CRM Major Players Comparison When it comes to CRM, there are only a couple of standout players. CRM Perth thinks that each player is trending in ways that should not be ignored. Since we mostly consult for Microsoft Dynamics, it is quite common for us to look at other CRM systems. A consultant will take these measures rather frequently. It is one of the best ways to determine if a system is cheaper or better.
Speaking as a CRM Consulting Perth, this is just a brief summary of the things that I like about the other top CRM systems that are on the market right now. As a Perth consultant, I like the basic progression that has taken place in the customer-facing market, but it was a little disorganized. I also like that many technology companies are attempting to do other things besides sell technology products and services. All of the top four companies in this area are doing great things, and they should give themselves a pat on the back. 1) Microsoft. Our company is a Perth consultant for this company. In terms of creating networks that supply consumer to business end-to-end and not only the front or back office technology, Microsoft does this better than most companies out there. A lot of this technology does a great
job of supporting and driving the actions of the people that use it. It is predicted that within the next few years, Microsoft is projected to have revenues of about $100 billion, and 98% of this will be earned via their network. 2) Oracle. This company is concentrating on service, marketing clouds and service. All of these things are very user friendly. 3) Salesforce.com. When it comes to the customer-facing market, this company continues to be the best. It may have taken the company over ten years to do it, but Salesforce Perth now has the platform to do what it has always wanted to do. 4) SAP. This company knows what it is doing when it comes to messaging around the customer. In fact, it is one of the first top companies to get it right. SAP is also tops in terms of field service application. As a Perth consultant, I would say that it is much better than others. When you consider the other major players in the game, this is a huge nod in their direction. Speaking as a Perth consultant, this is just a brief summary of the things that I do not like about some of the top CRM systems that are on the market right now. I’m going to tell you something major about each that worries me. 1) Microsoft. Although they are steadily progressing, Microsoft still is not on point with messaging. The market has a hard time reading their mixed messages. This has to change because the company is on point when it comes to customer-facing applications. It is time for everyone to take notice. 2) Oracle. This company is really into customer experience messaging, but this is not the right message to send to the marketplace. This does not give Oracle the opportunity to create networks. Network creation is a necessity for big CRM companies to be successful. 3) Salesforce.com. This company is growing quickly. It is also becoming much more automated and losing some of its creative juices. Creativity is what makes this company stand out. 4) SAP. This company is so entangled in its own company politics that it has difficulty concentrating on anything else such as CRM. If you would like to know more about Microsoft Dynamics CRM systems, speak with a Perth consultant. For more details Please Visit: http://crmperth.com.au/ and do a mail enquiry@CRMperth.com.au You can call on the no.: (08) 9325 4505.