Implementation of CRM - Problems and Benefits Can Be Expected There are some issues you might encounter when implementing a CRM Solution Gold Coast in your company such as: Your managers and IT staff might not be on good terms and the project might fail because of that. Staff members might not be in favour of CRM Solution for some personal reason and resist it. There might be IT team members that might think their work would not be essential to the company anymore and they might find themselves jobless. Most staff members would prefer to work in their old ways because it is a lot simpler than thinking creatively. Even if you have implemented other program for information storage, many employees might still depend on their memory to store important information about your clients. This means that decisions are made based on their logic and are not confirmed by another person or piece of expertise. There might be more of some resources than you require and less of others, which makes it less proportional and bad for the work of the company. The method of generating new products is guided by intuition and scattered pieces of information coming from different unreliable sources. Managers do not listen to the advices of consultants unless it is necessary. Saving funds from consulting fees is beginning to turn in to a large loss for the whole company.