technology so it’s not intrusive but inclusive, just part of our lives,” she said. “We should not be a slave to technology. Technology should serve us.”

Today, McGee has a team of five employees working on imageNation, Rovar and We Can Code IT. She doesn’t envision adding a new venture to her plate, but is working to grow her businesses and add new programming for We Can Code IT. “I have never met a harder-working person,” said Mysko. “She doesn’t quit.

She’s 100% dedicated to her clients, but even more so to her staff. She wants to be sure the businesses succeed but we do too.” — Jennifer Keirn

WE’RE

GROWING FOR IT. MY BENESCH MY TEAM

Mel McGee is a woman who’s made her way in the male-dominated world of technology.

She’s been a techie since she was a kid, writing her own programs and helping her real estate agent parents incorporate the latest technology into their business. At about 10 years old, she hooked up the family’s first modem and was uploading real estate properties to the multiple listing service (MLS).

“I thought it was the coolest thing ever,” she said, adding, “Yes, I am a geek.”

Now McGee is a serial tech entrepreneur and educator who’s on a mission to abolish that nerdy stigma and make careers for girls in the STEM disciplines (science, technology, engineering and mathematics) more accessible.

“Females are way under-represented in STEM fields, and it’s absolutely not because of any kind of innate ability,” she said. “It’s a cultural issue. (People think) it’s not feminine, that it’s geeky.”

From kindergarten to 12th grade, girls’ participation in math and science nationally just about matches that of boys, according to the National Girls Collaborative Project. But in college, the disparity develops quickly, with women making up only 18.2% of computer science graduates nationally.

“School systems don’t always have clear-cut paths for modern technology,” McGee said. “Some are still using curricula from 1998. Dog years are nothing compared to computer years. They need a little help.”

McGee launched her first tech company, imageNation Web Experts, in 1996, providing web development and design. This year she launched a new company, Rovar, which offers an augmented reality app for marketers and is a portfolio company of Bizdom, the startup accelerator founded by Quicken Loans’ Dan Gilbert. But her latest venture is an organization called We Can Code IT, which teaches computer programming skills to women and girls in a welcoming environment.

“We’re about empowering women and girls through technology,” McGee said. “It’s a more relational environment.

The intimidation factor goes down.”

We Can Code IT classes can usually be found at Bizdom or Launch House, but McGee is also hearing interest from local schools about providing a programming curriculum.

“Mel can walk into a boardroom of all men and I’m sure they’re thinking, ‘What does she have to offer?’ ” said Shana Mysko, who began working with McGee in early 2013 and is now her partner in Rovar and We Can Code IT. “Then she starts talking and wows everyone.”

Locally, McGee has attracted some attention by becoming one of only 10,000 “Google Glass Explorers” nationwide — early adopters who are testing Google’s foray into wearable computing. Google Glass is a tiny device mounted onto an eyeglass frame that does many of a smart phone’s tasks. It can allow the user to take photos or videos, make calls or pull up data in their field of vision.

It’s a perfect example of the field of augmented reality, which McGee says is the next horizon in tech innovation.

This technology connects objects, images or locations with corresponding data, so that — in the case of her client DeLorean Motor Company — a user can simply point their smart phone at a car ad and a video or text will automatically appear on their screen.

Augmented reality and wearable technology is a concept that has intrigued McGee since the late 1990s.

As an experiment back then, she cooked up a wearable computer MacGyver-style using a computer in a purse, a “chording keyboard” — which

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Dr. Pamela B. Davis | Dean, School of Medicine; Senior vice president for medical affairs, Case Western Reserve University When Dr. Pamela B. Davis was 14 years old, her grandmother died after a brutal battle with breast cancer. It was a seminal moment in Davis’ life — one that would set her on a path to become a highly regarded medical researcher and the top administrator at one of the nation’s leading medical schools.

“I knew I was smart enough and scientific enough and capable enough to go out there and make sure no one died like that again,” Davis said.

Today, the bulk of Davis’ time is spent meeting with donors, faculty and students in her capacity as dean of Case Western Reserve University’s School of Medicine, though she still manages to see a handful of patients. Doing so keeps her grounded, she said, and reminds her why she entered the profession in the first place.

“Your health is one of the most fundamental human rights — a fundamental human value,” Davis said. “Everyone should have access to good health, and this is an opportunity to change the world in a positive way. There are few professions that allow you that opportunity.”

Inspired by her grandmother’s story, Davis always figured she’d be a cancer doc. But back then, and to some extent today, cancer care involves a series of destructive trade-offs. She was intrigued by cystic fibrosis — one of the most prevalent chronic lung diseases in children and young adults.

While there have been several advances in treating the disease — many due to the research by Davis and her colleagues — a cure has yet to be been found. Davis, however, is confident one will be discovered in her professional lifetime.

Aside from nursing, the medical field had always been dominated by males when Davis entered the profession. Her class in medical school at Duke University, for instance, had 88 students — only eight of whom were women. Today, the student bodies at medical schools across the country are split almost evenly between women and men.

“We were good, we were really good,” Davis said of the women in her class. “That cadre of women was quite successful.”

She added, “We bring a lot of common sense and a lot of collaborative spirit to the table. The expectation now is that women are treated comparably to men. I’m not sure that always happens, but it’s much more of an expectation today.”

That collaborative spirit of which Davis speaks is evident in her work as dean of the medical school — a position she’s held in a permanent capacity since 2007. She has bolstered the medical school’s relationship with the city’s competing hospitals, particularly

the Cleveland Clinic, MetroHealth and University Hospitals. In 2013, Davis helped broker a deal with the Clinic to build a state-of-the-art medical education building near the Clinic’s sprawling campus off Euclid Avenue. Moreover, the medical school is the primary affiliate of UH Case Medical Center — the Clinic’s top competitor.

“All of our hospital affiliates recognize that collaboration is the order of the day in research and education,” Davis said. “Everybody realizes there’s not enough money in the world to do this on their on own.”

Dr. Michael W. Konstan, chairman of the department of pediatrics at the medical school and UH Rainbow Babies & Children’s Hospital, has known Davis since 1985. In large part, he credits his own academic success to Davis.

“She’s just so honest, open and all-inclusive,” he said. “She takes

everything in. She looks at all sides of challenges that are presented to her. She’s just very effective of making change happen that embraces everybody. She’s very inspirational and a no-nonsense person.”

He added, “She stands out as being able to be the consummate healer, teacher and administrator — the full package. That’s very hard to do. Each one of those is a big job in of itself.”

Davis remarried about a year ago to James Herget, a local search consultant. She also has two sons, both of whom are married with daughters — the “most remarkable babies to ever be placed on the face of the earth,” she noted.

“All my pent-up desires to buy frilly clothes are being realized,” Davis said with a smile.

— Timothy Magaw

Congratulations to

Iris Harvey Vice President for University Relations and Chief Marketing and Communications Officer

nominated as one of Cleveland’s Women of Note by Cr ain’s Cleveland Business You are excellence in action

Kent State University, Kent State and KSU are registered trademarks and may not be used without permission. Kent State University, an equal opportunity, affirmative action employer, is committed to attaining excellence through the recruitment and retention of a diverse workforce. 14-0937

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A shining example of great leadership in Cleveland.

Congratulations to our President & CEO Maryrose Sylvester.

GE Lighting is proud of our very own Maryrose Sylvester for being recognized as one of Crain’s Women of Note. In addition to her dedicated service with many local organizations, her strong leadership continues to help GE Lighting shine — as it has at our Cleveland headquarters for over 100 years.

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GE Lighting

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Kristen Baird Adams | Senior vice president, managing director of client and community relations, PNC Bank, Cleveland After having her first child 15 years ago, Kristen Baird Adams returned to her job in the public relations office at FirstEnergy Corp. and to a tight-knit team ready to celebrate the birth of her daughter.

They’d planned to take her out to lunch on her first day back from maternity leave, but Adams surprised them by declining. With her daughter in a daycare center just down the block from her office, she’d resolved to spend every lunch hour she could enjoying some mid-afternoon mothering time.

“I loved my job, I loved what I did, but I was becoming a mom for the first time,” said Adams, who today is a PNC Bank senior vice president and the bank’s client and community relations director. “I wanted to set the terms upon which, within reason, I was going to be a working mom.”

Even in the staid and male-dominated world of utilities, she received nothing but support from her superiors and co-workers, and it set the tone for the kind of leader she would become.

“You wouldn’t think that an environment like that would be friendly to young women, especially ones having babies, but it was quite the opposite,” she said. “I told myself that if I ever led a team, they would know that I care about them as a person and that their families come first, because mine sure does.”

Adams started her career as a journalist, including at Crain’s Cleveland Business, covering the utilities industry, where her contacts led to a job in corporate communications at FirstEnergy. After a short stint at a PR agency, she landed in National City’s corporate communications department in 2005.

She was a public face of these companies during thorny communications challenges — the 2002 discovery of a cracked reactor vessel at FirstEnergy’s DavisBesse Nuclear Power Station, the 2003 Northeast Ohio blackout, the death of FirstEnergy chairman and CEO Peter Burg in 2004, work force reductions at National City and its ultimate acquisition by PNC Bank in 2008.

These experiences not only built her skills as a communicator, but also as a leader.

“It taught me a lot about external relationships but also internal relationships,” Adams said. “You learn why

the trust and credibility you build over time is so important.”

Today, Adams has risen to a position that allows her to spend every day supporting the cause she’s most passionate about — improving primary education. She currently oversees all of PNC’s local community involvement and philanthropy, most notably the PNC Grow Up Great program, a $350 million national initiative to support education for children from birth to age 5 through grants and volunteer time.

She’s also involved in strengthening preschool education as part of the Cleveland Municipal School District’s transformation plan, and sits on the boards of such children- and family-focused nonprofits as College Now and Boys Hope Girls Hope of Northeastern Ohio.

Over her career, she hasn’t spent much time pondering how women can succeed in the male-dominated corporate world, and she says other women shouldn’t either.

“Don’t get too caught up in whether you are a female or a male,” Adams said. “Come in every day, work hard, do the best job you can, and everything else takes care of itself.”

She has succeeded in creating the kind of family-first work environment for her own team that she appreciated as a new mom, and she serves as a mentor to young women striving to find that elusive work-life balance.

Her first word of wisdom? It doesn’t exist.

“Anyone who thinks there’s some kind of perfect balance between work and life is crazy,” she said. “It’s OK to feel like you don’t have it together 100% every day.

There are a whole lot of other people in the same boat.”

In her personal and professional life, Adams abides by a philosophy she calls “walking with purpose.”

“When you feel like you don’t have it all figured out, put on a great pair of shoes and walk with purpose,” she says. “It means staying true to yourself. Don’t lose sight of who you are. Don’t let someone else set the agenda. Set your own. Find your passion and pursue it.”

— Jennifer Keirn

Smart. Strong. Committed.

Our law firm is proud to congratulate Teresa Metcalf Beasley on her selection as a 2014 Woman of Note and salutes all of the honorees for their accomplishments and their contributions to the community.

Calfee, Halter & Griswold LLP The Calfee Building 1405 East Sixth Street Cleveland, Ohio 44114 216.622.8200

Cleveland | Columbus | Cincinnati | Calfee.com

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Shelley Underwood | Owner, Johnny Mango Shelley Underwood has achieved a lofty status in the restaurant world. Her Johnny Mango World Café & Bar after 18 years in business is still a bustling dining destination, having withstood Ohio City’s sketchy years, two recessions and enough trends in the food scene to give one whiplash.

“We weren’t looking to chase trends or set trends,” Underwood said. “I grew up on the tired meat and potatoes, and I wanted to serve the healthier type of food that I like to eat with like-minded people.”

Johnny Mango, nearly two decades later, still offers that same cross section of Mexican, Asian and Caribbean cuisine, with just minor menu tweaks through the years. The cantina is both a contributor to and beneficiary of the revival of one of Cleveland’s most relevant urban neighborhoods.

“I love our hip, alternative, creative-minded, super tolerant and super loyal crowd,” she said. “I think our neighborhood now is more of what it has been all along.”

A Kent State University graduate with a communications degree, Underwood spent a short career in advertising before she left a tedious 9-to-5 office job to serve at a restaurant in the Flats. She quickly was offered a job managing a restaurant in Pepper Pike, a stepping-stone to opening her own eatery and juice bar in Ohio City.

“We had to convince people that we weren’t a strip club,” she said.

The restaurant opened without air conditioning and a liquor license, and a fickle ice machine to boot.

“People would come in and ask for a beer, and I’d have to say, ‘No.’ ‘How about an ice water?’ they’d say. I’d respond, ‘How about just some tap water?’ Those early years were tough,” she said.

Apart from a brief opening in Willoughby a few years ago, Underwood has abstained

LARKINS-PETTIGREW, continued from PAGE 12

from the lure of expansion that tempts many a restaurateur, instead choosing to channel energy into that single operation.

Underwood still bartends, serves, scrubs toilets, sweeps floors, fields catering orders, makes West Side Market runs and any other duty that befalls a small restaurant owner/operator.

“I’m the whatever girl,” she said.

Meanwhile, her sister and restaurant manager Mandy Kiczek runs the financial side of the business.

“She’s cool, laid-back, open and welcoming,” Kiczek said. “People come in on the day she’s bartending just to see her. She’s a customer service genius.”

The 25-employee operation also allocates 20% of its sales each Monday to a different nonprofit, contributing about $7,000 annually to various charitable missions.

Underwood, a vegan and yoga enthusiast, is dedicated to balancing work (an average work week is about 30 hours) with family.

She lives in Avon Lake with her husband and Cleveland Indians broadcaster Matt Underwood, and teenage children Max and Devan, for whom she’s passionate about imparting her love of healthy food.

“I love surprising them with creative foods,” Underwood said. “It’s my life’s purpose to feed people.”

— Kathy Ames Carr

global health component to their training program.”

Indeed, the program is bolstering the influence of both UH and CWRU’s School of Medicine, said Karen Ashby, an associate professor of reproductive biology and an obstetrician/gynecologist at UH. “We’re getting applicants and interviewing potential residents whom I don’t think we’d otherwise get,” Ashby said.

Larkins-Pettigrew also initiated a four-year program that sends residents and physicians from top U.S. teaching hospitals, including UH-CWRU, to train Guyanese residents in obstetrics and gynecology.

At home, WONDOOR is collaborating with the Cleveland Department of Public Health’s MomsFirst program, which offers case management to pregnant mothers.

Program scholars educate moms on issues such as prenatal care and family planning through monthly twohour “ask the doc” sessions.

“There’s a great disparity of health care in our own backyard,” she said. “Cuyahoga County has some of highest numbers of neonatal mortality in the U.S.” Prior to joining UH in 2009, Larkins-Pettigrew was director of global health programs at the University of Pittsburgh School of Medicine, from which she earned a bachelor’s degree in nursing, a medical degree as well as a master’s degree in international affairs. She’s a U.S. Navy veteran who also holds a master’s degree in education and an adult nurse practitioner certification from California State University.

Larkins-Pettigrew has several board memberships and leadership positions under her belt, including president of Gateway Medical Society and board member of Global Links, a nonprofit that collects and distributes medical supplies to Latin American and African countries.

She and her husband, Chenits, have three children: a physician resident at University Hospitals, a musician in New York and an English teacher in Maryland. The Cleveland Heights resident’s hobbies include traveling, reading crime thrillers and ballroom dancing with her husband.

— Kathy Ames Carr

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Ariane B. Kirkpatrick | President, The AKA Team It started with a $6,000 contract.

The work wasn’t all that glamorous: In 2009, the newly formed AKA Team was hired to clean the construction office at the Cleveland Museum of Art, which was in the middle of a huge renovation and expansion project.

But that job allowed Ariane B. Kirkpatrick to get her foot in the proverbial door — and push it wide open.

Jeff Hutchison, a project executive with the Gilbane construction company, invited her to sit in on weekly meetings involving contractors working on the project. The connections she made during those meetings led to big opportunities.

Soon the AKA Team — which provides construction management and other related services — ended up hiring several workers to help take care of the construction site, as well as a foreman to manage laborers working on the project.

The company even helped Cleveland Marble Mosaic Co. restore the museum’s marble walls.

That’s how Kirkpatrick operates: She’s always trying to meet people in her industry and figure out how she can learn more — and how her company can do more.

She tries to pass that attitude along to the Cleveland-based company’s 47 employees, many of whom were hired from labor unions. Kirkpatrick tells them that they shouldn’t just do their job: They should learn about the overall project and find other ways the AKA Team can help the project. “I preach that all the time,� she said with a laugh. “They probably get tired of me.�

Since then, the AKA Team has performed work on several high-level projects. For instance, the company provided storm water management during construction of the Cleveland Convention Center, and it performed several jobs — including carpentry tending, stone installation and postconstruction cleaning — during construction of Eaton Corp.’s new offices in Beachwood.

The company is doing well today, but Kirkpatrick admits that it has taken her awhile to get to this point. And there were a few bumps along the way.

Kirkpatrick always wanted to be an entrepreneur.

Her grandfather, who died before she was born, had owned a barbershop along Cedar Road. A lot of businesses in that area were

owned by black people. And they got a lot of respect, so she wanted to start a business, too. “To me it was natural that blacks were entrepreneurs,� she said.

Her journey into construction started in a roundabout way. After graduating from Warrensville Heights High School, Kirkpatrick started doing some graphic design work, first from home and then from her own Kinkos-style store, which was called A Better Kopy.

That business “didn’t work out,� but in the process she ended up making business cards for a few people who fixed up houses. That relationship led to more: First she helped them with administrative work. Then she started visiting construction sites and doing some of the work herself.

Eventually, she hired her own crew and started buying houses and fixing them up. “I’ve laid pipe, I’ve installed floor, I’ve installed roof. I’ve done a little bit of everything,� she said.

Everything was going well, until she bought a struggling Maple Heights restaurant called the Corned Beef Warehouse.

Soon Kirkpatrick was ignoring her residential rehab business in an attempt to save the restaurant. It was a failed attempt: Just as she thought the Corned Beef Warehouse was about to turn the corner, terrorists attacked the World Trade Center. Then the economy tanked, driving her business off a cliff. She closed the restaurant within 30 days. “It was probably one of the hardest businesses I ever had in my life,� she said.

So she went back to what she knew: Residential housing. She became a home inspector for the city of Warrensville Heights. She eventually became chief of housing for the city.

Kirkpatrick worked for the city for nearly eight years, but in 2008 she took the leap into entrepreneurship again: She helped her sister and her brother-in-law, Amonica and John Davis, start their own commercial cleaning business, a franchise of ServiceMaster.

To save money, the three adults and their five kids all moved into one house in Beachwood.

Kirkpatrick said she went a long time without receiving a paycheck and was on welfare at one point.

Doors started to open, however, when she joined the Construction Employers Association and the Contractors Assistance Association.

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That’s how she met mentors such as Hutchison, from Gilbane, and Don Dreier, an executive vice president at a local construction firm called Donley’s Inc. Kirkpatrick entered the Donley’s in-house training program soon after she started working on jobs with Donley’s. Dreier praised Kirkpatrick for

her drive to learn more and the way she approaches challenges. “I can teach somebody the business, but I can’t teach somebody to be passionate, hungry, aggressive — the skills you need to survive in business,� he said. — Chuck Soder

REDDY, continued from PAGE 12

part of her self-appointed quest to make the region more welcoming to immigrants.

Two cases of Yuengling next to the desk of one of her colleagues in the office of Ariel Ventures reflects the culture of her consulting firm, which focuses on public-private partnerships, New Markets Tax Credits and EB-5, a U.S. Treasury program that links job-creating U.S. investments with green cards for foreign investors.

However, the beer cartons do not reflect the corporate culture in the expected way. “We got a liquor license for the banquet center,� Reddy said. Moreover, when she launched the event center four years ago she thought its primary users would be businesses.

That’s not proven to be the case so far, though. The 350seat party room’s primary use is for wedding receptions — and weekends are already booked through late September.

However, that was no accident. Reddy and her partners went to a bridal show to find the brides who became the event center’s primary user.

Those actions reflect the entrepreneurial spirit and spunk of a woman who came to Cleveland in 1989 by accident.

She originally was helping a friend apply for a year of business school tuition through a Rotary International scholarship, but her friend decided to drop the idea. “I had the paperwork, so I applied myself,� Reddy said. Although she had thought little of immigrating to the U.S. and was 10 years into a banking career in India, she thought it would be an interesting move. That was in 1989. She fell in love with Cleveland so much in a year at Case Western Reserve University studying information systems she found an employer who helped her with a green card and completed the second year of the master’s program while working. She has since added a master’s degree in accounting.

Now Reddy is well known in Northeast Ohio’s economic development, ethnic and global trade circles. Ariel Ventures is partners with the Port of Cleveland and Cleveland-based Cohen & Co. as a center for EB-5 funding that has secured

several million in investments in the region.

By her own description, Reddy is not perfect at everything. In her business ventures, she likes to be the public face of the enterprise and come up with ideas and clients until the venture is stabilized. She said she relies on her partners in Ariel, Irene Zawadiwsky, an engineer by training, and Lynn Selzer, a lawyer and accountant.

Reddy said Zawadiwsky is a master organizer and Selzer is terrific on details. The three are personal friends she made through her jobs in Cleveland, and such good friends they travel together regularly, a group that includes the children of her colleagues. “We try to go to a new country every year,� Reddy said.

She enjoys traveling so much that she has achieved something not all Americans have managed: She has visited all 50 states.

Reddy is active in civic affairs, serving six nonprofits, including as a board member of Global Cleveland, which is dedicated to making Cleveland more attractive as a destination for immigrants.

Her focus on making the region more attractive to people from other cultures stems from her own experience. When she came here, she found the city was not as open to other cultures as she hoped.

Reddy said she felt there was a more profound barrier to her culturally as a native of India than she expected, she added, due to her skin color. However, she is outgoing, tenacious and engages people in conversation, which broke down barriers for her.

The real estate venture and her other activities, she said, are part of her commitment to repaying the region for the successes she was able to achieve here.

Joy Roller, executive director of Global Cleveland, considers Reddy a shining example of the contribution that immigrants make to a community. “(Reddy) is one of the smartest, hardest-working, resourceful and visionary women I know,� Roller said. — Stan Bullard

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Pat Lambrix | President, Soluna Air Charter Pat Lambrix has a curious sign sitting on her desk at Burke Lakefront Airport.

“YCSCSOYA” it reads.

“It means, ‘You Can’t Sell Charter Sitting On Your Ass,’” said Lambrix, the owner and president of the one-desk Soluna Air Charter.

The Parma Heights native learned the phrase from the man she calls her mentor, the late Richard Heckman, an executive at Flight Options Inc., the fractional jet aircraft firm in Richmond Heights.

“He would never take no for an answer and he had a similar sign on his desk,” she said.

And that philosophy has guided Lambrix as she built a career in aviation sales: from greeting arriving fliers at the front desk of Business Aircraft Center, which operated a fixed base operation at Burke, a kind of turnpike rest area for business and small aircraft fliers, to now, where she describes herself as a concierge for corporations, law firms and high-net-worth firms for private air travel.

“It’s a one-stop shop,” she said. “I know who to call, what crews are available, what’s the best price, and I take care of ground transportation and catering, everything they need.

“If I strike it lucky I can get somebody out of here in two hours,” Lambrix said.

It’s kind of like a travel agency for business jet travel, only more.

“This woman started with nothing and has built a company to be admired,” said Paula Hyre, Lambrix’s sister and the one who nominated her for the Women of Note recognition.

“Not only can she run a business but her love of Cleveland is endless.”

Lambrix considers her clientele to be among the most competitive business people around.

“When you think about what you can do with private air charter, you can go to several different customers in different locations in one day,” she said.

Business has picked up with the turmoil in the

commercial aviation industry, in particular the decision by United Airlines to cut back the air service it offers from Cleveland Hopkins International Airport. She describes herself as being in charge of Plan B. “The shale industry was counting on a lot of those direct flights,” she said. “And now they need to know what are their options.”

Lambrix got into the aviation business as her four children started to grow. “I wanted something that would grab my attention every day,” she said.

“I needed something that would make me jump out of bed every day.”

From Business Aircraft Center, she worked her way through a number of jobs at airports. She would sell ground services and dispatch charter aircraft. Then she learned Federal Aviation Administration regulations so she could brief pilots on their assignments. Soon she was hiring pilots.

On 9/11, Lambrix was at Flight Options, and she lived through some of the industry’s darkest days. Soon, though, she was traveling to air shows rebuilding Flight Options’ business.

From there she went to work for Corporate Charter LLC, a charter jet operator at Burke, where she was charter sales manager.

After five and half years, she was ready, in fact she was urged by her husband and children, to start out on her own.

Now with Soluna, she runs what is basically a personal service business for a small group of clients.

She recalls one client who lives near Baltimore who called and said, “ ‘I have a funeral to attend and I have to be in Nashville tomorrow morning,’ so he called me to make all the arrangements,” she said.

Another time, she had to help a client who was scared to fly: “Her traveling partner didn’t show up for a flight to South Bend, Ind., so I said, ‘Do you want me to go with you?’ and she said, ‘Would you mind?’ and I said, ‘Sure, I’ll go.’”

— Jay Miller

Member, JCU Board of Directors

On her inclusion in Crain’s 2014 Women of Note class.

At John Carroll, a Jesuit Catholic university, we inspire and prepare our students to engage the world as creative, innovative, and ethical leaders in the workplace and throughout their lives. Visit us online at jcu.edu.

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Dianne DePasquale-Hagerty | CEO, Medina Creative Housing Working for a nonprofit can be challenging, but Dianne DePasquale-Hagerty doesn’t let it get to her. As the CEO of Medina Creative Housing Inc., she consistently sees residents with disabilities overcoming obstacles — working at their jobs, living independently and being part of a community.

“I can’t have a bad day,” DePasquale-Hagerty said.

Medina Creative Housing offers independent housing and job and training opportunities to individuals with disabilities in Medina County. DePasquale-Hagerty joined the organization as its executive director 11 years ago, helping it develop from a grassroots, parent-run organization to the growing nonprofit it is today.

The program now has 51 singlefamily homes and apartments and a variety of affiliate businesses, including multiple workplace options such as a coffee roaster and packager, a hydroponic greenhouse and a doggie day care. There are enrichment programs for the residents that range from bonfires to workshops on healthy living in the evenings.

DePasquale-Hagerty said when she joined the organization, it had been serving just a handful of people. Now, it serves more than 500 in its homes and programs.

“It has grown by leaps and bounds,” said Ann Reusch, a vice president at

Westfield Bank and an emeritus board member who was on the committee that hired DePasquale-Hagerty.

Reusch said the board had a vision for the organization’s growth, but that DePasquale-Hagerty has been the impetus behind it.

Reusch said DePasquale-Hagerty had a “skill set” the board was looking for with her medical and legal background. But it wasn’t what DePasquale-Hagerty had trained for. She earned her bachelor’s degree in political science and history at Canisius College in Buffalo, and her law degree from Case Western Reserve University in Cleveland. She later earned a master’s degree in health administration from Cornell University.

Prior to leaving the work force to stay at home with her son, DePasquale-Hagerty had been an assistant legal counsel and then a general counsel for a hospital in Lakewood.

When she was ready to re-enter the work force, she did some soul-searching and decided she wanted to serve people with disabilities, a cause she had some experience with through her family. It was a leap of faith, she said, but it led to a rewarding job.

“I see lives changed,” DePasqualeHagerty said. “I see lives enhanced. I see people have lives their families never imagined they could have.”

Ashley Novince, one of the pro-

gram’s residents, said Medina Creative Housing has made her more “independent,” “sure” and “responsible.”

Corey Beekman said the program helped him do something with his life, where before, he wasn’t sure how he would achieve that.

Both live independently and have jobs through the program.

“She was a miracle in my life,” Novince said of DePasquale-Hagerty.

DePasquale-Hagerty said there is a growing need for programs like Medina Creative Housing as autism rates rise and the population ages.

DePasquale-Hagerty recently became the organization’s CEO and will focus more heavily on developing opportunities and partnerships to help others with programs outside Medina County. She said there are active plans to develop similar programs near Cleveland and Cincinnati. She also wants to work to make the organization self-sustaining in terms of funding.

But that doesn’t mean she plans on retiring anytime soon — or ever.

DePasquale-Hagerty said her personal goal in life is to be productive and to be a “blessing to others.” She does make time outside of work to read, to bike with her husband, Tim, and son, Ethan, and to cook. She said she loves to expand her horizons, but especially enjoys making pies.

— Rachel Abbey McCafferty

Laura Carmella Cowan | Director and founder, The Laura Cowan Foundation Laura Cowan welcomes any little piece of publicity that comes her way.

But it’s not for her own vanity; rather, it’s for a cause she believes spends too much time in the shadows — domestic violence prevention.

“A lot of people turn a deaf ear to the issue because it’s not happening to them,” said Cowan, a domestic violence activist who operates the Laura Cowan Foundation and an IT technical trainer at the Cuyahoga Metropolitan Housing Authority.

Long before any of us heard the name Ariel Castro, Cowan had her own experience of escaping years of abuse, rape and torture.

In the mid-1990s, while living in California, Cowan became trapped in an abusive polygamist marriage, along with two other women and 19 children, three of them her own.

Her husband, Mansa Musa Muhammed, beat and starved Cowan and her children, even raping her in front of them. For part of those four years, they were locked in a garage.

During those years, she secretly took notes about the abuse and kept them with her. When she accompanied her husband to the post office in 1999, she surreptitiously slipped the notes to a continued on PAGE 22

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Nancy C. Benacci Managing director, head of equity research, KeyBanc Capital Markets It seems fitting that Nancy Benacci’s alma mater benefits today from her financial know-how because it was at John Carroll University where she discovered her interest in equity research.

“I very specifically remember taking an investment class and thinking that I found it fascinating,” said Benacci, who graduated in 1977 and has worked in the investment business since 1980. “I loved the fact that you were able to specialize in a sector. I loved doing the research, really ripping a company apart … getting to know the management teams, trying to find that nugget of information that somebody didn’t know.

“I think the most important thing is that you need to find something that you love to do,” she added. “You have to have that passion to want to get up every day, and it’s not work. It’s fun. You go and you do what excites you and interests you.”

Now managing director and head of equity research for KeyBanc Capital Markets, Benacci is a “terrific” board member for John Carroll University, according to Dave Short, board chairman.

“She’s really sort of rolled up her sleeves and dug in,” Short said. “It’s very comforting and reassuring from a governance perspective that someone with the financial knowledge, experience and background that Nancy has … (is) paying so much attention to the underlying finances of the university. Her passion and commitment to John Carroll is just amazing. It’s unwavering.”

Last year, Benacci received the Alumni Medal, John Carroll’s highest honor for alumni.

“I think it’s very important when you go to a place like that and you get so much out of it, you need to give back,” she said.

In 2004, Benacci relinquished covering the insurance sector when she was promoted to overseeing the equity research department, which today is a staff of roughly 75, including 31 senior analysts who cover 550 publicly traded companies.

“One of my greatest accomplishments is … the research group that we have today and feeling very proud of the people that we’ve hired that have been able to produce the record that we have as a research team at Key,” she said. “We have great people — very bright and experts in their fields.”

Outsiders have recognized the team’s efforts, noted Douglas Preiser, chief operating officer of KeyBanc Capital Markets, who promoted Benacci to her current position.

“Her analysts have won numerous awards for stock selection and earnings estimate accuracy,” he said. “She is a tremendous recruiter. Her department achieves a high level of productivity, and her department is highly thought of in the investment community.”

In addition to her professional achievements, Benacci volunteers for a number of organizations, and has raised three children on her own since 2004, when her husband, David, passed away, Preiser added.

“If that isn’t a woman of note, I don’t know what is,” he said.

Benacci’s involvement with University Hospitals’ Seidman Cancer Leadership Council is rooted in David’s and her caring experience with the hospital, where he was treated for leukemia, she said. She also chairs the governance committee for Boys Hope Girls Hope of Northeastern Ohio, an organization that houses motivated children with challenging family lives in Garfield Heights and sends them to Catholic schools.

Benacci, 59, lives in Shaker Heights and enjoys spending time with family and — Michelle Park Lazette friends, reading and gardening.

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Maryrose T. Sylvester | President and CEO, GE Lighting Maryrose T. Sylvester has spent her entire career with Connecticut-based GE. She started as an intern in the GE Motors business, working her way up to where she is today: President and CEO of GE Lighting at Nela Park in East Cleveland.

Sylvester said she likes the culture at GE, which rewards good performers.

“It’s not your pedigree,” she said.

“It’s more about what you do and how you do.”

And there have been plenty of opportunities for Sylvester to show what she can do. She has worked in a variety of roles in the lighting business and also served as a leader in GE’s Intelligent Platforms and Quartz businesses. She said a big part of what she enjoys about working for the company is knowing that she’s valued as an employee and that her voice counts.

GE is an important part of so many markets, she said, so she gets to keep learning and see different perspectives. And it’s a global company, which offers lots of opportunities to travel and be inspired.

In the lighting business, where Sylvester started in the sourcing operation after her internship, she had the chance to grow her problem-solving skills. The business was becoming more global at that time, Sylvester said, and she even had the chance to move to Budapest to work in GE Light-

ing’s European sourcing operation.

She left the lighting business for a while, serving in those other leadership roles, but returned in 2011 to serve in her current role.

Sylvester called Cleveland a vibrant city and a good place to raise a family. She grew up in Chicago, but moved to the area when she was 16. She met her husband, Mike, at Bowling Green State University, where she earned a bachelor’s degree. She later earned an MBA from Cleveland State University.

Sylvester and her husband live in Moreland Hills with their three children, Jules, Ella and Mia. Mia is the youngest at 2, but the older siblings are 11 and 10 and very involved in ac-

tivities like tae kwon do, soccer, softball, dancing and gymnastics.

Sylvester is on the board of governors for the National Electrical Manufacturers Association and the board of directors for the Foundation Fighting Blindness, the Greater Cleveland Partnership and the United Way of Greater Cleveland. She is also part of the corporate visiting committee for Case Western Reserve University.

Sylvester’s former boss, Charlene Begley, said she’s a good person and mother, in addition to being a great leader who coaches her team well.

She inspires loyalty, said Begley, who was Sylvester’s supervisor as president and CEO of GE Home and Business Solutions.

“She is truly an authentic leader.

She is who she is,” Begley said.

She’s also tough-minded, Begley said, noting a time when Sylvester had to raise the prices on some lamps because the company was losing money on them. Lighting has been a challenging business in the past 10 or 15 years, Begley said.

Sylvester said the businesses she worked in previously at GE all changed in their own way, but none as rapidly as the lighting business.

And, she said she enjoys motivating people to envision the future.

“I love driving change,” she said.

— Rachel Abbey McCafferty

Congratulations, Dean Davis.

Thank you for your unwavering dedication to our campus community and beyond.

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Iris E. Harvey | Vice president for university relations, chief marketing and communications officer, Kent State University Iris E. Harvey has lived in eight cities, five states and three countries.

Since leaving the private sector in 2004, she has worked for three universities — the University of Maryland, Wright State and Kent State.

Harvey, who has been at Kent since 2008, is used to the big-city life. San Francisco, Los Angeles, Chicago, Washington, D.C., and Tokyo are among her former residences. But she feels right at home at Kent State and Stow, where she lives.

“The institution is large and complex,” Harvey said. “The community I live in is small and more suburban. I love it. To know your neighbor, walk down Main Street, wave to the mayor and exchange pleasantries is something you don’t get to do every day.”

Harvey said her biggest responsibility at Kent State is “advancing” the university’s visibility. She is the university’s chief strategist on branding, and she takes great pride in Kent’s ever-growing reach.

“I enjoy being part of institutions that have an impact on the community and are recognized for the value we bring,” Harvey said. “We’re a $700 million enterprise. That’s nothing to ignore.”

Harvey went on to mention the university’s vast alumni network and said she “can’t go anywhere where I don’t run into someone from Kent State.”

Calling herself a “risk taker,” Harvey left her position as vice president and senior director of marketing for Citibank in 1993 to start her own consulting firm — in Tokyo.

Her one-year leave of absence at Citibank

turned into a seven-year stay in Japan. There, she ran Market Strategies and Solutions Inc. Citibank was one of her first customers, “and a very large one,” Harvey said.

“I always had an interest in people and cultures,” she said. “Moving to Japan gave me the opportunity to explore different skill sets and work with a broader set of customers, and be successful in a different way.”

Harvey ran her business from Tokyo for seven years, then D.C. for five, before selling it in 2004.

She said she had “set out to be an entrepreneur,” and after more than a decade of proving to herself that she could do exactly that, “it was time for a new challenge.”

She chose higher education, and 10 years later, is more than happy with her decision.

Harvey said one of the most gratifying experiences of working in higher education is working with students, “from the engagement with them while they’re considering a university to the complexities they are going through while making the transition” from high school to college.

Her favorite time: graduation.

“There is nothing better than watching thousands of students walking across the stage to get their diplomas,” she said.

Outgoing Kent State president Lester A. Lefton lauded Harvey for her professional and volunteer work.

“Iris Harvey has blown through the glass ceiling and provided transformative leadership and bril-

liant marketing and rebranding for Kent State University,” Lefton said in a prepared statement to Crain’s.

Harvey serves on the board of directors for the Area Agency on Aging, the Summa Foundation, the United Way of Portage County, Main Street Kent and The Kym Sellers Foundation.

She also is the vice chair of the board for

Planned Parenthood of Greater Ohio.

As for her propensity to seek her next endeavor, Harvey said, “I always need new challenges.”

But, she continued, “Challenge doesn’t have to be a physical change. I need intellectual and emotional engagement.”

She said she gets both at Kent State.

— Kevin Kleps

Maureen A. Wood | Executive director, assurance services, Ernst & Young LLP Maureen A. Wood isn’t one to broadcast how much she’s committed to helping women succeed, but her actions speak for her.

Wood, who’s worked for Big Four accounting firm Ernst & Young LLP since 1987, has put her financial acumen to work for 15 years for the Women’s Recovery Center, a Cleveland outpatient alcohol and drug treatment facility for women and their children, and she recently became board chair for the YWCA Greater Cleveland.

“Sometimes, you wouldn’t even know that she’s in the room because she is very quiet,” said Mary Jane Chichester, executive director of the Women’s Recovery Center. “When she’s talking and she’s engaged in the conversation, people really listen to what she has to say. You can tell when you’re talking with her that she actually has a passion about the work that we’re doing.”

And Wood’s passionate involvement has changed the organization, Chichester said. Its professionalism has grown. Its budgeting is much more thoughtful than it was before she arrived.

“Maureen has been such a steady source of knowledge,” Chichester added of Wood, who chairs the nonprofit’s finance committee. “She also is very interested, not only in the financial

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portion of it … but she has an interest and shares things that the organization is doing with peers and colleagues.”

Wood, 49, says she kind of lucked into the accounting path. She studied health care administration at Bowling Green State University, where she interviewed on campus for a job at Ernst & Young, which specializes in health care accounting.

Ever since, she’s worked her way up the ranks and today is executive director in assurance services, overseeing about 50 people in the firm’s audit practice. Wood’s own client base is comprised mostly of not-for-profits, including colleges, universities and health care institutions.

“I always had a passion for health care, but (was) not very good at science,” Wood said.

Wood also has a passion for supporting women, evidenced not only by her nonprofit volunteerism, but at Ernst & Young, where she leads the professional women’s network.

“I think, over time, I just always had a passion for seeing women be successful,” she said. “I’ve always had a passion for doing things for the community.”

How does Wood lead an audit practice, volunteer for organizations and raise her daughter,

Elizabeth, alone?

“Some of my days are more Mom, and some of my days are more work,” she explained.

But it’s important for people — especially women who can struggle with feeling that they’re neglecting family — to consider one’s familywork balance over a greater period of time, not through a day-to-day lens, Wood asserted.

“It’s amazing how you’re teaching your kids, and your kids teach you as much as you teach them,” she said. “I’ll never forget when the board position at the Y came up, I (said), ‘Oh, I’m not sure I can do that.’ She (Elizabeth) actually wrote me a letter of why I should do it. She’s sometimes my biggest supporter.

“One of the things that I probably still struggle with, I still think it’s a man’s world,” Wood added.

“I always have to remind myself if you want something, you have to go get it. You may be successful, you may not, but you should always strive to get that.”

A Lakewood native, Wood lives with Elizabeth in Norton, where she enjoys baking, cooking family meals and gardening.

“I laugh because I like to weed,” Wood said.

“It’s just very calming. It’s quiet. You can see ac— Michelle Park Lazette complishments.”

COWAN, continued from PAGE 20

postal worker, who called the police.

After earning her freedom, Cowan and her children spent more than a year living in battered women’s shelters before returning to her hometown of Cleveland in 2001.

“I promised God when I was in that garage, when it was cold and wet and we were hungry, I said, ‘If you can get us out of this, I will dedicate my life to help others,’” Cowan said. “And he did.

And I’m keeping my promise.”

Over the last 13 years, Cowan has worked on behalf of domestic violence prevention. She volunteers for the Domestic Violence and Child Advocacy Center, and can be found at nearly every walk, vigil or fundraiser for the cause. She’s developed specialized domestic violence training for CMHA’s police force and is working on a curriculum called “Love Doesn’t Hurt” for local schools, colleges, churches and sororities.

On Cowan’s side is her gift for attracting media attention to the cause.

Every time a domestic violence case

hits the news, she’s at the vigil with a sign, ready to speak before cameras.

She told her story to cable news personality Anderson Cooper, appears frequently on local TV and radio, and keeps a steady stream of speaking engagements even while working fulltime at CMHA. “This isn’t what she does, it’s who she is,” said Earthie O’Neal, a longtime friend and collaborator on the Laura Cowan Foundation. “She gives so freely. She can’t not do this.”

This year, Cowan and O’Neal launched the foundation to raise money to support women and children escaping from abusive homes. Motivating them is the messages they receive by email and Facebook — about four to five a week — from women looking for help.

“At work, you might see them in the bathroom, looking in the mirror, looking scared, they’re startled when you come in,” said Cowan. “There are women in this situation walking right by you, sitting on the bus, right there.”

They’re taking small steps to start.

Cowan’s immediate goal is to raise enough funds to help two women who reached out to her to escape their homes. She’s secured a house for each of them, but needs enough for clothes and living expenses, about $500 a month. To help them and others, Cowan and O’Neal are planning a gala fundraiser this fall and a book about Cowan’s ordeal they plan to publish this year. A play based on Cowan’s life, “Stay Alive,” will be staged next month at Cleveland State University to benefit the foundation.

Cowan’s activism has been part of her healing process, which she said is still ongoing. She still has flashbacks to her time of captivity, especially when horrific crimes like Seymour Avenue hit the news.

“When you are almost at death’s door, it changes you,” she said. “You see things different. You take nothing for granted and you want to turn it around and do more for others.”

— Jennifer Keirn

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dollars that inflate economic impact studies. Most economists discount studies that use a multiplier to expand the estimate of dollars brought into a regional economy by things like conventions and sporting events.

“You shouldn’t have the multiplier in there at all because there are so many shenanigans that go on with that,” Kleinhenz said. “Just focus on how much direct spending will be generated by the delegates, the supplies and anybody else who comes to Cleveland from outside. Once you get into multipliers all sorts of nonsense creeps in.”

Another reason for not projecting the secondary economic impact is that it is often offset by spending for things like infrastructure or security improvements.

A report on the economic impact of the 2012 Democratic convention in Charlotte, N.C., said $8.2 million was spent before the convention on improvements to publicly owned Time Warner Cable Arena and privately owned Bank of America Stadium for modifications for television broadcasting, staging and lighting and upgrading electric and technology systems.

However, Kleinhenz said, some of those expenses can turn into a longer-term benefit. “It could be a good incentive to get some of these things done,” he said.

At a press conference following the Republican announcement, Cleveland’s civic leaders said the decision will give a number of planned projects, including the remaking of Public Square and several slow-mov-

HEALTH CARE FORUM

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The landing of the 2016 Republican presidential nominating convention has given a number of hotel developments and infrastructure improvement plans additional incentive to be ready for conventioneers in summer 2016.

Among them are: Public Square and beyond: A groundbreaking is planned this fall for a redesigned Public Square.

That’s the first step in a civic plan to build a strong link between the Square and the lakefront that, it’s hoped, will be completed before the first gavel falls on the convention.

Hilton Convention Center Hotel: Ground was broken in April for the 600-room hotel in downtown that will be the largest in downtown Cleveland. County Executive Ed FitzGerald has pledged that the hotel will be open for convention delegates.

Le Meridien Hotel: On a dilapidated stretch of Euclid Avenue, east of East Ninth Street, Starwood Ho-

tels & Resorts Worldwide Inc. is redeveloping two office buildings, including the John Hartness Brown Building, into a 206-room hotel that could open as soon as January 2016.

Drury Plaza Hotel: Renovation of the old Cleveland Board of Education Building into a 180-room hotel a stone’s throw from the Cleveland Convention Center began earlier this year, and financing delays may push the hotel’s opening beyond the end of 2015, as previously announced.

Kimpton Hotel: The transformation of the former Schofield Building at East Ninth Street and Euclid Avenue into a 122-room hotel and 55 apartments has been happening in

ing hotel projects, a June 2016 completion deadline.

Tracking the numbers Economists also said convention host cities have to realize that some of the financial benefits the convention brings are diminished by what they call “negative substitution.”

“Regular business just completely disappears because everyone (who normally comes into the convention zone) just disappears,” said Victor Matheson, an economics professor at the College of Holy Cross in Boston who has studied the economic impact of political conventions. “In 2004, when New

York City hosted the Republican convention, attendance at Broadway shows was down 20% that week, compared to comparable periods. You always have ghost-town stories.”

The easiest spending to track is hotel rooms.

University of Tampa economics professor Brian Kench reported that the 40,000 people who came to the Florida city for the 2012 Republican nominating convention spent $18 million for 75,972 hotel room nights at an average of $236.52 per room night.

Similarly, Tourism Economics Inc., a Wayne, Pa., consulting firm that prepared the economic impact study following the Charlotte con-

BOUTROS

fits and starts since 2009 because of financing delays. The latest word is that it could be completed as soon as the end of this year.

Metropolitan at the 9: Streetsboro’s Geis Cos. is expected to complete the transformation of the former Ameritrust complex into apartments and a 156-room hotel before the end of 2014.

Innerbelt Bridge: Even before demolition of the original 1959 bridge was completed contractors for the Ohio Department of Transportation started work on the second, eastbound span of the George Voinovich Bridges. The current timetable has the bridge open at the end of 2016.

vention, estimated that 35,000 Democrats and their followers spent $22.6 million there for hotel rooms during the week before, during and after the 2012 Democratic convention.

The Charlotte study estimated total visitor spending — including food and beverages, retail purchases, local transportation and other recreation spending, in addition to lodging — at $34.5 million. It also noted, however, that the price of a hotel room during convention week was double what it was in the weeks leading up to the convention.

A 2009 report by the MinnesotaSt. Paul 2008 Host Committee said that the 45,000 people drawn to the

Twin Cities by the 2008 Republican convention spent an average of $1,600 over six days and created jobs paying $100 million in wages.

The host committee and other organizations held more than 300 hospitality events at hotels and other venues, including 10,000 people who attended a media party along the Mississippi River and 9,000 people at a delegate party at the Minneapolis Convention Center.

The Charlotte study reported that 1,196 events were attended by convention goers, including trade group meetings, concerts, and even golf outings.

To beef up security in Charlotte, the city brought in law enforcement officers from neighboring counties and from as far away as Atlanta and Chicago. A federal grant of $50 million covered most of that cost, including $500,000 spent on hotel rooms for out-of-town law enforcement personnel.

The Charlotte study even calculated that the convention generated $1.4 million in insurance and banking fees.

The Tampa study also gauged spending in Tampa Bay on telecommunications infrastructure improvements and upgrades at $125.3 million.

Unquantifiable will be the value on future convention and tourism business from what is hoped to be positive media coverage of Cleveland.

But Joe Roman, the ever-optimistic president of the Greater Cleveland Partnership, emphasized that point several times last week.

“It cost $4 million for a 30-second spot on the Super Bowl,” he said.

“We’re getting four days.”

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REBECCA R. MARKOVITZ PHOTOS

Clockwise from left, Terry Egger, retired publisher of The Plain Dealer and chairman of the Cleveland 2016 Host Committee, Cleveland Mayor Frank Jackson and Cuyahoga County Executive Ed FitzGerald expressed appreciation to civic leaders and the business community during a press conference Tuesday, July 9, at the Global Center for Health Innovation.

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James: Superstar brings advertising, attendance and ratings boon continued from PAGE 6

Ratings juggernaut

Hill said economic studies show “spending on sports in a community is just a reallocation of the entertainment dollar.” But, he cautioned, “LeBron is different because he’s such a special athlete.

He gives Cleveland a global brand presence that is more valuable than the orchestra.”

Mark Klang, owner of Amazing Tickets Inc., a Mayfield Village broker, said the secondary ticket market for the Cavaliers was “abysmal” after James left in 2010.

That sentiment was backed up

by Vivid Seats, a national secondary ticket marketplace. Prior to the 2013-14 season, the Chicago-based reseller released a report that said the Cavs had the lowest median ticket price of any NBA team.

Klang attributes the big drop in ticket demand to the Cavs’ constant losing, not James being in South Beach for four seasons.

“It isn’t because LeBron isn’t here,” Klang said before James announced his latest decision. “It’s because they haven’t performed well.”

In addition to increased attendance and demand for tickets, and the benefits the bigger crowds mean to surrounding businesses on game day, James makes a monstrous difference for the television audiences on Fox Sports Ohio.

In the two seasons prior to his selection at No. 1 overall by the Cavs in 2003, the team’s average local TV rating was 1.0 and 1.2, according to an industry source. That amounts to about 15,000 households per game.

In James’ first five seasons with the Cavs, the average rating and household numbers jumped to 5.15 and 78,000, respectively. In his final two seasons, the ratings ballooned to 8.67 and 8.55, with Fox Sports Ohio bringing in more than 130,000 households for each game.

Since James left, the Cavs’ ratings and household norms have averaged 3.45 and 51,000.

The increased viewership obviously means a jump in advertising dollars. And eventually, it could mean a significant bump in local TV rights.

Fox Sports Ohio’s contract with the Cavs, which Forbes estimated at $25 million per year, runs through the 2015-16 season.

If James, as he indicated in his essay, finishes his career with the Cavs, another large increase that would result is the value of the franchise.

Dan Gilbert isn’t looking to sell, but the return of James, his former nemesis, can only mean the Cavs — valued at $515 million by Forbes in 2014, a jump of $186 million from 2012 — might be more than a $700 million enterprise. Consider that the Milwaukee Bucks, with a 2014 estimated value of $405 million by Forbes, recently were sold for $550 million.

ESPN business reporter Darren Rovell calculated that James brought in an extra $60 million in regular-season ticket sales during his four years with the Heat.

Factor in the 47 home playoff games during James’ time in Miami, along with the Heat doubling their sponsorship revenues, merchandise sales and other forms of income, and Rovell wrote that he

believes three years of James is worth more than $160 million to a team.

Come see the city The extra seats filled by James results in an additional perk — outof-town visitors are much more likely on nights the Cavs play at The Q. Cavs spokesman Tad Carper told Crain’s prior to the 2009-10 season (the year before The Decision) that 76% of the team’s individual ticket sales in ’08-09 came from outside the Cleveland direct marketing area. Last season, more than 60% of the team’s singlegame ticket sales were from outside Northeast Ohio.

But put all of the financial benefits aside for a second.

As the sports commission’s Gilbert mentioned, there is a feelgood aspect to James’ arrival that comes within days of Cleveland landing the Republican National Convention, and as Northeast Ohio is investing billions in development and receiving national attention

that has nothing to do with the river burning or Art Modell taking away the beloved Browns.

“There absolutely is an enormous difference in the self-confidence and development of our community (since 2010),” Gilbert said.

Hill, the Cleveland State dean, is on the faculty of the South China University of Technology. In the fall of 2010, months after James broke Cleveland’s heart, he did a question-and-answer session at the university.

The first question: How does Cleveland feel about LeBron leaving?

“He’s a global brand,” Hill said.

“When he’s affiliated with Cleveland, Cleveland becomes more than just one of the three C’s (with Cincinnati and Columbus).”

And it never hurts to have a marketing machine such as Nike, which James endorses, enter the equation.

“It’s a combination of having LeBron and Nike advertise your city for you,” Hill said.

■

Press: National view of Cleveland’s image could be changing continued from PAGE 4

fore moving to Cleveland in 2013 to take over as CEO of MetroHealth, Cuyahoga County’s safety-net health system. Like most outsiders, his perception of Cleveland wasn’t particularly positive. In fact, that perception almost deterred him from applying for the job.

Now, Boutros, who lives downtown in the Warehouse District, said that perception has faded.

He’s become a cheerleader for the city, and he thinks that message has begun to catch on across the country.

“I’ve gone back to New York, and my colleagues ask me, ‘How is Cleveland?’ as if I’ve contracted some disease, but I tell them that every day is a great day,” Boutros

said.

There are cities like New York or Los Angeles whose identities are so ingrained in pop culture that little — not a TV show, newspaper article or even a convention — can shake the public’s perception of those cities, according to Robert Thompson, director of the Bleier Center for Television & Popular Culture at Syracuse University.

Then there are relatively unknown areas the public comes only to know through media portrayals: Take the affluent coastal community of Orange County, Calif., that many Americans claim to understand because of the Fox TV drama The O.C. “Then there’s Cleveland, which seems to be almost in a category all

by itself,” Thompson said. “Somewhere along the way Cleveland got one of its images as the butt of jokes. When you needed an example of a place you didn’t want to live, Cleveland became the example.”

He added, “Cleveland is the butt of jokes, but Detroit is the last chapter in a story of the apocalypse. Between those two stories — a comedy and a tragedy — I’d take comedy.”

Thompson, however, said he believes Cleveland can shake its punch line status.

He said Pittsburgh — as much as some Clevelanders might disagree — shed its reputation as a “smokestack city where everyone lost their jobs when the smokestacks

“Cleveland is the butt of jokes, but Detroit is the last chapter in a story of the apocalypse. Between those two stories — a comedy and a tragedy — I’d take comedy.”

– Robert Thompson director, Bleier Center for Television & Popular Culture at Syracuse University stopped smoking” after turning into a healthy mid-sized city with a diversified economy.

Just as the Beijing Olympics helped reverse many people’s neg-

ative perceptions of China, Cleveland’s cheerleaders are hopeful the RNC can do the same for this rust belt city.

Come 2016, for about a week, Cleveland will be one of the major media hubs of the country as the Republicans officially nominate their party’s presidential pick.

“It’s not the convention itself that will make an impact, but we get to be featured on a national stage,” said Danielle Sarver Coombs, associate professor and associate director of the School of Journalism and Mass Communication at Kent State University.

“It will solidify what we in Northeast Ohio have known: That this is a really fantastic place to be and work.”

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THEINSIDER

THEWEEK

REPORTERS’ NOTEBOOK BEHIND THE NEWS WITH CRAIN’S WRITERS

JULY 7 - 13

Vox Mobile makes a name for itself

Former AG exec takes on video greeting venture

The big story, part 1: Officials of the Republican National Committee’s site selection committee voted to recommend that the GOP hold its 2016 presidential nominating convention in Cleveland beginning on either June 28 or July 16. The event will bring more than 40,000 visitors to the city and pump hundreds of millions of dollars into the region’s economy. The site selection committee’s recommendation still faces acceptance by the full RNC, though that is typically a formality. See coverage, beginning on Page 5

■ Vox Mobile is getting some real respect.

■ A former American Greetings executive is

Several reports have stated that the Independence-based business is one of the best — if not the best — companies in its industry: Mobile device management.

Better than AT&T, IBM, Verizon and other big-name businesses that have departments that help other companies manage their mobile devices.

Last year, technology research firm Gartner Inc. gave Vox Mobile a higher score than any other company in the industry.

And last month, Forrester Research issued another report that ranks Vox Mobile near the top in a field of 13 competitors Vox Mobile, which employs 130 people, gives potential clients an “executive introduction” that prominently features a Gartner graph showing Vox Mobile ranked higher than any other company. And lots of businesses have looked up the company because Gartner or Forrester sparked their curiosity, CEO Kris Snyder said.

“Who are these guys, and why are they ahead of AT&T?” he said.

The reports also can lead to big opportunities: Last week Synder got an email from an executive at VMWare. They’re a major player deal in the industry: In February, VMWare paid $1.5 billion for AirWatch, a company that makes software that companies use to manage their mobile phones.

The executive, Sanjay Poonen, had just seen the Forrester report. He congratulated Snyder — and invited him to VMWare’s Silicon Valley headquarters. — Chuck Soder

tasked with changing the trajectory of a Rocky River startup company called Sociagram.

Sally Schriner, formerly president of AG Interactive, is now president of Sociagram — a company that lets people record video greetings that are timed to arrive in a loved one’s inbox when a gift arrives in their mailbox.

Founders Ryan O’Donnell and Marco DiDomenico, who still work with Sociagram on a daily basis, marketed the technology to online retailers. About a year ago, they lined up a deal with a retailer that O’Donnell described as a “massive,” but that company has yet to launch the technology.

Thus, Sociagram hasn’t been able to get the revenue and credibility such a launch would bring. The startup was low on cash and didn’t have the traction to attract additional investment, O’Donnell said.

However, Schriner had been advising the company through a mentoring program run

by JumpStart and saw its potential.

Schriner aims to market the technology to consumers. That way, people could send videos with any gift or gift card.

“I think this is a product that has legs,” she said.

— Chuck Soder

■ R. House Inc., a company led by Michael Frangos, owner of the Rascal House pizza chain, is the new owner of the New York

WHAT’S NEW

BEST OF THE BLOGS

The big story, part 2: LeBron James is coming home. The four-time league MVP, who so famously spurned the Cleveland Cavaliers for the Miami Heat in 2010, announced his return to the Cavaliers with a Sports Illustrated story. James’ return caps an almost-unbelievable week that has included wild speculation on social media.

His return makes the Cavaliers an immediate contender in the Eastern Conference. See coverage, Page 6 Resolving ‘differences’: Case Western Reserve University and law professor Raymond Ku announced in a joint statement they have “resolved their differences” that arose from a lawsuit Ku filed last year against the university and its former law school dean Lawrence E. Mitchell. Ku, a former associate dean, alleged in the suit filed in Cuyahoga County Common Pleas Court that Mitchell retaliated against him after Ku reported to various university officials Mitchell potentially had sexually harassed law school faculty and staff. The details of the resolution are confidential, per the statement.

New oversight: The CEO of Royal Philips could start paying more attention to the company’s troubled medical imaging plant in Highland Heights. The Netherlands-based company announced that CEO Frans van Houten would take over responsibility for managing its Philips Healthcare unit. In the same statement, the company described the unit’s recent earnings as “disappointing.”

Problems at Philips Healthcare’s Highland Heights plant have hurt the unit’s earnings.

The plant temporarily suspended all manufacturing earlier this year after federal regulators spotted a long list of quality control problems at the facility.

Cancer grant: The U.S. Department of Health and Human Services awarded University Hospitals’ cancer program a three-year, $4.675 million grant to support a new model of care aimed at helping patients with complex cases of cancer. The feds anticipate providing as much as $360 million for 39 recipients spanning 27 states and the District of Columbia for projects designed to deliver better health care and lower costs. The programs are funded through the Health Innovation Awards program, which was made possible by the Affordable Care Act. Store shuttering: The Kmart at 7700 Brookpark Road in Brooklyn is set to permanently close as of Oct. 12, 2014, according to a July 8 WARN letter filed with the state. About 200 employees will lose their jobs during a twoweek period beginning Oct. 5, 2014. Eligible employees will receive severance. The store will be open to the public until mid-October, and its liquidation sale will begin July 27.

Old NY Spaghetti House building has new owner

Excerpts from recent blog entries on CrainsCleveland.com.

COMPANY: Western Reserve Partners, Cleveland OCCASION: 10-year anniversary The firm was co-founded in 2004 by Ralph Della Ratta, Mark Filippell, Dave Dunstan and Vic Faris, all former managing directors at McDonald Investments.

Della Ratta said they launched Western Reserve Partners “to return to the roots of McDonald’s business plan — providing middle market companies with clear and objective advice along with deep experience in our chosen industry verticals.”

The firm says it provides M&A, capital raising and other financial advisory services to “middlemarket companies across a focused set of industry verticals.”

Among the highlights of the past 10 years: ■ It has grown from eight employees in Cleveland to more than 30 employees with offices in Cleveland and Columbus.

■ The firm has completed more than 120 deals totaling more than $7 billion in transaction value.

■ It launched a complementary valuation and financial opinion practice, Western Reserve Valuation Services LLC, based in Columbus.

■ Western Reserve Partners joined M&A International Inc., an international alliance of investment banking firms, and World Services Group, a global consortium of middlemarket focused law firms and other advisers.

The firm says it has completed engagements for clients located in about 20 states and 10 transactions involving international buyers. About 20% of Western Reserve’s clients have been public companies.

For details, visit www.wesrespartners.com.

Spaghetti House, 2173 E. Ninth St. But that won’t mean the long-closed eatery from 1927 will get another shot at life.

Louis Frangos, owner of USA Parking Co., sold the property and adjoining parking lot to his brother’s firm June 19 for $1.5 million, according to Cuyahoga County records.

Louis Frangos said he will continue to run the parking lot next to the site, but they will try to get a city OK to demolish the restaurant. They would add 40 parking spots on the site until they find someone who wants the land. Parking at the adjoining lot, across from Progressive Field, is $20 on game days.

“I’ve marketed it for years without getting any takers,” Louis Frangos said. He insisted his brother paid him real money for the quaint but dilapidated building and parking lot.

He said the transaction also provides a means for the Rascal House owner to shelter from federal taxes some of the proceeds from the sale of his original location to CSU. That building was demolished by CSU to help produce the site of its new Center for Health Professions.

— Stan Bullard

They’re kind of a big deal ■ There were 17 law firm mergers and acquisitions announced in the United States in the second quarter of 2014, according to Altman Weil MergerLine, and the largest of them involved a Cleveland firm.

The largest deal so far this year came in May, when Cleveland-based Squire Sanders and public policy/lobbying firm Patton Boggs confirmed that they would merge as of June 1. The combined firm, called Squire Patton Boggs, has more than 1,500 lawyers.

Altman Weil, a legal consulting firm, said the other 16 deals “were either acquisitions of small law firms or combinations of two small firms.”

Ward Bower, a principal at Altman Weil, said a “pattern of one or two big combinations per quarter along with a large number of small, safe deals has emerged since the recession. It reflects a market that is acting with greater caution when it comes to growth.”

While you’re here …

■ Here’s some evidence that there’s no such thing as bad publicity.

“It has been a mystery in the auto industry in recent months: How can General Motors, embroiled in a safety crisis that has led to the recall of about 29 million vehicles worldwide this year, continue to have such strong sales?” The New York Times asked.

The paper said GM “again defied the negative publicity, announcing that its sales in June rose by 1 percent over the same month a year earlier, to 267,461 vehicles sold, and

STAN BULLARD

Is this it for the New York Spaghetti House?

keeping pace with an overall strong industry performance.”

Analysts cited several reasons for GM’s sales, like a stronger economy, demand after the bad winter — and the recalls themselves.

“We’re getting a good percentage of people in our lounge waiting for their cars to be fixed, and it’s the first time they’ve thought about buying a new car, but it’s time,” Tim McMahon, general sales manager at Ganley Chevrolet in Brook Park, told the newspaper.

“This is a catalyst,” McMahon said. “It brought them to the dealership.”

Mural, mural on the wall ■ Camden, N.J., is taking a page from Cleveland’s urban renewal playbook.

Bloomberg noted that Camden has asked 51-year-old artist Christopher Toepfer to turn a rotting factory’s plywood-covered windows from a mess of gang graffiti into a railroad mural.

“The spruce-up, though it won’t cure the neighborhood’s ills of poverty and violence, will make a bright spot of the biggest blight on Federal Street,” the news service reported.

Such “urban fakery” is spreading in cities where the recession’s wave of foreclosures added to decades of decay. The technique Toepfer calls aesthetic board-up is a cheap stopgap, “costing just $500 to $1,000 per property, a fraction of demolition costs,” Bloomberg reported. It’s also fast, with a typical makeover done in less than a day.

Toepfer has worked his magic in Cleveland.

Matt Lasko, assistant director of Cleveland’s Detroit Shoreway Community Development Organization, hired Toepfer. “Having those boards up and preserving those properties from arson, loss of value — once we started seeing the market pick back up, buyers were willing to come in and rehab. We saved them from the wrecking ball,” he said.

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www.ClevelandFoundation.org/Purpose

JULY 17, 2014

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Turning Passion Into Purpose W I T H T H E C L E V E L A N D F O U N D AT I O N TERESA METCALF BEASLEY

Serving the community through the Cleveland Foundation As Teresa Metcalf Beasley was preparing for a recent community SUHVHQWDWLRQ VKH UHĂ HFWHG RQ WKH path that led her to where she is today. It was then that this successful attorney realized what a driving force education has been in her life from a very early age. â&#x20AC;&#x153;When I was in the third grade, I told my parents I wanted to go to a parochial school in East Cleveland,â&#x20AC;? she says. â&#x20AC;&#x153;I wasnâ&#x20AC;&#x2122;t thinking about the cost and the struggle and burden it would put on my parents to send me there, but they made it happen.â&#x20AC;?

When it came time for high school, she convinced her working-class parents to send her to Villa Angela, an all-girls parochial school. For college, she chose the University of Alabama. â&#x20AC;&#x153;I told my dad, â&#x20AC;&#x2DC;I need tuition and a ride,â&#x20AC;&#x2122; like in two weeks, and, again, he made it happen,â&#x20AC;? she recalls.

Neither of her parents had gone to college, but each instilled in her the importance of education: â&#x20AC;&#x153;They worked so I could achieve my dreams. I work so my daughters can do the same.â&#x20AC;?

Beasley, a partner at Calfee, Halter & Griswold, LLP, also serves as the law director for the city of Warrensville Heights. Previously, she served as director of law for the city of Cleveland during Mayor Jane Campbellâ&#x20AC;&#x2122;s administration.

Beasleyâ&#x20AC;&#x2122;s educational path also guided her toward her most recent community leadership role.

Her former law school professor,

Judge Solomon Oliver Jr., now chief judge of the U.S. District Court for the Northern District of Ohio, appointed Beasley to the Cleveland Foundationâ&#x20AC;&#x2122;s board of directors in March. â&#x20AC;&#x153;The appointment was very special to me,â&#x20AC;? Beasley says. â&#x20AC;&#x153;Not only is he speaking of my legal skills, heâ&#x20AC;&#x2122;s speaking to my character because heâ&#x20AC;&#x2122;s known me all these years.â&#x20AC;?

Beasley says the foundation role allows her to achieve all of the goals important to her as she selects among the limited number of community roles in which to invest her time, talent and treasures. Many of her passions, including education and neighborhood revitalization, align with priority initiatives of the foundation. Plus, she definitely checks off the â&#x20AC;&#x153;community impactâ&#x20AC;? box with this board position. %HDVOH\ Ă&#x20AC;QGV LW KXPEOLQJ WR MRLQ such a storied organization in its centennial year, especially one that has promoted female leadership from the beginning. Civic leader Belle Sherwin was one RI WKH IRXQGDWLRQ¡V RULJLQDO Ă&#x20AC;YH board members.

In Beasleyâ&#x20AC;&#x2122;s view, â&#x20AC;&#x153;Women bring a special brand of energy and purpose to the causes they believe in. Thatâ&#x20AC;&#x2122;s no doubt helped the Cleveland Foundation as it works to serve our entire community.â&#x20AC;?

She says sheâ&#x20AC;&#x2122;s also proud to be part RI D ERDUG WKDW WUXO\ UHĂ HFWV WKH community. â&#x20AC;&#x153;With these newest appointments to the board, the Cleveland Foundation

From left, Teresa with daughters ShelLynn, 14, and ShelBy, 17. The girls will soon enter their sophomore and senior years, respectively, at Laurel School, where Teresa serves as a board member. Right, Teresaâ&#x20AC;&#x2122;s parents, Margot and Richard Metcalf, have been married 49 years.

Her father was a factory worker at Lincoln Electric and her mother worked second shift at Fairhill Hospital. Teresa says they have been her primary role models, teaching her that, â&#x20AC;&#x153;Every day is a new day and we have so much to be grateful for.â&#x20AC;?

now has a majority of its directors representing minority groupsâ&#x20AC;? she notes. â&#x20AC;&#x153;It speaks volumes and, of course, it would be the Cleveland Foundation to do it. The foundation is leading by example.â&#x20AC;?

She points to another example of the foundationâ&#x20AC;&#x2122;s leadership: the establishment of the African -American Philanthropy Committee in 1993. Beasley served on that committee for 13 years and helped launch its inaugural African-American Philanthropy Summit in 2010. The biennial conference focuses on increasing knowledge of philanthropy in the minority community, especially among African-Americans. â&#x20AC;&#x153;The summits have grown over the

years because the community said, â&#x20AC;&#x2DC;We want more â&#x20AC;&#x201C; we want to learn how to give back,â&#x20AC;&#x2122;â&#x20AC;? she says. â&#x20AC;&#x153;Part of the outreach is showing that, when it comes to philanthropy, you donâ&#x20AC;&#x2122;t have to be rich. You donâ&#x20AC;&#x2122;t have to have a certain net income.

Everyone can give. Everyone can have an impact.â&#x20AC;?

Beasley has chosen to make that philanthropic impact through the foundation. She helped spearhead the creation of the African-American Philanthropy Committee Legacy Fund at the foundation following WKH Ă&#x20AC;UVW SKLODQWKURS\ VXPPLW ,Q addition, she has set up a planned gift at the foundation. â&#x20AC;&#x153;With the foundation, I know the dollars will be used wisely and will

To learn more about giving through the Cleveland Foundation, please call 877-554-5054.

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have the greatest impact in the community,â&#x20AC;? she says. $V VKH UHĂ HFWV RQ KHU SHUVRQDO OHJDF\ Beasley says her ultimate goal is to lead by example, with the most important lesson being: never give up. â&#x20AC;&#x153;When I was appointed to serve as the law director for the city of Cleveland, at the swearing-in ceremony, my dad said, â&#x20AC;&#x2DC;Who would have thought the little girl from East Cleveland would grow up to be law director for the city of Cleveland?â&#x20AC;&#x2122; Itâ&#x20AC;&#x2122;s not something I could have imagined for myself, but I was ready for it when it happened. We have to be ready. Donâ&#x20AC;&#x2122;t be afraid to take chances. If you fail, youâ&#x20AC;&#x2122;ll just get right back up and youâ&#x20AC;&#x2122;ll be stronger.â&#x20AC;?