Crain's Cleveland Business

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$2.00/SEPTEMBER 17 - 23, 2012

VOL. 33, NO. 36

As iron ore dips, Cliffs’ stock price follows suit

Indians bid radio deal, and WTAM has a fight 92.3 mounts strong challenge for flagship

Shares still well below peak despite rallying

BY JOEL HAMMOND jmhammond@crain.com

The Cleveland Indians have offered for bid the rights to their flagship radio broadcasts, and WKRK-FM, 92.3, better known locally as The Fan, is mounting a stern challenge for them to the incumbent, WTAMAM, 1100. Multiple sources told Crain’s Cleveland Business that WKRK, owned by CBS Radio, is the front-runner to obtain the rights; WTAM’s latest two-year contract is up after the current season. CBS Radio Cleveland general manager Tom Herschel, who oversees both WKRK and other CBS Cleveland properties including WNCX-FM, 98.5, said in a phone interview from Chicago last Wednesday, Sept. 12, that The Fan “loves the Indians, and would love to have them on our airways.” “We’re a sports radio station,” Mr. Herschel said. “Why wouldn’t we want to be a part of the conversation? But truly, no decision has been made.” WTAM program director Ray Davis did not return a call from Crain’s. Indians senior director of communications Curtis Danburg said no decision is imminent. See RADIO Page 25

INSIDE

2012 Health Care Directory

some time because of outmigration and the standard patron of the arts getting older or dying off,” said Kathleen Cerveny, director of institutional learning and arts initiatives at the foundation. “The foundation believes the arts are critical to Cleveland’s standing as a cultured cosmopolitan area.” The foundation recently doled out $15,000 grants to three organizations, including one to the contemporary art museum, to support the experimental engagement initiatives. Additional $15,000 grants could be awarded in the coming months, Ms. Cerveny said, with larger ones slated for next year to support the programs that show the most promise. “We wanted to give organizations some support for taking time to examine what their options might be,” she said.

Live by the ore, die by the ore — and, lately, Cleveland-based Cliffs Natural Resources Inc. has been getting killed by low iron ore prices. Help might be on the way, though, in the form of Chinese stimulus spending that could push demand up for iron ore worldwide. In the meantime, the producer of iron ore and metallurgical coal maintains it is well positioned to wait for ore prices to rise, with $1.6 billion in liquidity on its balance sheets to hold it over while the hatches are battened down tight. “Being a commodity company, our share price is definitely closely correlated to the products we sell, which (are) iron ore and coal,” Cliffs INSIDE: spokeswoman Pat Tracking Persico said. “But prices of we do continue to iron ore believe that the and Cliffs’ fundamentals supstock. porting Cliffs’ longPage 14 term strategy are intact and anything affecting pricing is not for the long term.” In 2011, Cliffs’ stock was riding the coattails of iron ore prices, with its price climbing to more than $99 a share in July of that year as ore was trading at near-record prices of about $180 per ton. Since then, however, the price of ore has plunged. Ore prices were below $90 per ton in early September, though by last Wednesday, Sept. 12, they again topped $100 per ton. Cliffs’ stock slid with the decline in ore prices and fell below $34 a share for a brief period on Sept. 4 before rebounding to about $46 last Friday — though even that price was nearly 54% off the July 2011 high. Even so, Cliffs’ stock boasts a yield of more than 6% — something most money market investors or bank

See ARTS Page 25

See STOCK Page 9

JANET CENTURY

The new home of the Museum of Contemporary Art in University Circle. The museum has received money from the Cleveland Foundation to create strategies to draw and keep younger audiences.

Cleveland Foundation cash helping arts think ahead Grants aimed at assisting groups establish more youthful audience By TIMOTHY MAGAW tmagaw@crain.com

The sleek and somewhat unusual steel structure of the $32 million Museum of Contemporary Art near University Circle likely will attract thousands of arts- Cerveny hungry Clevelanders when it opens its doors to the public in early October. But keeping those patrons and attracting new ones once the allure of the new building fades is an altogether different challenge — one faced by arts organizations of all sizes in the region. As such, the Cleveland Foundation is pumping some money — risk capital, if you will — into a handful of local arts groups to come up with creative ways to cultivate new and younger audiences to keep those institutions vital for years to come. “The reality is that audiences in Cleveland have been shrinking for

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SEPTEMBER 17 - 23, 2012

CRAIN’S CLEVELAND BUSINESS

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New effort on to make coal hot commodity High-temp burning could fuel sales by reducing environmental impact By DAN SHINGLER dshingler@crain.com

Everyone knows coal is a dirty fuel. But what if it could be burned at much higher temperatures — hot enough to deliver twice the amount of energy than the black rock currently produces? Those pursuing such a goal say achieving that objective effectively

would cut coal’s emissions in half, which would make Ohio’s ample coal reserves more valuable and would benefit companies that make the equipment capable of pulling off that feat. Those are three reasons the state of Ohio is investing in the technology’s development. “It will be like the miles per gallon that a car gets — there will still be exhaust, but for the exhaust you pro-

duce you’ll get a lot more mileage,” said Robert Purgert, president of Energy Industries of Ohio, a nonprofit based in Independence that’s seeking to advance the technology. “If you’re burning a ton of coal now to get a certain amount of power, maybe you’ll only have to burn half a ton with this technology” to generate the same amount of electricity, said Mr. Purgert, whose group

INSIGHT

is focused on reducing the energy costs and improving the energy efficiency of Ohio’s industrial sector via partnerships with governmental, academic and corporate entities. The technology promoted by Energy Industries is known in power generation circles as “advanced ultra supercritical technology,” or AUSC, and it involves using special alloys for boilers and other parts of a generation plant. The alloys are capable of withstanding far higher temperatures and pressures than equipment

made using traditional materials and technology, Mr. Purgert said. The Ohio Department of Development last April awarded Energy Industries a $330,000 grant to form a consortium of companies to work on manufacturing issues surrounding the new alloys, said Chad Smith, deputy director for the Ohio Department of Development’s Office of Energy. Among the companies in the consortium are steelmaker Timken Co., power generation equipment See IMPACT Page 25

Manitowoc planning expansion, division HQ at East Side operation Commercial oven maker to add up to 200 jobs By GINGER CHRIST gchrist@crain.com

PHOTO PROVIDED

A look inside the Duck Tape bus, featuring interactive features including a bracelet-making station and an iPad station, at which visitors can see different “Ducktivities” — projects that can be made using Duck Tape.

A SURE SIGN OF THE FUTURE It’s no longer your father’s duct tape at Avon’s ShurTech; it’s your daughter’s — and The Biebs’ By GINGER CHRIST gchrist@crain.com

S

hurTech Brands LLC, the maker of Duck brand duct tape, has a new customer in mind as it grows its business. Rather than answering to the name “Dad,” that customer is a bit younger — and just might enjoy listening to teen idol Justin Bieber. “The duct tape market has changed quite a bit over the last few years,” said Bill Kahl, executive vice president of marketing for Avon-based ShurTech. “Duct tape used to be strictly by your dad, who Kahl would buy it for his car or the garage. Now, we’ve got kids using it for all kinds of purposes.” The transition by ShurTech in marketing to a different type of consumer has been a long-term project. Moving

beyond its staple silver adhesive in the marketplace and becoming an in-demand crafting tool is the result of 15 years of planning and new product development, Mr. Kahl said. He is the son of Jack Kahl, the former CEO of Manco Inc., which was bought by ShurTech’s former owner, Henkel Corp. of Germany. ShurTech now has a portfolio of colored, patterned and licensed products, including newly introduced Justin Bieber Duck tape — its first celebrity product — featuring pictures of the singer on the tape. It is in those products, and the new customers they attract, that the company sees its future. In 2011, the 350-employee company experienced double-digit percentage sales growth from 2010, said Mr. Kahl, See SURE Page 14

Indiana’s loss is about to be Cleveland’s gain, as Manitowoc Co. plans to add manufacturing jobs and a divisional headquarters in the city’s Collinwood neighborhood. The Wisconsin-based maker of cranes and commercial food equipment is consolidating the Americas Ovens division of its Foodservice arm at 1333 East 179th St., where the company already operates a plant that produces commercial ovens under the name Cleveland Range. The site also will serve as the new headquarters for the division. “It says something positive about Cleveland that we’re able to attract them and retain employees,” said Tracey Nichols, economic develop-

ment director for the city of Cleveland. Manitowoc at present employs about 260 employees in Cleveland. The company plans to begin the hiring process in the next four to five months for as many as 200 hourly positions and to add some salaried positions within the next two years, said Tom Musial, senior vice president of human resources and administration for Manitowoc. Under the terms of loans and tax breaks being considered by the city, the company will be required to create a minimum of 100 jobs here within five years, according to Ms. Nichols. Manitowoc in the next few months will close its Lincoln Ovens plant in Fort Wayne, Ind., which See MANITOWOC Page 14

THE WEEK IN QUOTES “Current iron ore pricing ... is just not sustainable. ... Our position is that the current pricing is temporary and that, longer term, pricing will be supported.”

“We’re a sports radio station. Why wouldn’t we want to be a part of the conversation? But truly, no decision has been made.” — Tom Herschel, general manager, CBS Radio Cleveland. Page One

— Pat Persico, spokeswoman, Cliffs Natural Resources Inc. Page One

“2012 has been a good story for us in that there has been some recovery. I would not call it ‘recovered.’” — Mike Bauer, president of U.S. businesses for Moen Inc. Page 6

“We want citizens to receive the information they’re after. We want government entities to have a clear and reasonable path toward complying with a request.” — From a Personal View by Ohio Attorney General Mike DeWine. Page 10

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Shearer’s new owners think big Wind Point: Chip maker will grow, acquire By GINGER CHRIST gchrist@crain.com

For the first time in more than 35 years, come October one of the namesake members of Shearer’s Foods will not be at the helm of the company. But the snack food manufacturer’s history of growth isn’t coming to an end with its sale to Wind Point Partners. The Chicago-based private equity firm that’s buying Shearer’s Foods has one goal in mind: growing the business. Wind Point plans to do that by expanding Shearer’s into new geographic markets and through

acquisitions and product development, said Mark Burgett, managing director at Wind Point. “First and foremost will be organic growth,” he said. “But we will opportunistically look at acquisitions.” Mr. Burgett said Shearer’s headquarters will stay in Brewster, where the company in 2010 opened a $66.5 million plant. Shearer’s employs 1,850 workers nationwide. “We do anticipate meaningful investment within our existing footprint,” he said. “It will likely be within the four walls of our existing manufacturing structure.” Wind Point’s possible acquisition

targets are companies with a product or manufacturing capability Shearer’s doesn’t have, and companies in areas where Shearer’s doesn’t have manufacturing plants. Two areas Mr. Burgett said were ripe for expansion are the Southwest and the Southeast. Wind Point also will focus on building market share for Shearer’s kettle chips, a product line that has seen a lot of growth, and on research and development for other new products, Mr. Burgett said. Wind Point’s acquisition strategy involves growing a business and then selling it once it has reached a predetermined value. “There’s no set timetable for a sale, but I would say we will eventually sell the business,” Mr. Burgett said. “What we’re focused on right now is our value acquisition plan.”

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Wind Point’s strategy makes sense to Chris Snider, founder and president of Aspire Management Inc., a business consulting firm in Brunswick that specializes in exit planning. “One thing for sure is they’re looking for the company to grow. They’re not buying it just to keep it the same size,” Mr. Snider said. “At the end of the day, this should be a positive thing for Shearer’s Foods.” Mr. Snider, who also is founder and president of the Northeast Ohio chapter of the Exit Planning Institute, said the biggest change for Shearer’s likely will be the leadership transition and how that will affect the culture of the business. With Wind Point’s acquisition, Bob Shearer, the CEO of Shearer’s Foods since 1974, no longer will serve as the top executive at the company. He will remain a shareholder in the business and will serve as a consultant for an unspecified period of time. C.J. Fraleigh, who most recently served as CEO of Sara Lee, is being brought in as a partner with Wind Point and will become chairman and CEO at Shearer’s. “Whether it’s a strategic buyer or a private equity firm, the biggest thing is there’s a lot more structure put in place. It’s a lot less personal than when it’s a family business,” Mr. Snider said. “It’s much more regimented.” While Mr. Shearer is stepping down, the rest of Shearer’s existing management team will remain after the sale is finalized, Mr. Burgett said. “The company has a very strong and positive culture and that’s largely due to Bob Shearer and due to the people there at Brewster,” he said. Shearer’s officials declined to comment on the sale. Wind Point owns four other foodrelated businesses — Hearthside Food Solutions, Nonni’s, Rupari Foods and Ryt-way Industries. Shearer’s will be operated separately. “The quality of the manufacturing and their ability to have really innovative new products really differentiated the company from our standpoint,” Mr. Burgett said. ■

Volume 33, Number 36 Crain’s Cleveland Business (ISSN 0197-2375) is published weekly, except for combined issues on the third week of May and fourth week of May, the fourth week of June and first week of July, the third week of December and fourth week of December at 700 West St. Clair Ave., Suite 310, Cleveland, OH 44113-1230. Copyright © 2012 by Crain Communications Inc. Periodicals postage paid at Cleveland, Ohio, and at additional mailing offices. Price per copy: $2.00. POSTMASTER: Send address changes to Crain’s Cleveland Business, Circulation Department, 1155 Gratiot Avenue, Detroit, Michigan 48207-2912. 1-877-824-9373. REPRINT INFORMATION: 800-290-5460 Ext. 136

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CRAIN’S CLEVELAND BUSINESS

WWW.CRAINSCLEVELAND.COM

SEPTEMBER 17 - 23, 2012

Improved housing market lifts home product makers Manufacturers say sales still below past levels By GINGER CHRIST gchrist@crain.com

As more wooden housing frames pop up on the landscape and more “sold” signs dot streets, local manufacturers reliant on the housing industry are starting to feel a gradual easing of the tension created by a recession-strapped market. Just ask Mike Bauer, president of U.S. businesses for Moen Inc. in North Olmsted. After years of operating with tight margins, Moen, a maker of kitchen and bath faucets and sinks, is hiring again and is investing in new product development. Moen’s sales in its new construction segment — the segment hurt most by the housing crisis — are up doubledigit percentages from 2011, Mr. Bauer said. He declined to reveal specific sales figures. “2012 has been a good story for us in that there has been some recovery,” he said. But he was quick to add, “I would not call it ‘recovered.’” Ohio has seen 13 straight months of home sales gains, according to the Ohio Association of Realtors. However, underscoring Mr. Bauer’s point about recovery, statewide sales figures remain well below levels seen in 2006, before the housing slump hit. Through the first seven months of this year, Ohio recorded 63,519 home sales, which is 23% below sales during the like period six years ago, according to the association. Still, more than a year of sales growth in Ohio’s housing market, and similar improvements nationwide, represents a welcome development. “We’re just starting to see the

recovery take place,” said Mike Conway, a spokesman for Cleveland-based paintmaker SherwinWilliams Co.

Playing to their strengths Sherwin-Williams recorded net income of $227.8 million, or $2.23 a share, for the second quarter, a 27% increase from the like period of 2011. In July, it raised its full-year guidance for diluted earnings per share to a range of $6.20 to $6.40 from a range of $5.75 to $6.05. Christopher Connor, chairman and CEO of Sherwin-Williams, said in a July 19 earnings conference call that the second-quarter growth was led by the company’s Paint Stores Group, which includes sales to new residential painting contractors and residential repaint contractors, among others. The Paint Stores Group increased sales 14.6% from the second quarter of 2011. While most of the growth still is in residential remodeling efforts, Mr. Connor said improving housing volume numbers “are all really positive market metrics to sustain growth in this business.” During the downturn, SherwinWilliams reduced its dependence on the new home construction segment, which represented 20% of its business prior to the 2008 recession. The company instead focused on introducing new products in areas such as residential repainting and property maintenance that didn’t see the same declines. In 2011, Sherwin-Williams launched a line of paint, HGTV Home, in partnership with the HGTV cable channel to cater to do-it-yourselfers.

JANET CENTURY

Mike Bauer, president of U.S. businesses for Moen, said sales in the new construction segment are way up over 2011.

Hiring again The improved housing market led Kichler Lighting, a Cleveland-based producer of residential lighting and ceiling fans, to begin hiring again last year, after laying off workers throughout the recession. Kichler, which has about 500 employees, 400 of whom work in Cleveland, hired 10 to 15 people in 2011 and currently has a number of jobs posted on various job websites, said Jeffrey Dross, corporate director of education and industry trends for the company. While Kichler also turned to new product lines to weather the housing storm, he said the recent hiring is the result of the housing market’s return.

Small businesses connect through CLE.

Thanks to an uptick in housing sales, Kichler’s sales to builders are improving. In 2011, builder sales rose 2% from the previous year, Mr. Dross said, and the improvement continues this year, though he would not release specific sales figures. “Right at the time the housing industry was consuming smaller amounts of products, we were starting to innovate,” Mr. Dross said. “While the total company did have a relatively small percentage dip, we did manage to keep our heads above water.” Kichler also invested in LED technology to support growth in its portable lamps and landscape lighting lines, Mr. Dross said. Similarly, Moen shifted its mar-

keting efforts to more profitable sectors such as residential remodeling during the housing slump. It’s now seeing the benefit as both areas are growing, Mr. Bauer said. “We’re coming up from the bottom and because we’ve had to adjust and scale our business along the way, the growth is allowing us to invest again,” he said. The company in 2012 is spending more money on advertising and marketing and is increasing the size of its work force, Mr. Bauer said. Moen is not yet back to its prerecession employment numbers, he said, though he declined to share specifics. Moen today employs about 600 at its headquarters and 2,500 worldwide. ■

Federal Contracting: Hot topics and recent developments ROUNDTABLE EVENT Thursday, October 4, 2012 11:30 a.m. to 1:00 p.m. EDT Location: McDonald Hopkins, Fifth Third Center 600 Superior Avenue, East, Suite 2100 Downtown Cleveland

RSVP: mcdonaldhopkins.com or call: 216.348.5400 to register.

In business, it’s all about making the right connections; why not connect with some of Cleveland’s largest organizations at Synergy 2012, September 27th at Burke Lakefront Airport. CLE and the Construction Employers Association are providing free seminars by industry experts—education to help you grow, market, and sustain your business and learn how you can be part of the multi-million dollar activities for lakefront development. Synergy is brought to you by Mayor Frank G. Jackson and the Cleveland Airport System, which knows a thing or two about making connections. To register or learn more, contact synergy@clevelandairport.com or call (216) 265-6137.

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Initial hurdles cleared, new FM station on air after delay By MICHELLE PARK mpark@crain.com

It has its morning and afternoon drive personalities, a studio above a concert venue, committed advertisers and, now, launch. Cleveland’s newest radio Wilson station went live on Sunday, Sept. 9 — nearly two months after owner Tom Wilson projected it would. “It’s like anything else, you project a date and there are certain things that come up,” said Mr. Wilson, who with his partners sold Cleveland radio stations WDOKFM, 102.1, and the former WRMRAM, 850, in a four-station package deal in 1999 for more than $200 million. The new FM station — WLFM, 87.7, Cleveland’s Sound — was delayed in its debut when the consulting engineer couldn’t come to town from Chicago until early August, Mr. Wilson said. Plus, the signal, as numerous observers critiqued online, was weak initially. “That’s why we weren’t on the

air,” Mr. Wilson said. “When the station’s built, you’re going to have ins and outs and lapses. We wanted to make sure before we go on the air that we have solved all the problems.” To provide the cleanest possible audio path and ensure the highest-quality sound, the station installed in late August a transmission line from the studio to the tower, Mr. Wilson said. That was an investment of a few thousand dollars, he estimated. It appears to be paying off: Listeners posting on 87.7’s Facebook page aren’t talking about static anymore; they’re saying things such as, “Doing a nice job in music selection by diversifying the modern rock with the classics, keep it up!” and “Love it! So CLE!” “One of the great advantages that station will have is that it’s 100% locally programmed by people who have a lot of experience in the business and who want to bring a unique sound to the market,” said Bill Maylone, the consulting engineer who helped build 87.7’s

studio, which sports bright paint and album covers on the walls. “It’s done right there in the office — kind of like the way radio was meant to be,” Mr. Maylone said.

Live from The Agora Though he isn’t disclosing revenue projections, Mr. Wilson said prior to its launch, 87.7 had roughly a dozen advertisers committed, including the Cleveland Metroparks and the Cleveland Metroparks Zoo. “That’s incredible,” Mr. Wilson said. “We feel really good that people have faith in our company and our people … to go on from day one. “People are excited about being involved,” he added. “Now, we’ve got to deliver.” After Mr. Wilson announced his plans for a locally owned rock and talk format, the station hosted a talent show in July at The Beachland Ballroom where roughly 175 people vied for jobs with the station. Of those who participated, one has been hired and two are being considered, Mr. Wilson said. The station has hired about a dozen people in total, most of whom were found through word of

mouth, Mr. Wilson said. The staff occupies more than 3,000 square feet above The Agora, a longtime concert venue at 5000 Euclid Ave. Mr. Wilson signed a five-year lease after The Agora’s owner called Mr. Wilson and had him come see it. “What better place to have a radio station than at The Agora?” Mr. Wilson said, citing its lineup of concerts. “It’s so easy — the day (artists) are on — to have them take the elevator and come on the air.” Christopher Maduri, market manager for CBS Radio Cleveland for seven years, is a partner at 87.7, as are Tom Embrescia and Larry Pollock, who partnered with Mr. Wilson in Cleveland radio ventures before, including the aforementioned ones that sold for millions.

Drive-time duo Among the dozen employees hired is Rachel Steele, the station’s afternoon drive personality and music director who formerly was a radio disc jockey for WKRK-FM, 92.3, before it went DJ-less and later switched to its current sports format. “I love the fact that it has local owners,” Ms. Steele said of 87.7.

“It’s my dream job. It’s like playing DJ for the entire city.” Ms. Steele said 87.7 will play music targeted to people 25 to 49 years old, including that of U2, Dave Matthews Band, The Black Keys and Adele. “It’s not going to be screamy,” she said, vetoing Metallica and Ozzy Osbourne. Behind the station’s “The Archie Morning Show,” which launches today, Sept. 17, is Archie Berwick, who most recently worked as an emcee for the New York Mets and has never been on air before. “That’s why I say, ‘Expect the unexpected,’” Mr. Berwick said. “I’m going to be myself. I’m not into all that celebrity gossip. We got enough gossip and interesting people in this city instead of worrying about Kim Kardashian.” Of choosing a radio rookie for morning drive, Mr. Wilson noted, “Sometimes, the raw talent that’s never been on air, that doesn’t have the strict radio presentation, are the best.” Among the shows that are planned is one that will highlight local Cleveland artists. ■

Employee-owned Oswald Cos. to install company vet as new leader By MICHELLE PARK mpark@crain.com

Oswald Cos., a Cleveland insurance brokerage that counts 250 employeeowners, will usher in new leadership come Jan. 1, and its incoming CEO is no stranger to the firm. Robert J. Klonk, a 17-year Oswald veteran who most recently was co-pres-

ident and chief sales officer, will take over as CEO effective with the New Year. Mr. Klonk will succeed Marc S. Byrnes, who will remain chairman of Oswald’s board and will serve as an adviser to the executive team. David C. Jacobs will remain president and chief operating officer, and Joseph G. DuBois will remain chief financial officer. “Our industry is changing fast, but

Symposium on

Oswald Cos. is well-positioned to continue our steady organic growth in the years ahead,” Mr. Klonk said. “Under Marc’s leadership, Oswald is now one of the largest independent, employee-owned insurance brokerage and consulting firms in the country and his commitment to internal perpetuation has been instilled in Dave Jacobs, Joe DuBois and me. We will remain employee-owned

and client-focused.” The new leadership is committed to keeping the company privately held, Mr. Byrnes said. “Bob, Dave and Joe have already demonstrated their extraordinary leadership, teamwork and management skills, which will enable Oswald to remain nimble and responsive to our clients,” Mr. Byrnes said in a statement. ■

Sept. 26-27, 2012

Flexible Liquid Crystal Devices

Talk vs. Execution In 2012 year-to-date, the Cleveland office of Marcus & Millichap has closed 73 real estate and financing transactions valued at over $200 million. We have approximately $85 million of properties under contract and over $275 million worth of investment properties exclusively listed for sale across all property types.

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Kiva Auditorium, Kent State Student Center, Kent Campus This two-day symposium focuses on the latest developments in flexible liquid crystal devices: displays, e-writers, eyewear, photovoltaics, sensors and biomedical devices. It will feature presentations from technology and business leaders in each field and a poster session reporting the latest research and developments from members of FlexMatters, the Northeast Ohio collaboration, fostering the growing regional cluster in flexible electronics.

Invited Speakers Include: e-Writers: e-Paper: Eyewear: Sensors: Electronics: Electrospun Fibers: Flexible Materials: Flexible Materials:

Asad Khan, Kent Displays Inc. Mike McCreary, E Ink Corporation Bahman Taheri, AlphaMicron Nicholas Abbott, University of Wisconsin, Madison Shizuo Tokito, Organic Electronics Research Center, Yamagata University, Japan Jan Lagerwall, Seoul National University, Korea Miko Cakmak, University of Akron Joe Klinehamer, Genvac Aerospace

Please register at www.kent.edu/research/flcd2012. Kent State University, Kent State and KSU are registered trademarks and may not be used without permission. Kent State University is committed to attaining excellence through the recruitment and retention of a diverse student body and workforce. 12-2014

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* Includes sales of apartment, office and retail properties of $1 million and above nationally, 12 months ending 3/31/2012; list side. Sources: Marcus & Millichap Research Services, CoStar Group, Inc.

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9

Stock: Cliffs bullish on long-term trends, short-term help in China continued from PAGE 1

depositors would drool over as they see yields these days on their cash of 1% or less. It remains to be seen if Cliffs can keep its dividend intact while the company continues to invest in longterm, capital-intensive projects. Some analysts say unless a sharp rebound in ore prices happens soon and reverses the decline in earnings and revenue that the company saw in the second quarter because of those sagging prices, Cliffs might need to make some tough choices. “Unless (the market price of ore) improves, we see Cliffs needing to cut its dividend,� UBS analyst Shneur Gershuni wrote in a Sept. 5 report in which he downgraded Cliffs stock to a “neutral� rating from a “buy.� He wrote that the company likely would need to curtail capital investments in a chromite mine in northern Ontario, a project that Cliffs plans to spend as much as $3.6 billion to develop between now and the end of 2016. Mr. Gershuni told investors that if ore prices dip to $80 per ton, Cliffs’ entire dividend is at risk, along with its ability to build out the chromite mine. At the recent price level of $90 per ton, Cliffs could pay a reduced dividend, but still would need to curtail its chromite investments, he wrote. It would take an ore price of about $120 per ton to support both Cliffs’ current dividend and its chromite investments plans, Mr. Gershuni estimated.

SOURCE: NEW YORK STOCK EXCHANGE

Persico said. Ore that had been going to European mills now is flooding other markets, helping to drag down the worldwide price, she said. But both long- and short-term trends should help push ore prices back up, she said. Over the long haul, Cliffs expects megatrends such as the increasing urbanization of society worldwide to create continued demand for construction, and that means demand for steel and, in turn, for iron ore. But in the short term, help might be coming from China, Mr. Persico said. The Chinese government announced on Sept. 5 that it will spend $157 billion on highways, ports, airports and other infrastructure projects. That move surprised some analysts, who had been downgrading Cliffs and other stocks for fear that a Chinese stimulus plan was not in the cards.

A confident long view Cliffs, however, seems more optimistic. Ms. Persico said the company might curtail some of its investments, but has no plans to cut either its staff or its dividend. The company employs about 7,500 people worldwide, including 350 people in the Cleveland area. Its quarterly dividend is set at 62.5 cents a share. “We’ve done a lot of pressure testing,� Ms. Persico said. “We continue to believe we will be able to deliver on that dividend. We have a strong balance sheet with ample liquidity — about $1.6 billion.� On top of that, the company is convinced that ore prices won’t stay at their recent levels. “Current iron ore pricing, at sub$100-a-ton, is just not sustainable — and that’s not anything different than the other mining companies believe as well,� Ms. Persico said. “Our position is that the current pricing is temporary and that, longer term, pricing will be supported.� Cliffs believes ore prices of $120 can be sustained, once the market stabilizes, she added. The recent woes are partly because of the economic slowdown in Europe, which has curtailed construction and infrastructure investments, Ms.

2012 — a number the company reaffirmed for analysts in a Sept. 11 presentation. Cliffs also is still growing. While it might not make the big acquisitions that brought aboard new mining operations like it did in 2010 and 2011, it’s on track to spend $600 million this year and another $600 million in 2013 to expand existing operations, particularly in Canada. That spending will increase the

company’s scale and lower its costs, the company maintains. In the meantime, the news out of China has been good, but not out of line with what Cliffs was expecting or hoping for, Ms. Persico said. “Their announcement last week that they’re boosting their infrastructure investment was a real boost to the commodity markets,� she said, not only because it means direct investment in steel-consuming

infrastructure, but because the move is designed to support growth of the Chinese economy in general. However, the company does not expect this to be the last word on China, which increasingly is adding volatility to global commodity prices as it tries to manage its own growth. “If history gives us any indication, we can expect some further volatility in China as they continue to industrialize,â€? Ms. Persico said. â–

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China to the rescue Like Mr. Gershuni, analysts Arun Viswanathan and Joseph Krawczak, both of Longbow Research in Independence, recently downgraded Cliffs stock to a “neutral� rating from a “buy,� citing “waning hopes for a large stimulus program� that would sustain China’s demand for ore in a Sept. 6 report. However, Mr. Krawczak then noted on Sept. 11 that “the report was written pre-Chinese stimulus announcement, hence the more bearish iron ore expectations.� Indeed, China’s announcement almost immediately boosted iron ore prices, and Cliffs’ share price got a lift as well — but it has a ways to go to get back to nearly $100 a share. While iron ore was clawing its way back to $100 a ton, Cliffs’ stock price rose nearly 24% in a week, to $41.68 last Tuesday, Sept. 11, from $33.68 on Sept. 4. Cliffs has been singled out by some investment advisers as a way to play the iron ore market, because the company is focused narrowly on mining ore and has become a big player in the worldwide arena. Cliffs’ sales have climbed from $1.7 billion in 2005 to an expected $6.4 billion in

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PUBLISHER/EDITORIAL DIRECTOR:

Brian D. Tucker (btucker@crain.com) EDITOR:

Mark Dodosh (mdodosh@crain.com) MANAGING EDITOR:

Scott Suttell (ssuttell@crain.com)

OPINION

No on 2

T

he current method by which politicians draw up congressional and legislative districts in Ohio is flawed and should be replaced. However, a proposed constitutional amendment on the Nov. 6 ballot that would change the redistricting process isn’t the appropriate replacement. It’s why we urge voters to reject the proposal, which is state Issue 2. Voters First, a union-financed group that crafted the proposed amendment, pitches Issue 2 as taking redistricting out of the hands of politicians by entrusting the process to a 12-member Citizens Commission. “People, not politicians” is the Voters First slogan, and it’s a noble-sounding goal. The catch is, Issue 2 doesn’t de-politicize the redistricting process; it only moves the politicking to the judicial branch of government, where it doesn’t belong. The process would start with the chief justice of the Ohio Supreme Court selecting eight Ohio appelate court judges to serve as the panel that would determine which applicants are among an initial pool of 42 who would be considered for seats on the Citizens Commission. Because appellate judges are elected in Ohio, they could — and likely would — be subjected to attempts at political influence by interest groups that would want to see applicants they favor selected for the pool. But the potential political pressure on the judiciary doesn’t end there. Should the Citizens Commission fail to achieve a majority vote in favor of a redistricting plan by the date set under the amendment, the job of picking a plan would fall to the Supreme Court — the members of which also are elected. If any group understands and values the role of the judiciary among the three branches of government, it is the Ohio State Bar Association. And it has come out against Issue 2. In the bar’s view, the proposal “inappropriately takes executive and legislative appointment authority and moves it to the judiciary. This politicizes the judicial branch of government, which must remain independent, fair and impartial.” The bar captures well why it opposes Issue 2 when it states, “By directly involving the judicial branch of our Ohio government in the most political of activities — that is, redistricting — the proposed amendment attacks a most fundamental of constitutional safeguards, the separation of powers.” Amen. We hope voters will reject Issue 2, but that its presence on the ballot will motivate Gov. John Kasich and the Legislature to get behind a measure to bring greater equity to the redistricting process. We continue to advocate for a plan put forth by Secretary of State Jon Husted when he was a senator. Under that plan, an Apportionment Board consisting of seven members (the governor, secretary of state, auditor, House speaker, Senate president and minority leaders in the House and Senate) would need a supermajority of five members to move a redistricting plan forward. And at least two of those “yes” votes would need to come from members of the minority party. But to have any chance of seeing that plan become reality, voters first must say “no” to Issue 2.

FROM THE PUBLISHER

For Browns, hope spelled H-a-s-l-a-m

B

Well, Browns fans are intrigued by the elieve me when I say that I never ownership change. They’ve read enough intended to write about football about Tennessee businessman Jimmy two weeks in a row. But I just Haslam to be intrigued. He successfully can’t help myself. expanded a family business. He loves the As my son, wife and I watched that University of Tennessee and his home dramatic opening-day loss by the state, but cares enough about his new Browns, I recalled watching games with “baby” that he’s buying a home here. He my dad when I was young. I recall how intends to be personally involved. he would perch on the edge of Everything — even things like his chair when things got tense, BRIAN selling the naming rights to the much like I did as the Eagles TUCKER lakefront stadium — is on the drove for what would end up table and will be evaluated. being the game-winning score. The new owner, assuming “Remember, Graham, that the NFL approves him in midno matter what happens in this October (which should be a lock), game, this is how it feels to will bring a proven business watch your team when it actuacumen to his investment, and ally is in contention to win a that means a critical top-togame,” I told him. Of course, bottom analysis of operations Browns fans haven’t actually and the people charged with all the moving known that feeling on most Sundays for parts of a National Football League a long time now. franchise. And he’ll have more time to do My wife, Janet, is a very knowledgethat, after having relinquished the CEO’s able sports fan, and has been here two job of Pilot Flying J last week to a handdecades without seeing a Cleveland picked successor. championship team. As we longtime This new era could be vastly different North Coast residents know, that’s a than the previous two iterations. The blink of an eye. Try waiting since 1964.

most recent, owned by financier Al Lerner and then marginally run by his son after the father’s passing, has been largely unsuccessful on the field, which makes the business side that much more difficult. The “old” Browns — the version thenowner Art Modell yanked out of Cleveland for the cash in Baltimore — won the NFL title in 1964 and then was a heartbeat from the Super Bowl twice in the mid-80s. Art Modell so desperately wanted to win another championship that he foolishly overpaid for a succession of aged, free-agent players who contributed marginally, if at all. When hit with a debt crisis, he grabbed the money from Baltimore rather than sell the team to someone who would keep it here. That was the Art Modell that had to be the owner, who wanted to hand the team over to his two sons, much like the Rooneys or the Maras, two storied NFL owner-families. It didn’t work here, and it didn’t work in Baltimore. In the end, he had to sell. Let’s hope that the Haslam era is vastly different. It certainly feels like it will be. ■

PERSONAL VIEW

Records disputes now more easily settled By MIKE DeWINE

W

hen battle lines are drawn between citizens or journalists asking for public documents and the agencies being asked to release them, forging a truce between the two sides can score a victory for common sense and good government. If there’s a conflict between residents or reporters who need information and officials who are in charge of providing it, the Ohio Attorney General’s Office now can play the role of a neutral mediator. The Ohio Public Records Act promoted open, transparent government through orderly and disciplined access to public information. Our public records law, however, had one glaring weakness: For those who asked a government agency

Mr. DeWine is attorney general of Ohio. for public information and had their request denied or delayed unreasonably, there was no provision to settle the dispute except through a lawsuit. Ohioans without the resources to wage a court battle had no real recourse. We want citizens to receive the information they’re after. We want government entities to have a clear and reasonable path toward complying with a request. To speed up the process, and to save taxpayer money and everyone’s time, we launched a voluntary Public Records Mediation Program. Our goal is to protect the rights and interests of Ohioans, the media and local officials as well as work toward resolving disputes before any of the parties engage in costly and

time-consuming litigation. Here’s an example of how the program works: A requester who had sought public records from a city municipal court asked us for public records mediation after nearly six months of waiting for, but never receiving, the records he requested. In addition, the city municipal court had not responded to his follow-up calls or emails. Our Public Records Unit worked with the city law director and ensured the documents were forwarded to the requester. The director was then also able to identify and fix the glitch the requester experienced with the municipal court’s system, thereby preventing problems with future requests. Our mediation program assists 1) those See VIEW Page 11

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CRAIN’S CLEVELAND BUSINESS

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THE BIG ISSUE

11

In remembrance of

Art Modell

If you had total control of Congress, what spending might you cut? What taxes might you raise?

We invite you to focus on the contribution Art made to the Cleveland Community and the National Football League ...A driven man of vision.

SCOTT TENNANT

MARIBETH FEKE

KEVIN JAKUPCA

TIM VAUGHN

Wickliffe

Parma

Westlake

Cleveland

It is an extremely complex problem. The trouble is that both sides reduce it to simplistic talking points. ‌ I don’t know what the answer is, but I know it’s a lot more complex than what we’re hearing from both presidential candidates.

Cut some of the loopholes for the higher-income folks. ‌ I would probably look to excise taxes ‌ and just tweak things so you could get more money in.

Tax the millionaires more and not tax people like me. ‌ I’m broke again. I have 30 bucks in my account to cover my parking for work for this week and next week. It’s not going to cover it.

I would 1,000% do whatever it took to keep jobs in America. ‌ Even if there’s such a high import tax where it’s not profitable for businesses to be outside the U.S. anymore.

Harlan Diamond & the Executive Caterers Family 6111 Landerhaven Drive, Mayfield Hts. • 440.449.0700

6001 COCHR AN ROAD, SOLON

➤➤ Watch more of these responses by visiting the Multimedia section at www.CrainsCleveland.com.

View: Mediators know records law continued from PAGE 10

who believe their requests for information were improperly denied or were not responded to in a reasonable amount of time; and 2) local public officials who struggle with requests they see as ambiguous, overly broad, or difficult to fulfill. Anyone who has requested public records from a local public office, or a public office that has received a public records request, can apply for mediation so long as the requester hasn’t filed a lawsuit. Once both parties voluntarily consent, and once we determine mediation is appropriate, a member of our staff who is knowledgeable about Ohio Public Records law and professionally trained as a mediator will arrange a mediation session — usually a telephone conference call. The mediator will help each party

see the other’s point of view but won’t offer legal advice or make a “decision� about the dispute. In addition, the mediator can cite the law and how it has been interpreted by the courts. This may provide the “reality check� necessary for either the requester or the public office to bring their approach more in line with the law and move toward resolving the dispute. The mediation sessions are private, confidential and cost-free, and can deliver results more quickly than protracted litigation. Because the Attorney General represents all state agencies and boards and commissions, our office cannot mediate cases involving clients. However, we can often assist in moving toward a resolution in these cases by simply picking up the

WRITE TO US Send your letters to: Mark Dodosh, editor, Crain’s Cleveland Business, 700 W. St. Clair Ave., Suite 310, Cleveland, OH 44113-1230; mdodosh@crain.com

4% rise in group health care premiums below last year’s By JERRY GEISEL Business Insurance

Group health insurance premiums rose modestly this year, according to a survey by the Kaiser Family Foundation. The survey of more than 2,000 employers found that the premium for family coverage rose an average of 4%, increasing to $15,745 this year. “Four percent is a low increase. It is good news,� said Drew Altman, president and CEO of the Kaiser Family Foundation in Washington. That 4% increase compares with an average increase of 3% that Kaiser found in 2010 and a 9% increase in 2011. That 9% increase, which was much higher than increases found in several other surveys, may have been an “aberration,� Mr. Altman said. A White House official attributed the large health care premium hikes

Kaiser found for 2011 at least in part to insurers’ miscalculations on the impact of the health care reform law. This year’s increase is more in line with other research. For example, employers responding to a Mercer LLC survey estimate per-employee health costs in 2012 will rise an average of 5.7%. The Kaiser survey also found that premium costs are slightly higher at larger employers than smaller organizations. For example, the average premium cost for family coverage among larger employers, defined as those with at least 200 employees, was $15,980. That compares with an average premium cost of $15,253 among employers with between three and 199 employees. ■Jerry Geisel is an editor-at-large at Business Insurance, a sister publication of Crain’s Cleveland Business.

phone and calling our counterparts in these agencies. We believe this program is a win-win for all concerned. It saves time and money while helping public agencies get public records out to those who request them. For more information about Ohio’s public records laws, our voluntary mediation program, or to apply for mediation, contact the Ohio Attorney General’s Public Records Unit at 1-888958-5088, or log onto our website at www.ohioattorneygeneral.gov. â–

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TAX LIENS The Internal Revenue Service filed tax liens against the following businesses in the Cuyahoga County Recorder’s Office. The IRS files a tax lien — a public notice to creditors that the government has a claim against a company’s property — to protect the interests of the federal government.

LIEN FILED Bedford Heights Day Care and Nursery Center Inc. 21881 Libby Road, Bedford Heights ID: 34-1150492 Date filed: July 11, 2012 Type: Employer’s withholding Amount: $20,405

LIENS RELEASED Charles P Braman & Co. 23300 Chagrin Blvd., Suite 102, Beachwood ID: 34-0877051 Date filed: June 19, 2012 Date released: July 24, 2012 Type: Corporate income Amount: $6,857 Merchant Services Hardesty Enterprises Inc. 11008 Detroit Ave., Cleveland ID: 01-0575712 Date filed: April 6, 2009 Date released: July 24, 2012 Type: Employer’s withholding,

WWW.CRAINSCLEVELAND.COM

SEPTEMBER 17 - 23, 2012

GOING PLACES unemployment Amount: $63,381 National Bias Fabric Co. 4516 Saint Clair Ave., Cleveland ID: 34-0736356 Date filed: July 9, 2010 Date released: July 24, 2012 Type: Employer’s withholding Amount: $30,973 Paul F Smith Jr. DDS Inc. 20119 Farnsleigh Road, Suite 207, Shaker Heights ID: 34-1337892 Date filed: Feb. 7, 2012 Date released: July 24, 2012 Type: Failure to file complete return Amount: $48,161 Pyramid Plastics Inc. 9202 Reno Ave., Cleveland ID: 34-1013851 Date filed: May 23, 2005 Date released: July 24, 2012 Type: Employer’s withholding, unemployment Amount: $219,000 William E Crowe MD Inc. 6681 Ridge Road, Suite 204, Parma ID: 30-0019966 Date filed: Feb. 12, 2010 Date released: July 5, 2012 Type: Employer’s withholding, failure to file complete return Amount: $17,085

JOB CHANGES ARCHITECTURE MOODY NOLAN: Shannon Thorsen to business development.

CONSTRUCTION RUHLIN CO.: Russell Lee to superintendent; Jim Sallo to submittal engineer; Beth Hevener and Julie Bell to receptionists.

FINANCE FIFTH THIRD BANK, NORTHEASTERN OHIO: Rob Soroka to senior vice president, head of Retail Banking. HUNTINGTON BANK: Marlon Moore to supplier diversity manager; Nicholas Buzzelli to vice president, commercial relationship manager-senior.

FINANCIAL SERVICE APPLE GROWTH PARTNERS: Michael Owens to principal. IPLANGROUP: Jill Banner to CEO; Gary Elsmore to president. SS&G: Josh Edwards and Ib Sabur to senior associates; Bambi Bibey and Sarah Wise to administrative assistants.

INSURANCE KAISER PERMANENTE OHIO

REGION: Shirley Palur to clinical operations consultant; Seona Goerndt to director, Diagnostic and Support Services; Mark A. Wexler to director, Health Plan Services Administration; Jaime LeBron to Medicare sales manager; Brian Worthington to leader, sales operations, Ohio region; Chuck Heald to regional communications lead.

Thorsen

Lee

Sallo

Hevener

Bell

Hill

LEGAL BUCKINGHAM, DOOLITTLE & BURROUGHS LLP: John F. Hill to partner. DINN, HOCHMAN & POTTER LLC: Joseph M. Saponaro to of counsel.

MANUFACTURING KING NUT COS.: Jim Pavlescak to vice president, manufacturing and plant operations. TIMKEN CO.: Kevin Beck to assistant treasurer, corporate treasury; Paul Locke to controller, Aerospace and Defense; Corina B. Mavrodin to general manager, global real estate and facility services.

NONPROFIT AMERICAN HOLISTIC MEDICAL ASSOCIATION: Claudia Schieve to marketing and communications coordinator; Sarah Turell to administrative assistant.

RESOURCE MANAGEMENT: SueAnn Naso (Staffing Solutions Enterprises) to president; Lauren Rudman to president-elect; Beth Warholy, Vicky DePiore, Shirley Hunter, Michael Hoffman, Doug Justus and Janet Rohlik to vice presidents. KENT STATE UNIVERSITY ALUMNI ASSOCIATION INC.: John Garofalo (Akron Community Foundation) to president; Maria Schneider to presidentelect; Brian Marino to vice president; H. Scott Westover to secretary; James Bailey to treasurer.

TRANSACTION REALTY: Michael Christopher Kane to sales associate.

SOCIETY OF FINANCIAL SERVICE PROFESSIONALS OF CLEVELAND: Charles F. Adler III (Schneider, Smeltz, Ranney & LaFond) to president; David A. Kucharski to executive vice president; Kemper D. Arnold to vice president; Arthur P. Ward Jr. to secretary/treasurer; James O. Judd to immediate past president.

SERVICE

AWARDS

IMARC RESEARCH: Mary L. Lewis, Virginia A. Mina, Janet M. GagnonYerkie, Tani Martin, Marcy B. McClain, Rachel Silver and Shawn Kennedy to clinical research associates; Christopher Roach to business department.

BUILD UP GREATER CLEVELAND: Joe Calabrese (Greater Cleveland Regional Transit Authority) received the Senator George V. Voinovich Public Works Employee of the Year Award.

BOARDS

RETIREMENT

ARTHRITIS FOUNDATION, GREAT LAKES REGION, NORTHEASTERN OHIO: Dr. Mark I. Froimson (Euclid Hospital) to chair; Daniel P. Walsh Jr. to immediate past chair.

TIMKEN CO.: Salvatore J. Miraglia, after 40 years of service, effective Dec. 31.

CLEVELAND TENANTS ORGANIZATION: Angela Shuckahosee to executive director.

REAL ESTATE

CLEVELAND SOCIETY FOR HUMAN

L U X U R Y

Send information for Going Places to dhillyer@crain.com.

A P A R T M E N T S

A sophisticated, easier lifestyle has settled in the heart of downtown.

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SEPTEMBER 17 - 23, 2012

Sure: Varied styles keep company different than competitor continued from PAGE 3

though he declined to disclose specific figures. It has upped its work force by 5% during each of the last two years and currently has 14 open positions posted for the Avon operation. “It’s basically, we brought a new market,” Mr. Kahl said about the company’s move into the crafting segment. Companies looking to break into new markets need to identify parallel markets where its existing products fit and find unique ways to market those products, said Keeven White, president and CEO of WhiteSpace Creative of Akron, a marketing communications agency. “ShurTech did this well by taking its already-existing line of products and slightly modifying them so they can break into the crafting market — a market that has been growing for several years now and will continue to grow,” said Mr. White, whose firm has not done work for ShurTech but years ago did work for a Henkel brand.

Crafty move ShurTech has made a concerted effort to make duct tape fun, as did Henkel.

For 12 years, ShurTech/Henkel has held contests such as Stuck at Prom, during which competitors vie to create the most creative Duck Tape prom dress to win a college scholarship. And for nine years, the company has sponsored the Avon Heritage Duct Tape Festival, which features, among other things, a duct tape parade. Casey Buchanan, administrator of Craftster.org, an online community for indie crafts, said duct tape crafts recently have been a driver of traffic to the site. While duct tape crafting has been around for a while, the reason for its draw to crafters has changed, she said. Crafters used to use duct tape and other household materials out of necessity, but now do so for the challenge to “(turn) something inconsequential into something beautiful, useful or valuable,” Ms. Buchanan said. “Every time I pass by something like duct tape in preprinted patterns, I smile a little because I know that crafters are the reason behind it,” Ms. Buchanan said. “There would be no reason for something like that unless there was a demand from people taking that and using it as a new kind of crafting supply.

“I think it’s great when companies realize they have a bigger audience for their product and actually make an effort to make things people will use for crafts,” Ms. Buchanan said.

markets and new customers, but they also serve as a way to distinguish the ShurTech brand from its major competitor, 3M, which also produces duct tape.

Promoting ‘Ducktivities’

Conversion for the future

As interest in the crafting sector grows, so too does ShurTech’s commitment to becoming a creative project supplier. Two years ago, ShurTech introduced Duck Tape adhesive sheets for use in crafting. And this summer, the company rolled out a Duck Tape bus, a traveling vehicle featuring interactive features, including a bracelet-making station and an iPad station, at which visitors can see different ‘Ducktivities’ — projects that can be made using Duck Tape. Part of the company’s strategy in entering crafting circles has been tied to social media, Mr. Kahl said. Starting four years ago, ShurTech began a social media push and now is active on Facebook, Twitter, Pinterest and YouTube, among other channels. It has 5.2 million Facebook fans and more than 20 videos posted on YouTube. The new styles of duct tape not only introduce the company to new

The company’s rebranding efforts really picked up steam three years ago, when North Carolina-based Shurtape Technologies bought the Avon operation and three of the brands housed there from Henkel. The acquisition formalized a 40year relationship with Shurtape, which makes ShurTech’s duct tape products. The acquisition not only gave the company a more limited product line on which to focus, but also brought it under ownership of a

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family-run company, which has simplified the decision-making process, Mr. Kahl said. “It allowed us to grow faster,” he said. Since the acquisition, Shurtape has taken ShurTech’s machine automation to a new level, according to Bob Wagner, security manager of ShurTech and a company employee for 22 years. The company just installed a new, $2.5 million conversion machine, which breaks the large rolls of duct tape manufactured by Shurtape into smaller retail-size rolls, Mr. Wagner said. Such automation efforts will better enable the company to keep up with the demand created by its specialty and colored lines of tape. ■

Manitowoc: Project a ‘neighborhood’ victory continued from PAGE 3

employs 200 people, and shift all oven production operations to its Cleveland plant. “Through this consolidation and our ongoing investments in Cleveland, Manitowoc will improve the service we provide to our customers with easier mixing of products for shipment, consolidated business operations and greater reinvestment in product development,” Mike Kachmer, president of Manitowoc Foodservice, said in a statement. Manitowoc plans to add a 30,000square-foot headquarters building to its 232,000-square-foot complex on East 179th Street and to upgrade its Cleveland operations. Improvements to the manufacturing site include new quality systems, computerized work instructions, lean work flow systems and updated warehouse operations. The new office space, in addition to serving as the division’s headquarters operations, will feature a commercial kitchen for customer support, equipment testing and sales training, according to the company. Mr. Musial said the company will be able to produce product more efficiently by putting all its manufacturing operations under one roof. “It gives us better use of our manufacturing capacity, which is key,” Mr. Musial said. Cleveland was chosen for the headquarters because of its proximity to the company’s transportation routes, the strength of its work force and the incentives and training opportunities available through local and state government bodies,

Mr. Musial said. Americas Ovens primarily serves chain accounts in the fast food business. The city of Cleveland for the last year has tried to woo Manitowoc in what has been referred to as “Operation Robin Hood,” according to Councilman Michael Polensek. The city was in competition with Fort Wayne for the headquarters and the consolidated manufacturing operation. “At the end of the day, we crossed the goal line with them,” Mr. Polensek said. “It’s one of those neighborhood victories that we all look to have.” The city, pending City Council approval, will grant Manitowoc a $250,000 forgivable loan to buy machinery and equipment for the plant and an $180,000 forgivable loan to help build the office space. It also is looking to offer a 10-year, 60% tax abatement on the new construction, which will yield the city $18 in new real property and income taxes for every $1 abated, according to Ms. Nichols. The Ohio Tax Authority also awarded Manitowoc an extension to its existing job creation tax credit. The company, which had a six-year, 50% tax credit, in August was granted an eight-year, 55% tax credit. Publicly traded Manitowoc reported that its loss in 2011 narrowed to $10.5 million from a loss of $79.5 million in 2010 on a 16% increase in sales. Its food service equipment segment’s operating earnings rose 6.4% to $216 million last year from $203 million in 2010 due to higher sales, improved pricing and manufacturing cost savings. ■

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2012 CRAIN’S HEALTH CARE DIRECTORY A comprehensive guide to Northeast Ohio’s health care providers. For more detailed listings, including a database searchable by company name or type of company, visit www.CrainsCleveland.com/section/HCD.

ADDICTION SERVICES Glenbeigh and Glenbeigh Outpatient Centers 2863 state Route 45, P.O. Box 298 Rock Creek 44084 (800) 234-1001 www.glenbeigh.com Top executive: Pat Weston-Hall

Hitchcock Center for Women 1227 Ansel Road Cleveland 44108 (216) 421-0662 www.hcfw.org Top executive: Mary Bazie

Lake-Geauga Recovery Centers Inc.

2351 E. 22nd St. Cleveland 44115 (216) 363-2580 www.stvincentcharity.com Top executive: Dr. David F. Perse

Women’s Recovery Center 6209 Storer Ave. Cleveland 44102 (216) 651-1450 www.womensrecoveryctr.org Top executive: Mary Jane Chichester

ASSOCIATIONS AND PROFESSIONAL GROUPS Academy of Medicine of Cleveland & Northern Ohio

9083 Mentor Ave. Mentor 44060 (440) 255-0678 www.lgrc.us Top executive: Melanie J. Blasko

6100 Oak Tree Blvd., Suite 440 Cleveland 44131 (216) 520-1000 www.amcno.org Top executive: Elayne R. Biddlestone

Lorain County Alcohol & Drug Abuse Services Inc.

Akron Regional Hospital Association

2115 W. Park Drive Lorain 44053 (440) 989-4900 www.lcada.com Top executive: Thomas D. Stuber

3200 W. Market St., Suite 200 Akron 44333 (330) 873-1500 www.arha.org Top executive: Sarah M. Metzger

Moore Counseling & Mediation Services Inc.

Alzheimer’s Association Cleveland Area Chapter

22639 Euclid Ave. Euclid 44117 (216) 404-1900 www.moorecounseling.com Top executive: Martina S. Moore

23215 Commerce Park Drive, Suite 300 Beachwood 44122 (216) 721-8457 www.alz.org/cleveland Top executive: Nancy B. Udelson

New Destiny Treatment Center 6694 Taylor Road Clinton 44216 (330) 825-5202 www.newdestinytc.org Top executive: Dr. Robert W. Bolois

New Directions Inc. 30800 Chagrin Blvd. Cleveland 44124 (216) 591-0324 www.newdirect.org Top executive: Michael E. Matoney

Oakview Behavioral Health Center 18697 Bagley Road Middleburg Heights 44130 (440) 816-8200 www.swgeneral.com Top executive: Thomas A. Selden

Recovery Resources 3950 Chester Ave. Cleveland 44114-4625 (216) 431-4131 www.recres.org Top executive: Debora A. Rodriguez

Rosary Hall at St. Vincent Charity Medical Center

American Diabetes Association 4500 Rockside Road, Suite 440 Independence 44131 (216) 328-9989 www.diabetes.org Top executive: Jill Pupa

American Heart Association, Cleveland Metro 1689 E. 115th St. Cleveland 44106 (216) 791-7500 www.heart.org

American Holistic Medical Association 27629 Chagrin Blvd., Suite 213 Woodmere 44122 (216) 292-6644 www.holisticmedicine.org Top executive: Steve L. Cadwell

Arthritis Foundation, Great Lakes Region, Northeastern Ohio 4630 Richmond Road, Suite 240 Cleveland 44128 (216) 285-2836 www.arthritis.org Top executive: Mary L. Kudasick

Association of Nurses in AIDS Care

The North American Menopause Society

3538 Ridgewood Road Akron 44333 (330) 670-0101 www.nursesinaidscare.org Top executive: Kimberly Carbaugh

5900 Landerbrook Drive, Suite 390 Mayfield Heights 44124 (440) 442-7550 www.menopause.org Top executive: Dr. Margery L.S. Gass

CHAP — Cuyahoga Health Access Partnership

North East Ohio Health Underwriters Association

75 Erieview Plaza, second floor Cleveland 44114 (888) 929-2427 www.cuyahogahealthaccess.org Top executive: Sarah Hackenbracht

28022 Osborn Road Bay Village 44140 (800) 550-4717 www.neohua.com Top executive: Sam Fiorentino

Christian Healthcare Ministries Inc.

Ohio League for Nursing

127 Hazelwood Ave. Barberton 44203 (800) 791-6225 www.christianhealthcareministries .org Top executive: Rev. Howard S. Russell

Community Care Network 3146 Scranton Ave. Cleveland 44109 (216) 688-4114 www.ccnworks.org Top executive: Jim McCafferty

Doula Network of Northeast Ohio 19006 Stony Point Drive Strongsville 44136 (440) 572-2574 www.doulaneo.com Top executive: Sunday Tortelli

Epilepsy Association 2831 Prospect Ave. Cleveland 44115 (216) 579-1330 www.epilepsyinfo.org Top executive: Kelley S. Needham

Fibromuscular Dysplasia Society of America 20325 Center Ridge Road, Suite 620 Rocky River 44116 (216) 834-2410 www.fmdsa.org Top executive: Pamela Mace

Health Action Council Ohio 6133 Rockside Road Independence 44131 (216) 518-9377 www.hacohio.org Top executives: Bob Zakrajsek, Lisa Kaiser

International Language Bank Box 145 Cleveland 44030 (440) 599-9999 www.internationallanguagebank.com Top executive: Michelle Eski

20545 Center Ridge Road, Suite 205 Rocky River 44116 (440) 331-2721 www.ohioleaguefornursing.org Top executive: Jane F. Mahowald

Society for Investigative Dermatology 526 Superior Ave. E., Suite 540 Cleveland 44114 (216) 579-9300 www.sidnet.org Top executives: Dr. Rebecca Minnillo, Jim Rumsey

BIOTECHNOLOGY Cellular Technology Ltd. 20521 Chagrin Boulevard Shaker Heights 44122 (216) 791-5084 www.immunospot.com Top executive: Paul V. Lehmann

LifeMedix LLC 526 S. Main St., Suite 801E Akron 44311 (330) 850-1199 lifemedix.com Top executive: Anup Salgia

Thermedx LLC 31200 Solon Road, Unit 1 Solon 44139 (440) 542-0883 www.thermedx.com Top executive: Douglas L. Carr

Norton 44203 (330) 825-0818 http://drcynthiapetroff.com Top executive: Dr. C.J. MarshallPetroff

The Healthy Smile Dental Care Center 34586 Lakeshore Blvd. Eastlake 44095 (440) 951-7856 www.jeffreygrossdds.com Top executive: Jeffrey Gross

Jennifer G. Robb, D.M.D. 1612 Cooper Foster Park Road Lorain 44053 (440) 960-1940 www.drjrobb.com Top executive: Dr. Jennifer G. Robb

Joel M. Salon, D.D.S., M.D. 34501 Aurora Road, Suite 301 Solon 44139 (440) 248-9097 Top executive: Dr. Joel M. Salon

Laura Adelman, D.M.D., Inc. 9945 Vail Drive, Suite 5 Twinsburg 44087 (330) 425-1885 www.drlaurasmiles.com Top executive: Dr. Laura Adelman

R. Michael Stone, D.M.D. 29001 Cedar Road, Suite 428 Cleveland 44124 (440) 442-3330 Top executive: Dr. Robert Michael Stone

Saint Luke’s Dental Associates 11201 Shaker Blvd., Suite 136 Cleveland 44104 (216) 368-7238 www.stvincentcharity.com Top executive: Dr. David F. Perse

Strongsville Center for Cosmetic and Implant Dentistry 11925 Pearl Road, Suite 206 Strongsville 44136 (440) 238-1555 www.drweiser.com Top executive: Richard S. Weiser

FITNESS AND WELLNESS DENTISTS AND DENTAL GROUPS Clear Choice Dental Implant Center 31099 Chagrin Blvd., Suite 100 Pepper Pike 44124 (216) 450-5888 www.clearchoice.com Top executives: Dr. Charles A. Babbush, Dr. John Brokloff, Dr. Ali Kanawati

Cynthia J. Petroff, D.D.S., Inc. 3725 S. Cleveland Massillon Road

Akron General Health & Wellness Center — North 4300 Allen Road Stow 44224 (330) 945-3100 www.akrongeneral.org Top executive: Doug Ribley

Akron General Health & Wellness Center — West 4125 Medina Road Akron 44333 (330) 665-8005 continued on PAGE H-2

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www.akrongeneral.org Top executive: Doug Ribley

AOK! Fitness Ltd. 12381 Pearl Road Strongsville 44136 (440) 268-9210 www.aokfitness.com Top executives: Anne Dietrich, Kim Flaherty

Atma Center 2319 Lee Road Cleveland Heights 44118 (216) 371-9760 www.atmacenter.com Top executive: Beverly Singh

Barre Cleveland Inc. 3737 Park East Drive, Suite 209 Beachwood 44122 (216) 342-4229 www.barrecleveland.com Top executive: Yanna Salwan

Be Well Solutions 30625 Solon Road, Suite C Solon 44139 (216) 378-0888 www.bewellsolutions.com Top executive: Ronald Golovan

Body Sculpting by Exterior Designs Inc. P.O. Box 267 Chagrin Falls 44022 (440) 729-3463 www.flexcity.com Top executive: Deborah Montesanto

Body Technic Systems Inc. 33790 Bainbridge Road, Suite 205 Solon 44139 (440) 248-9255 www.bodytechnic.com Top executive: Sunday Homitz

Center of the Rose 7464 Mentor Ave., Suite 105 Mentor 44060 (440) 667-3229 www.centeroftherose.org Top executive: Donna M. Ferris

Cleveland Clinic Sports Health Center 5555 Transportation Blvd. Garfield Heights 44125 (877) 440-8326 www.sports-health.org Top executive: Dr. Richard Parker

Cleveland Clinic Wellness Institute 1950 Richmond Road Lyndhurst 44124 (216) 444-2595 http://my.clevelandclinic.org/ wellness/default.aspx Top executive: Dr. Michael F. Roizen

Conquest 3601 Green Road, Suite 210 Beachwood 44122 (216) 371-9301 www.donnanowak.com Top executive: Donna R. Nowak

Correct Breathing Concepts LLC 7097 Brightwood Drive Concord 44077 (440) 357-5834 www.correctbreathing.com Top executive: Carol Baglia

COSE 1240 Huron Road E., Suite 200 Cleveland 44115 (216) 592-2263 www.cose.org/wellness Top executive: Steve Millard

Crooked River T’ai Chi Center 5921 Broadview Road Parma 44134 (216) 410-7645 www.crookedrivertaichi.com Top executives: James M. Holz, Janet L. Venditti

Crossfit Cleveland 17140 Madison Ave. Lakewood 44107 (216) 287-0899 www.crossfitcleveland.com

2012 CRAIN’S HEALTH CARE DIRECTORY

Top executive: Staci D. Russell

Top executive: Mary Ellen Ott

CuyaYOGA

Life Line Screening

7524 Father Frascati Ave. Cleveland 44102 www.cuyayoga.com

6150 Oak Tree Blvd., Suite 200 Independence 44131 (800) 897-9177 www.lifelinescreening.com Top executive: Colin Scully

Debra Davido, Licensed Massage Therapist 7003 Pearl Road, Suite 103 Middleburg Heights 44130 (440) 845-8998 Top executive: Debra Davido

EMH Center for Health & Fitness 1997 Healthway Drive Avon 44011 (440) 988-6801 www.emhfitness.org Top executive: Brad Calabrese

Ergonomically Correct LLC P.O. Box 30089 Cleveland 44130 (216) 676-6884 www.ergocorrect.com Top executive: David C. Pfeil

Essential Elements, A Therapeutic Massage Studio 4055 Engle Road, Suite 401 Middleburg Heights 44130 (440) 826-1100 www.essentialelementsmassage.com Top executive: Natalie Rumbaugh

Functional Endocrinology of Ohio 2800 S. Arlington Road, Suite 100 Akron 44312 (330) 644-5488 www.balancingyourchemistry.com Top executive: Caroline Boardman

Ganeden Biotech 5800 Landerbrook Drive, Suite 300 Mayfield Heights 44124 (440) 229-5200 http://ganedenbiotech.com Top executives: Andrew Lefkowitz, Mike Bush

Gertrud Hensse, RN, CPHN, HTCP, CCAP 7003 Pearl Road, Suite 102 Middleburg Heights 44130 (440) 845-6314

Gilroy Therapy & Movement Studio 27300 Cedar Road Beachwood 44122 (216) 595-7345 www.lewisaquaticcenter.org Top executive: Steven Raichilson

Great Lakes CrossFit 5075 Taylor Road Bedford Heights 44128 (216) 287-0899 www.greatlakescrossfit.com Top executive: Staci Russell

Green Tara Yoga & Healing Arts 2450 Fairmount Blvd. Cleveland Heights 44106 (216) 382-0592 www.greentarayoga.com Top executive: Karen Allgire

Holistic Wellness Buddy LLC 636 Koontz Road Wadsworth 44281 (216) 577-8324 www.holisticwellnessbuddy.com Top executive: Buddy Ann Ross

Hozvicka Whole Health & Integrative Wellness 15959 Ashland Drive Brook Park 44142 (216) 848-0478

Insight Learning & Wellness Center 25901 Emery Road, Suite 112 Warrensville Heights 44128 (216) 765-4470 www.insight-wellness.com Top executive: Michelle Martin

Interior Life Coaching Cleveland 44012 (440) 670-1518 www.interiorlifecoaching.com

LifeWorks of Southwest General 7390 Old Oak Blvd. Middleburg Heights 44130 (440) 816-4210 www.lifeworksfitness.net Top executive: Karen Raisch-Siegel

The Lu-Jean Feng Clinic 31200 Pinetree Road Pepper Pike 44124 (216) 831-7007 www.fengclinic.com Top executives: Dr. Lu-Jean Feng, Linda L. Haas, Dr. Elaine A. Campbell

Mandel Jewish Community Center of Cleveland 26001 S. Woodland Road Beachwood 44122 (216) 831-0700 www.mandeljcc.org Top executive: Michael G. Hyman

Michelle Star Yoga and Healing Arts LLC 7372 Engle Road Middleburg Heights 44130 (216) 789-3765 www.michellestaryoga.com

Michelle’s Therapeutics 2280 Lee Road Cleveland Heights 44118 (216) 321-4247 michellestherapeutics.massage planet.com Top executive: Michelle A. Liptak

No Diet Weight Solution 7 Saratoga Court Beachwood 44122 (216) 464-8778 www.nodietweightsolution.com Top executive: Dee Wolk, Diane Davie

Pathways To Clarity LLC 320 Kenmore Drive Bay Village 44140 (440) 292-7658 www.pathwaystoclarity.com Top executive: Susan Barack

Prescription Fitness 27101 Knickerbocker Road Bay Village 44140 (440) 808-8870 www.prescription-fitness.com Top executive: Joe Butler

The Silent Mind 9076 Church St. Twinsburg 44087 (330) 425-7204 www.thesilentmind.com Top executive: Timothy R. Loomis

SpiritHeal Institute for Intuition and Healing 9953 Woodruff Lane Newbury 44065 (440) 564-1190 www.spirithealonline.com Top executive: Sarah Weiss

Steven Lawrence Personal Fitness 3628 Walnut Hills Road Beachwood 44122 (216) 570-0898 www.stevenlawrence.com Top executive: Steven Lawrence Paciorek

The Studio Cleveland 1395 W. 10th St., Suite 120 Cleveland 44113 (216) 621-7085 www.thestudiocleveland.com Top executive: Sarah Cheiky

Summit Acupuncture 3237 State Road Cuyahoga Falls 44223 (330) 929-4334 www.summitacupuncture.com Top executive: Kirsten Van Nostran

SEPTEMBER 17 - 23, 2012

Tai Chi Institute USA

Children’s Home Care Group

8440 E. Washington St., Suite 106 Chagrin Falls 44023 (330) 564-7558 www.taichicleveland.com Top executive: Edward Niam

One Perkins Square Akron 44308 (330) 543-5000 www.akronchildrens.org Top executive: Lisa Aurilio

Time For Change

Cleveland Clinic at Home

River’s Edge, 3430 Rocky River Drive Cleveland 44111 (216) 210-5504 Top executive: Jerome E. Masek

6801 Brecksville Road, Suite 10 Independence 44131 (216) 444-4663 http://my.clevelandclinic.org/ home_care Top executive: Dr. William Zafirau

TRUCORE of Care Management Services Inc. Beachwood (855) 514-1930 www.tru-core.com Top executive: Kathleen Trudick

Vision Yoga and Wellness 1861 W. 25th St. Cleveland 44113 (216) 348-1111 http://visionyoga.net

Weight Management Partners Inc. 5192 Chillicothe Road, Suite 104 South Russell 44022 (440) 338-6009 www.weightmp.com Top executives: Dr. Barbara E. Berkeley, Darlene A. Paluf

Wellness Council of Northeast Ohio 433 S. State St. Painesville 44077 (440) 354-8057 www.healthyohio.org/wellness council Top executive: Stephen A. Musgrave

Wellness Evolution

ComForcare Senior Services 8536 Crow Drive, Suite 225 Macedonia 44056 (440) 914-0334 www.neohio.comforcare.com Top executive: Maria Dubnicka

Cuyahoga County Division of Senior & Adult Services 13815 Kinsman Road Cleveland 44120 (216) 420-6750 www.dsas.cuyahogacounty.us Top executive: Tracey N. Mason

Diabetic Care Services & Pharmacy 34099 Melinz Parkway, Unit F1 Eastlake 44095 (440) 954-7709 www.diabeticcareservices.com Top executive: Marc D. Wolf

Diabetic Express 34099 Melinz Parkway, Unit F Eastlake 44095 (440) 954-7722 www.diabeticexpress.com Top executive: Marc D. Wolf

Discount Drug Mart Inc.

23250 Chagrin Blvd., Suite 150 Beachwood 44122 (440) 995-0303 www.wellnessevolution.com Top executive: Gloria B. Treister

211 Commerce Drive Medina 44256 (330) 725-2340 www.discount-drugmart.com Top executive: Parviz Boodjeh

Westside Yoga Studio

Faithful Companions Inc.

17100 Detroit Ave. Lakewood 44107 (440) 773-1605 www.westsideyogastudio.com Top executive: Evin Friedlander

7165C Hart St. Mentor 44060 (440) 255-4357 www.faithfulcompanions.com Top executive: Diana K. Ross

Workplace Health Inc.

FirstChoice Home Health Care

Strongsville 44136 (440) 463-6921 http://workplacehnp.com Top executive: Shanna Dunbar

1457 W. 117th St. Cleveland 44107 (216) 521-2222 www.rxprn.com Top executive: Charles Stone

HOME HEALTH CARE

Hanson Services In-Home Assisted Living Providers

ABC/Always Best Care of Greater Cleveland Inc. 951 Main St. Grafton 44044 (440) 791-7177 www.alwaysbestcaregreater cleveland.com Top executive: Jim Bechtold

Amedisys Home Health Care 5830A Heisley Road Mentor 44060 (440) 358-9200 www.amedisys.com Top executive: Joanne Perko

Angels In Waiting Home Care 38052 Euclid Ave., Suite 208 Willoughby 44094 (440) 946-0349 www.angelsinwaitinghomecare.com Top executive: Terri Jochum

Benjamin Rose Institute 11900 Fairhill Road, Suite 300 Cleveland 44120 (216) 791-8000 www.benrose.org Top executive: Richard Browdie

CaringTree Senior Care 1128 W. Pleasant Valley Road, Suite 168 Cleveland 44134 (440) 386-4660 www.caringtreeinc.com Top executive: Joe Orlando

17017 Madison Ave. Lakewood 44107 (216) 226-5425 www.hansonservices.com Top executive: Mary Ann Hanson

Home Health Services of Southwest General 17951 Jefferson Park Road Middleburg Heights 44130 (440) 816-6850 www.swgeneral.com Top executive: Thomas A. Selden

Home Helpers — Direct Link 4805 W. Pleasant Valley Road, Suite 3 Parma 44129 (440) 345-5522 www.homehelpers.cc Top executive: Grett E. Yenny

Home Instead Senior Care One Park Centre, Suite 15 Wadsworth 44281 (330) 334-4664 www.homeinstead.com/181 Top executive: Pam Myers

Home Instead Senior Care 7334 Center St. Mentor 44060 (440) 257-5800 www.homeinstead.com Top executive: Therese Glorioso

Home Instead Senior Care 7650 First Place, Building B, Suite H

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SEPTEMBER 17 - 23, 2012

Oakwood Village 44146 (440) 914-1400 www.homeinstead.com Top executives: Scott D. Radcliff, Jeannie Radcliff

Jewish Family Service Association of Cleveland 3659 S. Green Road, Suite 322 Beachwood 44122 (216) 292-3999 www.jfsa-cleveland.org Top executive: Susan Bichsel

JFSA Care at Home 3659 S. Green Road, Suite 316 Beachwood 44122 (216) 378-8660 www.jfsacareathome.org Top executive: Lisa Goodlow

Kendal Northern Ohio dba Senior Independence 200 Asbury Lane Elyria 44035 (440) 731-8801 www.kendalnorthernohio.org Top executive: Barbara W. Thomas

Cleveland 44102 (216) 939-7628 www.staugustinemanor.org Top executive: Andrew Koha

Total Rehabilitation Specialists Inc. 10143 Royalton Road, Suite J North Royalton 44133 (440) 877-1100 www.totalrehabilitationspecialists .com Top executive: Ray Bilecky

University Hospitals Home Care Services 4510 Richmond Road Warrensville Heights 44128 (216) 844-4663 www.uhhomecare.com Top executive: Keith Maitland

Visiting Angels 7139 Hopkins Road, Suite 3 Mentor 44060

(440) 974-0869 www.visitingangels.com/neohio Top executive: Wayne M. Brodnan

Visiting Angels Senior Homecare 12200 Fairhill Road Cleveland 44120 (216) 231-6400 www.visitingangels.com/cleveland Top executive: Constance HillJohnson

Visiting Nurse Association of Ohio 2500 E. 22nd St. Cleveland 44115 (216) 931-1400 www.vnaohio.org Top executive: Claire M. Zangerle

Visiting Nurse Service and Affiliates 1 Home Care Place

CRAIN’S CLEVELAND BUSINESS

H-3

SWAN’S INFECTION CONTROL, LLC. Full Janitorial & Sanitizing Solutions Activists P.O. Box 28524 Cleveland, OH 44128

216-471-8211 www.swansinfectioncontrol.com Carletta Swan, CEO 216-471-8211

Call for a consultation today! Authorized distributor of the Sanosil’s Disinfectant Solutions Halo Fogger

Sanosil Disinfectant is unlike any disinfectant on the market today. It is so simple to use that it does not need to be rinsed or wiped off of surfaces; just spray, and walk away. Sanosil Disinfectant is used to control infections like H1N1, MRSA and E. Coli in medical facilities, hotels, gyms and daycares.

continued on PAGE H-4

Lake Health Home Care Services 7590 Auburn Road Concord 44077 (440) 639-0900 www.lakehealth.org Top executive: William Kahl

Maxim Healthcare Services Inc. 1991 Crocker Road, Suite 405 Westlake 44145 (440) 617-9559 www.maxhealth.com Top executive: Ryan P. Brown

Menorah Park Home Health Services 27100 Cedar Road Beachwood 44122 (216) 595-7333 www.menorahpark.org Top executive: Steven Raichilson

Is this a dream? Room Service at 2:23 a.m. on a Senior Living Campus

Mobile Meals Inc. 1063 S. Broadway St. Akron 44311 (800) 852-6325 www.mobilemealsinc.org Top executive: Lorie M. Travaglino

Montefiore Homecare One David Myers Parkway Beachwood 44122 (216) 910-2471 www.montefiorecare.org Top executive: Lauren B. Rock

Personal Touch Home Care 4500 Rockside Road, Suite 460 Independence 44131 (216) 986-0885 www.pthomecare.com Top executive: Charlene L. Szunyog

Platinum Home Health Services 730 SOM Center Road, Suite 240 Mayfield Village 44143 (440) 995-0202 www.homehealthohio.org Top executive: Marc A. Vasil

Providence Home Health Care, a Heritage Company 230 Alpha Park Highland Heights 44143 (440) 442-1115 www.providencehhc.com Top executive: Paul O’Connor

Senior Helpers of Northeast Ohio 4807 Rockside Road, Suite 400 Independence 44131 (216) 378-0022 www.seniorhelpersneo.com Top executive: Larry Mason

Senior Independence 1815 W. Market St., Suite 303 Akron 44313 (330) 873-3468 www.seniorindependence.org Top executive: Sheila Flannery

St. Augustine Home Health Care 7801 Detroit Ave.

On the Menorah Park Campus, we know people get hungry at different hours; especially while recovering after a hospital stay. Room service during the wee hours is an exclusive amenity we believe our residents and short-term guests deserve; another little slice of home comfort. Within minutes of RUGHULQJ \RX FDQ ELWH LQWR D KRW MXLF\ EXUJHU RU D OLJKW à XII\ YHJHWDEOH RPHOHW SUHSDUHG HVSHFLDOO\ IRU you. That’s late-night dining from 8 p.m. to 5 a.m. at Menorah Park Skilled Nursing and Marcus Post-Hospital Rehab Center, The R.H. Myers Apartments and Stone Gardens Assisted Living. If this isn’t what you expect from Senior Living, then it’s time to adjust your expectations. For more information about our services call 216-831-6500.

R.H. MYERS APARTMENTS | WIGGINS PLACE | STONE GARDENS | MENORAH PARK NURSING HOME | MARCUS POST-HOSPITAL REHAB CENTER

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CRAIN’S CLEVELAND BUSINESS

Akron 44320 (800) 362-0031 www.vnsa.com Top executive: Karen L. Mullen

Akron 44307 (330) 344-6000 www.akrongeneral.org Top executive: Alan J. Papa

Visiting Nurse Service Personal Care Services

Ashtabula County Medical Center

1 Home Care Place Akron 44320 (800) 362-0031 www.vnsa.com Top executive: Karen L. Mullen

WillCare 26250 Euclid Ave., Suite 901 Euclid 44132 (216) 289-5300 www.willcare.com Top executive: Lolita Marshall

HOSPICE Crossroads Hospice 9775 Rockside Road, Suite 270 Valley View 44125 (216) 654-9300 www.crossroadshospice.com Top executive: Stacie Beck

Holy Family Hospice 6707 State Road Parma 44134 (440) 888-7722 www.holyfamilyhome.com Top executive: Kristin Graham

Hospice and Palliative Care of Visiting Nurse Service 3358 Ridgewood Road Akron 44333 (800) 335-1455 www.vnsa.com Top executive: Karen L. Mullen

Hospice of the Western Reserve 17876 St. Clair Ave. Cleveland 44110 (800) 707-8922 www.hospicewr.org Top executive: William E. Finn

Hospice Services of Southwest General 18659 Drake Road Strongsville 44136 (440) 816-5000 www.swgeneral.com Top executive: Thomas A. Selden

Vinney Hospice and Palliative Care of Montefiore One David Myers Parkway Beachwood 44122 (216) 910-2650 www.montefiorecare.org Top executive: Lauren B. Rock

Visiting Nurse Association of Ohio 2500 E. 22nd St. Cleveland 44115 (216) 931-1300 www.vnaohio.org Top executive: Claire M. Zangerle

HOSPITALS AND HEALTH SYSTEMS Akron Children’s Hospital One Perkins Square Akron 44308 (330) 543-1000 www.akronchildrens.org Top executive: William H. Considine

Akron General Edwin Shaw Rehabilitation Institute 330 Broadway St. E. Cuyahoga Falls 44221 (330) 436-0910 www.edwinshaw.org Top executive: Thomas Whelan

Akron General Health System 400 Wabash Ave. Akron 44307 (330) 344-6000 www.akrongeneral.org Top executive: Dr. Thomas L. Stover

Akron General Medical Center 400 Wabash Ave.

2012 CRAIN’S HEALTH CARE DIRECTORY

2420 Lake Ave. Ashtabula 44004 (440) 997-2262 www.acmchealth.org Top executive: Michael J. Habowski

Aultman Health Foundation 2600 Sixth St. S.W. Canton 44710 (330) 452-9911 www.aultman.org Top executive: Edward J. Roth III

Aultman Hospital 2600 Sixth St. S.W. Canton 44710 (330) 452-9911 www.aultman.org Top executive: Edward J. Roth III

Behavioral Health at St. Vincent Charity Medical Center 2351 E. 22nd St. Cleveland 44115 (216) 861-6200 www.st.vincentcharity.com Top executive: Dr. David F. Perse

Cleveland Clinic 9500 Euclid Ave. Cleveland 44195 (216) 444-2200 www.clevelandclinic.org Top executive: Dr. Delos M. “Toby” Cosgrove

Cleveland Clinic Children’s Hospital 9500 Euclid Ave. Cleveland 44195 (216) 444-5437 www.clevelandclinicchildrens.org Top executive: Giovanni Piedimonte

Cleveland Clinic Children’s Hospital for Rehabilitation, Shaker Campus 2801 Martin Luther King Jr. Drive Cleveland 44104 (216) 448-6400 www.clevelandclinicchildrens.org Top executive: Dr. Michael J. McHugh

Cleveland Clinic Regional Hospitals 25875 Science Park Drive Beachwood 44122 (216) 445-2740 http://my.clevelandclinic.org Top executive: Dr. David Bronson

Cleveland Cord Blood Center 25001 Emery Road, Suite 150 Cleveland 44128 (866) 922-3668 www.clevelandcordblood.org Top executive: Dr. Phil Paul

Cleveland Eye Bank 11100 Euclid Ave., Suite 615, Wearn Building Cleveland 44106-1716 (216) 844-3937 www.clevelandeyebank.org Top executive: Debbie J. MayJohnson

Crystal Clinic Orthopaedic Center 3975 Embassy Parkway Akron 44333 (330) 668-4040 www.crystalclinic.com Top executive: Ronald Suntken

EMH Healthcare 630 E. River St. Elyria 44035 (440) 329-7500 www.emh-healthcare.org Top executive: Dr. Donald Sheldon

Euclid Hospital 18901 Lake Shore Blvd. Euclid 44119 (216) 531-9000 www.euclidhospital.org Top executive: Dr. Mark Froimson

Fairview Hospital 18101 Lorain Ave. Cleveland 44111 (216) 476-7000 www.fairviewhospital.org Top executive: Janice Murphy

Firelands Regional Medical Center 1111 Hayes Ave. Sandusky 44870 (419) 557-7400 www.firelands.com Top executive: Martin E. Tursky

Hillcrest Hospital 6780 Mayfield Road Mayfield Heights 44124 (440) 312-4500 www.hillcresthospital.org Top executive: Jeffrey A. Leimgruber

Lake Health 7590 Auburn Road Concord Township 44077 (440) 375-8100 www.lakehealth.org Top executive: Cynthia MooreHardy

Lakewood Hospital 14519 Detroit Ave. Lakewood 44107 (216) 521-4200 www.lakewoodhospital.org Top executive: Dr. Robert Weil

Lifebanc 4775 Richmond Road Cleveland 44128-5919 (216) 752-5433 www.lifebanc.org Top executive: Gordon Bowen

Lodi Community Hospital 225 Elyria St. Lodi 44254 (330) 948-1222 www.lodihospital.org Top executive: Thomas Whelan

Lutheran Hospital th

1730 W. 25 St. Cleveland 44113 (216) 696-4300 www.lutheranhospital.org Top executive: Dr. Brian Donley

Marymount Hospital 12300 McCracken Road Garfield Heights 44125 (216) 581-0500 www.marymount.org Top executive: Joanne Zeroske

Medina Hospital 1000 E. Washington St. Medina 44256 (330) 725-1000 www.medinahospital.org Top executive: Dr. Thomas Tulisiak

Mercy 3700 Kolbe Road Lorain 44053 (440) 960-4000 www.mercyonline.org Top executive: Edwin M. Oley

EMH Avon Emergency Care Center

Mercy Medical Center

1997 Healthway Drive Avon 44011 (440) 988-6660 www.emh-healthcare.org Top executive: Don Schiffbauer

1320 Mercy Drive N.W. Canton 44708 (330) 489-1000 www.cantonmercy.org Top executive: Thomas E. Cecconi

EMH Elyria Medical Center

MetroHealth System

630 E. River St. Elyria 44035 (440) 329-7500 www.emh-healthcare.org Top executive: Dr. Donald Sheldon

2500 MetroHealth Drive Cleveland 44109 (216) 778-7800 www.metrohealth.org Top executive: Mark J. Moran

Parma Community General Hospital 7007 Powers Blvd. Parma 44129 (440) 743-3000 www.parmahospital.org Top executive: Terrence G. Deis

Robinson Memorial Hospital 6847 N. Chestnut St. Ravenna 44266 (330) 297-0811 www.robinsonmemorial.org Top executive: Stephen Colecchi

Sisters of Charity Health System 2475 E. 22nd St. Cleveland 44115 (216) 696-5560 www.sistersofcharityhealth.org Top executive: Sr. Judith Ann Karam

South Pointe Hospital 20000 Harvard Road Warrensville Heights 44122 (216) 491-6000 www.southpointehospital.org Top executive: Dr. Brian Harte

Southwest General 18697 Bagley Road Middleburg Heights 44130 (440) 816-8000 www.swgeneral.com Top executive: Thomas A. Selden

SEPTEMBER 17 - 23, 2012

1900 23rd St. Cuyahoga Falls 44223 (330) 971-7000 www.westernreservehospital.org Top executive: Robert A. Kent, D.O.

TriPoint Medical Center 7590 Auburn Road Concord Township 44077 (440) 375-8100 www.lakehealth.org Top executive: Cynthia Moore-Hardy

UH Rainbow Babies & Children’s Hospital 11100 Euclid Ave. Cleveland 44106 (866) 844-2273 www.rainbowbabies.org Top executive: Patricia DePompei

University Hospitals 11100 Euclid Ave. Cleveland 44106 (866) 844-2273 www.uhhospitals.org Top executive: Thomas F. Zenty III

University Hospitals Ahuja Medical Center 3999 Richmond Road Beachwood 44122 (216) 844-2273 www.uhhospitals.org/ahuja Top executive: Susan Juris

St. Elizabeth Boardman Health Center

University Hospitals Bedford Medical Center, a campus of UH Regional Hospitals

8401 Market St. Boardman 44512 (330) 729-2929 www.hmpartners.org Top executive: Eugenia Aubel

44 Blaine Ave. Bedford 44146 (440) 735-3900 www.uhbedford.org Top executive: Laurie Delgado

St. Elizabeth Health Center

University Hospitals Case Medical Center

1044 Belmont Ave. Youngstown 44501-1790 (330) 746-7211 www.hmpartners.org Top executive: Robert Shroder

St. Joseph Health Center 667 Eastland Ave. Warren 44484 (330) 841-4000 www.hmpartners.org Top executive: John Finizio

St. Vincent Charity Medical Center 2351 E. 22nd St. Cleveland 44115 (216) 861-6200 www.stvincentcharity.com Top executive: Dr. David F. Perse

Summa Akron City Hospital and Summa St. Thomas Hospital 525 E. Market St. Akron 44309 (330) 375-3000 www.summahealth.org Top executive: Robert Harrigan

Summa Barberton Hospital 155 Fifth St. N.E. Barberton 44203 (330) 615-3000 www.summahealth.org/barberton Top executive: Thomas A. DeBord

Summa Health System 525 E. Market St. Akron 44309 (330) 375-3000 www.summahealth.org Top executive: Thomas J. Strauss

Summa Rehab Hospital 29 N. Adams St. Akron 44304 (330) 572-7300 www.summarehabhospital.com Top executive: Cheryl Henthorn

Summa Wadsworth-Rittman Hospital 195 Wadsworth Road Wadsworth 44281 (330) 331-1000 www.summahealth.org/wadsworth Top executive: Thomas A. DeBord

Summa Western Reserve Hospital

11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org Top executive: Dr. Fred C. Rothstein

University Hospitals Conneaut Medical Center 158 W. Main Road Conneaut 44030 (440) 593-1131 www.uhconneaut.org Top executive: Robert G. David

University Hospitals Geauga Medical Center 13207 Ravenna Road Chardon 44024 (440) 285-6000 www.uhgeauga.org Top executive: M. Steven Jones

University Hospitals Geneva Medical Center 870 W. Main St. Geneva 44041 (440) 466-1141 www.uhgeneva.org Top executive: Robert G. David

University Hospitals MacDonald Women’s Hospital 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org/macwomen Top executive: Patricia DePompei

University Hospitals Richmond Medical Center, a campus of UH Regional Hospitals 27100 Chardon Road Richmond Heights 44143 (440) 585-6500 www.uhrichmond.org Top executive: Laurie Delgado

Veterans Affairs — Louis Stokes Cleveland VAMC 10701 East Blvd. Cleveland 44106 (216) 791-3800 www.cleveland.med.va.gov Top executive: Susan M. Fuehrer

West Medical Center 36000 Euclid Ave.

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SEPTEMBER 17 - 23, 2012

Willoughby 44094 (440) 953-9600 www.lakehealth.org Top executive: Cynthia Moore-Hardy

INSURANCE UNDERWRITERS Aetna 4059 Kinross Lakes Parkway Richfield 44286 (800) 694-3258 www.aetna.com Top executive: Jay Timm

Anthem Blue Cross and Blue Shield in Ohio 8333 Rockside Road, Suite 200 Valley View 44125 (800) 551-3119 www.anthem.com Top executive: John Cooper

CIGNA HealthCare 3 Summit Park Drive, Suite 250 Independence 44131 (216) 642-1700 www.cigna.com Top executive: Vincent J. Sobocinski

Kaiser Permanente 1001 Lakeside Ave., Suite 1200 Cleveland 44114 (800) 524-7371 www.kp.org Top executive: Patricia D. Kennedy-Scott

Medical Mutual of Ohio 2060 E. Ninth St. Cleveland 44115 (216) 687-7000 www.medmutual.com Top executive: Rick A. Chiricosta

SummaCare 10 N. Main St. Akron 44308 (330) 996-8410 www.summacare.com Top executive: Martin P. Hauser

UnitedHealthcare of Northern Ohio Inc. 1001 Lakeside Ave., Suite 1000 Cleveland 44114 (800) 468-5001 www.unitedhealthcare.com Top executive: Patricia Horvath

LABORATORIES Cleveland Clinic Laboratories 9500 Euclid Ave. Cleveland 44195 (800) 628-6816 www.clevelandcliniclabs.com Top executive: Dr. David Bosler

Cleveland Skin Pathology Laboratory Inc.

Top executive: Dr. Evan Facher

University Hospitals Case Medical Center’s Center for Human Genetics Laboratory

University Hospitals Dermatopathology Laboratory

Gill Podiatry Supply & Equipment Co.

11100 Euclid Ave., Bolwell 3100 Cleveland 44106 (216) 844-2273 www.uhcderm.com/diagnostic.html Top executive: Dr. Kevin Cooper

22400 Ascoa Court Strongsville 44149 (800) 321-1348 www.gillpodiatry.com Top executive: Ric Boggs

Global Medical Distribution LLC MEDICAL EQUIPMENT AND IMAGING AdvaCare Systems Inc. 1789 E. 45th St. Cleveland 44103 (877) 884-5331 www.advacaresystems.com Top executive: Karen Moran

Alpha Imaging LLC 4455 Glenbrook Road Willoughby 44094 (440) 953-3800 www.alpha-imaging.com Top executive: Michael A. Perrico

Anatomical Concepts Inc. 1399 E. Western Reserve Road Poland 44514 (800) 837-3888 www.anatomicalconceptsinc.com Top executive: William A. DeToro

Applied Medical Technology Inc. 8000 Katherine Blvd. Brecksville 44141 (440) 717-4000 www.amtinnovation.com Top executive: Dr. George J. Picha

AssuraMed 1810 Summit Commerce Park Twinsburg 44087 (330) 963-6996 www.assuramed.com Top executive: Michael B. Petras Jr.

Health Aid of Ohio 5230 Hauserman Road Cleveland 44130 (216) 252-3900 www.healthaidofohio.com Top executive: Carol Gilligan

IBA Molecular 7650 First Place Oakwood Village 44146 (440) 439-5356 www.iba-molecular.com Top executive: Lynn Chwojdak

Imalux Corp. 11000 Cedar Ave., Suite 250 Cleveland 44106 (216) 502-0755 www.imalux.com Top executive: James M. Fulton

Integrated Medical Inc. 15627 NEO Parkway Cleveland 44128 (216) 332-1550 www.integratedmedicalinc.com Top executives: Gary B. Bajusz, Jeffrey Gamad, Matthew Isaac

Largest national staffing firm headquartered in North East Ohio Medical Billing Oil & Gas talent Engineering Accounting Finance www.nescoresource.com

Non-Clinical Light Industrial Clerical IT & Technical RPO/VMS/Onsite www.talentalley.com

Invacare Corp. One Invacare Way continued on PAGE H-6

352 Chesapeake Cove Painesville 44077 (440) 744-0177 www.bestsolutionsmedicalsupplies .com Top executive: Greg Smolik

Buckeye Medical Supply 1495 Warrensville Center Road South Euclid 44121 (216) 291-4000 Top executive: Eric M. Buller

Codonics Inc.

Timothy Jakubisin

11811 Shaker Blvd., Suite 330 Cleveland 44120 (216) 491-0030 www.fertilitysolutions.com Top executive: Dr. Susan A. Rothmann

Convenient Medical Supplies P.O. Box 40550 Bay Village 44140 (800) 223-7068 www.convenientmedicalsupplies.com Top executive: Leslie Cooper

MedExam Inc.

Disk-O-Tape Inc.

24461 Detroit Road, Suite 350 Westlake 44145 (440) 871-1600 Top executive: Bryan E. Schmidt

23775 Mercantile Road Cleveland 44122 (216) 765-8273 www.disk-o-tape.com Top executive: Eric Whitman

10000 Cedar Ave. Cleveland 44106 (216) 445-5588 www.sironrx.com

1113A Rockside Road, Suite 18 Parma 44134 (888) 330-6608 Top executive: Scott R. Raybuck

Best Solutions Medical Supplies & Equipment

Fertility Solutions

SironRX Therapeutics Inc.

G.R.E. Orthotics and Prosthetics 13376 Ravenna Road Chardon 44024 (440) 285-5785 www.greop.com Top executive: Jonathan Naft

17991 Englewood Drive Middleburg Heights 44130 (440) 243-1198 www.codonics.com Top executive: Peter Botten

2111 E. 36th St. Cleveland 44115 (216) 881-2800 http://moskeydental.com Top executive: Robert Lash

H-5

(866) 710-7181 www.focus-medical.com Top executive: James C. Vasko

10524 Euclid Ave., sixth floor Cleveland 44106 (216) 844-2273 www.uhhospitals.org Top executive: Dr. Fred Rothstein

3737 Park East Drive, Suite 202 Beachwood 44122 (216) 464-7770 www.cleveskinpath.com Top executive: Dr. Jonathan Bass

Moskey Dental Laboratories Inc.

CRAIN’S CLEVELAND BUSINESS

Family Home Care 8001 Sweet Valley Drive Valley View 44125 (216) 520-3700 www.family-homecare.com Top executives: Bryan S. Wollschleger, Bryan Hille

Healthcare

M

aloney + Novotny LLC has extensive experience in the healthcare sector, serving long term care facilities (including for-profit and nonprofit organizations) such as skilled nursing centers, retirement communities and assisted living facilities, as well as dialysis centers, home health agencies and other healthcare providers. Mike Mullee We provide a variety of accounting, tax and consulting Shareholder services to include: • Cash flow forecasting, budgeting and long-range planning • Feasibility study and financial projections related to expansion and acquisition projects • Revenue enhancement and accounts receivable management • Preparation and review of Medicaid and Medicare cost reports • Assistance in financing alternatives • Preparation of federal and state forms and consultation on various tax matters

Focus Medical Group Inc. 1976 Plymouth Oval Hinckley 44233

+ Business Advisors and Certified Public Accountants

+ Cleveland 216.363.0100 Canton 330.966.9400 Elyria 440.323.3200 maloneynovotny.com

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Elyria 44035 (440) 329-6000 www.invacare.com Top executive: Gerald B. Blouch

Kapp Surgical Instruments Inc. 4919 Warrensville Center Road Cleveland 44128 (216) 587-4400 www.kappsurgical.com Top executive: Albert N. Santilli

Lake Health Diagnostics 7590 Auburn Road Concord Township 44077 (440) 375-8100 www.lakehealth.org Top executive: Kelly Mead

Leimkuehler Inc. 4625 Detroit Ave. Cleveland 44102 (216) 651-7788 www.leimkuehlerinc.com Top executive: Robert V. Leimkuehler

Lupica Medical Systems 12955 York Delta Drive, Suite M North Royalton 44133 (440) 582-7600 www.lupicamedical.com Top executive: Sam Lupica

Magnetic Resonance Technologies Inc. 4261 Hamann Parkway Willoughby 44094 (440) 942-2922 www.mritechnologies.com Top executive: Michael A. Profeta

2012 CRAIN’S HEALTH CARE DIRECTORY

Med Imaging System Sales LLC

Penn Care Inc.

Suturenetics Inc.

P.O. Box 5006 Willowick 44095 (440) 940-5040 www.missales.com Top executive: Charles Patti

1317 North Road Niles 44446 (877) 287-9715 www.penncare.net Top executive: Shaun Bryant

10000 Cedar Ave. MS25 Cleveland 44106 (216) 445-4652 Top executive: William M. Moore

Medical Service Co.

Philips Healthcare

24000 Broadway Ave. Cleveland 44146 (440) 232-3000 www.medicalserviceco.com Top executive: Joel D. Marx

595 Miner Road Highland Heights 44143 (440) 483-3000 www.philips.com/healthcare Top executive: Gene Saragnese

300 Artino St. Oberlin 44074 (440) 774-2488 www.synapsebiomedical.com Top executive: Anthony Ignagni

Miller’s Rental & Sales Inc.

Polar Products Inc.

2023 Romig Road Akron 44320 (330) 753-9600 www.millers.com Top executive: John P. Miller

3380 Cavalier Trail Stow 44224 (800) 763-8423 www.polarproducts.com Top executive: William Graessle

NeoMed Technologies Inc.

Proxy Biomedical

3043 Superior Ave. Cleveland 44114 (216) 781-3535 www.neomedtechnologies.com Top executive: George M. Coleman

7100 Euclid Ave. Cleveland 44103 (216) 658-4101 http://proxybiomedical.com Top executive: Peter Gingras

OsteoSymbionics LLC

700 Beta Drive, Suite 100 Mayfield Village 44143 (440) 638-5106 www.qualedyn.com Top executive: Dr. Hiroyuki Fujita

1768 E. 25th St. Cleveland 44114 (216) 881-8500 www.osteosymbionics.com Top executive: Cynthia Brogan

P. Antonelli Distributors Inc. 4483 Whitehall Drive South Euclid 44121 (216) 291-3480 Top executive: Patricia Antonelli

Quality Electrodynamics

Simbionix USA Corp. 7100 Euclid Ave., Suite 180 Cleveland 44103 (216) 229-2040 www.simbionix.com Top executive: Gary Zamler

Synapse Biomedical Inc.

Thermo Fisher Scientific

SEPTEMBER 17 - 23, 2012

Cleveland 44124 (216) 831-2255 www.beechbrook.org Top executive: Debra Rex

C. J. Hendry & Associates Inc. 25000 Center Ridge Road, Suite 6 Westlake 44145 (440) 892-7034 www.cjhendry.com Top executive: Carol J. Ball

Catherine Scanlon Ph.D.

982 Keynote Circle, Suite 6 Cleveland 44131 (800) 871-8909 www.thermoscientific.com/trekds

35 River St. Chagrin Falls 44022 (440) 247-6622 www.catherinescanlonphd.com Top executive: Dr. Catherine Scanlon

TLC Home Medical Supplies

Child Guidance & Family Solutions

8650 Mentor Ave. Mentor 44060 (440) 205-1483 www.tlchomemedicalsupplies.com Top executive: Tina Austin

312 Locust St. Akron 44302-1878 (330) 762-0591 www.cgfs.org Top executive: Elaine M. Harlin

Total Voice Technologies

Cleveland Center for Conscious Living

57 Alpha Drive Highland Heights 44143 (888) 831-0088 www.totalvoicetech.com Top executive: Christopher J. Kikel

Visiting Nurse Service Equipment & Supplies 160 Opportunity Parkway, Suite 101 Akron 44307 (800) 314-7000 www.vnsa.com Top executive: Karen L. Mullen

Vital Care Products Inc. 3046 Brecksville Road, Suite 2 Richfield 44286 (330) 659-0505 www.vitalcareproducts.com Top executive: Mike Harbinak

Women’s Diagnostic Clinic Inc./ Premium Diagnostics Center 25761 Lorain Road North Olmsted 44070 (440) 779-9633 www.premiumdiagnosticscenter.com Top executive: Dr. Joseph P. Spirnak

MENTAL HEALTH SERVICES Affiliates In Behavioral Health LLC 6133 Rockside Road, Suite 207 Independence 44131 (216) 520-5969 www.affiliatesbh.org Top executive: Nicholas Palumbo

Akron General Medical Center, Department of Psychiatry & Behavioral Sciences

6611 Rockside Road, Suite 215 Independence 44131 (216) 462-0538 www.dougjmoore.com Top executive: Douglas J. Moore

Cleveland Christian Home 3146 Scranton Road Cleveland 44109 (216) 671-0977 www.cchome.org Top executive: Jim McCafferty

Coleman Professional Services 5982 Rhodes Road Kent 44240 (330) 673-1347 www.coleman-professional.com Top executive: Nelson W. Burns

Community Counseling Center of Ashtabula County 2801 “C” Court Ashtabula 44004 (440) 998-4210 www.cccohio.com Top executive: Kathy L. Regal

Crossroads 8445 Munson Road Mentor 44060 (440) 255-1700 www.crossroads-lake.org Top executive: Michael Matoney

Eldercare Services Institute of Benjamin Rose 11900 Fairhill Road, Suite 300 Cleveland 44120 (216) 791-8000 www.benrose.org Top executive: Richard Browdie

Far West Center

400 Wabash Ave. Akron 44307 (330) 344-6000 www.akrongeneral.org Top executive: Dr. Jeffrey Moore

29133 Health Campus Drive Westlake 44145 (440) 835-6212 www.farwestcenter.com Top executive: Helen (Kelly) M. Dylag

Antone F. Feo, Ph.D. & Associates Inc. Integrating Wholistic Wellness Center

Firelands Counseling & Recovery Services of Lorain County

24500 Center Ridge Road, Suite 120 Westlake 44145 (440) 899-1300 www.afeophd.com Top executive: Dr. Antone F. Feo

Ascentia: Pathway to Community Living 24075 Commerce Park Road Beachwood 44122 (216) 292-3999 www.ascentia.org Top executive: Debbie Chickering

Beachwood Counseling Center 23875 Commerce Park, Suite 130 Beachwood 44072 (216) 556-5045 Top executives: Dr. Katherine Jackson, Marianne Jeswald, Rose Marie Fantelli

Beech Brook 3737 Lander Road

315 N. Leavitt Road Amherst 44001 (440) 984-3882 www.firelands.com

Hopewell 9637 state Route 534 P.O. Box 193 Mesopotamia 44439 (440) 693-4074 www.hopewell.cc Top executive: Richard R. Karges

The Hull Institute LLC 23215 Commerce Park, Suite 205B Beachwood 44122 (216) 407-6278 www.hullinstitute.com Top executive: Ann F. Hull

Humanistic Counseling Center P.O. Box 24242 Cleveland 44124 (216) 839-2273 www.humanisticcounselingcenter.com Top executive: Roxanne Miller

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2012 CRAIN’S HEALTH CARE DIRECTORY

SEPTEMBER 17 - 23, 2012

Impact Solutions 23240 Chagrin Blvd., Suite 500 Beachwood 44122 (216) 292-6007 www.myimpactsolution.com Top executive: Dr. Joel Robert Gecht

Jane Miller 7 N. Main St., Suite 121 Oberlin 44074 (800) 457-0345 www.healing-companions.com

Jane Pernotto Ehrman, M.Ed., CHES 1380 Pearl Road Brunswick 44212 (440) 213-1872 www.imagesofwellness.com

Kathy Whan-Marko, Ph.D., Counseling Psychologist 38083 W. Spaulding St., Suite 203 Willoughby 44094 (440) 918-1540 Top executive: Dr. Kathy WhanMarko

Mental Health Services for Homeless Persons Inc. 1744 Payne Ave. Cleveland 44114 (216) 623-6555 www.mhs-inc.org Top executive: Susan Neth

(216) 450-5566 www.menorahpark.org Top executive: Steven Raichilson

OccuCenters East Side 4450 St. Clair Ave. Cleveland 44103 (216) 431-0927 www.occucenters.com Top executive: Dennis Frinzl P.O. Box 21803 Cleveland 44121 (216) 382-5875 www.projectteach.com Top executive: Frances M. Burrows

11201 Shaker Blvd. Cleveland 44104 (216) 721-6900 www.stvincentcharity.com Top executive: Dr. David F. Perse

Summa Center for Corporate Health

HealthCare Center at St. Vincent Charity Medical Center

444 N. Main St. Akron 44309 (330) 379-5959 www.summahealth.org/corporate health Top executive: Margaret Sweigert

2351 E. 22nd St. Cleveland 44115 (216) 363-2524 www.stvincentcharity.com Top executive: Dr. David F. Perse

United Cerebral Palsy of Greater Cleveland

415 Lowell Drive Highland Heights 44143 (440) 539-1152 Top executive: Cindy Satterfield

10011 Euclid Ave. Cleveland 44106 (216) 791-8363 www.ucpcleveland.org Top executives: Patricia S. Otter, Matthew Cox

OUTPATIENT SERVICES Achievement Centers for Children

Psychological & Behavioral Consultants Inc. 24800 Highpoint Road Beachwood 44122 (216) 831-6611 www.psychbc.com Top executive: Donald K. Sykes

Signature Health 38879 Mentor Ave., Suite C Willoughby 44094 (440) 953-9999 www.signaturehealthinc.com Top executive: Jonathan Lee

UH Case Medical Center Department of Psychiatry 10524 Euclid Ave. Cleveland 44106 (866) 844-2273 Top executive: Dr. Robert Ronis

Vantage Place Inc. 3105 Franklin Blvd. Cleveland 44113 (216) 566-8707 http://vantageplace.com Top executive: Robert L. Royer Jr.

The Village Network P.O. Box 518 Smithville 44677 (330) 202-3802 www.thevillagenetwork.org Top executive: James T. Miller

4255 Northfield Road Highland Hills 44128 (216) 292-9700 www.achievementcenters.org Top executive: Patricia Nobili

Akron General Medical Center Outpatient Services 400 Wabash Ave. Akron 44307 (330) 344-6000 www.akrongeneral.org Top executive: Steve Abdenour

Center for Integrated Therapies 11002 Detroit Ave. Cleveland 44102 (216) 227-8668 www.cfitonline.org Top executive: Dr. Harry D. Simmons

Centers for Dialysis Care 18720 Chagrin Blvd. Shaker Heights 44122 (216) 295-7003 www.cdcare.org Top executive: Diane P. Wish

Cleveland Clinic Division of Regional Medical Practice 9500 Euclid Ave. Cleveland 44195 (216) 444-2200 http://my.clevelandclinic.org/ family_health_centers/default.aspx Top executive: Dr. Cynthia Deyling

Cleveland Sleep Research Center 17900 Jefferson Park, Suite 102 Middleburg Heights 44130 (440) 239-7533 clevelandsleepresearch.com Top executive: Mansoor Ahmed

Drs. Hill & Thomas Co.

OCCUPATIONAL HEALTH AND OCCUPATIONAL THERAPY

25001 Emery Road Cleveland 44128 (216) 831-9786 www.hillandthomas.com Top executive: John Gilliland

Lake Health Occupational Health Services

The Free Medical Clinic of Greater Cleveland

7590 Auburn Road Concord 44077 (440) 354-1990 www.lakehealth.org Top executive: Dr. Nancy Rodway

Menorah Park Occupational Therapy 27100 Cedar Road Beachwood 44122

7996 Darrow Road, Suite 10 Twinsburg 44087 (800) 233-8611 www.hattielarlham.org Top executive: Dennis Allen

HealthCare Center at Saint Luke’s Pointe

2012 W. 25th St., Suite 600 Cleveland 44113 (216) 875-7776 www.namigreatercleveland.org Top executive: Michael Baskin 5930 Heisley Road Mentor 44060 (440) 354-9924 www.neighboring.org Top executive: Spence Kline

Hattie Larlham

Project T.E.A.C.H. Inc.

NAMI Greater Cleveland

Neighboring/Pathways

www.touchedbycancer.org Top executive: Eileen Saffran

12201 Euclid Ave. Cleveland 44106 (216) 721-4010 www.thefreeclinic.org Top executive: Danny R. Williams

The Gathering Place 23300 Commerce Park Beachwood 44122 (216) 595-9546

Highland Speech Services Inc.

Lake Health Mentor Campus 9485 Mentor Ave. Mentor 44060 (440) 974-6800 www.lakehealth.org Top executive: Janie Racer

Lake Health Urgent Care Centers 7590 Auburn Road Concord Township 44077 (440) 375-8100 www.lakehealth.org Top executive: Jean Kvasty

Lakewood Hospital Diabetes and Endocrine Center 14601 Detroit Ave., Suite 540 Lakewood 44107 (216) 529-5300 www.lakewoodhospital.org/diabetes Top executive: Dr. Robert Weil

Lakewood Hospital Teen Health Center

CRAIN’S CLEVELAND BUSINESS

(440) 816-5050 www.swgeneral.com Top executive: Thomas A. Selden

University Hospitals Case Medical Center — Audiology Services

Mantua 44255 (330) 274-2747 www.arhs.us Top executives: Dr. Edie Benner, Juli Robine

AGM Physical Therapy

11100 Euclid Ave. Cleveland 44106-6045 (216) 844-7191 www.uhhospitals.org Top executive: Dr. Gail S. Murray

6000 Heisley Road Mentor 44060 (440) 357-6677 www.agmphysicaltherapy.com Top executive: Greg Morris

University Hospitals Outpatient Health Centers

Akron General Sports & Physical Therapy

11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org Top executive: Richard A. Hanson

4125 Medina Road Akron 44333 (330) 665-8200 www.akrongeneral.org Top executive: Todd Dawson

University Hospitals Zeeba Surgery Center

Fieldstone Farm Therapeutic Riding Center

29017 Cedar Road Lyndhurst 44124 (866) 844-2273 www.uhhospitals.org Top executive: Richard A. Hanson

16497 Snyder Road, P.O. Box 23129 Chagrin Falls 44023 (440) 708-0013 www.fieldstonefarmtrc.com Top executive: Lynnette Stuart

University Suburban Health Center

Jaworski Physical Therapy Inc.

1611 S. Green Road South Euclid 44121 (216) 382-9492 www.universitysuburban.com Top executive: Charles R. Abbey

137 Winckles St. Elyria 44035 (440) 366-5993 www.jptrehab.com Top executive: Michael Jaworski

Western Reserve Surgery Center

Keystone Rehabilitation Systems

1930 state Route 59 Kent 44240 (330) 677-3292 www.wrscenter.com Top executive: Laurie Simon

PHARMACEUTICALS LifeHealth Science LLC 1375 E. Ninth St., Suite 2800 Cleveland 44114 (216) 706-6093 www.lhscience.com Top executive: Kent Adams

TheraVasc Inc.

700 Beta Drive, Suite 500 Mayfield Village 44143 (440) 460-2488 www.physiocorp.com Top executive: Chris Faulds

Lake Health Physical Therapy 7590 Auburn Road Concord 44077 (440) 375-8100 www.lakehealth.org Top executive: Lisa Rubin Falkenberg

Lakewood Hospital Outpatient Rehabilitation Services Lakewood YMCA, 16915 Detroit Ave. Lakewood 44107 (216) 227-2610 www.lakewoodhospital.org Top executive: Dr. Robert Weil

15644 Madison Ave., Suite 108 Lakewood 44107 (216) 391-8336 www.lakewoodhospital.org/ teenhealthcenter Top executive: Dr. Robert Weil

10000 Cedar Ave., GCIC Building, MS No. 1 Cleveland 44106 (318) 349-3851 www.theravasc.com Top executive: Tony Giordano

Montefiore Outpatient Rehabilitation Therapy

PHARMACY SERVICES

50 Normandy Drive Painesville 44077 (440) 639-8800 www.laytonpt.com Top executive: Loretta Layton

Advanced Infusion Services

Menorah Park’s Marcus Rehabilitation Center

One David Myers Parkway Beachwood 44122 (216) 360-9080 www.montefiorecare.org Top executive: Lauren B. Rock

Navigate Healthcare 20325 Center Ridge Road, Suite 708 Cleveland 44116 (216) 513-1655 www.navigatehealthcare.com Top executive: Valerie Kay

OpenSided MRI of Cleveland 30400 Detroit Road Westlake 44145 (440) 808-6736 www.osmri.com

Peter B. Lewis Aquatic & Therapy Center 27300 Cedar Road Beachwood 44122 (216) 595-7345 www.lewisaquaticcenter.org Top executive: Steven Raichilson

South Pointe Wound Healing Center 4180 Warrensville Road Warrensville Heights 44122 (216) 491-7111 Top executive: David R. Jablonski

Southwest General Outpatient Centers 18697 Bagley Road Middleburg Heights 44130

H-7

160 Opportunity Parkway, Suite 102 Akron 44307 (888) 646-3873 www.vnsa.com Top executive: Karen L. Mullen

Cleveland Clinic Home Infusion Pharmacy 6801 Brecksville Road, Suite 10 Independence 44131 (216) 444-4663 my.clevelandclinic.org/home_care /services/home_infusion_pharmacy .aspx Top executive: Donald Carroll

LifeShare Community Blood Services 105 Cleveland St. Elyria 44035 (440) 322-5700 www.lifeshare.cc Top executive: Richard L. Cluck

Southwest Community Pharmacy 18697 Bagley Road Middleburg Heights 44130 (440) 816-8410 www.swgeneral.com Top executive: Thomas A. Selden

PHYSICAL THERAPY Advanced Rehabilitation & Health Specialists 4707 Mill St.

Layton Physical Therapy

27100 Cedar Road Beachwood 44122 (216) 839-6633 www.menorahpark.org Top executive: Steven Raichilson

Montefiore Post-Hospital Rehab Center-Rehab Road One David Myers Parkway Beachwood 44122 (216) 360-9080 www.montefiorecare.org Top executive: Lauren B. Rock

NovaCare Rehabilitation 24400 Highpoint Road, Suite 10 Beachwood 44122 (216) 896-0824 www.novacare.com Top executive: Deborah Wieder Singer

Orthopaedics & Sports Medicine of Ohio 3310 Warren Road Cleveland 44111 (216) 476-1700 www.osmofohio.com Top executive: James O’Reilly

PT Center for Sports Medicine and Family Physical Therapy 2660 W. Market St., Suite 300 Akron 44333 (330) 869-2635 continued on PAGE H-8

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CRAIN’S CLEVELAND BUSINESS

ptcenterakron.com Top executive: Kevin L. Outwater

Rehab Professionals of Cleveland Inc. 7000 Town Centre Drive, Suite 400 Broadview Heights 44147 (440) 526-8566 www.rehabpros.net Top executive: Edward Aube

Southwest General Physical Medicine & Rehabilitation Services 7390 Old Oak Blvd. Middleburg Heights 44130 (440) 816-8010 www.swgeneral.com Top executive: Thomas A. Selden

Suburban Physical Therapy 8803 Brecksville Road Brecksville 44141 (440) 746-1730 www.suburbanpt.com Top executives: Brad Dasher, Ed Baldwin, Mike Janesch

Summa Health System Rehabilitation Services

Westlake 44145 (440) 808-9840 www.adjustedliving.com Top executive: Dr. Thomas Coletto

Cleveland Eye Care & Surgery Inc. 1611 S. Green Road, Suite 306D South Euclid 44121 (216) 297-3230 www.cecsmed.com Top executive: Dr. David J. Mitchell

Cleveland Nasal Sinus & Sleep Center 29001 Cedar Road, Suite 203 Cleveland 44124 (440) 684-9980 www.clevelandnasalsinus.com Top executive: Dr. Howard Levine

Corrective Eye Center 26300 Euclid Ave., Suite 312 Euclid 44132 (216) 574-8900 www.correctiveeye.com Top executives: Dr. Samuel M. Salamon, Dr. Gregory J. Louis

David R. Mandel, M.D., Inc.

525 E. Market St. Akron 44304 (800) 237-8662 www.summahealth.org/home/medi calservices/RehabilitationServices Top executive: Ann Wargo

6551 Wilson Mills Road, Suite 106 Mayfield Village 44143 (440) 449-8277 www.dmandelmd.com Top executive: David M. Rothhaas

Therapy Partners

21375 Lorain Road Fairview Park 44126 (440) 333-3060 www.fairvieweyecenter.com Top executive: Dr. Steven R. Meadows

16600 Sprague Road, Suite 365 Middleburg Heights 44130 (216) 227-7700 www.therapypartnersohio.com Top executive: Jim Rogerson

Total Joint Rehab 34143 Center Ridge Road North Ridgeville 44039 (440) 327-0299 www.totaljointrehab.com Top executive: Jason Kucharski

University Hospitals Rehabilitation Services 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org Top executive: Paul M. Smith

Wellness Defined of Mayfield 1236 SOM Center Road Mayfield Heights 44124 (440) 681-2220

Fairview Eye Center

Fairview Park Chiropractic Center Inc. 21881 Lorain Road Fairview Park 44126 (440) 331-9033 www.fairviewparkchiropractic.com Top executive: Dr. Todd W. Smith

Foot and Ankle Specialists of Ohio Inc. 7062 Wayside Drive Mentor 44060 (440) 357-8418 www.fasohio.com Top executives: Stephen J. Frania, Gladys G. deLeon

Healthcare for Business

PHYSICIANS AND PHYSICIANS GROUPS

50 Normandy Drive, Suite 5 Painesville 44077 (440) 354-4747 http://healthcareforbusiness.com Top executive: Paul Hanahan

Advanced Radiology Corp.

Jeffrey H. Stockfish, M.D., Inc.

3250 W. Market St., Suite 101 Akron 44333 (800) 548-7226 Top executive: Jeff Wilson

AHP Well Inc. 18900 Van Aken Blvd. Shaker Heights 44120 (216) 640-9355 www.ahpwell.com

Apex Dermatology and Skin Surgery Center 7580 Auburn Road, Suite 301 Concord 44077 (440) 352-7546 www.apexskin.com Top executive: Dr. Jorge GarciaZuazaga

Associates in Dermatology Inc. 26908 Detroit Road, Suite 103 Westlake 44145 (216) 228-3900 www.healthyskinmd.com Top executive: Dr. Paul G. Hazen

Brian J. Novack, DPM, Inc. 29630 Euclid Ave. Wickliffe 44092 (440) 944-6665 Top executive: Brian J. Novack, D.P.M.

Chiropractic Associates of Westlake 2750 Dover Center Road

6770 Mayfield Road, Suite 300 Mayfield Heights 44124 (440) 460-2822 Top executive: Harlan Epstein

Joanne H. Briggs, M.D., Inc. 3600 W. Market St., Suite 100 Fairlawn 44333 (330) 665-3937 Top executive: Dr. Joanne H. Briggs

Lake Health Physician Group

2012 CRAIN’S HEALTH CARE DIRECTORY Schultz

Top executive: Dr. Sara Stein

Ohio Clinic for Aesthetic and Plastic Surgery

Summa Physicians Inc.

2237 Crocker Road, Suite 140 Westlake 44145 (440) 808-9315 www.ohioclinic.com Top executive: Dr. Michael H. Wojtanowski

Ohio Specialty Network LLC 1163 E. 40th St., Suite 302 Cleveland 44114 (216) 426-2555 ohiospecialtynetwork.com Top executive: Linda D. Derringer

Options Naturopathic Clinic 2460 Fairmount Blvd., Suite 219 Cleveland Heights 44106 (216) 707-9137 www.optionsnaturopathic.com Top executives: Dr. Erin Holston Singh, Laura Cahill Sleggs

Pediatric Place Inc. 3690 Orange Place, Suite 100 Beachwood 44122 (216) 831-7337 www.pediatricplace.net Top executive: Dr. Jan Kriwinsky

Physicians First/Gallucci Chiropractic Clinic 1438 SOM Center Road Mayfield Heights 44124 (440) 461-4848 www.physiciansfirstinc.com Top executive: Cynthia S. Gallucci

Pinnacle Ultrasound Corp.

1210 S. Abbe Road Elyria 44035 (440) 366-8980 www.centurypa.com Top executive: Jeff Nieberding

Acacia Place 10603 Detroit Ave. Cleveland 44102 (216) 226-6090 www.acaciaplace.org Top executive: Meenakshi (Minni) Nair

Altercare of Alliance Center for Rehabilitation & Nursing Care 11750 Klinger Ave. Alliance 44601 (330) 823-8263 www.altercareonline.com Top executive: Shilo Dewald

Altercare of Cuyahoga Falls Center for Rehabilitation & Nursing Care

Podiatry Inc.

Altercare of Hartville Center

6701 Rockside Road, Suite 340 Independence 44131 (216) 245-1290 www.podiatryinc.com Top executives: E.J. Nemet, Joseph Favazzo

1420 Smith Kramer Road Hartville 44632 (330) 877-2666 www.altercareonline.com Top executive: Shelly Fink

Premier Health & Age Management 6900 Granger Road, Suite 203 Independence 44131 (216) 520-1220 www.premieragemanagement.com Top executive: Dr. John Kocka

Radisphere National Radiology Group 3700 Park East Drive Beachwood 44122 (216) 255-5700 www.radispheregroup.com Top executive: Scott Seidelmann

Retina Associates of Cleveland 3401 Enterprise Parkway, Suite 300 Beachwood 44122 (216) 831-5700 www.retina-doctors.com Top executive: Dr. David G. Miller

Revati Wellness

Levinson Family Chiropractic Inc.

Salvatore P. Sidoti, D.P.M., Inc.

6060 Rockside Woods Blvd. N., Suite 110 Independence 44131 (216) 581-8484 www.myeyedoc.com Top executive: Dr. Jeffrey E.

Abbewood Senior Living Community

2728 Bailey Road Cuyahoga Falls 44221 (330) 929-4231 www.altercareonline.com Top executive: Tamara Fye

29001 Cedar Road, Suite 655 Lyndhurst 44124 (440) 249-4455 www.revatiwellness.com Top executive: Dr. Thomas J. Morledge

Lifetime Eye Care

SENIOR AND LONGTERM CARE SERVICES

3250 W. Market St., Suite 101 Akron 44333 (800) 548-7226 Top executive: Jeff Wilson

7590 Auburn Road Concord 44077 (440) 354-1995 www.lakehealth.org Top executive: Rick Cicero

646 Portage Trail Cuyahoga Falls 44221 (330) 928-3420 www.facebook.com/pages/ Levinson-Family-Chiropractic-Inc/ 320661637962483 Top executives: Dr. Pam Levinson, Dr. John Connery

525 E. Market St. Akron 44304 (330) 375-7512 www.summahealth.org/spi Top executive: Dr. Gus Kious

6681 Ridge Road, Suite 405 Parma 44129 (440) 884-4114

Senders Pediatrics 2054 S. Green Road South Euclid 44121 (216) 291-9210 www.senderspediatrics.com Top executive: Dr. Shelly David Senders

Stein Wellness Centers 27600 Chagrin Blvd., Suite 360 Woodmere 44122 (216) 831-4650 http://steinwellness.com

Altercare of Louisville Center for Rehabilitation & Nursing Care 7187 St. Francis St. N.E. Louisville 44641 (330) 875-4224 www.altercareonline.com Top executive: Scott Haas

Altercare of Mayfield Village 290 N. Commons Blvd. Mayfield Village 44143 (440) 473-9411 www.altercareonline.com Top executive: Greg Ryan

Altercare of Mentor Center for Rehabilitation & Nursing Care 9901 Johnnycake Ridge Road Mentor 44060 (440) 357-7900 www.altercareonline.com Top executive: Diane Laneve

Altercare of Navarre 517 Park St. Navarre 44662 (330) 879-2765 www.altercareonline.com Top executive: Ellen Linz

Altercare of Nobles Pond Inc. 7006 Fulton Drive N.W. Canton 44718 (330) 834-4800 www.altercareonline.com Top executive: Brenda Pedro

Altercare of Wadsworth Center for Rehabilitation & Nursing Care 147 Garfield St. Wadsworth 44281 (330) 335-2555 www.altercareonline.com Top executive: Dianna Jackson

Altercare Post-Acute Rehabilitation Center Inc. 1463 Tallmadge Road Kent 44240 (330) 677-4550

SEPTEMBER 17 - 23, 2012

www.altercareonline.com Top executive: Paige Powell

Alzheimer’s Family Care Management & Mediation for Dementia Conflict 211 E. Summit St. Kent 44240 (330) 577-3158 www.alzheimerfamilycare management.com Top executive: Karen L. Rice

Anchor Lodge Retirement Village 3756 W. Erie Ave. Lorain 44053 (440) 244-2019 www.sprengerhealthcare.com Top executive: Greg Ackerman

Arden Courts Memory Care Community 28400 Center Ridge Road Westlake 44145 (440) 808-9275 www.hcr-manorcare.com Top executive: Regina Rock

Arden Courts of Bath 171 N. Cleveland Massillon Road Akron 44333 (330) 668-6889 www.hcr-manorcare.com Top executives: Yvonne Owens, Joseph Wilson

Arden Courts Parma 9205 Sprague Road Parma 44133 (440) 886-5858 www.arden-courts.com Top executives: Marcial Ingal, April M. Suva

Aurora Manor Skilled Nursing & Rehabilitation 101 S. Bissell Road Aurora 44202 (440) 424-4000 www.multi-caremanagement.com

The Benjamin Rose Institute on Aging 11900 Fairhill Road, Suite 300 Cleveland 44120 (216) 791-8000 www.benrose.org Top executive: Richard Browdie

Berea Lake Towers Retirement Community 4 Berea Commons Berea 44017 (440) 243-9050 www.berealaketowers.com Top executive: Michael Coury

Bradley Bay Health Center 605 Bradley Road Bay Village 44140 (440) 871-3474 www.bbhc.net Top executive: John T. O’Neill

Breckenridge Village 36855 Ridge Road Willoughby 44094 (440) 942-4342 www.oprs.org Top executive: David Schell

Brentwood Health Care Center 907 W. Aurora Road Sagamore Hills 44067 (330) 468-2273 www.brentwoodhealthcarecenter .com Top executive: Brent Classen

Cardinal Retirement Village 171 Graham Road Cuyahoga Falls 44223 (330) 928-7888 www.cardinalretirementvillage.com Top executive: Elizabeth Applegate

Center Ridge Health Campus 38600 Center Ridge Road North Ridgeville 44039 (440) 327-1295 www.crhc.net Top executive: John T. O’Neill

Coleman Adult Day Services 6695 N. Chestnut St.

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SEPTEMBER 17 - 23, 2012

Ravenna 44266 (877) 345-1180 www.coleman-adultday.com Top executives: Sandy Myers, Janet Phelps

ComForcare Homecare Services 13111 Prospect Road Strongsville 44149 (440) 638-7001 www.comforcare.com Top executive: Deb Vermillion

Comfort Keepers of Ashtabula 7757 Auburn Road, Suite 20 Concord Township 44077 (866) 942-1960 www.comfortkeepers.com Top executive: Bonnie L. Warren

Comfort Keepers of Elyria 38640 Butternut Ridge Road Elyria 44035 (440) 458-4440 www.comfortkeepers.com Top executive: Bonnie L. Warren

Comfort Keepers — Lake/Geauga counties 7757 Auburn Road, Suite 20 Concord Township 44077 (866) 942-1960 www.comfortkeepers.com Top executive: Bonnie L. Warren

Country Lawn Center 10608 Navarre Road S.W. Navarre 44662 (330) 767-3455 altercareonline.com Top executive: Laura Wirth

Crystal Waters Retirement Community 18960 Falling Water Road Strongsville 44136 (440) 238-3600 www.crystalwatersrc.com Top executive: Phillip Coury

Devon Oaks 2345 Crocker Road Westlake 44145 (440) 250-2300 www.devonoaks.org Top executive: Sandy Skerda

Eliza Bryant Village 7201 Wade Park Ave. Cleveland 44103 (216) 361-6141 www.elizabryant.org Top executive: Harvey M. Shankman

Eliza Jennings Senior Care Network 14701 Detroit Ave., Suite 620 Lakewood 44107 (216) 226-5000 www.elizajennings.org Top executive: Deborah Lewis Hiller

Elmcroft of Sagamore Hills 997 W. Aurora Road Sagamore Hills 44067 (330) 908-1166 www.elmcroftal.com Top executive: Jackie Mitchell

Emeritus at Mentor 5700 Emerald Court Mentor 44060 (440) 354-5499 www.emeritus.com Top executive: Lori Bonarrigo

Fairview Hospital Adult Day Care 3035 Wooster Road Rocky River 44116 (440) 356-6303 www.fairviewhospital.org Top executive: Mary Buttner

The Fairways 30630 Ridge Road Wickliffe 44092 (440) 943-2050 www.brookdaleliving.com Top executive: M.J. Giovanetti

www.gardensatwestlake.com Top executive: Christina Melaragno

Grand Living 416 Silver Ridge Drive Copley 44321 (330) 858-7689 http://grandliving.us Top executive: Mary Bloom

Grande Village 2610 E. Aurora Road Twinsburg 44087 (330) 963-3600 www.sprengerrhealthcare.com Top executive: Scott Bower

The Heights Care and Rehabilitation Center 2801 E. Royalton Road Broadview Heights 44147 (440) 526-4770 www.sunbridgehealthcare.com Top executive: Tina Gendics

Jennings Center for Older Adults 10204 Granger Road Garfield Heights 44125 (216) 581-2900 www.jenningscenter.org Top executive: Martha M. Kutik

Judson Services Inc. 2181 Ambleside Drive Cleveland 44106 (216) 721-1234 www.judsonsmartliving.org Top executive: Cynthia H. Dunn

Kendal at Home 26040 Detroit Road, Suite 1 Westlake 44145 (440) 835-8681 www.kendalnorthernohio.org Top executive: Lynne Giacobbe

www.lakewoodhospital.org/senior care Top executive: Dr. Robert Weil

Lakewood Senior Health Campus 13900 Detroit Ave. Lakewood 44107 (216) 228-7650 www.lshc-oh.net Top executives: David O’Neill, Tammy Sibert

Lamplight Inn of Maple Heights 5500 Northfield Road Maple Heights 44137 (216) 510-4336 www.lamplightcommunities.com Top executive: Severine Petras

Laurel Lake Retirement Community 200 Laurel Lake Drive Hudson 44236 (866) 650-2100 www.laurellake.org Top executive: David A. Oster

Liberty Residence II 1054 Freedom Drive Wadsworth 44281 (330) 334-3262 www.libertyresidence.com Top executive: Jeff Nicodemus

Lutheran Home at Concord Reserve 2116 Dover Center Road Westlake 44145 (440) 871-0090 www.concordreserve.org

CRAIN’S CLEVELAND BUSINESS

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Cleveland 44112 (216) 481-1907 www.newavenues.net Top executive: Thomas M. Lewins

Top executive: Charles H. Rinne

Magnifiers & More 7775 Mentor Ave. Mentor 44060 (440) 946-3363 www.magnifiersandmore.net Top executive: Deborah Kogler

Our House

Maximum Accessible Housing of Ohio 11607 Euclid Ave. Cleveland 44106 (216) 231-7221 www.mahohio.org Top executive: Stephen P. Hansler

McGregor 14900 Private Drive Cleveland 44112 (216) 851-8200 www.mcgregoramasa.org Top executive: R. Robertson Hilton

Menorah Park Center for Senior Living 27100 Cedar Road Beachwood 44122 (216) 831-6500 www.menorahpark.org Top executive: Steven Raichilson

27633 Bassett Road Westlake 44145 (440) 835-2110 www.ourhouseinc.com Top executive: Marguerite L. Van Derwyst

Our Lady of the Wayside 38135 Colorado Ave. Avon 44011 (440) 934-6007 www.thewayside.org Top executive: Terry Davis

Park East Care and Rehabilitation 3800 Park East Drive Beachwood 44122 (216) 831-4303 www.sunbridgehealthcare.com Top executive: Bernard Centa

Platinum Home Helper Services 730 SOM Center Road, Suite 240 Mayfield Village 44143 (440) 995-0202 www.homehealthohio.org Top executive: Marc A. Vasil

Montefiore One David Myers Parkway Beachwood 44122 (216) 360-9080 www.montefiorecare.org Top executive: Lauren B. Rock

Pleasant Lake Villa

New Avenues to Independence Inc.

7260 Ridge Road Parma 44129 (440) 842-2273 www.lhshealth.com Top executive: James J. Taylor

17608 Euclid Ave.

continued on PAGE H-10

Kendal at Oberlin 600 Kendal Drive Oberlin 44074 (440) 775-0094 www.kendalnorthernohio.org Top executive: Barbara W. Thomas

AN ADVISOR WHO OFFERS FLEXIBLE

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5241 Sunnybrook Road Kent 44240 (330) 677-4040 www.kentridgeatgoldenpond.com Top executive: Sandy Warner

ĹˆH 3ULPH)LUVW§ \HDU DGMXVWDEOH UDWH PRUWJDJH IURP 0HUULOO /\QFK +RPH /RDQV70 IHDWXUHV UDWHV DV ORZ DV 1.500%1, 1.602% APR $ 0HUULOO /\QFK )LQDQFLDO $GYLVRU FDQ RçHU \RX DFFHVV WR OHQGLQJ VROXWLRQV WR KHOS \RX JDLQ DGGLWLRQDO OLTXLGLW\ WR SD\ GRZQ SULQFLSDO PRUH VWUDWHJLFDOO\ RU WR XVH IRU \RXU RWKHU oQDQFLDO JRDOV

Kidney Foundation of Ohio Inc. 2831 Prospect Ave. Cleveland 44115 (216) 771-2700 www.kfohio.org Top executive: Michael F. Needham

Jon E. Lawrence

Kindred Assisted Living — The Fountains

&RPSOH[ 'LUHFWRUq*UHDWHU &OHYHODQG

1555 Brainard Road Lyndhurst 44124 (440) 460-1000 www.fountainsonthegreens.com Top executive: Carol Rose

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Kindred Transitional Care & Rehab — The Greens 1575 Brainard Road Lyndhurst 44124 (440) 460-1000 www.kindredgreens.com Top executive: Elizabeth Ribar

Kindred Transitional Care and Rehab — Stratford 7000 Cochran Road Solon 44139 (440) 914-0900 www.stratfordcommons.com Top executive: Prentice Lipsey

Koinonia Homes Inc. 6161 Oak Tree Blvd., Suite 400 Independence 44131 (216) 588-8777 www.koinoniahomes.org Top executive: Diane Beastrom

The Gardens at Westlake

Lakewood Hospital SeniorCare Services

27569 Detroit Road Westlake 44145 (440) 892-9777

1450 Belle Ave. Lakewood 44107 (216) 227-2273

1.500%, 1.602% APR with a 1% origination fee. The initial annual percentage rate (APR) may vary. The interest rate adjusts monthly based on the one-month LIBOR as published in The Wall Street Journal, plus a margin of 1.25%, and may increase. Rate and margin are current as of 9/5/12. Rate and margin are subject to application of standard underwriting criteria and may change without notice. For a $600,000 purchase of a primary residence, with a 20% down payment and a $480,000 mortgage, 120 monthly interest-only payments of $600 are followed by 180 monthly amortizing payments of $2,980, assuming interest rate remains constant throughout the adjustable term of the loan. Payments do not include amounts for taxes and insurance premiums. The actual payment obligation will be greater. When deciding whether an adjustable-rate mortgage is right for your situation, you should consider the potential risk of rising rates and payments and such factors as how long you plan to own your home. This is an interest-only mortgage that allows you to pay only the interest on the money you borrow for a certain number of years. If you pay only the amount of interest that’s due, once the interest-only period ends, you still will owe the original amount you borrowed, and your monthly payment will increase—even if interest rates stay the same—because you must pay back the principal as well as interest. You should ask what the payments on your loan will be after the end of the interest-only period. If you are considering an adjustable-rate mortgage, ask what your payments can be if interest rates increase. Visit our Web site at www.merrillhomeloans.com for more information about the risks of interest-only mortgages. Merrill Lynch Home Loans™ residential mortgage programs are offered and funded by Bank of America, N.A., 4804 Deer Lake Drive East, Jacksonville, FL 32246-6484; toll-free telephone: (800) 854-7154. Merrill Lynch, Pierce, Fenner & Smith Incorporated, 4 World Financial Center, New York, NY 10080, toll-free telephone: (800) 338-2814, Member, Securities Investor Protection Corporation (SIPC), does not make commitments for or fund loans. Residential mortgage programs, options and property types are not available in all states and jurisdictions and are subject to change without notice. Loans are offered on properties in all 50 states, the District of Columbia, the U.S. Virgin Islands and Puerto Rico. Additional terms, conditions, restrictions and costs may apply. Bank of America Corporation, its subsidiaries and their employees may receive compensation for its products and services. Merrill Lynch Wealth Management makes available products and services offered by Merrill Lynch, Pierce, Fenner & Smith Incorporated, a registered broker-dealer and member SIPC, and other subsidiaries of Bank of America Corporation (“BACâ€?). Banking products are provided by Bank of America, N.A., and affiliated banks, members FDIC and wholly owned subsidiaries of BAC. Investment products:

1

Are Not FDIC Insured Š 2012 Bank of America Corporation. All rights reserved. AD-08-12-0114

Are Not Bank Guaranteed ART1Y0Y0-08-12

May Lose Value Code 439404PM-0812

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R.H. Myers Apartments 27200 Cedar Road Beachwood 44122 (216) 831-6515 www.rhmyers.org Top executive: Steven Raichilson

Rockport Independent and Assisted Living

14277 State Road North Royalton 44133 (440) 582-4111 www.royaltonwoods.org Top executive: Linda Arduini

S.A.R.A.H. Adult Day Services Cleveland 11303 Pearl Road Strongsville 44136 (440) 846-1751 www.sarahcare.com/strongsville Top executives: R. M. Phillips, Diane Straub, Lisa Zoloty

20375 Center Ridge Road Rocky River 44116 (440) 356-5444 www.rockportretirement.com Top executive: Donna ZapisThomas

SALT, Specialized Adult Living

Rose-Mary Center 19350 Euclid Ave. Euclid 44117 (216) 481-4823 www.clevelandcatholiccharities.org /rose-mary Top executive: Patricia A. Colombo

Royalton Woods Retirement Living

2012 CRAIN’S HEALTH CARE DIRECTORY

P.O. Box 16706 Rocky River 44116 (216) 409-1534 Top executive: Lee Ann O’Brien

Seasons of Care 16500 Sprague Road, Suite C Middleburg Heights 44130 (440) 274-4000 www.seasonsofcare.com

Top executive: Tricia Schaum

South Franklin Circle 16575 S. Franklin St. Chagrin Falls 44023 (440) 247-1300 www.southfranklincircle.org Top executive: Cynthia Dunn

SEPTEMBER 17 - 23, 2012

ON THE WEB Access a more comprehensive directory The online version of our Health Care Directory features descriptions of each business and plenty more information. You can access the expanded version by visiting http://crainscleveland.com/section/hcd.

St. Augustine Health Campus 7801 Detroit Ave. Cleveland 44102 (216) 634-7400 www.staugustinemanor.org Top executive: Andrew Koha

75 Arch St. Akron 44304 (800) 237-8662 www.summahealth.org/seniors Top executive: Kathleen Blake

St. Augustine Health Campus — Towers Assisted Living

The Village at Marymount

7821 Lake Ave. Cleveland 44102 (216) 634-7444 www.staugustinemanor.org Top executive: Andrew Koha

Summa Health System Senior Services

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5200 Marymount Village Drive Garfield Heights 44125 (216) 332-1100 www.villageatmarymount.org Top executive: Jeffry A. Myers

The Village at St. Edward 3131 Smith Road Fairlawn 44333 (330) 666-1183 www.vased.org Top executive: John J. Hennelly

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18697 Bagley Road Middleburg Heights 44130 (440) 816-5395 www.swgeneral.com Top executive: Thomas A. Selden

Wesleyan Meadows

The Doula Experience Perinatal Services

5400 Meadow Lane Court Sheffield Village 44035 (440) 934-9400 www.villageliving.com Top executive: Michael Rogan

Wesleyan Senior Living 807 West Ave. Elyria 44035 (440) 284-9000 www.villageliving.com Top executive: Mike Rogan 807 West Ave. Elyria 44035 (440) 284-9371 www.villageliving.com Top executive: Michael Rogan 27601 Westchester Parkway Westlake 44145 (440) 871-5900 www.sunbridgehealthcare.com Top executive: Karen B. Williams

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28550 Westlake Village Drive Westlake 44145 (440) 892-4200 www.brookdaleliving.com Top executive: Patrick Payne

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1919 Bishop Road Wickliffe 44092 (440) 944-9400 www.lhshealth.com Top executive: Deborah Farris

WOMEN’S HEALTH SERVICES Ann Driscoll, Licensed Acupuncturist

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9500 Euclid Ave., Suite A81 Cleveland 44195 (216) 444-1758 http://my.clevelandclinic.org/ ob_gyn/default.aspx Top executive: Dr. Tommaso Falcone

16695 Chillicothe Road Chagrin Falls 44023 (440) 543-4221 www.theweils.org Top executive: Lauren B. Rock

4931 Nettleton Road Medina 44256 (330) 721-3000 www.wrmcohio.org Top executive: Sarah Koch

Other Conference Track Sessions

Cleveland Clinic OB/GYN & Women’s Health Institute

The Weils

West Bay Care and Rehabilitation

Panelists:

1226 Huron Road E. Cleveland 44115 (216) 658-6025 www.carmellarose.org

Comprehensive Women’s Health Care at Southwest General

Wesleyan Village

Track Session:

The Carmella Rose Women’s Health Foundation

14701 Detroit Ave., Suite 370 Lakewood 44107 (216) 221-2632 www.driscollacupuncture.com Top executive: Ann Driscoll

Birth & Beyond Inc. Cleveland (440) 333-4996 www.birthandbeyond.org Top executive: Noreen Roman

19006 Stony Point Drive Strongsville 44136 (440) 572-2574 www.doulaexperience.com Top executive: Sunday Tortelli

Elegant Essentials 3637 Medina Road, Suite 130 Medina 44256 (800) 350-5053 www.elegantessentialsonline.com Top executive: Shellie L. Graf

Family Planning Services of Lorain County 602 Leona St. Elyria 44035 (440) 322-7526 www.familyplanningservices.org Top executive: Patricia L. Berger

ICAN of Greater Cleveland 10000 Waterford Trail Chagrin Falls 44023 (440) 543-5353 www.icanofgreatercleveland.org Top executive: Pam Kolanz

It’s About Birth Choices (ABC) 10000 Waterford Trail Chagrin Falls 44023 (440) 543-5353

Lakewood Midwifery Services 1450 Belle Ave., Suite 310 Lakewood 44107 (216) 227-2500 www.lakewoodhospital.org/ midwifery Top executive: Dr. Robert Weil

University Hospitals MacDonald Women’s Hospital 11100 Euclid Ave. Cleveland 44106 (216) 844-2273 www.uhhospitals.org/womens health Top executive: Patricia DePompei

Womankind Maternal and Prenatal Care Center 5400 Transportation Blvd., Suite 10 Garfield Heights 44125 (216) 662-5700 www.womankindcleveland.com Top executive: Eileen M. Murray

Women’s Diagnostic Center of Cleveland Inc. 5 Severance Circle, Suite 207 Cleveland Heights 44118 (216) 382-8874 www.wdc-mammogram.com Top executive: Elizabeth H. Nolan

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SEPTEMBER 17 - 23, 2012

CRAIN’S CLEVELAND BUSINESS

WWW.CRAINSCLEVELAND.COM

Arts: Groups aiming for interactivity continued from PAGE 1 700 W. St. Clair Ave., Suite 310, Cleveland, OH 44113-1230 Phone: (216) 522-1383 Fax: (216) 694-4264 www.crainscleveland.com Publisher/editorial director: Brian D. Tucker (btucker@crain.com) Editor: Mark Dodosh (mdodosh@crain.com) Managing editor: Scott Suttell (ssuttell@crain.com) Sections editor: Amy Ann Stoessel (astoessel@crain.com) Assistant editor: Joel Hammond (jmhammond@crain.com) Sports Senior reporter: Stan Bullard (sbullard@crain.com) Real estate and construction Reporters: Jay Miller (jmiller@crain.com) Government Chuck Soder (csoder@crain.com) Technology Dan Shingler (dshingler@crain.com) Energy, steel and automotive Tim Magaw (tmagaw@crain.com) Health care and education Michelle Park (mpark@crain.com) Finance Ginger Christ (gchrist@crain.com) Manufacturing, marketing and retailing Research editor: Deborah W. Hillyer (dhillyer@crain.com) Cartoonist/illustrator: Rich Williams Marketing director: Lori Grim (lgrim@crain.com) Marketing/Events manager: Christian Hendricks (chendricks@crain.com) Assistant Events Manager: Jessica Snyder (jdsnyder@crain.com) Advertising sales manager: Nicole Mastrangelo (nmastrangelo@crain.com) Senior account executive: Adam Mandell (amandell@crain.com) Account executives: Dawn Donegan (ddonegan@crain.com) Andy Hollander (ahollander@crain.com) Lindsey Nordloh (lnordloh@crain.com) Office coordinator: Toni Coleman (tcoleman@crain.com) Digital strategy and development manager: Stephen Herron (sherron@crain.com) Web/Print production director: Craig L. Mackey (cmackey@crain.com) Production assistant/video editor: Steven Bennett (sbennett@crain.com) Graphic designer: Lauren M. Rafferty (lrafferty@crain.com) Billing: Susan Jaranowski, 313-446-6024 (sjaranowski@crain.com) Credit: Todd Masura, 313-446-6097 (tmasura@crain.com)

Crain Communications Inc. Keith E. Crain: Chairman Rance Crain: President Merrilee Crain: Secretary Mary Kay Crain: Treasurer William A. Morrow: Executive vice president/operations Brian D. Tucker: Vice president Robert C. Adams: Group vice president technology, circulation, manufacturing Paul Dalpiaz: Chief Information Officer Dave Kamis: Vice president/production & manufacturing G.D. Crain Jr. Founder (1885-1973) Mrs. G.D. Crain Jr. Chairman (1911-1996) Subscriptions: In Ohio: 1 year - $64, 2 year - $110. Outside Ohio: 1 year - $110, 2 year - $195. Single copy, $2.00. Allow 4 weeks for change of address. For subscription information and delivery concerns send correspondence to Audience Development Department, Crain’s Cleveland Business, 1155 Gratiot Avenue, Detroit, Michigan, 48207-2912, or email to customerservice@crainscleveland.com, or call 877-812-1588 (in the U.S. and Canada) or (313) 446-0450 (all other locations), or fax 313-446-6777. Reprints: Call 1-800-290-5460 Ext. 125 Audit Bureau of Circulation

MOCA Cleveland, for instance, plans to launch a program where patrons might find a voucher in a storage locker at the museum for discounted admission for a future visit or a discount at the museum’s café. Patrons also might be surprised by a seemingly random, 15-minute operatic performance where the performer would hand museum visitors a coupon for a future visit. “It’s all about connecting with our audiences,” said Megan Lykins Reich, MOCA Cleveland’s director of programs and associate curator. “If we don’t have people to engage with, this is all just for us.”

A high note The $15,000 grants are part of a larger, three-year effort launched last year by the Cleveland Foundation dubbed “Engaging the Future.” The first year focused on providing operating support to the 11 organizations involved with the program as well as workshops designed to help arts groups adapt their business models to the current economic climate. The foundation also solicited help from EmcArts, a New York-based arts consulting group. Part of what’s driving arts organi-

zations to change the ways they reach people is the idea that younger folks are less interested in the arts as a whole, according to Randy Pope, an associate professor of arts administration at the University of Akron. “It’s hard to reach our students now who are being taught to tests and arts programming is on the chopping block,” Mr. Pope said. The Cleveland Orchestra made perhaps the largest statement in its commitment to bringing more young people into the fold when it launched last summer its Center For Future Audiences; it was anchored by a $20 million gift from the Maltz Family Foundation and has attracted additional support from several local corporations, including Baker Hostetler, Eaton Corp., Forest City Enterprises, Key Bank and Nacco Industries. One piece of the initiative allowed patrons under 18 years old to attend orchestra concerts for free at Blossom Music Center, its summer home. The program has lured more than 23,000 young people to the orchestra’s concerts since its launch, and the orchestra announced last month it would expand the program to select concerts at Severance Hall. Moreover, the orchestra is using money from the Cleveland Founda-

tion initiative to support its residency program in Cleveland’s Gordon Square district. The program will include free concerts for the up-andcoming West Side neighborhood. “With fragmenting entertainment options, and the growth of choices for people these days, it is imperative we are as competitive as possible for families to bring young people with them or we will ultimately lose out on them,” said Ross Binnie, the orchestra’s chief marketing officer. Arts experts say one way to keep organizations thriving is to create more interactive experiences with their audiences. The subscription model where patrons buy a ticket, attend an event and leave is becoming a notion of the past.

Changing mindsets The nearly century-old Cleveland Play House moved from the city’s East Side to its new home at PlayhouseSquare in downtown Cleveland last year, with the organization seeing the move as an opportunity to redefine how it was perceived in the community. “There had been sort of a perception that Cleveland Play House was something for older people or not affordable for younger people or a

Radio: CBS makes push into sports arena continued from PAGE 1

“We’ve been involved in a bidding process for radio rights,” Mr. Danburg said. “We’re encouraged by the progress we made; at this time, we don’t have a finalized deal and don’t anticipate an announcement coming in the very near future.” WKRK and WTAM are the only entities involved in the bidding, one source said, while another said he was “blown away” by what 92.3 offered for the rights, though he wouldn’t disclose that number. Another industry source said sports talk station WKNR-AM, 850, which is better known locally as ESPN Cleveland and is owned by Good Karma Broadcasting, was involved early but since has dropped out of the discussions. WTAM has held the radio broadcast rights to Indians’ games under the station’s current owner, Clear Channel Communications Inc., since 1998.

CBS sees opportunity Local radio consultant John Gorman

said a big factor that could make WKRK attractive to the Indians is its presence on the FM side of the dial. “The AM dial continues to be less attractive, with fewer people spending time there,” said Mr. Gorman, a former program director at WMJIFM, 105.7, in Cleveland and founder of Gorman Media. WKRK went live in August 2011 to much fanfare as a competitor to WKNR, and slowly has gained on WKNR since. Crain’s reported last month that WKRK in July was 1,500 listeners behind WKNR in average quarterly audience, a measure of the average number of people listening in any 15-minute span. In WKRK’s first four months on air, that average difference was 4,350 listeners. Those numbers are tracked by Baltimore-based Arbitron and were provided to Crain’s by an area media buyer who tracks radio metrics. The Arbitron data also show the Indians had registered a rating of 0.7 through August on WTAM; that number reflects the average quarterly audi-

Impact: Shift from coal hurts Ohio continued from PAGE 3

producer Babcock & Wilcox, and electric company FirstEnergy Corp.

Seeking an edge The technology could provide a lifeline to Ohio’s coal producers, and could yield more business for Ohio manufacturers. Ohio’s coal mines produce the high-sulfur coal that emits the most pollution, but also the most energy compared with other types of coal. If the same amount of coal could produce more power without more pollution, the fuel would be less expensive and more attractive to power companies — a boon to the state’s coal industry at a time when many electricity producers are

moving from coal-fired plants to generation that is fueled by natural gas. That trend is decimating the coal industry in states such as Ohio and West Virginia. The ability to increase coal’s efficiency while reducing its pollution is a chief reason the pursuit of AUSC technology is global. That means companies that pioneer the technology here could generate new domestic and export sales, said Chad Smith, deputy director for the Ohio Department of Development’s Office of Energy. “The castings, forgings and extrusions (using the new alloys) are not easy to do — it’s advanced manufacturing,” Mr. Smith said. “If Ohio companies can get an advantage in

ence expressed as a percentage of adults age 18 or over in the market listening to a station. When the Indians are playing well, the media buyer said, that number hits 1.0 or higher. For New York-based CBS Radio, securing the Indians’ broadcast rights would continue its push into sports. The company now operates all-sports stations in 18 markets, including Tampa, Fla., where its sports station came online just last month. In addition, CBS in June announced plans for the 24-hour CBS Sports Radio, with a launch early next year. CBS made a similar move to grab flagship radio rights in Boston, Mr. Gorman’s hometown, obtaining the rights to the Boston Bruins of the National Hockey League and the NFL’s New England Patriots for its FM station there, WBZ-FM, 98.5. The Patriots and Bruins moved to WBZ in 2009.

Time to get serious? Mr. Gorman said he wouldn’t be surprised if WTAM pushed back to

this area, it will help them in the world market.”

Learning curve Manufacturers such as Cantonbased Timken and Barberton-based Babcock & Wilcox stand to gain from working with the technology, as do smaller metal fabricators and foundries, Mr. Purgert said. The technology might have extra advantages for companies such as Babcock & Wilcox, because it also might be used for nuclear power generation, a big market for that company. “Deregulation of the worldwide power industry, the desire for energy supply diversity plus the high cost of imported fuels make highefficiency systems more attractive,” said Ryan Cornell, a spokesman for Babcock & Wilcox. But first things first — and the first

25

place they wouldn’t feel comfortable,” said Corey Atkins, who steers the organization’s engagement efforts and carries the title artistic associate for engagement. Mr. Atkins’ position was made possible by the Cleveland Foundation’s support, and since he arrived last year the organization has launched several efforts targeted at younger people. The group’s “classroom matinee” program, for one, brings performances to area schools. Also, the Play House now offers discounted tickets for professionals in the 25- to 40-year-old age bracket and access to happy hours. With financial backing from the Cleveland Foundation, GroundWorks DanceTheater, a contemporary dance based in Cleveland Heights, is exploring ways to interact with younger audiences online. The group is putting together a viral video campaign that aims to connect “dance to everyday life,” where dancers or even ordinary people would demonstrate a dance move of the week, said Beth Rutkowski, the company’s general manager. The dance troupe also is branching away from its dance roots and plotting discussion groups of sorts involving about 30 or 40 people to talk about a pertinent issue facing the arts. While the idea is still somewhat amorphous, Ms. Rutkowski said, it “would give us a whole new of connecting with people.” ■

retain the Indians’ rights, given the boost the broadcasts give the station on most weeknights and the struggles at Clear Channel, its parent. Private equity firms Bain Capital Partners and Thomas H. Lee Partners paid $24 billion for the media company in 2008, only to see Clear Channel’s ad revenues decline soon thereafter once the recession kicked in. In Cleveland, layoffs have hit the company’s Independence headquarters over the last few years. One source said WKRK’s interest may be overblown, considering that the Indians already are one of the station’s largest advertisers. On the other hand, with the lure of a larger audience — in the 7 p.m. to 10 p.m. time slot from April through August, WKRK averaged a 0.1 rating, compared to WTAM’s 0.7 — WKRK could attract higher rates for ads during game broadcasts, Mr. Gorman said. Plus, the cachet that comes with being the flagship home of a major league team could give WKRK the boost it would need to ramp up its marketing, which has been lacking to date. WKNR has a strong brand, he said, and WKRK has faced an uphill battle in competing. ■

thing in this case is to make sure the new alloys can be used by Ohio manufacturers. The first batch of parts made with the new alloys by Energy Industries consortium members already is undergoing tests by General Electric Energy in Schenectady, N.Y., Mr. Purgert said. Many of the members already were working with the alloys and they are pooling their resources and expertise through the consortium to speed up development, he said. The results are not yet in, he noted, but so far the tests look promising. The next step will be to get Ohio manufacturers involved, and eventually to produce a catalog of Ohiomade parts to be used in AUSC applications, Mr. Purgert said. “We know the materials that go into it, and we’re learning the manufacturing techniques,” he said. ■

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CRAIN’S CLEVELAND BUSINESS

WWW.CRAINSCLEVELAND.COM

SEPTEMBER 17 - 23 2012

REAL ESTATE CLASSIFIED Phone: (216) 522-1383 Fax: (216) 694-4264 Contact: Toni Coleman E-mail: tcoleman@crain.com

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Crain’s Executive Recruiter Direct Response Marketing Manager Entering its fourth decade of service to Northeast Ohio, Crain's Cleveland Business is the preeminent source for news, analysis, commentary and data essential for top executives and business owners. Named Ohio's best business publication several times, Crain's Cleveland Business is much more than a valued, trusted weekly business newspaper. Each work day, the editorial team produces two digital news reports that are opened at rates unheard of in email market communication, and once a week produces a special digital collection of news and commentary designed specifically for the region's smallbusiness owners and managers - and those who sell to them. Crain's Cleveland Business also creates and stages a robust collection of B-to-B events, from gala awards dinners to in-depth, topical breakfast gatherings. Its editors and reporters specialize in all major sectors of the region's economy: real estate, manufacturing, healthcare, finance, government, law, higher education, and more. Busy executives and managers know they can rely on Crain's to get business news that is simply not available from any other source in the regional market. Core responsibilities include: - Acquisition and retention of controlled subscribers - Devise and implement campaign testing, targeting, and segmentation to maximize subscription order conversion - Preparing and filing BPA statements and overseeing annual audits; - Identifying lists and databases for potential subscribers - Print order and fulfillment - Engage with publishers to establish goals and plans for each product - Strategically analyze and interpret all audience data (including, but not limited to, print promotion analyses, web analytics, digital and total audience analysis)

Position Requirements: - 3 – 5 years + of marketing / circulation experience - Bachelor’s degree in marketing / media or related field - Creative mindset with a knack for innovation and trying new things - Passion for marketing and the media business - Experience with fulfillment vendors / systems - Dynamic and results-oriented individual, with a leadership mentality - Strong analytical skills with a natural drive for achieving results - Passionate about the customer experience and ability to see things from a customer's perspective - Proactive team player with strong communication skills and a solutions-oriented mindset - Web analytics experience - Knowledge of BPA and circulation audits is desirable Company Overview: Crain Communications Inc offers a competitive salary, a generous benefits package, profit sharing, and a friendly work environment. CCI is one of the largest privately-owned business publishers in the U.S. with over 30 leading business, trade and consumer titles in North America and Europe providing unmatched value and award- winning editorial excellence, the company is respected for its dependable journalism which readers have relied upon for over 90 years. To apply for this position please visit our website at www.crain.com and search under the employment section. Crain Communications is an Equal Opportunity Employer

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SEPTEMBER 17 - 23 2012

CRAIN’S CLEVELAND BUSINESS

WWW.CRAINSCLEVELAND.COM

27

THEINSIDER

THEWEEK SEPTEMBER 10 - 16 The big story: FirstMerit Corp. in Akron agreed to buy Citizens Republic Bancorp Inc. of Flint, Mich., in a stock transaction valued at $912 million. The companies said the transaction “creates a unique, contiguous Midwest banking franchise, expanding FirstMerit’s footprint into Michigan and Wisconsin, as well as strengthening its presence in Northeast Ohio.” The combined company will have $24 billion in total assets, $15 billion in loans, $19 billion in deposits, 415 branches and 452 ATMs. It will employ more than 5,000 workers in five states.

CRAIN’S FILE PHOTO

Enjoy your trip?: Travel and tourism is on the rise in Cleveland, according to Positively Cleveland, the region’s convention and visitors bureau, which released data detailing the economic impact in 2011 of the growing tourism trade in Cuyahoga County. In 2011, according to a study conducted by D.K. Shifflet & Associates, 14.9 million visitors came to Cuyahoga County, up nearly 15% from 13 million in 2009. The study found tourism generated $6.7 billion in related business activity last year, up 12% from 2009. Tourism employment generated $1.8 billion in wages in 2011. Leaving a legacy: The Bertram L. and Iris S. Wolstein Foundation made a $4.9 million commitment to Ohio State University, with $3.4 million designated toward the school’s Fisher College of Business and the rest to its Department of Athletics. With those dollars, the Fisher College of Business will establish the Bert L. and Iris S. Wolstein Entrepreneurial Leadership Initiative Fund, which will support the new Bert L. and Iris S. Wolstein Seminar in Entrepreneurial Leadership, a capstone course for advanced students. They mean business: The Cleveland Clinic’s business development unit soared into the upper echelon of a list that ranks similar organizations around the world. Cleveland Clinic Innovations was named the fourth most influential health care corporate venturing unit in the world by Global Corporate Venturing, a London-based business that publishes a magazine and web content written for venture capital groups that are part of larger organizations. By comparison, Cleveland Clinic Innovations ranked 27th in 2010. The main reason for its rapid rise is the Clinic’s new Healthcare Innovation Alliance, said James Mawson, founder and editor of Global Corporate Venturing. Come together: Eaton Corp. in Cleveland and electrical equipment supplier Cooper Industries plc of Dublin, Ireland, scheduled shareholder meetings for Friday, Oct. 26, so stockholders can vote on the proposed, $11.8 billion acquisition of Cooper by Eaton. Eaton’s special meeting is slated for 3 p.m. Eastern time at Eaton Center, 1111 Superior Ave. in Cleveland. There will be two meetings in Houston for Cooper shareholders. Spin cycle:

Nacco Industries Inc. set into motion the process for spinning off its lift truck business to its shareholders. Nacco said its board declared a stock dividend of one share of HysterYale Materials Handling Inc. Class A common stock and one share of Hyster-Yale Class B common stock for each share of Nacco Class A or Class B common stock owned on the record date for the distribution. Nacco said assuming the effectiveness of the registration statement on file with the Securities and Exchange Commission, the Hyster-Yale stock will be distributed Sept. 28 to stockholders of record on Sept. 25.

REPORTERS’ NOTEBOOK BEHIND THE NEWS WITH CRAIN’S WRITERS

You might want to make a note of this website ■ Tackk.com is centered on simplicity. You don’t need to log in to post something on the Cleveland-based social media site, which launched in September. Tackk is designed to replicate the experience of “tacking a flier to a telephone pole,” according to the site. Though the site is casual, the company means business: It just raised a $400,000 investment from for-profit startup accelerator Hatch Partners and two individuals from the Cleveland area. It also has new leadership: Hatch co-founder Christopher Celeste is now the company’s CEO, and Hatch partner Robert Hatta is its chief operating officer. Co-founders Eric Bockmuller and Dan Klammer remain on board. The site could have all sorts of uses, Mr. Celeste said. For instance, if you want to make your own beer, you could seek out Tackk boards with videos and recipes showing you how to do it. If you want to sell that beer, you can post virtual fliers on the site targeting people with similar tastes. “I have a bike to sell. I want to tell you about my baby that was just born. I want to tell you about my trip to Italy,” he said. For now everything on the site is free. The company eventually might charge for premium features or build an online purchasing

system that would pay Tackk when something is sold through the site. Making money from social media is hard even for big companies, but these guys just might “find a way:” That was the mantra Messrs. Celeste, Hatta, Bockmuller and Klammer lived by back when they worked for Solon-based Findaway World, which makes digital audio players. — Chuck Soder

Whole lotta shakin’ goin’ on in Geauga County ■ They’re here! Shale gas drillers in Geauga County, that is. We received numerous reports last week of “thumper” trucks operating in the county, along Auburn Road and other nearby areas. Residents said they received notices asking for their signed permission to allow the trucks to operate, but even those who did not sign said they still saw the trucks working from the road in front of their homes. The trucks thump the ground and then take seismic readings that help geologists figure out what’s beneath the ground as they search for shale gas. It’s just one more sign that the shale gas business is heating up in the county. Businesses in that area can learn a little about the industry this Tuesday, Sept. 25, when the Geauga Growth Partnership will hold a supply chain conference at Punderson

Manor in Newbury from 8:30 a.m. to 10:30 a.m. The event is free, but it requires registration at ggpshalesupplychainconf.event brite.com. — Dan Shingler

He makes the jump; his athlete clients don’t ■ Heads up, athletes and entertainers: As of Monday, Britton Gallagher is in your corner. The insurance brokerage firm, which recently moved its offices to downtown Cleveland, has recruited from Wells Fargo Insurance Services James J. Convertino to form and direct a niche serving professional athletes and entertainers. Mr. Convertino, who worked for the Wells Fargo subsidiary for more than eight years after it acquired another firm for which he worked, is an insurance broker for these high-profile people, helping them to insure their homes, automobiles and commercial endeavors. In 2004, he and another broker made news for telling LeBron James to take his business elsewhere because they both didn’t think Mr. James’ coverage was adequate. The team joining Britton Gallagher totals five and includes two people who did not work for Wells Fargo but whom Mr. Convertino recruited. While Mr. Convertino brings to Britton Gallagher years of experience, he cannot bring the book of more than 300 clients he served with Wells Fargo, per a two-year noncompete agreement. He said they included players for the Chicago Bears and the Pittsburgh Steelers, and spokesmodels.— Michelle Park

BEST OF THE BLOGS

MILESTONE

Excerpts from recent blog entries on CrainsCleveland.com.

land institutions. In its profile of significant new architectural projects coming online this fall, The Times said new museums “seem to be popping up all over,” and Cleveland has one that’s especially notable. “A building by London-based architect ■ A Smithsonian Magazine blog looked at Farshid Moussavi for the Museum of Conthe rise of so-called “market cities” — temporary Art in Cleveland, covered in mirplaces where public food sources “act as ror-finish black stainless steel, will open to hubs for the region and function as great the public on Oct. 8,” the paper noted. multi-use destinations, with many activities The Times also looks forward to a Nov. 13 clustering nearby” — and finds Cleveland is Carnegie Hall visit by the Cleveland Orchesone of the models for smart development. tra. “The greatest public markets are the ones “Here it sets down on the way to that simultaneously serve city resione of its regular Miami residendents’ daily food needs, while funccies, with Franz Welser-Möst, its tioning as a tourist attraction for music director, conducting works visitors who want to witness local by Beethoven (Symphony No. 4, culture in action,” the blog post ‘Grosse Fuge’), Matthias Pintscher said. (‘Chute d’Étoiles,’ in its New York While there are a number of premiere) and Scriabin (‘Poem of good examples of market cities in Ecstasy’),” The Times wrote. the United States, “one of the best Welser-Möst However, it said Mr. Welseris Cleveland, where the century-old Möst will “reserve his big New York West Side Market has become a key engine statement this season for the Vienna Philin the city’s revitalization,” according to the harmonic’s Carnegie weekend in March.” post. It called the West Side Market “just

Cleveland’s a leader in the market economy PHOTO PROVIDED

Jerry Burris, president and chief executive officer, Associated Materials, Inc., speaks at Alside’s 65th anniversary celebration.

THE COMPANY: Alside, Cuyahoga Falls THE OCCASION: Its 65th anniversary The maker and distributor of residential vinyl windows and siding products was founded in 1947 by Jerome J. Kaufman, who that year introduced the world’s first residential baked enamel aluminum siding. Since then, Alside has expanded to produce and distribute vinyl windows, vinyl siding, vinyl fencing and other exterior building products through 100 companyowned Alside Supply Centers and a network of independent distributors nationwide. Products are sold via these wholesale channels to professional remodeling companies, contractors and builders. Alside “is dedicated to advancing innovative exterior building products for the residential marketplace,” said Jerry Burris, president and CEO of Associated Materials Inc., the parent company of Alside. Donald L. Kaufman, a member of the founding family, said Alside “not only survived but prospered over the last 65 years because of their determination and resiliency. I feel honored to have spent 46 years there as an executive and CEO.” For information, visit www.Alside.com.

one node in a buzzing network of foodrelated endeavors — restaurants, farmers’ markets, urban farms — which are assembling into a whole new identity for … the city.” The post noted that the nonprofit Project for Public Spaces is holding its eighth annual Public Markets Conference in Cleveland later this week. The event, held Sept. 21-24, is designed to help more cities leverage their markets as engines for urban growth.

Orchestra, MOCA Cleveland on NY Times’ cultural radar ■ The New York Times finds great cultural significance in Cleveland this fall. The paper’s comprehensive fall arts preview included nods to a couple key Cleve-

In this ranking, Cedar Point’s coasters go on straight path ■ It’s getting to the point where trade publication Amusement Today might as well retire the “Best Amusement Park” category in its annual Golden Ticket Awards. For the 15th straight year, Cedar Fair Entertainment Co.’s Cedar Point took home the top honor at the awards, handed out Sept. 8. Cedar Fair took home lots of other hardware, too. For instance, Millennium Force at Cedar Point was named the world’s best steel roller coaster. (Four of the top 21 coasters in that category are at Cedar Point.) And Kings Island near Cincinnati took the “Best Kids’ Area” award.

20120917-NEWS--28-NAT-CCI-CL_--

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