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CSIA FOCUS
Congratulations Service Stars The 2021 Australian Service Excellence Awards saw record entries for the individual categories, with organisations striving to recognise those people who have worked so hard for their customers throughout the pandemic. CSIA spoke to some of the 2021 winners and services heroes to hear their reactions to their success.
Andrew Khalil – Winner – Customer Service Leader of the Year I was truly humbled and honoured to have won the ASEA Customer Service Leader of the Year Award for 2021. I’d like to sincerely thank the CSIA for this wonderful recognition along with acknowledging all the management and staff at Wilson Security Australia who have been so supportive of me over the past 6 years and in all endeavours of our work together. I’d also like to thank all my valued customers,
mentors and professional associations of past, present and future, for entrusting me with their business, for our shared vision of success and ongoing mutual achievements. In winning and representing this award, I hope it encourages everyone to always do their best, with care, compassion, integrity and professional duty of service excellence for their customers and that I can continue to be of support and inspiration to them in the pursuit of achieving and exceeding their own aspirations and expectations in work and life too. In winning and representing this award, I hope it encourages everyone to always do their best, with care, compassion, integrity and professional duty of service excellence for their customers and that I can continue to be of support and inspiration to them in the pursuit of achieving and exceeding their own aspirations and expectations in work and life too.
