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Video Analytics and Business A new reality for Monitoring Centers By Avi Lupo, DICE Corporation
video more intelligent and providing users with important information. Today’s video analytics, which are based on AI and deep learning, allow for real-time insights in monitoring. For central stations, it is an opportunity to offer more services and work with integrators, who can then offer their potential customers these new services and solutions. They can even go back to existing customers by upgrading their CCTV cameras with analytic solutions. I keep mentioning opportunities and new services. Let’s see how they fit in to the business model of monitoring stations and how they can benefit your company.
Video surveillance used to be – and still is in many cases – a security guard watching a security wall with multiple camera feeds keeping an eye out for suspicious activity. Not only is this not effective, but it leaves out monitoring stations.
As I mentioned, motion detection is a basic example, but video surveillance companies are adding more and more complex video analytic features such as facial recognition, occupancy detection, people counting, loitering detection, perimeter detection, fall detection.
When I led OzVision, about 20 years ago, we presented a new central station model by introducing video as a service. At that time, we used motion detection. Of course, this was before high-speed Internet and today’s analytics and artificial intelligence. But it was a beginning.
With those unique features, the services that monitoring stations can offer are becoming unlimited. The video can be used beyond security such as improving business management and operations as well as in studying consumer behaviors. But the real power is integrating analytics with the monitoring station model.
Video analytics today monitors video and now alerts you to activity when something happens. Much of monitoring can now be automated, opening the doors to bring more services to monitoring stations. TMA Dispatch | Spring 2022
Using video analytics makes surveillance systems more efficient, reduces the workload on security guards and operators, and gets rid of the “video garbage” that you don’t need by making
Video analytics, and all it can do, can now be tied to event management, similar to alarms, as the industry is used to, but going way beyond. Think in terms of having a video clip, like an alarm signal, enter the central station or command center with a level of priority. In addition, there now is the possibility of an operator viewing the video clip, seeing a live view, and interacting with the camera with PTZ, voice down and listening in. As well, there is also the possibility of tying in other cameras or an operator to view. Avi Lupo is co-president of the New DICE. He served as the CEO of FST21 America, a security technology company with offices in Israel and the U.S. and also served as cofounder and president of OzVision Global, a leading developer of advanced video solutions in the international security monitoring market. Among his many accomplishments, Avi formed strategic alliances that introduced Video as a Service (VaaS) to the security industry, establishing industry standards.
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