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Performance Measurements (continued)
Strategic Performance Measures
The Police Department’s Five-Year Strategic Plan outlines strategic priorities by providing guidelines, goals and measurements. The following performance measurements are reported in CRPD’s annual reports:
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Priority 1: Crime (continued)
Response Times – Prompt and effective delivery of police services continues to be important for the Town of Castle Rock. The Town’s geographical districts are aligned based on real-time data. Officers’ workload is balanced with proactive patrol deployments. The datadriven approach to deployments ensures officers are in the areas with the highest volume of activity. CRPD experienced a 9 percent increase in response time from 2021 to 2022 (5 min. 29 sec. to 5 min. 58 sec.).
Crime Clearance Rates – Clearance rates reflect the percentage of arrests on reported crimes. This information is used as a performance measure for year-to-year comparisons within the organization as well as comparisons within similar police agencies.
Persons Crime clearance rates stayed relatively the same between 2021 and 2022 (one percent decrease). Persons crimes include murder, rape, robbery, and aggravated assault.
Property Crime clearance rates increased 28 percent between 2021 and 2022. Property crimes include arson, burglary, larceny/theft (including from motor vehicles) and motor vehicle theft.
Victims Assistance (VA) Unit – The VA unit works with crime victims during traumatic events to provide support and resources as needed, and they continually strives for 100 percent response on all critical incidents. The number of calls outs increased by 63 percent from 2021 (201 to 328). More information on the VA unit is available on p. 23.
Priority 2: Traffic Safety
Traffic Enforcement – Traffic safety continues to be one of the department’s foremost concerns for the growing community. We work to identify the resources necessary to reduce both the number and severity of traffic crashes and increase public satisfaction with traffic conditions. Between 2021 and 2022,
• Traffic tickets issued decreased by 54 tickets (4 percent) from 1,469 to 1,415
• Traffic warnings decreased by 688 warnings (18 percent) from 3,769 to 3,081
• Town population increased by 6 percent from 77,955 to 82,710
