Cruises Inc Brochure - 032013

Page 1



INDEPTH TRAINING

We feel that your training experience is the key to your success, and we pride ourselves you on the core components of the travel business while focusing on operational tools to ensure your success. Plus, with - Friday priorities won’t be interrupted.

1 2 3

CLASSROOM TRAINING Takes place at our state-of-the-art ‘Learning Center’ located in our Fort Lauderdale, World Headquarters facility VIRTUAL TRAINING A live satellite-based training which is instructor-led and broadcasted

manage how you conduct business for follow-up with your clients

SHOPPING FEATURE Take advantage of exclusive pricing and amenities exclusive to Cruises Inc.

MY CRUISE CONTROL

Real-time pricing and availability with all the major cruise lines

My Cruise Control is a comprehensive and innovative reservation system that allows you to book vacations for your clients. You are provided with access to live pricing and inventory to all the major

Product Information, deck plans and cabin availability itineraries at a time

courses that provide you with an on-demand learning environment. Plus, through live weekly webinars, we guide

LIVE SUPPORT

World Headquarters facility. After all, your success is our success.

Agent Support Team Customer Care Team

REGIONAL SEMINARS & NATIONAL CONFERENCE Two-day regional seminars are held throughout the year in a variety of cruise and land-based locations. Our annual National conference is a week-long training initiative held aboard the world’s best cruise ships.

24-Hour Technical System Support Specialty Group Support

AWARDWINNINGMARKETING vacatio n, tru with a pas st Cruises Inc .– sion for old-fashi the travel lea der oned cus tomer ser vice.

With Cruises Inc., you have the ability to maximize your reach with multiple websites that are included in your initial fee, and DO NOT have any ongoing maintenance fees. These websites include a LIVE BOOKING ENGINE allowing clients to book their vacation directly from you through your customizable site.

CRUISE FINDER Search widget which easily allows your clients to search and book a cruise on your website. Clients are able to search by Cruise Line, Destination, Date, Cruise Length or Departure Port. CUSTOM SEARCH RESULTS Search results are displayed with dynamic pricing based on current inventory and include all bonus and exclusive SOCIAL MEDIA We provide extensive social media training so you can engage in a social relationship with your clients directly from your custom-designed website. The ‘Cruise Finder’ application and sample posts are provided for you to

Clients can sign-up for your email list directly from your website. Professionally designed

CUSTOMIZABLE Create custom pages, and add your photo to your website with our built-in content management tool. You can also create your own unique web address which will direct clients to your Cruises Inc. website.

Customize automated emails which link to your personalized website

Business dashboard and robust reporting to track and monitor sales

VIRTUAL BUSINESS CENTER

EMAIL MARKETING Cruises Inc. designs, builds and sends 1.5 million emails a month on behalf of our agents. On a weekly basis, personalized emails are sent to your clients automatically. These emails include your contact information and all links within the email lead back to your website. We also provide an opt-in email marketing program with all the necessary tools for you to create and send emails on your own.

DIRECT MAIL Personalized mailings are

SOCIAL MEDIA MARKETING Social media has become a great resource for generating leads and engaging with your customers. We train you to use social media, provide you with content for your postings, and share best practices.

CRUISECREATE PLUS Print professionally designed

SET FOR AN ADVEN T

Network with your Peers Stay Up-to-Date with Sales and Promotions 24 / 7 Access to Training and Education Stay Connected with Headquarters & Travel Partners

SAIL

UNLIKE

URE

ANY

OTHER

!

a piece, that’s less than the cost of a postage stamp! Plus, with our semi-annual World Traveler magazine, your customers have the chance to win a free cruise.

MAGAZINES & CATALOGS

sent to your entire customer database on your behalf each week.

One-click e-invoicing

Price – Quote – Close your client in one transaction

SELLCRUISES.COM

your sales performance.

POST -TRAINING PROGRAM

INVOICING & EMAILS

MANAGING YOUR BUSINESS

800-473-6687

CERTIFICATION PROGRAM You have the opportunity to earn a multitude of travel and

WEBSITES Create customized client lists

you to manage your business and track your success.

marketing ideas, coaching and tips.

You have full access to a dedicated support team

SATURDAY-SERIES VIRTUAL TRAINING Our virtual training program is now available with a 2-part Saturday course

communication history

WEBTOOLS

CONTINUOUS EDUCATION & COACHING

FAST TRACK PROGRAM FAST TRACK starts before your initial training, and

for free! Our unique web-based publishing system is your onestop-shop for all your marketing collateral and print-related needs. The ordering feature allows you to securely upload a mailing list, manage current lists or pull a new list of clients. Plus, order your business cards, stationery, and tradeshow and event materials.


INDEPTH TRAINING

We feel that your training experience is the key to your success, and we pride ourselves you on the core components of the travel business while focusing on operational tools to ensure your success. Plus, with - Friday priorities won’t be interrupted.

1 2 3

CLASSROOM TRAINING Takes place at our state-of-the-art ‘Learning Center’ located in our Fort Lauderdale, World Headquarters facility VIRTUAL TRAINING A live satellite-based training which is instructor-led and broadcasted

manage how you conduct business for follow-up with your clients

SHOPPING FEATURE Take advantage of exclusive pricing and amenities exclusive to Cruises Inc.

MY CRUISE CONTROL

Real-time pricing and availability with all the major cruise lines

My Cruise Control is a comprehensive and innovative reservation system that allows you to book vacations for your clients. You are provided with access to live pricing and inventory to all the major

Product Information, deck plans and cabin availability itineraries at a time

courses that provide you with an on-demand learning environment. Plus, through live weekly webinars, we guide

LIVE SUPPORT

World Headquarters facility. After all, your success is our success.

Agent Support Team Customer Care Team

REGIONAL SEMINARS & NATIONAL CONFERENCE Two-day regional seminars are held throughout the year in a variety of cruise and land-based locations. Our annual National conference is a week-long training initiative held aboard the world’s best cruise ships.

24-Hour Technical System Support Specialty Group Support

AWARDWINNINGMARKETING vacatio n, tru with a pas st Cruises Inc .– sion for old-fashi the travel lea der oned cus tomer ser vice.

With Cruises Inc., you have the ability to maximize your reach with multiple websites that are included in your initial fee, and DO NOT have any ongoing maintenance fees. These websites include a LIVE BOOKING ENGINE allowing clients to book their vacation directly from you through your customizable site.

CRUISE FINDER Search widget which easily allows your clients to search and book a cruise on your website. Clients are able to search by Cruise Line, Destination, Date, Cruise Length or Departure Port. CUSTOM SEARCH RESULTS Search results are displayed with dynamic pricing based on current inventory and include all bonus and exclusive SOCIAL MEDIA We provide extensive social media training so you can engage in a social relationship with your clients directly from your custom-designed website. The ‘Cruise Finder’ application and sample posts are provided for you to

Clients can sign-up for your email list directly from your website. Professionally designed

CUSTOMIZABLE Create custom pages, and add your photo to your website with our built-in content management tool. You can also create your own unique web address which will direct clients to your Cruises Inc. website.

Customize automated emails which link to your personalized website

Business dashboard and robust reporting to track and monitor sales

VIRTUAL BUSINESS CENTER

EMAIL MARKETING Cruises Inc. designs, builds and sends 1.5 million emails a month on behalf of our agents. On a weekly basis, personalized emails are sent to your clients automatically. These emails include your contact information and all links within the email lead back to your website. We also provide an opt-in email marketing program with all the necessary tools for you to create and send emails on your own.

DIRECT MAIL Personalized mailings are

SOCIAL MEDIA MARKETING Social media has become a great resource for generating leads and engaging with your customers. We train you to use social media, provide you with content for your postings, and share best practices.

CRUISECREATE PLUS Print professionally designed

SET FOR AN ADVEN T

Network with your Peers Stay Up-to-Date with Sales and Promotions 24 / 7 Access to Training and Education Stay Connected with Headquarters & Travel Partners

SAIL

UNLIKE

URE

ANY

OTHER

!

a piece, that’s less than the cost of a postage stamp! Plus, with our semi-annual World Traveler magazine, your customers have the chance to win a free cruise.

MAGAZINES & CATALOGS

sent to your entire customer database on your behalf each week.

One-click e-invoicing

Price – Quote – Close your client in one transaction

SELLCRUISES.COM

your sales performance.

POST -TRAINING PROGRAM

INVOICING & EMAILS

MANAGING YOUR BUSINESS

800-473-6687

CERTIFICATION PROGRAM You have the opportunity to earn a multitude of travel and

WEBSITES Create customized client lists

you to manage your business and track your success.

marketing ideas, coaching and tips.

You have full access to a dedicated support team

SATURDAY-SERIES VIRTUAL TRAINING Our virtual training program is now available with a 2-part Saturday course

communication history

WEBTOOLS

CONTINUOUS EDUCATION & COACHING

FAST TRACK PROGRAM FAST TRACK starts before your initial training, and

for free! Our unique web-based publishing system is your onestop-shop for all your marketing collateral and print-related needs. The ordering feature allows you to securely upload a mailing list, manage current lists or pull a new list of clients. Plus, order your business cards, stationery, and tradeshow and event materials.


INDEPTH TRAINING

We feel that your training experience is the key to your success, and we pride ourselves you on the core components of the travel business while focusing on operational tools to ensure your success. Plus, with - Friday priorities won’t be interrupted.

1 2 3

CLASSROOM TRAINING Takes place at our state-of-the-art ‘Learning Center’ located in our Fort Lauderdale, World Headquarters facility VIRTUAL TRAINING A live satellite-based training which is instructor-led and broadcasted

manage how you conduct business for follow-up with your clients

SHOPPING FEATURE Take advantage of exclusive pricing and amenities exclusive to Cruises Inc.

MY CRUISE CONTROL

Real-time pricing and availability with all the major cruise lines

My Cruise Control is a comprehensive and innovative reservation system that allows you to book vacations for your clients. You are provided with access to live pricing and inventory to all the major

Product Information, deck plans and cabin availability itineraries at a time

courses that provide you with an on-demand learning environment. Plus, through live weekly webinars, we guide

LIVE SUPPORT

World Headquarters facility. After all, your success is our success.

Agent Support Team Customer Care Team

REGIONAL SEMINARS & NATIONAL CONFERENCE Two-day regional seminars are held throughout the year in a variety of cruise and land-based locations. Our annual National conference is a week-long training initiative held aboard the world’s best cruise ships.

24-Hour Technical System Support Specialty Group Support

AWARDWINNINGMARKETING vacatio n, tru with a pas st Cruises Inc .– sion for old-fashi the travel lea der oned cus tomer ser vice.

With Cruises Inc., you have the ability to maximize your reach with multiple websites that are included in your initial fee, and DO NOT have any ongoing maintenance fees. These websites include a LIVE BOOKING ENGINE allowing clients to book their vacation directly from you through your customizable site.

CRUISE FINDER Search widget which easily allows your clients to search and book a cruise on your website. Clients are able to search by Cruise Line, Destination, Date, Cruise Length or Departure Port. CUSTOM SEARCH RESULTS Search results are displayed with dynamic pricing based on current inventory and include all bonus and exclusive SOCIAL MEDIA We provide extensive social media training so you can engage in a social relationship with your clients directly from your custom-designed website. The ‘Cruise Finder’ application and sample posts are provided for you to

Clients can sign-up for your email list directly from your website. Professionally designed

CUSTOMIZABLE Create custom pages, and add your photo to your website with our built-in content management tool. You can also create your own unique web address which will direct clients to your Cruises Inc. website.

Customize automated emails which link to your personalized website

Business dashboard and robust reporting to track and monitor sales

VIRTUAL BUSINESS CENTER

EMAIL MARKETING Cruises Inc. designs, builds and sends 1.5 million emails a month on behalf of our agents. On a weekly basis, personalized emails are sent to your clients automatically. These emails include your contact information and all links within the email lead back to your website. We also provide an opt-in email marketing program with all the necessary tools for you to create and send emails on your own.

DIRECT MAIL Personalized mailings are

SOCIAL MEDIA MARKETING Social media has become a great resource for generating leads and engaging with your customers. We train you to use social media, provide you with content for your postings, and share best practices.

CRUISECREATE PLUS Print professionally designed

SET FOR AN ADVEN T

Network with your Peers Stay Up-to-Date with Sales and Promotions 24 / 7 Access to Training and Education Stay Connected with Headquarters & Travel Partners

SAIL

UNLIKE

URE

ANY

OTHER

!

a piece, that’s less than the cost of a postage stamp! Plus, with our semi-annual World Traveler magazine, your customers have the chance to win a free cruise.

MAGAZINES & CATALOGS

sent to your entire customer database on your behalf each week.

One-click e-invoicing

Price – Quote – Close your client in one transaction

SELLCRUISES.COM

your sales performance.

POST -TRAINING PROGRAM

INVOICING & EMAILS

MANAGING YOUR BUSINESS

800-473-6687

CERTIFICATION PROGRAM You have the opportunity to earn a multitude of travel and

WEBSITES Create customized client lists

you to manage your business and track your success.

marketing ideas, coaching and tips.

You have full access to a dedicated support team

SATURDAY-SERIES VIRTUAL TRAINING Our virtual training program is now available with a 2-part Saturday course

communication history

WEBTOOLS

CONTINUOUS EDUCATION & COACHING

FAST TRACK PROGRAM FAST TRACK starts before your initial training, and

for free! Our unique web-based publishing system is your onestop-shop for all your marketing collateral and print-related needs. The ordering feature allows you to securely upload a mailing list, manage current lists or pull a new list of clients. Plus, order your business cards, stationery, and tradeshow and event materials.



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