Performance Measures (continued)

Priority 5: Community Policing and Partnerships

Volunteers in Policing (VIPS) - CRPD continues to be extremely appreciative of our volunteer programs and their continued support and service.

Administrative Volunteers – These volunteers assisted with 36 hours of clerical and other assigned duties throughout the year (87 percent decrease from 2021). The number of administrative volunteers decreased due to the hiring of one volunteers by our Municipal Court.

Community Safety Volunteers (CSV) – These department volunteers devoted 849 hours (33 percent decrease from 2021), which was due to a reduction in the number of volunteers. The unit supports patrol, traffic, municipal court, and many of our Town events.

Victim Advocates (VA) – To provide 24 hours/7 days per week service to victims of crime, a volunteer staff of victim advocates is utilized. This unit also provides night and weekend coverage to victims and their families involved in tragic events. The advocate volunteers committed 5,807 hours last year – an increase of six (6) percent from the 2021 total number of hours (5,473).

Communications and Marketing Programs – CRPD’s website analytics (page views) increased by 20 percent from the previous year and 13 percent for those accessing our site pages via a mobile app.

The top five most visited pages/mobile app usage were:

• Police Landing Page

• CodeRED

• Becoming a Police Officer

• About Police

• Police Records

Strategic Priority 6: Technology and Equipment Technology and equipment implementation tools assist officers in reducing crime, improving employee safety, promoting transparency, increasing efficiency and anticipating crime trends. Crime software and mapping tools provide staff with real-time access to crime data, which efficiently allocates and deploys resources using a data-driven, intelligence-led policing approach.

Online Reporting – The ePoliceReporting system allows citizens to report many types of crime (e.g., vandalism, theft, trespassing, lost property, phone/Internet scams). Online reporting decreased 55 percent from the previous year (798* to 356).

*Online reporting in 2021 had increased substantially (84 percent from 2020) due to the increase in unemployment fraud cases. Scammers filed for unemployment benefits using stolen personal information. Identity theft victims received a U.S. Bank ReliaCard (unemployment payment card) in the mail even though never applying for those benefits.