Crain's Cleveland Business

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VOL. 37, NO. 36

SEPTEMBER 5 - 11, 2016

Source Lunch

Business of Life

Bryce Custer, NAI Spring in Canton Commercial real estate adviser quick to tap Ohio’s shale industry. Page 22

CLEVELAND BUSINESS

Law firm moving

Kelley & Ferraro leaving Key Tower for Flats. Page 7 HEALTH CARE

NEO trio cashes in after ACO savings

IngenuityFest moves to a new, old space Page 21

SPORTS BUSINESS

By LYDIA COUTRÉ lcoutre@crain.com @LydiaCoutre

Three health systems in Northeast Ohio will receive a multimillion dollar cut of the Medicare costs each helped the federal government save in 2015 by providing more coordinated care to seniors — a feat fewer than a third of the participating accountable care organizations nationwide were able to achieve.

Summa Health, which was the only area system to receive a bonus payment last year as part of the Medicare shared savings program, is joined this year by Cleveland Clinic and University Hospitals in collecting the payments for helping the Centers for Medicare and Medicaid Services reign in health care costs.

The Clinic, the region’s largest health system, received by far the largest payout, and will receive roughly $16.6 million for achieving a savings rate of 5.36%.

The Medicare Shared Savings Program is perhaps the most wellknown ACO program, which are typically designed to reward organizations that provide highquality, coordinated care at a controlled cost. That’s far different from the traditional reimbursement models across most health care programs that simply pay out based on how many services are rendered.

SEE ACO, PAGE 20

Cancellation paints NFL into a corner

Fans and media look on as Hall of Fame president David Baker announces the cancellation of the 2016 game in Canton. (Joe Robbins, Getty Images)

By KEVIN KLEPS kkleps@crain.com @KevinKleps

Fans still expected a game even after the decision was made, attorney Michael Avennatti said.

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Our annual directory of Northeast Ohio health care agencies, services FOCUS, Pages 13-19 Entire contents © 2016 by Crain Communications Inc.

The Pro Football Hall of Fame’s public relations nightmare — aka, the 2016 Hall of Fame Game — isn’t going away.

And if Michael Avenatti gets his wish, the case of the canceled preseason contest between the Green Bay Packers and Indianapolis Colts will be heard in California, with thousands of fans on board.

The Newport Beach attorney dis-

missed the initial lawsuit he filed in Cleveland and refiled it in the United States Court of Appeals for the Ninth Circuit in San Francisco. That court, sports law expert Daniel Wallach said, “is the most class-friendly circuit court in the country.”

Avenatti said “hundreds” of plaintiffs are already involved in a lawsuit he is trying to get certified as a classaction complaint against the NFL and the Hall of Fame. But the potential pool is more than 22,000 deep — the total number of ticket-holders for the Aug. 7 exhibition in Canton.

Those who were at the game that

day weren’t officially told that it was canceled because of poor field conditions until about 8 p.m., when the exhibition had been scheduled to kick off. Nearly an hour earlier, at 7:08, the NFL announced on social media that the game had been canceled.

Thus, many fans that night were alerted to the news via Twitter or Facebook. And quite a few, according to an Indianapolis Star column written by Greg Doyel, didn’t know until the columnist told them in the minutes leading up to the scheduled kickoff.

SEE NFL, PAGE 9

EDUCATION

Report outlines hospitality gap

By RACHEL ABBEY MCCAFFERTY rmccafferty@crain.com @ramccafferty

Universities have always been focused on serving both students and employers, and a recent report from the Northeast Ohio Council on Higher Education wants to ensure they’re doing that effectively.

NOCHE last week released a report looking at the performance of the public and private colleges and

universities in their 23-county region. One of the areas it looked at was whether the degrees and certificates being granted matched up with the job openings in the region.

The science isn’t perfect: The data compiled by Emsi use the number of completed certificates or degrees from 2013 and the number of job openings from 2015, the most recent data sets available for each. But, assuming there were no drastic changes, it gives an idea of which industry segments in the region have

the biggest gaps between supply and demand.

One of the areas where the report indicated a gap between graduates and job openings was the “personal and culinary services” category. That category ranges from jobs at funeral parlors to those at beauty salons to anyone employed in the culinary industry, said Shara Davis, dean of research, institutional effectiveness and public services at Lorain County Community College in Elyria, in an email.

SEE NOCHE, PAGE 8

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CRAIN’S CLEVELAND BUSINESS z SEPTEMBER 5 - 11, 2016 z PAGE 3

Long view is working for city’s land bank

By JAY MILLER jmiller@crain.com @millerjh

It’s a thankless task. But if older, built-out cities are to compete for the attention of businesses scouting for a place for a new plant or building, someone has to be responsible for cleaning up after old properties are demolished, preparing them for new development.

Few companies are willing to wait a few years and take on the financial risk involved in buying an environmental can of worms. And city governments aren’t designed to be real estate speculators.

Unless they own a land bank like the Cleveland Industrial Commercial Land Bank.

As a result, the city of Cleveland appears to be doing better than most urban centers that are struggling to turn contaminated commercial and industrial land back into productive properties.

Evans Paull, a partner in Redevelopment Economics, a Baltimore urban redevelopment consultancy, has described the Cleveland land bank as “a proactive approach to reusing properties with serious real estate obstacles, such as environmental contamination and/or economic hardships.

“This land bank provides the opportunity for the city to strategically assemble properties to attract businesses and create long-term economic and community investments,” he wrote in Renewal & Redevelopment, a publication of the Association for Redevelopment Initiatives.

Last year, it was land from the land bank that University Hospitals

agreed to acquire so it could build the UH Rainbow Center for Women & Children along Euclid Avenue at East 59th Street in the Midtown neighborhood. The hospital will purchase at least 4.5 acres, with the Geis Cos. using the rest of the 10-acre site for the Link59 Campus, an expansion of its Midtown Technology Park on the other side of Euclid. The city estimates the project will employ more than 200 people.

Cleveland acquired the Midtown property, the former site of the Ohio Knitting Mills building, in 2009 after a tech center proposal there flopped.

“It’s been a great tool to be able to assemble and hold land and attract development to Midtown,” said Jeff Epstein, executive director of MidTown Cleveland Inc., a community development nonprofit. “Keeping parcels in public or nonprofit hands can stimulate development by keeping land prices reasonable and avoiding fractured ownership.”

Playing the long game In total, the city has cleaned up 125 acres of what was otherwise undevelopable land.

Among the successes are a new shopping center in the Glenville neighborhood that is being developed on the site of an abandoned supermarket; the site of the former Ward Baking Co. plant on Chester Avenue that has become the Third District Police Station; and what’s called the Trinity site at West 92nd Street and Detroit Avenue that is planned to be the new home of the city kennel.

The city’s economic development department is working to get cityowned land on Crescent Avenue near the old Cuyahoga River channel ready for an expansion by the Great

The 23-acre former Midland Steel site, located at 10615 Madison Ave. in Cleveland, was put up for sale by the city in 2013. (Stan Bullard) Lakes Towing Co. The city also is negotiating with Empire Paving, a locally owned and operated paving contractor, to purchase and redevelop property at 2910 West Third St. from the land bank for a new asphalt facility.

The city has built a land bank account with about a dozen parcels of land.

But it’s not a strategy a private developer could follow successfully.

The city, unlike a developer, plays a longer game than a developer. The city sold the land for University Hospital’s Midtown complex for $1.9 million, or $174,000 an acre, less than the $3 million it took to clean it up. A private developer would walk away from that kind of financial outcome.

But Tracey Nichols, director of Cleveland’s economic development department, believes landbanking properties is important for the city.

Nichols said turning a contaminated property that may be a health hazard, doesn’t pay any taxes and requires upkeep eventually pays off when it starts paying property taxes and it’s filled with workers who pay income taxes.

“It’s taking a long-term view of our resources to benefit the community,” Nichols said. “These things take a little bit of time.”

A tougher future It has become more difficult for Nichols to add to the land bank, though.

Until 2013, the state of Ohio had a program called the Clean Ohio Revitalization Fund that offered grants to cities or counties to clean up problem properties. When JobsOhio took over the state’s economic development incentive programs, it trimmed back on brownfield cleanup. To be eligible for state

cleanup funding, a city now needs to show JobsOhio that there is an end user attached to it.

A city like Cleveland, though, needs to have an inventory of cleaned-up properties on the shelf for when a site selector is scouting for a client who doesn’t want to wait and has a handful of real estate brokers ready to sell him former cornfields.

The end of the Clean Ohio program leaves Nichols with only a few sources of funding for properties that could be land banked, including tax increment financing and federal redevelopment loans. But those are loans that require payback, not grants. That makes it harder to do cleanup on properties that will sit in the land bank unsold.

Joseph Koncelik, an environmental attorney with the Cleveland law firm Tucker Ellis LLP, is disappointed that the state curtailed its cleanup grant program.

“That was a great tool to get brownfield property cleaned up,” he said.

But he believes the landbanking of properties continues to be an important program for the city.

“I’m confident they will be sold over time and certainly they are far more marketable having gone through the cleanup programs,” said Koncelik, who writes the Ohio Environmental Blog at www.ohioenvironmentallawblog.com.

“You can question the success because the properties haven’t been sold yet, so therefore the program isn’t successful,” he said. “Well, (the city) still took active control of the sites and cleaned them up, so for the land bank cleanup’s impact on the city standpoint from a public health standpoint, it was a success.”

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z SEPTEMBER 5 - 11, 2016 z CRAIN’S CLEVELAND BUSINESS

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Karen McGuire described it as an “oh my goodness” moment.

A few years ago, she received the results of an experiment designed to test whether the gel that she and her colleagues created might actually be able to heal wounds.

And the results were good: The mice in the experiment received wounds that would typically take 14 days to heal. But when the liquid crystal-based gel was applied, the wounds closed in five to seven days, McGuire said. That’s when she decided to approach her colleagues about starting a business.

That business, BioMendics LLC, has lined up about $7 million in capital from 30 individual investors, including Bob Hurwitz, who’s best known as one of the founders of OfficeMax. BioMendics has already received about a third of that money, and the rest will be released as it completes more animal trials. It also recently raised $250,000 from JumpStart, a nonprofit that works with local entrepreneurs.

Hurwitz, the largest investor, now serves as chairman of BioMendics.

So what drove him to back the company — and recruit so many other investors to do the same?

For one, not only did the TegaSure gel produce strong results in its first test, but Hurwitz noted that the technology could possibly be used to treat other conditions.

BioMendics, which is based in the REDIzone business incubator at Northeast Ohio Medical University, is already in the early stages of developing topical drugs for hair loss, psoriasis and acne, but the potential is even broader. The molecule at the heart of the TegaSure gel was designed to mimic resveratrol, a molecule in peanuts and grapes that some researchers say helps prevent and fight cancer. And on its website, BioMendics says that TegaSure has antiviral, antimicrobial and anti-in-

Bob Hurwitz and Karen McGuire (Contributed photo) flammatory properties.

Despite the technology’s promise, Hurwitz admits that investing in pharmaceutical startups is always risky.

Lots of drugs do well in animal tests only to fail when tested on humans.

But he also noted that BioMendics’ four founders — all Ph.D scientists — understand the technology well.

Three of them are retired and serve in an advisory role. The fourth, McGuire, is a highly coachable CEO, Hurwitz said.

He first saw her give a presentation about the company at a JumpStart event designed to link experienced business people with local entrepreneurs in need of a mentor.

Hurwitz said that, afterward, he “made a beeline to her desk.”

McGuire, 33, admits that she has a lot to learn from Hurwitz. After all, she hadn’t planned on becoming an entrepreneur.

After earning her biomedical engineering degree from the University of Toledo in 2006, McGuire was hired as a technician in the lab of Chun-che Tsai, a now-retired chemistry and biochemistry professor at Kent State University.

It was a good career move, to say the least: Through that job, she got to know the three researchers who would become her cofounders: Tsai; James Jamison, a cell biologist who previously conducted research at Summa Health System; and Jack Summers, who spent more than 20

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years serving as chairman of NEOMED’s department of urology.

They worked together on other drugs, such as a liquid crystal-based cancer drug called Apatone, before starting BioMendics.

The seed for the company was planted roughly seven years ago, during a group conversation about an experiment Tsai had led earlier in his career. The experiment was supposed to determine whether a different liquid crystal compound could be used to fight herpes. The mice it was tested on had the virus inserted into deep scratches in their skin.

But photos from the experiment made it look like the scratches were healing faster than expected.

“I was like, ‘Are you seeing what I’m seeing?’ ” McGuire said.

The group incorporated BioMendics in November 2014, and a month later the company won a $25,000 grant from the Innovation Fund at Lorain County Community College.

While making a pitch for that grant, McGuire met officials from JumpStart and NEOMED’s REDIzone incubator.

The company moved into the incubator about a year ago, with the help of an investment from Summers and a small loan from Hurwitz.

They’re currently conducting one pig study at NEOMED, and through a third-party company, they’ve completed another pig study and are about to start a toxicology study involving pigs and rats.

Evidence collected so far suggests that the gel doesn’t bother the skin, McGuire said.

“We were on par with baby shampoo,” she said.

So why start a company? Why not just license out the technology, like they did with Apatone more than a decade ago?

McGuire noted that she wants to do everything she can to ensure that the new technology makes it to the market. One reason why: She feels an obligation to her cofounders. After all, they listened to her ideas, and when she was too broke to pay for graduate school, they helped her get a five-year stipend that allowed her to do research while earning a Ph.D in cellular and molecular biology from Kent State.

And those cofounders — especially Tsai — spent many years doing the research that laid the groundwork for BioMendics.

“I didn’t want to see 30, 40 years of Dr. Tsai’s work just languish and get forgotten about,” she said.

CLEVELAND BUSINESS 700 W. St. Clair Ave., Suite 310, Cleveland, OH 44113 Phone: (216) 522-1 1383; www.crainscleveland.com

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What’s widely considered the first major reform of any environmental law in nearly 20 years is raising some big questions for companies that use, manufacture, process or import chemicals in the United States.

And for a region like Northeast Ohio, where the business sector is deeply connected to manufacturing and polymer industries, reform of the Toxic Substances Control Act could have major business implications.

While the Frank R. Lautenberg Chemical Safety for the 21st Century Act that President Barack Obama signed into law in June to set that reform into motion is generally considered good for both industry and the environment, there will be more questions than answers for some time.

But Cleveland attorneys are trying to make as much sense of it as they can as their manufacturing clients look for guidance.

The new law does several things, notes Christopher Jones, a Cleveland environmental layer with Calfee, Halter & Griswold LLP. The top concern is how those things will be implemented.

“You’re looking at five to six years before there’s a direct impact to the marketplace,” said Jones, a former director of the Ohio Environmental Protection Agency. “We have to see how all this works before we can really react. And I think that’s where people are right now.”

The ability to clearly predict how manufacturers will truly be affected at this point is tough because there are so many moving pieces, said Allen Kacenjar, a Cleveland environmental lawyer with Squire Patton Boggs.

Overall, the reform creates longsought uniformity in the law. “(The Ohio Chemistry Technology Council) sees the legislation as a win for both industry and the environment,” said Jenn Klein, president of the OCTC, which advocates for the state’s chemical technology sector.

“The business of chemistry now has

a strong national chemical regulatory program that removes bureaucratic hurdles that impede growth and increases consumer confidence in the safety of chemicals.”

It’s sure to have a great impact on Ohio, and not just for chemical manufacturers.

“The business of chemistry touches more than 96% of all manufactured goods,” Klein said. “Chemical manufacturers in Ohio, which employ more than 43,000 residents, will have peace of mind that they can rely on a strong national regulatory program with greater certainty and not worry about having to comply with a patchwork of state regulations.”

That’s the perk of having one set of laws instead of ones that vary from state to state.

But there’s much more that could impact manufacturers who make and use chemicals.

New assessments Among various components, the new law mandates the EPA evaluate existing chemicals for safety with clear and enforceable deadlines; establishes a new risk-based safety standard, increases transparency for chemical information; and provides a consistent source of funding for the EPA to carry out these new responsibilities. Whether the funding being considered will be enough to effectively meet the new goals, and how much cost might be passed on to manufacturers in these review processes, is a matter of concern for some, experts say.

For starters, the EPA has to establish a list of chemicals it will evaluate proactively for safety. Jones said the EPA is expected to prioritize for assessment in the near term 10 out of thousands of chemicals currently used. Those are supposed to be picked within 180 days of the law’s passing, with 20 reviewed in about the first three years or so.

If a chemical is deemed to pose an “unreasonable” risk people, Jones said, that will set into motion efforts to mitigate those risks. That level of risk also reflects a new and tighter level of scrutiny.

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Those mitigating efforts could include phase outs, bans or other control plans, which in turn creates an air of uncertainty that has some manufacturers concerned, Jones said — and understandably so.

A ban alone could have major impacts to a manufacturing process. Just think of when asbestos was banned.

“If you start thinking about what could happen if the EPA assesses those, people who make those chemicals, or use them as components in products like paint or sunscreen, are concerned,” Kacenjar said. “There could be tort ramifications if the EPA deems a product we’re using to be unsafe.

That’s one aspect that’s unnerving to some and generating a lot of interest and calls to our offices.”

The EPA also is charged with effectively resetting the chemical inventory by collecting information from anyone who makes chemicals, so this master list contains only chemicals people are using today.

It’s an “enormous” task the EPA will be handing down to individual companies, Kacenjar said, putting pressure on them to fully report what chemicals they use and how.

That can be quite an undertaking for a large company.

“There’s an enormous amount of information that needs to be collected and shared,” he said, “and everyone in the game will have to invest resources to understand and meet these changes. There’s going to be a real process cost with that.”

‘Get your ducks in a row’ The new assessments, which place more burdens on the companies themselves, could slow the entry of new chemicals to the market.

Under the old rule, the EPA evaluated a chemical to determine compliance costs of regulating a new chemical. The idea was to make regulations that caused the least burden to companies — a business-friendly approach versus an environmental or health-focused one, in effect.

The new law allows the EPA to consider those economic effects, but requires restrictions be based on environmental, health and safety impacts.

What this means, Jones explains, is that the burden of making sure a chemical is truly safe shifts to the business instead of the government.

With the old rule, if the EPA couldn’t make a determination that a chemical was unsafe in about 90 days, it could be marketed. Now, a company looking to introduce a new chemical will want to make sure that level of safety is achieved before getting an EPA review not beholden to an expedited timeframe.

“That will be good for health and the environment,” Jones said. “But if the EPA can’t move these evaluations through the process quickly, it’s a potential bottleneck for people trying to bring something new to the market.”

If you’re a manufacturer, the takeaway from all this is to truly and comprehensively understand what you’re making — if you don’t already — legal experts say, even though it will take years to see how the new law affects the manufacturing sector in the long run.

So companies should be preparing now.

“Get your ducks in a row,” Kacenjar said. “Assess your data and the chemicals you make. Bad things probably can and will happen under this new regime to those who don’t pay attention.”

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CRAIN’S CLEVELAND BUSINESS z SEPTEMBER 5 - 11, 2016 z PAGE 7

Kelley & Ferraro will move to Flats in 2017

By STAN BULLARD sbullard@crain.com @CrainRltywriter

Prominent asbestos litigation firm Kelley & Ferraro LLP plans to exit the 22nd floor of Key Tower next year for the former corporate headquarters of OM Group on the 13th floor of Cleveland’s newest office building, Ernst & Young Tower, at 950 Main Ave. in the Flats.

John Martin Murphy, an equity partner who runs Kelley & Ferraro’s Cleveland office, said the firm will assume the 10-year balance on OM Group’s lease with the building through a sublease. OM Group, after being purchased in 2015 by three Apollo Management Group invest-

ment firms, was renamed Vectra, and the chemical firm’s headquarters was moved to St. Louis. “It’s a fantastic space,� Murphy said in a phone interview. “The sightlines are such that I can offer all of our lawyers and support staff lake views.

We’re the beneficiary of OM Group being bought out. We’re getting great space for less than Vectra pays for it.�

Neither Murphy nor Robert Roe, a JLL brokerage managing director who represented Kelley & Ferraro, would disclose the rent.

Kelley & Ferraro is exiting Key Tower for more than a better lake and Cuyahoga River view.

Murphy said the firm had been unable to strike a deal with Key Tower owner Columbia Property Trust for dif-

ferent space in the building. Moreover, he said he and John Ferraro, the firm’s Miami-based managing partner, had been chagrined to learn that the firm could not renew its current lease for 10 years. It could renew only for five years because the real estate investment trust had given Baker & Hostetler, which moved into six floors of the building early this year, an option to expand onto Kelley & Ferraro’s floor. “Obviously I was not too happy about that,� Murphy said. “I’m glad we are able to lock in our rent for 10 years at E&Y. Given what’s going on in Cleveland, I worried about facing significantly higher rents if we had to go out in the market in just five years. We also gained 65 parking spots when we couldn’t get two

more convenient spaces at Key.�

Most of the well-appointed design OM Group had for its corporate headquarters will remain intact.

Murphy said Kelley & Ferraro will add five offices in a training room and another corner of the building because it needs 18 window offices for lawyers. “We’re gaining another 5,000 square feet, so we’ll have more room to breathe and add more glass partitions to give it a contemporary law firm flair,� Murphy said. “We’ll have an unbelievable lunch room.�

The firm will occupy 27,000 square feet at E&Y, compared with 22,000 at Key Tower. All told, the firm will move a total of 63 attorneys and staffers to the newer building in May 2017, which will be the firm’s 20th year in operation.

In addition to one of the largest plaintiffs asbestos litigation practices in the nation, Kelley & Ferraro represents plaintiffs pharmaceutical, toxic tort and workers compensation litigation.

Roe said in an interview that he believes the new office is a perfect fit for Kelley & Ferraro. “It will be good for their business,� Roe said. “It’s beautiful space.�

Scott Pick, JLL’s Cleveland managing partner, represented Vectra in the sublease. The move will shift the firm farther away from the city’s courthouses and State Office Building, which matters to a litigation firm. “We are in court a lot,� Murphy said. “It’s a couple extra blocks. If we need to, we’ll get a ride. We’re excited to be part of the rebirth of the Flats.�

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NOCHE

CONTINUED FROM PAGE1 In 2015, this segment had nearly 11,000 job openings. Since colleges and universities don’t have many programs for the non-culinary industries, Davis, who was on the task force for the report, said the completions in this category primarily are in the culinary arts.

Cleveland recently has experienced a large hospitality-related boom, said Michael Huff, dean of the hospitality management program at Cleveland-based Cuyahoga Community College. Hotel room inventory has probably doubled in the past three years, he said, and additional food and beverage options have come along with that.

Chris Kafcsak, executive chef at

HE

AL TH

Deagan’s Kitchen & Bar in Lakewood and member of Tri-C’s hospitality management advisory board, said culinary field employers in Northeast Ohio are so desperate for workers that they’re sharing employees, as a lot of people are working more than one job. He thinks the demand is driven by fewer people going into the industry, as well as the rapid growth of hotels and restaurants in the region. It’s “burying” the job market, he said.

Tri-C has taken a few steps in recent years to meet demand, like expanding the degree and certificate options it offers in hospitality and adding a boot camp for workers looking for entrylevel hospitality jobs, Huff said. The college also is working to put an apprenticeship in place at a local company to start later this fall.

The school is trying to give students a “smorgasbord of options,” he said, while also helping industry

Educational opportunity Here are three fields of study identified by NOCHE in which area graduation rates fall short of jobs available. Completions from 2013. Openings from 2015.

Program Completions Openings Business, Management, Marketing Health professions and related programs Personal and culinary services

meet its needs at all levels of the employment ladder.

Taking the long view Another area where the report indicated a possible gap was the broad “business, management, marketing & related support services” category, covering areas ranging from accounting to human resources to event management.

With such a large category, it’s difficult to determine exactly what’s driving the demand, though area

YS MIL M E S = H A P PY E

7,886

20,083

13,070

15,342

1,451

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schools had some ideas. Para Jones, president of Stark State College in North Canton, said accounting is one high-demand area, and there’s a need to replace retiring workers at the administrative level. Alan Miciak, dean of the Boler School of Business at John Carroll University in University Heights, said he has seen a lot of demand in the supply chain and logistics markets.

Some of the other categories that the report indicates have sizable gaps between supply and demand include

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family and consumer sciences, agriculture and construction trades.

But area colleges and universities don’t just want to train students for jobs with openings now — they’re interested in preparing students for fields that will be hiring in the future.

And one of those fields is health care.

While the NOCHE report indicated there was a small gap between completions and job openings, impending retirements and a changing health care landscape make that a big area of interest for local schools.

“Health care is the economic engine in Northeast Ohio,” said Joan Kavanagh, associate chief nursing officer for nursing education and professional development at the Cleveland Clinic.

There is a lot of demand for health care professionals in the region, Kavanagh said. The Cleveland Clinic alone hires more than 1,000 nurses each year, and the system is growing.

And overall, there’s an aging population who needs health care, she said.

And area schools are working to make sure they have the capacity to meet that demand.

For instance, Cleveland State University is working to expand its opportunities for clinical placement, as that’s the bottleneck keeping the school from admitting more students, said Jianping Zhu, the school’s provost and senior vice president for academic affairs.

Patricia Sharpnack, dean of Pepper Pike-based Ursuline College’s nursing school, said the nursing field in particular is seeing baby boomers age out of the workforce. The school has taken steps in recent years to address this, adding a three-year baccalaureate program in 2014 and a second-degree accelerated program in 2004 to get students in the workforce faster.

“We’re trying to meet the needs of the community at all levels,” Sharpnack said.

Pick your passion On the other end of the spectrum, colleges have to work with students in areas with less direct demand, like the often maligned liberal arts. The NOCHE report found that more than 3,000 degrees or credentials were granted in 2013 in that category. In 2015, there were only 580 job openings.

Instead of directing students away from fields they like, many local schools are showing students how the skills they learn in college apply to a variety of jobs.

The University of Akron uses OhioMeansJobs data to map in-demand jobs to its majors. For students whose passion lies in a field with less demand, the college tries to work with them to make sure they have marketable skills, said Laura Carey, director of career services. For example, an English major may be encouraged to get an internship doing technical writing or communications.

Other schools, like Cleveland State and Lake Erie College in Painesville, are also using internships in this way.

Baldwin Wallace University in Berea is taking a similar approach with its optional Humanities at Work program, which started last year.

The goal is to keep students in the programs they’re passionate about, but show them how those skills translate to other areas, said provost Stephen Stahl.

Ultimately, one of the challenges that tuition-driven institutions face in meeting industry demand is balancing it with student demand. Stahl said Baldwin Wallace looks at job forecasts, but those forecasts have to match what students want to pursue.

“Student interest is what trumps everything else,” he said.

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NFL

CONTINUED FROM PAGE 1 “It’s fraudulent. There’s no question about that,” Avenatti told Crain’s. “We know for a fact now that (Hall of Fame president) David Baker told the players and ESPN at least an hour and a half before 8 p.m. We know that. We also know that David Baker instructed the players not to say anything.”

Avenatti was referring to a podcast Colts punter Pat McAfee recorded the day after game — on which he said, “There was a big ‘no tweeting’ policy, like nobody’s allowed to say (expletive).”

The scoreboard at Tom Benson Hall of Fame Stadium, which just entered the second phase of an $80 million renovation, had a countdown to kickoff clock that continued to tick well after the announcement had been made on ESPN and social media.

“That’s a fraudulent representation and statement,” Avenatti said.

“And the Hall of Fame and the league have yet to answer the following basic question: Why did you not tell the fans at the same time that you told ESPN and the players?”

The league and the Hall of Fame have been mum on Avenatti’s lawsuit, which seeks more than $5 million, since it was originally filed. Hall of Fame vice president of communications Pete Fierle told Crain’s that the Canton nonprofit “does not have a comment at this time.”

‘Internal thorn’ The morning after the game was canceled, Avenatti said his office started to receive calls from unhappy fans. A simple Google search told them that the attorney represented seven fans whose Super Bowl XLV seats were displaced or had obstructed views.

The fans in that case were award-

Crews work on the field of Tom Benson Hall of Fame Stadium prior to the game being canceled due to poor field conditions caused by issues with the painted logos. (Joe Robbins, Getty Images) ed $76,000 in combined damages, but that award is being appealed and the case is dragging on — more than 5½ years after the Packers defeated the Steelers at Cowboys Stadium.

“He’s sort of an internal thorn in their side,” said Phillip A. Ciano, principal of the Ciano & Goldwasser law firm in Cleveland, of Avenatti and the NFL. The Hall of Fame initially said on its website that it “was not responsible for any tickets that were not purchased directly from the Hall of Fame.” That would have complicated the reimbursement efforts for those who bought seats on the secondary market — a group that represents a large share of the Hall of Fame Game’s crowd, since its enshrinement weekend draws fans from all over the country.

The market for the 2016 game between the Packers and Colts — following the Hall of Fame enshrinement of former Green Bay

quarterback Brett Favre — was the most active SeatGeek has seen for the annual preseason game, content analyst Chris Leyden said.

On Aug. 18, the Hall announced a “special reimbursement plan,” which included all ticket-holders, and offered to pay back parking and reservation fees, plus one night of hotel accommodations. The Hall of Fame is also going to throw in four admission tickets to its museum, a picture taken of its members on the front steps of the facility and a 201617 Hall of Fame Yearbook, plus a couple of other perks.

Not surprisingly, that wasn’t enough for Avenatti, who said some of his clients “spent thousands” to attend the game.

“I think the league and the Hall of Fame are being cheap with the fans,” the attorney said. “This is but a fraction of what fans are legally entitled to.”

One of Avenatti’s complaints is that fans would only be reimbursed for the

face value of the tickets, which the year before were priced at $59 to $79. The average secondary-market sale for the 2016 Hall of Fame Game was $106, according to SeatGeek.

But Leyden, SeatGeek’s content analyst, said customers who paid for a Hall of Fame Game ticket on the secondary-market site would be reimbursed by the seller, who can get the face value of the ticket back from the Hall of Fame.

Chris Matkovich of TicketIQ, which aggregates listings from several sites, said the New York-based company has a similar refund policy.

Different ‘set of rules’ The amended complaint Avenatti filed Aug. 23 in San Francisco said his clients suffered damages that included out-of-pocket costs, lodging and travel expenses, costs associated with items purchased on the day of the game, and “missed hours and days of employment” for fans who took vaca-

tion time to travel to Canton.

Ciano, the Cleveland attorney with a robust sports law practice, said the last three items in the damage complaint — the travel expenses, items purchased on game day and vacation time — are potential stumbling blocks.

“Some were already planning to travel to the Hall of Fame and have a hotel stay for the (enshrinement) ceremony that was independent of the game,” Ciano said. “How are you going to segregate that out from those who were going to the ceremony (on Saturday, Aug. 6) and those who were just going to the game?

That could be a hindrance to classaction certification.”

Wallach, a Florida gaming and sports law attorney, believes the case against the Hall of Fame and the NFL is “meritorious,” and that it was bolstered when NFL vice president Troy Vincent sent a memo to the league’s 32 teams saying that “ultimately I am accountable” for ensuring safe field conditions.

“The NFL is a piñata in the eyes of the national media,” Wallach said.

“There’s this undercurrent of pushback in the national media, maybe rightfully so, to take the NFL to task when they do wrong, which happens quite a lot. This is another vehicle to expose incompetence within the NFL’s offices.”

Ciano and Wallach believe any financial hit, aside from the millions the cancellation could cost the Hall of Fame in reimbursements, would be absorbed by the NFL, which is expected to top $13 billion in revenue in 2016.

Avenatti, now in his second highprofile case against the sports juggernaut, said he wants “justice” for the fans — which, of course, he is defining as a robust settlement.

“I want fans to be treated like customers, which they are,” he said.

“The league and its executives seem to think that they can play by a set of rules that no other organization in America gets to play by.”

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Opinion Web Talk Re: Outlook for the Browns The question “Could the Browns actually be worse on defense this season, or is replacing most of the 2015 unit with even mediocre talent going to result in an upgrade?” ignores a third possible outcome: The defense could be more-or-less as bad as last year. — TheMightyZeke Face it, Jimmy Haslam owns the team and he owns its record and its actions. If he was an actual employee, he’d have fired himself long ago. — Alan Glazen The Browns are best contemplated by simply ignoring them. What is it, 20 years now of mediocity? Wake me up when they get a new owner. — Bob Fritz

Re: FirstEnergy says HQ is worth $568M to Ohio Maybe they could sell off the naming rights to the stadium. After all, if they have that kind of money to spend on advertising (more like bragging rights) to a captive marketplace with very limited options, why the need for rate increases? — DW965

Re: Fed report on Cleveland economy

Editorial

Hometown fight With his national spotlight fading in the wake of the Donald Trump takeover of the Republican Party, Gov. John Kasich is back at it: picking fights with local governments. And this time, a simple request from Cleveland — one aimed at lifting urban residents out of poverty, something Kasich preached all too often during his presidential run — has fallen on deaf ears.

Kasich recently signed a law that prohibits state and local governments from requiring a contractor to employ a certain number or percentage of residents on a project funded with state dollars. Specifically, the new state law targets Cleveland’s Fannie Lewis Law, which requires that on the city’s construction contracts of $100,000 or more at least 20% of the labor be performed by Cleveland residents, a sliver of which should also be low-income.

The city of Cleveland recently challenged the new law — set to go into effect last week — with a lawsuit, and Cuyahoga County judge Michael Russo last week wisely issued a temporary restraining order preventing the law from taking effect. And because of the wrangling between the city and the state, Cleveland has stalled the transfer of cityowned land needed to complete the $331 million Opportunity Corridor project, as Crain’s Jay Miller reported late last month.

The legal issue at hand is the age-old debate concerning home rule. Cleveland and other Ohio urban strongholds have waged this nasty fight with state politicians concerning the scope of their own rights in regulating what goes on within their borders.

Even greater, though, is the moral issue, and Cleveland Mayor Frank Jackson is on the right side of the debate.

“We have facilitated billions of dollars of wealth and investment in (the last few years) and all we ask is a small portion of that come to the people we represent,” Jackson said during a recent press conference.

Over the last three years, the city said its residents have earned $34 million in income from construction projects in Cleveland because of the Fannie Lewis labor clause. In a city where too many families live paycheck to paycheck, every dollar counts. One day of work can dictate whether someone’s children go to bed hungry.

Also, it’s critical the city’s low-income residents are a part of — and take ownership of — our city’s rebirth.

Advocates for the new state law — primarily lawmakers from rural areas — argue that local hiring requirements prevent contractors from outside those urban centers from securing construction jobs in big cities.

However, Cleveland’s hiring requirements don’t completely negate their involvement with these projects given that they only require 20% of the contractors hail from within the city’s borders.

During his failed presidential run, Kasich spoke often about lifting people out of the shadows and giving them the tools to better their lives. Just last month, in a New York Times op-ed, the governor described the current welfare system as a “rigid and counterproductive system that treats an individual as a number, not as a person who is desperate to gain new skills and opportunities in life.”

But by signing this law, governor, you’ve become just another cog in that cycle of poverty you’ve pledged so hard to try to break.

PUBLISHER AND EDITOR: Elizabeth McIntyre (emcintyre@crain.com)

CLEVELAND BUSINESS

MANAGING EDITOR: Scott Suttell (ssuttell@crain.com) SECTIONS EDITOR: Timothy Magaw (tmagaw@crain.com)

The Cleveland metro area did not add, subtract, divide or multiply jobs. Businesses, nonprofits and governments added to or subtracted from our economy.

What the metro area might contribute, and what we should be measuring, is whether we have a FERTILE FIELD for economic growth. Aside from its fixed assets such as Lake Erie, an awesome work force, big-city infrastructure, etc., the biggest changeable factor is POLICY. We can be PRO-GROWTH, and if we’re not, we’re ANTI-GROWTH. Every policy is one or the other.

Businesses face a complex web of taxation, including the rare “local income tax,” which almost no states allow. We face regulations and bureaucracy at every turn. And we still have not cleaned up the corruption in government. This is like pouring weed killer instead of fertilizer on our economic “field.” We keep bemoaning the fact that Columbus, Cincinnati or Indianapolis have these fast-paced, high-growth economies ... but we’re still pouring on the weed killer. Cleveland is looking great, and many of us are starting to feel it. Let’s keep it up, get serious about being pro-business and prosper! — ClevelandBill

Re: Debut of ‘Cleveland Hustles’ I enjoyed the show, not only because of its mission to identify and promote small business in order to boost our neighborhoods, but because it showcased the good people we know live in our town. The people in CLE are the reason I moved here from the east 24 years ago. I’m very proud to consider myself a Clevelander! Lastly, thank you, LeBron, for throwing your resources towards this effort. I wish you and your TV team much success! — Christopher McGowan

Letter to the Editor It was always a pleasure when traveling from Cleveland to park in one of the shuttle garages on Snow Road and be taken directly to your gate.

Unfortunately, someone has made the decision that parking shuttle customers should now be dropped in the limo area and walk to the ticketing counters, which is a long haul: four bags, two elevators, 73 years old — you get the picture.

Why are those of us who patronize Hopkins made to feel like the “enemies” instead of good customers. This is an example of “common sense is not very common.”

Kirk Nevins Avon

WRITE US: Crain’s welcomes responses from readers. Letters should be as brief as possible and may be edited. Send letters to Crain’s Cleveland Business, 700 West St. Clair Ave., Suite 310, Cleveland, OH 44113, or by emailing letters@crain.com. Please include your complete name and city from which you are writing, and a telephone number for fact-checking purposes.

SOUND OFF: Send a Personal View for the opinion page to emcintyre@crain.com. Please include a telephone number for verification purposes.

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Personal View

Ohio must return to innovative roots to develop clean energy

By JOSH KNIGHTS There’s a global revolution underway in the world of energy generation and distribution. Change is happening at the speed of a wind turbine’s blade tip.

If America wants to keep up, we’re going to have to pick up the pace.

Here in Ohio we’ve spent the last two years running in place, with a freeze on policies that encourage more clean, renewable energy use. Other states have kept moving. Texas, for example, which is well known for its oil wells, is one of 12 states that generated 10% or more of its in-state electricity from wind in 2015.

Ohioans look back with pride at our history as inventors and innovators. We frequently remind people of the words of one of our most famous favorite sons: “If I were giving a young man advice as to how he might succeed in life,” Wilbur Wright is said to have written, “I would say to him, pick out a good father and mother, and begin life in Ohio.”

American schoolchildren in all 50 states learn of Wilbur, his younger brother, Orville, and the first airplane flight, but do they know Charles Kettering? His invention of the first automobile self-starter freed us from the back-breaking toil of cranking engines by hand. His company, the Dayton Electric Laboratory Co. (Delco), was an innovation leader for decades.

Energy innovation in particular is a special part of Ohio’s heritage of invention.

The “Delco Light” power plant, another Kettering invention, brought electricity to rural homes not on the grid in the early part of the 20th century. A few decades earlier, Cleveland engineer Charles F. Brush built what is today believed to be the first automatically operating wind turbine for making electricity. The first modern alkaline battery was patented by Union Carbine in Cleveland, by researchers who were building on the work by another inventor, Thomas Edison (who was, by the way, born in Ohio).

You get the idea.

Each of Ohio’s innovations made our lives better, created jobs, and strengthened our economy. Today, technological innovations are rapidly transforming

the energy economy by making wind, solar and other renewable energy sources more efficient and less expensive.

And without a particularly strong or coherent renewable energy policy on the federal level, state policies are driving advances. Some U.S. states — including Iowa, the Dakotas and Kansas — produce a greater percentage of their electricity by wind than some European nations like Spain and Ireland.

Always on the lookout for opportunities to prosper from change, Ohio readied itself to reap the benefits of this changing economy. In 2008, our state Legislature passed a law that required utility companies to invest in the future by sourcing a greater share of their power from clean energy. Investments in renewables quickly ramped up, with $750 million invested in new solar and wind projects over the next few years. According to research by Ohio State University, Ohio’s renewable energy standards stimulated GDP by $160 million in 2012 and created more than 3,200 Ohio jobs over four years.

But then Ohio marked a “first” for which we should not be proud. In 2014, we became the first state to reverse energy efficiency rules and renewable energy requirements, putting the brakes on renewable investment at the cost of 1,400 Ohio jobs.

Companies and researchers are reinventing the ways we generate, transport and use electric power in the 21st century, and in a global economy, the next big idea can come from anywhere. Ohio can lead, or we can watch as others harvest the fruits of energy innovation.

We know these standards attract investment and create jobs. It’s time to lift the freeze and restore the incentives for clean energy innovation, not just in Ohio, but throughout America. We find ourselves at a critical juncture on the road to clean and secure energy. We must choose the path that provides our children and grandchildren the brightest future.

Josh Knights is the executive director of The Nature Conservancy in Ohio.

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FirstEnergy puts steep price on its impact BLOOMBERG FirstEnergy Corp., Ohio’s homegrown utility with roots in the state that date to 1930, wants its customers to pay to ensure it stays there.

In the latest twist in a two-year battle for aid, the company has asked regulators to approve as much as $568 million a year for eight years in customer surcharges to compensate for the economic impact of having its headquarters in Akron.

FirstEnergy is among utilities across the U.S. struggling amid flat demand and low power prices bought on by cheap natural gas, and growing supplies of solar and wind energy. That hasn’t swayed manufacturers, consumer advocates and environmental groups who said they were left flabbergasted by the proposed hike.

“When they first told me that was in there, I thought it was a joke,” said Eric Burkland, the president of the Ohio Manufacturers’ Association, which opposes the fee increase.

“From a manufacturing ratepayer’s perspective, it’s just bizarre.”

While governments often offer tax breaks to lure businesses, Burkland said he was unaware of another util-

ity asking ratepayers for payments tied to the company’s headquarters.

The company had initially asked the commission to approve a powerpurchase agreement for its Sammis coal plant and Davis-Besse nuclear plant, which were struggling in the competitive regional power market.

In March of this year, the Public Utilities Commission of Ohio approved a settlement with FirstEnergy and American Electric Power Co., allowing them to pay above market rates for electricity from certain plants. The companies argued that allowing them to raise customer bills to keep coal and nuclear plants in operation would act as a hedge, and payoff for customers in the future once natural gas prices rebounded.

But a month later the Federal Energy Regulatory Commission announced a review of the contracts, saying it “has an independent role to ensure that wholesale sales of electric energy and capacity are just and reasonable.”

After that decision, AEP announced it was dropping its bid for state aid, but FirstEnergy came back with a modified plan it said wouldn’t require federal approval because it wasn’t tied to purchases from specific power plants. Staff at the utilities

commission counter-offered with something completely different: surcharges totaling $131 million a year for three years to support the company’s credit rating and boost grid modernization.

FirstEnergy says it still prefers its plan but can live with the structure of the staff’s plan if the amounts pledged to the company are increased. Instead of a total of $393 million in aid, it should get $558 million a year for nearly eight years, or $4.5 billion. And on top of that, it wants compensation of as much as $568 million for the added impact of salaries, vendor purchases and local employee spending in Akron.

“They should weigh the value of keeping our nexus of operations” in Akron, said Eileen Mikkelsen, vice president for rates and regulatory affairs at FirstEnergy, in an interview.

“If the commission thinks that is important to the state, they should recognize that in their order.”

A requirement of the staff’s proposal is that FirstEnergy remain headquartered in the state, and the company would have to forfeit the benefits of the deal if it announces it’s leaving, she said.

FirstEnergy’s 1,360 employees and $245 million annual payroll provide

We mourn the passing of our partner

direct benefits to Akron and the state, according to Sarah Murley, an analyst with Applied Economics LLP hired by the utility. Indirectly, the company supports 2,047 jobs, and it injects $110 million a year in vendor purchases and $162 million from employee spending into the local economy.

“When all is said and done, consumers could be charged up to nearly $8.9 billion to support the financial integrity of FirstEnergy. The record reflects no evidence that FirstEnergy plans to relocate its headquarters away from Akron.”

— Office of the Ohio Consumers’ Counsel

“When all is said and done, consumers could be charged up to nearly $8.9 billion to support the financial integrity of FirstEnergy,” the Office of the Ohio Consumers’ Counsel said in a brief. “The record reflects no evidence that FirstEnergy plans to relocate its headquarters away from Akron.”

The company announced last year that it signed a lease extension for its 19-story headquarters building, and “will remain in this downtown Akron location through June of 2025.”

Opponents including rival power producers such as Dynegy Inc., have also questioned the rationale for the aid. When it first went to regulators, FirstEnergy said it was trying to help ensure a diversity of power sources, limit transmission costs, save coalplant jobs and provide a rate hedge for customers.

“All of these benefits would be eliminated under modified (plan), to the great detriment of ratepayers and the public interest,” the Environmental Defense Fund said in its brief to the state commission. “The goals of these alternatives, simply put, are to put money in the hands of the shareholders and to make up for years of bad financial bets on fossil fuels and against clean and efficient energy.”

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Crain’s Health Care Directory Addiction Services Glenbeigh and Glenbeigh Outpatient Centers 2863 state Route 45 Rock Creek 44084 (800) 234-1001 www.glenbeigh.com Top Executive: Pat Weston-Hall Hitchcock Center for Women 1227 Ansel Road Cleveland 44108 (216) 421-0662 www.hcfw.org Top Executive: Mary I. Bazie New Destiny Treatment Center 6694 Taylor Road Clinton 44216 (330) 825-5202 www.newdestinytc.org Top Executive: Dr. Robert W. Bolois New Directions Inc. 30800 Chagrin Boulevard Cleveland 44124 (216) 591-0324 www.newdirect.org Top Executive: Mike Matoney; Kristine Frankenberry

(800) 791-6225 www.chministries.org Top Executive: Rev. Howard S. Russell

(440) 717-1891 www.gcds.org Top Executive: Faisal Quereshy

Fibromuscular Dysplasia Society of America 20325 Center Ridge Road, Suite 360 Rocky River 44116 (216) 834-2410 www.fmdsa.org Top Executive: Pamela Mace

Jennifer G. Robb, D.M.D. 1612 Cooper Foster Park Road Lorain 44053 (440) 960-1940 www.drjrobb.com Top Executive: Dr. Jennifer G. Robb

Health Action Council 6133 Rockside Road, Suite 210 Independence 44131 (216) 328-2200 www.healthactioncouncil.org Top Executive: Patty Starr HIMSS 1 Saint Clair Ave., NE Cleveland 44114 (216) 416-6228 www.himssinnovationcenter.org Top Executive: John Paganini I. Language Bank Box 145 Cleveland 44030 (440) 599-9999 www.internationallanguagebank.com

Northern Ohio Recovery Association 3746 Prospect Ave. Cleveland 44115 (216) 400-1132 www.norainc.org Top Executive: Anita Bradley

The North American Menopause Society 30100 Chagrin Blvd., Suite 210 Pepper Pike 44124 (440) 442-7550 www.menopause.org Top Executive: Carolyn Develen

Oakview Behavioral Health Services 18697 Bagley Road Middleburg Heights 44130 (440) 816-8200 www.swgeneral.com Top Executive: William A. Young Jr.

North East Ohio Health Underwriters Association 28022 Osborn Road Bay Village 44140 (440) 899-8089 www.neohua.com Top Executive: Joanie Keehn

Recovery Resources 4269 Pearl Road Cleveland 44109 (216) 431-4131 www.recres.org Top Executive: Pamela Gill The LCADA Way 2115 W. Park Drive Lorain 44053 (440) 989-4900 www.thelcadaway.org Top Executive: Thomas D. Stuber Women’s Recovery Center 6209 Storer Ave. Cleveland 44102 (216) 651-1450 www.womensrecoveryctr.org Top Executive: Mary Jane Chichester

Associations & Professional Groups

Ohio League for Nursing 20545 Center Ridge Road, Suite 205 Rocky River 44116 (440) 331-2721 www.ohioleaguefornursing.org Top Executive: Jane F. Mahowald

Bioscience Austen BioInnovation Institute in Akron 47 N. Main St. Akron 44308 (330) 572-7544 www.abiakron.org Top Executive: Joseph Randazzo Cleveland Cord Blood Center 25001 Emery Road, Suite 150 Cleveland 44128 (866) 922-3668 www.clevelandcordblood.org Top Executive: Marcie Finney

Academy of Medicine of Cleveland & Northern Ohio 6100 Oak Tree Blvd., Suite 440 Cleveland 44131 (216) 520-1000 www.amcno.org Top Executive: Elayne R. Biddlestone

Copernicus Therapeutics Inc. 11000 Cedar Ave., Suite 145 Cleveland 44106-3052 (216) 534-6164 Top Executive: Dr. Robert C. Moen

Alzheimer’s Association Cleveland Area Chapter 23215 Commerce Park Drive, Suite 300 Beachwood 44122 (216) 342-5556 www.alz.org/cleveland Top Executive: Nancy B. Udelson

Akron Family Dental 1575 Vernon Odom Boulevard Akron 44241 (330) 753-7734 www.akronfamilydental.com Top Executive: Dr. Jeff Rosenthal

American Diabetes Association 4500 Rockside Road, Suite 380 Independence 44131 (216) 328-9989 www.diabetes.org Top Executive: Jill Pupa; Lori Butterfield Center for Health Affairs 1226 Huron Road East Cleveland 44115 (216) 696-6900 www.chanet.org Top Executive: Bill Ryan CHAP - Cuyahoga Health Access Partnership 75 Erieview Plaza, 3rd floor Cleveland 44114 (888) 929-2427 www.cuyahogahealthaccess.org Top Executive: Mary Gladys Christian Healthcare Ministries Inc. 127 Hazelwood Ave. Barberton 44203

Dentists - Dental Groups

Clear Choice Dental Implant Center 31099 Chagrin Blvd., Suite 100 Pepper Pike 44124 (216) 450-5888 www.clearchoice.com Top Executive: Dr. Ali Kanawati; Dr. Andrew Afshar Dr. Wendy A. Synenberg & the Award Winning Smile Squad 8224 Mentor Ave., Suite 142 Mentor 44060 (440) 974-4449 www.drwendy.com Top Executive: Dr. Wendy Synenberg Elite Dentistry Center Bogdan Butriy D.D.S. 24300 Chagrin Blvd., Suite 304 Beachwood 44122 (216) 464-3200 www.elitedentistrycenter.com Greater Cleveland Dental Society 200 Treeworth Blvd.

Cleveland 44147

Cleveland Chiropractic and Integrative Health Center 7111 Brecksville Road, Suite 3 Independence 44131 (216) 952-3830 http://clechiropractic.com Top Executive: Dr. Candace R. Gesicki

Joel M. Salon, D.D.S., M.D. Inc. 34501 Aurora Road, Suite 301 Solon 44139 (440) 248-9097 Top Executive: Dr. Joel M. Salon

Cleveland Clinic Akron General Health & Wellness Centers 4125 Medina Road Akron 44333 (330) 665-8005 www.akrongeneral.org Top Executive: Doug Ribley

Periodontal Associates Inc. 29001 Cedar Road, Suite 450 Lyndhurst 44124 (440) 461-3400 www.clevelandperio.com Top Executive: Dr. Roger Hess

Conquest 3601 Green Road, Suite 210 Beachwood 44122 (216) 371-9301 www.donnanowak.com Top Executive: Donna R. Nowak

Streetsboro Dental 1727 Streetsboro Plaza Streetsboro 44241 (330) 626-3814 www.streetsborodental.com Top Executive: Dr. Jeff Rosenthal

Correct Breathing Concepts LLC 7097 Brightwood Drive Concord 44077 (440) 357-5834 www.correctbreathing.com Top Executive: Carol Baglia

Strongsville Center for Cosmetic and Implant Dentistry 11925 Pearl Road, Suite 206 Strongsville 44136 (440) 238-1555 www.drweiser.com Top Executive: Dr Richard S. Weiser

Crooked River T’ai Chi and Massage Therapy Center 5921 Broadview Road Parma 44134 (216) 410-7645 www.crookedrivertaichi.com Top Executive: Janet L. Venditti; Jim M. Holz

Education Education Alternatives 7777 Exchange St., Suite 4 Valley View 44125 (440) 332-9360 www.easchools.org/central-office-staff Top Executive: Gerald Swartz The Center for Health Industry Solutions Cuyahoga Community College – UTC 204 2415 Woodland Ave. Cleveland 44115 (216) 987-2925 www.tri-c.edu/workforce/ health-care-training Top Executive: Hollis Miker

Fitness & Wellness Barre Cleveland Inc. 3737 Park East Drive, Suite 209 Beachwood 44122 (216) 342-4229 www.barrecleveland.com Top Executive: Yanna Salwan Be Well Solutions 30625 Solon Road, Suite C Solon 44139 (216) 378-0888 www.bewellsolutions.com Top Executive: Egon Singerman; Bill Frankel; Dr. Michael Schechter; Dr. Ron Golovan Body Sculpting by Exterior Designs Inc. P.O. Box 267 Chagrin Falls 44022 (440) 729-3463 www.flexcity.com Top Executive: Deborah Montesanto Body Technic Systems Inc. 33790 Bainbridge Road, Suite 205 Solon 44139 (440) 248-9255 www.bodytechnic.com Top Executive: Sunday Homitz Bravo 20445 Emerald Parkway Drive SW, Suite 400 Cleveland 44135 (877) 662-7286 www.bravowell.com Top Executive: Jim Pshock Central Wellness 5133 Darrow Road Hudson 44236 (330) 655-2377 x 137 www.centralwellnessohio.com Top Executive: Jerry Lynch Chagrin Fitness 27629 Chagrin Blvd., Suites 108/109 Woodmere 44122 (216) 464-2350 www.chagrinfit.com Top Executive: John Palsa; Jeff Palsa

Ergonomically Correct LLC P.O. Box 30089 Cleveland 44130 (216) 676-6884 www.ergocorrect.com Top Executive: David C. Pfeil Essential Elements, A Therapeutic Massage Studio 7055 Engle Road, Suite 401 Middleburg Heights 44130 (440) 826-1100 www.essentialelementsmassage.com Top Executive: Natalie Rumbaugh Fairview Hospital Wellness Center 3035 Wooster Road Rocky River 44116 (440) 356-0670 www.fairviewhospital.org/wellnesscenter Top Executive: Anne Kuenzel FitWorks Fitness Centers 849 Brainard Road Highland Heights 44143 (216) 289-3100 www.fitworks.com Top Executive: Patrick D. Petrecca Ganeden 5800 Landerbrook Drive, Suite 300 Mayfield Heights 44124 (440) 229-5200 www.ganedenprobiotics.com Top Executive: Andrew Lefkowitz; Mike Bush Gertrud Hensse, RN 7003 Pearl Road, Suite 102 Middleburg Heights 44130 (216) 509-5375 Gilroy Therapy & Movement Studio 27300 Cedar Road Beachwood 44122 (216) 595-7345 www.lewisaquaticcenter.org Top Executive: Steven Raichilson Green Tara Yoga & Healing Arts 2450 Fairmount Blvd.

Cleveland Heights 44106 (216) 382-0592 www.greentarayoga.com Top Executive: Karen Allgire HealthStyles LLC 9002 Fairmount Road Novelty 44072 (440) 338-1538 www.yourhealthstyles.com Top Executive: Dr. Rebecca Bode Hudson Center for Healing Touch 118 Clairhaven Drive Hudson 44236 (330) 554-2466 www.healingtouchhudson.com Top Executive: Nancy A. Strick Inner Harmony Wellness Center 22726 Creek Bend Court Strongsville 44149 (440) 572-5672 www.innerharmony.info

Jane Pernotto Ehrman, M.Ed., CHES 24551 Detroit Road, Suite 5 Westlake 44145 (440) 213-1872 www.imagesofwellness.com Top Executive: Jane Pernotto Ehrman LifeWorks of Southwest General 7390 Old Oak Blvd.

Middleburg Heights 44130 (440) 816-4210 www.lifeworksfitness.net Top Executive: Karen Raisch-Siegel Mandel Jewish Community Center of Cleveland 26001 S. Woodland Road Beachwood 44122 (216) 831-0700 www.mandeljcc.org Top Executive: Michael G. Hyman MeyerDC 6333 Hudson Crossing Pkwy.

Hudson 44236 (800) 472-4221 www.meyerdc.com Top Executive: Ron M. Harrington No Diet Weight Solution LLC 7 Saratoga Court Beachwood 44122 (216) 464-8778 www.nodietweightsolution.com Top Executive: Dee Wolk; Diane Davie Pathways To Clarity LLC 320 Kenmore Drive Bay Village 44140 (440) 292-7658 www.pathwaystoclarity.com Top Executive: Susan Barack Specialty Fitness Equipment 5188 Richmond Road Cleveland 44146 (216) 282-5880 www.specialtyfitnessequipment.com Top Executive: Chuck Herman SpiritHeal Institute for Intuition and Healing 9953 Woodruff Lane Newbury 44065 (440) 564-1190 www.spirithealonline.com Top Executive: Sarah Weiss Tai Chi Institute USA 8584 E. Washington St., Suite 443 Chagrin Falls 44023 (330) 564-7558 www.taichicleveland.com Top Executive: Sifu Edward Niam The Center for Health & Fitness at University Hospital Avon Health Center 1997 Healthway Drive Avon 44011 (440) 988-6801 www.emhfitness.org Top Executive: Brad Calabrese Time for Change-Hypnosis 4168 Rocky River Drive Cleveland 44111 (216) 210-5504 Top Executive: Jerome E. Masek Train 2U LLC 2711 Hampton Road Rocky River 44116 (440) 552-0338 www.train2u.com Top Executive: Keith Zimcosky Vision Yoga & Wellness 1861 W. 25th St. Cleveland 44113 (216) 348-1111 www.visionyoga.net Top Executive: Theresa Gorski Wellness Council of Northeast Ohio 433 S. State St. Painesville 44077 (440) 354-8057 www.wellnesscouncilohio.org Top Executive: Stephen A. Musgrave Wellness Evolution 22450 Canterbury Lane Shaker Heights 44122 (440) 995-0303 www.wellnessevolution.com Top Executive: Gloria B. Treister Wellness IQ 4700 Rockside Road, Summit One, Suite 530 Independence 44131 (216) 264-2727 www.wellnessiq.net Top Executive: David Drap

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z SEPTEMBER 5 - 11, 2016 z CRAIN’S CLEVELAND BUSINESS

Home Health Care ABC/Always Best Care of Greater Cleveland Inc. 951 Main St. Grafton 44044 (440) 791-7177 www.alwaysbestcaregreatercleveland.com Top Executive: Jim Bechtold Benjamin Rose Home Care 11890 Fairhill Road Cleveland 44120 (216) 791-8000 www.benrose.org Top Executive: Richard Browdie Charak Home Health Care 12395 McCracken Road Garfield Heights 44125 (216) 587-6727 www.chatrakhhc.com Top Executive: Dr. Rakesh Ranjan Cleveland Clinic Akron General Visiting Nurse Service 1 Home Care Place Akron 44320 (800) 362-0031 www.vnsa.com Top Executive: Karen L. Mullen ComForCare Home Care 978 East Aurora Road Macedonia 44056 (440) 914-0334 www.neohio.comforcare.com Top Executive: Maria Dubnicka Comfort Keepers 3681 S. Green Road, Suite 210 Beachwood 44122 (216) 595-3681 beachwood-257.comfortkeepers.com Top Executive: Paul Burke Discount Drug Mart Inc. 211 Commerce Drive Medina 44256 (330) 725-2340 www.discount-drugmart.com Top Executive: Don Boodjeh Great Lakes Caring 5930 Heisley Road Mentor 44060 (440) 358-9200 www.greatlakescaring.com Top Executive: Charlotte Kister Griswold Home Care 26260 Center Ridge Road, Suite B Westlake 44145 (440) 835-7900 www.griswoldhomecare.com Top Executive: Scott Kaase

Hanson Services In-Home Assisted Living Providers 17017 Madison Ave. Lakewood 44107 (216) 226-5425 www.hansonservices.com Top Executive: Mary Ann Hanson Heartland Home Health Care 4807 Rockside Road Independence 44131 (216) 901-1464 www.heartlandhomehealth.com; heartland hospice.com Top Executive: Sue Piazza Holy Family Home Health Care & Hospice 6707 State Road Parma 44134 (216) 939-7628 www.staugministries.org Top Executive: Kristin Graham Home Health Services of Southwest General 17951 Jefferson Park Road Middleburg Heights 44130 (440) 816-6850 www.swgeneral.com Top Executive: William A. Young Jr. Home Instead Senior Care 12000 Snow Road, Suite 7 Parma 44130 (440) 734-7441 homeinstead.com/306 Top Executive: Geoffrey Moore Home Instead Senior Care 26777 Lorain Road, Suite 406 North Olmsted 44070 (440) 734-7441 www.homeinstead.com/257 Top Executive: Geoffrey Moore Home Instead Senior Care 7650 First Place, Suite H, Building B Oakwood Village 44146 (440) 914-1400 www.homeinstead.com Top Executive: Scott D. Radcliff; Jeannie Radcliff JFSA Care at Home 3659 S. Green Road, Suite 316 Beachwood 44122 (216) 378-8660 www.jfsacareathome.org Top Executive: Lisa Goodlow Judson Home Care 2181 Ambleside Drive Cleveland 44106 (216) 791-7057 www.judsonsmartliving.org Top Executive: Cynthia H. Dunn

Kindred at Home 5386 Majestic Parkway, Suite 1 Bedford Heights 44146 440.232.1800 www.kindredathome.com Top Executive: Anita Barnoski

Omni Park Home Care 27801 Euclid Ave., Suite 600 Euclid 44132 (216) 289-8963 www.omniparkhealthcare.com Top Executive: Terry L. Maynard

Kindred at Home-Cleveland 5386 Majestic Parkway Bedford Heights 44146 (440) 232-1800 www.kindredathome.com

Personal Touch Home Care of Ohio Inc. 4500 Rockside Road, Suite 460 Independence 44131 (216) 986-0885 www.pthomecare.com Top Executive: Charlene L. Szunyog

Kindred at Home-Mentor 8224 Mentor Ave. Mentor 44060 (440) 974-2985 www.kindredathome.com Lake Health Home Care Services 7590 Auburn Road Concord 44077 (440) 639-0900 www.lakehealth.org Top Executive: Cindyleigh Mocilnikar Menorah Park Home Health Services 27100 Cedar Road Beachwood 44122 (216) 595-7333 www.menorahpark.org Top Executive: Steven Raichilson Mercy Home Health Care 3700 Kolbe Road Lorain 44053 (440) 960-4000 www.mercyonline.org Top Executive: Edwin M. Oley Mobile Meals 1063 S. Broadway St. Akron 44311 (800) 852-6325 www.mobilemealsinc.org Top Executive: Blake Babcock Montefiore Homecare One David Myers Parkway Beachwood 44122 (216) 910-2471 www.montefiorecare.org Top Executive: Seth Vilensky

Platinum Home Health Services 5813 Mayfield Road, Suite 201 Mayfield Heights 44124 (440) 995-0202 www.homehealthohio.org Top Executive: Marc A. Vasil Seasons of Care 16500 Sprague Road, Suite C Middleburg Heights 44130 (440) 274-4000 www.seasonsofcare.com Top Executive: Tricia Schaum Senior Helpers of Northeast Ohio 4807 Rockside Road, Suite 230 Independence 44131 (216) 378-0022 www.seniorhelpersneo.com Top Executive: Larry Mason University Hospital Elyria Medical Center Home Care 90 E. Broad St. Elyria 44035 (440) 329-7519 www.uhelyria.org Top Executive: Charlotte Wray University Hospitals Home Care Services 4510 Richmond Road Warrensville Heights 44128 (216) 844-4663 www.uhhomecare.com Top Executive: Keith Maitland

North Coast Accessible Homes 14221 Broadway Ave. Cleveland 44125 (216) 365-2614 http://northcoastaccess.org Top Executive: Mike Stafford

Visiting Angels Senior Homecare 12200 Fairhill Road, 2nd floor, B-wing Cleveland 44120 (216) 231-6400 www.visitingangels.com/cleveland Top Executive: Constance Hill-Johnson; Kevin Johnson

North Coast Community Homes 14221 Broadway Ave. Cleveland 44125-1953 (216) 662-1880 www.ncch.org Top Executive: Suzanne Seifert

Visiting Nurse Association of Ohio 2500 E. 22nd St. Cleveland 44115 (877) 698-6264 www.vnaohio.org Top Executive: Emily Smayda Kelly

Hospice Cleveland Clinic Akron General Visiting Nurse Service 3358 Ridgewood Road Akron 44333 (800) 335-1455 www.vnsa.com Top Executive: Karen L. Mullen Heartland Hospice 4807 Rockside Road Independence 44131 (216) 901-1464 www.heartlandhospice.com Top Executive: Sue Piazza Holy Family Home Health Care & Hospice 6707 State Road Parma 44134 (440) 888-7722 www.holyfamilyhome.com Top Executive: Kristin Graham Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland 44110 (800) 707-8922 www.hospicewr.org Top Executive: William E. Finn Hospice Services of Southwest General 18659 Drake Road Strongsville 44136 (440) 816-5040 www.swgeneral.com Top Executive: William A. Young Jr. Kindred Hospice 33610 Solon Road, Suite 3 Solon 44139 (440) 914-0103 www.kindredhospice.com Top Executive: Shannon Blomgren Mercy New Life Hospice 3500 Kolbe Road Lorain 44053 (440) 934-1458 www.mercyonline.org Top Executive: Edwin M. Oley Vinney Hospice and Palliative Care of Montefiore One David Myers Parkway Beachwood 44122 (216) 910-2650 www.montefiorecare.org Top Executive: Seth Vilensky

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Hospitals & Health Systems Akron Children’s Hospital One Perkins Square Akron 44308 (330) 543-1000 www.akronchildrens.org Top Executive: William H. Considine American Red Cross Northern Ohio Blood Services Region 3747 Euclid Ave. Cleveland 44115 (216) 431-3010 www.redcross.org/neo Top Executive: Mike Parks Ashtabula County Medical Center 2420 Lake Ave. Ashtabula 44004 (440) 997-2262 www.acmchealth.org Top Executive: Michael J. Habowski Cleveland Clinic 9500 Euclid Ave. Cleveland 44195 (216) 444-2200 www.clevelandclinic.org Top Executive: Dr. Toby Cosgrove Cleveland Clinic Akron General One Akron General Ave. Akron 44307 (330) 344-6000 www.akrongeneral.org Top Executive: Janice G. Murphy Cleveland Clinic Akron General Edwin Shaw Rehabilitation Hospital 330 Broadway St. East Cuyahoga Falls 44221 (330) 436-0910 www.edwinshaw.org Cleveland Clinic Akron General Lodi Hospital 225 Elyria St. Lodi 44254 (330) 948-1222 www.lodihospital.org Top Executive: Dana Kocsis Cleveland Clinic Children’s 9500 Euclid Ave. Cleveland 44195 (216) 444-5437 clevelandclinicchildrens.org Top Executive: Dr. Giovanni Piedimonte Cleveland Clinic Children’s Hospital for Rehabilitation, Shaker Campus 2801 Martin Luther King Jr. Drive Cleveland 44104 (216) 636-5437 clevelandclinicchildrens.org/rehabhospital Top Executive: Dr. Michael J. McHugh Cleveland Clinic Regional Hospitals 25875 Science Park Drive Beachwood 44122 (216) 445-2740 www.clevelandclinic.org Top Executive: J. Stephen Jones Euclid Hospital 18901 Lake Shore Blvd.

Euclid 44119 (216) 531-9000 www.euclidhospital.org Top Executive: Dr. Daniel Napierkowski Fairview Hospital 18101 Lorain Ave. Cleveland 44111 (216) 476-7000 www.fairviewhospital.org Top Executive: Dr. Neil P. Smith

CRAIN’S CLEVELAND BUSINESS z SEPTEMBER 5 - 11, 2016 z PAGE 15 Marymount Hospital 12300 McCracken Road Garfield Heights 44125 (216) 581-0500 www.marymount.org Top Executive: Dr. Richard D. Parker Medina Hospital 1000 E. Washington St. Medina 44256 (330) 725-1000 www.medinahospital.org Top Executive: Dr. Thomas Tulisiak Mercy 3700 Kolbe Road Lorain 44053 (440) 960-4000 www.mercyonline.org Top Executive: Edwin M. Oley Mercy Allen Hospital 200 W. Lorain St. Oberlin 44074 (440) 775-1211 www.mercyonline.org Top Executive: Joe Sober Mercy Health - St. Elizabeth Youngstown Hospital 1044 Belmont Ave. Youngstown 44501-1790 (330) 746-7211 www.mercy.com/youngstown Top Executive: Donald Koenig Mercy Health - St. Elizabeth Boardman Hospital 8401 Market St. Boardman 44512 (330) 729-2929 www.mercy.com/youngstown Top Executive: Eugenia Aubel Mercy Health - St. Joseph Warren Hospital 667 Eastland Ave. Warren 44484 (330) 841-4000 www.mercy.com/youngstown Top Executive: Kathy Cook Mercy Medical Center 1320 Mercy Drive N.W. Canton 44708 (330) 489-1000 www.cantonmercy.org Top Executive: Thomas E. Cecconi The MetroHealth System 2500 MetroHealth Drive Cleveland 44109 (216) 778-7800 www.metrohealth.org Top Executive: Dr. Akram Boutros Northeast Ohio VA Healthcare System 10701 East Blvd.

Cleveland 44106 (216) 791-3800 www.cleveland.va.gov Top Executive: Susan M. Fuehrer Sisters of Charity Health System 2475 E. 22nd St. Cleveland 44115 (216) 696-5560 www.sistersofcharityhealth.org Top Executive: Terrence P. Kessler South Pointe Hospital 20000 Harvard Road Warrensville Heights 44122 (216) 491-6000 www.southpointehospital.org Top Executive: Dr. Robert Juhasz

University Hospitals Rainbow Babies & Children’s Hospital 11100 Euclid Ave. Cleveland 44106 (866) 844-2273 www.rainbowbabies.org Top Executive: Patricia DePompei University Hospitals St. John Medical Center 29000 Center Ridge Road Westlake 44143 (440) 835-8000 stjohnmedicalcenter.net Top Executive: Robert David

Celebrating Over 25 Years of Excellence

University Hospitals 11100 Euclid Ave. Cleveland 44106 (866) 844-2273 www.uhhospitals.org Top Executive: Thomas F. Zenty III University Hospitals Ahuja Medical Center 3999 Richmond Road Beachwood 44122 (216) 844-2273 www.uhhospitals.org/ahuja Top Executive: Susan Juris

Our CPAs and Advisors understand that conversations change everything. See where one discussion with our professionals can take you. Start the conversation today!

University Hospitals Bedford Medical Center 44 Blaine Ave. Bedford 44146 (440) 735-3900 www.uhbedford.org Top Executive: Brian Monter

877.FOR.HWCO

www.hwco.com

University Hospitals Case Medical Center 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org Top Executive: Dr. Daniel I. Simon

Join the Voices for Recovery

University Hospitals Conneaut Medical Center 158 W. Main Road Conneaut 44030 (440) 593-1131 www.uhconneaut.org Top Executive: M. Steven Jones

Visible: 17.9 million people in the U.S. have oblems.

Vocal: Don’t ignore the problem. Talk to

University Hospitals Elyria Medical Center 630 E. River St. Elyria 44035 (440) 329-7500 uhhospitals.org/elyria Top Executive: Charlotte Wray

someone. Help is available!

Valuable: Recovery is possible with the right resources.

University Hospitals Geauga Medical Center 13207 Ravenna Road Chardon 44024 (440) 285-6000 www.uhgeauga.org Top Executive: M. Steven Jones University Hospitals Geneva Medical Center 870 W. Main St. Geneva 44041 (440) 466-1141 www.uhgeneva.org Top Executive: M. Steven Jones

www.recres.org

Midtown | Old Brooklyn | Lakewood

University Hospitals Parma Medical Center 7007 Powers Blvd.

Parma 44129 (440) 743-3000 uhhospitals.org/parma Top Executive: Nancy Tinsley

ENHANCING SENIOR

independence

University Hospitals Portage Medical Center 6847 N. Chestnut St. Ravenna 44266 (330) 297-0811 www.uhportage.org Top Executive: M. Steven Jones

Firelands Regional Medical Center 1111 Hayes Ave. Sandusky 44870 (419) 557-7400 www.firelands.com Top Executive: Martin E. Tursky

Southwest General 18697 Bagley Road Middleburg Heights 44130 (440) 816-8000 www.swgeneral.com Top Executive: William A. Young Jr.

Hillcrest Hospital 6780 Mayfield Road Mayfield Heights 44124 (440) 312-4500 www.hillcresthospital.org Top Executive: Dr. Brian Harte

St. Vincent Charity Medical Center 2351 E. 22nd St. Cleveland 44115 (216) 861-6200 www.stvincentcharity.com Top Executive: Dr. David F. Perse

University Hospitals Richmond Medical Center 27100 Chardon Road Richmond Heights 44143 (440) 585-6500 www.uhrichmond.org Top Executive: Brian S. Monter

Lake Health 7590 Auburn Road Concord Township 44077 (440) 375-8100 www.lakehealth.org Top Executive: Cynthia Moore-Hardy

Summa Health 1077 Gorge Blvd.

Akron 44310 (330) 375-3000 www.summahealth.org Top Executive: Dr. Thomas Malone

West Medical Center 36000 Euclid Ave. Willoughby 44094 (440) 953-9600 www.lakehealth.org Top Executive: Cynthia Moore-Hardy

Lutheran Hospital 1730 W. 25th St. Cleveland 44113 (216) 696-4300 www.lutheranhospital.org Top Executive: Dr. Donald Malone

TriPoint Medical Center 7590 Auburn Road Concord Township 44077 (440) 375-8100 www.lakehealth.org Top Executive: Cynthia Moore-Hardy

Western Reserve Hospital 1900 23rd St. Cuyahoga Falls 44223 (330) 971-7000 www.westernreservehospital.org Top Executive: Dr Robert Kent

216-431-4131

I N T HE

COMMUNITY

SERVING OLDER ADULTS AND THEIR CAREGIVERS THROUGH: z

home care z mental health services z social work z

z z

adult day services z partial hospitalization

meals for homebound seniors z congregate meals

low-income housing z advocacy z education and training z

social and recreational programming

To find out more about our services and programs for older adults and caregivers, call 216.791.8000. www.benrose.org/services

20160905-NEWS--16-NAT-CCI-CL_--

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z SEPTEMBER 5 - 11, 2016 z CRAIN’S CLEVELAND BUSINESS

Insurance Underwriters Anthem Blue Cross and Blue Shield in Ohio 6000 Lombardo Center, Suite 200 Seven Hills 44131 (800) 551-3119 www.anthem.com Top Executive: Scott Misischia Medical Mutual of Ohio 2060 E. Ninth St. Cleveland 44115 (216) 687-7000 www.medmutual.com Top Executive: Rick A. Chiricosta UnitedHealthcare 1001 Lakeside Ave., Suite 1000 Cleveland 44114 (800) 468-5001 www.uhc.com Top Executive: Thomas Sullivan

Laboratories Cleveland Skin Pathology Laboratory Inc. 3737 Park East Drive, Suite 202 Beachwood 44122 (216) 464-7770 www.clevelandskinpathology.com Top Executive: Dr. Jonathan Bass University Hospitals Case Medical Center’s Center for Human Genetics Laboratory 10524 Euclid Ave., sixth floor Cleveland 44106 (216) 844-2273 www.uhhospitals.org Top Executive: Dr. Daniel I. Simon University Hospitals Dermatopathology Laboratory 11100 Euclid Ave., Bolwell 3100 Cleveland 44106 (216) 844-2273

www.uhcderm.com/diagnostic.html Top Executive: Dr. Kevin Cooper

Medical Equipment & Imaging AdvaCare Systems Inc. 1789 E. 45th St. Cleveland 44103 (877) 884-5331 www.advacaresystems.com Top Executive: Karen Moran Alpha Imaging LLC 4455 Glenbrook Road Willoughby 44094 (440) 953-3800 www.alpha-imaging.com Top Executive: Michael Perrico Buckeye Medical Supply 1495 Warrensville Center Road South Euclid 44121 (216) 291-4000 NA Top Executive: Eric M. Buller Cleveland Clinic Akron General Visiting Nurse Service 160 Opportunity Parkway, Suite 101 Akron 44307 (800) 314-7000 www.vnsa.com Top Executive: Karen L. Mullen G.R.E. Orthotics and Prosthetics 13376 Ravenna Road Chardon 44024 (440) 285-5785 www.greop.com Top Executive: Jonathan Naft Gill Podiatry Supply & Equipment Co. 22400 Ascoa Court Strongsville 44149 (800) 321-1348 www.gillpodiatry.com Top Executive: Ric Boggs

Kapp Surgical Instrument Inc. 4919 Warrensville Center Road Cleveland 44128 (216) 587-4400 www.kappsurgical.com Top Executive: Albert N. Santilli Leimkuehler Inc. 4625 Detroit Ave. Cleveland 44102 (216) 651-7788 www.leimkuehlerinc.com Top Executive: Robert V. Leimkuehler Magnetic Resonance Technologies Inc. 4261 Hamann Parkway Willoughby 44094 (440) 942-2922 www.mritechnologies.com Top Executive: Michael Profeta Medical Service Co. 24000 Broadway Ave. Cleveland 44146 (440) 232-3000 www.medicalserviceco.com Top Executive: Joel D. Marx NeoMed Technologies Inc. 3043 Superior Ave. Cleveland 44114 (216) 781-3535 neomedtechnologies.com Top Executive: George M. Coleman

TLC Home Medical Supplies 8650 Mentor Ave. Mentor 44060 (440) 205-1483 www.tlchomemedicalsupplies.com Top Executive: Tina Austin; Mauro Coletta; Anthony Zadnik

Medical Staffing American Medical Personnel Inc. 717 S. Main St. North Canton 44720 (330) 433-1080 www.ampowerment.com Top Executive: Vicki Stanley

Medical Technology Codonics Inc. 17991 Englewood Drive Middleburg Heights 44130 (440) 243-1198 www.codonics.com Top Executive: Peter Botten Eversight Ohio/Cleveland Eye Bank Foundation 6700 Euclid Ave., Suite 101 Cleveland 44103 (216) 706-4220 www.eversightvision.org/ohio Top Executive: Debbie J. May-Johnson

P. Antonelli Distributors Inc. 4483 Whitehall Drive South Euclid 44121 (216) 291-3480 Top Executive: Paul Antonelli

Total Voice Technologies 8193 Avery Road Broadview Heights 44147 (440) 473-0000 www.totalvoicetech.com Top Executive: Christopher J. Kikel

ScottCare Cardiovascular Solutions 4791 W. 150 St. Cleveland 44135 (216) 362-0550 www.scottcare.com Top Executive: Deepak Malhotra

Virtec Enterprises 546 Hoyt St. Painesville 44077 (440) 352-8970 www.virtecenterprises.com Top Executive: Michael Sturdevant

Mental Health Services Ascentia: Pathways to Community Living 24075 Commerce Park Road Beachwood 44122 (216) 292-3999 www.jfsa-cleveland.org Top Executive: Debbie Chickering Beachwood Counseling Center 23875 Commerce Park, Suite 130 Beachwood 44072 (216) 556-5045 Top Executive: Katherine Jackson Beacon Health 9220 Mentor Ave. Mentor 44060-6412 (440) 354-9924 www.beaconhealth.us Top Executive: Spence Kline Beech Brook 3737 Lander Road Cleveland 44124 (216) 831-2255 www.beechbrook.org Top Executive: Debra Rex C. J. Hendry & Associates Inc. 25000 Center Ridge Road, Suite 6 Westlake 44145 (440) 892-7034 www.cjhendry.com Top Executive: Carol J. Ball Catholic Charities, Diocese of Cleveland 7911 Detroit Ave. Cleveland 44102 (216) 334-2900 www.ccdocle.org Top Executive: Patrick Gareau Charak Center for Health and Wellness 12300 McCracken Road, Suite 137 Garfield Heights 44125 (216) 587-6727 Top Executive: Dr. Rakesh Ranjan Cleveland Center for Conscious Living 6611 Rockside Road, Suite 215 Independence 44131 (216) 462-0538 www.clevelandconsciousliving.com Top Executive: Douglas J. Moore Cleveland Clinic Akron General, Dept. of Psychiatry & Behavioral Sciences 1 Akron General Ave. Akron 44307 (330) 344-6000 www.akrongeneral.org Top Executive: Dr. Jeffrey Moore Coleman Professional Services 5982 Rhodes Road Kent 44240 (330) 673-1347 www.colemanservices.org Top Executive: Nelson W. Burns Crossroads 8445 Munson Road Mentor 44060

(440) 255-1700 www.crossroads-lake.org Top Executive: Mike Matoney Dr. Lisa Stines Doane LLC 20220 Center Ridge Road, Suite 355 Rocky River 44116 (440) 249-7990 www.drlisadoane.com Top Executive: Lisa Doane Eldercare Services Institute of Benjamin Rose 11890 Fairhill Road Cleveland 44120 (216) 791-8000 www.benrose.org Top Executive: Richard Browdie Epilepsy Association 2831 Prospect Ave. Cleveland 44115 (216) 579-1330 www.epilepsyinfo.org Top Executive: Kelley S. Needham Far West Center 29133 Health Campus Drive Westlake 44145 (440) 835-6212 www.farwestcenter.com Top Executive: Helen (Kelly) M. Dylag Impact Solutions 23240 Chagrin Blvd., Suite 500 Beachwood 44122 (216) 292-6007 www.myimpactsolution.com Top Executive: Dr. Joel R. Gecht Jane Miller, LISW, CDBC 5 S. Main St., Suite 205 Oberlin 44074 (800) 457-0345 www.healing-companions.org Top Executive: Jane Miller Mental Health Services for Homeless Persons Inc. DBA FrontLine Service 1744 Payne Ave. Cleveland 44114 (216) 623-6555 www.frontlineservice.org Top Executive: Susan Neth NAMI Greater Cleveland 2012 W. 25th St., Suite 600 Cleveland 44113 (216) 875-7776 www.namigreatercleveland.org Top Executive: Michael Baskin The Nord Center 6140 S. Broadway Ave. Lorain 44053 (440) 233-7232 www.nordcenter.org Top Executive: Amy Denger OhioGuidestone 434 Eastland Road Berea 44017 (440) 234-2006 www.ohioguidestone.org Top Executive: Richard R. Frank Pastoral Counseling Services 34600 Chardon Road, #2 Willoughby Hills 44094 (440) 946-2384 https://sites.google.com/site/ carolannkilloran Top Executive: Carol Ann Killoran PLAN (Planned Life Assistance Network) of Northeast Ohio 5010 Mayfield Road, Suite 304 Cleveland Heights 44124 (216) 321-3611 www.planneohio.org Top Executive: Debbie Chickering Ravenwood Health 12557 Ravenwood Drive Chardon 44024 (440) 285-3568 www.ravenwoodmhc.org Top Executive: Vicki Clark REACH Counseling Services 5445 Smith Road Brook Park 44142 (216) 453-1112 www.reachcs.org Top Executive: Gerald Swartz Signature Health 38882 Mentor Ave. Willoughby 44094 (440) 953-9999 www.signaturehealthinc.com Top Executive: Jonathan Lee UH Case Medical Center Department of Psychiatry 10524 Euclid Ave. Cleveland 44106 (866) 844-2273 uhhospitals.org Top Executive: Dr. Robert Ronis

20160905-NEWS--17-NAT-CCI-CL_--

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HEALTH CARE DIRECTORY

CRAIN’S CLEVELAND BUSINESS z SEPTEMBER 5 - 11, 2016 z PAGE 17

The Village Network 2000 Noble Drive Wooster 44619 (800) 638-3232 www.thevillagenetwork.org Top Executive: Richard Graziano

AIDS Taskforce of Greater Cleveland 2829 Euclid Ave. Cleveland 44115 (216) 621-0766 www.aidstaskforce.org Top Executive: LaRaun Clayton

Occupational Health Occupational Therapy Lake Health Occupational Health Services 7590 Auburn Road Concord 44077 (440) 354-1990 www.lakehealth.org Top Executive: Joseph Popely MedExam Inc. 24461 Detroit Road, Suite 350 Westlake 44145 (440) 871-1600 Top Executive: Bryan E. Schmidt MEDSource One 5350 Transportation Blvd.

Garfield Heights 44125 (216) 328-2240 www.medsource-one.com Top Executive: Dr. Scott E. Singer Menorah Park Occupational Therapy 27100 Cedar Road Beachwood 44122 (216) 360-8221 www.menorahpark.org Top Executive: Steven Raichilson OccuCenters East Side 4450 St. Clair Ave. Cleveland 44103 (216) 431-0927 www.occucenters.com Top Executive: Dennis Frinzl Project T.E.A.C.H. Inc. 1134 Hillrock Drive Cleveland 44121 (216) 382-5875 www.projectteach.com Top Executive: Frances M. Burrows UCP of Greater Cleveland 10011 Euclid Ave. Cleveland 44106 (216) 791-8363 www.ucpcleveland.org Top Executive: Patricia S. Otter Outpatient Services Advantage Diagnostics 3733 Park East Drive, Suite 100 Beachwood 44122 (216) 292-9998 www.advantagemri.us.com Top Executive: Nancy Westrich; Dr. James Zelch; Christina Van Deusen

Care Alliance Health Center 1530 St. Clair Ave. Cleveland 44114 (216) 781-6724 www.carealliance.org Top Executive: Francis Afram-Gyening; Kate Fox Nagel Center for Integrated Therapies 11002 Detroit Ave. Cleveland 44102 (216) 227-8668 www.cfitonline.org Top Executive: Dr. Harry D. Simmons Cleveland Clinic Akron General Outpatient Services 1 Akron General Ave. Akron 44307 (330) 344-6000 www.akrongeneral.org Top Executive: Steve Abdenour Cleveland Hearing & Speech Center 11635 Euclid Ave. Cleveland 44106 (216) 231-8787 www.chsc.org Top Executive: Jennell C. Vick Cleveland Sleep Research Center 17900 Jefferson Park, Suite 102 Middleburg Heights 44130 (440) 243-8044 clevelandsleepresearch.com Top Executive: Dr. Mansoor Ahmed The Free Medical Clinic of Greater Cleveland 12201 Euclid Ave. Cleveland 44106 (216) 721-4010 www.thefreeclinic.org Top Executive: Danny R. Williams

Highland Speech Services Inc. 415 Lowell Drive Highland Heights 44143 (440) 539-1152 Top Executive: Cindy Ginsburg Jewish Family Service Association of Cleveland 3659 S. Green Road, Suite 322 Beachwood 44122 (216) 292-3999 www.jfsa-cleveland.org Top Executive: Susan Bichsel Lake County Free Clinic 54 S. State St., Suite 302 Painesville 44077 (440) 352-8686 www.lakefreeclinic.org Top Executive: Johanna Henz; Megan Boogaart Lake Health Diagnostics 7590 Auburn Road Concord Township 44077 (440) 375-8100 www.lakehealth.org Top Executive: Janie Racer Lake Health Mentor Campus 9485 Mentor Ave. Mentor 44060 (440) 974-6800 www.lakehealth.org Top Executive: Janie Racer Lake Health Urgent Care Centers 7590 Auburn Road Concord Township 44077 (440) 375-8100 www.lakehealth.org Top Executive: Joseph Popely Montefiore Outpatient Rehabilitation Therapy One David Myers Parkway Beachwood 44122 (216) 360-9080 www.montefiorecare.org Top Executive: Seth Vilensky

Southwest General Outpatient Centers 18697 Bagley Road Middleburg Heights 44130 (440) 816-5050 www.swgeneral.com Top Executive: William A. Young Jr.

Physical Therapy

Therapeutic Hands Massotherapy 30638 Center Ridge Road Westlake 44145 (440) 892-4100 www.thmassotherapy.com Top Executive: Ilona E. Trommler

Advanced Rehabilitation & Health Specialists 4707 Mill St. Mantua 44255 (330) 274-2747 www.arhs.us Top Executive: Edie Benner; Juli Robine

University Hospitals Lyndhurst Surgery Center 29017 Cedar Road Lyndhurst 44124 (866) 844-2273 www.uhhospitals.org Top Executive: Richard A. Hanson

Achievement Centers for Children 4255 Northfield Road Highland Hills 44128 (216) 292-9700 www.achievementcenters.org Top Executive: Sally Farwell

AGM Physical Therapy 6000 Heisley Road Mentor 44060 (440) 357-6677 www.agmphysicaltherapy.com Top Executive: Greg Morris

University Hospitals Outpatient Health Centers 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org Top Executive: Thomas F. Zenty III

Cleveland Clinic Akron General Sports & Physical Therapy 4125 Medina Road Akron 44333 (330) 665-8200 www.akrongeneral.org

University Suburban Health Center 1611 S. Green Road South Euclid 44121 (216) 382-9492 www.universitysuburban.com Top Executive: Douglas S. Eckert

Pharmaceuticals Gebauer Co. 4444 E. 153rd St. Cleveland 44128 (800) 321-9348 www.gebauer.com Top Executive: Margaret Rose Giltinan

Pharmacy Services

The Gathering Place 23300 Commerce Park Beachwood 44122 (216) 595-9546 www.touchedbycancer.org Top Executive: Eileen Saffran

Peter B. Lewis Aquatic & Therapy Center 27300 Cedar Road Beachwood 44122 (216) 595-7345 www.lewisaquaticcenter.org Top Executive: Steven Raichilson

Cleveland Clinic Akron General Visiting Nurse Service 160 Opportunity Parkway, Suite 102 Akron 44307 (888) 646-3873 www.vnsa.com Top Executive: Karen L. Mullen

Hattie Larlham 7996 Darrow Road, Suite 10 Twinsburg 44087 (800) 233-8611 www.hattielarlham.org Top Executive: Dennis Allen

PsychBC 25101 Chagrin Blvd., Suite 100 Beachwood 44122 (216) 831-6611 www.psychbc.com Top Executive: Donald K. Sykes

Southwest Community Pharmacy 18697 Bagley Road Middleburg Heights 44130 (440) 816-8410 www.swgeneral.com Top Executive: William A. Young Jr.

Fieldstone Farm Therapeutic Riding Center 16497 Snyder Road Chagrin Falls 44023 (440) 708-0013 www.fieldstonefarmtrc.com Top Executive: Lynnette Stuart HealthPRO/Heritage 16600 Sprague Road, Suite 365 Middleburg Heights 44130 (216) 227-7700 www.healthpro-heritage.com Top Executive: Jim Rogerson Jaworski Physical Therapy Inc. 137 Winckles St. Elyria 44035 (440) 366-5993 www.jptrehab.com Top Executive: Michael Jaworski Lake Health Physical Therapy 7590 Auburn Road Concord 44077 (440) 375-8100 www.lakehealth.org Top Executive: Lisa Rubin Falkenberg Layton Physical Therapy 50 Normandy Drive Painesville 44077 (440) 639-8800 www.laytonpt.com Top Executive: Loretta A. Layton

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20160905-NEWS--18-NAT-CCI-CL_--

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z SEPTEMBER 5 - 11, 2016 z CRAIN’S CLEVELAND BUSINESS

Menorah Park’s Marcus PostHospital Rehabilitation Center 27100 Cedar Road Beachwood 44122 (216) 839-6633 www.menorahpark.org Top Executive: Steven Raichilson Montefiore Post-Hospital Rehab Center-Rehab Road One David Myers Parkway Beachwood 44122 (216) 360-9080 www.montefiorecare.org Top Executive: Seth Vilensky NovaCare Rehabilitation 24400 Highpoint Road, Suite 10 Beachwood 44122 (216) 896-0824 www.novacare.com Top Executive: Deborah Wieder Singer PT Center for Sports Medicine and Family Physical Therapy 2660 W. Market St., Suite 300 Akron 44333 (330) 869-2635 ptcenterakron.com Top Executive: Kevin L. Outwater Rehab Professionals of Cleveland Inc. 7000 Town Centre Drive, Suite 400 Broadview Heights 44147 (440) 526-8566 www.rehabpros.net Top Executive: Dr. Edward Aube; Maria Nolan; Dr. Anthony Difilippo Southwest General Physical Medicine & Rehabilitation Services 7390 Old Oak Blvd.

Middleburg Heights 44130 (440) 816-8010 www.swgeneral.com Top Executive: William A. Young Jr. Suburban Physical Therapy 8803 Brecksville Road Brecksville 44141 (440) 746-1730 www.suburbanpt.com Top Executive: Brad Dasher; Ed Baldwin; Mike Janesch Total Joint Rehab 34143 Center Ridge Road North Ridgeville 44039 (440) 327-0299 www.totaljointrehab.com Top Executive: Jason Kucharski University Hospitals Rehabilitation Hospital 23333 Harvard Road Beachwood 44122

(216) 593-2200 www.uhhospitals.org/services/rehabilitati on-services/uh-rehabilitation-hospital Top Executive: Dr. Mirza Baig University Hospitals Rehabilitation Services 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org Top Executive: Paul M. Smith

Physicians Physician Groups Advanced Radiology Corp.

3250 W. Market St., Suite 107 Akron 44333 (800) 548-7226 Top Executive: Jeff Wilson AHF Cleveland Healthcare Center and Pharmacy 2829 Euclid Ave. Cleveland 44115 (216) 357-3131 www.aidshealth.org Top Executive: Tracy Jones Apex Dermatology and Skin Surgery Center 5800 Landerbrook Drive, Suite 250 Mayfield Heights 44124 (440) 646-1600 www.apexskin.com Top Executive: Dr. Jorge Garcia-Zuazaga Arcade Chiropractic Clinic 401 Euclid Ave., Suite 140 Cleveland 44114 (216) 522-0300 www.arcadechiro.com Top Executive: Dr. Gregory Kempf Associates In Dermatology 26908 Detroit Road, Suite 103 Westlake 44145 (216) 228-3900 www.healthyskinmd.com Top Executive: Dr. Paul G. Hazen; Dr. Conley W. Engstrom; Dr. Karen L. Turgeon; Dr. Michael D. Reep; Dr. Brandie T. Styron Cleveland Clinic Akron General Partners Physician Group 3600 W. Market St. Akron 44311 (330) 344-2462 www.akrongeneral.org Top Executive: Dr. Benito Alvarez Cleveland Nasal Sinus & Sleep Center 6770 Mayfield Road, Suite 441 Cleveland 44124 (440) 684-9980

www.clevelandnasalsinus.com Top Executive: Dr. Howard Levine

http://healthcareforbusiness.com Top Executive: Paul Hanahan

The Cleveland Shoulder Institute 3999 Richmond Road, Suite 200 Beachwood 44122 (844) 746-8537 www.clevelandshoulder.com Top Executive: Dr. Reuben Gobezie

Jeffrey H. Stockfish, M.D., Inc. 6690 Beta Drive, Suite 312 Mayfield Village 44143-2359 (440) 460-2822 Top Executive: Harlan Epstein

Comprehensive Podiatry LLC 6701 Rockside Road, Suite 340 Independence 44131 (216) 520-0033 www.comprehensivepodiatry.com Top Executive: Dr. Jennifer L. Goodman

Lake Health Physician Group 7590 Auburn Road Concord 44077 (440) 354-1995 www.lakehealth.org Top Executive: Rick Cicero

CustomCare, M.D., LLC 1611 S. Green Road, Suite 213 South Euclid 44121 (216) 382-8000 www.customcaremd.com Top Executive: Dr. Richard Tomm

Levinson Family Chiropractic Inc. 646 Portage Trail Cuyahoga Falls 44221 (330) 928-3420 www.levinsonchiro.com Top Executive: Dr. Pam Levinson; Dr. John Connery

David R. Mandel, M.D., Inc. 6551 Wilson Mills Road, Suite 106 Mayfield Village 44143 (440) 449-8277 www.dmandelmd.com Top Executive: David M. Rothhaas

Mercy Health Physicians 3700 Kolbe Road Lorain 44053 (440) 930-3627 www.mercyonline.org/doctors

Fairview Eye Center 21375 Lorain Road Fairview Park 44126 (440) 333-3060 www.fairvieweyecenter.com Top Executive: Dr. Steven R. Meadows; Dr. Theodore E. Loizos; Dr. Carla M. Krebs; Dr. Alexander P. Kosmidis; Phillip J. Michalos, O.D.; Todd A. Hershner, O.D. Fairview Park Chiropractic Center Inc. 21881 Lorain Road Fairview Park 44126 (440) 331-9033 www.fairviewparkchiropractic.com Top Executive: Dr. Todd W. Smith GO Ortho 6770 Mayfield Road, Suite 410 Mayfield Heights 44124 (844) 463-7669 www.godoctornow.com Top Executive: Dr. Trevor Bullock; Dr. Reuben Gobezie Green Road Pediatrics Inc. 1611 S. Green Road South Euclid 44121 (216) 382-3800 www.greenroadpediatrics.net Top Executive: Dr. Joseph Borus Healthcare for Business 50 Normandy Drive, Suite 5 Painesville 44077 (440) 354-4747

Ohio Clinic for Aesthetic and Plastic Surgery 2237 Crocker Road, Suite 140 Westlake 44145 (440) 808-9315 www.ohioclinic.com Top Executive: Dr. Michael H. Wojtanowski Ohio Specialty Network LLC 1163 E. 40th St., Suite 302 Cleveland 44114 (216) 426-2555 ohiospecialtynetwork.com Top Executive: Linda D. Derringer Pinnacle Ultrasound Corp.

3250 W. Market St., Suite 107 Akron 44333 (800) 548-7226 Top Executive: Jeff Wilson Regen Orthopedics 6770 Mayfield Road, Suite 415 Mayfield Heights 44124 (844) 746-8537 www.regenorthopedics.com Top Executive: Dr. Trevor Bullock; Dr. Reuben Gobezie Retina Associates of Cleveland 3401 Enterprise Parkway, Suite 300 Beachwood 44122 (216) 831-5700 www.retina-doctors.com Top Executive: Dr. David G. Miller Revati Wellness 29001 Cedar Road, Suite 655 Lyndhurst 44124 (440) 249-4455 www.revatiwellness.com Top Executive: Dr. Thomas J. Morledge Senders Pediatrics 2054 S. Green Road South Euclid 44121 (216) 291-9210 www.senderspediatrics.com Top Executive: Dr. Shelly David Senders Southwest General Medical Group Inc. 18697 Bagley Road, Suite B-312 Middleburg Heights 44130 (440) 816-4902 www.swmedgroup.com Top Executive: Bradley Rauh

Brentwood Health Care Campus 907 W. Aurora Road Sagamore Hills 44067 (330) 468-2273 www.brentwoodhealthcarecenter.com Top Executive: Brent Classen Brookdale Senior Living Medina North 49-a Leisure Lane Medina 44256 (330) 123-5825 www.brookdale.com Top Executive: Matthew Gene Stephens Coleman Adult Day Services 6695 N. Chestnut St. Ravenna 44266 (877) 345-1180 www.colemanservices.org Top Executive: Sandy Myers; Robert Steinheiser ComForcare Homecare Services 13315 Prospect Road Strongsville 44149 (440) 638-7001 www.comforcare.com Top Executive: Deb Vermillion Comfort Keepers of Ashtabula 368 Blackbrook Road Painesville 44077 (866) 942-1960 www.comfortkeepers.com Top Executive: Bonnie L. Warren Comfort Keepers- Lake/Geauga Counties 368 Blackbrook Road Painesville 44077 (866) 942-1960 www.comfortkeepers.com Top Executive: Bonnie L. Warren Concordia at Sumner 970 Sumner Parkway Copley 44321 (330) 664-1000 www.concordiaatsumner.org Top Executive: Charlene Kish Eliza Bryant Village 7201 Wade Park Ave. Cleveland 44103 (216) 361-6141 www.elizabryant.org Top Executive: Harvey M. Shankman Eliza Jennings 26376 John Road Olmsted Township 44138 (216) 226-5000 www.elizajennings.org Top Executive: Richard M. Boyson Jr. Emerald Village Senior Living 30344 Lorain Road North Olmsted 44070 (440) 777-9300 http://emeraldvillage.org Top Executive: MJ Giovanetti Grand Living 416 Silver Ridge Drive Copley 44321 (330) 858-7689 http://grandliving.us Top Executive: Mary Bloom Grande Village 2610 E. Aurora Road Twinsburg 44087 (330) 963-3600 www.sprengerhealthcare.com Top Executive: Monique Cech

Senior and Long-Term Care Services

HELP Foundation Inc. 26900 Euclid Ave. Euclid 44132 (216) 432-4810 www.helpfoundationinc.org Top Executive: Tamara Honkala

Aberdeen Crossings 399 Bishop Road Highland Heights 44143 (440) 460-0686 www.lifeservicesassistedliving.com Top Executive: Diane Strunak

Home Instead Sr. Care 700 Ghent Road, Suite 300 Akron 44333 (330) 334-4664 www.homeinstead.com/181 Top Executive: Pam Myers

Altenheim Senior Living 18627 Shurmer Road Strongsville 44136 (440) 238-3361 www.altenheim.com Top Executive: Paul Psota

The Inn at Belden Village 3927 38th St. NW Canton 44718 (330) 493-0096 www.theinnatbeldenvillage.com Top Executive: Nanette Gammill

Arden Courts Memory Care Community 28400 Center Ridge Road Westlake 44145 (440) 808-9275 www.hcr-manorcare.com Top Executive: Regina Rock

Jennings 10204 Granger Road Garfield Heights 44125 (216) 581-2900 www.jenningscenter.org Top Executive: Allison Q. Salopeck

Beachwood Commons 3995 Green Road Beachwood 44122 (216) 295-1700 www.lifeservicesassistedliving.com Top Executive: Adrienne Pace

Judson at University Circle 2181 Ambleside Drive Cleveland 44106 (216) 721-1234 www.judsonsmartliving.org Top Executive: Cynthia H. Dunn

Benjamin Rose Institute on Aging 11890 Fairhill Road Cleveland 44120 (216) 791-8000 www.benrose.org Top Executive: Richard Browdie

Kendal at Home 26040 Detroit Road, Suite 1 Westlake 44145 (440) 835-8681 www.kendalathome.org Top Executive: Lynne Giacobbe

H

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HEALTH CARE DIRECTORY Kendal at Oberlin 600 Kendal Drive Oberlin 44074 (440) 775-0094 www.kao.kendal.org Top Executive: Barbara W. Thomas Kidney Foundation of Ohio Inc. 2831 Prospect Ave. Cleveland 44115 (216) 771-2700 www.kfohio.org Top Executive: Michael F. Needham Kindred Assisted Living - Fountains 1555 Brainard Road Lyndhurst 44124 (440) 460-1000 www.fountainsonthegreens.com Top Executive: Brian Gibson Kindred Assisted Living Stratford Commons 7000 Cochran Road Glenwillow 44139 (440) 914-0900 www.stratfordassistedliving.com Top Executive: Angela Young Kindred Transitional Care & Rehabilitation LakeMed 70 Normandy Drive Painesville 44077 (440) 357-1311 www.kindredlakemed.com Top Executive: Sara Thurmer Kindred Transitional Care & Rehabilitation-The Greens 1575 Brainard Road Lyndhurst 44124 (440) 460-1000 www.kindredgreens.com Top Executive: Vesta Jones Kindred Transitional Care and Rehabilitation-Stratford 7000 Cochran Road Glenwillow 44139 (440) 914-0900 www.stratfordcommons.com Top Executive: Amanda Eberhart Koinonia Homes Inc. 6161 Oak Tree Blvd., Suite 400 Independence 44131 (216) 588-8777 www.koinoniahomes.org Top Executive: Diane Beastrom Laurel Lake Retirement Community 200 Laurel Lake Drive Hudson 44236 (330) 650-0681 www.laurellake.org Top Executive: David A. Oster

CRAIN’S CLEVELAND BUSINESS z SEPTEMBER 5 - 11, 2016 z PAGE 19 Our House 27633 Bassett Road Westlake 44145 (440) 835-2110 www.ourhouseinc.com Top Executive: Marguerite L. Van Derwyst Platinum Home Helper Services 5813 Mayfield Road, Suite 201 Mayfield Heights 44124 (440) 995-0202 www.homehealthohio.org Top Executive: Marc A. Vasil S.A.R.A.H. Adult Day Services Cleveland 11303 Pearl Road Strongsville 44136 (440) 846-1751 www.sarahcare.com/strongsville Top Executive: R. M. Phillips; Lisa Zoloty Salida Woods Assisted Living 7685 Lakeshore Blvd.

Mentor 44060 (440) 257-3866 www.lifeservicesassistedliving.com Top Executive: Karrie Sprowls SALT, Specialized Assisted Living Team P.O. Box 16706 Rocky River 44116 (216) 409-1534 Top Executive: Lee Ann O’Brien South Franklin Circle 16575 S. Franklin St. Chagrin Falls 44023 (440) 247-1300 www.southfranklincircle.org Top Executive: Cynthia Dunn SouthWest Commons 18090 Pearl Road Strongsville 44136 (440) 238-3777 www.lifeservicesassistedliving.com Top Executive: Chad Duchette Sprenger Health Care Systems 3885 Oberlin Ave. Lorain 44053 (440) 989-5200 www.sprengerhealthcare.com Top Executive: Michael Sprenger St. Augustine Health Campus 7801 Detroit Ave. Cleveland 44102 (216) 634-7400 www.staugministries.org Top Executive: Anita Gerrasch

Lutheran Home at Concord Reserve 2116 Dover Center Road Westlake 44145 (440) 871-0090 www.concordreserve.org Top Executive: Charles H. Rinne

St. Augustine Health Campus 7821 Lake Ave. Cleveland 44102 (216) 634-7444 www.staugministries.org Top Executive: Anita Gerrasch; Brigid Nolan

Maximum Accessible Housing of Ohio 1725 E. 115 St. Cleveland 44106 (216) 231-7221 www.mahohio.org Top Executive: Stephen P. Hansler

Stow-Glen Retirement Village 4285 Kent Road Stow 44224 (330) 686-7100 www.stowglen.com Top Executive: Tammy Denton

McGregor 14900 Private Drive Cleveland 44112 (216) 851-8200 www.mcgregoramasa.org Top Executive: R. Robertson Hilton

Towne Center Community Campus 500 Community Campus Drive Avon Lake 44012 (440) 930-6600 www.sprengerhealthcare.com Top Executive: Jason Coe

Menorah Park 27100 Cedar Road Beachwood 44122 (216) 831-6500 www.menorahpark.org Top Executive: Steven Raichilson Montefiore One David Myers Parkway Beachwood 44122 (216) 360-9080 www.montefiorecare.org Top Executive: Seth Vilensky New Avenues to Independence Inc. 17608 Euclid Ave. Cleveland 44112 (216) 481-1907 www.newavenues.net Top Executive: Karen Knavel O’Neill Healthcare Lakewood 13900 Detroit Ave. Lakewood 44107 (216) 228-7650 www.oneillhc.com Top Executive: Tammy Sibert; Diane Graham

Vantage Place Inc. 3105 Franklin Blvd.

Cleveland 44113 (216) 566-8707 http://vantageplace.com Top Executive: Robert L. Royer Jr. The Village at Marymount 5200 Marymount Village Drive Garfield Heights 44125 (216) 332-1100 www.villageatmarymount.org Top Executive: Jeffry A. Myers The Village of St. Edward 3131 Smith Road Fairlawn 44333 (330) 666-1183 www.vased.org Top Executive: John P. Stoner The Weils 16695 Chillicothe Road Chagrin Falls 44023 (440) 543-4221 www.theweils.org Top Executive: Seth Vilensky

Wesleyan Senior Living 807 West Ave. Elyria 44035 (440) 284-9025 www.villageliving.org Top Executive: Debra Cihla Western Reserve Area Agency on Aging 925 Euclid Ave., Suite 600 Cleveland 44115 (216) 621-0303 www.psa10a.org Top Executive: E. Douglas Beach

Women’s Health Services Ann Driscoll, Licensed Acupuncturist 25109 Detroit Road, Suite 335 Westlake 44145 (216) 221-2632 www.driscollacupuncture.com Top Executive: Ann Driscoll Cleveland Clinic Akron General Women’s Center 1 Akron General Ave. Akron 44307 (330) 344-6868 www.akrongeneral.org Top Executive: Dr. Justin Lavin Comprehensive Women’s Health Care at Southwest General 18697 Bagley Road Middleburg Heights 44130 (440) 816-5050 www.swgeneral.com Top Executive: William A. Young Jr.

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Cleveland 44120 (216) 991-4000 www.preterm.org Top Executive: Chrisse France Summit Acupuncture 2640 W. Market St., Suite 101B Fairlawn 44333 (330) 929-4334 www.summitacupuncture.com Top Executive: Kirsten Van Nostran University Hospitals MacDonald Women’s Hospital 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org/womenshealth Top Executive: Patricia DePompei Womankind Maternal and Prenatal Care Center 5400 Transportation Blvd., Suite 10 Garfield Heights 44125 (216) 662-5700 www.womankindcleveland.com Top Executive: Eileen M. Murray Women’s Diagnostic Center of Cleveland Inc. 5 Severance Circle, Suite 207 Cleveland Heights 44118 (216) 382-8874 www.wdc-mammogram.com Top Executive: Tom Cully The Commons of Providence 5000 Providence Drive Sandusky 44870 (419) 624-1171 www.providencecenters.org

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z SEPTEMBER 5 - 11, 2016 z CRAIN’S CLEVELAND BUSINESS

ACO

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Meanwhile, for achieving a savings rate of 2.55%, Summa Health will receive a roughly $3 million payment, making the system the only one in Ohio to receive a payment all three years of the CMS program.

“To be successful in population health, it has a fairly long runway,” said Dr. Mark Terpylak, Summa’s Health’s senior vice president for population health and president of New Health Collaborative, Summa’s ACO. “We had started on our journey into clinical integration and population health way before the shared savings program.”

University Hospitals has also been participating in the shared savings program since mid-2012, when it began, and will receive a payment of about $5.6 million for its savings rate of 2.26%.

Though UH has saved money every year, 2015 is the first year that its savings passed a certain sliding threshold and quality targets set by CMS for ACOs, which include groups of doctors, hospitals and other care providers who come together to give coordinated care to their Medicare patients. ACOs who meet the established requirements share in about half of the generated savings with the government.

“What UH is really proud of is that this is something that we got in really early,” said Nate Hunt, director of UH’s ACO. “We’ve always seen quality results and we’ve seen costs go down, but to really have it recognized at this level is exciting.”

Cleveland Clinic formed its ACO last year, holding out longer than

other health systems in the region.

Dr. James Gutierrez, president and medical director for the Cleveland Clinic Medicare ACO, said he was pretty confident they’d pass the savings threshold, but expected to see a payment closer to $12 million instead of the $16.6 million it will receive.

“We were obviously pleasantly surprised, but it wasn’t an accident,” Gutierrez said. The foundation of building value into the Clinic’s work “started with getting the message across our whole enterprise that value is critical, that improving the quality of care for patients and reducing the total cost of spend and looking for opportunities for avoidable spending was going to be something that we had to build into our care model going forward.”

Nationally, 31% of ACOs participating in the program generated savings above their established threshold in order to receive a cut of those savings, according to the federal data released at the end of August. By 2018, the feds hope to have 50% of Medicare payments flowing through some sort of alternative payment model as part of the shift from feefor-service payment models to one based in value of care delivered.

MetroHealth’s ACO is in its second year participating in the shared savings program. Its savings rate of 1.7% didn’t pass the threshold to receive a cut, but it is a marked improvement over last year in which the ACO spent 2.11% more than the benchmark set by the government.

“If you look at where we were the prior year to where we came in ’15, the improvement — internally, this is what we look at, and this is what motivates us — is tremendous,” said Dr.

Nabil Chehade, MetroHealth’s senior vice president of population health.

Chehade, who joined MetroHealth Aug. 1 from the now-shuttered HealthSpan provider group, said that the goal is to continue to improve quality and chip away at the total cost.

“If it leads itself to a shared savings, it’s exactly where we want to be,” he said, “but we’re not going to be discouraged if we don’t get there yet. It’s a journey.”

For Summa, which received about $4.5 million for performance year 2014 and $5.8 million the prior year, the challenge going forward becomes in maintaining savings as the benchmark is lowered.

“Year over year as you lower the spend, you’re also lowering your target for the upcoming year,” Terpylak said.

“The longer you’re in them and the more successful you’ve been, sequentially it becomes harder and harder and harder to keep going lower.”

The focus, he said, becomes quality, which goes hand-in-hand with the program’s push to reduce costs.

An annual quality score helps determine how much of an ACO’s half of the savings it would be eligible for.

The cost efficiencies and quality improvements found through the shared savings program reach beyond the Medicare population and throughout health systems.

“We’re glad to see that this is proof that the way we’re continuing to improve that model is really resulting in better quality of care that we can measure, as well as saving health care resources,” Gutierrez said.

“We’re being better stewards of health care dollars. So that’s ultimately what made us feel best about this first-year performance.”

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Business of Life

Program director Emily Appelbaum shows IngenuityFest participants Jan McAndrew and Peter Roth around the exterior of Ingenuity Cleveland’s new space. (David Kordalski)

Ingenious way to create is in works

By RACHEL ABBEY McCAFFERTY Ingenuity Cleveland wants to be known for more than just an annual event.

IngenuityFest isn’t going anywhere, but the arts and technologyfocused group has been making an effort to grow in recent years, expanding to host and co-host more events tied to its mission.

“All of these events celebrate Cleveland’s creative class,” said program director Emily Appelbaum.

But it’s Ingenuity’s most recent move that represents a big push toward establishing a more visible, year-round presence. Ingenuity is starting a group of partner companies called the Creative Collaborative, as well as creating an incubator space for its IngenuityLabs program, in the old Osborn industrial complex on Hamilton Avenue.

The project is very much in the pilot stages. The building is about 350,000 square feet in total, but the incubator will just be occupying about 30,000 square feet at first, Appelbaum said. The partner companies will be located outside of that space in the building.

The new space also will be the site of this year’s IngenuityFest, to be held Sept. 23-25. People like exploring old industrial spaces and seeing the “bones” of the city, she said.

As of late August, the room that will house the incubator program was largely empty, aside from some shop equipment and a variety of art pieces being housed for the festival.

Appelbaum said Ingenuity signed an agreement with the building owners in May through the end of the year.

The group is using the time to research possible models and will pitch a long-term model at the end of this year or the start of next.

Ideally, the incubator will serve businesses of all kinds, Appelbaum said. It’s more about creating a socially and economically linked group than it is about serving a particular kind of company. The IngenuityLabs program used to support one project per year, but now will serve as more of a true incubator.

The pilot members for the incubator, which she said include dance and sculpture-related companies, will be housed in bays, and a shared metal and wood shop is planned for the center of the large industrial room. Appelbaum noted that one of the pilot members is a good example of how the spaces would ideally be used. It’s going to be testing out a new kind of composting and, if it works, the company could move out of the incubator and into another space in the building.

The group also is working with a variety of more established companies as partners in the collaborative, including Soulcraft Cleveland Inc. and Skidmark Garage. The idea will be that the companies can work together on projects, instead of just existing in the same space, and it will give Ingenuity a community of people it can turn to. It’s going to be a “Petri dish” of creativity, she said.

Appelbaum said partners aren’t

IngenuityFest facts The festival celebrating creativity and innovation will take place at Ingenuity Cleveland’s new incubator space at 5401 Hamilton Ave. in Cleveland.

Friday, Sept. 23: 5 p.m. to 1 a.m.

Saturday, Sept. 24: 12 p.m. to 1 a.m.

Sunday, Sept. 25: 12 p.m. to 5 p.m.

Above: McAndrew looks over a loading dock that will be used as a children’s stage at this month’s IngenuityFest.

Below: Items from past festivals are stored in the large space.

Organizers hope buildings from Cleveland’s industrial past will serve to nurture the next generation of artistic talent.

paying any sort of membership fees at this time, and she didn’t want to share any figures on rent. She also declined to share the cost for IngenuityLab members to participate, but said there is a minimal flat fee.

Soulcraft, a community woodworking shop, has been in the Hildebrandt building on Walton Avenue, where a cluster of like-minded businesses ended up moving in, said cofounder Peter Debelak. But he’s looking for the Creative Collaborative to be more intentional and for its partners to work together on projects, as smaller companies can win larger projects that way.

Brian Schaffran of Skidmark Garage also is coming from the Hildebrandt building. The new location will give the community motorcycle shop more space for what he called a friendlier rent.

But overall, he wants to be part of a place where people can come in and work with their hands, bringing their ideas to life. He said he’s “desperate” to be part of something like this initiative and thrilled to be in the right place at the right time.

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BUSINESS OF LIFE

Source Lunch Maybe Bryce Custer is prescient, or he has uncanny business foresight.

Maybe he just went to the right event at the right time and was smart enough to take the speaker seriously. More likely, it was some combination of all of the above.

Regardless, in fall 2011, when the late shale driller Aubrey McClendon told a group of Ohioans that the Utica shale play was going to be the “biggest thing, economically, to hit Ohio — since maybe the plow,” Custer was in the audience with ears blazing. As a commercial real estate adviser for NAI Spring in Canton, he saw a huge opportunity.

He caught it too. Since then, Custer has sold property after property in eastern Ohio to developers — including hundreds of acres for two major natural gas-fired power plants.

He’s proof that you can build wealth in Ohio’s shale play, even if you never touch a drill bit. — Dan Shingler

How old are you?

I’m 53. And thanks.

Where did you grow up and go to school?

I grew up in Jackson Township, near Massillon. I went to Jackson High School and then graduated from Kent State in 1985.

What did you major in?

Chemistry. I wanted to work in an environmental lab. That was my family’s business and what my dad did. He owned Wadsworth Alert Laboratories.

How did you get into real estate?

I had a consulting company and I was negotiating on my lease and I ended up buying the building. Real estate became my hobby … and over the years, my hobby became my business, so I sold the consulting company. I got my license in 2009, which was the worst possible time to get a real estate license.

You do only commercial real estate, no residential. Why? I hate doing residential stuff.

Commercial is actually simpler, and it’s a lot less emotional. I don’t have to show someone 20 buildings, like you might with a residential client. With commercial, you find out what someone’s needs are, what their critical success factors are, and you go out and meet them.

Was it a good career move for you? Do you like it?

I love it. I still can’t wait to get up and go to work on Monday morning. … When I started, I thought I would work part-time, but I’m in the office every day.

Did you know about shale drilling before it came to Ohio?

No, it was all new to me. But they told me what they were doing, and they said it was going to be big. Well, I’d missed a few big opportunities in the past, and I wasn’t going to let this one get away. In 1995, I put together a conference on the internet and there were people looking for investors in Yahoo. But I thought, “This doesn’t make sense.” … I wasn’t going to let that happen again.

I know that you’ve done well with the shale boom, but a lot of people think it’s gone bust.

Is that what you see, as a real estate agent serving the industry?

No. You have to look past the drilling and the price of gas. It’s all about what it does for the area and the economy, and that’s not over. It’s not about midstream, so much as what’s going to happen downstream.

Do you still drive as much as you used to, when the shale boom started?

Yes. … I’ve got to be in Weirton, W.Va., in about an hour and a half.

Bryce Custer

How is the real estate industry in eastern Ohio affected by the slowdown?

I’m still very busy. Now we’re talking to people who are going to be users of the product, or suppliers to the industry. I’m talking to people now who, for years, have been manufacturing out of Texas or Oklahoma. Now, they’re starting to realize that if they come here to serve the Ohio, Pennsylvania and West Virginia markets, they can save a ton on shipping costs.

Do you think we’ll see some manufacturing come to Ohio as a result of shale?

I do. … When you’re talking about manufacturers of big items, used by drillers, they have huge shipping costs.

They’re saying “for me to ship my product to here costs $15,000,” so they realize they need to have companies locate here. It can cost $15,000 to ship a piece of equipment here from Oklahoma.

You’ve made some big announcements on deals in the past, most notably for the big power plants. What’s next?

I’m talking to a lot of manufacturers now. … We’ve got some other projects on the way that I really can’t speak about right now.

REAL ESTATE

FIVE THINGS: FAVORITE PLACES TO EAT We like private restaurants, ones that aren’t a chain. One of our favorites is Crave in Akron.

FAVORITE MOVIE “Glengarry Glen Ross”

FAVORITE TV SHOW “Homeland”

FAVORITE ACTIVITY Boating, and I especially love to sail.

BEST INVESTMENT YOU EVER MADE? Marrying my wife, Kym.

LUNCH SPOT 35 Brix 3875 Massillon Road Heritage Crossing Plaza Green 330-899-9200 www.35brix.com

The vibe 35 Brix, about halfway between Akron and North Canton, opened in April and prides itself on serving food prepared from scratch with fresh ingredients. The interior is comfortable and contemporary, and the menu is manageable, but varied, with items for carnivores and vegetarians alike. The fried chicken Reuben sandwich is a menu standout.

The meal Fish and chips for one, veggie burger with fries for the other, and iced tea.

The bill $28.56, plus tip

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Jim Kenny Vice President Armada Risk Partners Kenny brings 20+ years of sales leadership to the Cleveland-based risk management firm. He previously held a comparable role at The Alpha Group, a full service commercial insurance brokerage. Prior to that, he served as owner of Inland Refractories Co., a major manufacturer and Tier 1 supplier of specialized products and materials for the steel industry since 1923. He helped grow the company to 65 employees, $15mm in sales and three facilities before selling it to Opta Minerals.

Kelli Schaffran named Director of K2M Design, Ohio Operations. Kelli has been a vital team member at K2M for over 10 years, serving on the Senior Leadership team and guiding the strategic growth of the firm. Kelli has significantly contributed to the advancement of K2M through developing strong industry relationships, delivering outstanding service and exceptional quality. In this new role, Kelli will lead the Architecture, ID, & Engineering Professionals in the Cleveland and Columbus locations.

Phone: (216) 771-5276 Contact: Lynn Calcaterra E-mail: CLBClassified@crain.com

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With over 28 years of industry experience, Bill has an expert understanding of the collision repair industry, making him a great fit for his recent promotion to Vice President & General Manager, Collision for OEC. Bill is responsible for managing profit and loss for the collision business at the company through effective partnerships with both automaker customers and collision industry stakeholders.

For more information or questions regarding advertising in this section, please call Lynn Calcaterra at 216-771-5276 or email: lcalcaterra@crain.com

REAL ESTATE FOR RENT

Jon has been promoted to VP & General Manager, Mechanical, and is responsible for profit and loss for OEC's mechanical business. He has shown tremendous leadership in his development of OEM business relationships and national expansion of OEC software. In addition, Jon has been interviewed/quoted and published by Babcox Publishing, Dow Jones and Bloomberg, and has been a featured speaker in both the U.S. and Europe for his industry expertise around technology in the automotive parts sector.

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(800) 690-9409

BUSINESS SERVICE OWNERS!

BUSINESSES FOR SALE NEW BUSINESS FOR SALE A moving and storage company providing services to residential and commercial customers for over 30 years ~ Sales $889,510

www.empirebusinesses.com mike@empirebusinesses.com 440-461-2202

CLBClassified@Crain.com

FAX:

Submit your business card to promote your service and receive a

SUBSTANTIAL DISCOUNT off your ad price.

To find out more, contact Lynn Calcaterra at 216.771.5276

(313) 446-0347

Looking to fill a position on your staff?

Place an Executive Recruiter ad in Crain’s Call Lynn Calcaterra at 216-771-5276

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