“This is an individual award, but it is a team effort” - Ryan De Rosayro, Property Exchange Australia
An awards night like no other It was not a night of glittering gowns on the red carpet, but customer service excellence was recognised and celebrated at this year’s online Awards gala presentation evening.
The 2020 Australian Service Excellence Awards Gala was broadcast live from a studio in Melbourne in October For the 20th year running, hundreds of customer service professionals from across the country gathered online to celebrate the crucial role they play in Australian business success. “We love doing what we do because we love honouring customer service professionals,” said CSIA’s Executive Director, Jeremy Larkins. With eleven organisation categories spanning from Customer Service Team of the Year, to Customer Service Organisation of the Year (Medium and Large) to the five individual categories